Information Processing Technician

CAREER DESCRIPTION


Information Processing Technician

In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

Effective June 28, 2024 - 4.25% increase
Effective June 27, 2025 - 4.00% increase

This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately.

The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange.

DO YOU HAVE WHAT IT TAKES?

-Type at a corrected rate from 45 to 60 words per minute
- Produce a variety of difficult and complex materials
- Advanced keyboarding and correction skills

Click here to review Examples of Duties.

THE OPPORTUNITY

The current vacancies are with the Social Services Agency (SSA).
Note: Some SSA positions will be assigned to work in the southern part of Orange County.

Click here to learn more about the Social Services Agency.
Click here to learn more about the County of Orange.

DESIRABLE QUALIFICATIONS:

The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook.

MINIMUM QUALIFICATIONS
Click here to view the Minimum Qualifications for the Information Processing Technician classification.

SPECIAL QUALIFICATIONS (For SSA candidates only)

Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.

PHYSICAL AND MENTAL REQUIREMENTS

Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment.

ENVIRONMENTAL AND WORKING CONDITIONS
Function effectively in a standard office environment with moderate noise level.

RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process.

Application Screening: (Refer/Non-Refer)
Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step.

Online Assessment | Weighted 100%
HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel.

Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete.

Veterans Employment Preference

The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings.

Please click here to review the policy.

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list.
Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION

Please see below for important information regarding COVID-19 related recommendations.

Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.

EMAIL NOTIFICATION

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

FREQUENTLY ASKED QUESTIONS

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, contact Jamiee Langat jamiee.lang@ssa.ocgov.com or (714) 245-6227.

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: Continuous

Orange County, California United States View Map