Monterey County Human Resources
Salinas, California, United States
Position Description Application Deadline: September 16, 2024 Exam #: 24/43G01/08SP The Monterey County, Information Technology Department (ITD) consists of four (4) operational Divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View summary of ITD services here . The Applications and Customer Support Division of ITD is currently seeking an Information Technology Manager to lead a high-performance team by developing, mentoring, motivating, and inspiring individuals to meet business needs effectively. The ideal candidate will possess expertise in project and resource management, with a proven ability to assess and enhance existing applications for technical improvements. The ideal candidate will also have a solid track record in establishing and enforcing policies and procedures related to application architecture, quality standards and testing. Outstanding oral and written communication skills, coupled with strong problem-solving abilities are essential. Additionally, the successful candidate will have significant experience in enterprise system implementation and support, coordinating diverse resources, planning activities to ensure dependable operation and maintenance of critical enterprise systems, and capability to build and maintain strong relationships with business users. The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time or temporary basis. Examples of Duties Acts as primary point of contact with clients to identify, coordinate, oversee, and ensure implementation of technology solutions; consults with department(s)/client(s) to determine scope of project, needs assessment, and implementation plan, evaluates user requests for services. Interviews, selects, supervises, motivates, and evaluates staff, provides technical and professional skills training; and manages staff performance. Coordinates and monitors staff, resources, and projects to provide exceptional service delivery, determines and improves customer satisfaction levels. Manages multiple projects; plans, staffs, prioritizes and manages all phases of implementation for assigned projects; directs the design, development and implementation of new projects; establishes timelines to implement new or enhanced equipment, systems, programs or projects; monitors and reviews work in progress, providing technical assistance and guidance. Analyzes, recommends, and writes procedures, standards and policies consistent with Information Technology departmental plans and County policies, practices, goals, regulations and established information technology architecture; evaluates information system support best practices and ensures policies, standards, and procedures are followed by staff. Oversees and participates in the systems development life cycle including needs analysis, cost benefit analysis, structured analysis, project planning and management, systems installation, implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration. THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough Knowledge of: Principles and practices of complex information systems technology (hardware and software), including system architecture, IaaS, SaaS. Principles and practices of project management including needs assessment, project prioritization, cost-benefit analysis, system implementation, user acceptance testing, resource allocation, logistics, coordination, and contract monitoring. Principles and practices of fiscal management including project estimating, cost accounting, audit principles, and budget planning for information technology projects and functions. Industry trends, concepts, and best practices for development, maintenance, and improvement within the assigned area. Principles and practices of customer service to develop and maintain a high level of customer satisfaction with services and products delivered by the Department. Working Knowledge of: Principles and methods of management, including work planning, analysis, and the selection, supervision, and evaluation of employees. Skill and Ability to: Plan, supervise, mentor, motivate, lead, and evaluate the activities of subordinate staff; establish and hold staff accountable for goals and performance standards. Plan, coordinate and implement work plans to achieve a designated objective; coordinate multi-faceted projects and studies, including coordination and planning of resources, personnel, and timetables; and prioritize competing requests for service. Develop, manage, coordinate, and implement multiple projects including techniques utilized in needs assessment, planning critical path timelines, resource allocation, logistics and coordination. Analyze data, current trends, legislation, operating issues, technology, and complex administrative and technical problems; evaluate alternatives; develop innovative approaches and implement effective solutions. Communicate effectively both orally and in writing; communicate technical information to persons not familiar with information technology. Exercise good judgement, decisiveness, innovation, and creativity required in situations involving the direction, control, and planning of an entire program or multiple projects. Prioritize competing request for services, time and resources. Establish and maintain excellent and effective working relationships with department personnel, staff, vendors, peers, and management; and provide excellent customer service. . Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides the knowledge, skills, and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education: Possession of a bachelor's degree in Business Administration, Public Administration, Computer Science, Information Systems, Software Engineering, or a closely related field from an accredited four-year college or university; AND Experience: Six (6) years of increasingly responsible professional experience performing varied and complex analytical work in a related information technology field, including at least two (2) years of experience working a supervisory, lead and/or technical expert capacity. Additional Information CONDITIONS OF EMPLOYMENT: The required conditions of employment include, but are not limited to the following: Successfully complete a background check to include fingerprinting. Possess and maintain a valid California Class C driver's license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including on-call, evenings, weekends, holidays and during times of disaster and/or emergency. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit "X" Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolutionor Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply online at https://www.governmentjobs.com/careers/montereycounty by September 16, 2024, 11:59PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours Monday - Friday, 8:00 AM - 5:00 PM, by contacting: Information Technology Department Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Phone: (831) 759-6984 | Email: palucksm@countyofmonterey.gov ITD website: https://www.countyofmonterey.gov/government/departments-i-z/information-technology The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the supplemental questions Applicants who fail to provide all required materials by the application filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Suzanne Paluck, Human Resources Analyst at (831) 759-6984 or palucksm@countyofmonterey.gov . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 9/16/2024 11:59 PM Pacific
Aug 27, 2024
Full Time
Position Description Application Deadline: September 16, 2024 Exam #: 24/43G01/08SP The Monterey County, Information Technology Department (ITD) consists of four (4) operational Divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View summary of ITD services here . The Applications and Customer Support Division of ITD is currently seeking an Information Technology Manager to lead a high-performance team by developing, mentoring, motivating, and inspiring individuals to meet business needs effectively. The ideal candidate will possess expertise in project and resource management, with a proven ability to assess and enhance existing applications for technical improvements. The ideal candidate will also have a solid track record in establishing and enforcing policies and procedures related to application architecture, quality standards and testing. Outstanding oral and written communication skills, coupled with strong problem-solving abilities are essential. Additionally, the successful candidate will have significant experience in enterprise system implementation and support, coordinating diverse resources, planning activities to ensure dependable operation and maintenance of critical enterprise systems, and capability to build and maintain strong relationships with business users. The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time or temporary basis. Examples of Duties Acts as primary point of contact with clients to identify, coordinate, oversee, and ensure implementation of technology solutions; consults with department(s)/client(s) to determine scope of project, needs assessment, and implementation plan, evaluates user requests for services. Interviews, selects, supervises, motivates, and evaluates staff, provides technical and professional skills training; and manages staff performance. Coordinates and monitors staff, resources, and projects to provide exceptional service delivery, determines and improves customer satisfaction levels. Manages multiple projects; plans, staffs, prioritizes and manages all phases of implementation for assigned projects; directs the design, development and implementation of new projects; establishes timelines to implement new or enhanced equipment, systems, programs or projects; monitors and reviews work in progress, providing technical assistance and guidance. Analyzes, recommends, and writes procedures, standards and policies consistent with Information Technology departmental plans and County policies, practices, goals, regulations and established information technology architecture; evaluates information system support best practices and ensures policies, standards, and procedures are followed by staff. Oversees and participates in the systems development life cycle including needs analysis, cost benefit analysis, structured analysis, project planning and management, systems installation, implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration. THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough Knowledge of: Principles and practices of complex information systems technology (hardware and software), including system architecture, IaaS, SaaS. Principles and practices of project management including needs assessment, project prioritization, cost-benefit analysis, system implementation, user acceptance testing, resource allocation, logistics, coordination, and contract monitoring. Principles and practices of fiscal management including project estimating, cost accounting, audit principles, and budget planning for information technology projects and functions. Industry trends, concepts, and best practices for development, maintenance, and improvement within the assigned area. Principles and practices of customer service to develop and maintain a high level of customer satisfaction with services and products delivered by the Department. Working Knowledge of: Principles and methods of management, including work planning, analysis, and the selection, supervision, and evaluation of employees. Skill and Ability to: Plan, supervise, mentor, motivate, lead, and evaluate the activities of subordinate staff; establish and hold staff accountable for goals and performance standards. Plan, coordinate and implement work plans to achieve a designated objective; coordinate multi-faceted projects and studies, including coordination and planning of resources, personnel, and timetables; and prioritize competing requests for service. Develop, manage, coordinate, and implement multiple projects including techniques utilized in needs assessment, planning critical path timelines, resource allocation, logistics and coordination. Analyze data, current trends, legislation, operating issues, technology, and complex administrative and technical problems; evaluate alternatives; develop innovative approaches and implement effective solutions. Communicate effectively both orally and in writing; communicate technical information to persons not familiar with information technology. Exercise good judgement, decisiveness, innovation, and creativity required in situations involving the direction, control, and planning of an entire program or multiple projects. Prioritize competing request for services, time and resources. Establish and maintain excellent and effective working relationships with department personnel, staff, vendors, peers, and management; and provide excellent customer service. . Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides the knowledge, skills, and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Education: Possession of a bachelor's degree in Business Administration, Public Administration, Computer Science, Information Systems, Software Engineering, or a closely related field from an accredited four-year college or university; AND Experience: Six (6) years of increasingly responsible professional experience performing varied and complex analytical work in a related information technology field, including at least two (2) years of experience working a supervisory, lead and/or technical expert capacity. Additional Information CONDITIONS OF EMPLOYMENT: The required conditions of employment include, but are not limited to the following: Successfully complete a background check to include fingerprinting. Possess and maintain a valid California Class C driver's license or the ability to provide suitable transportation that is approved by the appointing authority. Be available to work a flexible schedule, including on-call, evenings, weekends, holidays and during times of disaster and/or emergency. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit "X" Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolutionor Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply online at https://www.governmentjobs.com/careers/montereycounty by September 16, 2024, 11:59PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours Monday - Friday, 8:00 AM - 5:00 PM, by contacting: Information Technology Department Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Phone: (831) 759-6984 | Email: palucksm@countyofmonterey.gov ITD website: https://www.countyofmonterey.gov/government/departments-i-z/information-technology The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the supplemental questions Applicants who fail to provide all required materials by the application filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Suzanne Paluck, Human Resources Analyst at (831) 759-6984 or palucksm@countyofmonterey.gov . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 9/16/2024 11:59 PM Pacific
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the Information Technology Manager (ITM) I, the incumbent performs at the master level of this career series, the incumbent has the responsibility to make decisions and recommendations to establish organization wide policies and standards for the most complex database systems that support the Department’s mission-critical communication and information applications. The incumbent may be responsible for 24/7 hour support to troubleshoot the more complex problems and issues. Incumbent will lead and direct the most complex projects, which includes troubleshooting, monitoring, enhancement, and maintenance of the supporting databases of the Department’s critical applications, as well as reviewing installation, tuning, and ongoing maintenance of these databases environments. Incumbent formulates strategic planning activities and acts as a consultant to other application staff, network staff, system administration staff, vendors, and agencies as the recognized technical specialist for the Department’s Oracle, Microsoft SQL and MariaDB Database environments. Incumbent also participates as the top independent technical specialist in the analysis and planning of database installations and enhancements for in-house and external clients. This is a re-advertisement for JC-428828. If you have previously applied for JC-428828, it is not necessary to re-apply. Your original application for JC-428828 will be included in this candidate pool for JC-435004 . This position will be open Until Filled with the following cut off dates: 6/30/24, 7/21/24, 8/11/24. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435004 Position #(s): 420-861-1414-010 Working Title: Information Technology Specialist II Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: 8:00am - 5:00pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Database and Identity Management Administration Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 435004 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Deep technical knowledge and experience in Oracle Databases and Redhat Linux Servers. • Sound problem-solving skills and decision-making abilities. • Ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors. • Ability to establish and maintain effective working relationships. • Ability to mentor and coach team members in the Database Administration Unit. • Attack problems with a "can do" attitude. • Ability to contribute innovative solutions. • Willingness and ability to learn new concepts and technologies. • Ability to multi-task and prioritize tasks. • Knowledge of California Law Enforcement Telecomunications System and California Justice Information Services networking concepts. • Knowledge of National Crime Information Center policies and procedures. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia III (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification of your application. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • The SOQ should be numbered in the same order and should address the three statements below. • The SOQ should be typed in 11 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. • Identify each page with applicant’s full name. • Responses should be complete, specific, clear, concise, and include examples. • Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Describe your experience supporting multiple Oracle databases. Include the most recent versions of Oracle databases that you've administered and whether the databases were clustered or not. 2. Describe your ability to communicate ideas and information, both orally and in writing, including presentations to customers and/or business partners. 3. Describe your experience leading and training a team of technical specialist. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
Jul 14, 2024
Full Time
Job Description and Duties Under the general direction of the Information Technology Manager (ITM) I, the incumbent performs at the master level of this career series, the incumbent has the responsibility to make decisions and recommendations to establish organization wide policies and standards for the most complex database systems that support the Department’s mission-critical communication and information applications. The incumbent may be responsible for 24/7 hour support to troubleshoot the more complex problems and issues. Incumbent will lead and direct the most complex projects, which includes troubleshooting, monitoring, enhancement, and maintenance of the supporting databases of the Department’s critical applications, as well as reviewing installation, tuning, and ongoing maintenance of these databases environments. Incumbent formulates strategic planning activities and acts as a consultant to other application staff, network staff, system administration staff, vendors, and agencies as the recognized technical specialist for the Department’s Oracle, Microsoft SQL and MariaDB Database environments. Incumbent also participates as the top independent technical specialist in the analysis and planning of database installations and enhancements for in-house and external clients. This is a re-advertisement for JC-428828. If you have previously applied for JC-428828, it is not necessary to re-apply. Your original application for JC-428828 will be included in this candidate pool for JC-435004 . This position will be open Until Filled with the following cut off dates: 6/30/24, 7/21/24, 8/11/24. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435004 Position #(s): 420-861-1414-010 Working Title: Information Technology Specialist II Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: 8:00am - 5:00pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Database and Identity Management Administration Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 435004 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 435004 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Deep technical knowledge and experience in Oracle Databases and Redhat Linux Servers. • Sound problem-solving skills and decision-making abilities. • Ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors. • Ability to establish and maintain effective working relationships. • Ability to mentor and coach team members in the Database Administration Unit. • Attack problems with a "can do" attitude. • Ability to contribute innovative solutions. • Willingness and ability to learn new concepts and technologies. • Ability to multi-task and prioritize tasks. • Knowledge of California Law Enforcement Telecomunications System and California Justice Information Services networking concepts. • Knowledge of National Crime Information Center policies and procedures. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia III (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification of your application. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • The SOQ should be numbered in the same order and should address the three statements below. • The SOQ should be typed in 11 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. • Identify each page with applicant’s full name. • Responses should be complete, specific, clear, concise, and include examples. • Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Describe your experience supporting multiple Oracle databases. Include the most recent versions of Oracle databases that you've administered and whether the databases were clustered or not. 2. Describe your ability to communicate ideas and information, both orally and in writing, including presentations to customers and/or business partners. 3. Describe your experience leading and training a team of technical specialist. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: Until Filled
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is now accepting applications for the position of Information Technology Project Manager. WHAT YOU’LL DO The Information Technology Project Manager supervises staff, directs and coordinates the implementation of approximately 30 enterprise technology projects and drives the adoption of optimal project delivery through lean and agile practices, change management and meaningful measurements of progress. Reporting to the Assistant Chief Technology Officer, the Information Technology Project Manager will provide direct supervision to a small group of project management staff, including the Business Process Analyst. The Technology Project Manager is responsible for monitoring work plans and providing independent oversight to projects that involve enterprise initiatives affecting multiple departments. Current projects include support initiatives for Fire, Water, Community Development, Public Works, City Manager's Department and Finance. Projects may be associated with cross-functional operations, involving a significant degree of systems integration or product implementation. WHO YOU ARE Dedicated to meeting the expectations of internal stakeholders, this Project Manager must be knowledgeable about how organizations operate, working collaboratively and maneuvering through complex situations effectively to get things done. The Project Manager must be capable of marshalling resources (people, funding, systems, vendors) to get things accomplished. The ability to anticipate and manage risk, while keeping the project on schedule, is critical. If you have the desire to join a team dedicated to innovative service, providing the highest level of customer support through business process, this position may be for you! Successful candidates will have demonstrated they can: manage multi-agency technology projects simultaneously, on-time and on-budget develop and deliver quality presentations manage contracts, including contract negotiations utilize Microsoft SharePoint to manage information technology projects read situations quickly, finding common ground and getting cooperation with a minimum of noise relate well to all people, building constructive and effective relationships organize, facilitate, and manage meetings demonstrate budget management skills and project budget analysis Currently, there is one full-time position available. This recruitment may also be used to fill future vacancies. (Successful candidate will need to complete an extensive post-offer Police Department background investigation.) MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Information Technology Project Manager . THE SCHEDULE This recruitment will follow the below timeline. Wednesday, September 18, 2024, at 5:30pm - Application Deadline. Applications must be submitted by this date to be considered for the position. September 24, 2024 - Candidates will be notified by email of their status by this date. Week of September 30, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of October 14, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. October 31, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $115,319.78 - $154,530.48 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Wednesday, September 18, 2024, at 5:30pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training and experience equivalent to a bachelor's degree in project management, information systems, computer science, business system analysis or a related field and four years of progressively responsible information technology project management experience including two years of responsibility and experience at leading projects and supervising staff, is required. Public agency project management experience is preferred. License : Possession of a valid class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. The following certifications issued by the Project Management Institute are highly desirable: Project Management Professional (PMP) Program Management Professional (PgMP) Certified Associate in Project Management (CAPM) APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Wednesday, September 18, 2024, at 5:30pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of September 30, 2024. Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of October 14, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2024/2025 Operating and Capital budget totals approximately $531 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2024-25 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using a City vehicle may be required to submit a DMV report. Probationary Period : Six months Deferred Compensation: The City contributes $168 per year to a 457 plan and will match $1,650 per year contributed by the employee, for a total benefit of $1,818 per year. Medical & Dental Insurance: Up to $665 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage provided for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Vacation: 2.5 weeks, increasing to 4 weeks per year, after 10 years service. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Holiday time. City Hall closure December 25th to January 1st. Sick Leave: 96-hour bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek : A 9/80 workweek is available for some positions. Wellness Program : A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 9/18/2024 5:30 PM Pacific
Aug 23, 2024
Full Time
THE POSITION The City of Ventura is now accepting applications for the position of Information Technology Project Manager. WHAT YOU’LL DO The Information Technology Project Manager supervises staff, directs and coordinates the implementation of approximately 30 enterprise technology projects and drives the adoption of optimal project delivery through lean and agile practices, change management and meaningful measurements of progress. Reporting to the Assistant Chief Technology Officer, the Information Technology Project Manager will provide direct supervision to a small group of project management staff, including the Business Process Analyst. The Technology Project Manager is responsible for monitoring work plans and providing independent oversight to projects that involve enterprise initiatives affecting multiple departments. Current projects include support initiatives for Fire, Water, Community Development, Public Works, City Manager's Department and Finance. Projects may be associated with cross-functional operations, involving a significant degree of systems integration or product implementation. WHO YOU ARE Dedicated to meeting the expectations of internal stakeholders, this Project Manager must be knowledgeable about how organizations operate, working collaboratively and maneuvering through complex situations effectively to get things done. The Project Manager must be capable of marshalling resources (people, funding, systems, vendors) to get things accomplished. The ability to anticipate and manage risk, while keeping the project on schedule, is critical. If you have the desire to join a team dedicated to innovative service, providing the highest level of customer support through business process, this position may be for you! Successful candidates will have demonstrated they can: manage multi-agency technology projects simultaneously, on-time and on-budget develop and deliver quality presentations manage contracts, including contract negotiations utilize Microsoft SharePoint to manage information technology projects read situations quickly, finding common ground and getting cooperation with a minimum of noise relate well to all people, building constructive and effective relationships organize, facilitate, and manage meetings demonstrate budget management skills and project budget analysis Currently, there is one full-time position available. This recruitment may also be used to fill future vacancies. (Successful candidate will need to complete an extensive post-offer Police Department background investigation.) MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Information Technology Project Manager . THE SCHEDULE This recruitment will follow the below timeline. Wednesday, September 18, 2024, at 5:30pm - Application Deadline. Applications must be submitted by this date to be considered for the position. September 24, 2024 - Candidates will be notified by email of their status by this date. Week of September 30, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of October 14, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. October 31, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $115,319.78 - $154,530.48 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Wednesday, September 18, 2024, at 5:30pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training and experience equivalent to a bachelor's degree in project management, information systems, computer science, business system analysis or a related field and four years of progressively responsible information technology project management experience including two years of responsibility and experience at leading projects and supervising staff, is required. Public agency project management experience is preferred. License : Possession of a valid class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. The following certifications issued by the Project Management Institute are highly desirable: Project Management Professional (PMP) Program Management Professional (PgMP) Certified Associate in Project Management (CAPM) APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Wednesday, September 18, 2024, at 5:30pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of September 30, 2024. Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of October 14, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2024/2025 Operating and Capital budget totals approximately $531 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2024-25 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using a City vehicle may be required to submit a DMV report. Probationary Period : Six months Deferred Compensation: The City contributes $168 per year to a 457 plan and will match $1,650 per year contributed by the employee, for a total benefit of $1,818 per year. Medical & Dental Insurance: Up to $665 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage provided for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Vacation: 2.5 weeks, increasing to 4 weeks per year, after 10 years service. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Holiday time. City Hall closure December 25th to January 1st. Sick Leave: 96-hour bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek : A 9/80 workweek is available for some positions. Wellness Program : A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 9/18/2024 5:30 PM Pacific
City of LIvermore
Livermore, California, United States
Description CLICK HERE for the job announcement! The IT Coordinator (Enterprise Applications) is a management level position responsible for implementing, analyzing, maintaining, and managing computer software, database systems, and other specialized computer applications. The workflow for this specific vacancy is centered around SharePoint management, enterprise software applications, and other high-level software integrations. DEFINITION Under general direction, administers, implements, analyzes, maintains, and manages computer hardware, software, and database systems in an assigned department; performs research and analysis of current and potential information technology options for management; assists users and resolves system problems; serves as a member of the department’s management team; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This classification will exercise considerable latitude in the application of department policy, following general guidelines and professional and administrative standards in accomplishing assignments. This classification is distinguished from the Information Technology Supervisor in that the latter is responsible for the management, administration and operation of City-wide systems which also includes the division’s budget and City-wide IT budget administration, and supervision of professional staff on an on-going basis. SUPERVISION RECEIVED General direction is provided by a division manager in an assigned department. SUPERVISION EXERCISED Provides supervision to technical, office support staff, temporary, and consultants/contract employees. Examples of Important and Essential Functions Depending upon the department to which assigned, the functions may include, but are not limited to the following: Administration Administers and coordinates the implementation, operation, security and maintenance of computer systems ensuring consistency and compatibility with other City systems for the department to which assigned, which may include a Public Safety Computer Aided Dispatch System (CAD), Records Management System, and other specialized public safety computer applications; meets with management and other customers to determine user information needs in order to develop computer systems and programs to meet users needs; evaluates current operational procedures and establishes goals and objectives; identifies and recommends economical and feasible methods for automating work flow; researches and recommends enhancements or changes to existing systems and software products; prepares and monitors budgets, grants, and contracts for information technology projects; performs research and analysis of current and potential information technology systems and procedures and makes recommendations to management; prepares feasibility studies for system improvements and prepares project proposals. Operations Monitors day-to-day computer operations for the department to which assigned; responds to inquiries for service from staff; resolves operational and service problems; installs, tests, troubleshoots, and maintains computer hardware and software; maintains system programs, data files, documentation and records; updates control logs and inventories; prepares computer documentation and departmental reports; provides for training of users on computer hardware, software, and related peripheral equipment. Supervision Directs, reviews, selects, and evaluates assigned employees; completes performance evaluations and recommends employment status of probationary employees; determines work priorities and ensures completion of work within established time frames; and trains, mentors, and coaches employees. Job Related and Essential Qualifications Demonstrated Knowledge of : Network and computer operating systems, including WINDOWS OS; project management principles and practices; records management systems; network and computer hardware, software, and standards; data, voice, and wireless communications; local and wide area networks; security systems and procedures; personal computer and network software packages; disaster recovery and prevention methods and procedure; and principles, practices and effective methods of supervision. Demonstrated Skills to : Operate and maintain hardware and software systems; troubleshoot system software, hardware, and user problems; integrate various software applications; gather and compile data; maintain accurate, up-to-date records; conduct research and analysis to solve technical and administrative problems and recommend alternatives; gather information and prepare clear and concise reports; plan, develop and organize effective teaching tools and techniques; exemplify an enthusiastic, resourceful and effective customer service attitude with those contacted in the course of work. Ability to : Make sound decisions in accordance with laws, ordinances, rules, regulations, policies and procedures; exercise sound judgment, initiative and creativity in making decisions; effectively organize and complete projects and assignments in a timely manner; explain high technology to non-technical staff in an understandable way; coordinate emergency call and dispatch information flow with City staff and outside agencies, if assigned to the Police Department. Experience, Education and Training Guidelines: Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Three years of professional and progressively responsible and varied experience in computer systems and networking that would relate to the duties of this position. Education : Equivalent to a Bachelor's Degree in computer science, management information systems or a related field. Training : Any recent training such as, academic courses and certification programs which are relevant to this job classification. License : Possession of a valid California driver's license and a satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work the hours necessary to accomplish the assigned duties including after normal work hours; be on-call for technical support and emergencies; attend meetings, seminars, conferences and training classes during or after normal work hours; travel out of town or out of state for several days at a time. Special Requirements : Essential duties require the mental and/or physical ability to: work in a standard office environment; drive a vehicle; read fine print on maps/documents and computer monitors; detect subtle shades of color with no color deficiencies; hear radio or telephone transmissions, frequently with interference and static; speak in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio and telephone; operate a computer and complex radio computer equipment; connect and disconnect cables, phone wiring, and circuit boards; load and unload computer tapes; bend, stoop, stretch, reach, and climb to install, test and move computer equipment; work at a computer terminal for long periods of time; and strength to safely lift and move up to 40 pounds. Retitled: 10/97 From: Computer Programmer/Analyst Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Livermore Management Group Please click here for a copy of the current Memorandum of Understanding (MOU) for the Livermore Management Group. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 07/01/2021 - 06/30/2025 SCHEDULED INCREASES 7/5/2021 2.5% 7/4/2022 4% 7/3/2023 3.0% 7/1/2024 2.5% CAFETERIA PLAN (MEDICAL/DENTAL/VISION) $1,950/month towards medical, dental, vision, additional & supplemental life insurance; unused balance paid in cash. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) $150,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000. LONG TERM DISABILITY (LTD) 60% of base monthly earnings to $6,000/month max. (180 day waiting period) ER paid PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) City contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Maximum accrual: 375 hours HOLIDAYS 12 observed holidays SICK LEAVE ACCRUAL 96.2 hours/year SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. Additional time upon approval of City Manager. PARENTAL LEAVE : 4 regularly scheduled workdays for non-birthing parentwho becomes a parent by adoption, foster care placement, or birth of a child. BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays forsister-in-law and brother-in-law. BEREAVEMENT LEAVE 3 regularly scheduled workdays max for immediate family. ADMINISTRATIVE LEAVE 80 hours per year. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION ER contributes $185/per pay period, with required EE contribution of $75/per pay period 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE Police Facility and Equipment Manager: $600/year (equivalent to $23.07 per pay period) SAFETY SHOE ALLOWANCE Following are eligible for up to $200 reimbursement per fiscal year: Assistant City Engineer, Building Official, City Engineer, Construction Inspection Manager, Inspection & Neighborhood Preservation Manager; Public Works Supervisor, Senior Civil Engineer, and Water Resources Operations Manager SUPERVISORY DIFFERENTIAL PAY Minimum of 10% above base salary of non-mgmt subordinate, 7.5% above mgmt subordinate ACTING PAY If work minimum of 5 consecutive calendar days, paid @ lowest step of higher class with at least a 5% differential. If assignment > 12 months, optional increment of up to 7% or max of the range, whichever is less. SPECIAL PROJECT PAY If work minimum of 30 calendar days, 5%-7% differential. If full supervisory, additional % to reflect 2.5% over highest compensated subordinate. If assignment > 12 months, optional increase of up to 7% BILINGUAL PAY $50/pay period Must be certified by Department Head, approved by City Manager, and used on the job. CELL PHONE ALLOWANCE If approved, $40/month or$90/month. AUTO ALLOWANCE $250/month for Building Official, City Engineer, Housing & Human Services Manager, and Planning Manager TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. PAY PERIODS 26 pay periods per year ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 9/2/2024 5:00 PM Pacific
Aug 13, 2024
Full Time
Description CLICK HERE for the job announcement! The IT Coordinator (Enterprise Applications) is a management level position responsible for implementing, analyzing, maintaining, and managing computer software, database systems, and other specialized computer applications. The workflow for this specific vacancy is centered around SharePoint management, enterprise software applications, and other high-level software integrations. DEFINITION Under general direction, administers, implements, analyzes, maintains, and manages computer hardware, software, and database systems in an assigned department; performs research and analysis of current and potential information technology options for management; assists users and resolves system problems; serves as a member of the department’s management team; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This classification will exercise considerable latitude in the application of department policy, following general guidelines and professional and administrative standards in accomplishing assignments. This classification is distinguished from the Information Technology Supervisor in that the latter is responsible for the management, administration and operation of City-wide systems which also includes the division’s budget and City-wide IT budget administration, and supervision of professional staff on an on-going basis. SUPERVISION RECEIVED General direction is provided by a division manager in an assigned department. SUPERVISION EXERCISED Provides supervision to technical, office support staff, temporary, and consultants/contract employees. Examples of Important and Essential Functions Depending upon the department to which assigned, the functions may include, but are not limited to the following: Administration Administers and coordinates the implementation, operation, security and maintenance of computer systems ensuring consistency and compatibility with other City systems for the department to which assigned, which may include a Public Safety Computer Aided Dispatch System (CAD), Records Management System, and other specialized public safety computer applications; meets with management and other customers to determine user information needs in order to develop computer systems and programs to meet users needs; evaluates current operational procedures and establishes goals and objectives; identifies and recommends economical and feasible methods for automating work flow; researches and recommends enhancements or changes to existing systems and software products; prepares and monitors budgets, grants, and contracts for information technology projects; performs research and analysis of current and potential information technology systems and procedures and makes recommendations to management; prepares feasibility studies for system improvements and prepares project proposals. Operations Monitors day-to-day computer operations for the department to which assigned; responds to inquiries for service from staff; resolves operational and service problems; installs, tests, troubleshoots, and maintains computer hardware and software; maintains system programs, data files, documentation and records; updates control logs and inventories; prepares computer documentation and departmental reports; provides for training of users on computer hardware, software, and related peripheral equipment. Supervision Directs, reviews, selects, and evaluates assigned employees; completes performance evaluations and recommends employment status of probationary employees; determines work priorities and ensures completion of work within established time frames; and trains, mentors, and coaches employees. Job Related and Essential Qualifications Demonstrated Knowledge of : Network and computer operating systems, including WINDOWS OS; project management principles and practices; records management systems; network and computer hardware, software, and standards; data, voice, and wireless communications; local and wide area networks; security systems and procedures; personal computer and network software packages; disaster recovery and prevention methods and procedure; and principles, practices and effective methods of supervision. Demonstrated Skills to : Operate and maintain hardware and software systems; troubleshoot system software, hardware, and user problems; integrate various software applications; gather and compile data; maintain accurate, up-to-date records; conduct research and analysis to solve technical and administrative problems and recommend alternatives; gather information and prepare clear and concise reports; plan, develop and organize effective teaching tools and techniques; exemplify an enthusiastic, resourceful and effective customer service attitude with those contacted in the course of work. Ability to : Make sound decisions in accordance with laws, ordinances, rules, regulations, policies and procedures; exercise sound judgment, initiative and creativity in making decisions; effectively organize and complete projects and assignments in a timely manner; explain high technology to non-technical staff in an understandable way; coordinate emergency call and dispatch information flow with City staff and outside agencies, if assigned to the Police Department. Experience, Education and Training Guidelines: Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Three years of professional and progressively responsible and varied experience in computer systems and networking that would relate to the duties of this position. Education : Equivalent to a Bachelor's Degree in computer science, management information systems or a related field. Training : Any recent training such as, academic courses and certification programs which are relevant to this job classification. License : Possession of a valid California driver's license and a satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work the hours necessary to accomplish the assigned duties including after normal work hours; be on-call for technical support and emergencies; attend meetings, seminars, conferences and training classes during or after normal work hours; travel out of town or out of state for several days at a time. Special Requirements : Essential duties require the mental and/or physical ability to: work in a standard office environment; drive a vehicle; read fine print on maps/documents and computer monitors; detect subtle shades of color with no color deficiencies; hear radio or telephone transmissions, frequently with interference and static; speak in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio and telephone; operate a computer and complex radio computer equipment; connect and disconnect cables, phone wiring, and circuit boards; load and unload computer tapes; bend, stoop, stretch, reach, and climb to install, test and move computer equipment; work at a computer terminal for long periods of time; and strength to safely lift and move up to 40 pounds. Retitled: 10/97 From: Computer Programmer/Analyst Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Livermore Management Group Please click here for a copy of the current Memorandum of Understanding (MOU) for the Livermore Management Group. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 07/01/2021 - 06/30/2025 SCHEDULED INCREASES 7/5/2021 2.5% 7/4/2022 4% 7/3/2023 3.0% 7/1/2024 2.5% CAFETERIA PLAN (MEDICAL/DENTAL/VISION) $1,950/month towards medical, dental, vision, additional & supplemental life insurance; unused balance paid in cash. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) $150,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000. LONG TERM DISABILITY (LTD) 60% of base monthly earnings to $6,000/month max. (180 day waiting period) ER paid PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) City contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Maximum accrual: 375 hours HOLIDAYS 12 observed holidays SICK LEAVE ACCRUAL 96.2 hours/year SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. Additional time upon approval of City Manager. PARENTAL LEAVE : 4 regularly scheduled workdays for non-birthing parentwho becomes a parent by adoption, foster care placement, or birth of a child. BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays forsister-in-law and brother-in-law. BEREAVEMENT LEAVE 3 regularly scheduled workdays max for immediate family. ADMINISTRATIVE LEAVE 80 hours per year. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION ER contributes $185/per pay period, with required EE contribution of $75/per pay period 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE Police Facility and Equipment Manager: $600/year (equivalent to $23.07 per pay period) SAFETY SHOE ALLOWANCE Following are eligible for up to $200 reimbursement per fiscal year: Assistant City Engineer, Building Official, City Engineer, Construction Inspection Manager, Inspection & Neighborhood Preservation Manager; Public Works Supervisor, Senior Civil Engineer, and Water Resources Operations Manager SUPERVISORY DIFFERENTIAL PAY Minimum of 10% above base salary of non-mgmt subordinate, 7.5% above mgmt subordinate ACTING PAY If work minimum of 5 consecutive calendar days, paid @ lowest step of higher class with at least a 5% differential. If assignment > 12 months, optional increment of up to 7% or max of the range, whichever is less. SPECIAL PROJECT PAY If work minimum of 30 calendar days, 5%-7% differential. If full supervisory, additional % to reflect 2.5% over highest compensated subordinate. If assignment > 12 months, optional increase of up to 7% BILINGUAL PAY $50/pay period Must be certified by Department Head, approved by City Manager, and used on the job. CELL PHONE ALLOWANCE If approved, $40/month or$90/month. AUTO ALLOWANCE $250/month for Building Official, City Engineer, Housing & Human Services Manager, and Planning Manager TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. PAY PERIODS 26 pay periods per year ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 9/2/2024 5:00 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Department of Information Technology? The Department of Information Technology supports a wide variety of IT installations throughout the County including networking services, communications, security, hardware support, enterprise systems, application support services, and application design and development. The department is made up of five divisions: Communications, Technical Services, Enterprise Systems, Security, and Administration. DoIT is seeking one (1) Information Systems Manager I. Under administrative direction, the Information Systems Manager I manages an independent information systems work unit within the Department of Information Technology, with a specific focus on Helpdesk and Customer Services. This role involves overseeing the helpdesk team responsible for providing technical support to end-users across the county. The manager ensures the efficient handling of service requests and incidents, prioritizing tasks and maintaining high levels of customer satisfaction. Key responsibilities include managing day-to-day operations, developing Service Desk procedures and processes, and ensuring effective communication with customers regarding IT issues and solutions. The manager also works closely with other divisions and departments to facilitate the smooth introduction and support of new technologies and software applications. Additionally, the manager is dedicated to staff development, providing training and mentoring to enhance team skills and ensure the delivery of high-quality support services. This position requires strong leadership, communication, customer service skills, and problem-solving skills to effectively manage the helpdesk function and drive continuous improvement in IT service delivery. We are looking for someone who is: Committed to providing excellent customer service and ensuring user satisfaction. Good at managing people Able to communicate clearly and concisely, both orally and in writing Proficient at planning, delegating, prioritizing, and supervising the work of staff Knowledgeable in various enterprise systems, web applications, cloud, and legacy applications Adaptable to changing technologies, processes, and organizational needs A problem solver who can analyze information processing problems and recommend solutions What you will typically be responsible for: Communicating effectively with customers within the department and county-wide, responding to their concerns and needs, and resolving problems Managing a group of skilled employees providing front line customer care support Providing management with adequate information for the overall department budget to prepare your group budget Managing and building a strong team and managing projects Managing change, process, and workflows planned and implemented Planning, organizing the team, managing various systems, and applying change management procedures in rollouts of systems Acting as a primary point of contact between IT and business units Supporting the management of organizational change related to IT projects A few reasons you might love this job: You will work with highly skilled peers and team members who are passionate about their work and care about their customers and community You will have the opportunity to propose innovative solutions that can be implemented to enhance productivity for the county You will have the opportunity to engage with a wide variety of stakeholders to manage large scale projects and provide innovative solutions You will operate with a high level of autonomy and responsibility, and have the opportunity to grow You will work with a supportive management team A few challenges you might face in this job: Managing multiple enterprise and legacy platforms Being efficient at managing various types of multifunctional staff with emphasis on different technology platform and knowledge County’s limited resources which could cause some delay and impact timelines Working with multiple County departments' applications and on projects which may require consensus among stakeholders in a fast-paced environment Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Attention to Detail: Focusing on the details of work content, work steps, and final work products Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Handling & Resolving Conflict: Managing interpersonally strained situations Negotiating: Reaching mutually satisfying agreements and compromise Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives There is currently a vacancy in the Department of Information Technology, however this classification is used throughout the County in various departments. To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months and may be used countywide. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with major course work in computer information systems, business administration, public administration, or closely related field. Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years and the completion of an AA degree that includes major course in computer information systems, business administration, public administration, or closely related field. AND Experience: Three (3) years of full-time or its equivalent experience performing information systems duties, one (1) year of which must have included supervisory and/or administrative responsibility in an automated information systems area for a medium to large size computer support facility. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Oral Interview: The oral interview will measure candidates' competencies as they relate to the job. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Decision Making, Building & Maintaining Relationships, Coaching & Developing Others, and Leadership. Tentatively scheduled: September 16-23, 2024 (Weighted 100%) Final Selection Interviews: These will be scheduled by the department once the eligible list is established. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Angelica Tran at Angelica.Tran@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/6/2024 11:59 PM Pacific
Aug 22, 2024
Full Time
The Position Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Department of Information Technology? The Department of Information Technology supports a wide variety of IT installations throughout the County including networking services, communications, security, hardware support, enterprise systems, application support services, and application design and development. The department is made up of five divisions: Communications, Technical Services, Enterprise Systems, Security, and Administration. DoIT is seeking one (1) Information Systems Manager I. Under administrative direction, the Information Systems Manager I manages an independent information systems work unit within the Department of Information Technology, with a specific focus on Helpdesk and Customer Services. This role involves overseeing the helpdesk team responsible for providing technical support to end-users across the county. The manager ensures the efficient handling of service requests and incidents, prioritizing tasks and maintaining high levels of customer satisfaction. Key responsibilities include managing day-to-day operations, developing Service Desk procedures and processes, and ensuring effective communication with customers regarding IT issues and solutions. The manager also works closely with other divisions and departments to facilitate the smooth introduction and support of new technologies and software applications. Additionally, the manager is dedicated to staff development, providing training and mentoring to enhance team skills and ensure the delivery of high-quality support services. This position requires strong leadership, communication, customer service skills, and problem-solving skills to effectively manage the helpdesk function and drive continuous improvement in IT service delivery. We are looking for someone who is: Committed to providing excellent customer service and ensuring user satisfaction. Good at managing people Able to communicate clearly and concisely, both orally and in writing Proficient at planning, delegating, prioritizing, and supervising the work of staff Knowledgeable in various enterprise systems, web applications, cloud, and legacy applications Adaptable to changing technologies, processes, and organizational needs A problem solver who can analyze information processing problems and recommend solutions What you will typically be responsible for: Communicating effectively with customers within the department and county-wide, responding to their concerns and needs, and resolving problems Managing a group of skilled employees providing front line customer care support Providing management with adequate information for the overall department budget to prepare your group budget Managing and building a strong team and managing projects Managing change, process, and workflows planned and implemented Planning, organizing the team, managing various systems, and applying change management procedures in rollouts of systems Acting as a primary point of contact between IT and business units Supporting the management of organizational change related to IT projects A few reasons you might love this job: You will work with highly skilled peers and team members who are passionate about their work and care about their customers and community You will have the opportunity to propose innovative solutions that can be implemented to enhance productivity for the county You will have the opportunity to engage with a wide variety of stakeholders to manage large scale projects and provide innovative solutions You will operate with a high level of autonomy and responsibility, and have the opportunity to grow You will work with a supportive management team A few challenges you might face in this job: Managing multiple enterprise and legacy platforms Being efficient at managing various types of multifunctional staff with emphasis on different technology platform and knowledge County’s limited resources which could cause some delay and impact timelines Working with multiple County departments' applications and on projects which may require consensus among stakeholders in a fast-paced environment Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Attention to Detail: Focusing on the details of work content, work steps, and final work products Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Handling & Resolving Conflict: Managing interpersonally strained situations Negotiating: Reaching mutually satisfying agreements and compromise Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives There is currently a vacancy in the Department of Information Technology, however this classification is used throughout the County in various departments. To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months and may be used countywide. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with major course work in computer information systems, business administration, public administration, or closely related field. Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years and the completion of an AA degree that includes major course in computer information systems, business administration, public administration, or closely related field. AND Experience: Three (3) years of full-time or its equivalent experience performing information systems duties, one (1) year of which must have included supervisory and/or administrative responsibility in an automated information systems area for a medium to large size computer support facility. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Oral Interview: The oral interview will measure candidates' competencies as they relate to the job. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Decision Making, Building & Maintaining Relationships, Coaching & Developing Others, and Leadership. Tentatively scheduled: September 16-23, 2024 (Weighted 100%) Final Selection Interviews: These will be scheduled by the department once the eligible list is established. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Angelica Tran at Angelica.Tran@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/6/2024 11:59 PM Pacific
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Information Technology Liaison (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,000 - $5,580 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Each IT Liaison (ITL) acts as the liaison and interface between the faculty and staff of the college, school, or division, and Technology Services resources and staff. The ITL is the primary on-site presence responding to the end-user IT service needs of employees in the college, school, or division they are assigned to support. The ITL works in conjunction with the Technology Services Service Desk, and second level support teams to meet these needs in the most effective manner. The IT Liaison works under the general direction of the Manager of Technology Support Services, with a dotted-line reporting relationship to appropriate school, college, or division managers, and may also receive direction from a Lead IT Liaison. The IT Liaison shall possess the experience to be fully proficient in performing most or all of the duties of their position. IT Liaisons provide first contact resolution, on-site consultation, and coordinate the response of central IT resources to meet the IT needs of colleges, schools, and divisions. These staff serve as technical advisors to the faculty and staff on software and hardware relevant to the specific mission of the organizations they serve. IT Liaisons seek to deliver IT services in a manner aligned with the priorities and practices of the colleges, schools, and divisions they serve, with best practice defined by Technology Services, and with the Technology strategic plan and campus strategic plan. IT Liaisons work both as members of a team supporting the colleges, schools and divisions, and perform work independently. They participate with colleagues in the definition of best practices and use centrally-provide tools and procedures to improve the efficiency and effectiveness of IT service delivery. The employee shall allocate priority and time to the duties defined below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and when necessary. Key Qualifications Knowledge of: Service management tools for tracking Incidents, Service Requests, Problems, and Changes. Applications: campus standard applications. Operating Systems: Microsoft Windows 10 and later versions including Active Directory, Apple Macintosh OS 10.x and later versions. Hardware: Intel PC systems, Apple Macintosh systems. Connectivity and network administration for fixed-wire, broadband and wireless connections. Copyright laws and industry standards. Strong customer service skills and proactive, customer focused attitude. Excellent communication (verbal and written), particularly telephone and email skills. Excellent interpersonal skills. Strong interpersonal and influencing skills with ability to engage with different levels. Proficiency in using standard campus applications, desktops, and laptops. Coordination and implementation of data exchanges and conversions. Ability to: Independently apply technical judgment to both standard and non-standard applications and systems, integrate multiple applications to match user and business process needs, and use systems to provide solutions to a wide range of common business problems. Provide strong fault isolation and problem solving. Initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. A history of regular attendance and positive performance evaluations. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or equivalent combination of education and specialized experience in an appropriate field of work. 4 years’ experience in customer support environment supporting technical services. Preferred Skills: 6 years’ experience in a customer support environment supporting technical services for a large organization. Experience within higher education with an IT focus. ITIL Foundation Certification desirable or relevant experience in ITIL environment. Knowledge of: Systems design and technology integration techniques. Data administration principles and techniques. Abilities: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions in cooperation with colleagues to resolve user problems and meet discipline specific needs. Develop and create multimedia/video productions. Database design and administration for mySQL, SQL Server and/or Oracle. System, database, and network maintenance. Software development and programming support for applications. Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by July 28, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 29, 2024
Information Technology Liaison (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,000 - $5,580 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Each IT Liaison (ITL) acts as the liaison and interface between the faculty and staff of the college, school, or division, and Technology Services resources and staff. The ITL is the primary on-site presence responding to the end-user IT service needs of employees in the college, school, or division they are assigned to support. The ITL works in conjunction with the Technology Services Service Desk, and second level support teams to meet these needs in the most effective manner. The IT Liaison works under the general direction of the Manager of Technology Support Services, with a dotted-line reporting relationship to appropriate school, college, or division managers, and may also receive direction from a Lead IT Liaison. The IT Liaison shall possess the experience to be fully proficient in performing most or all of the duties of their position. IT Liaisons provide first contact resolution, on-site consultation, and coordinate the response of central IT resources to meet the IT needs of colleges, schools, and divisions. These staff serve as technical advisors to the faculty and staff on software and hardware relevant to the specific mission of the organizations they serve. IT Liaisons seek to deliver IT services in a manner aligned with the priorities and practices of the colleges, schools, and divisions they serve, with best practice defined by Technology Services, and with the Technology strategic plan and campus strategic plan. IT Liaisons work both as members of a team supporting the colleges, schools and divisions, and perform work independently. They participate with colleagues in the definition of best practices and use centrally-provide tools and procedures to improve the efficiency and effectiveness of IT service delivery. The employee shall allocate priority and time to the duties defined below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and when necessary. Key Qualifications Knowledge of: Service management tools for tracking Incidents, Service Requests, Problems, and Changes. Applications: campus standard applications. Operating Systems: Microsoft Windows 10 and later versions including Active Directory, Apple Macintosh OS 10.x and later versions. Hardware: Intel PC systems, Apple Macintosh systems. Connectivity and network administration for fixed-wire, broadband and wireless connections. Copyright laws and industry standards. Strong customer service skills and proactive, customer focused attitude. Excellent communication (verbal and written), particularly telephone and email skills. Excellent interpersonal skills. Strong interpersonal and influencing skills with ability to engage with different levels. Proficiency in using standard campus applications, desktops, and laptops. Coordination and implementation of data exchanges and conversions. Ability to: Independently apply technical judgment to both standard and non-standard applications and systems, integrate multiple applications to match user and business process needs, and use systems to provide solutions to a wide range of common business problems. Provide strong fault isolation and problem solving. Initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. A history of regular attendance and positive performance evaluations. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or equivalent combination of education and specialized experience in an appropriate field of work. 4 years’ experience in customer support environment supporting technical services. Preferred Skills: 6 years’ experience in a customer support environment supporting technical services for a large organization. Experience within higher education with an IT focus. ITIL Foundation Certification desirable or relevant experience in ITIL environment. Knowledge of: Systems design and technology integration techniques. Data administration principles and techniques. Abilities: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions in cooperation with colleagues to resolve user problems and meet discipline specific needs. Develop and create multimedia/video productions. Database design and administration for mySQL, SQL Server and/or Oracle. System, database, and network maintenance. Software development and programming support for applications. Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by July 28, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Instructional Designer in Academic Technology SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm OR 9am - 6 pm Hybrid schedule-3 days a week on campus/2 days a week remote Anticipated Hiring Range $6,500.00 - $6,917.00 Per Month ($78,000.00 - $83,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology, the Instructional Designer works within a team of instructional designers to provide support on the effective uses of academic technologies in teaching, learning, and scholarship. It supports the University’s commitment to student success, academic excellence, and equity-minded use of technology in teaching and learning. The position will work with SF State instructors and others to support the redesign or creation of well-designed courses and engaging, accessible course content delivered in an effective manner using available technology and digital tools. It works within the Teaching and Learning with Technology (TLT) team and colleagues within the Academic Technology (AT) unit to provide support to faculty, academic programs, and campus-wide instructional needs. Activities include instructional design, individual and group consultation, training/workshop development and delivery, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, and assessment support, and/or campus communications and outreach. Position Information Consultation and Support: - Provide consultations with instructors, departments and colleges on sound and evidence-based teaching and learning with technology strategies, using high-impact instructional design practices to increase student success. - Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process. - Develop and maintain self-help materials such as support documentation, media, or other methods to support course redesign and optimizing teaching in the context of the learning management system. - Aid faculty in researching campus-based technologies or tools that align with campus standards, compliance, and meet effective teaching and learning. Program and Initiative Support: - Provide direct support to California State University initiatives including Affordable Instructional Materials, Quality Online Teaching, and Course Match. - Assist in the development and delivery of campus-based programming or initiatives that address core needs for teaching and learning with technology. - Provide an instructional design perspective to academic technology projects that support teaching and learning environments. - Participate and provide support to CEETL faculty development initiatives offered in partnership with AT or which have a significant technology component. Training, Events, and Community: - Collaborate on the development of and deliver workshops, trainings, and institutes that advance effective use of technology in teaching and learning practices or address key outreach needs. - Promote exemplary use of technology in teaching and learning through multimodal campus outreach strategies that reach all instructors (tenure/tenure track, adjunct, teaching assistants) and create broad awareness of resources. - Participate in faculty communities related to the teaching and learning with technology; participate in the development and cultivation of specific community groups or topics. - Participate in the development and delivery of events including new faculty foundations, academic retreats, recognition activities, and special topic presentations. - Working as part of an internal team, provide guidance and input on the design and development of instructional support materials, user documentation, and other products that support the use of AT services, learning technologies, and instructional design principles. Other duties as assigned Minimum Qualifications - To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. - The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications - Advanced degree in the field of Education, Instructional Technology, or related field and/or minimum 3 years’ experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent; - Understanding and ability to apply Universal Design for Learning principles (and other effective instructional design approaches) in consultations and programming. - Experience developing and/or conducting formal training programs. - Experience with the Canvas Learning Management System in the context of teaching, support, or management; additional learning technologies, instructional content platforms, and other systems utilized to support teaching and learning. - Experience developing and conducting formal faculty and student training sessions. - Knowledge of Quality Matters and other online instruction rubrics, ability to consult and guide their use with instructors, and apply them to programming. - Ability to understand, analyze, and diagnose faculty, staff, and student needs and translate these needs into instructional solutions. - Ability to instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs. - Knowledge of accessibility principles particularly as it pertains to instructional materials, learning technologies, and course design. - Knowledge of instructional design theories and methodologies and ability to apply them. - Ability to perform research design using statistical methodology and application resources. - Strong organizational and writing skills. - Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Environmental/Physical/Special - Open office environment, classroom spaces, and on-campus facilities will be the venues for this position. Position works in on-campus venues and operations require on-premise engagements. - Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations. - Requires mobility to install, remove or relocate equipment under desks or in tight spaces. - Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays. - Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis. - Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Instructional Designer in Academic Technology SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm OR 9am - 6 pm Hybrid schedule-3 days a week on campus/2 days a week remote Anticipated Hiring Range $6,500.00 - $6,917.00 Per Month ($78,000.00 - $83,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology, the Instructional Designer works within a team of instructional designers to provide support on the effective uses of academic technologies in teaching, learning, and scholarship. It supports the University’s commitment to student success, academic excellence, and equity-minded use of technology in teaching and learning. The position will work with SF State instructors and others to support the redesign or creation of well-designed courses and engaging, accessible course content delivered in an effective manner using available technology and digital tools. It works within the Teaching and Learning with Technology (TLT) team and colleagues within the Academic Technology (AT) unit to provide support to faculty, academic programs, and campus-wide instructional needs. Activities include instructional design, individual and group consultation, training/workshop development and delivery, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, and assessment support, and/or campus communications and outreach. Position Information Consultation and Support: - Provide consultations with instructors, departments and colleges on sound and evidence-based teaching and learning with technology strategies, using high-impact instructional design practices to increase student success. - Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process. - Develop and maintain self-help materials such as support documentation, media, or other methods to support course redesign and optimizing teaching in the context of the learning management system. - Aid faculty in researching campus-based technologies or tools that align with campus standards, compliance, and meet effective teaching and learning. Program and Initiative Support: - Provide direct support to California State University initiatives including Affordable Instructional Materials, Quality Online Teaching, and Course Match. - Assist in the development and delivery of campus-based programming or initiatives that address core needs for teaching and learning with technology. - Provide an instructional design perspective to academic technology projects that support teaching and learning environments. - Participate and provide support to CEETL faculty development initiatives offered in partnership with AT or which have a significant technology component. Training, Events, and Community: - Collaborate on the development of and deliver workshops, trainings, and institutes that advance effective use of technology in teaching and learning practices or address key outreach needs. - Promote exemplary use of technology in teaching and learning through multimodal campus outreach strategies that reach all instructors (tenure/tenure track, adjunct, teaching assistants) and create broad awareness of resources. - Participate in faculty communities related to the teaching and learning with technology; participate in the development and cultivation of specific community groups or topics. - Participate in the development and delivery of events including new faculty foundations, academic retreats, recognition activities, and special topic presentations. - Working as part of an internal team, provide guidance and input on the design and development of instructional support materials, user documentation, and other products that support the use of AT services, learning technologies, and instructional design principles. Other duties as assigned Minimum Qualifications - To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. - The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications - Advanced degree in the field of Education, Instructional Technology, or related field and/or minimum 3 years’ experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent; - Understanding and ability to apply Universal Design for Learning principles (and other effective instructional design approaches) in consultations and programming. - Experience developing and/or conducting formal training programs. - Experience with the Canvas Learning Management System in the context of teaching, support, or management; additional learning technologies, instructional content platforms, and other systems utilized to support teaching and learning. - Experience developing and conducting formal faculty and student training sessions. - Knowledge of Quality Matters and other online instruction rubrics, ability to consult and guide their use with instructors, and apply them to programming. - Ability to understand, analyze, and diagnose faculty, staff, and student needs and translate these needs into instructional solutions. - Ability to instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs. - Knowledge of accessibility principles particularly as it pertains to instructional materials, learning technologies, and course design. - Knowledge of instructional design theories and methodologies and ability to apply them. - Ability to perform research design using statistical methodology and application resources. - Strong organizational and writing skills. - Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Environmental/Physical/Special - Open office environment, classroom spaces, and on-campus facilities will be the venues for this position. Position works in on-campus venues and operations require on-premise engagements. - Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations. - Requires mobility to install, remove or relocate equipment under desks or in tight spaces. - Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays. - Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis. - Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County has the largest population of any county in the nation. As the largest employer in Southern California, with more than 42 diverse departments and over 2,300 different job descriptions, the County offers a lifetime of opportunities and careers. We are Los Angeles County Public Works, the largest municipal Public Works agency in the nation. With more than 4,000 employees, Public Works offers over 500 different types of career opportunities that promote professional and personal growth as well as a rewarding and exciting work environment. Don't miss an opportunity to join our team! EXAM NUMBER C4417A APPLICATION FILING PERIOD We will begin accepting applications on Wednesday, August 21, 2024, at 8:00 a.m. Pacific Time (PT). All applications must be received before 5:00 p.m. (PT) on Wednesday, September 4, 2024. TYPE OF RECRUITMENT Open Competitive (OC) Job Opportunity Essential Job Functions DEFINITION: Manages a section responsible for developing and maintaining geospatial data layers and databases and provides geographic information systems (GIS) products and services to meet departmental operational requirements and customer needs; serves as technical resource for departmental managers on the uses of GIS technologies for enhanced business efficiencies. CLASSIFICATION STANDARDS: Positions allocable to this first level management class are assigned either in a central or departmental GIS section, receive direction from a higher-level GIS, Information Technology or departmental business manager and are responsible for supervising and managing a section engaged in building and maintaining GIS databases and layers and producing timely, accurate and cost effective GIS products and services to meet the operational needs of departments or the informational needs of other customers. Work requires a thorough knowledge of the uses and operations of GIS technology and solutions and the ability to plan and organize work processes to meet customer and user needs. Assignments are made in terms of departmental business objectives, customer requirements and cost/budget parameters and completed work is evaluated in terms of fulfillment of those objectives and requirements. Positions in this class differ from those in the higher level management class of GIS Manager II in that GIS Manager II's serve as the highest level GIS manager in a central or line department and are responsible for managing a division or large section engaged in providing timely, efficient and cost effective delivery of GIS applications, products, services and/or data to meet departmental/County programmatic and operational needs. Work of GIS Manager II's requires an expert knowledge of the uses and operations of GIS technology and solutions and the ability to develop plans and originate approaches to meet County and/or departmental needs. Assignments are made in terms of County and/or departmental business objectives, policies and cost/budget parameters. Completed work is evaluated in terms of fulfillment of division/section objectives to support departmental policy objectives and program goals. ESSENTIAL DUTIES: A Geographic Information Systems Manager I is responsible for performing a combination of the following essential job functions: Performs spatial analyses such as buffering, spatial overlays and distance calculations using established methods and procedures. Writes reports and prepares custom maps and other GIS products. Plans, organizes, supervises, manages and evaluates the work of the assigned section; with staff, develops, implements and monitors work plans to achieve goals and objectives and to ensure adherence to standards. Contributes to the development of the division/section budget and monitors expenditures against budget. Participates in the development, implementation and evaluation of departmental goals and objectives. Serves as a technical resource to departmental managers and provides highly professional advice to users on the design and uses of GIS technologies and products that will enhance efficiency and effectiveness of business processes. Meets with users to establish specific requirements and priorities; develops billing cost estimates for customer product and service requests. Supervises and manages development and maintenance of geospatial data layers and databases to meet high standards for completeness, accuracy and utility; supervises and participates in quality control checks of data conversion from non-GIS formats into GIS data; supervises and coordinates the production of standard maps and other products to meet on-going and ad-hoc business and customer information needs. Creates and uses queries and scripts to identify, analyze and correct spatial and attribute data; oversees and coordinates the processing and loading of GIS data. Reviews the work of staff to ensure requirements and standards have been met; reviews GIS products for accuracy, completeness and aesthetics and for compliance with customer requirements. Coordinates the delivery of services and sharing of data with other departments and outside entities. Leads and participates in the design and development of GIS applications and tools to automate processes and facilitate analyses and reporting; participates in and may serve as project manager in the design, development, modification, enhancement and upgrading of applications and databases to provide mapping and other GIS services. Performs complex technical work associated with projects and on-going assignments; manages, maintains and administers GIS databases to ensure integrity, completeness, accuracy and accessibility. Guides and mentors GIS professional and technical staff; develops procedural manuals and technical guides; conducts technical training for GIS staff and other users. Participates in the preparation and evaluation of proposals, bids, contracts and service agreements for GIS software, equipment and consulting services, as needed. Serve on committees and advisory groups to foster cooperation and ensure consistent practices for storage and sharing of geospatial data, as needed. Requirements MINIMUM REQUIREMENTS: Option 1: Two years of experience performing GIS data analysis, database maintenance and/or GIS application development projects and assignments at the level of Principal GIS Analyst*. Option 2: Three years of experience performing highly complex** professional duties focused on large-scale*** GIS application and database projects and GIS map and product development assignments. Option 3: A bachelor's degree**** from an accredited***** college or university with a major in Geographic Information Systems, GIScience, Geography or a closely related field****** that require equivalent coursework in geographic information systems - AND - at least five years of experience in the uses and operations of geographic information systems, including two years of experience performing GIS data analysis, database management and/or GIS application development projects and assignments. A master's degree**** in geographic information systems, GIScience, geography or a closely related field ****** that required equivalent coursework in geographic information systems may be substituted for two years of the required experience ******* . Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, such as 20 hours per week for two months equals one month of experience. SPECIAL REQUIREMENT INFORMATION: * Experience at the level of Principal GIS Analyst is defined as p erforming highly complex professional duties in support of County and departmental GIS databases and geographic information systems capabilities; participates and may serve as project lead in design, testing, implementation and maintenance of large-scale GIS applications, tools and associated databases; participates in the evaluation of GIS technologies and solutions and the development of GIS policies, standards and procedures. ** Highly complex duties include assignments to design, develop, and integrate enterprise level GIS database architectures, establish naming conventions and standards; identify data requirements and multi-agency data sources; develop data models, architectures, and database designs for geospatial and other data; gather business and functional requirements to ensure applications and work products meet customer needs; working with departmental customers and central agency staff in the planning, design, development, configuration, testing, implementation and maintenance of enterprise GIS applications and web portals; perform advanced spatial and non-spatial analyses; design and develop complex cartographic representations of GIS data to complete complex mapping tasks; developing cartographic standards for use by lower level staff; and write or oversee the development of complex queries and scripts to automate repetitive but complex tasks. *** Large-Scale GIS application and database projects should have an enterprise-level scope, use enterprise-class databases (SQL Server, Oracle, PostGIS), and include two or more of the following: support more than 25 users; reference more than 20 datasets; include more than 10 tables; include datasets with more than 1 million records; provide more than 10 GIS functions; include complex spatial queries; leverage database triggers; include data domains; require complex network architecture (intranet and internet); store more than 10 Gb of data in total. **** In order to receive credit for the required degree/coursework, certification, you must include a legible copy of the diploma, transcripts that show coursework related to geographic information systems , or a letter from the accredited institution which shows the area of specialization. Unofficial transcripts are acceptable; however, official transcripts will be required at the time of appointment.( Accreditation Information ) ***** Applications from persons with degrees from foreign universities will be accepted ONLY if evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluation, Inc. (AICE). A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. If you are unable to attach required documents, please e-mail pwexams@dpw.lacounty.gov within five (5) business days from the last date of filing. Include your name, exam number, and exam title in the Subject line of your e-mail. ****** Closely related fields include Geographic Information Systems, Geography, Urban Planning, Cartography, Engineering, and Computer Science. ******* Experience includes the uses and operations of geographic information systems, performing GIS data analysis, database management and/or GIS application development projects and assignments. OUT-OF-CLASS EXPERIENCE : Experience gained in a position performing similar kinds of work which provides the knowledge, skills, and abilities required for these higher-level positions will be accepted. Experience claimed will be verified and evaluated to determine if the type, level or length of experience is qualifying. County employees who wish to meet the requirements using out-of-class experience must provide verification by submitting written proof of this experience in a Verification of Experience Letter (VOEL) signed and approved by their Departmental Human Resources Manager or authorized representative. This must be provided within five (5) business days from the last day of filing. Employees do not need to submit such verification if they hold or have held one of the positions above, or a position deemed to be at equivalent level. Credit will only be given for out-of-class experience to meet the requirements. WITHHOLD: No withhold will be accepted for this examination.Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts. Part I: Multiple-choice and/or simulation assessments, weighted 60%, measuring: Deductive Reasoning Management Potential Management Judgment Working to High Quality Standards Achievement Generating New Ideas Willingness to Learn Empathy Working Relationships Sharing Knowledge and Guidance Analyzing Information Learning Quickly Using Time Efficiently Adapting to Change Controlling Emotions Responsibility MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on Part I in order to be invited to Part II of this examination. Part II: An Evaluation of Training and Experience (T & E), weighted 40%, assessing: Experience overseeing the implementation of a Geographic Information Systems solution to meet a business need. Experience leading or performing a project that included data development, geospatial analysis and/or modeling, and map or application creation. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible List. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TESTING ACCOMMODATION: If you need an accommodation to take an assessment, please email pwexams@dpw.lacounty.gov before the test date. You will be required to provide supporting documentation from a qualified professional justifying the requested accommodation(s). TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. VACANCY INFORMATION: The list of eligible candidates created from this exam will be used to fill vacancies throughout Los Angeles County Public Works as they occur. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check. SPECIAL SALARY INFORMATION: Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. This classification is compensated at the S11 salary level. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Required documents not submitted with the application must be emailed to pwexams@dpw.lacounty.gov . All emails must clearly identify the applicant's name, and the subject line must include the exam name and exam number. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. NOTE: All notifications, including invitation letters, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add pwexams@dpw.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , donot-reply@amcatmail.com, and the domains dpss.lacounty.gov and hr.lacounty.gov to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Test scores cannot be given over the phone. While applicants have the ability to opt out of emails from LA County, please be advised that if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of MOST notices. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. Please click HERE for additional employment information. CONTACT INFORMATION : Questions regarding this posting may be emailed to pwexams@dpw.lacounty.gov . All emails must clearly identify the applicant's name, and the subject line must include the exam name and exam number. Department Contact Name: Airess Batungbakal Department Contact Phone: ( 626) 458-2141 Department Contact Email: pwexams@dpw.lacounty.gov ADA Coordinator Phone: (626) 458-2141 Teletype Phone: (626) 282-7829 California Relay Services: (800) 735-2922 For detailed information, please click here Closing Date/Time: 9/4/2024 5:00 PM Pacific
Aug 21, 2024
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County has the largest population of any county in the nation. As the largest employer in Southern California, with more than 42 diverse departments and over 2,300 different job descriptions, the County offers a lifetime of opportunities and careers. We are Los Angeles County Public Works, the largest municipal Public Works agency in the nation. With more than 4,000 employees, Public Works offers over 500 different types of career opportunities that promote professional and personal growth as well as a rewarding and exciting work environment. Don't miss an opportunity to join our team! EXAM NUMBER C4417A APPLICATION FILING PERIOD We will begin accepting applications on Wednesday, August 21, 2024, at 8:00 a.m. Pacific Time (PT). All applications must be received before 5:00 p.m. (PT) on Wednesday, September 4, 2024. TYPE OF RECRUITMENT Open Competitive (OC) Job Opportunity Essential Job Functions DEFINITION: Manages a section responsible for developing and maintaining geospatial data layers and databases and provides geographic information systems (GIS) products and services to meet departmental operational requirements and customer needs; serves as technical resource for departmental managers on the uses of GIS technologies for enhanced business efficiencies. CLASSIFICATION STANDARDS: Positions allocable to this first level management class are assigned either in a central or departmental GIS section, receive direction from a higher-level GIS, Information Technology or departmental business manager and are responsible for supervising and managing a section engaged in building and maintaining GIS databases and layers and producing timely, accurate and cost effective GIS products and services to meet the operational needs of departments or the informational needs of other customers. Work requires a thorough knowledge of the uses and operations of GIS technology and solutions and the ability to plan and organize work processes to meet customer and user needs. Assignments are made in terms of departmental business objectives, customer requirements and cost/budget parameters and completed work is evaluated in terms of fulfillment of those objectives and requirements. Positions in this class differ from those in the higher level management class of GIS Manager II in that GIS Manager II's serve as the highest level GIS manager in a central or line department and are responsible for managing a division or large section engaged in providing timely, efficient and cost effective delivery of GIS applications, products, services and/or data to meet departmental/County programmatic and operational needs. Work of GIS Manager II's requires an expert knowledge of the uses and operations of GIS technology and solutions and the ability to develop plans and originate approaches to meet County and/or departmental needs. Assignments are made in terms of County and/or departmental business objectives, policies and cost/budget parameters. Completed work is evaluated in terms of fulfillment of division/section objectives to support departmental policy objectives and program goals. ESSENTIAL DUTIES: A Geographic Information Systems Manager I is responsible for performing a combination of the following essential job functions: Performs spatial analyses such as buffering, spatial overlays and distance calculations using established methods and procedures. Writes reports and prepares custom maps and other GIS products. Plans, organizes, supervises, manages and evaluates the work of the assigned section; with staff, develops, implements and monitors work plans to achieve goals and objectives and to ensure adherence to standards. Contributes to the development of the division/section budget and monitors expenditures against budget. Participates in the development, implementation and evaluation of departmental goals and objectives. Serves as a technical resource to departmental managers and provides highly professional advice to users on the design and uses of GIS technologies and products that will enhance efficiency and effectiveness of business processes. Meets with users to establish specific requirements and priorities; develops billing cost estimates for customer product and service requests. Supervises and manages development and maintenance of geospatial data layers and databases to meet high standards for completeness, accuracy and utility; supervises and participates in quality control checks of data conversion from non-GIS formats into GIS data; supervises and coordinates the production of standard maps and other products to meet on-going and ad-hoc business and customer information needs. Creates and uses queries and scripts to identify, analyze and correct spatial and attribute data; oversees and coordinates the processing and loading of GIS data. Reviews the work of staff to ensure requirements and standards have been met; reviews GIS products for accuracy, completeness and aesthetics and for compliance with customer requirements. Coordinates the delivery of services and sharing of data with other departments and outside entities. Leads and participates in the design and development of GIS applications and tools to automate processes and facilitate analyses and reporting; participates in and may serve as project manager in the design, development, modification, enhancement and upgrading of applications and databases to provide mapping and other GIS services. Performs complex technical work associated with projects and on-going assignments; manages, maintains and administers GIS databases to ensure integrity, completeness, accuracy and accessibility. Guides and mentors GIS professional and technical staff; develops procedural manuals and technical guides; conducts technical training for GIS staff and other users. Participates in the preparation and evaluation of proposals, bids, contracts and service agreements for GIS software, equipment and consulting services, as needed. Serve on committees and advisory groups to foster cooperation and ensure consistent practices for storage and sharing of geospatial data, as needed. Requirements MINIMUM REQUIREMENTS: Option 1: Two years of experience performing GIS data analysis, database maintenance and/or GIS application development projects and assignments at the level of Principal GIS Analyst*. Option 2: Three years of experience performing highly complex** professional duties focused on large-scale*** GIS application and database projects and GIS map and product development assignments. Option 3: A bachelor's degree**** from an accredited***** college or university with a major in Geographic Information Systems, GIScience, Geography or a closely related field****** that require equivalent coursework in geographic information systems - AND - at least five years of experience in the uses and operations of geographic information systems, including two years of experience performing GIS data analysis, database management and/or GIS application development projects and assignments. A master's degree**** in geographic information systems, GIScience, geography or a closely related field ****** that required equivalent coursework in geographic information systems may be substituted for two years of the required experience ******* . Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, such as 20 hours per week for two months equals one month of experience. SPECIAL REQUIREMENT INFORMATION: * Experience at the level of Principal GIS Analyst is defined as p erforming highly complex professional duties in support of County and departmental GIS databases and geographic information systems capabilities; participates and may serve as project lead in design, testing, implementation and maintenance of large-scale GIS applications, tools and associated databases; participates in the evaluation of GIS technologies and solutions and the development of GIS policies, standards and procedures. ** Highly complex duties include assignments to design, develop, and integrate enterprise level GIS database architectures, establish naming conventions and standards; identify data requirements and multi-agency data sources; develop data models, architectures, and database designs for geospatial and other data; gather business and functional requirements to ensure applications and work products meet customer needs; working with departmental customers and central agency staff in the planning, design, development, configuration, testing, implementation and maintenance of enterprise GIS applications and web portals; perform advanced spatial and non-spatial analyses; design and develop complex cartographic representations of GIS data to complete complex mapping tasks; developing cartographic standards for use by lower level staff; and write or oversee the development of complex queries and scripts to automate repetitive but complex tasks. *** Large-Scale GIS application and database projects should have an enterprise-level scope, use enterprise-class databases (SQL Server, Oracle, PostGIS), and include two or more of the following: support more than 25 users; reference more than 20 datasets; include more than 10 tables; include datasets with more than 1 million records; provide more than 10 GIS functions; include complex spatial queries; leverage database triggers; include data domains; require complex network architecture (intranet and internet); store more than 10 Gb of data in total. **** In order to receive credit for the required degree/coursework, certification, you must include a legible copy of the diploma, transcripts that show coursework related to geographic information systems , or a letter from the accredited institution which shows the area of specialization. Unofficial transcripts are acceptable; however, official transcripts will be required at the time of appointment.( Accreditation Information ) ***** Applications from persons with degrees from foreign universities will be accepted ONLY if evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluation, Inc. (AICE). A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. If you are unable to attach required documents, please e-mail pwexams@dpw.lacounty.gov within five (5) business days from the last date of filing. Include your name, exam number, and exam title in the Subject line of your e-mail. ****** Closely related fields include Geographic Information Systems, Geography, Urban Planning, Cartography, Engineering, and Computer Science. ******* Experience includes the uses and operations of geographic information systems, performing GIS data analysis, database management and/or GIS application development projects and assignments. OUT-OF-CLASS EXPERIENCE : Experience gained in a position performing similar kinds of work which provides the knowledge, skills, and abilities required for these higher-level positions will be accepted. Experience claimed will be verified and evaluated to determine if the type, level or length of experience is qualifying. County employees who wish to meet the requirements using out-of-class experience must provide verification by submitting written proof of this experience in a Verification of Experience Letter (VOEL) signed and approved by their Departmental Human Resources Manager or authorized representative. This must be provided within five (5) business days from the last day of filing. Employees do not need to submit such verification if they hold or have held one of the positions above, or a position deemed to be at equivalent level. Credit will only be given for out-of-class experience to meet the requirements. WITHHOLD: No withhold will be accepted for this examination.Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts. Part I: Multiple-choice and/or simulation assessments, weighted 60%, measuring: Deductive Reasoning Management Potential Management Judgment Working to High Quality Standards Achievement Generating New Ideas Willingness to Learn Empathy Working Relationships Sharing Knowledge and Guidance Analyzing Information Learning Quickly Using Time Efficiently Adapting to Change Controlling Emotions Responsibility MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on Part I in order to be invited to Part II of this examination. Part II: An Evaluation of Training and Experience (T & E), weighted 40%, assessing: Experience overseeing the implementation of a Geographic Information Systems solution to meet a business need. Experience leading or performing a project that included data development, geospatial analysis and/or modeling, and map or application creation. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible List. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TESTING ACCOMMODATION: If you need an accommodation to take an assessment, please email pwexams@dpw.lacounty.gov before the test date. You will be required to provide supporting documentation from a qualified professional justifying the requested accommodation(s). TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. VACANCY INFORMATION: The list of eligible candidates created from this exam will be used to fill vacancies throughout Los Angeles County Public Works as they occur. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check. SPECIAL SALARY INFORMATION: Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. This classification is compensated at the S11 salary level. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Required documents not submitted with the application must be emailed to pwexams@dpw.lacounty.gov . All emails must clearly identify the applicant's name, and the subject line must include the exam name and exam number. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. NOTE: All notifications, including invitation letters, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add pwexams@dpw.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , donot-reply@amcatmail.com, and the domains dpss.lacounty.gov and hr.lacounty.gov to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Test scores cannot be given over the phone. While applicants have the ability to opt out of emails from LA County, please be advised that if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of MOST notices. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. Please click HERE for additional employment information. CONTACT INFORMATION : Questions regarding this posting may be emailed to pwexams@dpw.lacounty.gov . All emails must clearly identify the applicant's name, and the subject line must include the exam name and exam number. Department Contact Name: Airess Batungbakal Department Contact Phone: ( 626) 458-2141 Department Contact Email: pwexams@dpw.lacounty.gov ADA Coordinator Phone: (626) 458-2141 Teletype Phone: (626) 282-7829 California Relay Services: (800) 735-2922 For detailed information, please click here Closing Date/Time: 9/4/2024 5:00 PM Pacific
City of Huntington Beach, CA
Huntington Beach, California, United States
Description Note: This position will remain open until filled. First review of applications is scheduled to occur for applications received before 5:00 PM on August 8, 2024. This recruitment may close at any time after that date, once a sufficiently strong candidate pool has been established. Information Services Department The Information Services (IS) Department provides essential internal services to all City departments by integrating people, processes and technology to increase efficiencies and effectiveness, serving as the technology foundation that enables the city to function securely and reliably. We recognize the importance of partnering with city departments to develop technology solutions that are innovative, secure, reliable, cost-effective and scalable. We believe in the concept of future-proofing these solutions to ensure a sustainable working model that continues to deliver successful results. Information Services is organized into four divisions: Administration, Infrastructure Systems, Technology Engagement & Support, and Business Applications. Additional responsibilities such as administration, cyber security, Geographic Information Systems (GIS) and public safety are distributed equally throughout the department. This balanced approach ensures a comprehensive and integrated delivery of services to meet the diverse needs of the city. We are seeking an experienced IT Supervisor to lead our Technology Engagement & Support department. This team provides comprehensive helpdesk and technical support for a variety of software and hardware used by City employees. Key functions include offering technical support for end-user appliances, troubleshooting services, and managing the lifecycle replacement of desktops, laptops, cell phones, and other devices. The department also supports computer operations across all City facilities and provides technical assistance for Citywide special & spontaneous events. If you are technically proficient and passionate about IT customer service and operations, we encourage you to apply for this exciting opportunity. The Position We are seeking a skilled Information Technology Supervisor to lead our Technology E ngagement & Support Division . This role requires a strong technical background and experience in managing a large-scale enterprise PC and end user appliances environment. Responsibilities include supervising staff, monitoring customer interactions, managing the ticket system for efficient issue resolution, collecting data, and preparing performance reports. The supervisor will identify opportunities to enhance customer service procedures, recommend improvements to management, assist with budget preparation, and set best practices for managing PCs, laptops, and mobile devices . A significant focus will be on enterprise PC management for 1000+ users, encompassing advanced Active Directory management with multiple forests , patching, and inventory control. The I deal C andidate will be technically proficient, adept at managing large-scale PC deployments, and have recent supervisory experience in a call center and/ or end-user appliances division within a mid to large enterprise ecosystem . They should excel in managing large-scale software rollouts, ensuring seamless installation and configuration with minimal disruptions. Essential qualities include leadership in both on-premises and cloud transformation initiatives, ensuring timely and budget-compliant system upgrades, migrations, and installations. A proactive approach to process improvements and implementing technology management best practices is highly valued. Additionally, candidates with the following qualifications will be preferred: Experience m anaging 500+ PCs. Expert ise in Active Directory group policies scripting. Proficiency with patch management tools like SCCM or equivalent . Proficient with ticketing systems such as ServiceNow or equivalent. Experience with Mobile Device Management (MDM) solutions such as Intune or equivalent . Proficiency in m anaging Office 365. Asset management ski ll s , including control and inventory management. E xperience with e nterprise Windows 11 deployment and rollout . Key involvement in developing and maintaining comprehensive disaster recovery and business continuity plans is preferred Excellent verbal and written communication skills, with a proven record of resolving customer issues professionally while effectively coaching and mentoring team members. Examples of Essential Duties Please click here to review the full job description . Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Education: Bachelor’s degree from an accredited college or university. Major or coursework in computer science, information systems technology, or other directly related field is desirable. Experience: Four (4) years’ experience in a complex information technology systems environment with related experience in area of responsibility, including two (2) years’ supervisory experience. License/Certificates: Possession of a valid class “C” California driver license with an acceptable driving record required time of appointment and throughout employment. SPECIAL CONDITIONS Employees must be able to respond to emergency services call out. Employees must pass a comprehensive public safety background investigation conducted by the Police Department. APPLICATION & SELECTION PROCESS Application Review - The first review of applications is scheduled to occur for applications received before 5:00 PM August 8, 2024. Examination(s) - The "best qualified" applicants will be invited to participate in a virtual oral exam (weighted 100%) - tentatively scheduled for August 22, 2024.. Selection Interview Comprehensive Public Safety Background Investigation Appointment Supplemental Information The City of Huntington Beach offers a comprehensive benefit package to Management Employees' Organization members including: The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. TWELVE PAID HOLIDAYS provided per year. GENERAL LEAVE with pay of 176 hours is granted to regular employees. After four years' service additional general leave hours are earned, up to 256 hours after fifteen years' service. ADMINISTRATIVE LEAVE with pay is granted in the amount of 60 hours per calendar year. EDUCATIONAL INCENTIVE PLANS are available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as a new hire who is brought into CalPERS membership for the first time on or after 1/1/13 and has no prior membership in a California public retirement system; is not eligible for reciprocity with another California public retirement system; or is rehired by a different CalPERS employer after a break in service of greater than six (6) months. All employees hired on or after January 1, 2013 will be subject to CalPERS membership review for applicability of PEPRA. Employees enrolled in CalPERS prior to January 1, 2013 are considered classic members. The benefit formula, final compensation period, and member contribution rate is as represented below: Classic Miscellaneous Members: Benefit Formula Miscellaneous 2.5% at age 55 Final Compensation Period 1-year Final Compensation Member Contribution Rate 9.0% of Reportable Compensation New Miscellaneous Members under PEPRA: Benefit Formula Miscellaneous 2% at age 62 Final Compensation Period 3-year Final Compensation Member Contribution Rate 8.25% of Reportable Compensation (eff. 7/1/23) DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. FLEXIBLE WORK SCHEDULES: Employees will have the option of working a 5/40 or 9/80 work schedule with Supervisor and Department Head approval. Employees assigned to the Police Department shall retain the option of working the 4/10 work schedule with Supervisor and Department Head approval. In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Head may assign an employee a different work schedule that is in compliance with the requirements of FLSA with City Manager approval. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Management Employees' Organization".
Jul 27, 2024
Full Time
Description Note: This position will remain open until filled. First review of applications is scheduled to occur for applications received before 5:00 PM on August 8, 2024. This recruitment may close at any time after that date, once a sufficiently strong candidate pool has been established. Information Services Department The Information Services (IS) Department provides essential internal services to all City departments by integrating people, processes and technology to increase efficiencies and effectiveness, serving as the technology foundation that enables the city to function securely and reliably. We recognize the importance of partnering with city departments to develop technology solutions that are innovative, secure, reliable, cost-effective and scalable. We believe in the concept of future-proofing these solutions to ensure a sustainable working model that continues to deliver successful results. Information Services is organized into four divisions: Administration, Infrastructure Systems, Technology Engagement & Support, and Business Applications. Additional responsibilities such as administration, cyber security, Geographic Information Systems (GIS) and public safety are distributed equally throughout the department. This balanced approach ensures a comprehensive and integrated delivery of services to meet the diverse needs of the city. We are seeking an experienced IT Supervisor to lead our Technology Engagement & Support department. This team provides comprehensive helpdesk and technical support for a variety of software and hardware used by City employees. Key functions include offering technical support for end-user appliances, troubleshooting services, and managing the lifecycle replacement of desktops, laptops, cell phones, and other devices. The department also supports computer operations across all City facilities and provides technical assistance for Citywide special & spontaneous events. If you are technically proficient and passionate about IT customer service and operations, we encourage you to apply for this exciting opportunity. The Position We are seeking a skilled Information Technology Supervisor to lead our Technology E ngagement & Support Division . This role requires a strong technical background and experience in managing a large-scale enterprise PC and end user appliances environment. Responsibilities include supervising staff, monitoring customer interactions, managing the ticket system for efficient issue resolution, collecting data, and preparing performance reports. The supervisor will identify opportunities to enhance customer service procedures, recommend improvements to management, assist with budget preparation, and set best practices for managing PCs, laptops, and mobile devices . A significant focus will be on enterprise PC management for 1000+ users, encompassing advanced Active Directory management with multiple forests , patching, and inventory control. The I deal C andidate will be technically proficient, adept at managing large-scale PC deployments, and have recent supervisory experience in a call center and/ or end-user appliances division within a mid to large enterprise ecosystem . They should excel in managing large-scale software rollouts, ensuring seamless installation and configuration with minimal disruptions. Essential qualities include leadership in both on-premises and cloud transformation initiatives, ensuring timely and budget-compliant system upgrades, migrations, and installations. A proactive approach to process improvements and implementing technology management best practices is highly valued. Additionally, candidates with the following qualifications will be preferred: Experience m anaging 500+ PCs. Expert ise in Active Directory group policies scripting. Proficiency with patch management tools like SCCM or equivalent . Proficient with ticketing systems such as ServiceNow or equivalent. Experience with Mobile Device Management (MDM) solutions such as Intune or equivalent . Proficiency in m anaging Office 365. Asset management ski ll s , including control and inventory management. E xperience with e nterprise Windows 11 deployment and rollout . Key involvement in developing and maintaining comprehensive disaster recovery and business continuity plans is preferred Excellent verbal and written communication skills, with a proven record of resolving customer issues professionally while effectively coaching and mentoring team members. Examples of Essential Duties Please click here to review the full job description . Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Education: Bachelor’s degree from an accredited college or university. Major or coursework in computer science, information systems technology, or other directly related field is desirable. Experience: Four (4) years’ experience in a complex information technology systems environment with related experience in area of responsibility, including two (2) years’ supervisory experience. License/Certificates: Possession of a valid class “C” California driver license with an acceptable driving record required time of appointment and throughout employment. SPECIAL CONDITIONS Employees must be able to respond to emergency services call out. Employees must pass a comprehensive public safety background investigation conducted by the Police Department. APPLICATION & SELECTION PROCESS Application Review - The first review of applications is scheduled to occur for applications received before 5:00 PM August 8, 2024. Examination(s) - The "best qualified" applicants will be invited to participate in a virtual oral exam (weighted 100%) - tentatively scheduled for August 22, 2024.. Selection Interview Comprehensive Public Safety Background Investigation Appointment Supplemental Information The City of Huntington Beach offers a comprehensive benefit package to Management Employees' Organization members including: The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. TWELVE PAID HOLIDAYS provided per year. GENERAL LEAVE with pay of 176 hours is granted to regular employees. After four years' service additional general leave hours are earned, up to 256 hours after fifteen years' service. ADMINISTRATIVE LEAVE with pay is granted in the amount of 60 hours per calendar year. EDUCATIONAL INCENTIVE PLANS are available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as a new hire who is brought into CalPERS membership for the first time on or after 1/1/13 and has no prior membership in a California public retirement system; is not eligible for reciprocity with another California public retirement system; or is rehired by a different CalPERS employer after a break in service of greater than six (6) months. All employees hired on or after January 1, 2013 will be subject to CalPERS membership review for applicability of PEPRA. Employees enrolled in CalPERS prior to January 1, 2013 are considered classic members. The benefit formula, final compensation period, and member contribution rate is as represented below: Classic Miscellaneous Members: Benefit Formula Miscellaneous 2.5% at age 55 Final Compensation Period 1-year Final Compensation Member Contribution Rate 9.0% of Reportable Compensation New Miscellaneous Members under PEPRA: Benefit Formula Miscellaneous 2% at age 62 Final Compensation Period 3-year Final Compensation Member Contribution Rate 8.25% of Reportable Compensation (eff. 7/1/23) DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. FLEXIBLE WORK SCHEDULES: Employees will have the option of working a 5/40 or 9/80 work schedule with Supervisor and Department Head approval. Employees assigned to the Police Department shall retain the option of working the 4/10 work schedule with Supervisor and Department Head approval. In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Head may assign an employee a different work schedule that is in compliance with the requirements of FLSA with City Manager approval. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Management Employees' Organization".
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Friday, May 17, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH2570B-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Information Technology Specialist II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Specialist II. DEFINITION: Under managerial review, acts as a consultant, technical expert, system architect, or senior project manager in a large departmental Information Technology organization or may manage a very large and complex database environment. CLASSIFICATION STANDARDS: Positions allocable to this class provide expert technology consultation to senior management, serve as the enterprise architect for a large department, or manage large, complex enterprise or County wide IT projects. In the technology consultant role, incumbents provide expert technical consultation across a broad range of information technology disciplines. They advise management on the application of information technology to the organization's goals and strategies. In the enterprise architect role, incumbents are responsible for establishing and updating the overall systems architecture for the department, including interfaces with County agencies and external entities. They review system plans to ensure that projects conform to the established architecture. In the project management role, incumbents manage highly complex strategic enterprise IT projects. Incumbents possess expert knowledge of the information technology (IT) field and apply advanced methodologies, principles, and concepts. May also be assigned to manage the database environment of a department or a County-wide system. Essential Job Functions Serves as the principal technology expert for SAPC and provides consultation to Departmental Bureau and Program Directors in the areas of IT organizational design, strategic planning, and IT personnel requirements in support of Substance Abuse Prevention and Control (SAPC). Evaluates departmental and SAPC goals and objectives against the capability of SAPC IT infrastructure and systems to support those goals, including evaluation and optimization of systems and architecture to support critical business workflows. Interfaces with senior management to develop and implement operation plans to meet the departmental and bureau strategic and business plan goals and objectives. Stays abreast of developments in current technologies and consults on their potential application to SAPC IT systems. Responsible for the strategic and technical evaluation of the design for critical systems supporting SAPC, including the Sage electronic health record (EHR) system, and recommends implementation and upgrade projects for new systems, features and interfaces. Prepares proposals for presentation of projects to DPH leadership for approval. Engages the countywide procurement process, if necessary. Directs the creation and execution of implementation and transition plans, working with external vendors, partners, and customers, as well as internal department leadership, as needed. Establishes a training plan and organizes resources to train SAPC staff to ensure that implementation goals and objectives are achieved, and staff are current with application systems knowledge. Leads teams of specialized IT professionals in project completion. Responsible for leading, planning, organizing, and coordinating the work of multiple groups of Information Technology (IT) staff that directly support SAPC. Leads the collaboration with SAPC leadership and staff and facilitates interactions, Internal Services Department, and external vendors to complete targeted business objectives, projects, and tasks. Evaluates any gaps or deficiencies and in staff performance and develops corrective action to ensure that services for SAPC are efficient and effective. Ensures performance parameters are established to monitor success. Collaborates and negotiates with other County departments, vendors, and other entities as needed, to ensure that the needs of SAPC are being met, and that business plans are beneficial. Meets with internal and external customers and representatives, as needed, to ensure that service delivery requirements are being met. Resolves major issues that emerge with external partners, customers, etc. to ensure the best possible solution that is mutually agreed upon. Contributes to the preparation of contracts in collaboration with County Counsel and the Department’s Contracts and Grants office. Writes solicitation documents, such as Requests for Quotes, Information or Proposals (RFQ, RFI, RFP). Develops and negotiates IT Service Level Agreements (SLA) and Memorandums of Understanding (MOU) with external business managers to ensure that contractual terms and specifications are appropriate and attainable. Prepares Statements of Work (SOW), budget documents, contract review forms, and any other related documents to complete the solicitation process. Administers vendor contracts, develops change requests and approves vendor and contractor deliverables. Requirements MINIMUM REQUIREMENTS: Two (2) years of experience, within the last three (3) years, at the level of Los Angeles County's class of Information Technology Specialist I*. *Experience at the level of the Los Angeles County class of Information Technology Specialist I is defined as one who ac ts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH2570B-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Friday, May 17, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH2570B-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Information Technology Specialist II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Specialist II. DEFINITION: Under managerial review, acts as a consultant, technical expert, system architect, or senior project manager in a large departmental Information Technology organization or may manage a very large and complex database environment. CLASSIFICATION STANDARDS: Positions allocable to this class provide expert technology consultation to senior management, serve as the enterprise architect for a large department, or manage large, complex enterprise or County wide IT projects. In the technology consultant role, incumbents provide expert technical consultation across a broad range of information technology disciplines. They advise management on the application of information technology to the organization's goals and strategies. In the enterprise architect role, incumbents are responsible for establishing and updating the overall systems architecture for the department, including interfaces with County agencies and external entities. They review system plans to ensure that projects conform to the established architecture. In the project management role, incumbents manage highly complex strategic enterprise IT projects. Incumbents possess expert knowledge of the information technology (IT) field and apply advanced methodologies, principles, and concepts. May also be assigned to manage the database environment of a department or a County-wide system. Essential Job Functions Serves as the principal technology expert for SAPC and provides consultation to Departmental Bureau and Program Directors in the areas of IT organizational design, strategic planning, and IT personnel requirements in support of Substance Abuse Prevention and Control (SAPC). Evaluates departmental and SAPC goals and objectives against the capability of SAPC IT infrastructure and systems to support those goals, including evaluation and optimization of systems and architecture to support critical business workflows. Interfaces with senior management to develop and implement operation plans to meet the departmental and bureau strategic and business plan goals and objectives. Stays abreast of developments in current technologies and consults on their potential application to SAPC IT systems. Responsible for the strategic and technical evaluation of the design for critical systems supporting SAPC, including the Sage electronic health record (EHR) system, and recommends implementation and upgrade projects for new systems, features and interfaces. Prepares proposals for presentation of projects to DPH leadership for approval. Engages the countywide procurement process, if necessary. Directs the creation and execution of implementation and transition plans, working with external vendors, partners, and customers, as well as internal department leadership, as needed. Establishes a training plan and organizes resources to train SAPC staff to ensure that implementation goals and objectives are achieved, and staff are current with application systems knowledge. Leads teams of specialized IT professionals in project completion. Responsible for leading, planning, organizing, and coordinating the work of multiple groups of Information Technology (IT) staff that directly support SAPC. Leads the collaboration with SAPC leadership and staff and facilitates interactions, Internal Services Department, and external vendors to complete targeted business objectives, projects, and tasks. Evaluates any gaps or deficiencies and in staff performance and develops corrective action to ensure that services for SAPC are efficient and effective. Ensures performance parameters are established to monitor success. Collaborates and negotiates with other County departments, vendors, and other entities as needed, to ensure that the needs of SAPC are being met, and that business plans are beneficial. Meets with internal and external customers and representatives, as needed, to ensure that service delivery requirements are being met. Resolves major issues that emerge with external partners, customers, etc. to ensure the best possible solution that is mutually agreed upon. Contributes to the preparation of contracts in collaboration with County Counsel and the Department’s Contracts and Grants office. Writes solicitation documents, such as Requests for Quotes, Information or Proposals (RFQ, RFI, RFP). Develops and negotiates IT Service Level Agreements (SLA) and Memorandums of Understanding (MOU) with external business managers to ensure that contractual terms and specifications are appropriate and attainable. Prepares Statements of Work (SOW), budget documents, contract review forms, and any other related documents to complete the solicitation process. Administers vendor contracts, develops change requests and approves vendor and contractor deliverables. Requirements MINIMUM REQUIREMENTS: Two (2) years of experience, within the last three (3) years, at the level of Los Angeles County's class of Information Technology Specialist I*. *Experience at the level of the Los Angeles County class of Information Technology Specialist I is defined as one who ac ts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH2570B-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected, and valued. The dedicated efforts taken by the Board of Supervisors continue to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting . INFORMATION TECHNOLOGIES The Information Technologies Department provides a wide range of creative, practical technology solutions and services to the County of El Dorado. The Department has an overall budget of over $13 million and is organized into five units that employ more than 47 professional and technical staff. The Department is in the throes of exciting yet complex transformative initiatives including the County's transition to more cloud-based systems, Master Data Management, and Data Governance. The Information Technologies department offers telework opportunities for certain job classes and assignments. Please note that telework approval is not guaranteed and is determined on a case-by-case basis, considering the nature of the assignment, operational needs, and employee performance. Eligibility for telework may also be limited to specific time periods, such as after the completion of the probationary period. Employees who telework must be able to report to their County work location within two hours of notice, which typically requires residing within Northern California or Western Nevada. For detailed information on teleworking and telecommuting, please refer to the C ounty of El Dorado Teleworking and Telecommuting Policy . THE OPPORTUNITY This position offers diverse professional duties related to designing, engineering, operating, and maintaining County IT networks and systems. The selected candidate will analyze network and information security requirements, develop infrastructure, and perform related assigned tasks. The selected candidate will have an opportunity to: Perform a diverse range of professional, analytical duties in the design, engineering, enhancement, operation, and maintenance of County information technology networks and related systems, including network hardware and related applications. Plan, determine requirements, design, build, test, implement, maintain, and enhance complex enterprise infrastructure network and/or security systems. Participate in the configuration, implementation, and troubleshooting of network components and security software, and coordinate/collaborate with other information technology staff in the integration of network projects with other systems. Determine network needs and develop plans and proposals to meet the needs of customers. Research to determine feasibility, and advise and recommend appropriate uses of network and/or security technologies. For a full description of duties and responsibilities please review the job description here. IDEAL CANDIDATE STATEMENT We are seeking a forward-thinking, security-first IT professional who is passionate about both network administration and advanced Microsoft technologies. The ideal candidate will not only bring extensive experience in managing large, interconnected network environments but will also be adept at leveraging emerging technologies to enhance our current and future IT landscape. Specifically, the ideal candidate will possess: Extensive Experience in Large Multi-Site Network Environments : Demonstrated ability to manage and maintain complex, multi-site network infrastructures, ensuring seamless connectivity and robust performance across all locations. Proficiency in Configuring and Administering Layer 2 & 3 Network Devices : Deep expertise in configuring and managing layer 2 and layer 3 network devices, optimizing network architecture to meet evolving needs. Expertise in Network Perimeter Security : Significant experience with network perimeter security devices, ensuring that the County’s IT systems are protected against external threats through advanced firewalls, intrusion detection/prevention systems, and related technologies. Advanced Troubleshooting Skills : Ability to efficiently analyze and resolve network issues through in-depth protocol packet capture analysis, maintaining the integrity and reliability of the network. Experience with Large Wireless Implementations : Proficiency in the design, deployment, and administration of large-scale wireless networks, ensuring secure and reliable wireless communication across all sites. Strong Understanding of Network and Data Security Frameworks : A comprehensive understanding of network and data security frameworks, applying best practices to safeguard the County’s IT infrastructure. In addition to these core network management skills, the ideal candidate will also bring: Passion for Microsoft SCCM and Microsoft Group Policy : Extensive knowledge and experience in managing Microsoft System Center Configuration Manager (SCCM) and Microsoft Active Directory Group Policy, with a strong ability to configure, support, and optimize these technologies. Expertise in Microsoft Technologies : A deep understanding of Office 365, Intune, and related Microsoft technologies, with the capability to practically apply these tools in support of proof-of-concept development, system reviews, and training initiatives. Proactive Technology Evaluation : The candidate will proactively identify and evaluate emerging technologies, determining their potential to enhance the County’s IT strategy and operations. Leadership and Strategic Vision : A driven individual with the ability to lead in a dynamic environment, shaping the County’s IT strategy through innovative solutions and forward-thinking approaches. If you have the experience and expertise to excel in a challenging and dynamic IT environment, and you are motivated to contribute to the strategic direction of our technology landscape, we encourage you to apply. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations: Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Information Technology Analyst II - Network Design and Administration: Equivalent to a bachelor's degree from an accredited four-year college or university with major coursework in information technology, computer science, or a closely related field; possession of one or more approved nationally recognized industry specific technology certifications may be substituted for some or all of the education; and EITHER Three (3) years of professional experience providing analytical support for enterprise or departmental network and security systems; OR Two (2) years of professional experience at a level equivalent to the County's class of Information Technology Analyst I - Network Design and Administration. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California Driver's License by time of appointment and a satisfactory driving record. Click here to view the minimum qualifications for Information Technology Analyst II - Network Design and Administration, as well as physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'.If you have any questions regarding this recruitment, contact Britton Daniels in Human Resources at britton.daniels@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Best Qualified Eva luation A best qualified evaluation will be utilized to determine an applicant's ability to continue in the recruitment process and ranking for referral to specific vacancies. Based upon the information in the responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula.The subject matter experts are not granted access to the candidate's application; therefore, responses to the supplemental questions should be thorough, detailed, and complete. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Information Technology Analyst II - Network Design and Administration. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. If you are interested in the position of Information Technology Analyst II - Network Design and Administration. within any County department, please submit your application. We currently have the following vacancies: One (1) full-time vacancy in the Information Technologies Department, located in Placerville, CA. Click here for Frequently Asked Questions The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing; a positive test may result in the revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurant Local Shopping Gems Employees who are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 9/8/2024 11:59 PM Pacific
Aug 24, 2024
Full Time
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected, and valued. The dedicated efforts taken by the Board of Supervisors continue to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting . INFORMATION TECHNOLOGIES The Information Technologies Department provides a wide range of creative, practical technology solutions and services to the County of El Dorado. The Department has an overall budget of over $13 million and is organized into five units that employ more than 47 professional and technical staff. The Department is in the throes of exciting yet complex transformative initiatives including the County's transition to more cloud-based systems, Master Data Management, and Data Governance. The Information Technologies department offers telework opportunities for certain job classes and assignments. Please note that telework approval is not guaranteed and is determined on a case-by-case basis, considering the nature of the assignment, operational needs, and employee performance. Eligibility for telework may also be limited to specific time periods, such as after the completion of the probationary period. Employees who telework must be able to report to their County work location within two hours of notice, which typically requires residing within Northern California or Western Nevada. For detailed information on teleworking and telecommuting, please refer to the C ounty of El Dorado Teleworking and Telecommuting Policy . THE OPPORTUNITY This position offers diverse professional duties related to designing, engineering, operating, and maintaining County IT networks and systems. The selected candidate will analyze network and information security requirements, develop infrastructure, and perform related assigned tasks. The selected candidate will have an opportunity to: Perform a diverse range of professional, analytical duties in the design, engineering, enhancement, operation, and maintenance of County information technology networks and related systems, including network hardware and related applications. Plan, determine requirements, design, build, test, implement, maintain, and enhance complex enterprise infrastructure network and/or security systems. Participate in the configuration, implementation, and troubleshooting of network components and security software, and coordinate/collaborate with other information technology staff in the integration of network projects with other systems. Determine network needs and develop plans and proposals to meet the needs of customers. Research to determine feasibility, and advise and recommend appropriate uses of network and/or security technologies. For a full description of duties and responsibilities please review the job description here. IDEAL CANDIDATE STATEMENT We are seeking a forward-thinking, security-first IT professional who is passionate about both network administration and advanced Microsoft technologies. The ideal candidate will not only bring extensive experience in managing large, interconnected network environments but will also be adept at leveraging emerging technologies to enhance our current and future IT landscape. Specifically, the ideal candidate will possess: Extensive Experience in Large Multi-Site Network Environments : Demonstrated ability to manage and maintain complex, multi-site network infrastructures, ensuring seamless connectivity and robust performance across all locations. Proficiency in Configuring and Administering Layer 2 & 3 Network Devices : Deep expertise in configuring and managing layer 2 and layer 3 network devices, optimizing network architecture to meet evolving needs. Expertise in Network Perimeter Security : Significant experience with network perimeter security devices, ensuring that the County’s IT systems are protected against external threats through advanced firewalls, intrusion detection/prevention systems, and related technologies. Advanced Troubleshooting Skills : Ability to efficiently analyze and resolve network issues through in-depth protocol packet capture analysis, maintaining the integrity and reliability of the network. Experience with Large Wireless Implementations : Proficiency in the design, deployment, and administration of large-scale wireless networks, ensuring secure and reliable wireless communication across all sites. Strong Understanding of Network and Data Security Frameworks : A comprehensive understanding of network and data security frameworks, applying best practices to safeguard the County’s IT infrastructure. In addition to these core network management skills, the ideal candidate will also bring: Passion for Microsoft SCCM and Microsoft Group Policy : Extensive knowledge and experience in managing Microsoft System Center Configuration Manager (SCCM) and Microsoft Active Directory Group Policy, with a strong ability to configure, support, and optimize these technologies. Expertise in Microsoft Technologies : A deep understanding of Office 365, Intune, and related Microsoft technologies, with the capability to practically apply these tools in support of proof-of-concept development, system reviews, and training initiatives. Proactive Technology Evaluation : The candidate will proactively identify and evaluate emerging technologies, determining their potential to enhance the County’s IT strategy and operations. Leadership and Strategic Vision : A driven individual with the ability to lead in a dynamic environment, shaping the County’s IT strategy through innovative solutions and forward-thinking approaches. If you have the experience and expertise to excel in a challenging and dynamic IT environment, and you are motivated to contribute to the strategic direction of our technology landscape, we encourage you to apply. Human Resources will assess your application to determine if you are minimally qualified using the following recommendations: Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Information Technology Analyst II - Network Design and Administration: Equivalent to a bachelor's degree from an accredited four-year college or university with major coursework in information technology, computer science, or a closely related field; possession of one or more approved nationally recognized industry specific technology certifications may be substituted for some or all of the education; and EITHER Three (3) years of professional experience providing analytical support for enterprise or departmental network and security systems; OR Two (2) years of professional experience at a level equivalent to the County's class of Information Technology Analyst I - Network Design and Administration. Licenses and Certifications: Possession of, or ability to obtain and maintain, a valid California Driver's License by time of appointment and a satisfactory driving record. Click here to view the minimum qualifications for Information Technology Analyst II - Network Design and Administration, as well as physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'.If you have any questions regarding this recruitment, contact Britton Daniels in Human Resources at britton.daniels@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Best Qualified Eva luation A best qualified evaluation will be utilized to determine an applicant's ability to continue in the recruitment process and ranking for referral to specific vacancies. Based upon the information in the responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula.The subject matter experts are not granted access to the candidate's application; therefore, responses to the supplemental questions should be thorough, detailed, and complete. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Information Technology Analyst II - Network Design and Administration. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. If you are interested in the position of Information Technology Analyst II - Network Design and Administration. within any County department, please submit your application. We currently have the following vacancies: One (1) full-time vacancy in the Information Technologies Department, located in Placerville, CA. Click here for Frequently Asked Questions The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing; a positive test may result in the revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurant Local Shopping Gems Employees who are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 9/8/2024 11:59 PM Pacific
Requirements MOS CODES: NONE Education and Experience : Bachelor's Degree or higher in Information Systems, Computer Science, Computer Engineering or related field and four (4) years of public safety technologies systems experience or an Associate's Degree in Computer Information Systems, Microcomputer Technology or a related field, and eight (8) years of public safety technologies systems experience. Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state by time of appointment. General Purpose Under general direction, plan, develop, maintain and control the public safety technologies systems. Typical Duties Manage, plan, develop, integrate and evaluate the customization, installation and maintenance of the public safety specialized systems. Involves: Assure and control the wireless communication equipment quality, stability and optimization based on data reported from the Network Operations Center (NOC). Collect and analyze data from the NOC and plan for the performance of routine maintenance. Develop and maintain a disaster recovery plan for managed systems. Develop and control the IT security on the public safety specialized systems. Control the public safety vehicles wireless network stability after launch of new systems and/or upgrades to the systems. Lead and direct the development of short and long-range plans related to the public safety specialized systems. Involves: Collect, interpret and prepare data for studies, reports and make recommendations to management. Coordinate activities between departments and agencies as required. Provide professional advice to department heads and top management as required. Assist the IT executive management with the procurement of hardware, software and maintenance of the public safety specialized systems. Assist with audits of such IT system. Supervise assigned personnel. Involves: Schedule, assign, check and evaluate work. Enforce personnel rules and regulations, standards of conduct, work attendance, and safe working practices. Counsel, motivate and maintain harmonious working relationships among subordinates. Recommend salary adjustments, discipline and termination of employees. Prepare and review performance evaluations. Interview applicants and recommend selection, and changes in staffing levels and job designs. Perform miscellaneous related professional and managerial functions as required. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: This is a new advertisement for Public Safety Technology Manager . You must apply if you are still interested in this position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Requirements MOS CODES: NONE Education and Experience : Bachelor's Degree or higher in Information Systems, Computer Science, Computer Engineering or related field and four (4) years of public safety technologies systems experience or an Associate's Degree in Computer Information Systems, Microcomputer Technology or a related field, and eight (8) years of public safety technologies systems experience. Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state by time of appointment. General Purpose Under general direction, plan, develop, maintain and control the public safety technologies systems. Typical Duties Manage, plan, develop, integrate and evaluate the customization, installation and maintenance of the public safety specialized systems. Involves: Assure and control the wireless communication equipment quality, stability and optimization based on data reported from the Network Operations Center (NOC). Collect and analyze data from the NOC and plan for the performance of routine maintenance. Develop and maintain a disaster recovery plan for managed systems. Develop and control the IT security on the public safety specialized systems. Control the public safety vehicles wireless network stability after launch of new systems and/or upgrades to the systems. Lead and direct the development of short and long-range plans related to the public safety specialized systems. Involves: Collect, interpret and prepare data for studies, reports and make recommendations to management. Coordinate activities between departments and agencies as required. Provide professional advice to department heads and top management as required. Assist the IT executive management with the procurement of hardware, software and maintenance of the public safety specialized systems. Assist with audits of such IT system. Supervise assigned personnel. Involves: Schedule, assign, check and evaluate work. Enforce personnel rules and regulations, standards of conduct, work attendance, and safe working practices. Counsel, motivate and maintain harmonious working relationships among subordinates. Recommend salary adjustments, discipline and termination of employees. Prepare and review performance evaluations. Interview applicants and recommend selection, and changes in staffing levels and job designs. Perform miscellaneous related professional and managerial functions as required. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: This is a new advertisement for Public Safety Technology Manager . You must apply if you are still interested in this position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Web Architect Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Web & Mobile Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $9,166.00 - $9,820.00 Per Month ($109,992.00 - $117,840.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as team lead and is a senior web and mobile applications architect and developer responsible for the University’s websites, web resources, and related integrations. Position Information Provide primary analysis, design, development, and security of university websites and related systems integrations Architect scalable and sustainable solutions for web content management systems using open-source tools like Drupal Design, develop and implement software applications and solutions with focus on web content management systems and related applications Document, test and support all aspects of information technology related to the web content management system and related applications Install, upgrade, and enhance the web content management system Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Design and deploy operational scripts to efficiently handle repetitive tasks Create functional designs for fully integrated applications which may include databases, networks, and related systems Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications Design, test, document, and implement SQL queries using ORACLE SQL, MySQL or similar Construct custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Use productivity tools to develop and modify applications software to meet user needs including PHP, Symfony, JavaScript, and AI models Develop test plans and work with users to test and debug programs Write documentation to provide user support for new or modified programs and production/operation procedures Work with user community to understand data access and integration need Evaluate the procurement of third-party software and troubleshoot new software installations. Act as a software vendor liaison Provide end-user support for all supported applications and integrations Assist operations in problem determination and resolution Support multi-vendor and multi-protocol middleware technologies for databases and applications Analyze support trends and devise tactical approaches to improving the user experience Provide leadership and basic project management to a team of developers and business analysts Contribute to a team-oriented and collaborative environment that values positive, collegial relationships among co-workers Mentor and cross-train application programmers and business analysts Coordinate project prioritization, testing, deployment, and implementation Collect, distill, and report on project statuses Interview, hire, and manage student assistants Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 5 years of experience in the following: a database structured query language, a high-level programming language, user support. Minimum of 3 years’ experience with Drupal CMS design and development. Knowledge Understanding of business and technical workflows; basic networking and firewalls functions. Skills/Abilities Work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively Good project management experience with full lifecycle development projects Experience leading a project team with mixed skills towards a common goal Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL or MySQL Experience designing and building application integrations with software development languages and tools like PHP, JavaScript, and React Experience with Drupal modules and custom theme development Experience with CSS frameworks such as Bootstrap or Tailwind Experience with the current version of Drupal working in multi-site installations Experience administering Linux-based servers on cloud hosts Experience with Agile methodology Experience with higher education institutions Environmental/Physical/Special Some work outside of standard business hours may be required to provide systems maintenance or respond to critical systems outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 28, 2024
Working Title Web Architect Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Web & Mobile Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $9,166.00 - $9,820.00 Per Month ($109,992.00 - $117,840.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as team lead and is a senior web and mobile applications architect and developer responsible for the University’s websites, web resources, and related integrations. Position Information Provide primary analysis, design, development, and security of university websites and related systems integrations Architect scalable and sustainable solutions for web content management systems using open-source tools like Drupal Design, develop and implement software applications and solutions with focus on web content management systems and related applications Document, test and support all aspects of information technology related to the web content management system and related applications Install, upgrade, and enhance the web content management system Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Design and deploy operational scripts to efficiently handle repetitive tasks Create functional designs for fully integrated applications which may include databases, networks, and related systems Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications Design, test, document, and implement SQL queries using ORACLE SQL, MySQL or similar Construct custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Use productivity tools to develop and modify applications software to meet user needs including PHP, Symfony, JavaScript, and AI models Develop test plans and work with users to test and debug programs Write documentation to provide user support for new or modified programs and production/operation procedures Work with user community to understand data access and integration need Evaluate the procurement of third-party software and troubleshoot new software installations. Act as a software vendor liaison Provide end-user support for all supported applications and integrations Assist operations in problem determination and resolution Support multi-vendor and multi-protocol middleware technologies for databases and applications Analyze support trends and devise tactical approaches to improving the user experience Provide leadership and basic project management to a team of developers and business analysts Contribute to a team-oriented and collaborative environment that values positive, collegial relationships among co-workers Mentor and cross-train application programmers and business analysts Coordinate project prioritization, testing, deployment, and implementation Collect, distill, and report on project statuses Interview, hire, and manage student assistants Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 5 years of experience in the following: a database structured query language, a high-level programming language, user support. Minimum of 3 years’ experience with Drupal CMS design and development. Knowledge Understanding of business and technical workflows; basic networking and firewalls functions. Skills/Abilities Work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively Good project management experience with full lifecycle development projects Experience leading a project team with mixed skills towards a common goal Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL or MySQL Experience designing and building application integrations with software development languages and tools like PHP, JavaScript, and React Experience with Drupal modules and custom theme development Experience with CSS frameworks such as Bootstrap or Tailwind Experience with the current version of Drupal working in multi-site installations Experience administering Linux-based servers on cloud hosts Experience with Agile methodology Experience with higher education institutions Environmental/Physical/Special Some work outside of standard business hours may be required to provide systems maintenance or respond to critical systems outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Solano County, CA
Fairfield, California, United States
THE POSITION Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component, and related systems including large and small data processing and application systems serving work unit, division, department, multi departmental, and county wide functions. Depending on the class level assigned, participate as a member of a team or lead a small team of application development, infrastructure, or systems support staff; works with users and troubleshoots and resolves system issues; implements system improvements and upgrades; and participates as a responsible, cooperative, and positive team member. Assignments may include software development, database administration, security administration, network, and server administration, service desk management, and GIS. Levels in this classification are flexibly staffed and are allocated based on the level, nature, and complexity of assignment. Information Technology Analyst IV This is the fourth classification level within the Information Technology Analyst job series. Incumbents in this job class possess and apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties including providing advanced technical support to system users. Incumbents in this job class provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. The Information Technology Analyst IV classification differs from the: Principal Information Technology Analyst job class in that the latter is responsible for a major section, program or initiative with a high level of independence and responsibility for significant resources. To learn more about this position please take a look at this brochure Essential Duties ESSENTIAL DUTIES This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department Coordinates and/or participates in the selection, development, installation, and modification of software systems for a variety of County service areas and enterprise systems; consults with users to identify current operating procedures, clarify program objectives, and determine data requirements; customize user interfaces and reporting systems; participates in the creation and maintenance of data exchange between systems. Oversees, coordinates, and/or participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for users in support of section, division, department, multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Installs and administers database and file management software; customizes vendor database software to meet county requirements; provides technical design of databases; monitors performance of databases and corrects problems and/or improves performance; oversees, coordinates and installs hardware and software required for county-wide systems. Maintains operating systems, and environmental and data communications software; monitors performance of hardware and operation system software and corrects problems and/or improves performance; designs back-up and recovery procedures; supports computer operations. For the full list of essential duties please click here Position Requirements POSITION REQUIREMENTS Education: Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience: Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class. Supplemental Information DOCUMENT SUBMITTAL REQUIREMENTS: All candidates qualifying for the position under the education requirement must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying institution, student, date, degree and area of specialization conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date may be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title ((Information Technology Analyst IV (Software Engineer)) and the recruitment number (24-364060-06) in your email or fax. SELECTION PROCESS Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. VETERAN’S PREFERENCE POINTS: To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 9/13/2024 5:00 PM Pacific
Aug 15, 2024
Full Time
THE POSITION Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component, and related systems including large and small data processing and application systems serving work unit, division, department, multi departmental, and county wide functions. Depending on the class level assigned, participate as a member of a team or lead a small team of application development, infrastructure, or systems support staff; works with users and troubleshoots and resolves system issues; implements system improvements and upgrades; and participates as a responsible, cooperative, and positive team member. Assignments may include software development, database administration, security administration, network, and server administration, service desk management, and GIS. Levels in this classification are flexibly staffed and are allocated based on the level, nature, and complexity of assignment. Information Technology Analyst IV This is the fourth classification level within the Information Technology Analyst job series. Incumbents in this job class possess and apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties including providing advanced technical support to system users. Incumbents in this job class provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. The Information Technology Analyst IV classification differs from the: Principal Information Technology Analyst job class in that the latter is responsible for a major section, program or initiative with a high level of independence and responsibility for significant resources. To learn more about this position please take a look at this brochure Essential Duties ESSENTIAL DUTIES This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department Coordinates and/or participates in the selection, development, installation, and modification of software systems for a variety of County service areas and enterprise systems; consults with users to identify current operating procedures, clarify program objectives, and determine data requirements; customize user interfaces and reporting systems; participates in the creation and maintenance of data exchange between systems. Oversees, coordinates, and/or participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for users in support of section, division, department, multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Installs and administers database and file management software; customizes vendor database software to meet county requirements; provides technical design of databases; monitors performance of databases and corrects problems and/or improves performance; oversees, coordinates and installs hardware and software required for county-wide systems. Maintains operating systems, and environmental and data communications software; monitors performance of hardware and operation system software and corrects problems and/or improves performance; designs back-up and recovery procedures; supports computer operations. For the full list of essential duties please click here Position Requirements POSITION REQUIREMENTS Education: Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience: Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class. Supplemental Information DOCUMENT SUBMITTAL REQUIREMENTS: All candidates qualifying for the position under the education requirement must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying institution, student, date, degree and area of specialization conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date may be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title ((Information Technology Analyst IV (Software Engineer)) and the recruitment number (24-364060-06) in your email or fax. SELECTION PROCESS Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. VETERAN’S PREFERENCE POINTS: To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 9/13/2024 5:00 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Library IT Support Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Library Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full-Time Work Schedule Monday through Friday, from 8:00 am to 5:00 pm; varies depending on Library hours. May include evening and weekend shifts. Anticipated Hiring Range $4,280.00 - $4,494.00 Per Month ($51,360.00 - 53,928.00 Annually) Salary is commensurate with experience. Position Summary Provide hardware and software technical support to Library patrons and/or faculty and staff. Depending on operational need, this position will focus to varying degrees on supporting Library staff and faculty or patrons using the large public computing and study spaces in the Library. Typical duties include setting up, maintaining and troubleshooting hardware and software systems, assisting patrons and/or library staff and faculty to use computer hardware and software systems that support their professional or academic needs, and working at an Information Technology (IT) Services Help Desk. Position Information End User Support Provide direct end-user support for either Library staff and faculty in their offices, work areas and/or remotely or patrons in the Study Commons, Research Commons, Digital Media Studio MakerSpace, or elsewhere in the Library. Assist in the use of computers, software, digital media equipment, printers, and other specialized equipment available in the Library. Assist in the use of campus networks and online systems. Assist in the use of specialized technology-enhanced spaces, such as group study and instruction rooms. Work scheduled shifts at one of the IT service desks. Setup, Maintenance, Updates and Other Library IT Projects Under the direction of unit lead, setup and test new hardware / software and perform routine maintenance and updates on existing hardware and software systems. Assist with other Library IT tasks or projects as assigned. Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of the knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Preferred Qualifications Experience providing end-user technical support for both software and hardware problems, preferably in an academic setting. Experience setting up, maintaining, and troubleshooting large numbers of computers and software applications. Experience working with IT services’ productivity software, such as ticketing, disk imaging, computer sign on, shift management, and room utilization applications. Strong working knowledge of, and demonstrated ability to troubleshoot problems with, current Windows and Macintosh hardware, operating systems, common software applications, scanners, printers, projectors and copiers. Ability to communicate clearly with non-technical users as well as with IT staff in a dynamic team environment where projects and priorities can change quickly. Ability to accurately document problems patrons encounter with Library technology and related services and to effectively communicate those problems to the appropriate library staff and faculty. Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Experience working with an Integrated Library System. Experience with basic web tools, scripting, and data integration. Experience working with, or setting up server-based applications on windows and Linux servers. Knowledge of digital video and audio hardware and software, such as Final Cut Pro and the Adobe Creative Suite. Knowledge of specialized academic software, such as SPSS, Mathematica, and ARC GIS. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. ***SFSU INTERNAL APPLICANTS ONLY*** Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Library IT Support Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Library Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full-Time Work Schedule Monday through Friday, from 8:00 am to 5:00 pm; varies depending on Library hours. May include evening and weekend shifts. Anticipated Hiring Range $4,280.00 - $4,494.00 Per Month ($51,360.00 - 53,928.00 Annually) Salary is commensurate with experience. Position Summary Provide hardware and software technical support to Library patrons and/or faculty and staff. Depending on operational need, this position will focus to varying degrees on supporting Library staff and faculty or patrons using the large public computing and study spaces in the Library. Typical duties include setting up, maintaining and troubleshooting hardware and software systems, assisting patrons and/or library staff and faculty to use computer hardware and software systems that support their professional or academic needs, and working at an Information Technology (IT) Services Help Desk. Position Information End User Support Provide direct end-user support for either Library staff and faculty in their offices, work areas and/or remotely or patrons in the Study Commons, Research Commons, Digital Media Studio MakerSpace, or elsewhere in the Library. Assist in the use of computers, software, digital media equipment, printers, and other specialized equipment available in the Library. Assist in the use of campus networks and online systems. Assist in the use of specialized technology-enhanced spaces, such as group study and instruction rooms. Work scheduled shifts at one of the IT service desks. Setup, Maintenance, Updates and Other Library IT Projects Under the direction of unit lead, setup and test new hardware / software and perform routine maintenance and updates on existing hardware and software systems. Assist with other Library IT tasks or projects as assigned. Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of the knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Preferred Qualifications Experience providing end-user technical support for both software and hardware problems, preferably in an academic setting. Experience setting up, maintaining, and troubleshooting large numbers of computers and software applications. Experience working with IT services’ productivity software, such as ticketing, disk imaging, computer sign on, shift management, and room utilization applications. Strong working knowledge of, and demonstrated ability to troubleshoot problems with, current Windows and Macintosh hardware, operating systems, common software applications, scanners, printers, projectors and copiers. Ability to communicate clearly with non-technical users as well as with IT staff in a dynamic team environment where projects and priorities can change quickly. Ability to accurately document problems patrons encounter with Library technology and related services and to effectively communicate those problems to the appropriate library staff and faculty. Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Experience working with an Integrated Library System. Experience with basic web tools, scripting, and data integration. Experience working with, or setting up server-based applications on windows and Linux servers. Knowledge of digital video and audio hardware and software, such as Final Cut Pro and the Adobe Creative Suite. Knowledge of specialized academic software, such as SPSS, Mathematica, and ARC GIS. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. ***SFSU INTERNAL APPLICANTS ONLY*** Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Associate Director of Service Management Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Service Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Service Management Appointment Type At-Will Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $9,500.00 - $10,808.00 Per Month ($114,000.00 - $129,696.00 Annually) Salary is commensurate with experience. Position Summary The incumbent is responsible for managing the daily operations of staff in the help desk, endpoint management, and service management teams. The responsibilities include assigning service tickets, network connectivity, staff management, and process improvement. This role is responsible for coordinating with University Housing to ensure that all residents have reliable and secure access to network services. In addition to coordinate with University Housing leadership to assist with the planning and implementation of their technology initiatives. The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. Position Information The Associate Director of Service Management responsibilities include: IT Service Management Planning and Innovation Work with the ITS Service Desk and Endpoint Management teams to develop strategic plans for wide scale hardware, application and OS deployments. Based on such planning, manage implementation and development products and projects, coordinating all functional and technical aspects of the implementation efforts, including coordinating change requests and service requests. Establish an environment of innovation by researching and examining current and new technology trends. Collaborate across all ITS teams including Enterprise Applications (EA), Systems, Security, and Network to develop tactical and strategic application development plans. Oversee endpoint security including the protection of sensitive data and the appropriate use of security technologies in these protections. Represent SF State in CSU-wide meetings and conferences as appropriate. Management Build appropriate training and time management activities and processes for the effective allocation of staff to tasks while also keeping current in technologies and best practices. Supporting the Systems Identity management team as related to the application support infrastructure of identity management. Coordinate the applicable service team response to Information Security Officer (ISO) initiated objectives and required or requested mitigations. Establishes goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery. Manages key vendor relationships with ITS vendors and service providers. Other Duties as Assigned Minimum Qualifications Bachelor's Degree in Business, Management Information Systems, Computing Science, or a related field. Seven to ten years in progressively responsible IT roles, including enterprise application development. Demonstrated success in managing or supervising a development team. Demonstrated success in working with collaborative IT governance bodies. Extensive experience with and working knowledge of software development methodologies, application security, and application architecture. Demonstrated ability to utilize proven implementation methodologies and project management tools. Excellent oral and written communication skills as well as excellent presentation skills. Strong problem-solving, leadership, team building, and organizational skills. Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management. Preferred Qualifications Master’s Degree in Business, Management Information Systems, Computing Science, or a related field. Demonstrated success in leading complex IT projects in non-profit/Higher Education environment. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, and hardware). Experience in mobile development and support scenarios with native applications. Experience in the use of Confluence / Jira in a development organization. ITIL Certification Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Associate Director of Service Management Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Service Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Service Management Appointment Type At-Will Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $9,500.00 - $10,808.00 Per Month ($114,000.00 - $129,696.00 Annually) Salary is commensurate with experience. Position Summary The incumbent is responsible for managing the daily operations of staff in the help desk, endpoint management, and service management teams. The responsibilities include assigning service tickets, network connectivity, staff management, and process improvement. This role is responsible for coordinating with University Housing to ensure that all residents have reliable and secure access to network services. In addition to coordinate with University Housing leadership to assist with the planning and implementation of their technology initiatives. The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. Position Information The Associate Director of Service Management responsibilities include: IT Service Management Planning and Innovation Work with the ITS Service Desk and Endpoint Management teams to develop strategic plans for wide scale hardware, application and OS deployments. Based on such planning, manage implementation and development products and projects, coordinating all functional and technical aspects of the implementation efforts, including coordinating change requests and service requests. Establish an environment of innovation by researching and examining current and new technology trends. Collaborate across all ITS teams including Enterprise Applications (EA), Systems, Security, and Network to develop tactical and strategic application development plans. Oversee endpoint security including the protection of sensitive data and the appropriate use of security technologies in these protections. Represent SF State in CSU-wide meetings and conferences as appropriate. Management Build appropriate training and time management activities and processes for the effective allocation of staff to tasks while also keeping current in technologies and best practices. Supporting the Systems Identity management team as related to the application support infrastructure of identity management. Coordinate the applicable service team response to Information Security Officer (ISO) initiated objectives and required or requested mitigations. Establishes goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery. Manages key vendor relationships with ITS vendors and service providers. Other Duties as Assigned Minimum Qualifications Bachelor's Degree in Business, Management Information Systems, Computing Science, or a related field. Seven to ten years in progressively responsible IT roles, including enterprise application development. Demonstrated success in managing or supervising a development team. Demonstrated success in working with collaborative IT governance bodies. Extensive experience with and working knowledge of software development methodologies, application security, and application architecture. Demonstrated ability to utilize proven implementation methodologies and project management tools. Excellent oral and written communication skills as well as excellent presentation skills. Strong problem-solving, leadership, team building, and organizational skills. Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management. Preferred Qualifications Master’s Degree in Business, Management Information Systems, Computing Science, or a related field. Demonstrated success in leading complex IT projects in non-profit/Higher Education environment. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, and hardware). Experience in mobile development and support scenarios with native applications. Experience in the use of Confluence / Jira in a development organization. ITIL Certification Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Position Description Annual Salaries : Information Technology Analyst I: $50,362 - $64,298 Information Technology Analyst II: $55,380 - $70,668 Information Technology Analyst III: $65,338 - $83,434 Scheduled Salary Increase : 3% effective 12/09/24 (Information Technology Analyst I: $51,870 - $66,222 Annually) 3% effective 12/09/24 (Information Technology Analyst II: $57,044 - $72,800 Annually) 3% effective 12/09/24 (Information Technology Analyst III: $67,288 - $85,878 Annually) APPLY IMMEDIATELY AS THE RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Internal Services has an exciting career opportunity for dynamic and experienced information technology (IT) professionals interested in a position as an Information Technology Analyst I/II/III - Cybersecurity Operations . The Information Technology Analyst I/II/III - Cybersecurity Operations will be responsible for collecting, processing, analyzing, and disseminating cyber threat assessments; developing, testing, operating and maintaining systems of security; and acting as a subject matter expert for information technology security systems. HYBRID TELEWORK AVAILABILITY (Remote work options) - Some departments may offer hybrid telework opportunities which are dependent upon departmental directives. Currently, the Department of Internal Services offers some hybrid telework opportunities with at least 2 days required in-office. All schedules are subject to manager and/or supervisor approval. Candidates invited to interview for open positions may confirm availability of hybrid telework opportunities and discuss details with the hiring department. As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Collecting, processing, analyzing, and disseminating cyber threat assessments; Developing, testing, operating and maintaining systems of security ; Acting as a subject matter expert for information technology security systems. Knowledge, Skills and Abilities Knowledge of : Computer networking concepts and protocols; Network security methodologies; Cyber threats and vulnerabilities; Laws, regulations, policies, and ethics as they relate to cybersecurity and privacy; Cybersecurity and privacy principles and practices, and organizational requirements; Intrusion detection methodologies and techniques for detecting host and network-based intrusion; Network security architecture concepts including topology, protocols, components, and principles; Systems security testing and evaluation methods. Skills/Abilities to : Conduct vulnerability scans and recognize vulnerabilities in security systems; Identify, capture, contain, and report malware; Assess security controls based on cybersecurity principles and tenets; Apply cybersecurity and privacy principles to organizational requirements; Develop or recommend analytic approaches or solutions to problems for which information is incomplete or for which no precedent exists; Effectively collaborate with other organizational teams; Evaluate information for reliability, validity, and relevance. Minimum Qualifications Information Technology Analyst I Experience : One (1) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events . Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). Information Technology Analyst II Experience : Two (2) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events . Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). Information Technology Analyst III Experience : Three (3) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events. Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). In addition to the options listed above, the following may also be required: Other : As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : The minimum qualifications for this recruitment have been limited to candidates with an experience background related to the specific vacancy. Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Resumes and attachments are not accepted in lieu of a completed employment application. Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. A Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC) certificate is required. A copy of your certificate must be submitted with your application. You may attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Certify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Oral Examination - An oral examination includes a panel consisting of at least two members within a similar field of expertise as the vacancy. Candidates are asked structured questions and must respond orally to allow the panel to evaluate the specific qualifications of each applicant. If required, the oral examination will be administered in an online format via the Spark Hire platform. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Certificate - A Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC) certificate is required. A copy of your certificate must be submitted with your application. You may either attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. Please note : All required application materials must be received online only via our website by the closing date and time of this recruitment. Notices from Human Resources regarding your application will be sent via email only. Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be allowed after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Human Resources of any email address, mailing address and telephone number changes. Notices from Human Resources will be sent via email only. For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline . EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Jose Rubio Closing Date/Time: Continuous
Jul 23, 2024
Full Time
Position Description Annual Salaries : Information Technology Analyst I: $50,362 - $64,298 Information Technology Analyst II: $55,380 - $70,668 Information Technology Analyst III: $65,338 - $83,434 Scheduled Salary Increase : 3% effective 12/09/24 (Information Technology Analyst I: $51,870 - $66,222 Annually) 3% effective 12/09/24 (Information Technology Analyst II: $57,044 - $72,800 Annually) 3% effective 12/09/24 (Information Technology Analyst III: $67,288 - $85,878 Annually) APPLY IMMEDIATELY AS THE RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Internal Services has an exciting career opportunity for dynamic and experienced information technology (IT) professionals interested in a position as an Information Technology Analyst I/II/III - Cybersecurity Operations . The Information Technology Analyst I/II/III - Cybersecurity Operations will be responsible for collecting, processing, analyzing, and disseminating cyber threat assessments; developing, testing, operating and maintaining systems of security; and acting as a subject matter expert for information technology security systems. HYBRID TELEWORK AVAILABILITY (Remote work options) - Some departments may offer hybrid telework opportunities which are dependent upon departmental directives. Currently, the Department of Internal Services offers some hybrid telework opportunities with at least 2 days required in-office. All schedules are subject to manager and/or supervisor approval. Candidates invited to interview for open positions may confirm availability of hybrid telework opportunities and discuss details with the hiring department. As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Collecting, processing, analyzing, and disseminating cyber threat assessments; Developing, testing, operating and maintaining systems of security ; Acting as a subject matter expert for information technology security systems. Knowledge, Skills and Abilities Knowledge of : Computer networking concepts and protocols; Network security methodologies; Cyber threats and vulnerabilities; Laws, regulations, policies, and ethics as they relate to cybersecurity and privacy; Cybersecurity and privacy principles and practices, and organizational requirements; Intrusion detection methodologies and techniques for detecting host and network-based intrusion; Network security architecture concepts including topology, protocols, components, and principles; Systems security testing and evaluation methods. Skills/Abilities to : Conduct vulnerability scans and recognize vulnerabilities in security systems; Identify, capture, contain, and report malware; Assess security controls based on cybersecurity principles and tenets; Apply cybersecurity and privacy principles to organizational requirements; Develop or recommend analytic approaches or solutions to problems for which information is incomplete or for which no precedent exists; Effectively collaborate with other organizational teams; Evaluate information for reliability, validity, and relevance. Minimum Qualifications Information Technology Analyst I Experience : One (1) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events . Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). Information Technology Analyst II Experience : Two (2) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events . Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). Information Technology Analyst III Experience : Three (3) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events. Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). In addition to the options listed above, the following may also be required: Other : As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : The minimum qualifications for this recruitment have been limited to candidates with an experience background related to the specific vacancy. Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Resumes and attachments are not accepted in lieu of a completed employment application. Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. A Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC) certificate is required. A copy of your certificate must be submitted with your application. You may attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Certify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Oral Examination - An oral examination includes a panel consisting of at least two members within a similar field of expertise as the vacancy. Candidates are asked structured questions and must respond orally to allow the panel to evaluate the specific qualifications of each applicant. If required, the oral examination will be administered in an online format via the Spark Hire platform. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Certificate - A Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC) certificate is required. A copy of your certificate must be submitted with your application. You may either attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. Please note : All required application materials must be received online only via our website by the closing date and time of this recruitment. Notices from Human Resources regarding your application will be sent via email only. Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be allowed after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Human Resources of any email address, mailing address and telephone number changes. Notices from Human Resources will be sent via email only. For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline . EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Jose Rubio Closing Date/Time: Continuous