Information Services Director
City of Cedar Park
Please follow this link to view the full brochure: https://www.affionpublic.com/position/information-services-director/
The City of Cedar Park
The City of Cedar Park is a vibrant suburb of over 83,000 residents, located 17 miles northwest of downtown Austin and is recognized for its fast growth in the dynamic Central Texas region. Cedar Park is the third largest city in the Austin metropolitan area, ideally situated for corporate headquarters and has a growing number of high tech and major manufacturing employers. With deep roots as a small community and ability to retain a hometown feel, it is known for its outstanding schools, pro-business climate and relaxed family environment. Named one of the Best Suburbs for Growing Families and Best Small City in America in 2020, Cedar Park offers all the benefits of life in the beautiful Texas Hill Country, with desirable neighborhoods, an entrepreneurial business environment, and an effective, well-managed city government.
Government
The City of Cedar Park operates under the council-manager form of government, per the city charter. The council-manager form is a system of local government that combines the political leadership of elected officials in the form of a council or other governing body with the managerial experience of an appointed local government manager. The Cedar Park City Council consists of a Mayor and six at-large Council positions. All of these elected positions are volunteer. The City Manager is appointed by the City Council and serves as the Chief Administrative Officer for the City. The current City Manager has been with the City since 1996 and was appointed City Manager in 2006. In addition, the Deputy City Manager and two Assistant City Managers have twenty-five years of experience with the City, providing stable leadership within the City Management team. Working with the Mayor and City Council, the City Manager oversees a robust, full-service city operation known for being innovative, forward-thinking, and implementing best practices in local government. In 2022, the City received the highest possible credit rating of AAA from S&P Global and joins a small list of Texas cities to accomplish this feat.
The IS Department
The Information Services Department has a wide variety of functions that serve both internal and external customers. The Department has staffing of 20 full-time equivalents, an annual budget of $3.8 million, and supports a workforce of approximately 550 employees.
This Department delivers technology resources to employees, including systems that support development review, finance, payroll, customer service, human resources, performance management, public safety, emergency response and management, and fleet administration, to name a few. Other Citywide support includes providing system support through a service desk, assisting with needs analysis and purchasing of new software systems, upgrading existing systems, training users and protecting the City’s wealth of data. Ultimately, the Department leads innovation efforts and collaborates with City partners to innovate how we provide City services and how we better engage the community through technology.
The Position
The City of Cedar Park is seeking an experienced, innovative leader who can think strategically and thrive in a collaborative, problem-solving environment. The Information Services Director will have a great deal of responsibility, so the applicant needs to have a broad range of skills including, but not limited to, technical knowledge and background, leadership and communication skills, and understanding of modern business practices. The Director will be passionate about technology and excited about its various applications. As part of the City’s Leadership Team, this position articulates expectations, develops strategy, and analyzes and evaluates results to drive process improvements using technology. The Director will lead and inspire a team of dedicated technology professionals.
From identifying innovative solutions to addressing the need for a Citywide technology framework and infrastructure, this position will improve the way the City and our staff utilize technology. Ultimately, this position will improve how we engage and interact with the public to deliver City services more efficiently and effectively.
Key Duties and Responsibilities
Provides leadership and direction in the development of short and long range information services plans and needs, aligned with the City Council’s Strategic Plan;
Plans, organizes and oversees implementation and maintenance of computer hardware, computer software and network infrastructure for all City departments and facilities;
Chairs the Information Services Steering Committee and process to further short and long range plans;
Collects, interprets, and prepares data for studies, reports and recommendations;
Coordinates department activities with other departments and agencies where necessary;
Supervises information services staff, including training and motivating staff; assigning work and establishing and monitoring employee performance objectives;
Prepares and presents employee performance evaluations;
Makes recommendations regarding hiring, terminating and disciplining employees;
Oversees specification, selection, acquisition, implementation, optimization, maintenance, repair, retirement and disposition of all technology hardware and software throughout the City;
Ensures that appropriate security is provided for City computer systems, and that proper and effective computer procedures are adhered to;
Evaluates new and existing situations and makes recommendations to department heads concerning possible solutions for the areas of computer technology and automated systems;
Coordinates and facilitates the effectiveness of ongoing technology projects and related vendor efforts to achieve the City’s technology goals;
Arranges, coordinates, and provides training services to allow for a highly trained and informed City staff;
Prepares and presents information technology issues and recommendations to the City Manager’s Office and City Council;
Prepares and manages the Information Services budget;
Participates in the Emergency Operations Center during an activation;
Develops and tests the Information Services Continuity of Operations and Disaster Recovery plans;
Ensures that all information technology equipment and software maintenance is performed in a competent and timely manner; and
Performs such other related duties as may be assigned.
Opportunities and Challenges
The Director is expected to lead citywide efforts to continually improve processes, evaluate current systems, and make smart investments in technology. This is both an opportunity and a challenge for the right candidate. This position will be expected to thrive in a team environment, not only leading a team of dedicated IT professionals, but also inspiring and relying on others to help accomplish the necessary projects and tasks. The Director will need to communicate and coordinate with others outside the department and ensure that the City’s strategic efforts related to information technology and aligned with the City’s Council’s strategic plan and complement or enhance departmental business processes for the City’s important and diverse functions.
The Director will play a key role in evaluating our current enterprise resource planning (ERP) system and options to modernize our software and business practices. The Director will lead an interdepartmental team tasked with developing options to improve our current ERP system, or select a new ERP system, and a roadmap to implement improvements with minimal disruption that ultimately improves the City’s business processes. The Director will also play a key role in improving our connectivity between City facilities and key infrastructure (e.g. traffic signals, utility infrastructure) to ensure important communication and technology linkages are resilient and redundant.
Education and Experience
Qualified candidates will have a Bachelor's Degree in Management Information Systems, Computer Science, or related field, plus eight (8) years of progressively responsible experience in information technology (networking personal computers, project planning and management, LAN network administration, database administration), to include (4) four years within a management capacity; including hardware and software project management, information systems design and management, and hardware and software technical support; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
A valid Texas Driver’s License with an acceptable driving record is required.
This position requires exceptional leadership, management, oral/written communication, and interpersonal skills; a demonstrated history of administering comprehensive information technology plans; and a proven record of building strong relationships with business units, vendors, and key stakeholders.
Ideal Candidate
The City is seeking an Information Services Director who will build on the Department’s successes and continue to take the City’s efforts to the next level and fulfill the City Council’s and City Manager’s Office goals. The individual will be outgoing, personable, and have excellent communication skills. The ideal candidate should be a strategic thinker who is not limited to past practices and widely accepted ideas; creativity will be essential.
The ideal candidate will work well across department lines and with both internal customers and external customers, vendors, and partners. This person will need to be able to inspire and motivate others without necessarily being their direct supervisor. Someone who functions well in the team environment is vital to this position’s success. The ideal candidate will meet the minimum qualifications above and have experience in an IT leadership role as an Information Technology Director, Assistant Director, or similar role. The ideal candidate needs to have professional experience in project management and a demonstrated track record of successfully implementing innovation in a business or public organization. Experience in leading process improvement initiatives as well as Smart City initiatives is especially valued.
Compensation and Benefits
The City of Cedar Park is offering a competitive salary commensurate with experience and a comprehensive benefits package, which includes participation in the Texas Municipal Retirement System. Relocation assistance will be available for the successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: CPISD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is June 09, 2023*
The City of Cedar Park is an Equal Employment Opportunity Employer.
Mar 05, 2024
Full Time
Information Services Director
City of Cedar Park
Please follow this link to view the full brochure: https://www.affionpublic.com/position/information-services-director/
The City of Cedar Park
The City of Cedar Park is a vibrant suburb of over 83,000 residents, located 17 miles northwest of downtown Austin and is recognized for its fast growth in the dynamic Central Texas region. Cedar Park is the third largest city in the Austin metropolitan area, ideally situated for corporate headquarters and has a growing number of high tech and major manufacturing employers. With deep roots as a small community and ability to retain a hometown feel, it is known for its outstanding schools, pro-business climate and relaxed family environment. Named one of the Best Suburbs for Growing Families and Best Small City in America in 2020, Cedar Park offers all the benefits of life in the beautiful Texas Hill Country, with desirable neighborhoods, an entrepreneurial business environment, and an effective, well-managed city government.
Government
The City of Cedar Park operates under the council-manager form of government, per the city charter. The council-manager form is a system of local government that combines the political leadership of elected officials in the form of a council or other governing body with the managerial experience of an appointed local government manager. The Cedar Park City Council consists of a Mayor and six at-large Council positions. All of these elected positions are volunteer. The City Manager is appointed by the City Council and serves as the Chief Administrative Officer for the City. The current City Manager has been with the City since 1996 and was appointed City Manager in 2006. In addition, the Deputy City Manager and two Assistant City Managers have twenty-five years of experience with the City, providing stable leadership within the City Management team. Working with the Mayor and City Council, the City Manager oversees a robust, full-service city operation known for being innovative, forward-thinking, and implementing best practices in local government. In 2022, the City received the highest possible credit rating of AAA from S&P Global and joins a small list of Texas cities to accomplish this feat.
The IS Department
The Information Services Department has a wide variety of functions that serve both internal and external customers. The Department has staffing of 20 full-time equivalents, an annual budget of $3.8 million, and supports a workforce of approximately 550 employees.
This Department delivers technology resources to employees, including systems that support development review, finance, payroll, customer service, human resources, performance management, public safety, emergency response and management, and fleet administration, to name a few. Other Citywide support includes providing system support through a service desk, assisting with needs analysis and purchasing of new software systems, upgrading existing systems, training users and protecting the City’s wealth of data. Ultimately, the Department leads innovation efforts and collaborates with City partners to innovate how we provide City services and how we better engage the community through technology.
The Position
The City of Cedar Park is seeking an experienced, innovative leader who can think strategically and thrive in a collaborative, problem-solving environment. The Information Services Director will have a great deal of responsibility, so the applicant needs to have a broad range of skills including, but not limited to, technical knowledge and background, leadership and communication skills, and understanding of modern business practices. The Director will be passionate about technology and excited about its various applications. As part of the City’s Leadership Team, this position articulates expectations, develops strategy, and analyzes and evaluates results to drive process improvements using technology. The Director will lead and inspire a team of dedicated technology professionals.
From identifying innovative solutions to addressing the need for a Citywide technology framework and infrastructure, this position will improve the way the City and our staff utilize technology. Ultimately, this position will improve how we engage and interact with the public to deliver City services more efficiently and effectively.
Key Duties and Responsibilities
Provides leadership and direction in the development of short and long range information services plans and needs, aligned with the City Council’s Strategic Plan;
Plans, organizes and oversees implementation and maintenance of computer hardware, computer software and network infrastructure for all City departments and facilities;
Chairs the Information Services Steering Committee and process to further short and long range plans;
Collects, interprets, and prepares data for studies, reports and recommendations;
Coordinates department activities with other departments and agencies where necessary;
Supervises information services staff, including training and motivating staff; assigning work and establishing and monitoring employee performance objectives;
Prepares and presents employee performance evaluations;
Makes recommendations regarding hiring, terminating and disciplining employees;
Oversees specification, selection, acquisition, implementation, optimization, maintenance, repair, retirement and disposition of all technology hardware and software throughout the City;
Ensures that appropriate security is provided for City computer systems, and that proper and effective computer procedures are adhered to;
Evaluates new and existing situations and makes recommendations to department heads concerning possible solutions for the areas of computer technology and automated systems;
Coordinates and facilitates the effectiveness of ongoing technology projects and related vendor efforts to achieve the City’s technology goals;
Arranges, coordinates, and provides training services to allow for a highly trained and informed City staff;
Prepares and presents information technology issues and recommendations to the City Manager’s Office and City Council;
Prepares and manages the Information Services budget;
Participates in the Emergency Operations Center during an activation;
Develops and tests the Information Services Continuity of Operations and Disaster Recovery plans;
Ensures that all information technology equipment and software maintenance is performed in a competent and timely manner; and
Performs such other related duties as may be assigned.
Opportunities and Challenges
The Director is expected to lead citywide efforts to continually improve processes, evaluate current systems, and make smart investments in technology. This is both an opportunity and a challenge for the right candidate. This position will be expected to thrive in a team environment, not only leading a team of dedicated IT professionals, but also inspiring and relying on others to help accomplish the necessary projects and tasks. The Director will need to communicate and coordinate with others outside the department and ensure that the City’s strategic efforts related to information technology and aligned with the City’s Council’s strategic plan and complement or enhance departmental business processes for the City’s important and diverse functions.
The Director will play a key role in evaluating our current enterprise resource planning (ERP) system and options to modernize our software and business practices. The Director will lead an interdepartmental team tasked with developing options to improve our current ERP system, or select a new ERP system, and a roadmap to implement improvements with minimal disruption that ultimately improves the City’s business processes. The Director will also play a key role in improving our connectivity between City facilities and key infrastructure (e.g. traffic signals, utility infrastructure) to ensure important communication and technology linkages are resilient and redundant.
Education and Experience
Qualified candidates will have a Bachelor's Degree in Management Information Systems, Computer Science, or related field, plus eight (8) years of progressively responsible experience in information technology (networking personal computers, project planning and management, LAN network administration, database administration), to include (4) four years within a management capacity; including hardware and software project management, information systems design and management, and hardware and software technical support; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
A valid Texas Driver’s License with an acceptable driving record is required.
This position requires exceptional leadership, management, oral/written communication, and interpersonal skills; a demonstrated history of administering comprehensive information technology plans; and a proven record of building strong relationships with business units, vendors, and key stakeholders.
Ideal Candidate
The City is seeking an Information Services Director who will build on the Department’s successes and continue to take the City’s efforts to the next level and fulfill the City Council’s and City Manager’s Office goals. The individual will be outgoing, personable, and have excellent communication skills. The ideal candidate should be a strategic thinker who is not limited to past practices and widely accepted ideas; creativity will be essential.
The ideal candidate will work well across department lines and with both internal customers and external customers, vendors, and partners. This person will need to be able to inspire and motivate others without necessarily being their direct supervisor. Someone who functions well in the team environment is vital to this position’s success. The ideal candidate will meet the minimum qualifications above and have experience in an IT leadership role as an Information Technology Director, Assistant Director, or similar role. The ideal candidate needs to have professional experience in project management and a demonstrated track record of successfully implementing innovation in a business or public organization. Experience in leading process improvement initiatives as well as Smart City initiatives is especially valued.
Compensation and Benefits
The City of Cedar Park is offering a competitive salary commensurate with experience and a comprehensive benefits package, which includes participation in the Texas Municipal Retirement System. Relocation assistance will be available for the successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: CPISD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is June 09, 2023*
The City of Cedar Park is an Equal Employment Opportunity Employer.
City of Boise, ID
Planning and Development Services Director
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/director-of-planning-and-development-services-city-of-boise/
About Boise
Boise offers easy access to both urban and rural living, one of many reasons it is consistently ranked one of the best places to live in the nation for the past decade. Boise boasts safe streets and neighborhoods, thriving local arts and culture, abundant recreational opportunities, low crime, and a slower pace of living. Residents pride themselves on core values of kindness and generosity, and it shows in the high rates of civic engagement, volunteerism, and non-profit donations.
Highlights for families and recreationalists are hundreds of acres of parks and open space preserves, some knitted together by the Boise River Greenbelt, with even more to discover tucked away in neighborhoods across the city. Boise is home to the famous Anne Frank Human Rights Memorial, the only human rights memorial in the U.S. The complex and educational park is located on the Greenbelt pathway next to the downtown Boise Public Library.
The City of Boise is Certified Welcoming by Welcoming America, reflecting the city’s long-standing work to include immigrants and refugees in all areas of civic, social, and economic life in the community.
City Government
The City of Boise has a strong mayor-council form of government. The mayor works full- time, managing the operations of the city and providing policy direction and leadership to the city council. The six member City Council has budget and policy-setting authority for the city, each working part-time for a four- year term. Operating on a 2024 adopted budget of $747M, the City of Boise has a highly engaged workforce of over 2,145 employees.
Vision: Creating a City for everyone.
Mission: The City of Boise will create a city for everyone by embracing our community in the decision-making process; innovating and investing to protect our environment; and ensuring a thriving local economy that benefits all.
Values:
There’s nothing we can’t do better
One city, one team for the greatest good
Community experience with ‘WOW’
Strategic Priorities :
A Home For Everyone
Keep our neighborhoods people-scaled and people-friendly, knowing that strong neighborhoods need housing at every price point.
Movement for Everyone
Make it easier to bus, bike and walk, because our residents must be able to connect to opportunities when and where they exist. And invest in creative approaches to move our residents from their homes to work and everywhere in between.
Opportunity for Everyone
Invest to build an economy that uplifts everybody in our community, with family wage jobs and access to opportunities. Support homegrown innovation and invest in education, housing, transportation, climate innovation, and arts and culture knowing that each of these contribute to a strong, inclusive economy.
A Clean City for Everyone
Protect our clean air and clean water, improve parks, open spaces and pathways that unite neighborhoods and connect us. Create opportunity through the transition to a clean energy economy.
Planning and Development Services Department
Planning and Development Services is made up of more than 120 team members in six divisions that include planning and zoning, city design, mobility and public spaces, building, housing and community development, and operations and administration. The department’s combined budget is $33.7M for FY2024.
The city is unique: the streets are managed by an independent, countywide highway district. The Director will need to collaborate successfully with this agency, a valley-wide transit authority, and an independent urban-renewal agency. The Director will also engage and partner in cooperative working relationships with diverse constituency groups such as neighborhood associations, professional trade organizations, the public, local businesses, intergovernmental agencies, news media, elected officials, and others.
Planning and Development Services Director
The next PDS Director steps into a remarkable opportunity, strengthened by a recent adoption of a progressive zoning code that garnered resounding endorsement from both City Council and community. Moreover, the city has taken proactive strides in spearheading initiatives for affordable housing, setting an ambitious target of 1,250 affordable homes by 2027. The city is currently on track to reach its goal with 1,189 homes either under construction or in the permitting phase. In addition to these large achievements, the city has worked to reduce permitting time frames overall and has been able to slash permit times for new construction and additions by 19% from 2022 to 2023, ensuring the expedited process for our development community.
The PDS Director will actively collaborate with departments throughout the organization, employing a systems approach by removing silos to integrate people, process, and technology. This role will focus on fostering partnerships and aligning strategies to address overarching citywide issues such as climate action, equity, mobility, housing affordability, parks and open spaces, and varying infrastructure needs. The director will ensure all aspects of city planning work together cohesively to enhance the well being and quality of life of our community.
The Ideal Candidate
The preferred candidate will have a master’s degree in a related field and 10+ years of progressively responsible municipal experience in urban planning, urban renewal land use, development, inspections, housing, building regulations, comprehensive planning, and community development, in addition to knowledge of planning and development principles and practices, code administration, and ordinance development/enforcement. They should have experience working in a fast-paced environment,
dealing with the complex issues related to a rapidly growing and emerging Western city. Additionally, it is
preferred that the candidate resides in Boise, though it is not a requirement.
The ideal candidate will be a forward-thinking leader with a genuine interest in community engagement. This individual must be politically astute with proven experience in building and maintaining a broad spectrum of partnerships both internally and with the community to ensure that a common vision is enacted and supported. The city is seeking someone who can inspire others to seek out innovative and creative solutions while also fostering connections between people and their community.
The successful candidate must have the capacity and interest to be an effective mentor and leader for staff. Strong collaboration and team building skills will be necessary for this individual; advanced public presentation skills, written and oral communication skills are imperative.
Salary/Benefits
The City of Boise is offering a competitive salary commensurate with experience. The salary range is listed between $175,000 - $200,000. A comprehensive benefits package available at mybenefits.cityofboise.org . Relocation assistance will also be available for the successful out-of-area candidate.
How to Apply
If you have what it takes to influence and inspire change that drives our organization toward our vision of creating a city for everyone, we want to hear from you!
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: BOISEPDSD24
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is April 23, 2024*
The City of Boise welcomes all applicants for employment without regard to race, color, creed, national origin or ancestry, citizenship status, religion, sex, sexual orientation, gender identity/expression, age, marital status, or physical or mental disability, or any other basis protected by law and provides reasonable accommodation to individuals with disabilities in accordance with applicable laws.
It is the intent of the City to keep the names of applicants and candidates confidential. This recruitment incorporates existing rules and regulations that govern public sector recruitments in the state of Idaho. In accordance with public disclosure/open record laws, names of candidates determined to be finalists shall be released publicly prior to final interviews.
Mar 26, 2024
Full Time
City of Boise, ID
Planning and Development Services Director
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/director-of-planning-and-development-services-city-of-boise/
About Boise
Boise offers easy access to both urban and rural living, one of many reasons it is consistently ranked one of the best places to live in the nation for the past decade. Boise boasts safe streets and neighborhoods, thriving local arts and culture, abundant recreational opportunities, low crime, and a slower pace of living. Residents pride themselves on core values of kindness and generosity, and it shows in the high rates of civic engagement, volunteerism, and non-profit donations.
Highlights for families and recreationalists are hundreds of acres of parks and open space preserves, some knitted together by the Boise River Greenbelt, with even more to discover tucked away in neighborhoods across the city. Boise is home to the famous Anne Frank Human Rights Memorial, the only human rights memorial in the U.S. The complex and educational park is located on the Greenbelt pathway next to the downtown Boise Public Library.
The City of Boise is Certified Welcoming by Welcoming America, reflecting the city’s long-standing work to include immigrants and refugees in all areas of civic, social, and economic life in the community.
City Government
The City of Boise has a strong mayor-council form of government. The mayor works full- time, managing the operations of the city and providing policy direction and leadership to the city council. The six member City Council has budget and policy-setting authority for the city, each working part-time for a four- year term. Operating on a 2024 adopted budget of $747M, the City of Boise has a highly engaged workforce of over 2,145 employees.
Vision: Creating a City for everyone.
Mission: The City of Boise will create a city for everyone by embracing our community in the decision-making process; innovating and investing to protect our environment; and ensuring a thriving local economy that benefits all.
Values:
There’s nothing we can’t do better
One city, one team for the greatest good
Community experience with ‘WOW’
Strategic Priorities :
A Home For Everyone
Keep our neighborhoods people-scaled and people-friendly, knowing that strong neighborhoods need housing at every price point.
Movement for Everyone
Make it easier to bus, bike and walk, because our residents must be able to connect to opportunities when and where they exist. And invest in creative approaches to move our residents from their homes to work and everywhere in between.
Opportunity for Everyone
Invest to build an economy that uplifts everybody in our community, with family wage jobs and access to opportunities. Support homegrown innovation and invest in education, housing, transportation, climate innovation, and arts and culture knowing that each of these contribute to a strong, inclusive economy.
A Clean City for Everyone
Protect our clean air and clean water, improve parks, open spaces and pathways that unite neighborhoods and connect us. Create opportunity through the transition to a clean energy economy.
Planning and Development Services Department
Planning and Development Services is made up of more than 120 team members in six divisions that include planning and zoning, city design, mobility and public spaces, building, housing and community development, and operations and administration. The department’s combined budget is $33.7M for FY2024.
The city is unique: the streets are managed by an independent, countywide highway district. The Director will need to collaborate successfully with this agency, a valley-wide transit authority, and an independent urban-renewal agency. The Director will also engage and partner in cooperative working relationships with diverse constituency groups such as neighborhood associations, professional trade organizations, the public, local businesses, intergovernmental agencies, news media, elected officials, and others.
Planning and Development Services Director
The next PDS Director steps into a remarkable opportunity, strengthened by a recent adoption of a progressive zoning code that garnered resounding endorsement from both City Council and community. Moreover, the city has taken proactive strides in spearheading initiatives for affordable housing, setting an ambitious target of 1,250 affordable homes by 2027. The city is currently on track to reach its goal with 1,189 homes either under construction or in the permitting phase. In addition to these large achievements, the city has worked to reduce permitting time frames overall and has been able to slash permit times for new construction and additions by 19% from 2022 to 2023, ensuring the expedited process for our development community.
The PDS Director will actively collaborate with departments throughout the organization, employing a systems approach by removing silos to integrate people, process, and technology. This role will focus on fostering partnerships and aligning strategies to address overarching citywide issues such as climate action, equity, mobility, housing affordability, parks and open spaces, and varying infrastructure needs. The director will ensure all aspects of city planning work together cohesively to enhance the well being and quality of life of our community.
The Ideal Candidate
The preferred candidate will have a master’s degree in a related field and 10+ years of progressively responsible municipal experience in urban planning, urban renewal land use, development, inspections, housing, building regulations, comprehensive planning, and community development, in addition to knowledge of planning and development principles and practices, code administration, and ordinance development/enforcement. They should have experience working in a fast-paced environment,
dealing with the complex issues related to a rapidly growing and emerging Western city. Additionally, it is
preferred that the candidate resides in Boise, though it is not a requirement.
The ideal candidate will be a forward-thinking leader with a genuine interest in community engagement. This individual must be politically astute with proven experience in building and maintaining a broad spectrum of partnerships both internally and with the community to ensure that a common vision is enacted and supported. The city is seeking someone who can inspire others to seek out innovative and creative solutions while also fostering connections between people and their community.
The successful candidate must have the capacity and interest to be an effective mentor and leader for staff. Strong collaboration and team building skills will be necessary for this individual; advanced public presentation skills, written and oral communication skills are imperative.
Salary/Benefits
The City of Boise is offering a competitive salary commensurate with experience. The salary range is listed between $175,000 - $200,000. A comprehensive benefits package available at mybenefits.cityofboise.org . Relocation assistance will also be available for the successful out-of-area candidate.
How to Apply
If you have what it takes to influence and inspire change that drives our organization toward our vision of creating a city for everyone, we want to hear from you!
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: BOISEPDSD24
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is April 23, 2024*
The City of Boise welcomes all applicants for employment without regard to race, color, creed, national origin or ancestry, citizenship status, religion, sex, sexual orientation, gender identity/expression, age, marital status, or physical or mental disability, or any other basis protected by law and provides reasonable accommodation to individuals with disabilities in accordance with applicable laws.
It is the intent of the City to keep the names of applicants and candidates confidential. This recruitment incorporates existing rules and regulations that govern public sector recruitments in the state of Idaho. In accordance with public disclosure/open record laws, names of candidates determined to be finalists shall be released publicly prior to final interviews.
Contra Costa County, CA
Martinez, California, United States
The Position Click here to visit our brochure! Contra Costa County recognizes that our employees are our strongest and greatest assets. Contra Costa Health (CCH) is looking for a dynamic Director of Personnel to oversee the Personnel & Payroll Units. This role is responsible for overall planning, organizing, and directing of the personnel program in CCH, including employee relations, recruitment, selection, classification, compensation, safety, leave administration, and timekeeping. This full-time position is based in Martinez, California. Why join the Contra Costa Health Department? Contra Costa Health is the largest county department in Contra Costa County with over 4,700 employees. Our mission is to care for and improve the health of all people in Contra Costa with special attention to those who are most vulnerable to health problems. We provide services through nine operational areas: Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, Contra Costa Regional Medical Center & Health Centers and Detention Health. Please see our website for more information about Contra Costa Health: www.cchealth.org . Why join and lead the Contra Costa Health Personnel & Payroll Units? The primary goal of the Personnel & Payroll Units is the development and maintenance of human resources functions in coordination with the County Human Resources Department, County Labor Relations, County Risk Management and the County Auditor-Controller. The unit has approximately 65 employees in various classifications. We are looking for someone who is: A strong leader. You will develop and maintain effective working relationships with your team and lead by example. A strong relationship builder. You will need to establish relationships across operational areas, departments and with external agencies. An effective communicator. You will need exemplary communication skills to effectively convey complex policies and procedures across all levels of the organization and foster an environment of open dialogue and feedback while respecting confidentiality and discretion in sensitive matters. A strong motivator and supporter. You will need to encourage and support your line supervisors who are responsible for providing day-to-day supervision of Personnel/Payroll staff. Organized, data- and results-driven. You will need to balance multiple priorities and know when it is appropriate to delegate. You should utilize data analytics to inform decisions, improve workforce planning, and measure the effectiveness of initiatives in meeting departmental objectives. Able to balance empathy. You will need to demonstrate your understanding of the human side of human resources, keeping in mind the department and the County’s interests as well as resolving employee conflict and showing compassion to staff and all CCH employees. Able to adapt to constant change. You will need to be flexible and able to shift priorities quickly as needs change. Support Alignment with County HR. You will need to actively engage and align with the directives of the County Human Resources Department, as they oversee the administration of human resources processes and procedures across the county. This positive collaboration will ensure the effective and seamless integration of county-wide HR initiatives and practices. Innovative and solutions-focused. You will need to take a fresh look at current internal practices, encourage innovation and identify opportunities to modernize and streamline operations. You will need to be a champion for change in establishing an environment of continuous improvement within the unit. What you will typically be responsible for: Advising Contra Costa Health’s CEO, deputy directors and management teams on human resources managementissues and formulation of departmental policies and procedures Selecting, supervising, and evaluating professional, technical and clerical subordinates in the administration of various personnel functions Representing the Department with County Counsel and Risk Management pertaining to merit system and personnel legal practices Planning, organizing and directing all activities of the department’s human resources management programs Monitoring and reviewing personnel activities including performance metrics for consistency and propriety with regard to the department’s goals, policies, and procedures Ensuring compliance with Federal and State employment laws including but not limited to Office of the Inspector General, EEOC, DFEH and DIR, CalOSHA, Title 22, ADA, FMLA, CFRA, FEHA, and HIPAA Compensation and Benefits The salary range for this position is $132,665.76 - $212,086.08 annually, DOQ. Additionally, this position has been approved for a 5% COLA adjustment in July 2024 & July 2025. The County offers a competitive benefits program that includes the following: Retirement - The County pays the employer contribution to CCCERA, a 1937 Act defined benefit retirement plan, which has reciprocity with other 1937 Act County retirement systems, CalPERS, and systems with CalPERS reciprocity. Employee contributions are based on a percentage of pensionable compensation. The County also participates in Social Security and Medicare. Health Insurance - A variety of subsidized medical, dental, and vision plans are offered. Long Term Disability - County-paid program. Vacation Leave - Initial monthly accrual rate is 10 hours, up to maximum accumulation of 240 hours. Sick Leave - Monthly accrual is 8 hours. Annual Management Administrative Leave - 94 non-accruable leave hours are credited each January 1st (prorated for those hired after January 1st). Personal Holiday Credit Holidays - 11 paid holidays per year. Professional Development Reimbursement - Eligible for reimbursement of $625 each two-year period for qualifying expenses, including the purchase of job-related technology devices or software. An additional $750 per fiscal year is available through Career Development Training, which requires some cost sharing. Deferred Compensation Plan - County contributes $85, plus an additional $150 per month upon qualifying employee contributions to a 457 plan. Management Life Insurance Program Management Longevity Pay For more information on the County of Contra Costa, visit its website at www.contracosta.ca.gov . Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge skills, and abilities would be: Education: Possession of a Bachelor’s degree or higher in Health Administration, Public Administration, Health Education, Business Administration, Communications, Nursing, Environmental Health, biological or physical science from an accredited college or university. Experience: Six (6) years of full-time, or its equivalent, experience in a healthcare or hospital setting performing duties either as a clinician, administrator or public information officer. Three (3) of those years must have included supervisory experience. Desirable Qualifications: Personnel management experience in a public agency or healthcare setting. Selection Process Interested individuals should submit a resume and cover letter to lauren.ludwig@cchealth.org by the close of business on Friday, April 19, 2024 to be considered in the first round of review. Those candidates deemed most qualified will be invited to interview. This recruitment will remain open and applications will be reviewed on an ongoing basis until the position has been filled. This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Apr 02, 2024
The Position Click here to visit our brochure! Contra Costa County recognizes that our employees are our strongest and greatest assets. Contra Costa Health (CCH) is looking for a dynamic Director of Personnel to oversee the Personnel & Payroll Units. This role is responsible for overall planning, organizing, and directing of the personnel program in CCH, including employee relations, recruitment, selection, classification, compensation, safety, leave administration, and timekeeping. This full-time position is based in Martinez, California. Why join the Contra Costa Health Department? Contra Costa Health is the largest county department in Contra Costa County with over 4,700 employees. Our mission is to care for and improve the health of all people in Contra Costa with special attention to those who are most vulnerable to health problems. We provide services through nine operational areas: Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, Contra Costa Regional Medical Center & Health Centers and Detention Health. Please see our website for more information about Contra Costa Health: www.cchealth.org . Why join and lead the Contra Costa Health Personnel & Payroll Units? The primary goal of the Personnel & Payroll Units is the development and maintenance of human resources functions in coordination with the County Human Resources Department, County Labor Relations, County Risk Management and the County Auditor-Controller. The unit has approximately 65 employees in various classifications. We are looking for someone who is: A strong leader. You will develop and maintain effective working relationships with your team and lead by example. A strong relationship builder. You will need to establish relationships across operational areas, departments and with external agencies. An effective communicator. You will need exemplary communication skills to effectively convey complex policies and procedures across all levels of the organization and foster an environment of open dialogue and feedback while respecting confidentiality and discretion in sensitive matters. A strong motivator and supporter. You will need to encourage and support your line supervisors who are responsible for providing day-to-day supervision of Personnel/Payroll staff. Organized, data- and results-driven. You will need to balance multiple priorities and know when it is appropriate to delegate. You should utilize data analytics to inform decisions, improve workforce planning, and measure the effectiveness of initiatives in meeting departmental objectives. Able to balance empathy. You will need to demonstrate your understanding of the human side of human resources, keeping in mind the department and the County’s interests as well as resolving employee conflict and showing compassion to staff and all CCH employees. Able to adapt to constant change. You will need to be flexible and able to shift priorities quickly as needs change. Support Alignment with County HR. You will need to actively engage and align with the directives of the County Human Resources Department, as they oversee the administration of human resources processes and procedures across the county. This positive collaboration will ensure the effective and seamless integration of county-wide HR initiatives and practices. Innovative and solutions-focused. You will need to take a fresh look at current internal practices, encourage innovation and identify opportunities to modernize and streamline operations. You will need to be a champion for change in establishing an environment of continuous improvement within the unit. What you will typically be responsible for: Advising Contra Costa Health’s CEO, deputy directors and management teams on human resources managementissues and formulation of departmental policies and procedures Selecting, supervising, and evaluating professional, technical and clerical subordinates in the administration of various personnel functions Representing the Department with County Counsel and Risk Management pertaining to merit system and personnel legal practices Planning, organizing and directing all activities of the department’s human resources management programs Monitoring and reviewing personnel activities including performance metrics for consistency and propriety with regard to the department’s goals, policies, and procedures Ensuring compliance with Federal and State employment laws including but not limited to Office of the Inspector General, EEOC, DFEH and DIR, CalOSHA, Title 22, ADA, FMLA, CFRA, FEHA, and HIPAA Compensation and Benefits The salary range for this position is $132,665.76 - $212,086.08 annually, DOQ. Additionally, this position has been approved for a 5% COLA adjustment in July 2024 & July 2025. The County offers a competitive benefits program that includes the following: Retirement - The County pays the employer contribution to CCCERA, a 1937 Act defined benefit retirement plan, which has reciprocity with other 1937 Act County retirement systems, CalPERS, and systems with CalPERS reciprocity. Employee contributions are based on a percentage of pensionable compensation. The County also participates in Social Security and Medicare. Health Insurance - A variety of subsidized medical, dental, and vision plans are offered. Long Term Disability - County-paid program. Vacation Leave - Initial monthly accrual rate is 10 hours, up to maximum accumulation of 240 hours. Sick Leave - Monthly accrual is 8 hours. Annual Management Administrative Leave - 94 non-accruable leave hours are credited each January 1st (prorated for those hired after January 1st). Personal Holiday Credit Holidays - 11 paid holidays per year. Professional Development Reimbursement - Eligible for reimbursement of $625 each two-year period for qualifying expenses, including the purchase of job-related technology devices or software. An additional $750 per fiscal year is available through Career Development Training, which requires some cost sharing. Deferred Compensation Plan - County contributes $85, plus an additional $150 per month upon qualifying employee contributions to a 457 plan. Management Life Insurance Program Management Longevity Pay For more information on the County of Contra Costa, visit its website at www.contracosta.ca.gov . Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge skills, and abilities would be: Education: Possession of a Bachelor’s degree or higher in Health Administration, Public Administration, Health Education, Business Administration, Communications, Nursing, Environmental Health, biological or physical science from an accredited college or university. Experience: Six (6) years of full-time, or its equivalent, experience in a healthcare or hospital setting performing duties either as a clinician, administrator or public information officer. Three (3) of those years must have included supervisory experience. Desirable Qualifications: Personnel management experience in a public agency or healthcare setting. Selection Process Interested individuals should submit a resume and cover letter to lauren.ludwig@cchealth.org by the close of business on Friday, April 19, 2024 to be considered in the first round of review. Those candidates deemed most qualified will be invited to interview. This recruitment will remain open and applications will be reviewed on an ongoing basis until the position has been filled. This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $130,000 - $140,000 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Paid Vacation Days, CSU Benefits Summary Recruitment Closing Date: Open Until Filled Next Application Review Date: January 16, 2024 REQUIRED- All candidates must submit the following: Application Cover letter Resume or CV Three (3) References THE DEPARTMENT: Facilities Planning and Management (FP&M) serves as the lead organization for planning, developing, and maintaining the campus' natural and built environments in support of the university’s mission. The department seeks to preserve and enhance CPP’s history, aesthetics, physical assets, and natural ecosystems through coordinated planning, design, and construction of buildings, roads, infrastructure, landscaping and other physical improvements. As an advocate on behalf of the university and its auxiliaries, FPM strives to provide facilities that meet scope, budget, operational needs and functional requirements. FPM is comprised of approximately 200 facilities professionals (FTE) that also provides maintenance services including custodial services, landscaping, recycling, building and mechanical trades, energy and utility management, fleet and auto services. The workforce is culturally diverse and multilingual. Its composition includes full time staff throughout FPM who are also earning their degrees and many whom have graduated from Cal Poly Pomona. The staff includes licensed architects and engineers, accountants, planners, project managers, administrative staff, carpenters, plumbers, locksmiths, painters, electricians, landscape architects, computer technicians, custodians and other building and mechanical trade technicians. DUTIES AND RESPONSIBILITIES: The Facilities Business Services Director will apply a "team leader/coach” approach, with a service-oriented win-win attitude, strong technical skills and communication skills, both written and oral. Promotes and projects a positive attitude, a quality customer service philosophy in the department, and leads by example. Conducts performance evaluations, counsels’ staff on job functions and attendance, and deals with personnel issues. Communicates effectively to ensure that all staff are kept current and aware of new materials, methods, equipment, safety, and regulations in their particular field. Keeps abreast of improvements in area of responsibility. Prepares, justifies and recommends operational budget criteria and is responsible for monitoring expenditures of said budget. Assists in the preparation of capital improvements and deferred maintenance projects. Responsible for evaluating strategic initiatives and/or options in improving operation reliability, efficiency, and cost effectiveness. The incumbent provides direction and supervision to approximately 13 employees by building competence through effecting coaching, performance management and mentoring. They will directly manage four staff members and two managers, provide feedback, and prepare and deliver performance reviews. The incumbent will create an environment in which employees are recognized for their accomplishments and contributions to the success of the facilities team. Responsibilities will include budget development and ongoing financial planning to insure that facilities priorities are met. The incumbent will also direct changes and improvements in work methods and develop performance standards for in-house Facilities Management employees. The Facilities Business Services Director will maintain the fiscal integrity of the Facilities Planning and Management’s (FP&M) resources through the management of the department’s funds, programs, and projects. Provides direction, management, and leadership in the administrative, business planning, accounting and budgeting functions for FP&M. In conjunction with the Senior AVP the incumbent will oversee and direct the department’s financial operation in accordance with the guidelines established by generally accepted accounting principles: Integrated California State University Administrative Manual (ICSUAM), and California State University (CSU) practices and guidelines, and ensures the maintenance of internal financial controls. Oversees and coordinates the preparation of the annual FP&M budget of approximately $12 million. Provides assistance and coordination with the Campus Budget Office on all fiscal reporting and payments for a $300 million campus construction program including oversight for the capital project control systems. Manages and audits the department’s procurement card purchases. Estimates and justifies current and future revenues. Coordinates the application of finance, accounting, billing and audit procedures. Provides strategic consultation and representation to the Senior AVP, Directors, Managers, and Supervisors on financial issues, including financial analysis and projections, cost identification and allocation, revenue and expense analysis, management information analysis, reports and recommendations. Prepares timely, useful and accurate financial reports for the Senior AVP and management team. In conjunction with the Senior AVP the Facilities Business Services Director will oversee the administrative operations, including purchasing and procurement operations, accounting functions, and Human Resources and Payroll related functions. Working in collaboration with campus departments the incumbent will represent FP&M in all administrative matters, ensure appropriate funding deadlines are met, and seek to maintain open communication with all departments. The incumbent will serve on the Division’s Partnership for Improvement team and be responsible for the quality initiatives within FP&M. This position will develop tools to be used for programs and services, evaluations, provide information analysis and direct collection of evaluation data and work closely with the Senior AVP, Directors, Managers, Supervisors, and staff. The incumbent will execute surveys to internal and external customers to evaluate and improve quality of business processes and client services. Organizes and facilitates regularly schedules training with Directors and staff as needed to educate and implement quality improvement strategy. The incumbent will also have the responsibility for all information systems within FP&M and provide strategic leadership in this area. Quality Initiatives and Information systems for FP&M. The Facilities Business Services Director oversees the activities of the Facilities, Customer Service Department including providing guidance to the Customer Support and Workflow Manager and Administration Manager to help them with providing feedback and preparing and delivering performance reviews; the evaluation of specific performance indicators, both financial and operational, and facilitates changes to rectify problems and ensures the delivery of quality services to the campus. Plans necessary activities and programs that support the overall department goals and objectives. Integrates and implements policies and procedure for the FP&M Administrative Service work teams. Helps designs and prepare productivity reports for the Customer Service activities and conducts focus group meetings with key Managers, Supervisors, and staff for the purpose of discussing new policies, reviewing existing methods and developing more efficient procedures. Works closely with Customer Service in the development of tools to measure customer feedback about the quality of services being provided by FP&M. Takes that information and disseminates it to the Directors, Managers and Supervisors for each business unit. Provides regular feedback to customers and develops regular customer service reports for the Senior AVP and management team. The incumbent will also manage the FP&M website responsibilities. The Facilities Business Services Director is responsible for the strategic budget model that assess existing budget models and assumptions, recommending appropriate staffing levels, and provides key calculations for meeting bond covenants and future debt needs. This requires direct responsibility for purchase orders and reconciling all accounts with the PeopleSoft financial system. Serves as the departments’ liaisons to University Financial Services, Budget Services, Procurement, and other fiscal related matters. QUALIFICATIONS: Bachelor’s Degree in a field complementary to the technical skills (particularly financial) required for the position (such as business administration, finance, accounting, etc.) or any combination of education and experience needed to perform the position duties. Valid California Driver’s License and insurance Two (2) years of experience of progressively lead/supervisory/management of staff preferably within a university business environment. Three (3) years related accounting, or financial experience (including reconciliations) and using online financial systems and databases, with exposure to a variety of funding sources and allocations. Five (5) years of progressively responsible technical, analytical, and administrative experience, preferably within in university business environment. The incumbent must have excellent interpersonal skills, superior writing skills, and the ability to present informational matter to all levels of staff and management in the campus community. PREFERRED EXPERIENCE: Graduate business degree Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $130,000 - $140,000 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Paid Vacation Days, CSU Benefits Summary Recruitment Closing Date: Open Until Filled Next Application Review Date: January 16, 2024 REQUIRED- All candidates must submit the following: Application Cover letter Resume or CV Three (3) References THE DEPARTMENT: Facilities Planning and Management (FP&M) serves as the lead organization for planning, developing, and maintaining the campus' natural and built environments in support of the university’s mission. The department seeks to preserve and enhance CPP’s history, aesthetics, physical assets, and natural ecosystems through coordinated planning, design, and construction of buildings, roads, infrastructure, landscaping and other physical improvements. As an advocate on behalf of the university and its auxiliaries, FPM strives to provide facilities that meet scope, budget, operational needs and functional requirements. FPM is comprised of approximately 200 facilities professionals (FTE) that also provides maintenance services including custodial services, landscaping, recycling, building and mechanical trades, energy and utility management, fleet and auto services. The workforce is culturally diverse and multilingual. Its composition includes full time staff throughout FPM who are also earning their degrees and many whom have graduated from Cal Poly Pomona. The staff includes licensed architects and engineers, accountants, planners, project managers, administrative staff, carpenters, plumbers, locksmiths, painters, electricians, landscape architects, computer technicians, custodians and other building and mechanical trade technicians. DUTIES AND RESPONSIBILITIES: The Facilities Business Services Director will apply a "team leader/coach” approach, with a service-oriented win-win attitude, strong technical skills and communication skills, both written and oral. Promotes and projects a positive attitude, a quality customer service philosophy in the department, and leads by example. Conducts performance evaluations, counsels’ staff on job functions and attendance, and deals with personnel issues. Communicates effectively to ensure that all staff are kept current and aware of new materials, methods, equipment, safety, and regulations in their particular field. Keeps abreast of improvements in area of responsibility. Prepares, justifies and recommends operational budget criteria and is responsible for monitoring expenditures of said budget. Assists in the preparation of capital improvements and deferred maintenance projects. Responsible for evaluating strategic initiatives and/or options in improving operation reliability, efficiency, and cost effectiveness. The incumbent provides direction and supervision to approximately 13 employees by building competence through effecting coaching, performance management and mentoring. They will directly manage four staff members and two managers, provide feedback, and prepare and deliver performance reviews. The incumbent will create an environment in which employees are recognized for their accomplishments and contributions to the success of the facilities team. Responsibilities will include budget development and ongoing financial planning to insure that facilities priorities are met. The incumbent will also direct changes and improvements in work methods and develop performance standards for in-house Facilities Management employees. The Facilities Business Services Director will maintain the fiscal integrity of the Facilities Planning and Management’s (FP&M) resources through the management of the department’s funds, programs, and projects. Provides direction, management, and leadership in the administrative, business planning, accounting and budgeting functions for FP&M. In conjunction with the Senior AVP the incumbent will oversee and direct the department’s financial operation in accordance with the guidelines established by generally accepted accounting principles: Integrated California State University Administrative Manual (ICSUAM), and California State University (CSU) practices and guidelines, and ensures the maintenance of internal financial controls. Oversees and coordinates the preparation of the annual FP&M budget of approximately $12 million. Provides assistance and coordination with the Campus Budget Office on all fiscal reporting and payments for a $300 million campus construction program including oversight for the capital project control systems. Manages and audits the department’s procurement card purchases. Estimates and justifies current and future revenues. Coordinates the application of finance, accounting, billing and audit procedures. Provides strategic consultation and representation to the Senior AVP, Directors, Managers, and Supervisors on financial issues, including financial analysis and projections, cost identification and allocation, revenue and expense analysis, management information analysis, reports and recommendations. Prepares timely, useful and accurate financial reports for the Senior AVP and management team. In conjunction with the Senior AVP the Facilities Business Services Director will oversee the administrative operations, including purchasing and procurement operations, accounting functions, and Human Resources and Payroll related functions. Working in collaboration with campus departments the incumbent will represent FP&M in all administrative matters, ensure appropriate funding deadlines are met, and seek to maintain open communication with all departments. The incumbent will serve on the Division’s Partnership for Improvement team and be responsible for the quality initiatives within FP&M. This position will develop tools to be used for programs and services, evaluations, provide information analysis and direct collection of evaluation data and work closely with the Senior AVP, Directors, Managers, Supervisors, and staff. The incumbent will execute surveys to internal and external customers to evaluate and improve quality of business processes and client services. Organizes and facilitates regularly schedules training with Directors and staff as needed to educate and implement quality improvement strategy. The incumbent will also have the responsibility for all information systems within FP&M and provide strategic leadership in this area. Quality Initiatives and Information systems for FP&M. The Facilities Business Services Director oversees the activities of the Facilities, Customer Service Department including providing guidance to the Customer Support and Workflow Manager and Administration Manager to help them with providing feedback and preparing and delivering performance reviews; the evaluation of specific performance indicators, both financial and operational, and facilitates changes to rectify problems and ensures the delivery of quality services to the campus. Plans necessary activities and programs that support the overall department goals and objectives. Integrates and implements policies and procedure for the FP&M Administrative Service work teams. Helps designs and prepare productivity reports for the Customer Service activities and conducts focus group meetings with key Managers, Supervisors, and staff for the purpose of discussing new policies, reviewing existing methods and developing more efficient procedures. Works closely with Customer Service in the development of tools to measure customer feedback about the quality of services being provided by FP&M. Takes that information and disseminates it to the Directors, Managers and Supervisors for each business unit. Provides regular feedback to customers and develops regular customer service reports for the Senior AVP and management team. The incumbent will also manage the FP&M website responsibilities. The Facilities Business Services Director is responsible for the strategic budget model that assess existing budget models and assumptions, recommending appropriate staffing levels, and provides key calculations for meeting bond covenants and future debt needs. This requires direct responsibility for purchase orders and reconciling all accounts with the PeopleSoft financial system. Serves as the departments’ liaisons to University Financial Services, Budget Services, Procurement, and other fiscal related matters. QUALIFICATIONS: Bachelor’s Degree in a field complementary to the technical skills (particularly financial) required for the position (such as business administration, finance, accounting, etc.) or any combination of education and experience needed to perform the position duties. Valid California Driver’s License and insurance Two (2) years of experience of progressively lead/supervisory/management of staff preferably within a university business environment. Three (3) years related accounting, or financial experience (including reconciliations) and using online financial systems and databases, with exposure to a variety of funding sources and allocations. Five (5) years of progressively responsible technical, analytical, and administrative experience, preferably within in university business environment. The incumbent must have excellent interpersonal skills, superior writing skills, and the ability to present informational matter to all levels of staff and management in the campus community. PREFERRED EXPERIENCE: Graduate business degree Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Human Resources Assistant Director (Employee Relations)
City of San Antonio, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/hr-assistant-director-employee-relations/
About San Antonio
The City of San Antonio is the Nation’s 7th largest city and is home to more than 1.6 million residents. Located in South Central Texas, approximately 140 miles from the Gulf of Mexico, San Antonio offers its residents one of the most attractive and affordable lifestyles in the country. Residents enjoy one of the lowest tax rates in the State as well as a plentiful supply of high-quality housing and low utility rates. The economy of San Antonio is an excellent mix of business services, manufacturing, health care, communications, corporate and regional offices, government, and the convention and tourism industry. San Antonio is also home to one of the largest concentrations of military bases in the United States. One of the nation's fastest growing cities, San Antonio is rich in recreational and cultural opportunities and is home to the San Antonio Spurs.
City Government
San Antonio has a Council-Manager form of government with an eleven-member City Council. Councilmembers are elected by District, while the Mayor is elected at-large. The term of office for the Mayor and all members of the City are two-year terms, for not more than four (4) full terms of office. The City Council appoints the City Manager, who appoints all officials in executive positions with the exception of the City Clerk, City Internal Auditor, Presiding Judge, and Municipal Judges.
The City of San Antonio has been recognized for its high level of professional management and model practices by the International City/County Management Association (ICMA), and National Civic League, amongst others. For ten consecutive years, the City has maintained a AAA bond rating. The Fiscal Year 2022 adopted operating budget is $3.1 billion with close to 13,000 employees across approximately 40 departments. The City has made a commitment to advancing diversity, equity and inclusion, primarily through the formation of a citywide Office of Equity in 2017.
The Human Resources Department
The Human Resources Department provides the City organization with effective human resource management services that focus on our customers' needs. The Department is comprised of five (5) divisions that include Communications & Customer Service, Benefits & Wellness, Employee Relations & HR Policy & Testing, Training & Employee Engagement, and Recruitment, Classification & Compensation.
Human Resources (HR) seeks to align the efforts of the City’s most valuable asset, its employees, with organizational strategy to serve the residents of San Antonio. Human Resources partners with departments to provide strategic workforce planning, management strategies, and core human resource services. Workforce planning and management strategies include, but are not limited to: compensation and job content analysis and recommendations; review of Citywide and departmental personnel and HR practices; organizational effectiveness assessments; delivery of training programs; and conflict resolution between management and employees.
Human Resources’ core functions include: employee benefits and wellness, recruitment and selection; facilitation of employee grievances; Equal Employment Opportunity (EEO) and Municipal Integrity investigations and resolution of internal complaints; coordination of the Municipal Civil Service Commissions and the Affirmative Action Advisory Committee; facilitation of entry and promotional testing and coordination of the grievance and arbitration process for uniformed employees; development and monitoring of the City’s voluntary Workforce Diversity Plan; and processing of Human Resources related transactions for departments in the SAP Human Resources Information System (HRIS).
The Position
The Assistant Director is responsible for assisting the Director in planning, managing, and overseeing the activities and operations of the Employee Relations Division of the Human Resources Department. They will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the Director. They will Exercise direct supervision over assigned staff.
Essential Job Functions
Assists in assuming full management responsibility for all Employee Relations services and activities and ensuring coordination with all Human Resources Divisions; and recommends and administers policies and procedures.
Assists in managing the development and implementation of department goals, objectives, policies, and priorities for Employee Relations; establishes, within City policy, appropriate service and staffing levels; and allocates resources accordingly.
Assists in monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; and identifies opportunities for improvement and assists in directing the implementation of changes.
Assists in acting as official departmental representative to other City departments, City Manager’s Office, elected officials and outside agencies; explains, justifies, and defends department programs, policies, and activities; and negotiates and resolves sensitive, significant, and controversial issues.
Assists in selecting, motivating, and evaluating Employee Relations staff; assumes responsibility for evaluation, management, and leadership of these employees; and assists in implementing and administering disciplinary and termination procedures.
Assists in planning, directing, and coordinating, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.
Assists in managing and participating in the development and administration of the department budget; estimates funds needed for staffing, equipment, materials, and supplies; and assists in directing the monitoring and approval of expenditures; and directing the preparation and implementation of budgetary adjustments as necessary.
Assists in coordinating departmental activities with those of other departments and outside agencies and organizations; provides staff assistance to the City Manager, Assistant City Managers, and City Council; and assists in preparing and presenting staff reports and other necessary communications.
Assists in providing staff support to a variety of boards and commissions; attends and participates in professional group meetings; and stays abreast of new trends and innovations in the Human Resources fields.
Establishes employee relations programs designed to provide counseling, guidance, and information to employees with job grievances.
Develops and coordinates the Extended Sick Leave Program.
Coordinates the creation and revision of personnel-related Administrative Directives; provides interpretation of directives to Departments.
Provide staff support to the Municipal Civil Service Commission and the Firefighter' & Police Officers' Civil Service Commission.
Assists in responding to and resolving sensitive inquiries and complaints from both internal and external sources.
Assists in reviewing and signing all higher-level department communication, including ordinances and contracts.
Attends City Council meetings and takes necessary action regarding Council agenda items.
Assists in working with department heads and other officials on various personnel problems interpreting the Civil Service laws, rules, and general personnel policies.
Directs and coordinates various personnel activities as required.
Prepares periodic and special workforce analysis reports.
Various methods of communication are used to assist the Director with providing or receiving information, actively listening and responding to sensitive matters or policies impacting employees and collaborating with other City departments.
Performs related duties and fulfills responsibilities as required.
Education & Experience
Qualified candidates will have a Bachelor's Degree from an accredited college with major coursework in coursework in Public or Business Administration or a related field. A Master's Degree in a related field is preferred. They will also have eight (8) years of increasingly responsible professional experience in administrative services and personnel administration, including three (3) years of direct supervisory responsibility. The most highly qualified candidates for consideration will be selected based on a combination of education, career experience, and accomplishments that best fits the needs of the City of San Antonio.
Ideal Candidate
The ideal candidate should have extensive experience in employee relations to include federal and state labor laws and regulations, investigating complaints, violence in the workplace, Equal Employment Opportunity, harassment and sexual harassment, Family and Medical Leave Act (FMLA), Extended Sick Leave Program (short and long-term disability), and return-to-work issues; experience can be drawn from the public or private sector.
The ideal candidate will enjoy working in a fast-paced, complex public sector environment with a high-energy human resources team that has a genuine interest in helping employees understand their rights and responsibilities and giving guidance in the consistent application of human resources laws and City policies.
The ideal candidate should be creative leader with the ability to solve problems, think strategically, identify courses of action and provide recommendations. Advanced oral, written, presentation and listening skills will be essential, as well as strong collaboration and team building skills.
Salary
The City of San Antonio is offering a competitive salary commensurate with experience. The salary range for this position is $113,858.68 – $182,173.94. The City also offers generous benefits and retirement including annual and personal leave, deferred compensation plan, and participation in the Texas Municipal Retirement System (TMRS).
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: SAHRAD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 31, 2023**
The City of San Antonio is an Equal Employment Opportunity Employer.
Mar 05, 2024
Full Time
Human Resources Assistant Director (Employee Relations)
City of San Antonio, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/hr-assistant-director-employee-relations/
About San Antonio
The City of San Antonio is the Nation’s 7th largest city and is home to more than 1.6 million residents. Located in South Central Texas, approximately 140 miles from the Gulf of Mexico, San Antonio offers its residents one of the most attractive and affordable lifestyles in the country. Residents enjoy one of the lowest tax rates in the State as well as a plentiful supply of high-quality housing and low utility rates. The economy of San Antonio is an excellent mix of business services, manufacturing, health care, communications, corporate and regional offices, government, and the convention and tourism industry. San Antonio is also home to one of the largest concentrations of military bases in the United States. One of the nation's fastest growing cities, San Antonio is rich in recreational and cultural opportunities and is home to the San Antonio Spurs.
City Government
San Antonio has a Council-Manager form of government with an eleven-member City Council. Councilmembers are elected by District, while the Mayor is elected at-large. The term of office for the Mayor and all members of the City are two-year terms, for not more than four (4) full terms of office. The City Council appoints the City Manager, who appoints all officials in executive positions with the exception of the City Clerk, City Internal Auditor, Presiding Judge, and Municipal Judges.
The City of San Antonio has been recognized for its high level of professional management and model practices by the International City/County Management Association (ICMA), and National Civic League, amongst others. For ten consecutive years, the City has maintained a AAA bond rating. The Fiscal Year 2022 adopted operating budget is $3.1 billion with close to 13,000 employees across approximately 40 departments. The City has made a commitment to advancing diversity, equity and inclusion, primarily through the formation of a citywide Office of Equity in 2017.
The Human Resources Department
The Human Resources Department provides the City organization with effective human resource management services that focus on our customers' needs. The Department is comprised of five (5) divisions that include Communications & Customer Service, Benefits & Wellness, Employee Relations & HR Policy & Testing, Training & Employee Engagement, and Recruitment, Classification & Compensation.
Human Resources (HR) seeks to align the efforts of the City’s most valuable asset, its employees, with organizational strategy to serve the residents of San Antonio. Human Resources partners with departments to provide strategic workforce planning, management strategies, and core human resource services. Workforce planning and management strategies include, but are not limited to: compensation and job content analysis and recommendations; review of Citywide and departmental personnel and HR practices; organizational effectiveness assessments; delivery of training programs; and conflict resolution between management and employees.
Human Resources’ core functions include: employee benefits and wellness, recruitment and selection; facilitation of employee grievances; Equal Employment Opportunity (EEO) and Municipal Integrity investigations and resolution of internal complaints; coordination of the Municipal Civil Service Commissions and the Affirmative Action Advisory Committee; facilitation of entry and promotional testing and coordination of the grievance and arbitration process for uniformed employees; development and monitoring of the City’s voluntary Workforce Diversity Plan; and processing of Human Resources related transactions for departments in the SAP Human Resources Information System (HRIS).
The Position
The Assistant Director is responsible for assisting the Director in planning, managing, and overseeing the activities and operations of the Employee Relations Division of the Human Resources Department. They will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the Director. They will Exercise direct supervision over assigned staff.
Essential Job Functions
Assists in assuming full management responsibility for all Employee Relations services and activities and ensuring coordination with all Human Resources Divisions; and recommends and administers policies and procedures.
Assists in managing the development and implementation of department goals, objectives, policies, and priorities for Employee Relations; establishes, within City policy, appropriate service and staffing levels; and allocates resources accordingly.
Assists in monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; and identifies opportunities for improvement and assists in directing the implementation of changes.
Assists in acting as official departmental representative to other City departments, City Manager’s Office, elected officials and outside agencies; explains, justifies, and defends department programs, policies, and activities; and negotiates and resolves sensitive, significant, and controversial issues.
Assists in selecting, motivating, and evaluating Employee Relations staff; assumes responsibility for evaluation, management, and leadership of these employees; and assists in implementing and administering disciplinary and termination procedures.
Assists in planning, directing, and coordinating, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.
Assists in managing and participating in the development and administration of the department budget; estimates funds needed for staffing, equipment, materials, and supplies; and assists in directing the monitoring and approval of expenditures; and directing the preparation and implementation of budgetary adjustments as necessary.
Assists in coordinating departmental activities with those of other departments and outside agencies and organizations; provides staff assistance to the City Manager, Assistant City Managers, and City Council; and assists in preparing and presenting staff reports and other necessary communications.
Assists in providing staff support to a variety of boards and commissions; attends and participates in professional group meetings; and stays abreast of new trends and innovations in the Human Resources fields.
Establishes employee relations programs designed to provide counseling, guidance, and information to employees with job grievances.
Develops and coordinates the Extended Sick Leave Program.
Coordinates the creation and revision of personnel-related Administrative Directives; provides interpretation of directives to Departments.
Provide staff support to the Municipal Civil Service Commission and the Firefighter' & Police Officers' Civil Service Commission.
Assists in responding to and resolving sensitive inquiries and complaints from both internal and external sources.
Assists in reviewing and signing all higher-level department communication, including ordinances and contracts.
Attends City Council meetings and takes necessary action regarding Council agenda items.
Assists in working with department heads and other officials on various personnel problems interpreting the Civil Service laws, rules, and general personnel policies.
Directs and coordinates various personnel activities as required.
Prepares periodic and special workforce analysis reports.
Various methods of communication are used to assist the Director with providing or receiving information, actively listening and responding to sensitive matters or policies impacting employees and collaborating with other City departments.
Performs related duties and fulfills responsibilities as required.
Education & Experience
Qualified candidates will have a Bachelor's Degree from an accredited college with major coursework in coursework in Public or Business Administration or a related field. A Master's Degree in a related field is preferred. They will also have eight (8) years of increasingly responsible professional experience in administrative services and personnel administration, including three (3) years of direct supervisory responsibility. The most highly qualified candidates for consideration will be selected based on a combination of education, career experience, and accomplishments that best fits the needs of the City of San Antonio.
Ideal Candidate
The ideal candidate should have extensive experience in employee relations to include federal and state labor laws and regulations, investigating complaints, violence in the workplace, Equal Employment Opportunity, harassment and sexual harassment, Family and Medical Leave Act (FMLA), Extended Sick Leave Program (short and long-term disability), and return-to-work issues; experience can be drawn from the public or private sector.
The ideal candidate will enjoy working in a fast-paced, complex public sector environment with a high-energy human resources team that has a genuine interest in helping employees understand their rights and responsibilities and giving guidance in the consistent application of human resources laws and City policies.
The ideal candidate should be creative leader with the ability to solve problems, think strategically, identify courses of action and provide recommendations. Advanced oral, written, presentation and listening skills will be essential, as well as strong collaboration and team building skills.
Salary
The City of San Antonio is offering a competitive salary commensurate with experience. The salary range for this position is $113,858.68 – $182,173.94. The City also offers generous benefits and retirement including annual and personal leave, deferred compensation plan, and participation in the Texas Municipal Retirement System (TMRS).
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: SAHRAD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 31, 2023**
The City of San Antonio is an Equal Employment Opportunity Employer.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER : Y5296O FILING START DATE : 07/22/21 AT 08:00 A.M. (PT) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT : OPEN COMPETITIVE OPPORTUNITY JOB OPPORTUNITY INFORMATION : Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service -OR- full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing or by the last day of filing. NO WITHHOLDS OR OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION . MANANGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP) : This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Under the direction of the Department of Health Services Chief Nursing Officer, the Nursing Director works closely with system, regional, and site leaders to develop, implement, and maintain strategic and operational initiatives for nursing workforce utilization. The incumbent will monitor and trend workforce metrics to develop strategic and implement operational plans for utilization of nursing resources. Essential Job Functions Operational oversight of contract labor process, utilization, and metrics. Develops and monitors daily staffing metrics to promote efficient utilization of nursing resources. Provides strategic and operational leadership for staffing and scheduling technology systems use, build, and integration. Assessment and development of enterprise wide nurse staffing and scheduling processes and policies. Assessment and development of resources utilization best practices to include staffing offices and float pools. Plans the nature, content and extent of nursing staff and administrative services/operations for achievement of both short and long-term objectives. Establishes policy for determining program emphasis and operating guidelines for areas of responsibility, including setting goals. Directs the preparation of budgets for assigned areas; integrates with organizational budget and defends budget and personnel resource requests. Serves as a facilitator for the shared decision-making process and provides leadership for utilization of best practice evidence in nurse staffing and operations; a dministers general personnel management matters and actions. Acts as a resource expert for Nurse Managers, clinical nursing directors, and other equivalent positions; provides guidance, counseling, and advice on techniques of supervision, problem solving, policies, and fiscal and operating systems. Interprets and communicates nursing and organizational philosophy and objectives, Department policies and procedures, and applies recognized standards of nursing. Oversees nursing operations and workforce development initiatives in partnership with human resources & information technology to provide necessary resources for clinicians to maintain evidence based contemporary practice. Evaluates and initiates operational compliance with licensure, accreditation and regulatory standards Performs other duties as assigned. Requirements SELECTION REQUIREMENTS : A Master's degree* in Nursing - OR - a Bachelor's degree* in Nursing with a Master's degree* in Administration or a related field from an accredited college or university -AND- four (4) years of experience within the last 10 years, in the management** of nursing operations, organization-wide programs, or educational programs -AND- a current active license to practice as a Registered Nurse issued by the California Board of Registered Nursing.*** LICENSE AND CERTIFICATION INFORMATION : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Applications submitted without the required evidence of licensure will be considered incomplete. Please ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applications submitted without this information may be considered incomplete. Applicants claiming experience in a state other than California must attach a copy of their registered nurse license from that state to the application at the time of filing or within 15 calendar days of filing. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing must be presented during the selection process and/or prior to the appointment. *** Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted . PHYSICAL CLASS II- Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION : *In order for your Master's or Bachelor's degree to be considered in meeting the Requirements, you must include a legible copy of your "official" diploma, "official" transcripts, or "official" letter from the accredited institution which shows the area of specialization at the time of filing or within 15 calendar days of filing online. Applications received without evidence of the required degree/s will not be accepted as meeting the stated Requirements. **For this examination, management is defined as planning, organizing, staffing, budgeting, directing, and controlling the accomplishment of both short and long term objectives. DESIRABLE QUALIFICATIONS : Additional experience in the management** of nursing operations, organization-wide programs, or educational programs beyond the Selection Requirements. A Doctorate in Nursing Practice or PhD in Nursing from an accredited program. Nurse Executive - Board Certified (NE-BC) certification. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, knowledge, experience, and desirable qualifications based on application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. AVAILABLE SHIFT: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. HARDCOPY/PAPER APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and supplemental questionnaire correctly to receive full credit for relevant education and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and detail description of work performed. If your application is incomplete, including responses in the supplemental questionnaire, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. NOTE: If you are unable to attach documents to your application, you may email the documents to Germine Margosian at gmargosian@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. L. A. County Public Library has announced they are reopening some libraries with limited hours access throughout L. A. County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE 323-914-6365 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 DEPARTMENT CONTACT Germine Margosian, Exam Analyst (213) 288-7000 Gmargosian@dhs.lacounty.gov For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information EXAM NUMBER : Y5296O FILING START DATE : 07/22/21 AT 08:00 A.M. (PT) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT : OPEN COMPETITIVE OPPORTUNITY JOB OPPORTUNITY INFORMATION : Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service -OR- full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing or by the last day of filing. NO WITHHOLDS OR OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION . MANANGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP) : This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Under the direction of the Department of Health Services Chief Nursing Officer, the Nursing Director works closely with system, regional, and site leaders to develop, implement, and maintain strategic and operational initiatives for nursing workforce utilization. The incumbent will monitor and trend workforce metrics to develop strategic and implement operational plans for utilization of nursing resources. Essential Job Functions Operational oversight of contract labor process, utilization, and metrics. Develops and monitors daily staffing metrics to promote efficient utilization of nursing resources. Provides strategic and operational leadership for staffing and scheduling technology systems use, build, and integration. Assessment and development of enterprise wide nurse staffing and scheduling processes and policies. Assessment and development of resources utilization best practices to include staffing offices and float pools. Plans the nature, content and extent of nursing staff and administrative services/operations for achievement of both short and long-term objectives. Establishes policy for determining program emphasis and operating guidelines for areas of responsibility, including setting goals. Directs the preparation of budgets for assigned areas; integrates with organizational budget and defends budget and personnel resource requests. Serves as a facilitator for the shared decision-making process and provides leadership for utilization of best practice evidence in nurse staffing and operations; a dministers general personnel management matters and actions. Acts as a resource expert for Nurse Managers, clinical nursing directors, and other equivalent positions; provides guidance, counseling, and advice on techniques of supervision, problem solving, policies, and fiscal and operating systems. Interprets and communicates nursing and organizational philosophy and objectives, Department policies and procedures, and applies recognized standards of nursing. Oversees nursing operations and workforce development initiatives in partnership with human resources & information technology to provide necessary resources for clinicians to maintain evidence based contemporary practice. Evaluates and initiates operational compliance with licensure, accreditation and regulatory standards Performs other duties as assigned. Requirements SELECTION REQUIREMENTS : A Master's degree* in Nursing - OR - a Bachelor's degree* in Nursing with a Master's degree* in Administration or a related field from an accredited college or university -AND- four (4) years of experience within the last 10 years, in the management** of nursing operations, organization-wide programs, or educational programs -AND- a current active license to practice as a Registered Nurse issued by the California Board of Registered Nursing.*** LICENSE AND CERTIFICATION INFORMATION : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Applications submitted without the required evidence of licensure will be considered incomplete. Please ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applications submitted without this information may be considered incomplete. Applicants claiming experience in a state other than California must attach a copy of their registered nurse license from that state to the application at the time of filing or within 15 calendar days of filing. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing must be presented during the selection process and/or prior to the appointment. *** Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted . PHYSICAL CLASS II- Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION : *In order for your Master's or Bachelor's degree to be considered in meeting the Requirements, you must include a legible copy of your "official" diploma, "official" transcripts, or "official" letter from the accredited institution which shows the area of specialization at the time of filing or within 15 calendar days of filing online. Applications received without evidence of the required degree/s will not be accepted as meeting the stated Requirements. **For this examination, management is defined as planning, organizing, staffing, budgeting, directing, and controlling the accomplishment of both short and long term objectives. DESIRABLE QUALIFICATIONS : Additional experience in the management** of nursing operations, organization-wide programs, or educational programs beyond the Selection Requirements. A Doctorate in Nursing Practice or PhD in Nursing from an accredited program. Nurse Executive - Board Certified (NE-BC) certification. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, knowledge, experience, and desirable qualifications based on application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. AVAILABLE SHIFT: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. HARDCOPY/PAPER APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and supplemental questionnaire correctly to receive full credit for relevant education and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and detail description of work performed. If your application is incomplete, including responses in the supplemental questionnaire, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. NOTE: If you are unable to attach documents to your application, you may email the documents to Germine Margosian at gmargosian@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. L. A. County Public Library has announced they are reopening some libraries with limited hours access throughout L. A. County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE 323-914-6365 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 DEPARTMENT CONTACT Germine Margosian, Exam Analyst (213) 288-7000 Gmargosian@dhs.lacounty.gov For detailed information, please click here
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The Assistant Community Development Director serves as the second in charge and a key business partner for the Community Development Director in overseeing the department's diverse range of activities. The Assistant Director will assist in planning, directing, managing, and overseeing the Department's operations. These duties may include current and long-range advance planning, design review, environmental review, growth management, building and safety, code compliance, and housing programs and functions. The City's newly hired Community Development Director will help determine the precise responsibilities associated with the role in consultation with the candidate selected after assessing his/her experience and interests in alignment with Department priorities. This position is designated as "at will," serving at the pleasure of the appointing authority, and is subject to discharge without cause and right of appeal. WHO YOU ARE The ideal candidate will be a high-energy professional who is comfortable leading and managing in a dynamic environment. Offering impressive depth in modern urban planning principles and practices, he/she will be an outstanding mentor and people manager who is committed to continuous improvement and exceptional customer service. This talented professional will have the demonstrated ability to assist the Director with creating and maintaining a training culture committed to developing staff with a focus on excellence in delivering services and work products. The individual selected will possess a general knowledge of building and safety and housing functions. Previous experience working with elected and appointed officials, community members, developers, and other external stakeholders is essential for success in this new position. The ideal candidate will be an exceptional verbal and written communicator with outstanding interpersonal skills. An approachable professional who welcomes community engagement and interaction, he/she will also be a highly skilled facilitator who is adept at exploring possibilities and guiding collaborative problem-solving. A history of building productive internal and external relationships that support organizational goals will be needed. THE DEPARTMENT The Community Development Department is supported by an FY 2023-24 budget of $15.2 million, with 45 FTEs structured into six divisions: Planning, Permit Services, Housing Services, Code Enforcement, Building and Safety, and Administration. Planning : The Planning Division, part of the Community Development Department, is responsible for creating goals and policies for sustainable future development in the city and ensuring that all proposed and current development complies with those goals. Permit Services: Permit Services - Submit your application or view the various permits and documents needed to get your project started. Housing Services: The City of Ventura provides for numerous community development, and affordable housing activities through the Redevelopment Agency, federal grants including the Community Development Block Grant (CDBG) and HOME Investment Partnerships (HOME) programs, and the city's Affordable Housing Program. Code Enforcement: Code Enforcement serves our community with compassion to promote safe and clean neighborhoods, preserve property values, and support economic vitality through education and compliance. Building & Safety : The Building and Safety Division oversees all phases of new building construction and performs a variety of inspections. The head of the division is the Chief Building Official. The Community Development Department's major multi-year programs include: • Updating the General Plan to establish long-term growth and maintain the wonderful and unique character of Ventura; • Completing a comprehensive Local Coastal Program (LCP) amendment; • Developing and finalizing a Homelessness Plan that includes a Housing Services Report and • Improving the City's Historic Preservation process. To view a map of Current Development Projects in the City, from New Applications to those Under Construction, Visit https://www.cityofventura.ca.gov/432/Planning . MORE INFORMATION For additional information on the position's duties and responsibilities, refer to the job description on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here: Assistant Community Development Director . THE SCHEDULE Tuesday, April 30, 2024, at 5:30 p.m. - Application Deadline. Applications must be submitted by this date to be considered for the position. Week of May 6, 2024 - Candidates will be notified by email of their status by this date. Week of May 13th or 20th - Oral Panel Interviews are tentatively scheduled for this timeframe. Qualifying candidates will be notified by email if they are invited to the panel interview process. Department Selection Interviews will be held promptly after the oral panel interviews have been completed. Qualifying candidates will be notified by email if they are invited to the panel interview process. May 24, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $152,786 - $204,734 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting assistant director-level opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Tuesday, April 30, 2024, at 5:30 p.m. Candidates must attach a cover letter and resume to their online application. If you have questions about the recruitment process, please contact Bill Friedel at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training, and experience equivalent to a bachelor's degree from an accredited college or university with major course work in urban or regional planning, environmental planning, public administration, business administration, or related field and five years of increasingly responsible experience in urban planning, community development, or related experience including two years of administrative and supervisory experience. A master's degree is desirable. Any combination of experience and education that would likely provide the required knowledge and abilities will be considered qualifying. License: Possession of a valid California Class C driver's license is required. Certification: Possession of certification as a Certified Planner from the American Institute of Certified Planners is highly desirable. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline at www.cityofventura.ca.gov/jobs . Your application should show all your relevant education, training, and experience. A Resume and cover letter must be attached to your application, but they will not be accepted in lieu of a completed job application and supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Tuesday, April 30, 2024, at 5:30 p.m. APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened according to the criteria outlined in this job announcement. Candidates will be reviewed, and only those determined to be most qualified based on experience, training, and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for the Week of May 13th or 20th . Select candidates will be notified of specifics after the filing deadline. The department selection interviews will be scheduled promptly after the oral panel interviews. Candidates selected to proceed will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities, such as biking, hiking, kayaking, paddle boarding, sailing, surfing, whale watching, and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, and equality and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 4/30/2024 5:30 PM Pacific
Apr 03, 2024
Full Time
THE POSITION The Assistant Community Development Director serves as the second in charge and a key business partner for the Community Development Director in overseeing the department's diverse range of activities. The Assistant Director will assist in planning, directing, managing, and overseeing the Department's operations. These duties may include current and long-range advance planning, design review, environmental review, growth management, building and safety, code compliance, and housing programs and functions. The City's newly hired Community Development Director will help determine the precise responsibilities associated with the role in consultation with the candidate selected after assessing his/her experience and interests in alignment with Department priorities. This position is designated as "at will," serving at the pleasure of the appointing authority, and is subject to discharge without cause and right of appeal. WHO YOU ARE The ideal candidate will be a high-energy professional who is comfortable leading and managing in a dynamic environment. Offering impressive depth in modern urban planning principles and practices, he/she will be an outstanding mentor and people manager who is committed to continuous improvement and exceptional customer service. This talented professional will have the demonstrated ability to assist the Director with creating and maintaining a training culture committed to developing staff with a focus on excellence in delivering services and work products. The individual selected will possess a general knowledge of building and safety and housing functions. Previous experience working with elected and appointed officials, community members, developers, and other external stakeholders is essential for success in this new position. The ideal candidate will be an exceptional verbal and written communicator with outstanding interpersonal skills. An approachable professional who welcomes community engagement and interaction, he/she will also be a highly skilled facilitator who is adept at exploring possibilities and guiding collaborative problem-solving. A history of building productive internal and external relationships that support organizational goals will be needed. THE DEPARTMENT The Community Development Department is supported by an FY 2023-24 budget of $15.2 million, with 45 FTEs structured into six divisions: Planning, Permit Services, Housing Services, Code Enforcement, Building and Safety, and Administration. Planning : The Planning Division, part of the Community Development Department, is responsible for creating goals and policies for sustainable future development in the city and ensuring that all proposed and current development complies with those goals. Permit Services: Permit Services - Submit your application or view the various permits and documents needed to get your project started. Housing Services: The City of Ventura provides for numerous community development, and affordable housing activities through the Redevelopment Agency, federal grants including the Community Development Block Grant (CDBG) and HOME Investment Partnerships (HOME) programs, and the city's Affordable Housing Program. Code Enforcement: Code Enforcement serves our community with compassion to promote safe and clean neighborhoods, preserve property values, and support economic vitality through education and compliance. Building & Safety : The Building and Safety Division oversees all phases of new building construction and performs a variety of inspections. The head of the division is the Chief Building Official. The Community Development Department's major multi-year programs include: • Updating the General Plan to establish long-term growth and maintain the wonderful and unique character of Ventura; • Completing a comprehensive Local Coastal Program (LCP) amendment; • Developing and finalizing a Homelessness Plan that includes a Housing Services Report and • Improving the City's Historic Preservation process. To view a map of Current Development Projects in the City, from New Applications to those Under Construction, Visit https://www.cityofventura.ca.gov/432/Planning . MORE INFORMATION For additional information on the position's duties and responsibilities, refer to the job description on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here: Assistant Community Development Director . THE SCHEDULE Tuesday, April 30, 2024, at 5:30 p.m. - Application Deadline. Applications must be submitted by this date to be considered for the position. Week of May 6, 2024 - Candidates will be notified by email of their status by this date. Week of May 13th or 20th - Oral Panel Interviews are tentatively scheduled for this timeframe. Qualifying candidates will be notified by email if they are invited to the panel interview process. Department Selection Interviews will be held promptly after the oral panel interviews have been completed. Qualifying candidates will be notified by email if they are invited to the panel interview process. May 24, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $152,786 - $204,734 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting assistant director-level opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Tuesday, April 30, 2024, at 5:30 p.m. Candidates must attach a cover letter and resume to their online application. If you have questions about the recruitment process, please contact Bill Friedel at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training, and experience equivalent to a bachelor's degree from an accredited college or university with major course work in urban or regional planning, environmental planning, public administration, business administration, or related field and five years of increasingly responsible experience in urban planning, community development, or related experience including two years of administrative and supervisory experience. A master's degree is desirable. Any combination of experience and education that would likely provide the required knowledge and abilities will be considered qualifying. License: Possession of a valid California Class C driver's license is required. Certification: Possession of certification as a Certified Planner from the American Institute of Certified Planners is highly desirable. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline at www.cityofventura.ca.gov/jobs . Your application should show all your relevant education, training, and experience. A Resume and cover letter must be attached to your application, but they will not be accepted in lieu of a completed job application and supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Tuesday, April 30, 2024, at 5:30 p.m. APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened according to the criteria outlined in this job announcement. Candidates will be reviewed, and only those determined to be most qualified based on experience, training, and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for the Week of May 13th or 20th . Select candidates will be notified of specifics after the filing deadline. The department selection interviews will be scheduled promptly after the oral panel interviews. Candidates selected to proceed will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities, such as biking, hiking, kayaking, paddle boarding, sailing, surfing, whale watching, and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, and equality and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 4/30/2024 5:30 PM Pacific
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This is a continuous filing exam with filing deadlines on the first Tuesday of each month at 5:00 PM. The upcoming filing deadlines are as follows: Tuesday, February 6, 2024 Tuesday, April 2, 2024 Tuesday, June 4, 2024 Tuesday, August 6, 2024 Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Applications received after the filing deadline will be considered for the next testing cycle. If you have previously applied or started an application for the Emergency Services Dispatcher I , Examination #23-1882-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner’s Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating the County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Under close supervision, to receive training in public safety, emergency compliant taking and radio dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety operations, including Sheriff's Patrol, Fire, Medical, Animal Control Services and Local Government; and to perform related work as required. This is an entry-level classification in the Dispatcher series which is flexibly staffed to the class of Emergency Services Dispatcher II. Emergency Services Dispatchers I work in the Sheriff's Office Emergency Services Dispatch Center and receive on-the-job training. After satisfactory completion of the training period, employees are expected to qualify for appointment to the next higher class of Emergency Services Dispatcher II. For more detailed information about the job classification, visit: Emergency Services Dispatcher I (#1882) . MINIMUM QUALIFICATIONS Either I Experience: The equivalent of six months of experience in the class of Clerk II or an equivalent or higher level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) (Experience must have included public contact.) Or II Experience: The equivalent of six months of general clerical experience that involved public contact and completion of a public safety dispatch training course from an accredited school. Or III The equivalent of six months of general dispatching experience (such as ambulance, service vehicles, etc.). Or IV The equivalent of one year of general clerical experience that involved public contact. Special Requirements: 1. Hearing must be normal in each ear. 2. Ability to type 40 words per minute. 3. A thorough background investigation will be made of all prospective candidates including a psychological exam. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • The highways, main streets, major buildings and geography of Alameda County. • Simple record keeping. Ability to: • Read, write and alphabetize. • Follow written and oral instructions. • Retain oral information. • Learn the operation of two-way radio and telephone communications equipment. • Speak clearly and concisely in a well-modulated voice. • Learn to dispatch public safety equipment in an effective manner. • Deal tactfully with the public. • React with sound judgment under stress and emergency situations while doing several tasks simultaneously. • Learn statutes, rules and regulations applicable to communications. • Learn to operate electronic data terminals. • Listen and clarify incoming calls to extract pertinent information. • Write detailed reports. • Condense a message into a clear written passage. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications to verity possession of minimum requirements. Those applicants who meet minimum qualifications for the class will move onto the next examination component. 2) Applicants that meet the minimum qualifications for the position will be invited to take aperformance examination which is includes a typing test and the CritiCall test. CritiCall is a software that tests job-related knowledge, skills, abilities and competencies critical for public safety dispatchers. The following are some of the areas CritiCall will assess (please note, the following is just an example of areas CritiCall tests for and is not necessarily the components candidates will be tested on): reasoning, stress tolerance, decision making & judgment, multitasking, prioritization, map reading, memory recall, comprehension, probability, data entry and decision-making. For more information regarding the CritiCall test, applicants may visit their website at: https://criticall911.com/dispatcher-testing/applicants/ . Applicants who pass the CritiCall test will be invited to the oral examination. 3) The oral examination will be weighted as 100% of the applicant's final score. Applicants who pass the oral examination will be placed on a list of candidates that are eligible to be referred to a background investigation, the final step in the examination process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website: www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the *April 2, 2024 , filing deadline. Deadline for Filing: *Tuesday, April 2, 2024, at 5:00 PM Review of Applications for Minimum Qualifications: *Tuesday, April 9, 2024 Typing Test and CritiCall Performance Exam: *Friday, April 12, 2024 - Monday, April 22, 2024, 2:00 PM Oral Examination: *Wednesday, May 8, 2024, and Thursday, May 9, 2024 *Updated 3/15/2024 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 08, 2024
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This is a continuous filing exam with filing deadlines on the first Tuesday of each month at 5:00 PM. The upcoming filing deadlines are as follows: Tuesday, February 6, 2024 Tuesday, April 2, 2024 Tuesday, June 4, 2024 Tuesday, August 6, 2024 Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Applications received after the filing deadline will be considered for the next testing cycle. If you have previously applied or started an application for the Emergency Services Dispatcher I , Examination #23-1882-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner’s Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating the County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Under close supervision, to receive training in public safety, emergency compliant taking and radio dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety operations, including Sheriff's Patrol, Fire, Medical, Animal Control Services and Local Government; and to perform related work as required. This is an entry-level classification in the Dispatcher series which is flexibly staffed to the class of Emergency Services Dispatcher II. Emergency Services Dispatchers I work in the Sheriff's Office Emergency Services Dispatch Center and receive on-the-job training. After satisfactory completion of the training period, employees are expected to qualify for appointment to the next higher class of Emergency Services Dispatcher II. For more detailed information about the job classification, visit: Emergency Services Dispatcher I (#1882) . MINIMUM QUALIFICATIONS Either I Experience: The equivalent of six months of experience in the class of Clerk II or an equivalent or higher level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) (Experience must have included public contact.) Or II Experience: The equivalent of six months of general clerical experience that involved public contact and completion of a public safety dispatch training course from an accredited school. Or III The equivalent of six months of general dispatching experience (such as ambulance, service vehicles, etc.). Or IV The equivalent of one year of general clerical experience that involved public contact. Special Requirements: 1. Hearing must be normal in each ear. 2. Ability to type 40 words per minute. 3. A thorough background investigation will be made of all prospective candidates including a psychological exam. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • The highways, main streets, major buildings and geography of Alameda County. • Simple record keeping. Ability to: • Read, write and alphabetize. • Follow written and oral instructions. • Retain oral information. • Learn the operation of two-way radio and telephone communications equipment. • Speak clearly and concisely in a well-modulated voice. • Learn to dispatch public safety equipment in an effective manner. • Deal tactfully with the public. • React with sound judgment under stress and emergency situations while doing several tasks simultaneously. • Learn statutes, rules and regulations applicable to communications. • Learn to operate electronic data terminals. • Listen and clarify incoming calls to extract pertinent information. • Write detailed reports. • Condense a message into a clear written passage. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications to verity possession of minimum requirements. Those applicants who meet minimum qualifications for the class will move onto the next examination component. 2) Applicants that meet the minimum qualifications for the position will be invited to take aperformance examination which is includes a typing test and the CritiCall test. CritiCall is a software that tests job-related knowledge, skills, abilities and competencies critical for public safety dispatchers. The following are some of the areas CritiCall will assess (please note, the following is just an example of areas CritiCall tests for and is not necessarily the components candidates will be tested on): reasoning, stress tolerance, decision making & judgment, multitasking, prioritization, map reading, memory recall, comprehension, probability, data entry and decision-making. For more information regarding the CritiCall test, applicants may visit their website at: https://criticall911.com/dispatcher-testing/applicants/ . Applicants who pass the CritiCall test will be invited to the oral examination. 3) The oral examination will be weighted as 100% of the applicant's final score. Applicants who pass the oral examination will be placed on a list of candidates that are eligible to be referred to a background investigation, the final step in the examination process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website: www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the *April 2, 2024 , filing deadline. Deadline for Filing: *Tuesday, April 2, 2024, at 5:00 PM Review of Applications for Minimum Qualifications: *Tuesday, April 9, 2024 Typing Test and CritiCall Performance Exam: *Friday, April 12, 2024 - Monday, April 22, 2024, 2:00 PM Oral Examination: *Wednesday, May 8, 2024, and Thursday, May 9, 2024 *Updated 3/15/2024 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Cal Poly Pomona Cal Poly Pomona, recognized as one of the most diverse regional universities in the Western United States as well as nationwide, offers an affordable, life-changing education. Less than 30 miles east of Los Angeles, the campus enjoys the excitement of a diverse metropolitan area while retaining the serenity of a foothill community. As a polytechnic university, Cal Poly Pomona utilizes a technology-enhanced, learn-by-doing approach to education. Students enjoy endless opportunities for involvement in a vibrant and diverse community. A Hispanic-Serving Institution, Cal Poly Pomona is among the top 25 colleges in conferring baccalaureate degrees to Hispanic students. Cal Poly Pomona opened on September 15, 1938, with an all-male enrollment of 110 students as the Voorhis Unit of California State Polytechnic College in San Luis Obispo. It was located on the150-acre San Dimas site of the former Voorhis School for Boys. Breakfast cereal magnate, W.K. Kellogg, deeded 813 acres of land located three miles south of the Voorhis campus to the state of California in 1949. In 1956, 508 students and 44 faculty and staff moved from San Dimas to the Kellogg campus. In a first for the all- male campus, 329 women joined the student body in 1961. The Pomona campus separated from the San Luis Obispo campus in 1966 and became California State Polytechnic College, Kellogg Campus. University status was granted in 1972. Today, the university is part of the 23-campus California State University system. Cal Poly Pomona has nearly 30,000 students and 2,700 faculty and staff. Cal Poly Pomona's history and geography are unlike any other university in the region. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket. Benefitting from a campus community that embraces and learns from the richness of its members' myriad lived experiences, Cal Poly Pomona is alive with academic, social, and volunteer and career development opportunities. Faculty in all disciplines put theory to practice, providing students with opportunities to apply their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs. University Rankings Cal Poly Pomona is among the best public universities in the West and is nationally ranked for helping students achieve economic success. As an inclusive polytechnic university, Cal Poly Pomona cultivates success through experiential learning, discovery, and innovation. Cal Poly Pomona embraces local and global challenges and transforms lives. When it comes to quality education, affordability, and career prospects for graduates, Cal Poly Pomona consistently ranks among the best universities in the country. While each ranking is a snapshot of achievement, taken collectively, they provide a picture of a diverse, learn-by-doing university whose students graduate with the skills needed to succeed in a dynamic, evolving work environment. Money Magazine recognized Cal Poly Pomona as one of the “2024 Best Colleges in America,” receiving 4.5 out of 5 stars based on quality of education, affordability, and student outcomes. U.S. News & World Report 2024 Best Colleges ranks Cal Poly Pomona as No. 3 among “Regional Universities West,” a region that covers 15 states, as well as No. 2 among “Top Public Schools in the West” and No. 2 on the “Best Colleges for Veterans” in the region. Money Magazine ranked the College of Business Administration No. 5 in California and No. 30 in the nation on its 2022 “Best Colleges for Business Majors.” Forbes’ third annual “America’s Best Value College” list ranks Cal Poly Pomona among the best in the nation for a student’s return on investment. The university was No. 59 among the 300 schools that made the list. Social Mobility Cal Poly Pomona’s success in admitting and graduating students from lower-economic backgrounds is also receiving attention. The Wall Street Journal listed the university as the top polytechnic and No. 11 on its list of “2024 best U.S. Colleges for Social Mobility.” The Washington Monthly ranked Cal Poly Pomona as the top polytechnic and No. 14 in its ranking for “2023 Best Bang for the BuckColleges.” CollegeNet ranked the university No. 17 in the nation on its “2022 Social Mobility Index.” Diverse Student Body Diverse Issues in Higher Education recognized Cal Poly Pomona as No. 20 in the nation for the most bachelor’s degrees awarded to minoritized students on its “2022 Top 100 Degrees Conferred” list. The university was also No. 13 for bachelor’s degrees earned by Hispanic students and No. 20 for bachelor’s degrees earned by Asian American students. Recognition of Individual Program Excellence U.S. News & World Report recognized the College of Engineering at No. 9 among the nation’s “2024 Best Undergraduate Engineering Programs” where a doctorate was not offered, and No. 3 in the state. Several individual departments were also in the top 10: No. 2 Computer Engineering, No. 3 Mechanical Engineering and Electrical/Electronic/Computer Engineering, and No. 4 Civil Engineering. The Collins College of Hospitality Management is ranked No. 5 in CEO World Magazine ’s 2023 “Best Hospitality and Hotel Management Schools in The World” list. The list goes on, with many additional colleges, departments, and programs ranking highly in the region and the nation. University Leadership The new Director of Conflict Resolution Services and University Ombuds will have a reporting line directly to President Soraya Coley. Dr. Soraya M. Coley became the sixth president of Cal Poly Pomona in January 2015 after more than twenty years of leadership in higher education, pledging to be a leader who is “student-centered, faculty- and staff-focused, and community-minded”. Dr. Coley, the first woman to be named president of Cal Poly Pomona, ushered in a new era of strategic leadership for the campus, establishing a vision for Cal Poly Pomona as a model for an inclusive polytechnic university that inspires creativity, discovery, and innovation, embraces local and global challenges, and transforms lives. In 2023, she received the American Council on Education (ACE) Donna Shavlik Award that honors an individual who demonstrates a sustained commitment to advancing women in higher education through leadership and career development, campus climate, and mentoring. She has served as the ACE Southern California Women’s Network presidential sponsor for four years. In 2022, she was listed as one of the Los Angeles Business Journal 500 - a list of the most influential and most impactful professionals in the Los Angeles region. The Leadership Opportunity The Director of Conflict Resolution Services and University Ombuds will be a campus-wide leader in strengthening the campus culture and climate and enlivening a sense of community and belonging. CPP’s 2017 Strategic Plan affirms its institutional values of fostering an inclusive, welcoming and respectful environment where we nurture relationships and where our individual and collective actions reflect our commitment to one another. As an expression of these values, a strategic initiative focused on advancing organizational development and employee excellence aims to foster a culture of care for employees that is people-centered and helps to develop their skills and talents. In alignment with the Strategic Plan, the position has emerged from two years of extensive internal dialogue culminating in a renewed institutional commitment to creating a coordinated set of aligned people-centered functions that collectively will contribute to a healthy campus culture and climate and a responsive, accountable institution. In March of 2023, President Coley charged a working group of administrators to advance a proposal for a recommended structure, staffing, goals, services, and outcomes for a university Conflict Resolution/Ombuds function that would address broad community concerns from students, staff, and faculty. This charge followed the submission of the report of an Academic Senate Working Group on Conflict Management/Dispute Resolution/Mediation in December 2022, which was focused specifically on the needs of faculty, as well as the preliminary recommendations from the CSU System’s Title IX/DHR Assessment. Mindful of both immediate needs and the desired future scope of the function to serve the community, the university working group convened several meetings in the spring of 2023 during which they reviewed best practices, considered structures and models in place at other institutions, reviewed desired qualifications for personnel, and sought understanding of the operational assets currently in place at CPP. After discussions with the Academic Senate, college deans and department chairs as well as other key campus stakeholders - in which all agreed upon the seriousness of purpose for the new office - the university working group recommended a model that will effectively serve faculty, staff, and students. These efforts resulted in the creation of a multi-year plan to develop the Office of Conflict Resolution Services and University Ombuds. The first step in that plan is to hire a new Director/Ombuds to lead efforts to translate the university’s vision and plan for these services into action. The Director is charged with shaping and realizing the vision for Conflict Resolution Services & Ombuds as an accessible entry point for all community members with a dual purpose of listening/providing guidance as well as building the capacity of individuals and groups to navigate and resolve conflicts. In leading and developing the newly created office, the Director/Ombuds will play a critical role in empowering members of the CPP community to manage conflict effectively by developing individuals’ skills needed for productive dialogue, collaborative relationships, and healthy learning and work environments. The Director/Ombuds will report directly to the President. They will also operate independently of line and staff reporting structures. To promote access and the Director’s ability to engage in problem-solving, they will be a part of the newly created organizational unit of People, Culture, and Institutional Affairs (PCIA). PICA includes the following units, each sharing a commitment to fostering collaboration and communities of practice: Office of the President Employee & Organizational Development & Advancement Employee Labor Relations Office of Equity and Compliance Inclusive Excellence Strategic Communications Conflict Resolution Services and Ombuds In addition, the Director/Ombuds will retain critical partnerships and collaboration with the Dean of Students and Faculty Affairs. The Office of Conflict Resolution Services & Ombuds Informed by internal work already completed on the vision, purpose, and scope of services, the Director/Ombuds will further shape the direction and implement the plan for creating the Office of Conflict Resolution Services and Ombuds. Vision and Purpose : The purpose is to promote mutual respect, civility, and support an ethical and responsive culture for members of the CPP community by providing confidential, impartial, and informal conflict resolution services, problem-solving support, recommendations to appropriate resources and tools, and guidance on questions or concerns related to university structure, policies, procedures, and practices. Proposed Scope of Services: Provide proactive training and development for members of the campus community in healthy workplace interactions, well-being practices, navigating difficult conversations and constructive conflict resolution. Serve as a strategic thought partner in identifying solutions to problems. Help to identify areas and sources of conflict. Provide resources and information about university policies and systems. Provide referrals to and/or offering a range of options for addressing issues and concerns, such as facilitated conversations, conflict coaching, restorative justice circling, alternative dispute resolution, informal climate assessments, and mediation. Identify themes of concern for university leadership and recommend associated approaches to address them including changes to policies and practices. 2024: Year 1 Goals/Objectives Hire and onboard office support staff. Assess immediate campus needs in light of and beyond the existing working group recommendations. Establish relationships with campus partners and collaborators. Develop mission and vision for the office in alignment with the university’s strategic plan. Develop and formalize Office Charter. Develop initial programmatic offerings (in consideration of existing resources) and begin providing services. Implement campus selected case management solution. Formalize the community of practice and develop a routine process for collaboration and consultation. Develop and communicate internal procedures and standards of operation. Educate the campus and raise awareness/visibility of the Office. 2025: Year 2 Goals/Objectives Continue assessment and prioritization of needs. Scale programmatic offerings and services in response to community needs. Develop assessment plan (utilization and satisfaction). Develop reporting mechanisms and provide a schedule for sharing insights on patterns and areas of concern with university leadership and with the campus. Scale staffing to include student and/or faculty fellows and additional professional staffing as emerging needs require. Required Qualifications Education: Master's degree from an accredited university and/or college in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, social work, psychology, higher education, dispute resolution, legal studies, or relevant field. Experience: At least 5 years of progressive experience in facilitating/mediating the resolution of problems and conflicts within higher education. Experience developing bias and conflict resolution educational materials and trainings. Training and experience in specific conflict resolution methods, such as restorative practices, mediation, shuttle diplomacy, facilitated conversations, conflict coaching, racial healing, informal climate assessment. Preferred Qualifications Additional degree in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, conflict resolution, social work, or a related field. Certificate or formal professional development in mediation, conflict resolution or dispute resolution, organizational psychology, higher education, counseling, or related fields. Demonstrated experience in leadership role(s) in higher education. Possess a deep content knowledge of current diversity, equity, and inclusion laws, trends, topics, research, pedagogical needs, and best practices for strategic university DEI and belonging decision making. An astute knowledge of, and demonstrated responsiveness to, the ways socio-cultural forces related to gender, race, ability, class, gender identity, gender expression, etc., systemically impede or propel impacted individuals, groups, and communities. Cultural competency and awareness to be able to interact positively and effectively with a variety of cultural and ethnic backgrounds and viewpoints and at all levels of management, faculty, staff, and students. Must be open, objective, and must seek to understand issues from multiple perspectives. The ombudsperson should be innovative in developing options that are responsive to differing needs. Excellent listening skills including familiarity with emotional intelligence, psychological safety, and effective communication skills. Experience in a unionized working environment. Ability to collaborate and partner with departments and units across campus to effectively implement response protocols and to ensure a holistic response to conflict and bias incidents within the campus community. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or groups, analyze, and define the problem, draw valid conclusions, and project consequences and various alternatives of action. Ability to research/analyze data and recommend policies or procedures. Ability to learn and explain state, federal, CSU and CPP policies and procedures. Ability to maintain neutrality, confidentiality, build trust, and handle sensitive communications. Nominations and Applications The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by January 16, 2024. To apply a candidate should submit 1) a letter of intent addressing how the candidate’s experiences match the position requirements; 2) a current CV/resume; and 3) contact information for at least five professional references, including email addresses and a brief note of the candidate’s working relationship with each. References will not be contacted without the prior knowledge and approval of the candidate and at a later stage in the search. If you have any questions or if you have a disability and need accommodation with pre-employment processes (applications, interviews, etc.), please email CPPDCRUO@academic.search.org. Academic Search is assisting Cal Poly Pomona in this search. To ensure full consideration, inquiries, nominations, and applications (PDF preferred) should be submitted electronically, in confidence, to: CPPDCRUO@academic.search.org. Nominators and prospective candidates may arrange a confidential conversation about this opportunity with the two senior consultants leading this search: Cynthia M. Patterson at Cynthia.Patterson@academicsearch.org . or Maria Thompson at Maria.Thompson@academicsearch.org Additional information about the institution can be found at https://www.cpp.edu. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . Employment Requirements: The salary for this position will be $135,000-$165,000. More information is available at: https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf California State Polytechnic University, Pomona is an Equal Opportunity Employer, including veterans/disability. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on protected status. The university hires only individuals lawfully authorized to work in the United States. The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interests on an annual basis, complete ethics training within 6 months of appointment, and take this training every other year thereafter. A background check (including a criminal record check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment. Cal Poly Pomona is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. Cal Poly Pomona is an Equal Opportunity Employer. About Academic Search Academic Search, Inc. is assisting Cal Poly Pomona in this work. For more than four decades, Academic Search has offered executive search services exclusively to institutions of higher education. Academic Search was founded on the principle of strengthening higher education leadership through professional search services. We are the only search firm in the nation with a formal relationship to a premier leadership development program. As the subsidiary of the American Academic Leadership Institute (AALI), Academic Search provides substantial financial support to a number of leadership identification, development, and support programs across all sectors of public and private higher education. For more information, visit http://www.academicsearch.org/. Advertised: Jan 10 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Cal Poly Pomona Cal Poly Pomona, recognized as one of the most diverse regional universities in the Western United States as well as nationwide, offers an affordable, life-changing education. Less than 30 miles east of Los Angeles, the campus enjoys the excitement of a diverse metropolitan area while retaining the serenity of a foothill community. As a polytechnic university, Cal Poly Pomona utilizes a technology-enhanced, learn-by-doing approach to education. Students enjoy endless opportunities for involvement in a vibrant and diverse community. A Hispanic-Serving Institution, Cal Poly Pomona is among the top 25 colleges in conferring baccalaureate degrees to Hispanic students. Cal Poly Pomona opened on September 15, 1938, with an all-male enrollment of 110 students as the Voorhis Unit of California State Polytechnic College in San Luis Obispo. It was located on the150-acre San Dimas site of the former Voorhis School for Boys. Breakfast cereal magnate, W.K. Kellogg, deeded 813 acres of land located three miles south of the Voorhis campus to the state of California in 1949. In 1956, 508 students and 44 faculty and staff moved from San Dimas to the Kellogg campus. In a first for the all- male campus, 329 women joined the student body in 1961. The Pomona campus separated from the San Luis Obispo campus in 1966 and became California State Polytechnic College, Kellogg Campus. University status was granted in 1972. Today, the university is part of the 23-campus California State University system. Cal Poly Pomona has nearly 30,000 students and 2,700 faculty and staff. Cal Poly Pomona's history and geography are unlike any other university in the region. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket. Benefitting from a campus community that embraces and learns from the richness of its members' myriad lived experiences, Cal Poly Pomona is alive with academic, social, and volunteer and career development opportunities. Faculty in all disciplines put theory to practice, providing students with opportunities to apply their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs. University Rankings Cal Poly Pomona is among the best public universities in the West and is nationally ranked for helping students achieve economic success. As an inclusive polytechnic university, Cal Poly Pomona cultivates success through experiential learning, discovery, and innovation. Cal Poly Pomona embraces local and global challenges and transforms lives. When it comes to quality education, affordability, and career prospects for graduates, Cal Poly Pomona consistently ranks among the best universities in the country. While each ranking is a snapshot of achievement, taken collectively, they provide a picture of a diverse, learn-by-doing university whose students graduate with the skills needed to succeed in a dynamic, evolving work environment. Money Magazine recognized Cal Poly Pomona as one of the “2024 Best Colleges in America,” receiving 4.5 out of 5 stars based on quality of education, affordability, and student outcomes. U.S. News & World Report 2024 Best Colleges ranks Cal Poly Pomona as No. 3 among “Regional Universities West,” a region that covers 15 states, as well as No. 2 among “Top Public Schools in the West” and No. 2 on the “Best Colleges for Veterans” in the region. Money Magazine ranked the College of Business Administration No. 5 in California and No. 30 in the nation on its 2022 “Best Colleges for Business Majors.” Forbes’ third annual “America’s Best Value College” list ranks Cal Poly Pomona among the best in the nation for a student’s return on investment. The university was No. 59 among the 300 schools that made the list. Social Mobility Cal Poly Pomona’s success in admitting and graduating students from lower-economic backgrounds is also receiving attention. The Wall Street Journal listed the university as the top polytechnic and No. 11 on its list of “2024 best U.S. Colleges for Social Mobility.” The Washington Monthly ranked Cal Poly Pomona as the top polytechnic and No. 14 in its ranking for “2023 Best Bang for the BuckColleges.” CollegeNet ranked the university No. 17 in the nation on its “2022 Social Mobility Index.” Diverse Student Body Diverse Issues in Higher Education recognized Cal Poly Pomona as No. 20 in the nation for the most bachelor’s degrees awarded to minoritized students on its “2022 Top 100 Degrees Conferred” list. The university was also No. 13 for bachelor’s degrees earned by Hispanic students and No. 20 for bachelor’s degrees earned by Asian American students. Recognition of Individual Program Excellence U.S. News & World Report recognized the College of Engineering at No. 9 among the nation’s “2024 Best Undergraduate Engineering Programs” where a doctorate was not offered, and No. 3 in the state. Several individual departments were also in the top 10: No. 2 Computer Engineering, No. 3 Mechanical Engineering and Electrical/Electronic/Computer Engineering, and No. 4 Civil Engineering. The Collins College of Hospitality Management is ranked No. 5 in CEO World Magazine ’s 2023 “Best Hospitality and Hotel Management Schools in The World” list. The list goes on, with many additional colleges, departments, and programs ranking highly in the region and the nation. University Leadership The new Director of Conflict Resolution Services and University Ombuds will have a reporting line directly to President Soraya Coley. Dr. Soraya M. Coley became the sixth president of Cal Poly Pomona in January 2015 after more than twenty years of leadership in higher education, pledging to be a leader who is “student-centered, faculty- and staff-focused, and community-minded”. Dr. Coley, the first woman to be named president of Cal Poly Pomona, ushered in a new era of strategic leadership for the campus, establishing a vision for Cal Poly Pomona as a model for an inclusive polytechnic university that inspires creativity, discovery, and innovation, embraces local and global challenges, and transforms lives. In 2023, she received the American Council on Education (ACE) Donna Shavlik Award that honors an individual who demonstrates a sustained commitment to advancing women in higher education through leadership and career development, campus climate, and mentoring. She has served as the ACE Southern California Women’s Network presidential sponsor for four years. In 2022, she was listed as one of the Los Angeles Business Journal 500 - a list of the most influential and most impactful professionals in the Los Angeles region. The Leadership Opportunity The Director of Conflict Resolution Services and University Ombuds will be a campus-wide leader in strengthening the campus culture and climate and enlivening a sense of community and belonging. CPP’s 2017 Strategic Plan affirms its institutional values of fostering an inclusive, welcoming and respectful environment where we nurture relationships and where our individual and collective actions reflect our commitment to one another. As an expression of these values, a strategic initiative focused on advancing organizational development and employee excellence aims to foster a culture of care for employees that is people-centered and helps to develop their skills and talents. In alignment with the Strategic Plan, the position has emerged from two years of extensive internal dialogue culminating in a renewed institutional commitment to creating a coordinated set of aligned people-centered functions that collectively will contribute to a healthy campus culture and climate and a responsive, accountable institution. In March of 2023, President Coley charged a working group of administrators to advance a proposal for a recommended structure, staffing, goals, services, and outcomes for a university Conflict Resolution/Ombuds function that would address broad community concerns from students, staff, and faculty. This charge followed the submission of the report of an Academic Senate Working Group on Conflict Management/Dispute Resolution/Mediation in December 2022, which was focused specifically on the needs of faculty, as well as the preliminary recommendations from the CSU System’s Title IX/DHR Assessment. Mindful of both immediate needs and the desired future scope of the function to serve the community, the university working group convened several meetings in the spring of 2023 during which they reviewed best practices, considered structures and models in place at other institutions, reviewed desired qualifications for personnel, and sought understanding of the operational assets currently in place at CPP. After discussions with the Academic Senate, college deans and department chairs as well as other key campus stakeholders - in which all agreed upon the seriousness of purpose for the new office - the university working group recommended a model that will effectively serve faculty, staff, and students. These efforts resulted in the creation of a multi-year plan to develop the Office of Conflict Resolution Services and University Ombuds. The first step in that plan is to hire a new Director/Ombuds to lead efforts to translate the university’s vision and plan for these services into action. The Director is charged with shaping and realizing the vision for Conflict Resolution Services & Ombuds as an accessible entry point for all community members with a dual purpose of listening/providing guidance as well as building the capacity of individuals and groups to navigate and resolve conflicts. In leading and developing the newly created office, the Director/Ombuds will play a critical role in empowering members of the CPP community to manage conflict effectively by developing individuals’ skills needed for productive dialogue, collaborative relationships, and healthy learning and work environments. The Director/Ombuds will report directly to the President. They will also operate independently of line and staff reporting structures. To promote access and the Director’s ability to engage in problem-solving, they will be a part of the newly created organizational unit of People, Culture, and Institutional Affairs (PCIA). PICA includes the following units, each sharing a commitment to fostering collaboration and communities of practice: Office of the President Employee & Organizational Development & Advancement Employee Labor Relations Office of Equity and Compliance Inclusive Excellence Strategic Communications Conflict Resolution Services and Ombuds In addition, the Director/Ombuds will retain critical partnerships and collaboration with the Dean of Students and Faculty Affairs. The Office of Conflict Resolution Services & Ombuds Informed by internal work already completed on the vision, purpose, and scope of services, the Director/Ombuds will further shape the direction and implement the plan for creating the Office of Conflict Resolution Services and Ombuds. Vision and Purpose : The purpose is to promote mutual respect, civility, and support an ethical and responsive culture for members of the CPP community by providing confidential, impartial, and informal conflict resolution services, problem-solving support, recommendations to appropriate resources and tools, and guidance on questions or concerns related to university structure, policies, procedures, and practices. Proposed Scope of Services: Provide proactive training and development for members of the campus community in healthy workplace interactions, well-being practices, navigating difficult conversations and constructive conflict resolution. Serve as a strategic thought partner in identifying solutions to problems. Help to identify areas and sources of conflict. Provide resources and information about university policies and systems. Provide referrals to and/or offering a range of options for addressing issues and concerns, such as facilitated conversations, conflict coaching, restorative justice circling, alternative dispute resolution, informal climate assessments, and mediation. Identify themes of concern for university leadership and recommend associated approaches to address them including changes to policies and practices. 2024: Year 1 Goals/Objectives Hire and onboard office support staff. Assess immediate campus needs in light of and beyond the existing working group recommendations. Establish relationships with campus partners and collaborators. Develop mission and vision for the office in alignment with the university’s strategic plan. Develop and formalize Office Charter. Develop initial programmatic offerings (in consideration of existing resources) and begin providing services. Implement campus selected case management solution. Formalize the community of practice and develop a routine process for collaboration and consultation. Develop and communicate internal procedures and standards of operation. Educate the campus and raise awareness/visibility of the Office. 2025: Year 2 Goals/Objectives Continue assessment and prioritization of needs. Scale programmatic offerings and services in response to community needs. Develop assessment plan (utilization and satisfaction). Develop reporting mechanisms and provide a schedule for sharing insights on patterns and areas of concern with university leadership and with the campus. Scale staffing to include student and/or faculty fellows and additional professional staffing as emerging needs require. Required Qualifications Education: Master's degree from an accredited university and/or college in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, social work, psychology, higher education, dispute resolution, legal studies, or relevant field. Experience: At least 5 years of progressive experience in facilitating/mediating the resolution of problems and conflicts within higher education. Experience developing bias and conflict resolution educational materials and trainings. Training and experience in specific conflict resolution methods, such as restorative practices, mediation, shuttle diplomacy, facilitated conversations, conflict coaching, racial healing, informal climate assessment. Preferred Qualifications Additional degree in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, conflict resolution, social work, or a related field. Certificate or formal professional development in mediation, conflict resolution or dispute resolution, organizational psychology, higher education, counseling, or related fields. Demonstrated experience in leadership role(s) in higher education. Possess a deep content knowledge of current diversity, equity, and inclusion laws, trends, topics, research, pedagogical needs, and best practices for strategic university DEI and belonging decision making. An astute knowledge of, and demonstrated responsiveness to, the ways socio-cultural forces related to gender, race, ability, class, gender identity, gender expression, etc., systemically impede or propel impacted individuals, groups, and communities. Cultural competency and awareness to be able to interact positively and effectively with a variety of cultural and ethnic backgrounds and viewpoints and at all levels of management, faculty, staff, and students. Must be open, objective, and must seek to understand issues from multiple perspectives. The ombudsperson should be innovative in developing options that are responsive to differing needs. Excellent listening skills including familiarity with emotional intelligence, psychological safety, and effective communication skills. Experience in a unionized working environment. Ability to collaborate and partner with departments and units across campus to effectively implement response protocols and to ensure a holistic response to conflict and bias incidents within the campus community. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or groups, analyze, and define the problem, draw valid conclusions, and project consequences and various alternatives of action. Ability to research/analyze data and recommend policies or procedures. Ability to learn and explain state, federal, CSU and CPP policies and procedures. Ability to maintain neutrality, confidentiality, build trust, and handle sensitive communications. Nominations and Applications The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by January 16, 2024. To apply a candidate should submit 1) a letter of intent addressing how the candidate’s experiences match the position requirements; 2) a current CV/resume; and 3) contact information for at least five professional references, including email addresses and a brief note of the candidate’s working relationship with each. References will not be contacted without the prior knowledge and approval of the candidate and at a later stage in the search. If you have any questions or if you have a disability and need accommodation with pre-employment processes (applications, interviews, etc.), please email CPPDCRUO@academic.search.org. Academic Search is assisting Cal Poly Pomona in this search. To ensure full consideration, inquiries, nominations, and applications (PDF preferred) should be submitted electronically, in confidence, to: CPPDCRUO@academic.search.org. Nominators and prospective candidates may arrange a confidential conversation about this opportunity with the two senior consultants leading this search: Cynthia M. Patterson at Cynthia.Patterson@academicsearch.org . or Maria Thompson at Maria.Thompson@academicsearch.org Additional information about the institution can be found at https://www.cpp.edu. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . Employment Requirements: The salary for this position will be $135,000-$165,000. More information is available at: https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf California State Polytechnic University, Pomona is an Equal Opportunity Employer, including veterans/disability. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on protected status. The university hires only individuals lawfully authorized to work in the United States. The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interests on an annual basis, complete ethics training within 6 months of appointment, and take this training every other year thereafter. A background check (including a criminal record check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment. Cal Poly Pomona is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. Cal Poly Pomona is an Equal Opportunity Employer. About Academic Search Academic Search, Inc. is assisting Cal Poly Pomona in this work. For more than four decades, Academic Search has offered executive search services exclusively to institutions of higher education. Academic Search was founded on the principle of strengthening higher education leadership through professional search services. We are the only search firm in the nation with a formal relationship to a premier leadership development program. As the subsidiary of the American Academic Leadership Institute (AALI), Academic Search provides substantial financial support to a number of leadership identification, development, and support programs across all sectors of public and private higher education. For more information, visit http://www.academicsearch.org/. Advertised: Jan 10 2024 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER : Y5298F FILING START DATE : 08/18/21 AT 08:00 A.M. (PT) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT : OPEN COMPETITIVE OPPORTUNITY NO WITHHOLDS OR OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION . MANANGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP) : This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION : To advance the health of our patients and our communities by providing extraordinary care. DEFINITION : Under the direction of the Department of Health Services Chief Nursing Officer, the Nursing Director works closely with system, regional, and site leaders to develop, implement, and maintain strategic and operational initiatives for nursing workforce utilization. The incumbent will monitor and trend workforce metrics to develop strategic and implement operational plans for utilization of nursing resources. Essential Job Functions Plans, organizes, and directs day-to-day clinic nursing activities, procedures, the quality and quantity of work, staffing standards for a Comprehensive Health Center/Health Center nursing operation. Monitors operational compliance with licensure, accreditation and regulatory standards and recommends changes as needed. Evaluates the performance of subordinates and resolves problems involving grievance and discipline. Advises nurse managers and other nursing staff on management, administrative and/or technical procedures and techniques. Maintains effective interdisciplinary professional relationships with staff throughout LAC/USC Healthcare Network and the Department. Participates in internal/external committees and in team building efforts to ensure positive interpersonal relationships with peers and coworkers. Interprets, establishes and communicates nursing and organizational philosophy and objectives, department policies and procedures, and applies recognized standards of nursing care and practice. Directs the preparation of budgets for assigned area including fixed assets, human resources, capital projects, etc., and adherence to the approved budgets. Determines the subordinate organization structure, nursing operations, nursing methods and standards. Serves as an administrator in his/her absence. Performs other assignments as required. Requirements SELECTION REQUIREMENTS : A Bachelor's degree * in nursing or a relevant Bachelor's degree in administration from an accredited college or university. -AND- A relevant Master's degree * in nursing or administration (MPA, MBA, MHA, MPH in Administration) from an accredited college or university. -AND- Four years of experience in nursing management at the level of Nurse Manager** or higher in a clinical environment. LICENSE AND CERTIFICATION INFORMATION : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Applications submitted without the required evidence of licensure will be considered incomplete. Please ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applications submitted without this information may be considered incomplete. Applicants claiming experience in a state other than California must attach a copy of their registered nurse license from that state to the application at the time of filing or within 15 calendar days of filing. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing must be presented during the selection process and/or prior to the appointment. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted . PHYSICAL CLASS II- Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION : *In order for your Bachelor's or Master's degree to be considered in meeting the Requirements, you must include a legible copy of your "official" diploma/s, "official" transcripts, or "official" letter from the accredited institution which shows the area of specialization at the time of filing or within 15 calendar days of filing online. Applications received without evidence of the required degree/s will not be accepted as meeting the stated Requirements. ** In the County of Los Angeles, a Nurse Manager administers an assigned nursing program or organizational unit with responsibility for planning, selecting, and/or devising the methods and procedures to be used and for directing nursing supervisors and/or other personnel in the accomplishment of designated goals. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: Additional experience beyond the Selection Requirements. Doctorate degree* in Nursing, Public Administration, Business Administration or Health Administration from an accredited university. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. This statement applies to candidates that have passed the examination, and were placed on the eligible list. SPECIAL INFORMATION : FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. AVAILABLE SHIFT : Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. VACANCY INFORMATION :The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. HARDCOPY/PAPER APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and supplemental questionnaire correctly to receive full credit for relevant education and/or experience in the spaces provided so we can evaluate your qualifications for the position. Do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and detail description of work performed. If your application is incomplete, including responses in the supplemental questionnaire, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification.We may reject your application at any time during the examination and hiring process, including after appointment has been made.Falsification of any information may result in disqualification or rescission of appointment.Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. NOTE :If you are unable to attach documents to your application, you may email the documents to Germine Margosian at gmargosian@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER :Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES :For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. L. A. County Public Library has announced they are reopening some libraries with limited hours access throughout L. A. County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE 323-914-7111 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 DEPARTMENT CONTACT Germine Margosian, Exam Analyst (213) 288-7000 Gmargosian@dhs.lacounty.gov For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information EXAM NUMBER : Y5298F FILING START DATE : 08/18/21 AT 08:00 A.M. (PT) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT : OPEN COMPETITIVE OPPORTUNITY NO WITHHOLDS OR OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION . MANANGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP) : This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION : To advance the health of our patients and our communities by providing extraordinary care. DEFINITION : Under the direction of the Department of Health Services Chief Nursing Officer, the Nursing Director works closely with system, regional, and site leaders to develop, implement, and maintain strategic and operational initiatives for nursing workforce utilization. The incumbent will monitor and trend workforce metrics to develop strategic and implement operational plans for utilization of nursing resources. Essential Job Functions Plans, organizes, and directs day-to-day clinic nursing activities, procedures, the quality and quantity of work, staffing standards for a Comprehensive Health Center/Health Center nursing operation. Monitors operational compliance with licensure, accreditation and regulatory standards and recommends changes as needed. Evaluates the performance of subordinates and resolves problems involving grievance and discipline. Advises nurse managers and other nursing staff on management, administrative and/or technical procedures and techniques. Maintains effective interdisciplinary professional relationships with staff throughout LAC/USC Healthcare Network and the Department. Participates in internal/external committees and in team building efforts to ensure positive interpersonal relationships with peers and coworkers. Interprets, establishes and communicates nursing and organizational philosophy and objectives, department policies and procedures, and applies recognized standards of nursing care and practice. Directs the preparation of budgets for assigned area including fixed assets, human resources, capital projects, etc., and adherence to the approved budgets. Determines the subordinate organization structure, nursing operations, nursing methods and standards. Serves as an administrator in his/her absence. Performs other assignments as required. Requirements SELECTION REQUIREMENTS : A Bachelor's degree * in nursing or a relevant Bachelor's degree in administration from an accredited college or university. -AND- A relevant Master's degree * in nursing or administration (MPA, MBA, MHA, MPH in Administration) from an accredited college or university. -AND- Four years of experience in nursing management at the level of Nurse Manager** or higher in a clinical environment. LICENSE AND CERTIFICATION INFORMATION : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Applications submitted without the required evidence of licensure will be considered incomplete. Please ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applications submitted without this information may be considered incomplete. Applicants claiming experience in a state other than California must attach a copy of their registered nurse license from that state to the application at the time of filing or within 15 calendar days of filing. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing must be presented during the selection process and/or prior to the appointment. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted . PHYSICAL CLASS II- Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION : *In order for your Bachelor's or Master's degree to be considered in meeting the Requirements, you must include a legible copy of your "official" diploma/s, "official" transcripts, or "official" letter from the accredited institution which shows the area of specialization at the time of filing or within 15 calendar days of filing online. Applications received without evidence of the required degree/s will not be accepted as meeting the stated Requirements. ** In the County of Los Angeles, a Nurse Manager administers an assigned nursing program or organizational unit with responsibility for planning, selecting, and/or devising the methods and procedures to be used and for directing nursing supervisors and/or other personnel in the accomplishment of designated goals. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: Additional experience beyond the Selection Requirements. Doctorate degree* in Nursing, Public Administration, Business Administration or Health Administration from an accredited university. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. This statement applies to candidates that have passed the examination, and were placed on the eligible list. SPECIAL INFORMATION : FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. AVAILABLE SHIFT : Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. VACANCY INFORMATION :The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. HARDCOPY/PAPER APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and supplemental questionnaire correctly to receive full credit for relevant education and/or experience in the spaces provided so we can evaluate your qualifications for the position. Do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and detail description of work performed. If your application is incomplete, including responses in the supplemental questionnaire, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification.We may reject your application at any time during the examination and hiring process, including after appointment has been made.Falsification of any information may result in disqualification or rescission of appointment.Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. NOTE :If you are unable to attach documents to your application, you may email the documents to Germine Margosian at gmargosian@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER :Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES :For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. L. A. County Public Library has announced they are reopening some libraries with limited hours access throughout L. A. County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE 323-914-7111 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 DEPARTMENT CONTACT Germine Margosian, Exam Analyst (213) 288-7000 Gmargosian@dhs.lacounty.gov For detailed information, please click here
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Assistant Director of Technology Services Job Category: Classified Administrators and Managers Job Opening Date: April 17, 2024 Job Closing Date: May 07, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $126,072- $177,408 annually Required Documents: Resume and Cover Letter Job Description: Application materials must be received by 11:59 pm on 05/06/2024. Required Documents: Must attach Resume and Cover Letter to be considered for the position. NOTICE : Employment in this position is contingent upon funding by 100% SC Redevelopment Allocation. SUMMARY DESCRIPTION Under the direction of the College Director of Technology Services, or designee of the President, assist in managing the college technology department operations, and assigned large college-level projects of a comprehensive technology department that includes, audio-visual and broadcast systems, along with related programs and services provided by department; and by performing the Director's duties when absent or as assigned. To act as liaison on assigned College and District-level technology projects, including contributing to efforts relative to technology needs assessments, coordinating technology-related schedules with construction and technology schedules, providing supporting documentation; and participating in assigned District and College meetings for the planning, design, construction, implementation or remodeling of College facilities as assigned. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. REPRESENTATIVE DUTIES The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assist the Director of Technology Services in directing the College's technology projects and/or technology center, provide College-wide technology support services related to information and assistance for users, equipment service and repair, software implementation and related development, installation and repair; network support, internet access, academic/administrative systems; technology standards and specifications; campus software licensing and technology purchasing; and provide technology support for campus and community-wide events as they relate to projects. 2. Manage help desk operations, technology projects and serve as a central point of contact to complete end user requests in regards to problems or implementations at the desktop/workstation and networking level. Ensure all established departmental procedures are followed. Attend all technology and construction meetings and coordinate proper resources to ensure timely and correct responses to all Requests for Information (RFI) and Request for Proposal (RFP). Ensure all college standards are adhere to in all construction and technology projects. 3. Coordinate College-level user and project implementation related support with District IT for District-wide IT services, such as voice, video, servers and data systems; direct technical staff that maintain the campus telephone and voicemail system; network systems; manage user adds, moves, changes, and telephone assignments at the College level; maintain voicemail accounts; coordinate the purchase of IT-related equipment and systems, such as complex networking systems, data systems, desktops, college servers, SAN, VDI, backup, business continuity, and audio/visual systems, and imaging systems as assigned by Director. 4. Assist in coordinating with District IT when developing specifications for building infrastructure for voice, video network and data systems; assist in writing bid specifications and coordinating with outside vendors for the purchase and installation of voice, video, network and data systems; assist in coordinating, monitoring and evaluating the work of external contractors, ensuring the timely completion of contractual requirements; and maintain complex Cisco and other vendor networking, voice, video and data systems after installation. 5. Work with the District Purchasing, Facilities planning, College Facilities, and other offices to develop bid documents for assigned College technology projects; and evaluate technology and broadcast systems and other equipment; and coordinate with College personnel to determine replacement needs of existing equipment. 6. Assist in coordinating with College and contract personnel when identifying needs to ensure that the most up-to-date technology is used; represent College's technological point of view and position at assigned District and College meetings; 7. Train, supervise and evaluate the performance of assigned technical and support personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work. 8. Attend, collaborate and contribute, as assigned, in meetings with vendors, contractors, administrators, faculty and staff; coordinate and supervise the updating and implementation of College-level improvement projects with vendors, consultants, staff and faculty as directed; and coordinate with District Services on various services for District managed projects. 9. Attend assigned meetings of College and District-wide committees, which may include contributing to the review of the policies and practices for providing technology services; provide College perspective relative to the parameters and criteria for project designs and College established standards; and assist in implementing design and technical standards and ensure these design and standards are adhere to. 10. Assist in setting priorities and developing work and staffing schedules to ensure the timely and efficient operation and maintenance of College technology services and broadcast systems; assist in the implementation of the technology master plan. 11. Assist in developing, preparing and administering project plans, definitions and scope, budgets and schedules for College and District level projects including: charts, GANTT charts, status reports, purchase orders, change orders, and payment applications; review and negotiate claims; and assist in preparing agenda items for submittal to Purchasing Department for review and for Board approval as needed. 12. Act as the College's technology representative, as assigned, in the administration of assigned construction and technology contracts including monitoring and evaluating the work of contractors to ensure accurate payment and timely completion of contractual requirements. 13. Maintain an effective and cooperative working relationship with all College and District Services personnel, including administration, faculty and classified personnel; provide College administrators and other District personnel with regular updates on projects and activities as requested; interact directly with College administrators with policy-level responsibility as assigned by Director. 14. Assist in planning, organizing, implementing, managing and evaluating audiovisual services provided to the College; assist in designing technical and specialized audiovisual systems in response to faculty, student and staff requirements; assist in identifying, evaluating and recommending emerging media equipment, systems, programs, applications, technologies, methodologies and uses. 15. Assist in evaluating emerging and innovative technologies and making proposals regarding their strategic use in serving the needs of students, faculty and staff; ensure innovative technologies assist the college to promote student success; represent the College, as assigned, at District Information Technology meetings; and promote the College's position related to information technology. 16. Maintain a liaison relationship with the student and faculty user community; assist in developing and implementing opportunities for students and staff to learn to use information technology systems and programs; assist in promoting new systems and services to these user communities. 17. Provide status reports of active assigned work to the Director of Technology Services as required. Provide College administrators and other District personnel with regular updates on assigned projects and activities as requested or directed. 18. Coordinate technology purchases and implementations in the College's various learning centers, libraries, such as writing and math labs; evaluate and maintain library information databases, and maintain a variety of tracking systems such as SARS Trak, and photocopier systems as needed. 19. Assist in developing and administering budgets for assigned projects; assist in forecasting future budgets requirements for technology systems, staffing, and facilities infrastructure; and assist in approving technology purchases. Ensure Fixtures, Furniture, and Equipment (FF&E) funds are budget properly to fund all technology in new construction or renovations. 20. Coordinate with outside vendors for the purchase, installation and maintenance of complex voice, video and data systems if not coordinated by District IT personnel. 21. Coordinate the complete documentation of all technical systems including configuration and change control. 22. Maintain an effective inventory system of all hardware, software, and service maintenance agreements (SMAs) 23. Assist in providing appropriate technical solutions for designing and installing both radio and television broadcast systems as needed or assigned. 24. Assist in recommending new broadcast and other equipment for purchase to meet good engineering practices and provide project support representing broadcast and other system design during integration. 25. Assist in diagnosing, repairing or facilitating the repair of component level broadcast-related equipment. 26. Perform related duties as assigned. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Applicable security mandates, rules, and regulations. Capital construction concepts as how they relate to technology implementations. Complex Cisco networking systems and operations including wireless. Desktop refresh, application delivery, and imaging processes. Design experience for digital and analog video and audio signals. District and College policies, procedures, organization, operations, objectives and Community College mission, functions, and participatory governance. Documentation standards and procedures, including public contract administration. Electronic access and related systems. Electronic industry building standards and regulations for voice, video and data installations, as well as, operation principles of voice, video and data systems. Familiarity with automated broadcast control systems, as well as, integration of a wide variety of audio and video broadcast equipment. Federal Communication Commission (FCC) rules and regulations. Modern information technology capabilities and trends. Operation of computers, peripherals, other office equipment and software programs, including database management, spreadsheet, word processing and specialized software. Oral and written communication skills, including public presentation techniques, correct English composition, grammar, spelling and vocabulary. Principles, practices, procedures and operating techniques for distance learning systems, management, supervision, training, project and inventory management and record keeping. Principles of computer/audio/visual systems design and maintenance, data, database, data structure, imaging systems, software development, network design, and server systems design and maintenance. Radio transmitters, microwave links, and satellite systems. Security camera and related systems. State, local and federal laws, regulations, codes and requirements, and District policies affecting the installation, use and maintenance of information technology and related media. Ability to: Analyze problems, complex situations or complex system problems accurately, identify alternative solutions, project consequences of proposed actions, adopt an effective course of action and implement recommendations. Apply and explain applicable District policies and federal, State, and local laws, codes and regulations. Assist in developing, implementing, directing and evaluating information technology services, activities and programs. Assure compliance with legal requirements and District policies, and college processes and procedures. Collect, compile and analyze data. Develop and manage assigned budgets. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain cooperative and effective working relationships with those contacted in the course of work. Evaluate emerging technologies and assist in making recommendations relating to their use within the College that aid in the achievement of the College's goals and objectives. Lead and facilitate group meetings effectively. Maintain current knowledge of technological advances in the field. Participate with the District in the design, procurement and installation of approved technology projects. Plan, organize and direct the work of consultants and contractors; including working with construction contractors, construction superintendents, construction managers, project owners, and understand construction schematics, diagrams, and drawings, and monitor for assurance of conformance to contract requirements. Relate and communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies including those of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy within and outside of the District. Represent the College as assigned at meetings with others, regarding technology and provide information and direction to others with varying levels of information technology knowledge. Run an effective and efficient technical help desk operation. Train, supervise, motivate, and evaluate the performance of assigned personnel. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Use independent judgment, interpersonal skills including tact, patience, motivation, and diplomacy, to work effectively to achieve departmental excellence, common goals and objectives. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor's degree from an accredited college or university with major course work in engineering, computer information systems, educational technology, business administration, or closely-related field. Experience: At least three years of increasingly responsible work experience that demonstrates the ability to assist in directing a broad college-wide information technology program and projects, including network systems, server upgrades and replacement implementations, system upgrades, multimedia services, and at least one year of experience in directly supervising full-time technical personnel. Preferred: Recent evidence of continuing education in areas of information technology, engineering, business management, project management, or related area. At least three years of network management experience, and one year of large software implementation experience. Work experience managing a diverse workforce in an educational environment with participatory governance structures. Teaching experience in higher education is also desirable. Licenses, Certificates, and/or Other Requirements: A valid California driver's license. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Duties are performed primarily in an office environment at a desk or computer work station. Incumbents are subject to frequent contact in person and on the telephone with administrative, management, supervisory, academic and classified staff. Work requires travel to other offices or locations to attend conferences, meetings or conduct work. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Apr 18, 2024
Full Time
Title: Assistant Director of Technology Services Job Category: Classified Administrators and Managers Job Opening Date: April 17, 2024 Job Closing Date: May 07, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $126,072- $177,408 annually Required Documents: Resume and Cover Letter Job Description: Application materials must be received by 11:59 pm on 05/06/2024. Required Documents: Must attach Resume and Cover Letter to be considered for the position. NOTICE : Employment in this position is contingent upon funding by 100% SC Redevelopment Allocation. SUMMARY DESCRIPTION Under the direction of the College Director of Technology Services, or designee of the President, assist in managing the college technology department operations, and assigned large college-level projects of a comprehensive technology department that includes, audio-visual and broadcast systems, along with related programs and services provided by department; and by performing the Director's duties when absent or as assigned. To act as liaison on assigned College and District-level technology projects, including contributing to efforts relative to technology needs assessments, coordinating technology-related schedules with construction and technology schedules, providing supporting documentation; and participating in assigned District and College meetings for the planning, design, construction, implementation or remodeling of College facilities as assigned. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. REPRESENTATIVE DUTIES The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assist the Director of Technology Services in directing the College's technology projects and/or technology center, provide College-wide technology support services related to information and assistance for users, equipment service and repair, software implementation and related development, installation and repair; network support, internet access, academic/administrative systems; technology standards and specifications; campus software licensing and technology purchasing; and provide technology support for campus and community-wide events as they relate to projects. 2. Manage help desk operations, technology projects and serve as a central point of contact to complete end user requests in regards to problems or implementations at the desktop/workstation and networking level. Ensure all established departmental procedures are followed. Attend all technology and construction meetings and coordinate proper resources to ensure timely and correct responses to all Requests for Information (RFI) and Request for Proposal (RFP). Ensure all college standards are adhere to in all construction and technology projects. 3. Coordinate College-level user and project implementation related support with District IT for District-wide IT services, such as voice, video, servers and data systems; direct technical staff that maintain the campus telephone and voicemail system; network systems; manage user adds, moves, changes, and telephone assignments at the College level; maintain voicemail accounts; coordinate the purchase of IT-related equipment and systems, such as complex networking systems, data systems, desktops, college servers, SAN, VDI, backup, business continuity, and audio/visual systems, and imaging systems as assigned by Director. 4. Assist in coordinating with District IT when developing specifications for building infrastructure for voice, video network and data systems; assist in writing bid specifications and coordinating with outside vendors for the purchase and installation of voice, video, network and data systems; assist in coordinating, monitoring and evaluating the work of external contractors, ensuring the timely completion of contractual requirements; and maintain complex Cisco and other vendor networking, voice, video and data systems after installation. 5. Work with the District Purchasing, Facilities planning, College Facilities, and other offices to develop bid documents for assigned College technology projects; and evaluate technology and broadcast systems and other equipment; and coordinate with College personnel to determine replacement needs of existing equipment. 6. Assist in coordinating with College and contract personnel when identifying needs to ensure that the most up-to-date technology is used; represent College's technological point of view and position at assigned District and College meetings; 7. Train, supervise and evaluate the performance of assigned technical and support personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work. 8. Attend, collaborate and contribute, as assigned, in meetings with vendors, contractors, administrators, faculty and staff; coordinate and supervise the updating and implementation of College-level improvement projects with vendors, consultants, staff and faculty as directed; and coordinate with District Services on various services for District managed projects. 9. Attend assigned meetings of College and District-wide committees, which may include contributing to the review of the policies and practices for providing technology services; provide College perspective relative to the parameters and criteria for project designs and College established standards; and assist in implementing design and technical standards and ensure these design and standards are adhere to. 10. Assist in setting priorities and developing work and staffing schedules to ensure the timely and efficient operation and maintenance of College technology services and broadcast systems; assist in the implementation of the technology master plan. 11. Assist in developing, preparing and administering project plans, definitions and scope, budgets and schedules for College and District level projects including: charts, GANTT charts, status reports, purchase orders, change orders, and payment applications; review and negotiate claims; and assist in preparing agenda items for submittal to Purchasing Department for review and for Board approval as needed. 12. Act as the College's technology representative, as assigned, in the administration of assigned construction and technology contracts including monitoring and evaluating the work of contractors to ensure accurate payment and timely completion of contractual requirements. 13. Maintain an effective and cooperative working relationship with all College and District Services personnel, including administration, faculty and classified personnel; provide College administrators and other District personnel with regular updates on projects and activities as requested; interact directly with College administrators with policy-level responsibility as assigned by Director. 14. Assist in planning, organizing, implementing, managing and evaluating audiovisual services provided to the College; assist in designing technical and specialized audiovisual systems in response to faculty, student and staff requirements; assist in identifying, evaluating and recommending emerging media equipment, systems, programs, applications, technologies, methodologies and uses. 15. Assist in evaluating emerging and innovative technologies and making proposals regarding their strategic use in serving the needs of students, faculty and staff; ensure innovative technologies assist the college to promote student success; represent the College, as assigned, at District Information Technology meetings; and promote the College's position related to information technology. 16. Maintain a liaison relationship with the student and faculty user community; assist in developing and implementing opportunities for students and staff to learn to use information technology systems and programs; assist in promoting new systems and services to these user communities. 17. Provide status reports of active assigned work to the Director of Technology Services as required. Provide College administrators and other District personnel with regular updates on assigned projects and activities as requested or directed. 18. Coordinate technology purchases and implementations in the College's various learning centers, libraries, such as writing and math labs; evaluate and maintain library information databases, and maintain a variety of tracking systems such as SARS Trak, and photocopier systems as needed. 19. Assist in developing and administering budgets for assigned projects; assist in forecasting future budgets requirements for technology systems, staffing, and facilities infrastructure; and assist in approving technology purchases. Ensure Fixtures, Furniture, and Equipment (FF&E) funds are budget properly to fund all technology in new construction or renovations. 20. Coordinate with outside vendors for the purchase, installation and maintenance of complex voice, video and data systems if not coordinated by District IT personnel. 21. Coordinate the complete documentation of all technical systems including configuration and change control. 22. Maintain an effective inventory system of all hardware, software, and service maintenance agreements (SMAs) 23. Assist in providing appropriate technical solutions for designing and installing both radio and television broadcast systems as needed or assigned. 24. Assist in recommending new broadcast and other equipment for purchase to meet good engineering practices and provide project support representing broadcast and other system design during integration. 25. Assist in diagnosing, repairing or facilitating the repair of component level broadcast-related equipment. 26. Perform related duties as assigned. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Applicable security mandates, rules, and regulations. Capital construction concepts as how they relate to technology implementations. Complex Cisco networking systems and operations including wireless. Desktop refresh, application delivery, and imaging processes. Design experience for digital and analog video and audio signals. District and College policies, procedures, organization, operations, objectives and Community College mission, functions, and participatory governance. Documentation standards and procedures, including public contract administration. Electronic access and related systems. Electronic industry building standards and regulations for voice, video and data installations, as well as, operation principles of voice, video and data systems. Familiarity with automated broadcast control systems, as well as, integration of a wide variety of audio and video broadcast equipment. Federal Communication Commission (FCC) rules and regulations. Modern information technology capabilities and trends. Operation of computers, peripherals, other office equipment and software programs, including database management, spreadsheet, word processing and specialized software. Oral and written communication skills, including public presentation techniques, correct English composition, grammar, spelling and vocabulary. Principles, practices, procedures and operating techniques for distance learning systems, management, supervision, training, project and inventory management and record keeping. Principles of computer/audio/visual systems design and maintenance, data, database, data structure, imaging systems, software development, network design, and server systems design and maintenance. Radio transmitters, microwave links, and satellite systems. Security camera and related systems. State, local and federal laws, regulations, codes and requirements, and District policies affecting the installation, use and maintenance of information technology and related media. Ability to: Analyze problems, complex situations or complex system problems accurately, identify alternative solutions, project consequences of proposed actions, adopt an effective course of action and implement recommendations. Apply and explain applicable District policies and federal, State, and local laws, codes and regulations. Assist in developing, implementing, directing and evaluating information technology services, activities and programs. Assure compliance with legal requirements and District policies, and college processes and procedures. Collect, compile and analyze data. Develop and manage assigned budgets. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain cooperative and effective working relationships with those contacted in the course of work. Evaluate emerging technologies and assist in making recommendations relating to their use within the College that aid in the achievement of the College's goals and objectives. Lead and facilitate group meetings effectively. Maintain current knowledge of technological advances in the field. Participate with the District in the design, procurement and installation of approved technology projects. Plan, organize and direct the work of consultants and contractors; including working with construction contractors, construction superintendents, construction managers, project owners, and understand construction schematics, diagrams, and drawings, and monitor for assurance of conformance to contract requirements. Relate and communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies including those of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy within and outside of the District. Represent the College as assigned at meetings with others, regarding technology and provide information and direction to others with varying levels of information technology knowledge. Run an effective and efficient technical help desk operation. Train, supervise, motivate, and evaluate the performance of assigned personnel. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Use independent judgment, interpersonal skills including tact, patience, motivation, and diplomacy, to work effectively to achieve departmental excellence, common goals and objectives. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor's degree from an accredited college or university with major course work in engineering, computer information systems, educational technology, business administration, or closely-related field. Experience: At least three years of increasingly responsible work experience that demonstrates the ability to assist in directing a broad college-wide information technology program and projects, including network systems, server upgrades and replacement implementations, system upgrades, multimedia services, and at least one year of experience in directly supervising full-time technical personnel. Preferred: Recent evidence of continuing education in areas of information technology, engineering, business management, project management, or related area. At least three years of network management experience, and one year of large software implementation experience. Work experience managing a diverse workforce in an educational environment with participatory governance structures. Teaching experience in higher education is also desirable. Licenses, Certificates, and/or Other Requirements: A valid California driver's license. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Duties are performed primarily in an office environment at a desk or computer work station. Incumbents are subject to frequent contact in person and on the telephone with administrative, management, supervisory, academic and classified staff. Work requires travel to other offices or locations to attend conferences, meetings or conduct work. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under the general direction of the Special Advisor to the Provost and with a dotted line report to the Associate Vice President for Human Resources, the Assistant Director of Personnel is responsible for the strategic management and oversight of all personnel functions for the Office of the Provost and Academic Affairs divisional (non-college) units. The position provides personnel policy analysis and strategic consultations and serves as the Human Resources Business Partner (HRBP) for the Office of the Provost and Academic Affairs associated (non-college) divisional units, overseeing human resource functions such as labor and employee relations, performance management, strategy and process for talent acquisition and recruitment, employee onboarding, position classifications, personnel change actions, and professional development programs to support Academic Affairs’ mission and organizational goals. This position plays a vital role in partnering with college HRBPs, Academic Affairs divisional (non-college) unit administrators, and the Office of the Provost to develop personnel and organizational strategies, structure, policy, and programs that align with divisional and unit goals and further our commitment to recruit and retain a diverse and inclusive workforce. This position manages a broad range of complex, confidential and sensitive personnel matters and provides their expertise and recommendations to the Office of the Provost and Academic Affairs divisional (non-college) unit administrators. Department Summary The provost and executive vice president (provost and EVP) for Academic Affairs is the chief academic officer of the university, is the most senior among the vice presidents, and reports directly to the president. The provost and EVP serves as acting president in the absence of the president. As the highest ranking academic, the provost and EVP is responsible for developing and implementing academic plans and policies, which will enable the university community to achieve the highest levels of academic excellence. The provost and EVP serves on the President’s Cabinet and works collaboratively with the leaders of other university divisions to promote academic excellence, execute the university strategic plan, and determine where resources should be strategically allocated and invested. The college deans, Academic Affairs’ division leadership, the vice president for Research, Economic Development, and Graduate Education (R-EDGE), the vice president for Strategic Enrollment Management (SEM) report to the provost and EVP. The vice president for University Personnel and the associate vice provost for Academic Personnel have a dotted line report to the provost and EVP. The provost and EVP also represents the campus within the CSU and to external constituencies as designated by the president. The Office of the Provost staff supports the vision of the provost and EVP, the university, and the Learn by Doing experience. Key Qualifications Mastery of standard Human Resources principles, practices and techniques, including the areas of performance management, employee relations, employee and organizational development, talent acquisition, disability leaves and accommodation. Demonstrated ability to effectively perform work of a highly sensitive and confidential nature which requires access to information which directly relates to collective bargaining negotiations or management strategies. Demonstrated ability to negotiate challenging situations and conflicts. Demonstrated practical application of facilitation, advising, coaching, mediation, conflict resolution, and negotiation; ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Demonstrated skill in modeling a culture of open and honest communication, respect, inclusion, integrity, balance, authenticity, high achievement, and professionalism. Demonstrated experience working with and implementing diversity related policies, programs and initiatives; demonstrated skill in leading efforts to create a diverse, engaged and highly effective workforce. Proven success in establishing and implementing objectives and plans to accomplish program and service goals. Understanding and practical application of program development, training, and coordination skills. Ability to research, plan, evaluate, and implement programs and services. Ability to develop, organize, coordinate, and assess comprehensive programmatic events, new employee onboarding programs, training sessions, and learning opportunities. Strong analytical and research skills; demonstrated ability to interpret, communicate and consistently apply a wide variety of complex policies and procedures where specific guidelines may not exist and to develop well-reasoned conclusions and recommendations. Experience extracting, interpreting, compiling, and presenting qualitative and quantitative data for a variety of audiences, and effectively communicate results of analyses. Excellent customer service skills, including ability to represent the division in a professional and conscientious manner. Demonstrated ability to maintain high quality/standards of work, leadership, ethics, commitment, and professional responsibility and judgment. Excellent organizational and time management skills with the ability to set own priorities to coordinate and independently carry out multiple assignments with fluctuating and time-sensitive deadlines. Demonstrated skill coordinating several personnel functions and determining the relative importance of each. Proven leadership and management skills and experience working collaboratively in a team environment. Demonstrated ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University. Excellent written and verbal communication skills. Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, online systems, and Internet as well as online calendaring and email. Capacity to learn and adapt quickly to new technology, software, situations, methods and procedures; general interest in making full and efficient use of information technology and resources. Knowledge of workforce planning, project management, and change management principles. Experience using metrics to analyze, explain and persuade organizational change. Thorough knowledge of or ability to quickly learn CSU classification standards, collective bargaining contracts, and principles of labor relations. Working knowledge of or ability to quickly learn University infrastructure, policies, and procedures. Education and Experience Bachelor’s Degree and five (5) years of progressively responsible human resources experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Salary and Benefits The anticipated hiring range for this role is $100,000 - $115,000 annually. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 13, 2024
Job Summary Under the general direction of the Special Advisor to the Provost and with a dotted line report to the Associate Vice President for Human Resources, the Assistant Director of Personnel is responsible for the strategic management and oversight of all personnel functions for the Office of the Provost and Academic Affairs divisional (non-college) units. The position provides personnel policy analysis and strategic consultations and serves as the Human Resources Business Partner (HRBP) for the Office of the Provost and Academic Affairs associated (non-college) divisional units, overseeing human resource functions such as labor and employee relations, performance management, strategy and process for talent acquisition and recruitment, employee onboarding, position classifications, personnel change actions, and professional development programs to support Academic Affairs’ mission and organizational goals. This position plays a vital role in partnering with college HRBPs, Academic Affairs divisional (non-college) unit administrators, and the Office of the Provost to develop personnel and organizational strategies, structure, policy, and programs that align with divisional and unit goals and further our commitment to recruit and retain a diverse and inclusive workforce. This position manages a broad range of complex, confidential and sensitive personnel matters and provides their expertise and recommendations to the Office of the Provost and Academic Affairs divisional (non-college) unit administrators. Department Summary The provost and executive vice president (provost and EVP) for Academic Affairs is the chief academic officer of the university, is the most senior among the vice presidents, and reports directly to the president. The provost and EVP serves as acting president in the absence of the president. As the highest ranking academic, the provost and EVP is responsible for developing and implementing academic plans and policies, which will enable the university community to achieve the highest levels of academic excellence. The provost and EVP serves on the President’s Cabinet and works collaboratively with the leaders of other university divisions to promote academic excellence, execute the university strategic plan, and determine where resources should be strategically allocated and invested. The college deans, Academic Affairs’ division leadership, the vice president for Research, Economic Development, and Graduate Education (R-EDGE), the vice president for Strategic Enrollment Management (SEM) report to the provost and EVP. The vice president for University Personnel and the associate vice provost for Academic Personnel have a dotted line report to the provost and EVP. The provost and EVP also represents the campus within the CSU and to external constituencies as designated by the president. The Office of the Provost staff supports the vision of the provost and EVP, the university, and the Learn by Doing experience. Key Qualifications Mastery of standard Human Resources principles, practices and techniques, including the areas of performance management, employee relations, employee and organizational development, talent acquisition, disability leaves and accommodation. Demonstrated ability to effectively perform work of a highly sensitive and confidential nature which requires access to information which directly relates to collective bargaining negotiations or management strategies. Demonstrated ability to negotiate challenging situations and conflicts. Demonstrated practical application of facilitation, advising, coaching, mediation, conflict resolution, and negotiation; ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Demonstrated skill in modeling a culture of open and honest communication, respect, inclusion, integrity, balance, authenticity, high achievement, and professionalism. Demonstrated experience working with and implementing diversity related policies, programs and initiatives; demonstrated skill in leading efforts to create a diverse, engaged and highly effective workforce. Proven success in establishing and implementing objectives and plans to accomplish program and service goals. Understanding and practical application of program development, training, and coordination skills. Ability to research, plan, evaluate, and implement programs and services. Ability to develop, organize, coordinate, and assess comprehensive programmatic events, new employee onboarding programs, training sessions, and learning opportunities. Strong analytical and research skills; demonstrated ability to interpret, communicate and consistently apply a wide variety of complex policies and procedures where specific guidelines may not exist and to develop well-reasoned conclusions and recommendations. Experience extracting, interpreting, compiling, and presenting qualitative and quantitative data for a variety of audiences, and effectively communicate results of analyses. Excellent customer service skills, including ability to represent the division in a professional and conscientious manner. Demonstrated ability to maintain high quality/standards of work, leadership, ethics, commitment, and professional responsibility and judgment. Excellent organizational and time management skills with the ability to set own priorities to coordinate and independently carry out multiple assignments with fluctuating and time-sensitive deadlines. Demonstrated skill coordinating several personnel functions and determining the relative importance of each. Proven leadership and management skills and experience working collaboratively in a team environment. Demonstrated ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University. Excellent written and verbal communication skills. Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, online systems, and Internet as well as online calendaring and email. Capacity to learn and adapt quickly to new technology, software, situations, methods and procedures; general interest in making full and efficient use of information technology and resources. Knowledge of workforce planning, project management, and change management principles. Experience using metrics to analyze, explain and persuade organizational change. Thorough knowledge of or ability to quickly learn CSU classification standards, collective bargaining contracts, and principles of labor relations. Working knowledge of or ability to quickly learn University infrastructure, policies, and procedures. Education and Experience Bachelor’s Degree and five (5) years of progressively responsible human resources experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Salary and Benefits The anticipated hiring range for this role is $100,000 - $115,000 annually. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Cal State University (CSU) Dominguez Hills
1000 East Victoria Street, Carson, CA 90747, USA
Working Title: Program Director, Black Resource Center Department Name: Culture and Identity Centers Division: Student Affairs MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. Classification Title: Administrator I Position Salary Range: $5,555 - $8,333 per month The anticipated hiring range for this position is $6,600 - $6,700 per month. Salary is commensurate with experience. Review of applications will begin Thursday, January 18, 2024, and the position will remain open until filled. About the Department/Position: Under the general direction of the Director of Women’s and Multicultural Resource Centers, the Program Director participates with management to provide leadership and administration of the multi-function operations of the Black Resource Center (BRC). The Program Director will lead in the development, administration, and assessment of a variety of programming, initiatives, and support services that advance educational access, retention, holistic development, and success of Black students. Furthermore, the Program Director is responsible for supervising and training staff, managing the center’s budget, implementing data collection and assessment plans, and providing consultation and assistance in the development, review, and revision of policies, practices, and programs to eliminate barriers to educational equity for Black students. Overview of Duties and Responsibilities: Design and implement student success programming, including high-impact programs, that advance students’ personal, professional, cultural, and academic development to increase retention and graduation rates of Black students. Direct BRC staff and committees in the implementation of culturally relevant workshops, events, and training to ensure alignment with the University’s strategic plan and the BRC’s mission, goals, and priorities. Develop and administer assessment of student learning outcomes and make data-informed decisions guiding the BRC’s strategic planning. Partner with the Student Affairs Assessment Office, Office of Institutional Research, and other campus departments to collect and analyze data on student retention and success. Partner with the Culture & Identity Centers, the Office of Diversity, Equity, Inclusion, and Justice, and other campus constituents to implement campus-wide programs and initiatives advancing intersectional DEI efforts, particularly related to increasing awareness and understanding of issues impacting Black students. Manage the day-to-day administrative operations of the BRC, including but not limited to: reviewing office and campus policies and protocols, managing budget and resources, coordinating outreach and communication. Recruit, hire, train, and evaluate professional and student staff, track progress, and manage ongoing development and supervision. Minimum Qualifications: Education: bachelor’s degree. Experience: Minimum of two (2) to five (5) years professionally related experience. Knowledge, Skills, and Abilities: Knowledge of current and historical statewide and national movements and issues impacting Black student success. Working knowledge and competence in area of diversity education, program development and implementation, student development, assessment, and evaluation Knowledge of CSU policies and procedures Ability to respond to sensitive situations that involve discrimination and access to equitable educational and career opportunities. Ability to orient Black students to the culture of the institution and provide support services to help students achieve their personal, academic, and professional goals. Skills in development and promoting awareness of Black student issues and cultural identities through campus-wide events, student programs, and departmental services. Preferred Qualifications: Experience leading or supervising others is preferred. Knowledge of principles, practices, and trends of the Student Services field Knowledge and understanding about unique issues that impact Black. Knowledge and practice of student development theory, individual counseling techniques, group counseling and advising practices, and current trends/issues related to college students. Working knowledge of the methods and problems of organization and program management Knowledge and experience working with multi-cultural/multi-ethnic populations; students that are historically under-represented, under-prepared, low-income, and first-generation college students. Ability to recommend campus policies and practices to support Black students, faculty, and staff. Ability to plan, develop, coordinate, and organize programs and activities. Ability to delegate tasks, supervise, and evaluate the work of others. Ability to interact with a diverse student population, faculty, staff, and the general community. Ability to analyze complex situations accurately and determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals and student organizations, analyze and define the problem, draw valid conclusions, and project consequences of various alternative courses of action. Ability to consult with students, staff, and faculty individually and in groups on complex matters and refer as needed to appropriate departments. Ability to carry out a variety of professionally complex, managerial, and confidential assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Ability to promote and deepen the understanding of the challenges faced specifically by Black students. Ability to provide training to faculty and staff on best practices to support student access, retention, and graduation of Black students. Ability to effectively train and supervise students and complete all associated student personnel actions in a timely and accurate manner. Ability to accurately prepare and maintain records. Ability to accurately analyze data and prepare reports. Ability to pursue grants and raise funds. Ability to speak and make presentations in a variety of public settings. Excellent written and oral communication skills. Excellent active listening skills. Strong critical thinking skills and analytical skills. Skills working with campus administrators, faculty, staff, and students to address complex issues and situations in a timely manner. Skills to organize complex programs, trainings, and workshops in collaboration with campus and community partners. Skills with computers, current technology methods of students, and other basic equipment in an academic setting. To view the full position description, click “ Position Description ” above. General Information: Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program. Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Advertised: Dec 18 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Program Director, Black Resource Center Department Name: Culture and Identity Centers Division: Student Affairs MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. Classification Title: Administrator I Position Salary Range: $5,555 - $8,333 per month The anticipated hiring range for this position is $6,600 - $6,700 per month. Salary is commensurate with experience. Review of applications will begin Thursday, January 18, 2024, and the position will remain open until filled. About the Department/Position: Under the general direction of the Director of Women’s and Multicultural Resource Centers, the Program Director participates with management to provide leadership and administration of the multi-function operations of the Black Resource Center (BRC). The Program Director will lead in the development, administration, and assessment of a variety of programming, initiatives, and support services that advance educational access, retention, holistic development, and success of Black students. Furthermore, the Program Director is responsible for supervising and training staff, managing the center’s budget, implementing data collection and assessment plans, and providing consultation and assistance in the development, review, and revision of policies, practices, and programs to eliminate barriers to educational equity for Black students. Overview of Duties and Responsibilities: Design and implement student success programming, including high-impact programs, that advance students’ personal, professional, cultural, and academic development to increase retention and graduation rates of Black students. Direct BRC staff and committees in the implementation of culturally relevant workshops, events, and training to ensure alignment with the University’s strategic plan and the BRC’s mission, goals, and priorities. Develop and administer assessment of student learning outcomes and make data-informed decisions guiding the BRC’s strategic planning. Partner with the Student Affairs Assessment Office, Office of Institutional Research, and other campus departments to collect and analyze data on student retention and success. Partner with the Culture & Identity Centers, the Office of Diversity, Equity, Inclusion, and Justice, and other campus constituents to implement campus-wide programs and initiatives advancing intersectional DEI efforts, particularly related to increasing awareness and understanding of issues impacting Black students. Manage the day-to-day administrative operations of the BRC, including but not limited to: reviewing office and campus policies and protocols, managing budget and resources, coordinating outreach and communication. Recruit, hire, train, and evaluate professional and student staff, track progress, and manage ongoing development and supervision. Minimum Qualifications: Education: bachelor’s degree. Experience: Minimum of two (2) to five (5) years professionally related experience. Knowledge, Skills, and Abilities: Knowledge of current and historical statewide and national movements and issues impacting Black student success. Working knowledge and competence in area of diversity education, program development and implementation, student development, assessment, and evaluation Knowledge of CSU policies and procedures Ability to respond to sensitive situations that involve discrimination and access to equitable educational and career opportunities. Ability to orient Black students to the culture of the institution and provide support services to help students achieve their personal, academic, and professional goals. Skills in development and promoting awareness of Black student issues and cultural identities through campus-wide events, student programs, and departmental services. Preferred Qualifications: Experience leading or supervising others is preferred. Knowledge of principles, practices, and trends of the Student Services field Knowledge and understanding about unique issues that impact Black. Knowledge and practice of student development theory, individual counseling techniques, group counseling and advising practices, and current trends/issues related to college students. Working knowledge of the methods and problems of organization and program management Knowledge and experience working with multi-cultural/multi-ethnic populations; students that are historically under-represented, under-prepared, low-income, and first-generation college students. Ability to recommend campus policies and practices to support Black students, faculty, and staff. Ability to plan, develop, coordinate, and organize programs and activities. Ability to delegate tasks, supervise, and evaluate the work of others. Ability to interact with a diverse student population, faculty, staff, and the general community. Ability to analyze complex situations accurately and determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals and student organizations, analyze and define the problem, draw valid conclusions, and project consequences of various alternative courses of action. Ability to consult with students, staff, and faculty individually and in groups on complex matters and refer as needed to appropriate departments. Ability to carry out a variety of professionally complex, managerial, and confidential assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Ability to promote and deepen the understanding of the challenges faced specifically by Black students. Ability to provide training to faculty and staff on best practices to support student access, retention, and graduation of Black students. Ability to effectively train and supervise students and complete all associated student personnel actions in a timely and accurate manner. Ability to accurately prepare and maintain records. Ability to accurately analyze data and prepare reports. Ability to pursue grants and raise funds. Ability to speak and make presentations in a variety of public settings. Excellent written and oral communication skills. Excellent active listening skills. Strong critical thinking skills and analytical skills. Skills working with campus administrators, faculty, staff, and students to address complex issues and situations in a timely manner. Skills to organize complex programs, trainings, and workshops in collaboration with campus and community partners. Skills with computers, current technology methods of students, and other basic equipment in an academic setting. To view the full position description, click “ Position Description ” above. General Information: Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program. Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Advertised: Dec 18 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Associate Director of Financial Aid, Compliance, and Training Classification Administrator II AutoReqId 536012 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $4,812 - $15,449 per month (Hiring range depending on qualifications, not anticipated to exceed $6,800 - $9,000 per month) Appointment Type At-Will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving workforce needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We are seeking an exceptional individual to join our team as the Associate Director of Financial Aid, Compliance and Training (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. This Management Personnel Plan (MPP) employee is an Administrator II and manages various teams: Compliance and Training, Student Personnel Technicians, and Records in the Office of Financial Aid. The Associate Director is collaborative and innovative in planning, organizing, and managing compliance issues, campus partnerships, serving as a liaison to various constituencies, responds to service escalations, and leads financial aid training and client service training for the Office of Financial Aid, the Titan One Stop, and the Scholarship Office in a manner, consistent with the University mission and strategic plan. The Associate Director duties include: (1) performs managerial activities inclusive of staff evaluations, staff training, team building, and staff onboarding (2) directs compliance activities and supports disbursement and systematic process testing, including but not limited check listing; (3) oversees the administration of financial aid programs, as well as disenrollment, Financial Aid database, annual federal audits, leads verification efforts, student satisfactory academic progress, R2T4, and all summer aid activities (4) directs operational calendar and activities (5) supports reporting, data requests, financial aid forms, presentations and campaigns, records related activity, and student communication inclusive of virtual and in-person services (i.e., front desk, service now, social media, and website updates) (6) ensures regular policy and procedure updates and the development of business process guides, (7) supervises the day-to-day operation of financial aid processing (8) Other duties as assigned. Essential Qualifications The Candidate must have a Bachelor's degree from an accredited four-year college or university and a minimum of four years of progressively responsible university experience, including at least three years of managing in a complex organization or office. Several of these years must be in financial aid. Excellent analytical, written, oral, and interpersonal communication skills are required. A background that includes organizational development, data management and use of associated computer systems, public relations and staff supervision is essential. Knowledge of need analysis, professional judgment, and federal and state financial aid programs is required. The Associate Director of Financial Aid, reports to the Director of Financial Aid and is one of six managers who lead the daily activities of the office. The successful candidate must be able to relate effectively and work well with students, parents, and all campus departments. They must have an outstanding aptitude to anticipate and analyze problems and make appropriate judgments daily. Strong basic mathematical and analytical skills, ability to document work clearly, work accurately and efficiently with attention to detail in a deadline driven setting.. Must be able to analyze highly complex situations and perform assignments without supervision. Proficiency with Windows NT, Outlook, Excel, electronic mail, Internet applications, and Word required. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of CMS or PeopleSoft, and Financial Aid operations and systems knowledge. Possession of a Master’s degree. Experience directly supervising people, including mentoring, evaluating, and developing individuals. Demonstrated skills in an educational environment utilizing a customer-oriented and service-centered attitude. License/Certifications Must have a valid California driver's license and reliable means of transportation to travel to off-campus outreach sites and professional development opportunities. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Decisions can influence other university offices such as admissions, cashiering, and departmental offices and can affect enrollment management decisions. Employment is contingent upon a satisfactory fingerprint background check. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 21 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Mar 22, 2024
Job Title Associate Director of Financial Aid, Compliance, and Training Classification Administrator II AutoReqId 536012 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $4,812 - $15,449 per month (Hiring range depending on qualifications, not anticipated to exceed $6,800 - $9,000 per month) Appointment Type At-Will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving workforce needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We are seeking an exceptional individual to join our team as the Associate Director of Financial Aid, Compliance and Training (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. This Management Personnel Plan (MPP) employee is an Administrator II and manages various teams: Compliance and Training, Student Personnel Technicians, and Records in the Office of Financial Aid. The Associate Director is collaborative and innovative in planning, organizing, and managing compliance issues, campus partnerships, serving as a liaison to various constituencies, responds to service escalations, and leads financial aid training and client service training for the Office of Financial Aid, the Titan One Stop, and the Scholarship Office in a manner, consistent with the University mission and strategic plan. The Associate Director duties include: (1) performs managerial activities inclusive of staff evaluations, staff training, team building, and staff onboarding (2) directs compliance activities and supports disbursement and systematic process testing, including but not limited check listing; (3) oversees the administration of financial aid programs, as well as disenrollment, Financial Aid database, annual federal audits, leads verification efforts, student satisfactory academic progress, R2T4, and all summer aid activities (4) directs operational calendar and activities (5) supports reporting, data requests, financial aid forms, presentations and campaigns, records related activity, and student communication inclusive of virtual and in-person services (i.e., front desk, service now, social media, and website updates) (6) ensures regular policy and procedure updates and the development of business process guides, (7) supervises the day-to-day operation of financial aid processing (8) Other duties as assigned. Essential Qualifications The Candidate must have a Bachelor's degree from an accredited four-year college or university and a minimum of four years of progressively responsible university experience, including at least three years of managing in a complex organization or office. Several of these years must be in financial aid. Excellent analytical, written, oral, and interpersonal communication skills are required. A background that includes organizational development, data management and use of associated computer systems, public relations and staff supervision is essential. Knowledge of need analysis, professional judgment, and federal and state financial aid programs is required. The Associate Director of Financial Aid, reports to the Director of Financial Aid and is one of six managers who lead the daily activities of the office. The successful candidate must be able to relate effectively and work well with students, parents, and all campus departments. They must have an outstanding aptitude to anticipate and analyze problems and make appropriate judgments daily. Strong basic mathematical and analytical skills, ability to document work clearly, work accurately and efficiently with attention to detail in a deadline driven setting.. Must be able to analyze highly complex situations and perform assignments without supervision. Proficiency with Windows NT, Outlook, Excel, electronic mail, Internet applications, and Word required. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of CMS or PeopleSoft, and Financial Aid operations and systems knowledge. Possession of a Master’s degree. Experience directly supervising people, including mentoring, evaluating, and developing individuals. Demonstrated skills in an educational environment utilizing a customer-oriented and service-centered attitude. License/Certifications Must have a valid California driver's license and reliable means of transportation to travel to off-campus outreach sites and professional development opportunities. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Decisions can influence other university offices such as admissions, cashiering, and departmental offices and can affect enrollment management decisions. Employment is contingent upon a satisfactory fingerprint background check. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 21 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
CITY OF OAKLAND, CA
Oakland, California, United States
The Position T he City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Human Services Department? Situated at the heart of the Bay Area, the City of Oakland is a vibrant, diverse, and exciting place to work. It is easily accessible, at the forefront of Race and Equity work, and a full-service organization with many innovative community services. Are you searching for a fulfilling career that allows you to make a difference and have a positive impact on the local community? Look no further! The City of Oakland's Human Services Department, Head Start Division, is seeking a highly skilled individual to join our team as an Early Childhood Center Director. Come join a dynamic team of enthusiastic professionals dedicated to providing important services to a community with a rich history. You'll work with great colleagues in the Head Start Division who are fiercely passionate about public service and community. As an Early Childhood Center Director, you will have responsibility for overseeing the day-to-day operation of a child development center in compliance with Federal, State and local regulations for the Head Start/State Preschool/Early Head Start Programs. You will also perform developmental assessments and supervise / monitor daily early education activities as a working supervisor to Early Head Start Instructors, Head Start Instructors, and Family Advocates. We are looking for someone who is: Passionate and self-driven. You have a strong desire to make a positive difference in the lives of Oakland residents and families and to work in a fast-paced environment. An effective communicator, motivator, and relationship builder. You will have the opportunity to collaborate with Head Start line, management, and program staff and interact in a culturally diverse workplace with residents, families, and community members. A difference maker. You will have the opportunity to facilitate achievement of Head Start program goals and the delivery of effective, high-quality program services. What you will typically be responsible for: Organizing setting up, and maintaining high quality classroom environments designed to meet the developmental needs of the children that meet or exceed the national average. Planning, organizing and scheduling daily center/classroom activities based on early childhood education principles. Ensuring that classroom activities and lesson plans reflect and include all Head Start/Early Head Start/State Preschool Program services, including education, health, nutrition, mental health, social services, parent involvement, disabilities and transition. Using a team approach, implements the individual goals and objectives that are set for each child through their IFSP, IEP, or developmental assessment. Organizing and maintaining accurate records and appropriate files as mandated by Community Care Licensing and the Head Start program (reviewing and maintaining required Community Care Licensing personnel files). Monitoring and supervising all activities in the center and ensuring that enrolled children and families receive comprehensive Head Start services in accordance with Head Start Performance Standards. Ensuring overall program compliance with department policies and procedures, Early Head Start (EHS) and/or Head Start Program Performance Standards and Regulations, CA Department of Education, Child Development Division funding terms and conditions, Title 5 regulations, and Title 22 Community Care Licensing regulations. Providing developmentally appropriate curriculum and activities for children. Providing site orientation and on-site supervision to staff, volunteers, and substitute instructors; assigning and scheduling the work of staff and volunteers; ensuring that daily staffing requirements and child/staff ratios are met at all times. Monitoring and reviewing staff performance; providing guidance, support and counseling on performance issues to staff; ensuring ongoing professional development through education, mentoring, and providing training and resources. Receiving meals, managing food safety, ensuring adherence to menus, and guiding family-style meal service for all meals and snacks in accordance with CACFP, Head Start, and Community Care Licensing regulations. Supporting the implementation of individualized nutrition plans as needed including but not limited to special diets, food allergies, and other modifications. Ensuring staff follow procedures for claiming meal and snack reimbursement, and submitting monthly reports. Read the complete job description by clicking this Early Childhood Center Director *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: Our work matters to the people we serve. What you do every day will have a direct and tangible impact on the people who live and work in Oakland - on their health, well-being, access to services, and safety. You will have great colleagues. City employees are fiercely passionate about public service and community, and proud to uplift Oakland as a dynamic, innovative, vibrant city that is always on the forefront of social, economic, and environmental justice. This is a stimulating job with great pay and benefits. A few challenges you might face in this job: The work is fast-paced, and you will be expected to expertly and professionally juggle multiple, competing priorities. The community’s needs exceed the staffing resources to meet them as swiftly and effectively as we would like. Competencies Required: Professional & Technical Expertise: Knowledgeable of the most current information, theories, techniques, practices, and procedures of the field. Decision-making: Acting with confidence, making informed, rational decisions, and choosing the best course of action Problem Solving: Analyzing situations and effectively developing solutions Enthusiasm and Positivity: Keeping your passion and enthusiasm intact to counteract any challenges you may face in the role Leadership: Creating a work environment in which all are motivated to do their best Adaptability: Thinking on your feet and adapting to changing demands and shifting priorities Supervision: Effectively directing and training staff, delegating work, and overseeing daily operations Communication: Connecting with staff members and stakeholders, communicating with people as accurately and comprehensively as possible Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Minimum Requirements for Application Minimum Requirements for Application : This is a public contact position. The City highly encourages all bilingual candidates to apply! Some positions may require bilingual skills in Spanish, Cantonese, or Mandarin. Under the authority of Civil Service Rules Section 5.03, if a position requires bilingual language skills, only those candidates who have indicated they are bilingual in the required language(s) will be referred. Bilingual candidates will be required to successfully pass a language proficiency test if selected for hire. Education: A Bachelor's or advanced degree in Early Childhood Education or related field including twelve (12) post-secondary semester units or equivalent quarter units in early childhood education or child development, plus three (3) units supervised field experience in ECE/CD setting completed at an accredited or approved college or university; AND, a Children's Center Supervisory Permit (or higher level permit) issued by the California Commission for Teacher Preparation and Licensing. Experience: Two years of teaching in a licensed child care center or comparable group child care program. Desirable Qualifications: Previous experience in a Head Start Program is highly desirable. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. This is a continuous recruitment. This recruitment may close without notice once a sufficient number of applications have been received. The first batch of applications are anticipated to be reviewed in mid-November, 2023. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. Behavioral Consistency Questionnaire For this recruitment, all qualified applicants will be sent a behavioral consistency questionnaire which will then be evaluated and rated by subject matter experts. You will be notified if your application will be moving forward with the behavioral consistency questionnaire assessment. The tentative date of the behavioral consistency questionnaire assessment is mid-November, 2023. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (written exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov . If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Daryl Look at dlook@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Position T he City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Human Services Department? Situated at the heart of the Bay Area, the City of Oakland is a vibrant, diverse, and exciting place to work. It is easily accessible, at the forefront of Race and Equity work, and a full-service organization with many innovative community services. Are you searching for a fulfilling career that allows you to make a difference and have a positive impact on the local community? Look no further! The City of Oakland's Human Services Department, Head Start Division, is seeking a highly skilled individual to join our team as an Early Childhood Center Director. Come join a dynamic team of enthusiastic professionals dedicated to providing important services to a community with a rich history. You'll work with great colleagues in the Head Start Division who are fiercely passionate about public service and community. As an Early Childhood Center Director, you will have responsibility for overseeing the day-to-day operation of a child development center in compliance with Federal, State and local regulations for the Head Start/State Preschool/Early Head Start Programs. You will also perform developmental assessments and supervise / monitor daily early education activities as a working supervisor to Early Head Start Instructors, Head Start Instructors, and Family Advocates. We are looking for someone who is: Passionate and self-driven. You have a strong desire to make a positive difference in the lives of Oakland residents and families and to work in a fast-paced environment. An effective communicator, motivator, and relationship builder. You will have the opportunity to collaborate with Head Start line, management, and program staff and interact in a culturally diverse workplace with residents, families, and community members. A difference maker. You will have the opportunity to facilitate achievement of Head Start program goals and the delivery of effective, high-quality program services. What you will typically be responsible for: Organizing setting up, and maintaining high quality classroom environments designed to meet the developmental needs of the children that meet or exceed the national average. Planning, organizing and scheduling daily center/classroom activities based on early childhood education principles. Ensuring that classroom activities and lesson plans reflect and include all Head Start/Early Head Start/State Preschool Program services, including education, health, nutrition, mental health, social services, parent involvement, disabilities and transition. Using a team approach, implements the individual goals and objectives that are set for each child through their IFSP, IEP, or developmental assessment. Organizing and maintaining accurate records and appropriate files as mandated by Community Care Licensing and the Head Start program (reviewing and maintaining required Community Care Licensing personnel files). Monitoring and supervising all activities in the center and ensuring that enrolled children and families receive comprehensive Head Start services in accordance with Head Start Performance Standards. Ensuring overall program compliance with department policies and procedures, Early Head Start (EHS) and/or Head Start Program Performance Standards and Regulations, CA Department of Education, Child Development Division funding terms and conditions, Title 5 regulations, and Title 22 Community Care Licensing regulations. Providing developmentally appropriate curriculum and activities for children. Providing site orientation and on-site supervision to staff, volunteers, and substitute instructors; assigning and scheduling the work of staff and volunteers; ensuring that daily staffing requirements and child/staff ratios are met at all times. Monitoring and reviewing staff performance; providing guidance, support and counseling on performance issues to staff; ensuring ongoing professional development through education, mentoring, and providing training and resources. Receiving meals, managing food safety, ensuring adherence to menus, and guiding family-style meal service for all meals and snacks in accordance with CACFP, Head Start, and Community Care Licensing regulations. Supporting the implementation of individualized nutrition plans as needed including but not limited to special diets, food allergies, and other modifications. Ensuring staff follow procedures for claiming meal and snack reimbursement, and submitting monthly reports. Read the complete job description by clicking this Early Childhood Center Director *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: Our work matters to the people we serve. What you do every day will have a direct and tangible impact on the people who live and work in Oakland - on their health, well-being, access to services, and safety. You will have great colleagues. City employees are fiercely passionate about public service and community, and proud to uplift Oakland as a dynamic, innovative, vibrant city that is always on the forefront of social, economic, and environmental justice. This is a stimulating job with great pay and benefits. A few challenges you might face in this job: The work is fast-paced, and you will be expected to expertly and professionally juggle multiple, competing priorities. The community’s needs exceed the staffing resources to meet them as swiftly and effectively as we would like. Competencies Required: Professional & Technical Expertise: Knowledgeable of the most current information, theories, techniques, practices, and procedures of the field. Decision-making: Acting with confidence, making informed, rational decisions, and choosing the best course of action Problem Solving: Analyzing situations and effectively developing solutions Enthusiasm and Positivity: Keeping your passion and enthusiasm intact to counteract any challenges you may face in the role Leadership: Creating a work environment in which all are motivated to do their best Adaptability: Thinking on your feet and adapting to changing demands and shifting priorities Supervision: Effectively directing and training staff, delegating work, and overseeing daily operations Communication: Connecting with staff members and stakeholders, communicating with people as accurately and comprehensively as possible Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Minimum Requirements for Application Minimum Requirements for Application : This is a public contact position. The City highly encourages all bilingual candidates to apply! Some positions may require bilingual skills in Spanish, Cantonese, or Mandarin. Under the authority of Civil Service Rules Section 5.03, if a position requires bilingual language skills, only those candidates who have indicated they are bilingual in the required language(s) will be referred. Bilingual candidates will be required to successfully pass a language proficiency test if selected for hire. Education: A Bachelor's or advanced degree in Early Childhood Education or related field including twelve (12) post-secondary semester units or equivalent quarter units in early childhood education or child development, plus three (3) units supervised field experience in ECE/CD setting completed at an accredited or approved college or university; AND, a Children's Center Supervisory Permit (or higher level permit) issued by the California Commission for Teacher Preparation and Licensing. Experience: Two years of teaching in a licensed child care center or comparable group child care program. Desirable Qualifications: Previous experience in a Head Start Program is highly desirable. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. This is a continuous recruitment. This recruitment may close without notice once a sufficient number of applications have been received. The first batch of applications are anticipated to be reviewed in mid-November, 2023. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. Behavioral Consistency Questionnaire For this recruitment, all qualified applicants will be sent a behavioral consistency questionnaire which will then be evaluated and rated by subject matter experts. You will be notified if your application will be moving forward with the behavioral consistency questionnaire assessment. The tentative date of the behavioral consistency questionnaire assessment is mid-November, 2023. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (written exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov . If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Daryl Look at dlook@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: Continuous
City of Tacoma, WA
Tacoma, Washington, United States
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Apr 12, 2024
Full Time
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW Position Information The Assistant Director for the Utilities Division of the Public Works Department leads the administration and management of the Sewer Utility, Solid Waste Programs and Stormwater Utility. The Utilities include a workforce of approximately 150 full-time budgeted positions augmented by seasonal extra-help delivering a diverse set of services for the people of Kitsap County. Responsible for the proper planning, budgeting, and execution of over $70M in annual operations funding, plus the execution of $20-40M in the annual Capital Improvement Program. The Assistant Director is responsible to ensure the three utilities operate and deliver services in accordance with multiple Federal and State permit requirements and regulations. Responsible also for managing the revenue, expenditures, forecasting and rate setting for the separate utilities in order to ensure fund balances, operating capital and infrastructure improvements can be sustained. Provides oversight of development review for utility infrastructure that will connect into the County system in order to ensure it meets County standards. Provides utility representation on various state, regional, and local committees and before community groups. Serves as the key liaison with the Board of Commissioners on related utility matters. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Minimum Requirements: Bachelor's Degree from an accredited university in civil engineering, environmental engineering, public administration or closely related field; Ten years of progressively responsible professional experience in engineering, planning, design, construction, operations and maintenance of public or private utility infrastructure and facilities; and Three years of managerial experience. Any equivalent combination and experience of education that provides the applicant with the desired knowledge, skills and abilities required to perform the work. Preferred Qualifications include: Master's Degree in related field; Registration as a Professional Engineer in the State of Washington; or reciprocity from another state and the ability to secure WA State PE within six months; Experience with the financial management of utility or public agency operations, including budgeting, expenditures, purchasing, contracting and rate setting highly desirable. Required Licenses, Certificates, Examinations/Tests and Other Requirements The incumbent is responsible for obtaining and maintaining all the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must: Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy of a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as : Category 1 Driver: operates County-owned vehicle, and C ategory 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. ILLUSTRATIVE EXAMPLE OF DUTIES Directs the planning, operation, and maintenance of the County Sewer, Stormwater, and Solid Waste facilities and infrastructure. Oversees and ensures the quality of services provided by each of the utilities to the customer base in Kitsap County and surrounding region. Directs the development of facility master plans and capital improvement programs to ensure the operational readiness of the utility infrastructure. Manages the development of budgets and execution of multiple enterprise funds to support operations, maintenance and capital improvements of diverse utility programs and infrastructure. Ensures the proper management and accounting of separate funds for each program and the evaluation of rates and fees to ensure each utility is properly funded. Responsible to manage proper expenditures to remain within budget, maintain appropriate reserves, and forecast for future investment and growth. Ensures proper management of the utilities division $70M annual operations budget and $20-40M capital improvement program. Provides for the supervision, training and development of leaders and staff in order to make full use of individual capabilities and to meet changing departmental demands. Evaluates the work of assigned staff, manages the hiring of new employees, assignment and transfer, discipline, and termination within established collective bargaining agreements, work rules and performance standards. Assists in the administration of labor contracts, in the formulation and implementation of labor relations policy, and the recommendations for contract negotiations. As an executive leader, assists the Director in the development and implementation of departmental strategic goals, objectives, policies, and procedures. Provides Utilities Division, Department, and County representation on various strategic level committees and before special interest groups and other community groups. Serves as the key liaison with the Board of County Commissioners on related issues. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This is an "at will" appointed position. As an "at will" employee, appointment may be revoked at any time with or without cause and without right of appeal. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Flexible hours are available, as approved by management. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection. *10% INCENTIVE PAY & 1 YEAR VACATION ACCRUALS ADVANCED! Ten percent (10%) signing incentive payments will be provided in consideration for the candidate’s agreement to remain employed with the County for a minimum of two years. Advancements equal to 12 months accrual of vacation leave or general leave for immediate use by candidates who accept these positions. Additional vacation/general leave hours will accrue beginning the 13th month of employment. All other provisions of the Personnel Manual regarding vacation/general leave will apply. This position is open until filled. Applications are screened weekly! At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
Mar 08, 2024
Full Time
OVERVIEW Position Information The Assistant Director for the Utilities Division of the Public Works Department leads the administration and management of the Sewer Utility, Solid Waste Programs and Stormwater Utility. The Utilities include a workforce of approximately 150 full-time budgeted positions augmented by seasonal extra-help delivering a diverse set of services for the people of Kitsap County. Responsible for the proper planning, budgeting, and execution of over $70M in annual operations funding, plus the execution of $20-40M in the annual Capital Improvement Program. The Assistant Director is responsible to ensure the three utilities operate and deliver services in accordance with multiple Federal and State permit requirements and regulations. Responsible also for managing the revenue, expenditures, forecasting and rate setting for the separate utilities in order to ensure fund balances, operating capital and infrastructure improvements can be sustained. Provides oversight of development review for utility infrastructure that will connect into the County system in order to ensure it meets County standards. Provides utility representation on various state, regional, and local committees and before community groups. Serves as the key liaison with the Board of Commissioners on related utility matters. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Minimum Requirements: Bachelor's Degree from an accredited university in civil engineering, environmental engineering, public administration or closely related field; Ten years of progressively responsible professional experience in engineering, planning, design, construction, operations and maintenance of public or private utility infrastructure and facilities; and Three years of managerial experience. Any equivalent combination and experience of education that provides the applicant with the desired knowledge, skills and abilities required to perform the work. Preferred Qualifications include: Master's Degree in related field; Registration as a Professional Engineer in the State of Washington; or reciprocity from another state and the ability to secure WA State PE within six months; Experience with the financial management of utility or public agency operations, including budgeting, expenditures, purchasing, contracting and rate setting highly desirable. Required Licenses, Certificates, Examinations/Tests and Other Requirements The incumbent is responsible for obtaining and maintaining all the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must: Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy of a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as : Category 1 Driver: operates County-owned vehicle, and C ategory 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. ILLUSTRATIVE EXAMPLE OF DUTIES Directs the planning, operation, and maintenance of the County Sewer, Stormwater, and Solid Waste facilities and infrastructure. Oversees and ensures the quality of services provided by each of the utilities to the customer base in Kitsap County and surrounding region. Directs the development of facility master plans and capital improvement programs to ensure the operational readiness of the utility infrastructure. Manages the development of budgets and execution of multiple enterprise funds to support operations, maintenance and capital improvements of diverse utility programs and infrastructure. Ensures the proper management and accounting of separate funds for each program and the evaluation of rates and fees to ensure each utility is properly funded. Responsible to manage proper expenditures to remain within budget, maintain appropriate reserves, and forecast for future investment and growth. Ensures proper management of the utilities division $70M annual operations budget and $20-40M capital improvement program. Provides for the supervision, training and development of leaders and staff in order to make full use of individual capabilities and to meet changing departmental demands. Evaluates the work of assigned staff, manages the hiring of new employees, assignment and transfer, discipline, and termination within established collective bargaining agreements, work rules and performance standards. Assists in the administration of labor contracts, in the formulation and implementation of labor relations policy, and the recommendations for contract negotiations. As an executive leader, assists the Director in the development and implementation of departmental strategic goals, objectives, policies, and procedures. Provides Utilities Division, Department, and County representation on various strategic level committees and before special interest groups and other community groups. Serves as the key liaison with the Board of County Commissioners on related issues. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This is an "at will" appointed position. As an "at will" employee, appointment may be revoked at any time with or without cause and without right of appeal. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Flexible hours are available, as approved by management. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection. *10% INCENTIVE PAY & 1 YEAR VACATION ACCRUALS ADVANCED! Ten percent (10%) signing incentive payments will be provided in consideration for the candidate’s agreement to remain employed with the County for a minimum of two years. Advancements equal to 12 months accrual of vacation leave or general leave for immediate use by candidates who accept these positions. Additional vacation/general leave hours will accrue beginning the 13th month of employment. All other provisions of the Personnel Manual regarding vacation/general leave will apply. This position is open until filled. Applications are screened weekly! At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW APPLICATIONS ACCEPTED FROM: ALL PERSONS INTERESTED JOB CLASSIFICATION: ASSISTANT DIRECTOR (EXE LEV) DIVISION: INFRASTRUCTURE REPORTING LOCATION: 16930 JOHN F. KENNEDY BLVD. WORKDAYS & HOURS: MONDAY - FRIDAY 8AM - 5PM* * Subject to change DESCRIPTION OF DUTIES/ ESSENTIAL FUNCTIONS The purpose of the Infrastructure Division is to manage the whole life cycle (planning, design, construction, commissioning, assessment of condition, modifying, replacing and decommissioning/disposal of physical and infrastructure Houston Airport System (HAS) assets consistent with environmental regulations and best management practices. In addition to the responsibilities related to physical assets, the Infrastructure Division manages the HAS portfolio of assets and resources, with a focused goal of improving project delivery to all Stakeholders. Overall, the Infrastructure Division's mission is to maintain and extend the effective life cycle of HAS's physical assets and replace them when it is no longer financially feasible to extend the life of these assets, or they no longer support required Airport mission requirements. The Assistant Director will be responsible for Construction Management services associated with design, construction, commissioning, ORAT and closeout phases of complex terminals and other passenger handling facilities at Domestic and International Airports. They will serve as the Principal Point of Contact for construction management of all contracts associated with HAS Capital Development Projects, Terminal, Airside and Landside as part of the Infrastructure Program Management Delivery Team. The successful candidate will set and continually manage construction project and program expectations while delegating and managing deliverables with team members and stakeholders. The position will be responsible for overseeing the work of no less than 20 engineers, surveyors, inspectors, and rod persons, communicating their progress to senior management at regular intervals. The Assistant Director will be responsible for the following: Review and affirm the Construction Management program and projects for HAS Capital Development program and initiatives. Complete an assessment of the overall Construction Management Initiatives. Provide a summary of the key performance indicators as well as a plan for managing and monitoring stakeholder engagement. Conduct a presentation to Senior Staff explaining service level agreements, i.e. PMSS contracts, for all Construction Management services. Develop Construction Management guidelines, policies and procedures. Manage construction assignments for every construction project, holding to approved scope, budget, schedule and quality. Provide overall management of the INF Construction Management Team during the design, construction, testing, acceptance and turnover of HAS Capital Development Initiatives. Review and affirm safety programs and procedures developed by the various contractors. Review and approve safety reports and practices of the contractors. Respond to safety issues and recommend corrective actions. Provide on-site leadership for the construction management team by building and motivating team members to meet project goals, and adhering to their responsibilities and project milestones. Prepare performance reviews, identify and provide opportunities for staff development, and other personnel matters. Review all project permitting efforts and documentation developed by the various contractors for compliance and completeness. Establish a tracking program to monitor permit application and receipt processes for each individual project to ensure the timeliness of permitting to support project milestones. Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization. Develop and deliver progress reports, requirements documentation, briefings and presentations to various audiences, including program management delivery team, sponsors, the business community (i.e. Industry Day), the Director of Aviation and other internal and external key stakeholders. Achieve 90% on budget, on scope, on schedule and quality standards of all construction assignments at the project level. WORKING CONDITIONS There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. MINIMUM REQUIREMENTS EDUCATION REQUIREMENTS Requires a Bachelor's degree in Business Administration, Public Administration or a closely related field. EXPERIENCE REQUIREMENTS Seven years of administrative experience are required, with at least three of those years in a managerial capacity. A Master's degree may be substituted for two years of experience. LICENSE REQUIREMENTS Valid driver's license and compliance with the City of Houston driving policy (A.P. 2-2). PREFERENCES Preference will be given to applicants with: Minimum ten (10) years of demonstrated experience in Construction Management on capital programs. Certified Construction Manager (CCM) certification > $250 million complex, multi-phase, capital projects; Project Management (PMI), Professional Engineer, Registered Architect for the State of Texas, Civil or Structural Engineer. At least 5 years of demonstrated experience in managing teams with or without direct reporting responsibilities. Demonstrable establishment of collaborative relationships with stakeholders involved delivery of construction, testing and turn-over of airport facilities (airport, community, and government). Demonstrated experience in the management of complex construction projects at large hub airports. Worked on complex, multi-phase, capital construction projects of $1 million or greater as Construction Manager. Demonstrated experience in managing multi-discipline teams. Demonstrated experience in establishing construction management protocols and guidelines. Demonstrated experience in delivering major capital construction projects successfully (on budget, on time, meeting safety and quality standards within approved scope). Knowledge of Earned Value metrics and understanding of project controls software such as Microsoft Project, Oracle P6 and other scheduling and estimating software. Aviation industry experience is a plus. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** GENERAL INFORMATION SELECTION / SKILLS TESTS REQUIRED Department may administer skills assessment test. SAFETY IMPACT POSITION Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. PAY GRADE 32 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832/393-0453). If you need special services or accommodations, call (832/393-0453). (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html
Mar 08, 2024
POSITION OVERVIEW APPLICATIONS ACCEPTED FROM: ALL PERSONS INTERESTED JOB CLASSIFICATION: ASSISTANT DIRECTOR (EXE LEV) DIVISION: INFRASTRUCTURE REPORTING LOCATION: 16930 JOHN F. KENNEDY BLVD. WORKDAYS & HOURS: MONDAY - FRIDAY 8AM - 5PM* * Subject to change DESCRIPTION OF DUTIES/ ESSENTIAL FUNCTIONS The purpose of the Infrastructure Division is to manage the whole life cycle (planning, design, construction, commissioning, assessment of condition, modifying, replacing and decommissioning/disposal of physical and infrastructure Houston Airport System (HAS) assets consistent with environmental regulations and best management practices. In addition to the responsibilities related to physical assets, the Infrastructure Division manages the HAS portfolio of assets and resources, with a focused goal of improving project delivery to all Stakeholders. Overall, the Infrastructure Division's mission is to maintain and extend the effective life cycle of HAS's physical assets and replace them when it is no longer financially feasible to extend the life of these assets, or they no longer support required Airport mission requirements. The Assistant Director will be responsible for Construction Management services associated with design, construction, commissioning, ORAT and closeout phases of complex terminals and other passenger handling facilities at Domestic and International Airports. They will serve as the Principal Point of Contact for construction management of all contracts associated with HAS Capital Development Projects, Terminal, Airside and Landside as part of the Infrastructure Program Management Delivery Team. The successful candidate will set and continually manage construction project and program expectations while delegating and managing deliverables with team members and stakeholders. The position will be responsible for overseeing the work of no less than 20 engineers, surveyors, inspectors, and rod persons, communicating their progress to senior management at regular intervals. The Assistant Director will be responsible for the following: Review and affirm the Construction Management program and projects for HAS Capital Development program and initiatives. Complete an assessment of the overall Construction Management Initiatives. Provide a summary of the key performance indicators as well as a plan for managing and monitoring stakeholder engagement. Conduct a presentation to Senior Staff explaining service level agreements, i.e. PMSS contracts, for all Construction Management services. Develop Construction Management guidelines, policies and procedures. Manage construction assignments for every construction project, holding to approved scope, budget, schedule and quality. Provide overall management of the INF Construction Management Team during the design, construction, testing, acceptance and turnover of HAS Capital Development Initiatives. Review and affirm safety programs and procedures developed by the various contractors. Review and approve safety reports and practices of the contractors. Respond to safety issues and recommend corrective actions. Provide on-site leadership for the construction management team by building and motivating team members to meet project goals, and adhering to their responsibilities and project milestones. Prepare performance reviews, identify and provide opportunities for staff development, and other personnel matters. Review all project permitting efforts and documentation developed by the various contractors for compliance and completeness. Establish a tracking program to monitor permit application and receipt processes for each individual project to ensure the timeliness of permitting to support project milestones. Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization. Develop and deliver progress reports, requirements documentation, briefings and presentations to various audiences, including program management delivery team, sponsors, the business community (i.e. Industry Day), the Director of Aviation and other internal and external key stakeholders. Achieve 90% on budget, on scope, on schedule and quality standards of all construction assignments at the project level. WORKING CONDITIONS There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. MINIMUM REQUIREMENTS EDUCATION REQUIREMENTS Requires a Bachelor's degree in Business Administration, Public Administration or a closely related field. EXPERIENCE REQUIREMENTS Seven years of administrative experience are required, with at least three of those years in a managerial capacity. A Master's degree may be substituted for two years of experience. LICENSE REQUIREMENTS Valid driver's license and compliance with the City of Houston driving policy (A.P. 2-2). PREFERENCES Preference will be given to applicants with: Minimum ten (10) years of demonstrated experience in Construction Management on capital programs. Certified Construction Manager (CCM) certification > $250 million complex, multi-phase, capital projects; Project Management (PMI), Professional Engineer, Registered Architect for the State of Texas, Civil or Structural Engineer. At least 5 years of demonstrated experience in managing teams with or without direct reporting responsibilities. Demonstrable establishment of collaborative relationships with stakeholders involved delivery of construction, testing and turn-over of airport facilities (airport, community, and government). Demonstrated experience in the management of complex construction projects at large hub airports. Worked on complex, multi-phase, capital construction projects of $1 million or greater as Construction Manager. Demonstrated experience in managing multi-discipline teams. Demonstrated experience in establishing construction management protocols and guidelines. Demonstrated experience in delivering major capital construction projects successfully (on budget, on time, meeting safety and quality standards within approved scope). Knowledge of Earned Value metrics and understanding of project controls software such as Microsoft Project, Oracle P6 and other scheduling and estimating software. Aviation industry experience is a plus. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** GENERAL INFORMATION SELECTION / SKILLS TESTS REQUIRED Department may administer skills assessment test. SAFETY IMPACT POSITION Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. PAY GRADE 32 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832/393-0453). If you need special services or accommodations, call (832/393-0453). (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW APPLICATIONS ACCEPTED FROM: ALL PERSONS INTERESTED JOB CLASSIFICATION: ASSISTANT DIRECTOR (EXE LEV) DIVISION: INFRASTRUCTURE REPORTING LOCATION: 16930 JOHN F. KENNEDY BLVD. WORKDAYS & HOURS: MONDAY - FRIDAY 8AM - 5PM* * Subject to change DESCRIPTION OF DUTIES/ ESSENTIAL FUNCTIONS The purpose of the Infrastructure Division is to manage the whole life cycle (planning, design, construction, commissioning, assessment of condition, modifying, replacing and decommissioning/disposal of physical and infrastructure Houston Airport System (HAS) assets consistent with environmental regulations and best management practices. In addition to the responsibilities related to physical assets, the Infrastructure Division manages the HAS portfolio of assets and resources, with a focused goal of improving project delivery to all Stakeholders. Overall, the Infrastructure Division's mission is to maintain and extend the effective life cycle of HAS's physical assets and replace them when it is no longer financially feasible to extend the life of these assets, or they no longer support required Airport mission requirements. The Assistant Director will be responsible for overseeing tenant and owner-sponsored development, renewal and renovation projects on HAS premises to ensure project adherence to HAS Design Standards, permitting requirements, federal and state requirements, and airport operations, security and safety requirements. The Assistant Director will be responsible for the following: Review and affirm the projects in the BSG management program, policies and procedures for IAH or HOU/EFD BSG Development initiatives. Complete an assessment of the HAS BSG Standards. Provide a summary of the key performance indicators as well as a plan for managing and monitoring stakeholder engagement. Conduct a presentation to Senior Staff explaining open service contracts for all BSG Management services. Provide a plan for the successful delivery of the Permitting deliverables and ensure all projects meet compliance with design standards for all projects as a part of the overall Capital Improvement Plan. Ensure the completion of design reviews and deliverables according to agreed upon service level agreements with 90% success annually. Verify all project level designs are in compliance with codes and standards. Manage design assignments for every design package, whether performed in-house or contracted out, holding to approved scope, budget, schedule and quality. Provide overall management of the INF BSG Team during design, construction, testing, acceptance and turnover of the IAH or HOU/EFD Capital Development Initiatives. Provide on-site leadership for the BSG Management team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones. Prepare performance reviews, identify and provide opportunities for staff development, and other personnel matters. Manage resources, schedules, financials and adhere to quality guidelines in alignment with design services projects and contract guidelines to ensure that design efforts and the associated projects progress on time and on budget. Develop and deliver progress reports, requirements documentation, briefings and presentations to various audiences, including project team, sponsors, the business community (i.e. Industry Day), the Director of Aviation and other internal and external key stakeholders. Develop and recommend project level sustainability plans for implementation during design and construction. Review and analyze design progress reports and incorporate them into project level status reports. Develop recovery plans as necessary. Develop program guidelines and protocols for cost reduction initiatives. Review project level cost reduction recommendations. Perform constructability review and provide recommendations for all HAS projects. Review design diversity plans for all HAS projects/contracts in accordance with Diversity Policy and Procedures. Perform diversity compliance, monitoring and reporting. Respond to diversity issues and recommend corrective actions. Establishes practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization. Facilitation of collaborative communication between all stakeholders for the successful delivery of the IAH or HOU/EFD Projects as a part of the overall Capital Development program. WORKING CONDITIONS There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. MINIMUM REQUIREMENTS EDUCATION REQUIREMENTS Requires a Bachelor's degree in Business Administration, Public Administration or a closely related field. EXPERIENCE REQUIREMENTS Seven years of administrative experience are required, with at least three of those years in a managerial capacity. A Master's degree may be substituted for two years of experience. LICENSE REQUIREMENTS Valid driver's license and compliance with the City of Houston driving policy (A.P. 2-2). PREFERENCES Preference will be given to applicants with: Minimum ten (10) years of demonstrated experience in the Management of capital programs. Working knowledge of the architectural, engineering and systems elements of airport terminals and support facilities. Demonstrable establishment of collaborative relationships with stakeholders involved in planning, design, construction, testing and turn-over of airport facilities (airport, community and government). Demonstrated experience in stakeholder outreach and management in support of major capital projects. Demonstrated experience in the management of complex terminal projects at large hub airports. Experience in the development of new terminal buildings on existing building sites and/or within highly constrained construction sites is desirable. Demonstrable experience leading design and/or construction teams in the delivery of large, complex terminal building projects. Demonstrated experience in managing multi-discipline design teams. Demonstrated experience in establishing BSG management protocols and guidelines. Proven track record of managing designs to meet design budgets and construction budgets. Demonstrated experience in developing and ensuring compliance to design standards. Proven track record of managing architects, engineers, and special system vendors and integrators. Demonstrated experience in delivering major capital design projects successfully (on budget, on time, meeting safety and quality standards within approved scope). Demonstrated excellent written/verbal communication. At least 5 years of demonstrated experience in managing teams with or without direct reporting responsibilities. Knowledge in the use of design management control systems. Aviation industry experience. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** GENERAL INFORMATION SELECTION / SKILLS TESTS REQUIRED Department may administer skills assessment test. SAFETY IMPACT POSITION Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. PAY GRADE 32 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832/393-0453). If you need special services or accommodations, call (832/393-0453). (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html
Mar 08, 2024
POSITION OVERVIEW APPLICATIONS ACCEPTED FROM: ALL PERSONS INTERESTED JOB CLASSIFICATION: ASSISTANT DIRECTOR (EXE LEV) DIVISION: INFRASTRUCTURE REPORTING LOCATION: 16930 JOHN F. KENNEDY BLVD. WORKDAYS & HOURS: MONDAY - FRIDAY 8AM - 5PM* * Subject to change DESCRIPTION OF DUTIES/ ESSENTIAL FUNCTIONS The purpose of the Infrastructure Division is to manage the whole life cycle (planning, design, construction, commissioning, assessment of condition, modifying, replacing and decommissioning/disposal of physical and infrastructure Houston Airport System (HAS) assets consistent with environmental regulations and best management practices. In addition to the responsibilities related to physical assets, the Infrastructure Division manages the HAS portfolio of assets and resources, with a focused goal of improving project delivery to all Stakeholders. Overall, the Infrastructure Division's mission is to maintain and extend the effective life cycle of HAS's physical assets and replace them when it is no longer financially feasible to extend the life of these assets, or they no longer support required Airport mission requirements. The Assistant Director will be responsible for overseeing tenant and owner-sponsored development, renewal and renovation projects on HAS premises to ensure project adherence to HAS Design Standards, permitting requirements, federal and state requirements, and airport operations, security and safety requirements. The Assistant Director will be responsible for the following: Review and affirm the projects in the BSG management program, policies and procedures for IAH or HOU/EFD BSG Development initiatives. Complete an assessment of the HAS BSG Standards. Provide a summary of the key performance indicators as well as a plan for managing and monitoring stakeholder engagement. Conduct a presentation to Senior Staff explaining open service contracts for all BSG Management services. Provide a plan for the successful delivery of the Permitting deliverables and ensure all projects meet compliance with design standards for all projects as a part of the overall Capital Improvement Plan. Ensure the completion of design reviews and deliverables according to agreed upon service level agreements with 90% success annually. Verify all project level designs are in compliance with codes and standards. Manage design assignments for every design package, whether performed in-house or contracted out, holding to approved scope, budget, schedule and quality. Provide overall management of the INF BSG Team during design, construction, testing, acceptance and turnover of the IAH or HOU/EFD Capital Development Initiatives. Provide on-site leadership for the BSG Management team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones. Prepare performance reviews, identify and provide opportunities for staff development, and other personnel matters. Manage resources, schedules, financials and adhere to quality guidelines in alignment with design services projects and contract guidelines to ensure that design efforts and the associated projects progress on time and on budget. Develop and deliver progress reports, requirements documentation, briefings and presentations to various audiences, including project team, sponsors, the business community (i.e. Industry Day), the Director of Aviation and other internal and external key stakeholders. Develop and recommend project level sustainability plans for implementation during design and construction. Review and analyze design progress reports and incorporate them into project level status reports. Develop recovery plans as necessary. Develop program guidelines and protocols for cost reduction initiatives. Review project level cost reduction recommendations. Perform constructability review and provide recommendations for all HAS projects. Review design diversity plans for all HAS projects/contracts in accordance with Diversity Policy and Procedures. Perform diversity compliance, monitoring and reporting. Respond to diversity issues and recommend corrective actions. Establishes practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization. Facilitation of collaborative communication between all stakeholders for the successful delivery of the IAH or HOU/EFD Projects as a part of the overall Capital Development program. WORKING CONDITIONS There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. MINIMUM REQUIREMENTS EDUCATION REQUIREMENTS Requires a Bachelor's degree in Business Administration, Public Administration or a closely related field. EXPERIENCE REQUIREMENTS Seven years of administrative experience are required, with at least three of those years in a managerial capacity. A Master's degree may be substituted for two years of experience. LICENSE REQUIREMENTS Valid driver's license and compliance with the City of Houston driving policy (A.P. 2-2). PREFERENCES Preference will be given to applicants with: Minimum ten (10) years of demonstrated experience in the Management of capital programs. Working knowledge of the architectural, engineering and systems elements of airport terminals and support facilities. Demonstrable establishment of collaborative relationships with stakeholders involved in planning, design, construction, testing and turn-over of airport facilities (airport, community and government). Demonstrated experience in stakeholder outreach and management in support of major capital projects. Demonstrated experience in the management of complex terminal projects at large hub airports. Experience in the development of new terminal buildings on existing building sites and/or within highly constrained construction sites is desirable. Demonstrable experience leading design and/or construction teams in the delivery of large, complex terminal building projects. Demonstrated experience in managing multi-discipline design teams. Demonstrated experience in establishing BSG management protocols and guidelines. Proven track record of managing designs to meet design budgets and construction budgets. Demonstrated experience in developing and ensuring compliance to design standards. Proven track record of managing architects, engineers, and special system vendors and integrators. Demonstrated experience in delivering major capital design projects successfully (on budget, on time, meeting safety and quality standards within approved scope). Demonstrated excellent written/verbal communication. At least 5 years of demonstrated experience in managing teams with or without direct reporting responsibilities. Knowledge in the use of design management control systems. Aviation industry experience. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** GENERAL INFORMATION SELECTION / SKILLS TESTS REQUIRED Department may administer skills assessment test. SAFETY IMPACT POSITION Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. PAY GRADE 32 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832/393-0453). If you need special services or accommodations, call (832/393-0453). (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html