Job Summary Performs support, administration, maintenance, inventory, and integration of midrange hardware, application servers, and software applications for the City of Bryan.
Essential Job Functions - Analyzes, configures, tests, implements, and supports Information Technology systems.
- Communicates with end-users concerning their information needs and system requirements.
- Assists in managing the security of application software and mitigating security risks.
- Works closely with technical staff and vendors to coordinate activities, resolve development and maintenance issues, and perform application tuning.
- Anticipates and analyzes problems and offers solutions and/or alternatives.
- Provides 24 × 7 on-call support in a rotating basis and after hours support.
- Performs related duties as required.
- Responds regularly and promptly to work.
Minimum Qualifications Required:
- Bachelor’s degree in Computer Science or a similar field of study plus at least (2) years of related experience; or an Associate’s degree in Computer Science or a similar field of study plus at least four (4) years of related experience; or an equivalent combination of related education, experience, certification, and training may also be considered.
- Must possess working experience with the following:
- Windows and Windows Server
- Maintaining applications in support of customer-oriented organizations
- Supporting and configuring packaged software applications
Preferred:
- Experience with ASP , ASP . NET , VBScript, VB. NET , HTML and JavaScript.
- Experience with relational databases such as Oracle or Microsoft SQL Server.
- Experience with report development/deployment using Crystal Reports, Crystal Reports Server, IBM Cognos, Tableau or Toad.
- Experience with supporting municipal government applications.
- Experience with LINUX , UNIX and IBM iSeries Midrange servers.
Licenses, Certifications & Special Requirements Licenses: - Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system.
Special Requirements: - On-call technical support is required on a rotating basis for all systems; must be able to respond and escalate within posted time constraints.
- Must be able to access Texas Criminal Justice Information Services ( CJIS ) System data. As a result, the person selected for the position cannot possess a felony or Class A misdemeanor conviction; or a Class B misdemeanor conviction within the past 10 years.
Certifications: - Additional certifications such as Microsoft ( MCSE , MCP , MCT ) and/or CompTIA (A+, Network+, Project+, Security+) are a plus.
Certificate Pay Program: - The City of Bryan IT Department provides a Certificate Pay Program ( CPP ). New employees are eligible after the first 90 days of employment. Employee must be in good standing to qualify.
- The primary goal of the IT CPP is to develop the technical skills of the IT staff to improve/focus on the overall service level of IT support services.
- Receive up to $450/month in certification pay for qualifying certificates. (Ex: Network+, Security+, Tableau Desktop Specialist, etc.)
- Reimbursement is available for qualifying passed certificate exams while employed by the City of Bryan IT.
