Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Associate Director of Service Management Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Service Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Service Management Appointment Type At-Will Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $9,500.00 - $10,808.00 Per Month ($114,000.00 - $129,696.00 Annually) Salary is commensurate with experience. Position Summary The incumbent is responsible for managing the daily operations of staff in the help desk, endpoint management, and service management teams. The responsibilities include assigning service tickets, network connectivity, staff management, and process improvement. This role is responsible for coordinating with University Housing to ensure that all residents have reliable and secure access to network services. In addition to coordinate with University Housing leadership to assist with the planning and implementation of their technology initiatives. The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. Position Information The Associate Director of Service Management responsibilities include: IT Service Management Planning and Innovation Work with the ITS Service Desk and Endpoint Management teams to develop strategic plans for wide scale hardware, application and OS deployments. Based on such planning, manage implementation and development products and projects, coordinating all functional and technical aspects of the implementation efforts, including coordinating change requests and service requests. Establish an environment of innovation by researching and examining current and new technology trends. Collaborate across all ITS teams including Enterprise Applications (EA), Systems, Security, and Network to develop tactical and strategic application development plans. Oversee endpoint security including the protection of sensitive data and the appropriate use of security technologies in these protections. Represent SF State in CSU-wide meetings and conferences as appropriate. Management Build appropriate training and time management activities and processes for the effective allocation of staff to tasks while also keeping current in technologies and best practices. Supporting the Systems Identity management team as related to the application support infrastructure of identity management. Coordinate the applicable service team response to Information Security Officer (ISO) initiated objectives and required or requested mitigations. Establishes goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery. Manages key vendor relationships with ITS vendors and service providers. Other Duties as Assigned Minimum Qualifications Bachelor's Degree in Business, Management Information Systems, Computing Science, or a related field. Seven to ten years in progressively responsible IT roles, including enterprise application development. Demonstrated success in managing or supervising a development team. Demonstrated success in working with collaborative IT governance bodies. Extensive experience with and working knowledge of software development methodologies, application security, and application architecture. Demonstrated ability to utilize proven implementation methodologies and project management tools. Excellent oral and written communication skills as well as excellent presentation skills. Strong problem-solving, leadership, team building, and organizational skills. Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management. Preferred Qualifications Master’s Degree in Business, Management Information Systems, Computing Science, or a related field. Demonstrated success in leading complex IT projects in non-profit/Higher Education environment. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, and hardware). Experience in mobile development and support scenarios with native applications. Experience in the use of Confluence / Jira in a development organization. ITIL Certification Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 10, 2024
Working Title Associate Director of Service Management Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Service Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Service Management Appointment Type At-Will Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $9,500.00 - $10,808.00 Per Month ($114,000.00 - $129,696.00 Annually) Salary is commensurate with experience. Position Summary The incumbent is responsible for managing the daily operations of staff in the help desk, endpoint management, and service management teams. The responsibilities include assigning service tickets, network connectivity, staff management, and process improvement. This role is responsible for coordinating with University Housing to ensure that all residents have reliable and secure access to network services. In addition to coordinate with University Housing leadership to assist with the planning and implementation of their technology initiatives. The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. Position Information The Associate Director of Service Management responsibilities include: IT Service Management Planning and Innovation Work with the ITS Service Desk and Endpoint Management teams to develop strategic plans for wide scale hardware, application and OS deployments. Based on such planning, manage implementation and development products and projects, coordinating all functional and technical aspects of the implementation efforts, including coordinating change requests and service requests. Establish an environment of innovation by researching and examining current and new technology trends. Collaborate across all ITS teams including Enterprise Applications (EA), Systems, Security, and Network to develop tactical and strategic application development plans. Oversee endpoint security including the protection of sensitive data and the appropriate use of security technologies in these protections. Represent SF State in CSU-wide meetings and conferences as appropriate. Management Build appropriate training and time management activities and processes for the effective allocation of staff to tasks while also keeping current in technologies and best practices. Supporting the Systems Identity management team as related to the application support infrastructure of identity management. Coordinate the applicable service team response to Information Security Officer (ISO) initiated objectives and required or requested mitigations. Establishes goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery. Manages key vendor relationships with ITS vendors and service providers. Other Duties as Assigned Minimum Qualifications Bachelor's Degree in Business, Management Information Systems, Computing Science, or a related field. Seven to ten years in progressively responsible IT roles, including enterprise application development. Demonstrated success in managing or supervising a development team. Demonstrated success in working with collaborative IT governance bodies. Extensive experience with and working knowledge of software development methodologies, application security, and application architecture. Demonstrated ability to utilize proven implementation methodologies and project management tools. Excellent oral and written communication skills as well as excellent presentation skills. Strong problem-solving, leadership, team building, and organizational skills. Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management. Preferred Qualifications Master’s Degree in Business, Management Information Systems, Computing Science, or a related field. Demonstrated success in leading complex IT projects in non-profit/Higher Education environment. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, and hardware). Experience in mobile development and support scenarios with native applications. Experience in the use of Confluence / Jira in a development organization. ITIL Certification Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Assistant Director & Compliance Officer Administrator Level This position is an MPP I in the California State University Management Personnel Plan (MPP), reporting to the Director of Financial Aid . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Student Financial Aid Appointment Type At Will Time Base Full time (FTE 1.0) Work Schedule Monday-Friday 8:00 am-5:00 pm Anticipated Hiring Range $6,509.00 - $7,134.00 Per Month ($78,108.00 - $85,608.00 Annually) Salary is commensurate with experience. Position Summary Reporting directly to the Director of the Office of Student Financial Aid (OSFA), the Assistant Director and Compliance Officer collaborates with the Director and lead staff in OSFA to plan, develop, implement, organize, and oversee all technical aspects of the student financial aid and scholarships processes. The Assistant Director will work collaboratively to use existing technological systems to develop and implement policies and procedures that optimize the efficiency of the staff members within the OSFA. The Assistant Director serves as the expert in all aspects of the United States Department of Education (USDE) networks, regulations, compliance, technical operations, and procedures and is designated as Primary Destination Point Administrator with the federal systems. As part of the Division of Enrollment Management and Student Affairs, the Assistant Director will establish positive working relationships to ensure a smooth flow of information, as well as student data, between the OSFA and other areas within the Division. Position Information Expert Direction & Oversight for Business Operations Responsible for the expert direction, problem-solving, troubleshooting of issues, and design specifications for internal systems. Stay up to date on latest updates from the California Student Aid Commission (CSCAC) and help ensure that all State programs are being run and managed in compliance with CSAC policy. Work closely with the State Financial Aid team to be sure State aid is being processed and disbursed to students in a timely manner. Provide oversight for the OSFA business operations, including all electronic interfaces between these networks and the PeopleSoft/Campus Solutions Financial Aid module. Serve as the unit expert on USDE networks: regulations, compliance, technical, operational, and procedures; serve as the Primary Destination Point Administrator for federal systems. Coordinate training for Financial Aid, Fiscal Affairs, Enrollment Management, Student Affairs, and Information Technology Services support staff in the use of federal systems as necessary. Federal Student Aid Compliance Officer Responsible for administering the Federal Pell Grant, Federal Direct Loan, and Federal TEACH Programs in a manner that is compliant with federal student aid regulations. Coordinate all aspects of federal loan and grant programs, including eligibility determination, originating and reporting of awards and disbursements; and reconciliation of annual payments for over $120M to students enrolled at San Francisco State University. Ensure that at all times Federal programs are properly reconciled throughout the year and for previous award periods. Serve as the Compliance Officer responsible for reviewing all compliance requirements for Federal, State, California State University (CSU) and University regulations affecting financial aid. Collaborate with the OSFA leadership team to ensure that OSFA business operations comply with federal regulations and systems of controls specified on written office procedures are reflected in business operations. Supervise the work performed by student service professionals assigned to all student aid programs. Student Service Provision Provide direct service and information to students and parents, including counseling around Federal, State, and University financial aid policies and procedures in-person, online, or using social media. Review student and parent documents with financial aid applications to determine eligibility for financial aid; award financial aid to qualified students. Help to prepare and present information to students and families at various on and off-campus events. Review student/parent appeals and administer professional judgment on a case-by-case basis. Collaborate with leadership teams in other units on campus to ensure that fiscal integrity and compliance with regulation are maintained. Coordinate Strategic Enrollment Management Planning Develop automated solutions that are strategic and ensure the mission and goals of the OSFA and University are achieved. Collaborate with administrators and designated staff members in the Division of Enrollment Management and Student Affair to ensure a smooth flow of information regarding services for new and continuing students at SF State. Collaborate with leadership teams in other units on campus to ensure that fiscal integrity and compliance with regulations are maintained. 5% - Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Management Skills: Possesses enthusiasm and ideas for managing staff that will result in a team that is cohesive, professional, and committed to providing consistent and high-quality service. Experience evaluating and coaching staff in ways that build employee skills and productivity. Knowledge of strategic budgeting principles. Technical Skills: Possesses excellent analytical and technical skills. Ability to effectively use these skills when communicating with the various on and off-campus programs. Financial Aid Experience Possesses at least 5 (?) years of Financial Aid or equivalent Higher Education experience. Education Bachelor’s degree in counseling, education, management, public administration, or a related degree. Preferred Qualifications Candidates with a Master’s degree or currently seeking a Master’s degree are preferred. Five years of progressively responsible professional/managerial student services experience in a university setting which includes mentoring or advising students, analysis, and resolution of complex student services issues, and organizing staff to accomplish unit objectives. Knowledge of local, State, and Federal laws and regulations that impact students and the University. Report writing experience is also highly desired. Experience in higher education setting. Experience providing excellent customer service. Experience assisting and advocating for students and parents, helping them navigate through the Financial Aid processes. Demonstrated experience working in student services. Excellent writing, oral communication, interviewing, and counseling skills. Detail oriented. Ability to learn and interpret regulations and policies. Ability to work in a highly automated environment. Experience with Financial Aid programs. Familiarity with Oracle Campus Solutions (CS), United States Department of Education electronic access: National Student Loan Data System (NSLDS) and Common Origination & Disbursement System (COD) websites. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis on problem-solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Repetitive wrist/finger motions with the use of a computer. Computer usage for extended periods of time. Sustained computer use. Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m. and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline, and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 05 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Assistant Director & Compliance Officer Administrator Level This position is an MPP I in the California State University Management Personnel Plan (MPP), reporting to the Director of Financial Aid . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Student Financial Aid Appointment Type At Will Time Base Full time (FTE 1.0) Work Schedule Monday-Friday 8:00 am-5:00 pm Anticipated Hiring Range $6,509.00 - $7,134.00 Per Month ($78,108.00 - $85,608.00 Annually) Salary is commensurate with experience. Position Summary Reporting directly to the Director of the Office of Student Financial Aid (OSFA), the Assistant Director and Compliance Officer collaborates with the Director and lead staff in OSFA to plan, develop, implement, organize, and oversee all technical aspects of the student financial aid and scholarships processes. The Assistant Director will work collaboratively to use existing technological systems to develop and implement policies and procedures that optimize the efficiency of the staff members within the OSFA. The Assistant Director serves as the expert in all aspects of the United States Department of Education (USDE) networks, regulations, compliance, technical operations, and procedures and is designated as Primary Destination Point Administrator with the federal systems. As part of the Division of Enrollment Management and Student Affairs, the Assistant Director will establish positive working relationships to ensure a smooth flow of information, as well as student data, between the OSFA and other areas within the Division. Position Information Expert Direction & Oversight for Business Operations Responsible for the expert direction, problem-solving, troubleshooting of issues, and design specifications for internal systems. Stay up to date on latest updates from the California Student Aid Commission (CSCAC) and help ensure that all State programs are being run and managed in compliance with CSAC policy. Work closely with the State Financial Aid team to be sure State aid is being processed and disbursed to students in a timely manner. Provide oversight for the OSFA business operations, including all electronic interfaces between these networks and the PeopleSoft/Campus Solutions Financial Aid module. Serve as the unit expert on USDE networks: regulations, compliance, technical, operational, and procedures; serve as the Primary Destination Point Administrator for federal systems. Coordinate training for Financial Aid, Fiscal Affairs, Enrollment Management, Student Affairs, and Information Technology Services support staff in the use of federal systems as necessary. Federal Student Aid Compliance Officer Responsible for administering the Federal Pell Grant, Federal Direct Loan, and Federal TEACH Programs in a manner that is compliant with federal student aid regulations. Coordinate all aspects of federal loan and grant programs, including eligibility determination, originating and reporting of awards and disbursements; and reconciliation of annual payments for over $120M to students enrolled at San Francisco State University. Ensure that at all times Federal programs are properly reconciled throughout the year and for previous award periods. Serve as the Compliance Officer responsible for reviewing all compliance requirements for Federal, State, California State University (CSU) and University regulations affecting financial aid. Collaborate with the OSFA leadership team to ensure that OSFA business operations comply with federal regulations and systems of controls specified on written office procedures are reflected in business operations. Supervise the work performed by student service professionals assigned to all student aid programs. Student Service Provision Provide direct service and information to students and parents, including counseling around Federal, State, and University financial aid policies and procedures in-person, online, or using social media. Review student and parent documents with financial aid applications to determine eligibility for financial aid; award financial aid to qualified students. Help to prepare and present information to students and families at various on and off-campus events. Review student/parent appeals and administer professional judgment on a case-by-case basis. Collaborate with leadership teams in other units on campus to ensure that fiscal integrity and compliance with regulation are maintained. Coordinate Strategic Enrollment Management Planning Develop automated solutions that are strategic and ensure the mission and goals of the OSFA and University are achieved. Collaborate with administrators and designated staff members in the Division of Enrollment Management and Student Affair to ensure a smooth flow of information regarding services for new and continuing students at SF State. Collaborate with leadership teams in other units on campus to ensure that fiscal integrity and compliance with regulations are maintained. 5% - Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Management Skills: Possesses enthusiasm and ideas for managing staff that will result in a team that is cohesive, professional, and committed to providing consistent and high-quality service. Experience evaluating and coaching staff in ways that build employee skills and productivity. Knowledge of strategic budgeting principles. Technical Skills: Possesses excellent analytical and technical skills. Ability to effectively use these skills when communicating with the various on and off-campus programs. Financial Aid Experience Possesses at least 5 (?) years of Financial Aid or equivalent Higher Education experience. Education Bachelor’s degree in counseling, education, management, public administration, or a related degree. Preferred Qualifications Candidates with a Master’s degree or currently seeking a Master’s degree are preferred. Five years of progressively responsible professional/managerial student services experience in a university setting which includes mentoring or advising students, analysis, and resolution of complex student services issues, and organizing staff to accomplish unit objectives. Knowledge of local, State, and Federal laws and regulations that impact students and the University. Report writing experience is also highly desired. Experience in higher education setting. Experience providing excellent customer service. Experience assisting and advocating for students and parents, helping them navigate through the Financial Aid processes. Demonstrated experience working in student services. Excellent writing, oral communication, interviewing, and counseling skills. Detail oriented. Ability to learn and interpret regulations and policies. Ability to work in a highly automated environment. Experience with Financial Aid programs. Familiarity with Oracle Campus Solutions (CS), United States Department of Education electronic access: National Student Loan Data System (NSLDS) and Common Origination & Disbursement System (COD) websites. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis on problem-solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Repetitive wrist/finger motions with the use of a computer. Computer usage for extended periods of time. Sustained computer use. Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m. and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline, and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 05 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Director of the Student Health Center Administrator Level (for MPP positions only) This position is an MPP Level III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President Disability Access and Student Well-Being. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Health Services Appointment Type At-Will Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $14,583.00 - $16,250.00 Per Month ($175,000.00 to $195,000.00 Annually) Salary is commensurate with experience. Position Summary Under the administrative direction of the Associate Vice President for Disability Access and Student Well-Being, the Director of Student Health Services (SHS) supports the academic mission of the University by providing vision, leadership, strategic direction, and evaluation of various services offered by SHS in support of students and enhances their capacities to be active, engaged, and successful learners. The Director works closely with the Associate Vice President regarding mission, goas and programs, outreach services, staff development, budget, personnel, resource management, assessment, sustainability, and overall direction of SHS. The mission of SHS is to provide accessible and cost-effective quality medical care for all registered students at SF State. SHS strives to work with students to enhance lifelong health and wellness, facilitate retention and graduation, and to reduce systematic health disparities related to human and cultural diversity. By providing accessible quality health care services, SHS strives to create an environment for all students to learn the skills to manage their own health and become informed future health care consumers. The Director should be visionary, innovative, collaborative, student-centered and possess demonstrable experience in managing health services, leading dynamic clinical and administrative teams, and successfully navigating change. The incumbent must also possess diplomacy, tact, cultural sensitivity, and the ability to work well with diverse groups to ensure that eh services meet the needs of all community members. In addition, the incumbent should possess knowledge and understanding of the principles of organizational sustainability, which is inclusive of budget and human resources. Position Information Provides Overall Direction and Leadership for Student Health Services • Develop policy in accordance with campus polices & procedures on the scope and application of health services at SFSU. Provide input and leadership for policy development at the CSU level by serving on system-wide committees or by providing advise/data to support these efforts. • Works to maximize utilization of student friendly healthcare and health equity best practices throughout all programs and services. • Develop and implement short and long-term strategic plans for organizational sustainability, program goals, and operating procedures for SHS to provide visionary leadership and direction for the department, and to foster continued support of a healthy campus community and specifically student-centered health care. • Identify strategies for generating revenue resources for the department. Effectively communicate plan and expectations to staff and University administrators. • Supervise and guide staff as appropriate in the interpretation and application of policy pertaining to specific operational programs and goals. • Develop and implement administrative polices to ensure continued compliance with all appropriate regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. Personnel and Fiscal Management • Effectively and efficiently oversee and manage all department and program resources (e.g. budget, personnel, and facilities) • Manages an annual budget of $7 million. • Oversee staff management and accountability, including staff recruitment, orientation, supervision, training, development, and evaluation. • Supervises and leads all SHS clinical and administrative staff, either directly or indirectly, including Staff Physicians, Psychiatrists, Nurse Practitioners, Registered Nurses, Medical/Clinical Assistants, Pharmacists, and all other management and administrative support staff • Monitor and ensure compliance will all accreditation standards, license requirements, and state laws and regulations pertaining to the practice of medicine. • Ensure all staff has adequate opportunities for medical, leadership and other relevant professional development/or education. • Maintain a positive work environment that encourages collaboration across the department. • Design, establish, and maintain an organizational structure and staffing in line with revenue and enrollment projections to effectively accomplish departmental goals and objectives. Program Development and Program Evaluation • Develop and implement policies to ensure continued compliance with all regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. • Maintain a commitment to create new and improve all programs and services as needed. • Serve as department HIPAA Privacy Officer responsible for assessment, implementation, maintenance of department compliance and reporting violations. Campus, Community, Public Outreach • Provide high level direction and guidance to administrators, faculty, staff, and students. • Serve as key contributor to campus policy and decision making particularly regarding health and campus wellness. • Service as public health expert for the campus. • Interact professionally with students, parents, administrators, faculty and the campus community and others for the benefit of achieving the goals of SHS and ensuring the highest possible quality of medical/health programs and education for students. • Serve as a representative on a variety of university committees as assigned. • Facilitate communications with outside agencies as needed. This may include city, county, and state health departments, primary care providers/medical specialists and other agencies in times of emergencies. Other Duties • Collaborate with Gator Health unit managers, including the Director of Counseling & Psychological Services (CAPS) and the Director of Health Promotion & Wellness (HPW),to design and implement an innovative and integrative health model for students. Work with Gator Health managers to develop an approach to student health and well-being that is mutually beneficial to all units and that ensures that all staff is utilized to their fullest potential in order to support and meet the needs of students. • Other duties as assigned. Minimum Qualifications Master’s degree or doctorate in health care administration, public health, educational health administration, or a related field AND a minimum of 5 years of experience of professional leadership and management experience in a comparable health services or university program. • Ability to envision and plan strategically; develop, analyze, and implement policy and procedures. The ability to be proactive in preparing for current issues and trends; and the ability to effectively monitor and respond to emergent trends when necessary. • Ability to define and maintain high clinical and administrative standards of primary health care practice, assess quality of care, and oversee the writing/institutionalization of policies, procedures, protocols, and strategies in a university health care setting. • Demonstrated ability to competently interact with culturally and ethnically diverse patients and employees, possess a demonstrated commitment to diversity and inclusion, and be cognizant of issues of difference, power, and privilege, and how they manifest themselves in healthcare settings. • Knowledge and understanding of the principles of organizational sustainability, which is include of budget and human resources. • Demonstrated substantial experience in supervising and coordinating health service and evaluation programs and thorough knowledge of, and demonstrable success in, developing collaborative teams that work from shared values to achieve strategic priorities. • General knowledge of local, state, and federal regulations (including HIPAA, FERPA, and the Jeanne Clery Act) pertaining to health care delivery systems. • Demonstrated ability to interpret technical procedures and regulations, credentialing, and certification of staff training/qualifications. • Excellent expressive and written communication skills and clear analytical thinking and reasoning. • Significant experience in managing complex budgets with multiple revenue streams. Desired • Knowledge of the CSU’s policies and procedures governing student health services functions of student health services. • Working knowledge of relevant health care economics. Knowledge and understanding of budgeting and financial management principles and practices related to health care in a public institution setting. • Knowledge and understanding of human resources and management and collective bargaining practices for both administrative and clinical aspects in a healthcare facility on a university campus. • Working knowledge of the Accreditation Association for Ambulatory Health Care (AAAHC) accreditation standards. • Familiarly with both current and future uses of technology in healthcare. This includes, but not limited to billing health insurance, patient information systems, lab, pharmacy, imaging etc. • In addition, preference will be given to a candidate that possess the following strengths: vision, innovative, strategic, enthusiastic, student-centered, motivated, creative and is a able to lead and inspire staff. Preference will also be given to candidates to candidates who are committed to fostering an environment of diversity and inclusion and posses’ knowledge and understanding of the principles of organizational health and sustainability. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 09, 2024
Working Title Director of the Student Health Center Administrator Level (for MPP positions only) This position is an MPP Level III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President Disability Access and Student Well-Being. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Health Services Appointment Type At-Will Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $14,583.00 - $16,250.00 Per Month ($175,000.00 to $195,000.00 Annually) Salary is commensurate with experience. Position Summary Under the administrative direction of the Associate Vice President for Disability Access and Student Well-Being, the Director of Student Health Services (SHS) supports the academic mission of the University by providing vision, leadership, strategic direction, and evaluation of various services offered by SHS in support of students and enhances their capacities to be active, engaged, and successful learners. The Director works closely with the Associate Vice President regarding mission, goas and programs, outreach services, staff development, budget, personnel, resource management, assessment, sustainability, and overall direction of SHS. The mission of SHS is to provide accessible and cost-effective quality medical care for all registered students at SF State. SHS strives to work with students to enhance lifelong health and wellness, facilitate retention and graduation, and to reduce systematic health disparities related to human and cultural diversity. By providing accessible quality health care services, SHS strives to create an environment for all students to learn the skills to manage their own health and become informed future health care consumers. The Director should be visionary, innovative, collaborative, student-centered and possess demonstrable experience in managing health services, leading dynamic clinical and administrative teams, and successfully navigating change. The incumbent must also possess diplomacy, tact, cultural sensitivity, and the ability to work well with diverse groups to ensure that eh services meet the needs of all community members. In addition, the incumbent should possess knowledge and understanding of the principles of organizational sustainability, which is inclusive of budget and human resources. Position Information Provides Overall Direction and Leadership for Student Health Services • Develop policy in accordance with campus polices & procedures on the scope and application of health services at SFSU. Provide input and leadership for policy development at the CSU level by serving on system-wide committees or by providing advise/data to support these efforts. • Works to maximize utilization of student friendly healthcare and health equity best practices throughout all programs and services. • Develop and implement short and long-term strategic plans for organizational sustainability, program goals, and operating procedures for SHS to provide visionary leadership and direction for the department, and to foster continued support of a healthy campus community and specifically student-centered health care. • Identify strategies for generating revenue resources for the department. Effectively communicate plan and expectations to staff and University administrators. • Supervise and guide staff as appropriate in the interpretation and application of policy pertaining to specific operational programs and goals. • Develop and implement administrative polices to ensure continued compliance with all appropriate regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. Personnel and Fiscal Management • Effectively and efficiently oversee and manage all department and program resources (e.g. budget, personnel, and facilities) • Manages an annual budget of $7 million. • Oversee staff management and accountability, including staff recruitment, orientation, supervision, training, development, and evaluation. • Supervises and leads all SHS clinical and administrative staff, either directly or indirectly, including Staff Physicians, Psychiatrists, Nurse Practitioners, Registered Nurses, Medical/Clinical Assistants, Pharmacists, and all other management and administrative support staff • Monitor and ensure compliance will all accreditation standards, license requirements, and state laws and regulations pertaining to the practice of medicine. • Ensure all staff has adequate opportunities for medical, leadership and other relevant professional development/or education. • Maintain a positive work environment that encourages collaboration across the department. • Design, establish, and maintain an organizational structure and staffing in line with revenue and enrollment projections to effectively accomplish departmental goals and objectives. Program Development and Program Evaluation • Develop and implement policies to ensure continued compliance with all regulatory requirements. • Ensure measures for continual review and assessment of programs to adapts to changing student and University needs as warranted. • Maintain a commitment to create new and improve all programs and services as needed. • Serve as department HIPAA Privacy Officer responsible for assessment, implementation, maintenance of department compliance and reporting violations. Campus, Community, Public Outreach • Provide high level direction and guidance to administrators, faculty, staff, and students. • Serve as key contributor to campus policy and decision making particularly regarding health and campus wellness. • Service as public health expert for the campus. • Interact professionally with students, parents, administrators, faculty and the campus community and others for the benefit of achieving the goals of SHS and ensuring the highest possible quality of medical/health programs and education for students. • Serve as a representative on a variety of university committees as assigned. • Facilitate communications with outside agencies as needed. This may include city, county, and state health departments, primary care providers/medical specialists and other agencies in times of emergencies. Other Duties • Collaborate with Gator Health unit managers, including the Director of Counseling & Psychological Services (CAPS) and the Director of Health Promotion & Wellness (HPW),to design and implement an innovative and integrative health model for students. Work with Gator Health managers to develop an approach to student health and well-being that is mutually beneficial to all units and that ensures that all staff is utilized to their fullest potential in order to support and meet the needs of students. • Other duties as assigned. Minimum Qualifications Master’s degree or doctorate in health care administration, public health, educational health administration, or a related field AND a minimum of 5 years of experience of professional leadership and management experience in a comparable health services or university program. • Ability to envision and plan strategically; develop, analyze, and implement policy and procedures. The ability to be proactive in preparing for current issues and trends; and the ability to effectively monitor and respond to emergent trends when necessary. • Ability to define and maintain high clinical and administrative standards of primary health care practice, assess quality of care, and oversee the writing/institutionalization of policies, procedures, protocols, and strategies in a university health care setting. • Demonstrated ability to competently interact with culturally and ethnically diverse patients and employees, possess a demonstrated commitment to diversity and inclusion, and be cognizant of issues of difference, power, and privilege, and how they manifest themselves in healthcare settings. • Knowledge and understanding of the principles of organizational sustainability, which is include of budget and human resources. • Demonstrated substantial experience in supervising and coordinating health service and evaluation programs and thorough knowledge of, and demonstrable success in, developing collaborative teams that work from shared values to achieve strategic priorities. • General knowledge of local, state, and federal regulations (including HIPAA, FERPA, and the Jeanne Clery Act) pertaining to health care delivery systems. • Demonstrated ability to interpret technical procedures and regulations, credentialing, and certification of staff training/qualifications. • Excellent expressive and written communication skills and clear analytical thinking and reasoning. • Significant experience in managing complex budgets with multiple revenue streams. Desired • Knowledge of the CSU’s policies and procedures governing student health services functions of student health services. • Working knowledge of relevant health care economics. Knowledge and understanding of budgeting and financial management principles and practices related to health care in a public institution setting. • Knowledge and understanding of human resources and management and collective bargaining practices for both administrative and clinical aspects in a healthcare facility on a university campus. • Working knowledge of the Accreditation Association for Ambulatory Health Care (AAAHC) accreditation standards. • Familiarly with both current and future uses of technology in healthcare. This includes, but not limited to billing health insurance, patient information systems, lab, pharmacy, imaging etc. • In addition, preference will be given to a candidate that possess the following strengths: vision, innovative, strategic, enthusiastic, student-centered, motivated, creative and is a able to lead and inspire staff. Preference will also be given to candidates to candidates who are committed to fostering an environment of diversity and inclusion and posses’ knowledge and understanding of the principles of organizational health and sustainability. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Senior Director for Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $15,000 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Senior Director for Civil Rights to ensure consistent policy interpretation and implementation of all Title IX and other civil rights (Title VI/Discrimination, Harassment and Retaliation (DHR)) programming and services across the CSU community. The Systemwide Senior Director for Civil Rights uses outstanding relationship-building and communication skills through a lens of care and compliance to provide oversight, advice, support and direction, subject matter expertise, and guidance to an assigned roster of CSU campuses. The Systemwide Senior Director for Civil Rights serves as a subject-matter expert on programming and services required by Title VI, Title VII, Title IX, VAWA the Violence Against Women Act (VAWA), CA Fair Employment and Housing Act (FEHA), and all applicable federal and state laws and regulations, as well as institutional policies and procedures. Responsibilities Under the general direction of the Associate Vice Chancellor for Civil Rights Programming and Services, the Systemwide Senior Director for Civil Rights will perform duties as outlined below: Campus Oversight and Support -Provide case consultation, oversight and policy guidance to campus Civil Rights (Title IX and DHR) personnel. Participate in case management meetings to ensure that case services are timely, appropriate, impartial, and in compliance with the CSU Policy. -Schedule regular individual check-ins with assigned campuses and establish appropriate cadence of meetings (some in-person, on campus) with each assigned campus using a fluid, needs-based analysis. -At the direction of the Associate Vice Chancellor for Civil Rights Programming and Services, assist with responding to complaints (including overseeing investigations) made against campus presidents, Title IX Coordinators/DHR Administrators and other high-level administrators or otherwise made to the Chancellor or Board of Trustees. -Collaborate with Chancellor’s Office personnel to conduct regularly scheduled campus compliance reviews. -Monitor data management practices for assigned campuses (with support from the Systemwide Data specialist). -Oversee campus Title IX Coordinators’ compliance with CSU complaint process including intake, the provision of supportive measures, investigations, preparation for live hearings and other resolution processes. -Collaborate with assigned campuses in the recruitment, onboarding, and performance reviews of campus Title IX Coordinators/DHR Administrators. Assist campuses during staffing transition in Civil Rights offices. -In collaboration with the Systemwide Director of Prevention and Education and the Office of General Counsel, deliver presentations, training, and resource materials related to Civil Rights programming and services to campus Civil Rights personnel, external consultants (e.g., hearing officers and investigators) and other constituencies (including systemwide affinity and administrator groups). -Effectively utilize combination of remote technology and in-person visits to build meaningful relationships. -Provide timely updates to the Associate Vice Chancellor for Civil Rights Programming and Services on all significant matters, exercising good judgment as to what level of detail is necessary to be communicated and when. -Recommend new practices as appropriate to assigned campuses and facilitate highlighting new and innovative practices for the benefit of other campuses in the system. Chancellor’s Office and Systemwide Duties -Serve as a subject-matter expert to other Systemwide Civil Rights Directors on select (including emerging) topics, as assigned by the Associate Vice Chancellor for Civil Rights Programming and Services. -Assist Associate Vice Chancellor for Civil Rights Programming and Services in connection with preparing reports and responding to audits. -Assist Chancellor’s Office staff responsible for responding to media inquiries and records requests. -Serve on Civil Rights-related committees and work groups charged with developing and revising policy and data management protocols. -Other duties as assigned, including serving on Chancellor’s Office committees and work groups; serving as Title IX Coordinator/DHR Administrator for Chancellor’s Office operations (reporting to the Vice Chancellor for Human Resources). -The position is based in Long Beach, California. Statewide travel is required. The incumbent must reside in California and will be permitted to work for a portion of the work week via a California-based remote work location. Remote work protocols are subject to change, and the incumbent may be required to work in-person on certain dates at management's discretion. Qualifications This position requires: -Master's degree, juris doctor or equivalent combination of education and work experience. Experience in a higher education, judicial, or regulatory compliance setting highly preferred. -Minimum of 5 years of related experience, including extensive experience in Title IX, Title VI, Title VII, Title IX, VAWA, CA FEHA, equity, equal opportunity, and civil rights compliance and programming, including education, prevention, training, policy and practice development and administration, supportive measures, accommodations, investigations, and resolutions related to discrimination and harassment. -Must have demonstrated expertise in implementing compliance requirements through the lens of care. -Demonstrated experience in interacting effectively with members of the community from diverse backgrounds. -Demonstrated working knowledge of federal and state gender/sex antidiscrimination laws, regulations, guidelines, and best practices. -Experience with current Title IX, Title VI, Title VII, VAWA, CA FEHA compliance, and investigations. Knowledge and ability to exercise key areas below: Leadership and Management: -Provide visionary leadership in the development and execution of systemwide civil rights strategies. -Collaborate with campus administrators, legal experts, and stakeholders to ensure a comprehensive approach to civil rights governance. -Set strategic direction and implement effective plans and programs. Policy Development and Implementation: -Develop, revise, and implement policies and procedures for consistent compliance with civil rights laws across all campuses. -Stay informed about legislative changes and emerging issues, updating policies accordingly. Investigation and Resolution Management: -Oversee the prompt and effective investigation and resolution of civil rights complaints, compliance reviews, and directed investigations. -Collaborate with campus-level personnel to ensure thorough, fair, and legally sound investigations. Training and Education: -Develop and implement training programs to educate campus staff, faculty, and students on civil rights laws. -Foster a culture of awareness and inclusivity through educational initiatives. Communication Skills: -Communicate complex issues and concepts effectively through superior verbal and written communication skills. -Make oral presentations to individuals or groups to enhance understanding of policies and procedures. Technical Proficiency: -Demonstrate computer proficiency, including Microsoft Office (Outlook, Word, Excel). -Utilize vigilant recordkeeping skills, including proficiency with case management software. Attributes: Judgment and Objectivity: -Exercise independent and mature judgment, maintain objectivity, and fairness, and safeguard confidential information. -Resolve conflicts with excellent problem-solving and conflict-resolution skills. -Act independently, take initiative, and exercise sound judgment. Collaboration and Relationship Building: -Foster, establish and maintain positive, effective, caring, and collaborative working relationships with diverse constituencies. -Diplomatically collaborate in handling sensitive matters. -Commitment to working effectively with individuals from diverse backgrounds and beliefs in support of an inclusive and welcoming environment. Analytical and Management Skills: -Gather, assemble, analyze, and evaluate facts, evidence, and data to draw reasonable and fair conclusions. -Multitask effectively, handling multiple priorities and changing operational conditions. -Strong analytical and critical thinking skills, presenting data effectively. Leadership and Mission Alignment: -Demonstrate leadership, organizational, planning, and problem-solving skills. -Understand and support CSU’s mission, vision, and core values. -Demonstrate courage and integrity to pursue action consistent with civil rights laws, fair process, and CSU policy, even in the face of vocal or powerful opposition. Additional Attributes: -Compassionate nature, talent for listening, and a history of working with sensitive information. -Understand free speech and academic freedom principles. Application Period Priority consideration will be given to candidates who apply by February 5, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 11 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Senior Director for Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $15,000 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Senior Director for Civil Rights to ensure consistent policy interpretation and implementation of all Title IX and other civil rights (Title VI/Discrimination, Harassment and Retaliation (DHR)) programming and services across the CSU community. The Systemwide Senior Director for Civil Rights uses outstanding relationship-building and communication skills through a lens of care and compliance to provide oversight, advice, support and direction, subject matter expertise, and guidance to an assigned roster of CSU campuses. The Systemwide Senior Director for Civil Rights serves as a subject-matter expert on programming and services required by Title VI, Title VII, Title IX, VAWA the Violence Against Women Act (VAWA), CA Fair Employment and Housing Act (FEHA), and all applicable federal and state laws and regulations, as well as institutional policies and procedures. Responsibilities Under the general direction of the Associate Vice Chancellor for Civil Rights Programming and Services, the Systemwide Senior Director for Civil Rights will perform duties as outlined below: Campus Oversight and Support -Provide case consultation, oversight and policy guidance to campus Civil Rights (Title IX and DHR) personnel. Participate in case management meetings to ensure that case services are timely, appropriate, impartial, and in compliance with the CSU Policy. -Schedule regular individual check-ins with assigned campuses and establish appropriate cadence of meetings (some in-person, on campus) with each assigned campus using a fluid, needs-based analysis. -At the direction of the Associate Vice Chancellor for Civil Rights Programming and Services, assist with responding to complaints (including overseeing investigations) made against campus presidents, Title IX Coordinators/DHR Administrators and other high-level administrators or otherwise made to the Chancellor or Board of Trustees. -Collaborate with Chancellor’s Office personnel to conduct regularly scheduled campus compliance reviews. -Monitor data management practices for assigned campuses (with support from the Systemwide Data specialist). -Oversee campus Title IX Coordinators’ compliance with CSU complaint process including intake, the provision of supportive measures, investigations, preparation for live hearings and other resolution processes. -Collaborate with assigned campuses in the recruitment, onboarding, and performance reviews of campus Title IX Coordinators/DHR Administrators. Assist campuses during staffing transition in Civil Rights offices. -In collaboration with the Systemwide Director of Prevention and Education and the Office of General Counsel, deliver presentations, training, and resource materials related to Civil Rights programming and services to campus Civil Rights personnel, external consultants (e.g., hearing officers and investigators) and other constituencies (including systemwide affinity and administrator groups). -Effectively utilize combination of remote technology and in-person visits to build meaningful relationships. -Provide timely updates to the Associate Vice Chancellor for Civil Rights Programming and Services on all significant matters, exercising good judgment as to what level of detail is necessary to be communicated and when. -Recommend new practices as appropriate to assigned campuses and facilitate highlighting new and innovative practices for the benefit of other campuses in the system. Chancellor’s Office and Systemwide Duties -Serve as a subject-matter expert to other Systemwide Civil Rights Directors on select (including emerging) topics, as assigned by the Associate Vice Chancellor for Civil Rights Programming and Services. -Assist Associate Vice Chancellor for Civil Rights Programming and Services in connection with preparing reports and responding to audits. -Assist Chancellor’s Office staff responsible for responding to media inquiries and records requests. -Serve on Civil Rights-related committees and work groups charged with developing and revising policy and data management protocols. -Other duties as assigned, including serving on Chancellor’s Office committees and work groups; serving as Title IX Coordinator/DHR Administrator for Chancellor’s Office operations (reporting to the Vice Chancellor for Human Resources). -The position is based in Long Beach, California. Statewide travel is required. The incumbent must reside in California and will be permitted to work for a portion of the work week via a California-based remote work location. Remote work protocols are subject to change, and the incumbent may be required to work in-person on certain dates at management's discretion. Qualifications This position requires: -Master's degree, juris doctor or equivalent combination of education and work experience. Experience in a higher education, judicial, or regulatory compliance setting highly preferred. -Minimum of 5 years of related experience, including extensive experience in Title IX, Title VI, Title VII, Title IX, VAWA, CA FEHA, equity, equal opportunity, and civil rights compliance and programming, including education, prevention, training, policy and practice development and administration, supportive measures, accommodations, investigations, and resolutions related to discrimination and harassment. -Must have demonstrated expertise in implementing compliance requirements through the lens of care. -Demonstrated experience in interacting effectively with members of the community from diverse backgrounds. -Demonstrated working knowledge of federal and state gender/sex antidiscrimination laws, regulations, guidelines, and best practices. -Experience with current Title IX, Title VI, Title VII, VAWA, CA FEHA compliance, and investigations. Knowledge and ability to exercise key areas below: Leadership and Management: -Provide visionary leadership in the development and execution of systemwide civil rights strategies. -Collaborate with campus administrators, legal experts, and stakeholders to ensure a comprehensive approach to civil rights governance. -Set strategic direction and implement effective plans and programs. Policy Development and Implementation: -Develop, revise, and implement policies and procedures for consistent compliance with civil rights laws across all campuses. -Stay informed about legislative changes and emerging issues, updating policies accordingly. Investigation and Resolution Management: -Oversee the prompt and effective investigation and resolution of civil rights complaints, compliance reviews, and directed investigations. -Collaborate with campus-level personnel to ensure thorough, fair, and legally sound investigations. Training and Education: -Develop and implement training programs to educate campus staff, faculty, and students on civil rights laws. -Foster a culture of awareness and inclusivity through educational initiatives. Communication Skills: -Communicate complex issues and concepts effectively through superior verbal and written communication skills. -Make oral presentations to individuals or groups to enhance understanding of policies and procedures. Technical Proficiency: -Demonstrate computer proficiency, including Microsoft Office (Outlook, Word, Excel). -Utilize vigilant recordkeeping skills, including proficiency with case management software. Attributes: Judgment and Objectivity: -Exercise independent and mature judgment, maintain objectivity, and fairness, and safeguard confidential information. -Resolve conflicts with excellent problem-solving and conflict-resolution skills. -Act independently, take initiative, and exercise sound judgment. Collaboration and Relationship Building: -Foster, establish and maintain positive, effective, caring, and collaborative working relationships with diverse constituencies. -Diplomatically collaborate in handling sensitive matters. -Commitment to working effectively with individuals from diverse backgrounds and beliefs in support of an inclusive and welcoming environment. Analytical and Management Skills: -Gather, assemble, analyze, and evaluate facts, evidence, and data to draw reasonable and fair conclusions. -Multitask effectively, handling multiple priorities and changing operational conditions. -Strong analytical and critical thinking skills, presenting data effectively. Leadership and Mission Alignment: -Demonstrate leadership, organizational, planning, and problem-solving skills. -Understand and support CSU’s mission, vision, and core values. -Demonstrate courage and integrity to pursue action consistent with civil rights laws, fair process, and CSU policy, even in the face of vocal or powerful opposition. Additional Attributes: -Compassionate nature, talent for listening, and a history of working with sensitive information. -Understand free speech and academic freedom principles. Application Period Priority consideration will be given to candidates who apply by February 5, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 11 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Maritime Academy
200 Maritime Academy Drive, Vallejo, CA 94590, USA
Working Title: University Controller & Director of Financial Services (Reposted) Classification Title: Administrator III Department Name: Financial Operations Time Base: Full-time Pay Plan: 12 month Bargaining Unit: M80 (Management/MPP) Employment Type: MPP - this position is part of the California State University Management Personnel Plan (MPP). No tenure or permanent status can be achieved within the MPP. Salary Range: Hiring salary is budgeted/anticipated at $10,417 - $11,667 per month commensurate with education and experience CSU Salary Range: $6,250 -$20,063 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. A review of applications will begin Wednesday, February 14, 2024 and the review period may end at any time thereafter. Position Summary: Reporting to the Vice President and CFO, Administration and Finance, the University Controller & Director of Financial Services is a strategic thought partner in the financial administration of California State University Maritime Academy and its Auxiliary Organizations (California Maritime Academy Foundation, Inc, The Associated Students of California Maritime Academy, Inc, Cal Maritime Corporation). The University Controller is a hands-on and participative leader who develops and directs an internal team that administers the University’s and Auxiliary Organizations day-to-day finance, accounting, business operations and related planning functions. The incumbent serves as the Chief Accounting Officer and directs the accounting and fiscal reporting of the University and its Auxiliary Organizations. The incumbent participates in all aspects of institution-wide planning in support of the mission and goals of California State University Maritime Academy and plays a critical role in partnering with the University’s executive and senior leadership teams in strategic decision-making and operations. The incumbent will also actively engage in California State University system-wide and other higher education initiatives and committees. The incumbent maximizes and strengthens the internal capacity of a well-respected, high-impact higher education institution. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, Global Studies and Maritime Affairs, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities: Financial Management Develop and maintain timely and accurate financial statements and reports appropriate for users and in accordance with generally accepted accounting principles (GAAP) Develop, implement, and ensure compliance with internal financial and accounting policies and procedures Ensure that all statutory requirements of the organization are met Document and maintain complete and accurate supporting information for all financial transactions Develop and maintain financial accounting systems for cash management, accounts payable, accounts receivable, credit control, and petty cash Reconcile bank and investment accounts Review monthly results and implement monthly variance reporting Manage the cash flow and prepare cash flow forecasts in accordance with policy Oversee the accounting function including maintenance of the general ledger, accounts payable, accounts receivable and payroll Develop and implement policies and procedures to ensure that personnel and financial information is secure and stored in compliance with current legislation, policy and best practice Manage the acquisition of capital assets and ensure that assets are properly recorded, amortized, and appropriately disposed Analyze and present financial reports in an accurate and timely manner; clearly communicate monthly and annual financial statements; collate financial reporting materials for all segments, and oversee all financial, project/program and grants accounting Coordinate and lead periodic financial audit processes with internal and external auditors Manage organizational cash flow and forecasting Implement a robust financial management/reporting system; ensure that the contract billing and collection schedule is adhered to and that financial data and cash flow are steady and support operational requirements Update and implement all necessary business policies and accounting practices; improve the division’s overall policy and procedure manual Effectively communicate and present critical financial matters to executive and senior leadership Leadership Strategically structure the work of the unit to enhance effectiveness and efficiency Manage talent of managerial subordinates to develop individuals and the group as a whole Inspire performance through goal-setting, monitoring of goal achievement, and recognition of outcomes Build a team through the development of a team environment, effective peer relationships, and advocacy with administrative authorities Use and share information (oral, written, presentation style, technology, financial) with constituents using appropriate communication venues Facilitate productive change in anticipation of, or response to, improved process, external circumstances, and strategic directives Foster collaborative working environment Project Management Accounting Maintain financial records for each project in a manner that facilitates management reports Ensure that accurate and timely financial statements are prepared in accordance with contract agreements with funders Provide accurate and timely reporting on the financial activity of individual projects Information Technology Advise on appropriate technology that meets the University's information requirements and financial resources Evaluate the need for new technology to meet the University's financial data processing, control, security and reporting requirements Competence in utilizing data driven strategies at the institutional, division and unit levels to evaluate and assess financial, accounting and related programs and services, focusing on improvement Administration/Operations Partner with Administration and Finance cabinet members and other campus administrator and faculty colleagues regarding the University’s administrative and operational processes, with a goal of continuously developing and improving systems Work closely with and collaborate with the campus Auxiliary Organizations on their day-to-day financial and accounting business processes. Evaluate and improve the University’s information technology infrastructure, implementing new technologies to support key capabilities as required for future growth, and to support and drive key financial, accounting and reporting initiatives Monitor all relevant legislation that impact the financial administration of the University and Auxiliary Organizations and implement accordingly Ability to assure that assigned accounting reporting systems and procedures are in compliance with established administrative policies and procedures and acceptable accounting standards Required Qualifications: B.A./B.S. degree. At least 7 years of progressive experience in accounting-related financial management Extensive knowledge of Generally Accepted Accounting Principles (GAAP) Demonstration of significant experience of final responsibility for the quality and content of all financial reporting, financial control, debt management, and audit coordination for an organization Demonstrated in-depth knowledge of matters relating to accounting and finance, including government regulations and accepted internal financial control practices Demonstrated knowledge and experience providing accounting and fiscal management leadership in a complex, decentralized organization Familiarity of federal student financial aid annual reporting requirements, and quarterly grant reporting requirements Demonstrated knowledge with nonprofit fund accounting and institutionally related foundations Demonstrated diplomatic leadership and interpersonal, communication and relationship building skills necessary to working proactively across the University, both horizontally and vertically Demonstrated written and oral communication skills necessary to prepare and communicate clear and concise correspondence and reports to audiences at all levels of the organization, including the ability to translate financial concepts to programmatic and fundraising colleagues who do not necessarily have finance backgrounds Ability and competence in implementing and managing automated financial systems including those involving electronic commerce; experience selecting and overseeing software installations and managing relationships with software vendors; knowledge of accounting and reporting software Proficient with current word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems Demonstrated skill in the development of a team environment and the professional development of managerial subordinates; demonstrated commitment to training programs that maximize individual and organization goals across the organization including best practice financial activities Ability to work with great autonomy and exercise independent judgment in the discharge of duties Demonstrated personal qualities of integrity and credibility Value diversity of thought, backgrounds and perspectives Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters Preferred Qualifications: Current CPA (Certified Public Accountant) Masters’ degree in Business Administration, Management, Accounting or related field Direct experience working effectively within governmental, higher education, 7 to 10 years of corporate or non-profit experience. A demonstrated, successful track record in grants management. Dedication to the mission of California State University Maritime Academy Hours of Work/Travel: 40 hours per week, with occasional travel Physical, Mental and Environmental Conditions: Involves mainly sitting; walking and standing is minimal; involves lifting light weight objects, limited to 15 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check, credit check, and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Designated Position: This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Jan 31 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: University Controller & Director of Financial Services (Reposted) Classification Title: Administrator III Department Name: Financial Operations Time Base: Full-time Pay Plan: 12 month Bargaining Unit: M80 (Management/MPP) Employment Type: MPP - this position is part of the California State University Management Personnel Plan (MPP). No tenure or permanent status can be achieved within the MPP. Salary Range: Hiring salary is budgeted/anticipated at $10,417 - $11,667 per month commensurate with education and experience CSU Salary Range: $6,250 -$20,063 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. A review of applications will begin Wednesday, February 14, 2024 and the review period may end at any time thereafter. Position Summary: Reporting to the Vice President and CFO, Administration and Finance, the University Controller & Director of Financial Services is a strategic thought partner in the financial administration of California State University Maritime Academy and its Auxiliary Organizations (California Maritime Academy Foundation, Inc, The Associated Students of California Maritime Academy, Inc, Cal Maritime Corporation). The University Controller is a hands-on and participative leader who develops and directs an internal team that administers the University’s and Auxiliary Organizations day-to-day finance, accounting, business operations and related planning functions. The incumbent serves as the Chief Accounting Officer and directs the accounting and fiscal reporting of the University and its Auxiliary Organizations. The incumbent participates in all aspects of institution-wide planning in support of the mission and goals of California State University Maritime Academy and plays a critical role in partnering with the University’s executive and senior leadership teams in strategic decision-making and operations. The incumbent will also actively engage in California State University system-wide and other higher education initiatives and committees. The incumbent maximizes and strengthens the internal capacity of a well-respected, high-impact higher education institution. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, Global Studies and Maritime Affairs, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities: Financial Management Develop and maintain timely and accurate financial statements and reports appropriate for users and in accordance with generally accepted accounting principles (GAAP) Develop, implement, and ensure compliance with internal financial and accounting policies and procedures Ensure that all statutory requirements of the organization are met Document and maintain complete and accurate supporting information for all financial transactions Develop and maintain financial accounting systems for cash management, accounts payable, accounts receivable, credit control, and petty cash Reconcile bank and investment accounts Review monthly results and implement monthly variance reporting Manage the cash flow and prepare cash flow forecasts in accordance with policy Oversee the accounting function including maintenance of the general ledger, accounts payable, accounts receivable and payroll Develop and implement policies and procedures to ensure that personnel and financial information is secure and stored in compliance with current legislation, policy and best practice Manage the acquisition of capital assets and ensure that assets are properly recorded, amortized, and appropriately disposed Analyze and present financial reports in an accurate and timely manner; clearly communicate monthly and annual financial statements; collate financial reporting materials for all segments, and oversee all financial, project/program and grants accounting Coordinate and lead periodic financial audit processes with internal and external auditors Manage organizational cash flow and forecasting Implement a robust financial management/reporting system; ensure that the contract billing and collection schedule is adhered to and that financial data and cash flow are steady and support operational requirements Update and implement all necessary business policies and accounting practices; improve the division’s overall policy and procedure manual Effectively communicate and present critical financial matters to executive and senior leadership Leadership Strategically structure the work of the unit to enhance effectiveness and efficiency Manage talent of managerial subordinates to develop individuals and the group as a whole Inspire performance through goal-setting, monitoring of goal achievement, and recognition of outcomes Build a team through the development of a team environment, effective peer relationships, and advocacy with administrative authorities Use and share information (oral, written, presentation style, technology, financial) with constituents using appropriate communication venues Facilitate productive change in anticipation of, or response to, improved process, external circumstances, and strategic directives Foster collaborative working environment Project Management Accounting Maintain financial records for each project in a manner that facilitates management reports Ensure that accurate and timely financial statements are prepared in accordance with contract agreements with funders Provide accurate and timely reporting on the financial activity of individual projects Information Technology Advise on appropriate technology that meets the University's information requirements and financial resources Evaluate the need for new technology to meet the University's financial data processing, control, security and reporting requirements Competence in utilizing data driven strategies at the institutional, division and unit levels to evaluate and assess financial, accounting and related programs and services, focusing on improvement Administration/Operations Partner with Administration and Finance cabinet members and other campus administrator and faculty colleagues regarding the University’s administrative and operational processes, with a goal of continuously developing and improving systems Work closely with and collaborate with the campus Auxiliary Organizations on their day-to-day financial and accounting business processes. Evaluate and improve the University’s information technology infrastructure, implementing new technologies to support key capabilities as required for future growth, and to support and drive key financial, accounting and reporting initiatives Monitor all relevant legislation that impact the financial administration of the University and Auxiliary Organizations and implement accordingly Ability to assure that assigned accounting reporting systems and procedures are in compliance with established administrative policies and procedures and acceptable accounting standards Required Qualifications: B.A./B.S. degree. At least 7 years of progressive experience in accounting-related financial management Extensive knowledge of Generally Accepted Accounting Principles (GAAP) Demonstration of significant experience of final responsibility for the quality and content of all financial reporting, financial control, debt management, and audit coordination for an organization Demonstrated in-depth knowledge of matters relating to accounting and finance, including government regulations and accepted internal financial control practices Demonstrated knowledge and experience providing accounting and fiscal management leadership in a complex, decentralized organization Familiarity of federal student financial aid annual reporting requirements, and quarterly grant reporting requirements Demonstrated knowledge with nonprofit fund accounting and institutionally related foundations Demonstrated diplomatic leadership and interpersonal, communication and relationship building skills necessary to working proactively across the University, both horizontally and vertically Demonstrated written and oral communication skills necessary to prepare and communicate clear and concise correspondence and reports to audiences at all levels of the organization, including the ability to translate financial concepts to programmatic and fundraising colleagues who do not necessarily have finance backgrounds Ability and competence in implementing and managing automated financial systems including those involving electronic commerce; experience selecting and overseeing software installations and managing relationships with software vendors; knowledge of accounting and reporting software Proficient with current word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems Demonstrated skill in the development of a team environment and the professional development of managerial subordinates; demonstrated commitment to training programs that maximize individual and organization goals across the organization including best practice financial activities Ability to work with great autonomy and exercise independent judgment in the discharge of duties Demonstrated personal qualities of integrity and credibility Value diversity of thought, backgrounds and perspectives Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters Preferred Qualifications: Current CPA (Certified Public Accountant) Masters’ degree in Business Administration, Management, Accounting or related field Direct experience working effectively within governmental, higher education, 7 to 10 years of corporate or non-profit experience. A demonstrated, successful track record in grants management. Dedication to the mission of California State University Maritime Academy Hours of Work/Travel: 40 hours per week, with occasional travel Physical, Mental and Environmental Conditions: Involves mainly sitting; walking and standing is minimal; involves lifting light weight objects, limited to 15 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check, credit check, and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Designated Position: This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Jan 31 2024 Pacific Standard Time Applications close: Closing Date/Time:
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 05, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 05, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $6,700 -$7,500 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The mission of the Information Technology & Institutional Planning (IT&IP) Division is to provide essential technology solutions and business process leadership through collective expertise, collaboration with other divisions, and continuous learning in an effort to advance the mission of the University, enhance the student experience, and support student success. Administrative Applications provides support and services to most non-academic departments, primarily within the Division of Student Affairs, the Division of Administrative Affairs, and the Associated Students Inc. (ASI). Support provided includes both consulting and technical services related to the search for Cloud or Campus hosted applications; assistance in the acquisition of these applications; facilitation for the implementation and configuration of applications to meet the business needs of the department; and ongoing maintenance and consulting for the enhancement or reconfiguration of applications to achieve the best use of the functionality provided by an application. In addition, this department ensures the confidentiality and security of data maintained by these applications. This department also assists with the integration of applications with Enterprise and Campus-wide systems through the creation of reports and dashboards and the development and processing of import and export processes between department-specific applications and the central student and financial systems. In performing the duties assigned to this position, each staff member of Administrative Applications is expected to consistently demonstrate attitudes and behaviors that are in keeping with the values of the department, division, and University. DUTIES AND RESPONSIBILITIES Application and System Administration and Support Function as primary Learning Management System (LMS) Administrator (subject to change, depending on need). Manage the various processes associated with the LMS, including (but not limited to) settings, extensions, security, logins, accounts, upgrades, migrations, and trouble tickets. Using advanced and comprehensive knowledge of applications and systems that support them, install, maintain, and support campus applications and systems. Using advanced and comprehensive knowledge, perform performance analysis, periodic maintenance, diagnose, and correct complex errors. Prepare reports summarizing departmental technical activities. Provide third-tier technical support for complex problems to Cal Poly Pomona and IT&IP departmental staff, as assigned. Duties may include providing onsite and telephone support for resolving applications and systems. Respond to inquiries from staff outside of normal business hours in support of campus operations. Understand and document the use of data by supported applications and systems and data that flows out of supported applications and systems. Support business users in understanding new and complex features of supported applications and systems and, using comprehensive knowledge, provide direction on the implementation of features. Using knowledge of related work specialties, create innovative solutions to applications and system challenges. Anticipate the impact of problems and solutions related to applications and systems. Leverage substantial knowledge of applications and systems to evaluate upgrades and document breaking" changes. Create a remediation plan to address this. Protects confidential and highly sensitive University administrative and personal data from incidental, intentional, or preventable loss and maintains the integrity and quality of stored data. Application and System Leadership Using demonstrated ability, lead the technical team to support implementations, upgrades, and migrations. Produce technical requirements documents, project timelines, technical design documents, implementation plans, and software as assigned. Work with the IT&IT Project Management office on centrally managed projects. Document, Train, and Report Teach and transfer knowledge on supported applications and systems to end users and other technical staff. Provide end-user training, support, and documentation as assigned. Develop software, operational procedures, and create technical documentation and training materials for colleagues and other technical department team members as assigned. Develop training materials, documentation, and knowledgebase articles. Prepare reports on existing applications and systems. Document investigations of possible replacements for existing applications and systems. Develops, performs, and complies with applicable disaster recovery plans. Creates and maintains documentation regarding information systems user accounts, including staff and vendors with elevated or administrative access rights; reports access status of all users per the schedule defined by the Information Security Officer. Participate in the change control process by creating and presenting change tickets to the change approval board. QUALIFICATIONS The career level is broad and includes intermediate through senior-level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their positions. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Ability to use tools to interact with third-party APIs Intermediate to expert knowledge and skill with SOL Experience with IDE such as Toad, SOL Developer Experience working in a university environment Scripting in Perl or similar Experience working with Unix/Linux operating systems Demonstrate ability to work proactively and creatively in a centralized environment, with multiple functional leads and distinct operational environments. Experience providing technical support work in confidential or highly sensitive environments with the demonstrated ability to learn, use, and support a wide array of business applications and IT equipment. Experience developing, implementing, or maintaining applications and database solutions. Experience in developing and conducting IT training for both technical and non-technical users. Effective communication skills and demonstrated ability to communicate with technical and non-technical users. Ability to work in a collaborative environment, analyze, and make decisions using judgment and discretion. Proven ability to manage competing priorities. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,912 and maximum $12,124 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Apr 29 2024 Pacific Daylight Time Closing Date/Time:
Apr 11, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $6,700 -$7,500 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The mission of the Information Technology & Institutional Planning (IT&IP) Division is to provide essential technology solutions and business process leadership through collective expertise, collaboration with other divisions, and continuous learning in an effort to advance the mission of the University, enhance the student experience, and support student success. Administrative Applications provides support and services to most non-academic departments, primarily within the Division of Student Affairs, the Division of Administrative Affairs, and the Associated Students Inc. (ASI). Support provided includes both consulting and technical services related to the search for Cloud or Campus hosted applications; assistance in the acquisition of these applications; facilitation for the implementation and configuration of applications to meet the business needs of the department; and ongoing maintenance and consulting for the enhancement or reconfiguration of applications to achieve the best use of the functionality provided by an application. In addition, this department ensures the confidentiality and security of data maintained by these applications. This department also assists with the integration of applications with Enterprise and Campus-wide systems through the creation of reports and dashboards and the development and processing of import and export processes between department-specific applications and the central student and financial systems. In performing the duties assigned to this position, each staff member of Administrative Applications is expected to consistently demonstrate attitudes and behaviors that are in keeping with the values of the department, division, and University. DUTIES AND RESPONSIBILITIES Application and System Administration and Support Function as primary Learning Management System (LMS) Administrator (subject to change, depending on need). Manage the various processes associated with the LMS, including (but not limited to) settings, extensions, security, logins, accounts, upgrades, migrations, and trouble tickets. Using advanced and comprehensive knowledge of applications and systems that support them, install, maintain, and support campus applications and systems. Using advanced and comprehensive knowledge, perform performance analysis, periodic maintenance, diagnose, and correct complex errors. Prepare reports summarizing departmental technical activities. Provide third-tier technical support for complex problems to Cal Poly Pomona and IT&IP departmental staff, as assigned. Duties may include providing onsite and telephone support for resolving applications and systems. Respond to inquiries from staff outside of normal business hours in support of campus operations. Understand and document the use of data by supported applications and systems and data that flows out of supported applications and systems. Support business users in understanding new and complex features of supported applications and systems and, using comprehensive knowledge, provide direction on the implementation of features. Using knowledge of related work specialties, create innovative solutions to applications and system challenges. Anticipate the impact of problems and solutions related to applications and systems. Leverage substantial knowledge of applications and systems to evaluate upgrades and document breaking" changes. Create a remediation plan to address this. Protects confidential and highly sensitive University administrative and personal data from incidental, intentional, or preventable loss and maintains the integrity and quality of stored data. Application and System Leadership Using demonstrated ability, lead the technical team to support implementations, upgrades, and migrations. Produce technical requirements documents, project timelines, technical design documents, implementation plans, and software as assigned. Work with the IT&IT Project Management office on centrally managed projects. Document, Train, and Report Teach and transfer knowledge on supported applications and systems to end users and other technical staff. Provide end-user training, support, and documentation as assigned. Develop software, operational procedures, and create technical documentation and training materials for colleagues and other technical department team members as assigned. Develop training materials, documentation, and knowledgebase articles. Prepare reports on existing applications and systems. Document investigations of possible replacements for existing applications and systems. Develops, performs, and complies with applicable disaster recovery plans. Creates and maintains documentation regarding information systems user accounts, including staff and vendors with elevated or administrative access rights; reports access status of all users per the schedule defined by the Information Security Officer. Participate in the change control process by creating and presenting change tickets to the change approval board. QUALIFICATIONS The career level is broad and includes intermediate through senior-level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their positions. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Ability to use tools to interact with third-party APIs Intermediate to expert knowledge and skill with SOL Experience with IDE such as Toad, SOL Developer Experience working in a university environment Scripting in Perl or similar Experience working with Unix/Linux operating systems Demonstrate ability to work proactively and creatively in a centralized environment, with multiple functional leads and distinct operational environments. Experience providing technical support work in confidential or highly sensitive environments with the demonstrated ability to learn, use, and support a wide array of business applications and IT equipment. Experience developing, implementing, or maintaining applications and database solutions. Experience in developing and conducting IT training for both technical and non-technical users. Effective communication skills and demonstrated ability to communicate with technical and non-technical users. Ability to work in a collaborative environment, analyze, and make decisions using judgment and discretion. Proven ability to manage competing priorities. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,912 and maximum $12,124 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Apr 29 2024 Pacific Daylight Time Closing Date/Time:
Description YOUR FUTURE STARTS HERE! Looking for an exciting opportunity to design and implement technology solutions at a municipal electric utility? Join a great team today! Senior Electric Technology Systems Analyst The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Electric Technology Systems Analyst i n the Electric Department. The normal work schedule is Monday through Friday, occasional evening and weekend work may be required. A flex schedule may be available. Roseville Electric Utility is a locally-owned electric power provider committed to improving the quality of life of our community and customers with reliable electricity, competitive prices, exceptional service and a culture of safety. This position is open until filled. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. What the City of Roseville Offers: $10,592 - $14,194 Month/ Salary $127,109 - $170,338 Annual/Salary Health and welfare benefits, with City contributions of up to $2,265 per month Competitive vacation and sick leave programs 10 paid holidays, 2 floating holidays Up to 100 hours of management leave in addition to vacation time Opportunities to learn and promote A top-notch team and more! DEFINITION To organize, assign, and review the work of assigned personnel engaged in electric operational technology systems, including analysis, design, implementation, and maintenance of electric utility real-time control systems within the Electric Department; and to perform a variety of technical tasks relative to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Electric Technology Systems Administrator. Exercises direct supervision over assigned professional and technical personnel. Examples of Duties Duties may include, but are not limited to, the following: Recommend and assist in the implementation of goals and objectives; establish schedules and methods for electric utility operational technology systems; implement policies and procedures. Plan, prioritize, assign, supervise and review the work of staff involved in the installation, configuration, and maintenance of operational technology systems and applications, including but not limited to the Supervisory Control and Data Acquisition (SCADA) System, Outage Management Systems (OMS), Generation Turbine Control Systems, and Generation Distributed Control System (DCS),. Oversee the design and implementation of operational technology systems architecture to ensure system reliability and availability, including system redundancies, backup and recovery plans, and access controls. Design and implement system communication networks and related telemetry settings, such as communications between SCADA master stations and substation field devices. Analyze and support real-time data acquisition technologies, such as distribution and generation control system software, OSISoft PI and other control system historian applications. Manage technology infrastructure for real-time data exchange with other entities such as Balancing Authority of Northern California (BANC) and Western Area Power Administration (WAPA). Design and manage real-time control system interfaces connecting with other electric operational systems and related enterprise systems. Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities. Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. Establish and implement policies and system designs to be in compliance with cyber security standards of the North American Electric Reliability Council (NERC) and industry best practices. Supervise hardware and software systems support for sophisticated training, asset and work order, outage tracking, and related work management applications; support and maintain operational technology systems at generation and distribution facilities including substations, dispatch center, power plants, warehouse and operation buildings. Build and maintain positive working relationships with co-workers, other City employee and the public using principles of good customer service. Perform related duties as assigned. Minimum Qualifications Knowledge of : Principles and technical methodologies related to the development, design, implementation, analysis and maintenance of computer systems and applications related to operating and control systems in a utility environment. Principles of industry real-time control system architecture and security best practices. Principles of system redundancy and recovery technologies. Principle of operational technology system network design, development, and maintenance. Principles of computing technologies, such as Window Operating Systems. Familiar with industrial communication protocols such as DNP, Modbus, TCP/IP and ICCP. Regulatory requirements of the North American Electric Reliability Council (NERC). Principles of supervision, training and performance evaluations. Principles of budget monitoring. Principles and practices of safety management. Pertinent local, State and Federal laws, ordinances and rules. Principles and practices of project management. Ability to : Organize, implement and direct electric utility computer systems operations. On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Interpret and explain pertinent electric utility support practices and City and department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Supervise, train and evaluate assigned staff. Provide technical assistance in resolving difficult electric utility computer systems and applications issues. Effectively manage complex projects. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. A typical way to obtain the required knowledge and abilities would be Experience : Three years of performing professional duties related to electric systems operations, including analysis, design, implementation, and maintenance of electric utility computer based systems. OR Three years of increasingly responsible experience providing support to an electric utility operating and control computer systems similar to the responsibilities of an Electric Technology Systems Technician with the City of Roseville. AND Training : A Bachelor’s degree from an accredited college or university, preferably with course work in computer science, information systems, engineering, or a related field. License or Certificate Possession of a valid California driver’s license by date of appointment. Supplemental Information ADDITIONAL INFORMATION: Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually.
Mar 07, 2024
Full Time
Description YOUR FUTURE STARTS HERE! Looking for an exciting opportunity to design and implement technology solutions at a municipal electric utility? Join a great team today! Senior Electric Technology Systems Analyst The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Electric Technology Systems Analyst i n the Electric Department. The normal work schedule is Monday through Friday, occasional evening and weekend work may be required. A flex schedule may be available. Roseville Electric Utility is a locally-owned electric power provider committed to improving the quality of life of our community and customers with reliable electricity, competitive prices, exceptional service and a culture of safety. This position is open until filled. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. What the City of Roseville Offers: $10,592 - $14,194 Month/ Salary $127,109 - $170,338 Annual/Salary Health and welfare benefits, with City contributions of up to $2,265 per month Competitive vacation and sick leave programs 10 paid holidays, 2 floating holidays Up to 100 hours of management leave in addition to vacation time Opportunities to learn and promote A top-notch team and more! DEFINITION To organize, assign, and review the work of assigned personnel engaged in electric operational technology systems, including analysis, design, implementation, and maintenance of electric utility real-time control systems within the Electric Department; and to perform a variety of technical tasks relative to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Electric Technology Systems Administrator. Exercises direct supervision over assigned professional and technical personnel. Examples of Duties Duties may include, but are not limited to, the following: Recommend and assist in the implementation of goals and objectives; establish schedules and methods for electric utility operational technology systems; implement policies and procedures. Plan, prioritize, assign, supervise and review the work of staff involved in the installation, configuration, and maintenance of operational technology systems and applications, including but not limited to the Supervisory Control and Data Acquisition (SCADA) System, Outage Management Systems (OMS), Generation Turbine Control Systems, and Generation Distributed Control System (DCS),. Oversee the design and implementation of operational technology systems architecture to ensure system reliability and availability, including system redundancies, backup and recovery plans, and access controls. Design and implement system communication networks and related telemetry settings, such as communications between SCADA master stations and substation field devices. Analyze and support real-time data acquisition technologies, such as distribution and generation control system software, OSISoft PI and other control system historian applications. Manage technology infrastructure for real-time data exchange with other entities such as Balancing Authority of Northern California (BANC) and Western Area Power Administration (WAPA). Design and manage real-time control system interfaces connecting with other electric operational systems and related enterprise systems. Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities. Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. Establish and implement policies and system designs to be in compliance with cyber security standards of the North American Electric Reliability Council (NERC) and industry best practices. Supervise hardware and software systems support for sophisticated training, asset and work order, outage tracking, and related work management applications; support and maintain operational technology systems at generation and distribution facilities including substations, dispatch center, power plants, warehouse and operation buildings. Build and maintain positive working relationships with co-workers, other City employee and the public using principles of good customer service. Perform related duties as assigned. Minimum Qualifications Knowledge of : Principles and technical methodologies related to the development, design, implementation, analysis and maintenance of computer systems and applications related to operating and control systems in a utility environment. Principles of industry real-time control system architecture and security best practices. Principles of system redundancy and recovery technologies. Principle of operational technology system network design, development, and maintenance. Principles of computing technologies, such as Window Operating Systems. Familiar with industrial communication protocols such as DNP, Modbus, TCP/IP and ICCP. Regulatory requirements of the North American Electric Reliability Council (NERC). Principles of supervision, training and performance evaluations. Principles of budget monitoring. Principles and practices of safety management. Pertinent local, State and Federal laws, ordinances and rules. Principles and practices of project management. Ability to : Organize, implement and direct electric utility computer systems operations. On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Interpret and explain pertinent electric utility support practices and City and department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Supervise, train and evaluate assigned staff. Provide technical assistance in resolving difficult electric utility computer systems and applications issues. Effectively manage complex projects. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. A typical way to obtain the required knowledge and abilities would be Experience : Three years of performing professional duties related to electric systems operations, including analysis, design, implementation, and maintenance of electric utility computer based systems. OR Three years of increasingly responsible experience providing support to an electric utility operating and control computer systems similar to the responsibilities of an Electric Technology Systems Technician with the City of Roseville. AND Training : A Bachelor’s degree from an accredited college or university, preferably with course work in computer science, information systems, engineering, or a related field. License or Certificate Possession of a valid California driver’s license by date of appointment. Supplemental Information ADDITIONAL INFORMATION: Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually.
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning, and inclusion. Our values include a respect for all people, building partnerships with the community, and the encouragement of innovation, experimentation, and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. The University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to more than 36,000 students annually and counts more than 400,000 alumni who fuel the region’s economy. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and nearly 12,000 jobs each year. CSUN is a designated Minority-Serving and Hispanic Serving Institution, ranking amongst the top twenty in the nation in graduating Latinx students. More than 70 percent of CSUN students are first-generation college students, and 60 percent come from historically underrepresented groups. Money magazine consistently ranks CSUN among the nation’s “most transformative” colleges for putting diverse students on the path to higher career earnings. About the Position In alignment with our campus mission and as an ambassador of our values of justice, equity, diversity, inclusion and belonging, the Assistant Vice President of Equity and Compliance (Asst VP) is responsible for providing strategic and effective leadership in the administration of a comprehensive range of university services. The Asst VP promotes an equitable learning, living, and working environment while working to ensure a campus that is free of discrimination, harassment, and retaliation and is responsive to any concerns in these areas. The Asst VP exercises significant independence and discretion while remaining accountable to the internal contacts listed above. The Asst VP provides strategic leadership, consultation, and direction to achieve a holistic non-discrimination and inclusive program that exceeds the fulfillment of basic regulatory and procedural requirements to one with emphasis on fulfilling the justice, equity, diversity, inclusion and belonging goals of the university. The Asst VP has broad responsibilities with campus-wide impact, including leading the campus response to highly sensitive, complex matters requiring courage, integrity, confidentiality, and professionalism. Duties and Responsibilities: Demonstrate a deep and sustained commitment to justice, equity, diversity, inclusion, and belonging; and the ability to be a strong advocate for these values within higher education, particularly within a student-focused and minority-serving institution. As a leader, the Asst VP must demonstrate a commitment to student success that is mission aligned with the university’s vision, values and priorities. Provide strategic guidance, advice and subject-matter expertise to senior administrators and other campus constituencies on issues related to justice, equity, diversity, inclusion and belonging. Demonstrate thought leadership, relationship-building, and partnership with stakeholders and leaders across campus in promoting justice, equity, diversity, inclusion and belonging. Is trustworthy and approachable, and strives to serve as a valued resource to the entire campus community. Serve as the campus Title IX Coordinator and the Discrimination, Harassment, and Retaliation (DHR) Administrator. Guide the university's position and represent the university in matters involving civil rights compliance as well as enforcement and/or complaint investigations conducted by governmental regulatory agencies including the Equal Employment Opportunity Commission (EEOC), California Civil Rights Department (CRD), U.S. Department of Education Office of Civil Rights (OCR), Labor Commissioner, and the Bureau of State Auditor. Foster a culture and climate that promotes and supports a sustainable vision for compliance with Title IX (sexual misconduct, dating/domestic violence, stalking, other gender-based discrimination), DHR, and ADA and other civil rights laws, which will enhance a safe and respectful campus educational and working environment. Maintain a strong working knowledge of the current and emerging regulatory environment in higher education, as well as national and California-specific issues and trends as they relate to equal opportunity and Title IX regulations. Oversee and improve the process by which complaints are reported by students, faculty, staff, administrators and third parties and/or inquiries regarding their rights and responsibilities, including prompt, comprehensive and impartial intake, investigation, timely resolution of complaints and/or the implementation of interim and supportive measures in accordance with CSU Executive Orders relative to discrimination, harassment, retaliation and Title IX/California Education Code matters. Ensure the university’s compliance with all CSU Executive Orders, federal and state recordkeeping requirements for reports of concerns, intake processes, investigations, hearings, determinations of responsibility, disciplinary sanctions, remedies, appeals, informal resolution outcomes, supportive measures, and materials used to train the office’s staff, decision-makers, and facilitators of informal resolution. Create and oversee implementation of an enterprise-wide plan to raise campus awareness of the Office of Equity and Compliance and its scope, as well as a robust education program that promotes a culture of care and supports the prevention of discrimination, harassment, retaliation and Title IX matters. Oversee university-wide compliance with mandated trainings on topics under the jurisdiction of the Office of Equity and Compliance. To further the university’s commitment to accountability, in conjunction with Human Resources, Faculty Affairs, and Student Conduct, ensure that appropriate remedies are initiated for investigations that have substantiated findings. Analyze trends, identify patterns, compile and monitor campus data/records pertaining to training, complaints, investigations, and findings relative to Title IX/DHR to assess effectiveness of campus efforts and make targeted and specific recommendations based on best practices and data, as appropriate. Oversee preparation and submission of the federally mandated Affirmative Action Plan and other regulatory reports to the Office of the Chancellor, university officials, and external agencies. Monitor procedures and ensure compliance with equal employment opportunity laws and regulations for recruitment and selection, including CSUN’s hiring provisions contained within Section 600 and 700, Academic Personnel Policies and Procedures. Provide professional leadership, supervision, and oversee the day-to-day operations of staff engaged in the work of the Office of Equity and Compliance, fostering an environment where employees are valued and able to thrive. Establish priorities, determine workload distribution, track projects, and monitor deadlines to achieve the timely and accurate completion of work in furtherance of the university’s commitment to timely and thorough responses to reports of prohibited conduct. Conduct training activities for staff to maintain a high-level of functional skills and abilities. Evaluate performance and ensure compliance with the overall objectives and service quality standards of the unit. Establish an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourage a courageous and resilient solution-oriented environment by participating in opportunities to further the mission of the university. Participate in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthen employees by being communicative and a talent builder who develops team attributes, furthering departmental goals. Manage the department's budget in a manner consistent with budget authorization and the university mission and the stated goals of the department. Analyze and continuously improve the department's operational/financial procedures. Use technology and efficient practices to minimize unnecessary or duplicative expenditures. Implement personnel practices and decisions, including recruitment, selection, training, evaluation, personnel development and promotion, and accountability in a manner that attracts, develops, and retains a diverse and professional team. Contribute to and serve on various campus committees, boards and councils to advance justice, equity, diversity, inclusion and belonging efforts. Other duties as assigned. Qualifications: Required Qualifications: Bachelor’s degree from an accredited institution; Minimum two years of experience overseeing and leading a Title IX and/or DHR program in a higher education or comparable setting; Minimum of four years of experience working with civil rights investigations, including investigations involving allegations of discrimination, harassment, retaliation and/or allegations of sexual assault, and other forms of interpersonal violence. Must be able to coach and develop investigators and review the analysis of investigation and hearing panels; A strong record of commitment to and cultivation of equity, inclusion and student success and deep appreciation for the richly diverse student population that CSUN serves, as well as a commitment to a diverse workforce. Preferred Qualifications: Juris Doctor strongly preferred; Master’s degree in Social Work, Gender Studies, Ethnic Studies, Psychology, Public Health, Higher Ed. Administration, Education and Educational Psychology, Human Resources or other closely related fields preferred. Knowledge, Skills & Abilities: Possess expert knowledge of Title VI, Title VII, Title IX, CA FEHA, and other relevant federal and state laws, education code, regulations, and guidance; In-depth knowledge of effective practices for developing and implementing Title IX and DHR compliant protocols and processes. for a large, public college or university, with experience in California preferred; Deep experience in overseeing civil rights investigations and evaluating investigation reports; Strong presentation and facilitation skills with an emphasis on education and training for a variety of constituents; Experience with implementing a holistic and trauma-informed approach to the intake and initial assessment process; able to adapt, with empathy, to the changing needs of a complainant and respondent when offering and providing supportive measures; Demonstrated leadership, organizational, planning, and management skills along with previous experience supervising cross divisional and cross departmental teams; Ability to address stressful situations while maintaining composure and contribute to a collaborative environment utilizing exemplary communication and problem-solving skills; In addition to bringing procedural acumen on equal opportunity and Title IX /other education code requirements, as well as strong investigatory experience, this individual will bring strong management and leadership skills to the role; Will bring a demonstrated record of developing and supporting team members as well as working effectively across constituencies of students, faculty, staff, and senior leadership in higher education or comparable settings; Outstanding written and verbal skills and the ability to convey complex information and concepts in accessible terms; Outstanding interpersonal communication skills including diplomacy, inclusion, listening, and consensus building to inform the decision-making process; A high level of energy, focus and the capacity to effectively partner with executive leaders and key constituent groups of diverse backgrounds, including but not limited to university president, cabinet, deans, faculty, staff, and students; Demonstrated success in leading a team and the willingness to serve as a motivator and mentor to staff while achieving institutional goals. Pay, Benefits, & Work Schedule Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated HIRING RANGE: $200,000 to $210,000 per year, dependent upon qualifications and experience. Application Period Applications received through May 15, 2024, will be considered in the initial review. Review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. Effective Date of Appointment: immediate How to Apply Candidates should apply by completing the CSUN online application. To submit an application and for more detailed information on the application and hiring process, please visit www.csun.edu/careers . Background check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position will be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Apr 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 18, 2024
CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning, and inclusion. Our values include a respect for all people, building partnerships with the community, and the encouragement of innovation, experimentation, and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. The University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to more than 36,000 students annually and counts more than 400,000 alumni who fuel the region’s economy. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and nearly 12,000 jobs each year. CSUN is a designated Minority-Serving and Hispanic Serving Institution, ranking amongst the top twenty in the nation in graduating Latinx students. More than 70 percent of CSUN students are first-generation college students, and 60 percent come from historically underrepresented groups. Money magazine consistently ranks CSUN among the nation’s “most transformative” colleges for putting diverse students on the path to higher career earnings. About the Position In alignment with our campus mission and as an ambassador of our values of justice, equity, diversity, inclusion and belonging, the Assistant Vice President of Equity and Compliance (Asst VP) is responsible for providing strategic and effective leadership in the administration of a comprehensive range of university services. The Asst VP promotes an equitable learning, living, and working environment while working to ensure a campus that is free of discrimination, harassment, and retaliation and is responsive to any concerns in these areas. The Asst VP exercises significant independence and discretion while remaining accountable to the internal contacts listed above. The Asst VP provides strategic leadership, consultation, and direction to achieve a holistic non-discrimination and inclusive program that exceeds the fulfillment of basic regulatory and procedural requirements to one with emphasis on fulfilling the justice, equity, diversity, inclusion and belonging goals of the university. The Asst VP has broad responsibilities with campus-wide impact, including leading the campus response to highly sensitive, complex matters requiring courage, integrity, confidentiality, and professionalism. Duties and Responsibilities: Demonstrate a deep and sustained commitment to justice, equity, diversity, inclusion, and belonging; and the ability to be a strong advocate for these values within higher education, particularly within a student-focused and minority-serving institution. As a leader, the Asst VP must demonstrate a commitment to student success that is mission aligned with the university’s vision, values and priorities. Provide strategic guidance, advice and subject-matter expertise to senior administrators and other campus constituencies on issues related to justice, equity, diversity, inclusion and belonging. Demonstrate thought leadership, relationship-building, and partnership with stakeholders and leaders across campus in promoting justice, equity, diversity, inclusion and belonging. Is trustworthy and approachable, and strives to serve as a valued resource to the entire campus community. Serve as the campus Title IX Coordinator and the Discrimination, Harassment, and Retaliation (DHR) Administrator. Guide the university's position and represent the university in matters involving civil rights compliance as well as enforcement and/or complaint investigations conducted by governmental regulatory agencies including the Equal Employment Opportunity Commission (EEOC), California Civil Rights Department (CRD), U.S. Department of Education Office of Civil Rights (OCR), Labor Commissioner, and the Bureau of State Auditor. Foster a culture and climate that promotes and supports a sustainable vision for compliance with Title IX (sexual misconduct, dating/domestic violence, stalking, other gender-based discrimination), DHR, and ADA and other civil rights laws, which will enhance a safe and respectful campus educational and working environment. Maintain a strong working knowledge of the current and emerging regulatory environment in higher education, as well as national and California-specific issues and trends as they relate to equal opportunity and Title IX regulations. Oversee and improve the process by which complaints are reported by students, faculty, staff, administrators and third parties and/or inquiries regarding their rights and responsibilities, including prompt, comprehensive and impartial intake, investigation, timely resolution of complaints and/or the implementation of interim and supportive measures in accordance with CSU Executive Orders relative to discrimination, harassment, retaliation and Title IX/California Education Code matters. Ensure the university’s compliance with all CSU Executive Orders, federal and state recordkeeping requirements for reports of concerns, intake processes, investigations, hearings, determinations of responsibility, disciplinary sanctions, remedies, appeals, informal resolution outcomes, supportive measures, and materials used to train the office’s staff, decision-makers, and facilitators of informal resolution. Create and oversee implementation of an enterprise-wide plan to raise campus awareness of the Office of Equity and Compliance and its scope, as well as a robust education program that promotes a culture of care and supports the prevention of discrimination, harassment, retaliation and Title IX matters. Oversee university-wide compliance with mandated trainings on topics under the jurisdiction of the Office of Equity and Compliance. To further the university’s commitment to accountability, in conjunction with Human Resources, Faculty Affairs, and Student Conduct, ensure that appropriate remedies are initiated for investigations that have substantiated findings. Analyze trends, identify patterns, compile and monitor campus data/records pertaining to training, complaints, investigations, and findings relative to Title IX/DHR to assess effectiveness of campus efforts and make targeted and specific recommendations based on best practices and data, as appropriate. Oversee preparation and submission of the federally mandated Affirmative Action Plan and other regulatory reports to the Office of the Chancellor, university officials, and external agencies. Monitor procedures and ensure compliance with equal employment opportunity laws and regulations for recruitment and selection, including CSUN’s hiring provisions contained within Section 600 and 700, Academic Personnel Policies and Procedures. Provide professional leadership, supervision, and oversee the day-to-day operations of staff engaged in the work of the Office of Equity and Compliance, fostering an environment where employees are valued and able to thrive. Establish priorities, determine workload distribution, track projects, and monitor deadlines to achieve the timely and accurate completion of work in furtherance of the university’s commitment to timely and thorough responses to reports of prohibited conduct. Conduct training activities for staff to maintain a high-level of functional skills and abilities. Evaluate performance and ensure compliance with the overall objectives and service quality standards of the unit. Establish an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourage a courageous and resilient solution-oriented environment by participating in opportunities to further the mission of the university. Participate in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthen employees by being communicative and a talent builder who develops team attributes, furthering departmental goals. Manage the department's budget in a manner consistent with budget authorization and the university mission and the stated goals of the department. Analyze and continuously improve the department's operational/financial procedures. Use technology and efficient practices to minimize unnecessary or duplicative expenditures. Implement personnel practices and decisions, including recruitment, selection, training, evaluation, personnel development and promotion, and accountability in a manner that attracts, develops, and retains a diverse and professional team. Contribute to and serve on various campus committees, boards and councils to advance justice, equity, diversity, inclusion and belonging efforts. Other duties as assigned. Qualifications: Required Qualifications: Bachelor’s degree from an accredited institution; Minimum two years of experience overseeing and leading a Title IX and/or DHR program in a higher education or comparable setting; Minimum of four years of experience working with civil rights investigations, including investigations involving allegations of discrimination, harassment, retaliation and/or allegations of sexual assault, and other forms of interpersonal violence. Must be able to coach and develop investigators and review the analysis of investigation and hearing panels; A strong record of commitment to and cultivation of equity, inclusion and student success and deep appreciation for the richly diverse student population that CSUN serves, as well as a commitment to a diverse workforce. Preferred Qualifications: Juris Doctor strongly preferred; Master’s degree in Social Work, Gender Studies, Ethnic Studies, Psychology, Public Health, Higher Ed. Administration, Education and Educational Psychology, Human Resources or other closely related fields preferred. Knowledge, Skills & Abilities: Possess expert knowledge of Title VI, Title VII, Title IX, CA FEHA, and other relevant federal and state laws, education code, regulations, and guidance; In-depth knowledge of effective practices for developing and implementing Title IX and DHR compliant protocols and processes. for a large, public college or university, with experience in California preferred; Deep experience in overseeing civil rights investigations and evaluating investigation reports; Strong presentation and facilitation skills with an emphasis on education and training for a variety of constituents; Experience with implementing a holistic and trauma-informed approach to the intake and initial assessment process; able to adapt, with empathy, to the changing needs of a complainant and respondent when offering and providing supportive measures; Demonstrated leadership, organizational, planning, and management skills along with previous experience supervising cross divisional and cross departmental teams; Ability to address stressful situations while maintaining composure and contribute to a collaborative environment utilizing exemplary communication and problem-solving skills; In addition to bringing procedural acumen on equal opportunity and Title IX /other education code requirements, as well as strong investigatory experience, this individual will bring strong management and leadership skills to the role; Will bring a demonstrated record of developing and supporting team members as well as working effectively across constituencies of students, faculty, staff, and senior leadership in higher education or comparable settings; Outstanding written and verbal skills and the ability to convey complex information and concepts in accessible terms; Outstanding interpersonal communication skills including diplomacy, inclusion, listening, and consensus building to inform the decision-making process; A high level of energy, focus and the capacity to effectively partner with executive leaders and key constituent groups of diverse backgrounds, including but not limited to university president, cabinet, deans, faculty, staff, and students; Demonstrated success in leading a team and the willingness to serve as a motivator and mentor to staff while achieving institutional goals. Pay, Benefits, & Work Schedule Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated HIRING RANGE: $200,000 to $210,000 per year, dependent upon qualifications and experience. Application Period Applications received through May 15, 2024, will be considered in the initial review. Review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. Effective Date of Appointment: immediate How to Apply Candidates should apply by completing the CSUN online application. To submit an application and for more detailed information on the application and hiring process, please visit www.csun.edu/careers . Background check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position will be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Apr 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Student Engagement and Leadership Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,025.00 - $5,356.00 Per Month ($60,300.00 - $64,272.00 Annually) Salary is commensurate with experience. Position Summary The Student Engagement & Leadership Programs Coordinator supports undergraduate student retention and graduate student enrollment initiatives within the Division of Graduate Studies & Career Development. Reporting to the Director of Career & Leadership Development, they provide academic and career planning for students at all levels, manage key leadership development programs, and graduate school application workshops. They represent GSCD and SF State University through presentations, webinars, and tabling events, and engage with students and campus partners. They conduct outreach activities to promote The Hub Student Services Center, utilizing technology and tools for effective communication and marketing. The coordinator maintains their knowledge of best practices in student development and advising, with a focus on enhancing the student experience in academic and career development. Position Information Career & Leadership Development Programs This position oversees and manages career and leadership programming for the office, which includes, but is not limited to, the President’s Leadership Fellows Program (PLFP) for junior, senior, and graduate-level students and the Gator Leadership Circle (GLC) Program aimed at first-year and second-year students, providing leadership development and career preparation workshops. The incumbent is responsible for organizing a series of workshops focusing on career, leadership, and professional skills, which includes, but is not limited to, resume writing, interview skills, leadership principles, communication skills, and other relevant topics to help students prepare for their future careers. The Coordinator's role involves guiding students through self-exploration exercises, interactive workshops focused on career readiness competencies and a cohort-based learning model. Develops tutorials of digital career platforms, including Handshake, Big Interview, and VMOCK and integrates platform usage in leadership development programs. Collaborates with consultants, faculty, staff, chairs, and students to improve leadership development offerings within the Career & Leadership Development office. Assists in the development of academic-related career programs and career modules within academic classes. Develop and facilitate career and leadership development presentations and workshops, covering topics such as resume building, interviewing skills, job search strategies, LinkedIn usage, and more. Advance student participation in their overall understanding and knowledge of leadership and the role it plays in improving self-efficacy when making career decisions. Create career services and counseling approaches founded on student learning outcomes, with particular consideration for underrepresented students, non-traditional students, and returning students. Graduate Studies Outreach & Application workshops Coordinate the Division’s outreach to undergraduate and prospective graduate students; organize and conduct workshops and recruitment activities to promote graduate school opportunities, career services, and leadership development opportunities. Represent the Division of Graduate Studies and SF State University at various events aimed to increase the number of quality applications to SF State’s graduate programs. Deliver presentations, and webinars, and participate in tabling events on and off-campus; collaborate with campus partners to provide comprehensive prospective graduate study advising and services. Prepare and facilitate workshops for prospective undergraduate and graduate students; provide guidance on application procedures and deadlines related to graduate school, internship opportunities, and career and professional development opportunities. Develop and nurture collaborative relationships with the campus community, including administrators, faculty, staff, and students. Cultivate relationships with campus partners to effectively leverage other student services on campus; and initiate student referrals to appropriate student support services when necessary, such as the Disability Program Resource Center, Student Health Services, Counseling and Psychological Services, Queer & Trans Resource Center, and Veterans Services. Promote graduate school, career and leadership development opportunities The incumbent is responsible for developing and implementing outreach strategies to promote and enhance the utilization of the Graduate Advising and Career Services Center. Utilizes multiple communications platforms (EMP CRM, Handshake, PeopleSoft, etc.) to increase engagement with the center's services; Leverage communications platforms to increase student engagement in leadership development and graduate study workshops. Promotes and encourages the use of The Hub and its services to various stakeholders, including current and prospective students, faculty, staff, and alumni. Develop a comprehensive communications program to increase awareness and utilization of the center. Collaborates with supervisors to plan, promote, advertise, and market major campus-wide leadership development, career, and department events. Identify and cultivate relationships with on-campus partners to enhance engagement with the division's offerings. Work with leadership to devise marketing strategies for other areas, such as career fairs and class/organization presentations. Relevant event planning, coordination, and logistics Coordinate logistical arrangements for the President’s Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, Graduate School Application workshops, and other programming as needed. Provide accurate and timely information for these events to students and faculty via various communication channels, including phone, email, messaging, social media, chat sessions, and a CRM. Promote and actively participate in major campus-wide career events, such as Career & Internships Fairs, and Grad School Fairs. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student - related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree Significant experience providing direct student services Experience successfully working with a diverse student population Excellent oral and written communication skills Ability to make presentations to students and faculty. Environmental/Physical/Special Extended sitting, keyboard and computer monitor use up to 8 hours a day. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Student Engagement and Leadership Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,025.00 - $5,356.00 Per Month ($60,300.00 - $64,272.00 Annually) Salary is commensurate with experience. Position Summary The Student Engagement & Leadership Programs Coordinator supports undergraduate student retention and graduate student enrollment initiatives within the Division of Graduate Studies & Career Development. Reporting to the Director of Career & Leadership Development, they provide academic and career planning for students at all levels, manage key leadership development programs, and graduate school application workshops. They represent GSCD and SF State University through presentations, webinars, and tabling events, and engage with students and campus partners. They conduct outreach activities to promote The Hub Student Services Center, utilizing technology and tools for effective communication and marketing. The coordinator maintains their knowledge of best practices in student development and advising, with a focus on enhancing the student experience in academic and career development. Position Information Career & Leadership Development Programs This position oversees and manages career and leadership programming for the office, which includes, but is not limited to, the President’s Leadership Fellows Program (PLFP) for junior, senior, and graduate-level students and the Gator Leadership Circle (GLC) Program aimed at first-year and second-year students, providing leadership development and career preparation workshops. The incumbent is responsible for organizing a series of workshops focusing on career, leadership, and professional skills, which includes, but is not limited to, resume writing, interview skills, leadership principles, communication skills, and other relevant topics to help students prepare for their future careers. The Coordinator's role involves guiding students through self-exploration exercises, interactive workshops focused on career readiness competencies and a cohort-based learning model. Develops tutorials of digital career platforms, including Handshake, Big Interview, and VMOCK and integrates platform usage in leadership development programs. Collaborates with consultants, faculty, staff, chairs, and students to improve leadership development offerings within the Career & Leadership Development office. Assists in the development of academic-related career programs and career modules within academic classes. Develop and facilitate career and leadership development presentations and workshops, covering topics such as resume building, interviewing skills, job search strategies, LinkedIn usage, and more. Advance student participation in their overall understanding and knowledge of leadership and the role it plays in improving self-efficacy when making career decisions. Create career services and counseling approaches founded on student learning outcomes, with particular consideration for underrepresented students, non-traditional students, and returning students. Graduate Studies Outreach & Application workshops Coordinate the Division’s outreach to undergraduate and prospective graduate students; organize and conduct workshops and recruitment activities to promote graduate school opportunities, career services, and leadership development opportunities. Represent the Division of Graduate Studies and SF State University at various events aimed to increase the number of quality applications to SF State’s graduate programs. Deliver presentations, and webinars, and participate in tabling events on and off-campus; collaborate with campus partners to provide comprehensive prospective graduate study advising and services. Prepare and facilitate workshops for prospective undergraduate and graduate students; provide guidance on application procedures and deadlines related to graduate school, internship opportunities, and career and professional development opportunities. Develop and nurture collaborative relationships with the campus community, including administrators, faculty, staff, and students. Cultivate relationships with campus partners to effectively leverage other student services on campus; and initiate student referrals to appropriate student support services when necessary, such as the Disability Program Resource Center, Student Health Services, Counseling and Psychological Services, Queer & Trans Resource Center, and Veterans Services. Promote graduate school, career and leadership development opportunities The incumbent is responsible for developing and implementing outreach strategies to promote and enhance the utilization of the Graduate Advising and Career Services Center. Utilizes multiple communications platforms (EMP CRM, Handshake, PeopleSoft, etc.) to increase engagement with the center's services; Leverage communications platforms to increase student engagement in leadership development and graduate study workshops. Promotes and encourages the use of The Hub and its services to various stakeholders, including current and prospective students, faculty, staff, and alumni. Develop a comprehensive communications program to increase awareness and utilization of the center. Collaborates with supervisors to plan, promote, advertise, and market major campus-wide leadership development, career, and department events. Identify and cultivate relationships with on-campus partners to enhance engagement with the division's offerings. Work with leadership to devise marketing strategies for other areas, such as career fairs and class/organization presentations. Relevant event planning, coordination, and logistics Coordinate logistical arrangements for the President’s Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, Graduate School Application workshops, and other programming as needed. Provide accurate and timely information for these events to students and faculty via various communication channels, including phone, email, messaging, social media, chat sessions, and a CRM. Promote and actively participate in major campus-wide career events, such as Career & Internships Fairs, and Grad School Fairs. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student - related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree Significant experience providing direct student services Experience successfully working with a diverse student population Excellent oral and written communication skills Ability to make presentations to students and faculty. Environmental/Physical/Special Extended sitting, keyboard and computer monitor use up to 8 hours a day. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Admissions Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department The Undergraduate Admissions & Recruitment department strives to work directly with students, parents, family and community members to disseminate admissions information and actively recruit a diverse student population to SF State. We are dedicated to creating access to higher education by actively engaging the community and raising awareness about the importance of higher education. We strive to provide services that prepare prospective students for the process of admission and the transition to the university. Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,935.00 per month ($59,220.00 annually) Salary is commensurate with experience. Position Summary Reporting to the Senior Associate Director, the Admissions Counselor coordinates admissions and enrollment processes for domestic students in compliance with Title 5 standards, California State University (CSU), and San Francisco State University (SFSU) admissions and enrollment policies including advising, counseling and guidance regarding the undergraduate admissions process to prospective applicants, undergraduate applicants, and returning SFSU students. Incumbents accomplish their work through the use of admissions technology applications and manual admissions process review. Position Information Admissions Processing Coordinate and conduct the review of new undergraduate applicants according to Title V, CSU, and specific campus policies. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Monitor and update Campus Solutions (CS) based student records. Verify admitted applicants eligibility for enrollment. Determine eligibility for waivers of application fees. Verify the completion of English and math course work for placement in those subject areas at SF State. Provide admission services to special populations. Support new and existing staff members flexibly covering the work of the unit. Advising Applicants Advise prospective applicants regarding application processing and eligibility requirements. Assist prospective applicants to plan academic programs for transfer to SFSU. Communicate with applicant populations in individual and group settings both on and off campus. Advise students regarding residency policies, including how to establish California residency. Advise new students on enrollment requirements. Advise denied applicants regarding options and alternatives. Articulation of Transfer Course Work Articulate non-system transfer credit for new students for appearance on the Degree Progress Report. Assess Residency for Tuition Purposes Assess initial residency status for tuition purposes for applicants. Review and decide on appeals and changes of residency status for new and continuing students. Assist students in the appeal process to the Office of General Counsel. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities : Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-gender and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience : Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Demonstrated experience providing customer service, including the ability to tailor communications and interactions to the specific individual as required. Ability to interpret academic publications, Title 5, SFSU and CSU policies, and bulletin information. Ability to integrate the use of a variety of technological systems used in the management and evaluation of applications and student data such as search and update CS data (complex student information database). Ability to implement frequent changes/upgrades to procedures for using CS. Ability to utilize complex search methods to retrieve documents in On Base, the optical archive of educational records. Knowledge of how to utilize search functions in the Cal State Apply Control site, the CSU online application system. Experience using Cal State Apply information to evaluate applications and advise applicants. Experience working with the transfer credit database to provide a transfer credit summary for new and continuing students for compliance with CSU and SFSU admissions and graduation requirements. Demonstrated experience with a variety of admissions or enrollment technological systems used in the management and evaluation of applications and student databases. Environmental/Physical/Special May be required to travel to off-campus locations for special activities and attend some evening and weekend activities. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Sustained computer use. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Admissions Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department The Undergraduate Admissions & Recruitment department strives to work directly with students, parents, family and community members to disseminate admissions information and actively recruit a diverse student population to SF State. We are dedicated to creating access to higher education by actively engaging the community and raising awareness about the importance of higher education. We strive to provide services that prepare prospective students for the process of admission and the transition to the university. Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,935.00 per month ($59,220.00 annually) Salary is commensurate with experience. Position Summary Reporting to the Senior Associate Director, the Admissions Counselor coordinates admissions and enrollment processes for domestic students in compliance with Title 5 standards, California State University (CSU), and San Francisco State University (SFSU) admissions and enrollment policies including advising, counseling and guidance regarding the undergraduate admissions process to prospective applicants, undergraduate applicants, and returning SFSU students. Incumbents accomplish their work through the use of admissions technology applications and manual admissions process review. Position Information Admissions Processing Coordinate and conduct the review of new undergraduate applicants according to Title V, CSU, and specific campus policies. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Monitor and update Campus Solutions (CS) based student records. Verify admitted applicants eligibility for enrollment. Determine eligibility for waivers of application fees. Verify the completion of English and math course work for placement in those subject areas at SF State. Provide admission services to special populations. Support new and existing staff members flexibly covering the work of the unit. Advising Applicants Advise prospective applicants regarding application processing and eligibility requirements. Assist prospective applicants to plan academic programs for transfer to SFSU. Communicate with applicant populations in individual and group settings both on and off campus. Advise students regarding residency policies, including how to establish California residency. Advise new students on enrollment requirements. Advise denied applicants regarding options and alternatives. Articulation of Transfer Course Work Articulate non-system transfer credit for new students for appearance on the Degree Progress Report. Assess Residency for Tuition Purposes Assess initial residency status for tuition purposes for applicants. Review and decide on appeals and changes of residency status for new and continuing students. Assist students in the appeal process to the Office of General Counsel. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities : Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-gender and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience : Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Demonstrated experience providing customer service, including the ability to tailor communications and interactions to the specific individual as required. Ability to interpret academic publications, Title 5, SFSU and CSU policies, and bulletin information. Ability to integrate the use of a variety of technological systems used in the management and evaluation of applications and student data such as search and update CS data (complex student information database). Ability to implement frequent changes/upgrades to procedures for using CS. Ability to utilize complex search methods to retrieve documents in On Base, the optical archive of educational records. Knowledge of how to utilize search functions in the Cal State Apply Control site, the CSU online application system. Experience using Cal State Apply information to evaluate applications and advise applicants. Experience working with the transfer credit database to provide a transfer credit summary for new and continuing students for compliance with CSU and SFSU admissions and graduation requirements. Demonstrated experience with a variety of admissions or enrollment technological systems used in the management and evaluation of applications and student databases. Environmental/Physical/Special May be required to travel to off-campus locations for special activities and attend some evening and weekend activities. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Sustained computer use. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Fire Plans Examiner . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $7,500 per month, commensurate with qualifications and experience. The salary range for this classification is $3,938 to $11,703 per month. Classification Administrator I Position Information The California State University, Office of the Chancellor, is seeking an Associate Fire Plans Examiner to learn to conduct plan review to ensure compliance with fire and life safety regulations and standards. The essential purpose of positions in this class is to provide training in the various State Fire Marshal Programs and to develop knowledge and ability for advancement to the next higher class of Fire Plans Examiner. Responsibilities Under the general direction of the Deputy Director of Fire Safety , the Associate Fire Plans Examiner exercises delegated authority to review, approve, or require changes to construction building plans, as well as: -Become familiar with forms, logs, files and terminology used in all programs enforceable by OFS. -Studies organization of State Government and the legislative process of adopting statutes, and the preparation and adoption of regulations to implement the statutes. -Studies Titles 19 and 24 of the California Administrative Code, the International Building Code, the Health and Safety Code, and other related codes. Studies Plan Review procedures. -Become familiar with office procedures and policies. -Attends meetings. -May assist higher level staff in field inspections, plan review, or presentation of fire training courses. -Accompanies, observes, and assists higher level staff conducting inspections for compliance with the standards of the State Fire Marshal. -Participates in Fire Prevention Officer meetings, assisting local fire departments, carrying out campus public awareness activities, and other training. Qualifications This position requires: -Bachelor's degree in fire technology, or in a related field or other relevant comparable experience in design/compliance/construction/fire safety field or equivalent combination of education and experience. -One year of experience in any field leading to knowledge of fire suppression/prevention, public safety, law enforcement, regulatory compliance, public education/training, or building trades. Successful completion of two of the following courses in Fire Technology (these must be equivalent to six semester units). -Introduction to Fire Technology, Fire Equipment and Systems, Fundamentals of Fire Prevention, Fire Investigation. Fundamentals of Fire Protection, Introduction to Law Enforcement, Fundamentals of Fire Behavior, and Introduction to Criminal Control Investigation. -Modern English spelling, grammar, punctuation, and sentence structure to ensure that written materials are complete and concise. -California Motor Vehicle Code in order to safely operate a state vehicle. -Active listening techniques to complete training objectives and communicate with others. -Health and safety hazards encountered during the performance of duties to mitigate personal safety risk. -Personal protective equipment used to enhance personal safety. -Computer software to compile data for reporting and communication purposes. -Time management techniques to efficiently organize workload and scheduling. -Customer service techniques for tactful communications with the public and stakeholders. -Basic math functions in order to make calculations. -Methods used to prioritize workload to meet customer and project requirements. -Fire prevention inspection methods at the most basic level in order to understand and communicate to various levels of staff and the public. -Fire protection principles at the most basic level in order to understand the concepts associated with the programs within the OFS. -Studying techniques to meet assigned training outcomes. -Hierarchy of the department in order to receive direction from superiors and report up. -Fire department response and suppression practices for plan review, inspections, accreditations, code development, and/or training standards. -Laws, codes, and regulations for use as a training resource. -Fire service terminology in order to communicate with supervisors, coworkers, and the public. -The Incident Command System structure and task requirements in order to serve in a support function. -The National Fire Protection Association (NFPA) standards for use as a training resource. Application Period Priority consideration will be given to candidates who apply by December 19, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Dec 05 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Fire Plans Examiner . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $7,500 per month, commensurate with qualifications and experience. The salary range for this classification is $3,938 to $11,703 per month. Classification Administrator I Position Information The California State University, Office of the Chancellor, is seeking an Associate Fire Plans Examiner to learn to conduct plan review to ensure compliance with fire and life safety regulations and standards. The essential purpose of positions in this class is to provide training in the various State Fire Marshal Programs and to develop knowledge and ability for advancement to the next higher class of Fire Plans Examiner. Responsibilities Under the general direction of the Deputy Director of Fire Safety , the Associate Fire Plans Examiner exercises delegated authority to review, approve, or require changes to construction building plans, as well as: -Become familiar with forms, logs, files and terminology used in all programs enforceable by OFS. -Studies organization of State Government and the legislative process of adopting statutes, and the preparation and adoption of regulations to implement the statutes. -Studies Titles 19 and 24 of the California Administrative Code, the International Building Code, the Health and Safety Code, and other related codes. Studies Plan Review procedures. -Become familiar with office procedures and policies. -Attends meetings. -May assist higher level staff in field inspections, plan review, or presentation of fire training courses. -Accompanies, observes, and assists higher level staff conducting inspections for compliance with the standards of the State Fire Marshal. -Participates in Fire Prevention Officer meetings, assisting local fire departments, carrying out campus public awareness activities, and other training. Qualifications This position requires: -Bachelor's degree in fire technology, or in a related field or other relevant comparable experience in design/compliance/construction/fire safety field or equivalent combination of education and experience. -One year of experience in any field leading to knowledge of fire suppression/prevention, public safety, law enforcement, regulatory compliance, public education/training, or building trades. Successful completion of two of the following courses in Fire Technology (these must be equivalent to six semester units). -Introduction to Fire Technology, Fire Equipment and Systems, Fundamentals of Fire Prevention, Fire Investigation. Fundamentals of Fire Protection, Introduction to Law Enforcement, Fundamentals of Fire Behavior, and Introduction to Criminal Control Investigation. -Modern English spelling, grammar, punctuation, and sentence structure to ensure that written materials are complete and concise. -California Motor Vehicle Code in order to safely operate a state vehicle. -Active listening techniques to complete training objectives and communicate with others. -Health and safety hazards encountered during the performance of duties to mitigate personal safety risk. -Personal protective equipment used to enhance personal safety. -Computer software to compile data for reporting and communication purposes. -Time management techniques to efficiently organize workload and scheduling. -Customer service techniques for tactful communications with the public and stakeholders. -Basic math functions in order to make calculations. -Methods used to prioritize workload to meet customer and project requirements. -Fire prevention inspection methods at the most basic level in order to understand and communicate to various levels of staff and the public. -Fire protection principles at the most basic level in order to understand the concepts associated with the programs within the OFS. -Studying techniques to meet assigned training outcomes. -Hierarchy of the department in order to receive direction from superiors and report up. -Fire department response and suppression practices for plan review, inspections, accreditations, code development, and/or training standards. -Laws, codes, and regulations for use as a training resource. -Fire service terminology in order to communicate with supervisors, coworkers, and the public. -The Incident Command System structure and task requirements in order to serve in a support function. -The National Fire Protection Association (NFPA) standards for use as a training resource. Application Period Priority consideration will be given to candidates who apply by December 19, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Dec 05 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Manager, Supplier Relations . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is between $7,223 and $7,700 per month, commensurate with qualifications and experience. The salary range for this classification is $3,938 to $11,703 per month. Classification Administrator I Position Information The California State University, Office of the Chancellor, is seeking an Assistant Manager, Supplier Relations to oversee the day-to-day activities related to supplier onboarding and maintenance for the Jaggaer (P2P)/CSUBuy and CFS systems for the Chancellor’s Office and the 23 universities of the CSU. Responsibilities Under the general direction of the Accounts Payable Manager , the Assistant Manager, Supplier Relations will: Manage the onboarding, data integrity, maintenance, and compliance requirements for suppliers/vendors for the CSU system. -Ensure new supplier data is accurate, complete, and is in compliance with all CSU policies and has proper supplier classification. -Troubleshoot and resolve problems related to inconsistencies, errors, missing information, and non-compliance to policy. -Create internal controls and processes for supplier onboarding and maintenance activities. -Review and approve supplier profile details prior to sync with Peoplesoft. -Ensure data is in compliance with local, state, and federal laws and requirements. -Develop policies, procedures, training materials, and guidelines related to supplier management. Provide excellent customer service & support for suppliers and staff. -Effectively communicate with team members, CSU staff, and suppliers. -Build a collaborative working environment with suppliers, Chancellor’s Office staff, and the CSU staff across the 23 campuses. -Provide guidance, coaching, feedback, performance evaluations, approve time off requests, and take disciplinary actions as necessary for direct reports. -Develop, provide or coordinate staff training as needed. Support the development and maintenance of processes, key performance indicators and relationships. -Lead the research, documentation, and implementation of any new or upgrades to existing technology related to systemwide supplier management in CSUBuy/Jaggaer and Peoplesoft. -Participate in task forces and/or committees related to the support of and maintenance of supplier management activities across the CSU. -Keep up to date on best practices, newly created laws, policies, and procedures that impact the maintenance of supplier information and reporting/tax requirements related to supplier payments. Assist AP Manager with ad hoc reports & supervisory requirements as needed. -Provide backup support to the Accounts Payable Manager as requested. -Other projects as assigned by the AP Manager or Director of Accounting. Qualifications This position requires: -Bachelor’s degree in accounting, business administration, economics, finance, or closely related field. -Minimum of 3-5 years of proven experience related to supplier management, accounts payable or similar that would provide knowledge and expertise to perform the functions outlined above. -Strong organizational skills with the ability to manage multiple priorities and meet deadlines. -Exceptional attention to detail and a commitment to maintaining accurate and up-to-date information. -Advanced proficiency with current word processing, spreadsheet software programs, query tools, integrated financial systems and/or other types of record management systems. -Knowledge of internal control methods and related laws, rules, and regulations. -Strong analytical skills. -Ability to establish and maintain effective working relationships with others. -Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. -Exceptional interpersonal and verbal/written communication skills. -Ability to interact extraordinarily well with all levels of employees and management. -Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitative skills to gain consensus. -Excellent management, coaching, mentoring, and training skills. Preferred Qualifications -Previous work experience within the California State University system. -Preference given to individuals with Jaggaer P2P experience/knowledge. -Preference given to individuals with prior governmental business experience. -Preference given to individuals with Franchise Tax Board or IRS 1099 reporting requirements expertise. Application Period Priority consideration will be given to candidates who apply by March 27, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Feb 27 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Manager, Supplier Relations . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is between $7,223 and $7,700 per month, commensurate with qualifications and experience. The salary range for this classification is $3,938 to $11,703 per month. Classification Administrator I Position Information The California State University, Office of the Chancellor, is seeking an Assistant Manager, Supplier Relations to oversee the day-to-day activities related to supplier onboarding and maintenance for the Jaggaer (P2P)/CSUBuy and CFS systems for the Chancellor’s Office and the 23 universities of the CSU. Responsibilities Under the general direction of the Accounts Payable Manager , the Assistant Manager, Supplier Relations will: Manage the onboarding, data integrity, maintenance, and compliance requirements for suppliers/vendors for the CSU system. -Ensure new supplier data is accurate, complete, and is in compliance with all CSU policies and has proper supplier classification. -Troubleshoot and resolve problems related to inconsistencies, errors, missing information, and non-compliance to policy. -Create internal controls and processes for supplier onboarding and maintenance activities. -Review and approve supplier profile details prior to sync with Peoplesoft. -Ensure data is in compliance with local, state, and federal laws and requirements. -Develop policies, procedures, training materials, and guidelines related to supplier management. Provide excellent customer service & support for suppliers and staff. -Effectively communicate with team members, CSU staff, and suppliers. -Build a collaborative working environment with suppliers, Chancellor’s Office staff, and the CSU staff across the 23 campuses. -Provide guidance, coaching, feedback, performance evaluations, approve time off requests, and take disciplinary actions as necessary for direct reports. -Develop, provide or coordinate staff training as needed. Support the development and maintenance of processes, key performance indicators and relationships. -Lead the research, documentation, and implementation of any new or upgrades to existing technology related to systemwide supplier management in CSUBuy/Jaggaer and Peoplesoft. -Participate in task forces and/or committees related to the support of and maintenance of supplier management activities across the CSU. -Keep up to date on best practices, newly created laws, policies, and procedures that impact the maintenance of supplier information and reporting/tax requirements related to supplier payments. Assist AP Manager with ad hoc reports & supervisory requirements as needed. -Provide backup support to the Accounts Payable Manager as requested. -Other projects as assigned by the AP Manager or Director of Accounting. Qualifications This position requires: -Bachelor’s degree in accounting, business administration, economics, finance, or closely related field. -Minimum of 3-5 years of proven experience related to supplier management, accounts payable or similar that would provide knowledge and expertise to perform the functions outlined above. -Strong organizational skills with the ability to manage multiple priorities and meet deadlines. -Exceptional attention to detail and a commitment to maintaining accurate and up-to-date information. -Advanced proficiency with current word processing, spreadsheet software programs, query tools, integrated financial systems and/or other types of record management systems. -Knowledge of internal control methods and related laws, rules, and regulations. -Strong analytical skills. -Ability to establish and maintain effective working relationships with others. -Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. -Exceptional interpersonal and verbal/written communication skills. -Ability to interact extraordinarily well with all levels of employees and management. -Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitative skills to gain consensus. -Excellent management, coaching, mentoring, and training skills. Preferred Qualifications -Previous work experience within the California State University system. -Preference given to individuals with Jaggaer P2P experience/knowledge. -Preference given to individuals with prior governmental business experience. -Preference given to individuals with Franchise Tax Board or IRS 1099 reporting requirements expertise. Application Period Priority consideration will be given to candidates who apply by March 27, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Feb 27 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Building Service Engineer Positions Available 1 Position Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday; 7:00am - 3:30pm Anticipated Hiring Range $6151.00 per month ($73,812.00 annually) Salary is commensurate with experience. Position Summary The Building Service Engineer is distinguished by the independent and ongoing performance of maintenance and repair work on a wide range of heating, ventilating, plumbing, electrical, mechanical, refrigeration, air conditioning, and water systems. The Building Service Engineer performs work on complex heating, refrigeration, air-conditioning and other mechanical systems. Position makes decisions based upon sound maintenance practice. Rotates through various shift assignments at stations either in a central plant or in the utilities centers of individual buildings or campus centers. Position Information Performs heating, ventilation and air conditioning preventive maintenance including: Tests, adjusts, and calibrates boiler and air conditioning machinery and mechanical, electrical, pneumatic, and microprocessor control instruments. Tests and chemically treats boiler, condenser, and cooling tower water and water from other systems. Lubricates, cleans, prepares and paints mechanical systems, machinery and piping as part of corrosion control for preventive maintenance. Maintains swimming pools mechanical pumping, filtering equipment and chemical balancing. Repairs and replaces bearings, shafts, seals, rings, and electrical wiring and installs central system parts, gauges, valves and pipes which requires the application of journey-level skills in one or more of the applicable trades. Completes scheduled maintenance tasks of cleaning/replacing filters, calibration of controls, and functional task to ensure continuous operation of equipment including: Regularly uses features of building automation systems to diagnose and troubleshoot problems in the HVAC systems while optimizing energy usage. Operates, maintains, repairs and inspects heating, ventilating, air conditioning, refrigeration and water systems and equipment Monitors building automation systems data and adjusts system accordingly. Responds to service requests to adjust airflow, temperature and humidity balance for individual rooms, building areas or buildings. Interacts with customers at all levels of the University using tact and diplomacy. Completes necessary repairs to heating ventilation and air conditioning related equipment as requested by work orders. Maintains logs of maintenance and repairs using manual and computerized record-keeping systems. Reports problems and needed repairs to supervisor to be documented and scheduled Responds promptly to, and assists with, urgent needs in order to prevent injury, damage or further incident. Maintains clean work areas, tools, equipment and associated structures Uses protective equipment as required for personal safety Other duties as assigned All of the above functions are performed to provide an operationally sound and safe instructional environment for learning using a variety of power and hand tools, equipment and materials. A) NATURE AND SCOPE OF DECISIONS: This position receives specific direction and supervision. This position may instruct and lead semiskilled or unskilled assistants and is expected to make decisions directly related to the functional operation, maintenance, and repair tasks described herein. B) PROJECT COORDINATION/LEAD RESPONSIBILITIES: This position may instruct and lead semi-skilled, or unskilled assistants in the performance of projects related to the functional operation, maintenance, and repair tasks described herein. C) CONTACTS ON AND OFF CAMPUS: Interfaces with all members of the university community as required carrying out assigned duties and responsibilities. May interact with vendors supplying products and services related to the functional operation, maintenance, and repair tasks described herein. Minimum Qualifications Knowledge : Work requires thorough knowledge of high and low pressure boilers, and heating, pneumatic, ventilating, air-conditioning, refrigeration and other mechanical equipment; thorough knowledge of the methods, tools and materials used in the operation, maintenance and repair of such equipment; general knowledge of ventilation principles, thermal dynamics, and closed water systems; working knowledge of energy management systems including the ability to understand and use system features; and a general knowledge of the applicable state and federal safety codes and regulations pertaining to mechanical and HVAC systems. Abilities : Must be able to install, operate and repair HVAC equipment and systems; demonstrate a high degree of mechanical skill equivalent to journey-level in one or more related trades such as plumbing, pipe fitting, electrical, or air conditioning; read, interpret and work from blueprints, plans, drawings and specifications; make rough sketches; estimate cost, time and materials of mechanical work; maintain records and retrieve data related to work performed using manual and/or computerized record-keeping systems; prepare standard reports; provide instruction to unskilled and semi-skilled assistants; analyze and respond appropriately to emergency situations; read and write at a level appropriate to the position; and perform arithmetic calculations as required by the position. Experience : These abilities normally would be acquired through two years of journey-level experience in the operation, maintenance and repair of boilers, heating, ventilating, refrigeration and air conditioning equipment and systems or the equivalent combination of formal course work in mechanical technology and hands-on experience. Preferred Qualifications Five years of journey-level experience in the operation, maintenance and repair of boilers, heating, ventilating, refrigeration and air conditioning equipment and systems. Achievement of journey-level skills acquired through completion of an applicable apprenticeship program. Ability to proficiently use computerized building automation systems to diagnose overall building performance and troubleshoot problems. Provide instruction to unskilled and semi-skilled assistants; analyze and respond appropriately to emergency situations. Ability to operate various motorized vehicles, and forklifts; Use scaffolds, ladders, compressors and pneumatic tools; Use a variety of power, hand and machine tools and test instruments; computer and office equipment, precision tools and measuring instruments. Required License/Certification Posses a valid non-restricted Valid California Driver's License; comply with the Defensive Driver’s Training program requirements if a vehicle is used on official business. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.” Environmental/Physical/Special Considerable physical effort and intermittent exposure to inclement weather/working conditions; must be able to lift, carry, push, and pull up to 50 pounds; exposure to work environments that include; lack of adequate ventilation, cramped quarters, and toxic conditions; superior hand/eye coordination for manipulation tools; utilizes powerful hand, power, and machine tools. Wears distinctive clothing, safety shoes, and personal protective equipment provided by the University at all times when in pay status. Incumbent is considered essential personnel during a campus Emergency (a sudden, unexpected happening; an unforeseen occurrence or condition requiring immediate action). Article 2.11 of the Teamsters CBA Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Building Service Engineer Positions Available 1 Position Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday; 7:00am - 3:30pm Anticipated Hiring Range $6151.00 per month ($73,812.00 annually) Salary is commensurate with experience. Position Summary The Building Service Engineer is distinguished by the independent and ongoing performance of maintenance and repair work on a wide range of heating, ventilating, plumbing, electrical, mechanical, refrigeration, air conditioning, and water systems. The Building Service Engineer performs work on complex heating, refrigeration, air-conditioning and other mechanical systems. Position makes decisions based upon sound maintenance practice. Rotates through various shift assignments at stations either in a central plant or in the utilities centers of individual buildings or campus centers. Position Information Performs heating, ventilation and air conditioning preventive maintenance including: Tests, adjusts, and calibrates boiler and air conditioning machinery and mechanical, electrical, pneumatic, and microprocessor control instruments. Tests and chemically treats boiler, condenser, and cooling tower water and water from other systems. Lubricates, cleans, prepares and paints mechanical systems, machinery and piping as part of corrosion control for preventive maintenance. Maintains swimming pools mechanical pumping, filtering equipment and chemical balancing. Repairs and replaces bearings, shafts, seals, rings, and electrical wiring and installs central system parts, gauges, valves and pipes which requires the application of journey-level skills in one or more of the applicable trades. Completes scheduled maintenance tasks of cleaning/replacing filters, calibration of controls, and functional task to ensure continuous operation of equipment including: Regularly uses features of building automation systems to diagnose and troubleshoot problems in the HVAC systems while optimizing energy usage. Operates, maintains, repairs and inspects heating, ventilating, air conditioning, refrigeration and water systems and equipment Monitors building automation systems data and adjusts system accordingly. Responds to service requests to adjust airflow, temperature and humidity balance for individual rooms, building areas or buildings. Interacts with customers at all levels of the University using tact and diplomacy. Completes necessary repairs to heating ventilation and air conditioning related equipment as requested by work orders. Maintains logs of maintenance and repairs using manual and computerized record-keeping systems. Reports problems and needed repairs to supervisor to be documented and scheduled Responds promptly to, and assists with, urgent needs in order to prevent injury, damage or further incident. Maintains clean work areas, tools, equipment and associated structures Uses protective equipment as required for personal safety Other duties as assigned All of the above functions are performed to provide an operationally sound and safe instructional environment for learning using a variety of power and hand tools, equipment and materials. A) NATURE AND SCOPE OF DECISIONS: This position receives specific direction and supervision. This position may instruct and lead semiskilled or unskilled assistants and is expected to make decisions directly related to the functional operation, maintenance, and repair tasks described herein. B) PROJECT COORDINATION/LEAD RESPONSIBILITIES: This position may instruct and lead semi-skilled, or unskilled assistants in the performance of projects related to the functional operation, maintenance, and repair tasks described herein. C) CONTACTS ON AND OFF CAMPUS: Interfaces with all members of the university community as required carrying out assigned duties and responsibilities. May interact with vendors supplying products and services related to the functional operation, maintenance, and repair tasks described herein. Minimum Qualifications Knowledge : Work requires thorough knowledge of high and low pressure boilers, and heating, pneumatic, ventilating, air-conditioning, refrigeration and other mechanical equipment; thorough knowledge of the methods, tools and materials used in the operation, maintenance and repair of such equipment; general knowledge of ventilation principles, thermal dynamics, and closed water systems; working knowledge of energy management systems including the ability to understand and use system features; and a general knowledge of the applicable state and federal safety codes and regulations pertaining to mechanical and HVAC systems. Abilities : Must be able to install, operate and repair HVAC equipment and systems; demonstrate a high degree of mechanical skill equivalent to journey-level in one or more related trades such as plumbing, pipe fitting, electrical, or air conditioning; read, interpret and work from blueprints, plans, drawings and specifications; make rough sketches; estimate cost, time and materials of mechanical work; maintain records and retrieve data related to work performed using manual and/or computerized record-keeping systems; prepare standard reports; provide instruction to unskilled and semi-skilled assistants; analyze and respond appropriately to emergency situations; read and write at a level appropriate to the position; and perform arithmetic calculations as required by the position. Experience : These abilities normally would be acquired through two years of journey-level experience in the operation, maintenance and repair of boilers, heating, ventilating, refrigeration and air conditioning equipment and systems or the equivalent combination of formal course work in mechanical technology and hands-on experience. Preferred Qualifications Five years of journey-level experience in the operation, maintenance and repair of boilers, heating, ventilating, refrigeration and air conditioning equipment and systems. Achievement of journey-level skills acquired through completion of an applicable apprenticeship program. Ability to proficiently use computerized building automation systems to diagnose overall building performance and troubleshoot problems. Provide instruction to unskilled and semi-skilled assistants; analyze and respond appropriately to emergency situations. Ability to operate various motorized vehicles, and forklifts; Use scaffolds, ladders, compressors and pneumatic tools; Use a variety of power, hand and machine tools and test instruments; computer and office equipment, precision tools and measuring instruments. Required License/Certification Posses a valid non-restricted Valid California Driver's License; comply with the Defensive Driver’s Training program requirements if a vehicle is used on official business. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.” Environmental/Physical/Special Considerable physical effort and intermittent exposure to inclement weather/working conditions; must be able to lift, carry, push, and pull up to 50 pounds; exposure to work environments that include; lack of adequate ventilation, cramped quarters, and toxic conditions; superior hand/eye coordination for manipulation tools; utilizes powerful hand, power, and machine tools. Wears distinctive clothing, safety shoes, and personal protective equipment provided by the University at all times when in pay status. Incumbent is considered essential personnel during a campus Emergency (a sudden, unexpected happening; an unforeseen occurrence or condition requiring immediate action). Article 2.11 of the Teamsters CBA Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Academic Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Undergraduate Advising Center Appointment type Temporary: The position will end on or before March 31, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,025.00 - $5,439.00 per month ($60,300.00 - $65,268.00 annually) Salary is commensurate with experience. Position Summary San Francisco State University has long-standing commitments to teaching, learning and social justice. Individuals interested in advancing the University’s strategic plan are strongly encouraged to apply. The Division of Undergraduate Education and Academic Planning is comprised of several units, all of which hold the students we serve at the heart of our institutional mission. One of these units is the Undergraduate Advising Center (UAC), which provides comprehensive academic counseling to help students achieve their academic, personal, and career goals. The center is the hub for undergraduate advising at San Francisco State. The UAC helps all students understand SF State’s graduation requirements, policies, and procedures. Our goal is to encourage self-advocacy, promote academic success, graduation, and a lifetime of learning. This position reports directly to the Director of 1st & 2nd Year Advising and functions under general supervision. The Academic Counselor is responsible for providing consistent, accurate, complex, academic counseling services to a cohort of 1 st year, 2nd year, and undeclared undergraduate students. Working independently, the counselor will provide individual and group counseling that requires the use of counseling techniques to facilitate major and career exploration, evaluate academic interests, and set goals to facilitate student success, persistence and degree completion in a timely manner. In addition, the incumbent will independently lead, develop, plan, implement and evaluate Undergraduate Advising Center projects. Position Information Academic Counseling Counsel undeclared students who are exploring major options; in a one-to-one or group setting, provide academic, personal and career exploration and planning; set goals to ensure acceptance to desired major within 60 units/two-academic years. Independently coordinate and deliver academic advising to an assigned group of students each year; develop action plan for success based on the unique needs of each student; monitor and assess student progress in achieving their path to success and make adjustments to their path based on the progress and changing needs of the student; identify current and potential challenges (e.g. adjustment to college, time-management) and counsel students through complex academic/personal challenges; make appropriate referrals to campus resources. Resolve complex advising-related situations by applying in-depth knowledge of academic policy and recommending an appropriate course of action to students; serve as an advising expert for faculty and staff who need assistance resolving complicated advising issues. Use available technology to implement predictive analytics to provide proactive targeted student support. Provide academic counseling to students individually and in groups at New Student Orientation. Design and deliver general education/registration workshops for incoming students. Provide academic counseling to undergraduate students on general education, graduation requirements other related policies and procedures. Project Coordination & Training Lead, develop, plan, implement and evaluate an Undergraduate Advising Center project(s). Assist in development of different components to support the first year freshman support efforts (ie. Outreach technologies, communications standardization, workshop development, outreach best practices, etc.) Plan, develop and lead topics to train new staff hires and support seasoned advisors. Supervise a graduate intern, providing training support and professional development. Other duties as assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. This position requires thorough knowledge of principles of individual and group behavior and general knowledge of: Principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. Individual counseling techniques. The organizational procedures and activities of the specific campus to which the position is assigned or the ability to rapidly acquire such knowledge. Working knowledge of student services programs outside the program to which immediately assigned. This position requires the ability to: Ability to analyze complex situations accurately and adopt effective courses of action. Advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Establish and maintain cooperative working relationships with a variety of individuals. Carry out a variety of professionally complex assignments without detailed instructions. Preferred Qualifications Education: Master’s degree from an accredited college or university in counseling or related-field and 3 years of student services experience after completion of graduate degree. Knowledge and Abilities: Assist undeclared students in major exploration and provide academic, personal and career planning and goal setting. Provide information on California State University and San Francisco State University policies and procedures. Effectively lead small and large advising workshops for college students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds. Lead, develop, implement and evaluate an advising related project. Use PeopleSoft/Campus Solutions, Box, Google Drive, Microsoft Office Suite, Assist.org, social media and online resources related to academic counseling. Create and edit webpages in Drupal. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Academic Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Undergraduate Advising Center Appointment type Temporary: The position will end on or before March 31, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,025.00 - $5,439.00 per month ($60,300.00 - $65,268.00 annually) Salary is commensurate with experience. Position Summary San Francisco State University has long-standing commitments to teaching, learning and social justice. Individuals interested in advancing the University’s strategic plan are strongly encouraged to apply. The Division of Undergraduate Education and Academic Planning is comprised of several units, all of which hold the students we serve at the heart of our institutional mission. One of these units is the Undergraduate Advising Center (UAC), which provides comprehensive academic counseling to help students achieve their academic, personal, and career goals. The center is the hub for undergraduate advising at San Francisco State. The UAC helps all students understand SF State’s graduation requirements, policies, and procedures. Our goal is to encourage self-advocacy, promote academic success, graduation, and a lifetime of learning. This position reports directly to the Director of 1st & 2nd Year Advising and functions under general supervision. The Academic Counselor is responsible for providing consistent, accurate, complex, academic counseling services to a cohort of 1 st year, 2nd year, and undeclared undergraduate students. Working independently, the counselor will provide individual and group counseling that requires the use of counseling techniques to facilitate major and career exploration, evaluate academic interests, and set goals to facilitate student success, persistence and degree completion in a timely manner. In addition, the incumbent will independently lead, develop, plan, implement and evaluate Undergraduate Advising Center projects. Position Information Academic Counseling Counsel undeclared students who are exploring major options; in a one-to-one or group setting, provide academic, personal and career exploration and planning; set goals to ensure acceptance to desired major within 60 units/two-academic years. Independently coordinate and deliver academic advising to an assigned group of students each year; develop action plan for success based on the unique needs of each student; monitor and assess student progress in achieving their path to success and make adjustments to their path based on the progress and changing needs of the student; identify current and potential challenges (e.g. adjustment to college, time-management) and counsel students through complex academic/personal challenges; make appropriate referrals to campus resources. Resolve complex advising-related situations by applying in-depth knowledge of academic policy and recommending an appropriate course of action to students; serve as an advising expert for faculty and staff who need assistance resolving complicated advising issues. Use available technology to implement predictive analytics to provide proactive targeted student support. Provide academic counseling to students individually and in groups at New Student Orientation. Design and deliver general education/registration workshops for incoming students. Provide academic counseling to undergraduate students on general education, graduation requirements other related policies and procedures. Project Coordination & Training Lead, develop, plan, implement and evaluate an Undergraduate Advising Center project(s). Assist in development of different components to support the first year freshman support efforts (ie. Outreach technologies, communications standardization, workshop development, outreach best practices, etc.) Plan, develop and lead topics to train new staff hires and support seasoned advisors. Supervise a graduate intern, providing training support and professional development. Other duties as assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. This position requires thorough knowledge of principles of individual and group behavior and general knowledge of: Principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. Individual counseling techniques. The organizational procedures and activities of the specific campus to which the position is assigned or the ability to rapidly acquire such knowledge. Working knowledge of student services programs outside the program to which immediately assigned. This position requires the ability to: Ability to analyze complex situations accurately and adopt effective courses of action. Advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Establish and maintain cooperative working relationships with a variety of individuals. Carry out a variety of professionally complex assignments without detailed instructions. Preferred Qualifications Education: Master’s degree from an accredited college or university in counseling or related-field and 3 years of student services experience after completion of graduate degree. Knowledge and Abilities: Assist undeclared students in major exploration and provide academic, personal and career planning and goal setting. Provide information on California State University and San Francisco State University policies and procedures. Effectively lead small and large advising workshops for college students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds. Lead, develop, implement and evaluate an advising related project. Use PeopleSoft/Campus Solutions, Box, Google Drive, Microsoft Office Suite, Assist.org, social media and online resources related to academic counseling. Create and edit webpages in Drupal. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time: