CITY OF VERNON, CA
Vernon, California, United States
Job Summary EMPLOYMENT OPPORTUNITY WITH THE CITY OF VERNON UTILITIES CUSTOMER SERVICE REPRESENTATIVE MONTHLY SALARY: $5,194 - $6,313 * *PLUS, A 3% COST OF LIVING INCREASE EFFECTIVE JULY 14, 2024 FINAL FILING DEADLINE SUNDAY, APRIL 21, 2024, 11:59 P.M. OR WHEN WE RECEIVE THE FIRST 100 QUALIFIED APPLICATIONS, WHICHEVER OCCURS FIRST THIS RECRUITMENT IS TO FILL ONE FULL-TIME VACANCY IN THE VERNON PUBLIC UTILITIES DEPARTMENT IN THE CUSTOMER SERVICE DIVISION AND TO ESTABLISH AN ELIGIBILITY LIST TO BE USED FOR FUTURE VACANCIES. SUMMARY: Under basic supervision, performs specialized clerical duties for City utilities; processes utility bills and payments, and provides information and assistance to customers. Essential Functions Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job flyer does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Interacts with the public in person, over the telephone or by e-mail while performing input and retrieval of billing information into automated utility billing system and automated cashiering system. Interprets or explains divisional policies, procedures, regulations, codes, utility bills and fees, and current utility services to the public. Receives and prepares bill payments for utility services including gas, water and electric, and processes accounting transactions, customer documentation, final notices, disconnections, 48-hour call-ons, and new customer applications in compliance with all applicable policies, rules, and regulations. Prepares and balances bank deposit slips and receipts for cash and checks as required; verifies inputs and tabulates data to prepare charts, graphs, tables, reports and utility bills manually or by utilizing a personal computer, calculator or remittance process. Compiles information and distributes finished material by mail, e-mail, facsimile machine, or by inter-office delivery. Monitors cash funds, receives monies, makes out receipts, reconciles and balances accounts or statements, and performs mathematical computations with a computer terminal, calculator, personal computer, or manually. Performs basic clerical duties, including data entry, record keeping, cash control, and file maintenance. Provides information and assistance to customers; responds to requests for information and resolves problems within the scope of authority; explains City policies and rates. Supports the relationship between the City of Vernon and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Minimum Qualifications Education, Training and Experience Guidelines: High School Diploma or GED equivalent; AND two years of customer service related experience to include cashiering, account collection and computer experience. Supplemental Information Knowledge of: City policies and procedures. Basic principles of record keeping and records management. Business and personal computers, and standard and specialized software applications. Customer service standards and protocols. Skill in: Performing work with accuracy and attention to detail. Following verbal and written instructions and procedures. Establishing and maintaining cooperative working relationships with co-workers. Communicating effectively verbally and in writing. LICENSE AND CERTIFICATION REQUIREMENTS: A valid California State Driver’s License is required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment. SELECTION PROCESS: Completed application packets will be reviewed and only the first 100 qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process, the written exam is tentatively scheduled for the week of April 29th 2024, and a virtual panel interview scheduled for the week of May 13th 2024. Candidates must be specific and complete in describing their qualifications for the position. Failure to state all pertinent information or include required attachments may lead to elimination from consideration. Selected candidate(s) subject to drug testing. Applications must be submitted online. If you submit multiple applications, only the most recent application will be considered. Stating "see resume" is not an acceptable substitution for a completed application. To view the complete job description, please visit our website at www.cityofvernon.org . It is the applicant’s responsibility to notify the Human Resources Department of any changes to their contact information. CITY OF VERNON - HUMAN RESOURCES DEPARTMENT Lisette Grizzelle, Senior Human Resources Analyst lgrizzelle@cityofvernon.org (323) 583-8811, ext. 166 “The City of Vernon is an Equal Opportunity Employer” The City of Vernon offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental vision, life, and long term disability insurance. Retirement Benefit : Retirement benefits are provided by the California Public Employees' Retirement System (CalPERS): Effective January 1, 2013, newly hired non-safety employees who are new CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the CalPERS 2% at 62 benefit formula. New members will be required to pay 7% as their member contribution. An employee who is a "classic" member of CalPERS, will be enrolled in the CalPERS 2.7% at 55 benefit formula. Classic employees urrently pay an 8% employee contribution and a 3% share of the employer contribution. Cafeteria Benefits Plan : The City offers a monthly allowance towards the purchase of a HMO, PPO or HSA medical plan for the employee and their family members. Any remaining amount can be used towards the purchase of a HMO or PPO Dental planand Vision coverage for dependents. Vision coverage is included at no cost to the employee. Supplemental Insurance plans are available. Holiday pay : The City observes 13 holidays per calendar year. Bilingual pay : Employees in eligible positions who successfully demonstrate Spanish speaking skills would be eligible to receive an additional $275.00 a month. Vacation : Continuous Years of Service Vacation Hours Earned Bi-Weekly Accrual 1st year thru 4th year 80hrs; 3.08 accrual rate 5th year thru 9th year 100hrs; 3.85 accrual rate 10th year thru 14th year 120hrs; 4.62 accrual rate 15th year thru 24th year 160hrs; 6.16 accrual rate 25th year and more 190hrs; 7.31 accrual rate Vacation 24/7 Operation: Continuous Years of Service Vacation Hours Earned Bi-Weekly Accrual 1st year thru 4th year 96hrs; 3.69 accrual rate 5th year thru 9th year 120hrs; 4.61 accrual rate 10th year thru 14th year 144hrs; 5.53 accrual rate 15th year thru 24th year 192hrs; 7.38 accrual rate 25th year and more 228hrs; 8.76 accrual rate Sick Leave : All full-time employees shall accrue up to 80 hours of sick leave per calendar year, at a rate of 3.08 hours per pay period. Tuition Reimbursement : $2,200.00 is available to those who satisfactorily complete job related college courses. Other Benefits : Most employees work a 4/10 schedule. In addition, the City offers bereavement leave and jury duty. Miscellaneous Benefits : The City provides an interest-free loan program for the purchase of a computer, corrective eye surgery and a hearing aide device. The City of Vernon encourages you to log onto our website for the benefit details www.cityofvernon.org Closing Date/Time: 4/21/2024 11:59 PM Pacific
Mar 28, 2024
Full Time
Job Summary EMPLOYMENT OPPORTUNITY WITH THE CITY OF VERNON UTILITIES CUSTOMER SERVICE REPRESENTATIVE MONTHLY SALARY: $5,194 - $6,313 * *PLUS, A 3% COST OF LIVING INCREASE EFFECTIVE JULY 14, 2024 FINAL FILING DEADLINE SUNDAY, APRIL 21, 2024, 11:59 P.M. OR WHEN WE RECEIVE THE FIRST 100 QUALIFIED APPLICATIONS, WHICHEVER OCCURS FIRST THIS RECRUITMENT IS TO FILL ONE FULL-TIME VACANCY IN THE VERNON PUBLIC UTILITIES DEPARTMENT IN THE CUSTOMER SERVICE DIVISION AND TO ESTABLISH AN ELIGIBILITY LIST TO BE USED FOR FUTURE VACANCIES. SUMMARY: Under basic supervision, performs specialized clerical duties for City utilities; processes utility bills and payments, and provides information and assistance to customers. Essential Functions Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job flyer does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Interacts with the public in person, over the telephone or by e-mail while performing input and retrieval of billing information into automated utility billing system and automated cashiering system. Interprets or explains divisional policies, procedures, regulations, codes, utility bills and fees, and current utility services to the public. Receives and prepares bill payments for utility services including gas, water and electric, and processes accounting transactions, customer documentation, final notices, disconnections, 48-hour call-ons, and new customer applications in compliance with all applicable policies, rules, and regulations. Prepares and balances bank deposit slips and receipts for cash and checks as required; verifies inputs and tabulates data to prepare charts, graphs, tables, reports and utility bills manually or by utilizing a personal computer, calculator or remittance process. Compiles information and distributes finished material by mail, e-mail, facsimile machine, or by inter-office delivery. Monitors cash funds, receives monies, makes out receipts, reconciles and balances accounts or statements, and performs mathematical computations with a computer terminal, calculator, personal computer, or manually. Performs basic clerical duties, including data entry, record keeping, cash control, and file maintenance. Provides information and assistance to customers; responds to requests for information and resolves problems within the scope of authority; explains City policies and rates. Supports the relationship between the City of Vernon and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Minimum Qualifications Education, Training and Experience Guidelines: High School Diploma or GED equivalent; AND two years of customer service related experience to include cashiering, account collection and computer experience. Supplemental Information Knowledge of: City policies and procedures. Basic principles of record keeping and records management. Business and personal computers, and standard and specialized software applications. Customer service standards and protocols. Skill in: Performing work with accuracy and attention to detail. Following verbal and written instructions and procedures. Establishing and maintaining cooperative working relationships with co-workers. Communicating effectively verbally and in writing. LICENSE AND CERTIFICATION REQUIREMENTS: A valid California State Driver’s License is required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment. SELECTION PROCESS: Completed application packets will be reviewed and only the first 100 qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process, the written exam is tentatively scheduled for the week of April 29th 2024, and a virtual panel interview scheduled for the week of May 13th 2024. Candidates must be specific and complete in describing their qualifications for the position. Failure to state all pertinent information or include required attachments may lead to elimination from consideration. Selected candidate(s) subject to drug testing. Applications must be submitted online. If you submit multiple applications, only the most recent application will be considered. Stating "see resume" is not an acceptable substitution for a completed application. To view the complete job description, please visit our website at www.cityofvernon.org . It is the applicant’s responsibility to notify the Human Resources Department of any changes to their contact information. CITY OF VERNON - HUMAN RESOURCES DEPARTMENT Lisette Grizzelle, Senior Human Resources Analyst lgrizzelle@cityofvernon.org (323) 583-8811, ext. 166 “The City of Vernon is an Equal Opportunity Employer” The City of Vernon offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental vision, life, and long term disability insurance. Retirement Benefit : Retirement benefits are provided by the California Public Employees' Retirement System (CalPERS): Effective January 1, 2013, newly hired non-safety employees who are new CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the CalPERS 2% at 62 benefit formula. New members will be required to pay 7% as their member contribution. An employee who is a "classic" member of CalPERS, will be enrolled in the CalPERS 2.7% at 55 benefit formula. Classic employees urrently pay an 8% employee contribution and a 3% share of the employer contribution. Cafeteria Benefits Plan : The City offers a monthly allowance towards the purchase of a HMO, PPO or HSA medical plan for the employee and their family members. Any remaining amount can be used towards the purchase of a HMO or PPO Dental planand Vision coverage for dependents. Vision coverage is included at no cost to the employee. Supplemental Insurance plans are available. Holiday pay : The City observes 13 holidays per calendar year. Bilingual pay : Employees in eligible positions who successfully demonstrate Spanish speaking skills would be eligible to receive an additional $275.00 a month. Vacation : Continuous Years of Service Vacation Hours Earned Bi-Weekly Accrual 1st year thru 4th year 80hrs; 3.08 accrual rate 5th year thru 9th year 100hrs; 3.85 accrual rate 10th year thru 14th year 120hrs; 4.62 accrual rate 15th year thru 24th year 160hrs; 6.16 accrual rate 25th year and more 190hrs; 7.31 accrual rate Vacation 24/7 Operation: Continuous Years of Service Vacation Hours Earned Bi-Weekly Accrual 1st year thru 4th year 96hrs; 3.69 accrual rate 5th year thru 9th year 120hrs; 4.61 accrual rate 10th year thru 14th year 144hrs; 5.53 accrual rate 15th year thru 24th year 192hrs; 7.38 accrual rate 25th year and more 228hrs; 8.76 accrual rate Sick Leave : All full-time employees shall accrue up to 80 hours of sick leave per calendar year, at a rate of 3.08 hours per pay period. Tuition Reimbursement : $2,200.00 is available to those who satisfactorily complete job related college courses. Other Benefits : Most employees work a 4/10 schedule. In addition, the City offers bereavement leave and jury duty. Miscellaneous Benefits : The City provides an interest-free loan program for the purchase of a computer, corrective eye surgery and a hearing aide device. The City of Vernon encourages you to log onto our website for the benefit details www.cityofvernon.org Closing Date/Time: 4/21/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Performs the physical connecting and disconnecting of water supply to customers; reads water meters for service account initiation and termination; installs and removes water meters; and performs related work as required. This is an experienced, skilled or technical level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Could be the only position in this specialty in a work group or could be part of a general or specialized work team. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Locates and/or traces service lines and stop boxes as requested by customer, plumber, public utility or other outside agency. Locates, traces, and records location of all other utilities within the affected area of work prior to making repairs to the distribution system. Operates computerized/electronic leak detection and locating equipment to survey and pinpoint leaks in the water distribution system and on a contractual basis for other water utilities, plumbers, etc. Investigates water leaks and low pressure problems to determine source and determines corrective action needed to remedy problem. Inspects various customer owned water facilities for rules and regulations compliance. Advises customer of necessary corrections, ensures repairs are made in a timely fashion, grants variances to regulations and terminates service for failure to comply. Performs various inspection and testing activities to assure new facilities can be accurately located and are leak free. Interprets blueprints, sketches, and written or oral instructions. Requests locations of lines and cables of other utilities. Documents work activities and prepare reports both manually and with a computer. Maintains and performs minor repairs of electronic equipment to ensure their proper function.. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of the operation of the water distribution system and how various issues may affect customers; knowledge of data available for field use in various distribution record systems; knowledge of requirements of cross connection control, devices used, and their installations; knowledge of water utility rules and regulations for customers, and skill in their application. Proficient analytical/decision making skills; skilled in operating electronic leak detection and locating equipment to accurately locate leaks and underground infrastructure; Skilled in utilizing fault locating equipment to pinpoint failures. Ability to build and maintain good working relationships with staff members and the public; ability to communicate effectively verbally and in writing; ability to operate a motor vehicle. Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with
Mar 08, 2024
Full Time
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Performs the physical connecting and disconnecting of water supply to customers; reads water meters for service account initiation and termination; installs and removes water meters; and performs related work as required. This is an experienced, skilled or technical level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Could be the only position in this specialty in a work group or could be part of a general or specialized work team. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Locates and/or traces service lines and stop boxes as requested by customer, plumber, public utility or other outside agency. Locates, traces, and records location of all other utilities within the affected area of work prior to making repairs to the distribution system. Operates computerized/electronic leak detection and locating equipment to survey and pinpoint leaks in the water distribution system and on a contractual basis for other water utilities, plumbers, etc. Investigates water leaks and low pressure problems to determine source and determines corrective action needed to remedy problem. Inspects various customer owned water facilities for rules and regulations compliance. Advises customer of necessary corrections, ensures repairs are made in a timely fashion, grants variances to regulations and terminates service for failure to comply. Performs various inspection and testing activities to assure new facilities can be accurately located and are leak free. Interprets blueprints, sketches, and written or oral instructions. Requests locations of lines and cables of other utilities. Documents work activities and prepare reports both manually and with a computer. Maintains and performs minor repairs of electronic equipment to ensure their proper function.. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of the operation of the water distribution system and how various issues may affect customers; knowledge of data available for field use in various distribution record systems; knowledge of requirements of cross connection control, devices used, and their installations; knowledge of water utility rules and regulations for customers, and skill in their application. Proficient analytical/decision making skills; skilled in operating electronic leak detection and locating equipment to accurately locate leaks and underground infrastructure; Skilled in utilizing fault locating equipment to pinpoint failures. Ability to build and maintain good working relationships with staff members and the public; ability to communicate effectively verbally and in writing; ability to operate a motor vehicle. Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting: Open Until Filled Salary: $35,381 (Additional 10% increase upon completion of training & remote work opportunity) General Description and Classification Standards A career in Public Service is one of the most fulfilling and rewarding paths a career-beginner can take. Consider contributing to the “People” instead of the “Profits”. In October of 2014, the City of Atlanta launched ATL311 a consolidated call center designed to make city government more user-friendly and responsive by providing citizens with one telephone number to call for information on city services and to report non-emergency concerns. The heart and soul of ATL311 are the people doing the talking, texting, and tweeting-our Call Center Representatives (CCRs). There is no better gateway to a career in public service. As a CCR, you will join a fun, fast-paced, award-winning team of problem solvers dedicated to delivering amazing customer experiences. Each day, you will engage with Atlantans and help them: Navigate City services and programs File Service Requests Connect with City Agencies As a city employee, you will enjoy on 1 st day: Competitive salary Flexible scheduling including part-time opportunities Paid holidays, annual leave, and sick leave Health benefits with dental, vision, and drug coverage Retirement savings plans Determines nature of problem or request and responds or directs individual to correct resource. Duties include but are not limited to investigating and resolving complaints; resolving escalations, assisting customers; preparing reports and documents; and providing information. As an essential City of Atlanta employee, attendance is mandatory and critical to our success. During your onboarding, you are expected to actively participate in training without any interruptions. Supervision Received Works under direct supervision and follows standardized operating procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities Receives, enters, researches, responds to, and tracks in-person, telephone, email, and written citizen inquiries and complaints relating to city services. (Multi-channel) Refers complex or difficult issues to more senior representative or supervisor. Engage with citizens either by phone or in person to determine details of the inquiry or problem. Researches, gathers, and enters all pertinent facts pertaining to issues and complaints into a database during requests. Contacts departments as appropriate to secure information and/or refer issues and complaints for a response. Reads and applies various documents such as maps, procedures, and regulations to work situations. Advises departmental personnel, citizens, and others on the status of cases pending, and makes referrals to other agencies as appropriate. This position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for the office/remote position Decision Making The customer service representative will serve as the liaison between various City of Atlanta departments and the constituents. Additionally, the CCR should be able to think outside the box and fully engage in collaborative efforts to provide resolutions to the customers. Leadership Provided Position is an entry level individual contributor and has no supervisory or formal leadership responsibilities. Knowledge, Skills & Abilities Knowledge of customer service methods and techniques. Knowledge of department programs, processes, and procedures. Knowledge of department organization and functions. Skill in keeping notes of calls or transactions. Ability to use customer service software and other departmental information systems in responding to inquiries or requests. Ability to read instructions, processes, or regulations. Ability to communicate with a variety of customers and constituents in a professional manner. Ability to deal effectively with difficult or upset customers. Ability to listen and determine the nature of call or communication. High school diploma or General Equivalency Diploma (GED). Minimum of 2 years’ relevant work experience. Technologically satisfactory skills in Microsoft Office Suite (Outlook, Teams, Excel, PPT, Word, Access etc.). Ability to learn customer service software applications. Ability to work from home with access to a high-speed internet router (Wi-Fi may be used but many users will need a wired connection to router based off their home usage and speeds). Minimum of 7 mbps OR higher, high speed internet connections with the ability to hard wire directly to a modem. Must have a dedicated, quiet working space that is free from distractions and background noise to conduct business. Ability to sit for long periods of time. Must be located within 50 miles of City of Atlanta Preferred Education & Experience 3+ years’ relevant customer service experience. Extensive Knowledge in Microsoft Office Suite.
Mar 13, 2024
Full Time
Posting: Open Until Filled Salary: $35,381 (Additional 10% increase upon completion of training & remote work opportunity) General Description and Classification Standards A career in Public Service is one of the most fulfilling and rewarding paths a career-beginner can take. Consider contributing to the “People” instead of the “Profits”. In October of 2014, the City of Atlanta launched ATL311 a consolidated call center designed to make city government more user-friendly and responsive by providing citizens with one telephone number to call for information on city services and to report non-emergency concerns. The heart and soul of ATL311 are the people doing the talking, texting, and tweeting-our Call Center Representatives (CCRs). There is no better gateway to a career in public service. As a CCR, you will join a fun, fast-paced, award-winning team of problem solvers dedicated to delivering amazing customer experiences. Each day, you will engage with Atlantans and help them: Navigate City services and programs File Service Requests Connect with City Agencies As a city employee, you will enjoy on 1 st day: Competitive salary Flexible scheduling including part-time opportunities Paid holidays, annual leave, and sick leave Health benefits with dental, vision, and drug coverage Retirement savings plans Determines nature of problem or request and responds or directs individual to correct resource. Duties include but are not limited to investigating and resolving complaints; resolving escalations, assisting customers; preparing reports and documents; and providing information. As an essential City of Atlanta employee, attendance is mandatory and critical to our success. During your onboarding, you are expected to actively participate in training without any interruptions. Supervision Received Works under direct supervision and follows standardized operating procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities Receives, enters, researches, responds to, and tracks in-person, telephone, email, and written citizen inquiries and complaints relating to city services. (Multi-channel) Refers complex or difficult issues to more senior representative or supervisor. Engage with citizens either by phone or in person to determine details of the inquiry or problem. Researches, gathers, and enters all pertinent facts pertaining to issues and complaints into a database during requests. Contacts departments as appropriate to secure information and/or refer issues and complaints for a response. Reads and applies various documents such as maps, procedures, and regulations to work situations. Advises departmental personnel, citizens, and others on the status of cases pending, and makes referrals to other agencies as appropriate. This position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for the office/remote position Decision Making The customer service representative will serve as the liaison between various City of Atlanta departments and the constituents. Additionally, the CCR should be able to think outside the box and fully engage in collaborative efforts to provide resolutions to the customers. Leadership Provided Position is an entry level individual contributor and has no supervisory or formal leadership responsibilities. Knowledge, Skills & Abilities Knowledge of customer service methods and techniques. Knowledge of department programs, processes, and procedures. Knowledge of department organization and functions. Skill in keeping notes of calls or transactions. Ability to use customer service software and other departmental information systems in responding to inquiries or requests. Ability to read instructions, processes, or regulations. Ability to communicate with a variety of customers and constituents in a professional manner. Ability to deal effectively with difficult or upset customers. Ability to listen and determine the nature of call or communication. High school diploma or General Equivalency Diploma (GED). Minimum of 2 years’ relevant work experience. Technologically satisfactory skills in Microsoft Office Suite (Outlook, Teams, Excel, PPT, Word, Access etc.). Ability to learn customer service software applications. Ability to work from home with access to a high-speed internet router (Wi-Fi may be used but many users will need a wired connection to router based off their home usage and speeds). Minimum of 7 mbps OR higher, high speed internet connections with the ability to hard wire directly to a modem. Must have a dedicated, quiet working space that is free from distractions and background noise to conduct business. Ability to sit for long periods of time. Must be located within 50 miles of City of Atlanta Preferred Education & Experience 3+ years’ relevant customer service experience. Extensive Knowledge in Microsoft Office Suite.
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition Priority Application Date: March 28, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Mar 23, 2024
Full Time
Definition Priority Application Date: March 28, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Senior Director works collaboratively with others in the department to lead, direct, and oversee activities associated with physical planning including master plans, land use plans, space management and program plans, and environmental compliance, capital planning including development of capital outlay plans and ensuring compliance with CSU and other regulatory processes during project planning and execution, and real estate management including entitlements, property management, and assigned development activities. The Senior Director, while working collaboratively with other leaders within Facilities Development & Operations and campus senior leadership, develops multi-year capital investment plans and space management standards to support University goals and objectives. The Senior Director works collaboratively with others to ensure environmental and capital planning requirements associated with construction projects is executed successfully. The Senior Director, in support of the Senior Associate Vice President, manages real estate development opportunities. The Senior Director develops processes and procedures for the successful management of all assigned areas. The Senior Director is responsible to establish and maintain strong relationships with campus clientele, CSU partners, and outside agencies while driving forward a vision of stewardship and delivering services in a customer focused manner. The Senior Director administers an assigned operations budget and works collaboratively with others where funding is provided for planning activities as part of a project or development. The Senior Director also participates with other senior department leaders to develop, establish, and implement Department strategic and operational plans and initiatives. Key Responsibilities Manages the University’s facilities information platform (MetaBim) ensuring consistency of structure and accuracy of information. To include development and organization of an online plan room containing University records as related to its property and physical space Conducts meetings necessary to manage all aspects of the physical planning portfolio including with University representatives and stakeholders, architects, engineers, special consultants, California State University officials, and local, state and federal agencies having jurisdiction Reviews proposed construction projects and participates in design review efforts as well as provides advice and guidance to project teams to ensure compliance with University master plans, land use plans, and standards Ensures requirements as related to CEQA/EIR and other land use regulatory authorities are met for all projects, including those which may be pursued independently by campus auxiliaries. Serves as the point of contact and subject matter expert for the campus as related to these topics Leads and oversees efforts, working closely with the Senior Associate Vice President- Facilities Development & Operations and the Design & Construction and Maintenance & Infrastructure Project units, as well as with leaders across the campus, to develop the annual Five Year Capital Plan submission by the campus to the CSU Chancellor’s Office Collaborates with the Design & Construction and Maintenance & Infrastructure units to ensure robust development and timely submission of required campus or CSU-required documents and reports as related to the overall project portfolio Collaborates with the Design & Construction and Maintenance & Infrastructure units to ensure robust development and timely submission of required campus or CSU-required documents and reports as related to the overall project portfolio Strategically plans for, sets and monitors accomplishment of goals, objectives, and priorities. Provides reports on the performance of physical and capital planning and real estate development efforts, including performance metrics, for transparency, accountability, and decision-making Oversees personnel management and administration including hiring, retention, performance, corrective and/or disciplinary action, and resolution of issues while working closely with the Business & Administrative Services unit and University Personnel Establishes performance requirements and personal development goals for direct reports including monitoring performance and coaching for improvement and development Acts as a key department representative for the assigned area of work and initiates and maintains relationships within the Chancellor’s Office, department, and clients across the campus as well as with outside agencies to advance the physical vision of the campus and implementation of the adopted project portfolio Develops and implements strategies to improve the customer experience and ease access to services and information utilizing varied methods of communication, including a robust unit website Participates in efforts to manage campus emergencies as related to the assigned area of responsibility including active participation in emergency management teams Knowledge, Skills & Abilities Knowledge of capital planning including ability to develop a broad and wide ranging portfolio to support the University’s goals and strategic initiatives Knowledge of the California Environmental Quality Act (CEQA) and substantial skills in the development of environmental impact reports (EIRs) including implementation and reporting for required mitigation strategies Demonstrated record of successful financial planning, budgeting, and fiscal management including the ability to manage multi-functional programs with significant budgetary impact Demonstrated knowledge of space management principles in a University setting including ability to gather, analyze, and evaluate data and make recommendations regarding allocation of space Ability to foster teamwork by maintaining a positive, cooperative, productive work atmosphere while establishing effective working relationships within a diverse population and with those from various cultural backgrounds Thorough knowledge in project management principles which result in successful project performance Extensive knowledge of personnel management including interacting effectively with many levels of personnel, providing sound analysis and guidance to supervisory staff, performance management, dispute resolution, and team development Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with multiple abstract and concrete variables Ability to lead by example, modeling a caring, collaborative and open culture and environment which values the individual, teams and teamwork, ethical conduct, exemplary customer service and quality results Required Qualifications Bachelor’s degree in urban or regional planning, land use planning, public administration, or a related field OR equivalent experience such as might be attained through ten years of experience, of which a minimum of five years is associated with progressively responsible senior level experience Seven years of supervisory experience and four years of leadership experience within the field of physical and capital planning or management of the planning phase real estate development or major construction projects Demonstrated management experience leading and overseeing teams responsible for the physical and/or capital planning processes and tasks associated with large scale commercial projects Demonstrated acumen in the development of capital outlay plans for a large real estate portfolio Preferred Qualifications Prefer degree in urban or regional planning Prefer certification through the American Institute of Certified Planners or American Planning Association Prefer previous training in campus planning such as that provided by the Society for College & University Planners, Planning Institutes (Foundations, Design, & Sustain) Experience as a University planner or senior level regional or senior level urban planner Experience in physical, environmental, or capital planning for a State facility, College or University, or other large-scale, multi-facility complex such as a corporate or other campus Compensation Classification: Administrator III Anticipated Hiring Range: $9,987/month - $16,496/month CSU Salary Range: $ 6,563/month - $ 21,066/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 22, 2024 through April 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
Job Summary The Senior Director works collaboratively with others in the department to lead, direct, and oversee activities associated with physical planning including master plans, land use plans, space management and program plans, and environmental compliance, capital planning including development of capital outlay plans and ensuring compliance with CSU and other regulatory processes during project planning and execution, and real estate management including entitlements, property management, and assigned development activities. The Senior Director, while working collaboratively with other leaders within Facilities Development & Operations and campus senior leadership, develops multi-year capital investment plans and space management standards to support University goals and objectives. The Senior Director works collaboratively with others to ensure environmental and capital planning requirements associated with construction projects is executed successfully. The Senior Director, in support of the Senior Associate Vice President, manages real estate development opportunities. The Senior Director develops processes and procedures for the successful management of all assigned areas. The Senior Director is responsible to establish and maintain strong relationships with campus clientele, CSU partners, and outside agencies while driving forward a vision of stewardship and delivering services in a customer focused manner. The Senior Director administers an assigned operations budget and works collaboratively with others where funding is provided for planning activities as part of a project or development. The Senior Director also participates with other senior department leaders to develop, establish, and implement Department strategic and operational plans and initiatives. Key Responsibilities Manages the University’s facilities information platform (MetaBim) ensuring consistency of structure and accuracy of information. To include development and organization of an online plan room containing University records as related to its property and physical space Conducts meetings necessary to manage all aspects of the physical planning portfolio including with University representatives and stakeholders, architects, engineers, special consultants, California State University officials, and local, state and federal agencies having jurisdiction Reviews proposed construction projects and participates in design review efforts as well as provides advice and guidance to project teams to ensure compliance with University master plans, land use plans, and standards Ensures requirements as related to CEQA/EIR and other land use regulatory authorities are met for all projects, including those which may be pursued independently by campus auxiliaries. Serves as the point of contact and subject matter expert for the campus as related to these topics Leads and oversees efforts, working closely with the Senior Associate Vice President- Facilities Development & Operations and the Design & Construction and Maintenance & Infrastructure Project units, as well as with leaders across the campus, to develop the annual Five Year Capital Plan submission by the campus to the CSU Chancellor’s Office Collaborates with the Design & Construction and Maintenance & Infrastructure units to ensure robust development and timely submission of required campus or CSU-required documents and reports as related to the overall project portfolio Collaborates with the Design & Construction and Maintenance & Infrastructure units to ensure robust development and timely submission of required campus or CSU-required documents and reports as related to the overall project portfolio Strategically plans for, sets and monitors accomplishment of goals, objectives, and priorities. Provides reports on the performance of physical and capital planning and real estate development efforts, including performance metrics, for transparency, accountability, and decision-making Oversees personnel management and administration including hiring, retention, performance, corrective and/or disciplinary action, and resolution of issues while working closely with the Business & Administrative Services unit and University Personnel Establishes performance requirements and personal development goals for direct reports including monitoring performance and coaching for improvement and development Acts as a key department representative for the assigned area of work and initiates and maintains relationships within the Chancellor’s Office, department, and clients across the campus as well as with outside agencies to advance the physical vision of the campus and implementation of the adopted project portfolio Develops and implements strategies to improve the customer experience and ease access to services and information utilizing varied methods of communication, including a robust unit website Participates in efforts to manage campus emergencies as related to the assigned area of responsibility including active participation in emergency management teams Knowledge, Skills & Abilities Knowledge of capital planning including ability to develop a broad and wide ranging portfolio to support the University’s goals and strategic initiatives Knowledge of the California Environmental Quality Act (CEQA) and substantial skills in the development of environmental impact reports (EIRs) including implementation and reporting for required mitigation strategies Demonstrated record of successful financial planning, budgeting, and fiscal management including the ability to manage multi-functional programs with significant budgetary impact Demonstrated knowledge of space management principles in a University setting including ability to gather, analyze, and evaluate data and make recommendations regarding allocation of space Ability to foster teamwork by maintaining a positive, cooperative, productive work atmosphere while establishing effective working relationships within a diverse population and with those from various cultural backgrounds Thorough knowledge in project management principles which result in successful project performance Extensive knowledge of personnel management including interacting effectively with many levels of personnel, providing sound analysis and guidance to supervisory staff, performance management, dispute resolution, and team development Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with multiple abstract and concrete variables Ability to lead by example, modeling a caring, collaborative and open culture and environment which values the individual, teams and teamwork, ethical conduct, exemplary customer service and quality results Required Qualifications Bachelor’s degree in urban or regional planning, land use planning, public administration, or a related field OR equivalent experience such as might be attained through ten years of experience, of which a minimum of five years is associated with progressively responsible senior level experience Seven years of supervisory experience and four years of leadership experience within the field of physical and capital planning or management of the planning phase real estate development or major construction projects Demonstrated management experience leading and overseeing teams responsible for the physical and/or capital planning processes and tasks associated with large scale commercial projects Demonstrated acumen in the development of capital outlay plans for a large real estate portfolio Preferred Qualifications Prefer degree in urban or regional planning Prefer certification through the American Institute of Certified Planners or American Planning Association Prefer previous training in campus planning such as that provided by the Society for College & University Planners, Planning Institutes (Foundations, Design, & Sustain) Experience as a University planner or senior level regional or senior level urban planner Experience in physical, environmental, or capital planning for a State facility, College or University, or other large-scale, multi-facility complex such as a corporate or other campus Compensation Classification: Administrator III Anticipated Hiring Range: $9,987/month - $16,496/month CSU Salary Range: $ 6,563/month - $ 21,066/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 22, 2024 through April 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN The position may be filled at either an Environmental Inspector or Senior Environmental Inspector level based on skill and experience. Applications will be accepted on a CONTINUOUS BASIS with a first review date of Monday, April 22, 2024. Interested individuals are strongly encouraged to apply early. This recruitment is open until filled and may close at any time without notice once sufficient qualified applicants are received. Salary Effective June 24, 2023 Environmental Inspector Senior Environmental Inspector $5,375 - $6,817 Monthly $6,356 - $8,060 Monthly Salary as of June 22, 2024 Environmental Inspector Senior Environmental Inspector $5,644 - $7,158 Monthly $6,673 - $8,464 Monthly The City of Buena Park Public Works Department is looking for an organized, analytical, and energetic professional to join the team. Depending on the classification level, this individual performs a variety of complex environmental inspections and investigation duties at industrial, commercial, residential, and Home Owner(HOA) properties around the City, and ensures that the city is in compliance with local, state, and federal environmental regulations primarily associated with the Federal Clean Water Act, the National Pollutant Discharge Elimination System (NPDES), the City's Local Implementation Plan (LIP), and the Fats, Oils, and Grease (FOG) control programs. The ideal candidate for this position is self-motivated and possesses excellent written, communication, and computer skills to successfully interact with City contractors and supervise day-to-day inspections, issue violation notices and correspondence including administrative citations, conduct public education seminars, and read building/construction plans and specifications. GENERAL PURPOSE The Environmental Inspector under general supervision conducts commercial, industrial business, restaurant, and environmental inspections related to the National Pollutant Discharge Elimination Systems (NPDES), the city’s Local Implementation Plan, and the Fats, Oils and Grease (FOG) Control Programs, conducts public education seminars and completes other technical compliance records; and does related work as required. The Senior Environmental Inspector , under general supervision conducts commercial, industrial business, restaurant, and environmental inspections related to the National Pollutant Discharge Elimination Systems (NPDES), the city’s Local Implementation Plan, and the Fats, Oils and Grease (FOG) Control Programs and enforces related standards and regulations; evaluates monitoring reports, prepares annual Program Evaluation Assessment (PEA) report, and administers environmental projects, and does related work as required. DISTINGUISHING CHARACTERISTICS The Environmental Inspector performs a variety of environmental inspections, interprets regulatory standards, and participates in the preparation of compliance records and reports. It is distinguished from the Senior Environmental Inspector, which requires more specialized knowledge of environmental regulations, codes, and compliance methods, performs the most complex or sensitive inspections, and has accountability for presenting the semi-annual and annual compliance reports. For a full description of the job classification for the Environmental Inspector click here. The Senior Environmental Inspector is distinguished from the Environmental Inspector given its more specialized knowledge of environmental regulations, codes, and compliance methods. The Senior Environmental Inspector also performs the most complex or sensitive inspections, and has accountability for evaluating a range of environmental monitoring reports while also being expected to present semi-annual and annual compliance reports. For a full description of the job classification of the Senior Environmental Inspector click here. QUALIFICATIONS GUIDELINES Knowledge of: Federal, state, and local codes, regulations, and policies governing storm water runoff, water quality, and industrial waste discharge, including NPDES, FOG, RDMD standards and local ordinance and practices; principles of chemistry and biology related to laboratory testing standards; inspection, surveillance, and evidence collection techniques; PEA reporting requirements and data evaluation methods; waste source control standards; public relations techniques; training principles; report writing techniques; project administration techniques; English grammar, spelling, and punctuation; word processing, database, and spreadsheet software programs; effective customer service techniques. Ability to: Analyze, interpret, and enforce environmental laws, codes, ordinances, rules, and regulations governing storm water runoff, water quality, FOG management, and related hazardous waste discharge and control; determine how data in monitoring reports relates to enforcement actions; prepare and present environmental evaluation reports; research and maintain current knowledge of pertinent information and developments in the environmental and NPDES compliance functional areas; organize and conduct training and orientation programs to communicate compliance standards; operate computer equipment and use word processing, spreadsheet, and testing software; establish and maintain effective working relationships with staff, management, property owners, business representatives, regional representatives, and the general public; maintain accurate records; communicate effectively, both orally and in writing. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee is frequently required to talk, hear, stand, walk, and sit; climb or balance; stoop, kneel, crouch; bend, squat, kneel and occasionally crawl. The employee climbs stairs and ladders to access rooftops and elevated inspection areas. The employee lifts and carries inspection tools, records, or electronic devices that typically weigh less than 20 pounds. Specific vision abilities required by this class include close vision, color vision, depth perception, and the ability to adjust focus. Mental Demands While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret blueprints, documents, and other types of information; use math and mathematical reasoning; interact with staff, management, environmental officials, and public and private representatives, including situations involving conflicts regarding code interpretation. WORK ENVIRONMENT The employee constantly works outdoors in conducting inspections and is exposed to variable weather conditions as well as heat, humidity, and moisture. The employee conducts inspections from elevated surfaces and in confined spaces. The employee is exposed to grease, oils, abandoned chemicals, vehicular fluids, contaminated absorbents, and hazardous waste. The employee is exposed to traffic, fumes and airborne particles, and the risk of shock during electrical inspections. The noise level is frequently loud at construction sites. Administrative and record keeping functions are typically completed within an office environment where the noise level is quiet or moderately quiet. EDUCATION/TRAINING/EXPERIENCE Environmental Inspector: High School graduation or G.E.D. equivalent is required , preferably supplemented by technical certification, college courses and/or training in environmental compliance, hazardous materials management, report writing, and field inspection practices. Two years of experience in local government inspection, inspections of commercial, industrial, municipal facilities, and construction sites, environmental science, sewer and storm drain maintenance programs, or a related field is required. Experience involving environmental inspections related to the implementation of National Pollutant Discharge Elimination System (NPDES) and enforcement of water quality standards is highly desirable. Senior Environmental Inspector: High School graduation or G.E.D. equivalent is required , preferably supplemented by technical certification, college courses and/or training in environmental compliance, hazardous materials management, report writing, and field inspection practices. Three years of environmental experience is required involving implementation of National Pollutant Discharge Elimination System, conducting storm water compliance inspections, administering enforcement actions, and completing a variety of related reports. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Environmental Inspector: Must be able to obtain and maintain a Penal Code 832 certificate, Certified Stormwater Inspector (CSI) certification, and complete Hazardous Waste Operations and Emergency Response standard (HAZWOPR) training within one year of assignment to this classification. Senior Environmental Inspector: Certified Stormwater Inspector (CSI) certification and Hazwoper training is required . Must be able to obtain a Penal Code 832 certificate within one year of assignment to this classification. California Government Code §3100 - 3109 requires that all public employees are to be declared disaster service workers and shall take and subscribe to the related oath or affirmation as required. APPLICANT INFORMATION/EXAM WEIGHT Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according at bargaining unit agreement and this benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. DEFERRED COMPENSATION PLAN: The City offersone (1) plan administered by Nationwide Retirement Solutions. This is a voluntary benefit with no City contribution. WORK SCHEDULE: 9/80, 4/10 or 3/12 alternative work schedule depending upon the work location. OC CREDIT UNION: Available to all City employees and their families. Closing Date/Time:
Mar 09, 2024
Full Time
JOB BULLETIN The position may be filled at either an Environmental Inspector or Senior Environmental Inspector level based on skill and experience. Applications will be accepted on a CONTINUOUS BASIS with a first review date of Monday, April 22, 2024. Interested individuals are strongly encouraged to apply early. This recruitment is open until filled and may close at any time without notice once sufficient qualified applicants are received. Salary Effective June 24, 2023 Environmental Inspector Senior Environmental Inspector $5,375 - $6,817 Monthly $6,356 - $8,060 Monthly Salary as of June 22, 2024 Environmental Inspector Senior Environmental Inspector $5,644 - $7,158 Monthly $6,673 - $8,464 Monthly The City of Buena Park Public Works Department is looking for an organized, analytical, and energetic professional to join the team. Depending on the classification level, this individual performs a variety of complex environmental inspections and investigation duties at industrial, commercial, residential, and Home Owner(HOA) properties around the City, and ensures that the city is in compliance with local, state, and federal environmental regulations primarily associated with the Federal Clean Water Act, the National Pollutant Discharge Elimination System (NPDES), the City's Local Implementation Plan (LIP), and the Fats, Oils, and Grease (FOG) control programs. The ideal candidate for this position is self-motivated and possesses excellent written, communication, and computer skills to successfully interact with City contractors and supervise day-to-day inspections, issue violation notices and correspondence including administrative citations, conduct public education seminars, and read building/construction plans and specifications. GENERAL PURPOSE The Environmental Inspector under general supervision conducts commercial, industrial business, restaurant, and environmental inspections related to the National Pollutant Discharge Elimination Systems (NPDES), the city’s Local Implementation Plan, and the Fats, Oils and Grease (FOG) Control Programs, conducts public education seminars and completes other technical compliance records; and does related work as required. The Senior Environmental Inspector , under general supervision conducts commercial, industrial business, restaurant, and environmental inspections related to the National Pollutant Discharge Elimination Systems (NPDES), the city’s Local Implementation Plan, and the Fats, Oils and Grease (FOG) Control Programs and enforces related standards and regulations; evaluates monitoring reports, prepares annual Program Evaluation Assessment (PEA) report, and administers environmental projects, and does related work as required. DISTINGUISHING CHARACTERISTICS The Environmental Inspector performs a variety of environmental inspections, interprets regulatory standards, and participates in the preparation of compliance records and reports. It is distinguished from the Senior Environmental Inspector, which requires more specialized knowledge of environmental regulations, codes, and compliance methods, performs the most complex or sensitive inspections, and has accountability for presenting the semi-annual and annual compliance reports. For a full description of the job classification for the Environmental Inspector click here. The Senior Environmental Inspector is distinguished from the Environmental Inspector given its more specialized knowledge of environmental regulations, codes, and compliance methods. The Senior Environmental Inspector also performs the most complex or sensitive inspections, and has accountability for evaluating a range of environmental monitoring reports while also being expected to present semi-annual and annual compliance reports. For a full description of the job classification of the Senior Environmental Inspector click here. QUALIFICATIONS GUIDELINES Knowledge of: Federal, state, and local codes, regulations, and policies governing storm water runoff, water quality, and industrial waste discharge, including NPDES, FOG, RDMD standards and local ordinance and practices; principles of chemistry and biology related to laboratory testing standards; inspection, surveillance, and evidence collection techniques; PEA reporting requirements and data evaluation methods; waste source control standards; public relations techniques; training principles; report writing techniques; project administration techniques; English grammar, spelling, and punctuation; word processing, database, and spreadsheet software programs; effective customer service techniques. Ability to: Analyze, interpret, and enforce environmental laws, codes, ordinances, rules, and regulations governing storm water runoff, water quality, FOG management, and related hazardous waste discharge and control; determine how data in monitoring reports relates to enforcement actions; prepare and present environmental evaluation reports; research and maintain current knowledge of pertinent information and developments in the environmental and NPDES compliance functional areas; organize and conduct training and orientation programs to communicate compliance standards; operate computer equipment and use word processing, spreadsheet, and testing software; establish and maintain effective working relationships with staff, management, property owners, business representatives, regional representatives, and the general public; maintain accurate records; communicate effectively, both orally and in writing. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee is frequently required to talk, hear, stand, walk, and sit; climb or balance; stoop, kneel, crouch; bend, squat, kneel and occasionally crawl. The employee climbs stairs and ladders to access rooftops and elevated inspection areas. The employee lifts and carries inspection tools, records, or electronic devices that typically weigh less than 20 pounds. Specific vision abilities required by this class include close vision, color vision, depth perception, and the ability to adjust focus. Mental Demands While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret blueprints, documents, and other types of information; use math and mathematical reasoning; interact with staff, management, environmental officials, and public and private representatives, including situations involving conflicts regarding code interpretation. WORK ENVIRONMENT The employee constantly works outdoors in conducting inspections and is exposed to variable weather conditions as well as heat, humidity, and moisture. The employee conducts inspections from elevated surfaces and in confined spaces. The employee is exposed to grease, oils, abandoned chemicals, vehicular fluids, contaminated absorbents, and hazardous waste. The employee is exposed to traffic, fumes and airborne particles, and the risk of shock during electrical inspections. The noise level is frequently loud at construction sites. Administrative and record keeping functions are typically completed within an office environment where the noise level is quiet or moderately quiet. EDUCATION/TRAINING/EXPERIENCE Environmental Inspector: High School graduation or G.E.D. equivalent is required , preferably supplemented by technical certification, college courses and/or training in environmental compliance, hazardous materials management, report writing, and field inspection practices. Two years of experience in local government inspection, inspections of commercial, industrial, municipal facilities, and construction sites, environmental science, sewer and storm drain maintenance programs, or a related field is required. Experience involving environmental inspections related to the implementation of National Pollutant Discharge Elimination System (NPDES) and enforcement of water quality standards is highly desirable. Senior Environmental Inspector: High School graduation or G.E.D. equivalent is required , preferably supplemented by technical certification, college courses and/or training in environmental compliance, hazardous materials management, report writing, and field inspection practices. Three years of environmental experience is required involving implementation of National Pollutant Discharge Elimination System, conducting storm water compliance inspections, administering enforcement actions, and completing a variety of related reports. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Environmental Inspector: Must be able to obtain and maintain a Penal Code 832 certificate, Certified Stormwater Inspector (CSI) certification, and complete Hazardous Waste Operations and Emergency Response standard (HAZWOPR) training within one year of assignment to this classification. Senior Environmental Inspector: Certified Stormwater Inspector (CSI) certification and Hazwoper training is required . Must be able to obtain a Penal Code 832 certificate within one year of assignment to this classification. California Government Code §3100 - 3109 requires that all public employees are to be declared disaster service workers and shall take and subscribe to the related oath or affirmation as required. APPLICANT INFORMATION/EXAM WEIGHT Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according at bargaining unit agreement and this benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. DEFERRED COMPENSATION PLAN: The City offersone (1) plan administered by Nationwide Retirement Solutions. This is a voluntary benefit with no City contribution. WORK SCHEDULE: 9/80, 4/10 or 3/12 alternative work schedule depending upon the work location. OC CREDIT UNION: Available to all City employees and their families. Closing Date/Time:
HAYWARD AREA RECREATION & PARK DISTRICT
Hayward, California, United States
Job Details Level : Experienced Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Hourly Education Level : None Salary Range : $23.16 - $31.27 Hourly Travel Percentage : None Job Shift : Day Job Category : Aquatics Senior Water Safety Instructors wanted! Come join our Aquatics Team! We are currently hiring for our summer programing. The position is seasonal working up to 40 hours per week. The anticipated start date is June 1, 2024. Here are the details about the positions: Available Positions: 6 Hourly Rate: $23.16/hour - $31.27/hour Work Schedule: Sunday - Saturday, up to 40 hours/week Work hours: Between the hours of 5:30AM - 9:00PM Part-Time, Seasonal, Hourly, Non-Exempt Position Work Location: We operate multiple pools within the district. Work location will be assigned at time of hire. Anticipated Start Date: June 1, 2024 Duration: Summer season will run from June 1 st to August 23 rd Not to exceed 960 hours per fiscal year. (July 1 - June 30) First review of applications will be February 20 th , 2024. Applications received after first review will be reviewed as we receive them. This posting may close at any time. POSITION SUMMARY Under direct or general supervision from the Recreation Supervisor, provides aquatic safety, supervision, and instruction for the patrons in the District Learn to Swim Program. Receives direct or general supervision from assigned supervisory or management personnel. Exercises general supervision and provides training to other staff. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the Water Safety Instructor series. This class can be distinguished from the class of Water Safety Instructor in that the incumbents in this class leads the Water Safety Instructors and the entire Learn to Swim program at a District Swim Center. ESSENTIAL DUTIES AND RESPONSIBILITIES: Incumbents may not perform all duties. Duties include but are not limited to the following: All duties and responsibilities of a Lifeguard, Water Safety Instructor, and Head Lifeguard Conducts proper opening and closing procedures of the aquatic facilities Assists in all staff trainings Analyzes program needs and recommends new and innovative program ideas Sets up proper furniture arrangements, equipment, and facility maintenance Works as a lead with Water Safety Instructors offering assistance in maintaining the proper execution of all aspects of the Learn to Swim program Provides supervision and training to all employees within the assigned program area including lifeguards. Ensures all District policies are followed during all programs, special events and facility use Provides customer service and problem solving Performs functions of registration software applications Prepares daily deposits and reconciles daily reports, ensures that all revenues received at assigned sites are accounted for and properly entered Performs other duties as assigned WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. The functions of this position are primarily performed in outdoor locations as part of a team. The setting includes various weather conditions, including heat and sunshine. Incumbents must wear an appropriate uniform with identification and protective equipment. The environment requires working in and around water as well as slippery and/or wet surfaces. Specialized aspects of the work environment may also include high noise levels, working with participants who are using potentially dangerous sports equipment, and risk of exposure to pool water treatment chemicals and cleaning agents. Incumbents may be assigned an irregular working schedule including weekends, early mornings, evenings and holidays and may have to travel between various locations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, by telephone, by PA system and by radio, and to speak loudly in a noisy setting; vision adequate to clearly distinguish objects and persons at a distance and to identify signs of swimmer distress; bodily movement adequate to frequently sit, stand, walk, run, jump, climb, swim, dive, reach, turn, bend, squat, stoop, kneel, crawl, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, write and operate office machines and equipment; strength and endurance to safely swim 300 yards, perform lifting and carrying of items/persons up to 50 pounds, and work outdoors in the sun for prolonged periods of time. MINIMUM QUALIFICATION REQUIREMENTS Ability and Skill to: Work with adults, children and families participating in Learn to Swim programs Monitor compliance with District regulations and policies, and general safety practices related to pools and aquatic activities; firmly but tactfully enforce rules and regulations Utilize staff and volunteers effectively. React quickly and calmly in emergencies; rescue swimmers in distress Administer first aid, CPR and/or artificial respiration Maintain discipline, order and safety in a crowded and loud environment Understand and carry out oral and written instructions Communicate effectively with a wide range of people Respond appropriately to changing situations and stressful conditions Maintain cooperative relationships with those contacted during the work Knowledge of: Basic safety precautions and procedures related to recreation programs and facilities Philosophy, objectives and requirements in the implementation of municipal aquatics programs Knowledge and command of all of the latest safety standards and information related to aquatics Professional work habits including reliability, dependability, creativity, and demonstration of enthusiasm for the job Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the District in all contact with the public Office equipment, practices and procedures Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff Education/Experience/Training: At least one year as a Lifeguard and one year as a Water Safety Instructor is required Must possess current certificates in Lifeguard Training, CPR for the Professional Rescuer, as well as standard First Aid, and must maintain certifications thereafter as a condition of continued employment Must possess a current Water Safety Instructor certificate Possession of Lifeguarding Instructor and or Water Safety Instructor Trainer is highly desirable. Any combination of experience, training and/or education that provided the required knowledge, skills and abilities of the class is acceptable Special Requirements: Must be at least 18 years of age Must pass a fingerprint and/or background clearance prior to employment Completion of the Hepatitis B vaccination series is recommended Provide proof of negative TB Skin Test Verification of ID and ability work in the USA
Mar 07, 2024
Part Time
Job Details Level : Experienced Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Hourly Education Level : None Salary Range : $23.16 - $31.27 Hourly Travel Percentage : None Job Shift : Day Job Category : Aquatics Senior Water Safety Instructors wanted! Come join our Aquatics Team! We are currently hiring for our summer programing. The position is seasonal working up to 40 hours per week. The anticipated start date is June 1, 2024. Here are the details about the positions: Available Positions: 6 Hourly Rate: $23.16/hour - $31.27/hour Work Schedule: Sunday - Saturday, up to 40 hours/week Work hours: Between the hours of 5:30AM - 9:00PM Part-Time, Seasonal, Hourly, Non-Exempt Position Work Location: We operate multiple pools within the district. Work location will be assigned at time of hire. Anticipated Start Date: June 1, 2024 Duration: Summer season will run from June 1 st to August 23 rd Not to exceed 960 hours per fiscal year. (July 1 - June 30) First review of applications will be February 20 th , 2024. Applications received after first review will be reviewed as we receive them. This posting may close at any time. POSITION SUMMARY Under direct or general supervision from the Recreation Supervisor, provides aquatic safety, supervision, and instruction for the patrons in the District Learn to Swim Program. Receives direct or general supervision from assigned supervisory or management personnel. Exercises general supervision and provides training to other staff. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the Water Safety Instructor series. This class can be distinguished from the class of Water Safety Instructor in that the incumbents in this class leads the Water Safety Instructors and the entire Learn to Swim program at a District Swim Center. ESSENTIAL DUTIES AND RESPONSIBILITIES: Incumbents may not perform all duties. Duties include but are not limited to the following: All duties and responsibilities of a Lifeguard, Water Safety Instructor, and Head Lifeguard Conducts proper opening and closing procedures of the aquatic facilities Assists in all staff trainings Analyzes program needs and recommends new and innovative program ideas Sets up proper furniture arrangements, equipment, and facility maintenance Works as a lead with Water Safety Instructors offering assistance in maintaining the proper execution of all aspects of the Learn to Swim program Provides supervision and training to all employees within the assigned program area including lifeguards. Ensures all District policies are followed during all programs, special events and facility use Provides customer service and problem solving Performs functions of registration software applications Prepares daily deposits and reconciles daily reports, ensures that all revenues received at assigned sites are accounted for and properly entered Performs other duties as assigned WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. The functions of this position are primarily performed in outdoor locations as part of a team. The setting includes various weather conditions, including heat and sunshine. Incumbents must wear an appropriate uniform with identification and protective equipment. The environment requires working in and around water as well as slippery and/or wet surfaces. Specialized aspects of the work environment may also include high noise levels, working with participants who are using potentially dangerous sports equipment, and risk of exposure to pool water treatment chemicals and cleaning agents. Incumbents may be assigned an irregular working schedule including weekends, early mornings, evenings and holidays and may have to travel between various locations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, by telephone, by PA system and by radio, and to speak loudly in a noisy setting; vision adequate to clearly distinguish objects and persons at a distance and to identify signs of swimmer distress; bodily movement adequate to frequently sit, stand, walk, run, jump, climb, swim, dive, reach, turn, bend, squat, stoop, kneel, crawl, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, write and operate office machines and equipment; strength and endurance to safely swim 300 yards, perform lifting and carrying of items/persons up to 50 pounds, and work outdoors in the sun for prolonged periods of time. MINIMUM QUALIFICATION REQUIREMENTS Ability and Skill to: Work with adults, children and families participating in Learn to Swim programs Monitor compliance with District regulations and policies, and general safety practices related to pools and aquatic activities; firmly but tactfully enforce rules and regulations Utilize staff and volunteers effectively. React quickly and calmly in emergencies; rescue swimmers in distress Administer first aid, CPR and/or artificial respiration Maintain discipline, order and safety in a crowded and loud environment Understand and carry out oral and written instructions Communicate effectively with a wide range of people Respond appropriately to changing situations and stressful conditions Maintain cooperative relationships with those contacted during the work Knowledge of: Basic safety precautions and procedures related to recreation programs and facilities Philosophy, objectives and requirements in the implementation of municipal aquatics programs Knowledge and command of all of the latest safety standards and information related to aquatics Professional work habits including reliability, dependability, creativity, and demonstration of enthusiasm for the job Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the District in all contact with the public Office equipment, practices and procedures Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff Education/Experience/Training: At least one year as a Lifeguard and one year as a Water Safety Instructor is required Must possess current certificates in Lifeguard Training, CPR for the Professional Rescuer, as well as standard First Aid, and must maintain certifications thereafter as a condition of continued employment Must possess a current Water Safety Instructor certificate Possession of Lifeguarding Instructor and or Water Safety Instructor Trainer is highly desirable. Any combination of experience, training and/or education that provided the required knowledge, skills and abilities of the class is acceptable Special Requirements: Must be at least 18 years of age Must pass a fingerprint and/or background clearance prior to employment Completion of the Hepatitis B vaccination series is recommended Provide proof of negative TB Skin Test Verification of ID and ability work in the USA
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description SUMMARY DESCRIPTION Under direction of assigned manager, administers federal, state, and District financial aid program funds; maintains accountability for financial aid funding; provides program accountability for all sources of financial aid including to represent the office during audits; serves as a technical expert regarding area of assignment; and relieves assigned manager of a variety of administrative details including to serve as lead over office staff and activities. Technical advisor for updating, troubleshooting and maintaining the Financial Aid Banner Module and all peripheral programs used at Sierra College by Financial Aid. DISTINGUISHING CHARACTERISTICS The Senior Financial Aid Specialist is a paraprofessional classification performing a wide range of analytical duties for the Financial Aid Programs. This classification is distinguished from the Financial Aid Specialist or Technician by Assuming responsibility for making financial aid award decision and development of financial aid packages to meet student educational needs and authorizing the downloading of federal, state, and district funds for all eligible financial aid students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Ensures that timelines are met for District, state, and federal requirements relating to the duties of the Financial Aid Office.Performs a variety of duties related to funds eligibility and disbursement; analyzes applications and verifies eligibility in compliance with applicable local, state, and federal regulations and guidelines; verifies that all preliminary work done on student files is correct and meets all regulations; generates student financial aid packages; monitors attendance and academic progress of all students who have accepted federal and state financial aid; using a variety of tools, corrects amounts, returns checks, and requests stop payment/reissue of checks to ensure students receive the amounts they are eligible for; accounts for proper expenditures of financial aid funds; coordinates with Business Services Office to resolve problems; prepares various reports.Determines and assigns each student a budget and cost of attendance; makes adjustments as necessary; calculates student’s financial need figure and sets actual family contribution; determines and assigns packaging group; determines which funds the student is eligible for; determines each student’s Federal Workstudy eligibility; sets-up packaging parameters for Federal Supplemental Educational Opportunity Grant; determines eligibility for various grants/programs; makes initial determination of subsidized/unsubsidized loan eligibility; oversees the preparation of award letters. Participates in the Financial Aid Advisory Committee (FAAC); gathers information from students to justify special petitions for the FAAC; processes files appropriately after petition determination.Prepares and transmits Common Origination and Disbursement files to the US Department of Education for each eligible student. Identifies and clears any errors, rejects or discrepancies prior to authorizing payment to each student.Plans, organizes, and directs the District’s Scholarship Program; compiles and publishes booklet and applications; advertises and disburses information about the program; develops and oversees on-campus scholarship bulletin board postings; oversees evaluation of scholarship applications to determine eligibility; establishes committee to read and score applications; provides support to the scholarship committee; notifies scholarship winners; notifies scholarship donor and request funds be sent to the District; directs the release of scholarship checks.Reconciles federal funds monthly with the U.S. Department of Education. Performs a variety of funds management and reconciliation duties; ensures that proper procedures/ policies/rules/regulations are applied to all federal/state programs; analyzes and calculates financial aid funding needed from various federal and state programs; monitors federal and state accounts to ensure that financial aid monies are accurately drawn and deposited into correct District accounts; coordinates with internal and external auditors to guarantee program fund accountability and integrity; completes federal payment documents; oversees and verifies federal and state grant and loan accounts; monitors federal authorization of funding; monitors status of program fund account ledgers with District’s Business Services staff and the Placer County Office of Education accounting systems; monitors repayments; balances fund accounts; reconciles assigned accounts.Performs a variety of research and reporting duties; gathers, interprets, and analyzes a variety of data; completes and prepares a variety of records and reports; develops and creates reconciled data files in order for information to be transmitted to other agencies; gathers data and information to complete surveys and reports including those for other agencies and institutions.Gathers, interprets and analyzes District financial aid data for the Fiscal Operations Report and Application to Participate (FISAP). Compiles and complete the FISAP, used to determine and maintain the Districts funding allocations and participation in all Federal Financial Aid Programs.Coordinates and administers the Return of title IV finding (RT24). Determines Sierra College’s liability and returns to the correct program funds to the U.S. Department of Education. Determines what portion the student must repay. Federally mandated dates must be adhered to.Participates in the development/design of financial aid software reporting tools; establishes and maintains financial aid processing rules within the software; installs network software and updates; modifies and inputs data elements to comply with regulatory changes; coordinates with representatives from state and federal agencies to troubleshoot problems with specialized software and data base integrity; designs reports to provide information to applicable agencies. Participates with setting up and managing financial aid processing rules within Banner, configuring and maintaining the Banner systems and has primary responsibility for interacting with the campus IIT tech support. Creates Banner queries using SQL for needed population selections for grouping students for numerous reports. Creates and updates all Banner parameters that are needed to calculate financial need for students.Trains permanent staff on Banner or regulatory changes and reviews assigned work as needed to ensure compliance with the awarding of aid.Performs a variety of customer service and marketing duties; serves as point of contact with students regarding office services; represents the District at activities with local area high schools and other external agencies/organizations; interacts with other District organizational units to provide students with a comprehensive financial aid package; conducts financial aid workshops; explains programs to students and assist them with completing applications; coordinates award activities with internal and external contacts.Performs a full range of clerical and administrative duties in support of program operations; relieves manager of administrative details including to research and resolve problems; assembles files and duplicates materials; composes and prepares office correspondence, materials, reports, forms, brochures, presentations, handbooks, manuals, and consumer information; answers phones, refers callers, and takes messages; maintains and orders supplies.Maintains current knowledge and learn new state and federal laws, rules, and regulations pertaining to financial aid; reviews updated or new technical instructions or references; attends seminars, conferences, workshops, and other training sessions; participates in the development of new/revised procedures to accommodate changes; assists in providing training and direction to others regarding changes and new regulations including to create and disseminate new instructions.Trains and provides work direction to assigned student workers and temporary help as assigned.Performs related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be : Education/Training: Equivalent to completion of the twelfth grade supplemented by college level course work in business administration, accounting, or a related field. Experience: Two years of increasingly responsible technical and program support experience in a financial aid office comparable to a Financial Aid Technician with Sierra College. License or Certificate: Ability to obtain specialized certifications as required. QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: In-depth knowledge of state and federal student financial aid processes and procedures including federal and state laws and regulations regarding the various duties of the Financial Aid Office. Human relations skills, methods, and techniques to conduct interviews, convey technical information, resolve conflicts, and to facilitate problem resolution. General accounting and bookkeeping practices and techniques used in ledger recordkeeping. State and federal tax returns, schedules, and attachments. Needs analysis methodology. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Financial aid management systems and a variety of specialized off-campus software applications. Mathematical principles and practices. English usage, spelling, grammar and punctuation. Principles and procedures of record keeping and filing. Principles of business letter writing and basic report preparation. Pertinent federal, state, and local laws, codes, and regulations including state and federal labor law as it applies to the employment of students and DHS employment requirements and documentation. Supervisory principles. Ability to: Provides a full range of specialized support to District’s financial aid programs and functions. Function as a technical expert in assigned areas of financial aid processing. Learn and understand in-depth student financial aid processes and procedures including laws, regulations, and District policies and procedures. Perform arithmetic calculations of average to above average difficulty. Make oral presentations to groups. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Type or enter data at a speed necessary for successful job performance. Maintain close attention to detail. Properly handle difficult, sensitive, and confidential situations and materials. Plan, organize and prioritize work in order to meet schedules and timelines. Maintain current, accurate and confidential records and files including financial records. Conduct technical research and prepare a variety of comprehensive and statistical reports. Independently prepare routine correspondence and memoranda. Work independently and collaboratively. Supervise student and/or other temporary help. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Description SUMMARY DESCRIPTION Under direction of assigned manager, administers federal, state, and District financial aid program funds; maintains accountability for financial aid funding; provides program accountability for all sources of financial aid including to represent the office during audits; serves as a technical expert regarding area of assignment; and relieves assigned manager of a variety of administrative details including to serve as lead over office staff and activities. Technical advisor for updating, troubleshooting and maintaining the Financial Aid Banner Module and all peripheral programs used at Sierra College by Financial Aid. DISTINGUISHING CHARACTERISTICS The Senior Financial Aid Specialist is a paraprofessional classification performing a wide range of analytical duties for the Financial Aid Programs. This classification is distinguished from the Financial Aid Specialist or Technician by Assuming responsibility for making financial aid award decision and development of financial aid packages to meet student educational needs and authorizing the downloading of federal, state, and district funds for all eligible financial aid students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Ensures that timelines are met for District, state, and federal requirements relating to the duties of the Financial Aid Office.Performs a variety of duties related to funds eligibility and disbursement; analyzes applications and verifies eligibility in compliance with applicable local, state, and federal regulations and guidelines; verifies that all preliminary work done on student files is correct and meets all regulations; generates student financial aid packages; monitors attendance and academic progress of all students who have accepted federal and state financial aid; using a variety of tools, corrects amounts, returns checks, and requests stop payment/reissue of checks to ensure students receive the amounts they are eligible for; accounts for proper expenditures of financial aid funds; coordinates with Business Services Office to resolve problems; prepares various reports.Determines and assigns each student a budget and cost of attendance; makes adjustments as necessary; calculates student’s financial need figure and sets actual family contribution; determines and assigns packaging group; determines which funds the student is eligible for; determines each student’s Federal Workstudy eligibility; sets-up packaging parameters for Federal Supplemental Educational Opportunity Grant; determines eligibility for various grants/programs; makes initial determination of subsidized/unsubsidized loan eligibility; oversees the preparation of award letters. Participates in the Financial Aid Advisory Committee (FAAC); gathers information from students to justify special petitions for the FAAC; processes files appropriately after petition determination.Prepares and transmits Common Origination and Disbursement files to the US Department of Education for each eligible student. Identifies and clears any errors, rejects or discrepancies prior to authorizing payment to each student.Plans, organizes, and directs the District’s Scholarship Program; compiles and publishes booklet and applications; advertises and disburses information about the program; develops and oversees on-campus scholarship bulletin board postings; oversees evaluation of scholarship applications to determine eligibility; establishes committee to read and score applications; provides support to the scholarship committee; notifies scholarship winners; notifies scholarship donor and request funds be sent to the District; directs the release of scholarship checks.Reconciles federal funds monthly with the U.S. Department of Education. Performs a variety of funds management and reconciliation duties; ensures that proper procedures/ policies/rules/regulations are applied to all federal/state programs; analyzes and calculates financial aid funding needed from various federal and state programs; monitors federal and state accounts to ensure that financial aid monies are accurately drawn and deposited into correct District accounts; coordinates with internal and external auditors to guarantee program fund accountability and integrity; completes federal payment documents; oversees and verifies federal and state grant and loan accounts; monitors federal authorization of funding; monitors status of program fund account ledgers with District’s Business Services staff and the Placer County Office of Education accounting systems; monitors repayments; balances fund accounts; reconciles assigned accounts.Performs a variety of research and reporting duties; gathers, interprets, and analyzes a variety of data; completes and prepares a variety of records and reports; develops and creates reconciled data files in order for information to be transmitted to other agencies; gathers data and information to complete surveys and reports including those for other agencies and institutions.Gathers, interprets and analyzes District financial aid data for the Fiscal Operations Report and Application to Participate (FISAP). Compiles and complete the FISAP, used to determine and maintain the Districts funding allocations and participation in all Federal Financial Aid Programs.Coordinates and administers the Return of title IV finding (RT24). Determines Sierra College’s liability and returns to the correct program funds to the U.S. Department of Education. Determines what portion the student must repay. Federally mandated dates must be adhered to.Participates in the development/design of financial aid software reporting tools; establishes and maintains financial aid processing rules within the software; installs network software and updates; modifies and inputs data elements to comply with regulatory changes; coordinates with representatives from state and federal agencies to troubleshoot problems with specialized software and data base integrity; designs reports to provide information to applicable agencies. Participates with setting up and managing financial aid processing rules within Banner, configuring and maintaining the Banner systems and has primary responsibility for interacting with the campus IIT tech support. Creates Banner queries using SQL for needed population selections for grouping students for numerous reports. Creates and updates all Banner parameters that are needed to calculate financial need for students.Trains permanent staff on Banner or regulatory changes and reviews assigned work as needed to ensure compliance with the awarding of aid.Performs a variety of customer service and marketing duties; serves as point of contact with students regarding office services; represents the District at activities with local area high schools and other external agencies/organizations; interacts with other District organizational units to provide students with a comprehensive financial aid package; conducts financial aid workshops; explains programs to students and assist them with completing applications; coordinates award activities with internal and external contacts.Performs a full range of clerical and administrative duties in support of program operations; relieves manager of administrative details including to research and resolve problems; assembles files and duplicates materials; composes and prepares office correspondence, materials, reports, forms, brochures, presentations, handbooks, manuals, and consumer information; answers phones, refers callers, and takes messages; maintains and orders supplies.Maintains current knowledge and learn new state and federal laws, rules, and regulations pertaining to financial aid; reviews updated or new technical instructions or references; attends seminars, conferences, workshops, and other training sessions; participates in the development of new/revised procedures to accommodate changes; assists in providing training and direction to others regarding changes and new regulations including to create and disseminate new instructions.Trains and provides work direction to assigned student workers and temporary help as assigned.Performs related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be : Education/Training: Equivalent to completion of the twelfth grade supplemented by college level course work in business administration, accounting, or a related field. Experience: Two years of increasingly responsible technical and program support experience in a financial aid office comparable to a Financial Aid Technician with Sierra College. License or Certificate: Ability to obtain specialized certifications as required. QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: In-depth knowledge of state and federal student financial aid processes and procedures including federal and state laws and regulations regarding the various duties of the Financial Aid Office. Human relations skills, methods, and techniques to conduct interviews, convey technical information, resolve conflicts, and to facilitate problem resolution. General accounting and bookkeeping practices and techniques used in ledger recordkeeping. State and federal tax returns, schedules, and attachments. Needs analysis methodology. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Financial aid management systems and a variety of specialized off-campus software applications. Mathematical principles and practices. English usage, spelling, grammar and punctuation. Principles and procedures of record keeping and filing. Principles of business letter writing and basic report preparation. Pertinent federal, state, and local laws, codes, and regulations including state and federal labor law as it applies to the employment of students and DHS employment requirements and documentation. Supervisory principles. Ability to: Provides a full range of specialized support to District’s financial aid programs and functions. Function as a technical expert in assigned areas of financial aid processing. Learn and understand in-depth student financial aid processes and procedures including laws, regulations, and District policies and procedures. Perform arithmetic calculations of average to above average difficulty. Make oral presentations to groups. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Type or enter data at a speed necessary for successful job performance. Maintain close attention to detail. Properly handle difficult, sensitive, and confidential situations and materials. Plan, organize and prioritize work in order to meet schedules and timelines. Maintain current, accurate and confidential records and files including financial records. Conduct technical research and prepare a variety of comprehensive and statistical reports. Independently prepare routine correspondence and memoranda. Work independently and collaboratively. Supervise student and/or other temporary help. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join Sonoma Public Infrastructure (SPI) as a Senior Accounting Specialist! Starting salary up to $36.21/hour ($75,574/year) and a competitive total compensation package. Do you have? The ability to accurately prepare, maintain, and reconcile financial transactions in a timely manner Prior experience in bookkeeping and accounts payable/receivable Previous experience processing vendor payments and employee reimbursements Experience extracting and analyzing data, creating reports using financial systems and databases Excellent communication and interpersonal skills, including the ability to effectively interact with employees, managers, and vendors Excellent organizational and time management skills Strong computer skills, including experience with Excel, Outlook, and Word Experience working with Enterprise Financial Systems (EFS) is highly desired The drive to provide exemplary customer service If so, apply now and grow your career in public service with SPI! A Senior Accounting Specialist in SPI maintains and reviews financial and statistical records, may provide direction to other clerical accounting personnel, may guide and train employees, and may participate in the new hire selection process. When you join Sonoma Public Infrastructure as a Senior Accounting Specialist for the Roads Division, you will become a subject matter expert with responsibility for accounts payable, including processing of vouchers, submitting requisitions, and tracking contract expenditures by project/supplier. The Senior Accounting Specialist will work closely with a Department Analyst and an Accountant from the Auditor-Controller-Treasurer-Tax-Collector Department to determine priorities and ensure a quality work product. In addition, this position interacts with internal department staff and outside vendors to gather information and address questions. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . The Civil Service title for this job classification is Senior Account Clerk. The employment list established from this recruitment may also fill other full-time, part-time, and extra-help English monolingual or bilingual English/Spanish positions that may occur during the active status of the employment list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include completion of 12 semester units or 16 quarter units in accounting, record keeping, business math, or a closely related field; and one year of responsible full-time experience which includes the review, processing, and maintenance of fiscal transactions and accounts, or statistical data and records. OR Some coursework in accounting, record keeping, business math, or a closely related field, and two years of increasingly responsible full-time experience which includes the review, processing, and maintenance of fiscal transactions and accounts, or statistical data and records. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: methods, practices, and terminology used in financial and statistical clerical work, including working knowledge of costs and budgetary accounting principles, and double entry bookkeeping; government and departmental policies, regulations, and procedures in order to satisfactorily perform assigned account or statistical record keeping functions, resolve the related problems, or assess acceptability of work performance and procedures; department services, organization, and functions to proficiently plan, prioritize, coordinate, implement, direct, review, and perform work assigned to a clerical accounting section. Working knowledge of: basic arithmetic to include addition, subtraction, multiplication, and division of whole numbers, fractions, decimals, and derivatives in order to count, calculate, balance, check, and adjust fiscal and/or statistical data; modern office methods and procedures; database, spreadsheet, and word processing applications. Ability to: exercise judgment and technical skill in performing assigned duties without direct supervision; work with tabular detail such as codes, figures, and numbers; set up and revise account or statistical record keeping procedures and records; review, code, post, adjust, and summarize fiscal transactions or statistical data; maintain and reconcile control records; prepare final reports and statements; oversee the maintenance of financial and statistical records, and act as a subject matter resource to other workers; provide lead direction to other clerical accounting staff; make arithmetic computations rapidly and accurately; use and understand common database, spreadsheet, and word processing applications; transcribe data and record information neatly and legibly; establish and maintain effective working relationships with coworkers and the general public; operate office equipment such as adding machines, calculators, and computers in order to post, balance, summarize, and adjust data; type accurately. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will b e scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/29/2024 11:59 PM Pacific
Apr 12, 2024
Full Time
Position Information Join Sonoma Public Infrastructure (SPI) as a Senior Accounting Specialist! Starting salary up to $36.21/hour ($75,574/year) and a competitive total compensation package. Do you have? The ability to accurately prepare, maintain, and reconcile financial transactions in a timely manner Prior experience in bookkeeping and accounts payable/receivable Previous experience processing vendor payments and employee reimbursements Experience extracting and analyzing data, creating reports using financial systems and databases Excellent communication and interpersonal skills, including the ability to effectively interact with employees, managers, and vendors Excellent organizational and time management skills Strong computer skills, including experience with Excel, Outlook, and Word Experience working with Enterprise Financial Systems (EFS) is highly desired The drive to provide exemplary customer service If so, apply now and grow your career in public service with SPI! A Senior Accounting Specialist in SPI maintains and reviews financial and statistical records, may provide direction to other clerical accounting personnel, may guide and train employees, and may participate in the new hire selection process. When you join Sonoma Public Infrastructure as a Senior Accounting Specialist for the Roads Division, you will become a subject matter expert with responsibility for accounts payable, including processing of vouchers, submitting requisitions, and tracking contract expenditures by project/supplier. The Senior Accounting Specialist will work closely with a Department Analyst and an Accountant from the Auditor-Controller-Treasurer-Tax-Collector Department to determine priorities and ensure a quality work product. In addition, this position interacts with internal department staff and outside vendors to gather information and address questions. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . The Civil Service title for this job classification is Senior Account Clerk. The employment list established from this recruitment may also fill other full-time, part-time, and extra-help English monolingual or bilingual English/Spanish positions that may occur during the active status of the employment list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include completion of 12 semester units or 16 quarter units in accounting, record keeping, business math, or a closely related field; and one year of responsible full-time experience which includes the review, processing, and maintenance of fiscal transactions and accounts, or statistical data and records. OR Some coursework in accounting, record keeping, business math, or a closely related field, and two years of increasingly responsible full-time experience which includes the review, processing, and maintenance of fiscal transactions and accounts, or statistical data and records. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: methods, practices, and terminology used in financial and statistical clerical work, including working knowledge of costs and budgetary accounting principles, and double entry bookkeeping; government and departmental policies, regulations, and procedures in order to satisfactorily perform assigned account or statistical record keeping functions, resolve the related problems, or assess acceptability of work performance and procedures; department services, organization, and functions to proficiently plan, prioritize, coordinate, implement, direct, review, and perform work assigned to a clerical accounting section. Working knowledge of: basic arithmetic to include addition, subtraction, multiplication, and division of whole numbers, fractions, decimals, and derivatives in order to count, calculate, balance, check, and adjust fiscal and/or statistical data; modern office methods and procedures; database, spreadsheet, and word processing applications. Ability to: exercise judgment and technical skill in performing assigned duties without direct supervision; work with tabular detail such as codes, figures, and numbers; set up and revise account or statistical record keeping procedures and records; review, code, post, adjust, and summarize fiscal transactions or statistical data; maintain and reconcile control records; prepare final reports and statements; oversee the maintenance of financial and statistical records, and act as a subject matter resource to other workers; provide lead direction to other clerical accounting staff; make arithmetic computations rapidly and accurately; use and understand common database, spreadsheet, and word processing applications; transcribe data and record information neatly and legibly; establish and maintain effective working relationships with coworkers and the general public; operate office equipment such as adding machines, calculators, and computers in order to post, balance, summarize, and adjust data; type accurately. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will b e scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/29/2024 11:59 PM Pacific
HAYWARD AREA RECREATION & PARK DISTRICT
Hayward, California, United States
Job Details Level : Experienced Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Hourly Salary Range : $23.16 - $31.27 Hourly Job Category : Aquatics We are hiring Senior Water Safety Instructors ! Come join our Aquatics team! POSITION SUMMARY Under direct or general supervision from the Recreation Supervisor, provides aquatic safety, supervision, and instruction for the patrons in the District Learn to Swim Program. Receives direct or general supervision from assigned supervisory or management personnel. Exercises general supervision and provides training to other staff. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the Water Safety Instructor series. This class can be distinguished from the class of Water Safety Instructor in that the incumbents in this class leads the Water Safety Instructors and the entire Learn to Swim program at a District Swim Center. ESSENTIAL DUTIES AND RESPONSIBILITIES: Incumbents may not perform all duties. Duties include but are not limited to the following: All duties and responsibilities of a Lifeguard, Water Safety Instructor, and Head Lifeguard Conducts proper opening and closing procedures of the aquatic facilities Assists in all staff trainings Analyzes program needs and recommends new and innovative program ideas Sets up proper furniture arrangements, equipment, and facility maintenance Works as a lead with Water Safety Instructors offering assistance in maintaining the proper execution of all aspects of the Learn to Swim program Provides supervision and training to all employees within the assigned program area including lifeguards. Ensures all District policies are followed during all programs, special events and facility use Provides customer service and problem solving Performs functions of registration software applications Prepares daily deposits and reconciles daily reports, ensures that all revenues received at assigned sites are accounted for and properly entered Performs other duties as assigned WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. The functions of this position are primarily performed in outdoor locations as part of a team. The setting includes various weather conditions, including heat and sunshine. Incumbents must wear an appropriate uniform with identification and protective equipment. The environment requires working in and around water as well as slippery and/or wet surfaces. Specialized aspects of the work environment may also include high noise levels, working with participants who are using potentially dangerous sports equipment, and risk of exposure to pool water treatment chemicals and cleaning agents. Incumbents may be assigned an irregular working schedule including weekends, early mornings, evenings and holidays and may have to travel between various locations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, by telephone, by PA system and by radio, and to speak loudly in a noisy setting; vision adequate to clearly distinguish objects and persons at a distance and to identify signs of swimmer distress; bodily movement adequate to frequently sit, stand, walk, run, jump, climb, swim, dive, reach, turn, bend, squat, stoop, kneel, crawl, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, write and operate office machines and equipment; strength and endurance to safely swim 300 yards, perform lifting and carrying of items/persons up to 50 pounds, and work outdoors in the sun for prolonged periods of time. MINIMUM QUALIFICATION REQUIREMENTS Ability and Skill to: Work with adults, children and families participating in Learn to Swim programs Monitor compliance with District regulations and policies, and general safety practices related to pools and aquatic activities; firmly but tactfully enforce rules and regulations Utilize staff and volunteers effectively. React quickly and calmly in emergencies; rescue swimmers in distress Administer first aid, CPR and/or artificial respiration Maintain discipline, order and safety in a crowded and loud environment Understand and carry out oral and written instructions Communicate effectively with a wide range of people Respond appropriately to changing situations and stressful conditions Maintain cooperative relationships with those contacted during the work Knowledge of: Basic safety precautions and procedures related to recreation programs and facilities Philosophy, objectives and requirements in the implementation of municipal aquatics programs Knowledge and command of all of the latest safety standards and information related to aquatics Professional work habits including reliability, dependability, creativity, and demonstration of enthusiasm for the job Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the District in all contact with the public Office equipment, practices and procedures Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff Education/Experience/Training: At least one year as a Lifeguard and one year as a Water Safety Instructor is required Must possess current certificates in Lifeguard Training, CPR for the Professional Rescuer, as well as standard First Aid, and must maintain certifications thereafter as a condition of continued employment Must possess a current Water Safety Instructor certificate Possession of Lifeguarding Instructor and or Water Safety Instructor Trainer is highly desirable. Any combination of experience, training and/or education that provided the required knowledge, skills and abilities of the class is acceptable Special Requirements: Must be at least 18 years of age Must pass a fingerprint and/or background clearance prior to employment Completion of the Hepatitis B vaccination series is recommended Provide proof of negative TB Skin Test Verification of ID and ability work in the USA
Mar 07, 2024
Part Time
Job Details Level : Experienced Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Hourly Salary Range : $23.16 - $31.27 Hourly Job Category : Aquatics We are hiring Senior Water Safety Instructors ! Come join our Aquatics team! POSITION SUMMARY Under direct or general supervision from the Recreation Supervisor, provides aquatic safety, supervision, and instruction for the patrons in the District Learn to Swim Program. Receives direct or general supervision from assigned supervisory or management personnel. Exercises general supervision and provides training to other staff. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the Water Safety Instructor series. This class can be distinguished from the class of Water Safety Instructor in that the incumbents in this class leads the Water Safety Instructors and the entire Learn to Swim program at a District Swim Center. ESSENTIAL DUTIES AND RESPONSIBILITIES: Incumbents may not perform all duties. Duties include but are not limited to the following: All duties and responsibilities of a Lifeguard, Water Safety Instructor, and Head Lifeguard Conducts proper opening and closing procedures of the aquatic facilities Assists in all staff trainings Analyzes program needs and recommends new and innovative program ideas Sets up proper furniture arrangements, equipment, and facility maintenance Works as a lead with Water Safety Instructors offering assistance in maintaining the proper execution of all aspects of the Learn to Swim program Provides supervision and training to all employees within the assigned program area including lifeguards. Ensures all District policies are followed during all programs, special events and facility use Provides customer service and problem solving Performs functions of registration software applications Prepares daily deposits and reconciles daily reports, ensures that all revenues received at assigned sites are accounted for and properly entered Performs other duties as assigned WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. The functions of this position are primarily performed in outdoor locations as part of a team. The setting includes various weather conditions, including heat and sunshine. Incumbents must wear an appropriate uniform with identification and protective equipment. The environment requires working in and around water as well as slippery and/or wet surfaces. Specialized aspects of the work environment may also include high noise levels, working with participants who are using potentially dangerous sports equipment, and risk of exposure to pool water treatment chemicals and cleaning agents. Incumbents may be assigned an irregular working schedule including weekends, early mornings, evenings and holidays and may have to travel between various locations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, by telephone, by PA system and by radio, and to speak loudly in a noisy setting; vision adequate to clearly distinguish objects and persons at a distance and to identify signs of swimmer distress; bodily movement adequate to frequently sit, stand, walk, run, jump, climb, swim, dive, reach, turn, bend, squat, stoop, kneel, crawl, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, write and operate office machines and equipment; strength and endurance to safely swim 300 yards, perform lifting and carrying of items/persons up to 50 pounds, and work outdoors in the sun for prolonged periods of time. MINIMUM QUALIFICATION REQUIREMENTS Ability and Skill to: Work with adults, children and families participating in Learn to Swim programs Monitor compliance with District regulations and policies, and general safety practices related to pools and aquatic activities; firmly but tactfully enforce rules and regulations Utilize staff and volunteers effectively. React quickly and calmly in emergencies; rescue swimmers in distress Administer first aid, CPR and/or artificial respiration Maintain discipline, order and safety in a crowded and loud environment Understand and carry out oral and written instructions Communicate effectively with a wide range of people Respond appropriately to changing situations and stressful conditions Maintain cooperative relationships with those contacted during the work Knowledge of: Basic safety precautions and procedures related to recreation programs and facilities Philosophy, objectives and requirements in the implementation of municipal aquatics programs Knowledge and command of all of the latest safety standards and information related to aquatics Professional work habits including reliability, dependability, creativity, and demonstration of enthusiasm for the job Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the District in all contact with the public Office equipment, practices and procedures Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff Education/Experience/Training: At least one year as a Lifeguard and one year as a Water Safety Instructor is required Must possess current certificates in Lifeguard Training, CPR for the Professional Rescuer, as well as standard First Aid, and must maintain certifications thereafter as a condition of continued employment Must possess a current Water Safety Instructor certificate Possession of Lifeguarding Instructor and or Water Safety Instructor Trainer is highly desirable. Any combination of experience, training and/or education that provided the required knowledge, skills and abilities of the class is acceptable Special Requirements: Must be at least 18 years of age Must pass a fingerprint and/or background clearance prior to employment Completion of the Hepatitis B vaccination series is recommended Provide proof of negative TB Skin Test Verification of ID and ability work in the USA
CITY OF PLACENTIA, CA
Placentia, California, United States
Description THE CITY OF PLACENTIA IS NOW RECRUITING FOR THE POSITION OF SENIOR COMMUNITY SERVICES SPECIALIST (SENIOR SERVICES) The City of Placentia is seeking a dynamic, team-oriented, and motivated individual to deliver the highest quality of customer service and administrative support for a variety of programs, services, and special events in support of the Community Services Department. If you have a passion for public service and the desire to make a meaningful impact in a vibrant and diverse community, Don't Wait, Apply Today! THE POSITION: Under general supervision, assists in planning, coordinating, and supervising of the City's senior services programming and may assist with one or more phases of the City-wide recreation program; performs a wide variety of office work in support of recreation programming; and does related work as required. The Senior Community Services Specialist receives direction from the Community Services Coordinator, which has accountability for programs and events at all of the City's different centers, and who works with the Deputy Director of Community Services in planning and evaluating programs, in accordance with City needs and priorities. This position is a part-time, at-will, non-benefited, and up to 28 hours per week; additionally, this recruitment will be used to fill a vacancy and establish and eligibility list in the even of future openings. Examples of Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Plan, organize, and coordinate recreational and leisure programs for the City's Senior Center and related programs. This may encompass a variety of activities such as exercise classes, banquet programs, groceries and commodities programs, bingo/games, special interest classes, excursions, and special events. Develop innovative program ideas, establish goals and objectives, and execute related programs. Supervise the day-to-day operations of the senior center. Maintain an organized system of files, records, and database information pertaining to programs, participants, and activities. Cultivate productive relationships with external organizations like Meals on Wheels OC, Second Harvest Food Bank, Community Action Partnership (CAP), and the Office on Aging. Coordinate and plan special events, manage supply and equipment procurement, engage instructors and service providers, and oversee facility usage for Senior Services programs. Schedule, train, oversee, and appraise the performance of staff and contractors. Aid in the recruitment, selection, and orientation of new employees. Strategize staff assignments, projects, and work schedules concerning senior programs. Develop a monthly calendar of activities and special events. Create, distribute, and publicize program and event materials such as flyers, brochures, and pamphlets for Senior Services. Ensure the senior center's upkeep and communicate repair or maintenance needs to the Community Services Coordinator. Report safety incidents and ensure safety compliance. Compile data for daily, monthly, and annual reports on center activities. Include statistics on program attendance, revenues, maintenance and repairs, incidents, accidents, and participation rates in Senior Services programs. Contribute to the formulation of annual program and facility budgets. Monitor expenditures and revenue by account, maintaining financial records for Senior Services programs. Manage inventory of supplies, equipment lists, and other essential records. Deliver oral and written information to program participants about program services and events. Prepare agendas, staff reports, and correspondence as necessary. Evaluate programs and staff on a daily basis and provide recommendations for program enhancements and personnel improvements. Undertake responsibilities as a ServSafe Kitchen Manager, including receiving meal deliveries, maintaining kitchen cleanliness and sanitation, and preparing meals following Meals On Wheels OC guidelines. Act on behalf of the Community Services Coordinator when required and perform other relevant duties as required. Typical Qualifications EDUCATION & EXPERIENCE A typical way of obtaining the knowledge, skills and abilities described above involves: EXPERIENCE: A minimum of two (2) years experience assisting in organizing, implementing, and planning recreational, social services, and/or community service programs. Previous experience in coordinating and planning social programs and events for seniors or community members is high preferred; prior experience working for a public agency, non-profit, or related is beneficial. EDUCATION: Graduation from high school or GED is required; furthered by the completion of college-level courses in public administration, recreation, social services, or a closely related field. LICENCES & CERTIFICATIONS: Possession of, or the ability to obtain an American Red Cross or equivalent CPR/FIRST AID/AED Certification is required by start date. Possession of a valid Class C California driver’s license and acceptable driving record is required. KNOWLEDGE OF: Modern theories, principles, and practices in the field of recreation; applicable federal, State, and local laws, regulations, and ordinances related to health and safety at community facilities; accounting, purchasing, and budgeting practices; research and report writing methods and techniques; project management and event planning skills; local government organization and the functions and practices of a municipal recreation unit; work planning, organization, and employee supervision and training; computer hardware and software applications. ABILITY TO: Plan, organize, review, and evaluate the work of part-time and seasonal employees; lead, motivate, and train staff in work procedures; plan, organize, and prioritize tasks; effectively coordinate and administer a variety of programs, projects, and special events; recommend comprehensive programs based upon community needs, available resources and overall City priorities and policies; represent the City effectively in meetings with commissions, community groups, governmental bodies, the media, and the public; establish and maintain cooperative working relationships with co-workers, supervisors, vendors, contractors, consultants, government officials and others contacted in the course of work; exercise sound independent judgment within departmental guidelines; follow oral and written instructions; communicate effectively, both orally and in writing; prepare clear, concise and complete documents, reports and correspondence; conduct analyses and make accurate recom menda tions based on study findings; operate computer hardware and use word processing, spreadsheet, database, and graphics software programs. Supplemental Information PHYSICAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands While performing the duties of this class, the employee is regularly required to stand, sit, or walk; talk or hear, in person and by telephone. Lifting, straightening, and moving tables and chairs and/or equipment to arrange facilities for special events and/or meetings. Depending upon the position assignment, the employee is expected to demonstrate skills and participate in or lead sports and events. The employee may occasionally lift, move, and carry objects typically weighing up to 40 pounds. The employee must be able to physically lift, push, pull, and/or carry materials and equipment used for special events weighing up to 50 pounds. Sensory demands include the ability to see within normal range, the ability to use close vision and adjust focus, and talk, hear, and use electronic touch keypads. WORK ENVIRONMENT The employee works in both office and field settings, and occasional travel is required to different community centers, events, and public meeting sites. In the office setting, the noise level is frequently moderate, and typically below 70 decibels. In field settings, the employee is occasionally exposed to loud noise during sporting and recreational activities which exceeds 80 decibels. The employee works under variable weather conditions at different sites and events. RECRUITMENT PROCESS Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at https://www.governmentjobs.com/careers/Placentia as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of education, training, and experience, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year, or until an insufficient number of candidates remain unless exhausted sooner. EQUAL OPPORTUNITY EMPLOYER The City of Placentia is an Equal Opportunity employer and does not discriminate on the basis of race, color, gender, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, veteran status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service. The City is committed to making its programs, services, and activities accessible to individuals with qualified disabilities. If you require reasonable accommodations to complete the employment application and/or participate in the testing process, please contact the Human Resources Office at (714) 993-8141 prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request.The City of Placentia's Drug-Free Workplace Policy requires that all applicants undergo substance abuse testing prior to employment. The City of Placentia will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City is concerned regarding a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ . In accordance with California Government Code Section 3100, City of Placentia employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Retirement - California Public Agency Retirement Services (PARS) PST Deferred Compensation Plan. Contribution to this account is 7.5% per pay period, the City pays 3.75% and the employee pays 3.75% deducted from salary. Additionally, e?????mployee pays 1.45% ???????towards Medicare per paycheck. Part-Time Sick Leave -24 hours of sick leave per fiscal year with a banked max of 48 hours. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Apr 09, 2024
Part Time
Description THE CITY OF PLACENTIA IS NOW RECRUITING FOR THE POSITION OF SENIOR COMMUNITY SERVICES SPECIALIST (SENIOR SERVICES) The City of Placentia is seeking a dynamic, team-oriented, and motivated individual to deliver the highest quality of customer service and administrative support for a variety of programs, services, and special events in support of the Community Services Department. If you have a passion for public service and the desire to make a meaningful impact in a vibrant and diverse community, Don't Wait, Apply Today! THE POSITION: Under general supervision, assists in planning, coordinating, and supervising of the City's senior services programming and may assist with one or more phases of the City-wide recreation program; performs a wide variety of office work in support of recreation programming; and does related work as required. The Senior Community Services Specialist receives direction from the Community Services Coordinator, which has accountability for programs and events at all of the City's different centers, and who works with the Deputy Director of Community Services in planning and evaluating programs, in accordance with City needs and priorities. This position is a part-time, at-will, non-benefited, and up to 28 hours per week; additionally, this recruitment will be used to fill a vacancy and establish and eligibility list in the even of future openings. Examples of Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Plan, organize, and coordinate recreational and leisure programs for the City's Senior Center and related programs. This may encompass a variety of activities such as exercise classes, banquet programs, groceries and commodities programs, bingo/games, special interest classes, excursions, and special events. Develop innovative program ideas, establish goals and objectives, and execute related programs. Supervise the day-to-day operations of the senior center. Maintain an organized system of files, records, and database information pertaining to programs, participants, and activities. Cultivate productive relationships with external organizations like Meals on Wheels OC, Second Harvest Food Bank, Community Action Partnership (CAP), and the Office on Aging. Coordinate and plan special events, manage supply and equipment procurement, engage instructors and service providers, and oversee facility usage for Senior Services programs. Schedule, train, oversee, and appraise the performance of staff and contractors. Aid in the recruitment, selection, and orientation of new employees. Strategize staff assignments, projects, and work schedules concerning senior programs. Develop a monthly calendar of activities and special events. Create, distribute, and publicize program and event materials such as flyers, brochures, and pamphlets for Senior Services. Ensure the senior center's upkeep and communicate repair or maintenance needs to the Community Services Coordinator. Report safety incidents and ensure safety compliance. Compile data for daily, monthly, and annual reports on center activities. Include statistics on program attendance, revenues, maintenance and repairs, incidents, accidents, and participation rates in Senior Services programs. Contribute to the formulation of annual program and facility budgets. Monitor expenditures and revenue by account, maintaining financial records for Senior Services programs. Manage inventory of supplies, equipment lists, and other essential records. Deliver oral and written information to program participants about program services and events. Prepare agendas, staff reports, and correspondence as necessary. Evaluate programs and staff on a daily basis and provide recommendations for program enhancements and personnel improvements. Undertake responsibilities as a ServSafe Kitchen Manager, including receiving meal deliveries, maintaining kitchen cleanliness and sanitation, and preparing meals following Meals On Wheels OC guidelines. Act on behalf of the Community Services Coordinator when required and perform other relevant duties as required. Typical Qualifications EDUCATION & EXPERIENCE A typical way of obtaining the knowledge, skills and abilities described above involves: EXPERIENCE: A minimum of two (2) years experience assisting in organizing, implementing, and planning recreational, social services, and/or community service programs. Previous experience in coordinating and planning social programs and events for seniors or community members is high preferred; prior experience working for a public agency, non-profit, or related is beneficial. EDUCATION: Graduation from high school or GED is required; furthered by the completion of college-level courses in public administration, recreation, social services, or a closely related field. LICENCES & CERTIFICATIONS: Possession of, or the ability to obtain an American Red Cross or equivalent CPR/FIRST AID/AED Certification is required by start date. Possession of a valid Class C California driver’s license and acceptable driving record is required. KNOWLEDGE OF: Modern theories, principles, and practices in the field of recreation; applicable federal, State, and local laws, regulations, and ordinances related to health and safety at community facilities; accounting, purchasing, and budgeting practices; research and report writing methods and techniques; project management and event planning skills; local government organization and the functions and practices of a municipal recreation unit; work planning, organization, and employee supervision and training; computer hardware and software applications. ABILITY TO: Plan, organize, review, and evaluate the work of part-time and seasonal employees; lead, motivate, and train staff in work procedures; plan, organize, and prioritize tasks; effectively coordinate and administer a variety of programs, projects, and special events; recommend comprehensive programs based upon community needs, available resources and overall City priorities and policies; represent the City effectively in meetings with commissions, community groups, governmental bodies, the media, and the public; establish and maintain cooperative working relationships with co-workers, supervisors, vendors, contractors, consultants, government officials and others contacted in the course of work; exercise sound independent judgment within departmental guidelines; follow oral and written instructions; communicate effectively, both orally and in writing; prepare clear, concise and complete documents, reports and correspondence; conduct analyses and make accurate recom menda tions based on study findings; operate computer hardware and use word processing, spreadsheet, database, and graphics software programs. Supplemental Information PHYSICAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands While performing the duties of this class, the employee is regularly required to stand, sit, or walk; talk or hear, in person and by telephone. Lifting, straightening, and moving tables and chairs and/or equipment to arrange facilities for special events and/or meetings. Depending upon the position assignment, the employee is expected to demonstrate skills and participate in or lead sports and events. The employee may occasionally lift, move, and carry objects typically weighing up to 40 pounds. The employee must be able to physically lift, push, pull, and/or carry materials and equipment used for special events weighing up to 50 pounds. Sensory demands include the ability to see within normal range, the ability to use close vision and adjust focus, and talk, hear, and use electronic touch keypads. WORK ENVIRONMENT The employee works in both office and field settings, and occasional travel is required to different community centers, events, and public meeting sites. In the office setting, the noise level is frequently moderate, and typically below 70 decibels. In field settings, the employee is occasionally exposed to loud noise during sporting and recreational activities which exceeds 80 decibels. The employee works under variable weather conditions at different sites and events. RECRUITMENT PROCESS Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at https://www.governmentjobs.com/careers/Placentia as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of education, training, and experience, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year, or until an insufficient number of candidates remain unless exhausted sooner. EQUAL OPPORTUNITY EMPLOYER The City of Placentia is an Equal Opportunity employer and does not discriminate on the basis of race, color, gender, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, veteran status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service. The City is committed to making its programs, services, and activities accessible to individuals with qualified disabilities. If you require reasonable accommodations to complete the employment application and/or participate in the testing process, please contact the Human Resources Office at (714) 993-8141 prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request.The City of Placentia's Drug-Free Workplace Policy requires that all applicants undergo substance abuse testing prior to employment. The City of Placentia will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City is concerned regarding a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ . In accordance with California Government Code Section 3100, City of Placentia employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Retirement - California Public Agency Retirement Services (PARS) PST Deferred Compensation Plan. Contribution to this account is 7.5% per pay period, the City pays 3.75% and the employee pays 3.75% deducted from salary. Additionally, e?????mployee pays 1.45% ???????towards Medicare per paycheck. Part-Time Sick Leave -24 hours of sick leave per fiscal year with a banked max of 48 hours. Closing Date/Time: 5/5/2024 11:59 PM Pacific
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs routine to complex administrative support and technical duties to support student enrollment, registration and access to records; performs complex data entry, tracking and reporting processes; processes exception petitions and resolves standard student enrollment issues; performs registration and enrollment duties for nonstandard programs requiring manual processes; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Performs routine to complex front counter and web room admissions and records duties; answers questions from and assists returning, currently enrolled and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and validates student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Answers escalated student questions regarding policies, procedures, programs and services including clarification of course and program enrollment requirements and department processes and procedures; verifies student eligibility and program participation for enrollment, registration and proper documentation purposes; overrides holds and processes petitions following established guidelines; researches and prepares documentation for nonstandard petitions and requests requiring a higher level of approval. Provides technical assistance and information to students, faculty and staff regarding eligibility, required documentation, processing requirements and fees; explains applications, requirements and correct procedures for completion of forms, applications and processes and restrictions; reviews completed forms for accuracy and completeness; assists departments with dual enrollment, cohort and other programmatic enrollments and registration processes. Receives and inputs a variety of student information into computer systems; downloads instructors' rosters, unit and grade reports and prepares for review and approval; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs. Documents and enters into applicable computer systems grade changes, course repeats, unit and grade point average calculations and other student activity to update student academic records and ensure accurate accounting of student records; assists with grade intake at semester end; researches and resolves enrollment and transcript problems such as duplicate accounts and conflicting/inaccurate information. Prepares and compiles packets of materials; receives, opens and processes returned mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. As assigned, accepts payments and cash receipts for parking, child care, tuition and other payments; closes and balances cash drawer; issues student identification cards. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Assists with responding to subpoenas for student records and enrollment verifications. Interacts with other departments and with state and federal programs on behalf of the department/ program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Modern office practices, procedures and equipment including computers and applicable software programs. Department services, program goals, objectives, policies, procedures and practices. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data utilizing District computer systems used for admissions and records functions. Policies, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply District, departmental and administrative policies, procedures and practices. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Track and report statistical information utilizing complex spreadsheets and databases. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Represent the District effectively to students, customers and the public. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent, and at least three years of progressively responsible experience involving admissions, enrollment and student records; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Some assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Mar 07, 2024
Temporary
General Purpose Under general supervision, performs routine to complex administrative support and technical duties to support student enrollment, registration and access to records; performs complex data entry, tracking and reporting processes; processes exception petitions and resolves standard student enrollment issues; performs registration and enrollment duties for nonstandard programs requiring manual processes; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Performs routine to complex front counter and web room admissions and records duties; answers questions from and assists returning, currently enrolled and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and validates student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Answers escalated student questions regarding policies, procedures, programs and services including clarification of course and program enrollment requirements and department processes and procedures; verifies student eligibility and program participation for enrollment, registration and proper documentation purposes; overrides holds and processes petitions following established guidelines; researches and prepares documentation for nonstandard petitions and requests requiring a higher level of approval. Provides technical assistance and information to students, faculty and staff regarding eligibility, required documentation, processing requirements and fees; explains applications, requirements and correct procedures for completion of forms, applications and processes and restrictions; reviews completed forms for accuracy and completeness; assists departments with dual enrollment, cohort and other programmatic enrollments and registration processes. Receives and inputs a variety of student information into computer systems; downloads instructors' rosters, unit and grade reports and prepares for review and approval; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs. Documents and enters into applicable computer systems grade changes, course repeats, unit and grade point average calculations and other student activity to update student academic records and ensure accurate accounting of student records; assists with grade intake at semester end; researches and resolves enrollment and transcript problems such as duplicate accounts and conflicting/inaccurate information. Prepares and compiles packets of materials; receives, opens and processes returned mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. As assigned, accepts payments and cash receipts for parking, child care, tuition and other payments; closes and balances cash drawer; issues student identification cards. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Assists with responding to subpoenas for student records and enrollment verifications. Interacts with other departments and with state and federal programs on behalf of the department/ program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Modern office practices, procedures and equipment including computers and applicable software programs. Department services, program goals, objectives, policies, procedures and practices. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data utilizing District computer systems used for admissions and records functions. Policies, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply District, departmental and administrative policies, procedures and practices. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Track and report statistical information utilizing complex spreadsheets and databases. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Represent the District effectively to students, customers and the public. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent, and at least three years of progressively responsible experience involving admissions, enrollment and student records; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Some assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
CITY OF LAGUNA BEACH, CA
Laguna Beach, California, United States
Description A 4% Cost of Living Increase is scheduled for 07/01/2024. The City of Laguna Beach is thrilled to announce that we are now accepting applications for the role of Senior Planner within our Community Development’s Planning Division. Join our diverse and dynamic team to collaborate with Planning Managers and leadership in serving the Laguna Beach community. This position will report directly to the Planning Manager. As a Senior Planner, you will be responsible for performing professional-level tasks in current and advanced planning and will provide information and assistance to city policymakers, developers, the community, and the public on zoning, planning, housing, historic, and development related matters. What you’ll be great at: Building Positive Working Relationships - Team Player Obtaining Facts and Data On Issues or Questions Understanding, Interpreting, and Ensuring Compliance with Local and State Laws and Regulations Critical Thinking and Decision Making Engaging Effectively in Dialogue, and Communicating Effectively in Writing Engaging Others for Input, Contribution, and Shared Responsibility for Outcomes Reaching Mutually Satisfying Agreements and Compromises Presenting Self as a Positive Representative of the Organization A Passion for Delivering Outstanding Customer Service Exciting Projects You’ll Be Contributing to: Laguna Canyon Specific Plan Comprehensive Zoning Code update The City’s Historic Preservation Program Examples of Duties The normal duties for this position can be found in the job description for Senior Planner. They are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Qualifications Any combination of education and experience demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows: Education: A Bachelor's Degree or equivalent in architecture, planning, urban or environmental studies, geography, public administration, business management or a closely related field is required. A Master's degree is highly desired. Experience: Four years of responsible work experience in the field of planning in a public agency is required. Six years is preferred. License/Certificate Requirements: Due to the performance of some field duties, which may require the operation of a personal or City vehicle, a valid California Driver's license and an acceptable driving record are required. An American Institute of Certified Planners (AICP) Certification is highly desired. Supplemental Information Application/Selection Process: Applications will be accepted on a continuous basis with a first review on March 29, 2024. Applications will be screened carefully and selected applicants will be invited to participate in the Structured Panel Interview. The appointing hiring authority will further review the job-related qualifications of those deemed eligible for hire before making selection decisions. The selection process may be modified based on the needs of the City. Pre-Placement Process: The selected candidate must successfully pass a fingerprint check with the State Department of Justice, a pre-placement physical and drug test, educational and employment verification, and reference check(s). Why work for Laguna Beach: Laguna Beach is a beautiful coastal city located in Orange County, California, with a vibrant art scene and cultural events. We offer competitive compensation and benefits packages, including City paid health insurance for employees, retirement plans, and paid time off. The City has a strong commitment to its employees, providing opportunities for professional growth and development through training and education programs. Benefits for Laguna Beach Municipal Employees' Association (MEA) Retirement : The City offers membership in the California Public Employees Retirement System (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS. 2% at 62 for PEPRA CalPERS members, or 2.5% at 55 for Classic CalPERS members. Health Coverage: The City covers the medical and dental insurance premium costs for employee-only and provides a contribution towards dependent premium costs. A medical insurance waiver program is available for employees covered by medical insurance other than the City’s medical insurance. Vacation: Vacation leave accrues at a rate of 96 hours per year. This increases to 136 hours per year after five years of service, and to 176 hours per year after nine years of service. A cash-out option exists for accrued vacation time. Holiday: The City provides 90 hours for 11 paid holidays per year. Sick Leave: Sick leave accrues at a rate of 80 hours per year. Unused sick leave is available for cash-in at 50% value into your Retirement Health Savings (RHS) account. Retirement Health Savings Plan: The City, on your behalf, deposits a monthly pre-tax contribution of $100 into your RHS account. Life Insurance: The City provides a life insurance benefit in the amount of $50,000, including coverage for Accidental Death and Dismemberment and Long-term Disability. Pay Plan: The basic pay ranges are composed of 8 steps, with each step varying by approximately 5%. Acting Pay: Employees will receive an additional 5% of their current base salary for working out of classification for 15 or more consecutive workdays. Alternate Work Schedule: City Hall is currently operating on a 9/80 work schedule. Other work schedules may be available including, but not limited to, a 4/10, 9/80, 5/8 or other work schedule as may suit the operational needs of the City. Alternate work schedules are subject to City Manager approval. Other Benefits : The City offers a Flexible Spending Account, Educational Reimbursement Program, Employee Assistance Program, Exceptional Performance Pay Program, and Bilingual Pay Program.
Mar 16, 2024
Full Time
Description A 4% Cost of Living Increase is scheduled for 07/01/2024. The City of Laguna Beach is thrilled to announce that we are now accepting applications for the role of Senior Planner within our Community Development’s Planning Division. Join our diverse and dynamic team to collaborate with Planning Managers and leadership in serving the Laguna Beach community. This position will report directly to the Planning Manager. As a Senior Planner, you will be responsible for performing professional-level tasks in current and advanced planning and will provide information and assistance to city policymakers, developers, the community, and the public on zoning, planning, housing, historic, and development related matters. What you’ll be great at: Building Positive Working Relationships - Team Player Obtaining Facts and Data On Issues or Questions Understanding, Interpreting, and Ensuring Compliance with Local and State Laws and Regulations Critical Thinking and Decision Making Engaging Effectively in Dialogue, and Communicating Effectively in Writing Engaging Others for Input, Contribution, and Shared Responsibility for Outcomes Reaching Mutually Satisfying Agreements and Compromises Presenting Self as a Positive Representative of the Organization A Passion for Delivering Outstanding Customer Service Exciting Projects You’ll Be Contributing to: Laguna Canyon Specific Plan Comprehensive Zoning Code update The City’s Historic Preservation Program Examples of Duties The normal duties for this position can be found in the job description for Senior Planner. They are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Qualifications Any combination of education and experience demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows: Education: A Bachelor's Degree or equivalent in architecture, planning, urban or environmental studies, geography, public administration, business management or a closely related field is required. A Master's degree is highly desired. Experience: Four years of responsible work experience in the field of planning in a public agency is required. Six years is preferred. License/Certificate Requirements: Due to the performance of some field duties, which may require the operation of a personal or City vehicle, a valid California Driver's license and an acceptable driving record are required. An American Institute of Certified Planners (AICP) Certification is highly desired. Supplemental Information Application/Selection Process: Applications will be accepted on a continuous basis with a first review on March 29, 2024. Applications will be screened carefully and selected applicants will be invited to participate in the Structured Panel Interview. The appointing hiring authority will further review the job-related qualifications of those deemed eligible for hire before making selection decisions. The selection process may be modified based on the needs of the City. Pre-Placement Process: The selected candidate must successfully pass a fingerprint check with the State Department of Justice, a pre-placement physical and drug test, educational and employment verification, and reference check(s). Why work for Laguna Beach: Laguna Beach is a beautiful coastal city located in Orange County, California, with a vibrant art scene and cultural events. We offer competitive compensation and benefits packages, including City paid health insurance for employees, retirement plans, and paid time off. The City has a strong commitment to its employees, providing opportunities for professional growth and development through training and education programs. Benefits for Laguna Beach Municipal Employees' Association (MEA) Retirement : The City offers membership in the California Public Employees Retirement System (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS. 2% at 62 for PEPRA CalPERS members, or 2.5% at 55 for Classic CalPERS members. Health Coverage: The City covers the medical and dental insurance premium costs for employee-only and provides a contribution towards dependent premium costs. A medical insurance waiver program is available for employees covered by medical insurance other than the City’s medical insurance. Vacation: Vacation leave accrues at a rate of 96 hours per year. This increases to 136 hours per year after five years of service, and to 176 hours per year after nine years of service. A cash-out option exists for accrued vacation time. Holiday: The City provides 90 hours for 11 paid holidays per year. Sick Leave: Sick leave accrues at a rate of 80 hours per year. Unused sick leave is available for cash-in at 50% value into your Retirement Health Savings (RHS) account. Retirement Health Savings Plan: The City, on your behalf, deposits a monthly pre-tax contribution of $100 into your RHS account. Life Insurance: The City provides a life insurance benefit in the amount of $50,000, including coverage for Accidental Death and Dismemberment and Long-term Disability. Pay Plan: The basic pay ranges are composed of 8 steps, with each step varying by approximately 5%. Acting Pay: Employees will receive an additional 5% of their current base salary for working out of classification for 15 or more consecutive workdays. Alternate Work Schedule: City Hall is currently operating on a 9/80 work schedule. Other work schedules may be available including, but not limited to, a 4/10, 9/80, 5/8 or other work schedule as may suit the operational needs of the City. Alternate work schedules are subject to City Manager approval. Other Benefits : The City offers a Flexible Spending Account, Educational Reimbursement Program, Employee Assistance Program, Exceptional Performance Pay Program, and Bilingual Pay Program.
Minimum Qualifications Graduation with an associate degree from an accredited college or university with major coursework in a field related to Business Administration, Public Administration, Aviation Management, or a related field, OR Two (2) years of experience in the U.S. Military Services, airport operations, or another airport related field. OR Any combination of education and work experience may substitute for the above minimum qualifications. Any of the above, plus two (2) years of experience conducting direct secured area entrance activities as an authorized security representative of an airport operator with a complete airport security program as described in C.F.R. 49 1542.103. Licenses or Certifications: Must be able to obtain AAAE Ace Security Certification or Airport Security Coordinator Certification within sixty (60) days of hire. Valid Texas Class C Driver License. Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport. Notes to Applicants POSITION OVERVIEW This position serves as a trainer and performance evaluator for new personnel, develops and oversees daily schedules of Airport Agents, ensures staffed post have adequate supplies and serves as liaison between City security personnel and Federal representatives of TSA . Also performs Airport Agent Duties including carrying out day-to-day Federally mandated security tasks of an airport operator. In addition, this position is responsible for providing a safe and secure environment for the traveling public, external and internal customers at Austin-Bergstrom International Airport. This position recognizes and responds to violations of local, state, and federal laws and ordinances. This position responds to emergencies, makes decisions and coordinates emergency activities, and implements emergency plans. This position writes technical reports. This position works with federal agencies, and airport tenants as required ensuring the safety, security and efficiency of airport operations. This position answers emergency and non-emergency phone calls. This position provides customer service to Austin-Bergstrom International Airport and City of Austin Employees, other governmental agencies and tenants by performing duties such as providing information using communication devices. This position records data to appropriate forms/logs. This position searches for data on multi-application computer systems Operate/monitor multi-channel radio, audio/video, multi-agency and multi-jurisdictional paging systems. coordinate the opening and closing of the airport (or portions of it) based upon airport conditions, safety factors and emergencies. This position coordinates Investigations with other entities and Department of Aviation. ASSESSMENT A skills assessment will be required for this position. DRIVING REQUIREMENT This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA . This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. ON- CALL / CALL BACK RESPONSIBILITIES Position may require on-call or call back responsibilities. SHIFT INCENTIVE Shift work includes shift differential incentive for evening and night shifts and weekends. ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview. CRIMINAL HISTORY RECORDS CHECK The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE Must have the ability to read, write, and fluently speak in English. OVERTIME Overtime may be required with or without notice. WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. Current shift hours are 0500-1500, 1230-2230, or 2100-0700 and will rotate every 3-6 months or as deemed necessary to provide adequate coverage. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $24.56 - $28.80 Hours 0500 - 1500 Fri, Sat, Sun & Mon. 0500 - 1500 Mon, Tue, Wed & Thurs. 1230 - 2230 Tue, Wed, Thurs & Fri. 1230 - 2230 Fri, Sat, Sun & Mon. 2100 - 0700 Mon, Tue, Wed & Thurs. Hours may change due to department and/or operational needs. Work hours may include after-hours, overnights, holidays, weekends, and mandatory overtime. Shift schedules will rotate every 6 - 12 months. Job Close Date 04/23/2024 Type of Posting Division Only Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin Bergstrom International Airport Preferred Qualifications Experience training AUS Airport Agents in their assigned duties, post policies and procedures. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Conducts overt and covert inspections, and audits security practices and procedures. Conducts site vulnerability and physical security penetration tests and develops counter measures. Coordinates with TSA on required audits. Conducts internal and external testing of security measures. Performs outreach with tenants and internal staff to assist in the development of individual security programs. Conducts outreach training with tenants and internal staff on individual security requirements. Conducts audits of employee access levels to ensure they adhere to required federal mandates, while ensuring operational needs are met. Responds to documents, investigates, and mitigates security incidents. Researches information as requested/needed. Assesses Public Information Requests (PIRs) that fall under regulations of sensitive security information, such as airport access control logs. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership when necessary. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of airport operations, TSA regulations, and the Airport Security Program, etc. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and software related to the job. Skill in planning and organizing. Ability to quickly recognize and analyze irregular events. Ability to work with frequent interruptions and changes in priority. Ability to stay informed of airport operational, safety, and security issues. Ability to establish and maintain good working relationships with other City employees and the public. Ability to train others. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with an associate degree from an accredited college or university with major coursework in a field related to Business Administration, Public Administration, Aviation Management, or a related field, OR Two (2) years of experience in the U.S. Military Services, airport operations, or another airport related field. OR Any combination of education and work experience may substitute for the above minimum qualifications. Any of the above, plus two (2) years of experience conducting direct secured area entrance activities as an authorized security representative of an airport operator with a complete airport security program as described in C.F.R. 49 1542.103. Licenses and Certifications Required: Must be able to obtain AAAE Ace Security Certification or Airport Security Coordinator Certification within sixty (60) days of hire. Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport. Do you meet the minimum qualifications for this position? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a current City of Austin Aviation Security Division employee? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Please describe your experience training AUS Airport Agents in their assigned duties. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 17, 2024
Full Time
Minimum Qualifications Graduation with an associate degree from an accredited college or university with major coursework in a field related to Business Administration, Public Administration, Aviation Management, or a related field, OR Two (2) years of experience in the U.S. Military Services, airport operations, or another airport related field. OR Any combination of education and work experience may substitute for the above minimum qualifications. Any of the above, plus two (2) years of experience conducting direct secured area entrance activities as an authorized security representative of an airport operator with a complete airport security program as described in C.F.R. 49 1542.103. Licenses or Certifications: Must be able to obtain AAAE Ace Security Certification or Airport Security Coordinator Certification within sixty (60) days of hire. Valid Texas Class C Driver License. Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport. Notes to Applicants POSITION OVERVIEW This position serves as a trainer and performance evaluator for new personnel, develops and oversees daily schedules of Airport Agents, ensures staffed post have adequate supplies and serves as liaison between City security personnel and Federal representatives of TSA . Also performs Airport Agent Duties including carrying out day-to-day Federally mandated security tasks of an airport operator. In addition, this position is responsible for providing a safe and secure environment for the traveling public, external and internal customers at Austin-Bergstrom International Airport. This position recognizes and responds to violations of local, state, and federal laws and ordinances. This position responds to emergencies, makes decisions and coordinates emergency activities, and implements emergency plans. This position writes technical reports. This position works with federal agencies, and airport tenants as required ensuring the safety, security and efficiency of airport operations. This position answers emergency and non-emergency phone calls. This position provides customer service to Austin-Bergstrom International Airport and City of Austin Employees, other governmental agencies and tenants by performing duties such as providing information using communication devices. This position records data to appropriate forms/logs. This position searches for data on multi-application computer systems Operate/monitor multi-channel radio, audio/video, multi-agency and multi-jurisdictional paging systems. coordinate the opening and closing of the airport (or portions of it) based upon airport conditions, safety factors and emergencies. This position coordinates Investigations with other entities and Department of Aviation. ASSESSMENT A skills assessment will be required for this position. DRIVING REQUIREMENT This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA . This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. ON- CALL / CALL BACK RESPONSIBILITIES Position may require on-call or call back responsibilities. SHIFT INCENTIVE Shift work includes shift differential incentive for evening and night shifts and weekends. ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview. CRIMINAL HISTORY RECORDS CHECK The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE Must have the ability to read, write, and fluently speak in English. OVERTIME Overtime may be required with or without notice. WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. Current shift hours are 0500-1500, 1230-2230, or 2100-0700 and will rotate every 3-6 months or as deemed necessary to provide adequate coverage. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $24.56 - $28.80 Hours 0500 - 1500 Fri, Sat, Sun & Mon. 0500 - 1500 Mon, Tue, Wed & Thurs. 1230 - 2230 Tue, Wed, Thurs & Fri. 1230 - 2230 Fri, Sat, Sun & Mon. 2100 - 0700 Mon, Tue, Wed & Thurs. Hours may change due to department and/or operational needs. Work hours may include after-hours, overnights, holidays, weekends, and mandatory overtime. Shift schedules will rotate every 6 - 12 months. Job Close Date 04/23/2024 Type of Posting Division Only Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin Bergstrom International Airport Preferred Qualifications Experience training AUS Airport Agents in their assigned duties, post policies and procedures. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Conducts overt and covert inspections, and audits security practices and procedures. Conducts site vulnerability and physical security penetration tests and develops counter measures. Coordinates with TSA on required audits. Conducts internal and external testing of security measures. Performs outreach with tenants and internal staff to assist in the development of individual security programs. Conducts outreach training with tenants and internal staff on individual security requirements. Conducts audits of employee access levels to ensure they adhere to required federal mandates, while ensuring operational needs are met. Responds to documents, investigates, and mitigates security incidents. Researches information as requested/needed. Assesses Public Information Requests (PIRs) that fall under regulations of sensitive security information, such as airport access control logs. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership when necessary. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of airport operations, TSA regulations, and the Airport Security Program, etc. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and software related to the job. Skill in planning and organizing. Ability to quickly recognize and analyze irregular events. Ability to work with frequent interruptions and changes in priority. Ability to stay informed of airport operational, safety, and security issues. Ability to establish and maintain good working relationships with other City employees and the public. Ability to train others. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with an associate degree from an accredited college or university with major coursework in a field related to Business Administration, Public Administration, Aviation Management, or a related field, OR Two (2) years of experience in the U.S. Military Services, airport operations, or another airport related field. OR Any combination of education and work experience may substitute for the above minimum qualifications. Any of the above, plus two (2) years of experience conducting direct secured area entrance activities as an authorized security representative of an airport operator with a complete airport security program as described in C.F.R. 49 1542.103. Licenses and Certifications Required: Must be able to obtain AAAE Ace Security Certification or Airport Security Coordinator Certification within sixty (60) days of hire. Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport. Do you meet the minimum qualifications for this position? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a current City of Austin Aviation Security Division employee? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Please describe your experience training AUS Airport Agents in their assigned duties. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university in Environmental Science, Life Science, Natural Science, or related field, plus six (6) years of relevant experience. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the required experience One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Licenses or Certifications: May require a valid State of Texas Class C Driver License and the ability to meet driver eligibility standards detailed in the City of Austin Driver Safety Program. For Austin Water positions: Water Conservation positions: TCEQ licensed irrigation inspector or valid plumbing inspectors license from the Texas State Board of Plumbing Examiners or ability to obtain license within six (6) months of hire. On-Site Sewage Facility positions: TCEQ Designated Representative (DR) license and valid plumbing inspectors license from the Texas State Board of Plumbing Examiners or the ability to obtain within six (6) months of hire. Notes to Applicants Position Overview: This position will work in Austin Water’s Water Conservation Division and will be responsible for conduction inspection of new inground automatic irrigation systems to ensure compliance with state and city codes. This position will consist of mostly field work. During drought conditions, the position may also assist with water waste enforcement patrols. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. Incomplete applications will not be considered. Please include contact information from previous employers. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $31.81 - $39.76 Hours Monday - Friday: 6:00 a.m. - 2:30 p.m. Weekend and night hours as needed to meet business needs. Teleworking is not available for this position. Job Close Date 04/25/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 E. 10th St. Austin, TX 78701 Preferred Qualifications Demonstrated experience providing excellent customer service, facilitating resolution of customer issues. Experience installing, inspecting, or repairing inground irrigation systems. Experience with the AMANDA database related to the permitting process. Experience reviewing construction plans. Experience with conflict resolution. Time management/multi-tasking skills. Experience interpreting and explaining technical data, policies and procedures to a wide audience including citizens, plumbers, and contractors. Demonstrated ability to communicate effectively with internal and external customers via direct contact, email, or phone. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates, directs, and/or conducts investigations and surveys related to environmental issues and programs. Issues directives and performs enforcement actions for non-compliance with code and/or regulations. Develops sampling protocol and standard operating procedures. Responds to and directs spills and complaint actions. Provides technical information and assistance to internal and external customers. Develops and implements rules, code changes, and training programs. Implements permitting and registration programs. Reviews and interprets policies, codes, regulations, ordinances, plans, and proposals for compliance. Researches, develops, presents, and/or submits incident, inspection, and technical reports/cases to appropriate agency/personnel. Participates in and/or leads City-wide initiatives, task forces, and committees. Resolves appeals of permit denials. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, guidance, and technical support to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to establish and maintain effective communication and working relationships with City employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university in Environmental Science, Life Science, Natural Science, or related field, plus six (6) years of relevant experience. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the required experience. One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Do you meet these requirements? Yes No * The minimum qualifications for this position include: TCEQ licensed irrigation inspector or a valid plumbing inspectors license from the Texas State Board of Plumbing Examiners or the ability to obtain license within six (6) months of hire. Please selection the option which best describes how you meet this requirement. I currently hold a TCEQ irrigation inspector license. I currently hold a valid plumbing inspectors license from the Texas State Board of Plumbing Examiners. I currently hold both licenses. I do not currently hold a license but am able to obtain one within six (6) months of hire. I do not currently hold a license and will not be able to obtain one within six (6) months of hire. * This position requires a Texas Class C Drivers License. Do you have a Texas Class C Drivers License or if selected for this position, do you have the ability to acquire a Texas Class C Drivers License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * How many years of experience do you have installing, inspecting, or repairing inground irrigation systems? No experience 0-4 years of experience 4-6 years of experience 6+ years of experience * How many years of experience do you have with AMANDA or other permitting databases? No experience 0-4 years of experience 4-6 years of experience 6+ years of experience * Please select the applications you have experience with. ArcGIS Microsoft Excel CC&B or other utility billing systems Microsoft Word None of the above * How many years of experience do you have reviewing construction plans or irrigation system design plans? No experience 0-4 years of experience 4-6 years of experience 6+ years of experience * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Mar 30, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university in Environmental Science, Life Science, Natural Science, or related field, plus six (6) years of relevant experience. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the required experience One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Licenses or Certifications: May require a valid State of Texas Class C Driver License and the ability to meet driver eligibility standards detailed in the City of Austin Driver Safety Program. For Austin Water positions: Water Conservation positions: TCEQ licensed irrigation inspector or valid plumbing inspectors license from the Texas State Board of Plumbing Examiners or ability to obtain license within six (6) months of hire. On-Site Sewage Facility positions: TCEQ Designated Representative (DR) license and valid plumbing inspectors license from the Texas State Board of Plumbing Examiners or the ability to obtain within six (6) months of hire. Notes to Applicants Position Overview: This position will work in Austin Water’s Water Conservation Division and will be responsible for conduction inspection of new inground automatic irrigation systems to ensure compliance with state and city codes. This position will consist of mostly field work. During drought conditions, the position may also assist with water waste enforcement patrols. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. Incomplete applications will not be considered. Please include contact information from previous employers. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $31.81 - $39.76 Hours Monday - Friday: 6:00 a.m. - 2:30 p.m. Weekend and night hours as needed to meet business needs. Teleworking is not available for this position. Job Close Date 04/25/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 E. 10th St. Austin, TX 78701 Preferred Qualifications Demonstrated experience providing excellent customer service, facilitating resolution of customer issues. Experience installing, inspecting, or repairing inground irrigation systems. Experience with the AMANDA database related to the permitting process. Experience reviewing construction plans. Experience with conflict resolution. Time management/multi-tasking skills. Experience interpreting and explaining technical data, policies and procedures to a wide audience including citizens, plumbers, and contractors. Demonstrated ability to communicate effectively with internal and external customers via direct contact, email, or phone. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates, directs, and/or conducts investigations and surveys related to environmental issues and programs. Issues directives and performs enforcement actions for non-compliance with code and/or regulations. Develops sampling protocol and standard operating procedures. Responds to and directs spills and complaint actions. Provides technical information and assistance to internal and external customers. Develops and implements rules, code changes, and training programs. Implements permitting and registration programs. Reviews and interprets policies, codes, regulations, ordinances, plans, and proposals for compliance. Researches, develops, presents, and/or submits incident, inspection, and technical reports/cases to appropriate agency/personnel. Participates in and/or leads City-wide initiatives, task forces, and committees. Resolves appeals of permit denials. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, guidance, and technical support to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to establish and maintain effective communication and working relationships with City employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university in Environmental Science, Life Science, Natural Science, or related field, plus six (6) years of relevant experience. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the required experience. One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Do you meet these requirements? Yes No * The minimum qualifications for this position include: TCEQ licensed irrigation inspector or a valid plumbing inspectors license from the Texas State Board of Plumbing Examiners or the ability to obtain license within six (6) months of hire. Please selection the option which best describes how you meet this requirement. I currently hold a TCEQ irrigation inspector license. I currently hold a valid plumbing inspectors license from the Texas State Board of Plumbing Examiners. I currently hold both licenses. I do not currently hold a license but am able to obtain one within six (6) months of hire. I do not currently hold a license and will not be able to obtain one within six (6) months of hire. * This position requires a Texas Class C Drivers License. Do you have a Texas Class C Drivers License or if selected for this position, do you have the ability to acquire a Texas Class C Drivers License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * How many years of experience do you have installing, inspecting, or repairing inground irrigation systems? No experience 0-4 years of experience 4-6 years of experience 6+ years of experience * How many years of experience do you have with AMANDA or other permitting databases? No experience 0-4 years of experience 4-6 years of experience 6+ years of experience * Please select the applications you have experience with. ArcGIS Microsoft Excel CC&B or other utility billing systems Microsoft Word None of the above * How many years of experience do you have reviewing construction plans or irrigation system design plans? No experience 0-4 years of experience 4-6 years of experience 6+ years of experience * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
State of Missouri
Clayton, Missouri, United States
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 28, 2024
Full Time
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
State of Missouri
Clayton, Missouri, United States
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 28, 2024
Full Time
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
State of Missouri
Clayton, Missouri, United States
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. GENERAL DUTIES: Perform supervisory and technical clerical work in the Civil- Resource Center Department which will include the following: assign, direct and review the work of subordinates; develop and implement office procedures; interview and make hiring recommendations; train, counsel and evaluate performance of employees; consider leave requests; assist self represented litigants prepare forms to be filed; enter data and scan and attached documents filed by litigants; perform quality assurance; schedule manners for hearing and prepare dockets; prepare dismissal dockets; send notices to parties; issue summonses and manage Small Claims case flow; answer inquires and furnish information to self -presented litigants, attorneys, court personnel and the general public in person and by telephone; and perform other duties as assigned. EXTENSIVE PUBLIC CONTACT REQUIRED. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 08, 2024
Full Time
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. GENERAL DUTIES: Perform supervisory and technical clerical work in the Civil- Resource Center Department which will include the following: assign, direct and review the work of subordinates; develop and implement office procedures; interview and make hiring recommendations; train, counsel and evaluate performance of employees; consider leave requests; assist self represented litigants prepare forms to be filed; enter data and scan and attached documents filed by litigants; perform quality assurance; schedule manners for hearing and prepare dockets; prepare dismissal dockets; send notices to parties; issue summonses and manage Small Claims case flow; answer inquires and furnish information to self -presented litigants, attorneys, court personnel and the general public in person and by telephone; and perform other duties as assigned. EXTENSIVE PUBLIC CONTACT REQUIRED. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
State of Missouri
Clayton, Missouri, United States
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. General Duties: Assist the supervisor with advanced work in the Accounting Garnishment Department which will include the following: Assist with supervision of the garnishment section; assist with preparation of daily deposits for the garnishment section; contact attorneys and the general public regarding garnishment payments and disbursements; review Accounts payable Exception Reports; train new employees; accept and process new filings from the efiling import queue; accept efiling and pro se documents; issue garnishments; assist with scheduling and approving leave; respond to inquiries from the general public, attorneys and court personnel in person and by telephone; and other duties as assigned. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 08, 2024
Full Time
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. General Duties: Assist the supervisor with advanced work in the Accounting Garnishment Department which will include the following: Assist with supervision of the garnishment section; assist with preparation of daily deposits for the garnishment section; contact attorneys and the general public regarding garnishment payments and disbursements; review Accounts payable Exception Reports; train new employees; accept and process new filings from the efiling import queue; accept efiling and pro se documents; issue garnishments; assist with scheduling and approving leave; respond to inquiries from the general public, attorneys and court personnel in person and by telephone; and other duties as assigned. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.