California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full-Time, Exempt, benefited position through 6/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $9,247.91-$9,918.75 per month Location: San Bernardino Program Summary: The Family Attachment Interventions Through Healing Solutions (FAITHS) Throughcare Program will recruit, train, and administrate Graduate-Level interns in salient Social and Behavioral Science fields to provide in-custody and out-of-custody psychotherapeutic interventions to justice-involved individuals and their families. Work Schedule Exempt 40 hours per week. Typically Monday-Thursday 6:30am-5:00pm, some weekends and evenings as needed. Incumbent must be able to participate in remote or on-campus work depending on the directives from the CSUSB campus First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Clinical Manager, the Clinical Service Supervisor will work independently to: Duties may include, but are not limited to, the following: Plans and supervises the work of Clinical Service Practitioners and MFT/LPCC/MSW Interns responsible for performing clinical services to justice-involved individuals and their families in accordance with the BBS and NASW regulations. Conducts casework/clinical conferences with Clinical Service Practitioners and MFT/LPCC/MSW Interns and recommends appropriate action. Participates in Clinical Service Practitioners and MFT/LPCC/MSW Interns development programs. Interprets special programs and provides information about services available through other social resources. Participates in development and formulation of FAITHS Throughcare program policy and procedures; ensures compliance with legal mandates. Represents FAITHS Throughcare program in the community on matters relating to assigned programs and participates in community planning activities and social resource development. Evaluates Clinical Service Practitioners and MFT/LPCC/MSW Interns performance and makes work assignments. Meet with University Partners’ field practicum liaisons to discus intern performance. Reviews and evaluates case records for accuracy and completeness. May direct and participate in research studies. Composes correspondence and reports. Other duties as assigned. Minimum Qualifications Education: A Master's or Doctoral degree from an accredited institution in behavioral science, human services, social work, counseling, psychology, public health administration, business/public administration, hospital administration, or closely related field of study . Experience: Licensed as an LMFT or LCSW for at least two (2) years and completed a Certified Supervisor Program valid in the state of California and by the BBS. Other: Supervising experience Experience working with and managing graduate level interns Experience working with justice-involved individuals and families Knowledge of substance abuse disorder and related issues. A strong background in child development, parenting, and developmentally-appropriate, positive child guidance. Ability to work with a diverse population including communication with people from diverse cultures, ethnic backgrounds, socio-economic levels, and educational levels. Skilled in working independently and following through on assignments with minimal direction. Ability to work in a team setting. Ability to handle multiple work priorities, organize work projects and complete them in a timely manner. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Nov 15 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full-Time, Exempt, benefited position through 6/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $9,247.91-$9,918.75 per month Location: San Bernardino Program Summary: The Family Attachment Interventions Through Healing Solutions (FAITHS) Throughcare Program will recruit, train, and administrate Graduate-Level interns in salient Social and Behavioral Science fields to provide in-custody and out-of-custody psychotherapeutic interventions to justice-involved individuals and their families. Work Schedule Exempt 40 hours per week. Typically Monday-Thursday 6:30am-5:00pm, some weekends and evenings as needed. Incumbent must be able to participate in remote or on-campus work depending on the directives from the CSUSB campus First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Clinical Manager, the Clinical Service Supervisor will work independently to: Duties may include, but are not limited to, the following: Plans and supervises the work of Clinical Service Practitioners and MFT/LPCC/MSW Interns responsible for performing clinical services to justice-involved individuals and their families in accordance with the BBS and NASW regulations. Conducts casework/clinical conferences with Clinical Service Practitioners and MFT/LPCC/MSW Interns and recommends appropriate action. Participates in Clinical Service Practitioners and MFT/LPCC/MSW Interns development programs. Interprets special programs and provides information about services available through other social resources. Participates in development and formulation of FAITHS Throughcare program policy and procedures; ensures compliance with legal mandates. Represents FAITHS Throughcare program in the community on matters relating to assigned programs and participates in community planning activities and social resource development. Evaluates Clinical Service Practitioners and MFT/LPCC/MSW Interns performance and makes work assignments. Meet with University Partners’ field practicum liaisons to discus intern performance. Reviews and evaluates case records for accuracy and completeness. May direct and participate in research studies. Composes correspondence and reports. Other duties as assigned. Minimum Qualifications Education: A Master's or Doctoral degree from an accredited institution in behavioral science, human services, social work, counseling, psychology, public health administration, business/public administration, hospital administration, or closely related field of study . Experience: Licensed as an LMFT or LCSW for at least two (2) years and completed a Certified Supervisor Program valid in the state of California and by the BBS. Other: Supervising experience Experience working with and managing graduate level interns Experience working with justice-involved individuals and families Knowledge of substance abuse disorder and related issues. A strong background in child development, parenting, and developmentally-appropriate, positive child guidance. Ability to work with a diverse population including communication with people from diverse cultures, ethnic backgrounds, socio-economic levels, and educational levels. Skilled in working independently and following through on assignments with minimal direction. Ability to work in a team setting. Ability to handle multiple work priorities, organize work projects and complete them in a timely manner. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Nov 15 2023 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER Y5077L FILING START DATE December 15, 2022, at 8:00 a.m. (PT) Until the needs of the service are met and is subject to closure without notice. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES : The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 employees, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. For additional information regarding DHS please visit www.dhs.lacounty.gov THE MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises a group of central service workers performing processing, sterilization, and distribution of medical and patient care supplies and equipment on one shift. Essential Job Functions Plans, assigns, supervises, and may participate in the work of subordinates engaged in sterilizing, processing, packaging, and distributing medical and patient care supplies and equipment. Adjusts workforce according to workload and staffing availability. Inspects work areas for cleanliness and safety. Instructs and trains central service workers in new policies, techniques, and procedures relating to their positions. Maintains adequate supplies and equipment for patient care areas by establishing quotas, inspecting supply areas and inventories; establishing delivery routes and schedules, checking supply deliveries, and discussing supply problems with supervisors and managers. Performs basic administrative tasks such as making staff assignments, ordering unit supplies and equipment, compiling daily production and other reports, and contributing to or preparing employee evaluations. Assists in periodic physical inventories as may be needed; may suggest new or improved procedures. Reports and follows up on equipment repair needs to ensure timely repair. Participates in product testing and evaluation as may be needed. Requirements SELECTION REQUIREMENTS: OPTION I - One year of experience as a Central Services Technician II*. OPTION II - Two years of experience in processing, ordering, storing and distributing medical supplies and equipment in a Central Sterile Processing Service Unit within a hospital setting and/or surgical center. PHYSICAL CLASS III - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: *In order to qualify under Option I, applicants must hold or have held the County of Los Angeles Central Services Technician II title. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualifications in excess of the Selection Requirements: Additional experience beyond the Selection Requirements based on Option for which qualified. Certification as a Certified Registered Central Services Technician (CRCST), Certified Instrument Specialist (CIS), and/or Certification in Healthcare Leadership (CHL).** **Applicant must provide a legible copy of the certification(s), in the desired training in order to receive credit. The Certificate/s will be verified by using the information on the Healthcare Sterile Processing Association (HSPA) website at https://verify.myhspa.org . Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of knowledge, experience, education, and desirable qualifications based on application information and supplemental questionnaire responses, weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Applicants may be required/prompted to verify their email address when logging on to file an application. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This feature is to enhance the security of your online application and to ensure you do not enter an incorrect email address. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing the VERBIAGE from the Class Specification and/or Selection Requirements to serve as your description of duties WILL NOT be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. Do not group your experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed . If your application is incomplete, it will be rejected. Please note that the Department of Health Services requires applicants to show that they perform the specified duties listed in the posted Requirements as their principal work activity . It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must email the documents to the Exam Analyst, Luz Pascual, at lpascual@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name as it appears on your application, the exam number, and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR PHONE: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT Luz Pascual, Exam Analyst E-mail: Lpascual@dhs.lacounty.gov HR ESC Phone Number: (213) 288-7000 For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER Y5077L FILING START DATE December 15, 2022, at 8:00 a.m. (PT) Until the needs of the service are met and is subject to closure without notice. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES : The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 employees, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. For additional information regarding DHS please visit www.dhs.lacounty.gov THE MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises a group of central service workers performing processing, sterilization, and distribution of medical and patient care supplies and equipment on one shift. Essential Job Functions Plans, assigns, supervises, and may participate in the work of subordinates engaged in sterilizing, processing, packaging, and distributing medical and patient care supplies and equipment. Adjusts workforce according to workload and staffing availability. Inspects work areas for cleanliness and safety. Instructs and trains central service workers in new policies, techniques, and procedures relating to their positions. Maintains adequate supplies and equipment for patient care areas by establishing quotas, inspecting supply areas and inventories; establishing delivery routes and schedules, checking supply deliveries, and discussing supply problems with supervisors and managers. Performs basic administrative tasks such as making staff assignments, ordering unit supplies and equipment, compiling daily production and other reports, and contributing to or preparing employee evaluations. Assists in periodic physical inventories as may be needed; may suggest new or improved procedures. Reports and follows up on equipment repair needs to ensure timely repair. Participates in product testing and evaluation as may be needed. Requirements SELECTION REQUIREMENTS: OPTION I - One year of experience as a Central Services Technician II*. OPTION II - Two years of experience in processing, ordering, storing and distributing medical supplies and equipment in a Central Sterile Processing Service Unit within a hospital setting and/or surgical center. PHYSICAL CLASS III - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: *In order to qualify under Option I, applicants must hold or have held the County of Los Angeles Central Services Technician II title. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualifications in excess of the Selection Requirements: Additional experience beyond the Selection Requirements based on Option for which qualified. Certification as a Certified Registered Central Services Technician (CRCST), Certified Instrument Specialist (CIS), and/or Certification in Healthcare Leadership (CHL).** **Applicant must provide a legible copy of the certification(s), in the desired training in order to receive credit. The Certificate/s will be verified by using the information on the Healthcare Sterile Processing Association (HSPA) website at https://verify.myhspa.org . Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of knowledge, experience, education, and desirable qualifications based on application information and supplemental questionnaire responses, weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Applicants may be required/prompted to verify their email address when logging on to file an application. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This feature is to enhance the security of your online application and to ensure you do not enter an incorrect email address. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing the VERBIAGE from the Class Specification and/or Selection Requirements to serve as your description of duties WILL NOT be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. Do not group your experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed . If your application is incomplete, it will be rejected. Please note that the Department of Health Services requires applicants to show that they perform the specified duties listed in the posted Requirements as their principal work activity . It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must email the documents to the Exam Analyst, Luz Pascual, at lpascual@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name as it appears on your application, the exam number, and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR PHONE: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT Luz Pascual, Exam Analyst E-mail: Lpascual@dhs.lacounty.gov HR ESC Phone Number: (213) 288-7000 For detailed information, please click here
The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position The Social Worker Supervisor II plans, organizes and directs the work of social service staff providing the most advanced social services; and performs related work as required. The Social Service Supervisor II is usually assigned to programs or staff positions that require extensive casework knowledge. Incumbents supervise a unit of caseworkers in specific programs identified as having a high proportion of complex and sensitive casework needs. The current vacancy is for a newly created Adult Protective Services (APS) Supervisor position, located within the Comprehensive Services for Older Adults (CSOA) division. In addition to direct supervision of staff, this position will be primarily responsible for the development of training curriculum, policies and procedures, and ongoing analysis of ACL’s, ACIN’s, and other program mandates and regulatory changes. This recruitment is being conducted to fill this vacancy. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. Position Requirements Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Education: Master's degree in social work or a Master's degree from a two-year counseling program. Definition: Qualifying master's degrees from a two-year counseling program are those which include a course of study with emphasis in vocational rehabilitation, family or marriage counseling, gerontology, or a closely related field. Qualifying two-year counseling degree programs must have included an internship or supervised field work and completion of approximately 45 semester or 67 quarter units of graduate level courses. Completion of all of the requirements for a Marriage, Family, Child Counseling (MFCC) license program may be substituted upon submission of verifying proof. Experience: One year of experience performing duties comparable to those of Social Worker III or Social Worker IV class. License or Certificate: * Possession of a valid driver's license. *Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process Application Deadline 5:00pm PDT MAY 3, 2024 Application Screening The week of May 6, 2024 Supplemental Question Scoring By May 10, 2024 Supplemental questions will be scored by subject matter experts. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Interview Tentatively scheduled for the week of May 20, 2024 Establish Eligible List By the week of May 27, 2024 The most qualified candidates from the interview process will be placed on the eligibility list and may be considered for current and future vacancies for this position for up to one year. Human Resources reserves the right to make changes to the recruitment process and schedule at any time. Example of Duties View the full job description including the example of duties HERE. Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102). Benefits Learn more about the benefits package for this position HERE. ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. Public Service Supervisors Closing Date/Time: 5/3/2024 5:00 PM Pacific
Apr 20, 2024
Full Time
The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position The Social Worker Supervisor II plans, organizes and directs the work of social service staff providing the most advanced social services; and performs related work as required. The Social Service Supervisor II is usually assigned to programs or staff positions that require extensive casework knowledge. Incumbents supervise a unit of caseworkers in specific programs identified as having a high proportion of complex and sensitive casework needs. The current vacancy is for a newly created Adult Protective Services (APS) Supervisor position, located within the Comprehensive Services for Older Adults (CSOA) division. In addition to direct supervision of staff, this position will be primarily responsible for the development of training curriculum, policies and procedures, and ongoing analysis of ACL’s, ACIN’s, and other program mandates and regulatory changes. This recruitment is being conducted to fill this vacancy. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. Position Requirements Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Education: Master's degree in social work or a Master's degree from a two-year counseling program. Definition: Qualifying master's degrees from a two-year counseling program are those which include a course of study with emphasis in vocational rehabilitation, family or marriage counseling, gerontology, or a closely related field. Qualifying two-year counseling degree programs must have included an internship or supervised field work and completion of approximately 45 semester or 67 quarter units of graduate level courses. Completion of all of the requirements for a Marriage, Family, Child Counseling (MFCC) license program may be substituted upon submission of verifying proof. Experience: One year of experience performing duties comparable to those of Social Worker III or Social Worker IV class. License or Certificate: * Possession of a valid driver's license. *Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process Application Deadline 5:00pm PDT MAY 3, 2024 Application Screening The week of May 6, 2024 Supplemental Question Scoring By May 10, 2024 Supplemental questions will be scored by subject matter experts. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Interview Tentatively scheduled for the week of May 20, 2024 Establish Eligible List By the week of May 27, 2024 The most qualified candidates from the interview process will be placed on the eligibility list and may be considered for current and future vacancies for this position for up to one year. Human Resources reserves the right to make changes to the recruitment process and schedule at any time. Example of Duties View the full job description including the example of duties HERE. Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102). Benefits Learn more about the benefits package for this position HERE. ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. Public Service Supervisors Closing Date/Time: 5/3/2024 5:00 PM Pacific
Alameda County
Pleasanton, California, United States
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Apr 02, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y5079A FILING START DATE: 3/29/22 AT 8:00 AM - UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 employees, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For additional information regarding DHS, please visit www.dhs.lacounty.gov . MISSION To advance the health of our patients and our communities by providing extraordinary care DEFINITION: Directs the operation of a small central service unit performing supply, processing, sterilization, and distribution of patient care supplies and equipment. Essential Job Functions Formulates, develops and modifies procedures and policies and prepares written instructions, forms and manuals to improve and ensure quantity and quality of production. Plans, assigns and supervises central service workers engaged in packaging, sterilizing, decontaminating, ordering, receiving and distributing medical and patient care equipment and supplies. Screens and selects new employees and directs their orientation and training and evaluates or reviews all personnel evaluation and takes appropriate action. Keeps abreast of and plans for fluctuating demand for supplies and equipment and adjusts ordering and processing accordingly. Makes suggestions for substitution of items in short supply. Prepares and makes recommendations for the purchase of new or replacement equipment and prepares annual budget request for support of central service operation. Conducts periodic inventory and tracking of supplies and equipment. Conducts research on the kind, type, and scope of medical supplies and equipment by contacting vendors, reviewing catalogues, ordering samples and determining tests for new items to determine feasibility and desirability of purchase. Inspects facility supply stations to assure compliance with established quotas, safety and housekeeping practices. Maintains and establishes quality control by sampling processed items. Assists physicians in developing new sets by ordering and testing new instrument and equipment. Requirements SELECTION REQUIREMENTS: OPTION I: One year's experience as a Central Service Supervisor II in the service of Los Angeles County. -OR- OPTION II: Two years' experience as a first line supervisor in a central service organization. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience as a Central Service Supervisor II in the service of Los Angeles County or as a first line supervisor in a central service organization beyond the Selection Requirements. Certified Healthcare Leader (CHL) certification* -OR- Certified Instrument Specialist ( CIS) certification* issued by the Healthcare Sterile Processing Association. CERTIFICATE AND LICENSE INFORMATION: *The CHL and CIS will be verified by using the information on the Healthcare Sterile Processing Association at https://myhspa.org/certification/iahcsmm-certifications.html . Please ensure the Certificates and Licenses Section is completed. Provide the title(s) of your certificate(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for each certificate. In order to receive credit for any certification for CHL or CIS, applicants must attach a legible photocopy of the certificate to their application at the time of filing or provide to the Exam Analyst within 15 calendar days from the application filing date. If you are unable to attach documents to your application, you must email the documents to the Exam Analyst, Luz Pascual at lpascual@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include your full name as it appears on your application, the exam number, and the exam title. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted. No withhold or out-of-class experience will be accepted for this examination. Applicants must meet the Selection Requirements at the time of filing. PHYSICAL CLASS: 2 - LIGHT Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT : An evaluation of training and experience based upon application information, desirable qualifications, and supplemental questionnaire responses weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Applications electronically received after 5:00 p.m., PT on the last day of filing will not be accepted. You may be required to verify your email address when logging in to the GovernmentJobs portal of the County's employment website. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. Do not group your experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employees have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR PHONE (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 DEPARTMENT CONTACT Luz Pascual, Exam Analyst E-mail: Lpascual@dhs.lacounty.gov HR ESC Phone Number: (213) 288-7000 For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y5079A FILING START DATE: 3/29/22 AT 8:00 AM - UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 employees, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For additional information regarding DHS, please visit www.dhs.lacounty.gov . MISSION To advance the health of our patients and our communities by providing extraordinary care DEFINITION: Directs the operation of a small central service unit performing supply, processing, sterilization, and distribution of patient care supplies and equipment. Essential Job Functions Formulates, develops and modifies procedures and policies and prepares written instructions, forms and manuals to improve and ensure quantity and quality of production. Plans, assigns and supervises central service workers engaged in packaging, sterilizing, decontaminating, ordering, receiving and distributing medical and patient care equipment and supplies. Screens and selects new employees and directs their orientation and training and evaluates or reviews all personnel evaluation and takes appropriate action. Keeps abreast of and plans for fluctuating demand for supplies and equipment and adjusts ordering and processing accordingly. Makes suggestions for substitution of items in short supply. Prepares and makes recommendations for the purchase of new or replacement equipment and prepares annual budget request for support of central service operation. Conducts periodic inventory and tracking of supplies and equipment. Conducts research on the kind, type, and scope of medical supplies and equipment by contacting vendors, reviewing catalogues, ordering samples and determining tests for new items to determine feasibility and desirability of purchase. Inspects facility supply stations to assure compliance with established quotas, safety and housekeeping practices. Maintains and establishes quality control by sampling processed items. Assists physicians in developing new sets by ordering and testing new instrument and equipment. Requirements SELECTION REQUIREMENTS: OPTION I: One year's experience as a Central Service Supervisor II in the service of Los Angeles County. -OR- OPTION II: Two years' experience as a first line supervisor in a central service organization. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience as a Central Service Supervisor II in the service of Los Angeles County or as a first line supervisor in a central service organization beyond the Selection Requirements. Certified Healthcare Leader (CHL) certification* -OR- Certified Instrument Specialist ( CIS) certification* issued by the Healthcare Sterile Processing Association. CERTIFICATE AND LICENSE INFORMATION: *The CHL and CIS will be verified by using the information on the Healthcare Sterile Processing Association at https://myhspa.org/certification/iahcsmm-certifications.html . Please ensure the Certificates and Licenses Section is completed. Provide the title(s) of your certificate(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for each certificate. In order to receive credit for any certification for CHL or CIS, applicants must attach a legible photocopy of the certificate to their application at the time of filing or provide to the Exam Analyst within 15 calendar days from the application filing date. If you are unable to attach documents to your application, you must email the documents to the Exam Analyst, Luz Pascual at lpascual@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include your full name as it appears on your application, the exam number, and the exam title. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted. No withhold or out-of-class experience will be accepted for this examination. Applicants must meet the Selection Requirements at the time of filing. PHYSICAL CLASS: 2 - LIGHT Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT : An evaluation of training and experience based upon application information, desirable qualifications, and supplemental questionnaire responses weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Applications electronically received after 5:00 p.m., PT on the last day of filing will not be accepted. You may be required to verify your email address when logging in to the GovernmentJobs portal of the County's employment website. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. Do not group your experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employees have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR PHONE (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 DEPARTMENT CONTACT Luz Pascual, Exam Analyst E-mail: Lpascual@dhs.lacounty.gov HR ESC Phone Number: (213) 288-7000 For detailed information, please click here
City of Sacramento, CA
Sacramento, California, United States
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/22/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/22/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-18
Apr 18, 2024
Full Time
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-18
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino is seeking highly qualified, innovative, highly motivated individuals for the position of Operations Supervisor II . Salary Updates 3% COLA increase effective October 2024; approximate annual salary range $74,441.80 - $94,947.24 Benefit Highlights About the Position Under direction, plans, supervises and reviews the work of subordinate supervisors and employees engaged in a variety of court operations and courtroom support functions; and performs related duties as assigned. Distinguishing Characteristics Operations Supervisor II is the second-level supervisor in the Operations Supervisor class series. Through subordinate Operations Supervisor I's, incumbents oversee the functions, operations and staff of an assigned court operations unit. Incumbents are responsible for directing employee training, preparing performance evaluations and giving feedback to supervisors and staff to improve employee performance and productivity. Incumbents develop procedures, policies and materials and direct work priorities to improve service. Incumbents are expected to exercise considerable discretion in carrying out responsibilities independently and with a thorough understanding of court policies, procedures and customer service issues. Operations Supervisor II is distinguished from Operations Supervisor I in that incumbents in the former class supervise and direct the work of court operations units that may include subordinate supervisors. Employees in this class may report to a Court Operations Manager or Deputy Director of Operations. For full position details, please click here . Essential Functions Duties of an Operations Supervisor II may include, but are not limited to: Organizes, assigns, schedules, supervises and evaluates the work of assigned supervisors and staff; develops, implements and monitors work plans to achieve assigned unit objectives; makes recommendations for purchases and other expenditures in accordance with court procedures; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with court standards; prepares and maintains a variety of records and reports.Interviews and participates in selecting new staff for the assigned unit; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progressive discipline process to address performance deficiencies, in accordance with court Personnel Plan policies and labor contract agreements.Provides day-to-day leadership and works with staff to ensure a high-performance, customer service oriented work environment that supports achieving the court's mission, objectives and values regarding teamwork, mutual trust and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.Confers with managers and judges regarding a variety of issues; develops, recommends, implements and revises work programs, plans, processes and procedures to achieve unit goals and objectives consistent with established statutory, rule and policy requirements and court service quality expectations; plans methods and activities to meet work objectives; develops solutions to resolve staff or operating problems; develops procedure manuals; ensures operating policies and procedures meet needs of the unit; creates forms to be used by unit to improve service and productivity.Monitors workflow and assigns work priorities to ensure efficient, timely and accurate operations; coordinates, collects and compiles statistical workload reports.Interprets policies and procedures to supervisors and employees through staff meetings, bulletins, instructions, procedures and other means; informs staff of procedural changes pertaining to new legislation.Acts as liaison between the court, attorneys, officials, other court personnel and the public; confers with judges, attorneys and law enforcement representatives on matters that involve coordination of people and/or process.Directs the preparation of court calendar pursuant to judicial changes or requests and administrative restructuring; works with supervising judges in assigning cases to open courtrooms; obtains the services of pro tem judges, court reporters and court interpreters; approves payment of vendors; prepares Judicial Council reports.Reviews and resolves complex work unit issues, complaints or problems that may require research and compiling information; researches case histories and codes as needed by judges or other court staff.Serves on court-wide committees; performs special projects as assigned.Performs other duties as assigned. Minimum Qualifications Graduation from high school or GED and five (5) years of increasingly responsible and varied court experience in different case types, participating on projects and/or committees, of at least two (2) of which may be at the level of Operations Supervisor I, or an equivalent combination of education, training and experience. Knowledge of: Codes, rules, policies, procedures and legal terminology applicable to a wide variety of court operations and courtroom support functions in all areas of litigation as applicable to assigned areas of responsibility, including but not limited to processing of legal documents, calendaring and preparation of cases for trial, custody of exhibits, juror service and other matters; Procedures and techniques for analyzing and improving court work processes to enhance efficiency and productivity; General functions and organization of the judicial system, including various divisions of the court and the rules and functions of other legal and law enforcement agencies; State and local statutes and Rules of Court that govern general court operations; Technical resource materials/information sources applicable to area of assignment; Legal courtesies and courtroom demeanor; Court policies/procedures applicable to the receipt of, and accounting for, a variety of payments to the court; Principles and practices of customer service and business communication; correct English usage, including spelling, grammar and punctuation; Principles and practices of effective supervision; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. ANNUAL LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in the SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of service and Court contributions. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
Description The Superior Court of California, County of San Bernardino is seeking highly qualified, innovative, highly motivated individuals for the position of Operations Supervisor II . Salary Updates 3% COLA increase effective October 2024; approximate annual salary range $74,441.80 - $94,947.24 Benefit Highlights About the Position Under direction, plans, supervises and reviews the work of subordinate supervisors and employees engaged in a variety of court operations and courtroom support functions; and performs related duties as assigned. Distinguishing Characteristics Operations Supervisor II is the second-level supervisor in the Operations Supervisor class series. Through subordinate Operations Supervisor I's, incumbents oversee the functions, operations and staff of an assigned court operations unit. Incumbents are responsible for directing employee training, preparing performance evaluations and giving feedback to supervisors and staff to improve employee performance and productivity. Incumbents develop procedures, policies and materials and direct work priorities to improve service. Incumbents are expected to exercise considerable discretion in carrying out responsibilities independently and with a thorough understanding of court policies, procedures and customer service issues. Operations Supervisor II is distinguished from Operations Supervisor I in that incumbents in the former class supervise and direct the work of court operations units that may include subordinate supervisors. Employees in this class may report to a Court Operations Manager or Deputy Director of Operations. For full position details, please click here . Essential Functions Duties of an Operations Supervisor II may include, but are not limited to: Organizes, assigns, schedules, supervises and evaluates the work of assigned supervisors and staff; develops, implements and monitors work plans to achieve assigned unit objectives; makes recommendations for purchases and other expenditures in accordance with court procedures; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with court standards; prepares and maintains a variety of records and reports.Interviews and participates in selecting new staff for the assigned unit; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progressive discipline process to address performance deficiencies, in accordance with court Personnel Plan policies and labor contract agreements.Provides day-to-day leadership and works with staff to ensure a high-performance, customer service oriented work environment that supports achieving the court's mission, objectives and values regarding teamwork, mutual trust and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.Confers with managers and judges regarding a variety of issues; develops, recommends, implements and revises work programs, plans, processes and procedures to achieve unit goals and objectives consistent with established statutory, rule and policy requirements and court service quality expectations; plans methods and activities to meet work objectives; develops solutions to resolve staff or operating problems; develops procedure manuals; ensures operating policies and procedures meet needs of the unit; creates forms to be used by unit to improve service and productivity.Monitors workflow and assigns work priorities to ensure efficient, timely and accurate operations; coordinates, collects and compiles statistical workload reports.Interprets policies and procedures to supervisors and employees through staff meetings, bulletins, instructions, procedures and other means; informs staff of procedural changes pertaining to new legislation.Acts as liaison between the court, attorneys, officials, other court personnel and the public; confers with judges, attorneys and law enforcement representatives on matters that involve coordination of people and/or process.Directs the preparation of court calendar pursuant to judicial changes or requests and administrative restructuring; works with supervising judges in assigning cases to open courtrooms; obtains the services of pro tem judges, court reporters and court interpreters; approves payment of vendors; prepares Judicial Council reports.Reviews and resolves complex work unit issues, complaints or problems that may require research and compiling information; researches case histories and codes as needed by judges or other court staff.Serves on court-wide committees; performs special projects as assigned.Performs other duties as assigned. Minimum Qualifications Graduation from high school or GED and five (5) years of increasingly responsible and varied court experience in different case types, participating on projects and/or committees, of at least two (2) of which may be at the level of Operations Supervisor I, or an equivalent combination of education, training and experience. Knowledge of: Codes, rules, policies, procedures and legal terminology applicable to a wide variety of court operations and courtroom support functions in all areas of litigation as applicable to assigned areas of responsibility, including but not limited to processing of legal documents, calendaring and preparation of cases for trial, custody of exhibits, juror service and other matters; Procedures and techniques for analyzing and improving court work processes to enhance efficiency and productivity; General functions and organization of the judicial system, including various divisions of the court and the rules and functions of other legal and law enforcement agencies; State and local statutes and Rules of Court that govern general court operations; Technical resource materials/information sources applicable to area of assignment; Legal courtesies and courtroom demeanor; Court policies/procedures applicable to the receipt of, and accounting for, a variety of payments to the court; Principles and practices of customer service and business communication; correct English usage, including spelling, grammar and punctuation; Principles and practices of effective supervision; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. ANNUAL LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in the SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of service and Court contributions. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Solano County, CA
Fairfield, California, United States
Help us lead a team dedicated to mental health wellness and recovery! Solano County Behavioral Health is committed to equity, diversity, and inclusion. Our services aim to empower all community members throughout their journey towards wellness and recovery. It is also of equal importance for us to improve access to quality care for underserved and under-represented ethnic and minority populations who have been historically marginalized by health care systems. We are seeking qualified staff who possess valuable life experiences and expertise to ensure our workforce is culturally and linguistically responsive and leverages diversity to foster innovation and positive outcomes for the people we serve. Click here to learn more about the Behavioral Health Services Division . THE POSITION Behavioral Health is currently recruiting for Mental Health Clinical Supervisors. Experience in peer support services, consumer advocacy, and personal lived experience is preferred. The current openings are in the following programs: Homeless Outreach Partnership and Engagement: The Mental Health Clinical Supervisor will oversee a team of multidisciplinary staff whose primary function is serving people in the community experiencing or at risk of homelessness and supporting Behavioral Health (BH) and department-wide housing programs and initiatives. The Supervisor will organize and direct homeless outreach, the street medicine program, and engagement/linkage activities; partner and coordinate with shelters, community agencies, Division partners, Mobile Crisis, Law Enforcement; train and coach staff on evaluating and addressing the needs of homeless individuals from a “whole person” approach; provide clinical supervision and guide staff in managing crisis situations; participate in community homeless roundtable meetings; ensure the collection and recording of service delivery data for the purpose of outcome analysis; and facilitate staff’s compliance with Medi-Cal and State documentation requirements for the delivery of Behavioral Health services. The supervisor is expected to approach supervision with staff and the implementation of service delivery through the lens of promoting racial equity, self-sufficiency and meaningful involvement of people with lived experience. The supervisor will also be responsible for evaluating and improving systems and processes to strengthen the team’s functioning, such as creating written workflows and designing/tracking referral forms, client progress, housing linkage- including the reporting of service delivery data for the purpose of outcome analysis. This includes data entry and analysis work by utilizing the coordinated entry Homeless Management Information System (HMIS). Additionally, the supervisor will monitor and guide staff’s liaison activities as liaisons to BH programs and across funded housing placements. Mental Health Services ACT/Peer Workforce: Solano County Behavioral Health is responsible for the formulation and implementation of the Mental Health Services Act (MHSA) Annual Updates and 3-Year Plans that are created with community and peer input. These efforts are overseen by the Equity Services/MHSA Unit responsible for diversity, equity and inclusion efforts which includes the expansion and implementation of a new Peer Workforce Development Strategy. The incumbent Peer Workforce Supervisor will help lead the divisions Wellness and Recovery efforts for growing a culturally responsive peer workforce that meets the diverse needs of those served and uplifts consumer’s voices. The incumbent will have coordination oversight of peer led programs and activities that include county run and contractor peer services, support groups, Wellness Center programming, and expansion efforts for specialty populations such as youth, SUD, family, crisis, justice-involved and others. THE IDEAL CANDIDATE The ideal candidate for this position will be a highly motivated and community-driven professional, who is passionate about providing quality mental health services . The candidate should have a strong background in mental health related settings providing direct services to mentally or emotionally disabled persons . The ability to provide effective peer support and supervision is essential. Additionally, t he Medical Health Clinical Supervisor must be adept at managing competing demands, multiple priorities, and reflect the County’s Core Values. EXPERIENCE At least one year of experience in providing clinical and/or administrative oversight to newly hired and/or lower-level staff in a mental health setting; AND Two years of experience equivalent to the Mental Health Clinician (Licensed) in Solano County OR Four years of experience following licensure or registration for licensure in a mental health related setting providing direct services to mentally or emotionally disabled persons, including dual diagnosis and addiction issues for those assigned to the substance abuse settings; AND LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS Current licensure by the State of California Board of Behavioral Science Examiners as either a Marriage and Family Therapist (MFT) or Licensed Clinical Social Worker (LCSW), or current licensure by the State of California Board of Psychology as a Psychologist. Note: Loss of the required State licensure shall result in termination or reassignment, if such a vacancy exists and the incumbent meets the minimum requirements for the vacant position. (Such action will be taken in accordance with Civil Service Commission rules). Click here for Mental Health Clinical Supervisor Job Description The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. SELECTION PROCESS 3/29/2024 - 5:00pm Deadline to submit application and required documents for first application review. 4/19/2024 - 5:00pm Deadline to submit application and required documents for next application review. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A current State of California license (MFT, LCSW, or Psychologist) is required for this position. All candidates are encouraged to submit proof of their current license issued by the State of California Board of Behavioral Science Examiners license as a Marriage and Family Therapist (MFT) or Clinical Social Worker (LCSW), or current State of California Board of Psychology license as a Psychologist. However, proof of this licensure requirement must be submitted prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Mental Health Clinical Supervisor) and the recruitment number (24-335110-01) in your email or fax. VETERAN'S PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION REVIEW DEADLINE. Applicants who have a service-connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service-connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: Continuous
Apr 01, 2024
Full Time
Help us lead a team dedicated to mental health wellness and recovery! Solano County Behavioral Health is committed to equity, diversity, and inclusion. Our services aim to empower all community members throughout their journey towards wellness and recovery. It is also of equal importance for us to improve access to quality care for underserved and under-represented ethnic and minority populations who have been historically marginalized by health care systems. We are seeking qualified staff who possess valuable life experiences and expertise to ensure our workforce is culturally and linguistically responsive and leverages diversity to foster innovation and positive outcomes for the people we serve. Click here to learn more about the Behavioral Health Services Division . THE POSITION Behavioral Health is currently recruiting for Mental Health Clinical Supervisors. Experience in peer support services, consumer advocacy, and personal lived experience is preferred. The current openings are in the following programs: Homeless Outreach Partnership and Engagement: The Mental Health Clinical Supervisor will oversee a team of multidisciplinary staff whose primary function is serving people in the community experiencing or at risk of homelessness and supporting Behavioral Health (BH) and department-wide housing programs and initiatives. The Supervisor will organize and direct homeless outreach, the street medicine program, and engagement/linkage activities; partner and coordinate with shelters, community agencies, Division partners, Mobile Crisis, Law Enforcement; train and coach staff on evaluating and addressing the needs of homeless individuals from a “whole person” approach; provide clinical supervision and guide staff in managing crisis situations; participate in community homeless roundtable meetings; ensure the collection and recording of service delivery data for the purpose of outcome analysis; and facilitate staff’s compliance with Medi-Cal and State documentation requirements for the delivery of Behavioral Health services. The supervisor is expected to approach supervision with staff and the implementation of service delivery through the lens of promoting racial equity, self-sufficiency and meaningful involvement of people with lived experience. The supervisor will also be responsible for evaluating and improving systems and processes to strengthen the team’s functioning, such as creating written workflows and designing/tracking referral forms, client progress, housing linkage- including the reporting of service delivery data for the purpose of outcome analysis. This includes data entry and analysis work by utilizing the coordinated entry Homeless Management Information System (HMIS). Additionally, the supervisor will monitor and guide staff’s liaison activities as liaisons to BH programs and across funded housing placements. Mental Health Services ACT/Peer Workforce: Solano County Behavioral Health is responsible for the formulation and implementation of the Mental Health Services Act (MHSA) Annual Updates and 3-Year Plans that are created with community and peer input. These efforts are overseen by the Equity Services/MHSA Unit responsible for diversity, equity and inclusion efforts which includes the expansion and implementation of a new Peer Workforce Development Strategy. The incumbent Peer Workforce Supervisor will help lead the divisions Wellness and Recovery efforts for growing a culturally responsive peer workforce that meets the diverse needs of those served and uplifts consumer’s voices. The incumbent will have coordination oversight of peer led programs and activities that include county run and contractor peer services, support groups, Wellness Center programming, and expansion efforts for specialty populations such as youth, SUD, family, crisis, justice-involved and others. THE IDEAL CANDIDATE The ideal candidate for this position will be a highly motivated and community-driven professional, who is passionate about providing quality mental health services . The candidate should have a strong background in mental health related settings providing direct services to mentally or emotionally disabled persons . The ability to provide effective peer support and supervision is essential. Additionally, t he Medical Health Clinical Supervisor must be adept at managing competing demands, multiple priorities, and reflect the County’s Core Values. EXPERIENCE At least one year of experience in providing clinical and/or administrative oversight to newly hired and/or lower-level staff in a mental health setting; AND Two years of experience equivalent to the Mental Health Clinician (Licensed) in Solano County OR Four years of experience following licensure or registration for licensure in a mental health related setting providing direct services to mentally or emotionally disabled persons, including dual diagnosis and addiction issues for those assigned to the substance abuse settings; AND LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS Current licensure by the State of California Board of Behavioral Science Examiners as either a Marriage and Family Therapist (MFT) or Licensed Clinical Social Worker (LCSW), or current licensure by the State of California Board of Psychology as a Psychologist. Note: Loss of the required State licensure shall result in termination or reassignment, if such a vacancy exists and the incumbent meets the minimum requirements for the vacant position. (Such action will be taken in accordance with Civil Service Commission rules). Click here for Mental Health Clinical Supervisor Job Description The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. SELECTION PROCESS 3/29/2024 - 5:00pm Deadline to submit application and required documents for first application review. 4/19/2024 - 5:00pm Deadline to submit application and required documents for next application review. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A current State of California license (MFT, LCSW, or Psychologist) is required for this position. All candidates are encouraged to submit proof of their current license issued by the State of California Board of Behavioral Science Examiners license as a Marriage and Family Therapist (MFT) or Clinical Social Worker (LCSW), or current State of California Board of Psychology license as a Psychologist. However, proof of this licensure requirement must be submitted prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Mental Health Clinical Supervisor) and the recruitment number (24-335110-01) in your email or fax. VETERAN'S PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION REVIEW DEADLINE. Applicants who have a service-connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service-connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. T he San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Psychologist Internship Program Supervisor* who will be responsible for planning, developing, and implementing the Psychologist Internship Program. Responsibilities will include providing a combination of administrative and clinical supervision to doctoral level psychologist interns, selection and placement of interns, and developing and maintaining relationships with local universities and Department of Behavioral Health programs. Occasional travel will be required to provide on-site supervision to interns placed in clinics and programs throughout San Bernardino County and to attend outreach events. Responsibilities may also include providing program support to the Marriage and Family Therapy and Social Work Intern Programs. * Official Title : Mental Health Intern Program Supervisor For additional details, please refer to the Mental Health Intern Program Supervisor job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Pre-Employment Process: An extensive background check will include credit check, fingerprint/DOJ LiveScan, and DMV check. Must be a U.S. Citizen or be a permanent U.S. resident. Medical exam will also include drug and TB test. Some positions may require additional background check/process dependent upon the work location. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements License : Must be licensed in the State of California as a Psychologist. Indicate license number and expiration date on the Supplemental Questionnaire. A copy of license is required upon appointment. --AND-- Experience: Three (3) years of post-graduate experience in a mental health or social service setting AND one (1) year of experience as a lead worker or full-scope supervisor in a clinical setting (lead/supervisory experience may be gained concurrently with the post-graduate experience). Clearly identify the dates of lead/supervisory experience. Note: Applications will be accepted from candidates who are within three (3) months of completing three (3) years of experience in a mental health or social service setting at time of application. Verification of qualifications will be required prior to hire. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Applicants with experience providing and supervising psychological/neuropsychological testing are highly desirable. Ensure that your psychological/neuropsychological testing experience is clearly indicated in the work experience section of your application. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 30, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. T he San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Psychologist Internship Program Supervisor* who will be responsible for planning, developing, and implementing the Psychologist Internship Program. Responsibilities will include providing a combination of administrative and clinical supervision to doctoral level psychologist interns, selection and placement of interns, and developing and maintaining relationships with local universities and Department of Behavioral Health programs. Occasional travel will be required to provide on-site supervision to interns placed in clinics and programs throughout San Bernardino County and to attend outreach events. Responsibilities may also include providing program support to the Marriage and Family Therapy and Social Work Intern Programs. * Official Title : Mental Health Intern Program Supervisor For additional details, please refer to the Mental Health Intern Program Supervisor job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Pre-Employment Process: An extensive background check will include credit check, fingerprint/DOJ LiveScan, and DMV check. Must be a U.S. Citizen or be a permanent U.S. resident. Medical exam will also include drug and TB test. Some positions may require additional background check/process dependent upon the work location. Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements License : Must be licensed in the State of California as a Psychologist. Indicate license number and expiration date on the Supplemental Questionnaire. A copy of license is required upon appointment. --AND-- Experience: Three (3) years of post-graduate experience in a mental health or social service setting AND one (1) year of experience as a lead worker or full-scope supervisor in a clinical setting (lead/supervisory experience may be gained concurrently with the post-graduate experience). Clearly identify the dates of lead/supervisory experience. Note: Applications will be accepted from candidates who are within three (3) months of completing three (3) years of experience in a mental health or social service setting at time of application. Verification of qualifications will be required prior to hire. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Applicants with experience providing and supervising psychological/neuropsychological testing are highly desirable. Ensure that your psychological/neuropsychological testing experience is clearly indicated in the work experience section of your application. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/8/2024, 4/22/2024, *5/6/2024 (Final) Under general direction and as the first level manager in the office, the Employee Benefits Supervisor manages employees who perform a wide variety of work involving programs administered by the County's Employee Benefits and/or Deferred Compensation Office. This position is responsible for managing the day-to-day operations of the office including establishing policies and procedures and performs more complex research and statistical studies. This includes health, dental, life, and other group benefit or deferred compensation programs, various employee benefit options, Internal Revenue Service compliance, supervision and regulatory compliance, plan documentation, audits and analysis, including the implementation of new programs or changes in existing programs. Incumbents are assigned a variety of assignments without detailed instruction or guidance. The Employee Benefits Supervisor reports to the Employee Benefits Manager. Employee Benefits Supervisor Recruitment Brochure Examples of Knowledge and Abilities Knowledge of Principles and practices of benefit plan or deferred compensation administration including contributions, investments, claims, utilization review, cost containment procedures, managed care programs Pertinent group health, dental, life and other group benefit or deferred compensation programs Existing and relevant laws and regulations governing group life insurance, health care plans and organizations, and various other benefit or deferred compensation programs in effect County benefits or deferred compensation policies and procedures, rules, and regulations used in processing benefits, claims and payments Accounting and auditing principles and procedures, statistical and financial analysis, bid preparation, solicitation and evaluation Contract preparation, negotiation, and monitoring Budget preparation and control Basic interviewing and counseling techniques Principles of supervision including training, directing, and evaluating subordinates Practical application of computers English grammar, punctuation, spelling and usage Ability to Coordinate and administer benefits or deferred compensation programs for employees and retirees Read, interpret, analyze, and apply laws, ordinances and regulations governing employee benefit or deferred compensation programs Evaluate employee benefit or deferred compensation programs Analyze claims trends in group programs and prepare cost studies Advise management of employee benefit or deferred compensation trends Read, understand and explain insurance policies and plan documents Prepare and analyze financial and statistical data Evaluate proposed legislation affecting benefits, deferred compensation and other programs Analyze and negotiate insurance policies and contracts Negotiate, mediate and resolve conflicts Plan, coordinate, and supervise the processing of appropriate forms and the maintenance of records Serve as a supervisor of professional, technical, and clerical personnel Conduct employee performance evaluations and give feedback; carry out County personnel policies and procedures. Communicate effectively in oral and written form to individuals and groups at various levels with the organization Effectively represent the department to other departments, agencies, employees, retirees, and staff members Employment Qualifications Minimum Qualifications Eithe r: 1. Three years of experience in the class of Employee Benefits Analyst within Sacramento County Service. Or: 2. Possession of a Bachelor's degree or higher from an accredited college or university in business or public administration, human resources management, psychology, labor relations or a field closely related to the intent of the class. And Three years of professional experience in the development and administration of employee benefits and/or deferred compensation. (Note: Completion of a master's degree in a closely related field from an accredited college or university may substitute for one year of the experience requirement). Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
Mar 26, 2024
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/8/2024, 4/22/2024, *5/6/2024 (Final) Under general direction and as the first level manager in the office, the Employee Benefits Supervisor manages employees who perform a wide variety of work involving programs administered by the County's Employee Benefits and/or Deferred Compensation Office. This position is responsible for managing the day-to-day operations of the office including establishing policies and procedures and performs more complex research and statistical studies. This includes health, dental, life, and other group benefit or deferred compensation programs, various employee benefit options, Internal Revenue Service compliance, supervision and regulatory compliance, plan documentation, audits and analysis, including the implementation of new programs or changes in existing programs. Incumbents are assigned a variety of assignments without detailed instruction or guidance. The Employee Benefits Supervisor reports to the Employee Benefits Manager. Employee Benefits Supervisor Recruitment Brochure Examples of Knowledge and Abilities Knowledge of Principles and practices of benefit plan or deferred compensation administration including contributions, investments, claims, utilization review, cost containment procedures, managed care programs Pertinent group health, dental, life and other group benefit or deferred compensation programs Existing and relevant laws and regulations governing group life insurance, health care plans and organizations, and various other benefit or deferred compensation programs in effect County benefits or deferred compensation policies and procedures, rules, and regulations used in processing benefits, claims and payments Accounting and auditing principles and procedures, statistical and financial analysis, bid preparation, solicitation and evaluation Contract preparation, negotiation, and monitoring Budget preparation and control Basic interviewing and counseling techniques Principles of supervision including training, directing, and evaluating subordinates Practical application of computers English grammar, punctuation, spelling and usage Ability to Coordinate and administer benefits or deferred compensation programs for employees and retirees Read, interpret, analyze, and apply laws, ordinances and regulations governing employee benefit or deferred compensation programs Evaluate employee benefit or deferred compensation programs Analyze claims trends in group programs and prepare cost studies Advise management of employee benefit or deferred compensation trends Read, understand and explain insurance policies and plan documents Prepare and analyze financial and statistical data Evaluate proposed legislation affecting benefits, deferred compensation and other programs Analyze and negotiate insurance policies and contracts Negotiate, mediate and resolve conflicts Plan, coordinate, and supervise the processing of appropriate forms and the maintenance of records Serve as a supervisor of professional, technical, and clerical personnel Conduct employee performance evaluations and give feedback; carry out County personnel policies and procedures. Communicate effectively in oral and written form to individuals and groups at various levels with the organization Effectively represent the department to other departments, agencies, employees, retirees, and staff members Employment Qualifications Minimum Qualifications Eithe r: 1. Three years of experience in the class of Employee Benefits Analyst within Sacramento County Service. Or: 2. Possession of a Bachelor's degree or higher from an accredited college or university in business or public administration, human resources management, psychology, labor relations or a field closely related to the intent of the class. And Three years of professional experience in the development and administration of employee benefits and/or deferred compensation. (Note: Completion of a master's degree in a closely related field from an accredited college or university may substitute for one year of the experience requirement). Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
College: College of Education Position Title: Part-time Temporary Lecturer in Clinical Supervisor, School-Based Family Counseling An instructor to supervise candidates in the counseling of children, couples and families utilizing strategies and techniques of family systems theory; practical experience designed to enhance candidates’ clinical skills as family counselors. Temporary faculty position with the possibility of renewal for additional semesters. Division of Special Education & Counseling (EDSC) Instructional Faculty - Part-time Temporary/Lecturer Pool Position Details: The Special Education & Counseling Division in the College of Education at Cal State LA, is seeking applications for a pool of part-time faculty lecturers with positions available as determined by need during the 2024-2025 academic year. Positions will be filled as needed for each academic semester. Part-time faculty lecturers are hired with conditional appointments based on enrollment and budget. Hires from the pool of applicants are made when there are instructional needs to fill coursework offered by an academic department based on changing enrollment patterns, changes to tenure-track faculty assignments, and other factors that cannot be addressed with existing faculty. Initial appointments are typically for one semester, but occasionally academic year initial appointments are made. Appointments may be renewed based on department needs, funding, and performance. Often appointments are made just prior to the start of the semester so some faculty lecturers may need to be available on very short notice. Minimum Qualifications: Applicant must have an appropriate degree from an accredited university (bachelor’s degree and substantial teaching experience for lower division courses; master’s degree for upper division undergraduate courses; doctoral degree, or master’s degree and substantial teaching experience for graduate courses). Experience in coaching and supervising candidates in fieldwork. Knowledge of 1) counseling and psychotherapeutic theories and techniques, including the counseling process in a multicultural society, an orientation to wellness and prevention, counseling theories to assist in selection of appropriate counseling interventions, models of counseling consistent with current professional research and practice, development of a personal model of counseling, and multidisciplinary responses to crises, emergencies, and disasters; and 2) Advanced counseling and psychotherapeutic theories and techniques, including the application of counseling constructs, assessment and treatment planning, clinical interventions, therapeutic relationships, psychopathology, or other clinical topics. Applicants should have the ability to relate well to others within the academic environment and demonstrate ability and/or interest in working in a multiethnic, multicultural environment. Demonstrated experience and commitment to student-centered learning and teaching. Demonstrated proficiency in written and oral use of the English language is required. Preferred Qualifications: Preference will be given to those with experience in working with diverse populations and fostering a collaborative, supportive and inclusive environment. Preference will also be given to those with relevant work experience and training. Previous experience teaching at the university level is also preferred. Duties: Duties of part-time faculty lecturers include instruction, class preparation, grading, and office hours. Other duties may be assigned based on departmental needs. Course assignments, including dates, time, and modality, are made by the Department Chair under the direction of the College Dean. The Applicant will supervise and instruct candidates on Saturdays from 8:00 - 1:00 in the Counseling Lab as they work with families. The successful candidate will be committed to the academic success of all our students and to an environment that acknowledges, encourages, and celebrates diversity and differences. To this end, the successful candidate will work effectively, respectfully, and collaboratively in diverse, multicultural, and inclusive settings. In addition, the successful candidate will be ready to join faculty, staff, students, and administrators in our University’s shared commitment to the principles of engagement, service, and the public good. Salary: Initial Salary is commensurate with qualifications and experience. The salary schedule information for the faculty lecturer: Academic Year-month Classification is available based on the following ranges: ( per salary schedule 7/1/2022) Lecturer A/2 Full-time equivalent Salary Range: $4,530 - $6,056 Lecturer B/3 Full-time equivalent Salary Range: $5,405 - $11,994 Lecturer C/4 Full-time equivalent Salary Range: $6,190 - $13,172 Lecturer D/5 Full-time equivalent Salary Range: $7,794 - $13,797 The anticipated monthly hiring range is generally at or near the minimum of the appropriate range, commensurate with qualifications and experience. Most new faculty lecturers are hired at the Lecturer A or B rank. The University: California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. Cal State LA is ranked number one in the U.S. for the upward mobility of its students, and is dedicated to engagement, service, and the public good. We offer nationally recognized programs in science, the arts, business, criminal justice, engineering, nursing, education, ethnic studies, and the humanities. Our faculty have a strong commitment to scholarship, research, creative pursuits, community engagement, and service. Our 240,000 alumni reflect the City and County’s dynamic mix of populations. The University has one of the most diverse student populations of any college or university in the nation. As a federally recognized Hispanic-Serving Institution, and Asian-American, Native American, and Pacific Islander-Serving Institution, Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population can live, work and learn in an atmosphere of civility and respect for the rights and sensibilities of each individual. The Department/Division School: The Division of Special Education and Counseling at California State University, Los Angeles offers graduate programs of study leading to a variety of undergraduate/graduate degrees, credentials, and certificates/added authorizations. Preparation is offered for teachers, counselors, school psychologists, and specialists in special education, counseling, rehabilitation, and related services. A doctoral program in Special Education is offered jointly with UCLA for those seeking preparation to teach at the university level and to serve in other leadership roles. In addition to on-campus preparation programs, several special education, school counseling, and school psychology internship programs are available through cooperative programs jointly implemented by many school districts and the division. Required Documentation: Please submit the following with the employment application at the Apply link listed below: 1) a cover letter specifically addressing minimum and preferred qualifications. 2) a narrative statement describing your commitment to working effectively with faculty, staff, and students in a multicultural/multiethnic urban campus environment with a substantial population of students who are among the first-generation of their family to attend a college or university. 3) an updated curriculum vitae. 4) List of CSU courses previously taught, and/or courses or topics areas qualified for and requesting consideration to teach in the upcoming academic year. 5) unofficial transcripts. Official Transcripts will be required upon hire offer and prior to employment. Employment is contingent upon proof of eligibility to work in the United States. * A United States (US) Equivalency certification is required for earned/awarded/conferred foreign terminal degrees. The US Equivalency certification is used to validate foreign studies by an academic credential evaluation agency and is evaluated on foreign studies and deemed to be equivalent to degrees from the United States. The certification must translate the information in English, and confirm that your highest terminal degree is US Equivalent to a US terminal degree (i.e., Master’s, Doctorate’s, Doctor’s of Philosophy). Application: Deadline: For full consideration, complete applications must be submitted by April 15, 2024. Applications received after the deadline may be considered. To apply: please click the Apply Now icon on this page or visit Faculty Lecturer Positions or https://careers.calstatela.edu . Please address all questions to the department chair Ya-Chih Change at: Ya-Chih.Chang27@calstatela.edu . Note: The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Beginning January 1, 2022, campuses may not hire or reappoint an Employee to perform CSU-related work outside of California. Requests for exceptions are very limited based on CSU Policy and must have prior written approval from the University President. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. In addition to meeting fully its obligations under federal and state law, Cal State LA is committed to creating a community in which a diverse population can live, work and learn in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, marital status, pregnancy, national origin or cultural background, political views, sex, sexual orientation, gender identification, age, disability, disabled veteran or Vietnam era veteran status. AN EQUAL OPPORTUNITY/TITLE IX EMPLOYER Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause undue hardship. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
College: College of Education Position Title: Part-time Temporary Lecturer in Clinical Supervisor, School-Based Family Counseling An instructor to supervise candidates in the counseling of children, couples and families utilizing strategies and techniques of family systems theory; practical experience designed to enhance candidates’ clinical skills as family counselors. Temporary faculty position with the possibility of renewal for additional semesters. Division of Special Education & Counseling (EDSC) Instructional Faculty - Part-time Temporary/Lecturer Pool Position Details: The Special Education & Counseling Division in the College of Education at Cal State LA, is seeking applications for a pool of part-time faculty lecturers with positions available as determined by need during the 2024-2025 academic year. Positions will be filled as needed for each academic semester. Part-time faculty lecturers are hired with conditional appointments based on enrollment and budget. Hires from the pool of applicants are made when there are instructional needs to fill coursework offered by an academic department based on changing enrollment patterns, changes to tenure-track faculty assignments, and other factors that cannot be addressed with existing faculty. Initial appointments are typically for one semester, but occasionally academic year initial appointments are made. Appointments may be renewed based on department needs, funding, and performance. Often appointments are made just prior to the start of the semester so some faculty lecturers may need to be available on very short notice. Minimum Qualifications: Applicant must have an appropriate degree from an accredited university (bachelor’s degree and substantial teaching experience for lower division courses; master’s degree for upper division undergraduate courses; doctoral degree, or master’s degree and substantial teaching experience for graduate courses). Experience in coaching and supervising candidates in fieldwork. Knowledge of 1) counseling and psychotherapeutic theories and techniques, including the counseling process in a multicultural society, an orientation to wellness and prevention, counseling theories to assist in selection of appropriate counseling interventions, models of counseling consistent with current professional research and practice, development of a personal model of counseling, and multidisciplinary responses to crises, emergencies, and disasters; and 2) Advanced counseling and psychotherapeutic theories and techniques, including the application of counseling constructs, assessment and treatment planning, clinical interventions, therapeutic relationships, psychopathology, or other clinical topics. Applicants should have the ability to relate well to others within the academic environment and demonstrate ability and/or interest in working in a multiethnic, multicultural environment. Demonstrated experience and commitment to student-centered learning and teaching. Demonstrated proficiency in written and oral use of the English language is required. Preferred Qualifications: Preference will be given to those with experience in working with diverse populations and fostering a collaborative, supportive and inclusive environment. Preference will also be given to those with relevant work experience and training. Previous experience teaching at the university level is also preferred. Duties: Duties of part-time faculty lecturers include instruction, class preparation, grading, and office hours. Other duties may be assigned based on departmental needs. Course assignments, including dates, time, and modality, are made by the Department Chair under the direction of the College Dean. The Applicant will supervise and instruct candidates on Saturdays from 8:00 - 1:00 in the Counseling Lab as they work with families. The successful candidate will be committed to the academic success of all our students and to an environment that acknowledges, encourages, and celebrates diversity and differences. To this end, the successful candidate will work effectively, respectfully, and collaboratively in diverse, multicultural, and inclusive settings. In addition, the successful candidate will be ready to join faculty, staff, students, and administrators in our University’s shared commitment to the principles of engagement, service, and the public good. Salary: Initial Salary is commensurate with qualifications and experience. The salary schedule information for the faculty lecturer: Academic Year-month Classification is available based on the following ranges: ( per salary schedule 7/1/2022) Lecturer A/2 Full-time equivalent Salary Range: $4,530 - $6,056 Lecturer B/3 Full-time equivalent Salary Range: $5,405 - $11,994 Lecturer C/4 Full-time equivalent Salary Range: $6,190 - $13,172 Lecturer D/5 Full-time equivalent Salary Range: $7,794 - $13,797 The anticipated monthly hiring range is generally at or near the minimum of the appropriate range, commensurate with qualifications and experience. Most new faculty lecturers are hired at the Lecturer A or B rank. The University: California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. Cal State LA is ranked number one in the U.S. for the upward mobility of its students, and is dedicated to engagement, service, and the public good. We offer nationally recognized programs in science, the arts, business, criminal justice, engineering, nursing, education, ethnic studies, and the humanities. Our faculty have a strong commitment to scholarship, research, creative pursuits, community engagement, and service. Our 240,000 alumni reflect the City and County’s dynamic mix of populations. The University has one of the most diverse student populations of any college or university in the nation. As a federally recognized Hispanic-Serving Institution, and Asian-American, Native American, and Pacific Islander-Serving Institution, Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population can live, work and learn in an atmosphere of civility and respect for the rights and sensibilities of each individual. The Department/Division School: The Division of Special Education and Counseling at California State University, Los Angeles offers graduate programs of study leading to a variety of undergraduate/graduate degrees, credentials, and certificates/added authorizations. Preparation is offered for teachers, counselors, school psychologists, and specialists in special education, counseling, rehabilitation, and related services. A doctoral program in Special Education is offered jointly with UCLA for those seeking preparation to teach at the university level and to serve in other leadership roles. In addition to on-campus preparation programs, several special education, school counseling, and school psychology internship programs are available through cooperative programs jointly implemented by many school districts and the division. Required Documentation: Please submit the following with the employment application at the Apply link listed below: 1) a cover letter specifically addressing minimum and preferred qualifications. 2) a narrative statement describing your commitment to working effectively with faculty, staff, and students in a multicultural/multiethnic urban campus environment with a substantial population of students who are among the first-generation of their family to attend a college or university. 3) an updated curriculum vitae. 4) List of CSU courses previously taught, and/or courses or topics areas qualified for and requesting consideration to teach in the upcoming academic year. 5) unofficial transcripts. Official Transcripts will be required upon hire offer and prior to employment. Employment is contingent upon proof of eligibility to work in the United States. * A United States (US) Equivalency certification is required for earned/awarded/conferred foreign terminal degrees. The US Equivalency certification is used to validate foreign studies by an academic credential evaluation agency and is evaluated on foreign studies and deemed to be equivalent to degrees from the United States. The certification must translate the information in English, and confirm that your highest terminal degree is US Equivalent to a US terminal degree (i.e., Master’s, Doctorate’s, Doctor’s of Philosophy). Application: Deadline: For full consideration, complete applications must be submitted by April 15, 2024. Applications received after the deadline may be considered. To apply: please click the Apply Now icon on this page or visit Faculty Lecturer Positions or https://careers.calstatela.edu . Please address all questions to the department chair Ya-Chih Change at: Ya-Chih.Chang27@calstatela.edu . Note: The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Beginning January 1, 2022, campuses may not hire or reappoint an Employee to perform CSU-related work outside of California. Requests for exceptions are very limited based on CSU Policy and must have prior written approval from the University President. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. In addition to meeting fully its obligations under federal and state law, Cal State LA is committed to creating a community in which a diverse population can live, work and learn in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, marital status, pregnancy, national origin or cultural background, political views, sex, sexual orientation, gender identification, age, disability, disabled veteran or Vietnam era veteran status. AN EQUAL OPPORTUNITY/TITLE IX EMPLOYER Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause undue hardship. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
COLUSA COUNTY, CA
Colusa, California, United States
Definition & Distinguishing Characteristics Have you always had a passion for helping others? Do you enjoy being actively involved in helping families achieve positive outcomes that make their lives better? Colusa County Public Health is a dynamic and community-focused health organization dedicated to promoting and safeguarding public health. We are currently seeking a passionate and experienced Public Health Nurse Supervisor to join our team and contribute to our mission of improving the health and well-being of the community. We are the largest Department in the County, with over 80 staff. Our agency works with Colusa County residents in administering social services programs including Cal Works, Cal-Fresh, Medi-Cal, In-home Supportive Services (IHSS), Adult and Children’s Services, Public Health and Housing. We have a strong leadership team who provide ongoing support for daily operations and assist our employees in reaching their full potential. Check out the job description pages HERE . What's this Job All About? This is a supervisory position overseeing multiple public health programs including Maternal Child Adolescent Health, home visiting, communicable disease, immunization and vaccine, and lead prevention. The supervisor has a staff of approximately 9 people including Public Health Nurses, RN's, Health Program Specialists and support staff. At the Department of Health and Human Services (DHHS), we work a 37.5 full-time work week, with the option of a flex-schedule. Also, the County is currently exploring remote work options of 1-2 days per week ( depending on position, performance & workload ). This allows our staff to find a work-life balance that best fits their needs. Culture is at Our Core Working for Colusa County offers a unique work lifestyle that blends professional fulfillment with the tranquility of working in a rural and beautiful environment. Our county agencies take pride in our ability to work as a team. We have a collaborative and positive work environment where everyone has something to contribute, and everyone matters! Our staff enjoy coming to work, where every day is different, and they have the opportunity to impact members of our community by providing excellent customer service and access to available services. How do we make a difference? Department of Health & Human Services employees are dedicated to serving Colusa County residents by offering services that improve their health, promote their well-being, and help them become productive and independent contributors to our community. Do our values speak to you? Deliver WOW Customer Service to Others & Our Community Embrace and Drive Change Be Adventurous, Creative, Open-Minded Pursue Growth and Learning Build Open and Honest Relationships with Communication Foster a Positive Team and Family Spirit Be Passionate and Determined Be Humble and Kind What are the benefits? A job with WORK-LIFE BALANCE Amazing health care BENEFITS at NO COST to you* A LIFETIME PAYCHECK** Vacation Parity!*** PAID vacation, PAID holidays off, and PAID leave if you get sick A beautiful, safe community in which to work and serve A caring, empathetic, & fun work family that you will be welcomed into - where we work hard, but play hard, too! Authentically kind and engaged leadership who truly enjoy developing staff HIRING BONUS will be dispersed as follows: $4,000 at hiring $2,000 at 6 month completion $2,000 at 1 year completion $4,000 at 18 month completion COUNTY OF COLUSA PUBLIC HEALTH: WELLNESS AT HEART, COMMUNITY IN MIND! This recruitment will be used to fill current vacancies and establish an eligibility list to fill other openings without reposting. *Unless you choose a premium health care plan. **As long as you work for 5 years and vest in the CalPERS system, you will receive a retirement paycheck for the rest of your life. *** Previous service with a public agency counts towards vacation accrual at Colusa County. A public agency includes cities, counties, districts, military and similar entities. To learn more about vacation parity please see our benefit summary. Supervision & Examples of Duties Reports to the Director and/or Deputy Director of Health and Human Services, or designee. Receives administrative direction from the Director and/or Deputy Director of Health and Human Services. Receives medical direction from the Health Officer. Exercises direct supervision over the nursing staff. Qualifications Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Bachelor’s Degree in Nursing from a program accredited by the National League for Nursing or equivalent and a California State Public Health Nursing Certificate. Masters Degree in Nursing, Public Health or Public Administration from an accredited program is preferred. Four (4) years licensed professional experience in a public health department including two (2) years supervisory and/or administration experience. A valid State of California driver’s license and an acceptable driving record. Must be licensed to practice by the California Board of Registered Nurses, remain active with all annual licensing requirements. Supplemental Information The salary range above consists of 15 steps. Steps 1-6 are annual merit steps with approximately 5% difference between each step, based on successful performance. Steps 7-15 are additional merit steps, requiring 2 years of satisfactory performance at the previous step. Steps 7-14 provide 2.5% increases, while Step 15 offers a 5% increase. The final salary offered will depend on the applicant's experience and qualifications, ranging from steps 1 to 15. Colusa County offers an excellent benefit package. For a summary of current benefits, please click here: 2024 Benefit Summary Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Definition & Distinguishing Characteristics Have you always had a passion for helping others? Do you enjoy being actively involved in helping families achieve positive outcomes that make their lives better? Colusa County Public Health is a dynamic and community-focused health organization dedicated to promoting and safeguarding public health. We are currently seeking a passionate and experienced Public Health Nurse Supervisor to join our team and contribute to our mission of improving the health and well-being of the community. We are the largest Department in the County, with over 80 staff. Our agency works with Colusa County residents in administering social services programs including Cal Works, Cal-Fresh, Medi-Cal, In-home Supportive Services (IHSS), Adult and Children’s Services, Public Health and Housing. We have a strong leadership team who provide ongoing support for daily operations and assist our employees in reaching their full potential. Check out the job description pages HERE . What's this Job All About? This is a supervisory position overseeing multiple public health programs including Maternal Child Adolescent Health, home visiting, communicable disease, immunization and vaccine, and lead prevention. The supervisor has a staff of approximately 9 people including Public Health Nurses, RN's, Health Program Specialists and support staff. At the Department of Health and Human Services (DHHS), we work a 37.5 full-time work week, with the option of a flex-schedule. Also, the County is currently exploring remote work options of 1-2 days per week ( depending on position, performance & workload ). This allows our staff to find a work-life balance that best fits their needs. Culture is at Our Core Working for Colusa County offers a unique work lifestyle that blends professional fulfillment with the tranquility of working in a rural and beautiful environment. Our county agencies take pride in our ability to work as a team. We have a collaborative and positive work environment where everyone has something to contribute, and everyone matters! Our staff enjoy coming to work, where every day is different, and they have the opportunity to impact members of our community by providing excellent customer service and access to available services. How do we make a difference? Department of Health & Human Services employees are dedicated to serving Colusa County residents by offering services that improve their health, promote their well-being, and help them become productive and independent contributors to our community. Do our values speak to you? Deliver WOW Customer Service to Others & Our Community Embrace and Drive Change Be Adventurous, Creative, Open-Minded Pursue Growth and Learning Build Open and Honest Relationships with Communication Foster a Positive Team and Family Spirit Be Passionate and Determined Be Humble and Kind What are the benefits? A job with WORK-LIFE BALANCE Amazing health care BENEFITS at NO COST to you* A LIFETIME PAYCHECK** Vacation Parity!*** PAID vacation, PAID holidays off, and PAID leave if you get sick A beautiful, safe community in which to work and serve A caring, empathetic, & fun work family that you will be welcomed into - where we work hard, but play hard, too! Authentically kind and engaged leadership who truly enjoy developing staff HIRING BONUS will be dispersed as follows: $4,000 at hiring $2,000 at 6 month completion $2,000 at 1 year completion $4,000 at 18 month completion COUNTY OF COLUSA PUBLIC HEALTH: WELLNESS AT HEART, COMMUNITY IN MIND! This recruitment will be used to fill current vacancies and establish an eligibility list to fill other openings without reposting. *Unless you choose a premium health care plan. **As long as you work for 5 years and vest in the CalPERS system, you will receive a retirement paycheck for the rest of your life. *** Previous service with a public agency counts towards vacation accrual at Colusa County. A public agency includes cities, counties, districts, military and similar entities. To learn more about vacation parity please see our benefit summary. Supervision & Examples of Duties Reports to the Director and/or Deputy Director of Health and Human Services, or designee. Receives administrative direction from the Director and/or Deputy Director of Health and Human Services. Receives medical direction from the Health Officer. Exercises direct supervision over the nursing staff. Qualifications Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Bachelor’s Degree in Nursing from a program accredited by the National League for Nursing or equivalent and a California State Public Health Nursing Certificate. Masters Degree in Nursing, Public Health or Public Administration from an accredited program is preferred. Four (4) years licensed professional experience in a public health department including two (2) years supervisory and/or administration experience. A valid State of California driver’s license and an acceptable driving record. Must be licensed to practice by the California Board of Registered Nurses, remain active with all annual licensing requirements. Supplemental Information The salary range above consists of 15 steps. Steps 1-6 are annual merit steps with approximately 5% difference between each step, based on successful performance. Steps 7-15 are additional merit steps, requiring 2 years of satisfactory performance at the previous step. Steps 7-14 provide 2.5% increases, while Step 15 offers a 5% increase. The final salary offered will depend on the applicant's experience and qualifications, ranging from steps 1 to 15. Colusa County offers an excellent benefit package. For a summary of current benefits, please click here: 2024 Benefit Summary Closing Date/Time: Continuous
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under direct supervision, the Assistant Aquatics Supervisor is responsible for helping the Aquatics Supervisor with the year-round indoor and seasonal outdoor aquatics programs, including staff training and facility maintenance. This position will assist in the oversight of the staff, operating standards, systems and practices as they directly impact the overall operating excellence of the designated areas working to support a 100% cost recovery facility. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Assists with all financial aspects of the aquatics division, including both the revenue and expense budget. Works with the supervisor to ensure that the financial performance of the division meets budget, and follows division and department policies and procedures. Manages programs including swim lessons, contracted agreements with external swim teams, etc Assists in the oversight of all aquatics practices, policies and systems that are necessary for achieving the division and facility strategic and business plan goals. Assists the supervisor in the maintenance of a clean and orderly facility, including preventative maintenance on all equipment and equipment is in proper working order. Assists with staffing-related issues, including but not limited to: selection and hiring, training, coaching, and mentoring of all division staff. Helps the supervisor with reports and record keeping, such as employee payroll. Enforces all safety rules; provides in-service safety training for all employees; and maintains necessary correspondence with the American Red Cross. Promotes facilities, programs, and services when in contact with members and guests. Works to ensure that water chemistry meets all state standards; operates chlorination and filtration systems; keeps accurate water chemistry and equipment records; operates vacuum, backwash and other equipment; and prepares and winterizes the outdoor pool. Adheres to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Assists the supervisor in coaching, mentoring and training aquatic staff in a manner that reinforces the facilities mission, vision, values and philosophies. Serves as Manager-on-Duty as requested, both during the week and weekends, and performing all responsibilities as necessary in this capacity. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre. This includes wearing The Apex Centre approved uniform and nametag. Adheres to all the various written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc. Arrives to work every day, on time as scheduled. Works various shifts, including evenings and weekends. OTHER JOB FUNCTIONS: Meets with the management team regularly to ensure there is complete cooperation between divisions in the facility and to maintain regular communication to other employees in the facility regarding the division’s services and operations. Attends all scheduled employee meetings. Perform other duties as assigned or directed. Required Qualifications KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Knowledge of basic Microsoft Office software, including Outlook. Ability to utilize a variety of data sources to include City policies and other sources as needed. Demonstrates control and a pleasant demeanor in challenging situations. Maintains a high level of integrity and dependability with a strong sense of urgency and results-orientation. Possesses a strong customer service focus and respond professionally and effectively to requests and inquiries from guests, members and staff. MINIMUM QUALIFICATIONS High School diploma or GED required. Successful candidates will have two (2) years previous experience and/or training that includes life guarding/water safety instruction; or an equivalent combination of education, training, and experience. Must be able to pass pre-employment screenings. Certification in CPR/AED required; Lifeguard Instructor Certificate; American Red Cross or Ellis Lifeguard Certificate; American Red Cross or Ellis First Aid Certificate; and American Red Cross or Ellis CPR for the Professional Rescuer Certificate. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Water Safety Instructor Certificate preferred CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License Physical Demands/Supplemental PHYSICAL DEMANDS This position requires a great deal of visual perception and oral communication. The evaluating of aquatic personnel and scheduled inspection of aquatic facilities and equipment requires massive amounts of routine observation and oral communication to aquatic staff and other City personnel. WORK ENVIRONMENT Tasks may risk exposure to extreme heat/cold or extreme weather conditions. Also routine exposure to chemicals such Calcium Hypochlorite, Hydrochloric Acid and other pool related chemicals. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Part-Time Employee Benefits: Health Care Mental Health Care and Employee Assistance Program (EAP) Retirement Particpation in TMRS is required and starts immediately upon employment. Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service Paid Time Off (PTO) Regular part-time employees who work 20 or more hours per week are elgible for vacation leave accrual after one year of continuous service. Paid Vacation (40hours per year) Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under direct supervision, the Assistant Aquatics Supervisor is responsible for helping the Aquatics Supervisor with the year-round indoor and seasonal outdoor aquatics programs, including staff training and facility maintenance. This position will assist in the oversight of the staff, operating standards, systems and practices as they directly impact the overall operating excellence of the designated areas working to support a 100% cost recovery facility. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Assists with all financial aspects of the aquatics division, including both the revenue and expense budget. Works with the supervisor to ensure that the financial performance of the division meets budget, and follows division and department policies and procedures. Manages programs including swim lessons, contracted agreements with external swim teams, etc Assists in the oversight of all aquatics practices, policies and systems that are necessary for achieving the division and facility strategic and business plan goals. Assists the supervisor in the maintenance of a clean and orderly facility, including preventative maintenance on all equipment and equipment is in proper working order. Assists with staffing-related issues, including but not limited to: selection and hiring, training, coaching, and mentoring of all division staff. Helps the supervisor with reports and record keeping, such as employee payroll. Enforces all safety rules; provides in-service safety training for all employees; and maintains necessary correspondence with the American Red Cross. Promotes facilities, programs, and services when in contact with members and guests. Works to ensure that water chemistry meets all state standards; operates chlorination and filtration systems; keeps accurate water chemistry and equipment records; operates vacuum, backwash and other equipment; and prepares and winterizes the outdoor pool. Adheres to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Assists the supervisor in coaching, mentoring and training aquatic staff in a manner that reinforces the facilities mission, vision, values and philosophies. Serves as Manager-on-Duty as requested, both during the week and weekends, and performing all responsibilities as necessary in this capacity. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre. This includes wearing The Apex Centre approved uniform and nametag. Adheres to all the various written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc. Arrives to work every day, on time as scheduled. Works various shifts, including evenings and weekends. OTHER JOB FUNCTIONS: Meets with the management team regularly to ensure there is complete cooperation between divisions in the facility and to maintain regular communication to other employees in the facility regarding the division’s services and operations. Attends all scheduled employee meetings. Perform other duties as assigned or directed. Required Qualifications KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Knowledge of basic Microsoft Office software, including Outlook. Ability to utilize a variety of data sources to include City policies and other sources as needed. Demonstrates control and a pleasant demeanor in challenging situations. Maintains a high level of integrity and dependability with a strong sense of urgency and results-orientation. Possesses a strong customer service focus and respond professionally and effectively to requests and inquiries from guests, members and staff. MINIMUM QUALIFICATIONS High School diploma or GED required. Successful candidates will have two (2) years previous experience and/or training that includes life guarding/water safety instruction; or an equivalent combination of education, training, and experience. Must be able to pass pre-employment screenings. Certification in CPR/AED required; Lifeguard Instructor Certificate; American Red Cross or Ellis Lifeguard Certificate; American Red Cross or Ellis First Aid Certificate; and American Red Cross or Ellis CPR for the Professional Rescuer Certificate. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Water Safety Instructor Certificate preferred CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License Physical Demands/Supplemental PHYSICAL DEMANDS This position requires a great deal of visual perception and oral communication. The evaluating of aquatic personnel and scheduled inspection of aquatic facilities and equipment requires massive amounts of routine observation and oral communication to aquatic staff and other City personnel. WORK ENVIRONMENT Tasks may risk exposure to extreme heat/cold or extreme weather conditions. Also routine exposure to chemicals such Calcium Hypochlorite, Hydrochloric Acid and other pool related chemicals. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Part-Time Employee Benefits: Health Care Mental Health Care and Employee Assistance Program (EAP) Retirement Particpation in TMRS is required and starts immediately upon employment. Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service Paid Time Off (PTO) Regular part-time employees who work 20 or more hours per week are elgible for vacation leave accrual after one year of continuous service. Paid Vacation (40hours per year) Closing Date/Time: Continuous
New York State Office of Parks, Recreation & Historic Preservation
Bemus Point, New York, United States
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).** To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are: Either 1. three years of experience in the construction, operation, or maintenance of a park, recreational facility, or campus;* one year of this experience must be at a supervisory level; Or 2. an associate's or higher level degree or 60 college semester credit hours AND one year of supervisory experience in the construction, operation or maintenance of a park, recreational facility, or campus.* *A park, recreational facility, or campus is defined as a location that offers at least three of the following elements: athletic fields, skating rink, campgrounds, golf courses, hiking trails, historic structures, marinas, picnic areas, playgrounds, recreation programs, swimming facilities or education, environmental or interpretive programming. Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law. Transfer Opportunity: Candidates must be current New York State employees and have one year of permanent competitive or 55-b/55-c service in a title eligible for transfer under Section 52.6 or 70.1 of the Civil Service Law. Additional Comments : **For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Duties Description Under the general direction of the Park Manager, the incumbent will be a working supervisor responsible for planning, coordinating, and overseeing park operations within Midway State Park. The incumbent performs a variety of administrative duties; plans, assigns, and assists with the completion of work projects; assists in the development and implementation of departmental schedules and procedures; and may function as the first-in-command when needed. Duties include, but are not limited to: • Supervise the day-to-day operations of the grounds and cleaning department and ride staff. • Respond to patron issues or complaints in a courteous and professional manner. • Prioritize and assign work to meet deadlines for job assignments that are under time restrictions. • Provide general oversight regarding park upkeep and upcoming events. • Draft schedules and approve timecards using the Leave and Attendance Tracking System for permanent and seasonal employees as needed. • Provide training with respect to agency and departmental policies and procedures, park rules and regulations, and assigned equipment operation. • Provide ongoing communication with staff on pressing issues and current events. • Track inventory, identify needs, and process requests for departmental supplies and materials. • Obtain approval, procure materials and supplies, and reconcile purchases using the Budget Expenditure Tracking System and Statewide Financial System in a timely fashion following state purchasing guidelines. • Attend and conduct meetings as needed to plan work projects and work cooperatively with all departments to complete projects in a timely and safe manner. • Supervise and perform administrative duties in support of the park including preparation of various reports which include, but are not limited to seasonal progress evaluations, automated external defibrillator inspections, fire extinguisher inspections, playground inspections, and utility usage reports. • May assist in the execution of departmental responsibilities in the absence of subordinate staff. • Monitor all pesticide and herbicide applications within the park, and assure proper handling, storage, use, and disposal. • Assist grounds supervisor with hazardous tree assessment. Additional Comments OPERATING NEEDS: • Must possess and maintain a valid driver’s license that allows the candidate to legally operate a motor vehicle in New York State as a term and condition of employment. • Must possess Hazardous Tree assessment certification or be able to obtain certification within the probationary period. • Must possess Game of Logging 1 and 2 or be able to obtain them within the probationary period as a term and condition of employment. • Must be able to follow written direction as well as accurately record and document required information. • Must be able to communicate effectively with park and administrative staff and park patrons. • Must have good organizational skills, accuracy, and the ability to multi-task. • Must have basic computer skills including use of the internet and a working knowledge of Microsoft 365 Office programs including Word, Outlook, Excel, and Teams. • Must be able to answer general questions about the park from patrons and employees. • Must be able to give presentations about the park. • Experience in accounting and revenue tracking is preferred but not required. • Must have the ability to perform medium to heavy physical labor. • Must be able to work a variable schedule, including evenings, weekends, and holidays. • Must possess pesticide applicator’s license or to be able to obtain one during probationary period. BENEFITS: Generous benefits package, worth approximately 65% of salary, including: • Paid Time Off • CSEA: 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays • Three (3) days of professional leave annually to participate in professional development Health Care Benefits: • Eligible employees and dependents can pick from a variety of affordable health insurance programs • Family dental and vision benefits at no additional cost Additional Benefits: • New York State Employees’ Retirement System (ERS) Membership • NYS Deferred Compensation • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds • Public Service Loan Forgiveness (PSLF) • Paid Parental / Family Leave Learn more about our benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx. Some positions may require additional credentials or a background check to verify your identity. Closing Date/Time: 04/29/24
Apr 16, 2024
Full Time
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).** To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are: Either 1. three years of experience in the construction, operation, or maintenance of a park, recreational facility, or campus;* one year of this experience must be at a supervisory level; Or 2. an associate's or higher level degree or 60 college semester credit hours AND one year of supervisory experience in the construction, operation or maintenance of a park, recreational facility, or campus.* *A park, recreational facility, or campus is defined as a location that offers at least three of the following elements: athletic fields, skating rink, campgrounds, golf courses, hiking trails, historic structures, marinas, picnic areas, playgrounds, recreation programs, swimming facilities or education, environmental or interpretive programming. Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law. Transfer Opportunity: Candidates must be current New York State employees and have one year of permanent competitive or 55-b/55-c service in a title eligible for transfer under Section 52.6 or 70.1 of the Civil Service Law. Additional Comments : **For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Duties Description Under the general direction of the Park Manager, the incumbent will be a working supervisor responsible for planning, coordinating, and overseeing park operations within Midway State Park. The incumbent performs a variety of administrative duties; plans, assigns, and assists with the completion of work projects; assists in the development and implementation of departmental schedules and procedures; and may function as the first-in-command when needed. Duties include, but are not limited to: • Supervise the day-to-day operations of the grounds and cleaning department and ride staff. • Respond to patron issues or complaints in a courteous and professional manner. • Prioritize and assign work to meet deadlines for job assignments that are under time restrictions. • Provide general oversight regarding park upkeep and upcoming events. • Draft schedules and approve timecards using the Leave and Attendance Tracking System for permanent and seasonal employees as needed. • Provide training with respect to agency and departmental policies and procedures, park rules and regulations, and assigned equipment operation. • Provide ongoing communication with staff on pressing issues and current events. • Track inventory, identify needs, and process requests for departmental supplies and materials. • Obtain approval, procure materials and supplies, and reconcile purchases using the Budget Expenditure Tracking System and Statewide Financial System in a timely fashion following state purchasing guidelines. • Attend and conduct meetings as needed to plan work projects and work cooperatively with all departments to complete projects in a timely and safe manner. • Supervise and perform administrative duties in support of the park including preparation of various reports which include, but are not limited to seasonal progress evaluations, automated external defibrillator inspections, fire extinguisher inspections, playground inspections, and utility usage reports. • May assist in the execution of departmental responsibilities in the absence of subordinate staff. • Monitor all pesticide and herbicide applications within the park, and assure proper handling, storage, use, and disposal. • Assist grounds supervisor with hazardous tree assessment. Additional Comments OPERATING NEEDS: • Must possess and maintain a valid driver’s license that allows the candidate to legally operate a motor vehicle in New York State as a term and condition of employment. • Must possess Hazardous Tree assessment certification or be able to obtain certification within the probationary period. • Must possess Game of Logging 1 and 2 or be able to obtain them within the probationary period as a term and condition of employment. • Must be able to follow written direction as well as accurately record and document required information. • Must be able to communicate effectively with park and administrative staff and park patrons. • Must have good organizational skills, accuracy, and the ability to multi-task. • Must have basic computer skills including use of the internet and a working knowledge of Microsoft 365 Office programs including Word, Outlook, Excel, and Teams. • Must be able to answer general questions about the park from patrons and employees. • Must be able to give presentations about the park. • Experience in accounting and revenue tracking is preferred but not required. • Must have the ability to perform medium to heavy physical labor. • Must be able to work a variable schedule, including evenings, weekends, and holidays. • Must possess pesticide applicator’s license or to be able to obtain one during probationary period. BENEFITS: Generous benefits package, worth approximately 65% of salary, including: • Paid Time Off • CSEA: 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays • Three (3) days of professional leave annually to participate in professional development Health Care Benefits: • Eligible employees and dependents can pick from a variety of affordable health insurance programs • Family dental and vision benefits at no additional cost Additional Benefits: • New York State Employees’ Retirement System (ERS) Membership • NYS Deferred Compensation • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds • Public Service Loan Forgiveness (PSLF) • Paid Parental / Family Leave Learn more about our benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx. Some positions may require additional credentials or a background check to verify your identity. Closing Date/Time: 04/29/24
State of Missouri
Gladstone, Missouri, United States
This is a part-time Non-Benefit Eligible Position. Why you'll love this position: Working with the Division of Youth Services is more than it seems. You will be working with staff to create a safe, therapeutic, and educational environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied, professional, and respectful; you must be able to communicate clearly, honestly and openly. We also offer a variety of great benefits including health, dental, vision, paid holidays, cafeteria plans, retirement, and more. Join us and help make the difference for our youth today! What you'll do Transport youth (and possibly family) to school, job, doctor appointments, meetings, etc. Spend time with youth in developing constructive relationship, participating in recreational activities or otherwise h elping to provide structure and guidance. Provides extra contact for youth in high risk cases. Monitoring clients during home visits from facility. Serves as an appropriate role model and support system. Provide tutoring or academic assistance with schoolwork or homework. Assist client in securing employment. Assist supervisor in developing employment opportunities and/or community resources for youth/families. Contact service providers or community resources regarding behavior and attitude of client. Meet with supervisor on a regular basis and report information regarding client to supervisor. Maintain written log of client contact for documentation purposes. All you will need for success: Examples of Knowledge, Skills, and Abilities Working knowledge of child development and the role of the family. Working knowledge of the general techniques of communicating with adolescent clients. Basic knowledge of the causes of juvenile delinquency and of current methods of treatment of juveniles. Ability to work with clients in an empathetic and understanding manner. Ability to communicate effectively with clients, family members and other treatment staff, and to explain the progress of the client. Ability to interact on a community level in a professional and responsible manner. A valid driver's license is required. Experience and Educational Qualifications There are currently no minimum requirements for employment as a SSA. Prior experience working with juveniles or college course work in the social science or criminal justice field is desired. Social Service Aide Expectations Maintain professional appropriate boundaries with clients. Monitor client attendance at school, home, job, GED, AA/NA meetings, etc. Develop resources as directed. Help families get in touch with necessary community resources. Be familiar with client's Individual Treatment Plan and assist as directed in completing the plan. Develop goals regarding clients, including contact type and frequency, with supervisor. Meet weekly (or as directed) with supervisor. Keep time sheet current and make available to supervisor as requested. Provide monthly reports of case load contacts to supervisor. Track hours and services provided to youth and families. Maintain confidentiality!!!! Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. If you experience an accessibility issue while applying at mocareers.mo.gov, please contact courtney.a.hall@dss.mo.gov or call 573-526-0416. If you have questions about this position please contact: hrc@dss.mo.gov . The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-26
Apr 12, 2024
Part Time
This is a part-time Non-Benefit Eligible Position. Why you'll love this position: Working with the Division of Youth Services is more than it seems. You will be working with staff to create a safe, therapeutic, and educational environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied, professional, and respectful; you must be able to communicate clearly, honestly and openly. We also offer a variety of great benefits including health, dental, vision, paid holidays, cafeteria plans, retirement, and more. Join us and help make the difference for our youth today! What you'll do Transport youth (and possibly family) to school, job, doctor appointments, meetings, etc. Spend time with youth in developing constructive relationship, participating in recreational activities or otherwise h elping to provide structure and guidance. Provides extra contact for youth in high risk cases. Monitoring clients during home visits from facility. Serves as an appropriate role model and support system. Provide tutoring or academic assistance with schoolwork or homework. Assist client in securing employment. Assist supervisor in developing employment opportunities and/or community resources for youth/families. Contact service providers or community resources regarding behavior and attitude of client. Meet with supervisor on a regular basis and report information regarding client to supervisor. Maintain written log of client contact for documentation purposes. All you will need for success: Examples of Knowledge, Skills, and Abilities Working knowledge of child development and the role of the family. Working knowledge of the general techniques of communicating with adolescent clients. Basic knowledge of the causes of juvenile delinquency and of current methods of treatment of juveniles. Ability to work with clients in an empathetic and understanding manner. Ability to communicate effectively with clients, family members and other treatment staff, and to explain the progress of the client. Ability to interact on a community level in a professional and responsible manner. A valid driver's license is required. Experience and Educational Qualifications There are currently no minimum requirements for employment as a SSA. Prior experience working with juveniles or college course work in the social science or criminal justice field is desired. Social Service Aide Expectations Maintain professional appropriate boundaries with clients. Monitor client attendance at school, home, job, GED, AA/NA meetings, etc. Develop resources as directed. Help families get in touch with necessary community resources. Be familiar with client's Individual Treatment Plan and assist as directed in completing the plan. Develop goals regarding clients, including contact type and frequency, with supervisor. Meet weekly (or as directed) with supervisor. Keep time sheet current and make available to supervisor as requested. Provide monthly reports of case load contacts to supervisor. Track hours and services provided to youth and families. Maintain confidentiality!!!! Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. If you experience an accessibility issue while applying at mocareers.mo.gov, please contact courtney.a.hall@dss.mo.gov or call 573-526-0416. If you have questions about this position please contact: hrc@dss.mo.gov . The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-26
Nassau County, FL
NASSAU COUNTY, Florida, United States
Description Conducts and supervises inspections of roadways, bridges and new development projects for compliance with County standards, provides guidance and makes recommendations. Provides representation for the County at the individual job sites. Conducts tests and analyses of construction materials. Prepares reports and conducts meetings with the public and property owners. Ensures subordinate compliance with all applicable policies, procedures, laws and regulations, and standards of quality and safety. Examples of Duties Conducts and supervises field inspections of roadways, bridges and new development projects for compliance with County standards/codes, FDOT Specifications, Florida Stormwater, Erosion and Sedimentation Control Manual. These guidelines require judgment, selection and interpretation in their application. Plans, schedules and supervises inspections of new development, both residential and commercial. Assigns territories of construction inspectors. Evaluates employee performance and prepares performance appraisals for direct reports, as required. Creates, implements, and maintains a training program for newly hired staff. Ensures continuing education deadlines for all construction inspection staff is completed in a timely manner for certification/licensure renewals. Coordinates and creates training activities for construction inspectors. Monitors the performance of the construction inspection division activities on a continuing basis, taking appropriate steps to improve efficiency and consistency, as needed. Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate . Supervises the work of subordinate personnel as assigned; supervisory duties may include instructing; planning, assigning and reviewing work of others; maintaining standards coordinating activities; allocating personnel; assisting with new employee selection; acting on employee problems; recommending employee discipline; offers training, advice and assistance as needed. Provides guidance to subordinates in solving construction conflicts. Assists the Development Services Director in compiling monthly and yearly reports of inspection activities. Monitors construction activities in the County to ensure proper permitting was obtained. Investigates complaints received from the general public. Coordinates communications between Senior Development Review Engineer and contractors. Exercises the authority to stop work on projects as needed. Reviews for approval/disapproval all concrete and asphalt mix designs; oversees asphalt/concrete testing; reviews asphalt density reports; monitors asphalt paving operations; inspects forms and steel work prior to concrete placement; monitors placement; ensures proper temperature of asphalt/concrete. Ensures rideability of roadway and bridge surfaces, as well as proper traffic control. Uses survey equipment to ensure proper elevation and grade of earthwork. Obtains samples of construction materials for laboratory testing. Reviews contract documents for compliance; processes change orders. Resolves discrepancies between plans and field conditions. Documents various stages of project production. Reviews and approves invoices for capital projects. Reviews and approves Bonds and Engineer’s Estimates. Reviews and approves “as-builts” submitted by contractors/developers. Assesses property damage from natural disasters as needed. Inspects and makes recommendations for drainage onto County rights-of-way to include new and existing driveway connections and permitting. Performs pipe inspections via videos, profile reports or visually as required. Inspects and approves subdivision development and County projects for compliance with County specifications/codes; prepares and updates quality assurance plans for projects and subdivisions in the County. Serves as liaison between contractors, the County and the general public; documents all discussions between contractors and County personnel; resolves problems between contractors and the public. Coordinates project construction with various utility companies. Attends and/or conducts pre-construction, utility and weekly meetings. Calculates materials required for assigned projects; compares receipts received to planned quantities for evaluation of pay requests; collects/checks all tickets of materials received. Ensures all projects and developments maintain compliance with ADA Standard Regulations. Keeps Development Services Director apprised of project status. Notifies the public of road closures; takes steps to ensure public safety on roadways and developments while under construction. Maintains knowledge of new trends and techniques in construction. Maintains custody of assigned vehicle and ensures timely maintenance. Attends training, continuing education, seminars, etc., to maintain job knowledge and skills. Ensures that all other construction inspectors maintain the same level of job knowledge and skills by conducting training and/or engaging in discussion groups. Ensures uniformity of job knowledge and skills as well as applications of standards. Advises the Senior Development Review Engineer on most current construction methods and available options. Prepares, processes and submits various documents, including project narratives, quality assurance reports, test reports, annual/monthly reports, memos, correspondence, etc. Interacts and communicates with various groups and individuals such as the immediate supervisor, subordinates, co-workers, County personnel, contractors, developers, consultants, utility companies, industry/business representatives, property owners, various other Governmental agencies, vendors and the general public. Assists with Traffic Signal repairs and maintenance as needed. Operates a vehicle and a variety of equipment which may include a computer, fax machine, copier, calculator, telephone, two-way radio, camera, etc.; Utilizes measuring devices, survey equipment and camera to perform inspections. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Performs a variety of routine office duties as required, which may include but are not limited to answering the telephone, preparing reports and correspondence, entering computer data, copying and filing documents, etc. Performs additional assigned duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications High school diploma or GED equivalent with Vocational/Technical School Training in Construction or related field, supplemented by six (6) or more years of experience in construction and/or construction project inspection, including three (3) years of supervisory experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must possess a valid State Driver’s License. Must obtain and maintain certification of FDOT Asphalt Paving Level 1, Florida Department of Environmental Protection Qualified Stormwater Management Inspector Certification, and FDOT Earthwork Construction Inspection Level 1 within six (6) months of hire date. Must obtain and maintain certification of FDOT Asphalt Paving Level 2, FDOT Earthwork Construction Inspection Level 2, FDOT Intermediate Maintenance of Traffic certification, Limerock Bearing Ratio (LBR) Technician Certification and OSHA 10-hour Construction Safety and Health certification within one (1) year of hire date. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Construction Inspector Supervisor. Knowledge of the functions and interrelationships of County and other Governmental Agencies. Knowledge of County, State and Federal laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position, to include those related to the quality control of horizontal construction involving drainage and pavement activity. Ability to plan and schedule inspections of engineering/construction projects. Knowledge of construction techniques, codes, methods and acceptable practices as required to perform thorough and accurate inspections and to determine compliance with County standards/codes. Ability to review and interpret construction plans and drawings to execute job responsibilities. Knowledge of the properties and construction uses of asphalt and concrete. Ability to use survey equipment as necessary to ensure proper elevation and grade. Ability to inspect bridges and other structures for structural integrity. Knowledge of traffic control theories and practices. Knowledge of drainage system design and construction. Ability to offer training and assistance to co-workers and employees of other departments as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to plan, organize and prioritize daily assignments and work activities. Ability to learn and utilize new skills and information to improve job performance and efficiency. Knowledge of proper English usage, punctuation, spelling and grammar. Knowledge of modern office practices and technology. Ability to use computers for word processing and records management. Ability to perform required mathematical calculations. Ability to read and interpret various materials pertaining to the responsibilities of the job. Ability to assemble and analyze information and prepare reports and records in a concise, clear and effective manner. Knowledge of the terminology and various professional languages used within the Department. Ability to maintain effective relationships with co-workers, personnel of other departments, professionals and members of the public through contact and cooperation. Ability to react calmly and quickly in emergency situations. Essential Physical Skills: Stooping Sitting Kneeling Bending Crouching Reaching Standing Walking Lifting and carrying up to 100 lbs. Pushing and pulling Climbing on ladders, on steps or on the ground (Reasonable accommodations will be made for otherwise qualified individuals with a disability) Work Environment Works occasionally inside and very frequently out of doors, with the ability to work effectively despite exposure to extreme weather conditions of heat and cold, wetness, humidity, machinery hazards, electrical currents, smoke/dust, odors, dirt/pollen, traffic hazards, noise extremes. May require working underground and in confined spaces. Knowledge of the occupational hazards and safety precautions of the industry. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
Apr 10, 2024
Full Time
Description Conducts and supervises inspections of roadways, bridges and new development projects for compliance with County standards, provides guidance and makes recommendations. Provides representation for the County at the individual job sites. Conducts tests and analyses of construction materials. Prepares reports and conducts meetings with the public and property owners. Ensures subordinate compliance with all applicable policies, procedures, laws and regulations, and standards of quality and safety. Examples of Duties Conducts and supervises field inspections of roadways, bridges and new development projects for compliance with County standards/codes, FDOT Specifications, Florida Stormwater, Erosion and Sedimentation Control Manual. These guidelines require judgment, selection and interpretation in their application. Plans, schedules and supervises inspections of new development, both residential and commercial. Assigns territories of construction inspectors. Evaluates employee performance and prepares performance appraisals for direct reports, as required. Creates, implements, and maintains a training program for newly hired staff. Ensures continuing education deadlines for all construction inspection staff is completed in a timely manner for certification/licensure renewals. Coordinates and creates training activities for construction inspectors. Monitors the performance of the construction inspection division activities on a continuing basis, taking appropriate steps to improve efficiency and consistency, as needed. Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate . Supervises the work of subordinate personnel as assigned; supervisory duties may include instructing; planning, assigning and reviewing work of others; maintaining standards coordinating activities; allocating personnel; assisting with new employee selection; acting on employee problems; recommending employee discipline; offers training, advice and assistance as needed. Provides guidance to subordinates in solving construction conflicts. Assists the Development Services Director in compiling monthly and yearly reports of inspection activities. Monitors construction activities in the County to ensure proper permitting was obtained. Investigates complaints received from the general public. Coordinates communications between Senior Development Review Engineer and contractors. Exercises the authority to stop work on projects as needed. Reviews for approval/disapproval all concrete and asphalt mix designs; oversees asphalt/concrete testing; reviews asphalt density reports; monitors asphalt paving operations; inspects forms and steel work prior to concrete placement; monitors placement; ensures proper temperature of asphalt/concrete. Ensures rideability of roadway and bridge surfaces, as well as proper traffic control. Uses survey equipment to ensure proper elevation and grade of earthwork. Obtains samples of construction materials for laboratory testing. Reviews contract documents for compliance; processes change orders. Resolves discrepancies between plans and field conditions. Documents various stages of project production. Reviews and approves invoices for capital projects. Reviews and approves Bonds and Engineer’s Estimates. Reviews and approves “as-builts” submitted by contractors/developers. Assesses property damage from natural disasters as needed. Inspects and makes recommendations for drainage onto County rights-of-way to include new and existing driveway connections and permitting. Performs pipe inspections via videos, profile reports or visually as required. Inspects and approves subdivision development and County projects for compliance with County specifications/codes; prepares and updates quality assurance plans for projects and subdivisions in the County. Serves as liaison between contractors, the County and the general public; documents all discussions between contractors and County personnel; resolves problems between contractors and the public. Coordinates project construction with various utility companies. Attends and/or conducts pre-construction, utility and weekly meetings. Calculates materials required for assigned projects; compares receipts received to planned quantities for evaluation of pay requests; collects/checks all tickets of materials received. Ensures all projects and developments maintain compliance with ADA Standard Regulations. Keeps Development Services Director apprised of project status. Notifies the public of road closures; takes steps to ensure public safety on roadways and developments while under construction. Maintains knowledge of new trends and techniques in construction. Maintains custody of assigned vehicle and ensures timely maintenance. Attends training, continuing education, seminars, etc., to maintain job knowledge and skills. Ensures that all other construction inspectors maintain the same level of job knowledge and skills by conducting training and/or engaging in discussion groups. Ensures uniformity of job knowledge and skills as well as applications of standards. Advises the Senior Development Review Engineer on most current construction methods and available options. Prepares, processes and submits various documents, including project narratives, quality assurance reports, test reports, annual/monthly reports, memos, correspondence, etc. Interacts and communicates with various groups and individuals such as the immediate supervisor, subordinates, co-workers, County personnel, contractors, developers, consultants, utility companies, industry/business representatives, property owners, various other Governmental agencies, vendors and the general public. Assists with Traffic Signal repairs and maintenance as needed. Operates a vehicle and a variety of equipment which may include a computer, fax machine, copier, calculator, telephone, two-way radio, camera, etc.; Utilizes measuring devices, survey equipment and camera to perform inspections. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Performs a variety of routine office duties as required, which may include but are not limited to answering the telephone, preparing reports and correspondence, entering computer data, copying and filing documents, etc. Performs additional assigned duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications High school diploma or GED equivalent with Vocational/Technical School Training in Construction or related field, supplemented by six (6) or more years of experience in construction and/or construction project inspection, including three (3) years of supervisory experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must possess a valid State Driver’s License. Must obtain and maintain certification of FDOT Asphalt Paving Level 1, Florida Department of Environmental Protection Qualified Stormwater Management Inspector Certification, and FDOT Earthwork Construction Inspection Level 1 within six (6) months of hire date. Must obtain and maintain certification of FDOT Asphalt Paving Level 2, FDOT Earthwork Construction Inspection Level 2, FDOT Intermediate Maintenance of Traffic certification, Limerock Bearing Ratio (LBR) Technician Certification and OSHA 10-hour Construction Safety and Health certification within one (1) year of hire date. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Construction Inspector Supervisor. Knowledge of the functions and interrelationships of County and other Governmental Agencies. Knowledge of County, State and Federal laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position, to include those related to the quality control of horizontal construction involving drainage and pavement activity. Ability to plan and schedule inspections of engineering/construction projects. Knowledge of construction techniques, codes, methods and acceptable practices as required to perform thorough and accurate inspections and to determine compliance with County standards/codes. Ability to review and interpret construction plans and drawings to execute job responsibilities. Knowledge of the properties and construction uses of asphalt and concrete. Ability to use survey equipment as necessary to ensure proper elevation and grade. Ability to inspect bridges and other structures for structural integrity. Knowledge of traffic control theories and practices. Knowledge of drainage system design and construction. Ability to offer training and assistance to co-workers and employees of other departments as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to plan, organize and prioritize daily assignments and work activities. Ability to learn and utilize new skills and information to improve job performance and efficiency. Knowledge of proper English usage, punctuation, spelling and grammar. Knowledge of modern office practices and technology. Ability to use computers for word processing and records management. Ability to perform required mathematical calculations. Ability to read and interpret various materials pertaining to the responsibilities of the job. Ability to assemble and analyze information and prepare reports and records in a concise, clear and effective manner. Knowledge of the terminology and various professional languages used within the Department. Ability to maintain effective relationships with co-workers, personnel of other departments, professionals and members of the public through contact and cooperation. Ability to react calmly and quickly in emergency situations. Essential Physical Skills: Stooping Sitting Kneeling Bending Crouching Reaching Standing Walking Lifting and carrying up to 100 lbs. Pushing and pulling Climbing on ladders, on steps or on the ground (Reasonable accommodations will be made for otherwise qualified individuals with a disability) Work Environment Works occasionally inside and very frequently out of doors, with the ability to work effectively despite exposure to extreme weather conditions of heat and cold, wetness, humidity, machinery hazards, electrical currents, smoke/dust, odors, dirt/pollen, traffic hazards, noise extremes. May require working underground and in confined spaces. Knowledge of the occupational hazards and safety precautions of the industry. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: DEPARTMENT OF HEALTH & HUMAN SERVICES: At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed and energetic people who also want to make an impact through public service. ABOUT THE POSITION Behavioral Health & Recovery Services (BHRS) has an open, regular full-time, P.M. Unit Supervisor position within the Crisis Stabilization Unit (CSU). Working under the direction of BHRS Program Manager - CSU and Residential Services, the BHRS PM Unit Supervisor for Crisis Stabilization Unit has responsibility for overseeing day-to-day operations of the evening (P.M.) shift of Crisis Stabilization Unit services. The position will co supervise weekend and overnight staff in conjunction with the CSU A.M. Supervisor. The 24/7 Crisis Stabilization Unit that is the primary LPS 5150 receiving facility for Marin County. This position is responsible for the oversight of the clinical crisis services provided by a multidisciplinary team consisting of licensed and waivered clinicians, interns, RNs, MDs, and a family partner. This includes but is not limited to the planning, assigning, supervising, reviewing, and evaluating the work of staff. This position is also responsible for successfully coaching and developing the team, as well as writing and delivering annual performance reviews and providing training and discipline as necessary to staff. As a member of the Behavioral Health and Recovery Services management team, the BHRS Unit Supervisor will assist senior management staff in program development and contract management as applicable. Evening and partial weekend work will be part of position. HIGHLY DESIRABLE : Bilingual skills in Spanish and English are highly desirable. If you are invited to the first round of interviews, they are tentatively scheduled on February 27, 2024. If you are invited to participate in the second round of interviews, they are tentatively scheduled on March 1, 2024. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate for all programs will have strong proven leadership experience and skills in managing and supervising behavioral health programs and staff; skilled in developing and implementing program goals, objectives and policies and procedures; able to manage critical and complex clinical and personnel related issues; and be an effective communicator both verbally and in writing. The ideal person for this position is a leader that is focused on bringing value into the lives of BHRS clients and supporting the team to help reach their goals. In addition, experience in a fast-paced environment and managing multiple priorities, while pushing for innovation is desired. The successful candidate has the ability to join and work with a multi-disciplinary team; the ability to work effectively with other departments and community groups; and the ability to analyze and synthesize data and information to make informed decisions. Experience working with labor unions, labor contracts and government employment regulations is ideal. We recognize your time is valuable, so please note that you must have at least the following required Minimum Qualifications in order to be considered for this position: A Master's Degree from an accredited college or university with a major in sociology, psychology, social work, social welfare, counseling, mental health, psychiatric nursing, or a closely related field OR Doctorate in Psychology AND licensure requirements (see below), AND Two years of clinical behavioral health experience in a behavioral health setting appropriate to the functional area to which assigned AND One year of experience in providing lead or administrative or clinical supervision in a behavioral health setting. Certificates and Licenses: Licensure as a Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Registered Nurse (RN), Professional Clinical Counselor (PCC) or Clinical Psychologist. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County including review of a recent DMV history. At the time of the selection interview by the appointing authority, applicants will have to furnish a recent DMV driving record. For more detailed information about this classification, including the minimum qualifications, please click here: class specification. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List : Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. BILINGUAL TESTING/CERTIFICATION : Please note if the s uccessful candidate has bilingual skills, they must demonstrate proficiency in both Spanish and English prior to receiving differential pay. A bilingual proficiency exam will be administered at that time to ensure the candidate possesses the appropriate skill level to meet the requirements. SPECIAL REQUIREMENTS: Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Apr 10, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: DEPARTMENT OF HEALTH & HUMAN SERVICES: At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed and energetic people who also want to make an impact through public service. ABOUT THE POSITION Behavioral Health & Recovery Services (BHRS) has an open, regular full-time, P.M. Unit Supervisor position within the Crisis Stabilization Unit (CSU). Working under the direction of BHRS Program Manager - CSU and Residential Services, the BHRS PM Unit Supervisor for Crisis Stabilization Unit has responsibility for overseeing day-to-day operations of the evening (P.M.) shift of Crisis Stabilization Unit services. The position will co supervise weekend and overnight staff in conjunction with the CSU A.M. Supervisor. The 24/7 Crisis Stabilization Unit that is the primary LPS 5150 receiving facility for Marin County. This position is responsible for the oversight of the clinical crisis services provided by a multidisciplinary team consisting of licensed and waivered clinicians, interns, RNs, MDs, and a family partner. This includes but is not limited to the planning, assigning, supervising, reviewing, and evaluating the work of staff. This position is also responsible for successfully coaching and developing the team, as well as writing and delivering annual performance reviews and providing training and discipline as necessary to staff. As a member of the Behavioral Health and Recovery Services management team, the BHRS Unit Supervisor will assist senior management staff in program development and contract management as applicable. Evening and partial weekend work will be part of position. HIGHLY DESIRABLE : Bilingual skills in Spanish and English are highly desirable. If you are invited to the first round of interviews, they are tentatively scheduled on February 27, 2024. If you are invited to participate in the second round of interviews, they are tentatively scheduled on March 1, 2024. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate for all programs will have strong proven leadership experience and skills in managing and supervising behavioral health programs and staff; skilled in developing and implementing program goals, objectives and policies and procedures; able to manage critical and complex clinical and personnel related issues; and be an effective communicator both verbally and in writing. The ideal person for this position is a leader that is focused on bringing value into the lives of BHRS clients and supporting the team to help reach their goals. In addition, experience in a fast-paced environment and managing multiple priorities, while pushing for innovation is desired. The successful candidate has the ability to join and work with a multi-disciplinary team; the ability to work effectively with other departments and community groups; and the ability to analyze and synthesize data and information to make informed decisions. Experience working with labor unions, labor contracts and government employment regulations is ideal. We recognize your time is valuable, so please note that you must have at least the following required Minimum Qualifications in order to be considered for this position: A Master's Degree from an accredited college or university with a major in sociology, psychology, social work, social welfare, counseling, mental health, psychiatric nursing, or a closely related field OR Doctorate in Psychology AND licensure requirements (see below), AND Two years of clinical behavioral health experience in a behavioral health setting appropriate to the functional area to which assigned AND One year of experience in providing lead or administrative or clinical supervision in a behavioral health setting. Certificates and Licenses: Licensure as a Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Registered Nurse (RN), Professional Clinical Counselor (PCC) or Clinical Psychologist. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County including review of a recent DMV history. At the time of the selection interview by the appointing authority, applicants will have to furnish a recent DMV driving record. For more detailed information about this classification, including the minimum qualifications, please click here: class specification. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List : Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. BILINGUAL TESTING/CERTIFICATION : Please note if the s uccessful candidate has bilingual skills, they must demonstrate proficiency in both Spanish and English prior to receiving differential pay. A bilingual proficiency exam will be administered at that time to ensure the candidate possesses the appropriate skill level to meet the requirements. SPECIAL REQUIREMENTS: Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN CONSTRUCTION INSPECTOR SUPERVISOR ENGINEERING $29.23 - $35.08 /HOURLY $60,798-72,966/ANNUALLY (HIRE IN RANGE; DOQ) TYPICAL SCHEDULE - 5 DAYS/WEEK MONDAY TO FRIDAY | 7 AM to 4PM Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE SUBMITTED BY 4/25/24 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Responsible for the general administration of the Inspection Division of the Engineering Department. Performs field and technical construction inspection work for environmental, water, sewer, street, and other public works projects and programs. Assures compliance with Federal, State and local codes and standards and contractual provisions. Along with providing direction, supervision, and evaluation of inspection staff, employees of this class are expected to perform highly skilled technical duties associated with inspections, and guiding staff through the inspections of capital improvements projects or private development. SUPERVISION RECEIVED Works under the general guidance and direction of Assistant City Engineer and/or City Engineer. SUPERVISION EXERCISED Exercises supervision over staff assigned to the Inspection Division of the Engineering Department. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from high school diploma or GED equivalent; Minimum of seven (7) years of public works improvement inspections or related experience; and Minimum of three (3) years of supervisory experience; Supplemented by one (1) year of related technical or college coursework in algebra trigonometry, physics, land surveying, civil engineering a closely related field; and Ability to obtain at least four (4) of the following within one year of hire: ATTI (Arizona Technical Testing Institute) field technician certification ATTSA (American Traffic Safety Services Association) traffic control supervisor certification ACI (American Concrete Institute) concrete field testing certification ADEQ (Arizona Department of Environmental Quality) water distribution or sewer collection Operator II Certification NICET (National Institute for Certification in Engineering Technologies) Level III certification in a civil engineering technology program APWA (American Public Works Association)public infrastructure inspector certification; or Any equivalent combination of education, experience and training which demonstrates the knowledge and experience to perform the work. SPECIAL REQUIREMENTS Valid Arizona Driver's license or ability to obtain one within six (6) months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Manages and supervises assigned operations; Plans and organizes workloads and staff assignments; Trains, motivates and evaluates assigned staff; Reviews progress and directs changes as needed. Inspects and approves all phases of public and private construction and installation of streets, curbs, gutter, sidewalk, storm drains, sewers, water lines, water meters, hydrants, service lines, fire lines, cross connection control devices and related utilities and structures as assigned to assure that the appropriate construction is completed in compliance with the plans, standards, specifications, special requirements, codes and regulations; issues correction notices or approvals as required. Inspects and assesses damage from oil, gas and water leaks to public and private property and facilities as required. Oil and/or gas leaks are reported to the Fire Department Hazardous Materials Team. Inspects construction work under excavation, clearing and grading permits. Coordinates activities and schedules with utility companies, contractors, property owners and other City departments. Resolves conflicts within scope of authority, and/or refers conflicts to Assistant City Engineer or City Engineer. Inspects to assure compliance with local, State and Federal standards for any right-of-way, street use, and other permits issued to private utilities or contractors. Checks for proper use and placement of traffic control devices to assure compliance with the Manual on Uniform Traffic Control Devices (MUTCD). Provides information and responds to inquiries from contractors, property owners, staff, and the general public regarding assigned public works projects. Maintains a variety of logs and records related to employees, work assignments and inspection activities. Performs work in accordance with safety policies and procedures. Ensures that department management is informed of critical issues. Represents the Engineering Department in meetings, with contractors, engineers, developers, and other public agencies as required. Demonstrates continuous efforts to improve operations, decrease turnaround times and streamline the inspection work processes. Provides guidance, training and supervision to inspection staff on policies, practices and procedures, design and inspection within the public right of way. Compiles information and prepares construction reports as required. Assists in facilitating resolution of construction related conflicts. Handles complex technical problems, customer inquiries and complaints. Exercises considerable independent judgment during inspection of engineering projects with several jobs occurring at the same time. Ensures good workmanship, structural soundness, and aesthetics of engineering projects. Provides adequate documentation for ADEQ for testing of all water lines and sewer lines. Ensures safety of self while performing inspection on sites to include traversing, entering and exiting sites. Recognizes appropriate OSHA requirements and traffic control protocols are in place prior to placing self into the area of inspection. Ensures that construction projects create no hazards, avoidable nuisances, or damages to private or public property. Accurately read and interpret maps, specifications, drawings, and blueprints. Performs all duties in conformance to appropriate safety and security standards. Communicates and acts in a professional manner with the public, assigned employees, co-workers, and work contacts. Provides excellent customer service to all contacts. Regular attendance is an essential function of this job to ensure continuity. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and immediately reports unsafe activity and conditions to supervisor(s). PERIPHERAL DUTIES Reviews field staking and makes revisions within scope of authority; or refers matter to Assistant City Engineer or City Engineer for final interpretation and resolution. May serve on various employee or other committees as assigned. Serves as a member of survey crew or flagging as needed. Performs related duties as assigned. Performs special assignments as requested. Miscellaneous KNOWLEDGE Considerable knowledge of civil engineering principles, practices and methods as applicable to a municipal setting; Public works inspection methods; Applicable laws, standards and regulations relating to construction, inspection, safety and traffic control; Working knowledge of personal computers and software (word processing, spreadsheets, project and scheduling - Trakit, etc.); Occupational hazards, related Federal and State OSHA regulations and standard safety precautions. SKILLS Skill in reading and interpreting construction drawings, plans and specifications; Operating listed tools and equipment; Applying material testing and procedures; Preparing and maintaining clear, concise and accurate records and reports; Using computers and job-related software applications; Troubleshooting problems; Working in a team environment; Providing customer service; and Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to provide work direction, guidance and supervision of assigned staff; Read and interpret basic maps and blueprints. ABILITIES Ability to: Accurately read and comprehend construction plans; Prepare, organize and maintain inspection field and office data, reports and systems; Perform required mathematical computations; Prepare accurate quantity and cost estimates; Work effectively with multiple inspections on a variety of capital improvement projects; Effectively communicate complex technical information, orally and in writing, to contractors, developers, property owners, employees, consultants, other governmental agency representatives, City officials, and the general public; Coordinate and organize work activities for division and staff; Detect poor workmanship, inferior materials, and potential hazards and recommend or stipulate appropriate remedial measure; Establish and maintain effective working relationships with assigned employees, coworkers, supervisor, other departments and the public; Understand and carry out written and oral instructions; Follow and maintain safety standards, and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with customer complaints and questions; Adapt to changing work priorities, accept changes in project schedules and meet deadlines; Work independently, and as a team, to complete daily activities according to work schedule; Supervise, guide and evaluate others in the work they are performing; Use equipment and tools properly and safely; Perform in adverse weather conditions; Wear OSHA required personal protective equipment; Bend or stoop repeatedly or continually while performing inspections; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around scaffolding, bracing, or unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 4/25/2024 5:00 PM Arizona
Apr 05, 2024
Full Time
Job Summary CITY OF KINGMAN CONSTRUCTION INSPECTOR SUPERVISOR ENGINEERING $29.23 - $35.08 /HOURLY $60,798-72,966/ANNUALLY (HIRE IN RANGE; DOQ) TYPICAL SCHEDULE - 5 DAYS/WEEK MONDAY TO FRIDAY | 7 AM to 4PM Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE SUBMITTED BY 4/25/24 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Responsible for the general administration of the Inspection Division of the Engineering Department. Performs field and technical construction inspection work for environmental, water, sewer, street, and other public works projects and programs. Assures compliance with Federal, State and local codes and standards and contractual provisions. Along with providing direction, supervision, and evaluation of inspection staff, employees of this class are expected to perform highly skilled technical duties associated with inspections, and guiding staff through the inspections of capital improvements projects or private development. SUPERVISION RECEIVED Works under the general guidance and direction of Assistant City Engineer and/or City Engineer. SUPERVISION EXERCISED Exercises supervision over staff assigned to the Inspection Division of the Engineering Department. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from high school diploma or GED equivalent; Minimum of seven (7) years of public works improvement inspections or related experience; and Minimum of three (3) years of supervisory experience; Supplemented by one (1) year of related technical or college coursework in algebra trigonometry, physics, land surveying, civil engineering a closely related field; and Ability to obtain at least four (4) of the following within one year of hire: ATTI (Arizona Technical Testing Institute) field technician certification ATTSA (American Traffic Safety Services Association) traffic control supervisor certification ACI (American Concrete Institute) concrete field testing certification ADEQ (Arizona Department of Environmental Quality) water distribution or sewer collection Operator II Certification NICET (National Institute for Certification in Engineering Technologies) Level III certification in a civil engineering technology program APWA (American Public Works Association)public infrastructure inspector certification; or Any equivalent combination of education, experience and training which demonstrates the knowledge and experience to perform the work. SPECIAL REQUIREMENTS Valid Arizona Driver's license or ability to obtain one within six (6) months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Manages and supervises assigned operations; Plans and organizes workloads and staff assignments; Trains, motivates and evaluates assigned staff; Reviews progress and directs changes as needed. Inspects and approves all phases of public and private construction and installation of streets, curbs, gutter, sidewalk, storm drains, sewers, water lines, water meters, hydrants, service lines, fire lines, cross connection control devices and related utilities and structures as assigned to assure that the appropriate construction is completed in compliance with the plans, standards, specifications, special requirements, codes and regulations; issues correction notices or approvals as required. Inspects and assesses damage from oil, gas and water leaks to public and private property and facilities as required. Oil and/or gas leaks are reported to the Fire Department Hazardous Materials Team. Inspects construction work under excavation, clearing and grading permits. Coordinates activities and schedules with utility companies, contractors, property owners and other City departments. Resolves conflicts within scope of authority, and/or refers conflicts to Assistant City Engineer or City Engineer. Inspects to assure compliance with local, State and Federal standards for any right-of-way, street use, and other permits issued to private utilities or contractors. Checks for proper use and placement of traffic control devices to assure compliance with the Manual on Uniform Traffic Control Devices (MUTCD). Provides information and responds to inquiries from contractors, property owners, staff, and the general public regarding assigned public works projects. Maintains a variety of logs and records related to employees, work assignments and inspection activities. Performs work in accordance with safety policies and procedures. Ensures that department management is informed of critical issues. Represents the Engineering Department in meetings, with contractors, engineers, developers, and other public agencies as required. Demonstrates continuous efforts to improve operations, decrease turnaround times and streamline the inspection work processes. Provides guidance, training and supervision to inspection staff on policies, practices and procedures, design and inspection within the public right of way. Compiles information and prepares construction reports as required. Assists in facilitating resolution of construction related conflicts. Handles complex technical problems, customer inquiries and complaints. Exercises considerable independent judgment during inspection of engineering projects with several jobs occurring at the same time. Ensures good workmanship, structural soundness, and aesthetics of engineering projects. Provides adequate documentation for ADEQ for testing of all water lines and sewer lines. Ensures safety of self while performing inspection on sites to include traversing, entering and exiting sites. Recognizes appropriate OSHA requirements and traffic control protocols are in place prior to placing self into the area of inspection. Ensures that construction projects create no hazards, avoidable nuisances, or damages to private or public property. Accurately read and interpret maps, specifications, drawings, and blueprints. Performs all duties in conformance to appropriate safety and security standards. Communicates and acts in a professional manner with the public, assigned employees, co-workers, and work contacts. Provides excellent customer service to all contacts. Regular attendance is an essential function of this job to ensure continuity. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and immediately reports unsafe activity and conditions to supervisor(s). PERIPHERAL DUTIES Reviews field staking and makes revisions within scope of authority; or refers matter to Assistant City Engineer or City Engineer for final interpretation and resolution. May serve on various employee or other committees as assigned. Serves as a member of survey crew or flagging as needed. Performs related duties as assigned. Performs special assignments as requested. Miscellaneous KNOWLEDGE Considerable knowledge of civil engineering principles, practices and methods as applicable to a municipal setting; Public works inspection methods; Applicable laws, standards and regulations relating to construction, inspection, safety and traffic control; Working knowledge of personal computers and software (word processing, spreadsheets, project and scheduling - Trakit, etc.); Occupational hazards, related Federal and State OSHA regulations and standard safety precautions. SKILLS Skill in reading and interpreting construction drawings, plans and specifications; Operating listed tools and equipment; Applying material testing and procedures; Preparing and maintaining clear, concise and accurate records and reports; Using computers and job-related software applications; Troubleshooting problems; Working in a team environment; Providing customer service; and Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to provide work direction, guidance and supervision of assigned staff; Read and interpret basic maps and blueprints. ABILITIES Ability to: Accurately read and comprehend construction plans; Prepare, organize and maintain inspection field and office data, reports and systems; Perform required mathematical computations; Prepare accurate quantity and cost estimates; Work effectively with multiple inspections on a variety of capital improvement projects; Effectively communicate complex technical information, orally and in writing, to contractors, developers, property owners, employees, consultants, other governmental agency representatives, City officials, and the general public; Coordinate and organize work activities for division and staff; Detect poor workmanship, inferior materials, and potential hazards and recommend or stipulate appropriate remedial measure; Establish and maintain effective working relationships with assigned employees, coworkers, supervisor, other departments and the public; Understand and carry out written and oral instructions; Follow and maintain safety standards, and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with customer complaints and questions; Adapt to changing work priorities, accept changes in project schedules and meet deadlines; Work independently, and as a team, to complete daily activities according to work schedule; Supervise, guide and evaluate others in the work they are performing; Use equipment and tools properly and safely; Perform in adverse weather conditions; Wear OSHA required personal protective equipment; Bend or stoop repeatedly or continually while performing inspections; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around scaffolding, bracing, or unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 4/25/2024 5:00 PM Arizona
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Behavioral Health Clinic Supervisor* . Behavioral Health Clinic Supervisors* supervise a staff of therapists, service providers, and support personnel and direct the daily operations of a clinic or a clinical program which may provide screening, assessment, treatment, case management, support and recovery based services to children, youth, adults, older adults and families. Incumbents provide clinical supervision to pre-licensed therapists and serve as a resource to licensed therapists on clinical issues, ensuring program operations are effective, legal, ethical, and culturally competent. Incumbents may also provide after hours, on-call clinical supervision and consultation for programs, supervision to staff in off-site work locations throughout the County, and represent the department in interagency collaborative projects. *Official title: Mental Health Clinic Supervisor. For additional details, please refer to the Mental Health Clinic Supervisor job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Some positions may require additional background checks/processes dependent upon the work location. Shifts: Some positions will be required to work evenings, weekends, on-call, and stand by on occasion. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience : Two (2) years of post-license experience as a licensed therapist in a behavioral health or social services setting; AND one (1) year as a lead worker or full-scope supervisor in a clinical setting (lead/supervisory experience may be gained concurrently with the licensed therapist experience). Clearly distinguish between the dates of pre-licensed and licensed experience. --AND-- License/Certificate : Must be licensed in the State of California as one of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), or Licensed Psychologist. Licensure information must be listed on application. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Behavioral Health Clinic Supervisor* . Behavioral Health Clinic Supervisors* supervise a staff of therapists, service providers, and support personnel and direct the daily operations of a clinic or a clinical program which may provide screening, assessment, treatment, case management, support and recovery based services to children, youth, adults, older adults and families. Incumbents provide clinical supervision to pre-licensed therapists and serve as a resource to licensed therapists on clinical issues, ensuring program operations are effective, legal, ethical, and culturally competent. Incumbents may also provide after hours, on-call clinical supervision and consultation for programs, supervision to staff in off-site work locations throughout the County, and represent the department in interagency collaborative projects. *Official title: Mental Health Clinic Supervisor. For additional details, please refer to the Mental Health Clinic Supervisor job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Some positions may require additional background checks/processes dependent upon the work location. Shifts: Some positions will be required to work evenings, weekends, on-call, and stand by on occasion. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience : Two (2) years of post-license experience as a licensed therapist in a behavioral health or social services setting; AND one (1) year as a lead worker or full-scope supervisor in a clinical setting (lead/supervisory experience may be gained concurrently with the licensed therapist experience). Clearly distinguish between the dates of pre-licensed and licensed experience. --AND-- License/Certificate : Must be licensed in the State of California as one of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), or Licensed Psychologist. Licensure information must be listed on application. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous