MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Coordinator -West Roxbury Division of the Boston Municipal Court Pay Grade: Grade 12 Starting Pay: $ 55,128.58 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/boston-municipal-court Notes: • This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series. Duties: Case Coordinator I duties : • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower-level series as required. Case Coordinator II Additional Duties : • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher-level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements : • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements : • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-07-22
Apr 23, 2024
Full Time
Title: Case Coordinator -West Roxbury Division of the Boston Municipal Court Pay Grade: Grade 12 Starting Pay: $ 55,128.58 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/boston-municipal-court Notes: • This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series. Duties: Case Coordinator I duties : • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower-level series as required. Case Coordinator II Additional Duties : • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher-level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements : • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements : • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-07-22
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. A Résumé is required, but statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Additional Information: Skills assessments may be used to determine selection for interview process after initial applicant review. CBI : If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To learn more about Austin Municipal Court, please watch this video https://www.youtube.com/watch?v=944iAG0EMys Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.14 - $47.35 Hours This position has the potential to telework up to 50% based on business needs. Please note: Schedule may include days, evenings, nights, weekends and/or holidays. Municipal Court is a 24 hour, 7 days per week business operation. Schedule/location may change based upon business needs. Job Close Date 04/24/2024 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 310, Suite 175 Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience working for a municipality or other government setting. Experience in a large court setting. Ability to travel to more than one work location. Experience with project management. Experience managing complex day to day business and administration operations Clerk certification through Texas Court Clerks Association or the willingness to obtain introductory level within 24 months of employment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages department activities and resolves operational problems. Develops and revises operating procedures. Evaluates programs for effectiveness and goal achievement. Oversees the development of presentations. Represents department at meetings. Assists in maintaining setups for the court’s case management to meet operational needs. Makes recommendations regarding system enhancement and/or problems. Develops budgetary needs for division, including personnel, equipment and capital items. Prepares and reviews reports as part of the process of setting goals and monitoring and communicating division performance results. Troubleshoots and responds to citizen and staff inquiries. Recommends major purchases and expenditures. Participates in strategic and long range planning. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection; training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in operating computers and related software applications. Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy. Ability to establish and maintain good working relationships with other city employees and the public. Ability to exercise discretion in confidential matters. Ability to learn and apply court operating procedures, city practice, policies and procedures. Ability to learn court proceedings. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four (4) year college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Do you have experience working for a government or municipality and, if so, please describe your experience. If you do not have this experience, please list, N/A. (Open Ended Question) * How many employees have you managed? In selecting a response, include direct and indirect reports? None 1 - 5 6 - 15 15 - 30 31 - 60 More than 60 * Describe your project management experience. Summarize a large project that you have lead, implemented, and managed. (Open Ended Question) * Please describe your management style and provide the primary benefits of this style. (Open Ended Question) * Summarize your experience with human resource management. (Open Ended Question) * Describe your communication style and the communication methods you most frequently use. (Open Ended Question) * What steps have you taken in the last 24 months to invest in your professional development? (Open Ended Question) * Are you participating in the clerk certification program through TMCEC/TCCA? If so, what level are you working toward or currently hold? Yes, Level I Yes, Level II Yes, Level III No, I am not participating in the clerk certification program. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Apr 10, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. A Résumé is required, but statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Additional Information: Skills assessments may be used to determine selection for interview process after initial applicant review. CBI : If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To learn more about Austin Municipal Court, please watch this video https://www.youtube.com/watch?v=944iAG0EMys Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.14 - $47.35 Hours This position has the potential to telework up to 50% based on business needs. Please note: Schedule may include days, evenings, nights, weekends and/or holidays. Municipal Court is a 24 hour, 7 days per week business operation. Schedule/location may change based upon business needs. Job Close Date 04/24/2024 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 310, Suite 175 Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience working for a municipality or other government setting. Experience in a large court setting. Ability to travel to more than one work location. Experience with project management. Experience managing complex day to day business and administration operations Clerk certification through Texas Court Clerks Association or the willingness to obtain introductory level within 24 months of employment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages department activities and resolves operational problems. Develops and revises operating procedures. Evaluates programs for effectiveness and goal achievement. Oversees the development of presentations. Represents department at meetings. Assists in maintaining setups for the court’s case management to meet operational needs. Makes recommendations regarding system enhancement and/or problems. Develops budgetary needs for division, including personnel, equipment and capital items. Prepares and reviews reports as part of the process of setting goals and monitoring and communicating division performance results. Troubleshoots and responds to citizen and staff inquiries. Recommends major purchases and expenditures. Participates in strategic and long range planning. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection; training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in operating computers and related software applications. Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy. Ability to establish and maintain good working relationships with other city employees and the public. Ability to exercise discretion in confidential matters. Ability to learn and apply court operating procedures, city practice, policies and procedures. Ability to learn court proceedings. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four (4) year college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Do you have experience working for a government or municipality and, if so, please describe your experience. If you do not have this experience, please list, N/A. (Open Ended Question) * How many employees have you managed? In selecting a response, include direct and indirect reports? None 1 - 5 6 - 15 15 - 30 31 - 60 More than 60 * Describe your project management experience. Summarize a large project that you have lead, implemented, and managed. (Open Ended Question) * Please describe your management style and provide the primary benefits of this style. (Open Ended Question) * Summarize your experience with human resource management. (Open Ended Question) * Describe your communication style and the communication methods you most frequently use. (Open Ended Question) * What steps have you taken in the last 24 months to invest in your professional development? (Open Ended Question) * Are you participating in the clerk certification program through TMCEC/TCCA? If so, what level are you working toward or currently hold? Yes, Level I Yes, Level II Yes, Level III No, I am not participating in the clerk certification program. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity EXAM NUMBER: Y5098D FILING START DATE: 12/17/20 at 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. REPOST INFORMATION: THIS ANNOUNCEMENT IS A REPOST TO UPDATE THE ELIGIBILITY INFORMATION REGARDING RETAKE OF THE WRITTEN TEST AND RESUBMISSIONS OF APPLICATIONS. PERSONS WHO HAVE APPLIED WITHIN THE LAST 12 MONTHS BUT FAILED THE ONLINE UNPROCTORED MULTIPLE-CHOICE TEST NEED NOT REAPPLY, YOU WILL BE INVITED TO RE-TEST. PERSONS WHO APPLIED AT LEAST 30 CALENDAR DAYS AGO BUT WAS REJECTED WITHOUT TAKING THE MULTIPLE-CHOICE TEST MAY RESUBMIT AN APPLICATION AT THIS TIME. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) )is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For additional information regarding DHS please visit www.dhs.lacounty.gov. MISSION To advance the health of our patients and our communities by providing extraordinary care. CLASSIFICATION STANDARDS: Positions allocable to this class perform one of the following two assignments: Nursing care of stable and basically well and normal newborn infants and children of preschool age: Nursing Attendant I's in this assignment are assigned to hospital nursery wards and nursery facilities and day care nurseries of County hospitals or other health facilities. Infants and children of preschool age cared for by such positions may be suffering minor injuries or distress; however, children who become very ill or unstable are cared for by others. In this assignment, Nursing Attendant I's are responsible for providing a safe, caring and comfortable environment for infants and children in their care. Basic nursing care of adults, children and adolescents in an inpatient setting: Nursing Attendants I's in this assignment are assigned to wards housing at least some patients who are chronically ill but who are stable and require some bedside care and the observation and reporting of behavior and manifest signs of their physical condition. Patients who are acutely ill or unstable or who require extensive or specialized treatment are assigned to other nursing personnel for care. Positions in this class may also move patients from one hospital area or ward to another and assist in moving patients from beds to stretchers. In either assignment Nursing Attendant I's are responsible for performing specific nursing care tasks defined for them in a nursing plan. The plan for such care is specified in detail for each patient by a registered nurse or physician and methods for providing this care are prescribed. Within this context positions in the class are responsible for maintaining a planned environment that is physically and emotionally conducive to patient comfort and safety. To do this, the worker furnishes personal services such as assisting patients in grooming, hygiene and feeding; gives reassurance and other emotional support to the patients; accompanies or transports patients to clinic, therapy, recreation and other off-the-ward activities; and monitors patients' condition and taking vital signs and observing and reporting patient symptoms and behavior. Because many patients require help in meeting their needs, much of the work of many positions in this class involves long periods of standing and walking and some stooping lifting. Essential Job Functions Monitors condition of patient while being moved and reports any manifest change in condition to a registered nurse or physician. Takes and records temperature, pulse and respiration of patients, and reports adverse vital signs or observed abnormal stress or discomfort. Helps patients as may be required in all of the usual activities of daily living, such as eating, brushing teeth and dressing and undressing, and eliminating. Moves patients on beds or stretchers from one ward to another or to operating or examining rooms. Contributes to patient comfort and well-being by rearranging bedding and changing linen, serving and removing meal trays and responding to requests for personal services, such as filling water containers, making mechanical adjustments of bed, providing assistance in changing position in bed, furnishing bedpans and urinals, and giving shampoos and back rubs. Assists physicians by positioning and holding patients for examination or treatment. Turns and positions patients and places supports to prevent pressure sores. Assures a safe and sanitary environment for the patient by cleaning up minor spills in kitchen and dining areas, by making beds, cribs and bassinets, and by maintaining ward, sleeping quarters and recreational areas in a clean and orderly condition. Encourages ambulatory patients to participate fully in their own dressing, feeding, and hygiene. Supervises children in recreational activities and social relationships. As an incident to other duties described above, escorts patients to outside clinics, schools, recreational therapy sites and other activities away from the ward or nursery. Requirements SELECTION REQUIREMENTS : 1. Certification as a Nursing Assistant by the State of California.* -AND- 2. Current Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program certification issued by the American Heart Association.** PHYSICAL CLASS: IV - Arduous : Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. LICENSE AND CERTIFICATE REQUIREMENTS: License(s) and Certificate(s) Required: *To compete in this examination process, applicants must have current certification as a Nursing Assistant by the State of California -OR- have an equivalent certification issued by a State Government Board within the United States of America. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted. Applicants who are not certified as a Nursing Assistant by the State of California but have an equivalent certification issued by a State Government Board within the United States of America at the time of filing may compete in this examination; however, the names of such candidates will be withheld from the eligible list pending receipt of the required certification by the State of California. Applicants must ensure the License and Certification Section of the application is completed. Provide the title of the required license(s) certification(s), the certificate number, date of issue, date of expiration and the name of the issuing agency for the required certification as specified in the Selection Requirements. AND **Applicants must attach a legible image of their current BLS for Healthcare Providers Certification issued by the American Heart Association to their application. If you are unable to attach required document, you must e-mail the documents to Bryan Reza at breza@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title in the Subject field of the email. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Additional Information EXAMINATION CONTENT: This examination will consist of a multiple-choice test weighted 100% which will assess achievement, following instructions, patient focus, and professional potential. Candidates must meet the Selection Requirements and receive a passing score of 70% or higher on mulltiple-choice test in order to be added to the placed on the eligible register. WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants will receive instructions via email on when and how to log on and take the online unproctored multiple-choice test. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at: http://hr.lacounty.gov/ . Please click on “Find a Job” and then “Job Search Toolkit.” Test Preparation Information is located under the “Employment Test Assistance” section. Additional practice tests are available at: https://www.shldirect.com/practice_tests.html ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register for a period of twelve (12) months following the date of eligibility. Persons who pass the multiple-choice test may not compete in this examination more than once every twelve (12) months from the date they are added to the eligible register. If you have applied and did not meet the Requirements at the time of filing, you may reapply 30 days from your latest application date, or if you are not successful in passing the multiple-choice test, you may reapply 30 days from the date of your failed attempt. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFTS: Any. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the "APPLY" green button at the top right of this posting. You can also track the status of your application using this website. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add breza@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Fill out your application and supplemental questionnaire completely to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience, for each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worded per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: Please note that All information supplied by applicants and included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment is made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Classification Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the Requirements. Comments such as “SEE RESUME” or “SEE APPLICATION” will not be considered as a response; in doing so, your application will be REJECTED. It is recommended that you provide your work experience using statements that provide the following three elements: ACTION you took, the CONTEXT in which you took that action, and the BENEFIT that was realized from your action. Include specific reference to the impact you made in the positions you have held. NOTE : If you are unable to attach documents to your application, you must email the documents to Bryan Reza at breza @dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include your full name, examination number and examination title in the Subject field of your email. SOCIAL SECURITY NUMBER LANGUAGE: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Bryan Reza, Intermediate Typist Clerk DHS - Human Resources Division - Recruitment and Examinations E-mail: breza@dhs.lacounty.gov Phone: (323) 288-7000 For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity EXAM NUMBER: Y5098D FILING START DATE: 12/17/20 at 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. REPOST INFORMATION: THIS ANNOUNCEMENT IS A REPOST TO UPDATE THE ELIGIBILITY INFORMATION REGARDING RETAKE OF THE WRITTEN TEST AND RESUBMISSIONS OF APPLICATIONS. PERSONS WHO HAVE APPLIED WITHIN THE LAST 12 MONTHS BUT FAILED THE ONLINE UNPROCTORED MULTIPLE-CHOICE TEST NEED NOT REAPPLY, YOU WILL BE INVITED TO RE-TEST. PERSONS WHO APPLIED AT LEAST 30 CALENDAR DAYS AGO BUT WAS REJECTED WITHOUT TAKING THE MULTIPLE-CHOICE TEST MAY RESUBMIT AN APPLICATION AT THIS TIME. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) )is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For additional information regarding DHS please visit www.dhs.lacounty.gov. MISSION To advance the health of our patients and our communities by providing extraordinary care. CLASSIFICATION STANDARDS: Positions allocable to this class perform one of the following two assignments: Nursing care of stable and basically well and normal newborn infants and children of preschool age: Nursing Attendant I's in this assignment are assigned to hospital nursery wards and nursery facilities and day care nurseries of County hospitals or other health facilities. Infants and children of preschool age cared for by such positions may be suffering minor injuries or distress; however, children who become very ill or unstable are cared for by others. In this assignment, Nursing Attendant I's are responsible for providing a safe, caring and comfortable environment for infants and children in their care. Basic nursing care of adults, children and adolescents in an inpatient setting: Nursing Attendants I's in this assignment are assigned to wards housing at least some patients who are chronically ill but who are stable and require some bedside care and the observation and reporting of behavior and manifest signs of their physical condition. Patients who are acutely ill or unstable or who require extensive or specialized treatment are assigned to other nursing personnel for care. Positions in this class may also move patients from one hospital area or ward to another and assist in moving patients from beds to stretchers. In either assignment Nursing Attendant I's are responsible for performing specific nursing care tasks defined for them in a nursing plan. The plan for such care is specified in detail for each patient by a registered nurse or physician and methods for providing this care are prescribed. Within this context positions in the class are responsible for maintaining a planned environment that is physically and emotionally conducive to patient comfort and safety. To do this, the worker furnishes personal services such as assisting patients in grooming, hygiene and feeding; gives reassurance and other emotional support to the patients; accompanies or transports patients to clinic, therapy, recreation and other off-the-ward activities; and monitors patients' condition and taking vital signs and observing and reporting patient symptoms and behavior. Because many patients require help in meeting their needs, much of the work of many positions in this class involves long periods of standing and walking and some stooping lifting. Essential Job Functions Monitors condition of patient while being moved and reports any manifest change in condition to a registered nurse or physician. Takes and records temperature, pulse and respiration of patients, and reports adverse vital signs or observed abnormal stress or discomfort. Helps patients as may be required in all of the usual activities of daily living, such as eating, brushing teeth and dressing and undressing, and eliminating. Moves patients on beds or stretchers from one ward to another or to operating or examining rooms. Contributes to patient comfort and well-being by rearranging bedding and changing linen, serving and removing meal trays and responding to requests for personal services, such as filling water containers, making mechanical adjustments of bed, providing assistance in changing position in bed, furnishing bedpans and urinals, and giving shampoos and back rubs. Assists physicians by positioning and holding patients for examination or treatment. Turns and positions patients and places supports to prevent pressure sores. Assures a safe and sanitary environment for the patient by cleaning up minor spills in kitchen and dining areas, by making beds, cribs and bassinets, and by maintaining ward, sleeping quarters and recreational areas in a clean and orderly condition. Encourages ambulatory patients to participate fully in their own dressing, feeding, and hygiene. Supervises children in recreational activities and social relationships. As an incident to other duties described above, escorts patients to outside clinics, schools, recreational therapy sites and other activities away from the ward or nursery. Requirements SELECTION REQUIREMENTS : 1. Certification as a Nursing Assistant by the State of California.* -AND- 2. Current Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program certification issued by the American Heart Association.** PHYSICAL CLASS: IV - Arduous : Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. LICENSE AND CERTIFICATE REQUIREMENTS: License(s) and Certificate(s) Required: *To compete in this examination process, applicants must have current certification as a Nursing Assistant by the State of California -OR- have an equivalent certification issued by a State Government Board within the United States of America. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted. Applicants who are not certified as a Nursing Assistant by the State of California but have an equivalent certification issued by a State Government Board within the United States of America at the time of filing may compete in this examination; however, the names of such candidates will be withheld from the eligible list pending receipt of the required certification by the State of California. Applicants must ensure the License and Certification Section of the application is completed. Provide the title of the required license(s) certification(s), the certificate number, date of issue, date of expiration and the name of the issuing agency for the required certification as specified in the Selection Requirements. AND **Applicants must attach a legible image of their current BLS for Healthcare Providers Certification issued by the American Heart Association to their application. If you are unable to attach required document, you must e-mail the documents to Bryan Reza at breza@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title in the Subject field of the email. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Additional Information EXAMINATION CONTENT: This examination will consist of a multiple-choice test weighted 100% which will assess achievement, following instructions, patient focus, and professional potential. Candidates must meet the Selection Requirements and receive a passing score of 70% or higher on mulltiple-choice test in order to be added to the placed on the eligible register. WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants will receive instructions via email on when and how to log on and take the online unproctored multiple-choice test. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at: http://hr.lacounty.gov/ . Please click on “Find a Job” and then “Job Search Toolkit.” Test Preparation Information is located under the “Employment Test Assistance” section. Additional practice tests are available at: https://www.shldirect.com/practice_tests.html ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register for a period of twelve (12) months following the date of eligibility. Persons who pass the multiple-choice test may not compete in this examination more than once every twelve (12) months from the date they are added to the eligible register. If you have applied and did not meet the Requirements at the time of filing, you may reapply 30 days from your latest application date, or if you are not successful in passing the multiple-choice test, you may reapply 30 days from the date of your failed attempt. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFTS: Any. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the "APPLY" green button at the top right of this posting. You can also track the status of your application using this website. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add breza@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Fill out your application and supplemental questionnaire completely to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience, for each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worded per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: Please note that All information supplied by applicants and included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment is made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Classification Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the Requirements. Comments such as “SEE RESUME” or “SEE APPLICATION” will not be considered as a response; in doing so, your application will be REJECTED. It is recommended that you provide your work experience using statements that provide the following three elements: ACTION you took, the CONTEXT in which you took that action, and the BENEFIT that was realized from your action. Include specific reference to the impact you made in the positions you have held. NOTE : If you are unable to attach documents to your application, you must email the documents to Bryan Reza at breza @dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include your full name, examination number and examination title in the Subject field of your email. SOCIAL SECURITY NUMBER LANGUAGE: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Bryan Reza, Intermediate Typist Clerk DHS - Human Resources Division - Recruitment and Examinations E-mail: breza@dhs.lacounty.gov Phone: (323) 288-7000 For detailed information, please click here
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Expires: May 7, 2024 Salary: $40,019/annually PURPOSE OF JOB: The purpose of this position is to prepare and process Failure to Appear (FTA) warrants and process other warrants issued by the municipal court; preparing records for entry of warrants into Georgia Crime Information Center (GCIC); validating and verifying active warrants; coordinating communications for the removal and cancellation of FTA warrants; running criminal and driver histories via GCIC database; and performing administrative and clerical functions related to warrants or other court operation-related activities. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by the assignment judge, court administrator, deputy court administrator, deputy chief clerk and/or court operations manager. Administrative Duties and Quality Control : Runs FTA reports via the court case management system (CMS) and identifies FTA cases. Generates warrants for all outstanding FTA cases. Scans and dockets signed warrants into the court case management system (CMS). Add appropriate alerts to the FTA cases via CMS or otherwise. Runs Driver’s Query & Inquiry (CCH and FBI III files) on all FTA warrants forwarded to the Atlanta Police Department (APD) GCIC Unit. Prepares necessary paperwork for processing warrants to be transferred to APD. Runs a daily tickler code in CMS to search for warrants that have previously been sent to APD but are no longer active. Adds a docket code to all cases sent to APD to be placed on GCIC. Scans cancellations or located persons into the CMS docket history. Modifies, clears, cancels and validates all FTA warrants entered into GCIC monthly. Files and maintains all warrants active, inactive, served, and cleared warrants. Maintains all supporting warrant documents including criminal history/drivers history records. Researches old warrant cases for payment/ balance verification. Other duties as assigned. Communication : Acquires a judge’s signature for all FTA warrants. Completes the FTA wanted notice. Transfer warrants to APD GCIC Unit within the mandated 12 hour time frame. Notifies APD when a case is resolved by fine payment or rescheduled before the court. Knowledge/Skills/Ability (KSAs) : Has basic knowledge of court policies and procedures, City of Atlanta and State codes, ordinances and laws. Has thorough knowledge of the organization, functions, jurisdiction and authority of the court. Has basic knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC to run criminal and drivers history records. Has the ability to read and interpret criminal and driver’s history records. Has the ability to handle/maintain confidential information. Has the ability to compile, organize, prepare and maintain an assortment of records and information in an effective manner and according to court operations and regulations. Has knowledge of the terminology used within the court system. Has the ability to communicate and maintain effective working relationships with judges, law enforcement officers and civilians, court officials, attorneys, court employees and the general public. Has the ability to operate a computer and use automated case management system for input, retrieval and tracking of data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related to duties that require constant attention to detail and tight deadlines. Minimum Essential Education, Experience and Training Requirements : High school diploma or GED plus knowledge, skills and abilities acquired through two or more years of professional work experience, preferably in a judicial, law enforcement or jail environment or a college degree in Criminal Justice or related field and at least one year of professional work experience, preferably in a judicial, law enforcement or jail environment; or any equivalent combination of education, training, relevant professional certification and experience deemed as providing the requisite knowledge, skills, and abilities for this job. Knowledge of Georgia Crime Information Center (GCIC) rules and regulations through previous attainment of certification preferred. Ability to obtain and annually maintain GCIC Certification at the entry-level certification within given timeframes is required for this position. Ability to work various shifts as necessary required. ( ADA Minimum Standards Required to Perform Essential Job Functions : Physical Requirements : Must be physically able to operate a variety of job related machines and/or office equipment. Must be able to accurately enter data into a computer through typing or other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception : Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics (whether similar to or divert from obvious standards) of data, people, or things. Interpersonal Communication : Requires the ability to communicate with people to convey or exchange professional information. Language ability: Requires the ability to read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Intelligence: Requires the ability to learn and understand subject matter principles and techniques; to make independent judgments in absence of supervision within the scope of respective job duties and tasks; to acquire and be able to expound on knowledge of topics related to primary occupation. Numerical Aptitude : Require the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may by appropriate. Form/Spatial Aptitude : Requires the ability to inspect items for proper length, width and shape. Motor Coordination : Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with respective primary duties. Color Discrimination : May require the ability to differentiate colors and shades of color. Interpersonal Temperament : Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress when confronted with a deadline or an emergency. The City of Atlanta is an equal opportunity employe r Closing Date/Time: 2024-05-08
Apr 24, 2024
Full Time
Posting Expires: May 7, 2024 Salary: $40,019/annually PURPOSE OF JOB: The purpose of this position is to prepare and process Failure to Appear (FTA) warrants and process other warrants issued by the municipal court; preparing records for entry of warrants into Georgia Crime Information Center (GCIC); validating and verifying active warrants; coordinating communications for the removal and cancellation of FTA warrants; running criminal and driver histories via GCIC database; and performing administrative and clerical functions related to warrants or other court operation-related activities. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by the assignment judge, court administrator, deputy court administrator, deputy chief clerk and/or court operations manager. Administrative Duties and Quality Control : Runs FTA reports via the court case management system (CMS) and identifies FTA cases. Generates warrants for all outstanding FTA cases. Scans and dockets signed warrants into the court case management system (CMS). Add appropriate alerts to the FTA cases via CMS or otherwise. Runs Driver’s Query & Inquiry (CCH and FBI III files) on all FTA warrants forwarded to the Atlanta Police Department (APD) GCIC Unit. Prepares necessary paperwork for processing warrants to be transferred to APD. Runs a daily tickler code in CMS to search for warrants that have previously been sent to APD but are no longer active. Adds a docket code to all cases sent to APD to be placed on GCIC. Scans cancellations or located persons into the CMS docket history. Modifies, clears, cancels and validates all FTA warrants entered into GCIC monthly. Files and maintains all warrants active, inactive, served, and cleared warrants. Maintains all supporting warrant documents including criminal history/drivers history records. Researches old warrant cases for payment/ balance verification. Other duties as assigned. Communication : Acquires a judge’s signature for all FTA warrants. Completes the FTA wanted notice. Transfer warrants to APD GCIC Unit within the mandated 12 hour time frame. Notifies APD when a case is resolved by fine payment or rescheduled before the court. Knowledge/Skills/Ability (KSAs) : Has basic knowledge of court policies and procedures, City of Atlanta and State codes, ordinances and laws. Has thorough knowledge of the organization, functions, jurisdiction and authority of the court. Has basic knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC to run criminal and drivers history records. Has the ability to read and interpret criminal and driver’s history records. Has the ability to handle/maintain confidential information. Has the ability to compile, organize, prepare and maintain an assortment of records and information in an effective manner and according to court operations and regulations. Has knowledge of the terminology used within the court system. Has the ability to communicate and maintain effective working relationships with judges, law enforcement officers and civilians, court officials, attorneys, court employees and the general public. Has the ability to operate a computer and use automated case management system for input, retrieval and tracking of data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related to duties that require constant attention to detail and tight deadlines. Minimum Essential Education, Experience and Training Requirements : High school diploma or GED plus knowledge, skills and abilities acquired through two or more years of professional work experience, preferably in a judicial, law enforcement or jail environment or a college degree in Criminal Justice or related field and at least one year of professional work experience, preferably in a judicial, law enforcement or jail environment; or any equivalent combination of education, training, relevant professional certification and experience deemed as providing the requisite knowledge, skills, and abilities for this job. Knowledge of Georgia Crime Information Center (GCIC) rules and regulations through previous attainment of certification preferred. Ability to obtain and annually maintain GCIC Certification at the entry-level certification within given timeframes is required for this position. Ability to work various shifts as necessary required. ( ADA Minimum Standards Required to Perform Essential Job Functions : Physical Requirements : Must be physically able to operate a variety of job related machines and/or office equipment. Must be able to accurately enter data into a computer through typing or other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception : Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics (whether similar to or divert from obvious standards) of data, people, or things. Interpersonal Communication : Requires the ability to communicate with people to convey or exchange professional information. Language ability: Requires the ability to read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Intelligence: Requires the ability to learn and understand subject matter principles and techniques; to make independent judgments in absence of supervision within the scope of respective job duties and tasks; to acquire and be able to expound on knowledge of topics related to primary occupation. Numerical Aptitude : Require the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may by appropriate. Form/Spatial Aptitude : Requires the ability to inspect items for proper length, width and shape. Motor Coordination : Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with respective primary duties. Color Discrimination : May require the ability to differentiate colors and shades of color. Interpersonal Temperament : Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress when confronted with a deadline or an emergency. The City of Atlanta is an equal opportunity employe r Closing Date/Time: 2024-05-08
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y4745V TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: December 6, 2019 at 8:00 a.m.(PST) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Assists a dentist by serving as chair assistant and office clerk. Essential Job Functions Reviews patient record if available and, using standard practices and procedural instructions as a guide, determines what instruments and materials will probably be needed and lays them out. Passes equipment to the dentist upon request. Prepares patient for dentist by seating patient, adjusting chair for convenient angle, and draping patient and in the case of children, calms and reassures the patient so work can proceed expeditiously. Schedules all patients, determining time intervals according to type of work to be done and the probability of the dentist being able to treat more than one patient at a time. Operates a conventional dental radiographic machine to make intra-oral, periapical, bite wing and occlusal images, a cephalometric radiographic machine to make various extra-oral images of the head such as lateral, anterior-posterior, and poster-anterior images, and a panographic radiographic machine to make extra-oral panographic images of the teeth and jaws, as directed by dentist. Places and positions suction tubes in patient's mouth using standard practice and following dentist's instructions. Mixes filling compounds such as composite and amalgam using standard practice or dentist preference as a guide to consistency. Maintains patient records by indicating type of work done. Takes pre-impressions for dentures of all types as directed for use by technician to duplicate original configuration using standard practice and dentist's instructions as a guide. Participates in orientation meetings for families conducted by dentist which include such subjects as available dental services, proper nutrition, proper personal dental care including plaque control instruction. Records stage of work and instruments used when dentist is interrupted in an endodontic process. Requirements MINIMUM REQUIREMENTS: OPTION I - Completion of a Dental Assistant vocational curriculum in an approved school*. OPTION II - One (1) year's experience as a dental assistant. LICENSE: A Radiation Safety License issued by the Dental Board of California -OR- A Certificate of compliance from an approved Board course in Radiation Safety. All required licenses and certifications must be active and unrestricted or your application will not be accepted PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualification in excess of the minimum requirements. Experience as a Dental Assistant assisting the Dentist and Dental Residents in a various setting such as Emergency Room setting, Operating Room setting, Inpatient setting (bedside). Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program SPECIALTY REQUIREMENTS INFORMATION: * A Dental Assistant vocational curriculum in an approved school is defined as a program acceptable by the American Dental Association's (ADA) Commission on Dental Accreditation (CODA). In order to receive credit for any certificate you must include a legible copy of the official certificate, with your application or within 15 calendar days of filing. Additional Information EXAMINATION CONTENT: This exam will consist of an evaluation of education, experience and desirable qualification based upon application information weighted 100%. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Cramirez4 @dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION: Applications will be processed on an " as received " and those receiving a passing score will be promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION: The resulting Eligible Register will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed . If your application is incomplete, it will be rejected. NOTE: If you are unable to attach the required documents, you must e-mail the documents to the exam analyst at cramirez4@dhs.lacounty.gov within fifteen (15) calendar days of filing online or your application will be rejected. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Christina Ramirez , Exam Analyst (213) 288-7000 Cramirez4 @dhs.lacounty.gov (Best way to contact) ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information EXAM NUMBER: Y4745V TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: December 6, 2019 at 8:00 a.m.(PST) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Assists a dentist by serving as chair assistant and office clerk. Essential Job Functions Reviews patient record if available and, using standard practices and procedural instructions as a guide, determines what instruments and materials will probably be needed and lays them out. Passes equipment to the dentist upon request. Prepares patient for dentist by seating patient, adjusting chair for convenient angle, and draping patient and in the case of children, calms and reassures the patient so work can proceed expeditiously. Schedules all patients, determining time intervals according to type of work to be done and the probability of the dentist being able to treat more than one patient at a time. Operates a conventional dental radiographic machine to make intra-oral, periapical, bite wing and occlusal images, a cephalometric radiographic machine to make various extra-oral images of the head such as lateral, anterior-posterior, and poster-anterior images, and a panographic radiographic machine to make extra-oral panographic images of the teeth and jaws, as directed by dentist. Places and positions suction tubes in patient's mouth using standard practice and following dentist's instructions. Mixes filling compounds such as composite and amalgam using standard practice or dentist preference as a guide to consistency. Maintains patient records by indicating type of work done. Takes pre-impressions for dentures of all types as directed for use by technician to duplicate original configuration using standard practice and dentist's instructions as a guide. Participates in orientation meetings for families conducted by dentist which include such subjects as available dental services, proper nutrition, proper personal dental care including plaque control instruction. Records stage of work and instruments used when dentist is interrupted in an endodontic process. Requirements MINIMUM REQUIREMENTS: OPTION I - Completion of a Dental Assistant vocational curriculum in an approved school*. OPTION II - One (1) year's experience as a dental assistant. LICENSE: A Radiation Safety License issued by the Dental Board of California -OR- A Certificate of compliance from an approved Board course in Radiation Safety. All required licenses and certifications must be active and unrestricted or your application will not be accepted PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualification in excess of the minimum requirements. Experience as a Dental Assistant assisting the Dentist and Dental Residents in a various setting such as Emergency Room setting, Operating Room setting, Inpatient setting (bedside). Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program SPECIALTY REQUIREMENTS INFORMATION: * A Dental Assistant vocational curriculum in an approved school is defined as a program acceptable by the American Dental Association's (ADA) Commission on Dental Accreditation (CODA). In order to receive credit for any certificate you must include a legible copy of the official certificate, with your application or within 15 calendar days of filing. Additional Information EXAMINATION CONTENT: This exam will consist of an evaluation of education, experience and desirable qualification based upon application information weighted 100%. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Cramirez4 @dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION: Applications will be processed on an " as received " and those receiving a passing score will be promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION: The resulting Eligible Register will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed . If your application is incomplete, it will be rejected. NOTE: If you are unable to attach the required documents, you must e-mail the documents to the exam analyst at cramirez4@dhs.lacounty.gov within fifteen (15) calendar days of filing online or your application will be rejected. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Christina Ramirez , Exam Analyst (213) 288-7000 Cramirez4 @dhs.lacounty.gov (Best way to contact) ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here