Description
The City of Laguna Beach Community Development Department is seeking customer service-oriented individuals to fill the positions of Permit Technician and Senior Permit Technician! A 4% Cost of Living Increase is scheduled for 07/01/2024. The Position: Under general supervision, assists the public at the Community Development Department front counter; provides information on department services; accepts, processes and reviews forms, plans and permit applications for building, and determines completeness of necessary documents. Reports to the Permit Services Supervisor or Building Official.
Application/Selection Process: All interested applicants must submit a completed online city application. Applications will be accepted on a continuous basis
. Applications will be screened carefully and selected applicants will be invited to participate in a structured panel interview. Those recommended for further evaluation will undergo a department interview with City staff. Based on the City's needs, the selection process may be modified. Candidates will be notified via e-mail of any changes in the selection process.
Pre-Placement Process: The selected candidate must successfully pass a fingerprint check with the State Department of Justice, a pre-placement physical and drug test, educational and employment verification, and reference check(s).
Examples of Duties
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Reviews applications and plans for completeness and accuracy
- Processes and routes plans to all appropriate divisions and departments and determines review for outside agencies
- Issues building, mechanical, electrical, and plumbing permits
- Schedules inspections
- Provides information and services to citizens regarding permit fees, requirements and City regulations
- Calculates permit and development fees
- Prepares reports and correspondence on building related items
- Answers phone and assists customers at the front counter
- Balances daily revenue and prepares claim vouchers
- Responds to citizen complaints
- Orders office supplies and updates department forms as needed
- Provides administrative and clerical staff support services to department personnel as assigned
Qualifications
Any combination demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows:
Education: Graduation from high school or equivalent, supplemented by specialized job-related courses.
Experience: Permit Technician: One (1) year of experience working in a clerical or administrative capacity with strong public contact work, computer usage and providing written and oral communication. Experience with a municipal agency processing and issuing building permits and assisting the public at a front counter is highly desirable.
Senior Permit Technician: Four (4) years of experience with processing and issuing building permits and assisting the public at the building division counter.
License/Certificate Requirements: A valid California Driver’s license and an acceptable driving record are required. An International Code Council (ICC) Permit Technician Certificate is highly desirable.
Supplemental Information
Knowledge of: General construction practices, methods and terminology; operation of general office equipment, including a personal computer using Windows based software, Microsoft Word, Excel, and Outlook. Knowledge of building codes.
Ability to: Read or learn to read plans; calculate fees and building valuations; communicate effectively orally and in writing and maintain composure under pressure; type accurately at a rate of approximately 45 wpm (net) and use correct grammar, spelling and punctuation; effectively multi-task and maintain effective organization of multiple projects and assignments in a busy office environment with frequent interruptions; work effectively under pressure; maintain effective and cooperative working relationships with those encountered in the performance of duties, including the general public.
Laguna Beach: With seven miles of City beaches and towering hills with captivating Pacific views, Laguna Beach residents enjoy some of the most stunning landscapes in Southern California. The
City of Laguna Beach hosts millions of visitors to its world-famous arts festivals and beautiful beaches. Services provided to its resident population of approximately 234,000 include police, fire, marine safety, recreation, parks, public works, community development, parking, transit and animal control.
The Department & Division: The
Community Development Department is organized into five divisions - Administration, Zoning,
Building , Planning, and Code Enforcement.
The Building Division is responsible for the building safety standards for the design, construction, use, and occupancy of all buildings and structures within the City of Laguna Beach.
Benefits for Laguna Beach Municipal Employees' Association (MEA) Retirement: The City offers membership in the California Public Employees Retirement System (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS. 2% at 62 for PEPRA CalPERS members, or 2.5% at 55 for Classic CalPERS members.
Health Coverage: The City covers the medical and dental insurance premium costs for employee-only and provides a contribution towards dependent premium costs. A medical insurance waiver program is available for employees covered by medical insurance other than the City’s medical insurance.
Vacation: Vacation leave accrues at a rate of 96 hours per year. This increases to 136 hours per year after five years of service, and to 176 hours per year after nine years of service. A cash-out option exists for accrued vacation time.
Holiday: The City provides 90 hours for 11 paid holidays per year.
Sick Leave: Sick leave accrues at a rate of 80 hours per year. Unused sick leave is available for cash-in at 50% value into your Retirement Health Savings (RHS) account.
Retirement Health Savings Plan: The City, on your behalf, deposits a monthly pre-tax contribution of $100 into your RHS account.
Life Insurance: The City provides a life insurance benefit in the amount of $50,000, including coverage for Accidental Death and Dismemberment and Long-term Disability.
Pay Plan: The basic pay ranges are composed of 8 steps, with each step varying by approximately 5%.
Acting Pay: Employees will receive an additional 5% of their current base salary for working out of classification for 15 or more consecutive workdays.
Alternate Work Schedule: City Hall is currently operating on a 9/80 work schedule. Other work schedules may be available including, but not limited to, a 4/10, 9/80, 5/8 or other work schedule as may suit the operational needs of the City. Alternate work schedules are subject to City Manager approval.
Other Benefits: The City offers a Flexible Spending Account, Educational Reimbursement Program, Employee Assistance Program, Exceptional Performance Pay Program, and Bilingual Pay Program.
