Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Program Developer Classification Extended Education Specialist II AutoReqId 536616 Department Extended Education Extension Administration Sub-Division Extension and International Programs Salary Range Classification Range $5,732 - $8,176 per month (Hiring range depending on qualifications, not anticipated to exceed $5,732 - $6,340 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: Extension and International Programs collaborates with University departments and colleges on unique programs for students from the community and around the world. We seek an exceptional individual to join our team as the Program Developer (Extended Education Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the direction of the Executive Director, the Program Developer has a growth-oriented role to develop and administer self-supporting professional education and workforce development programs that meet the training needs of corporate and community partners and fulfill the mission, strategy, enrollment, and revenue goals of Cal State Fullerton Extension. The Program Developer will cultivate and maintain strong working relationships with leading employers, other organizations, and university stakeholders that lead to an informed understanding of educational and training needs. The Program Developer is to actively bring programs from the point of ideation to development to launch to continual assessment to revision and remain nimble in meeting labor needs and delivering self-support programs that are current and relevant to the field(s) they represent. The portfolio of the Program Developer will be based on valid industry need and will include self-support non-credit, credit, customized, workforce development, and other emerging programs that meet industry needs. In addition to building and nurturing external relationships, this role comprises collaborative and productive product development and administration with internal stakeholders including SMEs, instructional/learning designers, colleagues throughout Extension, and campus faculty and staff. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university preferably with courses in adult education and curriculum planning. Three years of experience planning classes and curriculum for higher or extended education programs including developing resources, budgets, and marketing plans, as well as serving as a community liaison. Knowledge of the procedures and practices of educational program and curriculum planning and development. Knowledge of the processes required to plan and construct academic programs and course outlines. Ability to determine needs for new or revised programs, plan hours, and develop course outlines with instructors. Ability to locate instructors and assist them in understanding and completing contract arrangements. Ability to develop budgets and analyze costs. Working knowledge of marketing principles with the ability to implement promotional strategies and utilize social media. Ability to represent the CSU system to the community and develop working relationships. Ability to manage logistics and analyze the cost information and statistics of providing classes. Excellent communication, writing, and interpersonal skills to recruit for and work with faculty, staff, advisory boards, representatives of business and industry, and international communities. Ability to work well in a team environment. Ability to effectively multi-task, organize and plan work assignments, events, and responsibilities while meeting deadlines. Experience with financial management to work with self-sustaining budgets, grow revenue, contain costs, and manage resources. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s degree from an accredited college or university strongly preferred. A minimum of three years successful experience developing and managing university academic programs including developing curriculum, resources, budgets, and marketing plans, as well as serving as a community liaison. Experience developing and managing university academic programs in a self-support environment greatly preferred. Strong operational background essential. Excellent critical thinking skills, including problem solving, decision making and conceptualizing. Demonstrated successful experience in business development, project management and assessment. Ability to deal effectively with ambiguity, change and adapt appropriately to a broad range of situations. Skilled in building alliances, partnering, and working as a positive, motivating force for collaboration within an organization. Comprehensive knowledge of CSU infrastructure, policies, and procedures desirable. License/Certifications A Valid California Driver’s License and reliable means of transportation. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Frequent interruptions; open, shared workspace. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 07 2024 Pacific Standard Time Applications close: Mar 28 2024 Pacific Daylight Time Closing Date/Time:
Job Title Program Developer Classification Extended Education Specialist II AutoReqId 536616 Department Extended Education Extension Administration Sub-Division Extension and International Programs Salary Range Classification Range $5,732 - $8,176 per month (Hiring range depending on qualifications, not anticipated to exceed $5,732 - $6,340 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: Extension and International Programs collaborates with University departments and colleges on unique programs for students from the community and around the world. We seek an exceptional individual to join our team as the Program Developer (Extended Education Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the direction of the Executive Director, the Program Developer has a growth-oriented role to develop and administer self-supporting professional education and workforce development programs that meet the training needs of corporate and community partners and fulfill the mission, strategy, enrollment, and revenue goals of Cal State Fullerton Extension. The Program Developer will cultivate and maintain strong working relationships with leading employers, other organizations, and university stakeholders that lead to an informed understanding of educational and training needs. The Program Developer is to actively bring programs from the point of ideation to development to launch to continual assessment to revision and remain nimble in meeting labor needs and delivering self-support programs that are current and relevant to the field(s) they represent. The portfolio of the Program Developer will be based on valid industry need and will include self-support non-credit, credit, customized, workforce development, and other emerging programs that meet industry needs. In addition to building and nurturing external relationships, this role comprises collaborative and productive product development and administration with internal stakeholders including SMEs, instructional/learning designers, colleagues throughout Extension, and campus faculty and staff. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university preferably with courses in adult education and curriculum planning. Three years of experience planning classes and curriculum for higher or extended education programs including developing resources, budgets, and marketing plans, as well as serving as a community liaison. Knowledge of the procedures and practices of educational program and curriculum planning and development. Knowledge of the processes required to plan and construct academic programs and course outlines. Ability to determine needs for new or revised programs, plan hours, and develop course outlines with instructors. Ability to locate instructors and assist them in understanding and completing contract arrangements. Ability to develop budgets and analyze costs. Working knowledge of marketing principles with the ability to implement promotional strategies and utilize social media. Ability to represent the CSU system to the community and develop working relationships. Ability to manage logistics and analyze the cost information and statistics of providing classes. Excellent communication, writing, and interpersonal skills to recruit for and work with faculty, staff, advisory boards, representatives of business and industry, and international communities. Ability to work well in a team environment. Ability to effectively multi-task, organize and plan work assignments, events, and responsibilities while meeting deadlines. Experience with financial management to work with self-sustaining budgets, grow revenue, contain costs, and manage resources. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s degree from an accredited college or university strongly preferred. A minimum of three years successful experience developing and managing university academic programs including developing curriculum, resources, budgets, and marketing plans, as well as serving as a community liaison. Experience developing and managing university academic programs in a self-support environment greatly preferred. Strong operational background essential. Excellent critical thinking skills, including problem solving, decision making and conceptualizing. Demonstrated successful experience in business development, project management and assessment. Ability to deal effectively with ambiguity, change and adapt appropriately to a broad range of situations. Skilled in building alliances, partnering, and working as a positive, motivating force for collaboration within an organization. Comprehensive knowledge of CSU infrastructure, policies, and procedures desirable. License/Certifications A Valid California Driver’s License and reliable means of transportation. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Frequent interruptions; open, shared workspace. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 07 2024 Pacific Standard Time Applications close: Mar 28 2024 Pacific Daylight Time Closing Date/Time:
City of Santa Monica
City of Santa Monica, California, United States
Job Summary Performs a wide variety of functions associated with guest service administration and operations at the Annenberg Community Beach House, Santa Monica Swim Center or other venue, including basic clerical and accounting duties, public information distribution, daily facility operation, guest relations and staff support. *The current vacancy is for a full time, 40 hour per week position. The eligibility list that is established from this recruitment may be used to fill any additional full-time, part-time or temporary vacancies that occur during the life of the eligibility list. Representative Duties Implements guest service standards and ensures the delivery of high level of customer service to guests in person, over the phone and by e-mail. Coordinates and monitors guest reservations and check-in process. Distributes parking permits. Manages access to entrance and keeps records of attendance. Processes registrations and collects fees. Readies and makes deposits to the Business and Revenue Operations Division. Maintains financial program records and files. Receives, records and resolves guest complaints. Assists guests in resolving disputes and discrepancies. Monitors the property and assists guests, provides interpretive information, and informs guests of rules and regulations. Provides staff support for recreational programs and activities at the Beach House. Assists with creating flyers and outreach materials. Updates day use activity schedules. Maintains recreational and cultural event mailing and email lists and assists with marketing and mass mailings. Reviews, sorts and distributes mail and responds to routine email and correspondence. May serve as back-up to the Guest Services Coordinator in his/her absence. Provides routine clerical support for supervisory and administrative staff. Performs other related duties, as assigned. Requirements Knowledge, Abilities and Skills : Knowledge of: Effective guest relations and conflict resolution techniques. Record keeping, accounting and cash handling techniques. Modern office procedures, practices and equipment. Business English, spelling, punctuation and grammar. Basic mathematics. Ability to: Provide effective customer service. Communicate effectively both orally and in writing. Follow written and oral instructions. Establish and maintain cooperative and effective working relationships with City employees and the general public. Respond to public inquiries, complaints and requests in a tactful and effective manner. Set-up and maintain office files for electronic and hard copy documents. Operate a variety of office equipment. Perform basic mathematical computations. Use independent judgment and initiative. Learn and use applicable software applications. Skill in: Working effectively with persons from diverse social, cultural and economic backgrounds. Reading, writing and communicating in English at an effective level. Working with personal computers and applicable software applications including the Microsoft Windows operating system, Microsoft Word and Excel, and Point of Sale (POS). Education, Training, and Experience : Graduation from high school or the equivalent. One year of recent, paid customer service or guest relations work experience which has included cash handling and working with various computer software applications. Supplemental Information The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our employees are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. HOW TO APPLY : All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted. SELECTION PROCESS : All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following and is subject to change as needs dictate: Training and Experience Evaluation Practical (MS Word) Interview NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. WORKING CONDITIONS: Work is performed indoors in an office environment. Requires heavy public contact in-person and over the telephone. Work frequently involves meeting deadlines. May be required to work evening, weekend and holiday hours, depending upon assignment. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 3/29/2024 5:00 PM Pacific
Job Summary Performs a wide variety of functions associated with guest service administration and operations at the Annenberg Community Beach House, Santa Monica Swim Center or other venue, including basic clerical and accounting duties, public information distribution, daily facility operation, guest relations and staff support. *The current vacancy is for a full time, 40 hour per week position. The eligibility list that is established from this recruitment may be used to fill any additional full-time, part-time or temporary vacancies that occur during the life of the eligibility list. Representative Duties Implements guest service standards and ensures the delivery of high level of customer service to guests in person, over the phone and by e-mail. Coordinates and monitors guest reservations and check-in process. Distributes parking permits. Manages access to entrance and keeps records of attendance. Processes registrations and collects fees. Readies and makes deposits to the Business and Revenue Operations Division. Maintains financial program records and files. Receives, records and resolves guest complaints. Assists guests in resolving disputes and discrepancies. Monitors the property and assists guests, provides interpretive information, and informs guests of rules and regulations. Provides staff support for recreational programs and activities at the Beach House. Assists with creating flyers and outreach materials. Updates day use activity schedules. Maintains recreational and cultural event mailing and email lists and assists with marketing and mass mailings. Reviews, sorts and distributes mail and responds to routine email and correspondence. May serve as back-up to the Guest Services Coordinator in his/her absence. Provides routine clerical support for supervisory and administrative staff. Performs other related duties, as assigned. Requirements Knowledge, Abilities and Skills : Knowledge of: Effective guest relations and conflict resolution techniques. Record keeping, accounting and cash handling techniques. Modern office procedures, practices and equipment. Business English, spelling, punctuation and grammar. Basic mathematics. Ability to: Provide effective customer service. Communicate effectively both orally and in writing. Follow written and oral instructions. Establish and maintain cooperative and effective working relationships with City employees and the general public. Respond to public inquiries, complaints and requests in a tactful and effective manner. Set-up and maintain office files for electronic and hard copy documents. Operate a variety of office equipment. Perform basic mathematical computations. Use independent judgment and initiative. Learn and use applicable software applications. Skill in: Working effectively with persons from diverse social, cultural and economic backgrounds. Reading, writing and communicating in English at an effective level. Working with personal computers and applicable software applications including the Microsoft Windows operating system, Microsoft Word and Excel, and Point of Sale (POS). Education, Training, and Experience : Graduation from high school or the equivalent. One year of recent, paid customer service or guest relations work experience which has included cash handling and working with various computer software applications. Supplemental Information The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our employees are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. HOW TO APPLY : All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted. SELECTION PROCESS : All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following and is subject to change as needs dictate: Training and Experience Evaluation Practical (MS Word) Interview NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. WORKING CONDITIONS: Work is performed indoors in an office environment. Requires heavy public contact in-person and over the telephone. Work frequently involves meeting deadlines. May be required to work evening, weekend and holiday hours, depending upon assignment. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 3/29/2024 5:00 PM Pacific