Minimum Qualifications Minimum Qualifications: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses and Certifications Required: None Notes to Applicants The Development Services Department ( DSD ) assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes. DSD is seeking a Business Process Specialist to be part of the Training and Professional Standards team who is knowledgeable and skilled in assisting with monitoring and inventorying staff certifications, licenses, and registrations and ensuring they remain current and active within specified time frames. Utilize reports, dashboards, email and system search features to monitor and identify staff certification, license, and registration status. This position will also include interpreting and applying city ordinances that pertain to professional licensing requirements, standards, and administrative processes. This position will educate staff on the process for obtaining and renewing certifications, licenses, and registrations through various administrative agencies. Provide real-time support by monitoring professional standards database and includes hosting daily meetings with internal staff related to certification, license, and registrations utilizing monitoring and meeting software, e.g. Workday and Microsoft Teams, Outlook, Excel, PowerBi, and similar applications. Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information. Employment Application : Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Although there are posting dates listed, Development Services may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications or application changes will be accepted. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran’s preference. Assessment(s) : Candidates selected for interview may undergo a skill/competency based assessment(s). Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $28.85 - $36.06 per hour Hours Monday - Friday, 8:00 a.m. - 5:00 p.m. Limited telework opportunities may exist. Job Close Date 04/24/2024 Type of Posting Reserved for City Employees Department Development Services Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin, TX 78752 - PDC Preferred Qualifications Preferred Experience: Experience managing licenses and certifications databases, inventory management, and facilitating time sensitive requests. Experience providing in-person, and remote support in a public safety environment. Knowledge of and experience with the City of Austin’s purchasing procedures and policies. Experience using the full Microsoft Office Suite including Excel, Outlook, Teams, SharePoint, Access and PowerBI. Ability to provide exceptional customer service and communicate effectively with all levels of management, employees, and external customers. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. 2. Develops and maintains databases to support data analysis and research findings for business projects. 3. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. 4. Write reports that summarize findings, data collection techniques, implementation options, etc. 5. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. 6. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. 7. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. 8. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed . • Knowledge of business strategies, objectives, planning, development and management processes and process improvement • Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling • Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes • Knowledge of performance measures, quality improvement programs and project management methods • Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic • Skill in using computers and related software applications • Skill in data analysis and problem solving • Ability to quickly recognize and analyze irregular data and situations • Ability to work independently and with teams Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current City of Austin employee? Yes No * Please briefly describe your experience managing licenses and certifications databases, inventory management, and facilitating time sensitive requests. (Open Ended Question) * Do you have experience providing in-person and remote support in a public safety environment? Yes No * Please describe your experience with City of Austin purchasing procedures. Please put N/A if not applicable. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: Create/edit simple documents, spreadsheets, and emails Intermediate: Create/edit a variety of documents and spreasheets, reformat document features such as color, font style and size of text, change page size width, and filter/sort data fields Advanced: Create/edit complex documents and spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another. * Please describe your ability to provide exceptional customer service and communicate effectively with all levels of management, employees, and external customers. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 06, 2024
Full Time
Minimum Qualifications Minimum Qualifications: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses and Certifications Required: None Notes to Applicants The Development Services Department ( DSD ) assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes. DSD is seeking a Business Process Specialist to be part of the Training and Professional Standards team who is knowledgeable and skilled in assisting with monitoring and inventorying staff certifications, licenses, and registrations and ensuring they remain current and active within specified time frames. Utilize reports, dashboards, email and system search features to monitor and identify staff certification, license, and registration status. This position will also include interpreting and applying city ordinances that pertain to professional licensing requirements, standards, and administrative processes. This position will educate staff on the process for obtaining and renewing certifications, licenses, and registrations through various administrative agencies. Provide real-time support by monitoring professional standards database and includes hosting daily meetings with internal staff related to certification, license, and registrations utilizing monitoring and meeting software, e.g. Workday and Microsoft Teams, Outlook, Excel, PowerBi, and similar applications. Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information. Employment Application : Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Although there are posting dates listed, Development Services may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications or application changes will be accepted. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran’s preference. Assessment(s) : Candidates selected for interview may undergo a skill/competency based assessment(s). Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $28.85 - $36.06 per hour Hours Monday - Friday, 8:00 a.m. - 5:00 p.m. Limited telework opportunities may exist. Job Close Date 04/24/2024 Type of Posting Reserved for City Employees Department Development Services Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin, TX 78752 - PDC Preferred Qualifications Preferred Experience: Experience managing licenses and certifications databases, inventory management, and facilitating time sensitive requests. Experience providing in-person, and remote support in a public safety environment. Knowledge of and experience with the City of Austin’s purchasing procedures and policies. Experience using the full Microsoft Office Suite including Excel, Outlook, Teams, SharePoint, Access and PowerBI. Ability to provide exceptional customer service and communicate effectively with all levels of management, employees, and external customers. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. 2. Develops and maintains databases to support data analysis and research findings for business projects. 3. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. 4. Write reports that summarize findings, data collection techniques, implementation options, etc. 5. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. 6. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. 7. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. 8. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed . • Knowledge of business strategies, objectives, planning, development and management processes and process improvement • Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling • Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes • Knowledge of performance measures, quality improvement programs and project management methods • Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic • Skill in using computers and related software applications • Skill in data analysis and problem solving • Ability to quickly recognize and analyze irregular data and situations • Ability to work independently and with teams Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current City of Austin employee? Yes No * Please briefly describe your experience managing licenses and certifications databases, inventory management, and facilitating time sensitive requests. (Open Ended Question) * Do you have experience providing in-person and remote support in a public safety environment? Yes No * Please describe your experience with City of Austin purchasing procedures. Please put N/A if not applicable. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: Create/edit simple documents, spreadsheets, and emails Intermediate: Create/edit a variety of documents and spreasheets, reformat document features such as color, font style and size of text, change page size width, and filter/sort data fields Advanced: Create/edit complex documents and spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another. * Please describe your ability to provide exceptional customer service and communicate effectively with all levels of management, employees, and external customers. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Electrical Engineering, Computer Science, or Mathematics, plus six (6) years of experience in a field related to SCADA and/or Baggage Handling Process Control work, including two (2) years of experience in a supervisory or lead capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid State of Texas Class “C” driver license. Notes to Applicants POSITION OVERVIEW Under limited supervision, this position is responsible for managing the real-time Supervisory Control Data Acquisition ( SCADA ) system for the Austin Bergstrom International Airport Baggage Handling Systems. ASSESSMENT A skills assessment will be required for this position. DRIVER’S REQUIREMENT This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA . This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview. ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY RECORDS CHECK The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE Must have the ability to read, write, and fluently speak in English. SHIFT INCENTIVE Shift work includes shift differential incentive for evening and night shifts and weekends. OVERTIME Overtime may be required with or without notice. WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $38.97 - $50.67 Hours Monday-Friday 7:00 a.m. - 4:30 p.m. Job Close Date 04/22/2024 Type of Posting Departmental Only Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications In-depth knowledge of Airport SCADA systems specific to Baggage Handling Systems, including programmable logic controllers (PLCs) and ability to read, troubleshoot, and modify ladder logic. Experience planning, scheduling, and overseeing SCADA systems. Experience using Computer Based Maintenance Systems. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages, trains, and leads staff that supports 24/7 real-time control system integrity and ensures the highest operational reliability and system availability. This requires after-hours on-call support to meet the response requirements for restoring the mission critical system. Oversees daily evaluations and tuning of real-time control systems operations to accomplish the best system performance; communicates with dispatchers, engineers, and field crews; and troubleshoots and performs problem analysis and resolution as required. Leads technical discussions on complex system issues; makes recommendations and suggestions to management and users; interacts closely with SCADA vendors or third-party technology vendors in order to keep abreast of the latest technology environment. Works with CIP project management to ensure SCADA systems are updated and tested to support project schedule; ensures that all telemetry and controls are available and accurate. Reviews and coordinates the addition of Process Control Automation devices to the systems. Manages customer relationships. Keeps customers and project managers informed about status of all projects and manages project deadlines. Oversees the implementation of the Advanced Network applications to ensure efficient and reliable remote system administration and troubleshooting. Provides for emergency backup system and plans to exercise it on a regular basis. Plans, implements, coordinates, and monitors compliance and evaluates policies and procedures to guide staff actions and transactions. Implements changes to improve processes and policies. Reviews current and future requirements from business and technical needs assessments and develops short- and long-range plans to anticipate those needs. Is responsible for CIP and O&M sectional budgets associated with improvements and enhancements to the SCADA systems and other control systems. Ensures group efforts to keep up with the latest developments in the airport industry, to Federal, State, and Local regulations and Automation ( ISA ) standards and regulatory requirements Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of PLC ladder login programming. Knowledge of Siemens, GE Fanuc, or Allen Bradley integrated architecture. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Ability to direct the timely production of project proposals and agreements. Ability to understand database design and application development. Ability to perform systems testing of specification requirements. Ability to understand and use standard application development design, report and project management tools. Ability to effectively participate in multiple projects or project capacities. Ability to perform objective analyses and re-engineering of business processes to maximize quality service and cost-effectiveness. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Airport SCADA Supervisor position are Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Electrical Engineering, Computer Science, or Mathematics, plus six (6) years of experience in a field related to SCADA and/or Baggage Handling Process Control work, including two (2) years of experience in a supervisory or lead capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current City of Austin Aviation employee? Yes No * This position requires a valid State of Texas Class C Driver License. Do you have a valid State of Texas Class C Driver License or if selected for this position, do you have the ability to acquire a valid State of Texas Class C Driver License by your hire date? Yes No * Please describe your experience with Airport SCADA systems specific to Baggage Handling Systems, including programmable logic controllers (PLCs) and ability to read, troubleshoot, and modify ladder logic. (Open Ended Question) * Please describe your experience planning, scheduling, and overseeing SCADA systems. (Open Ended Question) * Describe your experience using Computer Based Maintenance Systems. (Open Ended Question) * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 16, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Electrical Engineering, Computer Science, or Mathematics, plus six (6) years of experience in a field related to SCADA and/or Baggage Handling Process Control work, including two (2) years of experience in a supervisory or lead capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid State of Texas Class “C” driver license. Notes to Applicants POSITION OVERVIEW Under limited supervision, this position is responsible for managing the real-time Supervisory Control Data Acquisition ( SCADA ) system for the Austin Bergstrom International Airport Baggage Handling Systems. ASSESSMENT A skills assessment will be required for this position. DRIVER’S REQUIREMENT This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA . This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview. ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY RECORDS CHECK The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE Must have the ability to read, write, and fluently speak in English. SHIFT INCENTIVE Shift work includes shift differential incentive for evening and night shifts and weekends. OVERTIME Overtime may be required with or without notice. WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $38.97 - $50.67 Hours Monday-Friday 7:00 a.m. - 4:30 p.m. Job Close Date 04/22/2024 Type of Posting Departmental Only Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications In-depth knowledge of Airport SCADA systems specific to Baggage Handling Systems, including programmable logic controllers (PLCs) and ability to read, troubleshoot, and modify ladder logic. Experience planning, scheduling, and overseeing SCADA systems. Experience using Computer Based Maintenance Systems. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages, trains, and leads staff that supports 24/7 real-time control system integrity and ensures the highest operational reliability and system availability. This requires after-hours on-call support to meet the response requirements for restoring the mission critical system. Oversees daily evaluations and tuning of real-time control systems operations to accomplish the best system performance; communicates with dispatchers, engineers, and field crews; and troubleshoots and performs problem analysis and resolution as required. Leads technical discussions on complex system issues; makes recommendations and suggestions to management and users; interacts closely with SCADA vendors or third-party technology vendors in order to keep abreast of the latest technology environment. Works with CIP project management to ensure SCADA systems are updated and tested to support project schedule; ensures that all telemetry and controls are available and accurate. Reviews and coordinates the addition of Process Control Automation devices to the systems. Manages customer relationships. Keeps customers and project managers informed about status of all projects and manages project deadlines. Oversees the implementation of the Advanced Network applications to ensure efficient and reliable remote system administration and troubleshooting. Provides for emergency backup system and plans to exercise it on a regular basis. Plans, implements, coordinates, and monitors compliance and evaluates policies and procedures to guide staff actions and transactions. Implements changes to improve processes and policies. Reviews current and future requirements from business and technical needs assessments and develops short- and long-range plans to anticipate those needs. Is responsible for CIP and O&M sectional budgets associated with improvements and enhancements to the SCADA systems and other control systems. Ensures group efforts to keep up with the latest developments in the airport industry, to Federal, State, and Local regulations and Automation ( ISA ) standards and regulatory requirements Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of PLC ladder login programming. Knowledge of Siemens, GE Fanuc, or Allen Bradley integrated architecture. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Ability to direct the timely production of project proposals and agreements. Ability to understand database design and application development. Ability to perform systems testing of specification requirements. Ability to understand and use standard application development design, report and project management tools. Ability to effectively participate in multiple projects or project capacities. Ability to perform objective analyses and re-engineering of business processes to maximize quality service and cost-effectiveness. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Airport SCADA Supervisor position are Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Electrical Engineering, Computer Science, or Mathematics, plus six (6) years of experience in a field related to SCADA and/or Baggage Handling Process Control work, including two (2) years of experience in a supervisory or lead capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current City of Austin Aviation employee? Yes No * This position requires a valid State of Texas Class C Driver License. Do you have a valid State of Texas Class C Driver License or if selected for this position, do you have the ability to acquire a valid State of Texas Class C Driver License by your hire date? Yes No * Please describe your experience with Airport SCADA systems specific to Baggage Handling Systems, including programmable logic controllers (PLCs) and ability to read, troubleshoot, and modify ladder logic. (Open Ended Question) * Please describe your experience planning, scheduling, and overseeing SCADA systems. (Open Ended Question) * Describe your experience using Computer Based Maintenance Systems. (Open Ended Question) * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Licenses or Certifications: None. Notes to Applicants Position Overview: This position performs administrative support duties for the APH Communicable Disease Unit’s clinics. Responsibilities include managing clinic phone lines, welcoming and registering patients in STD and TB clinics, scanning patient documents, processing medical records, and handling filing and purging tasks as necessary. Additionally, the position entails cash handling and reporting duties. The role extends to assisting with chaperoning and translating during clinic visits, as well as providing support to medical social workers, Disease Intervention staff, clients, and TB Outreach staff. APH Information: This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy. Regarding your application: Incomplete applications will not be considered. Qualifying education experience, knowledge, skills, and abilities must be clearly stated on your application. Resumes are welcome, but we do not use any information provided on your resume to qualify and refer you to the hiring department. Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. Additional Information: When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. If you are selected to Interview: This position will have an in-person interview(s). This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, including High School graduation or GED , undergraduate, and graduate degrees, will be required. Military/Veterans must p r ovide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $21.18 - $23.56 Hours Monday- Friday, 8:00AM - 5:00PM Job Close Date 04/29/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location RBJ Health Center, 15 Waller St. Austin, Texas 78702 Preferred Qualifications Preferred Experience: Customer service experience in healthcare Experience in using electronic health records systems, preferably eClinicalWorks Bilingual in English and Spanish Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates necessary medical services and resources for patients, and serves as a liaison between patients, clinic staff, various local, state and federal agencies, and external companies and programs. Works with physicians and other clinic staff to evaluate and identify resources or services needed for patients. Interviews and gathers information to assist patients with obtaining needed resources or services. Interprets and explains rules and regulations, Department policies and procedures, and assists patients with applying for various programs and services. Research and contact pharmaceutical companies for drugs, equipment, information and other services. Encourages companies, programs, or other entities to donate or assist with needed pharmaceutical drugs, equipment, or other services. Develops, coordinates and maintain confidential record keeping and filling systems pertaining to patient requests. Assist staff with clinic programs and outreach activities. Compiles statistical data for various reports and tracks patients, services and resources, cost analysis, and clinic operations. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local City, state, federal and health laws, rules, and regulations Knowledge of community programs and services Knowledge of pharmaceutical drugs, medical equipment, medical conditions, and other patient care needs Skill in coordination between patients, clinic staff, and others Skill in research and persuasion Skill in establishing and maintaining good working relationships with the patients, clinic staff, organizations, and companies Skill in effectively utilizing community resources and programs Skill in oral and written communication Ability to take initiative and work independently Ability to work well with individuals from a variety of different backgrounds and experience, including patients, clinic staff, community organizations, and companies Ability to compile reports on clinic operations, resources, cost analysis, and other services Skill in use of basic office equipment, personal computers, and software (i.e. Word, Access and Power Point). Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * Describe your experience and proficiency level in using electronic health records: include EHR's name, number of years, and level of usage. (Open Ended Question) * Customer Service skills are essential in this position. In your opinion, what is the most important aspect of Customer Service? (Open Ended Question) * Describe your experience working with people of different cultural and socioeconomic backgrounds. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual ability. Speak both English and Spanish fluently Speak some Spanish Understand some Spanish Fluent in English only Fluent in Spanish only * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 13, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Licenses or Certifications: None. Notes to Applicants Position Overview: This position performs administrative support duties for the APH Communicable Disease Unit’s clinics. Responsibilities include managing clinic phone lines, welcoming and registering patients in STD and TB clinics, scanning patient documents, processing medical records, and handling filing and purging tasks as necessary. Additionally, the position entails cash handling and reporting duties. The role extends to assisting with chaperoning and translating during clinic visits, as well as providing support to medical social workers, Disease Intervention staff, clients, and TB Outreach staff. APH Information: This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy. Regarding your application: Incomplete applications will not be considered. Qualifying education experience, knowledge, skills, and abilities must be clearly stated on your application. Resumes are welcome, but we do not use any information provided on your resume to qualify and refer you to the hiring department. Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. Additional Information: When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. If you are selected to Interview: This position will have an in-person interview(s). This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, including High School graduation or GED , undergraduate, and graduate degrees, will be required. Military/Veterans must p r ovide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $21.18 - $23.56 Hours Monday- Friday, 8:00AM - 5:00PM Job Close Date 04/29/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location RBJ Health Center, 15 Waller St. Austin, Texas 78702 Preferred Qualifications Preferred Experience: Customer service experience in healthcare Experience in using electronic health records systems, preferably eClinicalWorks Bilingual in English and Spanish Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates necessary medical services and resources for patients, and serves as a liaison between patients, clinic staff, various local, state and federal agencies, and external companies and programs. Works with physicians and other clinic staff to evaluate and identify resources or services needed for patients. Interviews and gathers information to assist patients with obtaining needed resources or services. Interprets and explains rules and regulations, Department policies and procedures, and assists patients with applying for various programs and services. Research and contact pharmaceutical companies for drugs, equipment, information and other services. Encourages companies, programs, or other entities to donate or assist with needed pharmaceutical drugs, equipment, or other services. Develops, coordinates and maintain confidential record keeping and filling systems pertaining to patient requests. Assist staff with clinic programs and outreach activities. Compiles statistical data for various reports and tracks patients, services and resources, cost analysis, and clinic operations. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local City, state, federal and health laws, rules, and regulations Knowledge of community programs and services Knowledge of pharmaceutical drugs, medical equipment, medical conditions, and other patient care needs Skill in coordination between patients, clinic staff, and others Skill in research and persuasion Skill in establishing and maintaining good working relationships with the patients, clinic staff, organizations, and companies Skill in effectively utilizing community resources and programs Skill in oral and written communication Ability to take initiative and work independently Ability to work well with individuals from a variety of different backgrounds and experience, including patients, clinic staff, community organizations, and companies Ability to compile reports on clinic operations, resources, cost analysis, and other services Skill in use of basic office equipment, personal computers, and software (i.e. Word, Access and Power Point). Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * Describe your experience and proficiency level in using electronic health records: include EHR's name, number of years, and level of usage. (Open Ended Question) * Customer Service skills are essential in this position. In your opinion, what is the most important aspect of Customer Service? (Open Ended Question) * Describe your experience working with people of different cultural and socioeconomic backgrounds. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual ability. Speak both English and Spanish fluently Speak some Spanish Understand some Spanish Fluent in English only Fluent in Spanish only * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Who we are: To meet Austin City Council goals, Austin Energy Corporate Communications serves the community by sharing public information, managing utility social media accounts, leading emergency communications work, fulfilling creative team requests, managing educational outreach and promoting energy efficiency, energy conservation, customer assistance programs, renewable energy, electric vehicle infrastructure, green buildings, sustainability, safety information, outage education, customer care information and more to residential and business audiences. How this role fits into the department: This Public Information and Marketing Program Manager leads the in-house, award-winning marketing strategy team. This position lets the candidate’s leadership, communications and marketing account management skills shine! In this role, our team member applies their experience and skill to manage marketing communications projects as well as a team of marketing account managers who plan, implement and measure integrated marketing communications work to reach utility and City of Austin goals. This leader ensures brand consistency across the team, partners with the creative team, leads a variety of corporate marketing strategy initiatives, coaches team members, creates and manages organizational processes, authors content and is responsible for the full scope of supervisory responsibilities for the marketing strategy team. This team member also oversees, develops and tracks budget work. This position includes collaborating with other mid-level managers as well as executives across the organization to ensure operational goals are met via marketing support and strategies that focus on customer needs. The Public Information and Marketing Program Manager plays a key leadership role in the following areas: Leading, representing and advocating for a small team of marketing account managers as part of the Austin Energy Corporate Communications leadership team. Guiding team marketing activities, ensuring appropriate organizational and marketing best practice context while promoting collaboration and co-marketing opportunities. Monitoring responsible and strategic budget allocations/spending to protect public interests. Ensuring brand consistency in creative and content development for messaging in paid, earned and owned channels. Analyzing applicable industry and customer market research to help guide team activities and marketing strategies. Communicating with management and executives to keep them apprised of marketing work, metrics and milestones. Collaborating with team members across the organization to proactively identify and monitor communications priorities. Why you want this job: Do you like managing people and projects? Do people seek you out for marketing advice? Do you want new opportunities to innovate? Then you will like connecting with our marketing account managers, creative team, public information officers, community engagement staff and program teams who bring passion to their work and with a drive to help our community. The public service element of this work appeals to all team members as we demonstrate our care for Central Texans through our work each day and craft communications to meet their needs. While you will not manage social media accounts, create graphic design elements, run media relations, hold a camera to produce video content, you will get to apply your expertise in other ways. We need a team member with marketing leadership and budget management experience to direct, guide and participate in the communications work of our team. We would love to find someone who with experience balancing vision and details, who values process and brand adherence, who nurtures professional relationships to accomplish great work and who leads with strategy and thoughtfulness. Does this sound appealing to you? We hope so! We know the application is long - the City wants to be sure we carefully consider all applicants in our search for our new team member. Taking time to fill out the application helps all of us! Thank you for considering this amazing opportunity. We look forward to the possibility of meeting you. Emergency Operations: This position is part of the Corporate Communications staff rotation for support during departmental emergency operations which requires nights and weekend work when emergency conditions are met. The chosen candidate will need to complete applicable FEMA training for this work upon hire. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $35.04 - $44.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. Job Close Date 04/23/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Management or leadership experience - Ability to develop, guide and nurture crucial skill sets within the marketing strategy team (such as project management, integrated marketing communications best practices, measuring marketing success, budget management, interpersonal collaboration and brand adherence). Integrated Marketing Communications - Experience in developing, leading, implementing and improving integrated marketing communications plans, initiatives and deliverables for B2C and B2B customers, including direct and traditional marketing, with an equity and inclusion lens. Advertising - Knowledge of advertising best practices including the use of market research in the development of advertising campaigns. Experience in multi-channel (digital, print, out-of-home, broadcast, etc.) media planning, buying, measurement and tracking against goals. Branding - Experience in the management of brand consistency for internal and outbound communications in paid, earned and owned channels and guiding that work in other team members. Budgeting - Experience developing, managing, tracking and guiding budgets. Experience in ensuring team consistency and timeliness in budget work. Analytics, Metrics and Market Research - Strong research and analytical experience in applying trend data and measuring media and marketing analytics. Knowledge of market segmentation and reporting on marketing campaign results. Experience leveraging audience demographics and psychographics to reach diverse audiences. Familiarity with Google Analytics as well as experience in analyzing and applying qualitative and quantitative data desired. Marketing project management - The ability to independently manage multiple marketing projects and priorities to implement adopted marketing strategies in a detailed, deadline-driven and changing environment. PMP -certification a plus. Includes giving professional presentations to executives. Experience developing both quick-turn and long-range marketing and communications plans, projects and strategies. Customer-focused writing and campaign development - Demonstrated ability to develop and author marketing campaign messaging and content as appropriate for multiple traditional and digital platforms, without the help of AI. Experience in writing customer-friendly, accessible messaging for a variety of channels based on research, marketing writing best practices and diversity lenses. Industry experience - Experience creating, managing and measuring marketing plan-based work for an energy provider or electric utility, or for an agency supporting energy or electric utility stakeholders. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Manages two major programs or one major program and one supervisor; or manages two supervisors. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in developing and improving integrated marketing communications plans that include research, strategy, tactics, media plan and metrics measurement to reach B2C and B2B customers in paid, earned and owned channels, using actual professional experiences that you have driven. (Open Ended Question) * Describe your experience leading, supervising and managing marketing teams. How many did you supervise and for how long? (Open Ended Question) * Describe your experience developing and managing budgets and related guidelines. (Open Ended Question) * Detail your experience with media buying and advertising planning/placement across multiple traditional, out-of-home, broadcast and digital channels. (Open Ended Question) * Describe your experience marketing energy or electric utility-related solutions or products to residential and/or commercial audiences in multiple communications channels. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Mar 20, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Who we are: To meet Austin City Council goals, Austin Energy Corporate Communications serves the community by sharing public information, managing utility social media accounts, leading emergency communications work, fulfilling creative team requests, managing educational outreach and promoting energy efficiency, energy conservation, customer assistance programs, renewable energy, electric vehicle infrastructure, green buildings, sustainability, safety information, outage education, customer care information and more to residential and business audiences. How this role fits into the department: This Public Information and Marketing Program Manager leads the in-house, award-winning marketing strategy team. This position lets the candidate’s leadership, communications and marketing account management skills shine! In this role, our team member applies their experience and skill to manage marketing communications projects as well as a team of marketing account managers who plan, implement and measure integrated marketing communications work to reach utility and City of Austin goals. This leader ensures brand consistency across the team, partners with the creative team, leads a variety of corporate marketing strategy initiatives, coaches team members, creates and manages organizational processes, authors content and is responsible for the full scope of supervisory responsibilities for the marketing strategy team. This team member also oversees, develops and tracks budget work. This position includes collaborating with other mid-level managers as well as executives across the organization to ensure operational goals are met via marketing support and strategies that focus on customer needs. The Public Information and Marketing Program Manager plays a key leadership role in the following areas: Leading, representing and advocating for a small team of marketing account managers as part of the Austin Energy Corporate Communications leadership team. Guiding team marketing activities, ensuring appropriate organizational and marketing best practice context while promoting collaboration and co-marketing opportunities. Monitoring responsible and strategic budget allocations/spending to protect public interests. Ensuring brand consistency in creative and content development for messaging in paid, earned and owned channels. Analyzing applicable industry and customer market research to help guide team activities and marketing strategies. Communicating with management and executives to keep them apprised of marketing work, metrics and milestones. Collaborating with team members across the organization to proactively identify and monitor communications priorities. Why you want this job: Do you like managing people and projects? Do people seek you out for marketing advice? Do you want new opportunities to innovate? Then you will like connecting with our marketing account managers, creative team, public information officers, community engagement staff and program teams who bring passion to their work and with a drive to help our community. The public service element of this work appeals to all team members as we demonstrate our care for Central Texans through our work each day and craft communications to meet their needs. While you will not manage social media accounts, create graphic design elements, run media relations, hold a camera to produce video content, you will get to apply your expertise in other ways. We need a team member with marketing leadership and budget management experience to direct, guide and participate in the communications work of our team. We would love to find someone who with experience balancing vision and details, who values process and brand adherence, who nurtures professional relationships to accomplish great work and who leads with strategy and thoughtfulness. Does this sound appealing to you? We hope so! We know the application is long - the City wants to be sure we carefully consider all applicants in our search for our new team member. Taking time to fill out the application helps all of us! Thank you for considering this amazing opportunity. We look forward to the possibility of meeting you. Emergency Operations: This position is part of the Corporate Communications staff rotation for support during departmental emergency operations which requires nights and weekend work when emergency conditions are met. The chosen candidate will need to complete applicable FEMA training for this work upon hire. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $35.04 - $44.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. Job Close Date 04/23/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Management or leadership experience - Ability to develop, guide and nurture crucial skill sets within the marketing strategy team (such as project management, integrated marketing communications best practices, measuring marketing success, budget management, interpersonal collaboration and brand adherence). Integrated Marketing Communications - Experience in developing, leading, implementing and improving integrated marketing communications plans, initiatives and deliverables for B2C and B2B customers, including direct and traditional marketing, with an equity and inclusion lens. Advertising - Knowledge of advertising best practices including the use of market research in the development of advertising campaigns. Experience in multi-channel (digital, print, out-of-home, broadcast, etc.) media planning, buying, measurement and tracking against goals. Branding - Experience in the management of brand consistency for internal and outbound communications in paid, earned and owned channels and guiding that work in other team members. Budgeting - Experience developing, managing, tracking and guiding budgets. Experience in ensuring team consistency and timeliness in budget work. Analytics, Metrics and Market Research - Strong research and analytical experience in applying trend data and measuring media and marketing analytics. Knowledge of market segmentation and reporting on marketing campaign results. Experience leveraging audience demographics and psychographics to reach diverse audiences. Familiarity with Google Analytics as well as experience in analyzing and applying qualitative and quantitative data desired. Marketing project management - The ability to independently manage multiple marketing projects and priorities to implement adopted marketing strategies in a detailed, deadline-driven and changing environment. PMP -certification a plus. Includes giving professional presentations to executives. Experience developing both quick-turn and long-range marketing and communications plans, projects and strategies. Customer-focused writing and campaign development - Demonstrated ability to develop and author marketing campaign messaging and content as appropriate for multiple traditional and digital platforms, without the help of AI. Experience in writing customer-friendly, accessible messaging for a variety of channels based on research, marketing writing best practices and diversity lenses. Industry experience - Experience creating, managing and measuring marketing plan-based work for an energy provider or electric utility, or for an agency supporting energy or electric utility stakeholders. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Manages two major programs or one major program and one supervisor; or manages two supervisors. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in developing and improving integrated marketing communications plans that include research, strategy, tactics, media plan and metrics measurement to reach B2C and B2B customers in paid, earned and owned channels, using actual professional experiences that you have driven. (Open Ended Question) * Describe your experience leading, supervising and managing marketing teams. How many did you supervise and for how long? (Open Ended Question) * Describe your experience developing and managing budgets and related guidelines. (Open Ended Question) * Detail your experience with media buying and advertising planning/placement across multiple traditional, out-of-home, broadcast and digital channels. (Open Ended Question) * Describe your experience marketing energy or electric utility-related solutions or products to residential and/or commercial audiences in multiple communications channels. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Licenses and Certifications Required: None Notes to Applicants This position is for a call center agent that provides immunization information and schedules appointments for the clinics. This position will serve English and Spanish speakers. Pay Range $21.18 - $23.56 Hours Monday through Friday 7:45 a.m.. to 4:45 p.m. Job Close Date 04/23/2024 Type of Posting External Department Austin Public Health Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 15 Waller Street, Austin Preferred Qualifications Preferred Experience: Bilingual Spanish/English Previous experience working in a Call Center Knowledge of immunization practices and the Texas Vaccines for Children Program eligibility requirements Previous experience that required conflict resolution, the majority of which was in uncertain situations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates necessary medical services and resources for patients, and serves as a liaison between patients, clinic staff, various local, state and federal agencies, and external companies and programs. Works with physicians and other clinic staff to evaluate and identify resources or services needed for patients. Interviews and gathers information to assist patients with obtaining needed resources or services. Interprets and explains rules and regulations, Department policies and procedures, and assists patients with applying for various programs and services. Research and contact pharmaceutical companies for drugs, equipment, information and other services. Encourages companies, programs, or other entities to donate or assist with needed pharmaceutical drugs, equipment, or other services. Develops, coordinates and maintain confidential record keeping and filling systems pertaining to patient requests. Assist staff with clinic programs and outreach activities. Compiles statistical data for various reports and tracks patients, services and resources, cost analysis, and clinic operations. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local City, state, federal and health laws, rules, and regulations Knowledge of community programs and services Knowledge of pharmaceutical drugs, medical equipment, medical conditions, and other patient care needs Skill in coordination between patients, clinic staff, and others Skill in research and persuasion Skill in establishing and maintaining good working relationships with the patients, clinic staff, organizations, and companies Skill in effectively utilizing community resources and programs Skill in oral and written communication Ability to take initiative and work independently Ability to work well with individuals from a variety of different backgrounds and experience, including patients, clinic staff, community organizations, and companies Ability to compile reports on clinic operations, resources, cost analysis, and other services Skill in use of basic office equipment, personal computers, and software (i.e. Word, Access and Power Point). Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Do you meet these minimum qualifications? Yes No * Describe your bilingual , English/Spanish fluency level. *Speak, read and write in both languages fluently. (100 points) *Speak English and Spanish fluently. (50 points). *Speak some Spanish. (25 points) *Fluent in Spanish only. *Fluent in English only. (Open Ended Question) * Describe your bilingual, English/Spanish fluency level. ◦Speak, read, and write in both languages fluently ◦Speak English and Spanish fluently ◦Speak some Spanish ◦Fluent in Spanish only ◦Fluent in English only * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Describe your customer service experience. Be sure to include any experience in a call center environment. (Open Ended Question) * Do you have experience working as a front desk receptionist or as an administrative staff in a professional office setting providing person and over the phone customer service in a high volume setting? Yes No * Describe your experience, if any, using electronic medical records systems applications. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Mar 20, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Licenses and Certifications Required: None Notes to Applicants This position is for a call center agent that provides immunization information and schedules appointments for the clinics. This position will serve English and Spanish speakers. Pay Range $21.18 - $23.56 Hours Monday through Friday 7:45 a.m.. to 4:45 p.m. Job Close Date 04/23/2024 Type of Posting External Department Austin Public Health Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 15 Waller Street, Austin Preferred Qualifications Preferred Experience: Bilingual Spanish/English Previous experience working in a Call Center Knowledge of immunization practices and the Texas Vaccines for Children Program eligibility requirements Previous experience that required conflict resolution, the majority of which was in uncertain situations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates necessary medical services and resources for patients, and serves as a liaison between patients, clinic staff, various local, state and federal agencies, and external companies and programs. Works with physicians and other clinic staff to evaluate and identify resources or services needed for patients. Interviews and gathers information to assist patients with obtaining needed resources or services. Interprets and explains rules and regulations, Department policies and procedures, and assists patients with applying for various programs and services. Research and contact pharmaceutical companies for drugs, equipment, information and other services. Encourages companies, programs, or other entities to donate or assist with needed pharmaceutical drugs, equipment, or other services. Develops, coordinates and maintain confidential record keeping and filling systems pertaining to patient requests. Assist staff with clinic programs and outreach activities. Compiles statistical data for various reports and tracks patients, services and resources, cost analysis, and clinic operations. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local City, state, federal and health laws, rules, and regulations Knowledge of community programs and services Knowledge of pharmaceutical drugs, medical equipment, medical conditions, and other patient care needs Skill in coordination between patients, clinic staff, and others Skill in research and persuasion Skill in establishing and maintaining good working relationships with the patients, clinic staff, organizations, and companies Skill in effectively utilizing community resources and programs Skill in oral and written communication Ability to take initiative and work independently Ability to work well with individuals from a variety of different backgrounds and experience, including patients, clinic staff, community organizations, and companies Ability to compile reports on clinic operations, resources, cost analysis, and other services Skill in use of basic office equipment, personal computers, and software (i.e. Word, Access and Power Point). Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Do you meet these minimum qualifications? Yes No * Describe your bilingual , English/Spanish fluency level. *Speak, read and write in both languages fluently. (100 points) *Speak English and Spanish fluently. (50 points). *Speak some Spanish. (25 points) *Fluent in Spanish only. *Fluent in English only. (Open Ended Question) * Describe your bilingual, English/Spanish fluency level. ◦Speak, read, and write in both languages fluently ◦Speak English and Spanish fluently ◦Speak some Spanish ◦Fluent in Spanish only ◦Fluent in English only * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Describe your customer service experience. Be sure to include any experience in a call center environment. (Open Ended Question) * Do you have experience working as a front desk receptionist or as an administrative staff in a professional office setting providing person and over the phone customer service in a high volume setting? Yes No * Describe your experience, if any, using electronic medical records systems applications. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None Notes to Applicants The Planning Department’s mission is to provide equitable and people-centered planning services to shape an Austin where everyone can thrive. By collaborating with residents, businesses, and public partners, we seek to develop and implement creative solutions that promote equitable development, environmental stewardship, cultural preservation, and economic prosperity. Through thoughtful long-range planning and inclusive community engagement, we aim to create a resilient and thriving city for all residents, workers, learners, and visitors alike. The position will be responsible for managing the public information process for community projects such as Project Connect, Imagine Austin, Displacement, Zoning, etc. to Council and citizens. Ensures current staff meet deadlines, timelines, and budgets. Zoning, historical preservation, Project Connect, and Imagine Austin, and displacement are hot topics in the Austin community and it is important that there is a lead role to make sure that Council and Planning initiatives are rolled out correctly, strategically, and timely. Pay Range $35.04 - $44.67 Hours Monday thru Friday: 8:00 a.m. - 5:00 p.m. Flexible teleworking and alternative work schedules available. May need to work occasional evenings and weekend hours. Job Close Date 04/29/2024 Type of Posting External Department Planning Department Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive Preferred Qualifications Previous high level experience leading a strategic marketing program including developing performance measures, monitoring, evaluating, recommending, and implementing improvements to a campaign Experience managing media inquiries and pitching ideas to the media, including providing on camera interviews and preparing staff for interviews Previous experience developing and monitoring five year forecasts, annual budget, and staffing plans Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develops corporate communications plans/strategies, policy development and implementation. 2. Reviews legislation and recommends changes. 3. Develops program budget and guidelines. 4. Develops and coordinate programs/projects. 5. Develops long-range business and marketing plans. Conducts market research. 6. Develops and implement procedures, policies and guidelines. 7. Designs, writes and edits publications for internal or external use. 8. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. 9. Conducts public education programs and presentations. Writes and follow-up on news releases. 10. Participates in bidding processes/negotiate contracts. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information & Marketing Program Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Please describe your experience leading and facilitating community engagement meetings, presenting information to the public and creating content for publications. (Open Ended Question) * Do you have experience with developing outreach and marketing plans, including copywriting, editing, and proofreading programming marketing materials? If yes, how many years and describe your experience as in which position on your Application (Employment Record) you gained this experience. If none, please enter “N/A”. (Open Ended Question) * Describe your day to day practice managing multiple projects with varying deadlines and deliverables, and provide examples of each. (Open Ended Question) * Please describe a project that you had the responsibility for designing, planning, securing resources, managing a budget, and implementing. (Open Ended Question) * Describe your direct experience with public presentations to audiences to include local Councils, boards and commissions and subcommittees on policy and planning related topics. (Open Ended Question) * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Optional Documents
Apr 13, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None Notes to Applicants The Planning Department’s mission is to provide equitable and people-centered planning services to shape an Austin where everyone can thrive. By collaborating with residents, businesses, and public partners, we seek to develop and implement creative solutions that promote equitable development, environmental stewardship, cultural preservation, and economic prosperity. Through thoughtful long-range planning and inclusive community engagement, we aim to create a resilient and thriving city for all residents, workers, learners, and visitors alike. The position will be responsible for managing the public information process for community projects such as Project Connect, Imagine Austin, Displacement, Zoning, etc. to Council and citizens. Ensures current staff meet deadlines, timelines, and budgets. Zoning, historical preservation, Project Connect, and Imagine Austin, and displacement are hot topics in the Austin community and it is important that there is a lead role to make sure that Council and Planning initiatives are rolled out correctly, strategically, and timely. Pay Range $35.04 - $44.67 Hours Monday thru Friday: 8:00 a.m. - 5:00 p.m. Flexible teleworking and alternative work schedules available. May need to work occasional evenings and weekend hours. Job Close Date 04/29/2024 Type of Posting External Department Planning Department Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive Preferred Qualifications Previous high level experience leading a strategic marketing program including developing performance measures, monitoring, evaluating, recommending, and implementing improvements to a campaign Experience managing media inquiries and pitching ideas to the media, including providing on camera interviews and preparing staff for interviews Previous experience developing and monitoring five year forecasts, annual budget, and staffing plans Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develops corporate communications plans/strategies, policy development and implementation. 2. Reviews legislation and recommends changes. 3. Develops program budget and guidelines. 4. Develops and coordinate programs/projects. 5. Develops long-range business and marketing plans. Conducts market research. 6. Develops and implement procedures, policies and guidelines. 7. Designs, writes and edits publications for internal or external use. 8. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. 9. Conducts public education programs and presentations. Writes and follow-up on news releases. 10. Participates in bidding processes/negotiate contracts. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information & Marketing Program Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Please describe your experience leading and facilitating community engagement meetings, presenting information to the public and creating content for publications. (Open Ended Question) * Do you have experience with developing outreach and marketing plans, including copywriting, editing, and proofreading programming marketing materials? If yes, how many years and describe your experience as in which position on your Application (Employment Record) you gained this experience. If none, please enter “N/A”. (Open Ended Question) * Describe your day to day practice managing multiple projects with varying deadlines and deliverables, and provide examples of each. (Open Ended Question) * Please describe a project that you had the responsibility for designing, planning, securing resources, managing a budget, and implementing. (Open Ended Question) * Describe your direct experience with public presentations to audiences to include local Councils, boards and commissions and subcommittees on policy and planning related topics. (Open Ended Question) * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Minimum Qualifications: This position will be filled at one of the following based on qualifications: Activity Specialist: $20.80 per hour. Education and/or Equivalent Experience: Graduation with a high school diploma or GED . Activity Leader: $21.55 per hour. Education and/or Equivalent Experience: Graduation with a high school diploma or GED , plus six (6) months related experience. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of this Temporary Activity Specialist or Activity Leader (Summer Camp Counselor) position is to plan course content, and present lessons, demonstrations, and examples on specialized arts and culture topics for all ages in a summer camp setting. Recreation Center locations include*: North Austin Work sites: Gustavo “Gus” L Garcia Recreation Center Hancock Recreation Center Northwest Recreation Center Virginia L Brown Recreation Center Alamo Recreation Center Dottie Jordan Recreation Center Pickfair Community Center Central Austin Work sites: Metz Recreation Center - Rodolfo “Rudy” Mendez Recreation Center Givens Recreation Center Oswaldo A.B. Cantu/Pan American Recreation Center Parque Zaragoza Recreation Center Turner-Roberts Recreation Center Delores Duffie Recreation Center South Austin Work sites: Dittmar Recreation Center Dove Springs Recreation Center - George Morales Dove Springs Recreation Center Montopolis Recreation Center South Austin Recreation Center *Please note your location preference in the supplemental section of your application. Location requests will be honored on an availability basis and the hiring manager will make the final decision on work site location. Additional Details: Instructors must be able to adapt workshops and classes to student age, physical ability, and interests. Additionally, Instructors provide classroom management and monitor indoor and outdoor breaks, assist with checking students in and out of the program, provide feedback and encouragement, and ensure safe and proper use of equipment, materials, and facility. Instructors should enjoy working with youth and sharing their knowledge and love for the arts in a creative and fun environment, and working with diverse populations. Education and Classroom topics include, but are not limited to: Dance, Music, Visual Arts, Digital Media, Culture, Performance or Theater. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to ten (10) pounds. Prolonged periods of sitting at a desk and working on a computer. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues. Other Information: Multiple Positions: This is a multi-position posting and multiple candidates will be hired from this recruitment. If you are not contacted 10 business days after the recruitment closes, you are not moving forward in the recruitment process and we encourage you to review our other City of Austin recruitments. Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 -21.55 per hour Hours Work Location/Schedule: Variable schedule, 20 to 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. Job Close Date 06/01/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Technical Location Various City of Austin Recreation Centers Preferred Qualifications Preferred Experience: Experience working with youth in recreational programming; and in implementing/teaching recreational classes and activities. Experience designing, implementing and evaluating outdoor interpretive and/or recreational programming. Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish, or English and another language. Preferred Programming Knowledge: Leading and/or instructing one or more of the following types of recreational programming: Recreational Games and Activities (Indoor or Outdoor) Sports/Athletic Programs Performing & Visual Arts Science/Nature/Environmental Education Outdoor Recreation Arts and Crafts Team Building Therapeutic Recreation, Inclusion and Special Education S.T.E.A.M. - Science, Technology, Engineering, Art and Math. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Safely facilitate and actively supervise participants at all times while engaging in a variety of activities. Assist with teaching program activities to accommodate various ages, abilities, and interests. Regular attendance is essential for this position. Attend all sessions of scheduled staff training. Serve as a role-model, exercising appropriate decision-making boundary setting. Utilize effective behavior management skills, including enforcing policies fairly, consistently, kindly and firmly. Communicate clearly and professionally with, participants, parents, co-workers and supervisor. Work cooperatively with counselors and other staff. Provide customer service. Other duties as assigned. Establish a professional rapport with participants which fosters trust, honesty, and a feeling of safety. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of youth programs and activities. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with children including youth with special needs. Ability to establish and maintain good working relationships with the City and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Activity Specialist position are graduation with a high school diploma or GED. Do you meet the requirements for this position? Yes No * The minimum qualifications for the Activity Leader position are graduation with a high school diploma or GED plus six (6) months experience. Do you meet the requirements for this position? Yes No * Are you interested in the Activity Specialist position, the Activity Leader position or are you interested in either opportunity? Activity Specialist Activity Leader Open to either opportunity * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Which City of Austin Recreation Center(s) would you prefer to work at (select from list below)? Alamo Recreation Center Austin Recreation Center Danny G McBeth Recreation Center Delores Duffie Recreation Center Dittmar Recreation Center Dottie Jordan Recreation Center Dove Springs Recreation Center Givens Recreation Center Gustavo “Gus” L Garcia Recreation Center Hancock Recreation Center Lorraine “Grandma” Camacho Activity Center Metz Recreation Center Montopolis Recreation Center Northwest Recreation Center Oswaldo A.B. Cantu/Pan American Recreation Center Parque Zaragoza Recreation Center Pickfair Community Center South Austin Recreation Center Turner-Roberts Recreation Center Virginia L Brown Recreation Center All * This is a multi-position job posting and you will only be notified if you are selected to move forward in the process. Once the department is no longer hiring for this position, you will receive a notification informing you of such. I acknowledge this statement * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Mar 07, 2024
Part Time
Minimum Qualifications Minimum Qualifications: This position will be filled at one of the following based on qualifications: Activity Specialist: $20.80 per hour. Education and/or Equivalent Experience: Graduation with a high school diploma or GED . Activity Leader: $21.55 per hour. Education and/or Equivalent Experience: Graduation with a high school diploma or GED , plus six (6) months related experience. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of this Temporary Activity Specialist or Activity Leader (Summer Camp Counselor) position is to plan course content, and present lessons, demonstrations, and examples on specialized arts and culture topics for all ages in a summer camp setting. Recreation Center locations include*: North Austin Work sites: Gustavo “Gus” L Garcia Recreation Center Hancock Recreation Center Northwest Recreation Center Virginia L Brown Recreation Center Alamo Recreation Center Dottie Jordan Recreation Center Pickfair Community Center Central Austin Work sites: Metz Recreation Center - Rodolfo “Rudy” Mendez Recreation Center Givens Recreation Center Oswaldo A.B. Cantu/Pan American Recreation Center Parque Zaragoza Recreation Center Turner-Roberts Recreation Center Delores Duffie Recreation Center South Austin Work sites: Dittmar Recreation Center Dove Springs Recreation Center - George Morales Dove Springs Recreation Center Montopolis Recreation Center South Austin Recreation Center *Please note your location preference in the supplemental section of your application. Location requests will be honored on an availability basis and the hiring manager will make the final decision on work site location. Additional Details: Instructors must be able to adapt workshops and classes to student age, physical ability, and interests. Additionally, Instructors provide classroom management and monitor indoor and outdoor breaks, assist with checking students in and out of the program, provide feedback and encouragement, and ensure safe and proper use of equipment, materials, and facility. Instructors should enjoy working with youth and sharing their knowledge and love for the arts in a creative and fun environment, and working with diverse populations. Education and Classroom topics include, but are not limited to: Dance, Music, Visual Arts, Digital Media, Culture, Performance or Theater. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to ten (10) pounds. Prolonged periods of sitting at a desk and working on a computer. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues. Other Information: Multiple Positions: This is a multi-position posting and multiple candidates will be hired from this recruitment. If you are not contacted 10 business days after the recruitment closes, you are not moving forward in the recruitment process and we encourage you to review our other City of Austin recruitments. Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 -21.55 per hour Hours Work Location/Schedule: Variable schedule, 20 to 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. Job Close Date 06/01/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Technical Location Various City of Austin Recreation Centers Preferred Qualifications Preferred Experience: Experience working with youth in recreational programming; and in implementing/teaching recreational classes and activities. Experience designing, implementing and evaluating outdoor interpretive and/or recreational programming. Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish, or English and another language. Preferred Programming Knowledge: Leading and/or instructing one or more of the following types of recreational programming: Recreational Games and Activities (Indoor or Outdoor) Sports/Athletic Programs Performing & Visual Arts Science/Nature/Environmental Education Outdoor Recreation Arts and Crafts Team Building Therapeutic Recreation, Inclusion and Special Education S.T.E.A.M. - Science, Technology, Engineering, Art and Math. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Safely facilitate and actively supervise participants at all times while engaging in a variety of activities. Assist with teaching program activities to accommodate various ages, abilities, and interests. Regular attendance is essential for this position. Attend all sessions of scheduled staff training. Serve as a role-model, exercising appropriate decision-making boundary setting. Utilize effective behavior management skills, including enforcing policies fairly, consistently, kindly and firmly. Communicate clearly and professionally with, participants, parents, co-workers and supervisor. Work cooperatively with counselors and other staff. Provide customer service. Other duties as assigned. Establish a professional rapport with participants which fosters trust, honesty, and a feeling of safety. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of youth programs and activities. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with children including youth with special needs. Ability to establish and maintain good working relationships with the City and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Activity Specialist position are graduation with a high school diploma or GED. Do you meet the requirements for this position? Yes No * The minimum qualifications for the Activity Leader position are graduation with a high school diploma or GED plus six (6) months experience. Do you meet the requirements for this position? Yes No * Are you interested in the Activity Specialist position, the Activity Leader position or are you interested in either opportunity? Activity Specialist Activity Leader Open to either opportunity * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Which City of Austin Recreation Center(s) would you prefer to work at (select from list below)? Alamo Recreation Center Austin Recreation Center Danny G McBeth Recreation Center Delores Duffie Recreation Center Dittmar Recreation Center Dottie Jordan Recreation Center Dove Springs Recreation Center Givens Recreation Center Gustavo “Gus” L Garcia Recreation Center Hancock Recreation Center Lorraine “Grandma” Camacho Activity Center Metz Recreation Center Montopolis Recreation Center Northwest Recreation Center Oswaldo A.B. Cantu/Pan American Recreation Center Parque Zaragoza Recreation Center Pickfair Community Center South Austin Recreation Center Turner-Roberts Recreation Center Virginia L Brown Recreation Center All * This is a multi-position job posting and you will only be notified if you are selected to move forward in the process. Once the department is no longer hiring for this position, you will receive a notification informing you of such. I acknowledge this statement * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university in related field, plus three (3) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Position Overview: The Planning department is seeking a Human Resources Advisor to serve under the direction of the Human Resources Coordinator. This position will be responsible for conducting full cycle recruitments, processing payroll, generating reports, administering leave programs, responding to employee questions, and delivering trainings. Experience working with Workday (Human Resource Information System) and applicant tracking systems is a plus. When completing a City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. · Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. · A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Be sure to provide the job title and employment dates for all jobs you wish to be considered. · You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. · Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. A competency assessment may be required to verify your skill set. If you are selected as a top candidate: Verification of your education (including high school graduation or GED , undergraduate, and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and evidence of your professional licenses or certifications. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Benefits: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. 90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within the department outside of the division listed above. Virtual Interviews: The department may conduct virtual interviews. Pay Range $30.00- $35.00 Based on experience Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Telework & Flexible work schedule opportunities. Job Close Date 04/24/2024 Type of Posting External Department Planning Department Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive Preferred Qualifications Previous experience in entering HR related information such as new hire profiles, salary adjustments, and classification changes. Previous experience administering leave programs, timekeeping and leave management. Previous experience in the full recruitment lifecycle. Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists HR management in planning, designing, developing, implementing, and evaluating major HR programs. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Implements HR programs, procedures, processes, and strategies. Recommends enhancements to improve policies, procedures, operational efficiency, and service quality; and monitors implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; develops, monitors, and implements information tracking systems. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of City practices, policies, and procedures. Knowledge of practices of HR program administration and management. Knowledge of customer service principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to handle hostility, conflict, and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to develop and maintain knowledge in assigned specialized HR areas. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university in related field, plus three (3) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Do you meet these qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe your experience in employment services, including employee recruitment, applicant screening, and interviewing. In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * What experience do you have overseeing leave management programs? Please describe in detail what programs you have experience with, how many years of experience, what eligibility requirements you are familiar with, and how you have administered these programs. If you do not have this experience, please put N/A. (Open Ended Question) * Please describe your experience processing payroll and timekeeping. Please include your experience using automated timekeeping systems such as BANNER, ADP, PeopleSoft or Kronos. In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements? I acknowledge that I understand these statements. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 09, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university in related field, plus three (3) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Position Overview: The Planning department is seeking a Human Resources Advisor to serve under the direction of the Human Resources Coordinator. This position will be responsible for conducting full cycle recruitments, processing payroll, generating reports, administering leave programs, responding to employee questions, and delivering trainings. Experience working with Workday (Human Resource Information System) and applicant tracking systems is a plus. When completing a City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. · Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. · A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Be sure to provide the job title and employment dates for all jobs you wish to be considered. · You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. · Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. A competency assessment may be required to verify your skill set. If you are selected as a top candidate: Verification of your education (including high school graduation or GED , undergraduate, and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and evidence of your professional licenses or certifications. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Benefits: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. 90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within the department outside of the division listed above. Virtual Interviews: The department may conduct virtual interviews. Pay Range $30.00- $35.00 Based on experience Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Telework & Flexible work schedule opportunities. Job Close Date 04/24/2024 Type of Posting External Department Planning Department Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive Preferred Qualifications Previous experience in entering HR related information such as new hire profiles, salary adjustments, and classification changes. Previous experience administering leave programs, timekeeping and leave management. Previous experience in the full recruitment lifecycle. Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists HR management in planning, designing, developing, implementing, and evaluating major HR programs. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Implements HR programs, procedures, processes, and strategies. Recommends enhancements to improve policies, procedures, operational efficiency, and service quality; and monitors implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; develops, monitors, and implements information tracking systems. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of City practices, policies, and procedures. Knowledge of practices of HR program administration and management. Knowledge of customer service principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to handle hostility, conflict, and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to develop and maintain knowledge in assigned specialized HR areas. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university in related field, plus three (3) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Do you meet these qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe your experience in employment services, including employee recruitment, applicant screening, and interviewing. In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * What experience do you have overseeing leave management programs? Please describe in detail what programs you have experience with, how many years of experience, what eligibility requirements you are familiar with, and how you have administered these programs. If you do not have this experience, please put N/A. (Open Ended Question) * Please describe your experience processing payroll and timekeeping. Please include your experience using automated timekeeping systems such as BANNER, ADP, PeopleSoft or Kronos. In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements? I acknowledge that I understand these statements. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: This position will be filled at one of the following based on qualifications: Professional Instructor I: $20.00 - $22.00 per hour, depending on experience. Education and/or Equivalent Experience: Graduation with an associate degree from an accredited college or university in Recreation or a related field, plus one (1) year of experience related to the development and implementation of the assigned programs. Experience may substitute for the education up to a maximum of two (2) years. Licenses and Certifications Required: Appropriate certifications as specified for the assignment. May require certification in CPR , First Aid, Water Safety Instruction, or other areas as specified for the assigned class. Texas Class “C” Driver or Commercial Driver license if required for the assignment. Professional Instructor II: $23.00 - $36.00 per hour, depending on experience. Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Recreation or a related field, plus one (1) year of experience related to the development and implementation of the assigned programs. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: May require certification in CPR , First Aid, Water Safety Instruction, or other areas as specified for the assigned class. Appropriate certifications as specified for the assignment. Texas Class “C” Driver or Commercial Driver license if required for the assignment. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of this Temporary Professional Instructor I or II position is to plan course content, and present lessons, demonstrations, and examples on specialized arts and culture topics for all ages. Additional Details: Instructors must be able to adapt workshops and classes to student age, physical ability, and interests. Additionally, Instructors provide classroom management and monitor indoor and outdoor breaks, assist with checking students in and out of the program, provide feedback and encouragement, and ensure safe and proper use of equipment, materials, and facility. Instructors should enjoy working with youth and sharing their knowledge and love for the arts in a creative and fun environment, and working with diverse populations. Education and Classroom topics include, but are not limited to: Dance, Music, Visual Arts, Digital Media, Culture, Performance or Theater. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Driving Requirement: This position requires a Texas Class C or Commercial Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to ten (10) pounds. Prolonged periods of sitting at a desk and working on a computer. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues. Other Information: Multiple Positions: This is a multi-position posting and multiple candidates will be hired from this recruitment. If you are not contacted 10 business days after the recruitment closes, you are not moving forward in the recruitment process and we encourage you to review our other City of Austin recruitments. Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 - $36.80 per hour Hours Work Location/Schedule: Variable schedule, 20 to 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. May be required to work during city emergencies such as extreme weather events. Job Close Date 05/01/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location Various City of Austin Recreation Centers Preferred Qualifications Preferred Experience: Experience working with youth and special needs adults in recreational programming; and in implementing/teaching recreational classes and activities. Experience designing, implementing and evaluating outdoor interpretive and/or recreational programming. Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish, or English and another language. Preferred Classroom Skills: Experience with facilitating learning in the classroom (e.g., maintain discipline; encourage participation; consult with parents and guardians, and other care providers to identify and address social emotional developmental needs). Possess an understanding of child and adolescent development and have the skills to manage student behavior. Experience with judgment, tact, patience, sensitivity, and flexibility interacting with students from varied socioeconomic backgrounds and learning styles. Experience with creativity and adaptive thinking to match teaching objectives, learning strategies, and instructional plans with students’ abilities. Experience working with students/children in an educational setting (after school program, student teaching, etc.). Preferred Programming Knowledge: Leading and/or instructing one or more of the following types of recreational programming: Recreational Games and Activities (Indoor or Outdoor) Sports/Athletic Programs Performing & Visual Arts Science/Nature/Environmental Education Outdoor Recreation Arts and Crafts Team Building Therapeutic Recreation, Inclusion and Special Education S.T.E.A.M. - Science, Technology, Engineering, Art and Math. Preferred Certifications: Posses a valid State Board for Educator Certification ( SBEC ). Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Safely facilitate and actively supervise participants at all times while engaging in a variety of activities. Assist with teaching program activities to accommodate various ages, abilities, and interests. Regular attendance is essential for this position. Attend all sessions of scheduled staff training. Serve as a role-model, exercising appropriate decision-making boundary setting. Utilize effective behavior management skills, including enforcing policies fairly, consistently, kindly and firmly. Communicate clearly and professionally with, participants, parents, co-workers and supervisor. Work cooperatively with counselors and other staff. Provide customer service. Other duties as assigned. Establish a professional rapport with participants which fosters trust, honesty, and a feeling of safety. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of youth programs and activities. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with children including youth with special needs. Ability to establish and maintain good working relationships with the City and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This minimum qualifications for the Professional Instructor I position requires graduation with an associate degree from an accredited college or university in Recreation or a related field, plus one (1) year of experience related to the development and implementation of the assigned programs. Experience may substitute for the education up to a maximum of two (2) years. Do you meet these minimum qualifications? Yes No * Are you interested in the Professional Instructor I, Professional Instructor II position or are you interested in either opportunity? Professional Instructor I (requires associate degree plus one (1) year exp.) Professional Instructor II (requires bachelor degree plus one (1) year exp.) Open to either opportunity. * List all valid certifications or licenses you currently hold. (Open Ended Question) * Are you bilingual? If so, how many languages are you fluent in and please describe your professional experience using your ability to speak multiple languages. If this does not apply to you, please type N/A. (Open Ended Question) * Which type of recreational programming do you have experience in leading and/or instructing: Recreational Games and Activities (Indoor or Outdoor) Sports/Athletic Programs Performing & Visual Arts Science/Nature/Environmental Education Outdoor Recreation Arts and Crafts Team Building Therapeutic Recreation, Inclusion and Special Education All * This position requires a Valid Texas Class C and/or Commercial Drivers License. Do you have a Valid Texas Class C and/or Commercial Drivers License or if selected for this position, do you have the ability to acquire a Valid Texas Class C and/or Commercial Drivers License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This is a multi-position job posting and you will only be notified if you are selected to move forward in the process. Once the department is no longer hiring for this position, you will receive a notification informing you of such. I acknowledge this statement * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Mar 07, 2024
Part Time
Minimum Qualifications Education and/or Equivalent Experience: This position will be filled at one of the following based on qualifications: Professional Instructor I: $20.00 - $22.00 per hour, depending on experience. Education and/or Equivalent Experience: Graduation with an associate degree from an accredited college or university in Recreation or a related field, plus one (1) year of experience related to the development and implementation of the assigned programs. Experience may substitute for the education up to a maximum of two (2) years. Licenses and Certifications Required: Appropriate certifications as specified for the assignment. May require certification in CPR , First Aid, Water Safety Instruction, or other areas as specified for the assigned class. Texas Class “C” Driver or Commercial Driver license if required for the assignment. Professional Instructor II: $23.00 - $36.00 per hour, depending on experience. Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Recreation or a related field, plus one (1) year of experience related to the development and implementation of the assigned programs. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: May require certification in CPR , First Aid, Water Safety Instruction, or other areas as specified for the assigned class. Appropriate certifications as specified for the assignment. Texas Class “C” Driver or Commercial Driver license if required for the assignment. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of this Temporary Professional Instructor I or II position is to plan course content, and present lessons, demonstrations, and examples on specialized arts and culture topics for all ages. Additional Details: Instructors must be able to adapt workshops and classes to student age, physical ability, and interests. Additionally, Instructors provide classroom management and monitor indoor and outdoor breaks, assist with checking students in and out of the program, provide feedback and encouragement, and ensure safe and proper use of equipment, materials, and facility. Instructors should enjoy working with youth and sharing their knowledge and love for the arts in a creative and fun environment, and working with diverse populations. Education and Classroom topics include, but are not limited to: Dance, Music, Visual Arts, Digital Media, Culture, Performance or Theater. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Driving Requirement: This position requires a Texas Class C or Commercial Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to ten (10) pounds. Prolonged periods of sitting at a desk and working on a computer. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues. Other Information: Multiple Positions: This is a multi-position posting and multiple candidates will be hired from this recruitment. If you are not contacted 10 business days after the recruitment closes, you are not moving forward in the recruitment process and we encourage you to review our other City of Austin recruitments. Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 - $36.80 per hour Hours Work Location/Schedule: Variable schedule, 20 to 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. May be required to work during city emergencies such as extreme weather events. Job Close Date 05/01/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location Various City of Austin Recreation Centers Preferred Qualifications Preferred Experience: Experience working with youth and special needs adults in recreational programming; and in implementing/teaching recreational classes and activities. Experience designing, implementing and evaluating outdoor interpretive and/or recreational programming. Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish, or English and another language. Preferred Classroom Skills: Experience with facilitating learning in the classroom (e.g., maintain discipline; encourage participation; consult with parents and guardians, and other care providers to identify and address social emotional developmental needs). Possess an understanding of child and adolescent development and have the skills to manage student behavior. Experience with judgment, tact, patience, sensitivity, and flexibility interacting with students from varied socioeconomic backgrounds and learning styles. Experience with creativity and adaptive thinking to match teaching objectives, learning strategies, and instructional plans with students’ abilities. Experience working with students/children in an educational setting (after school program, student teaching, etc.). Preferred Programming Knowledge: Leading and/or instructing one or more of the following types of recreational programming: Recreational Games and Activities (Indoor or Outdoor) Sports/Athletic Programs Performing & Visual Arts Science/Nature/Environmental Education Outdoor Recreation Arts and Crafts Team Building Therapeutic Recreation, Inclusion and Special Education S.T.E.A.M. - Science, Technology, Engineering, Art and Math. Preferred Certifications: Posses a valid State Board for Educator Certification ( SBEC ). Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Safely facilitate and actively supervise participants at all times while engaging in a variety of activities. Assist with teaching program activities to accommodate various ages, abilities, and interests. Regular attendance is essential for this position. Attend all sessions of scheduled staff training. Serve as a role-model, exercising appropriate decision-making boundary setting. Utilize effective behavior management skills, including enforcing policies fairly, consistently, kindly and firmly. Communicate clearly and professionally with, participants, parents, co-workers and supervisor. Work cooperatively with counselors and other staff. Provide customer service. Other duties as assigned. Establish a professional rapport with participants which fosters trust, honesty, and a feeling of safety. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of youth programs and activities. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with children including youth with special needs. Ability to establish and maintain good working relationships with the City and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This minimum qualifications for the Professional Instructor I position requires graduation with an associate degree from an accredited college or university in Recreation or a related field, plus one (1) year of experience related to the development and implementation of the assigned programs. Experience may substitute for the education up to a maximum of two (2) years. Do you meet these minimum qualifications? Yes No * Are you interested in the Professional Instructor I, Professional Instructor II position or are you interested in either opportunity? Professional Instructor I (requires associate degree plus one (1) year exp.) Professional Instructor II (requires bachelor degree plus one (1) year exp.) Open to either opportunity. * List all valid certifications or licenses you currently hold. (Open Ended Question) * Are you bilingual? If so, how many languages are you fluent in and please describe your professional experience using your ability to speak multiple languages. If this does not apply to you, please type N/A. (Open Ended Question) * Which type of recreational programming do you have experience in leading and/or instructing: Recreational Games and Activities (Indoor or Outdoor) Sports/Athletic Programs Performing & Visual Arts Science/Nature/Environmental Education Outdoor Recreation Arts and Crafts Team Building Therapeutic Recreation, Inclusion and Special Education All * This position requires a Valid Texas Class C and/or Commercial Drivers License. Do you have a Valid Texas Class C and/or Commercial Drivers License or if selected for this position, do you have the ability to acquire a Valid Texas Class C and/or Commercial Drivers License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This is a multi-position job posting and you will only be notified if you are selected to move forward in the process. Once the department is no longer hiring for this position, you will receive a notification informing you of such. I acknowledge this statement * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus four (4) years of experience providing customer service for a utility or another commercial/government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants This position will focus on providing on the job training to new Utility Account Specialists in Bill Production during their nesting period. The position will also provide cross training in all areas of complex billing to seasoned team members on the Bill Production team and will act in the role of peer coach. This position will: • Provide on-the-job training to new hires in Bill Production during their nesting period. • Work with Supervisor to create individual employee training plans. • Review work for accuracy and quality. • Provide cross training to all team members. • Lead training sessions. • Conduct quality monitoring to ensure actions taken on accounts are thorough and adhere to department processes, procedures, and expectations. • Act as peer coach, providing insight and guidance on complex billing issues. • Work with billing system enhancement team to capture processes, act as tester during billing system enhancements, and train team on updates/changes. • Review existing processes and make revisions, as necessary. • Engage team members and encourage learning culture. Benefits: Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. *This position is classified as an “essential” position. Pay Range $28.04 - $34.34 Hours Monday through Friday, 7:00 a.m.. to 4:00 p.m. with some flexibility. May require other schedules during outage response/incident command. Schedule is subject to change to meet business needs. Job Close Date 04/18/2024 Type of Posting Division Only Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd Preferred Qualifications Experience producing bills and resolving complex billing issues within Oracle CC&B. Experience identifying training opportunities and developing individual training plans for team members. Experience in a coaching and development environment. Experience conducting quality monitoring to ensure actions taken on accounts are thorough and adhering to department processes, procedures, and expectations. Experience working with frequent interruptions and changes in priorities. Experience identifying trends and opportunities to ensure continual improvement, including reviewing existing processes, and making revisions as needed. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches utility usage, determines average consumption, verifies and calculates rates, and investigates high costs or other anomalies for possible causes and resolution. Provides innovative and customized usage and billing solutions and recommendations. Extracts data and presents facts to customers providing utility reports, as needed, for management of usage and cost. Researches and determines requirements for subdivision development, re-subdivision, and water and wastewater service extensions. Evaluates site/lot plans, criteria, etc. for a variety of projects, programs, and activities. Manages assigned utility projects from initiation to completion. Maintains, safeguards, and provides original documents of record. Presents arguments and reasoning as an advocate representing the utility in hearings, investigations, examinations, or other arenas where disputes are addressed. Develops, revises, and implements procedures and processes to facilitate the provision of services to customers. Recruits and serves as a point of contact for utility programs. Develops, implements, and delivers training in a variety of formats and venues. Responsibilities - Supervision and/or Leadership Exercised: May lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the applicable principles, laws, rules, regulations, and practices of utility service operations. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus four (4) years of experience providing customer service for a utility or another commercial/government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current division employee? Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * Please describe your experience producing bills and resolving complex billing issues within Oracle CC&B. (Open Ended Question) * Please describe your experience identifying training opportunities and developing individual training plans for team members. (Open Ended Question) * Please describe your experience in a coaching and development environment. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 05, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus four (4) years of experience providing customer service for a utility or another commercial/government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants This position will focus on providing on the job training to new Utility Account Specialists in Bill Production during their nesting period. The position will also provide cross training in all areas of complex billing to seasoned team members on the Bill Production team and will act in the role of peer coach. This position will: • Provide on-the-job training to new hires in Bill Production during their nesting period. • Work with Supervisor to create individual employee training plans. • Review work for accuracy and quality. • Provide cross training to all team members. • Lead training sessions. • Conduct quality monitoring to ensure actions taken on accounts are thorough and adhere to department processes, procedures, and expectations. • Act as peer coach, providing insight and guidance on complex billing issues. • Work with billing system enhancement team to capture processes, act as tester during billing system enhancements, and train team on updates/changes. • Review existing processes and make revisions, as necessary. • Engage team members and encourage learning culture. Benefits: Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. *This position is classified as an “essential” position. Pay Range $28.04 - $34.34 Hours Monday through Friday, 7:00 a.m.. to 4:00 p.m. with some flexibility. May require other schedules during outage response/incident command. Schedule is subject to change to meet business needs. Job Close Date 04/18/2024 Type of Posting Division Only Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd Preferred Qualifications Experience producing bills and resolving complex billing issues within Oracle CC&B. Experience identifying training opportunities and developing individual training plans for team members. Experience in a coaching and development environment. Experience conducting quality monitoring to ensure actions taken on accounts are thorough and adhering to department processes, procedures, and expectations. Experience working with frequent interruptions and changes in priorities. Experience identifying trends and opportunities to ensure continual improvement, including reviewing existing processes, and making revisions as needed. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches utility usage, determines average consumption, verifies and calculates rates, and investigates high costs or other anomalies for possible causes and resolution. Provides innovative and customized usage and billing solutions and recommendations. Extracts data and presents facts to customers providing utility reports, as needed, for management of usage and cost. Researches and determines requirements for subdivision development, re-subdivision, and water and wastewater service extensions. Evaluates site/lot plans, criteria, etc. for a variety of projects, programs, and activities. Manages assigned utility projects from initiation to completion. Maintains, safeguards, and provides original documents of record. Presents arguments and reasoning as an advocate representing the utility in hearings, investigations, examinations, or other arenas where disputes are addressed. Develops, revises, and implements procedures and processes to facilitate the provision of services to customers. Recruits and serves as a point of contact for utility programs. Develops, implements, and delivers training in a variety of formats and venues. Responsibilities - Supervision and/or Leadership Exercised: May lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the applicable principles, laws, rules, regulations, and practices of utility service operations. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus four (4) years of experience providing customer service for a utility or another commercial/government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current division employee? Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * Please describe your experience producing bills and resolving complex billing issues within Oracle CC&B. (Open Ended Question) * Please describe your experience identifying training opportunities and developing individual training plans for team members. (Open Ended Question) * Please describe your experience in a coaching and development environment. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No Optional & Required Documents Required Documents Optional Documents
Information Services Director
City of Cedar Park
Please follow this link to view the full brochure: https://www.affionpublic.com/position/information-services-director/
The City of Cedar Park
The City of Cedar Park is a vibrant suburb of over 83,000 residents, located 17 miles northwest of downtown Austin and is recognized for its fast growth in the dynamic Central Texas region. Cedar Park is the third largest city in the Austin metropolitan area, ideally situated for corporate headquarters and has a growing number of high tech and major manufacturing employers. With deep roots as a small community and ability to retain a hometown feel, it is known for its outstanding schools, pro-business climate and relaxed family environment. Named one of the Best Suburbs for Growing Families and Best Small City in America in 2020, Cedar Park offers all the benefits of life in the beautiful Texas Hill Country, with desirable neighborhoods, an entrepreneurial business environment, and an effective, well-managed city government.
Government
The City of Cedar Park operates under the council-manager form of government, per the city charter. The council-manager form is a system of local government that combines the political leadership of elected officials in the form of a council or other governing body with the managerial experience of an appointed local government manager. The Cedar Park City Council consists of a Mayor and six at-large Council positions. All of these elected positions are volunteer. The City Manager is appointed by the City Council and serves as the Chief Administrative Officer for the City. The current City Manager has been with the City since 1996 and was appointed City Manager in 2006. In addition, the Deputy City Manager and two Assistant City Managers have twenty-five years of experience with the City, providing stable leadership within the City Management team. Working with the Mayor and City Council, the City Manager oversees a robust, full-service city operation known for being innovative, forward-thinking, and implementing best practices in local government. In 2022, the City received the highest possible credit rating of AAA from S&P Global and joins a small list of Texas cities to accomplish this feat.
The IS Department
The Information Services Department has a wide variety of functions that serve both internal and external customers. The Department has staffing of 20 full-time equivalents, an annual budget of $3.8 million, and supports a workforce of approximately 550 employees.
This Department delivers technology resources to employees, including systems that support development review, finance, payroll, customer service, human resources, performance management, public safety, emergency response and management, and fleet administration, to name a few. Other Citywide support includes providing system support through a service desk, assisting with needs analysis and purchasing of new software systems, upgrading existing systems, training users and protecting the City’s wealth of data. Ultimately, the Department leads innovation efforts and collaborates with City partners to innovate how we provide City services and how we better engage the community through technology.
The Position
The City of Cedar Park is seeking an experienced, innovative leader who can think strategically and thrive in a collaborative, problem-solving environment. The Information Services Director will have a great deal of responsibility, so the applicant needs to have a broad range of skills including, but not limited to, technical knowledge and background, leadership and communication skills, and understanding of modern business practices. The Director will be passionate about technology and excited about its various applications. As part of the City’s Leadership Team, this position articulates expectations, develops strategy, and analyzes and evaluates results to drive process improvements using technology. The Director will lead and inspire a team of dedicated technology professionals.
From identifying innovative solutions to addressing the need for a Citywide technology framework and infrastructure, this position will improve the way the City and our staff utilize technology. Ultimately, this position will improve how we engage and interact with the public to deliver City services more efficiently and effectively.
Key Duties and Responsibilities
Provides leadership and direction in the development of short and long range information services plans and needs, aligned with the City Council’s Strategic Plan;
Plans, organizes and oversees implementation and maintenance of computer hardware, computer software and network infrastructure for all City departments and facilities;
Chairs the Information Services Steering Committee and process to further short and long range plans;
Collects, interprets, and prepares data for studies, reports and recommendations;
Coordinates department activities with other departments and agencies where necessary;
Supervises information services staff, including training and motivating staff; assigning work and establishing and monitoring employee performance objectives;
Prepares and presents employee performance evaluations;
Makes recommendations regarding hiring, terminating and disciplining employees;
Oversees specification, selection, acquisition, implementation, optimization, maintenance, repair, retirement and disposition of all technology hardware and software throughout the City;
Ensures that appropriate security is provided for City computer systems, and that proper and effective computer procedures are adhered to;
Evaluates new and existing situations and makes recommendations to department heads concerning possible solutions for the areas of computer technology and automated systems;
Coordinates and facilitates the effectiveness of ongoing technology projects and related vendor efforts to achieve the City’s technology goals;
Arranges, coordinates, and provides training services to allow for a highly trained and informed City staff;
Prepares and presents information technology issues and recommendations to the City Manager’s Office and City Council;
Prepares and manages the Information Services budget;
Participates in the Emergency Operations Center during an activation;
Develops and tests the Information Services Continuity of Operations and Disaster Recovery plans;
Ensures that all information technology equipment and software maintenance is performed in a competent and timely manner; and
Performs such other related duties as may be assigned.
Opportunities and Challenges
The Director is expected to lead citywide efforts to continually improve processes, evaluate current systems, and make smart investments in technology. This is both an opportunity and a challenge for the right candidate. This position will be expected to thrive in a team environment, not only leading a team of dedicated IT professionals, but also inspiring and relying on others to help accomplish the necessary projects and tasks. The Director will need to communicate and coordinate with others outside the department and ensure that the City’s strategic efforts related to information technology and aligned with the City’s Council’s strategic plan and complement or enhance departmental business processes for the City’s important and diverse functions.
The Director will play a key role in evaluating our current enterprise resource planning (ERP) system and options to modernize our software and business practices. The Director will lead an interdepartmental team tasked with developing options to improve our current ERP system, or select a new ERP system, and a roadmap to implement improvements with minimal disruption that ultimately improves the City’s business processes. The Director will also play a key role in improving our connectivity between City facilities and key infrastructure (e.g. traffic signals, utility infrastructure) to ensure important communication and technology linkages are resilient and redundant.
Education and Experience
Qualified candidates will have a Bachelor's Degree in Management Information Systems, Computer Science, or related field, plus eight (8) years of progressively responsible experience in information technology (networking personal computers, project planning and management, LAN network administration, database administration), to include (4) four years within a management capacity; including hardware and software project management, information systems design and management, and hardware and software technical support; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
A valid Texas Driver’s License with an acceptable driving record is required.
This position requires exceptional leadership, management, oral/written communication, and interpersonal skills; a demonstrated history of administering comprehensive information technology plans; and a proven record of building strong relationships with business units, vendors, and key stakeholders.
Ideal Candidate
The City is seeking an Information Services Director who will build on the Department’s successes and continue to take the City’s efforts to the next level and fulfill the City Council’s and City Manager’s Office goals. The individual will be outgoing, personable, and have excellent communication skills. The ideal candidate should be a strategic thinker who is not limited to past practices and widely accepted ideas; creativity will be essential.
The ideal candidate will work well across department lines and with both internal customers and external customers, vendors, and partners. This person will need to be able to inspire and motivate others without necessarily being their direct supervisor. Someone who functions well in the team environment is vital to this position’s success. The ideal candidate will meet the minimum qualifications above and have experience in an IT leadership role as an Information Technology Director, Assistant Director, or similar role. The ideal candidate needs to have professional experience in project management and a demonstrated track record of successfully implementing innovation in a business or public organization. Experience in leading process improvement initiatives as well as Smart City initiatives is especially valued.
Compensation and Benefits
The City of Cedar Park is offering a competitive salary commensurate with experience and a comprehensive benefits package, which includes participation in the Texas Municipal Retirement System. Relocation assistance will be available for the successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: CPISD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is June 09, 2023*
The City of Cedar Park is an Equal Employment Opportunity Employer.
Mar 05, 2024
Full Time
Information Services Director
City of Cedar Park
Please follow this link to view the full brochure: https://www.affionpublic.com/position/information-services-director/
The City of Cedar Park
The City of Cedar Park is a vibrant suburb of over 83,000 residents, located 17 miles northwest of downtown Austin and is recognized for its fast growth in the dynamic Central Texas region. Cedar Park is the third largest city in the Austin metropolitan area, ideally situated for corporate headquarters and has a growing number of high tech and major manufacturing employers. With deep roots as a small community and ability to retain a hometown feel, it is known for its outstanding schools, pro-business climate and relaxed family environment. Named one of the Best Suburbs for Growing Families and Best Small City in America in 2020, Cedar Park offers all the benefits of life in the beautiful Texas Hill Country, with desirable neighborhoods, an entrepreneurial business environment, and an effective, well-managed city government.
Government
The City of Cedar Park operates under the council-manager form of government, per the city charter. The council-manager form is a system of local government that combines the political leadership of elected officials in the form of a council or other governing body with the managerial experience of an appointed local government manager. The Cedar Park City Council consists of a Mayor and six at-large Council positions. All of these elected positions are volunteer. The City Manager is appointed by the City Council and serves as the Chief Administrative Officer for the City. The current City Manager has been with the City since 1996 and was appointed City Manager in 2006. In addition, the Deputy City Manager and two Assistant City Managers have twenty-five years of experience with the City, providing stable leadership within the City Management team. Working with the Mayor and City Council, the City Manager oversees a robust, full-service city operation known for being innovative, forward-thinking, and implementing best practices in local government. In 2022, the City received the highest possible credit rating of AAA from S&P Global and joins a small list of Texas cities to accomplish this feat.
The IS Department
The Information Services Department has a wide variety of functions that serve both internal and external customers. The Department has staffing of 20 full-time equivalents, an annual budget of $3.8 million, and supports a workforce of approximately 550 employees.
This Department delivers technology resources to employees, including systems that support development review, finance, payroll, customer service, human resources, performance management, public safety, emergency response and management, and fleet administration, to name a few. Other Citywide support includes providing system support through a service desk, assisting with needs analysis and purchasing of new software systems, upgrading existing systems, training users and protecting the City’s wealth of data. Ultimately, the Department leads innovation efforts and collaborates with City partners to innovate how we provide City services and how we better engage the community through technology.
The Position
The City of Cedar Park is seeking an experienced, innovative leader who can think strategically and thrive in a collaborative, problem-solving environment. The Information Services Director will have a great deal of responsibility, so the applicant needs to have a broad range of skills including, but not limited to, technical knowledge and background, leadership and communication skills, and understanding of modern business practices. The Director will be passionate about technology and excited about its various applications. As part of the City’s Leadership Team, this position articulates expectations, develops strategy, and analyzes and evaluates results to drive process improvements using technology. The Director will lead and inspire a team of dedicated technology professionals.
From identifying innovative solutions to addressing the need for a Citywide technology framework and infrastructure, this position will improve the way the City and our staff utilize technology. Ultimately, this position will improve how we engage and interact with the public to deliver City services more efficiently and effectively.
Key Duties and Responsibilities
Provides leadership and direction in the development of short and long range information services plans and needs, aligned with the City Council’s Strategic Plan;
Plans, organizes and oversees implementation and maintenance of computer hardware, computer software and network infrastructure for all City departments and facilities;
Chairs the Information Services Steering Committee and process to further short and long range plans;
Collects, interprets, and prepares data for studies, reports and recommendations;
Coordinates department activities with other departments and agencies where necessary;
Supervises information services staff, including training and motivating staff; assigning work and establishing and monitoring employee performance objectives;
Prepares and presents employee performance evaluations;
Makes recommendations regarding hiring, terminating and disciplining employees;
Oversees specification, selection, acquisition, implementation, optimization, maintenance, repair, retirement and disposition of all technology hardware and software throughout the City;
Ensures that appropriate security is provided for City computer systems, and that proper and effective computer procedures are adhered to;
Evaluates new and existing situations and makes recommendations to department heads concerning possible solutions for the areas of computer technology and automated systems;
Coordinates and facilitates the effectiveness of ongoing technology projects and related vendor efforts to achieve the City’s technology goals;
Arranges, coordinates, and provides training services to allow for a highly trained and informed City staff;
Prepares and presents information technology issues and recommendations to the City Manager’s Office and City Council;
Prepares and manages the Information Services budget;
Participates in the Emergency Operations Center during an activation;
Develops and tests the Information Services Continuity of Operations and Disaster Recovery plans;
Ensures that all information technology equipment and software maintenance is performed in a competent and timely manner; and
Performs such other related duties as may be assigned.
Opportunities and Challenges
The Director is expected to lead citywide efforts to continually improve processes, evaluate current systems, and make smart investments in technology. This is both an opportunity and a challenge for the right candidate. This position will be expected to thrive in a team environment, not only leading a team of dedicated IT professionals, but also inspiring and relying on others to help accomplish the necessary projects and tasks. The Director will need to communicate and coordinate with others outside the department and ensure that the City’s strategic efforts related to information technology and aligned with the City’s Council’s strategic plan and complement or enhance departmental business processes for the City’s important and diverse functions.
The Director will play a key role in evaluating our current enterprise resource planning (ERP) system and options to modernize our software and business practices. The Director will lead an interdepartmental team tasked with developing options to improve our current ERP system, or select a new ERP system, and a roadmap to implement improvements with minimal disruption that ultimately improves the City’s business processes. The Director will also play a key role in improving our connectivity between City facilities and key infrastructure (e.g. traffic signals, utility infrastructure) to ensure important communication and technology linkages are resilient and redundant.
Education and Experience
Qualified candidates will have a Bachelor's Degree in Management Information Systems, Computer Science, or related field, plus eight (8) years of progressively responsible experience in information technology (networking personal computers, project planning and management, LAN network administration, database administration), to include (4) four years within a management capacity; including hardware and software project management, information systems design and management, and hardware and software technical support; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
A valid Texas Driver’s License with an acceptable driving record is required.
This position requires exceptional leadership, management, oral/written communication, and interpersonal skills; a demonstrated history of administering comprehensive information technology plans; and a proven record of building strong relationships with business units, vendors, and key stakeholders.
Ideal Candidate
The City is seeking an Information Services Director who will build on the Department’s successes and continue to take the City’s efforts to the next level and fulfill the City Council’s and City Manager’s Office goals. The individual will be outgoing, personable, and have excellent communication skills. The ideal candidate should be a strategic thinker who is not limited to past practices and widely accepted ideas; creativity will be essential.
The ideal candidate will work well across department lines and with both internal customers and external customers, vendors, and partners. This person will need to be able to inspire and motivate others without necessarily being their direct supervisor. Someone who functions well in the team environment is vital to this position’s success. The ideal candidate will meet the minimum qualifications above and have experience in an IT leadership role as an Information Technology Director, Assistant Director, or similar role. The ideal candidate needs to have professional experience in project management and a demonstrated track record of successfully implementing innovation in a business or public organization. Experience in leading process improvement initiatives as well as Smart City initiatives is especially valued.
Compensation and Benefits
The City of Cedar Park is offering a competitive salary commensurate with experience and a comprehensive benefits package, which includes participation in the Texas Municipal Retirement System. Relocation assistance will be available for the successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: CPISD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is June 09, 2023*
The City of Cedar Park is an Equal Employment Opportunity Employer.