LOS ALTOS, CA
Grant Park, California, United States
Description Looking for an exciting job that allows you to work with adults 50 and over? City of Los Altos is currently seeking a recreation leader to join our team and help create a fun and engaging experience for our age 50+ program participants! EXCITING OPPORTUNITY Are you a new or experienced recreation professional looking for an opportunity to make a positive impact in the public service field? The ideal candidate should be fun, passionate, positive, innovative and able to collaborate with our dynamic Adult 50+ Program team. Recreation Leaders also have the opportunity to work in other department areas as needed. This position is part-time, temporary working approximately 15-20 hours per week. This posting will remain open until the position is filled. Applications will be reviewed and candidates may be interviewed as we receive applications. Examples of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Assist with day-to-day operations of the Adult 50+ Program and the Grant Park Satellite Program Assist with Drop-In Pickleball Program that takes place on Mondays & Wednesdays at Egan Gym (6:30pm to 9:30pm). Handling daily close out and opening procedures including managing a cash box. Evaluate programs, classes and provide input to the Recreation Coordinator. Assist with participant and activity registration, including collecting and processing fees. Prepare and/or coordinate publicity materials. Review and analyze program effectiveness. Speak effectively in a public setting with adults and children. Click Here to View Complete Job Description Minimum Qualifications EXPERIENCE AND EDUCATION: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EXPERIENCE: Recreation Leader II must be at least 18 years of age. 1-2 years paid and/or volunteer experience working with mature adults in sports & fitness, recreation, and/or arts/craft preferred. KNOWLEDGE OF: Knowledge of safety precautions. Knowledge of team building principles. SKILL AND ABILITY TO: Ability to positively manage program participant behaviors. Possess good organization and problem-solving skills. Practice positive and effective oral communication. Supplemental Information PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to use computer equipment for documents, templates, and control systems. Ability to climb, balance, walk and stand for long periods of time. Ability to observe and take direction. Ability to communicate effectively with customers, outside contacts, and all levels of employees. Ability to review, comprehend, and respond to all necessary documentation. Ability to work and adapt to outdoor weather conditions. Ability to follow COVID protocols and regulations. APPLICAITON AND SELECTION PROCESS This posting will remain open until the position is filled. Applications will be reviewed and candidates may be interviewed as we receive applications. The City of Los Altos has a diverse workforce and is an equal opportunity employer. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a complete background investigation. EQUAL OPPORTUNITY EMPLOYER The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. #CityofLosAltosJobs #LosAltosjobs #nowhiring #JobOpening #HiringNow #JoinOurTeam #JobSearch #CareerOpportunity #Recreation #RecreationPrograms #ParksAndRecreation #LocalGovernment #RecreationJobs #PartTimeJobs
Mar 05, 2024
Part Time
Description Looking for an exciting job that allows you to work with adults 50 and over? City of Los Altos is currently seeking a recreation leader to join our team and help create a fun and engaging experience for our age 50+ program participants! EXCITING OPPORTUNITY Are you a new or experienced recreation professional looking for an opportunity to make a positive impact in the public service field? The ideal candidate should be fun, passionate, positive, innovative and able to collaborate with our dynamic Adult 50+ Program team. Recreation Leaders also have the opportunity to work in other department areas as needed. This position is part-time, temporary working approximately 15-20 hours per week. This posting will remain open until the position is filled. Applications will be reviewed and candidates may be interviewed as we receive applications. Examples of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Assist with day-to-day operations of the Adult 50+ Program and the Grant Park Satellite Program Assist with Drop-In Pickleball Program that takes place on Mondays & Wednesdays at Egan Gym (6:30pm to 9:30pm). Handling daily close out and opening procedures including managing a cash box. Evaluate programs, classes and provide input to the Recreation Coordinator. Assist with participant and activity registration, including collecting and processing fees. Prepare and/or coordinate publicity materials. Review and analyze program effectiveness. Speak effectively in a public setting with adults and children. Click Here to View Complete Job Description Minimum Qualifications EXPERIENCE AND EDUCATION: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EXPERIENCE: Recreation Leader II must be at least 18 years of age. 1-2 years paid and/or volunteer experience working with mature adults in sports & fitness, recreation, and/or arts/craft preferred. KNOWLEDGE OF: Knowledge of safety precautions. Knowledge of team building principles. SKILL AND ABILITY TO: Ability to positively manage program participant behaviors. Possess good organization and problem-solving skills. Practice positive and effective oral communication. Supplemental Information PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to use computer equipment for documents, templates, and control systems. Ability to climb, balance, walk and stand for long periods of time. Ability to observe and take direction. Ability to communicate effectively with customers, outside contacts, and all levels of employees. Ability to review, comprehend, and respond to all necessary documentation. Ability to work and adapt to outdoor weather conditions. Ability to follow COVID protocols and regulations. APPLICAITON AND SELECTION PROCESS This posting will remain open until the position is filled. Applications will be reviewed and candidates may be interviewed as we receive applications. The City of Los Altos has a diverse workforce and is an equal opportunity employer. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a complete background investigation. EQUAL OPPORTUNITY EMPLOYER The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. #CityofLosAltosJobs #LosAltosjobs #nowhiring #JobOpening #HiringNow #JoinOurTeam #JobSearch #CareerOpportunity #Recreation #RecreationPrograms #ParksAndRecreation #LocalGovernment #RecreationJobs #PartTimeJobs
HAYWARD AREA RECREATION & PARK DISTRICT
Hayward, California, United States
Job Details Level : Experienced Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Hourly Salary Range : $26.87 - $36.27 Hourly Looking to spend some time by the pool this summer? Do you find fitness fun and exciting? Do you have experience teaching and leading workouts? Make an impact in our local communities by joining H.A.R.D. this summer! Our Aquatics team is looking to hire two Group Fitness Instructors this coming summer season! The ideal candidate will bring enthusiasm, excitement and a positive energy to our programs. Previous professional experience teaching and leading fitness classes in a pool setting is a huge plus! Here are the details about the positions: Available Positions: 2 Hourly Rate: $26.87/hour - $36.27/hour Work Schedule: Monday through Saturday, up to 15 hours/week Typical Work hours: 8:30AM - 12:00PM Part-Time, Seasonal, Hourly, Non-Exempt Position Work Location: Hayward Plunge Swim Center & Arroyo Swim Center. Location will be assigned when you are hired. Anticipated Start Date: June 1, 2024 Not to exceed 960 hours per fiscal year. (July 1 - June 30) First review of applications will be February 20 th , 2024. Applications received after first review will be reviewed as we receive them. This posting may close at any time. POSITION SUMMARY Under general supervision of the Recreation Supervisor and direct supervision of the Recreation Coordinator II, instructs group fitness classes for a targeted group within the District and performs related work as required. DISTINGUISHING CHARACTERISTICS Instructors in this class are primarily responsible for instruction of group fitness classes with fitness instruction certifications from recognized fitness governing bodies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Group Fitness Instructors duties include but are not limited to the following: Responsible for planning and instructing group fitness programs in one or more assigned fitness areas. Motivate individuals or groups in exercise activities Work with people of all ages and skill levels Provide a safe and fun environment for participants Ensure the exercise space is clean and free of health and safety hazards Instructs participants on effective workout methods, explains proper techniques, demonstrates exercises Good communication skills; ability to explain things clearly Must be reliable and dependable Maintains good public relations and keeps supervisors informed of customer and facility needs Maintains records of participation and completes required reports At all times, demonstrates cooperative behavior with colleagues, supervisors and the public Performs miscellaneous job-related duties as assigned WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. While performing the duties of the job, the instructor occasionally works with various types of fitness equipment. The noise level during class can be loud due to up tempo music and choreography. Instructors may be assigned an irregular working schedule including weekends, early mornings and evenings and may have to travel between various locations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, vision adequate to clearly distinguish objects and persons at a distance and to identify signs of emergencies; bodily movement adequate to frequently sit, stand, walk, run, jump, reach, turn, bend, squat, stoop, kneel, crawl, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, perform lifting and carrying of items up to 50 pounds. The employee must have a high degree of energy, be physically fit, and have the endurance to complete the workout. MINIMUM QUALIFICATIONS Ability and Skill to: Work effectively with seniors, adults, and children participating in a variety of group fitness activities Strong interpersonal and communication skills and the ability to work effectively in a diverse community Monitor compliance with District regulations and policies, and general safety practices related to group fitness activities; firmly but tactfully enforce rules and regulations React quickly and calmly in emergencies Report accidents and prepares accident reports, as required Understand and carry out oral and written instructions Maintain cooperative relationships with those contacted during the work Knowledge of: Fitness training and education methods and techniques in area of specialty Standard safety rules and regulations related to public group fitness activities. Education/Experience/Training High School Diploma or GED Previous experience directly related to the duties and responsibilities specified. Recognized competency in field of instructional expertise Must possess current certifications in First Aid, CPR and AED and must maintain certifications thereafter as a condition of continued employment Possess current certification in fitness instruction Special Requirements: Must be at least 18 years of age Must pass a fingerprint and/or background clearance prior to employment Completion of the Hepatitis B vaccination series is recommended Verification of ID and ability work in the USA Completion of Tuberculosis (TB) test required
Mar 07, 2024
Part Time
Job Details Level : Experienced Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Hourly Salary Range : $26.87 - $36.27 Hourly Looking to spend some time by the pool this summer? Do you find fitness fun and exciting? Do you have experience teaching and leading workouts? Make an impact in our local communities by joining H.A.R.D. this summer! Our Aquatics team is looking to hire two Group Fitness Instructors this coming summer season! The ideal candidate will bring enthusiasm, excitement and a positive energy to our programs. Previous professional experience teaching and leading fitness classes in a pool setting is a huge plus! Here are the details about the positions: Available Positions: 2 Hourly Rate: $26.87/hour - $36.27/hour Work Schedule: Monday through Saturday, up to 15 hours/week Typical Work hours: 8:30AM - 12:00PM Part-Time, Seasonal, Hourly, Non-Exempt Position Work Location: Hayward Plunge Swim Center & Arroyo Swim Center. Location will be assigned when you are hired. Anticipated Start Date: June 1, 2024 Not to exceed 960 hours per fiscal year. (July 1 - June 30) First review of applications will be February 20 th , 2024. Applications received after first review will be reviewed as we receive them. This posting may close at any time. POSITION SUMMARY Under general supervision of the Recreation Supervisor and direct supervision of the Recreation Coordinator II, instructs group fitness classes for a targeted group within the District and performs related work as required. DISTINGUISHING CHARACTERISTICS Instructors in this class are primarily responsible for instruction of group fitness classes with fitness instruction certifications from recognized fitness governing bodies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Group Fitness Instructors duties include but are not limited to the following: Responsible for planning and instructing group fitness programs in one or more assigned fitness areas. Motivate individuals or groups in exercise activities Work with people of all ages and skill levels Provide a safe and fun environment for participants Ensure the exercise space is clean and free of health and safety hazards Instructs participants on effective workout methods, explains proper techniques, demonstrates exercises Good communication skills; ability to explain things clearly Must be reliable and dependable Maintains good public relations and keeps supervisors informed of customer and facility needs Maintains records of participation and completes required reports At all times, demonstrates cooperative behavior with colleagues, supervisors and the public Performs miscellaneous job-related duties as assigned WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. While performing the duties of the job, the instructor occasionally works with various types of fitness equipment. The noise level during class can be loud due to up tempo music and choreography. Instructors may be assigned an irregular working schedule including weekends, early mornings and evenings and may have to travel between various locations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, vision adequate to clearly distinguish objects and persons at a distance and to identify signs of emergencies; bodily movement adequate to frequently sit, stand, walk, run, jump, reach, turn, bend, squat, stoop, kneel, crawl, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, perform lifting and carrying of items up to 50 pounds. The employee must have a high degree of energy, be physically fit, and have the endurance to complete the workout. MINIMUM QUALIFICATIONS Ability and Skill to: Work effectively with seniors, adults, and children participating in a variety of group fitness activities Strong interpersonal and communication skills and the ability to work effectively in a diverse community Monitor compliance with District regulations and policies, and general safety practices related to group fitness activities; firmly but tactfully enforce rules and regulations React quickly and calmly in emergencies Report accidents and prepares accident reports, as required Understand and carry out oral and written instructions Maintain cooperative relationships with those contacted during the work Knowledge of: Fitness training and education methods and techniques in area of specialty Standard safety rules and regulations related to public group fitness activities. Education/Experience/Training High School Diploma or GED Previous experience directly related to the duties and responsibilities specified. Recognized competency in field of instructional expertise Must possess current certifications in First Aid, CPR and AED and must maintain certifications thereafter as a condition of continued employment Possess current certification in fitness instruction Special Requirements: Must be at least 18 years of age Must pass a fingerprint and/or background clearance prior to employment Completion of the Hepatitis B vaccination series is recommended Verification of ID and ability work in the USA Completion of Tuberculosis (TB) test required
Job Details Level : Experienced Job Location : Undisclosed Position Type : Hourly Education Level : Not Specified Salary Range : $26.87 - $36.27 Hourly Job Shift : Any Job Category : Senior Programs Do you find fitness fun and exciting? Do you have experience teaching and leading workouts? Join the H.A.R.D. Team and make a positive difference in our community. We are looking to hire a Group Fitness Instructor. Class focus is towards active senior adults and those with adaptive needs and focusing on fitness inclusion for all abilities. The ideal candidate will bring enthusiasm, and positive energy to our programs. The hourly rates is $26.87 to $36.27 per hour. This position is a part-time, hourly position averaging 5-10 hours per week depending on class offerings. Here are the details about the positions: Available Positions: 1 Hourly Rate: $26.87/hour - $36.27/hour Work Schedule: Monday through Saturday, up to 5-10 hours/week Typical Work hours: 8:30AM - 12:00PM Part-Time, Year-Round, Hourly, Non-Exempt Position Work Location: Multiple Locations within the District Anticipated Start Date: ASAP Not to exceed 960 hours per fiscal year. (July 1 - June 30) Applications will be reviewed as we receive them. This posting may close at any time. POSITION SUMMARY Under general supervision of the Recreation Supervisor and direct supervision of the Recreation Coordinator II, instructs group fitness classes for a targeted group within the District and performs related work as required. DISTINGUISHING CHARACTERISTICS Instructors in this class are primarily responsible for instruction of group fitness classes with fitness instruction certifications from recognized fitness governing bodies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Group Fitness Instructors duties include but are not limited to the following: Responsible for planning and instructing group fitness programs in one or more assigned fitness areas. Motivate individuals or groups in exercise activities Work with people of all ages and skill levels Provide a safe and fun environment for participants Ensure the exercise space is clean and free of health and safety hazards Instructs participants on effective workout methods, explains proper techniques, demonstrates exercises Good communication skills; ability to explain things clearly Must be reliable and dependable Maintains good public relations and keeps supervisors informed of customer and facility needs Maintains records of participation and completes required reports At all times, demonstrates cooperative behavior with colleagues, supervisors and the public Performs miscellaneous job-related duties as assigned WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. While performing the duties of the job, the instructor occasionally works with various types of fitness equipment. The noise level during class can be loud due to up tempo music and choreography. Instructors may be assigned an irregular working schedule including weekends, early mornings and evenings and may have to travel between various locations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, vision adequate to clearly distinguish objects and persons at a distance and to identify signs of emergencies; bodily movement adequate to frequently sit, stand, walk, run, jump, reach, turn, bend, squat, stoop, kneel, crawl, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, perform lifting and carrying of items up to 50 pounds. The employee must have a high degree of energy, be physically fit, and have the endurance to complete the workout. MINIMUM QUALIFICATIONS Ability and Skill to: Work effectively with seniors, adults, and children participating in a variety of group fitness activities Strong interpersonal and communication skills and the ability to work effectively in a diverse community Monitor compliance with District regulations and policies, and general safety practices related to group fitness activities; firmly but tactfully enforce rules and regulations React quickly and calmly in emergencies Report accidents and prepares accident reports, as required Understand and carry out oral and written instructions Maintain cooperative relationships with those contacted during the work Knowledge of: Fitness training and education methods and techniques in area of specialty Standard safety rules and regulations related to public group fitness activities. Education/Experience/Training: High School Diploma or GED Previous experience directly related to the duties and responsibilities specified. Recognized competency in field of instructional expertise Must possess current certifications in First Aid, CPR and AED and must maintain certifications thereafter as a condition of continued employment Possess current certification in fitness instruction Special Requirements: Must be at least 18 years of age Must pass a fingerprint and/or background clearance prior to employment Completion of the Hepatitis B vaccination series is recommended Verification of ID and ability work in the USA Completion of Tuberculosis (TB) test required
Mar 15, 2024
Part Time
Job Details Level : Experienced Job Location : Undisclosed Position Type : Hourly Education Level : Not Specified Salary Range : $26.87 - $36.27 Hourly Job Shift : Any Job Category : Senior Programs Do you find fitness fun and exciting? Do you have experience teaching and leading workouts? Join the H.A.R.D. Team and make a positive difference in our community. We are looking to hire a Group Fitness Instructor. Class focus is towards active senior adults and those with adaptive needs and focusing on fitness inclusion for all abilities. The ideal candidate will bring enthusiasm, and positive energy to our programs. The hourly rates is $26.87 to $36.27 per hour. This position is a part-time, hourly position averaging 5-10 hours per week depending on class offerings. Here are the details about the positions: Available Positions: 1 Hourly Rate: $26.87/hour - $36.27/hour Work Schedule: Monday through Saturday, up to 5-10 hours/week Typical Work hours: 8:30AM - 12:00PM Part-Time, Year-Round, Hourly, Non-Exempt Position Work Location: Multiple Locations within the District Anticipated Start Date: ASAP Not to exceed 960 hours per fiscal year. (July 1 - June 30) Applications will be reviewed as we receive them. This posting may close at any time. POSITION SUMMARY Under general supervision of the Recreation Supervisor and direct supervision of the Recreation Coordinator II, instructs group fitness classes for a targeted group within the District and performs related work as required. DISTINGUISHING CHARACTERISTICS Instructors in this class are primarily responsible for instruction of group fitness classes with fitness instruction certifications from recognized fitness governing bodies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Group Fitness Instructors duties include but are not limited to the following: Responsible for planning and instructing group fitness programs in one or more assigned fitness areas. Motivate individuals or groups in exercise activities Work with people of all ages and skill levels Provide a safe and fun environment for participants Ensure the exercise space is clean and free of health and safety hazards Instructs participants on effective workout methods, explains proper techniques, demonstrates exercises Good communication skills; ability to explain things clearly Must be reliable and dependable Maintains good public relations and keeps supervisors informed of customer and facility needs Maintains records of participation and completes required reports At all times, demonstrates cooperative behavior with colleagues, supervisors and the public Performs miscellaneous job-related duties as assigned WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. While performing the duties of the job, the instructor occasionally works with various types of fitness equipment. The noise level during class can be loud due to up tempo music and choreography. Instructors may be assigned an irregular working schedule including weekends, early mornings and evenings and may have to travel between various locations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, vision adequate to clearly distinguish objects and persons at a distance and to identify signs of emergencies; bodily movement adequate to frequently sit, stand, walk, run, jump, reach, turn, bend, squat, stoop, kneel, crawl, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, perform lifting and carrying of items up to 50 pounds. The employee must have a high degree of energy, be physically fit, and have the endurance to complete the workout. MINIMUM QUALIFICATIONS Ability and Skill to: Work effectively with seniors, adults, and children participating in a variety of group fitness activities Strong interpersonal and communication skills and the ability to work effectively in a diverse community Monitor compliance with District regulations and policies, and general safety practices related to group fitness activities; firmly but tactfully enforce rules and regulations React quickly and calmly in emergencies Report accidents and prepares accident reports, as required Understand and carry out oral and written instructions Maintain cooperative relationships with those contacted during the work Knowledge of: Fitness training and education methods and techniques in area of specialty Standard safety rules and regulations related to public group fitness activities. Education/Experience/Training: High School Diploma or GED Previous experience directly related to the duties and responsibilities specified. Recognized competency in field of instructional expertise Must possess current certifications in First Aid, CPR and AED and must maintain certifications thereafter as a condition of continued employment Possess current certification in fitness instruction Special Requirements: Must be at least 18 years of age Must pass a fingerprint and/or background clearance prior to employment Completion of the Hepatitis B vaccination series is recommended Verification of ID and ability work in the USA Completion of Tuberculosis (TB) test required
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.