Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited four-year college or university with major course work in a field related to the job plus four (4) years of related work experience, of which two (2) years were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Licenses or Certifications: None. Notes to Applicants The mission of the Law Department is to provide quality legal services to the City of Austin so that it can govern lawfully with the highest level of integrity and serve the community effectively. As the chief legal advisor for the City, the Law Department provides legal advice and representation to the Mayor, City Council, City Officers, City Manager, city departments, boards, and commissions of the City. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide the job title and employment dates for all jobs you wish to be considered. A resume is required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Pay Range Commensurate Hours Monday - Friday, Hours may vary. This position may occasionally require you to work outside of your normal schedule including weekends and evenings. Job Close Date 05/02/2024 Type of Posting External Department Law Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location City Hall, 301 West 2nd Street, Austin, Texas 78701 Preferred Qualifications Preferred Experience: Experience with overseeing the management of high-volume electronic information Extensive knowledge of the Texas Public Information Act Experience in managing a Public Information Request process Experience with GovQA software Experience in resolving and responding to questions associated with the release of Public Information Experience working in a political environment Experience working in a legal environment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develop corporate communications plans/strategies, policy development and implementation of operational plans to meet performance measures Review legislation for impact regarding public information and provide recommend changes. Develop program budget and guidelines. Develop, coordinate, implement and analyze programs and assigned projects to ensure public information processes are within compliance Develops and evaluates short range and long range strategic plans and establishes the criteria for business services projects, programs, and plans Develop and oversee public information request training programs. Evaluate the effectiveness of training modules and workshops to selected audiences. Conduct public education programs and presentations. Develop, implement, review and modify PIR procedures, policies and guidelines. Design, write and edit publications for internal or external use. Act as official spokesperson for program. Serve as liaison for the City t with various agencies including: other city departments, city council, and other city government officials, private businesses, outside vendors, etc. Serve as liaison to the general public, community leaders, and community groups. Participate in bidding processes, negotiate and monitor contracts for compliance. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, Local laws, and ordinances governing Public Information Requests Knowledge of supervisory and managerial techniques and principles. Knowledge of applicable processes, techniques, and methods Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public. Ability to train others. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related work experience, of which two (2) years were in a lead or supervisory capacity. A Master's degree may substitute for two (2) years of the required non-supervisory experience. Experience may substitute for education up to the maximum of four (4) years. Do you meet these minimum requirements? Yes No * Describe your experience with GovQA. (Open Ended Question) * Describe your experience generating reports. (Open Ended Question) * This position requires exceptional written and verbal communication skills and excellent customer service skills to handle and resolve difficult customer issues and requests. Describe your experience. (Open Ended Question) * Describe your experience in working with public officials, executives and departmental staff to successfully manage complex issues in accordance with established policy, procedure, Acts and laws. (Open Ended Question) * Describe your experience managing public information requests. (Open Ended Question) * Please describe your experience preparing and making presentations to employees at every level, from executive management to front line employees. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 16, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited four-year college or university with major course work in a field related to the job plus four (4) years of related work experience, of which two (2) years were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Licenses or Certifications: None. Notes to Applicants The mission of the Law Department is to provide quality legal services to the City of Austin so that it can govern lawfully with the highest level of integrity and serve the community effectively. As the chief legal advisor for the City, the Law Department provides legal advice and representation to the Mayor, City Council, City Officers, City Manager, city departments, boards, and commissions of the City. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide the job title and employment dates for all jobs you wish to be considered. A resume is required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Pay Range Commensurate Hours Monday - Friday, Hours may vary. This position may occasionally require you to work outside of your normal schedule including weekends and evenings. Job Close Date 05/02/2024 Type of Posting External Department Law Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location City Hall, 301 West 2nd Street, Austin, Texas 78701 Preferred Qualifications Preferred Experience: Experience with overseeing the management of high-volume electronic information Extensive knowledge of the Texas Public Information Act Experience in managing a Public Information Request process Experience with GovQA software Experience in resolving and responding to questions associated with the release of Public Information Experience working in a political environment Experience working in a legal environment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develop corporate communications plans/strategies, policy development and implementation of operational plans to meet performance measures Review legislation for impact regarding public information and provide recommend changes. Develop program budget and guidelines. Develop, coordinate, implement and analyze programs and assigned projects to ensure public information processes are within compliance Develops and evaluates short range and long range strategic plans and establishes the criteria for business services projects, programs, and plans Develop and oversee public information request training programs. Evaluate the effectiveness of training modules and workshops to selected audiences. Conduct public education programs and presentations. Develop, implement, review and modify PIR procedures, policies and guidelines. Design, write and edit publications for internal or external use. Act as official spokesperson for program. Serve as liaison for the City t with various agencies including: other city departments, city council, and other city government officials, private businesses, outside vendors, etc. Serve as liaison to the general public, community leaders, and community groups. Participate in bidding processes, negotiate and monitor contracts for compliance. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, Local laws, and ordinances governing Public Information Requests Knowledge of supervisory and managerial techniques and principles. Knowledge of applicable processes, techniques, and methods Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public. Ability to train others. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related work experience, of which two (2) years were in a lead or supervisory capacity. A Master's degree may substitute for two (2) years of the required non-supervisory experience. Experience may substitute for education up to the maximum of four (4) years. Do you meet these minimum requirements? Yes No * Describe your experience with GovQA. (Open Ended Question) * Describe your experience generating reports. (Open Ended Question) * This position requires exceptional written and verbal communication skills and excellent customer service skills to handle and resolve difficult customer issues and requests. Describe your experience. (Open Ended Question) * Describe your experience in working with public officials, executives and departmental staff to successfully manage complex issues in accordance with established policy, procedure, Acts and laws. (Open Ended Question) * Describe your experience managing public information requests. (Open Ended Question) * Please describe your experience preparing and making presentations to employees at every level, from executive management to front line employees. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING A MANAGER OF COMMUNICATIONS AND COMMUNITY RELATIONS (MANAGER OF PROGRAMS) (This is an at-will position) Salary Range: $140,000 - $185,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM The primary objective of the Communications & Community Relations Division team is to cultivate and bolster a positive perception of the Port. This involves fostering awareness and understanding of Port operations across diverse audiences, including the international maritime industry, port complex stakeholders, local and regional communities, as well as Port employees. The team is dedicated to delivering strategic communication services, refining messaging, managing media relations, elevating brand awareness, and implementing community and education programs. Their responsibilities extend to addressing both anticipated and unforeseen communications challenges and opportunities. THE ROLE Under limited supervision of the Communications Director and Assistant Director, the Manager of Programs plays a pivotal role in the strategic development and day-to-day management of various programs within the Communications Division. This encompasses oversight of community sponsorships, outreach initiatives, educational programs, and administrative strategies. The Manager functions as a crucial point of contact for a spectrum of stakeholders, including businesses, educational institutions, non-profits, and community partners. In this capacity, the Manager nurtures partnerships, addresses educational programs, and tackles budget and administrative needs. Additionally, active participation in community events and meetings, along with representing the Port at external partner and in-person events, is integral to the role. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual inf ormation session on Thursday, May 2, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 375 903 991# Click here to join the meeting . EXAMPLES OF DUTIES HOW YOU GET TO CONTRIBUTE: Collaborate with the Director of Communications and Assistant Director in formulating and executing strategic plans for external sponsorships and community outreach, aligning with the Port of Long Beach’s community engagement, education, public relations, and communication goals as outlined in POLB’s Strategic Plan. Act as a primary point of contact for regional entities such as businesses, industry partners, institutions, residents, and community organizations. This includes fostering relationships with educational programs, elementary education providers, nonprofits, associations, local chambers of commerce, and neighborhood associations. Proactively identify and support collaboration opportunities between POLB and its education partners and centers, engaging them in Port-related issues, workforce landscape changes, and educational needs. Address future development concerns in line with the principles of social justice and racial equity, utilizing the framework of POLB’s Strategic Plan and Diversity, Equity, and Inclusion (DEI) efforts. Work closely with the Director of Communications and Assistant Director on matters related to innovation, economic development, and education programs. Seek opportunities for mutually beneficial initiatives that complement and support each other. Act as a primary liaison for logistics concerning sponsorships and partnerships with nonprofit and community partners, ensuring effective coordination and support. Attend meetings regularly with neighborhood associations, education partners, chambers of commerce, and other key regional associations. Represent POLB at external partner events to maintain a strong and visible presence. Partner closely with other communications officers to share information and news, collaboratively maximizing awareness and communications of POLB’s work underway, including the use of social media and other methods of communication. Support special projects as assigned by management. Perform other duties as assigned. REQUIREMENTS TO FILE EDUCATION, KNOWLEDGE & EXPERIENCE: Bachelor’s Degree is required in the preferred fields of public administration, business management, communications, and public relations. Experience offering specific and substantial preparation for the position’s duties may be substituted for the required education on a year-for-year basis. Five or more years of recent progressively responsible professional-level work experience in public administration, community engagement, communications, public relations, or grant management programs with three years of supervisory experience. Demonstrated ability to work with diverse groups and astutely navigate sensitive issues. Must be a proficient communicator both orally and in writing to diverse audiences. Must have previous experience managing projects and budgets with excellent organizational skills to multi-task a variety of programs. Willingness to work an irregular schedule, including nights, weekends, and holidays. Ability to travel to work-related events, including off-site meetings and conferences. TECHNICAL SKILLS NEEDED: Ability to manage Community Sponsorship Programs, contracts, budgets, community outreach programs, education outreach, and schedules is required. It is essential that you possess the ability to establish and maintain working relationships across functional lines. DESIRABLE: A self-starter who is patient about engaging with the community. Port, City, public agency, or community management experience is desirable. Experience working in sponsorships/grants programs is desirable. Experience contracting with consultants and managing budgets is desirable. Experience working for or with higher education and community programs is desirable. You will need strong negotiation skills, political savvy, excellent client/customer relation skills, and public speaking/presentation skills to thrive. You must be able to establish and maintain effective working relationships with various employees, vendor representatives, officials, and Port management. SELECTION PROCEDURE If you require accommodation because of a disability to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com . The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/. The final filing date for this recruitment is Wednesday, May 8, 2024 @ 4:30 pm PDT. To be considered for this opportunity, please submit a cover letter and resume with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to evaluate candidate qualifications further. First and second-round panel interviews are scheduled for Thursday, May 23, 2024 (virtual) and Wednesday, May 29, 2024 (in-person) . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check. The Port reserves the right to extend the closing date without notice to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process. THE BENEFITS: The Port of Long Beach has established an annual salary range of $140,000 - $185,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches up to 2% of the base salary for all qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid ParentalLeave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/8/2024 4:30 PM Pacific
Apr 18, 2024
Full Time
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING A MANAGER OF COMMUNICATIONS AND COMMUNITY RELATIONS (MANAGER OF PROGRAMS) (This is an at-will position) Salary Range: $140,000 - $185,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM The primary objective of the Communications & Community Relations Division team is to cultivate and bolster a positive perception of the Port. This involves fostering awareness and understanding of Port operations across diverse audiences, including the international maritime industry, port complex stakeholders, local and regional communities, as well as Port employees. The team is dedicated to delivering strategic communication services, refining messaging, managing media relations, elevating brand awareness, and implementing community and education programs. Their responsibilities extend to addressing both anticipated and unforeseen communications challenges and opportunities. THE ROLE Under limited supervision of the Communications Director and Assistant Director, the Manager of Programs plays a pivotal role in the strategic development and day-to-day management of various programs within the Communications Division. This encompasses oversight of community sponsorships, outreach initiatives, educational programs, and administrative strategies. The Manager functions as a crucial point of contact for a spectrum of stakeholders, including businesses, educational institutions, non-profits, and community partners. In this capacity, the Manager nurtures partnerships, addresses educational programs, and tackles budget and administrative needs. Additionally, active participation in community events and meetings, along with representing the Port at external partner and in-person events, is integral to the role. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual inf ormation session on Thursday, May 2, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 375 903 991# Click here to join the meeting . EXAMPLES OF DUTIES HOW YOU GET TO CONTRIBUTE: Collaborate with the Director of Communications and Assistant Director in formulating and executing strategic plans for external sponsorships and community outreach, aligning with the Port of Long Beach’s community engagement, education, public relations, and communication goals as outlined in POLB’s Strategic Plan. Act as a primary point of contact for regional entities such as businesses, industry partners, institutions, residents, and community organizations. This includes fostering relationships with educational programs, elementary education providers, nonprofits, associations, local chambers of commerce, and neighborhood associations. Proactively identify and support collaboration opportunities between POLB and its education partners and centers, engaging them in Port-related issues, workforce landscape changes, and educational needs. Address future development concerns in line with the principles of social justice and racial equity, utilizing the framework of POLB’s Strategic Plan and Diversity, Equity, and Inclusion (DEI) efforts. Work closely with the Director of Communications and Assistant Director on matters related to innovation, economic development, and education programs. Seek opportunities for mutually beneficial initiatives that complement and support each other. Act as a primary liaison for logistics concerning sponsorships and partnerships with nonprofit and community partners, ensuring effective coordination and support. Attend meetings regularly with neighborhood associations, education partners, chambers of commerce, and other key regional associations. Represent POLB at external partner events to maintain a strong and visible presence. Partner closely with other communications officers to share information and news, collaboratively maximizing awareness and communications of POLB’s work underway, including the use of social media and other methods of communication. Support special projects as assigned by management. Perform other duties as assigned. REQUIREMENTS TO FILE EDUCATION, KNOWLEDGE & EXPERIENCE: Bachelor’s Degree is required in the preferred fields of public administration, business management, communications, and public relations. Experience offering specific and substantial preparation for the position’s duties may be substituted for the required education on a year-for-year basis. Five or more years of recent progressively responsible professional-level work experience in public administration, community engagement, communications, public relations, or grant management programs with three years of supervisory experience. Demonstrated ability to work with diverse groups and astutely navigate sensitive issues. Must be a proficient communicator both orally and in writing to diverse audiences. Must have previous experience managing projects and budgets with excellent organizational skills to multi-task a variety of programs. Willingness to work an irregular schedule, including nights, weekends, and holidays. Ability to travel to work-related events, including off-site meetings and conferences. TECHNICAL SKILLS NEEDED: Ability to manage Community Sponsorship Programs, contracts, budgets, community outreach programs, education outreach, and schedules is required. It is essential that you possess the ability to establish and maintain working relationships across functional lines. DESIRABLE: A self-starter who is patient about engaging with the community. Port, City, public agency, or community management experience is desirable. Experience working in sponsorships/grants programs is desirable. Experience contracting with consultants and managing budgets is desirable. Experience working for or with higher education and community programs is desirable. You will need strong negotiation skills, political savvy, excellent client/customer relation skills, and public speaking/presentation skills to thrive. You must be able to establish and maintain effective working relationships with various employees, vendor representatives, officials, and Port management. SELECTION PROCEDURE If you require accommodation because of a disability to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com . The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/. The final filing date for this recruitment is Wednesday, May 8, 2024 @ 4:30 pm PDT. To be considered for this opportunity, please submit a cover letter and resume with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to evaluate candidate qualifications further. First and second-round panel interviews are scheduled for Thursday, May 23, 2024 (virtual) and Wednesday, May 29, 2024 (in-person) . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check. The Port reserves the right to extend the closing date without notice to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process. THE BENEFITS: The Port of Long Beach has established an annual salary range of $140,000 - $185,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches up to 2% of the base salary for all qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid ParentalLeave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/8/2024 4:30 PM Pacific
City of San Jose
United States, California, San Jose
The City of San Jose The City of San Jose is a full-service Charter City and currently operates under a hybrid Council/Manager form of government. The City Council consists of ten Council Members elected by district and a Mayor elected at-large. The City Manager, who reports to the Council, and the executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and ensures the organization delivers high quality services that meet the community's needs. The City actively engages with the community through Council-appointed boards, commissions, and project specific engagement opportunities. Operations are supported by 6,885 full time equivalent positions and a total Fiscal year 2022-2023 budget of approximately $5.3 billion. San Jose is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San Jose can be found on the City's website at www.sanjoseca.gov . The Housing Department The City of San Jose's Housing Department's mission is to strengthen and to revitalize the community through housing and neighborhood investments. The Housing Department has funded over 20,000 affordable apartments, oversees the Rent Stabilization Program that provides protection to both renters and mobile homeowners, and is implementing innovative programs to preserve restricted affordable apartments. The Housing Department also strives to make homelessness in San Jose rare, brief, and one-time, through the implementation of the Community Plan to End Homelessness. The Plan is a collaborative public-private partnership with the County of Santa Clara's Office of Supportive Housing, the Santa Clara Housing Authority, and Destination: Home, a nonprofit. The Housing Department manages four U.S. Department of Housing and Urban Development Programs entitlement grants in addition to numerous state and local grant programs. Over the past three years, the Housing Department has played a major role in protecting the City's most vulnerable residents by investing over $150 million in funding to respond to the COVID-19 pandemic. The Housing Department has a capital budget of approximately $333.5 million, an operating budget of $19 million and 109 full-time employees. The Housing Department is committed to creating a welcoming, equitable, and supportive workplace for all employees. The Housing Department is looking for a Senior Public Information Representative on the Communications Team. Annual Salary range(s) for this classification is: Senior Public Information Representative: $120,010.80 - $146,196.96 The Housing Department is looking for a Senior Public Information Representative. The Housing Department addresses complex societal issues, including homelessness, affordable housing, and fair housing. Our audiences range from ordinary citizens to elected officials, and from nonprofits to advocacy groups. If you want to do meaningful and fulfilling work, utilizing every bit of creativity you possess, then this is the job for you. This position will give you the opportunity to make a difference in the lives of real people while you learn new skills, have fun and collaborate with many internal and external stakeholders. Our team needs an individual who is excited to help educate the public about programs, projects and initiatives the City undertakes to make housing more accessible to everyone. Please note, This position requires fluency in English and at least one of the following languages: Chinese, Spanish, Vietnamese Within our Communications Team, you will: Play an important role in helping the Housing Department communicate critical information to the public, City Council and a wide range of stakeholders; Provide graphic design services for the entire Department, including signage, brochures, mailers, flyers, and presentations; Develop content for our Department's social media channels, website, and SharePoint site; Support the Communications Team's public outreach via email and social media; Manage the Department's photo library; Manage the Department style guide and ensure all visuals produced by the Department comply with the City's brand guidelines; Translate data and statistics about homelessness and affordable housing into relatable content via infographics and images; Support multidisciplinary project teams that include policy experts and project managers from within and outside the Housing Department; Produce the Department's annual report as well as reports for teams within the Department (e.g., Rent Stabilization Program, Homelessness Response Team); and Support the Department's language access program and work with the City Manager's Office to ensure compliance with citywide language access policies. Your Mindset and Duties You are open-minded, curious and optimistic. You are agile and can be both scrappy (to move fast) and detail-oriented (to go deep). You have a contagious and positive work ethic. You take on tasks and challenges with high energy and you can be counted on to complete projects on time. You have a passion for storytelling and making a difference. You have a proven history of working well in team situations and collaborating productively. You are knowledgeable about affordable housing and homelessness issues. (These qualifications are typically required. An equivalent combination of education, experience, knowledge, skills and abilities sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience Bachelor's degree from an accredited college or university in the fields of journalism, communications, advertising, marketing, public relations, public administration, or closely related fields and four (4) years of increasingly responsible public information, marketing, or public relations experience. Licensing Requirements Valid California Driver's License may be required. Certifications: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Other Qualifications The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices of communications and public relations, including professional experience in some combination of graphic design, content creation, branding, language accessibility, print production, and website and social media content development. Communication Skills - Effectively convey information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Collaboration - Develops networks and builds alliances, engages in cross-functional activities. Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information;
uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.
Mar 29, 2024
Full Time
The City of San Jose The City of San Jose is a full-service Charter City and currently operates under a hybrid Council/Manager form of government. The City Council consists of ten Council Members elected by district and a Mayor elected at-large. The City Manager, who reports to the Council, and the executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and ensures the organization delivers high quality services that meet the community's needs. The City actively engages with the community through Council-appointed boards, commissions, and project specific engagement opportunities. Operations are supported by 6,885 full time equivalent positions and a total Fiscal year 2022-2023 budget of approximately $5.3 billion. San Jose is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San Jose can be found on the City's website at www.sanjoseca.gov . The Housing Department The City of San Jose's Housing Department's mission is to strengthen and to revitalize the community through housing and neighborhood investments. The Housing Department has funded over 20,000 affordable apartments, oversees the Rent Stabilization Program that provides protection to both renters and mobile homeowners, and is implementing innovative programs to preserve restricted affordable apartments. The Housing Department also strives to make homelessness in San Jose rare, brief, and one-time, through the implementation of the Community Plan to End Homelessness. The Plan is a collaborative public-private partnership with the County of Santa Clara's Office of Supportive Housing, the Santa Clara Housing Authority, and Destination: Home, a nonprofit. The Housing Department manages four U.S. Department of Housing and Urban Development Programs entitlement grants in addition to numerous state and local grant programs. Over the past three years, the Housing Department has played a major role in protecting the City's most vulnerable residents by investing over $150 million in funding to respond to the COVID-19 pandemic. The Housing Department has a capital budget of approximately $333.5 million, an operating budget of $19 million and 109 full-time employees. The Housing Department is committed to creating a welcoming, equitable, and supportive workplace for all employees. The Housing Department is looking for a Senior Public Information Representative on the Communications Team. Annual Salary range(s) for this classification is: Senior Public Information Representative: $120,010.80 - $146,196.96 The Housing Department is looking for a Senior Public Information Representative. The Housing Department addresses complex societal issues, including homelessness, affordable housing, and fair housing. Our audiences range from ordinary citizens to elected officials, and from nonprofits to advocacy groups. If you want to do meaningful and fulfilling work, utilizing every bit of creativity you possess, then this is the job for you. This position will give you the opportunity to make a difference in the lives of real people while you learn new skills, have fun and collaborate with many internal and external stakeholders. Our team needs an individual who is excited to help educate the public about programs, projects and initiatives the City undertakes to make housing more accessible to everyone. Please note, This position requires fluency in English and at least one of the following languages: Chinese, Spanish, Vietnamese Within our Communications Team, you will: Play an important role in helping the Housing Department communicate critical information to the public, City Council and a wide range of stakeholders; Provide graphic design services for the entire Department, including signage, brochures, mailers, flyers, and presentations; Develop content for our Department's social media channels, website, and SharePoint site; Support the Communications Team's public outreach via email and social media; Manage the Department's photo library; Manage the Department style guide and ensure all visuals produced by the Department comply with the City's brand guidelines; Translate data and statistics about homelessness and affordable housing into relatable content via infographics and images; Support multidisciplinary project teams that include policy experts and project managers from within and outside the Housing Department; Produce the Department's annual report as well as reports for teams within the Department (e.g., Rent Stabilization Program, Homelessness Response Team); and Support the Department's language access program and work with the City Manager's Office to ensure compliance with citywide language access policies. Your Mindset and Duties You are open-minded, curious and optimistic. You are agile and can be both scrappy (to move fast) and detail-oriented (to go deep). You have a contagious and positive work ethic. You take on tasks and challenges with high energy and you can be counted on to complete projects on time. You have a passion for storytelling and making a difference. You have a proven history of working well in team situations and collaborating productively. You are knowledgeable about affordable housing and homelessness issues. (These qualifications are typically required. An equivalent combination of education, experience, knowledge, skills and abilities sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience Bachelor's degree from an accredited college or university in the fields of journalism, communications, advertising, marketing, public relations, public administration, or closely related fields and four (4) years of increasingly responsible public information, marketing, or public relations experience. Licensing Requirements Valid California Driver's License may be required. Certifications: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Other Qualifications The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices of communications and public relations, including professional experience in some combination of graphic design, content creation, branding, language accessibility, print production, and website and social media content development. Communication Skills - Effectively convey information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Collaboration - Develops networks and builds alliances, engages in cross-functional activities. Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information;
uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Who we are: To meet Austin City Council goals, Austin Energy Corporate Communications serves the community by sharing public information, managing utility social media accounts, leading emergency communications work, fulfilling creative team requests, managing educational outreach and promoting energy efficiency, energy conservation, customer assistance programs, renewable energy, electric vehicle infrastructure, green buildings, sustainability, safety information, outage education, customer care information and more to residential and business audiences. How this role fits into the department: This Public Information and Marketing Program Manager leads the in-house, award-winning marketing strategy team. This position lets the candidate’s leadership, communications and marketing account management skills shine! In this role, our team member applies their experience and skill to manage marketing communications projects as well as a team of marketing account managers who plan, implement and measure integrated marketing communications work to reach utility and City of Austin goals. This leader ensures brand consistency across the team, partners with the creative team, leads a variety of corporate marketing strategy initiatives, coaches team members, creates and manages organizational processes, authors content and is responsible for the full scope of supervisory responsibilities for the marketing strategy team. This team member also oversees, develops and tracks budget work. This position includes collaborating with other mid-level managers as well as executives across the organization to ensure operational goals are met via marketing support and strategies that focus on customer needs. The Public Information and Marketing Program Manager plays a key leadership role in the following areas: Leading, representing and advocating for a small team of marketing account managers as part of the Austin Energy Corporate Communications leadership team. Guiding team marketing activities, ensuring appropriate organizational and marketing best practice context while promoting collaboration and co-marketing opportunities. Monitoring responsible and strategic budget allocations/spending to protect public interests. Ensuring brand consistency in creative and content development for messaging in paid, earned and owned channels. Analyzing applicable industry and customer market research to help guide team activities and marketing strategies. Communicating with management and executives to keep them apprised of marketing work, metrics and milestones. Collaborating with team members across the organization to proactively identify and monitor communications priorities. Why you want this job: Do you like managing people and projects? Do people seek you out for marketing advice? Do you want new opportunities to innovate? Then you will like connecting with our marketing account managers, creative team, public information officers, community engagement staff and program teams who bring passion to their work and with a drive to help our community. The public service element of this work appeals to all team members as we demonstrate our care for Central Texans through our work each day and craft communications to meet their needs. While you will not manage social media accounts, create graphic design elements, run media relations, hold a camera to produce video content, you will get to apply your expertise in other ways. We need a team member with marketing leadership and budget management experience to direct, guide and participate in the communications work of our team. We would love to find someone who with experience balancing vision and details, who values process and brand adherence, who nurtures professional relationships to accomplish great work and who leads with strategy and thoughtfulness. Does this sound appealing to you? We hope so! We know the application is long - the City wants to be sure we carefully consider all applicants in our search for our new team member. Taking time to fill out the application helps all of us! Thank you for considering this amazing opportunity. We look forward to the possibility of meeting you. Emergency Operations: This position is part of the Corporate Communications staff rotation for support during departmental emergency operations which requires nights and weekend work when emergency conditions are met. The chosen candidate will need to complete applicable FEMA training for this work upon hire. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $35.04 - $44.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. Job Close Date 04/23/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Management or leadership experience - Ability to develop, guide and nurture crucial skill sets within the marketing strategy team (such as project management, integrated marketing communications best practices, measuring marketing success, budget management, interpersonal collaboration and brand adherence). Integrated Marketing Communications - Experience in developing, leading, implementing and improving integrated marketing communications plans, initiatives and deliverables for B2C and B2B customers, including direct and traditional marketing, with an equity and inclusion lens. Advertising - Knowledge of advertising best practices including the use of market research in the development of advertising campaigns. Experience in multi-channel (digital, print, out-of-home, broadcast, etc.) media planning, buying, measurement and tracking against goals. Branding - Experience in the management of brand consistency for internal and outbound communications in paid, earned and owned channels and guiding that work in other team members. Budgeting - Experience developing, managing, tracking and guiding budgets. Experience in ensuring team consistency and timeliness in budget work. Analytics, Metrics and Market Research - Strong research and analytical experience in applying trend data and measuring media and marketing analytics. Knowledge of market segmentation and reporting on marketing campaign results. Experience leveraging audience demographics and psychographics to reach diverse audiences. Familiarity with Google Analytics as well as experience in analyzing and applying qualitative and quantitative data desired. Marketing project management - The ability to independently manage multiple marketing projects and priorities to implement adopted marketing strategies in a detailed, deadline-driven and changing environment. PMP -certification a plus. Includes giving professional presentations to executives. Experience developing both quick-turn and long-range marketing and communications plans, projects and strategies. Customer-focused writing and campaign development - Demonstrated ability to develop and author marketing campaign messaging and content as appropriate for multiple traditional and digital platforms, without the help of AI. Experience in writing customer-friendly, accessible messaging for a variety of channels based on research, marketing writing best practices and diversity lenses. Industry experience - Experience creating, managing and measuring marketing plan-based work for an energy provider or electric utility, or for an agency supporting energy or electric utility stakeholders. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Manages two major programs or one major program and one supervisor; or manages two supervisors. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in developing and improving integrated marketing communications plans that include research, strategy, tactics, media plan and metrics measurement to reach B2C and B2B customers in paid, earned and owned channels, using actual professional experiences that you have driven. (Open Ended Question) * Describe your experience leading, supervising and managing marketing teams. How many did you supervise and for how long? (Open Ended Question) * Describe your experience developing and managing budgets and related guidelines. (Open Ended Question) * Detail your experience with media buying and advertising planning/placement across multiple traditional, out-of-home, broadcast and digital channels. (Open Ended Question) * Describe your experience marketing energy or electric utility-related solutions or products to residential and/or commercial audiences in multiple communications channels. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Mar 20, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Who we are: To meet Austin City Council goals, Austin Energy Corporate Communications serves the community by sharing public information, managing utility social media accounts, leading emergency communications work, fulfilling creative team requests, managing educational outreach and promoting energy efficiency, energy conservation, customer assistance programs, renewable energy, electric vehicle infrastructure, green buildings, sustainability, safety information, outage education, customer care information and more to residential and business audiences. How this role fits into the department: This Public Information and Marketing Program Manager leads the in-house, award-winning marketing strategy team. This position lets the candidate’s leadership, communications and marketing account management skills shine! In this role, our team member applies their experience and skill to manage marketing communications projects as well as a team of marketing account managers who plan, implement and measure integrated marketing communications work to reach utility and City of Austin goals. This leader ensures brand consistency across the team, partners with the creative team, leads a variety of corporate marketing strategy initiatives, coaches team members, creates and manages organizational processes, authors content and is responsible for the full scope of supervisory responsibilities for the marketing strategy team. This team member also oversees, develops and tracks budget work. This position includes collaborating with other mid-level managers as well as executives across the organization to ensure operational goals are met via marketing support and strategies that focus on customer needs. The Public Information and Marketing Program Manager plays a key leadership role in the following areas: Leading, representing and advocating for a small team of marketing account managers as part of the Austin Energy Corporate Communications leadership team. Guiding team marketing activities, ensuring appropriate organizational and marketing best practice context while promoting collaboration and co-marketing opportunities. Monitoring responsible and strategic budget allocations/spending to protect public interests. Ensuring brand consistency in creative and content development for messaging in paid, earned and owned channels. Analyzing applicable industry and customer market research to help guide team activities and marketing strategies. Communicating with management and executives to keep them apprised of marketing work, metrics and milestones. Collaborating with team members across the organization to proactively identify and monitor communications priorities. Why you want this job: Do you like managing people and projects? Do people seek you out for marketing advice? Do you want new opportunities to innovate? Then you will like connecting with our marketing account managers, creative team, public information officers, community engagement staff and program teams who bring passion to their work and with a drive to help our community. The public service element of this work appeals to all team members as we demonstrate our care for Central Texans through our work each day and craft communications to meet their needs. While you will not manage social media accounts, create graphic design elements, run media relations, hold a camera to produce video content, you will get to apply your expertise in other ways. We need a team member with marketing leadership and budget management experience to direct, guide and participate in the communications work of our team. We would love to find someone who with experience balancing vision and details, who values process and brand adherence, who nurtures professional relationships to accomplish great work and who leads with strategy and thoughtfulness. Does this sound appealing to you? We hope so! We know the application is long - the City wants to be sure we carefully consider all applicants in our search for our new team member. Taking time to fill out the application helps all of us! Thank you for considering this amazing opportunity. We look forward to the possibility of meeting you. Emergency Operations: This position is part of the Corporate Communications staff rotation for support during departmental emergency operations which requires nights and weekend work when emergency conditions are met. The chosen candidate will need to complete applicable FEMA training for this work upon hire. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $35.04 - $44.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. Job Close Date 04/23/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Management or leadership experience - Ability to develop, guide and nurture crucial skill sets within the marketing strategy team (such as project management, integrated marketing communications best practices, measuring marketing success, budget management, interpersonal collaboration and brand adherence). Integrated Marketing Communications - Experience in developing, leading, implementing and improving integrated marketing communications plans, initiatives and deliverables for B2C and B2B customers, including direct and traditional marketing, with an equity and inclusion lens. Advertising - Knowledge of advertising best practices including the use of market research in the development of advertising campaigns. Experience in multi-channel (digital, print, out-of-home, broadcast, etc.) media planning, buying, measurement and tracking against goals. Branding - Experience in the management of brand consistency for internal and outbound communications in paid, earned and owned channels and guiding that work in other team members. Budgeting - Experience developing, managing, tracking and guiding budgets. Experience in ensuring team consistency and timeliness in budget work. Analytics, Metrics and Market Research - Strong research and analytical experience in applying trend data and measuring media and marketing analytics. Knowledge of market segmentation and reporting on marketing campaign results. Experience leveraging audience demographics and psychographics to reach diverse audiences. Familiarity with Google Analytics as well as experience in analyzing and applying qualitative and quantitative data desired. Marketing project management - The ability to independently manage multiple marketing projects and priorities to implement adopted marketing strategies in a detailed, deadline-driven and changing environment. PMP -certification a plus. Includes giving professional presentations to executives. Experience developing both quick-turn and long-range marketing and communications plans, projects and strategies. Customer-focused writing and campaign development - Demonstrated ability to develop and author marketing campaign messaging and content as appropriate for multiple traditional and digital platforms, without the help of AI. Experience in writing customer-friendly, accessible messaging for a variety of channels based on research, marketing writing best practices and diversity lenses. Industry experience - Experience creating, managing and measuring marketing plan-based work for an energy provider or electric utility, or for an agency supporting energy or electric utility stakeholders. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Manages two major programs or one major program and one supervisor; or manages two supervisors. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in developing and improving integrated marketing communications plans that include research, strategy, tactics, media plan and metrics measurement to reach B2C and B2B customers in paid, earned and owned channels, using actual professional experiences that you have driven. (Open Ended Question) * Describe your experience leading, supervising and managing marketing teams. How many did you supervise and for how long? (Open Ended Question) * Describe your experience developing and managing budgets and related guidelines. (Open Ended Question) * Detail your experience with media buying and advertising planning/placement across multiple traditional, out-of-home, broadcast and digital channels. (Open Ended Question) * Describe your experience marketing energy or electric utility-related solutions or products to residential and/or commercial audiences in multiple communications channels. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Apr 12, 2024
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Strategic Communications and Brand Marketing . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $24,167 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Strategic Communications and Brand Marketing to serve as chief strategist and creative executive leading efforts to advance positive public perceptions of the California State University. The California State University is the nation’s most diverse four-year university - ethnically, economically, and academically. This purpose-driven leader will collaborate fairly and earnestly to effectively complement the unique 23-university brands with unifying strategies that elevate the system as a whole. The Associate Vice Chancellor reports to the Vice Chancellor, External Relations and Communications and serves as an advisor on the Chancellor’s executive leadership team. Collectively, the leadership team advances the mission of the CSU and set priorities for improving student success, achieving academic excellence, and escalating economic and social mobility. The California State University provides graduates with career-ready skills to thrive individually and contribute to the success of their communities and the State of California. Leading a team of professionals at the Chancellor’s Office, the Associate Vice Chancellor will foster a working environment dedicated to customer service, collaboration, and support. The Associate Vice Chancellor will be responsible for elevating the quality and effectiveness of internal and external communication, marketing, and public relations in support of the university brand and mission. Responsibilities Under the general direction of the Vice Chancellor, External Relations and Communications , the Associate Vice Chancellor, Strategic Communications and Brand Marketing will: -Advise the Vice Chancellor and executive leadership team to help modernize the CSU vision, mission, goals, objectives, and brand messaging. Regularly report key performance indicators and present findings for strategic planning purposes. -Amplify the unique identity and culture of each of the 23 universities while showcasing their common interests, strengths, and contributions. -Define and communicate the CSU’s common brand propositions across its 23 universities to elevate the system’s brand positioning. -Serve as a catalyst for new programmatic ideas and the development of long-term strategies that advance the CSU’s mission and influence critical decision makers at the highest levels. -Develop and oversee the execution of integrated marketing campaigns, ensuring alignment with CSU brand strategies, goals, and objectives. -Champion the use of data-driven insights to guide creative decisions and optimize campaign performance. -Monitor and evaluate campaign results, using analytical insights to inform future strategies and improvements. -Ensure an effective strategic communications plan to ensure consistent and impactful messaging both externally and internally. -Oversee external communications efforts, including media relations, public relations campaigns, crisis communications, and stakeholder engagement. -Foster effective inter-communication efforts between the CSU’s 23 universities to promote collaboration and knowledge-sharing. -Provide strategic direction to drive the CSU's digital presence, including websites, apps, and social media platforms. -Ensure marketing campaigns effectively engage target audiences and drive brand awareness, traffic, and conversion. -Stay informed about emerging digital trends and technologies in addition to consistently incorporating innovative strategies to enhance brand visibility and engagement. -Establish a robust research and analytics framework to evaluate brand performance, stakeholder and constituent insights, and market trends. -Utilize data-driven analyses to inform strategic decision-making and identify opportunities for the CSU brand growth and optimization. -Collaborate with research teams to conduct market intelligence, competitor analysis, and constituent segmentation studies. Qualifications This position requires: -A bachelor’s degree in marketing, communications, public relations, or a closely related discipline is required. -A minimum of 10 years of progressively responsible experience in public affairs, journalism, communications, or marketing positions, with at least 3 years of management experience is required. -Supervisory experience. -An innovative and inspiring leader with a highly accessible and approachable management style that values collegiality and collaboration in the development of new ideas. -Exceptional presentation skills with the ability to influence stakeholders at all levels. -Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU. -Proven expertise in brand marketing or strategic communications; preferably within a multi-brand organization. -High-level, comprehensive strategic planning skills; preferably experience developing, articulating, and implementing a strategic vision within a complex institutional environment. -A forward-thinking, collaborative, and strategic minded executive poised to streamline processes, reduce redundancy, and increase cross-unit collaboration with a focus on continuous improvement. -A record of success in building highly effective teams and developing and retaining exceptional staff. -Demonstrated evidence of effective leadership, interpersonal, writing, presentation, communication, and organization skills. -Ability to multitask and work easily with ambiguity and shifting priorities. -Sophisticated leadership abilities to establish department goals and motivate and influence others to achieve. -Advanced knowledge of organizational processes, protocols and procedures. -Excellent consulting, relationship building, and strategic thinking skills. -Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues. -Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups. Preferred Qualifications -A master’s degree or terminal degree in a related area is preferred. -Experience in higher education is preferred. -High emotional intelligence with the ability to handle interpersonal relationships judiciously and empathetically; preferred demonstrated experience advancing and supporting diversity, equity, and inclusion. Application Period Priority consideration will be given to candidates who apply by March 1, 2024 . Applications will be accepted until the job posting is removed. Please submit your resume/CV along with a substantive cover letter describing your experience as it relates to the position. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Strategic Communications and Brand Marketing . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $24,167 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Strategic Communications and Brand Marketing to serve as chief strategist and creative executive leading efforts to advance positive public perceptions of the California State University. The California State University is the nation’s most diverse four-year university - ethnically, economically, and academically. This purpose-driven leader will collaborate fairly and earnestly to effectively complement the unique 23-university brands with unifying strategies that elevate the system as a whole. The Associate Vice Chancellor reports to the Vice Chancellor, External Relations and Communications and serves as an advisor on the Chancellor’s executive leadership team. Collectively, the leadership team advances the mission of the CSU and set priorities for improving student success, achieving academic excellence, and escalating economic and social mobility. The California State University provides graduates with career-ready skills to thrive individually and contribute to the success of their communities and the State of California. Leading a team of professionals at the Chancellor’s Office, the Associate Vice Chancellor will foster a working environment dedicated to customer service, collaboration, and support. The Associate Vice Chancellor will be responsible for elevating the quality and effectiveness of internal and external communication, marketing, and public relations in support of the university brand and mission. Responsibilities Under the general direction of the Vice Chancellor, External Relations and Communications , the Associate Vice Chancellor, Strategic Communications and Brand Marketing will: -Advise the Vice Chancellor and executive leadership team to help modernize the CSU vision, mission, goals, objectives, and brand messaging. Regularly report key performance indicators and present findings for strategic planning purposes. -Amplify the unique identity and culture of each of the 23 universities while showcasing their common interests, strengths, and contributions. -Define and communicate the CSU’s common brand propositions across its 23 universities to elevate the system’s brand positioning. -Serve as a catalyst for new programmatic ideas and the development of long-term strategies that advance the CSU’s mission and influence critical decision makers at the highest levels. -Develop and oversee the execution of integrated marketing campaigns, ensuring alignment with CSU brand strategies, goals, and objectives. -Champion the use of data-driven insights to guide creative decisions and optimize campaign performance. -Monitor and evaluate campaign results, using analytical insights to inform future strategies and improvements. -Ensure an effective strategic communications plan to ensure consistent and impactful messaging both externally and internally. -Oversee external communications efforts, including media relations, public relations campaigns, crisis communications, and stakeholder engagement. -Foster effective inter-communication efforts between the CSU’s 23 universities to promote collaboration and knowledge-sharing. -Provide strategic direction to drive the CSU's digital presence, including websites, apps, and social media platforms. -Ensure marketing campaigns effectively engage target audiences and drive brand awareness, traffic, and conversion. -Stay informed about emerging digital trends and technologies in addition to consistently incorporating innovative strategies to enhance brand visibility and engagement. -Establish a robust research and analytics framework to evaluate brand performance, stakeholder and constituent insights, and market trends. -Utilize data-driven analyses to inform strategic decision-making and identify opportunities for the CSU brand growth and optimization. -Collaborate with research teams to conduct market intelligence, competitor analysis, and constituent segmentation studies. Qualifications This position requires: -A bachelor’s degree in marketing, communications, public relations, or a closely related discipline is required. -A minimum of 10 years of progressively responsible experience in public affairs, journalism, communications, or marketing positions, with at least 3 years of management experience is required. -Supervisory experience. -An innovative and inspiring leader with a highly accessible and approachable management style that values collegiality and collaboration in the development of new ideas. -Exceptional presentation skills with the ability to influence stakeholders at all levels. -Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU. -Proven expertise in brand marketing or strategic communications; preferably within a multi-brand organization. -High-level, comprehensive strategic planning skills; preferably experience developing, articulating, and implementing a strategic vision within a complex institutional environment. -A forward-thinking, collaborative, and strategic minded executive poised to streamline processes, reduce redundancy, and increase cross-unit collaboration with a focus on continuous improvement. -A record of success in building highly effective teams and developing and retaining exceptional staff. -Demonstrated evidence of effective leadership, interpersonal, writing, presentation, communication, and organization skills. -Ability to multitask and work easily with ambiguity and shifting priorities. -Sophisticated leadership abilities to establish department goals and motivate and influence others to achieve. -Advanced knowledge of organizational processes, protocols and procedures. -Excellent consulting, relationship building, and strategic thinking skills. -Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues. -Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups. Preferred Qualifications -A master’s degree or terminal degree in a related area is preferred. -Experience in higher education is preferred. -High emotional intelligence with the ability to handle interpersonal relationships judiciously and empathetically; preferred demonstrated experience advancing and supporting diversity, equity, and inclusion. Application Period Priority consideration will be given to candidates who apply by March 1, 2024 . Applications will be accepted until the job posting is removed. Please submit your resume/CV along with a substantive cover letter describing your experience as it relates to the position. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Apply by 5:00 p.m. on Friday, April 12, 2024 for Priority Consideration for 1st Round Interviews San Bernardino County is recruiting for a Community Development and Housing Project Manager II who will identify potential qualifying projects and development partners, as well as managing the project from inception to completion. This position will work closely with other Project Managers, the Senior Housing Project Manager, the Deputy Director, and the Director to promote, preserve, and develop affordable housing. In conjunction with the Deputy Executive Officer and Director, the position is responsible for overseeing all stages of affordable housing development and ensures that objectives of each project are accomplished within prescribed time frames and funding parameters. For more detailed information, review the Community Development and Housing Project Manager II job description. THE DEPARTMENT Community Development and Housing (CDH) provides services to all cities and private economic development organizations within San Bernardino County. CDH plays an important role in ensuring San Bernardino County is well positioned to support expected resident and business growth. They provide vital resources for residents and businesses and create a solid platform for investment. For more information, visit https://sbcountycdha.com/ EXCELLENT BENEFITS CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. Travel: Travel throughout the County will be required. A current and valid California Class C driver license is required at time of appointment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Sponsorship: Please note that San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Must Meet One (1) of the Qualifying Options Below Option 1: EDUCATION: Bachelor's degree in Public or Business Administration, Planning, Economic Development, Project Management, or closely relevant field. --AND-- EXPERIENCE: Two (2) years of professional level experience working for a public or private agency with a primary focus in project management and affordable housing development. Experience must include all stages of affordable housing development including site research and acquisition, feasibility analysis, pre-development, design, construction, and transition to housing monitoring and federal compliance team. Option 2: EDUCATION: No education required. EXPERIENCE: Five (5) years of professional level experience working for a public or private agency with a primary focus in project management and affordable housing development. Experience must include all stages of affordable housing development including site research and acquisition, feasibility analysis, pre-development, design, construction, and transition to housing monitoring and federal compliance team. Desired Qualifications The ideal background for this position consists of five (5) years of professional experience primarily focusing on project management, affordable housing development, housing finance, and public works. The ideal candidate will be a self-starter with excellent written and verbal communication skills who can execute high quality work under tight deadlines in a team environment. Additionally, the ideal candidate will possess experience in the following: Reviewing/analyzing project budgets, sources and uses, pro formas and cashflows, forecasting utilization and trends, cost management, assessing project and/or developer risks and tracking budgetary project performance (i.e. monitoring expenditures); Affordable housing development including land use, project financing, loan closings, regulatory requirements, and project management; Researching and identifying funding through state, federal and private sources for affordable housing and/or commercial/industrial developments (i.e. LIHTC, HUD, New Market Tax Credits, etc.); Developing grant proposal and contracts, creating fiscal reports, conducting onsite monitoring, participating in funding agency audits/monitoring, and selecting projects/developers through a competitive procurement process (i.e. NOFA or RFP/RFQ processes) Creatively applying for or attracting new funding to advance the County's community development, sheltering and affordable housing goals; Computer applications (Microsoft Word, Excel and Outlook). Selection Process Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. It is to your advantage to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Do not refer to a resume as they will not be reviewed. In the event of a large number of qualified candidates, a written examination may be conducted. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Apply by 5:00 p.m. on Friday, April 12, 2024 for Priority Consideration for 1st Round Interviews. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time . Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. All communications regarding the recruitment process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain: "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please c lick HERE for important Applicant Information and the County Employment Process. Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Apr 02, 2024
Full Time
The Job Apply by 5:00 p.m. on Friday, April 12, 2024 for Priority Consideration for 1st Round Interviews San Bernardino County is recruiting for a Community Development and Housing Project Manager II who will identify potential qualifying projects and development partners, as well as managing the project from inception to completion. This position will work closely with other Project Managers, the Senior Housing Project Manager, the Deputy Director, and the Director to promote, preserve, and develop affordable housing. In conjunction with the Deputy Executive Officer and Director, the position is responsible for overseeing all stages of affordable housing development and ensures that objectives of each project are accomplished within prescribed time frames and funding parameters. For more detailed information, review the Community Development and Housing Project Manager II job description. THE DEPARTMENT Community Development and Housing (CDH) provides services to all cities and private economic development organizations within San Bernardino County. CDH plays an important role in ensuring San Bernardino County is well positioned to support expected resident and business growth. They provide vital resources for residents and businesses and create a solid platform for investment. For more information, visit https://sbcountycdha.com/ EXCELLENT BENEFITS CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. Travel: Travel throughout the County will be required. A current and valid California Class C driver license is required at time of appointment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Sponsorship: Please note that San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Must Meet One (1) of the Qualifying Options Below Option 1: EDUCATION: Bachelor's degree in Public or Business Administration, Planning, Economic Development, Project Management, or closely relevant field. --AND-- EXPERIENCE: Two (2) years of professional level experience working for a public or private agency with a primary focus in project management and affordable housing development. Experience must include all stages of affordable housing development including site research and acquisition, feasibility analysis, pre-development, design, construction, and transition to housing monitoring and federal compliance team. Option 2: EDUCATION: No education required. EXPERIENCE: Five (5) years of professional level experience working for a public or private agency with a primary focus in project management and affordable housing development. Experience must include all stages of affordable housing development including site research and acquisition, feasibility analysis, pre-development, design, construction, and transition to housing monitoring and federal compliance team. Desired Qualifications The ideal background for this position consists of five (5) years of professional experience primarily focusing on project management, affordable housing development, housing finance, and public works. The ideal candidate will be a self-starter with excellent written and verbal communication skills who can execute high quality work under tight deadlines in a team environment. Additionally, the ideal candidate will possess experience in the following: Reviewing/analyzing project budgets, sources and uses, pro formas and cashflows, forecasting utilization and trends, cost management, assessing project and/or developer risks and tracking budgetary project performance (i.e. monitoring expenditures); Affordable housing development including land use, project financing, loan closings, regulatory requirements, and project management; Researching and identifying funding through state, federal and private sources for affordable housing and/or commercial/industrial developments (i.e. LIHTC, HUD, New Market Tax Credits, etc.); Developing grant proposal and contracts, creating fiscal reports, conducting onsite monitoring, participating in funding agency audits/monitoring, and selecting projects/developers through a competitive procurement process (i.e. NOFA or RFP/RFQ processes) Creatively applying for or attracting new funding to advance the County's community development, sheltering and affordable housing goals; Computer applications (Microsoft Word, Excel and Outlook). Selection Process Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. It is to your advantage to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Do not refer to a resume as they will not be reviewed. In the event of a large number of qualified candidates, a written examination may be conducted. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Apply by 5:00 p.m. on Friday, April 12, 2024 for Priority Consideration for 1st Round Interviews. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time . Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. All communications regarding the recruitment process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain: "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please c lick HERE for important Applicant Information and the County Employment Process. Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information **DO NOT APPLY ONLINE** TRANSFER OPPORTUNITY SENIOR PUBLIC INFORMATION SPECIALIST R ESTRICTED TO PERMANENT EMPLOYEES OF THE COUNTY OF LOS ANGELES WHO HAVE PASSED THEIR INITIAL PROBATION PERIOD AND CURRENTLY HOLD THE TITLE OF ADMINISTRATIVE SERVICES MANAGER I. *THIS IS NOT A CIVIL SERVICE EXAMINATION* The ISD Communications Office, a fast pace and highly progressive group in the Executive Management Services Division within the Internal Services Department (ISD) is seeking a highly qualified, self-motivated individual to fill the position of Senior Public Information Specialist. The responsibilities of this position acts as the Communications Services Manager to convey the department’s activities and initiatives to ISD employees and the public; supervises, leads, plans, assigns, and evaluates the work of staff to produce correspondence, executive programs, and make recommendations to management regarding department-wide initiatives; directs staff in maintaining and developing Internet and Intranet pages for various ISD services; and researches and analyzes a variety of sites and designs for recommendation to stakeholders on vision and direction. This position reports to an ISD Administrative Section Manager. All interested permanent county employees that currently hold the payroll title of Senior Public Information Specialist or a comparable payroll title/classification which would be eligible for administrative reassignment in accordance with Civil Service Rule 15 are invited to submit a letter of interest, a resume highlighting their experience, and their last two performance evaluations. Individuals interested in the position should email their information to: SONIA FERNANDEZ Internal Services Department Executive Management Services Division, Communications Office 1100 N. Eastern Avenue Los Angeles, CA 90063 SFernandez@isd.lacounty.gov Phone: (323) 391-3979 All materials submitted will be evaluated. Only the most qualified employees, based on the information submitted, will be contacted for an interview. The interview will be used to determine the final selection. Resumes and related documentation will be accepted until the needs of the Service have been met and subject to closure at any time without prior notice. In addition, please note that Hiring Manager may also simultaneously canvass a valid Senior Public Information Specialist certification list and appoint a candidate in accordance with established Civil Service Rules. Essential Job Functions Serves as a key resource advising on media relations, strategic communications, procedures, and processes. Provides technical guidance or supervises a team of lower-level public information staff. Establishes the objectives of the department’s public information program and develops strategies and tactics to accomplish these objectives. Organizes and assigns work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Participates in or may supervise the development and execution of communication strategies, tactics, and deliverables, through various communication channels such as web and social media content, email newsletters, print collateral such as brochures, annual reports and other content. Oversees the coordination and execution of videography, photography, and graphic design services, as needed. Researches and oversees research of departmental projects for proactive media outreach (story pitches). Develops procedures, standards, and guidelines for collection, review, and presentation of information to be communicated to the public through the various media channels and platforms. Coordinates releases and distribution to the media; organizes and arranges public information campaigns and press conferences. Identifies, develops, and maintains key communication channels, adapting and improving them in line with external trends and business needs. Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator. Attends and participates in meetings; stays abreast of new trends and innovations related to the field of public information and media relations. Services as liaison between the department and media representatives and develops effective relationships with media outlets. Monitors and tracks issues affecting the department and media representatives and develops effective relationships with media outlets. Works with department representatives to develop communications such as an annual report, mission and vision, and other critical documents. Serves as an information conduit to Board staff and Board Deputies and alerts them of inquiries regarding high-profile or controversial issues affecting the department and provides opportunities to generate media coverage to highlight departmental activities to the public. Responds to newsworthy events and media inquiries, which may include emergencies or disasters by providing contacts and immediate responsiveness to inquires including receiving and assessing information, tailoring releases to the audience, cooperating with Board Office, Chief Executive Office, communications media, and advising appropriate personnel. Develops and maintains internal communication projects. Assesses effectiveness of digital content using online metrics. Maintains departmental website’s public information content. Manages a photo archive of key word-searchable photos. Staff public information booth and make presentations to community groups. Develops and manages annual operating budget and provide fiscal direction to the unit(s) supervised. Responds to emergencies, newsworthy events, and media inquiries. Drives to different sites, as necessary. Additional Information DESIRABLE QUALIFICATIONS : Experience using Microsoft Office applications (Word, Excel, PowerPoint, etc.). Excellent oral and written communication, grammar, and proof-reading skills. Strong research, analytical, problem solving, and organizational skills. Excellent customer service and interpersonal skills. Ability to maintain a high degree of confidentiality. Ability to effectively manage multiple tasks, shifting priorities, and changes in the section/unit. Ability to produce work that is neat, thorough, and accurate while under the pressure of deadlines. Experience with social media. Excellent customer service and interpersonal skills. Knowledge of the CPRA. Works independently and a team player. Innovative spirit. VACANCY INFORMATION The vacancy is in the Internal Services Department, Executive Management Services Division, Communications Office, located at 1100 N. Eastern Ave., Los Angeles, CA 90063. For detailed information, please click here
Apr 19, 2024
Full Time
Position/Program Information **DO NOT APPLY ONLINE** TRANSFER OPPORTUNITY SENIOR PUBLIC INFORMATION SPECIALIST R ESTRICTED TO PERMANENT EMPLOYEES OF THE COUNTY OF LOS ANGELES WHO HAVE PASSED THEIR INITIAL PROBATION PERIOD AND CURRENTLY HOLD THE TITLE OF ADMINISTRATIVE SERVICES MANAGER I. *THIS IS NOT A CIVIL SERVICE EXAMINATION* The ISD Communications Office, a fast pace and highly progressive group in the Executive Management Services Division within the Internal Services Department (ISD) is seeking a highly qualified, self-motivated individual to fill the position of Senior Public Information Specialist. The responsibilities of this position acts as the Communications Services Manager to convey the department’s activities and initiatives to ISD employees and the public; supervises, leads, plans, assigns, and evaluates the work of staff to produce correspondence, executive programs, and make recommendations to management regarding department-wide initiatives; directs staff in maintaining and developing Internet and Intranet pages for various ISD services; and researches and analyzes a variety of sites and designs for recommendation to stakeholders on vision and direction. This position reports to an ISD Administrative Section Manager. All interested permanent county employees that currently hold the payroll title of Senior Public Information Specialist or a comparable payroll title/classification which would be eligible for administrative reassignment in accordance with Civil Service Rule 15 are invited to submit a letter of interest, a resume highlighting their experience, and their last two performance evaluations. Individuals interested in the position should email their information to: SONIA FERNANDEZ Internal Services Department Executive Management Services Division, Communications Office 1100 N. Eastern Avenue Los Angeles, CA 90063 SFernandez@isd.lacounty.gov Phone: (323) 391-3979 All materials submitted will be evaluated. Only the most qualified employees, based on the information submitted, will be contacted for an interview. The interview will be used to determine the final selection. Resumes and related documentation will be accepted until the needs of the Service have been met and subject to closure at any time without prior notice. In addition, please note that Hiring Manager may also simultaneously canvass a valid Senior Public Information Specialist certification list and appoint a candidate in accordance with established Civil Service Rules. Essential Job Functions Serves as a key resource advising on media relations, strategic communications, procedures, and processes. Provides technical guidance or supervises a team of lower-level public information staff. Establishes the objectives of the department’s public information program and develops strategies and tactics to accomplish these objectives. Organizes and assigns work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Participates in or may supervise the development and execution of communication strategies, tactics, and deliverables, through various communication channels such as web and social media content, email newsletters, print collateral such as brochures, annual reports and other content. Oversees the coordination and execution of videography, photography, and graphic design services, as needed. Researches and oversees research of departmental projects for proactive media outreach (story pitches). Develops procedures, standards, and guidelines for collection, review, and presentation of information to be communicated to the public through the various media channels and platforms. Coordinates releases and distribution to the media; organizes and arranges public information campaigns and press conferences. Identifies, develops, and maintains key communication channels, adapting and improving them in line with external trends and business needs. Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator. Attends and participates in meetings; stays abreast of new trends and innovations related to the field of public information and media relations. Services as liaison between the department and media representatives and develops effective relationships with media outlets. Monitors and tracks issues affecting the department and media representatives and develops effective relationships with media outlets. Works with department representatives to develop communications such as an annual report, mission and vision, and other critical documents. Serves as an information conduit to Board staff and Board Deputies and alerts them of inquiries regarding high-profile or controversial issues affecting the department and provides opportunities to generate media coverage to highlight departmental activities to the public. Responds to newsworthy events and media inquiries, which may include emergencies or disasters by providing contacts and immediate responsiveness to inquires including receiving and assessing information, tailoring releases to the audience, cooperating with Board Office, Chief Executive Office, communications media, and advising appropriate personnel. Develops and maintains internal communication projects. Assesses effectiveness of digital content using online metrics. Maintains departmental website’s public information content. Manages a photo archive of key word-searchable photos. Staff public information booth and make presentations to community groups. Develops and manages annual operating budget and provide fiscal direction to the unit(s) supervised. Responds to emergencies, newsworthy events, and media inquiries. Drives to different sites, as necessary. Additional Information DESIRABLE QUALIFICATIONS : Experience using Microsoft Office applications (Word, Excel, PowerPoint, etc.). Excellent oral and written communication, grammar, and proof-reading skills. Strong research, analytical, problem solving, and organizational skills. Excellent customer service and interpersonal skills. Ability to maintain a high degree of confidentiality. Ability to effectively manage multiple tasks, shifting priorities, and changes in the section/unit. Ability to produce work that is neat, thorough, and accurate while under the pressure of deadlines. Experience with social media. Excellent customer service and interpersonal skills. Knowledge of the CPRA. Works independently and a team player. Innovative spirit. VACANCY INFORMATION The vacancy is in the Internal Services Department, Executive Management Services Division, Communications Office, located at 1100 N. Eastern Ave., Los Angeles, CA 90063. For detailed information, please click here
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Director, Media Relations and Public Affairs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $14,167 per month, commensurate with qualifications and experience. The salary range for this classification is $ 9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking a Senior Director, Media Relations and Public Affairs to be the chief spokesperson for the California State University Chancellor’s Office and leads a team of professionals responsible for strategic communications driven through media relations; developing, implementing, and assessing content strategy; crisis and issues management; and proactive public relations to advance the university’s reputation and priorities. The position also provides strategic and tactical guidance on local, regional, and national issues to executive leadership and serves as an advisor and mentor to campus-based peers and colleagues. Responsibilities Under the general direction of the Associate Vice Chancellor, Strategic Communications and Brand Marketing , the Senior Director, Media Relations and Public Affairs will: -Build and maintain positive, constructive relationships with key contacts across the Chancellor’s Office and the CSU to aid in fulfilling media inquiries. -Build and maintain positive, constructive relationships with news media contacts. -Develop high-value story ideas and pitch to appropriate news outlets; proactively seek out media opportunities to position the CSU as a thought leader on key issues or emerging topics. -Draft or review news releases and supervise news release distribution process. -Field inquiries from the news media and act as a spokesperson when necessary. -Identify appropriate subject-matter experts for media interviews and connect them with reporters. -Draft talking points and counsel or coach interviewees in advance of interviews. -Provide strategic communications counsel, particularly as it relates to media relations, to the Chancellor, vice chancellors, trustees, and, as requested, to campus leadership teams. -Implement an issue management strategy that is proactive and identifies issues that could potentially impact the CSU, stakeholders or its constituents. -Create communications plans, associated materials and responses. -Provide updates, summaries, and post-event analysis and recommendations. -Receive, fact-check, and research sensitive issues emerging from or confronting the institution. -Collaborate with the Associate Vice Chancellor and others in crafting and implementing appropriate response plans. -Draft issue-specific talking points and statements. -Develop, implement, and assess a yearly strategic content plan with the goal of building understanding, trust and, ultimately, support for the university in alignment with the university’s goals and priorities. -Monitors and analyzes key metrics to determine the reach and effectiveness of the university’s media relations efforts and devises strategies for improvement. -Provide leadership and mentoring to the Media Relations and Public Affairs team, and to campus-based media and public affairs personnel. -Work with campus-based public information personnel to integrate university messaging into campus communications. -In partnership with the Associate Vice Chancellor, create and implement strategic communications plans in collaboration with colleagues in External Relations and Communications, and throughout the Chancellor’s Office. -Integrate messaging with internal communications, owned media, marketing and brand management. Qualifications This position requires: -A bachelor’s degree in public relations, journalism, or a closely related discipline is required. A master’s degree in a related area is preferred. A minimum of 8-to-10 years of progressively responsible experience in public affairs, journalism, communications or marketing positions, with at least 3 years of management experience is required. -Thorough knowledge of best practices for public affairs/media relations, earned and owned media and associated activities in order to maximize the CSU’s presence in national, regional and trade media outlets. -Significant experience in effective issues and crisis management. -Proven track record of successfully pitching content for earned media coverage, with outstanding news judgement. -Skill in building strong rapport and working relationships with media outlets/reports (local, regional, national) as well as faculty, staff and students. -Ability to work with executive leadership, legislators, influencers, writers, editors, graphic designers, photographers, and members of the media. -Exceptional writing and communications skills. -Discretion in managing confidential and sensitive matters. -Supervisory experience in leading a team. Preferred Qualifications -Experience in higher education is preferred. -Comfortable with speaking in public and on camera. -Familiarity with higher education/academia, and with California state public policy. Application Period Priority consideration will be given to candidates who apply by May 15, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 20, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Director, Media Relations and Public Affairs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $14,167 per month, commensurate with qualifications and experience. The salary range for this classification is $ 9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking a Senior Director, Media Relations and Public Affairs to be the chief spokesperson for the California State University Chancellor’s Office and leads a team of professionals responsible for strategic communications driven through media relations; developing, implementing, and assessing content strategy; crisis and issues management; and proactive public relations to advance the university’s reputation and priorities. The position also provides strategic and tactical guidance on local, regional, and national issues to executive leadership and serves as an advisor and mentor to campus-based peers and colleagues. Responsibilities Under the general direction of the Associate Vice Chancellor, Strategic Communications and Brand Marketing , the Senior Director, Media Relations and Public Affairs will: -Build and maintain positive, constructive relationships with key contacts across the Chancellor’s Office and the CSU to aid in fulfilling media inquiries. -Build and maintain positive, constructive relationships with news media contacts. -Develop high-value story ideas and pitch to appropriate news outlets; proactively seek out media opportunities to position the CSU as a thought leader on key issues or emerging topics. -Draft or review news releases and supervise news release distribution process. -Field inquiries from the news media and act as a spokesperson when necessary. -Identify appropriate subject-matter experts for media interviews and connect them with reporters. -Draft talking points and counsel or coach interviewees in advance of interviews. -Provide strategic communications counsel, particularly as it relates to media relations, to the Chancellor, vice chancellors, trustees, and, as requested, to campus leadership teams. -Implement an issue management strategy that is proactive and identifies issues that could potentially impact the CSU, stakeholders or its constituents. -Create communications plans, associated materials and responses. -Provide updates, summaries, and post-event analysis and recommendations. -Receive, fact-check, and research sensitive issues emerging from or confronting the institution. -Collaborate with the Associate Vice Chancellor and others in crafting and implementing appropriate response plans. -Draft issue-specific talking points and statements. -Develop, implement, and assess a yearly strategic content plan with the goal of building understanding, trust and, ultimately, support for the university in alignment with the university’s goals and priorities. -Monitors and analyzes key metrics to determine the reach and effectiveness of the university’s media relations efforts and devises strategies for improvement. -Provide leadership and mentoring to the Media Relations and Public Affairs team, and to campus-based media and public affairs personnel. -Work with campus-based public information personnel to integrate university messaging into campus communications. -In partnership with the Associate Vice Chancellor, create and implement strategic communications plans in collaboration with colleagues in External Relations and Communications, and throughout the Chancellor’s Office. -Integrate messaging with internal communications, owned media, marketing and brand management. Qualifications This position requires: -A bachelor’s degree in public relations, journalism, or a closely related discipline is required. A master’s degree in a related area is preferred. A minimum of 8-to-10 years of progressively responsible experience in public affairs, journalism, communications or marketing positions, with at least 3 years of management experience is required. -Thorough knowledge of best practices for public affairs/media relations, earned and owned media and associated activities in order to maximize the CSU’s presence in national, regional and trade media outlets. -Significant experience in effective issues and crisis management. -Proven track record of successfully pitching content for earned media coverage, with outstanding news judgement. -Skill in building strong rapport and working relationships with media outlets/reports (local, regional, national) as well as faculty, staff and students. -Ability to work with executive leadership, legislators, influencers, writers, editors, graphic designers, photographers, and members of the media. -Exceptional writing and communications skills. -Discretion in managing confidential and sensitive matters. -Supervisory experience in leading a team. Preferred Qualifications -Experience in higher education is preferred. -Comfortable with speaking in public and on camera. -Familiarity with higher education/academia, and with California state public policy. Application Period Priority consideration will be given to candidates who apply by May 15, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None Notes to Applicants The Planning Department’s mission is to provide equitable and people-centered planning services to shape an Austin where everyone can thrive. By collaborating with residents, businesses, and public partners, we seek to develop and implement creative solutions that promote equitable development, environmental stewardship, cultural preservation, and economic prosperity. Through thoughtful long-range planning and inclusive community engagement, we aim to create a resilient and thriving city for all residents, workers, learners, and visitors alike. The position will be responsible for managing the public information process for community projects such as Project Connect, Imagine Austin, Displacement, Zoning, etc. to Council and citizens. Ensures current staff meet deadlines, timelines, and budgets. Zoning, historical preservation, Project Connect, and Imagine Austin, and displacement are hot topics in the Austin community and it is important that there is a lead role to make sure that Council and Planning initiatives are rolled out correctly, strategically, and timely. Pay Range $35.04 - $44.67 Hours Monday thru Friday: 8:00 a.m. - 5:00 p.m. Flexible teleworking and alternative work schedules available. May need to work occasional evenings and weekend hours. Job Close Date 04/29/2024 Type of Posting External Department Planning Department Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive Preferred Qualifications Previous high level experience leading a strategic marketing program including developing performance measures, monitoring, evaluating, recommending, and implementing improvements to a campaign Experience managing media inquiries and pitching ideas to the media, including providing on camera interviews and preparing staff for interviews Previous experience developing and monitoring five year forecasts, annual budget, and staffing plans Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develops corporate communications plans/strategies, policy development and implementation. 2. Reviews legislation and recommends changes. 3. Develops program budget and guidelines. 4. Develops and coordinate programs/projects. 5. Develops long-range business and marketing plans. Conducts market research. 6. Develops and implement procedures, policies and guidelines. 7. Designs, writes and edits publications for internal or external use. 8. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. 9. Conducts public education programs and presentations. Writes and follow-up on news releases. 10. Participates in bidding processes/negotiate contracts. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information & Marketing Program Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Please describe your experience leading and facilitating community engagement meetings, presenting information to the public and creating content for publications. (Open Ended Question) * Do you have experience with developing outreach and marketing plans, including copywriting, editing, and proofreading programming marketing materials? If yes, how many years and describe your experience as in which position on your Application (Employment Record) you gained this experience. If none, please enter “N/A”. (Open Ended Question) * Describe your day to day practice managing multiple projects with varying deadlines and deliverables, and provide examples of each. (Open Ended Question) * Please describe a project that you had the responsibility for designing, planning, securing resources, managing a budget, and implementing. (Open Ended Question) * Describe your direct experience with public presentations to audiences to include local Councils, boards and commissions and subcommittees on policy and planning related topics. (Open Ended Question) * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Optional Documents
Apr 13, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None Notes to Applicants The Planning Department’s mission is to provide equitable and people-centered planning services to shape an Austin where everyone can thrive. By collaborating with residents, businesses, and public partners, we seek to develop and implement creative solutions that promote equitable development, environmental stewardship, cultural preservation, and economic prosperity. Through thoughtful long-range planning and inclusive community engagement, we aim to create a resilient and thriving city for all residents, workers, learners, and visitors alike. The position will be responsible for managing the public information process for community projects such as Project Connect, Imagine Austin, Displacement, Zoning, etc. to Council and citizens. Ensures current staff meet deadlines, timelines, and budgets. Zoning, historical preservation, Project Connect, and Imagine Austin, and displacement are hot topics in the Austin community and it is important that there is a lead role to make sure that Council and Planning initiatives are rolled out correctly, strategically, and timely. Pay Range $35.04 - $44.67 Hours Monday thru Friday: 8:00 a.m. - 5:00 p.m. Flexible teleworking and alternative work schedules available. May need to work occasional evenings and weekend hours. Job Close Date 04/29/2024 Type of Posting External Department Planning Department Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive Preferred Qualifications Previous high level experience leading a strategic marketing program including developing performance measures, monitoring, evaluating, recommending, and implementing improvements to a campaign Experience managing media inquiries and pitching ideas to the media, including providing on camera interviews and preparing staff for interviews Previous experience developing and monitoring five year forecasts, annual budget, and staffing plans Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develops corporate communications plans/strategies, policy development and implementation. 2. Reviews legislation and recommends changes. 3. Develops program budget and guidelines. 4. Develops and coordinate programs/projects. 5. Develops long-range business and marketing plans. Conducts market research. 6. Develops and implement procedures, policies and guidelines. 7. Designs, writes and edits publications for internal or external use. 8. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. 9. Conducts public education programs and presentations. Writes and follow-up on news releases. 10. Participates in bidding processes/negotiate contracts. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information & Marketing Program Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Please describe your experience leading and facilitating community engagement meetings, presenting information to the public and creating content for publications. (Open Ended Question) * Do you have experience with developing outreach and marketing plans, including copywriting, editing, and proofreading programming marketing materials? If yes, how many years and describe your experience as in which position on your Application (Employment Record) you gained this experience. If none, please enter “N/A”. (Open Ended Question) * Describe your day to day practice managing multiple projects with varying deadlines and deliverables, and provide examples of each. (Open Ended Question) * Please describe a project that you had the responsibility for designing, planning, securing resources, managing a budget, and implementing. (Open Ended Question) * Describe your direct experience with public presentations to audiences to include local Councils, boards and commissions and subcommittees on policy and planning related topics. (Open Ended Question) * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Optional Documents
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information LOS ANGELES COUNTY DISTRICT ATTORNEY'S OFFICE The Los Angeles County District Attorney's Office invites applications for: COMMUNICATIONS MANAGER Open to highly qualified candidates starting Monday, April 8, 2024, at 8:00 a.m. (PT) until the needs of the service are met and is subject to closure without prior notice. The Los Angeles County District Attorney's Office is seeking a well-qualified person to manage and direct the planning, development, evaluation, implementation, and administration of the Communications and Public Information program. To download the announcement, CLICK HERE. To view and print a copy of the announcement for this position, you must have Adobe Acrobat Reader installed on your computer. HOW TO APPLY Click on the green apply button and create a profile, submit your application, cover letter, resume, record of accomplishments, degree verification, and three professional references. THE COUNTY OF LOS ANGELES IS AN ACTIVE EQUAL OPPORTUNITY EMPLOYER For detailed information, please click here
Apr 06, 2024
Full Time
Position/Program Information LOS ANGELES COUNTY DISTRICT ATTORNEY'S OFFICE The Los Angeles County District Attorney's Office invites applications for: COMMUNICATIONS MANAGER Open to highly qualified candidates starting Monday, April 8, 2024, at 8:00 a.m. (PT) until the needs of the service are met and is subject to closure without prior notice. The Los Angeles County District Attorney's Office is seeking a well-qualified person to manage and direct the planning, development, evaluation, implementation, and administration of the Communications and Public Information program. To download the announcement, CLICK HERE. To view and print a copy of the announcement for this position, you must have Adobe Acrobat Reader installed on your computer. HOW TO APPLY Click on the green apply button and create a profile, submit your application, cover letter, resume, record of accomplishments, degree verification, and three professional references. THE COUNTY OF LOS ANGELES IS AN ACTIVE EQUAL OPPORTUNITY EMPLOYER For detailed information, please click here
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Social Media Strategist will improve the university's brand awareness and build online communities through its centralized social media platforms. The Social Media Strategist serves as the primary manager of central social media efforts and a guide to all SDSU locations and across campus while ensuring that the university's social presence is aligned with the university’s strategic priorities and public positioning. Duties include but are not limited to: Lead and execute a social media strategy aligned with the university’s strategic goals and values . Plan, create and implement brand-aligned content for SDSU flagship and presidential social media channels. Content includes written, photographic, graphic design and video for channels such as, but not limited to, TikTok, Facebook, Instagram, LinkedIn, YouTube and X. Optimize content for SEO and accessibility. Provide strategic direction and recommendations for handling sensitive situations on social media while ensuring the responses align with the university’s core values and mission. Engage with the social media community, acting as an advocate for SDSU through dialogue, listening, and responding to questions and comments. Proactively identify and assess any emerging or potential issues that could evolve into media relations, issues management or crisis communications concerns. Provide regular reporting of social media performance and issues. Closely collaborate with other SDSU locations and departments to provide consultation and social direction with communicators. Coordinate campus-wide usage and onboarding of social media tools, platforms, and resources, including Sprout Social and Canva Pro. Maintain university-wide social media guidelines and best practices; update and develop new resources when needed. Offer training on social media best practices to campus partners. Liaise with students, faculty, and staff to uncover stories and create visuals that highlight research, the student learning experience, and community engagement. Lead digital community-building and content sharing within SDSU. Monitor analytics; review and prepare regular reports on social media performance. This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Strategic Communications and Public Affairs (StratComm) serves as the official voice of San Diego State University and shares the President’s vision, values and priorities while articulating a unified message about the university’s unique story. Core service areas include crisis and issues management, marketing, news and media relations, social media, web and interactive communications, executive communications and visual communications, and government and community relations. We work together with our partners across the institution and auxiliaries to promote the transformational diversity and impact of SDSU programs and achievements. Diversity, equity and inclusion are fundamental values that shape both the work of SDSU and StratComm. We believe in and practice efforts that help cultivate a diverse and inclusive environment, understanding that diverse teams help to foster creativity, innovation, and authentic connections. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. Also, by promoting equity and authentic representation, we empower our community to contribute their talents and ideas in ways that allow each of us to be successful and thrive. For more information regarding Strategic Communications, click here . Education and Experience Knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Key Qualifications Bachelor's degree in journalism, communications, marketing, public relations, or a related field. Demonstrated success managing TikTok, Facebook, Instagram, X, LinkedIn, and other social media platforms. Broad interest in and/or understanding of the public higher education sector. Business level proficiency in Spanish language is preferred. Strong copywriting abilities with a detail-oriented approach. Proven experience managing a fluid content calendar. Ability to work across departments and build strong relationships with co-workers. Experience with navigating crisis communications. Strong understanding of current and emerging social media, SEO, and digital trends. Proficient in social media analytics and reporting tools. Knowledge of graphic design and photography/video editing. Experience with relevant software, including social media management tools, Adobe Creative Suite, Canva, and others. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,611 - $8,342 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. To receive full consideration, apply by May 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Casie Martinez at cmartinez12@sdsu.edu. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 20, 2024
Position Summary The Social Media Strategist will improve the university's brand awareness and build online communities through its centralized social media platforms. The Social Media Strategist serves as the primary manager of central social media efforts and a guide to all SDSU locations and across campus while ensuring that the university's social presence is aligned with the university’s strategic priorities and public positioning. Duties include but are not limited to: Lead and execute a social media strategy aligned with the university’s strategic goals and values . Plan, create and implement brand-aligned content for SDSU flagship and presidential social media channels. Content includes written, photographic, graphic design and video for channels such as, but not limited to, TikTok, Facebook, Instagram, LinkedIn, YouTube and X. Optimize content for SEO and accessibility. Provide strategic direction and recommendations for handling sensitive situations on social media while ensuring the responses align with the university’s core values and mission. Engage with the social media community, acting as an advocate for SDSU through dialogue, listening, and responding to questions and comments. Proactively identify and assess any emerging or potential issues that could evolve into media relations, issues management or crisis communications concerns. Provide regular reporting of social media performance and issues. Closely collaborate with other SDSU locations and departments to provide consultation and social direction with communicators. Coordinate campus-wide usage and onboarding of social media tools, platforms, and resources, including Sprout Social and Canva Pro. Maintain university-wide social media guidelines and best practices; update and develop new resources when needed. Offer training on social media best practices to campus partners. Liaise with students, faculty, and staff to uncover stories and create visuals that highlight research, the student learning experience, and community engagement. Lead digital community-building and content sharing within SDSU. Monitor analytics; review and prepare regular reports on social media performance. This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Strategic Communications and Public Affairs (StratComm) serves as the official voice of San Diego State University and shares the President’s vision, values and priorities while articulating a unified message about the university’s unique story. Core service areas include crisis and issues management, marketing, news and media relations, social media, web and interactive communications, executive communications and visual communications, and government and community relations. We work together with our partners across the institution and auxiliaries to promote the transformational diversity and impact of SDSU programs and achievements. Diversity, equity and inclusion are fundamental values that shape both the work of SDSU and StratComm. We believe in and practice efforts that help cultivate a diverse and inclusive environment, understanding that diverse teams help to foster creativity, innovation, and authentic connections. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. Also, by promoting equity and authentic representation, we empower our community to contribute their talents and ideas in ways that allow each of us to be successful and thrive. For more information regarding Strategic Communications, click here . Education and Experience Knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Key Qualifications Bachelor's degree in journalism, communications, marketing, public relations, or a related field. Demonstrated success managing TikTok, Facebook, Instagram, X, LinkedIn, and other social media platforms. Broad interest in and/or understanding of the public higher education sector. Business level proficiency in Spanish language is preferred. Strong copywriting abilities with a detail-oriented approach. Proven experience managing a fluid content calendar. Ability to work across departments and build strong relationships with co-workers. Experience with navigating crisis communications. Strong understanding of current and emerging social media, SEO, and digital trends. Proficient in social media analytics and reporting tools. Knowledge of graphic design and photography/video editing. Experience with relevant software, including social media management tools, Adobe Creative Suite, Canva, and others. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,611 - $8,342 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. To receive full consideration, apply by May 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Casie Martinez at cmartinez12@sdsu.edu. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position: This is a management position in the unclassified service. An incumbent in this position has the responsibility to plan, organize, lead, and control the operations of the Dispatch Division of the Police Department. The incumbent, using good management and supervisory skills, manages, motivates, corrects, and evaluates assigned subordinate personnel. Additionally, the incumbent will transmit messages or documents of a confidential nature. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $156,770.64 - $202,878.00. This position will be filled at or near the bottom of the salary range. Typical Duties Under general direction, duties may include, but are not limited to: • Screens and recommends the selection of operations personnel; • Deals effectively with a wide range of personnel matters; • Assists in the preparation of the annual budget for Communications Operations; • Supervises operations personnel; • Prepares statistical data; • Conducts and oversees training programs for operations personnel; • Performs liaison duties with other City departments; • Coordinates emergency operations between various departmental personnel and equipment; • Operates computer equipment for information essential to the operation of the department; • Acts as the custodian of record for retention of recorded data; • Maintains statistical information and other necessary data; • Investigates and resolves complaints received from the public, user departments and other agencies; • Counsels employees when appropriate; and • Performs related duties as required for the position, including dispatching in times of emergency or when needed. Minimum Qualifications EDUCATION AND EXPERIENCE • Equivalent to graduation from high school and thirty (30) semester units of college level work with an emphasis in public safety, supervision and management, public administration or related subjects; and • Five years' experience dispatching in the public safety field, at least two (2) years of which having been at the supervisory level. Possible Substitutions: • Administrative or supervisory experience in a public safety department may be substituted for the dispatching experience on a year for year basis. LICENSE Possession of a valid California Class C driver's license is required at time of appointment and for duration of employment. SPECIAL CONDITIONS • Willing to respond to callback in case of major emergencies or local disasters; • Willing to work Saturdays and odd, irregular and unusual hours; • Will be required to pass a City background investigation, which will include fingerprinting, polygraph and/or psychological testing; and • Must be able to perform all of the essential functions of the job. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Two way radio and telephone communications operations; and • The rules and regulations of the FCC as they pertain to two way radio telephone communications. Ability to: • Schedule, organize, train, lead, and manage the work of subordinates; • Spell correctly and write legibly; • Enunciate clearly and distinctly; • Establish and maintain effective working relationships with the public, fellow workers and related agencies; • Carry out oral and written instructions; • Initiate and maintain written records and to write reports of unusual occurrences; • Oversee the instruction and training of subordinates in operational procedures; • Work in a team based environment and achieve common goals; • Effectively handle multiple priorities, organize workload and meet strict deadlines; • Maintain composure and work accurately in emergency situations; • Operate computer and other business tools; and • Bend, stoop, reach, walk up and down stairs and stand or sit for prolonged periods of time. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. A first review of applications will be on January 31, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime.
Mar 08, 2024
Full Time
Description The Department: The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position: This is a management position in the unclassified service. An incumbent in this position has the responsibility to plan, organize, lead, and control the operations of the Dispatch Division of the Police Department. The incumbent, using good management and supervisory skills, manages, motivates, corrects, and evaluates assigned subordinate personnel. Additionally, the incumbent will transmit messages or documents of a confidential nature. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $156,770.64 - $202,878.00. This position will be filled at or near the bottom of the salary range. Typical Duties Under general direction, duties may include, but are not limited to: • Screens and recommends the selection of operations personnel; • Deals effectively with a wide range of personnel matters; • Assists in the preparation of the annual budget for Communications Operations; • Supervises operations personnel; • Prepares statistical data; • Conducts and oversees training programs for operations personnel; • Performs liaison duties with other City departments; • Coordinates emergency operations between various departmental personnel and equipment; • Operates computer equipment for information essential to the operation of the department; • Acts as the custodian of record for retention of recorded data; • Maintains statistical information and other necessary data; • Investigates and resolves complaints received from the public, user departments and other agencies; • Counsels employees when appropriate; and • Performs related duties as required for the position, including dispatching in times of emergency or when needed. Minimum Qualifications EDUCATION AND EXPERIENCE • Equivalent to graduation from high school and thirty (30) semester units of college level work with an emphasis in public safety, supervision and management, public administration or related subjects; and • Five years' experience dispatching in the public safety field, at least two (2) years of which having been at the supervisory level. Possible Substitutions: • Administrative or supervisory experience in a public safety department may be substituted for the dispatching experience on a year for year basis. LICENSE Possession of a valid California Class C driver's license is required at time of appointment and for duration of employment. SPECIAL CONDITIONS • Willing to respond to callback in case of major emergencies or local disasters; • Willing to work Saturdays and odd, irregular and unusual hours; • Will be required to pass a City background investigation, which will include fingerprinting, polygraph and/or psychological testing; and • Must be able to perform all of the essential functions of the job. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Two way radio and telephone communications operations; and • The rules and regulations of the FCC as they pertain to two way radio telephone communications. Ability to: • Schedule, organize, train, lead, and manage the work of subordinates; • Spell correctly and write legibly; • Enunciate clearly and distinctly; • Establish and maintain effective working relationships with the public, fellow workers and related agencies; • Carry out oral and written instructions; • Initiate and maintain written records and to write reports of unusual occurrences; • Oversee the instruction and training of subordinates in operational procedures; • Work in a team based environment and achieve common goals; • Effectively handle multiple priorities, organize workload and meet strict deadlines; • Maintain composure and work accurately in emergency situations; • Operate computer and other business tools; and • Bend, stoop, reach, walk up and down stairs and stand or sit for prolonged periods of time. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. A first review of applications will be on January 31, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime.
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Manager, Post-Award Administration Office of Research & Sponsored Programs Job # 534064 First Review Date: January 4, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job # 534064) ADMIN I, Post-Award Manager, Salary Range: $3,750-$11,146; Anticipated Hiring Range: $6,250-7,083 Per Month. This is a full-time, benefited, exempt, 12-month pay plan, permanent position in the Office of Research & Sponsored Programs. Remote telecommuting and Hybrid options available. This position is an Administrator I in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the general direction of the Executive Director of Research & Sponsored Programs, the Post-Award Manager is responsible for overseeing the day-to-day operation of the Post-Award fiscal and compliance administration of grants and contracts awarded to the Cal Poly Humboldt Sponsored Programs Foundation. The Post-Award Manager must have a broad base of experience in the Pre- and Post-Award environments, with an exceptional array of individual and leadership characteristics sufficient to lead teams of professionals whose emphasis is on developing and administering all aspects of research grants and related activities. The Post-Award Manager is charged with team leadership and coordination, workflow management, daily operational oversight, communications coordination, issue resolution, and implementation of new and revised policies and procedures. The position must also help to translate all training, technology and outreach initiatives into practice and coordinate idea flow upward from research administration staff to management. The Post-Award Manager is responsible for direct supervision and evaluation, including regular performance assessments against individual goals and team priorities. The Post-Award Manager has a strong awareness of funding, compliance and communications issues currently facing the field of research administration and is able to make recommendations to campus leadership. Key Responsibilities: Directs, manages and supervises the Post-Award team, including workload management, team communications, and problem solving Ensures Post-Award administrative processes of sponsored projects are efficient and programs are in compliance with applicable federal, state, sponsor, and University regulations. Provides support and direction to Grant Analysts with emphasis on the delivery of customer service to faculty, staff, and other constituents. Participates and advises in the development and implementation of policies and procedures, compliance programs, and training programs for both internal staff and the research community in all facets of post-award grants management. In conjunction with the Executive Director, develops and implements grant accounting procedures and manages information including reports, to promote operational efficiency and improved services to users. Works closely with federal and state auditors to provide information and answer questions for audit compliance reviews conducted by both external and internal auditors. Works collaboratively with the Pre-Award staff to resolve discrepancies, compliance issues, and on special projects, as needed. Directs the preparation of monthly/quarterly/final financial reports for granting agencies. Reviews reports for accuracy to assure proper accountability to external agencies. Assists in the resolution of complex grant issues. Meets regularly with Grant Analysts to discuss project progress, discuss any issues which need resolution, and to provide guidance on any policy changes which will affect their workloads. Provide first-level guidance to Grant Analysts concerning allowability, allocability, reasonableness, and consistency to ensure compliance with appropriate University policies, sponsor terms, and conditions - including all governmental regulations, as well as Cost Accounting Standards. Assist Grant Analysts to identify, investigate, and resolve inappropriate ledger entries; monitor cost overruns; track cost sharing and ensure all documentation requirements are met and documentation retained. Develop individual and team work plans and make training, staff development and budget recommendations regarding research administration. Facilitate strong communication among Pre-Award & Post-Award teams, as well as with other offices and units of the University. Identify and facilitate problem resolution, communication and training issues between teams and the internal and external constituencies served. Maintain close coordination with management to develop and implement organizational plans and their impact on research administration. Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated experience in efficiently and effectively managing and supervising professional level staff. Proven ability to manage the needs of multiple stakeholders and multiple teams to accomplish short- and long-term goals. Excellent leadership and interpersonal skills. Excellent decision making, problem solving, collaborative and analytical skills. Ability to read complex documents, understand a wide variety of legal, financial and administrative concepts, and analyze complex data using logic and quantitative reasoning. Comprehensive understanding of post-award grant analysis, governmental accounting principles, sponsor reporting requirements, and OMB Uniform Guidance Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the Office of Research & Sponsored Programs Ability to analyze a variety of complex regulations, apply sound judgment, draw logical conclusions and find creative solutions to a variety of problems Proven ability to work in a polite and professional manner under pressure. Attention to detail and accuracy Excellent written and verbal communication skills with the ability to exercise tact, diplomacy, discretion, professionalism, and judgment in decision making and higher-level communications Sound reasoning, analytical, conflict resolution, and problem-solving skills, including the ability to integrate a broad range of information sources, analyze them and apply the knowledge to the area being appraised along with the creation of appropriate supporting documentation Strong skills in analyzing policy issues, internal controls, and related federal and state laws and regulations to form solid recommendations for consideration of CSU legislative advocates and administrators Excellent planning and organizational skills along with the ability to manage multiple high priority tasks simultaneously, set priorities that accurately reflect the importance of job responsibilities under changing business conditions, and consistently meet mandatory deadlines while ensuring high standards of service Demonstrated ability to make oral presentations to individuals or groups to enhance understanding of applicable policies or procedures Demonstrated ability to foster, establish and maintain positive and effective working relationships with diverse constituencies Commitment to promote and support diversity and inclusion in the workplace Minimum Qualifications: Minimum of five (5) years’ experience in research administration in a university setting as it relates to proposal development, submission and Post-Award administration. Extensive knowledge and skills in grant analysis (including contracts and trusts), with a foundational knowledge of public administration principles, practices, and methods. Preferred Qualifications: Bachelor's degree in Business Administration, Accounting, or a related field Experience in budget planning, monitoring, and reporting Prior or current involvement with NCURA, SRA, COGR or similar professional organizations Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for application materials is 11:55 p.m. on January 4, 2024; Position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long-lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: 12/4/2023 Advertised: Dec 04 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Manager, Post-Award Administration Office of Research & Sponsored Programs Job # 534064 First Review Date: January 4, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job # 534064) ADMIN I, Post-Award Manager, Salary Range: $3,750-$11,146; Anticipated Hiring Range: $6,250-7,083 Per Month. This is a full-time, benefited, exempt, 12-month pay plan, permanent position in the Office of Research & Sponsored Programs. Remote telecommuting and Hybrid options available. This position is an Administrator I in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the general direction of the Executive Director of Research & Sponsored Programs, the Post-Award Manager is responsible for overseeing the day-to-day operation of the Post-Award fiscal and compliance administration of grants and contracts awarded to the Cal Poly Humboldt Sponsored Programs Foundation. The Post-Award Manager must have a broad base of experience in the Pre- and Post-Award environments, with an exceptional array of individual and leadership characteristics sufficient to lead teams of professionals whose emphasis is on developing and administering all aspects of research grants and related activities. The Post-Award Manager is charged with team leadership and coordination, workflow management, daily operational oversight, communications coordination, issue resolution, and implementation of new and revised policies and procedures. The position must also help to translate all training, technology and outreach initiatives into practice and coordinate idea flow upward from research administration staff to management. The Post-Award Manager is responsible for direct supervision and evaluation, including regular performance assessments against individual goals and team priorities. The Post-Award Manager has a strong awareness of funding, compliance and communications issues currently facing the field of research administration and is able to make recommendations to campus leadership. Key Responsibilities: Directs, manages and supervises the Post-Award team, including workload management, team communications, and problem solving Ensures Post-Award administrative processes of sponsored projects are efficient and programs are in compliance with applicable federal, state, sponsor, and University regulations. Provides support and direction to Grant Analysts with emphasis on the delivery of customer service to faculty, staff, and other constituents. Participates and advises in the development and implementation of policies and procedures, compliance programs, and training programs for both internal staff and the research community in all facets of post-award grants management. In conjunction with the Executive Director, develops and implements grant accounting procedures and manages information including reports, to promote operational efficiency and improved services to users. Works closely with federal and state auditors to provide information and answer questions for audit compliance reviews conducted by both external and internal auditors. Works collaboratively with the Pre-Award staff to resolve discrepancies, compliance issues, and on special projects, as needed. Directs the preparation of monthly/quarterly/final financial reports for granting agencies. Reviews reports for accuracy to assure proper accountability to external agencies. Assists in the resolution of complex grant issues. Meets regularly with Grant Analysts to discuss project progress, discuss any issues which need resolution, and to provide guidance on any policy changes which will affect their workloads. Provide first-level guidance to Grant Analysts concerning allowability, allocability, reasonableness, and consistency to ensure compliance with appropriate University policies, sponsor terms, and conditions - including all governmental regulations, as well as Cost Accounting Standards. Assist Grant Analysts to identify, investigate, and resolve inappropriate ledger entries; monitor cost overruns; track cost sharing and ensure all documentation requirements are met and documentation retained. Develop individual and team work plans and make training, staff development and budget recommendations regarding research administration. Facilitate strong communication among Pre-Award & Post-Award teams, as well as with other offices and units of the University. Identify and facilitate problem resolution, communication and training issues between teams and the internal and external constituencies served. Maintain close coordination with management to develop and implement organizational plans and their impact on research administration. Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated experience in efficiently and effectively managing and supervising professional level staff. Proven ability to manage the needs of multiple stakeholders and multiple teams to accomplish short- and long-term goals. Excellent leadership and interpersonal skills. Excellent decision making, problem solving, collaborative and analytical skills. Ability to read complex documents, understand a wide variety of legal, financial and administrative concepts, and analyze complex data using logic and quantitative reasoning. Comprehensive understanding of post-award grant analysis, governmental accounting principles, sponsor reporting requirements, and OMB Uniform Guidance Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the Office of Research & Sponsored Programs Ability to analyze a variety of complex regulations, apply sound judgment, draw logical conclusions and find creative solutions to a variety of problems Proven ability to work in a polite and professional manner under pressure. Attention to detail and accuracy Excellent written and verbal communication skills with the ability to exercise tact, diplomacy, discretion, professionalism, and judgment in decision making and higher-level communications Sound reasoning, analytical, conflict resolution, and problem-solving skills, including the ability to integrate a broad range of information sources, analyze them and apply the knowledge to the area being appraised along with the creation of appropriate supporting documentation Strong skills in analyzing policy issues, internal controls, and related federal and state laws and regulations to form solid recommendations for consideration of CSU legislative advocates and administrators Excellent planning and organizational skills along with the ability to manage multiple high priority tasks simultaneously, set priorities that accurately reflect the importance of job responsibilities under changing business conditions, and consistently meet mandatory deadlines while ensuring high standards of service Demonstrated ability to make oral presentations to individuals or groups to enhance understanding of applicable policies or procedures Demonstrated ability to foster, establish and maintain positive and effective working relationships with diverse constituencies Commitment to promote and support diversity and inclusion in the workplace Minimum Qualifications: Minimum of five (5) years’ experience in research administration in a university setting as it relates to proposal development, submission and Post-Award administration. Extensive knowledge and skills in grant analysis (including contracts and trusts), with a foundational knowledge of public administration principles, practices, and methods. Preferred Qualifications: Bachelor's degree in Business Administration, Accounting, or a related field Experience in budget planning, monitoring, and reporting Prior or current involvement with NCURA, SRA, COGR or similar professional organizations Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for application materials is 11:55 p.m. on January 4, 2024; Position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long-lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: 12/4/2023 Advertised: Dec 04 2023 Pacific Standard Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
City of Santa Clara, CA
Santa Clara, California, United States
Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive $2,500 is paid in the first pay period! Please review the Side Letter Agreement for more information: https://www.santaclaraca.gov/home/showpublisheddocument/82587/638380624607930000 Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis No cash difference is paid if an employee elects a plan cheaper than the max City contribution To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage Coverage is effective as early asthe first day of the monthafter date of hire Employees hired on or after 1/1/2024who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information. Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications (per MOU) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details) Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416.00/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249.00/month in 2024 (amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period
Mar 08, 2024
Full Time
Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive $2,500 is paid in the first pay period! Please review the Side Letter Agreement for more information: https://www.santaclaraca.gov/home/showpublisheddocument/82587/638380624607930000 Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis No cash difference is paid if an employee elects a plan cheaper than the max City contribution To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage Coverage is effective as early asthe first day of the monthafter date of hire Employees hired on or after 1/1/2024who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information. Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications (per MOU) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details) Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416.00/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249.00/month in 2024 (amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period
City of Portland, Oregon
Portland, Oregon, United States
The Position About the Position: The position will be limited term in duration (approximately 3 months from start date)with the potential for renewal. The average workweek will vary and could be up to 40 hours per week (1,400 hours per calendar year maximum). Job Appointment: Casual Work Location/Schedule: Hybrid: Monday - Friday, 8-5pm. Flexible work schedules are available. 9911 SE Bush Street, Portland, OR. Please note: The incumbent is an essential employee and a member of the bureau's 24-hour response team and may require after-hour, evening, weekend, and holiday emergency response. Hours not to exceed 1,400 per calendar year. Benefits: These positions have limited benefits eligibility. Please review the Benefits information tab for more details. Union Representation: This position is not represented by a union Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume. Update application materials if needed. Position Summary PBEM is seeking a limited-term/casual project manager to assist the bureau to find increased efficiencies in situational awareness processes across the City in order to have a more up to date and complete common operating picture of current risk and hazards, and enable the City to better partner with outside agencies and provide relevant and timely information to the public. The Project Manager would be responsible for: Convening stakeholders and conducting interviews Gathering information about current internal City safety, security, public safety and public works emergency response, public information, alert and warning, customer service and emergency management processes Assessing these areas for potential efficiencies in process, program models and staffing Guiding processes to reach consensus Prepare verbal and written recommendations for leadership for improving situational awareness and information sharing processes internally Emergency management leadership experience preferred. During emergencies, may require on-call response. May help with other Bureau projects, as necessary. This position may oversee the work of a contractor to assist with this project. About the Operations Section The Portland Bureau of Emergency Management (PBEM) Operations Section is responsible for maintaining the operational readiness of the City's Emergency Coordination Center (ECC) and personnel. This also includes managing the Duty Officer program; supporting the PBEM Director; delivering training and exercises to city employees through the ECC Responder Program, coordinating emergency communications including Alerts, Warnings and Notifications (AWNs), radio, satellite and Internet connectivity, supporting crisis information management and situational awareness through a wide variety of operational and information systems, and overseeing Bureau daily operations, including telephony, IT, facilities, vehicle maintenance, and storage/warehousing. About the Portland Bureau of Emergency Management The mission of the Portland Bureau of Emergency Management (PBEM) is to promote disaster readiness, coordinate response, and build resilience for Portland. PBEM develops and implements plans, programs, and policies to advance the city’s mitigation, preparedness, response, and recovery capabilities. PBEM works before, during, and after emergencies to minimize negative impacts to the community and build a resilient Portland. We seek to center our work in service to the communities that face the greatest risk from disasters: Black, Indigenous, and other communities of color, immigrants, refugees, and people with disabilities. Have a question? Contact Information: Karen Ehn, Recruiter Bureau of Human Resources karen.ehn@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Thorough knowledge of theory, principles, and technology in the field of emergency communications and emergency management.Knowledge and understanding of the principles of Incident Command Systems (ICS) in All-Hazards (National Response Framework, National Preparedness goals).Knowledge of emergency communication policies and procedures, and tactical operations of fire, police, and emergency services partner agencies.Ability to analyze the efficiency and effectiveness of program and advises on new developments, changing emphasis, or other events which could greatly impact the effectiveness of program delivery.Ability to communicate effectively, both verbally and in writing, and to present information, proposals, and recommendations clearly and persuasively. Although not required, you may have one or more of the following: Experience: Emergency management leadership experience preferred. 3-5 years of professional experience managing projects and working as part of a multidisciplinary team. 3-5 years of professional or volunteer experience working on emergency management, community resilience, public health, public safety and related projects and working as part of a multidisciplinary team. 3-5 years of experience with change management and process improvement work. The Recruitment Process STEP 1: Apply online between April 8, 2024 - July 1, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every Two Weeks An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Every Two Weeks (or as qualified applicants apply) Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. 1st Eligible List established the week of 04/22/2024 2nd Eligible list established the week of 05/06/2024 Step 4: Selection (Interview): ongoing during recruitment Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.) Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 7/1/2024 11:59 PM Pacific
Apr 09, 2024
Full Time
The Position About the Position: The position will be limited term in duration (approximately 3 months from start date)with the potential for renewal. The average workweek will vary and could be up to 40 hours per week (1,400 hours per calendar year maximum). Job Appointment: Casual Work Location/Schedule: Hybrid: Monday - Friday, 8-5pm. Flexible work schedules are available. 9911 SE Bush Street, Portland, OR. Please note: The incumbent is an essential employee and a member of the bureau's 24-hour response team and may require after-hour, evening, weekend, and holiday emergency response. Hours not to exceed 1,400 per calendar year. Benefits: These positions have limited benefits eligibility. Please review the Benefits information tab for more details. Union Representation: This position is not represented by a union Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume. Update application materials if needed. Position Summary PBEM is seeking a limited-term/casual project manager to assist the bureau to find increased efficiencies in situational awareness processes across the City in order to have a more up to date and complete common operating picture of current risk and hazards, and enable the City to better partner with outside agencies and provide relevant and timely information to the public. The Project Manager would be responsible for: Convening stakeholders and conducting interviews Gathering information about current internal City safety, security, public safety and public works emergency response, public information, alert and warning, customer service and emergency management processes Assessing these areas for potential efficiencies in process, program models and staffing Guiding processes to reach consensus Prepare verbal and written recommendations for leadership for improving situational awareness and information sharing processes internally Emergency management leadership experience preferred. During emergencies, may require on-call response. May help with other Bureau projects, as necessary. This position may oversee the work of a contractor to assist with this project. About the Operations Section The Portland Bureau of Emergency Management (PBEM) Operations Section is responsible for maintaining the operational readiness of the City's Emergency Coordination Center (ECC) and personnel. This also includes managing the Duty Officer program; supporting the PBEM Director; delivering training and exercises to city employees through the ECC Responder Program, coordinating emergency communications including Alerts, Warnings and Notifications (AWNs), radio, satellite and Internet connectivity, supporting crisis information management and situational awareness through a wide variety of operational and information systems, and overseeing Bureau daily operations, including telephony, IT, facilities, vehicle maintenance, and storage/warehousing. About the Portland Bureau of Emergency Management The mission of the Portland Bureau of Emergency Management (PBEM) is to promote disaster readiness, coordinate response, and build resilience for Portland. PBEM develops and implements plans, programs, and policies to advance the city’s mitigation, preparedness, response, and recovery capabilities. PBEM works before, during, and after emergencies to minimize negative impacts to the community and build a resilient Portland. We seek to center our work in service to the communities that face the greatest risk from disasters: Black, Indigenous, and other communities of color, immigrants, refugees, and people with disabilities. Have a question? Contact Information: Karen Ehn, Recruiter Bureau of Human Resources karen.ehn@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Thorough knowledge of theory, principles, and technology in the field of emergency communications and emergency management.Knowledge and understanding of the principles of Incident Command Systems (ICS) in All-Hazards (National Response Framework, National Preparedness goals).Knowledge of emergency communication policies and procedures, and tactical operations of fire, police, and emergency services partner agencies.Ability to analyze the efficiency and effectiveness of program and advises on new developments, changing emphasis, or other events which could greatly impact the effectiveness of program delivery.Ability to communicate effectively, both verbally and in writing, and to present information, proposals, and recommendations clearly and persuasively. Although not required, you may have one or more of the following: Experience: Emergency management leadership experience preferred. 3-5 years of professional experience managing projects and working as part of a multidisciplinary team. 3-5 years of professional or volunteer experience working on emergency management, community resilience, public health, public safety and related projects and working as part of a multidisciplinary team. 3-5 years of experience with change management and process improvement work. The Recruitment Process STEP 1: Apply online between April 8, 2024 - July 1, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every Two Weeks An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Every Two Weeks (or as qualified applicants apply) Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. 1st Eligible List established the week of 04/22/2024 2nd Eligible list established the week of 05/06/2024 Step 4: Selection (Interview): ongoing during recruitment Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.) Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 7/1/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band E11 Minimum: $148,935.00/year - Maximum: $225,638.00/year Note: The negotiable salary offer will be between $148,935.00/year - $218,976.00/year and will be commensurate with education and experience. Reports To Assistant Chief Infrastructure Delivery Officer Current Assignment This job announcement will be used to fill two (2) vacancies- one Group Manager, Systems Engineering and one Group Manager, Systems and Data Analytics Engineering. Ride BART to a satisfying career that lets you make a difference in the San Francisco Bay Area. BART is the fifth busiest passenger rail system in the nation (pre-pandemic) providing quality service running on an asset base that combines over 50 year-old infrastructure with trend-setting technology. We are seeking Engineering leadership professionals who have a passion for innovating safe and reliable solutions to complex Engineering problems, creating high performing multidisciplinary teams, and have a passion for enabling Bay Area riders to work, school, and other places they need to go. The incumbent for Systems and Data Analytics Engineering Group will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas. The incumbent for other Systems Engineering Group will lead Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. This Deputy Director level position will lead multiple divisions totaling 20-30 engineering and management staff. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will also be responsible for managing, through subordinate staff, major special Engineering projects throughout the District including contracted professional Engineering, construction, and Maintenance services. The groups play a critical role in achieving and maintaining a State of Good Repair by interacting with Maintenance, Operations, other BART departments, and external agencies. The selected candidate will demonstrate superior abilities in leadership, technical acumen, and self motivation, as well as extensive management experience, strong communication and organizational skills, and sound judgment driving innovations and achievements in the fields of communications, controls, electronics, networks, and computer systems. The selected incumbent will demonstrate significant achievement in the following areas: Leading comprehensive multi-disciplinary Engineering and maintenance programs that prioritize safety but also include procurements, controls, and administration. Innovative and creative problem solving to optimize asset performance and Sustaining Engineering in an operational environment. Data driven change agent experience to create and lead transformation that raises the level of group effectiveness and interaction with other organizations using proven tools and techniques. Developing, communicating, and measuring aggressive goals in support of the organizations mission. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all assigned Systems Engineering areas, which may include systems integration, systems reliability, computer systems engineering, and fare collection. Provides technical oversight, direction, and guidance for projects directly or indirectly involving assets managed by Systems Engineering. Manages the development and implementation of departmental goals, objectives, policies and priorities for each assigned engineering division. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs and coordinates, through subordinate level staff, the Systems Engineering Group's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Provides strategic direction in the research, analysis, development and implementation of new technology in assigned programs. Oversees the administration of special systems engineering projects and major contract design and development projects; oversees and directs the work of consultant and contracted staff. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the departmental budget; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies and defends departmental programs, policies and activities; negotiates and resolves sensitive and controversial issues. Represents the Systems Engineering Group to representatives of manufacturers, vendors, governmental agencies and professional and business organizations; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides responsible staff assistance to the Chief Engineer; participates on various District management committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of systems development and engineering. Minimum Qualifications Education : Possession of a bachelor’s degree in electronics, computer science or a related field from an accredited college or university. Experience : The equivalent of six (6) years of (full-time equivalent) verifiable professional experience in electronic communications and computer systems design and development or related experience which must have included at least two (2) years of management and administrative experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations, services and activities of a comprehensive systems engineering and design including communications, computer and train control systems engineering Principles and practices of communications, electronics, computer and train control systems design Principles and practices of project and contract management Principles and practices of policy development and administration Principles and practices of budget preparation and administration Principles and practices of program development and administration Principles of supervision, training and performance evaluation Related Federal, State and local laws, codes and regulations Skill/Ability in : Managing a comprehensive communication, computer and train control systems engineering and design program Developing and administering departmental goals, objectives and procedures Analyzing and assessing policies and operational needs and making appropriate adjustments Identifying and responding to sensitive community and organizational issues, concerns and needs Delegating authority and responsibility Selecting, supervising, training and evaluating staff Preparing clear and concise administrative and financial reports Preparing and administering large and complex budgets Interpreting and applying applicable Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 30, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band E11 Minimum: $148,935.00/year - Maximum: $225,638.00/year Note: The negotiable salary offer will be between $148,935.00/year - $218,976.00/year and will be commensurate with education and experience. Reports To Assistant Chief Infrastructure Delivery Officer Current Assignment This job announcement will be used to fill two (2) vacancies- one Group Manager, Systems Engineering and one Group Manager, Systems and Data Analytics Engineering. Ride BART to a satisfying career that lets you make a difference in the San Francisco Bay Area. BART is the fifth busiest passenger rail system in the nation (pre-pandemic) providing quality service running on an asset base that combines over 50 year-old infrastructure with trend-setting technology. We are seeking Engineering leadership professionals who have a passion for innovating safe and reliable solutions to complex Engineering problems, creating high performing multidisciplinary teams, and have a passion for enabling Bay Area riders to work, school, and other places they need to go. The incumbent for Systems and Data Analytics Engineering Group will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas. The incumbent for other Systems Engineering Group will lead Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. This Deputy Director level position will lead multiple divisions totaling 20-30 engineering and management staff. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will also be responsible for managing, through subordinate staff, major special Engineering projects throughout the District including contracted professional Engineering, construction, and Maintenance services. The groups play a critical role in achieving and maintaining a State of Good Repair by interacting with Maintenance, Operations, other BART departments, and external agencies. The selected candidate will demonstrate superior abilities in leadership, technical acumen, and self motivation, as well as extensive management experience, strong communication and organizational skills, and sound judgment driving innovations and achievements in the fields of communications, controls, electronics, networks, and computer systems. The selected incumbent will demonstrate significant achievement in the following areas: Leading comprehensive multi-disciplinary Engineering and maintenance programs that prioritize safety but also include procurements, controls, and administration. Innovative and creative problem solving to optimize asset performance and Sustaining Engineering in an operational environment. Data driven change agent experience to create and lead transformation that raises the level of group effectiveness and interaction with other organizations using proven tools and techniques. Developing, communicating, and measuring aggressive goals in support of the organizations mission. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all assigned Systems Engineering areas, which may include systems integration, systems reliability, computer systems engineering, and fare collection. Provides technical oversight, direction, and guidance for projects directly or indirectly involving assets managed by Systems Engineering. Manages the development and implementation of departmental goals, objectives, policies and priorities for each assigned engineering division. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs and coordinates, through subordinate level staff, the Systems Engineering Group's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Provides strategic direction in the research, analysis, development and implementation of new technology in assigned programs. Oversees the administration of special systems engineering projects and major contract design and development projects; oversees and directs the work of consultant and contracted staff. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the departmental budget; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies and defends departmental programs, policies and activities; negotiates and resolves sensitive and controversial issues. Represents the Systems Engineering Group to representatives of manufacturers, vendors, governmental agencies and professional and business organizations; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides responsible staff assistance to the Chief Engineer; participates on various District management committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of systems development and engineering. Minimum Qualifications Education : Possession of a bachelor’s degree in electronics, computer science or a related field from an accredited college or university. Experience : The equivalent of six (6) years of (full-time equivalent) verifiable professional experience in electronic communications and computer systems design and development or related experience which must have included at least two (2) years of management and administrative experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations, services and activities of a comprehensive systems engineering and design including communications, computer and train control systems engineering Principles and practices of communications, electronics, computer and train control systems design Principles and practices of project and contract management Principles and practices of policy development and administration Principles and practices of budget preparation and administration Principles and practices of program development and administration Principles of supervision, training and performance evaluation Related Federal, State and local laws, codes and regulations Skill/Ability in : Managing a comprehensive communication, computer and train control systems engineering and design program Developing and administering departmental goals, objectives and procedures Analyzing and assessing policies and operational needs and making appropriate adjustments Identifying and responding to sensitive community and organizational issues, concerns and needs Delegating authority and responsibility Selecting, supervising, training and evaluating staff Preparing clear and concise administrative and financial reports Preparing and administering large and complex budgets Interpreting and applying applicable Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Town of Los Gatos, CA
Town of Los Gatos, California, United States
We are accepting applications for the position of: Police Communication Dispatcher $46.67 - $60.14 Hourly $97,073 - $125,091 Annually Plus excellent benefits. This recruitment will be used to fill one (1) vacancy and create an eligibility list. The Los Gatos Monte Sereno (LGMS) Police Department is dedicated to serving and protecting the community with professionalism, integrity, and compassion. We seek a Police Communication Dispatcher who is equally committed to providing the highest quality of service to our community, can work independently with minimal supervision, multitask, and thrive in a fast-paced work environment. The Police Communication Dispatcher classification series offers career growth opportunities for both new professionals and those with more work experience. ABOUT THE POSITION Communication Dispatchers receive and prioritize emergency and non-emergency calls from the public, operate various communications equipment, dispatch police units, refer calls to the appropriate jurisdiction, and perform other related work as required. Communication Dispatchers receive on-the-job training to become fully proficient in working a solo shift without assistance. Within the established guidelines, the Communications Dispatcher exercises independent judgment on the potential loss of life or property under emergency conditions. Communication Dispatchers must work various shifts associated with 24-hour, 365-day operations, including weekends and holidays. This position is a non-exempt classification represented by the Town Employee Association (T.E.A.). The full job description for the Police Communication Dispatcher is available here . THE IDEAL CANDIDATE The ideal candidate will have the ability to: Provide exceptional customer service, interact effectively and sensitively with individuals from diverse backgrounds, and communicate clearly and effectively. Work well under pressure, exercise good judgment, and make sound emergency decisions. Quickly obtain critical information, assess the urgency of calls, prioritize calls, and provide communications support to units in the field. Operate emergency dispatch and communication equipment, including radio, telephone, and computers. Enter, update, and monitor information such as time assignment, en-route time, arrival, clearance, and other related information for each emergency and non-emergency event. Interpret, explain, and enforce policies and procedures. Maintain confidentiality and security of sensitive information. Understand and follow oral and written instructions. Learn the town's geography, including streets, public buildings, landmarks, businesses, and medical facilities. Answer non-emergency questions and provide information to the public. ABOUT THE DEPARTMENT The Town of Los Gatos and the City of Monte Sereno have a combined population of about 34,000 residents who enjoy a high quality of life with a low crime rate. The LGMS Police Department is budgeted for 39 police officers and 21 civilian personnel and has over 50 community volunteers. The members of the LGMS Police Department work hard to provide a full range of services. They are committed to providing residents, businesses, and visitors with the highest quality of service, and are proud of the relationships with the community. Members of the LGMS Police Department solidify those relationships through partnerships, collaboration, and individual contacts. ABOUT THE TOWN The Town of Los Gatos is a general law city operating under the Council/Manager form of government. The Town Manager and Town Attorney are appointed and directly report to the Town Council. The Town’s 150 full- and part-time employees are organized into the following departments: Parks & Public Works, Community Development, Police, Library; and Administrative Services. The Town’s fiscal year 2023/2024 General Fund budget is $52.9 million. ESSENTIAL DUTIES AND RESPONSIBILTIES Essential responsibilities and duties may include but are not limited to the list below. Each of these essential tasks must be performed individually and unassisted by other persons since this employment requires an ability to work alone. Answers calls to the Police Department’s emergency and non-emergency lines. Operates telephone, radio, and telecommunications equipment. Obtains essential information from reporting parties about the nature of the emergency. Determines response requirements and priorities of situations. Determines closest available and most appropriate company and dispatches police fire, medical aid, rescue, and hazardous material calls. Provides communications support to units in the field. Enters, updates and monitors information such as time assignment, en-route time, arrival, clearance, and other related information for each emergency and non-emergency event. Enters information into computer terminals; enters control codes and searches files to research and provide information. Monitors location and verifies safe status of public safety and other specified Town personnel. Answers non-emergency questions, provides information to the public and refers nonemergency calls to other resources. Maintains access to and the security of highly sensitive materials. Performs related duties and responsibilities as required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Telecommunications: Knowledge of transmission and operation of telecommunications systems. Communications: Knowledge of communication and dissemination techniques and methods. Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective public safety operations for the protection of people, property, and data. Language: Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting service standards and evaluating customer satisfaction. Clerical: Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, transcription, use of forms and other office procedures and terminology. Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules. Geography: Knowledge of principles and methods for describing the features of lands, sea, and air, including their physical characteristics, locations and interrelationships. Skills: Active Listening: Giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate and avoiding inappropriate interruptions. Speaking: Talking to others to convey information effectively. Coordination: Adjusting actions in relation to others’ actions. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Service Orientation: Actively looking for ways to help people. Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do. Monitoring: Assessing performance of self and others to make improvements or take corrective actions. Reading Comprehension: Understanding written sentences and paragraphs in work-related documents. Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Judgment and Decision Making: Considering the impacts of potential actions to make the most appropriate choices. Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. Ability to: Use good judgment and clear thinking during stressful situation. Operate police radio console and receive radio calls from mobile units and other agencies. Receive telephone calls from the public; relay emergency ambulance and fire calls to County dispatch center; make telephone calls for field units. Operate telecommunications terminals to access County, State, and National law enforcement data systems; interpret responses for field units. Maintain effective and efficient radio communications with officers in the field and other law enforcement agencies. Dispatch Town personnel from other departments (e.g., Parks and Public Works, Community Development), as needed. Maintain written logs and files; enter calls for service into Police Department computer. Maintain street maps, address, and business files. Recall detail, including the ability to accurately recreate events, conversations, or readings and to record those recreations in written and/or oral form. Interpret and apply oral or written material/instructions, including the ability to listen to or read abstract or directive instructional material and to apply that data correctly to practical circumstances. Remain alert and engaged for long periods of time. Take action or to decide between alternative courses of action under routine, highly stressful difficult conditions. Remain alert at varying hours after scheduled rest or to remain alert during extended periods of an emergency or unanticipated nature. WORKING CONDITIONS / PHYSICAL REQUIREMENTS Employees must be able to maintain physical condition necessary for sitting for prolonged periods of time; repetitively use fingers and/or wrists while twisting or applying pressure; maintain concentration and the capability to make sound decisions; maintain effective audio/visual discrimination and perception to the degree necessary for the successful completion of assigned duties. WORK ENVIRONMENT Employees work indoors in a computerized office environment 100% of the time, in direct contact with members of the Department and other Town staff, outside agency personnel and the public. REQUIRED EDUCATION, EXPERIENCE AND TRAINING Any combination of experience and training that would provide the required knowledge, skills, and abilities is qualifying. Graduation from high school or equivalent. Two years of general office experience. Availability to work irregular hours and to report to duty on short notice. Ability to pass a full Police Administrative Background clearance, including fingerprinting, polygraph, and post-offer medical exam. Work Experience Substitution: Successful completion of the California Commission on POST 120-hour dispatcher academy may be substituted for the two years of general office experience. POST Dispatcher OR CritiCall Pre-Employment Test Requirement To be considered for this career opportunity, applicants must submit with their application an official POST Dispatcher Test or CritiCall Pre-Employment Skills test score that demonstrates verbal, reasoning, memory, and perceptual abilities. View Critical test information and upcoming test dates in the South Bay here . Applicants are responsible for any associated test fees, and must contact the testing agency directly to schedule. APPLICATION AND SELECTION PROCESS To be considered for this career opportunity, click the "Apply" button to complete the online application form and answer the supplemental questions and upload the test results. All application materials must be submitted online and received by April 28, 2024 (11:59 p.m. PST). Resumes may be attached but not accepted in place of a complete online application. Only complete applications and supplemental questionnaires will be accepted. Applications will be screened in relation to the criteria in this job announcement. Applicants with the most relevant qualifications will be invited to interview. The information in this announcement may be modified or revoked without notice and does not constitute an express or implied contract. For technical questions, visit GovernmentJobs Support. TESTING PROCESS The testing process may include, but is not limited to, a phone interview, a personal history questionnaire, an oral panel interview, and an interview with the Chief of Police. The Town of Los Gatos is an equal-opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other consideration made unlawful under any federal, state or local laws. The Town of Los Gatos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, contact us at (408) 399-5743 or at HR@losgatosca.gov. This classification is represented by the Town Employees' Association (T.E.A.). Please refer to the Benefit Summaries postedon theTown of Los Gatos Human Resources Department Webpage. Closing Date/Time: 4/28/2024 11:59 PM Pacific
Mar 30, 2024
Full Time
We are accepting applications for the position of: Police Communication Dispatcher $46.67 - $60.14 Hourly $97,073 - $125,091 Annually Plus excellent benefits. This recruitment will be used to fill one (1) vacancy and create an eligibility list. The Los Gatos Monte Sereno (LGMS) Police Department is dedicated to serving and protecting the community with professionalism, integrity, and compassion. We seek a Police Communication Dispatcher who is equally committed to providing the highest quality of service to our community, can work independently with minimal supervision, multitask, and thrive in a fast-paced work environment. The Police Communication Dispatcher classification series offers career growth opportunities for both new professionals and those with more work experience. ABOUT THE POSITION Communication Dispatchers receive and prioritize emergency and non-emergency calls from the public, operate various communications equipment, dispatch police units, refer calls to the appropriate jurisdiction, and perform other related work as required. Communication Dispatchers receive on-the-job training to become fully proficient in working a solo shift without assistance. Within the established guidelines, the Communications Dispatcher exercises independent judgment on the potential loss of life or property under emergency conditions. Communication Dispatchers must work various shifts associated with 24-hour, 365-day operations, including weekends and holidays. This position is a non-exempt classification represented by the Town Employee Association (T.E.A.). The full job description for the Police Communication Dispatcher is available here . THE IDEAL CANDIDATE The ideal candidate will have the ability to: Provide exceptional customer service, interact effectively and sensitively with individuals from diverse backgrounds, and communicate clearly and effectively. Work well under pressure, exercise good judgment, and make sound emergency decisions. Quickly obtain critical information, assess the urgency of calls, prioritize calls, and provide communications support to units in the field. Operate emergency dispatch and communication equipment, including radio, telephone, and computers. Enter, update, and monitor information such as time assignment, en-route time, arrival, clearance, and other related information for each emergency and non-emergency event. Interpret, explain, and enforce policies and procedures. Maintain confidentiality and security of sensitive information. Understand and follow oral and written instructions. Learn the town's geography, including streets, public buildings, landmarks, businesses, and medical facilities. Answer non-emergency questions and provide information to the public. ABOUT THE DEPARTMENT The Town of Los Gatos and the City of Monte Sereno have a combined population of about 34,000 residents who enjoy a high quality of life with a low crime rate. The LGMS Police Department is budgeted for 39 police officers and 21 civilian personnel and has over 50 community volunteers. The members of the LGMS Police Department work hard to provide a full range of services. They are committed to providing residents, businesses, and visitors with the highest quality of service, and are proud of the relationships with the community. Members of the LGMS Police Department solidify those relationships through partnerships, collaboration, and individual contacts. ABOUT THE TOWN The Town of Los Gatos is a general law city operating under the Council/Manager form of government. The Town Manager and Town Attorney are appointed and directly report to the Town Council. The Town’s 150 full- and part-time employees are organized into the following departments: Parks & Public Works, Community Development, Police, Library; and Administrative Services. The Town’s fiscal year 2023/2024 General Fund budget is $52.9 million. ESSENTIAL DUTIES AND RESPONSIBILTIES Essential responsibilities and duties may include but are not limited to the list below. Each of these essential tasks must be performed individually and unassisted by other persons since this employment requires an ability to work alone. Answers calls to the Police Department’s emergency and non-emergency lines. Operates telephone, radio, and telecommunications equipment. Obtains essential information from reporting parties about the nature of the emergency. Determines response requirements and priorities of situations. Determines closest available and most appropriate company and dispatches police fire, medical aid, rescue, and hazardous material calls. Provides communications support to units in the field. Enters, updates and monitors information such as time assignment, en-route time, arrival, clearance, and other related information for each emergency and non-emergency event. Enters information into computer terminals; enters control codes and searches files to research and provide information. Monitors location and verifies safe status of public safety and other specified Town personnel. Answers non-emergency questions, provides information to the public and refers nonemergency calls to other resources. Maintains access to and the security of highly sensitive materials. Performs related duties and responsibilities as required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Telecommunications: Knowledge of transmission and operation of telecommunications systems. Communications: Knowledge of communication and dissemination techniques and methods. Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective public safety operations for the protection of people, property, and data. Language: Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting service standards and evaluating customer satisfaction. Clerical: Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, transcription, use of forms and other office procedures and terminology. Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules. Geography: Knowledge of principles and methods for describing the features of lands, sea, and air, including their physical characteristics, locations and interrelationships. Skills: Active Listening: Giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate and avoiding inappropriate interruptions. Speaking: Talking to others to convey information effectively. Coordination: Adjusting actions in relation to others’ actions. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Service Orientation: Actively looking for ways to help people. Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do. Monitoring: Assessing performance of self and others to make improvements or take corrective actions. Reading Comprehension: Understanding written sentences and paragraphs in work-related documents. Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Judgment and Decision Making: Considering the impacts of potential actions to make the most appropriate choices. Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. Ability to: Use good judgment and clear thinking during stressful situation. Operate police radio console and receive radio calls from mobile units and other agencies. Receive telephone calls from the public; relay emergency ambulance and fire calls to County dispatch center; make telephone calls for field units. Operate telecommunications terminals to access County, State, and National law enforcement data systems; interpret responses for field units. Maintain effective and efficient radio communications with officers in the field and other law enforcement agencies. Dispatch Town personnel from other departments (e.g., Parks and Public Works, Community Development), as needed. Maintain written logs and files; enter calls for service into Police Department computer. Maintain street maps, address, and business files. Recall detail, including the ability to accurately recreate events, conversations, or readings and to record those recreations in written and/or oral form. Interpret and apply oral or written material/instructions, including the ability to listen to or read abstract or directive instructional material and to apply that data correctly to practical circumstances. Remain alert and engaged for long periods of time. Take action or to decide between alternative courses of action under routine, highly stressful difficult conditions. Remain alert at varying hours after scheduled rest or to remain alert during extended periods of an emergency or unanticipated nature. WORKING CONDITIONS / PHYSICAL REQUIREMENTS Employees must be able to maintain physical condition necessary for sitting for prolonged periods of time; repetitively use fingers and/or wrists while twisting or applying pressure; maintain concentration and the capability to make sound decisions; maintain effective audio/visual discrimination and perception to the degree necessary for the successful completion of assigned duties. WORK ENVIRONMENT Employees work indoors in a computerized office environment 100% of the time, in direct contact with members of the Department and other Town staff, outside agency personnel and the public. REQUIRED EDUCATION, EXPERIENCE AND TRAINING Any combination of experience and training that would provide the required knowledge, skills, and abilities is qualifying. Graduation from high school or equivalent. Two years of general office experience. Availability to work irregular hours and to report to duty on short notice. Ability to pass a full Police Administrative Background clearance, including fingerprinting, polygraph, and post-offer medical exam. Work Experience Substitution: Successful completion of the California Commission on POST 120-hour dispatcher academy may be substituted for the two years of general office experience. POST Dispatcher OR CritiCall Pre-Employment Test Requirement To be considered for this career opportunity, applicants must submit with their application an official POST Dispatcher Test or CritiCall Pre-Employment Skills test score that demonstrates verbal, reasoning, memory, and perceptual abilities. View Critical test information and upcoming test dates in the South Bay here . Applicants are responsible for any associated test fees, and must contact the testing agency directly to schedule. APPLICATION AND SELECTION PROCESS To be considered for this career opportunity, click the "Apply" button to complete the online application form and answer the supplemental questions and upload the test results. All application materials must be submitted online and received by April 28, 2024 (11:59 p.m. PST). Resumes may be attached but not accepted in place of a complete online application. Only complete applications and supplemental questionnaires will be accepted. Applications will be screened in relation to the criteria in this job announcement. Applicants with the most relevant qualifications will be invited to interview. The information in this announcement may be modified or revoked without notice and does not constitute an express or implied contract. For technical questions, visit GovernmentJobs Support. TESTING PROCESS The testing process may include, but is not limited to, a phone interview, a personal history questionnaire, an oral panel interview, and an interview with the Chief of Police. The Town of Los Gatos is an equal-opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other consideration made unlawful under any federal, state or local laws. The Town of Los Gatos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, contact us at (408) 399-5743 or at HR@losgatosca.gov. This classification is represented by the Town Employees' Association (T.E.A.). Please refer to the Benefit Summaries postedon theTown of Los Gatos Human Resources Department Webpage. Closing Date/Time: 4/28/2024 11:59 PM Pacific
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN PUBLIC SAFETY TELECOMMUNICATOR KINGMAN FIRE DEPARTMENT $20.78 - $24.93 /HOURLY $43,222.40 - $51,854.40 /ANNUALLY (HIRE IN RANGE; DOQ) POSITION IS FLSA NON-EXEMPT Must be able to work rotating shifts Shifts are three 12-hr shifts (6 AM-6 PM; 6 PM-6 AM) and one 4-hr shift per 40-hour workweek Shift example: Week 1: Work Mon, Tues, Fri, Sat, Week 2: Work Sun, Wed, Thurs Open 24 hours per day, 365 days per year, including weekends and holidays Rotating shifts every 3 months Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE RECEIVED BY 4/30/24 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page, and our Go Kingman tourism page for more information. JOB SUMMARY Actively supports and upholds the Kingman Fire Department's mission and values. Under general supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, gathers, analyzes and reports critical information during life or death situations such as crimes in progress, medical emergencies and fire/rescue incidents; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. SUPERVISION RECEIVED Work is performed independently under the direction of the Communications Center Supervisor and the supervision of the Communications Center Manager. SUPERVISION EXERCISED Provides instruction, training, direction and evaluation to new employees of this class as assigned. Selected candidates will be required to complete the following steps: TESTING Self-Schedule (2 hours) Successfully complete CritiCall testing process, including meeting KPH requirements For a practice test and testing information go to https://criticall911.com/dispatcher-testing/applicants/ SIT-ALONG Will be scheduled upon successful completion of the above testing Attend a job shadowing with Public Safety Telecommunicator at the City of Kingman 911 Communications Center (minimum 2 hour sit-along). INTERVIEWS Oral Board Panel Interview Final Candidates will have a 2nd interview with Executive Staff BACKGROUND REVIEW Upon successful completion of all above Background Examination / Polygraph Testing PRE-EMPLOYMENT EVALUATIONS Upon successful completion of background and polygraph testing Medical, Hearing, and Vision Testing Psychiatric Evaluation Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from High School or equivalent including coursework in office and administration fields. Experience performing work with multiple priorities and multi-tasking, in a fast paced working environment. Experience working with the public, responding to inquiries and providing information. Computer experience with use of Microsoft Windows. Minimum keystrokes per hour of 3063 KPH for Data Entry and 1540 KPH for Data Entry Audio. OR any equivalent combination of education, experience, and training which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Possess a valid Arizona Driver's License, or have the ability to obtain one prior to employment. Ability to accurately read and write the English language. Ability to pass an extensive background investigation, including fingerprinting and polygraph test. Must be able to adjust work schedule (hours and days of week) to ensure appropriate staffing levels are obtained and maintained 24 hours per day, 365 days per year, including weekends and holidays. Must be able to work rotating shifts in a call center environment. Shifts are three, 12-hr shifts (6AM-6PM; 6PM-6AM) and one, 4-hr shift per 40 hour work week. Shift example: Work Sun-Wed, off Thu-Sat; Work Wed-Sat, off Sun-Tue; Shifts rotate every 2 months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Provides excellent and proficient customer service to both internal and external customers. Accurately operates answers, evaluates, and prioritizes multi-line telephone devices including 9-1-1 telephony, administrative and business lines, TTY/TDD, and general public inquiries. Accurately dispatches, via radio and telephone, law enforcement, neighborhood services, fire and EMS units to respond to emergency and non-emergency incidents reported by members of the public. Utilizes CAD map and other mapping sources to correctly identify geographic location of callers as is indicated or needed to respond appropriately to requests for service. Utilizes multiple radio frequencies and telephone to orally communicate clear, concise information for response by field units including law enforcement, fire, emergency medical services and neighborhood services. Completes proper transfers or connections for incoming, outgoing and inter-office calls. Sends, routes, relays or refers callers or messages to the appropriate division or employee. Retrieves from and/or enters information into the National Crime Information Center (NCIC), Arizona Criminal Justice Information System (ACJIS) via JWI and other local, state and national computer files; confirms validity and status of information for other agencies. Utilizes the EMD (Emergency Medical Dispatching) system to provide specific information and instruction to callers and units responding to medical emergencies. Assists in troubleshooting as required and reports failures or problems with any system. Tests equipment as needed. As assigned to Communications Training Officer (CTO), provides on-the-job training and direction to new employees. Enters a variety of data related to warrants, citations, tickets, and/or information received from callers into a database. Makes sound decisions and quickly reacts positively under stressful conditions which typically entail the life or well-being of a citizen or public safety member who is in danger. Maintains confidentiality of work-related information. Maintains all required records and reports in a correct and timely manner. Works in a safe manner and reports unsafe activity and conditions. This position is subject to overtime and emergency recall during non-working hours due to staff shortage and/or operational needs. Maintains professional and effective working relationships by providing exceptional customer service and must be able to harmoniously work in a team environment. Maintains regular attendance and punctuality. PERIPHERAL DUTIES Attends and participates in meetings, trainings, and community events as a representative of the department as assigned. May provide testimony in court. Performs other duties as related or assigned. Miscellaneous COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 4/30/2024 5:00 PM Arizona
Mar 08, 2024
Full Time
Job Summary CITY OF KINGMAN PUBLIC SAFETY TELECOMMUNICATOR KINGMAN FIRE DEPARTMENT $20.78 - $24.93 /HOURLY $43,222.40 - $51,854.40 /ANNUALLY (HIRE IN RANGE; DOQ) POSITION IS FLSA NON-EXEMPT Must be able to work rotating shifts Shifts are three 12-hr shifts (6 AM-6 PM; 6 PM-6 AM) and one 4-hr shift per 40-hour workweek Shift example: Week 1: Work Mon, Tues, Fri, Sat, Week 2: Work Sun, Wed, Thurs Open 24 hours per day, 365 days per year, including weekends and holidays Rotating shifts every 3 months Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE RECEIVED BY 4/30/24 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page, and our Go Kingman tourism page for more information. JOB SUMMARY Actively supports and upholds the Kingman Fire Department's mission and values. Under general supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, gathers, analyzes and reports critical information during life or death situations such as crimes in progress, medical emergencies and fire/rescue incidents; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. SUPERVISION RECEIVED Work is performed independently under the direction of the Communications Center Supervisor and the supervision of the Communications Center Manager. SUPERVISION EXERCISED Provides instruction, training, direction and evaluation to new employees of this class as assigned. Selected candidates will be required to complete the following steps: TESTING Self-Schedule (2 hours) Successfully complete CritiCall testing process, including meeting KPH requirements For a practice test and testing information go to https://criticall911.com/dispatcher-testing/applicants/ SIT-ALONG Will be scheduled upon successful completion of the above testing Attend a job shadowing with Public Safety Telecommunicator at the City of Kingman 911 Communications Center (minimum 2 hour sit-along). INTERVIEWS Oral Board Panel Interview Final Candidates will have a 2nd interview with Executive Staff BACKGROUND REVIEW Upon successful completion of all above Background Examination / Polygraph Testing PRE-EMPLOYMENT EVALUATIONS Upon successful completion of background and polygraph testing Medical, Hearing, and Vision Testing Psychiatric Evaluation Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from High School or equivalent including coursework in office and administration fields. Experience performing work with multiple priorities and multi-tasking, in a fast paced working environment. Experience working with the public, responding to inquiries and providing information. Computer experience with use of Microsoft Windows. Minimum keystrokes per hour of 3063 KPH for Data Entry and 1540 KPH for Data Entry Audio. OR any equivalent combination of education, experience, and training which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Possess a valid Arizona Driver's License, or have the ability to obtain one prior to employment. Ability to accurately read and write the English language. Ability to pass an extensive background investigation, including fingerprinting and polygraph test. Must be able to adjust work schedule (hours and days of week) to ensure appropriate staffing levels are obtained and maintained 24 hours per day, 365 days per year, including weekends and holidays. Must be able to work rotating shifts in a call center environment. Shifts are three, 12-hr shifts (6AM-6PM; 6PM-6AM) and one, 4-hr shift per 40 hour work week. Shift example: Work Sun-Wed, off Thu-Sat; Work Wed-Sat, off Sun-Tue; Shifts rotate every 2 months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Provides excellent and proficient customer service to both internal and external customers. Accurately operates answers, evaluates, and prioritizes multi-line telephone devices including 9-1-1 telephony, administrative and business lines, TTY/TDD, and general public inquiries. Accurately dispatches, via radio and telephone, law enforcement, neighborhood services, fire and EMS units to respond to emergency and non-emergency incidents reported by members of the public. Utilizes CAD map and other mapping sources to correctly identify geographic location of callers as is indicated or needed to respond appropriately to requests for service. Utilizes multiple radio frequencies and telephone to orally communicate clear, concise information for response by field units including law enforcement, fire, emergency medical services and neighborhood services. Completes proper transfers or connections for incoming, outgoing and inter-office calls. Sends, routes, relays or refers callers or messages to the appropriate division or employee. Retrieves from and/or enters information into the National Crime Information Center (NCIC), Arizona Criminal Justice Information System (ACJIS) via JWI and other local, state and national computer files; confirms validity and status of information for other agencies. Utilizes the EMD (Emergency Medical Dispatching) system to provide specific information and instruction to callers and units responding to medical emergencies. Assists in troubleshooting as required and reports failures or problems with any system. Tests equipment as needed. As assigned to Communications Training Officer (CTO), provides on-the-job training and direction to new employees. Enters a variety of data related to warrants, citations, tickets, and/or information received from callers into a database. Makes sound decisions and quickly reacts positively under stressful conditions which typically entail the life or well-being of a citizen or public safety member who is in danger. Maintains confidentiality of work-related information. Maintains all required records and reports in a correct and timely manner. Works in a safe manner and reports unsafe activity and conditions. This position is subject to overtime and emergency recall during non-working hours due to staff shortage and/or operational needs. Maintains professional and effective working relationships by providing exceptional customer service and must be able to harmoniously work in a team environment. Maintains regular attendance and punctuality. PERIPHERAL DUTIES Attends and participates in meetings, trainings, and community events as a representative of the department as assigned. May provide testimony in court. Performs other duties as related or assigned. Miscellaneous COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 4/30/2024 5:00 PM Arizona