City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Assistant to the AVP & Dean of Students SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life Appointment Type This is a one-year probationary position. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,850.00 - $6,129.00 Per Month ($70,200 - $73,548.00 Annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist II in the Division of Student Life (DSL) and Dean of Students (DOS) Office is responsible for providing senior-level organizational management and administrative/clerical support to the areas supervised by the Associate Vice President (AVP) for Student Life and Dean of Students and providing administrative support for the Associate Dean and Assistant Dean of Students. The incumbent’s duties and responsibilities are performed independently under the general supervision of the AVP & DOS within established department guidelines and policies. This position makes decisions based on precedent, adherence to policy and guidelines, and in consultation with the AVP & DOS in unusual or unique circumstances. This position calls for a maturity in judgment and the ability to work with a diversity of students, faculty, staff, parents, alumni, and several other various constituents. Position Information Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office. Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support. Serving as the Procurement liaison for the Division; maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals. Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging. Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations. Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues. Assist with Deceased Student Protocol and Notification. Assist with coordinating, drafting, and sending memos for DSL operations. Supervise one or more student assistant(s) and provide on-going training and coaching. Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files. Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members. Assist with property inventory for the division and office. Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning. Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives. Works collaboratively with the departments within the DSL and DOS areas, SAEM, and University faculty and staff to enhance interdepartmental, intradepartmental, and interpersonal communications and decision making. Acts as a liaison between the departments within the DSL and DOS areas and the Office of the Vice President for SAE. Support strategic coordination on AVP & DOS, Associate Dean and Assistant Dean priorities and communications. Communicates with University partners and community stakeholders in consultation with and on behalf of the AVP & DOS. Represents the AVP & DOS at various meetings and workshops and maintains a welcoming and professional demeanor and office environment. Takes initiative and identifies opportunities to relieve the AVP & DOS of non-critical tasks and issues in collaboration with the Associate Dean and Assistant Dean of Students. Prepares meeting files and weekly, monthly, quarterly, or annually reports as requested. Update and maintain divisional and office-specific associated websites. Manage divisional and office-specific marketing materials and social media profiles and digital brand. Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL). Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas. Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies. Reviews human resource protocols, paperwork, and procedures for continuity within the division. Oversight and development of a fiscal management system for the DSL & DOS areas. Keeps updated checks and balances on all associated DSL & DOS accounts. Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports. Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures. Performs research and recommends solutions to any budgetary problems and human resources issues that might arise and ensures effectiveness of those solutions. Reconciles and tracks office credit card purchases and expense reports. Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents. Oversees the collection and deposits of revenue. Planning & Event Oversight Provides support for DOS & DSL events, programs, and initiatives, including fiscal, planning, event implementation, and assessment. Provides support to students and departments regarding organization management and event planning policies and procedures. Regularly conducts assessments and surveys creating feedback to provide information to analyze quality of programs, services, satisfaction, and needs assessment. Conducts research on benchmarking and best practices and drafts relevant reports. At all times Demonstrates behaviors that are in line with the User Friends Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrates safe work practices for oneself, others, and the office environment. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor’s degree highly preferred. 3-5 years of experience in a higher education or academic setting. Senior and/or executive level administrative support experience. Experience providing excellent customer service in higher education. Bilingual skills highly desirable. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the DSL and DOS office. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands and multiple priorities are involved. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of operational and fiscal analysis and techniques. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Demonstrated ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to work with representatives from within and outside the university and handle potentially sensitive situations. Ability to train others on new skills and procedures and provide lead work direction. Ability to keep calm under pressure in a variety of situations and circumstances. Familiarity with Oracle Campus Solutions (CS), OnBase, Qualtrics, Drupal, PeopleSoft, and Maxient. Environmental/Physical/Special The incumbent’s duties and responsibilities are performed within established department guidelines and policies. The incumbent has administrative and budgetary influence over key policies, procedures, objectives, short-term and long-term goals of the department. The incumbent makes decisions based on precedent, adherence to policy and guidelines, and on consultation basis in unusual or unique circumstances with the AVP & Dean of Students and University partners. The incumbent serves as a key contact for all departments reporting to the AVP & Dean of Students. The incumbent manages sensitive information and situations in a confidential manner. The position calls for a maturity in judgment and ability to work with a diverse group of students, faculty, and staff. Occasional night or weekend work may be needed, on an adjusted work schedule. The incumbent performs project leadership and coordination with other administrative support staff in the DOS area. The incumbent provides administrative support to the AVP & Dean of Students including calendar management, purchases, departmental budgets, human resources and project assistance. The incumbent supervises student personnel. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 17 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Assistant to the AVP & Dean of Students SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life Appointment Type This is a one-year probationary position. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,850.00 - $6,129.00 Per Month ($70,200 - $73,548.00 Annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist II in the Division of Student Life (DSL) and Dean of Students (DOS) Office is responsible for providing senior-level organizational management and administrative/clerical support to the areas supervised by the Associate Vice President (AVP) for Student Life and Dean of Students and providing administrative support for the Associate Dean and Assistant Dean of Students. The incumbent’s duties and responsibilities are performed independently under the general supervision of the AVP & DOS within established department guidelines and policies. This position makes decisions based on precedent, adherence to policy and guidelines, and in consultation with the AVP & DOS in unusual or unique circumstances. This position calls for a maturity in judgment and the ability to work with a diversity of students, faculty, staff, parents, alumni, and several other various constituents. Position Information Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office. Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support. Serving as the Procurement liaison for the Division; maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals. Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging. Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations. Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues. Assist with Deceased Student Protocol and Notification. Assist with coordinating, drafting, and sending memos for DSL operations. Supervise one or more student assistant(s) and provide on-going training and coaching. Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files. Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members. Assist with property inventory for the division and office. Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning. Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives. Works collaboratively with the departments within the DSL and DOS areas, SAEM, and University faculty and staff to enhance interdepartmental, intradepartmental, and interpersonal communications and decision making. Acts as a liaison between the departments within the DSL and DOS areas and the Office of the Vice President for SAE. Support strategic coordination on AVP & DOS, Associate Dean and Assistant Dean priorities and communications. Communicates with University partners and community stakeholders in consultation with and on behalf of the AVP & DOS. Represents the AVP & DOS at various meetings and workshops and maintains a welcoming and professional demeanor and office environment. Takes initiative and identifies opportunities to relieve the AVP & DOS of non-critical tasks and issues in collaboration with the Associate Dean and Assistant Dean of Students. Prepares meeting files and weekly, monthly, quarterly, or annually reports as requested. Update and maintain divisional and office-specific associated websites. Manage divisional and office-specific marketing materials and social media profiles and digital brand. Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL). Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas. Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies. Reviews human resource protocols, paperwork, and procedures for continuity within the division. Oversight and development of a fiscal management system for the DSL & DOS areas. Keeps updated checks and balances on all associated DSL & DOS accounts. Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports. Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures. Performs research and recommends solutions to any budgetary problems and human resources issues that might arise and ensures effectiveness of those solutions. Reconciles and tracks office credit card purchases and expense reports. Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents. Oversees the collection and deposits of revenue. Planning & Event Oversight Provides support for DOS & DSL events, programs, and initiatives, including fiscal, planning, event implementation, and assessment. Provides support to students and departments regarding organization management and event planning policies and procedures. Regularly conducts assessments and surveys creating feedback to provide information to analyze quality of programs, services, satisfaction, and needs assessment. Conducts research on benchmarking and best practices and drafts relevant reports. At all times Demonstrates behaviors that are in line with the User Friends Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrates safe work practices for oneself, others, and the office environment. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor’s degree highly preferred. 3-5 years of experience in a higher education or academic setting. Senior and/or executive level administrative support experience. Experience providing excellent customer service in higher education. Bilingual skills highly desirable. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the DSL and DOS office. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands and multiple priorities are involved. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of operational and fiscal analysis and techniques. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Demonstrated ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to work with representatives from within and outside the university and handle potentially sensitive situations. Ability to train others on new skills and procedures and provide lead work direction. Ability to keep calm under pressure in a variety of situations and circumstances. Familiarity with Oracle Campus Solutions (CS), OnBase, Qualtrics, Drupal, PeopleSoft, and Maxient. Environmental/Physical/Special The incumbent’s duties and responsibilities are performed within established department guidelines and policies. The incumbent has administrative and budgetary influence over key policies, procedures, objectives, short-term and long-term goals of the department. The incumbent makes decisions based on precedent, adherence to policy and guidelines, and on consultation basis in unusual or unique circumstances with the AVP & Dean of Students and University partners. The incumbent serves as a key contact for all departments reporting to the AVP & Dean of Students. The incumbent manages sensitive information and situations in a confidential manner. The position calls for a maturity in judgment and ability to work with a diverse group of students, faculty, and staff. Occasional night or weekend work may be needed, on an adjusted work schedule. The incumbent performs project leadership and coordination with other administrative support staff in the DOS area. The incumbent provides administrative support to the AVP & Dean of Students including calendar management, purchases, departmental budgets, human resources and project assistance. The incumbent supervises student personnel. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 17 2024 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Admissions & Outreach Communications Coordinator Classification Title: Public Affairs/Communications Specialist II Posting Details Priority Application Date (Posting will remain open until filled): Sunday, March 3rd @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general supervision, the Admissions & Outreach Communications Coordinator (Coordinator) serves as the lead contact for Hobsons (Admissions Communication Data Management System) and inputs all data and communication requests. The Coordinator is responsible for the application development, implementation, testing, reporting, and support for all communication modules within Hobsons. This position is also responsible for collaborating with other departments to create communication plans for prospective students, applied/admitted students, and Admission and Outreach events. They will be responsible for sending out messages to students, incoming students, and the community regarding admission events and deadlines. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : Anticipated hiring range is $3,949 per month CSU Classification Salary Range : $3,949 per month - $7,143 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Entry to the first level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Required Qualifications Excellent oral and written communication skills. Knowledge of methods, procedures, practices, and activities of the data management area. Advanced level knowledge to work independently on technology and software applications such as word processing, spreadsheets, database management, and communication tools. Ability to interpret and apply department policies and procedures. Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus. Advanced level knowledge of English grammar, business writing, punctuation, and spelling. Ability to use initiative and resourcefulness in planning work assignments. Strong ability to reason logically, ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Ability to interact and communicate effectively with a variety of internal partners from university management, faculty, and staff. Ability to compose and appropriately format statistical data reports. Ability to perform accurately in a detail-oriented environment. Must plan and execute multiple work priorities, organize, and plan work and projects. Ability to modify communication plans quickly and accurately in response to changing directives and enrollment environment. Exceptional interpersonal skills, to deal tactfully and effectively with faculty and staff working under stress and pressure of short deadlines and multiple projects. Condition of Employment Ability to pass a background check Preferred Qualifications Computing experience which includes demonstrated knowledge of relevant hardware, software, maintenance, and user support; skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Knowledge of campus and admissions specific software systems and applications such as CMS, Data Warehouse, Student Center, My SacState, and CSU Mentor. Knowledge of CSU and Sacramento State admission requirements, processes, and timelines. Familiarity with Sacramento State academic and student programs and offerings. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Admissions & Outreach Communications Coordinator Classification Title: Public Affairs/Communications Specialist II Posting Details Priority Application Date (Posting will remain open until filled): Sunday, March 3rd @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general supervision, the Admissions & Outreach Communications Coordinator (Coordinator) serves as the lead contact for Hobsons (Admissions Communication Data Management System) and inputs all data and communication requests. The Coordinator is responsible for the application development, implementation, testing, reporting, and support for all communication modules within Hobsons. This position is also responsible for collaborating with other departments to create communication plans for prospective students, applied/admitted students, and Admission and Outreach events. They will be responsible for sending out messages to students, incoming students, and the community regarding admission events and deadlines. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : Anticipated hiring range is $3,949 per month CSU Classification Salary Range : $3,949 per month - $7,143 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Entry to the first level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Required Qualifications Excellent oral and written communication skills. Knowledge of methods, procedures, practices, and activities of the data management area. Advanced level knowledge to work independently on technology and software applications such as word processing, spreadsheets, database management, and communication tools. Ability to interpret and apply department policies and procedures. Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus. Advanced level knowledge of English grammar, business writing, punctuation, and spelling. Ability to use initiative and resourcefulness in planning work assignments. Strong ability to reason logically, ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Ability to interact and communicate effectively with a variety of internal partners from university management, faculty, and staff. Ability to compose and appropriately format statistical data reports. Ability to perform accurately in a detail-oriented environment. Must plan and execute multiple work priorities, organize, and plan work and projects. Ability to modify communication plans quickly and accurately in response to changing directives and enrollment environment. Exceptional interpersonal skills, to deal tactfully and effectively with faculty and staff working under stress and pressure of short deadlines and multiple projects. Condition of Employment Ability to pass a background check Preferred Qualifications Computing experience which includes demonstrated knowledge of relevant hardware, software, maintenance, and user support; skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Knowledge of campus and admissions specific software systems and applications such as CMS, Data Warehouse, Student Center, My SacState, and CSU Mentor. Knowledge of CSU and Sacramento State admission requirements, processes, and timelines. Familiarity with Sacramento State academic and student programs and offerings. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary This position will provide administrative support to various Departments, Department Chairs/Directors, faculty, staff, and students in a wide variety of areas, including budgeting and finance, communications, scheduling, and record keeping. The Administrative Support Coordinator also acts as a customer service specialist for its constituents: faculty, staff, students, and the public-at-large. This position may support multiple department units simultaneously, and the various units supported can be complex in nature, requiring the ability to quickly learn the intricacies of each department and make independent decisions about the proper course of action on various tasks." Key Responsibilities Budget and Financial - Independently carries out data entry tasks for recording expenditures. Reconciles funds monthly, reporting any discrepancies to the Dean's office and maintaining an accurate balance of funds. Administration, Communications, and Customer Service - Serves as a liaison between students, faculty, administrators, and the public, which includes answering phones and greeting Department visitors, and possesses the ability to independently solve customer problems and identify appropriate resources. Personnel Support & Coordination - Provides administrative support to the Chair/Director for the recruitment process of faculty, staff, student assistants, and independent contractors, adhering to CSULB/CHHS policies and procedures. Record Keeping & Inventory - Maintains all department data, including but not limited to personnel, grant, accreditation, and student data, as needed per CSULB and CHHS policy or based on the needs of the department. Class Scheduling Support - Assists Chair/Director in tracking faculty schedule availability and preferences. Enters scheduling data into database and runs reports relative to faculty and classroom resource allocations. Knowledge Skills and Abilities Knowledge of various Microsoft Products, including Microsoft Office. Microsoft Excel experience and skills are required. Experience in PeopleSoft and SharePoint are highly preferred. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to five years of administrative support experience required. Experience with purchasing and managing a budget preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department College of Health and Human Services Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: $3,865 - $5,000 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: $3,865 - $6,336 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Jan 08 2024 Pacific Standard Time Applications close: Apr 09 2024 Pacific Daylight Time Closing Date/Time:
Mar 27, 2024
Job Summary This position will provide administrative support to various Departments, Department Chairs/Directors, faculty, staff, and students in a wide variety of areas, including budgeting and finance, communications, scheduling, and record keeping. The Administrative Support Coordinator also acts as a customer service specialist for its constituents: faculty, staff, students, and the public-at-large. This position may support multiple department units simultaneously, and the various units supported can be complex in nature, requiring the ability to quickly learn the intricacies of each department and make independent decisions about the proper course of action on various tasks." Key Responsibilities Budget and Financial - Independently carries out data entry tasks for recording expenditures. Reconciles funds monthly, reporting any discrepancies to the Dean's office and maintaining an accurate balance of funds. Administration, Communications, and Customer Service - Serves as a liaison between students, faculty, administrators, and the public, which includes answering phones and greeting Department visitors, and possesses the ability to independently solve customer problems and identify appropriate resources. Personnel Support & Coordination - Provides administrative support to the Chair/Director for the recruitment process of faculty, staff, student assistants, and independent contractors, adhering to CSULB/CHHS policies and procedures. Record Keeping & Inventory - Maintains all department data, including but not limited to personnel, grant, accreditation, and student data, as needed per CSULB and CHHS policy or based on the needs of the department. Class Scheduling Support - Assists Chair/Director in tracking faculty schedule availability and preferences. Enters scheduling data into database and runs reports relative to faculty and classroom resource allocations. Knowledge Skills and Abilities Knowledge of various Microsoft Products, including Microsoft Office. Microsoft Excel experience and skills are required. Experience in PeopleSoft and SharePoint are highly preferred. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to five years of administrative support experience required. Experience with purchasing and managing a budget preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department College of Health and Human Services Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: $3,865 - $5,000 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: $3,865 - $6,336 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Jan 08 2024 Pacific Standard Time Applications close: Apr 09 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary The IT & Facilities Coordinator provides administrative support to both the CHHS IT unit and the CHHS Facilities unit in a wide variety of areas, including budgeting and finance, communications, scheduling, record keeping, and personnel matters. They provide support to both the CHHS IT Supervisor and the CHHS Facilities Lead. They also act as a customer service specialist for its constituents: faculty, staff, and students. Key Responsibilities Budget, Financial, & Data Analysis - Reconciles IT/Facilities funds every month, reporting errors to IT/Facilities Lead(s); maintains fund balances for CHHS IT group and CHHS Facilities group. Performs data entry of expenditures. Provides reports and financial information to IT/Facilities Leads, as needed. Administration, Communications, & Customer Service - Serves as liaison between staff, faculty, and IT Techs, including answering phones and routing group emails. Is able to independently solve customer problems and identify appropriate resources. Scheduling Support - Supports the Facilities Lead and Lab Techs with the Room Scheduling System for shared rooms/lab spaces for campus-wide use, including making the proper room allocations, as needed. Record Keeping & Inventory - Maintains data, including but not limited to personnel, financial, the IT Document Library, physical inventory, as needed per CSULB and CHHS policy or based on the needs of the department. Personnel Support & Coordination - Provides administrative support to CHHS IT group and the CHHS Facilities group for recruitment process of staff, student assistants, and independent contractors per CSULB/CHHS policies and procedures. Knowledge Skills and Abilities Knowledge of various Microsoft Products, including Microsoft Office. Microsoft Excel experience and skills. Ability to analyze, evaluate, and develop administrative policies and procedures. Strong organizational and communication skills to communicate effectively with diverse faculty, staff, students, and general public and provide excellent customer service. Ability to establish and maintain cooperative working relationships and be an active team participant. Ability to work independently and be accountable for work activities and follow through on assignments. Detail oriented approach to work essential. Ability to plan, prioritize, and coordinate tasks so that multiple projects may be completed, and deadlines met in a busy environment. Ability to analyze and solve problems as situations arise. Knowledge of University policies and procedures. Extensive PeopleSoft Experience: DataWarehouse, Peoplesoft CFS. Must have a thorough understanding of CSU and CSULB travel and purchasing policies; must be a subject matter expert. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience •Equivalent to five years of administrative support experience required. •Equivalent to a bachelor's degree in a related field or comparable related experience preferred. • General administrative experience including purchasing and managing a budget is preferred. • Experience in PeopleSoft and Sharepoint are highly preferred. Physical Summary Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking. Department CHHS Academic Support Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,865 - $5,000 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,865 - $6,336 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Mar 27 2024 Pacific Daylight Time Closing Date/Time:
Mar 13, 2024
Job Summary The IT & Facilities Coordinator provides administrative support to both the CHHS IT unit and the CHHS Facilities unit in a wide variety of areas, including budgeting and finance, communications, scheduling, record keeping, and personnel matters. They provide support to both the CHHS IT Supervisor and the CHHS Facilities Lead. They also act as a customer service specialist for its constituents: faculty, staff, and students. Key Responsibilities Budget, Financial, & Data Analysis - Reconciles IT/Facilities funds every month, reporting errors to IT/Facilities Lead(s); maintains fund balances for CHHS IT group and CHHS Facilities group. Performs data entry of expenditures. Provides reports and financial information to IT/Facilities Leads, as needed. Administration, Communications, & Customer Service - Serves as liaison between staff, faculty, and IT Techs, including answering phones and routing group emails. Is able to independently solve customer problems and identify appropriate resources. Scheduling Support - Supports the Facilities Lead and Lab Techs with the Room Scheduling System for shared rooms/lab spaces for campus-wide use, including making the proper room allocations, as needed. Record Keeping & Inventory - Maintains data, including but not limited to personnel, financial, the IT Document Library, physical inventory, as needed per CSULB and CHHS policy or based on the needs of the department. Personnel Support & Coordination - Provides administrative support to CHHS IT group and the CHHS Facilities group for recruitment process of staff, student assistants, and independent contractors per CSULB/CHHS policies and procedures. Knowledge Skills and Abilities Knowledge of various Microsoft Products, including Microsoft Office. Microsoft Excel experience and skills. Ability to analyze, evaluate, and develop administrative policies and procedures. Strong organizational and communication skills to communicate effectively with diverse faculty, staff, students, and general public and provide excellent customer service. Ability to establish and maintain cooperative working relationships and be an active team participant. Ability to work independently and be accountable for work activities and follow through on assignments. Detail oriented approach to work essential. Ability to plan, prioritize, and coordinate tasks so that multiple projects may be completed, and deadlines met in a busy environment. Ability to analyze and solve problems as situations arise. Knowledge of University policies and procedures. Extensive PeopleSoft Experience: DataWarehouse, Peoplesoft CFS. Must have a thorough understanding of CSU and CSULB travel and purchasing policies; must be a subject matter expert. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience •Equivalent to five years of administrative support experience required. •Equivalent to a bachelor's degree in a related field or comparable related experience preferred. • General administrative experience including purchasing and managing a budget is preferred. • Experience in PeopleSoft and Sharepoint are highly preferred. Physical Summary Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking. Department CHHS Academic Support Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,865 - $5,000 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,865 - $6,336 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Mar 27 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Director of Marketing and Communications Administrator Level II This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the MPP IV. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education (CPaGE) Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,334.00 - $10,000.00 monthly ($100,008.00 - $120,000.00 Annually) Salary is commensurate with experience. Position Summary This position reports to the Dean and is responsible for strategic planning, implementation, budget, and metrics of all marketing functions across all platforms to increase enrollments in CPaGE's domestic, professional, and international programs. The Director of Marketing and Communications will supervise and develop a team, including, but not limited to, a web programmer, web programming specialist and social media content specialist, that is collaborative, creative and accountable. Position Information Marketing Leadership Manage, develop, and implement strategy and initiatives that promote and grow all CPaGE programs across all media (e.g., social, print, website). Create an annual marketing plan with measurable outcomes and review quarterly. Work in concert with the Dean and leadership team to determine the strategies and tactics that drive the creation and distribution of traditional, digital, and other marketing efforts. Build and launch campaigns based on the agreed upon strategies and tactics. Establish and manage an annual marketing budget. Employ analytics and follow-up research to determine which avenues provide the most return for a limited marketing budget. Determine target markets, audiences, and media through research, focus groups and other methods to continually increase CPaGE’s enrollment and branding awareness. Build creative briefs and positional strategies, marketing plans and other guiding documents that set the goals and objectives for each campaign/project and that outline and track a clear set of deliverables. Determine sustainable and effective ways to work with divisions across the college to help them build high-quality, targeted, affordable, and on-brand efforts to reach their specific needs within the CPaGE overall marketing strategy. Establish a common language and talking points for leadership and staff to employ when presenting CPaGE’s mission, vision, and goals. Report out regularly to college staff, leadership and other stakeholders via email and presentations. Develop a consistent CPaGE graphic style that aligns with university guidelines. Managerial Manage and develop a productive, collaborative and outcomes driven marketing team. Supervise the marketing department staff and mentor professional development. Model effective communication strategies and provide coaching as needed. Administrative/Cross-Campus Collaboration Develop productive relationships with SF State Strategic Marketing and Communications and other SF State departments as needed to realize marketing goals. Align CPaGE marketing initiatives with the university’s strategic initiatives and priorities. Secure affordable and effective marketing opportunities for the CPaGE by developing solid relationships with available outlets and a continually expanding understanding of the options becoming available. Oversee campaign deliverables in a project management system to ensure timeline, approvals and budget are met. Manage CRM (customer relationship management) software and lead implementation of same. Manage multiple workflows, priorities and projects simultaneously. Stay informed of and ensures industry best practices and outcomes that support the goals, brand, image, and mission of CPaGE across all media channels. Other Duties as Assigned Minimum Qualifications Bachelor’s degree in business administration, marketing, or similar field. 5 years of strategic marketing experience in higher education with a proven track record of results. 5 years of managerial experience. Demonstrated, excellent people skills. Demonstrated, excellent communication skills. Demonstrated, excellent project management skills. Preferred Qualifications Master’s degree in business administration or similar field. Experience managing staff in a represented environment. Knowledge of CSU procedures and relevant policies. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Director of Marketing and Communications Administrator Level II This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the MPP IV. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education (CPaGE) Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,334.00 - $10,000.00 monthly ($100,008.00 - $120,000.00 Annually) Salary is commensurate with experience. Position Summary This position reports to the Dean and is responsible for strategic planning, implementation, budget, and metrics of all marketing functions across all platforms to increase enrollments in CPaGE's domestic, professional, and international programs. The Director of Marketing and Communications will supervise and develop a team, including, but not limited to, a web programmer, web programming specialist and social media content specialist, that is collaborative, creative and accountable. Position Information Marketing Leadership Manage, develop, and implement strategy and initiatives that promote and grow all CPaGE programs across all media (e.g., social, print, website). Create an annual marketing plan with measurable outcomes and review quarterly. Work in concert with the Dean and leadership team to determine the strategies and tactics that drive the creation and distribution of traditional, digital, and other marketing efforts. Build and launch campaigns based on the agreed upon strategies and tactics. Establish and manage an annual marketing budget. Employ analytics and follow-up research to determine which avenues provide the most return for a limited marketing budget. Determine target markets, audiences, and media through research, focus groups and other methods to continually increase CPaGE’s enrollment and branding awareness. Build creative briefs and positional strategies, marketing plans and other guiding documents that set the goals and objectives for each campaign/project and that outline and track a clear set of deliverables. Determine sustainable and effective ways to work with divisions across the college to help them build high-quality, targeted, affordable, and on-brand efforts to reach their specific needs within the CPaGE overall marketing strategy. Establish a common language and talking points for leadership and staff to employ when presenting CPaGE’s mission, vision, and goals. Report out regularly to college staff, leadership and other stakeholders via email and presentations. Develop a consistent CPaGE graphic style that aligns with university guidelines. Managerial Manage and develop a productive, collaborative and outcomes driven marketing team. Supervise the marketing department staff and mentor professional development. Model effective communication strategies and provide coaching as needed. Administrative/Cross-Campus Collaboration Develop productive relationships with SF State Strategic Marketing and Communications and other SF State departments as needed to realize marketing goals. Align CPaGE marketing initiatives with the university’s strategic initiatives and priorities. Secure affordable and effective marketing opportunities for the CPaGE by developing solid relationships with available outlets and a continually expanding understanding of the options becoming available. Oversee campaign deliverables in a project management system to ensure timeline, approvals and budget are met. Manage CRM (customer relationship management) software and lead implementation of same. Manage multiple workflows, priorities and projects simultaneously. Stay informed of and ensures industry best practices and outcomes that support the goals, brand, image, and mission of CPaGE across all media channels. Other Duties as Assigned Minimum Qualifications Bachelor’s degree in business administration, marketing, or similar field. 5 years of strategic marketing experience in higher education with a proven track record of results. 5 years of managerial experience. Demonstrated, excellent people skills. Demonstrated, excellent communication skills. Demonstrated, excellent project management skills. Preferred Qualifications Master’s degree in business administration or similar field. Experience managing staff in a represented environment. Knowledge of CSU procedures and relevant policies. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Athletics Coordinator of Administration Athletics Job #535548 First Review Date: Thursday, March 7, 2024 Open Until Filled Internal Recruitment Only At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535548) Administrative Analyst/Specialist II, Athletics Coordinator of Administration, Hiring Range: $5,273 - $5,537 monthly. This is a full-time, benefitted, exempt, 12-month pay plan permanent position with a one-year probationary period in Athletics Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary: Working independently, under the general supervision and direction of the Executive Director of Intercollegiate Athletics, the Athletics Coordinator of Administration is directly responsible for and participates in the administrative operations of the Department of Intercollegiate Athletics. This position is the primary point of contact for the department, is responsible for coordinating special events and game management, and provides lead work direction and training to student interns and employees. This position is responsible for scheduling campus facilities for games and practices through event and space management systems. This position works some nights and weekends as needed for game and event needs. Key Responsibilities: Special Events Coordination - 25% Coordinates the planning and execution of Athletics special events; including VIP and donor events in conjunction with the President’s Office; Performs event-based budget planning and reporting; Assists in the development of event invitation lists, and manages the reservation process for internal and external events; Responsible for the seasonal and ongoing coordination and implementation of the Athletics Department master schedule; provides guidance and advice to external relations personnel on the development and maintenance of a year-long special events calendar; and Maintains learning guides for event processes in Peoplesoft regarding game contracts, facility/maintenance requests, and scheduling support for the department. Game Management - 25% Plans and manages the scheduling, logistics, and operations of athletics-based events and competitions; Responsible for the management of special event and facility rentals; coordinates the use of assigned athletics facilities for summer camps; In consultation with Campus Risk Management, develops and implements facility policies regarding safety, security, liability, maintenance, ADA, budget and personnel; Provides support for event management, promotions, community engagement and fund advancement initiatives in support of the university and Intercollegiate Athletics and Campus Recreation; and Provides lead oversight to student staff under general direction of the Athletic Director. Confidential Personnel & Student Support - 25% Handles sensitive and highly confidential information including Level 1 data; Provides consultation on employee staffing needs to solve office administrative problems; As a department liaison, works directly with students, coaches, staff members, Human Resources and other campus departments on a range of public and private matters that include (but are not limited to) catastrophic or medical withdrawals, student absences, community disasters, or death; assesses and triages issues of concern for student athletes and makes appropriate referrals, and coordinates with UPD regarding missing students; Provides student conduct verification and community service placements; Coordinator of subpoenaed or requested student records which includes reviewing and redacting personal FERPA protected information; Develops and composes confidential correspondence regarding high-level sensitive issues; Responsible for ensuring that coach evaluations are scheduled and performed, electronic personnel action files (E-PAF) are submitted, and the evaluation process and deadlines are met in a timely manner; Completes and files coach contracts & Human Resources documents; Provides perspective, consultation and coordination of staff and coach recruitments, including writing and submitting position descriptions and vacancy announcements; monitors recruitment process and generates and submits appointment and separation documents; performs onboarding and training of new personnel; Assists with Clery Act reporting on behalf of the department; Provides Title IX back-up support for the Assistant Athletics Director for Compliance; and Projects department needs to be determined by the Director of Athletics. General Administrative Functions - 20% Consults and coordinates with Athletic Department heads to implement new projects, procedures, and programs related to the goals of the Athletics Department; Responsible for the research, analysis, and interpretation of departmental policies and procedures, applying judgment and discretion in their application, and assists in the development of those policies and procedures; ensures that the department policies and procedures manuals are developed and maintained; Serves as the Athletics Department travel expert and provides training and assistance to staff and coaches regarding travel policies, makes travel arrangements as needed, including booking and submitting travel requests and expense reports; Supports department in purchases through use of pro-card and providing support reconciling pro-cards; Supervises the graduate assistant program, and manages the orientation and training of student graduate assistants/interns; responsible for hiring and training student assistants and establishes priorities and workflow, delegating work as needed; Maintains records of required certifications for department staff, coaches, and student workers; ensures that required certifications are completed as needed; Receives and composes sensitive correspondence and other communications; supports and coordinates general office activities and oversees all reception services, including a wide variety of visitors, students, staff, alumni, community members and donors; Maintains paper and electronic filing systems; manages phone lines; arranges meetings and events for the Director of Athletics and the department; Acts as the key advisor for the department, responsible for requesting program access, key cards, phone line connections, printer payments, maintenance requests, makes room/field reservations, and log of games; responsible for office inventory, equipment maintenance, and ordering supplies; submits requisitions and purchase orders as required; prepares and submits own ProCard reconciliation and that of the Director of Athletics; and Tracks non-conference game contract workflow, forms, signatures, reconciliation and filing. General Administrative Functions - 20% Knowledge, Skills, and Abilities Associated with this Position Include: Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management including advanced customer service and computer skills. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the university and the athletics department, to develop conclusions and make recommendations. Ability to train others on new skills and procedures and provide lead work direction. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Must possess a valid California Driver’s License. Preferred Qualifications: Equivalent to five years of progressively responsible administrative experience which has provided the applicant with the knowledge and abilities listed above. Experience working in a university athletic department or at Cal Poly Humboldt. Recent professional experience using personal computers and a variety of software applications including a thorough knowledge of PC and/or Mac environments, extensive experience using MS Office (Word, Excel and others), and email/calendaring programs. Experience with systems such as SAP Concur Travel, Peoplesoft and OBI (Oracle Business Intelligence), Zoom, 25Live, CHRS Recruiting (PageUp), DocuSign, Drupal, Google Suite (includes Google Drive, Docs, Sheets and Forms) is preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is for first review is Thursday, March 7. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: February 22, 2023 Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Athletics Coordinator of Administration Athletics Job #535548 First Review Date: Thursday, March 7, 2024 Open Until Filled Internal Recruitment Only At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535548) Administrative Analyst/Specialist II, Athletics Coordinator of Administration, Hiring Range: $5,273 - $5,537 monthly. This is a full-time, benefitted, exempt, 12-month pay plan permanent position with a one-year probationary period in Athletics Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary: Working independently, under the general supervision and direction of the Executive Director of Intercollegiate Athletics, the Athletics Coordinator of Administration is directly responsible for and participates in the administrative operations of the Department of Intercollegiate Athletics. This position is the primary point of contact for the department, is responsible for coordinating special events and game management, and provides lead work direction and training to student interns and employees. This position is responsible for scheduling campus facilities for games and practices through event and space management systems. This position works some nights and weekends as needed for game and event needs. Key Responsibilities: Special Events Coordination - 25% Coordinates the planning and execution of Athletics special events; including VIP and donor events in conjunction with the President’s Office; Performs event-based budget planning and reporting; Assists in the development of event invitation lists, and manages the reservation process for internal and external events; Responsible for the seasonal and ongoing coordination and implementation of the Athletics Department master schedule; provides guidance and advice to external relations personnel on the development and maintenance of a year-long special events calendar; and Maintains learning guides for event processes in Peoplesoft regarding game contracts, facility/maintenance requests, and scheduling support for the department. Game Management - 25% Plans and manages the scheduling, logistics, and operations of athletics-based events and competitions; Responsible for the management of special event and facility rentals; coordinates the use of assigned athletics facilities for summer camps; In consultation with Campus Risk Management, develops and implements facility policies regarding safety, security, liability, maintenance, ADA, budget and personnel; Provides support for event management, promotions, community engagement and fund advancement initiatives in support of the university and Intercollegiate Athletics and Campus Recreation; and Provides lead oversight to student staff under general direction of the Athletic Director. Confidential Personnel & Student Support - 25% Handles sensitive and highly confidential information including Level 1 data; Provides consultation on employee staffing needs to solve office administrative problems; As a department liaison, works directly with students, coaches, staff members, Human Resources and other campus departments on a range of public and private matters that include (but are not limited to) catastrophic or medical withdrawals, student absences, community disasters, or death; assesses and triages issues of concern for student athletes and makes appropriate referrals, and coordinates with UPD regarding missing students; Provides student conduct verification and community service placements; Coordinator of subpoenaed or requested student records which includes reviewing and redacting personal FERPA protected information; Develops and composes confidential correspondence regarding high-level sensitive issues; Responsible for ensuring that coach evaluations are scheduled and performed, electronic personnel action files (E-PAF) are submitted, and the evaluation process and deadlines are met in a timely manner; Completes and files coach contracts & Human Resources documents; Provides perspective, consultation and coordination of staff and coach recruitments, including writing and submitting position descriptions and vacancy announcements; monitors recruitment process and generates and submits appointment and separation documents; performs onboarding and training of new personnel; Assists with Clery Act reporting on behalf of the department; Provides Title IX back-up support for the Assistant Athletics Director for Compliance; and Projects department needs to be determined by the Director of Athletics. General Administrative Functions - 20% Consults and coordinates with Athletic Department heads to implement new projects, procedures, and programs related to the goals of the Athletics Department; Responsible for the research, analysis, and interpretation of departmental policies and procedures, applying judgment and discretion in their application, and assists in the development of those policies and procedures; ensures that the department policies and procedures manuals are developed and maintained; Serves as the Athletics Department travel expert and provides training and assistance to staff and coaches regarding travel policies, makes travel arrangements as needed, including booking and submitting travel requests and expense reports; Supports department in purchases through use of pro-card and providing support reconciling pro-cards; Supervises the graduate assistant program, and manages the orientation and training of student graduate assistants/interns; responsible for hiring and training student assistants and establishes priorities and workflow, delegating work as needed; Maintains records of required certifications for department staff, coaches, and student workers; ensures that required certifications are completed as needed; Receives and composes sensitive correspondence and other communications; supports and coordinates general office activities and oversees all reception services, including a wide variety of visitors, students, staff, alumni, community members and donors; Maintains paper and electronic filing systems; manages phone lines; arranges meetings and events for the Director of Athletics and the department; Acts as the key advisor for the department, responsible for requesting program access, key cards, phone line connections, printer payments, maintenance requests, makes room/field reservations, and log of games; responsible for office inventory, equipment maintenance, and ordering supplies; submits requisitions and purchase orders as required; prepares and submits own ProCard reconciliation and that of the Director of Athletics; and Tracks non-conference game contract workflow, forms, signatures, reconciliation and filing. General Administrative Functions - 20% Knowledge, Skills, and Abilities Associated with this Position Include: Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management including advanced customer service and computer skills. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the university and the athletics department, to develop conclusions and make recommendations. Ability to train others on new skills and procedures and provide lead work direction. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Must possess a valid California Driver’s License. Preferred Qualifications: Equivalent to five years of progressively responsible administrative experience which has provided the applicant with the knowledge and abilities listed above. Experience working in a university athletic department or at Cal Poly Humboldt. Recent professional experience using personal computers and a variety of software applications including a thorough knowledge of PC and/or Mac environments, extensive experience using MS Office (Word, Excel and others), and email/calendaring programs. Experience with systems such as SAP Concur Travel, Peoplesoft and OBI (Oracle Business Intelligence), Zoom, 25Live, CHRS Recruiting (PageUp), DocuSign, Drupal, Google Suite (includes Google Drive, Docs, Sheets and Forms) is preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is for first review is Thursday, March 7. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: February 22, 2023 Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary Classified as: Confidential Administrative Support (PSL I or II, depending on the qualifications of the successful finalist) Full-time position available on or after April 1, 2024 in Human Resources. This position will perform administrative, technical, and analytical work in support of the University’s Employee Services unit, including benefits, leaves of absence, employment transactions, benefit transactions, and perform related duties as assigned. In addition to administrative functions, the incumbent will research and provide analyses based on applicable state and federal laws, technical letters, executive orders, collective bargaining agreements, policies, procedures, and best practices. The incumbent will perform varied and complex work that includes doing research and analysis; providing recommendations on policy and procedure; providing guidance, training, and advice; ensuring compliance; and preparing reports for areas of responsibility. Incumbent will serve as a resource to university students, staff, and managers and will be responsible for preparing complex reports and handling work tasks of a highly confidential and sensitive nature, including in support of developing management’s positions with regard to meet and confer, collective bargaining, and responding to grievances/complaints. The Confidential Admin Support Level I position is non-exempt. Incumbents at this level will work under direct supervision and are able to demonstrate a basic understanding of the standard principles and terminology associated with the position, address common problems of limited scope, and demonstrate work-ready communication skills. The Confidential Admin Support Level II position is exempt. Incumbents at this level will work under general supervision and possess the experience to be fully proficient in performing most or all of the work assignments independently while applying judgement to solve a wide range of human resources-related inquiries using effective communication and listening skills. The position will be hired at the appropriate level based on the qualifications of the successful candidate. Job Duties Duties include but are not limited to: Respond to general questions regarding benefit eligibility and benefits enrollment. Assist employees with understanding benefit programs, standard enrollment processes and deadlines; respond to questions and concerns, sometimes of a sensitive and confidential nature. Ensure compliance with applicable laws including, but not limited to, HIPAA, COBRA, and ACA/Covered California. Assist in ensuring ACA compliance in hiring processes and that codes are entered and audited for accuracy and timeliness for all university employees. Assist with the processing of benefit enrollments, cancellations, and changes through various systems; tracking, auditing and confirming enrollments, troubleshooting, and records maintenance; assess, research, and resolve various and complex/unique benefits systems and/or enrollment issues. Act as liaison between various agencies, including CalPERS, State Controller's Office (SCO), CSU Chancellor's Office, to research and resolve identified issues with limited or conflicting direction or guidance. Research and determine validity of SCO accounts receivables and notify benefits eligible employees of accounts receivable collections ensuring compliance with applicable laws, regulations, and procedures. Maintain confidential records and information. Assist with composing and publishing university communications regarding benefits programs; organize and coordinate various benefit related workshops for campus employees (i.e. Benefits Fair); ensure website and other informational materials are up to date with regard to areas of responsibility. Process Dependent Eligibility Verification (DEV) forms and update in CHRS/PeopleSoft. Generate proof of insurance/termination of coverage letters as needed. Assist in administering COBRA. Assist in administering the Fee Waiver program, including tracking, approving, and communicating with other CSU campuses. Serve as CalPERS Election Officer. Perform data collection, data entry, and data analysis as needed. Establish and maintain filing and reporting systems. Run reports from the Human Resources Information System systems and assist with auditing as needed. Maintain comprehensive, up-to-date knowledge of multiple programs, regulations, applicable laws, procedures, policies, collective bargaining agreements, technical letters, and MOUs related to benefits and leaves of absence and eligibility for active and retired faculty, staff, and management. Initiate notices; develop, monitor, and maintain tracking system; respond to routine and complex questions related to leaves (i.e. PDL, FMLA, ADA.) Implement return to work program for industrial and non-industrial injuries ensuring compliance with applicable laws and policies including ADA and FEHA. Coordinate with employees and managers to ensure transitional employment is provided as appropriate per applicable laws and policies including ADA and FEHA. Assist/participate (alongside ADA Coordinator) in the interactive process and reasonable accommodation requests. Participate as subject matter expert with regard to benefits, disability, and leaves programs. Maintain comprehensive up-to-date knowledge of workers’ compensation regulations, programs, policies, procedures, and benefits. Manage workers’ compensation claims and act as liaison between third-party administrator, employee, management, and campus Safety and Risk Management. Provide related training to leads, supervisors, and managers. Advise employees and managers on workers’ compensation benefits, filing procedures and deadlines ensuring legal compliance; investigate and gather information to complete initial claim filing process and follow up as necessary. Manage files and case through life of claim ensuring completeness, accuracy and organization for OSHA reporting and other needs. Analyze and provide input regarding settlement resolution. Act as liaison to coordinate and participate with appropriate parties and campus ADA Coordinator on crossover cases, modified duty, return to work program, and/or accommodation issues. Maintain comprehensive knowledge of CSU sponsored life and disability benefit programs to advise employees and dependents of eligibility and program benefits; complete employer portions of applications; troubleshoot and assist employees to resolve benefit delivery issues. Assist with managing Employee Services email account; responsible for communicating and acknowledging leave requests; forward as necessary to the Employee Services Manager. Assist with development of processing guides and tracking systems related to leaves of absence; maintain confidential leave of absence/medical files/records. Perform data input for leave of absence transactions to CHRS/PeopleSoft (Human Resources Information System); verify accuracy and identify discrepancies. Assist with preparation of leave request memos. Maintain spreadsheets for various leaves of absence processes. Explain and interpret Human Resources policies, procedures, and practices to internal and external customers. Assist professional staff in performing and conducting studies, special projects, administrative and technical functions. Assist with interpretation and administration of collective bargaining agreements in areas of assigned responsibility; assist in recommending management collective bargaining proposals in areas of responsibility and prepare related data and information to support management proposals. Provide back-up support to department administrators for confidential functions. Develop presentations and participate in New Employee Orientation and New Faculty Orientation (NEO/NFO) as required. Assist in maintaining accurate website content for area of responsibility. Other duties as assigned. Minimum Qualifications Education : Bachelor’s degree from an accredited college or university with an emphasis in human resources, public administration, business administration, or a related field OR a combination of education and experience which demonstrates the ability to perform the essential functions of the position. Experience : Full-time equivalent of one year of directly related work experience, which has provided exposure to administrative personnel procedures in areas such as benefits and leaves of absence; Human Resources Information System administrative support; Human Resources office administration, or general employment/payroll-related transactions. Preferred Qualifications Full-time equivalent of three years of directly related work experience, which has provided exposure to administrative personnel procedures in areas such as benefits and leaves of absence; Human Resources Information System administrative support; Human Resources office administration, or general employment/payroll related transactions. Experience in a complex public sector, academic, or human resources environment highly desirable. Experience with complex employee benefit programs and systems, workers compensation programs, leaves programs, workplace health and safety issues, OSHA Requirements. Experience with utilizing a HRIS system/database, preferably Peoplesoft. Experience interpreting and implementing terms of collective bargaining agreements. Human Resources certification (e.g., SHRM, IPMA, CALPELRA). Human Resources experience in a union/public agency environment. Knowledge, Skills, Abilities Ability to build and maintain positive working relationships with co-workers, other University employees, outside agencies, and the public using principles of good customer service. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting employment including collective bargaining agreements, federal and state laws, CSU and CSUS policies and procedures. Ability to independently analyze and make decisions and recommendations regarding programs, procedures, and operations with regard to areas of responsibility. Ability to understand problems from a broader perspective and anticipate their impact. Ability to use judgment and discretion in independently developing solutions to moderately complex and confidential problems within established procedural guidelines. Ability to follow verbal and written instructions accurately with an attention to detail. Ability to communicate clearly and concisely, both orally and in writing. Ability to convey complex information to a variety of audiences. Ability to develop, coordinate and present training in areas of responsibility. Ability to maintain composure and tact during high stress situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands. Ability to plan and organize multiple tasks and prioritize work, including setting and meeting deadlines. Ability to maintain confidentiality. Intermediate to advanced-level computer knowledge and skills (e.g. Microsoft Outlook, Microsoft Office, HRIS, applicant tracking, and learning management systems.) Salary Range Anticipated salary will be $4,058 - $4,910 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER FEBRUARY 29, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Classified as: Confidential Administrative Support (PSL I or II, depending on the qualifications of the successful finalist) Full-time position available on or after April 1, 2024 in Human Resources. This position will perform administrative, technical, and analytical work in support of the University’s Employee Services unit, including benefits, leaves of absence, employment transactions, benefit transactions, and perform related duties as assigned. In addition to administrative functions, the incumbent will research and provide analyses based on applicable state and federal laws, technical letters, executive orders, collective bargaining agreements, policies, procedures, and best practices. The incumbent will perform varied and complex work that includes doing research and analysis; providing recommendations on policy and procedure; providing guidance, training, and advice; ensuring compliance; and preparing reports for areas of responsibility. Incumbent will serve as a resource to university students, staff, and managers and will be responsible for preparing complex reports and handling work tasks of a highly confidential and sensitive nature, including in support of developing management’s positions with regard to meet and confer, collective bargaining, and responding to grievances/complaints. The Confidential Admin Support Level I position is non-exempt. Incumbents at this level will work under direct supervision and are able to demonstrate a basic understanding of the standard principles and terminology associated with the position, address common problems of limited scope, and demonstrate work-ready communication skills. The Confidential Admin Support Level II position is exempt. Incumbents at this level will work under general supervision and possess the experience to be fully proficient in performing most or all of the work assignments independently while applying judgement to solve a wide range of human resources-related inquiries using effective communication and listening skills. The position will be hired at the appropriate level based on the qualifications of the successful candidate. Job Duties Duties include but are not limited to: Respond to general questions regarding benefit eligibility and benefits enrollment. Assist employees with understanding benefit programs, standard enrollment processes and deadlines; respond to questions and concerns, sometimes of a sensitive and confidential nature. Ensure compliance with applicable laws including, but not limited to, HIPAA, COBRA, and ACA/Covered California. Assist in ensuring ACA compliance in hiring processes and that codes are entered and audited for accuracy and timeliness for all university employees. Assist with the processing of benefit enrollments, cancellations, and changes through various systems; tracking, auditing and confirming enrollments, troubleshooting, and records maintenance; assess, research, and resolve various and complex/unique benefits systems and/or enrollment issues. Act as liaison between various agencies, including CalPERS, State Controller's Office (SCO), CSU Chancellor's Office, to research and resolve identified issues with limited or conflicting direction or guidance. Research and determine validity of SCO accounts receivables and notify benefits eligible employees of accounts receivable collections ensuring compliance with applicable laws, regulations, and procedures. Maintain confidential records and information. Assist with composing and publishing university communications regarding benefits programs; organize and coordinate various benefit related workshops for campus employees (i.e. Benefits Fair); ensure website and other informational materials are up to date with regard to areas of responsibility. Process Dependent Eligibility Verification (DEV) forms and update in CHRS/PeopleSoft. Generate proof of insurance/termination of coverage letters as needed. Assist in administering COBRA. Assist in administering the Fee Waiver program, including tracking, approving, and communicating with other CSU campuses. Serve as CalPERS Election Officer. Perform data collection, data entry, and data analysis as needed. Establish and maintain filing and reporting systems. Run reports from the Human Resources Information System systems and assist with auditing as needed. Maintain comprehensive, up-to-date knowledge of multiple programs, regulations, applicable laws, procedures, policies, collective bargaining agreements, technical letters, and MOUs related to benefits and leaves of absence and eligibility for active and retired faculty, staff, and management. Initiate notices; develop, monitor, and maintain tracking system; respond to routine and complex questions related to leaves (i.e. PDL, FMLA, ADA.) Implement return to work program for industrial and non-industrial injuries ensuring compliance with applicable laws and policies including ADA and FEHA. Coordinate with employees and managers to ensure transitional employment is provided as appropriate per applicable laws and policies including ADA and FEHA. Assist/participate (alongside ADA Coordinator) in the interactive process and reasonable accommodation requests. Participate as subject matter expert with regard to benefits, disability, and leaves programs. Maintain comprehensive up-to-date knowledge of workers’ compensation regulations, programs, policies, procedures, and benefits. Manage workers’ compensation claims and act as liaison between third-party administrator, employee, management, and campus Safety and Risk Management. Provide related training to leads, supervisors, and managers. Advise employees and managers on workers’ compensation benefits, filing procedures and deadlines ensuring legal compliance; investigate and gather information to complete initial claim filing process and follow up as necessary. Manage files and case through life of claim ensuring completeness, accuracy and organization for OSHA reporting and other needs. Analyze and provide input regarding settlement resolution. Act as liaison to coordinate and participate with appropriate parties and campus ADA Coordinator on crossover cases, modified duty, return to work program, and/or accommodation issues. Maintain comprehensive knowledge of CSU sponsored life and disability benefit programs to advise employees and dependents of eligibility and program benefits; complete employer portions of applications; troubleshoot and assist employees to resolve benefit delivery issues. Assist with managing Employee Services email account; responsible for communicating and acknowledging leave requests; forward as necessary to the Employee Services Manager. Assist with development of processing guides and tracking systems related to leaves of absence; maintain confidential leave of absence/medical files/records. Perform data input for leave of absence transactions to CHRS/PeopleSoft (Human Resources Information System); verify accuracy and identify discrepancies. Assist with preparation of leave request memos. Maintain spreadsheets for various leaves of absence processes. Explain and interpret Human Resources policies, procedures, and practices to internal and external customers. Assist professional staff in performing and conducting studies, special projects, administrative and technical functions. Assist with interpretation and administration of collective bargaining agreements in areas of assigned responsibility; assist in recommending management collective bargaining proposals in areas of responsibility and prepare related data and information to support management proposals. Provide back-up support to department administrators for confidential functions. Develop presentations and participate in New Employee Orientation and New Faculty Orientation (NEO/NFO) as required. Assist in maintaining accurate website content for area of responsibility. Other duties as assigned. Minimum Qualifications Education : Bachelor’s degree from an accredited college or university with an emphasis in human resources, public administration, business administration, or a related field OR a combination of education and experience which demonstrates the ability to perform the essential functions of the position. Experience : Full-time equivalent of one year of directly related work experience, which has provided exposure to administrative personnel procedures in areas such as benefits and leaves of absence; Human Resources Information System administrative support; Human Resources office administration, or general employment/payroll-related transactions. Preferred Qualifications Full-time equivalent of three years of directly related work experience, which has provided exposure to administrative personnel procedures in areas such as benefits and leaves of absence; Human Resources Information System administrative support; Human Resources office administration, or general employment/payroll related transactions. Experience in a complex public sector, academic, or human resources environment highly desirable. Experience with complex employee benefit programs and systems, workers compensation programs, leaves programs, workplace health and safety issues, OSHA Requirements. Experience with utilizing a HRIS system/database, preferably Peoplesoft. Experience interpreting and implementing terms of collective bargaining agreements. Human Resources certification (e.g., SHRM, IPMA, CALPELRA). Human Resources experience in a union/public agency environment. Knowledge, Skills, Abilities Ability to build and maintain positive working relationships with co-workers, other University employees, outside agencies, and the public using principles of good customer service. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting employment including collective bargaining agreements, federal and state laws, CSU and CSUS policies and procedures. Ability to independently analyze and make decisions and recommendations regarding programs, procedures, and operations with regard to areas of responsibility. Ability to understand problems from a broader perspective and anticipate their impact. Ability to use judgment and discretion in independently developing solutions to moderately complex and confidential problems within established procedural guidelines. Ability to follow verbal and written instructions accurately with an attention to detail. Ability to communicate clearly and concisely, both orally and in writing. Ability to convey complex information to a variety of audiences. Ability to develop, coordinate and present training in areas of responsibility. Ability to maintain composure and tact during high stress situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands. Ability to plan and organize multiple tasks and prioritize work, including setting and meeting deadlines. Ability to maintain confidentiality. Intermediate to advanced-level computer knowledge and skills (e.g. Microsoft Outlook, Microsoft Office, HRIS, applicant tracking, and learning management systems.) Salary Range Anticipated salary will be $4,058 - $4,910 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER FEBRUARY 29, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary The Specialist manages compliance-based programs and educational prevention curriculum for the Office of Equity & Compliance (OEC). Under the supervision of the Assistant Vice President of OEC, the Specialist manages compliance-based initiatives, designs educational requirements, and investigative efforts required in CSU’s Executive Orders. Compliance management includes overseeing educational and programmatic based requirements mandated in CSU Interim Policies (DHR/Title IX); EO1107 (Jeanne Clery Act); EO1115-16 (Whistleblower/Whistleblower Retaliation); EO1111 (ADA- Disability Management); EO 1083 (CANRA); and relevant policies. Key Responsibilities Designs, executes, and presents ongoing educational prevention/compliance-based initiatives for students, employees, and 3rd parties based on requirements outlined in the CSU’s Executive Orders for Clery, Title IX, DHR, and Whistleblower/Whistleblower Retaliation. Including creation of training curriculum, handouts, creating training video content, interactive exercises, etc. Building and managing the Beach IX Ally ambassador program. Manages intakes and drafts interview summaries, evidentiary review reports, and climate check reviews required for DHR, Title IX, Whistleblower/Whistleblower Retaliation, and diversity reporting. Supervises OEC Office Coordinator and serves as back up for administrative support for office. Creates annual reports and presentations required in CSU Interim Policy and relevant Executive orders. Oversees the customization of Maxient and case management database reporting, forms, and case file organization. Designs and manages communications, documentation, facilitation requirements for Title IX Hearings, audits, and ongoing federal, state, and CSU Systemwide review requirements. Represents OEC Office in University committees and programs. Knowledge Skills and Abilities Excellent customer service skills. Strong organizational skills including basic project management skills. Maintains a safe work environment. Strong computer skills including Windows, Word, Excel, PPT, email, and databases. Strong written and verbal communication skills. Demonstrated ability to maintain confidentiality. Ability to establishes and maintain good working relationships with faculty, staff, students, and vendors. Ability to work independently using sound judgment, accuracy, and speed. Ability to work effectively and positively in a diverse community. Ability to learn ATI compliance requirements and execute ATI compliant documents. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree in a related field and three years of related experience required. Bachelor's degree, administrative support and customer service experience preferred. Physical Summary Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking. Department Equity and Compliance Classification Confidential Administrative Support II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,687 - $10,689 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a regular position. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Feb 29 2024 Pacific Standard Time Applications close: Mar 28 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Job Summary The Specialist manages compliance-based programs and educational prevention curriculum for the Office of Equity & Compliance (OEC). Under the supervision of the Assistant Vice President of OEC, the Specialist manages compliance-based initiatives, designs educational requirements, and investigative efforts required in CSU’s Executive Orders. Compliance management includes overseeing educational and programmatic based requirements mandated in CSU Interim Policies (DHR/Title IX); EO1107 (Jeanne Clery Act); EO1115-16 (Whistleblower/Whistleblower Retaliation); EO1111 (ADA- Disability Management); EO 1083 (CANRA); and relevant policies. Key Responsibilities Designs, executes, and presents ongoing educational prevention/compliance-based initiatives for students, employees, and 3rd parties based on requirements outlined in the CSU’s Executive Orders for Clery, Title IX, DHR, and Whistleblower/Whistleblower Retaliation. Including creation of training curriculum, handouts, creating training video content, interactive exercises, etc. Building and managing the Beach IX Ally ambassador program. Manages intakes and drafts interview summaries, evidentiary review reports, and climate check reviews required for DHR, Title IX, Whistleblower/Whistleblower Retaliation, and diversity reporting. Supervises OEC Office Coordinator and serves as back up for administrative support for office. Creates annual reports and presentations required in CSU Interim Policy and relevant Executive orders. Oversees the customization of Maxient and case management database reporting, forms, and case file organization. Designs and manages communications, documentation, facilitation requirements for Title IX Hearings, audits, and ongoing federal, state, and CSU Systemwide review requirements. Represents OEC Office in University committees and programs. Knowledge Skills and Abilities Excellent customer service skills. Strong organizational skills including basic project management skills. Maintains a safe work environment. Strong computer skills including Windows, Word, Excel, PPT, email, and databases. Strong written and verbal communication skills. Demonstrated ability to maintain confidentiality. Ability to establishes and maintain good working relationships with faculty, staff, students, and vendors. Ability to work independently using sound judgment, accuracy, and speed. Ability to work effectively and positively in a diverse community. Ability to learn ATI compliance requirements and execute ATI compliant documents. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree in a related field and three years of related experience required. Bachelor's degree, administrative support and customer service experience preferred. Physical Summary Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking. Department Equity and Compliance Classification Confidential Administrative Support II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,687 - $10,689 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a regular position. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Feb 29 2024 Pacific Standard Time Applications close: Mar 28 2024 Pacific Daylight Time Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information When to Submit Your Application: The application filing period will begin on Monday, December 11, 2023, at 7:00 a.m. (PT). T his recruitment will remain open until the needs of the service are met. Reposting Information: This announcement is a repost to update information in the following section: Essential Job Functions Type of Recruitment: Open Competitive Job Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. Essential Job Functions What you will perform: Serves as a technical expert/consultant to the department, other County departments, and external stakeholders on issues/areas. Provides expertise, leadership, and technical training to team members and other stakeholders. Plans, develops, implements, and supports information technology projects and programs in the department as well as development, infrastructure, and hardware/software migration projects and system architecture planning. Develops and provides recommendations to improve existing information technology processes. Develops, administers, and evaluates internal and external contracts. Monitors contract activities. Prepares and disseminates a variety of technical documents. Collaborates with public and private sector agencies, and community-based organizations on programs that promote digital equity. Coordinates outreach efforts to constituents in underserved communities on digital literacy, broadband access, and computer/technology resources. Requirements Requirements to Qualify Two years of information systems experience, within the last three years, at the level of Los Angeles County's classes of Telecommunications Systems Consulting Engineer, Supervising Telecommunications Systems Engineer, Principal Application Developer, Principal Operating Systems Analyst, Principal Network Systems Administrator, Principal Information Systems Analyst, Senior Telecommunications Systems Engineer, Database Administrator or higher. License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: Part I: Multiple choice and/or simulation assessments, weighted 55%, measuring: Deductive Reasoning Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Willingness to Learn Working Relationships Using Time Efficiently Applicants must meet the Requirements and achieve a passing score of 70% or higher on Part I in order to be invited to Part II of this examination. Part II: M ultiple-choice and/or simulation assessments weighted 45% measuring the following four (4) Professional/Technical Knowledge areas: Project Management covering Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management, and Project Time Management. Software Business Analysis covering Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Cyber Risk covering Knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management. Cloud Computing covering Knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization, and Private Clouds. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Vacancy Information: The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information When to Submit Your Application: The application filing period will begin on Monday, December 11, 2023, at 7:00 a.m. (PT). T his recruitment will remain open until the needs of the service are met. Reposting Information: This announcement is a repost to update information in the following section: Essential Job Functions Type of Recruitment: Open Competitive Job Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. Essential Job Functions What you will perform: Serves as a technical expert/consultant to the department, other County departments, and external stakeholders on issues/areas. Provides expertise, leadership, and technical training to team members and other stakeholders. Plans, develops, implements, and supports information technology projects and programs in the department as well as development, infrastructure, and hardware/software migration projects and system architecture planning. Develops and provides recommendations to improve existing information technology processes. Develops, administers, and evaluates internal and external contracts. Monitors contract activities. Prepares and disseminates a variety of technical documents. Collaborates with public and private sector agencies, and community-based organizations on programs that promote digital equity. Coordinates outreach efforts to constituents in underserved communities on digital literacy, broadband access, and computer/technology resources. Requirements Requirements to Qualify Two years of information systems experience, within the last three years, at the level of Los Angeles County's classes of Telecommunications Systems Consulting Engineer, Supervising Telecommunications Systems Engineer, Principal Application Developer, Principal Operating Systems Analyst, Principal Network Systems Administrator, Principal Information Systems Analyst, Senior Telecommunications Systems Engineer, Database Administrator or higher. License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: Part I: Multiple choice and/or simulation assessments, weighted 55%, measuring: Deductive Reasoning Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Willingness to Learn Working Relationships Using Time Efficiently Applicants must meet the Requirements and achieve a passing score of 70% or higher on Part I in order to be invited to Part II of this examination. Part II: M ultiple-choice and/or simulation assessments weighted 45% measuring the following four (4) Professional/Technical Knowledge areas: Project Management covering Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management, and Project Time Management. Software Business Analysis covering Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Cyber Risk covering Knowledge of Cyber Risk Management, System and Application Security, Network Security, and Security Management. Cloud Computing covering Knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization, and Private Clouds. Candidates must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Vacancy Information: The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. For detailed information, please click here
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Marketing & Engagement Lead Department of Alumni Relations Job #535650 First Review Date: Thursday, March 21, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535650) Public Affairs/Communications Specialist II, Marketing & Engagement Lead, Hiring Range: $3,949 - $7,143 monthly. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in Alumni Relations. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the general direction of the Assistant Director of Alumni Relations, this position is responsible for marketing and coordinating constituent engagement programs for the University. This includes developing communications content, overseeing and creating social media content, updating websites, and creating other marketing material, often in collaboration with in-house designers. It also includes the execution of local and out-of-area constituent engagement events. The marketing & engagement lead works to increase the reach and quality of engagement, with the goal of expanding financial and other support for the University. Key Responsibilities: Marketing and Outreach - 35% Develop content and activities that help constituents understand Cal Poly Humboldt accomplishments and priorities, with the goal of inspiring their participation in strengthening the University. This includes, but is not limited to, mass email communications, membership benefits, targeted programming communications and storytelling of alumni accomplishments. Create marketing campaigns that relate to specific Forever Humboldt programming and communications collateral. Plan and maintain an active Forever Humboldt social media presence and collaborate with the official Cal Poly Humboldt social media coordinator. Interact with the appropriate media outlets regarding Forever Humboldt events and programs. Constituent Engagement and Events - 25% Serve as a representative of Cal Poly Humboldt at local and out-of-area events. Coordinate and implement constituent engagement programs. Plan and execute of constituent engagement events, including local and out-of-area events. Coordinate the work of volunteers and follow up with volunteer appreciation efforts. Planning and Strategy - 20% Plan and implement longer term and tactical plans to achieve the broader strategic goals of Forever Humboldt. Create reports related to events, campaigns, customer service, evaluations, and correspondence. Collect and upload data into the Advancement CRM and pull relevant reports from it. Constituent Relationships - 10% Provide excellent customer service to Humboldt constituents and campus units including campus management. Support alumni groups, campus departments, and campus special events as needed. Process paperwork, follow university policies & procedures, and complete office tasks as necessary to maintain campus connections. Other Duties as Assigned - 10% Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated understanding of marketing fundamentals, and a demonstrated ability to develop engaging content for marketing purposes. Ability to anticipate, analyze and propose solutions to issues and challenges. Strong knowledge of applicable software packages, including word processing and spreadsheets, specifically Excel. Ability to work independently and cooperatively in a fast-paced, results-oriented environment. Ability to multi-task and manage projects with different deadlines. Ability to appropriately handle sensitive and confidential information. Ability to coordinate with event support staff in a manner that creates a positive environment. Ability to maintain confidentiality and exercise good judgment. Ability to maintain a high level of customer service at all times, even when handling a high volume of work. Ability to build and manage more sophisticated relationships including ability to maintain a positive attitude and ability to work in a team setting. Exceptional interpersonal skills, including strong, public speaking, listening and interpretive skills. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Strong interpersonal skills to develop and maintain relationships within the university and community and with the media. Strong writing and editing skills to quickly produce clear and concise standard documents for internal and external publication. Demonstrated success working with teams, working with individuals from diverse backgrounds, and in representing an organization in interactions with individuals and groups. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Minimum Qualifications: Entry to the first level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and Up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Preferred Qualifications: Experience coordinating events or marketing programs. Bachelor’s degree in a related field. Equivalent to four years of experience working in marketing, public relations, or event planning. Experience with utilizing social media on behalf of an organization. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is Thursday, March 21, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 0800 Publication Date: March 6, 2024 Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Marketing & Engagement Lead Department of Alumni Relations Job #535650 First Review Date: Thursday, March 21, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535650) Public Affairs/Communications Specialist II, Marketing & Engagement Lead, Hiring Range: $3,949 - $7,143 monthly. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in Alumni Relations. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the general direction of the Assistant Director of Alumni Relations, this position is responsible for marketing and coordinating constituent engagement programs for the University. This includes developing communications content, overseeing and creating social media content, updating websites, and creating other marketing material, often in collaboration with in-house designers. It also includes the execution of local and out-of-area constituent engagement events. The marketing & engagement lead works to increase the reach and quality of engagement, with the goal of expanding financial and other support for the University. Key Responsibilities: Marketing and Outreach - 35% Develop content and activities that help constituents understand Cal Poly Humboldt accomplishments and priorities, with the goal of inspiring their participation in strengthening the University. This includes, but is not limited to, mass email communications, membership benefits, targeted programming communications and storytelling of alumni accomplishments. Create marketing campaigns that relate to specific Forever Humboldt programming and communications collateral. Plan and maintain an active Forever Humboldt social media presence and collaborate with the official Cal Poly Humboldt social media coordinator. Interact with the appropriate media outlets regarding Forever Humboldt events and programs. Constituent Engagement and Events - 25% Serve as a representative of Cal Poly Humboldt at local and out-of-area events. Coordinate and implement constituent engagement programs. Plan and execute of constituent engagement events, including local and out-of-area events. Coordinate the work of volunteers and follow up with volunteer appreciation efforts. Planning and Strategy - 20% Plan and implement longer term and tactical plans to achieve the broader strategic goals of Forever Humboldt. Create reports related to events, campaigns, customer service, evaluations, and correspondence. Collect and upload data into the Advancement CRM and pull relevant reports from it. Constituent Relationships - 10% Provide excellent customer service to Humboldt constituents and campus units including campus management. Support alumni groups, campus departments, and campus special events as needed. Process paperwork, follow university policies & procedures, and complete office tasks as necessary to maintain campus connections. Other Duties as Assigned - 10% Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated understanding of marketing fundamentals, and a demonstrated ability to develop engaging content for marketing purposes. Ability to anticipate, analyze and propose solutions to issues and challenges. Strong knowledge of applicable software packages, including word processing and spreadsheets, specifically Excel. Ability to work independently and cooperatively in a fast-paced, results-oriented environment. Ability to multi-task and manage projects with different deadlines. Ability to appropriately handle sensitive and confidential information. Ability to coordinate with event support staff in a manner that creates a positive environment. Ability to maintain confidentiality and exercise good judgment. Ability to maintain a high level of customer service at all times, even when handling a high volume of work. Ability to build and manage more sophisticated relationships including ability to maintain a positive attitude and ability to work in a team setting. Exceptional interpersonal skills, including strong, public speaking, listening and interpretive skills. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Strong interpersonal skills to develop and maintain relationships within the university and community and with the media. Strong writing and editing skills to quickly produce clear and concise standard documents for internal and external publication. Demonstrated success working with teams, working with individuals from diverse backgrounds, and in representing an organization in interactions with individuals and groups. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Minimum Qualifications: Entry to the first level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and Up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Preferred Qualifications: Experience coordinating events or marketing programs. Bachelor’s degree in a related field. Equivalent to four years of experience working in marketing, public relations, or event planning. Experience with utilizing social media on behalf of an organization. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is Thursday, March 21, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 0800 Publication Date: March 6, 2024 Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information LA COUNTY LIBRARY REPOSTING INFORMATION This announcement is being reposted to reopen the filing period and update posting language. EXAM NUMBER Q8337Q FIRST DAY OF FILING February 20, 2024, at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY LA County Library is one of the largest and most innovative library systems in the US. It offers free public resources including books, music, multimedia materials, computers and internet access and educational and recreational services to 3.4 million residents through its 85 libraries and mobile fleet of vehicles. LA County library is dedicated to reducing barriers and increasing equity and access to public services for all. LA County Library seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. The library fosters a diverse and inclusive work environment that promotes collaboration, flexibility, and fairness, so that all individuals are able to participate and contribute to their full potential. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - The County provides each employee with a monthly "benefit allowance" they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits 13 paid holidays per year Click Here for more details on employee benefits . The Position: Has immediate charge of a Group II level community library, or coordinates a regional specialized library service or department-wide special service program; or performs highly-specialized work evaluating and selecting materials for the department's collection; or directs the performance of difficult Technical Services support functions. Positions allocable to this class work under the general supervision of an Assistant Library Administrator or Library Administrator, and either: 1) have immediate charge of a Group II level community library including the supervision of lower-level professional, and/or paraprofessional and clerical staff; 2) have responsibility for developing, coordinating, and supervising youth or adult library services for a region; 3) coordinate a highly-specialized department-wide special service program, such as Emergent Literacy, Teen Services and Internet Services; 4) perform highly-specialized library work evaluating and selecting materials to be added to the department's collection; 5) perform the more difficult department-wide technical support functions, Financial Control, Cataloging, Materials Management and Processing, which includes the supervision of professional and/or paraprofessional and clerical staff. Positions in this class must demonstrate awareness of local community trends and issues impacting the Library; be able to make presentations and provide individual and group instruction, exercise independent judgment in performing assignments; and exercise knowledge of the theories, principles, and techniques of librarianship. Incumbents must also possess specialized professional expertise in their particular area of assignment and use current technology to perform librarian duties. Supervisory positions must also exercise knowledge of the principles of supervision, terms and conditions of applicable Memoranda of Understanding, and departmental policies, rules, library locations, and services. As essential functions of the position, incumbents may be required to bend, stoop, squat, twist, reach, work on irregular surfaces, lift objects of moderate weight, and stand or walk for long periods of time. Essential Job Functions Essential duties include, but are not limited to: All Positions Conducts individual and may conduct group instruction in the proper use of Library technology and resources and the development of professional staff/succession planning. Research grant programs, write funding applications, and assist in coordinating activities of a grant program. Maintains records and prepares reports, as directed. Implements policies and procedures. Serve on committees to develop programs, policies, procedures, and training as needed. Community Libraries and Regional Offices Directs the operations of a Group II level community library including the supervision of assigned library personnel; interprets library policies and procedures to staff and to customers; analyzes customer needs in order to provide responsive library services; serves as a liaison with local officials, groups, and agencies; coordinates the activities of volunteer groups; and maintains a safe, clean, and orderly facility. Has primary responsibility for maintaining a continuing relationship with County/city officials, community organizations, schools and other agencies on all matters concerning library services; clarifies department policies and procedures, and promotes good communications and a cooperative relationship between the community and Library. Develops strategies to market department programs and activities to the public and community. Promotes and maintains public relations for Library programs, services or activities, such as preparing articles announcing Library activities for community newspapers. Coordinates youth library programs and services for a region; orders and selects juvenile books for libraries in their region; coordinates summer reading programs and other regional activities; coordinates outreach activities for all ages; manages program budgets; trains regional personnel on methods of service delivery; may assist the Children's Book Evaluator in department-wide purchases. Coordinates adult library programs and services for a region; manages program budgets, trains regional personnel on methods of service delivery; approves program activity publicity; serves as technology consultant on library-oriented technology. Acts in-charge of more than one community library as needed. Public Services Administration Serves a departmental specialist in the evaluation and selection of library materials customized for each community library's needs, such as books electronic databases, audio-visual, or special materials; guides collection development for the department; manages materials budget for each individual community library; advises and assists field staff in developing collection profiles; provides opportunities for staff to develop reader's advisory skills; assists in the training of staff in collection development activities. Serves as departmental specialist in managing Early Childhood Services and Programs such as Family Place and storytime; oversees the quality of standards in Early Childhood Library programs; trains staff in practice and theory in developing model Early Childhood Services; provides outreach to groups and agencies that focus on Early Childhood issues and outcomes such as child development, education, health, childcare; consults on the development of library spaces appropriate for toddlers and pre-schoolers; oversees special projects as assigned. Serves as departmental specialist in managing and developing all aspects of library service for youth, including services for both middle school and high school students; supports reading motivation and learning activities to meet a variety of developmental stages and interests; develops and participates in collaborative programs; orders materials for the Young Teen collection; trains staff to provide quality programs and services for teens; consults in the development of appealing teen spaces in libraries; serves as liaison to various County departments and agencies to support the improvement of library and literacy services for teens including outreach events; represents the Youth Services Coordinator at interagency meetings. Coordinates Internet services, including keeping content current for the department's website and staff Intranet; develops and implements training; develops, coordinates and supervises public access Internet services; and monitors trends in library technology. Technical Services Directs the operation of Materials Management including the ordering, receiving and copy cataloging of library materials in all formats; and coordinates system-wide periodical subscriptions and serials management. Directs the operation of Financial Control and Contracts including assisting in the development of bid specifications with various vendors, invoicing, fund management, and vendor performance compliance. Directs the operation of complex and original cataloging and classification of library materials in various formats and languages; oversees quality control of the catalog database; reviews, develops and implements cataloging policies and procedures to comply with current national standards and local needs. Directs the operation of the Processing Section including adding item records to the database and physical processing and coordinating of the delivery of library materials in all formats and languages; receives and verifies deliveries of library materials from vendors; arranges repair of library materials using outside vendors; functions as systems administrator for vendor title source accounts; and evaluates and selects miscellaneous library supplies for Technical Services and community libraries. Requirements There are two options to qualify for this position: Option I: A Master of Library Science degree from an accredited college or university* -AND- One year of experience at the level of Los Angeles County's class of Librarian III** in charge of a Group III level or equivalent size community library having at least two (2) - four (4) full-time professional and paraprofessional staff or supervising staff performing specialized professional library work. Option II: A Master of Library Science degree from an accredited college or university* -AND- Two years of experience at the level of Los Angeles County's class of Librarian II*** in charge of a Group IV level or equivalent size community library having one (1) - two (2) full-time professional and para-professional staff or performing specialized professional library work. License: A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION Out-of-class experience will not be accepted for this examination. *In order to receive credit for the required degree, you MUST include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of application filing. If you are unable to attach the required document(s) to your application at the time of filing, you must email the required document(s) within fifteen (15) calendar days from the date of application submission to libraryexams@library.lacounty.gov . Please reference your full name, exam title, and exam number on the email subject line. Unofficial transcripts will NOT be accepted to meet the educational requirement. **For a fuller description of Los Angeles County's class of Librarian III, refer to the classification specification Item# 8336 . **** For a fuller description of Los Angeles County's class of Librarian II, refer to the classification specification Item#8335 . Additional Information Examination Content: This examination will consist of an oral interview covering knowledge and understanding of the position, adaptability, problem solving, interpersonal and public relations effectiveness, oral communication, and supervisory abilities weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an as-received basis. The names of candidates receiving a passing grade on the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Vacancy The resulting eligible register for this examination will be used to fill vacancies throughout LA County Library. Available Shift Appointees will be required to work any shift, including evenings, nights, and weekends. Fair Chance Initiative for Hiring Ordinance (FCIHO): The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. LA County Library is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. APPLICATION AND FILING INFORMATION Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Applications must be received before 5:00 p.m. on the last filing date. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: libraryexams@library.lacounty.gov noreply@governmentjobs.com info@governmentjobs.com mandrade@library.lacounty.gov lcontreras@library.lacounty.gov cgarcia@library.lacounty.gov It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Testing Accommodation If you require accommodation to fairly compete in any part of the examination process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for testing accommodation. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. No Sharing of User ID and Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. Computer & Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for updated information at https://lacountylibrary.org/library-locator . Department Contact Name: Lizette Contreras Department Contact Phone: 562-940-8434 Contact Email: lcontreras@library.lacounty.gov Testing Accommodation Contact Information: Lizette Contreras/562-940-8434 California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (562) 940-8434 ADA Coordinator Email: JInjijian@library.lacounty.gov Teletype Phone: (562) 940-8477 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information LA COUNTY LIBRARY REPOSTING INFORMATION This announcement is being reposted to reopen the filing period and update posting language. EXAM NUMBER Q8337Q FIRST DAY OF FILING February 20, 2024, at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY LA County Library is one of the largest and most innovative library systems in the US. It offers free public resources including books, music, multimedia materials, computers and internet access and educational and recreational services to 3.4 million residents through its 85 libraries and mobile fleet of vehicles. LA County library is dedicated to reducing barriers and increasing equity and access to public services for all. LA County Library seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. The library fosters a diverse and inclusive work environment that promotes collaboration, flexibility, and fairness, so that all individuals are able to participate and contribute to their full potential. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - The County provides each employee with a monthly "benefit allowance" they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits 13 paid holidays per year Click Here for more details on employee benefits . The Position: Has immediate charge of a Group II level community library, or coordinates a regional specialized library service or department-wide special service program; or performs highly-specialized work evaluating and selecting materials for the department's collection; or directs the performance of difficult Technical Services support functions. Positions allocable to this class work under the general supervision of an Assistant Library Administrator or Library Administrator, and either: 1) have immediate charge of a Group II level community library including the supervision of lower-level professional, and/or paraprofessional and clerical staff; 2) have responsibility for developing, coordinating, and supervising youth or adult library services for a region; 3) coordinate a highly-specialized department-wide special service program, such as Emergent Literacy, Teen Services and Internet Services; 4) perform highly-specialized library work evaluating and selecting materials to be added to the department's collection; 5) perform the more difficult department-wide technical support functions, Financial Control, Cataloging, Materials Management and Processing, which includes the supervision of professional and/or paraprofessional and clerical staff. Positions in this class must demonstrate awareness of local community trends and issues impacting the Library; be able to make presentations and provide individual and group instruction, exercise independent judgment in performing assignments; and exercise knowledge of the theories, principles, and techniques of librarianship. Incumbents must also possess specialized professional expertise in their particular area of assignment and use current technology to perform librarian duties. Supervisory positions must also exercise knowledge of the principles of supervision, terms and conditions of applicable Memoranda of Understanding, and departmental policies, rules, library locations, and services. As essential functions of the position, incumbents may be required to bend, stoop, squat, twist, reach, work on irregular surfaces, lift objects of moderate weight, and stand or walk for long periods of time. Essential Job Functions Essential duties include, but are not limited to: All Positions Conducts individual and may conduct group instruction in the proper use of Library technology and resources and the development of professional staff/succession planning. Research grant programs, write funding applications, and assist in coordinating activities of a grant program. Maintains records and prepares reports, as directed. Implements policies and procedures. Serve on committees to develop programs, policies, procedures, and training as needed. Community Libraries and Regional Offices Directs the operations of a Group II level community library including the supervision of assigned library personnel; interprets library policies and procedures to staff and to customers; analyzes customer needs in order to provide responsive library services; serves as a liaison with local officials, groups, and agencies; coordinates the activities of volunteer groups; and maintains a safe, clean, and orderly facility. Has primary responsibility for maintaining a continuing relationship with County/city officials, community organizations, schools and other agencies on all matters concerning library services; clarifies department policies and procedures, and promotes good communications and a cooperative relationship between the community and Library. Develops strategies to market department programs and activities to the public and community. Promotes and maintains public relations for Library programs, services or activities, such as preparing articles announcing Library activities for community newspapers. Coordinates youth library programs and services for a region; orders and selects juvenile books for libraries in their region; coordinates summer reading programs and other regional activities; coordinates outreach activities for all ages; manages program budgets; trains regional personnel on methods of service delivery; may assist the Children's Book Evaluator in department-wide purchases. Coordinates adult library programs and services for a region; manages program budgets, trains regional personnel on methods of service delivery; approves program activity publicity; serves as technology consultant on library-oriented technology. Acts in-charge of more than one community library as needed. Public Services Administration Serves a departmental specialist in the evaluation and selection of library materials customized for each community library's needs, such as books electronic databases, audio-visual, or special materials; guides collection development for the department; manages materials budget for each individual community library; advises and assists field staff in developing collection profiles; provides opportunities for staff to develop reader's advisory skills; assists in the training of staff in collection development activities. Serves as departmental specialist in managing Early Childhood Services and Programs such as Family Place and storytime; oversees the quality of standards in Early Childhood Library programs; trains staff in practice and theory in developing model Early Childhood Services; provides outreach to groups and agencies that focus on Early Childhood issues and outcomes such as child development, education, health, childcare; consults on the development of library spaces appropriate for toddlers and pre-schoolers; oversees special projects as assigned. Serves as departmental specialist in managing and developing all aspects of library service for youth, including services for both middle school and high school students; supports reading motivation and learning activities to meet a variety of developmental stages and interests; develops and participates in collaborative programs; orders materials for the Young Teen collection; trains staff to provide quality programs and services for teens; consults in the development of appealing teen spaces in libraries; serves as liaison to various County departments and agencies to support the improvement of library and literacy services for teens including outreach events; represents the Youth Services Coordinator at interagency meetings. Coordinates Internet services, including keeping content current for the department's website and staff Intranet; develops and implements training; develops, coordinates and supervises public access Internet services; and monitors trends in library technology. Technical Services Directs the operation of Materials Management including the ordering, receiving and copy cataloging of library materials in all formats; and coordinates system-wide periodical subscriptions and serials management. Directs the operation of Financial Control and Contracts including assisting in the development of bid specifications with various vendors, invoicing, fund management, and vendor performance compliance. Directs the operation of complex and original cataloging and classification of library materials in various formats and languages; oversees quality control of the catalog database; reviews, develops and implements cataloging policies and procedures to comply with current national standards and local needs. Directs the operation of the Processing Section including adding item records to the database and physical processing and coordinating of the delivery of library materials in all formats and languages; receives and verifies deliveries of library materials from vendors; arranges repair of library materials using outside vendors; functions as systems administrator for vendor title source accounts; and evaluates and selects miscellaneous library supplies for Technical Services and community libraries. Requirements There are two options to qualify for this position: Option I: A Master of Library Science degree from an accredited college or university* -AND- One year of experience at the level of Los Angeles County's class of Librarian III** in charge of a Group III level or equivalent size community library having at least two (2) - four (4) full-time professional and paraprofessional staff or supervising staff performing specialized professional library work. Option II: A Master of Library Science degree from an accredited college or university* -AND- Two years of experience at the level of Los Angeles County's class of Librarian II*** in charge of a Group IV level or equivalent size community library having one (1) - two (2) full-time professional and para-professional staff or performing specialized professional library work. License: A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION Out-of-class experience will not be accepted for this examination. *In order to receive credit for the required degree, you MUST include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of application filing. If you are unable to attach the required document(s) to your application at the time of filing, you must email the required document(s) within fifteen (15) calendar days from the date of application submission to libraryexams@library.lacounty.gov . Please reference your full name, exam title, and exam number on the email subject line. Unofficial transcripts will NOT be accepted to meet the educational requirement. **For a fuller description of Los Angeles County's class of Librarian III, refer to the classification specification Item# 8336 . **** For a fuller description of Los Angeles County's class of Librarian II, refer to the classification specification Item#8335 . Additional Information Examination Content: This examination will consist of an oral interview covering knowledge and understanding of the position, adaptability, problem solving, interpersonal and public relations effectiveness, oral communication, and supervisory abilities weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an as-received basis. The names of candidates receiving a passing grade on the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Vacancy The resulting eligible register for this examination will be used to fill vacancies throughout LA County Library. Available Shift Appointees will be required to work any shift, including evenings, nights, and weekends. Fair Chance Initiative for Hiring Ordinance (FCIHO): The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. LA County Library is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. APPLICATION AND FILING INFORMATION Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Applications must be received before 5:00 p.m. on the last filing date. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: libraryexams@library.lacounty.gov noreply@governmentjobs.com info@governmentjobs.com mandrade@library.lacounty.gov lcontreras@library.lacounty.gov cgarcia@library.lacounty.gov It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Testing Accommodation If you require accommodation to fairly compete in any part of the examination process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for testing accommodation. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. No Sharing of User ID and Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. Computer & Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for updated information at https://lacountylibrary.org/library-locator . Department Contact Name: Lizette Contreras Department Contact Phone: 562-940-8434 Contact Email: lcontreras@library.lacounty.gov Testing Accommodation Contact Information: Lizette Contreras/562-940-8434 California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (562) 940-8434 ADA Coordinator Email: JInjijian@library.lacounty.gov Teletype Phone: (562) 940-8477 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here