CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: International Student and Scholar Advisor Classification Title: Student Services Professional II Posting Details Priority Application Date (Posting will remain open until filled): Sunday, February 25, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary Under the general direction of the Director of International Programs and Global Engagement, the International Student and Scholar Advisor supports the coordination of services delivered to international students and scholars. The International Student and Scholar Advisor assists F-1 students as a Designated School Official (DSO) with the Department of Homeland Security (DHS) post admission/pre-arrival, during studies, and after graduation in all aspects of university life including academic/ personal advising, employment options, immigration reporting and processing, and federal agency requirements (SSA, DMV, IRS) to ensure F-1 students maintain their immigration status in accord with DHS and Student Exchange Visitor Information System (SEVIS) rules and regulations. The International Student and Scholar Advisor is responsible for assisting with the administration of the J Visa Exchange/Non-degree program for the university. This program allows students to attend the university for 1-2 semesters on partner university one-to-one exchanges and CSU system-wide International Program exchanges. Students from non-partner universities can also study on the general Non-Degree Student Program. These duties include serving as the primary J visa Alternate Responsible Officer (ARO); advising students on federal government, state, and CSU policies and procedures; and serving as liaison with staff and faculty of partner universities, government agencies, embassies and consulates. The International Student and Scholar Advisor is responsible for assisting J-1 students in maintaining their immigration status and ensuring the university remains in compliance with SEVIS and US Department of State regulations. The International Student and Scholar Advisor assists in the operation of the International Research Scholar Program. Duties include liaising with Academic Affairs, department chairs, school deans, faculty, administrative and services offices and the US State Department. The International Student and Scholar Advisor supports advising international faculty scholars on J visa immigration regulations, university policies and procedures, services, and personal problems; and advising academic departments and faculty regarding immigration policies as they pertain to international scholars. Because the incumbent serves as advisor to matriculating students on F-1 visas, as well as all incoming J-1 students and scholars (J-2 dependents), it is imperative for the International Student and Scholar Advisor to have a working knowledge of federal government immigration policies pertaining to Student Exchange and Visitor Information System (SEVIS), F and J visa immigration regulations, and procedures for the issuance of appropriate Certificate of Eligibility for Non-immigrant Status (I-20s) and Certificate of Eligibility for Exchange Visitor (J1 status, DS-2019s) in order to independently research, interpret and implement the complex immigration regulations, which pertain to F and J visa programs. FLSA : Exempt (not eligible for overtime compensation) Anticipated Hiring Range : $4,610 per month - $6,300 per month commensurate with candidate's education, experience, and training CSU Classification Salary Range : $4,610 per month - $6,556 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday; 8am - 5pm Department Information International Programs & Global Engagement (IPGE) is a home away from home for international students and aspires to provide meaningful and purposeful global opportunities for students working with faculty and staff across the University. The IPGE will be a recognized leader in supporting the University’s mission, vision and values through global engagement. For more information, please visit: https://www.csus.edu/international-programs-global-engagement/ Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-gendered and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Experience: Experience advising international students and scholars. Experience interpreting complex issues and managing records and data. Knowledge/Skills/Abilities: Knowledge of U.S. and non-U.S. educational systems, curriculum, admissions policies, and academic programs. Working knowledge of international student and scholar services. Knowledge of and ability to interpret complex policies, regulations, and procedures related to the Department of Homeland Security (DHS), US Department of State, and the Student Exchange Visitor Information System (SEVIS) as it relates to F/J visa holders. Strong interpersonal and cross-cultural skills Strong verbal and written communication skills Strong organizational skills Proficiency using standard office software (e.g. Microsoft Office Suite) Ability to effectively interact with ethnically and culturally diverse individuals and groups Ability to handle sensitive information and situations Ability to translate courses, units and grading systems between educational systems. Ability to meet the requirements per government regulations for Designated School Official (DSO) and Alternate Responsible Officer (ARO), e.g. possession of US citizenship or US legal permanent resident status Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to successfully pass a background check. Preferred Qualifications Master’s degree in a job-related field (such as education, business administration or social science) Experience living/studying abroad Working knowledge of one or more foreign languages Familiarity with California State University, Sacramento international student admission policies and academic programs. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation, may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: International Student and Scholar Advisor Classification Title: Student Services Professional II Posting Details Priority Application Date (Posting will remain open until filled): Sunday, February 25, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary Under the general direction of the Director of International Programs and Global Engagement, the International Student and Scholar Advisor supports the coordination of services delivered to international students and scholars. The International Student and Scholar Advisor assists F-1 students as a Designated School Official (DSO) with the Department of Homeland Security (DHS) post admission/pre-arrival, during studies, and after graduation in all aspects of university life including academic/ personal advising, employment options, immigration reporting and processing, and federal agency requirements (SSA, DMV, IRS) to ensure F-1 students maintain their immigration status in accord with DHS and Student Exchange Visitor Information System (SEVIS) rules and regulations. The International Student and Scholar Advisor is responsible for assisting with the administration of the J Visa Exchange/Non-degree program for the university. This program allows students to attend the university for 1-2 semesters on partner university one-to-one exchanges and CSU system-wide International Program exchanges. Students from non-partner universities can also study on the general Non-Degree Student Program. These duties include serving as the primary J visa Alternate Responsible Officer (ARO); advising students on federal government, state, and CSU policies and procedures; and serving as liaison with staff and faculty of partner universities, government agencies, embassies and consulates. The International Student and Scholar Advisor is responsible for assisting J-1 students in maintaining their immigration status and ensuring the university remains in compliance with SEVIS and US Department of State regulations. The International Student and Scholar Advisor assists in the operation of the International Research Scholar Program. Duties include liaising with Academic Affairs, department chairs, school deans, faculty, administrative and services offices and the US State Department. The International Student and Scholar Advisor supports advising international faculty scholars on J visa immigration regulations, university policies and procedures, services, and personal problems; and advising academic departments and faculty regarding immigration policies as they pertain to international scholars. Because the incumbent serves as advisor to matriculating students on F-1 visas, as well as all incoming J-1 students and scholars (J-2 dependents), it is imperative for the International Student and Scholar Advisor to have a working knowledge of federal government immigration policies pertaining to Student Exchange and Visitor Information System (SEVIS), F and J visa immigration regulations, and procedures for the issuance of appropriate Certificate of Eligibility for Non-immigrant Status (I-20s) and Certificate of Eligibility for Exchange Visitor (J1 status, DS-2019s) in order to independently research, interpret and implement the complex immigration regulations, which pertain to F and J visa programs. FLSA : Exempt (not eligible for overtime compensation) Anticipated Hiring Range : $4,610 per month - $6,300 per month commensurate with candidate's education, experience, and training CSU Classification Salary Range : $4,610 per month - $6,556 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday; 8am - 5pm Department Information International Programs & Global Engagement (IPGE) is a home away from home for international students and aspires to provide meaningful and purposeful global opportunities for students working with faculty and staff across the University. The IPGE will be a recognized leader in supporting the University’s mission, vision and values through global engagement. For more information, please visit: https://www.csus.edu/international-programs-global-engagement/ Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-gendered and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Experience: Experience advising international students and scholars. Experience interpreting complex issues and managing records and data. Knowledge/Skills/Abilities: Knowledge of U.S. and non-U.S. educational systems, curriculum, admissions policies, and academic programs. Working knowledge of international student and scholar services. Knowledge of and ability to interpret complex policies, regulations, and procedures related to the Department of Homeland Security (DHS), US Department of State, and the Student Exchange Visitor Information System (SEVIS) as it relates to F/J visa holders. Strong interpersonal and cross-cultural skills Strong verbal and written communication skills Strong organizational skills Proficiency using standard office software (e.g. Microsoft Office Suite) Ability to effectively interact with ethnically and culturally diverse individuals and groups Ability to handle sensitive information and situations Ability to translate courses, units and grading systems between educational systems. Ability to meet the requirements per government regulations for Designated School Official (DSO) and Alternate Responsible Officer (ARO), e.g. possession of US citizenship or US legal permanent resident status Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to successfully pass a background check. Preferred Qualifications Master’s degree in a job-related field (such as education, business administration or social science) Experience living/studying abroad Working knowledge of one or more foreign languages Familiarity with California State University, Sacramento international student admission policies and academic programs. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation, may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
This position is being recruited through an outside agency. To apply, please visit the application portal at Another Source: https://careers-anothersource.icims.com/jobs/101462/director-of-black-student-success-at-csu-san-bernardino/job?mode=job&iis=SOURCE&iisn=EmployerWebsite [careers-anothersource.icims.com] Job Summary: Under the general direction of the Associate Vice-President of Student Success and Educational Equity, the Director, Black Student Success is responsible for the overall administration of the Office of Black Student Success. The Director will develop, lead, manage programs, events, and provide services in support of Black students’ success, retention, and graduation. Major duties and responsibilities: Leadership Provide strategic leadership and direction to enhance Black Students’ overall success and well-being within the institution. Responsible for achieving the goals and objectives critical to the program or department. Collaborate with various stakeholders, including students, faculty, staff, and community partners, to create an inclusive and supportive campus environment. Participate in campus community, and off-campus community meetings, trainings, and events to enhance the work of the Black Student Programs (BSP) as needed. Work collaboratively with on campus and off campus partners to deliver programs and initiatives involving career development, academic success, student learning, campus engagement, student wellness & well-being. Partner with various internal constituents including the Pan African Student Success Center on the collaboration and coordination of intentional programs that are focused on specific subgroups of Black students and their needs. Hire and mentor student assistants to work with the BSP. Prepare and write external and internal grant proposals and report on deliverables to funding sources. In collaboration with the AVP for Student Success & Educational Equity and the Student Affairs Assessment and Research Officer, the incumbent will perform in-depth analysis, organize, and synthesize data and metrics that are needed to support the BSP and the DSA (e.g., monthly reporting, working with data dashboard). Work with various campus partners to ensure BSP is present at student-facing campus events (such as orientation, cultural events, etc.) year-round. Serves as prime internal contact in assigned area. Conducts briefings and technical meetings for top management and external representatives. Work with VPSA’s Chief of Staff & Director of Operations & Fiscal Management to monitor BSP budget and track expenditures. Student Success, Campus Engagement & Sense of Belonging Direct BSP Advisor and Peer Mentors in the development and implementation of programs and initiatives to improve Black students’ academic achievement, retention, and graduation rates while fostering a sense of belonging and cultural affirmation. Develop staff/faculty student mentoring program. Establish effective and meaningful relationships with students and provide direction to BSP Advisor and Peer Mentors in facilitating CSUSB Black undergraduate student connection to campus resources. Direct BSP Advisor & Peer Mentors in assisting students in the identification of academic and life goals and ways of pursuing them; assisting students with major and career choices and changes; assisting students with holistic counseling; helping students construct, monitor and update degree plans to promote timely graduation; making referrals as needed to campus and community resources; and related topics. Collaborate with faculty and staff from academic departments and other units to facilitate effective academic and financial aid advising and degree progress for students and ensuring timely graduation. Identify and encourage student engagement in activities/programs that support their retention, degree completion, and sense of belonging at CSUSB. Other Duties Attend and participate in all Division of Student Affairs (DSA) Council meetings and other divisional events as required for all DSA unit leads. Attend trainings and professional development opportunities in accordance with job functions, in consultation with AVPSSEE. Perform other duties as assigned. Minimum Qualifications: Required Education and Experience Bachelor's degree 5-8 years of professional and supervisory experience. Required Qualifications Strong written and verbal communication skills. Demonstrated conflict resolution and mediation skills. Demonstrated ability to lead, manage and supervise a diverse staff in a dynamic environment that requires department and staff members to adapt to changing processes, practices and initiatives. Ability to plan budgets and allocate resources based upon department priorities. Acquire awareness and apply knowledge of executive orders and mandates. Demonstrated ability to engage in strategic planning to ensure the most effective and efficient delivery of programs and services. Must possess excellent analytical, problem-solving, conflict management, and organizational skills with the ability to work creatively, innovatively, and independently while under pressure. Demonstrated ability to create and maintain cooperative working relationships with students, faculty, staff, businesses, community organizations, and other diverse groups and services Ability to work effectively with faculty, technical and non-technical management, and professional/support staff Demonstrated ability to work independently, confidentially, and efficiently to carry out very complex assignments without detailed instructions, advise others individually or in groups on varied and complex matters, and determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature Demonstrated ability to logically, independently, and efficiently analyze and work collaboratively to solve organizational and operational problems of one or several areas. Excellent communication and interpersonal skills, demonstrated by the ability to work effectively with all levels in a demanding environment Demonstrated ability to establish and maintain cooperative relationships with the various partnering agencies, the campus community and the public. Ability to encourage and motivate students and staff, and work effectively in a large, fast-paced environment. Experience speaking in a variety of public settings such as classrooms and large group assemblies. Demonstrated ability to work cooperatively with others within a multidisciplinary environment. High degree of personal and professional integrity, a strong sense of ethics, and respect for privacy and confidentiality. Possess or quickly acquire knowledge of university policies and procedures. Strong interpersonal skills and excellent ability to effectively communicate and interact with diverse constituencies at all levels within the University, including college deans, faculty, executive administration, staff, student leaders, as well as with alumni and community partners. Experience in developing relationships with key stakeholders. Ability to facilitate difficult dialogues, collaborate, and liaison with campus entities. Strong writing skills to construct reports, support grant writing, and communication to convey strategies, goals, and outcomes to various stakeholders. Have the ability to work in a fast-paced and dynamic environment; have a cooperative "team" approach and form strong working relationships with those in the office, around the campus and in the surrounding community. Preferred Qualifications Master's degree in Counseling (general or rehabilitation), Psychology, Disability Studies, higher education, student affairs, or a related field). A doctorate degree in higher education, educational leadership, or related field from a regionally accredited college or university. Two or more years of leadership experience and demonstrated successful experience in leading program direction and development related to student success. A track record of working with Black students in a university environment and with faculty and staff. Extensive knowledge of Black student retention and persistence literature. Demonstrated evidence of successful experience working with Black/African American students. Demonstrated commitment to educating Black students, faculty, and staff. Ability to thrive in an environment of change and be responsive to challenges as a creative problem solver. Charismatic, dynamic, self-motivated, goal-oriented, proven self-starter with strong oral and written communication skills. Evaluate the effectiveness of infrastructure elements relative to student persistence, retention, and sense of belonging. Compensation and Benefits: Anticipated Hiring Range: $4812- $10,416 per month Classification Salary Range: $4,583 - $14,713 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. First considerations will be given to candidates who apply by Saturday, March 16, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
This position is being recruited through an outside agency. To apply, please visit the application portal at Another Source: https://careers-anothersource.icims.com/jobs/101462/director-of-black-student-success-at-csu-san-bernardino/job?mode=job&iis=SOURCE&iisn=EmployerWebsite [careers-anothersource.icims.com] Job Summary: Under the general direction of the Associate Vice-President of Student Success and Educational Equity, the Director, Black Student Success is responsible for the overall administration of the Office of Black Student Success. The Director will develop, lead, manage programs, events, and provide services in support of Black students’ success, retention, and graduation. Major duties and responsibilities: Leadership Provide strategic leadership and direction to enhance Black Students’ overall success and well-being within the institution. Responsible for achieving the goals and objectives critical to the program or department. Collaborate with various stakeholders, including students, faculty, staff, and community partners, to create an inclusive and supportive campus environment. Participate in campus community, and off-campus community meetings, trainings, and events to enhance the work of the Black Student Programs (BSP) as needed. Work collaboratively with on campus and off campus partners to deliver programs and initiatives involving career development, academic success, student learning, campus engagement, student wellness & well-being. Partner with various internal constituents including the Pan African Student Success Center on the collaboration and coordination of intentional programs that are focused on specific subgroups of Black students and their needs. Hire and mentor student assistants to work with the BSP. Prepare and write external and internal grant proposals and report on deliverables to funding sources. In collaboration with the AVP for Student Success & Educational Equity and the Student Affairs Assessment and Research Officer, the incumbent will perform in-depth analysis, organize, and synthesize data and metrics that are needed to support the BSP and the DSA (e.g., monthly reporting, working with data dashboard). Work with various campus partners to ensure BSP is present at student-facing campus events (such as orientation, cultural events, etc.) year-round. Serves as prime internal contact in assigned area. Conducts briefings and technical meetings for top management and external representatives. Work with VPSA’s Chief of Staff & Director of Operations & Fiscal Management to monitor BSP budget and track expenditures. Student Success, Campus Engagement & Sense of Belonging Direct BSP Advisor and Peer Mentors in the development and implementation of programs and initiatives to improve Black students’ academic achievement, retention, and graduation rates while fostering a sense of belonging and cultural affirmation. Develop staff/faculty student mentoring program. Establish effective and meaningful relationships with students and provide direction to BSP Advisor and Peer Mentors in facilitating CSUSB Black undergraduate student connection to campus resources. Direct BSP Advisor & Peer Mentors in assisting students in the identification of academic and life goals and ways of pursuing them; assisting students with major and career choices and changes; assisting students with holistic counseling; helping students construct, monitor and update degree plans to promote timely graduation; making referrals as needed to campus and community resources; and related topics. Collaborate with faculty and staff from academic departments and other units to facilitate effective academic and financial aid advising and degree progress for students and ensuring timely graduation. Identify and encourage student engagement in activities/programs that support their retention, degree completion, and sense of belonging at CSUSB. Other Duties Attend and participate in all Division of Student Affairs (DSA) Council meetings and other divisional events as required for all DSA unit leads. Attend trainings and professional development opportunities in accordance with job functions, in consultation with AVPSSEE. Perform other duties as assigned. Minimum Qualifications: Required Education and Experience Bachelor's degree 5-8 years of professional and supervisory experience. Required Qualifications Strong written and verbal communication skills. Demonstrated conflict resolution and mediation skills. Demonstrated ability to lead, manage and supervise a diverse staff in a dynamic environment that requires department and staff members to adapt to changing processes, practices and initiatives. Ability to plan budgets and allocate resources based upon department priorities. Acquire awareness and apply knowledge of executive orders and mandates. Demonstrated ability to engage in strategic planning to ensure the most effective and efficient delivery of programs and services. Must possess excellent analytical, problem-solving, conflict management, and organizational skills with the ability to work creatively, innovatively, and independently while under pressure. Demonstrated ability to create and maintain cooperative working relationships with students, faculty, staff, businesses, community organizations, and other diverse groups and services Ability to work effectively with faculty, technical and non-technical management, and professional/support staff Demonstrated ability to work independently, confidentially, and efficiently to carry out very complex assignments without detailed instructions, advise others individually or in groups on varied and complex matters, and determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature Demonstrated ability to logically, independently, and efficiently analyze and work collaboratively to solve organizational and operational problems of one or several areas. Excellent communication and interpersonal skills, demonstrated by the ability to work effectively with all levels in a demanding environment Demonstrated ability to establish and maintain cooperative relationships with the various partnering agencies, the campus community and the public. Ability to encourage and motivate students and staff, and work effectively in a large, fast-paced environment. Experience speaking in a variety of public settings such as classrooms and large group assemblies. Demonstrated ability to work cooperatively with others within a multidisciplinary environment. High degree of personal and professional integrity, a strong sense of ethics, and respect for privacy and confidentiality. Possess or quickly acquire knowledge of university policies and procedures. Strong interpersonal skills and excellent ability to effectively communicate and interact with diverse constituencies at all levels within the University, including college deans, faculty, executive administration, staff, student leaders, as well as with alumni and community partners. Experience in developing relationships with key stakeholders. Ability to facilitate difficult dialogues, collaborate, and liaison with campus entities. Strong writing skills to construct reports, support grant writing, and communication to convey strategies, goals, and outcomes to various stakeholders. Have the ability to work in a fast-paced and dynamic environment; have a cooperative "team" approach and form strong working relationships with those in the office, around the campus and in the surrounding community. Preferred Qualifications Master's degree in Counseling (general or rehabilitation), Psychology, Disability Studies, higher education, student affairs, or a related field). A doctorate degree in higher education, educational leadership, or related field from a regionally accredited college or university. Two or more years of leadership experience and demonstrated successful experience in leading program direction and development related to student success. A track record of working with Black students in a university environment and with faculty and staff. Extensive knowledge of Black student retention and persistence literature. Demonstrated evidence of successful experience working with Black/African American students. Demonstrated commitment to educating Black students, faculty, and staff. Ability to thrive in an environment of change and be responsive to challenges as a creative problem solver. Charismatic, dynamic, self-motivated, goal-oriented, proven self-starter with strong oral and written communication skills. Evaluate the effectiveness of infrastructure elements relative to student persistence, retention, and sense of belonging. Compensation and Benefits: Anticipated Hiring Range: $4812- $10,416 per month Classification Salary Range: $4,583 - $14,713 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. First considerations will be given to candidates who apply by Saturday, March 16, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 534508; 3/1/2024 CAREER ADVISOR AND PROGRAM COORDINATOR - REVISED Student Services Professional III Career Center/Student Services Salary Range : $5,025 - $7,159/Monthly (Budgeted salary range $5,025 - $5,558/Monthly) Work Schedule : Full-Time, Monday - Thursday, 9:00 a.m. to 6:00 p.m.; Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general supervision of the Executive Director, the career advisor and program coordinator works collaboratively with on-campus partners (department faculty, academic advisors, and Student Life departments) and off-campus industry partners in the administration of the career advising and career readiness education programs for Cal State LA. As a member of the student services professional team, the career advisor and program coordinator assists students in making meaningful and successful progress toward their degree objectives by providing career coaching, career education, and high-quality service in a team environment. The career advisor and program coordinator is responsible for designing, implementing, monitoring, assessing, reporting, and updating comprehensive programs that respond to student and industry needs and works closely with the Career Center leadership team in providing ongoing training to appropriate team members concerning best practices in coaching, workshop facilitation, and current regional workforce development trends. The incumbent will: develop and administer student-led programs to expand career awareness and support services; provide training, guidance and assessment of career services student peer advising and volunteer programs; develop and facilitate programs and resources to help students and faculty/staff advisors explore major-to-career pathways and industry career clusters; develop, monitor, maintain and assess online career education training and communities; develop, coordinate and lead specialized career education and advising for student affinity groups; deliver large and small-scale advising that facilitates peer learning and encourages students to independently think through problems and select suitable solutions and courses of action; administer, and foster student reflection upon career assessments and theories to make career decisions, develop action plans, and make successful progress toward their degree and career objectives; facilitate students’ learning of effective job search strategies, exploration of professional identities, engagement in professional networking, and development of career readiness competencies; evaluate and assess student needs and engagement, and the center’s programming efforts to design services and programs that meet these needs and reflect current professional practices; utilize data systems, instructional technology, online career platforms/web services and current computer applications to provide targeted and intentional career education and advising; provide lead coordination of social media educational campaigns; provide lead coordination of program planning, delivery of effective teaching and learning methods, coaching effectiveness, and outcomes reporting; and foster a welcoming and inclusive environment in the career services. Required Qualifications & Experience : Equivalent to graduation from an accredited four-year college or university in a related field. Three years of progressively responsible professional student services work experience in program management/coordination. A master’s degree in counseling, social sciences, ethnic studies, education, or a directly related field may be substituted for one year of experience. The incumbent must have general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of higher education career services and workforce development programs. A high comfort level in using and learning information technology, including databases, MS Office Suite, and online career tools. Excellent interpersonal skills including an ability to work effectively with multiple constituencies and make meaningful connections at all levels of an organization; excellent team skills, including open communication, flexibility, cooperation, engagement, and maintaining positive relationships. Ability to: analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; integrate knowledge from across different domains and apply to work; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; and interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, reason logically, draw valid conclusions, and project consequences of various alternative courses of action. The incumbent must also have the ability to: give engaging presentations and facilitate an open exchange of ideas to small and large audiences; act as a spokesperson within an area of expertise; plan, implement, and manage programs; anticipate program needs and carry through with actions having implications regarding other program or service area; multi-task and discern priorities to meet deadlines; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvement; and carry out a variety of professionally complex assignments without detailed instructions. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A master’s degree from an accredited four-year college or university in education, student development, counseling, or a related field. Experience in a higher education setting in career planning and advising. Experience in training and development. Experience in program planning and management in student affairs. Strong public relations and promotional skills, including using social media, apps, and other digital and print publicity/marketing. Closing Date : Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 534508; 3/1/2024 CAREER ADVISOR AND PROGRAM COORDINATOR - REVISED Student Services Professional III Career Center/Student Services Salary Range : $5,025 - $7,159/Monthly (Budgeted salary range $5,025 - $5,558/Monthly) Work Schedule : Full-Time, Monday - Thursday, 9:00 a.m. to 6:00 p.m.; Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general supervision of the Executive Director, the career advisor and program coordinator works collaboratively with on-campus partners (department faculty, academic advisors, and Student Life departments) and off-campus industry partners in the administration of the career advising and career readiness education programs for Cal State LA. As a member of the student services professional team, the career advisor and program coordinator assists students in making meaningful and successful progress toward their degree objectives by providing career coaching, career education, and high-quality service in a team environment. The career advisor and program coordinator is responsible for designing, implementing, monitoring, assessing, reporting, and updating comprehensive programs that respond to student and industry needs and works closely with the Career Center leadership team in providing ongoing training to appropriate team members concerning best practices in coaching, workshop facilitation, and current regional workforce development trends. The incumbent will: develop and administer student-led programs to expand career awareness and support services; provide training, guidance and assessment of career services student peer advising and volunteer programs; develop and facilitate programs and resources to help students and faculty/staff advisors explore major-to-career pathways and industry career clusters; develop, monitor, maintain and assess online career education training and communities; develop, coordinate and lead specialized career education and advising for student affinity groups; deliver large and small-scale advising that facilitates peer learning and encourages students to independently think through problems and select suitable solutions and courses of action; administer, and foster student reflection upon career assessments and theories to make career decisions, develop action plans, and make successful progress toward their degree and career objectives; facilitate students’ learning of effective job search strategies, exploration of professional identities, engagement in professional networking, and development of career readiness competencies; evaluate and assess student needs and engagement, and the center’s programming efforts to design services and programs that meet these needs and reflect current professional practices; utilize data systems, instructional technology, online career platforms/web services and current computer applications to provide targeted and intentional career education and advising; provide lead coordination of social media educational campaigns; provide lead coordination of program planning, delivery of effective teaching and learning methods, coaching effectiveness, and outcomes reporting; and foster a welcoming and inclusive environment in the career services. Required Qualifications & Experience : Equivalent to graduation from an accredited four-year college or university in a related field. Three years of progressively responsible professional student services work experience in program management/coordination. A master’s degree in counseling, social sciences, ethnic studies, education, or a directly related field may be substituted for one year of experience. The incumbent must have general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of higher education career services and workforce development programs. A high comfort level in using and learning information technology, including databases, MS Office Suite, and online career tools. Excellent interpersonal skills including an ability to work effectively with multiple constituencies and make meaningful connections at all levels of an organization; excellent team skills, including open communication, flexibility, cooperation, engagement, and maintaining positive relationships. Ability to: analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; integrate knowledge from across different domains and apply to work; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; and interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, reason logically, draw valid conclusions, and project consequences of various alternative courses of action. The incumbent must also have the ability to: give engaging presentations and facilitate an open exchange of ideas to small and large audiences; act as a spokesperson within an area of expertise; plan, implement, and manage programs; anticipate program needs and carry through with actions having implications regarding other program or service area; multi-task and discern priorities to meet deadlines; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvement; and carry out a variety of professionally complex assignments without detailed instructions. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A master’s degree from an accredited four-year college or university in education, student development, counseling, or a related field. Experience in a higher education setting in career planning and advising. Experience in training and development. Experience in program planning and management in student affairs. Strong public relations and promotional skills, including using social media, apps, and other digital and print publicity/marketing. Closing Date : Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER CA1662I TYPE OF RECRUITMENT OPEN COMPETITIVE FIRST DAY OF FILING: Thursday, January 4, 2024, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 112,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries by providing vital public services such as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. WHAT WE DO: At the Los Angeles County (County) Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. DCBA is the only local freestanding consumer protection agency in the State, and since its establishment in 1975, our resources and areas of assistance have significantly expanded. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of the County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. We also strive to keep people housed and in mitigating displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensures that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Access Centers (SHLAC). DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation, human trafficking, and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrants. DCBA prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of the County. THE OPPORTUNITY: The Department of Consumer and Business Affairs is seeking well-qualified individuals to fill both permanent and temporary Consumer and Business Affairs Representative I vacancies throughout the department. DEFINITION: Assists in the investigation, mediation and resolution of consumer complaints and disputes, and provides information and counseling to the public on consumer complaints or small claims court procedures. CLASSIFICATION STANDARDS: Positions allocable to this entry level class receive close supervision from higher level staff in the performance of tasks on a variety of consumer matters, including real estate, small claims court, mediation, dispute resolution, and other programs. Incumbents learn to develop increasing skill in preparation for handling routine tasks and must demonstrate the ability to deal effectively with the public. Positions assigned to small claims advisory functions receive supervision from higher level staff in responding to inquires from the public concerning the small claims process, make appropriate referrals to other agencies, and may provide information about the statutes underlying small claims disputes. Incumbents develop a working knowledge of small claims court statutes, procedures and court rules; develop a working knowledge of consumer protection statutes underlying small claims disputes; and learn how to make appropriate referrals. Essential Job Functions As the Consumer and Business Affairs Representative I, your responsibilities will include but are not limited to the following: Assists in providing resources and information to consumers, workers, immigrants, tenants, property owners/landlords, litigants, disputants, business representatives and others on consumer laws, labor laws, real estate matters, small claims court procedures, dispute resolution, housing and tenant protection, immigration, cannabis regulations, and other department programs. Gathers pertinent information to determine if the complaint is warranted and makes referrals if needed. Assists in the review of allegations of misrepresentation of consumer products and services, unfair, unethical, or deceptive business practices, and violations of County ordinances, consumer protection laws and regulations by researching and applying appropriate laws/rules/regulations, etc. in order to counsel or determine the validity and accuracy of the allegations. Assists in the investigation and resolution of complaints involving disputes between consumers, tenants, landlords, businesses and others by researching and applying appropriate laws/rules/regulations in order to resolve or mediate a complaint. Assists in the interviewing of consumers , workers, landlords, tenants, business representatives, lenders, servicers, and disputants to ascertain factual information concerning their inquiry or complaint Applies the procedures, statutes, regulations, ordinances, and rules governing consumer services when responding to inquiries from the public by researching laws/rules/regulations, attending seminars/trainings/conferences and utilizing resources (e.g., Civil Code, Code of Civil Procedures, Business and Professions Code, etc.) in order to communicate with the public effectively and to educate the public on their rights and responsibilities. Assists the public in completing services forms by answering and clarifying form questions to ensure the forms are completed accurately. Assists in reviewing and evaluating correspondence from consumers, businesses, litigants, lenders, servicers, landlord, tenants, workers, employers, and disputants to determine if their action has brought a complaint or dispute to resolution; contacts the parties to obtain additional information or verify resolution of a complaint or dispute. Participate in field investigations of consumer complaints by visiting locations, going undercover and conducting consumer after interviews, in order to ensure that businesses are complying with laws/rules/regulations, as needed. Assists in maintaining records of investigation, conciliation, and mediation activities by keeping up to date and accurate case notes, and consumer/business information; scanning documents in order to retain documentation. Assist in conducting financial navigation sessions , providing consumer protection and financial empowerment presentations on a variety of topics to consumer groups. Assist in conducting best practices and environmental scans of issues relevant to trends in financial empowerment initiatives for domestic violence survivors. Assist in developing program flyers, social media content, e-newsletters, and providing suggestions for social media calendar formatting. Research public records and other data sources as necessary to assist the public by attending trainings and working under the direction of higher level staff in order to effectively assist the public in understanding their rights and responsibilities and to evaluate the merit of complaints. Disseminates printed information to the public on all matters relating to the services of the department by providing educational material letters to educate the public on their rights and responsibilities. Attend community events and give presentations concerning consumer related service matters and department programs to the public by hosting and attending government and public agency speaking engagements in order to educate the public on their rights and responsibilities, and to create awareness of Consumer Affairs services, as needed. Disseminates printed information to the public on all matters relating to the services of the department by providing educational material letters to educate the public on their rights and responsibilities. Maintains records of contacts with the public and tabulates statistics as needed by administering surveys and keeping records of the number of individuals assisted in order to analyze consumer trends, and to determine where other services may be needed. Prepares various documents (e.g., investigation reports, Board reports, letters/emails, etc.) to communicate pertinent information to the target audience. Staffs a branch office as needed Requirements OPTION 1 Six (6) months of experience assisting the public in a consumer protection agency. OPTION 2 One (1) year of experience assisting the public in the solution of problems related to law or legal services, employment, housing, credit, loans, insurance, real estate, landlord - tenant, court procedures, dispute settlement, mediation, or similar services. OPTION 3 An Associate's degree or higher* in Consumer Science, Business Administration, Communications, Administration of Justice, Political Science, Law, Public Administration or a closely related field from an accredited college or university. OPTION 4 Completion of a paralegal training program** from an accredited agency, college, or university. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SELECTION REQUIREMENTS INFORMATION: *In order to receive credit for an associate degree or higher , you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows that you have completed the degree requirements attached with your application at the time of filing or send by email to ahsu@dcba.lacounty.gov within seven (7) calendar days from application submission. Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States . **In order to receive credit for completion of a paralegal training program , you must include a legible copy of your paralegal certificate with your application at the time of filing or send by email to ahsu@dcba.lacounty.gov within seven (7) calendar days from application submission. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will not be accepted for this examination. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Additional Information EXAMINATION CONTENT: A Multiple Choice and/or Simulation Assessment, weighted 100%, This examination will consist of a multiple choice and/or simulation assessment, weighted 100% covering: Customer Focus, Learning Potential, Responsibility, and Working with Information. Candidates must achieve a passing score of 70% or higher on the examination to be added onto the eligible list. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. NOTES : All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add ahsu@dcba.lacounty.gov , csears@hr.lacounty.gov , info@govenmentjobs.com , talencentral@shl.com , noreply@proctoru.com and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please check your email regularly for this important test notification. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html. ELIGIBILITY INFORMATION The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of three (3) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY THREE (3) MONTHS . SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, Selective Certification may be used for some positions that require special skills and/or training. The Department of Consumer and Business Affairs may establish a Selective Certification to canvass applicants to identify eligible candidates who have a fluency in a particular language. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION The resulting eligible list for this examination will be used to fill both permanent and temporary vacancies in the Department of Consumer and Business Affairs. AVAILABLE SHIFT: Any Appointees may be required to work any shift including evenings, nights, weekends and holidays in any area of Los Angeles County and may be subject to transfer at any time. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission to AHsu@dcba.lacounty.gov . Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out the application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTE: SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their OWN user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Department Contact Name: Alvin Hsu, Exam Analyst Department Contact Phone: (213) 948-2895 Department Contact E-mail: AHsu@dcba.lacounty .gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 948-2895 Teletype Phone Number: (800) 899-4099 Alternate Teletype Phone Number: (800) 897- 0077 For detailed information, please click here
Mar 08, 2024
Variable Shift
Position/Program Information EXAM NUMBER CA1662I TYPE OF RECRUITMENT OPEN COMPETITIVE FIRST DAY OF FILING: Thursday, January 4, 2024, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 112,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries by providing vital public services such as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. WHAT WE DO: At the Los Angeles County (County) Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. DCBA is the only local freestanding consumer protection agency in the State, and since its establishment in 1975, our resources and areas of assistance have significantly expanded. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of the County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. We also strive to keep people housed and in mitigating displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensures that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Access Centers (SHLAC). DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation, human trafficking, and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrants. DCBA prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of the County. THE OPPORTUNITY: The Department of Consumer and Business Affairs is seeking well-qualified individuals to fill both permanent and temporary Consumer and Business Affairs Representative I vacancies throughout the department. DEFINITION: Assists in the investigation, mediation and resolution of consumer complaints and disputes, and provides information and counseling to the public on consumer complaints or small claims court procedures. CLASSIFICATION STANDARDS: Positions allocable to this entry level class receive close supervision from higher level staff in the performance of tasks on a variety of consumer matters, including real estate, small claims court, mediation, dispute resolution, and other programs. Incumbents learn to develop increasing skill in preparation for handling routine tasks and must demonstrate the ability to deal effectively with the public. Positions assigned to small claims advisory functions receive supervision from higher level staff in responding to inquires from the public concerning the small claims process, make appropriate referrals to other agencies, and may provide information about the statutes underlying small claims disputes. Incumbents develop a working knowledge of small claims court statutes, procedures and court rules; develop a working knowledge of consumer protection statutes underlying small claims disputes; and learn how to make appropriate referrals. Essential Job Functions As the Consumer and Business Affairs Representative I, your responsibilities will include but are not limited to the following: Assists in providing resources and information to consumers, workers, immigrants, tenants, property owners/landlords, litigants, disputants, business representatives and others on consumer laws, labor laws, real estate matters, small claims court procedures, dispute resolution, housing and tenant protection, immigration, cannabis regulations, and other department programs. Gathers pertinent information to determine if the complaint is warranted and makes referrals if needed. Assists in the review of allegations of misrepresentation of consumer products and services, unfair, unethical, or deceptive business practices, and violations of County ordinances, consumer protection laws and regulations by researching and applying appropriate laws/rules/regulations, etc. in order to counsel or determine the validity and accuracy of the allegations. Assists in the investigation and resolution of complaints involving disputes between consumers, tenants, landlords, businesses and others by researching and applying appropriate laws/rules/regulations in order to resolve or mediate a complaint. Assists in the interviewing of consumers , workers, landlords, tenants, business representatives, lenders, servicers, and disputants to ascertain factual information concerning their inquiry or complaint Applies the procedures, statutes, regulations, ordinances, and rules governing consumer services when responding to inquiries from the public by researching laws/rules/regulations, attending seminars/trainings/conferences and utilizing resources (e.g., Civil Code, Code of Civil Procedures, Business and Professions Code, etc.) in order to communicate with the public effectively and to educate the public on their rights and responsibilities. Assists the public in completing services forms by answering and clarifying form questions to ensure the forms are completed accurately. Assists in reviewing and evaluating correspondence from consumers, businesses, litigants, lenders, servicers, landlord, tenants, workers, employers, and disputants to determine if their action has brought a complaint or dispute to resolution; contacts the parties to obtain additional information or verify resolution of a complaint or dispute. Participate in field investigations of consumer complaints by visiting locations, going undercover and conducting consumer after interviews, in order to ensure that businesses are complying with laws/rules/regulations, as needed. Assists in maintaining records of investigation, conciliation, and mediation activities by keeping up to date and accurate case notes, and consumer/business information; scanning documents in order to retain documentation. Assist in conducting financial navigation sessions , providing consumer protection and financial empowerment presentations on a variety of topics to consumer groups. Assist in conducting best practices and environmental scans of issues relevant to trends in financial empowerment initiatives for domestic violence survivors. Assist in developing program flyers, social media content, e-newsletters, and providing suggestions for social media calendar formatting. Research public records and other data sources as necessary to assist the public by attending trainings and working under the direction of higher level staff in order to effectively assist the public in understanding their rights and responsibilities and to evaluate the merit of complaints. Disseminates printed information to the public on all matters relating to the services of the department by providing educational material letters to educate the public on their rights and responsibilities. Attend community events and give presentations concerning consumer related service matters and department programs to the public by hosting and attending government and public agency speaking engagements in order to educate the public on their rights and responsibilities, and to create awareness of Consumer Affairs services, as needed. Disseminates printed information to the public on all matters relating to the services of the department by providing educational material letters to educate the public on their rights and responsibilities. Maintains records of contacts with the public and tabulates statistics as needed by administering surveys and keeping records of the number of individuals assisted in order to analyze consumer trends, and to determine where other services may be needed. Prepares various documents (e.g., investigation reports, Board reports, letters/emails, etc.) to communicate pertinent information to the target audience. Staffs a branch office as needed Requirements OPTION 1 Six (6) months of experience assisting the public in a consumer protection agency. OPTION 2 One (1) year of experience assisting the public in the solution of problems related to law or legal services, employment, housing, credit, loans, insurance, real estate, landlord - tenant, court procedures, dispute settlement, mediation, or similar services. OPTION 3 An Associate's degree or higher* in Consumer Science, Business Administration, Communications, Administration of Justice, Political Science, Law, Public Administration or a closely related field from an accredited college or university. OPTION 4 Completion of a paralegal training program** from an accredited agency, college, or university. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SELECTION REQUIREMENTS INFORMATION: *In order to receive credit for an associate degree or higher , you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows that you have completed the degree requirements attached with your application at the time of filing or send by email to ahsu@dcba.lacounty.gov within seven (7) calendar days from application submission. Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States . **In order to receive credit for completion of a paralegal training program , you must include a legible copy of your paralegal certificate with your application at the time of filing or send by email to ahsu@dcba.lacounty.gov within seven (7) calendar days from application submission. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will not be accepted for this examination. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Additional Information EXAMINATION CONTENT: A Multiple Choice and/or Simulation Assessment, weighted 100%, This examination will consist of a multiple choice and/or simulation assessment, weighted 100% covering: Customer Focus, Learning Potential, Responsibility, and Working with Information. Candidates must achieve a passing score of 70% or higher on the examination to be added onto the eligible list. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. NOTES : All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add ahsu@dcba.lacounty.gov , csears@hr.lacounty.gov , info@govenmentjobs.com , talencentral@shl.com , noreply@proctoru.com and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please check your email regularly for this important test notification. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html. ELIGIBILITY INFORMATION The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of three (3) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY THREE (3) MONTHS . SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, Selective Certification may be used for some positions that require special skills and/or training. The Department of Consumer and Business Affairs may establish a Selective Certification to canvass applicants to identify eligible candidates who have a fluency in a particular language. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION The resulting eligible list for this examination will be used to fill both permanent and temporary vacancies in the Department of Consumer and Business Affairs. AVAILABLE SHIFT: Any Appointees may be required to work any shift including evenings, nights, weekends and holidays in any area of Los Angeles County and may be subject to transfer at any time. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission to AHsu@dcba.lacounty.gov . Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out the application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTE: SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their OWN user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Department Contact Name: Alvin Hsu, Exam Analyst Department Contact Phone: (213) 948-2895 Department Contact E-mail: AHsu@dcba.lacounty .gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 948-2895 Teletype Phone Number: (800) 899-4099 Alternate Teletype Phone Number: (800) 897- 0077 For detailed information, please click here
Modesto Irrigation District
Modesto, California, United States
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position in the Public Affairs Department, General Manager Division, to plan, organize, coordinate and implement a variety of media and public relations programs in support of District goals, mission and business plan; and to serve as a resource to managers, supervisors, and employees on a variety of public affairs matters. Any Qualified Individual May Apply. This is an exempt position and is allocated to the Management and Confidential Group. The list established as a result of this recruitment may be used to fill other Public Affairs Specialist I/II vacancies that may occur within the District through February 29, 2025. Distinguishing Characteristics Public Affairs Specialist I: This is the entry level class in the Public Affairs Specialist series. Positions in this class typically have little or no directly related work experience. The Public Affairs Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Public Affairs Specialist II: This is the journey level class in the Public Affairs Specialist series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Supervision Received and Exercised Public Affairs Specialist I: Receives direction from the Senior Public Affairs Specialist. Public Affairs Specialist II: Receives direction from the Senior Public Affairs Specialist. Examples of Duties Duties may include, but are not limited to, the following: Serve as media relations, public relations and issues management advisor to the General Manager and senior management team. Serve as primary media liaison; coordinate the release of public information with all divisions. Develop and implement communications strategies, plans, programs and projects, including the use of advertising and marketing, in support of the District’s mission and business plan. Develop and administer MID public education programs. Plan and develop content for and manage production of video, audio and commercial artwork for a variety of print, online, and multimedia publications and work products. Foster good community relations through community involvement and support; create forums to promote interaction with community and business leaders; coordinate speaker requests. Plan, coordinate and participate in special events. Prepare and deliver public presentations on a variety of topics related to District activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, supplies, services, and events; monitor and control expenditures. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Other Related Duties Other duties as assigned Typical Qualifications Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Public Affairs Specialist I Knowledge of: Principles and practices of marketing, advertising, public relations, market research and analysis, printing and publishing. Effective public presentation and speaking methods to attract and inform various audiences. English usage, spelling, punctuation and grammar. Graphic design principles. Social media, web design and graphic presentation methods. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Perform professional media and public relations duties to promote and inform others regarding District matters. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Make effective public presentations. Prepare and present clear and concise reports. Learn District policies and procedures. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Experience: Two years of increasingly responsible experience developing and implementing media and public relations programs. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Public Affairs Specialist II In addition to the qualifications for the Public Affairs Specialist I: Knowledge of: District organization, services and programs. Modern media and public relations principles and practices. Social media tools used to enhance the communication of District matters and programs. Methods of media and public relations program development and evaluation. Project management methods. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Independently develop, implement and evaluate a comprehensive media and public relations program. Manage projects effectively. Recognize, identify, and resolve conflict or problems of a sensitive or political nature. Collect, analyze and interpret customer data. Experience: Five years of progressively responsible experience similar to Public Affairs Specialist I with the District. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Special Requirement: Possession of a valid California driver’s license. Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY . Application screening will begin on or after March 14, 2024. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) written test; (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND APPLICABLE HIGHER EDUCATION DEGREE, PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN, AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position in the Public Affairs Department, General Manager Division, to plan, organize, coordinate and implement a variety of media and public relations programs in support of District goals, mission and business plan; and to serve as a resource to managers, supervisors, and employees on a variety of public affairs matters. Any Qualified Individual May Apply. This is an exempt position and is allocated to the Management and Confidential Group. The list established as a result of this recruitment may be used to fill other Public Affairs Specialist I/II vacancies that may occur within the District through February 29, 2025. Distinguishing Characteristics Public Affairs Specialist I: This is the entry level class in the Public Affairs Specialist series. Positions in this class typically have little or no directly related work experience. The Public Affairs Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Public Affairs Specialist II: This is the journey level class in the Public Affairs Specialist series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Supervision Received and Exercised Public Affairs Specialist I: Receives direction from the Senior Public Affairs Specialist. Public Affairs Specialist II: Receives direction from the Senior Public Affairs Specialist. Examples of Duties Duties may include, but are not limited to, the following: Serve as media relations, public relations and issues management advisor to the General Manager and senior management team. Serve as primary media liaison; coordinate the release of public information with all divisions. Develop and implement communications strategies, plans, programs and projects, including the use of advertising and marketing, in support of the District’s mission and business plan. Develop and administer MID public education programs. Plan and develop content for and manage production of video, audio and commercial artwork for a variety of print, online, and multimedia publications and work products. Foster good community relations through community involvement and support; create forums to promote interaction with community and business leaders; coordinate speaker requests. Plan, coordinate and participate in special events. Prepare and deliver public presentations on a variety of topics related to District activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, supplies, services, and events; monitor and control expenditures. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Other Related Duties Other duties as assigned Typical Qualifications Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Public Affairs Specialist I Knowledge of: Principles and practices of marketing, advertising, public relations, market research and analysis, printing and publishing. Effective public presentation and speaking methods to attract and inform various audiences. English usage, spelling, punctuation and grammar. Graphic design principles. Social media, web design and graphic presentation methods. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Perform professional media and public relations duties to promote and inform others regarding District matters. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Make effective public presentations. Prepare and present clear and concise reports. Learn District policies and procedures. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Experience: Two years of increasingly responsible experience developing and implementing media and public relations programs. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Public Affairs Specialist II In addition to the qualifications for the Public Affairs Specialist I: Knowledge of: District organization, services and programs. Modern media and public relations principles and practices. Social media tools used to enhance the communication of District matters and programs. Methods of media and public relations program development and evaluation. Project management methods. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Independently develop, implement and evaluate a comprehensive media and public relations program. Manage projects effectively. Recognize, identify, and resolve conflict or problems of a sensitive or political nature. Collect, analyze and interpret customer data. Experience: Five years of progressively responsible experience similar to Public Affairs Specialist I with the District. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Special Requirement: Possession of a valid California driver’s license. Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY . Application screening will begin on or after March 14, 2024. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) written test; (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND APPLICABLE HIGHER EDUCATION DEGREE, PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN, AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Academic Advisor (Student Services Professional II) Compensation and Benefits Anticipated Hiring Salary Range: $4,610 - $4,750 per month Full CSU Classification Salary Range: $4,610 - $6,556 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general supervision of the Program Director of the College of Science and Mathematics Advising and Resources Center (ARC), the incumbent provides counseling and advising services to help students achieve their educational and personal goals at California State University, Fresno. This position is responsible for providing academic advisement and counseling services to support student transition to the university and retention through graduation. Key Qualifications Demonstrates working knowledge of the basic tenets of person-centered counseling techniques. Demonstrates working knowledge of student development theories. Working knowledge of the practices, procedures, and activities of a university college, advising center, or similar department. Working knowledge of the methods and problems of organizational and program management. Working knowledge of research and interview techniques. Working knowledge of the principles of individual and group behavior. Knowledge of study skills and retention intervention strategies. Competency with office automation (use of Word, Excel, email/internet). Excellent communication (oral and written) and interpersonal skills. Strong planning and organizational skills. Strong writing and communication skills and ability to interact with students, faculty, and other support staff. Ability to: Present clear and concise information both orally and in written form. Interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretative information through interviews. Reason logically. Collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Effectively organize and manage multiple tasks in a fast-paced team-oriented environment. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Rapidly acquire a general knowledge of the overall operation, functions and programs of CSU, Fresno. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Equivalent of two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Preferred Skills: Master’s degree in counseling with option in Student Affairs and College Counseling or equivalent. Familiar with student services and academic programs. Experience in the use of PeopleSoft Student Administration System. Experience in the use of Bulldog Connect. Experience evaluating transcripts and computation of GPAs. Knowledge of issues relating to advising and careers in the sciences and/or health professions is desirable. Knowledge of transfer policies & procedures, and admission requirements. Department Summary The College of Science and Mathematics (CSM) Advising and Resources Center (ARC) is committed to empowering all CSM students to make sound and reasonable academic decisions as they pertain to the pursuit of successful completion of a degree in biology, chemistry, computer science, environmental sciences, geology, mathematics, natural sciences, physics, or psychology. Our mission is to address all CSM students’ academic needs through providing resources and professional advising that is holistic and also culturally and socioeconomically sensitive. ARC is dedicated to student success and to assisting each and every student in an effort to assure their likelihood of degree completion. Deadline & Application Instructions Applications received by March 3, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Feb 13 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Academic Advisor (Student Services Professional II) Compensation and Benefits Anticipated Hiring Salary Range: $4,610 - $4,750 per month Full CSU Classification Salary Range: $4,610 - $6,556 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general supervision of the Program Director of the College of Science and Mathematics Advising and Resources Center (ARC), the incumbent provides counseling and advising services to help students achieve their educational and personal goals at California State University, Fresno. This position is responsible for providing academic advisement and counseling services to support student transition to the university and retention through graduation. Key Qualifications Demonstrates working knowledge of the basic tenets of person-centered counseling techniques. Demonstrates working knowledge of student development theories. Working knowledge of the practices, procedures, and activities of a university college, advising center, or similar department. Working knowledge of the methods and problems of organizational and program management. Working knowledge of research and interview techniques. Working knowledge of the principles of individual and group behavior. Knowledge of study skills and retention intervention strategies. Competency with office automation (use of Word, Excel, email/internet). Excellent communication (oral and written) and interpersonal skills. Strong planning and organizational skills. Strong writing and communication skills and ability to interact with students, faculty, and other support staff. Ability to: Present clear and concise information both orally and in written form. Interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretative information through interviews. Reason logically. Collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Effectively organize and manage multiple tasks in a fast-paced team-oriented environment. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Rapidly acquire a general knowledge of the overall operation, functions and programs of CSU, Fresno. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Equivalent of two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Preferred Skills: Master’s degree in counseling with option in Student Affairs and College Counseling or equivalent. Familiar with student services and academic programs. Experience in the use of PeopleSoft Student Administration System. Experience in the use of Bulldog Connect. Experience evaluating transcripts and computation of GPAs. Knowledge of issues relating to advising and careers in the sciences and/or health professions is desirable. Knowledge of transfer policies & procedures, and admission requirements. Department Summary The College of Science and Mathematics (CSM) Advising and Resources Center (ARC) is committed to empowering all CSM students to make sound and reasonable academic decisions as they pertain to the pursuit of successful completion of a degree in biology, chemistry, computer science, environmental sciences, geology, mathematics, natural sciences, physics, or psychology. Our mission is to address all CSM students’ academic needs through providing resources and professional advising that is holistic and also culturally and socioeconomically sensitive. ARC is dedicated to student success and to assisting each and every student in an effort to assure their likelihood of degree completion. Deadline & Application Instructions Applications received by March 3, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Feb 13 2024 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING: Monday, December 19, 2022, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. EXAM NUMBER: CA1667H TYPE OF RECRUITMENT: OPEN COMPETITIVE/TEMPORARY WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 110,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries. WHAT WE DO: At the Los Angeles County Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. The Department is the only local freestanding Consumer Protection agency in the State and our resources and areas of assistance have significantly expanded since its establishment in 1975. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of Los Angeles County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. DCBA strives to keep people housed and to mitigate displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensure that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Centers. DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation and human trafficking and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrant communities. The Department of Consumer and Business Affairs prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of Los Angeles County. THE OPPORTUNITY: We are seeking qualified candidates to fill temporary Consumer and Business Affairs Specialist vacancies to support programs related to the American Rescue Plan. AMERICAN RESCUE PLAN The American Rescue Plan (ARP) represents a once-in-a-generation opportunity to address LA County’s most urgent inequities. This first pillar, “Emerging from the Pandemic Better than Before through Equity-Based Investments,” makes investments that will increase housing for people experiencing homelessness, create more affordable housing, resource the Board’s “Care First, Jails Last” vision, reduce the digital divide, and build wealth in communities that have historically been left out of generational wealth gains. DCBA has been tasked with implementing several programs to support ARP efforts. Essential Job Functions As the Consumer and Business Affairs Specialist, your responsibilities will include but are not limited to the following: Conduct research, evaluation, and development of policies designed to promote or enhance the core services of the Department. Analyze proposed federal, State and County proposals, legislation, and policy changes to identify impact to County programs, finances, and operations; make recommendations for County positions and advocacy strategies. Conduct special projects, assignments, and management studies concerning departmental programs and initiatives. Analyze data and prepare correspondence and reports on department activities in response to Board of Supervisors initiatives. Prepare, analyze, and make recommendations to the Board of Supervisors on Department core services and priorities. Engage Board of Supervisor staff to collaborate on policy and legislative matters of priority to the Department and Board. Respond to sensitive or complex inquiries or complaints on department issues and prepare official correspondence and materials as necessary. Review program policies, and operational processes to implement quality control in the execution of programs and initiatives and make recommendations regarding program direction. Act as liaison between and/or represent department management with Board offices, County departments, commissions, outside agencies, and other governmental jurisdictions to enhance and promote Department core services and priorities. Requirements SELECTION REQUIREMENTS: OPTION I: One (1) year of experience providing technical and administrative oversight to staff engaged in the delivery of departmental consumer and business affairs services to the public and providing administrative coordination for specialized programs and initiatives at the level of Consumer and Business Affairs Supervisor. OPTION II: Two (2) years of experience investigating, mediating, or resolving complex matters and disputes in connection with consumer and business-related services and programs at the level of Consumer and Business Affairs Representative III. OPTION III: Two (2) years of experience in a public or private agency, analyzing and making recommendations for the solution of problems of organization, systems and procedures and the development and implementation of programs impacting the public in an administrative*, management**, or highly responsible specialized staff capacity***. A Master's degree or higher from an accredited graduate school will be accepted for one year of the experience.**** SPECIAL REQUIREMENT INFORMATION: *Administrative capacity: Performs work typically in an administrative services branch of an organization unit, including responsibility for the development of procedures and participation in policy formulation. Experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of information services, programs, and general management. **Managers are responsible for making major recommendations and taking actions that have a direct and substantial effect on the agency and the programs. Managers organize, plan, implement, and control functions and programs; develop and implement policies, procedures, and guidelines; formulate short-term and long-term goals and objectives; direct and supervise staff through subordinate supervisors; allocate resources; and; determine staff training needs. ***Specialized staff capacity is defined as staff experience requiring specialized knowledge of rules, regulations, and other guidelines relating to completing assignments in the program area assigned. Knowledge is usually attained through extensive, increasingly difficult, and practical experience and training in the subject matter field. ****To receive credit for the required degree/coursework, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization. Submit proof of degree by uploading the required document(s) as attachments at the time of filing or send by e-mail to AHsu@dcba.lacounty.gov within seven (7) calendar days from application submission. DESIRABLE QUALIFICATIONS : Additional credit will be given to applicants who possess the following desirable qualifications: A Master’s degree or higher from an accredited graduate school Additional years of experience in excess of the Selection Requirement To receive credit for a Master's degree, you must attach a copy of your degree or official transcripts to your application at the time of filing, or email the documents to AHsu@dcba.lacounty.gov within 7 calendar days from the application filing date Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will not be accepted for this examination. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. Additional Information Our Assessment Process: This examination consists of an evaluation of education, experience, and desirable qualifications based upon application information and supplemental questionnaire at the time of filing weighted 100%. Applicants must meet the selection requirement described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill temporary vacancies in the Department of Consumer and Business Affairs as they occur. AVAILABLE SHIFT : Any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission. Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add AHsu@dcba.lacounty.gov, as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. The Department will not consider missed email notifications as an acceptable reason to authorize additional time to complete the application Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out the application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. Please note some public libraries have reopened with limited access hours and may require a prior reservation to use their computers. For more information, please visit their website at https://lacountylibrary .org/reopening or contact the specific libraries directly. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Department Contact Name: Alvin Hsu, Exam Analyst Department Contact Phone: (213) 948-2895 Department Contact E-mail: AHsu@dcba.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 948-2895 Teletype Phone Number: (800) 899-4099 Alternate Teletype Phone Number: (800) 897- 0077 For detailed information, please click here
Mar 05, 2024
Temporary
Position/Program Information FIRST DAY OF FILING: Monday, December 19, 2022, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. EXAM NUMBER: CA1667H TYPE OF RECRUITMENT: OPEN COMPETITIVE/TEMPORARY WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 110,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries. WHAT WE DO: At the Los Angeles County Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. The Department is the only local freestanding Consumer Protection agency in the State and our resources and areas of assistance have significantly expanded since its establishment in 1975. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of Los Angeles County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. DCBA strives to keep people housed and to mitigate displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensure that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Centers. DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation and human trafficking and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrant communities. The Department of Consumer and Business Affairs prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of Los Angeles County. THE OPPORTUNITY: We are seeking qualified candidates to fill temporary Consumer and Business Affairs Specialist vacancies to support programs related to the American Rescue Plan. AMERICAN RESCUE PLAN The American Rescue Plan (ARP) represents a once-in-a-generation opportunity to address LA County’s most urgent inequities. This first pillar, “Emerging from the Pandemic Better than Before through Equity-Based Investments,” makes investments that will increase housing for people experiencing homelessness, create more affordable housing, resource the Board’s “Care First, Jails Last” vision, reduce the digital divide, and build wealth in communities that have historically been left out of generational wealth gains. DCBA has been tasked with implementing several programs to support ARP efforts. Essential Job Functions As the Consumer and Business Affairs Specialist, your responsibilities will include but are not limited to the following: Conduct research, evaluation, and development of policies designed to promote or enhance the core services of the Department. Analyze proposed federal, State and County proposals, legislation, and policy changes to identify impact to County programs, finances, and operations; make recommendations for County positions and advocacy strategies. Conduct special projects, assignments, and management studies concerning departmental programs and initiatives. Analyze data and prepare correspondence and reports on department activities in response to Board of Supervisors initiatives. Prepare, analyze, and make recommendations to the Board of Supervisors on Department core services and priorities. Engage Board of Supervisor staff to collaborate on policy and legislative matters of priority to the Department and Board. Respond to sensitive or complex inquiries or complaints on department issues and prepare official correspondence and materials as necessary. Review program policies, and operational processes to implement quality control in the execution of programs and initiatives and make recommendations regarding program direction. Act as liaison between and/or represent department management with Board offices, County departments, commissions, outside agencies, and other governmental jurisdictions to enhance and promote Department core services and priorities. Requirements SELECTION REQUIREMENTS: OPTION I: One (1) year of experience providing technical and administrative oversight to staff engaged in the delivery of departmental consumer and business affairs services to the public and providing administrative coordination for specialized programs and initiatives at the level of Consumer and Business Affairs Supervisor. OPTION II: Two (2) years of experience investigating, mediating, or resolving complex matters and disputes in connection with consumer and business-related services and programs at the level of Consumer and Business Affairs Representative III. OPTION III: Two (2) years of experience in a public or private agency, analyzing and making recommendations for the solution of problems of organization, systems and procedures and the development and implementation of programs impacting the public in an administrative*, management**, or highly responsible specialized staff capacity***. A Master's degree or higher from an accredited graduate school will be accepted for one year of the experience.**** SPECIAL REQUIREMENT INFORMATION: *Administrative capacity: Performs work typically in an administrative services branch of an organization unit, including responsibility for the development of procedures and participation in policy formulation. Experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of information services, programs, and general management. **Managers are responsible for making major recommendations and taking actions that have a direct and substantial effect on the agency and the programs. Managers organize, plan, implement, and control functions and programs; develop and implement policies, procedures, and guidelines; formulate short-term and long-term goals and objectives; direct and supervise staff through subordinate supervisors; allocate resources; and; determine staff training needs. ***Specialized staff capacity is defined as staff experience requiring specialized knowledge of rules, regulations, and other guidelines relating to completing assignments in the program area assigned. Knowledge is usually attained through extensive, increasingly difficult, and practical experience and training in the subject matter field. ****To receive credit for the required degree/coursework, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization. Submit proof of degree by uploading the required document(s) as attachments at the time of filing or send by e-mail to AHsu@dcba.lacounty.gov within seven (7) calendar days from application submission. DESIRABLE QUALIFICATIONS : Additional credit will be given to applicants who possess the following desirable qualifications: A Master’s degree or higher from an accredited graduate school Additional years of experience in excess of the Selection Requirement To receive credit for a Master's degree, you must attach a copy of your degree or official transcripts to your application at the time of filing, or email the documents to AHsu@dcba.lacounty.gov within 7 calendar days from the application filing date Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will not be accepted for this examination. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. Additional Information Our Assessment Process: This examination consists of an evaluation of education, experience, and desirable qualifications based upon application information and supplemental questionnaire at the time of filing weighted 100%. Applicants must meet the selection requirement described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill temporary vacancies in the Department of Consumer and Business Affairs as they occur. AVAILABLE SHIFT : Any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission. Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add AHsu@dcba.lacounty.gov, as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. The Department will not consider missed email notifications as an acceptable reason to authorize additional time to complete the application Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out the application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. Please note some public libraries have reopened with limited access hours and may require a prior reservation to use their computers. For more information, please visit their website at https://lacountylibrary .org/reopening or contact the specific libraries directly. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Department Contact Name: Alvin Hsu, Exam Analyst Department Contact Phone: (213) 948-2895 Department Contact E-mail: AHsu@dcba.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 948-2895 Teletype Phone Number: (800) 899-4099 Alternate Teletype Phone Number: (800) 897- 0077 For detailed information, please click here
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
This position is being recruited through an outside agency. To apply, please visit the application portal at Spelman Johnson: https://spelmanandjohnson.com/position/associate-vice-president-for-student-affairs-and-dean-of-students/ [spelmanandjohnson.com] . Job Summary: Reporting to the Vice President for Student Affairs, the Associate Vice President for Student Affairs and Dean of Students (AVPDOS) is a member of the Division of Student Affairs Leadership Team and a larger leadership team that includes student affairs directors and the university’s administrative council. The AVPDOS serves as second-in-charge of the division and has direct administrative responsibility for the following areas: Associated Students Incorporated, Basic Needs & Student Support, Children’s Center, Student Conduct and Ethical Development, Santos Manuel Student Union, Student Recreation and Wellness Center, Department of Housing and Residential Education, Office of Student Leadership & Engagement, and the CARE team. In coordination with the Associate Dean of Students, the AVPDOS oversees the establishment and training of hearing panels, assures the adjudication of student code of conduct violations, and coordinates the Division of Student Affairs response to student emergencies. In addition, the AVPDOS advises the Vice President on matters pertaining to student engagement and success; develops, implements, and assesses programs, services, and initiatives that enhance the overall student experience on campus; and serves as an advisor to Associated Students Incorporated. Major duties and responsibilities: Student Life Working effectively with diverse constituents, including students, staff, faculty, and members of the external community; Assisting in establishing a student culture that is supportive of diversity, equity, inclusion, where students respect differences, take responsibility for their actions, exercise leadership and feel a sense of belonging; Overseeing the establishment and training of hearing panels; assures the adjudication of student code of conduct violations; Serving on appropriate University, system wide, local, regional, or national committees; and Supporting adherence to the accomplishment of university and division values, vision, mission statements, and strategic plan. Management: Supervising professional and/or administrative staff members (state, auxiliary, and foundation) and student assistants. Interview, hire, train, supervise, monitor, and evaluate all management personnel. Implement, monitor, and evaluate progress of students. Compile and write University reports. Serve as liaison between support services departments within the campus community and Student Affairs. Maintain regular communication with staff. Attend appropriate University and/or community meetings. Establish and maintain positive working relationships with faculty and staff. Work closely with all units to ensure services align to improve retention rates annually. Special Projects: Assisting the vice president by providing reports, preparing analytical studies, and drafting, recommending, and administering policies, while serving as an advocate for the needs of students. Lead and guide the university’s CARE Team in support of students, including crisis intervention, campus and community outreach, and basic needs. Attend regional and national conferences to deliver papers. Participate in Student Affairs committees in support of division and campus strategic planning efforts. Other special projects as assigned. Budget: Overseeing the development, maintenance, and maximum utilization of departmental budget. Collaborate with University and Community partners to identify and secure external resources and funding to support student life areas. Other Duties as Assigned Minimum Qualifications: Required Education and Experience A master’s degree in a related field Equivalent of 10 years of experience are required. Required Qualifications Compassionate, accessible, transparent, ethical leader with excellent communication skills to clearly articulate vision, direction, and purpose and earn the respect and confidence of the faculty, staff, students, parents, and alumni. Ability to effectively manage daily activities and operations while always being cognizant of the larger issues impacting higher education on a regional, state, and national level. An understanding and deep commitment to social justice and demonstrated cultural competence with a strong belief in the value of diversity in enriching the learning experience and the quality of life on campus. A commitment to infusing a student-centered approach to learning and engagement throughout the department’s programs and services. A truly inspirational leader that students and staff believe in and support; fully embraces educational access and equity as the foundation of the division’s work. Strong community builder and collaborator, capable of building bridges to departments, faculty, staff, students, and the community of San Bernardino. Awareness of campus climate issues and a commitment to effectively address these issues in an open, collaborative manner. Credible, engaging, supportive, transparent, and approachable supervisor with knowledge of the responsibilities of each staff member’s position, respect for their work and contributions, and adept at advocating for staff and students, their programs, and needs. Highly energetic individual with a strong sense of self and ability to appropriately infuse humor and enthusiasm into the workplace and campus community. Strong supervisory experience with a proven ability to engage in identity-specific supervision, mediate conflicts, and make tough decisions when necessary. A passion for working with students combined with an ability to genuinely connect with, support, and relate to a highly engaged, diverse, and intelligent student body by being visible and accessible to all students, attending student events of all kinds, and serving as a strong resource. Profound interest in student development with a broad knowledge of student life, best practices, the profession, and a commitment to encourage and support professional development experiences at all levels within the division. A proven record of implementing change, establishing a vision and direction for an office/department, motivating staff and students to embrace change, and successfully creating new programs and initiatives to enhance the quality of campus life for all students. Commitment to using best practices, technology, and innovation to continually provide students with cutting-edge programs and services. Demonstrated leadership ability with excellent management skills and the ability to manage feedback with constructive action and build a solid framework to effectively develop and manage a complex, student-centered division. Capacity to genuinely care for others, listen to their concerns/needs, and make changes to increase staff morale and effectiveness. Understanding and appreciation of how academic affairs and student affairs intersect to provide a holistic experience for students. Familiarity with Title IX, women’s issues, gender equality, and sexual misconduct concerns, and commitment to creating appropriate policies to effectively support students, services, and programs. Strong crisis management skills and demonstrated experience successfully working through crisis situations, with knowledge of mental health issues and laws impacting campus professionals and students. Solid understanding of student activism, protests, demonstrations, and the First Amendment. Skilled in the collection of data and ability to analyze and make educated decisions. Proficient at formulating policies and protocols to guide and support the work of the department. Capacity to equally hold staff accountable and celebrate accomplishment and positive contributions. Strong commitment to the professional development and mentoring of all staff. Understanding and experience with the use of social media to connect with students and the campus community. The ability to work effectively and develop positive working relationships with diverse constituents, including staff, students, faculty, and the external community; significant experience administering student conduct and disciplinary procedures; experience advising student organizations and clubs; excellent analytical and communication skills; and experience in program development and assessment. The ability to navigate circumstances that require effective negotiation, mediation, and conflict resolution skills. Knowledge of general business practices and fiscal management is also helpful. Preferred Qualifications Doctoral degree in higher education, student affairs or related field. Compensation and Benefits: Anticipated Hiring Range: $175,000 - $205,000 Classification Salary Range: $6563 - $21,066 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Thursday, April 25, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
This position is being recruited through an outside agency. To apply, please visit the application portal at Spelman Johnson: https://spelmanandjohnson.com/position/associate-vice-president-for-student-affairs-and-dean-of-students/ [spelmanandjohnson.com] . Job Summary: Reporting to the Vice President for Student Affairs, the Associate Vice President for Student Affairs and Dean of Students (AVPDOS) is a member of the Division of Student Affairs Leadership Team and a larger leadership team that includes student affairs directors and the university’s administrative council. The AVPDOS serves as second-in-charge of the division and has direct administrative responsibility for the following areas: Associated Students Incorporated, Basic Needs & Student Support, Children’s Center, Student Conduct and Ethical Development, Santos Manuel Student Union, Student Recreation and Wellness Center, Department of Housing and Residential Education, Office of Student Leadership & Engagement, and the CARE team. In coordination with the Associate Dean of Students, the AVPDOS oversees the establishment and training of hearing panels, assures the adjudication of student code of conduct violations, and coordinates the Division of Student Affairs response to student emergencies. In addition, the AVPDOS advises the Vice President on matters pertaining to student engagement and success; develops, implements, and assesses programs, services, and initiatives that enhance the overall student experience on campus; and serves as an advisor to Associated Students Incorporated. Major duties and responsibilities: Student Life Working effectively with diverse constituents, including students, staff, faculty, and members of the external community; Assisting in establishing a student culture that is supportive of diversity, equity, inclusion, where students respect differences, take responsibility for their actions, exercise leadership and feel a sense of belonging; Overseeing the establishment and training of hearing panels; assures the adjudication of student code of conduct violations; Serving on appropriate University, system wide, local, regional, or national committees; and Supporting adherence to the accomplishment of university and division values, vision, mission statements, and strategic plan. Management: Supervising professional and/or administrative staff members (state, auxiliary, and foundation) and student assistants. Interview, hire, train, supervise, monitor, and evaluate all management personnel. Implement, monitor, and evaluate progress of students. Compile and write University reports. Serve as liaison between support services departments within the campus community and Student Affairs. Maintain regular communication with staff. Attend appropriate University and/or community meetings. Establish and maintain positive working relationships with faculty and staff. Work closely with all units to ensure services align to improve retention rates annually. Special Projects: Assisting the vice president by providing reports, preparing analytical studies, and drafting, recommending, and administering policies, while serving as an advocate for the needs of students. Lead and guide the university’s CARE Team in support of students, including crisis intervention, campus and community outreach, and basic needs. Attend regional and national conferences to deliver papers. Participate in Student Affairs committees in support of division and campus strategic planning efforts. Other special projects as assigned. Budget: Overseeing the development, maintenance, and maximum utilization of departmental budget. Collaborate with University and Community partners to identify and secure external resources and funding to support student life areas. Other Duties as Assigned Minimum Qualifications: Required Education and Experience A master’s degree in a related field Equivalent of 10 years of experience are required. Required Qualifications Compassionate, accessible, transparent, ethical leader with excellent communication skills to clearly articulate vision, direction, and purpose and earn the respect and confidence of the faculty, staff, students, parents, and alumni. Ability to effectively manage daily activities and operations while always being cognizant of the larger issues impacting higher education on a regional, state, and national level. An understanding and deep commitment to social justice and demonstrated cultural competence with a strong belief in the value of diversity in enriching the learning experience and the quality of life on campus. A commitment to infusing a student-centered approach to learning and engagement throughout the department’s programs and services. A truly inspirational leader that students and staff believe in and support; fully embraces educational access and equity as the foundation of the division’s work. Strong community builder and collaborator, capable of building bridges to departments, faculty, staff, students, and the community of San Bernardino. Awareness of campus climate issues and a commitment to effectively address these issues in an open, collaborative manner. Credible, engaging, supportive, transparent, and approachable supervisor with knowledge of the responsibilities of each staff member’s position, respect for their work and contributions, and adept at advocating for staff and students, their programs, and needs. Highly energetic individual with a strong sense of self and ability to appropriately infuse humor and enthusiasm into the workplace and campus community. Strong supervisory experience with a proven ability to engage in identity-specific supervision, mediate conflicts, and make tough decisions when necessary. A passion for working with students combined with an ability to genuinely connect with, support, and relate to a highly engaged, diverse, and intelligent student body by being visible and accessible to all students, attending student events of all kinds, and serving as a strong resource. Profound interest in student development with a broad knowledge of student life, best practices, the profession, and a commitment to encourage and support professional development experiences at all levels within the division. A proven record of implementing change, establishing a vision and direction for an office/department, motivating staff and students to embrace change, and successfully creating new programs and initiatives to enhance the quality of campus life for all students. Commitment to using best practices, technology, and innovation to continually provide students with cutting-edge programs and services. Demonstrated leadership ability with excellent management skills and the ability to manage feedback with constructive action and build a solid framework to effectively develop and manage a complex, student-centered division. Capacity to genuinely care for others, listen to their concerns/needs, and make changes to increase staff morale and effectiveness. Understanding and appreciation of how academic affairs and student affairs intersect to provide a holistic experience for students. Familiarity with Title IX, women’s issues, gender equality, and sexual misconduct concerns, and commitment to creating appropriate policies to effectively support students, services, and programs. Strong crisis management skills and demonstrated experience successfully working through crisis situations, with knowledge of mental health issues and laws impacting campus professionals and students. Solid understanding of student activism, protests, demonstrations, and the First Amendment. Skilled in the collection of data and ability to analyze and make educated decisions. Proficient at formulating policies and protocols to guide and support the work of the department. Capacity to equally hold staff accountable and celebrate accomplishment and positive contributions. Strong commitment to the professional development and mentoring of all staff. Understanding and experience with the use of social media to connect with students and the campus community. The ability to work effectively and develop positive working relationships with diverse constituents, including staff, students, faculty, and the external community; significant experience administering student conduct and disciplinary procedures; experience advising student organizations and clubs; excellent analytical and communication skills; and experience in program development and assessment. The ability to navigate circumstances that require effective negotiation, mediation, and conflict resolution skills. Knowledge of general business practices and fiscal management is also helpful. Preferred Qualifications Doctoral degree in higher education, student affairs or related field. Compensation and Benefits: Anticipated Hiring Range: $175,000 - $205,000 Classification Salary Range: $6563 - $21,066 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Thursday, April 25, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Director of Academic Personnel Labor Relations Classification Title: Administrator II Posting Details Priority Application Date (Posting will remain open until filled): Friday, March 1, 2024 @ 11:55pm PT Please Note: As of February 19, 2024 this position has been reposted and is under active recruitment. Apply today! Prior applicants need not re-apply. Position Summary Under the general direction of the Senior Associate Vice President for Human Resources, the Director of Academic Personnel Labor Relations is responsible for managing the University’s labor and employee relations program for academic employees (faculty) and graduate represented student employees. This position provides interpretation, administration, assistance, and counsel to administrators and managers relative to the collective bargaining agreements and related University policies, procedures and practices. Investigates collective bargaining complaints and grievances, and potential corrective actions and discipline. Manages academic employees (faculty) and graduate represented student employee’s complaint and grievance processes and prepares grievance responses. Recommends and implements resolution to issues by developing a professional and effective working relationship with staff, management, and union officials. Incumbent serves as an advisor to management and others on the application of labor laws, regulations, technical letters, coded memoranda, and other federal and state related legislation. Recommends and assists in development and implementation of policies and procedures related to the administration of the collective bargaining agreements and related University policies, requiring significant discretion, judgement, and tact in carrying out diverse assignments. Researches employee relations issues for management using applicable federal and state legislation, CSU Executive Orders, CSUS University Policy Manual, Provost and President’s directives and all other applicable CSU and CSUS policies and/or guidelines. Represents the University in appropriate administrative hearings. FLSA : Exempt (not eligible for overtime compensation) Anticipated Hiring Range : $10,000 per month - $11,500 per month CSU Classification Salary Range : $4,583 per month - $14,713 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (At-will) Time Base : Full-Time Work Hours : Monday - Friday, 8:00AM-5:00PM Department Information The role of Academic Labor Relations is to effectuate the Sacramento State’s mission through the compliance of the collective bargaining agreements (CBA), memorandum of understanding (MOU), Higher Education Employee-Employer Relations Act (HEERA), California Education Code and applicable CSUS & CSU policies. https://www.csus.edu/administration-business-affairs/human-resources/academic-labor-relations/ Required Qualifications Bachelor’s degree from an accredited college/university, or equivalent combination of education training, and professional work experience. 5+ years of experience in the area of Labor and/or Employee Relations in a diverse and complex organization, to include complaint resolution, personnel policy/collective bargaining agreement compliance, and conducting investigations. Extensive experience researching and summarizing information from a wide variety of policies, regulations, and other sources to clearly present alternatives and risks. Demonstrated experience implementing organizational objectives while maintaining a positive labor relations environment. Experience and demonstrated ability to establish and maintain cooperative working relationships with people from diverse ethnic, socio-economic, professional and educational backgrounds. Experience working with union representatives, interpreting collective bargaining agreements, investigating employee complaints and disputes, and responding to external regulatory agencies. Experience analyzing and resolving complex employee labor relations issues, demonstrated ability to work cooperatively with all levels of personnel and experience with mediation and conflict resolution. Experience facilitating training sessions and coaching individuals in one-on-one meetings. 2+ years of experience supervising and motivating staff, setting work priorities, and providing direction. Considerable knowledge of policies and practices involved in personnel/human resources functions and demonstrated experience in the practical application of those practices in a complex organization. Knowledge of relevant state and federal laws, public sector regulations, such as the Higher Education Employer-Employee Relations Act (HEERA) or similar collective bargaining law, and Public Employment Relations Board (PERB) and/or National Labor Relations Board (NLRB) regulations and processes. Ability to compile, analyze and interpret data; thorough knowledge of research, data analysis and report presentation. Ability to effectively manage multiple priorities on a daily basis and function effectively under time pressure of deadlines with frequent interruptions. Ability to exercise professional judgement and discretion when managing sensitive and/or confidential issues and or other complex matters involving conflict. Strong interpersonal skills to include active listening, informing, advising, and assessing, mediating differences between people and organizations, explore options for mutual gain, and resolve issues to the satisfaction of those involved when possible. Strong oral and written communication skills. Ability to provide lead work direction and/or supervision of staff. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT Ability to pass background check Preferred Qualifications Juris Doctorate or Master’s degree from an accredited college/university. Employee and/or labor relations experience in an institution of higher education or public sector. Experience in the California State University system. Experience litigating in administrative hearings and/or labor arbitration proceedings. Documents Needed to Apply Resume, cover letter and supplemental questions. Applicants will respond to the following supplemental questions: What is an important quality for a Director of Academic Personnel Labor Relations, and why? Provide an example of how you have exhibited that quality in your past/current position. Describe a particularly challenging grievance you were faced with. What were the circumstances, your approach to resolve the matter, the outcome and lessons learned? About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Director of Academic Personnel Labor Relations Classification Title: Administrator II Posting Details Priority Application Date (Posting will remain open until filled): Friday, March 1, 2024 @ 11:55pm PT Please Note: As of February 19, 2024 this position has been reposted and is under active recruitment. Apply today! Prior applicants need not re-apply. Position Summary Under the general direction of the Senior Associate Vice President for Human Resources, the Director of Academic Personnel Labor Relations is responsible for managing the University’s labor and employee relations program for academic employees (faculty) and graduate represented student employees. This position provides interpretation, administration, assistance, and counsel to administrators and managers relative to the collective bargaining agreements and related University policies, procedures and practices. Investigates collective bargaining complaints and grievances, and potential corrective actions and discipline. Manages academic employees (faculty) and graduate represented student employee’s complaint and grievance processes and prepares grievance responses. Recommends and implements resolution to issues by developing a professional and effective working relationship with staff, management, and union officials. Incumbent serves as an advisor to management and others on the application of labor laws, regulations, technical letters, coded memoranda, and other federal and state related legislation. Recommends and assists in development and implementation of policies and procedures related to the administration of the collective bargaining agreements and related University policies, requiring significant discretion, judgement, and tact in carrying out diverse assignments. Researches employee relations issues for management using applicable federal and state legislation, CSU Executive Orders, CSUS University Policy Manual, Provost and President’s directives and all other applicable CSU and CSUS policies and/or guidelines. Represents the University in appropriate administrative hearings. FLSA : Exempt (not eligible for overtime compensation) Anticipated Hiring Range : $10,000 per month - $11,500 per month CSU Classification Salary Range : $4,583 per month - $14,713 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (At-will) Time Base : Full-Time Work Hours : Monday - Friday, 8:00AM-5:00PM Department Information The role of Academic Labor Relations is to effectuate the Sacramento State’s mission through the compliance of the collective bargaining agreements (CBA), memorandum of understanding (MOU), Higher Education Employee-Employer Relations Act (HEERA), California Education Code and applicable CSUS & CSU policies. https://www.csus.edu/administration-business-affairs/human-resources/academic-labor-relations/ Required Qualifications Bachelor’s degree from an accredited college/university, or equivalent combination of education training, and professional work experience. 5+ years of experience in the area of Labor and/or Employee Relations in a diverse and complex organization, to include complaint resolution, personnel policy/collective bargaining agreement compliance, and conducting investigations. Extensive experience researching and summarizing information from a wide variety of policies, regulations, and other sources to clearly present alternatives and risks. Demonstrated experience implementing organizational objectives while maintaining a positive labor relations environment. Experience and demonstrated ability to establish and maintain cooperative working relationships with people from diverse ethnic, socio-economic, professional and educational backgrounds. Experience working with union representatives, interpreting collective bargaining agreements, investigating employee complaints and disputes, and responding to external regulatory agencies. Experience analyzing and resolving complex employee labor relations issues, demonstrated ability to work cooperatively with all levels of personnel and experience with mediation and conflict resolution. Experience facilitating training sessions and coaching individuals in one-on-one meetings. 2+ years of experience supervising and motivating staff, setting work priorities, and providing direction. Considerable knowledge of policies and practices involved in personnel/human resources functions and demonstrated experience in the practical application of those practices in a complex organization. Knowledge of relevant state and federal laws, public sector regulations, such as the Higher Education Employer-Employee Relations Act (HEERA) or similar collective bargaining law, and Public Employment Relations Board (PERB) and/or National Labor Relations Board (NLRB) regulations and processes. Ability to compile, analyze and interpret data; thorough knowledge of research, data analysis and report presentation. Ability to effectively manage multiple priorities on a daily basis and function effectively under time pressure of deadlines with frequent interruptions. Ability to exercise professional judgement and discretion when managing sensitive and/or confidential issues and or other complex matters involving conflict. Strong interpersonal skills to include active listening, informing, advising, and assessing, mediating differences between people and organizations, explore options for mutual gain, and resolve issues to the satisfaction of those involved when possible. Strong oral and written communication skills. Ability to provide lead work direction and/or supervision of staff. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT Ability to pass background check Preferred Qualifications Juris Doctorate or Master’s degree from an accredited college/university. Employee and/or labor relations experience in an institution of higher education or public sector. Experience in the California State University system. Experience litigating in administrative hearings and/or labor arbitration proceedings. Documents Needed to Apply Resume, cover letter and supplemental questions. Applicants will respond to the following supplemental questions: What is an important quality for a Director of Academic Personnel Labor Relations, and why? Provide an example of how you have exhibited that quality in your past/current position. Describe a particularly challenging grievance you were faced with. What were the circumstances, your approach to resolve the matter, the outcome and lessons learned? About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising and evaluation for the purposes of admission and graduation, student records, registration and financial aid. This position provides information and services pertaining to student admissions, financial aid and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. The Lead Enrollment and Financial Aid Programs Coordinator position will assist in the administration of federal and state aid programs, serve as regulatory compliance officer, and support in implementation of high-level operational developments within the Office of Financial Aid & Scholarships. This position will work collaboratively with the financial aid counselors, Associate Directors of Financial Aid, and Director of Financial Aid to ensure consistency in applying program rules and regulations, on-boarding new financial aid counselors, providing mentoring and lead work direction to financial aid counselors and student assistants, and providing back-up processing support to financial aid counselors. This position will also oversee the administration of the study abroad program and the administration and monitoring of the federal grants programs. The EIC is a subdivision of the Office of Financial Aid & Scholarships, which is under Student Affairs (SA). Responsibilities State Funded Work Study and Special Programs Coordinator: Coordinate and verify eligibility of students applying to and receiving aid from State Funded Work Study programs including but not limited to: Learning Aligned Employment Program (LAEP), College Corps, and California Dream Act Service Incentive Program (DSIG). Independently or in partnership with campus stakeholders, represent the Office of Financial Aid in workshops/events related to State Funded Work Study programs. Counsel students enrolled within LAEP, College Corps, and DSIG regarding impact of funding and eligibility requirements. Coordinate appropriate planning, communication, and cooperation between ES colleagues. Attend meetings with colleagues, staff, and supervisor as necessary or required to represent the office on various ES, University, and CSU committees as appropriate or as directed. Provide materials and personnel for cross training within Enrollment Services regarding the special programs and State funded work-study. Organize workflow of efforts in administration of State Funded Work Study Programs involving (but not limited to) Accounts Payable, Payroll, SFS, Center for Student Engagement, Chancellor's Office, and the California Student Aid Commission. Monitor students in the State Funded Work Study program to make certain that students are enrolled in correct units to receive funds upon disbursement. Work with Title IV administrator to process possible state funded work study program withdrawals. Certify necessary documentation related to State Funded Work Study program and post student funds while conducting necessary needs analysis and apply federal/state/institutional over awarding rules. Process verification requests and provide information to authorized third parties, including but not limited to enrollment and financial information, financial account inquiries, etc. Federal Grants Program Coordinator: Conduct eligibility analysis on each student who applies to the Federal Teach Grant Program, making certain that each student meets DOE criteria. Ensure Ability to Serve documentation is certified and completed for Federal Teach Grant. Ensure that Entrance Counseling is conducted to meet Federal Teach Grant Requirement. Originate Teach Grant Directly from the Common Origination and Disbursement Database utilizing query tools via PeopleSoft. Award and ensure timely disbursement of Federal Teach Grant and recalculate eligibility and provide necessary disclosures by the term census. Counsel students applying for the Teach Grant and ensure that they understand the commitment necessary to avoid being penalized through the conversion to the Unsubsidized Loan. Monitor Pell Potential Overaward Process report and coordinate with outside institutions to solve Pell discrepancies caused by multiple enrollments. Review Pell Discrepancy report to ensure compliance and timely awarding for students. Senior Lead for Enrollment Information Center (EIC) Counselors: Serve as a lead for operational needs of the EIC. Provide lead work direction, train and be the point of contact for counselors and student assistants in the EIC, ensuring they are completing daily tasks. Counsel students who have difficulty reading and understanding the Degree Audit Report, in conjunction with their academic advisor, to help students progress towards graduation. Advise students who are referred from the front service counter (those who require service at a level that exceeds that which is appropriate for the front service counter). Serve as point-of-contact for students in working with Enrollment Services, participating in a case management operations model, to ensure students' inquiries and issues are handled through to completion. Use professional judgment to develop solutions to individual student problems, of considerable difficulty, which represent integrative approaches comprising appropriate referrals to campus services and other resources. P rovide back-up pre-admission advising support, acting on behalf of the student's regular pre-admission enrollment counselor. Evaluate academic transcripts for admission eligibility and pre-admission advising. Determine initial residency status for admission eligibility and registration fee purposes. For undergraduate applicants, assess admissibility for those not automatically admitted by the auto-admit program. As appropriate and in consultation with the applicants' regular enrollment counselor, call and/or meet with applicants to resolve discrepancies and/or answer questions about the application and assessments. Financial Aid Counselor: Interface with students (via in-person or zoom) to resolve issues concerning financial aid applications, disbursement of aid, payments, account holds, and financial aid refunds etc. Process Federal Appeals, Verification, and awarding through the use of needs analysis and understanding of Federal and State Regulations. Collaborate with Student Financial Services and Financial Aid Office to prevent students that are anticipating financial aid from being dropped for non-payment. Maintain knowledge base and understanding of all current regulations and policies to the administration of Federal, State, and Institutional aid programs. Advise students through the financial aid process and complete required documents through Campuslogic. Serve as back-up for front service functions for financial aid. Study Abroad Programs and Emergency Loan Coordinator: Works closely with the Study Abroad department to manually process aid for students studying abroad. Ensures that the students are corresponded to and counseled regarding their eligibility requirements. Monitors students satisfactory academic progress due to late submission of grades to ensure that students are able to register to following semester courses regardless of delay. Ensures timely disbursement of aid to students abroad awaiting funding. Communicates with the Study Abroad department to address any special circumstances of students abroad. Prioritize, Review and Administer students Emergency Loan Application and coordinate with Student Financial Services. Enrollment Information Center Front Counter Back-up: Provide comprehensive continuing enrollment advising services to current and prospective students. Effectively and efficiently respond to the service needs of current students in the areas of records and registration, graduation evaluation, and financial aid. Provide students with necessary forms and/or information on needed services /procedures. Summon and assist students using Qless system and open/close/move cases in Case Management system. Using discernment as to which action (open/close/move) is taken in all interactions with students. Adjust approaches and techniques in the referrals to campus services and other resources. Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances. Provide accurate, ethical, and quality pre-admission and initial financial aid advising. Explain policies and procedures to students, staff or faculty related to a student's record on all topics related to records and graduation: enrollment (times, priority, policy and navigating through MyCSUEB), transfer credit, grade forgiveness, general education, major requirements, GPA calculations and requirements, and university writing skills requirements, etc. Other duties as assigned by the Director of the Enrollment Information Center. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Equivalent of three (3) years of progressively responsible professional student services work experience. One (1) year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications Ability to quickly and accurately develop, retain, interpret, and apply comprehensive knowledge about CSU/CSUEB enrollment policies & procedures. Thorough knowledge of office methods, procedures, and practices. Ability to organize and plan work projects including handling multiple priorities. Excellent written and verbal communication skills in English including thorough knowledge of grammar, punctuation, and spelling. Ability and willingness to understand, embrace, and communicate CSUEB marketing messages. Ability to learn and use administrative computing system(s),instant messaging, document imaging programs, web-based information resources, and MS Office applications. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques. Ability to advise students on complex student-related matters. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members as well as co-workers and other members of the Cal State East Bay community. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group. Ability to work independently. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Jun 20 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising and evaluation for the purposes of admission and graduation, student records, registration and financial aid. This position provides information and services pertaining to student admissions, financial aid and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. The Lead Enrollment and Financial Aid Programs Coordinator position will assist in the administration of federal and state aid programs, serve as regulatory compliance officer, and support in implementation of high-level operational developments within the Office of Financial Aid & Scholarships. This position will work collaboratively with the financial aid counselors, Associate Directors of Financial Aid, and Director of Financial Aid to ensure consistency in applying program rules and regulations, on-boarding new financial aid counselors, providing mentoring and lead work direction to financial aid counselors and student assistants, and providing back-up processing support to financial aid counselors. This position will also oversee the administration of the study abroad program and the administration and monitoring of the federal grants programs. The EIC is a subdivision of the Office of Financial Aid & Scholarships, which is under Student Affairs (SA). Responsibilities State Funded Work Study and Special Programs Coordinator: Coordinate and verify eligibility of students applying to and receiving aid from State Funded Work Study programs including but not limited to: Learning Aligned Employment Program (LAEP), College Corps, and California Dream Act Service Incentive Program (DSIG). Independently or in partnership with campus stakeholders, represent the Office of Financial Aid in workshops/events related to State Funded Work Study programs. Counsel students enrolled within LAEP, College Corps, and DSIG regarding impact of funding and eligibility requirements. Coordinate appropriate planning, communication, and cooperation between ES colleagues. Attend meetings with colleagues, staff, and supervisor as necessary or required to represent the office on various ES, University, and CSU committees as appropriate or as directed. Provide materials and personnel for cross training within Enrollment Services regarding the special programs and State funded work-study. Organize workflow of efforts in administration of State Funded Work Study Programs involving (but not limited to) Accounts Payable, Payroll, SFS, Center for Student Engagement, Chancellor's Office, and the California Student Aid Commission. Monitor students in the State Funded Work Study program to make certain that students are enrolled in correct units to receive funds upon disbursement. Work with Title IV administrator to process possible state funded work study program withdrawals. Certify necessary documentation related to State Funded Work Study program and post student funds while conducting necessary needs analysis and apply federal/state/institutional over awarding rules. Process verification requests and provide information to authorized third parties, including but not limited to enrollment and financial information, financial account inquiries, etc. Federal Grants Program Coordinator: Conduct eligibility analysis on each student who applies to the Federal Teach Grant Program, making certain that each student meets DOE criteria. Ensure Ability to Serve documentation is certified and completed for Federal Teach Grant. Ensure that Entrance Counseling is conducted to meet Federal Teach Grant Requirement. Originate Teach Grant Directly from the Common Origination and Disbursement Database utilizing query tools via PeopleSoft. Award and ensure timely disbursement of Federal Teach Grant and recalculate eligibility and provide necessary disclosures by the term census. Counsel students applying for the Teach Grant and ensure that they understand the commitment necessary to avoid being penalized through the conversion to the Unsubsidized Loan. Monitor Pell Potential Overaward Process report and coordinate with outside institutions to solve Pell discrepancies caused by multiple enrollments. Review Pell Discrepancy report to ensure compliance and timely awarding for students. Senior Lead for Enrollment Information Center (EIC) Counselors: Serve as a lead for operational needs of the EIC. Provide lead work direction, train and be the point of contact for counselors and student assistants in the EIC, ensuring they are completing daily tasks. Counsel students who have difficulty reading and understanding the Degree Audit Report, in conjunction with their academic advisor, to help students progress towards graduation. Advise students who are referred from the front service counter (those who require service at a level that exceeds that which is appropriate for the front service counter). Serve as point-of-contact for students in working with Enrollment Services, participating in a case management operations model, to ensure students' inquiries and issues are handled through to completion. Use professional judgment to develop solutions to individual student problems, of considerable difficulty, which represent integrative approaches comprising appropriate referrals to campus services and other resources. P rovide back-up pre-admission advising support, acting on behalf of the student's regular pre-admission enrollment counselor. Evaluate academic transcripts for admission eligibility and pre-admission advising. Determine initial residency status for admission eligibility and registration fee purposes. For undergraduate applicants, assess admissibility for those not automatically admitted by the auto-admit program. As appropriate and in consultation with the applicants' regular enrollment counselor, call and/or meet with applicants to resolve discrepancies and/or answer questions about the application and assessments. Financial Aid Counselor: Interface with students (via in-person or zoom) to resolve issues concerning financial aid applications, disbursement of aid, payments, account holds, and financial aid refunds etc. Process Federal Appeals, Verification, and awarding through the use of needs analysis and understanding of Federal and State Regulations. Collaborate with Student Financial Services and Financial Aid Office to prevent students that are anticipating financial aid from being dropped for non-payment. Maintain knowledge base and understanding of all current regulations and policies to the administration of Federal, State, and Institutional aid programs. Advise students through the financial aid process and complete required documents through Campuslogic. Serve as back-up for front service functions for financial aid. Study Abroad Programs and Emergency Loan Coordinator: Works closely with the Study Abroad department to manually process aid for students studying abroad. Ensures that the students are corresponded to and counseled regarding their eligibility requirements. Monitors students satisfactory academic progress due to late submission of grades to ensure that students are able to register to following semester courses regardless of delay. Ensures timely disbursement of aid to students abroad awaiting funding. Communicates with the Study Abroad department to address any special circumstances of students abroad. Prioritize, Review and Administer students Emergency Loan Application and coordinate with Student Financial Services. Enrollment Information Center Front Counter Back-up: Provide comprehensive continuing enrollment advising services to current and prospective students. Effectively and efficiently respond to the service needs of current students in the areas of records and registration, graduation evaluation, and financial aid. Provide students with necessary forms and/or information on needed services /procedures. Summon and assist students using Qless system and open/close/move cases in Case Management system. Using discernment as to which action (open/close/move) is taken in all interactions with students. Adjust approaches and techniques in the referrals to campus services and other resources. Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances. Provide accurate, ethical, and quality pre-admission and initial financial aid advising. Explain policies and procedures to students, staff or faculty related to a student's record on all topics related to records and graduation: enrollment (times, priority, policy and navigating through MyCSUEB), transfer credit, grade forgiveness, general education, major requirements, GPA calculations and requirements, and university writing skills requirements, etc. Other duties as assigned by the Director of the Enrollment Information Center. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Equivalent of three (3) years of progressively responsible professional student services work experience. One (1) year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications Ability to quickly and accurately develop, retain, interpret, and apply comprehensive knowledge about CSU/CSUEB enrollment policies & procedures. Thorough knowledge of office methods, procedures, and practices. Ability to organize and plan work projects including handling multiple priorities. Excellent written and verbal communication skills in English including thorough knowledge of grammar, punctuation, and spelling. Ability and willingness to understand, embrace, and communicate CSUEB marketing messages. Ability to learn and use administrative computing system(s),instant messaging, document imaging programs, web-based information resources, and MS Office applications. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques. Ability to advise students on complex student-related matters. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members as well as co-workers and other members of the Cal State East Bay community. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group. Ability to work independently. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Jun 20 2024 Pacific Daylight Time Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER CA1607A TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: Monday, April 3, 2023 at 8:00 A.M. (PT) Closing Date: Continuous THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 112,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries by providing vital public services such as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. WHAT WE DO: At the Los Angeles County Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. The Department is the only local free standing Consumer Protection agency in the State and our resources and areas of assistance have significantly expanded since its establishment in 1975. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of Los Angeles County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. DCBA strives to keep people housed and to mitigate displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensure that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Centers. DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation and human trafficking and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrant communities. The Department of Consumer and Business Affairs prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of Los Angeles County. THE OPPORTUNITY: The Department of Consumer and Business Affairs is seeking well-qualified individuals to fill Public Information Associate vacancies in the Communications Division. The public information associate will assist in the initiation, planning, development, maintenance, evaluation, implementation and coordination of a public information and engagement program for a County department. CLASSIFICATION STANDARDS: Under general direction, positions allocable to this class report to a higher-level supervisor or higher-level Public Information class and are responsible for advising and assisting in the overall administration of public information programs, services, or activities, utilizing various media channels. Incumbents participate in writing and editing releases and articles, researching departmental programs and identifying opportunities for potential media coverage or content development, and coordinating relations with the media. Positions in this class must possess good verbal and written communication skills applying communication principles, methods, practices, and techniques to engage local media and to convey information to the public through various media channels. Incumbents must demonstrate awareness of current events, especially those involving the County, and have a working knowledge of local media outlets, social media platforms, and the Public Records Act. This class may serve as the sole public information representative for a small department. Incumbents must seek professional development opportunities and continually update their skills. Essential Job Functions Develops digital media content for web and social media platforms. Develops and maintains contact lists for various media outlets, including hyperlocal and ethnic media outlets. Coordinates and assists with public information-related special projects, research, events, and programs requiring knowledge of community and/or department concerns and issues. Researches and reviews new and emerging media as an avenue for use in community outreach and public communications. Establishes, develops, and maintains interactions with the media, community groups, and department managers to proactively provide information on departmental affairs. Receives and responds to public information inquiries from the public regarding available services; prepares correspondence in response to inquiries, general complaints, and recommendations relative to the County's various programs and activities; and consults with appropriate staff members to secure pertinent facts and information. Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator. Assists in analyzing and evaluating data to develop appropriate communications recommendations for management. Assists in developing and maintaining internal communication projects. Prepares releases, web and social media posts, and related materials that may be delivered through press conferences or other communication channels. Serves as liaison between the department and media representatives. Monitors and tracks issues affecting the department, monitors media channels, and informs management accordingly. Assists in assessing effectiveness of communication efforts. Assists in maintaining departmental website’s public information content. Manges a photo archive of key word-searchable photos. Staffs public information booth and make presentations to community groups. Assists with emergency and crisis communications. Drives to different sites, as necessary. Requirements MINIMUM REQUIREMENTS: A Bachelor's degree or higher* from an accredited college or university with a major in Communications, Journalism, Public Administration, Public Relations, English or a closely-related field. -AND- Two years in a staff capacity** in public relations administering a public information program or professional experience*** as a journalist within a media organization. Special Requirement Information: * One additional year of the required experience will be accepted for each year of college . Completion of 30 semester units or 45 quarter units would be considered as one year of college. ** In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers. *** Professional Experience is defined as work experience gained in a professional occupation or classification subsequent to receiving a bachelor’s degree or its equivalent. *In order to receive credit for a bachelor's degree or higher , you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows that you have completed the degree requirements with your application at the time of filing -OR- send by email to ahsu@dcba.lacounty.gov within seven (7) calendar days from application submission. Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States (See Accreditation Information under Employment Information) . Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Some positions may require a valid California Class C Driver License to perform job-related functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will not be accepted for this examination. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Additional Information EXAMINATION CONTENT : This exam will consist of a multiple choice and/or simulation test weighted at 100% , measuring: Customer Service, Fact Finding and Data Analysis, Decision Making, Reading Comprehension, Adaptability, Relationship Building Skills, Conscientiousness, Ethics & Integrity, Self-Management, Innovation, Industry Awareness, and Continual Learning. Multiple choice tests and simulation assessments are not reviewable by candidates per Civil Service Rule 7.19. Candidates must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination in order to be placed on the Eligible Register. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Ahsu@dcba.lacounty.gov , CSears@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Test Preparation Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . Eligibility Information : The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information : The resulting eligible register for this examination will be used to fill both permanent and temporary vacancies in the Department of Consumer and Business Affairs. Application And Filing Information : Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements to Qualify as listed on this job bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Class Specification and requirements serving as your description of duties will not be sufficie nt to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. IMPORTANT NOTE: SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their OWN user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Department Contact Name: Alvin Hsu, Exam Analyst Department Contact Phone: (213) 948-2895 Department Contact E-mail: AHsu@dcba.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 948-2895 Teletype Phone Number: (800) 899-4099 Alternate Teletype Phone Number: (800) 897- 0077 For detailed information, please click here
Mar 05, 2024
Variable Shift
Position/Program Information EXAM NUMBER CA1607A TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: Monday, April 3, 2023 at 8:00 A.M. (PT) Closing Date: Continuous THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 112,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries by providing vital public services such as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. WHAT WE DO: At the Los Angeles County Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. The Department is the only local free standing Consumer Protection agency in the State and our resources and areas of assistance have significantly expanded since its establishment in 1975. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of Los Angeles County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. DCBA strives to keep people housed and to mitigate displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensure that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Centers. DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation and human trafficking and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrant communities. The Department of Consumer and Business Affairs prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of Los Angeles County. THE OPPORTUNITY: The Department of Consumer and Business Affairs is seeking well-qualified individuals to fill Public Information Associate vacancies in the Communications Division. The public information associate will assist in the initiation, planning, development, maintenance, evaluation, implementation and coordination of a public information and engagement program for a County department. CLASSIFICATION STANDARDS: Under general direction, positions allocable to this class report to a higher-level supervisor or higher-level Public Information class and are responsible for advising and assisting in the overall administration of public information programs, services, or activities, utilizing various media channels. Incumbents participate in writing and editing releases and articles, researching departmental programs and identifying opportunities for potential media coverage or content development, and coordinating relations with the media. Positions in this class must possess good verbal and written communication skills applying communication principles, methods, practices, and techniques to engage local media and to convey information to the public through various media channels. Incumbents must demonstrate awareness of current events, especially those involving the County, and have a working knowledge of local media outlets, social media platforms, and the Public Records Act. This class may serve as the sole public information representative for a small department. Incumbents must seek professional development opportunities and continually update their skills. Essential Job Functions Develops digital media content for web and social media platforms. Develops and maintains contact lists for various media outlets, including hyperlocal and ethnic media outlets. Coordinates and assists with public information-related special projects, research, events, and programs requiring knowledge of community and/or department concerns and issues. Researches and reviews new and emerging media as an avenue for use in community outreach and public communications. Establishes, develops, and maintains interactions with the media, community groups, and department managers to proactively provide information on departmental affairs. Receives and responds to public information inquiries from the public regarding available services; prepares correspondence in response to inquiries, general complaints, and recommendations relative to the County's various programs and activities; and consults with appropriate staff members to secure pertinent facts and information. Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator. Assists in analyzing and evaluating data to develop appropriate communications recommendations for management. Assists in developing and maintaining internal communication projects. Prepares releases, web and social media posts, and related materials that may be delivered through press conferences or other communication channels. Serves as liaison between the department and media representatives. Monitors and tracks issues affecting the department, monitors media channels, and informs management accordingly. Assists in assessing effectiveness of communication efforts. Assists in maintaining departmental website’s public information content. Manges a photo archive of key word-searchable photos. Staffs public information booth and make presentations to community groups. Assists with emergency and crisis communications. Drives to different sites, as necessary. Requirements MINIMUM REQUIREMENTS: A Bachelor's degree or higher* from an accredited college or university with a major in Communications, Journalism, Public Administration, Public Relations, English or a closely-related field. -AND- Two years in a staff capacity** in public relations administering a public information program or professional experience*** as a journalist within a media organization. Special Requirement Information: * One additional year of the required experience will be accepted for each year of college . Completion of 30 semester units or 45 quarter units would be considered as one year of college. ** In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers. *** Professional Experience is defined as work experience gained in a professional occupation or classification subsequent to receiving a bachelor’s degree or its equivalent. *In order to receive credit for a bachelor's degree or higher , you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows that you have completed the degree requirements with your application at the time of filing -OR- send by email to ahsu@dcba.lacounty.gov within seven (7) calendar days from application submission. Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States (See Accreditation Information under Employment Information) . Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Some positions may require a valid California Class C Driver License to perform job-related functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will not be accepted for this examination. SPECIAL INFORMATION The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Additional Information EXAMINATION CONTENT : This exam will consist of a multiple choice and/or simulation test weighted at 100% , measuring: Customer Service, Fact Finding and Data Analysis, Decision Making, Reading Comprehension, Adaptability, Relationship Building Skills, Conscientiousness, Ethics & Integrity, Self-Management, Innovation, Industry Awareness, and Continual Learning. Multiple choice tests and simulation assessments are not reviewable by candidates per Civil Service Rule 7.19. Candidates must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination in order to be placed on the Eligible Register. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Ahsu@dcba.lacounty.gov , CSears@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Test Preparation Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . Eligibility Information : The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information : The resulting eligible register for this examination will be used to fill both permanent and temporary vacancies in the Department of Consumer and Business Affairs. Application And Filing Information : Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements to Qualify as listed on this job bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Class Specification and requirements serving as your description of duties will not be sufficie nt to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. IMPORTANT NOTE: SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their OWN user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Department Contact Name: Alvin Hsu, Exam Analyst Department Contact Phone: (213) 948-2895 Department Contact E-mail: AHsu@dcba.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 948-2895 Teletype Phone Number: (800) 899-4099 Alternate Teletype Phone Number: (800) 897- 0077 For detailed information, please click here
Sacramento Housing & Redevelopment Agency (SHRA)
Sacramento, CA, United States
Description Classification: Supervisory Under general direction of the Portfolio Manager, and in accordance with Asset Management principles and practices/Public Housing Assessment System (PHAS) requirements and effective customer service practices: this position plans, directs, monitors, evaluates, supervises and performs a wide variety of on-site property management activities that ensure the prompt and appropriate occupancy of available units. SHRA employees have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in the most impacted region of the nation. SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include: Fully paid medical/dental benefits for full family CalPERS Pension Retirement Student Loan Reimbursement and Tuition Reimbursement up to $5,250/year 8 Management work/life balance days 80 Hours of Management Supplemental Leave in addition to 2 weeks of vacation per year Essential Areas of Responsibility Regional Manager is responsible for accurate and full collection of rents, enforcement of lease conditions and provisions, timely initiation of eviction proceedings, inspection of rehabilitated or repaired units, timely and accurate tenant re-certification, and the maintenance of safe and sanitary property conditions; and to effectively supervise and evaluate the work of maintenance and clerical staff at the site(s). Regional managers will be assigned responsibility for these functions at multiple sites/properties. Education & Experience Education Bachelor's Degree in Property Management, Business Administration or related field plus 2 years related experience (preferred) OR Associates Degree plus 4 years related experience OR 6 years related experience. Experience The desired experience would be in the area of property management with experience in principles and practices of asset management, affordable housing or assisted housing administration, tax credit properties, housing rehabilitation and development programs and practices, managing rental property, supervision, maintenance principles as they pertain to rental housing units, public housing laws, and agency rules, regulations, and standards. Excellent customer service, oral and written communication skills are essential to this position. Knowledge of: Principles and practices of asset management and public or assisted housing administration. Public housing, and housing rehabilitation and development programs and practices. Principles and practices of managing rental property. Principles and practices of supervision, and maintenance principles as they pertain to rental housing units. Public housing laws, and agency rules, regulations, and standards. Ability to: Plan, organize, and coordinate work in a manner conducive to attaining full cooperation. Supervise the work of assigned subordinate personnel. Maintain confidentiality. Analyze, interpret data, and prepare reports. Comprehend and interpret complex rules, regulations, and laws. Establish and maintain effective working relationships with the community and others contacted in the course of work. Communicate complex ideas clearly and effectively both orally and in writing; and speak effectively before groups. Operate a personal computer using various Windows-based applications programs. Job Duties & Responsibilities Plans, organizes and directs the day-to-day site based management and maintenance operations of public housing development(s). Administers rental policies of the Authority and performs and or supervises leasing and occupancy of units. Collects rents and is responsible for re-examinations of tenant income and inspection of units. Supervises maintenance of rental units owned by the Authority. Coordinates and solves problems relative to the Public Housing program. Implements changes in Federal and State regulations. May represent the Authority at the local level in public relations and community affairs. Maintains effective tenant relations. Requisitions materials and supplies. Prepares and/or supervises the preparation of correspondence and monthly activities and status reports. Undertakes special studies and assignments as directed by the Regional Site Manager. Responds to and resolve issues pertaining to programs. Advise Regional Site Manager, in a timely manner, on necessary actions, problems, or requirements. Serves as an advisor to the Regional Site Manager regarding management and operations issues and other department-wide matters. Reviews and prepare comments on proposed Federal, State and local regulations and their prospective impact on department and authority programs. Suggest alternative courses of action, as applicable. Develops departmental policies and procedures implementing Federal, State, and local directives and statutes and Authority policies, and, as applicable, procedures for department activities and programs. Maintains adequate monitoring and reporting systems to ensure the adequacy, quality, and timeliness of work. Holds and conduct regular staff meetings, to include the communication of and training in Authority policies. Responsible for departmental employee training, motivation, supervision, and evaluation. Recommends salary increases and takes disciplinary action as necessary and authorized. Approves leave requests and time cards. Participates in CHARMA safety program Prepares monthly, quarterly, and annual financial reports Prepares budgets and monitoring budget performance Participates in the selection of staff. OTHER DUTIES: All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Description Classification: Supervisory Under general direction of the Portfolio Manager, and in accordance with Asset Management principles and practices/Public Housing Assessment System (PHAS) requirements and effective customer service practices: this position plans, directs, monitors, evaluates, supervises and performs a wide variety of on-site property management activities that ensure the prompt and appropriate occupancy of available units. SHRA employees have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in the most impacted region of the nation. SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include: Fully paid medical/dental benefits for full family CalPERS Pension Retirement Student Loan Reimbursement and Tuition Reimbursement up to $5,250/year 8 Management work/life balance days 80 Hours of Management Supplemental Leave in addition to 2 weeks of vacation per year Essential Areas of Responsibility Regional Manager is responsible for accurate and full collection of rents, enforcement of lease conditions and provisions, timely initiation of eviction proceedings, inspection of rehabilitated or repaired units, timely and accurate tenant re-certification, and the maintenance of safe and sanitary property conditions; and to effectively supervise and evaluate the work of maintenance and clerical staff at the site(s). Regional managers will be assigned responsibility for these functions at multiple sites/properties. Education & Experience Education Bachelor's Degree in Property Management, Business Administration or related field plus 2 years related experience (preferred) OR Associates Degree plus 4 years related experience OR 6 years related experience. Experience The desired experience would be in the area of property management with experience in principles and practices of asset management, affordable housing or assisted housing administration, tax credit properties, housing rehabilitation and development programs and practices, managing rental property, supervision, maintenance principles as they pertain to rental housing units, public housing laws, and agency rules, regulations, and standards. Excellent customer service, oral and written communication skills are essential to this position. Knowledge of: Principles and practices of asset management and public or assisted housing administration. Public housing, and housing rehabilitation and development programs and practices. Principles and practices of managing rental property. Principles and practices of supervision, and maintenance principles as they pertain to rental housing units. Public housing laws, and agency rules, regulations, and standards. Ability to: Plan, organize, and coordinate work in a manner conducive to attaining full cooperation. Supervise the work of assigned subordinate personnel. Maintain confidentiality. Analyze, interpret data, and prepare reports. Comprehend and interpret complex rules, regulations, and laws. Establish and maintain effective working relationships with the community and others contacted in the course of work. Communicate complex ideas clearly and effectively both orally and in writing; and speak effectively before groups. Operate a personal computer using various Windows-based applications programs. Job Duties & Responsibilities Plans, organizes and directs the day-to-day site based management and maintenance operations of public housing development(s). Administers rental policies of the Authority and performs and or supervises leasing and occupancy of units. Collects rents and is responsible for re-examinations of tenant income and inspection of units. Supervises maintenance of rental units owned by the Authority. Coordinates and solves problems relative to the Public Housing program. Implements changes in Federal and State regulations. May represent the Authority at the local level in public relations and community affairs. Maintains effective tenant relations. Requisitions materials and supplies. Prepares and/or supervises the preparation of correspondence and monthly activities and status reports. Undertakes special studies and assignments as directed by the Regional Site Manager. Responds to and resolve issues pertaining to programs. Advise Regional Site Manager, in a timely manner, on necessary actions, problems, or requirements. Serves as an advisor to the Regional Site Manager regarding management and operations issues and other department-wide matters. Reviews and prepare comments on proposed Federal, State and local regulations and their prospective impact on department and authority programs. Suggest alternative courses of action, as applicable. Develops departmental policies and procedures implementing Federal, State, and local directives and statutes and Authority policies, and, as applicable, procedures for department activities and programs. Maintains adequate monitoring and reporting systems to ensure the adequacy, quality, and timeliness of work. Holds and conduct regular staff meetings, to include the communication of and training in Authority policies. Responsible for departmental employee training, motivation, supervision, and evaluation. Recommends salary increases and takes disciplinary action as necessary and authorized. Approves leave requests and time cards. Participates in CHARMA safety program Prepares monthly, quarterly, and annual financial reports Prepares budgets and monitoring budget performance Participates in the selection of staff. OTHER DUTIES: All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. Closing Date/Time: Continuous
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 533287; 1/23/2024 FYC ADMINISTRATIVE SUPPORT Administrative Support Coordinator I Early Academic Prep Salary Range: $3,505 - $5,508/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification. Essential Functions : Under the immediate supervision of CAS- Early Academic Preparation Director, the incumbent will manage the day-to-day administrative operations of the programs and services in Early Academic Preparation: Early Assessment Program, the summer Early Start Program, First Year Connections, Timely Support, the Peer Leader Program, and the University Testing Center. The incumbent will schedule meetings and provide essential support in the coordination, implementation, and evaluation of specialized projects/programs; use critical thinking, reasoning, and prioritization to address a wide range of unique problems and interactions with university students, faculty, staff, high school counselors, some parents, and other CSU’s. The incumbent will be required to interpret policies and procedures regarding First Year Connections and the Summer Early Start Program; interpret scores related to multiple measures that place students in their required math/English courses and provide students with information about the Early Start Program. The incumbent will support the First Year Connections Advisor with gathering and analyzing data and assist with messaging and nudging students required to complete their first-year math/English courses. The incumbent will oversee in-house exams that support student advancement such as ALEKS PPL and ACT for on-campus specialized groups and enter scores into the university’s system for math course placement. The incumbent will perform administrative duties that include responding to and directing student inquiries; screening students’ complaints or problems which may require some research and troubleshooting to resolve academic related problems. Reconcile accounts monthly and provide information to the Director as well to UGS and Academic Affairs. The incumbent will supervise student assistants; submit student assistant hiring paperwork, train, and process their hours worked. Required Qualifications & Experience : The incumbent must have three year’s general office experience which includes on-going work coordination and/or lead responsibilities with notable accountability for the work results of support staff. The incumbent must have thorough knowledge of office productivity software, including word processing, desktop publishing, and spreadsheet and database functions, and familiarity with the University network system. The incumbent must have the ability to work effectively on an individual basis, as a member of a highly functional team and with a broad range of people to help promote a student-centered environment; draft and compose correspondence and standard reports; take minutes and track action items; respond effectively to rapidly changing conditions; and to effectively handle a broad range of interpersonal contacts. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on February 6, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Jan 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 533287; 1/23/2024 FYC ADMINISTRATIVE SUPPORT Administrative Support Coordinator I Early Academic Prep Salary Range: $3,505 - $5,508/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification. Essential Functions : Under the immediate supervision of CAS- Early Academic Preparation Director, the incumbent will manage the day-to-day administrative operations of the programs and services in Early Academic Preparation: Early Assessment Program, the summer Early Start Program, First Year Connections, Timely Support, the Peer Leader Program, and the University Testing Center. The incumbent will schedule meetings and provide essential support in the coordination, implementation, and evaluation of specialized projects/programs; use critical thinking, reasoning, and prioritization to address a wide range of unique problems and interactions with university students, faculty, staff, high school counselors, some parents, and other CSU’s. The incumbent will be required to interpret policies and procedures regarding First Year Connections and the Summer Early Start Program; interpret scores related to multiple measures that place students in their required math/English courses and provide students with information about the Early Start Program. The incumbent will support the First Year Connections Advisor with gathering and analyzing data and assist with messaging and nudging students required to complete their first-year math/English courses. The incumbent will oversee in-house exams that support student advancement such as ALEKS PPL and ACT for on-campus specialized groups and enter scores into the university’s system for math course placement. The incumbent will perform administrative duties that include responding to and directing student inquiries; screening students’ complaints or problems which may require some research and troubleshooting to resolve academic related problems. Reconcile accounts monthly and provide information to the Director as well to UGS and Academic Affairs. The incumbent will supervise student assistants; submit student assistant hiring paperwork, train, and process their hours worked. Required Qualifications & Experience : The incumbent must have three year’s general office experience which includes on-going work coordination and/or lead responsibilities with notable accountability for the work results of support staff. The incumbent must have thorough knowledge of office productivity software, including word processing, desktop publishing, and spreadsheet and database functions, and familiarity with the University network system. The incumbent must have the ability to work effectively on an individual basis, as a member of a highly functional team and with a broad range of people to help promote a student-centered environment; draft and compose correspondence and standard reports; take minutes and track action items; respond effectively to rapidly changing conditions; and to effectively handle a broad range of interpersonal contacts. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on February 6, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Jan 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 533086; 10/30/2023 TRANSFER CENTER COORDINATOR Student Services Professional III Admissions and Recruitment Salary Range: $5,025 - $7,159/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general direction of the Senior Director of Enrollment Services, the incumbent coordinates the development, and maintenance and evaluation of the university's Transfer Center for new incoming transfer students. The incumbent will work closely with Admissions and Recruitment and Enrollment Services leadership, to coordinate pre-admissions, academic advisement counseling, workshops, and presentations for incoming transfer students. The incumbent is also responsible for all aspects of the implementing, developing, and maintaining the Transfer Success Pathways (TSP) Program. Through a variety of approaches, the incumbent leads the efforts for the recruitment and ultimate enrollment of new transfers to Cal State LA. The incumbent is responsible for researching, developing and implementing strategies to identify, recruit and enroll targeted transfer populations that reflect the university's values and goals; maintains contact and fosters relationships with prospective students, applicants, counselors, and parents regarding the Transfer Success Pathways program (TSP) and CSU Transfer Planner; responsible for the coordination, development, implementation, and assessment of campus events, services, and activities related to Transfer Success Pathways Program and Transfer Planner, including but not limited to information sessions, specific yield events, student visits, webinars, etc.; and works closely with the Associate Vice President of Academic Affairs/Dean of Students, college DSSAs, and the academic advisor community to facilitate information to incoming transfers. The incumbent will review TSP enrollment and continuously verify student eligibility for program; reviews TSP agreements and determines eligibility of applicant and recommends appropriate next steps to guide students; communicates with campus leadership and admission offices regarding TSP agreements and Transfer Planner utilization; assists in the framework for communication for prospective students, applicants, admits, and counselors that is sequential and consistent in message and tone related to the TSP Program; and represents the university at various recruitment events on and off campus representing the TSP/Transfer Planner program. Required Qualifications & Experience : The incumbent must have a minimum of 3 year of student services work focused on transfer student admission and providing academic advisement. As well as, demonstrated experience working with student databases systems such as PeopleSoft, EAB and OnBase. The incumbent must have a valid California Driver License. The incumbent must have knowledge of CSU transfer admission requirements, policies. The incumbent must have demonstrated organizational skills and excellent interpersonal and oral/written communications skills. The incumbent must have the ability to coordinate new student transfer services to reach established goals and productivity expectations; develop new and innovative recruitment strategies to attract transfer students; in managing multiple tasks and timelines, and working under pressure in a fast-paced environment; and keep open lines of communication with faculty, staff, administrators, academic advisement community as well as off campus transfer center staff, and community colleges to achieve program goals. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. As a part of the recruitment process, a task will be included. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on November 13, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 30 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 533086; 10/30/2023 TRANSFER CENTER COORDINATOR Student Services Professional III Admissions and Recruitment Salary Range: $5,025 - $7,159/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general direction of the Senior Director of Enrollment Services, the incumbent coordinates the development, and maintenance and evaluation of the university's Transfer Center for new incoming transfer students. The incumbent will work closely with Admissions and Recruitment and Enrollment Services leadership, to coordinate pre-admissions, academic advisement counseling, workshops, and presentations for incoming transfer students. The incumbent is also responsible for all aspects of the implementing, developing, and maintaining the Transfer Success Pathways (TSP) Program. Through a variety of approaches, the incumbent leads the efforts for the recruitment and ultimate enrollment of new transfers to Cal State LA. The incumbent is responsible for researching, developing and implementing strategies to identify, recruit and enroll targeted transfer populations that reflect the university's values and goals; maintains contact and fosters relationships with prospective students, applicants, counselors, and parents regarding the Transfer Success Pathways program (TSP) and CSU Transfer Planner; responsible for the coordination, development, implementation, and assessment of campus events, services, and activities related to Transfer Success Pathways Program and Transfer Planner, including but not limited to information sessions, specific yield events, student visits, webinars, etc.; and works closely with the Associate Vice President of Academic Affairs/Dean of Students, college DSSAs, and the academic advisor community to facilitate information to incoming transfers. The incumbent will review TSP enrollment and continuously verify student eligibility for program; reviews TSP agreements and determines eligibility of applicant and recommends appropriate next steps to guide students; communicates with campus leadership and admission offices regarding TSP agreements and Transfer Planner utilization; assists in the framework for communication for prospective students, applicants, admits, and counselors that is sequential and consistent in message and tone related to the TSP Program; and represents the university at various recruitment events on and off campus representing the TSP/Transfer Planner program. Required Qualifications & Experience : The incumbent must have a minimum of 3 year of student services work focused on transfer student admission and providing academic advisement. As well as, demonstrated experience working with student databases systems such as PeopleSoft, EAB and OnBase. The incumbent must have a valid California Driver License. The incumbent must have knowledge of CSU transfer admission requirements, policies. The incumbent must have demonstrated organizational skills and excellent interpersonal and oral/written communications skills. The incumbent must have the ability to coordinate new student transfer services to reach established goals and productivity expectations; develop new and innovative recruitment strategies to attract transfer students; in managing multiple tasks and timelines, and working under pressure in a fast-paced environment; and keep open lines of communication with faculty, staff, administrators, academic advisement community as well as off campus transfer center staff, and community colleges to achieve program goals. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. As a part of the recruitment process, a task will be included. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on November 13, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 30 2023 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional III Anticipated Hiring Amount: Up to $5,025 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The College Student Success Center is responsible for providing advising to all students to provide support in meeting their degree goals, navigating institutional processes, and getting access to resources and tools, supporting students in all majors in the College, helping with the navigating institutional processes such as completing petitions, accessing resources, and utilizing academic tools. DUTIES AND RESPONSIBILITIES Degree Progress and Graduation The Retention and Graduation Specialist will provide academic advising to undergraduate students using intrusive, developmental advising techniques in accordance with university institution-wide campaign strategies, national best practices and the standards defined by the Office of Student Success in partnership with the Associate Dean of their College The Retention and Graduation Specialist is responsible for improving retention, reducing time to degree and resolving issues impeding graduation for freshman and transfer cohorts using a wide variety of campus data platforms and reports with the goal of promoting student success and specifically increasing retention and graduation rates. Establish effective and meaningful relationships with students to support their academic goals. Maintain up-to-date knowledge of policies, procedures, best practices and research trends related to advising for student success and electronic advising. Act as a resource person/knowledgeable expert for the unit on electronic advising, academic coaching, and related matters. Assist with the training of chairs of academic departments, faculty advisors and other staff members on the principles and practices of effective intrusive advising to support student success, including the use of electronic advising tools. Be prepared and able to serve students in various modalities. Be able to work in a hybrid environment, align with the CPP Telecommuting Program principles and practices, and the specific Academic Affairs standards of excellence and divisional values. Serve as an active member of the College-based Student Success Team by providing expert knowledge to identify and explore solutions and interventions. Implement interventions to improve student outcomes. Collaborate with a broad range of institutional partners including College Associate Deans, Department Chairs, faculty, and staff, as well as the Office of Student Success, the Bronco Advising Center, University Advising, the Registrar's Office, and staff from supplemental advising programs (including Athletics, International Center, Kellogg Honors College, and CPP Pledge Programs) to provide support to students' persistence and timely graduation. In coordination with the Office of Student Success, namely the Bronco Advising Center, develop timely and relevant campaigns to target outreach to specific student populations (i.e., cohorts, students in academic difficulty, first-generation, underrepresented students, etc.) In coordination with University Advising, facilitate campus-wide and CSU student success initiatives in college and departments. Serve as an active member of the College and University advising community. Regularly participate in Academic Advisor Council and attend its meetings, as well as advisor trainings, webinars, and workshops. Participate in supplemental advising committees and working groups, as appropriate. Run regular weekly reports (using e-advising tools, institutional reports, early warning systems (when they become available), or other tools as needed/assigned) to identify students who need help and use that information to deliver services as described above. Use CPP Connect, Peoplesoft, Tableau, and other tools to provide regular summary to the direct supervisor and the Associate Dean of their College regarding the number and kind of student visits conducted, outcomes of those visits, and general student success data specifically targeting retention and graduation rates. Provide analysis and advice about program and policy revision, and work to constantly improve services to students. Attend meetings and trainings as directed (including trainings on e-advising tools, meetings of the Academic Advising Council and/or other committees related to advising and student success, NACADA webinars, etc.). Communicate regularly with the Associate Dean of the College, the Office of Student Success and the Bronco Advising Center, other academic advisors across campus, and other professionals. This will include taking information from meetings and trainings back to assigned college for dissemination. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Experience working with a diverse student body, using equity-minded practices. Demonstrated academic advising experience in a college/vocational setting, preferred. Demonstrated ability to develop, implement trainings and interventions to support student learning and success, preferred. Possess (preferred) or quickly acquire knowledge of university academic requirements, including general education, major requirements, and other requirements. Possess (preferred) or quickly acquire knowledge of university policies and procedures. Be familiar-through education, training and/or experience-with advising and counseling techniques to assist, motivate, retain, and graduate students. Have the ability to form strong connections with students and foster their personal and academic development. Have the ability to work in a fast-paced and dynamic environment; have a cooperative "team" approach and form strong working relationships with those in the office, around the campus and in the surrounding community. Ability to follow written and oral instructions, make group presentations, and perform other assigned tasks as directed by the immediate supervisor. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,025 and maximum $7,159 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Apr 10 2024 Pacific Daylight Time Closing Date/Time:
Mar 28, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional III Anticipated Hiring Amount: Up to $5,025 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The College Student Success Center is responsible for providing advising to all students to provide support in meeting their degree goals, navigating institutional processes, and getting access to resources and tools, supporting students in all majors in the College, helping with the navigating institutional processes such as completing petitions, accessing resources, and utilizing academic tools. DUTIES AND RESPONSIBILITIES Degree Progress and Graduation The Retention and Graduation Specialist will provide academic advising to undergraduate students using intrusive, developmental advising techniques in accordance with university institution-wide campaign strategies, national best practices and the standards defined by the Office of Student Success in partnership with the Associate Dean of their College The Retention and Graduation Specialist is responsible for improving retention, reducing time to degree and resolving issues impeding graduation for freshman and transfer cohorts using a wide variety of campus data platforms and reports with the goal of promoting student success and specifically increasing retention and graduation rates. Establish effective and meaningful relationships with students to support their academic goals. Maintain up-to-date knowledge of policies, procedures, best practices and research trends related to advising for student success and electronic advising. Act as a resource person/knowledgeable expert for the unit on electronic advising, academic coaching, and related matters. Assist with the training of chairs of academic departments, faculty advisors and other staff members on the principles and practices of effective intrusive advising to support student success, including the use of electronic advising tools. Be prepared and able to serve students in various modalities. Be able to work in a hybrid environment, align with the CPP Telecommuting Program principles and practices, and the specific Academic Affairs standards of excellence and divisional values. Serve as an active member of the College-based Student Success Team by providing expert knowledge to identify and explore solutions and interventions. Implement interventions to improve student outcomes. Collaborate with a broad range of institutional partners including College Associate Deans, Department Chairs, faculty, and staff, as well as the Office of Student Success, the Bronco Advising Center, University Advising, the Registrar's Office, and staff from supplemental advising programs (including Athletics, International Center, Kellogg Honors College, and CPP Pledge Programs) to provide support to students' persistence and timely graduation. In coordination with the Office of Student Success, namely the Bronco Advising Center, develop timely and relevant campaigns to target outreach to specific student populations (i.e., cohorts, students in academic difficulty, first-generation, underrepresented students, etc.) In coordination with University Advising, facilitate campus-wide and CSU student success initiatives in college and departments. Serve as an active member of the College and University advising community. Regularly participate in Academic Advisor Council and attend its meetings, as well as advisor trainings, webinars, and workshops. Participate in supplemental advising committees and working groups, as appropriate. Run regular weekly reports (using e-advising tools, institutional reports, early warning systems (when they become available), or other tools as needed/assigned) to identify students who need help and use that information to deliver services as described above. Use CPP Connect, Peoplesoft, Tableau, and other tools to provide regular summary to the direct supervisor and the Associate Dean of their College regarding the number and kind of student visits conducted, outcomes of those visits, and general student success data specifically targeting retention and graduation rates. Provide analysis and advice about program and policy revision, and work to constantly improve services to students. Attend meetings and trainings as directed (including trainings on e-advising tools, meetings of the Academic Advising Council and/or other committees related to advising and student success, NACADA webinars, etc.). Communicate regularly with the Associate Dean of the College, the Office of Student Success and the Bronco Advising Center, other academic advisors across campus, and other professionals. This will include taking information from meetings and trainings back to assigned college for dissemination. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Experience working with a diverse student body, using equity-minded practices. Demonstrated academic advising experience in a college/vocational setting, preferred. Demonstrated ability to develop, implement trainings and interventions to support student learning and success, preferred. Possess (preferred) or quickly acquire knowledge of university academic requirements, including general education, major requirements, and other requirements. Possess (preferred) or quickly acquire knowledge of university policies and procedures. Be familiar-through education, training and/or experience-with advising and counseling techniques to assist, motivate, retain, and graduate students. Have the ability to form strong connections with students and foster their personal and academic development. Have the ability to work in a fast-paced and dynamic environment; have a cooperative "team" approach and form strong working relationships with those in the office, around the campus and in the surrounding community. Ability to follow written and oral instructions, make group presentations, and perform other assigned tasks as directed by the immediate supervisor. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,025 and maximum $7,159 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Apr 10 2024 Pacific Daylight Time Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Systems Librarian Tenure Track Faculty Position Library Technology Services Unit University Library Rank: Senior Assistant Librarian Salary Range: $79,000-$81,434 annually California State Polytechnic University, Pomona invites applications for a tenure track faculty position in the University Library. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students participate in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn- by-doing approach and Teacher Scholar Model. The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 baccalaureate and 29 master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 3 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains, and deserts. For additional information about the university, please visit www.cpp.edu, and for more about faculty life, please see YourLife@CPP. Student Population . California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona, and 41% of new students were transfers in Fall 2022. 57% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 53% Latinx, 22% Asian, 14% White, 3% Black, 2% International, 4% two or more races, 3% unknown and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. Thirty-nine percent of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology, and computer science. Inclusive Excellence and Student Success . We aspire to be the model inclusive polytechnic university in the nation. We have a strong commitment to inclusive excellence and to educational experiences that leverage the diverse perspectives and experiences needed to succeed and thrive in a diverse society. *As a part of the application for faculty positions, all candidates must submit a Student Success Statement that demonstrates their commitment and record of contributions to diversity and equity through their teaching, scholarship, or service by speaking to at least two of the inclusive excellence criteria below. Candidates should explain how they have engaged in the criteria below in their pedagogy, scholarship, and/or service, as well as the level to which these efforts have been consistently incorporated into their work. Inclusive Excellence Criteria: Incorporates the contributions and struggles of historic ethnic minority groups or other disadvantaged communities into their teaching, scholarly work, and/or service contributions; Adopts teaching strategies that support the learning and success of students from diverse student populations; Mentors and engages diverse student populations in discovery, scholarship, and creative activities; Engages students in problem-based projects and learning that address the needs of diverse communities; Possesses knowledge of challenges and barriers for underrepresented students and faculty within the discipline and uses it to inform their work in specific ways; Mentors and assists diverse student populations interested in pursuing graduate education; Engages in community-responsive action research or service with diverse student populations and communities; Has experience in or demonstrates a commitment to adopting experiential learning activities and pedagogy with diverse student populations and communities; and Has expertise in or demonstrated commitment to teaching, scholarship and/or service that contributes to access, diversity, and equal opportunity in higher education. University Library As an essential department within the Division of Academic Affairs, the University Library supports student learning and success and fosters faculty productivity by providing efficient access to resources, information, and data and offers a full suite of public services including research support, instructional services, and public programming for students, faculty, staff, and the general community in support of the University's instruction, research, and public service missions. The library serves as one of the key public spaces on campus for students to work, study, and collaborate. The library faculty and staff strive to create a welcoming, inclusive, and innovative learning environment that fosters exploration, discovery, research, and scholarship while offering students a variety of study spaces and technology to support their academic studies. Library Technology Services Unit Library Technology Services (LTS) is a key unit within the University Library and is responsible for supporting and enhancing key systems used by library employees, campus faculty, students, and designated campus affiliates. The LTS team (which currently consists of three staff members and student employees) works collaboratively to adapt library systems to the ever-changing technological environment, develop tools and experiences that are user-centered, lead ongoing development of the infrastructure, and maintain flexible and appropriate technologies, data, and workflows. The LTS unit includes one permanent library faculty, three full-time staff, and up to four part-time student assistants. Along with Collections, Acquisitions, and Resource Discovery Services (CARDS), LTS oversees local administration of the Unified Library Management System (ULMS), Cal Poly Pomona’s institutional repository (Bronco ScholarWorks), the University Library website, the digital signage, and room reservation systems (among other local systems), while also acting as the official liaison between the library and campus IT. Position Details Reporting to the University Library Dean, the Systems Librarian provides primary support and oversight for library systems, information technology services, and digital initiatives for the University Library at Cal Poly Pomona. Working collaboratively with the Senior Director of Library Operations & Library Development, the Head of the Collections, Acquisitions, and Resource Discovery Services (CARDS) unit, and the Library Technology Services (LTS) staff team, the incumbent serves as the primary technology subject matter expert and ensures the effective discovery and delivery of library resources across multiple systems, platforms, and the internet to students, faculty, staff, and scholars. The incumbent is responsible for the administration, configuration, and technical support of the library’s discovery platforms and related integrations, especially for all library resources discoverable through the unified library management system (UMLS). Through ongoing collaboration with colleagues throughout the University Library, on campus, and in the California State University System, the Systems Librarian is also responsible for the ongoing management of systems that support digitization, digital collection storage and presentation, and scholarly publishing, as well as additional web applications and sites maintained by the University Library. In collaboration with the Senior Director of Library Operations & Library Development, the Systems Librarian participates in planning and coordinating the work of LTS unit, collaborates with other library faculty and staff, and acts as the primary liaison with the Division of Information Technology and Institutional Planning (Campus IT). These responsibilities address important aspects of the library’s central responsibility, which is to provide equitable access to recorded knowledge for the purpose of teaching and learning as related to the curriculum, to provide services that empower students to develop and strengthen their information literacy skills, and to build and nurture a collection that supports the curriculum. Librarians make use of emerging technologies to support their teaching, reference service, and collections activities, to improve access to materials, and to enhance their ability to offer services and resources regardless of the location of the user. Responsibilities The incumbent serves as the subject matter expert in systems and facilitates planning, implementing, and managing library information systems and technologies. Serves as the systems administrator for a variety of services and platforms, including Ex Libris Alma and Primo VE, Rapido, ILLiad, PeopleSoft, EZProxy, Cascade, SpringShare, BroncoScholarworks, Preservica, and ArchivesSpace. Serves as the chief advisor to the University Library Dean and library management team on library systems and information technology topics and issues, and provides technology updates and recommendations on the adoption of new and emerging technologies as appropriate. Coordinates implementation and configuration of new hardware, software, and equipment, facilitating accessibility reviews, system demonstrations, systems and usability testing, and assessment of hardware, software, and network performance. Organizes and implements training for library employees on new and existing library systems and technologies. Develops, plans, and coordinates regular usability testing of the library website and systems to enhance the user experience. Ensures accessibility compliance of all library resources in accordance with the Americans with Disabilities Act, Web Content Accessibility Guidelines, and campus IT requirements. Collaborates with members of LTS to oversee the campus institutional repository (Bronco ScholarWorks) including systems maintenance, development, ingestion, and overall usage. Collaborates with the Division of Information Technology & Institutional Planning (Campus IT) in the communication, planning, technical troubleshooting, service coordination, and delivery of services to the university community, with close attention given to developing and ensuring formal contingency policies as well as disaster recovery plans for all library systems and data. Serves on relevant IT-related campus committees and working groups related to library systems, information technology, campus, or system-wide technology governance. Works collaboratively with the Special Collections and Archives unit to support the systems maintenance of the digital collections platform (Preservica) and ArchivesSpace. May work collaboratively with the Student Innovation Idea Labs to support the ongoing development of the Maker Studio, a dedicated makerspace in the library. Participates in the activities of the University Library such as the planning, development, and assessment of the Library's services, operations, programs, policies, and initiatives. In consultation with their HEERA Manager and in keeping with the current Collective Bargaining Agreement, the incumbent may be asked to perform duties in addition to those listed below for other units based on operational/service needs, staffing levels, and the incumbent’s professional growth. Minimum requirements include: ALA-accredited Master of Library & Information Science (MLIS) OR equivalent degree in field relevant to information technology (computer science, information management systems, etc.). Degree must be conferred by the start date of the position. Experience in and or a demonstrated capacity to oversee library systems, technology, and software, including maintenance, assessment, and troubleshooting of an integrated library system, content management system, and/or discovery platform in an academic, research, or larger public library. Evidence of excellent analytical, organizational, communication, project management, and proactive problem-solving skills. Demonstrated commitment to inclusivity and equity. Evidence should be provided in a Student Success Statement that responds to the prompt above - “Inclusive Excellence and Student Success” Preferred/Desired Qualifications: Experience with ExLibris Alma/Primo VE or other integrated library systems that facilitate discovery and resource management. Familiarity or experience with relevant programming languages, analytics tools, and other related library technology like Python, XML, SQL/MySQL, Alma Analytics, JavaScript, and/or HTML/CSS. Willingness to become certified in Alma/Primo VE within first year of hire. Familiarity or experience with user experience and graphic design principles. Conditions of Employment: The person offered this position is required to pass a background check. Application Process: A completed application will consist of: Cover letter in which you describe your interest in the position, relevant experience, and how you meet the minimum and preferred qualifications; A Student Success Statement (up to 2 pages, single-spaced) that responds to the prompt above - “Inclusive Excellence and Student Success” and addresses at least two of the inclusive excellence criteria listed (please indicate the criteria numbers in your Statement). Curriculum vitae. Finalists for the position will: be required to provide official transcripts for highest degree before the on-campus interview; be required to provide three contacts for professional and/or supervisory references; be required to give a presentation on a relevant topic related to the position. The position is open until filled. First consideration will be given to completed applications received no later than February 4, 2024. Please direct inquiries to Paul Hottinger; Search Committee Chair; at prhottinger@cpp.edu Applications accepted only via PageUp -online application portal-for University hires. Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report . Advertised: Nov 20 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Systems Librarian Tenure Track Faculty Position Library Technology Services Unit University Library Rank: Senior Assistant Librarian Salary Range: $79,000-$81,434 annually California State Polytechnic University, Pomona invites applications for a tenure track faculty position in the University Library. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students participate in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn- by-doing approach and Teacher Scholar Model. The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 baccalaureate and 29 master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 3 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains, and deserts. For additional information about the university, please visit www.cpp.edu, and for more about faculty life, please see YourLife@CPP. Student Population . California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona, and 41% of new students were transfers in Fall 2022. 57% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 53% Latinx, 22% Asian, 14% White, 3% Black, 2% International, 4% two or more races, 3% unknown and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. Thirty-nine percent of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology, and computer science. Inclusive Excellence and Student Success . We aspire to be the model inclusive polytechnic university in the nation. We have a strong commitment to inclusive excellence and to educational experiences that leverage the diverse perspectives and experiences needed to succeed and thrive in a diverse society. *As a part of the application for faculty positions, all candidates must submit a Student Success Statement that demonstrates their commitment and record of contributions to diversity and equity through their teaching, scholarship, or service by speaking to at least two of the inclusive excellence criteria below. Candidates should explain how they have engaged in the criteria below in their pedagogy, scholarship, and/or service, as well as the level to which these efforts have been consistently incorporated into their work. Inclusive Excellence Criteria: Incorporates the contributions and struggles of historic ethnic minority groups or other disadvantaged communities into their teaching, scholarly work, and/or service contributions; Adopts teaching strategies that support the learning and success of students from diverse student populations; Mentors and engages diverse student populations in discovery, scholarship, and creative activities; Engages students in problem-based projects and learning that address the needs of diverse communities; Possesses knowledge of challenges and barriers for underrepresented students and faculty within the discipline and uses it to inform their work in specific ways; Mentors and assists diverse student populations interested in pursuing graduate education; Engages in community-responsive action research or service with diverse student populations and communities; Has experience in or demonstrates a commitment to adopting experiential learning activities and pedagogy with diverse student populations and communities; and Has expertise in or demonstrated commitment to teaching, scholarship and/or service that contributes to access, diversity, and equal opportunity in higher education. University Library As an essential department within the Division of Academic Affairs, the University Library supports student learning and success and fosters faculty productivity by providing efficient access to resources, information, and data and offers a full suite of public services including research support, instructional services, and public programming for students, faculty, staff, and the general community in support of the University's instruction, research, and public service missions. The library serves as one of the key public spaces on campus for students to work, study, and collaborate. The library faculty and staff strive to create a welcoming, inclusive, and innovative learning environment that fosters exploration, discovery, research, and scholarship while offering students a variety of study spaces and technology to support their academic studies. Library Technology Services Unit Library Technology Services (LTS) is a key unit within the University Library and is responsible for supporting and enhancing key systems used by library employees, campus faculty, students, and designated campus affiliates. The LTS team (which currently consists of three staff members and student employees) works collaboratively to adapt library systems to the ever-changing technological environment, develop tools and experiences that are user-centered, lead ongoing development of the infrastructure, and maintain flexible and appropriate technologies, data, and workflows. The LTS unit includes one permanent library faculty, three full-time staff, and up to four part-time student assistants. Along with Collections, Acquisitions, and Resource Discovery Services (CARDS), LTS oversees local administration of the Unified Library Management System (ULMS), Cal Poly Pomona’s institutional repository (Bronco ScholarWorks), the University Library website, the digital signage, and room reservation systems (among other local systems), while also acting as the official liaison between the library and campus IT. Position Details Reporting to the University Library Dean, the Systems Librarian provides primary support and oversight for library systems, information technology services, and digital initiatives for the University Library at Cal Poly Pomona. Working collaboratively with the Senior Director of Library Operations & Library Development, the Head of the Collections, Acquisitions, and Resource Discovery Services (CARDS) unit, and the Library Technology Services (LTS) staff team, the incumbent serves as the primary technology subject matter expert and ensures the effective discovery and delivery of library resources across multiple systems, platforms, and the internet to students, faculty, staff, and scholars. The incumbent is responsible for the administration, configuration, and technical support of the library’s discovery platforms and related integrations, especially for all library resources discoverable through the unified library management system (UMLS). Through ongoing collaboration with colleagues throughout the University Library, on campus, and in the California State University System, the Systems Librarian is also responsible for the ongoing management of systems that support digitization, digital collection storage and presentation, and scholarly publishing, as well as additional web applications and sites maintained by the University Library. In collaboration with the Senior Director of Library Operations & Library Development, the Systems Librarian participates in planning and coordinating the work of LTS unit, collaborates with other library faculty and staff, and acts as the primary liaison with the Division of Information Technology and Institutional Planning (Campus IT). These responsibilities address important aspects of the library’s central responsibility, which is to provide equitable access to recorded knowledge for the purpose of teaching and learning as related to the curriculum, to provide services that empower students to develop and strengthen their information literacy skills, and to build and nurture a collection that supports the curriculum. Librarians make use of emerging technologies to support their teaching, reference service, and collections activities, to improve access to materials, and to enhance their ability to offer services and resources regardless of the location of the user. Responsibilities The incumbent serves as the subject matter expert in systems and facilitates planning, implementing, and managing library information systems and technologies. Serves as the systems administrator for a variety of services and platforms, including Ex Libris Alma and Primo VE, Rapido, ILLiad, PeopleSoft, EZProxy, Cascade, SpringShare, BroncoScholarworks, Preservica, and ArchivesSpace. Serves as the chief advisor to the University Library Dean and library management team on library systems and information technology topics and issues, and provides technology updates and recommendations on the adoption of new and emerging technologies as appropriate. Coordinates implementation and configuration of new hardware, software, and equipment, facilitating accessibility reviews, system demonstrations, systems and usability testing, and assessment of hardware, software, and network performance. Organizes and implements training for library employees on new and existing library systems and technologies. Develops, plans, and coordinates regular usability testing of the library website and systems to enhance the user experience. Ensures accessibility compliance of all library resources in accordance with the Americans with Disabilities Act, Web Content Accessibility Guidelines, and campus IT requirements. Collaborates with members of LTS to oversee the campus institutional repository (Bronco ScholarWorks) including systems maintenance, development, ingestion, and overall usage. Collaborates with the Division of Information Technology & Institutional Planning (Campus IT) in the communication, planning, technical troubleshooting, service coordination, and delivery of services to the university community, with close attention given to developing and ensuring formal contingency policies as well as disaster recovery plans for all library systems and data. Serves on relevant IT-related campus committees and working groups related to library systems, information technology, campus, or system-wide technology governance. Works collaboratively with the Special Collections and Archives unit to support the systems maintenance of the digital collections platform (Preservica) and ArchivesSpace. May work collaboratively with the Student Innovation Idea Labs to support the ongoing development of the Maker Studio, a dedicated makerspace in the library. Participates in the activities of the University Library such as the planning, development, and assessment of the Library's services, operations, programs, policies, and initiatives. In consultation with their HEERA Manager and in keeping with the current Collective Bargaining Agreement, the incumbent may be asked to perform duties in addition to those listed below for other units based on operational/service needs, staffing levels, and the incumbent’s professional growth. Minimum requirements include: ALA-accredited Master of Library & Information Science (MLIS) OR equivalent degree in field relevant to information technology (computer science, information management systems, etc.). Degree must be conferred by the start date of the position. Experience in and or a demonstrated capacity to oversee library systems, technology, and software, including maintenance, assessment, and troubleshooting of an integrated library system, content management system, and/or discovery platform in an academic, research, or larger public library. Evidence of excellent analytical, organizational, communication, project management, and proactive problem-solving skills. Demonstrated commitment to inclusivity and equity. Evidence should be provided in a Student Success Statement that responds to the prompt above - “Inclusive Excellence and Student Success” Preferred/Desired Qualifications: Experience with ExLibris Alma/Primo VE or other integrated library systems that facilitate discovery and resource management. Familiarity or experience with relevant programming languages, analytics tools, and other related library technology like Python, XML, SQL/MySQL, Alma Analytics, JavaScript, and/or HTML/CSS. Willingness to become certified in Alma/Primo VE within first year of hire. Familiarity or experience with user experience and graphic design principles. Conditions of Employment: The person offered this position is required to pass a background check. Application Process: A completed application will consist of: Cover letter in which you describe your interest in the position, relevant experience, and how you meet the minimum and preferred qualifications; A Student Success Statement (up to 2 pages, single-spaced) that responds to the prompt above - “Inclusive Excellence and Student Success” and addresses at least two of the inclusive excellence criteria listed (please indicate the criteria numbers in your Statement). Curriculum vitae. Finalists for the position will: be required to provide official transcripts for highest degree before the on-campus interview; be required to provide three contacts for professional and/or supervisory references; be required to give a presentation on a relevant topic related to the position. The position is open until filled. First consideration will be given to completed applications received no later than February 4, 2024. Please direct inquiries to Paul Hottinger; Search Committee Chair; at prhottinger@cpp.edu Applications accepted only via PageUp -online application portal-for University hires. Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report . Advertised: Nov 20 2023 Pacific Standard Time Applications close: Closing Date/Time: