CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Performs advanced, responsible, and complex technical, analytical, professional, and confidential duties in the administration of programs and activities of the Risk Management Division within the Human Resources Department, including general liability, workers’ compensation, insurance renewal, and procurement. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Thursday, March 14, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Assists in Risk Management Division functions, programs, and activities, including developing, implementing, administering, and overseeing short and long-term division goals, objectives, policies, procedures, strategies, and priorities. Reviews and communicates with third-party administrators (TPA); oversees TPA handling of worker’s compensation and liability claims against the City; and consults with management and legal counsel to determine proper actions regarding worker’s compensation and tort claims. Works with the Finance and Management Services Department to ensure reserves are accurately budgeted and to address potential claim payment issues; reconciles claim payments against budgeted loss balance; and monitors TPA account balances and loss reserves for adequacy. Coordinates and participates in interactive and return-to-work processes with employees, supervisors, vendors, and the Employee Relations Division. Provides highly technical assistance with other division and department programs and activities, including assisting with the City’s annual insurance renewal program, procuring City special event and instructor insurance, handling City loss recovery and subrogation claims, and evaluating potential City risks and methods of risk transfer, avoidance, and/or mitigation. Assists in the development and implementation of City rules, programs, policies, and procedures in compliance with state, federal, and other regulatory agency rules, regulations, provisions, policies, and procedures. Conducts research, analyzes data, and prepares written reports for a variety of administrative, operational, and policy matters; analyzes alternatives and makes recommendations; discusses findings with management; and oversees and assists in the implementation of recommendations. Assists in the administration of assigned program budgets, including forecasting of funds for staffing, services, equipment, materials, and supplies; helps monitor expenditures; assists with invoice processing; and recommends adjustments, as necessary. Oversees the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; participates in vendor selection processes; assists in the submission of reports required for City Council approval; and administers and tracks approved contracts. Assigns, directs, coordinates, and reviews work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; and works with staff to identify and resolve problems. Provides information and assistance to City staff, the public, and outside agencies and organizations regarding division programs, activities, rules, policies, and procedures; serves as a liaison between the Risk Management Division and third-party vendors. Conducts legal research; monitors trends and developments; monitors and responds to changes in relevant regulations; consults with legal staff when needed; coordinates appropriate legal action; appears and testifies as an expert witness at administrative hearings and in court; and may attend and represent the City at settlement conferences and/or small claims court. Provides complex professional staff assistance to management staff; participates on a variety of committees and boards; prepares staff reports and other correspondence; and makes presentations. May select, train, deploy, supervise, motivate, and evaluate assigned personnel; may provide and/or coordinate staff training; may work with employees to correct deficiencies; and may assist with implementing discipline procedures. May participate and represent the City in risk insurance joint powers authority meetings. Performs other duties as assigned. Minimum Qualifications Four (4) years of progressively responsible professional experience in risk management administration, including one (1) year of lead or supervisory experience, preferably in a government agency. Bachelor’s degree from an accredited college or university with major course work in risk management, public administration, business administration, or a related field. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience and education must provide the knowledge, skills, and abilities listed below. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of risk management in a public agency setting; policies, procedures, functions, practices, and methods associated with adjusting, analyzing, investigating, and resolving workers' compensation and liability claims; applicable federal, state, and local public sector laws, codes, and regulations; program development and administration; principles and practices of contract development, administration, and management; methods and techniques of complex research and analysis; mathematical calculations; principles and practices of budget development and administration; principles and practices of data collection, business letter writing, and report and correspondence preparation; data and records management principles and procedures; proper English usage, grammar, and punctuation; effective customer service techniques; principles of communication and public speaking; safety practices and procedures, including safe driving practices; principles of supervision, training, and performance management; and modern office practices, procedures, methods, and equipment. Skill in: The use of personal computers and business software applications, including Microsoft Word, PowerPoint, Outlook, and Excel; iVos and/or other risk management claims software applications; and the operation of modern office equipment. Ability to: Assist in the day-to-day operations of risk management programs and activities; understand, interpret, apply, explain, enforce, and follow Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations, as applicable to worker’s compensation and liability claims handling; plan, organize, and carry out assignments from management staff with minimal supervision and within established guidelines; recommend, implement, and evaluate goals, objectives, programs, projects, policies, and procedures; select, supervise, train, and evaluate staff; promote safety conscious behaviors and practices; review insurance documents for completeness and accuracy; process, file, and maintain worker’s compensation and liability claim information; collect, analyze, and maintain complex data; perform mathematical calculations accurately; conduct complex research projects; make sound recommendations and implement appropriate courses of action; prepare clear and concise staff reports, correspondence, policies, procedures, and other written materials; maintain confidentiality of private and sensitive information; communicate tactfully, clearly, and concisely, both orally and in writing; make effective oral presentations; participate in the preparation and administration of assigned budgets; oversee, track, and administer agreements and contracts; plan, organize, and prioritize a variety of work, projects, and multiple tasks in an effective and timely manner to meet deadlines; maintain appropriate, accurate, and effective recordkeeping in compliance with retention policies and procedures; and establish and maintain effective working relationships with other City employees, the public, other agencies, claimants, insurance companies, contractors, vendors, businesses, and those contacted in the scope of work. SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this classification. Must be willing and able to work evenings, nights, weekends, and holidays, as needed. WORKING CONDITIONS Environmental Conditions: Work is generally performed in standard office and, occasionally, field settings. Occasional travel to different sites is required. Incumbents may be exposed to fumes, odors and smells, loud and noisy conditions, indoor and outdoor lighting, dirt and dust, wind and pollen, and variable weather conditions. Physical Conditions: Primary functions require sufficient physical ability and mobility to work in office and field settings; operate motor vehicles; stand or sit for prolonged periods of time; occasionally climb, stoop, bend, kneel, squat, reach, twist, and walk; lift and carry up to twenty (20) pounds; push and/or pull light to moderate amounts of weight; have dexterity of hands to grasp and manipulate objects; operate office equipment requiring repetitive hand movement and fine coordination, including the use of a computer keyboard; utilize sight, hearing, speaking, reading, writing, and math ability to exchange information; see with normal vision and visual range, with or without correction; and hear in the normal audio range, with or without correction. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time : Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination ( Tentatively scheduled for Wednesday, March 27, 2024 ) : (Weight of 100%) will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score of 70% in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SAMA) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Performs advanced, responsible, and complex technical, analytical, professional, and confidential duties in the administration of programs and activities of the Risk Management Division within the Human Resources Department, including general liability, workers’ compensation, insurance renewal, and procurement. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Thursday, March 14, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Assists in Risk Management Division functions, programs, and activities, including developing, implementing, administering, and overseeing short and long-term division goals, objectives, policies, procedures, strategies, and priorities. Reviews and communicates with third-party administrators (TPA); oversees TPA handling of worker’s compensation and liability claims against the City; and consults with management and legal counsel to determine proper actions regarding worker’s compensation and tort claims. Works with the Finance and Management Services Department to ensure reserves are accurately budgeted and to address potential claim payment issues; reconciles claim payments against budgeted loss balance; and monitors TPA account balances and loss reserves for adequacy. Coordinates and participates in interactive and return-to-work processes with employees, supervisors, vendors, and the Employee Relations Division. Provides highly technical assistance with other division and department programs and activities, including assisting with the City’s annual insurance renewal program, procuring City special event and instructor insurance, handling City loss recovery and subrogation claims, and evaluating potential City risks and methods of risk transfer, avoidance, and/or mitigation. Assists in the development and implementation of City rules, programs, policies, and procedures in compliance with state, federal, and other regulatory agency rules, regulations, provisions, policies, and procedures. Conducts research, analyzes data, and prepares written reports for a variety of administrative, operational, and policy matters; analyzes alternatives and makes recommendations; discusses findings with management; and oversees and assists in the implementation of recommendations. Assists in the administration of assigned program budgets, including forecasting of funds for staffing, services, equipment, materials, and supplies; helps monitor expenditures; assists with invoice processing; and recommends adjustments, as necessary. Oversees the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; participates in vendor selection processes; assists in the submission of reports required for City Council approval; and administers and tracks approved contracts. Assigns, directs, coordinates, and reviews work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; and works with staff to identify and resolve problems. Provides information and assistance to City staff, the public, and outside agencies and organizations regarding division programs, activities, rules, policies, and procedures; serves as a liaison between the Risk Management Division and third-party vendors. Conducts legal research; monitors trends and developments; monitors and responds to changes in relevant regulations; consults with legal staff when needed; coordinates appropriate legal action; appears and testifies as an expert witness at administrative hearings and in court; and may attend and represent the City at settlement conferences and/or small claims court. Provides complex professional staff assistance to management staff; participates on a variety of committees and boards; prepares staff reports and other correspondence; and makes presentations. May select, train, deploy, supervise, motivate, and evaluate assigned personnel; may provide and/or coordinate staff training; may work with employees to correct deficiencies; and may assist with implementing discipline procedures. May participate and represent the City in risk insurance joint powers authority meetings. Performs other duties as assigned. Minimum Qualifications Four (4) years of progressively responsible professional experience in risk management administration, including one (1) year of lead or supervisory experience, preferably in a government agency. Bachelor’s degree from an accredited college or university with major course work in risk management, public administration, business administration, or a related field. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience and education must provide the knowledge, skills, and abilities listed below. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of risk management in a public agency setting; policies, procedures, functions, practices, and methods associated with adjusting, analyzing, investigating, and resolving workers' compensation and liability claims; applicable federal, state, and local public sector laws, codes, and regulations; program development and administration; principles and practices of contract development, administration, and management; methods and techniques of complex research and analysis; mathematical calculations; principles and practices of budget development and administration; principles and practices of data collection, business letter writing, and report and correspondence preparation; data and records management principles and procedures; proper English usage, grammar, and punctuation; effective customer service techniques; principles of communication and public speaking; safety practices and procedures, including safe driving practices; principles of supervision, training, and performance management; and modern office practices, procedures, methods, and equipment. Skill in: The use of personal computers and business software applications, including Microsoft Word, PowerPoint, Outlook, and Excel; iVos and/or other risk management claims software applications; and the operation of modern office equipment. Ability to: Assist in the day-to-day operations of risk management programs and activities; understand, interpret, apply, explain, enforce, and follow Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations, as applicable to worker’s compensation and liability claims handling; plan, organize, and carry out assignments from management staff with minimal supervision and within established guidelines; recommend, implement, and evaluate goals, objectives, programs, projects, policies, and procedures; select, supervise, train, and evaluate staff; promote safety conscious behaviors and practices; review insurance documents for completeness and accuracy; process, file, and maintain worker’s compensation and liability claim information; collect, analyze, and maintain complex data; perform mathematical calculations accurately; conduct complex research projects; make sound recommendations and implement appropriate courses of action; prepare clear and concise staff reports, correspondence, policies, procedures, and other written materials; maintain confidentiality of private and sensitive information; communicate tactfully, clearly, and concisely, both orally and in writing; make effective oral presentations; participate in the preparation and administration of assigned budgets; oversee, track, and administer agreements and contracts; plan, organize, and prioritize a variety of work, projects, and multiple tasks in an effective and timely manner to meet deadlines; maintain appropriate, accurate, and effective recordkeeping in compliance with retention policies and procedures; and establish and maintain effective working relationships with other City employees, the public, other agencies, claimants, insurance companies, contractors, vendors, businesses, and those contacted in the scope of work. SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this classification. Must be willing and able to work evenings, nights, weekends, and holidays, as needed. WORKING CONDITIONS Environmental Conditions: Work is generally performed in standard office and, occasionally, field settings. Occasional travel to different sites is required. Incumbents may be exposed to fumes, odors and smells, loud and noisy conditions, indoor and outdoor lighting, dirt and dust, wind and pollen, and variable weather conditions. Physical Conditions: Primary functions require sufficient physical ability and mobility to work in office and field settings; operate motor vehicles; stand or sit for prolonged periods of time; occasionally climb, stoop, bend, kneel, squat, reach, twist, and walk; lift and carry up to twenty (20) pounds; push and/or pull light to moderate amounts of weight; have dexterity of hands to grasp and manipulate objects; operate office equipment requiring repetitive hand movement and fine coordination, including the use of a computer keyboard; utilize sight, hearing, speaking, reading, writing, and math ability to exchange information; see with normal vision and visual range, with or without correction; and hear in the normal audio range, with or without correction. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time : Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination ( Tentatively scheduled for Wednesday, March 27, 2024 ) : (Weight of 100%) will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score of 70% in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SAMA) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $5,025 * CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Apply Today! Priority Screening Date Extended to February 4, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director of Admissions and Recruitment and direct supervision of the Associate Director for Admissions and Operational Technology. The Senior Transfer Admission Advisor position coordinates the processing, evaluation, and advising of transfer applicants. Evaluators must follow a wide and complex range of relevant policies when making final admissions decisions. The position also is responsible for communicating existing transfer Admission requirements, policies and procedures to a variety of on and off campuses stakeholders. Working with other CSU Monterey Bay offices, evaluators also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students and proactively communicate with students in an accurate, timely and efficient manner. The Senior Transfer Admissions Advisor is responsible for providing lead work direction to the Admissions Evaluator team, implementing and interpreting admission, residency, and all general education requirements. The incumbent performs highly complex Student Services professional work characterized by independent, as well as group student advisement and guidance. The Senior acts as a resource to the team of all transfer evaluations and transfer credit. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Obtain all required information to determine eligibility using electronically submitted application data and transcript information. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Independently, solve problems with individual applications by obtaining additional information from applicants and counselors. Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors. Verify admitted applicant’s eligibility for enrollment. Evaluate applications according to all applicable polices for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses. Evaluate individual college transcripts for completion of transferrable units, required GE Courses and GPA. Independently evaluate transfer credit for applicants from test scores and/or accredited institutions. Independently assess completion of additional specific course requirements for impacted majors or special programs. Plans, organizes and interprets transfer credits as they apply to university curricula, which includes explaining and interpreting for students and preparing department evaluation summaries. Provides resolution in conjunction with Admissions Analyst with transfer credit posting into the Student Information System, transfer evaluations, transfer credit entry, transfer credit rules, EDI and manual transfer credit entry. Makes decisions on evaluations that are more complex Advise prospective applicants regarding application processing and eligibility requirements. Communicate with applicant populations in individual and small group settings both on and off campus. Communicate admission requirements to educational counselors as needed. Counsel denied applicants regarding options and alternatives. Identify potential candidates who would benefit by participation in special admission programs. Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill. Provides work lead direction to evaluation team. Develops and maintains training materials; admission policies and procedure documentation. Assists staff with complex evaluations and special cases. Conducts annual training for staff. Assists with data reconciliation and clean-up, including Enrollment Reporting Student (ERSA and ERSS) reports. Attends campus meetings, workshops, seminars, responds to academic department requests pertaining admission and transfer evaluations. Represents the university and the CSU system at on campus events and other events as needed. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS : Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED QUALIFICATIONS : Experience in public higher education, specifically admissions. Experience evaluating college level coursework, including knowledge of accreditation and articulation. Leadership experience and/or ability to track and provide lead work direction to a team. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jan 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $5,025 * CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Apply Today! Priority Screening Date Extended to February 4, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director of Admissions and Recruitment and direct supervision of the Associate Director for Admissions and Operational Technology. The Senior Transfer Admission Advisor position coordinates the processing, evaluation, and advising of transfer applicants. Evaluators must follow a wide and complex range of relevant policies when making final admissions decisions. The position also is responsible for communicating existing transfer Admission requirements, policies and procedures to a variety of on and off campuses stakeholders. Working with other CSU Monterey Bay offices, evaluators also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students and proactively communicate with students in an accurate, timely and efficient manner. The Senior Transfer Admissions Advisor is responsible for providing lead work direction to the Admissions Evaluator team, implementing and interpreting admission, residency, and all general education requirements. The incumbent performs highly complex Student Services professional work characterized by independent, as well as group student advisement and guidance. The Senior acts as a resource to the team of all transfer evaluations and transfer credit. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Obtain all required information to determine eligibility using electronically submitted application data and transcript information. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Independently, solve problems with individual applications by obtaining additional information from applicants and counselors. Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors. Verify admitted applicant’s eligibility for enrollment. Evaluate applications according to all applicable polices for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses. Evaluate individual college transcripts for completion of transferrable units, required GE Courses and GPA. Independently evaluate transfer credit for applicants from test scores and/or accredited institutions. Independently assess completion of additional specific course requirements for impacted majors or special programs. Plans, organizes and interprets transfer credits as they apply to university curricula, which includes explaining and interpreting for students and preparing department evaluation summaries. Provides resolution in conjunction with Admissions Analyst with transfer credit posting into the Student Information System, transfer evaluations, transfer credit entry, transfer credit rules, EDI and manual transfer credit entry. Makes decisions on evaluations that are more complex Advise prospective applicants regarding application processing and eligibility requirements. Communicate with applicant populations in individual and small group settings both on and off campus. Communicate admission requirements to educational counselors as needed. Counsel denied applicants regarding options and alternatives. Identify potential candidates who would benefit by participation in special admission programs. Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill. Provides work lead direction to evaluation team. Develops and maintains training materials; admission policies and procedure documentation. Assists staff with complex evaluations and special cases. Conducts annual training for staff. Assists with data reconciliation and clean-up, including Enrollment Reporting Student (ERSA and ERSS) reports. Attends campus meetings, workshops, seminars, responds to academic department requests pertaining admission and transfer evaluations. Represents the university and the CSU system at on campus events and other events as needed. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS : Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED QUALIFICATIONS : Experience in public higher education, specifically admissions. Experience evaluating college level coursework, including knowledge of accreditation and articulation. Leadership experience and/or ability to track and provide lead work direction to a team. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jan 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job 3% Annual Across the Board Salary Increases on February 2024/25** Bi-annual step increases of 2.5% up to Step 16*** San Bernardino County Human Resources (HR) is growing and seeks experienced, self-motivated, energetic and innovative HR investigation leaders ready to take up the challenge and help achieve our vision of a high-impact HR Department that provides exemplary customer service while serving County and departmental operations. The Centralized Investigations unit within the HR department is seeking to fill multiple, immediate Senior HR Investigator vacancies. Incumbents are responsible for overseeing a team of investigators who conduct in-depth interviews and investigations, including gathering and evaluating information; perform the most complex and sensitive work which may be high profile in nature; confer with managers on issues and resolve problems for highly sensitive and confidential matters; prepare and present disciplinary cases at formal hearings with county counsel or as second chair; coach and provide guidance to subordinate team members related to identifying training needs and developing training programs for managers and supervisors. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, a pplicants must successfully pass a background check, including fingerprinting, verification of employment history and education, and physical exam/drug test. Travel: Travel throughout the County may be required. Employees may be required to make provision for transportation and use personal vehicles (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Note: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. This excellent opportunity for career growth, also offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step (a dvanced step placement upon hire is subject to qualifications) , and the benefits listed below: As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay (4% above the base rate of pay) with modified benefits. For more detailed information on the MBO for Exempt Group, refer to the MBO - Exempt (Non-Elected) BbOU - Benefits Summary Guide . *Depends upon selected benefit options **Salary increases contingent upon assessed values for prior fiscal year ****According to criteria established in the Exempt Ordinance ( see pages 84-85 ) Minimum Requirements Education: A bachelor's degree in Business or Public Administration, Behavioral Science, Human Resources Management, Organizational Psychology, or a closely related field. Qualifying degrees or coursework must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. In addition, degrees completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. -AND- E xperience: Eighteen (18) months of professional-level human resources experience within an HR department , which must include responsibility for managing and resolving complex employee/labor relations matters such as employee grievances, investigations, and disciplinary actions. Experience is typically equivalent to the San Bernardino County Human Resources Business Partner II or Human Resources Analyst II classifications or higher. All qualifying experience must be obtained within a public sector (i.e., government) agency employer with a union represented workforce (500+ regular employees preferred). Desired Qualifications The ideal candidate will have substantial professional-level human resources leadership experience overseeing staff who conduct employee relations investigations within a public agency and/or merit system environment. In addition, the ideal candidate will demonstrate an ability to earn trust, foster positive work environments, dive deep and work successfully on a broad spectrum of employee relations issues and business challenges; will be a problem solver with a strong customer service focus and exceptional verbal and written communication skills; will have excellent planning and organizing skills with the ability to handle and prioritize multiple assignments and/or projects; and will be able to work effectively with others, both internally and externally, at various levels in the organization. Candidates with advanced degrees, JD, or other specialized training in employee relations and a firm understanding of federal and state employment and labor laws are highly desired. Selection Process Application Procedure : To receive consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of completing the application and/or the supplemental questionnaire. Selection Process: The selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. The most highly qualified candidates will be referred to the appointing authority for further consideration. Candidates advancing in the selection process will receive further information/instructions via email only. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Exempt Unit-Group D The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
The Job 3% Annual Across the Board Salary Increases on February 2024/25** Bi-annual step increases of 2.5% up to Step 16*** San Bernardino County Human Resources (HR) is growing and seeks experienced, self-motivated, energetic and innovative HR investigation leaders ready to take up the challenge and help achieve our vision of a high-impact HR Department that provides exemplary customer service while serving County and departmental operations. The Centralized Investigations unit within the HR department is seeking to fill multiple, immediate Senior HR Investigator vacancies. Incumbents are responsible for overseeing a team of investigators who conduct in-depth interviews and investigations, including gathering and evaluating information; perform the most complex and sensitive work which may be high profile in nature; confer with managers on issues and resolve problems for highly sensitive and confidential matters; prepare and present disciplinary cases at formal hearings with county counsel or as second chair; coach and provide guidance to subordinate team members related to identifying training needs and developing training programs for managers and supervisors. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, a pplicants must successfully pass a background check, including fingerprinting, verification of employment history and education, and physical exam/drug test. Travel: Travel throughout the County may be required. Employees may be required to make provision for transportation and use personal vehicles (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Note: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. This excellent opportunity for career growth, also offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step (a dvanced step placement upon hire is subject to qualifications) , and the benefits listed below: As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay (4% above the base rate of pay) with modified benefits. For more detailed information on the MBO for Exempt Group, refer to the MBO - Exempt (Non-Elected) BbOU - Benefits Summary Guide . *Depends upon selected benefit options **Salary increases contingent upon assessed values for prior fiscal year ****According to criteria established in the Exempt Ordinance ( see pages 84-85 ) Minimum Requirements Education: A bachelor's degree in Business or Public Administration, Behavioral Science, Human Resources Management, Organizational Psychology, or a closely related field. Qualifying degrees or coursework must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. In addition, degrees completed outside of the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. -AND- E xperience: Eighteen (18) months of professional-level human resources experience within an HR department , which must include responsibility for managing and resolving complex employee/labor relations matters such as employee grievances, investigations, and disciplinary actions. Experience is typically equivalent to the San Bernardino County Human Resources Business Partner II or Human Resources Analyst II classifications or higher. All qualifying experience must be obtained within a public sector (i.e., government) agency employer with a union represented workforce (500+ regular employees preferred). Desired Qualifications The ideal candidate will have substantial professional-level human resources leadership experience overseeing staff who conduct employee relations investigations within a public agency and/or merit system environment. In addition, the ideal candidate will demonstrate an ability to earn trust, foster positive work environments, dive deep and work successfully on a broad spectrum of employee relations issues and business challenges; will be a problem solver with a strong customer service focus and exceptional verbal and written communication skills; will have excellent planning and organizing skills with the ability to handle and prioritize multiple assignments and/or projects; and will be able to work effectively with others, both internally and externally, at various levels in the organization. Candidates with advanced degrees, JD, or other specialized training in employee relations and a firm understanding of federal and state employment and labor laws are highly desired. Selection Process Application Procedure : To receive consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of completing the application and/or the supplemental questionnaire. Selection Process: The selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. The most highly qualified candidates will be referred to the appointing authority for further consideration. Candidates advancing in the selection process will receive further information/instructions via email only. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Exempt Unit-Group D The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time: