CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posted until filled Salary range: $31,400 - $47,200 At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards The purpose of this position is to perform duties in Watershed Dispatch involving reception and transmission of radio and telephone calls to and from public and Watershed Management employees in the field and activation of emergency and non-emergency repair crews; may perform related duties as assigned. Watershed Dispatch operates 24 hours a day; 7 days a week including holidays. Supervision Received Work under close supervision from the Customer Service Manager, Sr. and Water Service Representative, Seniors who are designated leads. Work in progress and completed work is reviewed continuously. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Research requests, problems, and complaints and initiate appropriate action; generate work orders to resolve service issues. Perform data entry functions by keying data into computer system. Enter, retrieve, review or modify data in computer database; verify accuracy of entered data and make corrections. Communicate with customers via telephone, mail, email or other means of communication. Prioritize and process information pertaining to emergency and non-emergency maintenance needs requiring the dispatch of personnel and equipment to work site locations and provide information to Watershed Management staff, citizens and other agencies. Respond to telephone calls from the public regarding emergency and nonemergency situations requiring the attention and assistance of maintenance personnel. Make initial assessment of an emergency or non-emergency situation and determine the degree of danger, damage, urgency, inconvenience involved, or service needs. Utilize work order management system to create, update and complete service requests and work orders. Dispatch appropriate personnel and equipment to work sites as necessary or as directed, based on factors of safety, urgency, work schedules, and proximity of available crew to site locations. Inform police and fire personnel of road conditions and/or hazards in areas where they are requested to provide assistance. Serve as liaison to receive and relay radio transmissions from field personnel to appropriate staff or other agencies. Monitor and record the location of work crews in the field. Interpret city maps for the purpose of guiding and assisting maintenance personnel in locating a work site. Provide basic water/sewer infrastructure information to individuals, companies, agencies, and other city departments. Operate and monitor two-way radio. Select transmitter for the operation of radio communications. Maintain daily log of dispatch orders, maintenance request, and computer database. Contact customers by phone as required by field personnel. Decision Making Follow standardized procedures and written/verbal instructions to accomplish assigned tasks. Must be able to process information on hand and decide on next steps to complete tasks and/or resolve issues. Determines when to escalate issues to upper/senior management. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Through knowledge of principles and practices of best in class customer service. Knowledge of fundamental principles of human relations; personal computer operation in office applications; office procedures and equipment; English usage; business math. Communicate effectively, both orally and in writing. Communicate effectively with utility customers over the telephone; understand pertinent procedures and functions quickly and use good judgment in interpreting and applying them to a variety of circumstances under moderate supervision; operate a personal computer; analyze and evaluate data; make accurate and logical determinations based upon data and interpretive guidelines; maintain accurate records; speak clearly and concisely; simultaneously converse with customers and accurately enter data into a computer. Use independent judgment and make sound decisions in accordance with established procedures and policies. Work effectively and efficiently under stress and meet deadlines as required. Ability to use specialized office data systems and standard office software. Ability to establish and maintain effective working relationship with fellow employees and managers. Ability to provide information and to answer questions in a tact and courteous manner to the public. Ability to gather relevant information to solve practical problems. Qualifications - External Minimum Quaification - Education and Experience High school diploma or General Equivalency Diploma (GED) Minimum of 2 years’ experience with Customer service public contact involving the use of personal computers. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. City of Atlanta is an equal opportunity employer.
Mar 08, 2024
Full Time
Posted until filled Salary range: $31,400 - $47,200 At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards The purpose of this position is to perform duties in Watershed Dispatch involving reception and transmission of radio and telephone calls to and from public and Watershed Management employees in the field and activation of emergency and non-emergency repair crews; may perform related duties as assigned. Watershed Dispatch operates 24 hours a day; 7 days a week including holidays. Supervision Received Work under close supervision from the Customer Service Manager, Sr. and Water Service Representative, Seniors who are designated leads. Work in progress and completed work is reviewed continuously. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Research requests, problems, and complaints and initiate appropriate action; generate work orders to resolve service issues. Perform data entry functions by keying data into computer system. Enter, retrieve, review or modify data in computer database; verify accuracy of entered data and make corrections. Communicate with customers via telephone, mail, email or other means of communication. Prioritize and process information pertaining to emergency and non-emergency maintenance needs requiring the dispatch of personnel and equipment to work site locations and provide information to Watershed Management staff, citizens and other agencies. Respond to telephone calls from the public regarding emergency and nonemergency situations requiring the attention and assistance of maintenance personnel. Make initial assessment of an emergency or non-emergency situation and determine the degree of danger, damage, urgency, inconvenience involved, or service needs. Utilize work order management system to create, update and complete service requests and work orders. Dispatch appropriate personnel and equipment to work sites as necessary or as directed, based on factors of safety, urgency, work schedules, and proximity of available crew to site locations. Inform police and fire personnel of road conditions and/or hazards in areas where they are requested to provide assistance. Serve as liaison to receive and relay radio transmissions from field personnel to appropriate staff or other agencies. Monitor and record the location of work crews in the field. Interpret city maps for the purpose of guiding and assisting maintenance personnel in locating a work site. Provide basic water/sewer infrastructure information to individuals, companies, agencies, and other city departments. Operate and monitor two-way radio. Select transmitter for the operation of radio communications. Maintain daily log of dispatch orders, maintenance request, and computer database. Contact customers by phone as required by field personnel. Decision Making Follow standardized procedures and written/verbal instructions to accomplish assigned tasks. Must be able to process information on hand and decide on next steps to complete tasks and/or resolve issues. Determines when to escalate issues to upper/senior management. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Through knowledge of principles and practices of best in class customer service. Knowledge of fundamental principles of human relations; personal computer operation in office applications; office procedures and equipment; English usage; business math. Communicate effectively, both orally and in writing. Communicate effectively with utility customers over the telephone; understand pertinent procedures and functions quickly and use good judgment in interpreting and applying them to a variety of circumstances under moderate supervision; operate a personal computer; analyze and evaluate data; make accurate and logical determinations based upon data and interpretive guidelines; maintain accurate records; speak clearly and concisely; simultaneously converse with customers and accurately enter data into a computer. Use independent judgment and make sound decisions in accordance with established procedures and policies. Work effectively and efficiently under stress and meet deadlines as required. Ability to use specialized office data systems and standard office software. Ability to establish and maintain effective working relationship with fellow employees and managers. Ability to provide information and to answer questions in a tact and courteous manner to the public. Ability to gather relevant information to solve practical problems. Qualifications - External Minimum Quaification - Education and Experience High school diploma or General Equivalency Diploma (GED) Minimum of 2 years’ experience with Customer service public contact involving the use of personal computers. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. City of Atlanta is an equal opportunity employer.
City of Tacoma, WA
Tacoma, Washington, United States
Position Description This advertisement is to create a list that will be used to fill Customer Service Representative, Technical (CSRT) vacancies for the City of Tacoma and Tacoma Public Utilities for a period of one year. Join us in making a difference in our community and delivering top-notch customer service. Apply today and become a part of our team! This is the second level in the Customer Service Representative series. CSRT's perform technical customer service duties assisting customers in person and by telephone, computing and processing billings, resolving complex billing issues which may involve research, auditing and/or advanced record corrections, monitor customer accounts for payment activity and delinquency . CSRTs act as technical specialists in interpreting and applying procedures to resolve complex issues, complaints, inquiries and customer service problems while maintaining appropriate confidentiality. Incumbents in this classification typically act as subject matter experts in performing specialized or technically advanced customer service functions, are problem solvers, and are expected to independently develop a course of action. Vacancies may occur within the following departments (w ork locations and schedule will vary by position) : Tacoma Public Utilities Tacoma Public Utilities provides services that are vital to your quality of life. A CSR Tech works with internal and external customers on complex billing question and concerns. You can learn more about Tacoma Public Utilities here . Fire CSRTs within Tacoma Fire will have primary responsibilities of conducting Emergency Medical Services (EMS) billing and auditing - this includes understanding medical billing, insurance and HIPAA regulations, and payment processing. For more information about our EMS billing program, see this page on Tacoma Fire’s website . Finance Finance’s mission is to support a thriving, livable community through collaboration, transparency, and strong financial management. As a CSRT, you will be the primary point of contact for our customers and may be responsible for resolving tax, license, assessment, and financial issues that require research and advanced records corrections skills. Environmental Services CSRTs support the City of Tacoma's Wastewater, Surface Water and Solid Waste utilities. You can learn more about the City of Tacoma's utility services on our Environmental Services page . Applicants who apply and meet minimum qualifications will be invited to t ake an online test. Details and the test link are anticipated to be sent via email the week of April 8, 2024. Be sure to check your junk folder for this email so you don't miss the deadline. Bilingual candidates are encouraged to apply. Qualifications Graduation from high school or equivalent and 2+ years of customer service experience in for a business or agency including experience interpreting, applying and explaining rates, codes and regulations. LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS FOR TACOMA FIRE ROLES: Certified Ambulance Coder designation or ability to attain the designation within six months of hire. Knowledge & Skills Knowledge: Customer service principles and practices City and governmental policies and procedures Office practices and procedures Government structure and process, office technologies, and appropriate language usage Thorough knowledge and use of related computer software Skills: Problem resolution Teaching and training Operation of computers and office equipment Performance of basic accounting mathematical calculations Advanced customer accounting and collection operations Interpret, apply and explain rates, codes, rules, regulations, policies and procedures Effective verbal and written communication Planning and organizing work Analyzing situations to develop a course of action Interacting respectfully and sensitively with diverse internal and external clients and groups to develop productive relationships and provide customer service Ability: Resolve technical customer service issues, calculate bills, compute differences and explain complicated rate schedules Interpret computer printout data Perform multiple tasks simultaneously, effectively, and efficiently Follow written and verbal directions Establish and maintain effective working relationships Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply All interested individuals should apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Applicants who meet the minimum qualifications will be invited to complete an online assessment. Candidates who pass the assessment will be placed on an eligibility list for interview and hiring consideration. The eligibility list will be used to fill vacancies as they occur for approximately one year. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. If you have questions regarding this position or need assistance with the on-line application process, please contact our Human Resources Department at 253.591.5400 before 4:00 pm on the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/8/2024 5:00 PM Pacific
Mar 26, 2024
Full Time
Position Description This advertisement is to create a list that will be used to fill Customer Service Representative, Technical (CSRT) vacancies for the City of Tacoma and Tacoma Public Utilities for a period of one year. Join us in making a difference in our community and delivering top-notch customer service. Apply today and become a part of our team! This is the second level in the Customer Service Representative series. CSRT's perform technical customer service duties assisting customers in person and by telephone, computing and processing billings, resolving complex billing issues which may involve research, auditing and/or advanced record corrections, monitor customer accounts for payment activity and delinquency . CSRTs act as technical specialists in interpreting and applying procedures to resolve complex issues, complaints, inquiries and customer service problems while maintaining appropriate confidentiality. Incumbents in this classification typically act as subject matter experts in performing specialized or technically advanced customer service functions, are problem solvers, and are expected to independently develop a course of action. Vacancies may occur within the following departments (w ork locations and schedule will vary by position) : Tacoma Public Utilities Tacoma Public Utilities provides services that are vital to your quality of life. A CSR Tech works with internal and external customers on complex billing question and concerns. You can learn more about Tacoma Public Utilities here . Fire CSRTs within Tacoma Fire will have primary responsibilities of conducting Emergency Medical Services (EMS) billing and auditing - this includes understanding medical billing, insurance and HIPAA regulations, and payment processing. For more information about our EMS billing program, see this page on Tacoma Fire’s website . Finance Finance’s mission is to support a thriving, livable community through collaboration, transparency, and strong financial management. As a CSRT, you will be the primary point of contact for our customers and may be responsible for resolving tax, license, assessment, and financial issues that require research and advanced records corrections skills. Environmental Services CSRTs support the City of Tacoma's Wastewater, Surface Water and Solid Waste utilities. You can learn more about the City of Tacoma's utility services on our Environmental Services page . Applicants who apply and meet minimum qualifications will be invited to t ake an online test. Details and the test link are anticipated to be sent via email the week of April 8, 2024. Be sure to check your junk folder for this email so you don't miss the deadline. Bilingual candidates are encouraged to apply. Qualifications Graduation from high school or equivalent and 2+ years of customer service experience in for a business or agency including experience interpreting, applying and explaining rates, codes and regulations. LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS FOR TACOMA FIRE ROLES: Certified Ambulance Coder designation or ability to attain the designation within six months of hire. Knowledge & Skills Knowledge: Customer service principles and practices City and governmental policies and procedures Office practices and procedures Government structure and process, office technologies, and appropriate language usage Thorough knowledge and use of related computer software Skills: Problem resolution Teaching and training Operation of computers and office equipment Performance of basic accounting mathematical calculations Advanced customer accounting and collection operations Interpret, apply and explain rates, codes, rules, regulations, policies and procedures Effective verbal and written communication Planning and organizing work Analyzing situations to develop a course of action Interacting respectfully and sensitively with diverse internal and external clients and groups to develop productive relationships and provide customer service Ability: Resolve technical customer service issues, calculate bills, compute differences and explain complicated rate schedules Interpret computer printout data Perform multiple tasks simultaneously, effectively, and efficiently Follow written and verbal directions Establish and maintain effective working relationships Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply All interested individuals should apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Applicants who meet the minimum qualifications will be invited to complete an online assessment. Candidates who pass the assessment will be placed on an eligibility list for interview and hiring consideration. The eligibility list will be used to fill vacancies as they occur for approximately one year. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. If you have questions regarding this position or need assistance with the on-line application process, please contact our Human Resources Department at 253.591.5400 before 4:00 pm on the closing date of the job announcement. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/8/2024 5:00 PM Pacific
City of Sacramento, CA
Sacramento, California, United States
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/8/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/8/2024 11:59 PM Pacific
City of Sacramento, CA
Sacramento, California, United States
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/22/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/22/2024 11:59 PM Pacific
Irvine Ranch Water District, CA
Irvine, California, United States
General Description We are excited to announce that we are accepting applications for the position of Water Operations Manager! The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Water Operations Manager, under general administrative direction, is responsible for managing, directing, and safely integrating the planning, operation and maintenance, budgeting, and personnel of the District’s water treatment facilities and distribution infrastructure. This position receives administrative direction from and reports to the Director of Recycling Operations, directs the work of subordinate supervisors and employees assigned to the Water Operations department and is responsible for operations and federal and state regulations regarding the water treatment, production, storage, and water and recycled water distribution. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties The following is a non-exclusive list of essential duties and responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or related as determined by the incumbent’s supervisor. Manage domestic and recycled water system operators in the operation and maintenance of turnouts, wells, pipelines, valves, pumps, control structures, chlorination stations, treatment plants, hydroelectric power stations and reservoirs. Oversee the operation and management of advanced treatment systems, including but not limited to Reverse Osmosis, Nanofiltration, and Micro Filtration treatment plants. Ability to analyze the District’s treatment facilities and implement operational changes as required to ensure safe and efficient operation. Supervise and oversee the use of the water treatment and distribution system control and monitoring systems. Provide input and direction on the development and administration of system reports, graphics, alarm points, control schemes, etc. Assist in the management of the District’s groundwater pumping and imported water programs. Provide on-going training of operators in the operation of the Supervisory Control and Data Acquisition (SCADA) systems. Plan, organize, analyze, and evaluate domestic and recycle water system operational modes. Plan and implement operational changes to ensure system reliability, acceptable water quality, water conservation and minimize cost of service. Develop annual Potable Water and Recycled Water reservoir management plans to forecast usage, demands, manage reservoir elevation and storage, water supply available, and the purchase of treated and untreated water. Responsible for the implementation and updating of the plan. Prepare various weekly, monthly, and semi-annual reports including reservoir surveillance, water, and energy usage regarding System Operations. Prepare technical and non-technical reports on plant operations, flows, and plant parameters. Prepare and present operational plans and special studies as needed. Oversee and manage the monitoring, tracking, and historicizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to the District’s Operational database, Enterprise Asset Management software, and reporting systems (WIMS, Maximo, etc.). Supervise major pipelines, pump station, reservoir and turnout shutdowns and tests. Coordinate major operational changes with the Engineering, Water Recycling, and Customer Service Departments. Safety is a key Value at IRWD, and this position will support and advocate for safe practices. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. All employees are required to notify their supervisor and the Safety Office of any sub-standard working conditions. Train System Operators in procedures and system operations techniques, including adjustment of pressure control structures, handling of chemical systems, maintenance of system monitoring and control equipment and testing and repair of system components. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Operations management team in the interpreting of existing and new policies and procedures. Assist in preparation of the District’s bi-annual operating budget for Water Operations. Preparing data for quarterly and annual O&M budget performance reporting. Initiate requests and follow all District procurement policies for purchase of chemicals, supplies, parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Ensure an effective communications log regarding plant procedures and maintenance is maintained. Conduct regular department meetings. Participate in regular managerial and supervisory meetings. Participate in the recruitment, selection, counseling, and training of employees. Review and evaluate performance of assigned personnel on a timely basis; recommend salary adjustments, promotions, and disciplinary action for assigned staff. Review and prepare feedback comments on preliminary construction project plans from Technical Services and consulting engineering firms as needed. Attend pre-construction and planning/design meetings for water treatment infrastructure and distribution system facilities. Respond to emergencies and participate in the scheduled emergency standby program as needed. Responsible for all other work-related duties. Qualifications A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: Environmental Science, Chemistry, Water Utility Science, Water Treatment, or a closely related field. Six years of progressively responsible experience in water utility systems operation and management, with four of those six years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise Asset Management software (Maximo), and budgeting software is highly desirable. LICENSES/CERTIFICATIONS: Valid Class C California Driver's License required. Valid Grade T4 Water Treatment Operator Certificate issued by the State of California State Water Resources Control Board required. Selected candidate must be able to obtain a valid T5 W ater Treatment Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Valid Grade D5 Water Distribution Operator Certificate issued by the State of California State Water Resources Control Board preferred. Selected candidate must be able to obtain a valid D5 W ater Distribution Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must be self-motivated and have excellent oral/written communication skills. Must be organized with the ability to multi-task and make decisions independently. Physical Requirements Will lift 80 pounds on a routine basis. Must be certified annually to wear respiratory equipment. Must be clean shaven such that any facial hair does not interfere with the fit of self-contained breathing apparatus. Environmental Adaptability Noise level may be higher than the typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Mar 08, 2024
Full Time
General Description We are excited to announce that we are accepting applications for the position of Water Operations Manager! The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Water Operations Manager, under general administrative direction, is responsible for managing, directing, and safely integrating the planning, operation and maintenance, budgeting, and personnel of the District’s water treatment facilities and distribution infrastructure. This position receives administrative direction from and reports to the Director of Recycling Operations, directs the work of subordinate supervisors and employees assigned to the Water Operations department and is responsible for operations and federal and state regulations regarding the water treatment, production, storage, and water and recycled water distribution. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties The following is a non-exclusive list of essential duties and responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or related as determined by the incumbent’s supervisor. Manage domestic and recycled water system operators in the operation and maintenance of turnouts, wells, pipelines, valves, pumps, control structures, chlorination stations, treatment plants, hydroelectric power stations and reservoirs. Oversee the operation and management of advanced treatment systems, including but not limited to Reverse Osmosis, Nanofiltration, and Micro Filtration treatment plants. Ability to analyze the District’s treatment facilities and implement operational changes as required to ensure safe and efficient operation. Supervise and oversee the use of the water treatment and distribution system control and monitoring systems. Provide input and direction on the development and administration of system reports, graphics, alarm points, control schemes, etc. Assist in the management of the District’s groundwater pumping and imported water programs. Provide on-going training of operators in the operation of the Supervisory Control and Data Acquisition (SCADA) systems. Plan, organize, analyze, and evaluate domestic and recycle water system operational modes. Plan and implement operational changes to ensure system reliability, acceptable water quality, water conservation and minimize cost of service. Develop annual Potable Water and Recycled Water reservoir management plans to forecast usage, demands, manage reservoir elevation and storage, water supply available, and the purchase of treated and untreated water. Responsible for the implementation and updating of the plan. Prepare various weekly, monthly, and semi-annual reports including reservoir surveillance, water, and energy usage regarding System Operations. Prepare technical and non-technical reports on plant operations, flows, and plant parameters. Prepare and present operational plans and special studies as needed. Oversee and manage the monitoring, tracking, and historicizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to the District’s Operational database, Enterprise Asset Management software, and reporting systems (WIMS, Maximo, etc.). Supervise major pipelines, pump station, reservoir and turnout shutdowns and tests. Coordinate major operational changes with the Engineering, Water Recycling, and Customer Service Departments. Safety is a key Value at IRWD, and this position will support and advocate for safe practices. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. All employees are required to notify their supervisor and the Safety Office of any sub-standard working conditions. Train System Operators in procedures and system operations techniques, including adjustment of pressure control structures, handling of chemical systems, maintenance of system monitoring and control equipment and testing and repair of system components. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Operations management team in the interpreting of existing and new policies and procedures. Assist in preparation of the District’s bi-annual operating budget for Water Operations. Preparing data for quarterly and annual O&M budget performance reporting. Initiate requests and follow all District procurement policies for purchase of chemicals, supplies, parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Ensure an effective communications log regarding plant procedures and maintenance is maintained. Conduct regular department meetings. Participate in regular managerial and supervisory meetings. Participate in the recruitment, selection, counseling, and training of employees. Review and evaluate performance of assigned personnel on a timely basis; recommend salary adjustments, promotions, and disciplinary action for assigned staff. Review and prepare feedback comments on preliminary construction project plans from Technical Services and consulting engineering firms as needed. Attend pre-construction and planning/design meetings for water treatment infrastructure and distribution system facilities. Respond to emergencies and participate in the scheduled emergency standby program as needed. Responsible for all other work-related duties. Qualifications A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: Environmental Science, Chemistry, Water Utility Science, Water Treatment, or a closely related field. Six years of progressively responsible experience in water utility systems operation and management, with four of those six years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise Asset Management software (Maximo), and budgeting software is highly desirable. LICENSES/CERTIFICATIONS: Valid Class C California Driver's License required. Valid Grade T4 Water Treatment Operator Certificate issued by the State of California State Water Resources Control Board required. Selected candidate must be able to obtain a valid T5 W ater Treatment Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Valid Grade D5 Water Distribution Operator Certificate issued by the State of California State Water Resources Control Board preferred. Selected candidate must be able to obtain a valid D5 W ater Distribution Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must be self-motivated and have excellent oral/written communication skills. Must be organized with the ability to multi-task and make decisions independently. Physical Requirements Will lift 80 pounds on a routine basis. Must be certified annually to wear respiratory equipment. Must be clean shaven such that any facial hair does not interfere with the fit of self-contained breathing apparatus. Environmental Adaptability Noise level may be higher than the typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Manchester Water District
Manchester, Washington, USA
General Manager
Manchester Water District
Manchester, Washington
Salary: $108,500 - $155,000
The Manchester Water District is headquartered in unincorporated southeast Kitsap County, Washington. Kitsap County is located on the Kitsap Peninsula in the south-central Puget Sound, directly across the water from Seattle. The community of Manchester sits on the waterfront west of Blake Island and is accessible by highway or the Southworth Ferry which docks a short drive south. Manchester’s residents enjoy stunning views of the Puget Sound, Mount Rainier and the Seattle skyline. The Port of Manchester, which the District works closely with, maintains public docks where boaters can tie-up, and the local beaches are a popular destination for families.
The Manchester Water District serves approximately 3,400 individual accounts and a population of just under 10,000. The District is a potable water only utility governed by a three-member Board of Commissioners. The District serves the communities of Manchester, Colby, Harper, and Southworth. District assets include over 40 miles of water main, nine water wells, five reservoirs, and approximately 370 public and private fire hydrants. The District has an administrative office in the Manchester Village, and a separate Field Operations Complex that includes a Field Office building and a 4,300 square foot workshop and fleet storage building.
The General Manager oversees daily operations of the system and personnel, including five Service Technicians, an Accounting Manager and Customer Service Representative. For FY 2023, the District projects annual revenue of just over $3,000,000, including $1,194,036 in reserve carried over from FY 2022. The District’s revenue is almost entirely from rates and meter sales. The General Manager provides financial reports to the Board at monthly meetings.
In addition to the water utility, Manchester Water District also serves as a public point of contact for the Port of Manchester, located next to the administrative office. The Port owns and operates a boat launch facility and pocket park on the western shore of Puget Sound. Through an interlocal agreement, Manchester Water District performs basic administrative tasks, occasional emergency repairs, and serves the boating public. The Port is governed by a three-member Commission. With an annual budget of less than $200,000, the Port has no paid employees. Tasks such as restroom maintenance, landscaping, and parking lot sweeping are all done by contractors.
Education & experience: A related college degree is desired, however, a candidate who demonstrates success running a water or similar utility will be of interest and considered regardless of a relevant college degree. The preferred General Manager will be accustomed to successfully working both in the office and in the field, depending on the priorities of the day. The ideal candidate will have good communication and people skills, and have leadership and management experience in a similar organization.
For a complete position profile and to apply online, visit Prothman at https://www.prothman.com/ and click on "Open Recruitments". For questions, call 206-368-0050. The Manchester Water District is an Equal Opportunity Employer. First review of applications: March 26, 2023 (open until filled).
Mar 05, 2024
Full Time
General Manager
Manchester Water District
Manchester, Washington
Salary: $108,500 - $155,000
The Manchester Water District is headquartered in unincorporated southeast Kitsap County, Washington. Kitsap County is located on the Kitsap Peninsula in the south-central Puget Sound, directly across the water from Seattle. The community of Manchester sits on the waterfront west of Blake Island and is accessible by highway or the Southworth Ferry which docks a short drive south. Manchester’s residents enjoy stunning views of the Puget Sound, Mount Rainier and the Seattle skyline. The Port of Manchester, which the District works closely with, maintains public docks where boaters can tie-up, and the local beaches are a popular destination for families.
The Manchester Water District serves approximately 3,400 individual accounts and a population of just under 10,000. The District is a potable water only utility governed by a three-member Board of Commissioners. The District serves the communities of Manchester, Colby, Harper, and Southworth. District assets include over 40 miles of water main, nine water wells, five reservoirs, and approximately 370 public and private fire hydrants. The District has an administrative office in the Manchester Village, and a separate Field Operations Complex that includes a Field Office building and a 4,300 square foot workshop and fleet storage building.
The General Manager oversees daily operations of the system and personnel, including five Service Technicians, an Accounting Manager and Customer Service Representative. For FY 2023, the District projects annual revenue of just over $3,000,000, including $1,194,036 in reserve carried over from FY 2022. The District’s revenue is almost entirely from rates and meter sales. The General Manager provides financial reports to the Board at monthly meetings.
In addition to the water utility, Manchester Water District also serves as a public point of contact for the Port of Manchester, located next to the administrative office. The Port owns and operates a boat launch facility and pocket park on the western shore of Puget Sound. Through an interlocal agreement, Manchester Water District performs basic administrative tasks, occasional emergency repairs, and serves the boating public. The Port is governed by a three-member Commission. With an annual budget of less than $200,000, the Port has no paid employees. Tasks such as restroom maintenance, landscaping, and parking lot sweeping are all done by contractors.
Education & experience: A related college degree is desired, however, a candidate who demonstrates success running a water or similar utility will be of interest and considered regardless of a relevant college degree. The preferred General Manager will be accustomed to successfully working both in the office and in the field, depending on the priorities of the day. The ideal candidate will have good communication and people skills, and have leadership and management experience in a similar organization.
For a complete position profile and to apply online, visit Prothman at https://www.prothman.com/ and click on "Open Recruitments". For questions, call 206-368-0050. The Manchester Water District is an Equal Opportunity Employer. First review of applications: March 26, 2023 (open until filled).
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary POSITION IS OPEN UNTIL FILLED Join our team as the City Engineer! Relocation assistance and other allowances are readily available to support your seamless transition into this pivotal role. GENERAL DESCRIPTION OF POSITION Exercises a high degree of initiative, independence, professional expertise, and supervision. Forms and executes broad policy in the management, administration, and supervision of the City’s Engineering Department activities. Responsible for planning, developing and supervising professional engineering and administrative work for environmental, water, sewer, street, and other community development projects and programs ensuring technical competence and compliance with all current codes and criteria. Work is widely varied, involving analyzing and evaluating many complex and significant variables. City-wide policies, procedures, or precedents may be developed and/or recommended. Represents engineering matters to public, City Council, City Manager, and other departments. This is a department director level position. SUPERVISION RECEIVED Works independently with considerable latitude for discretion and judgment under the broad guidance and general supervision of the City Manager. Work is reviewed through conferences and reports relating to goals, objectives, and accomplishments to the City Manager on service delivery and planning. SUPERVISION EXERCISED Directly supervises Assistant City Engineers, City Surveyor and Administrative Assistants, provides management, direction and supervision over other managerial, professional and clerical/technician/paraprofessional personnel within the Engineering Department. Minimum Qualifications/Special Requirements DESIRED MINIMUM QUALIFICATIONS: Education and experience: Graduation from a four-year college or university with a degree in civil engineering or a closely related field; and Master’s degree in civil engineering or related field preferred. Considerable (minimum of 10 years) professional civil engineering experience, preferably with a public jurisdiction. Five (5) years of supervisory experience. Any equivalent combination of education and progressively responsible experience which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Must possess a valid Arizona state driver license or have ability to obtain one prior to employment; Registration as a Professional Engineer (PE) in the State of Arizona. Must be physically capable of moving about on construction work sites and under adverse field conditions. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Manages and supervises engineering operations to achieve goals within available resources; plans and organizes workloads and staff assignments; trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed. Determines work procedures, prepares work schedules, and expedites workflow; studies and standardizes procedures to improve efficiency and effectiveness of operations. Provides leadership and direction in the development of short and long range plans associated with City streets, drainage and utility systems; gathers, interprets and prepares data for studies, reports and recommendations; coordinates department/division activities with other departments/divisions and agencies as needed. Recruits, selects, trains, motivates and evaluates personnel; provides or coordinates staff training; appraises employees for good work and works with employees to correct deficiencies; implements discipline and termination procedures as necessary. Meets regularly with staff to discuss and resolve priorities, workload and technical issues, assures staff compliance with policies, procedures, and regulatory standards. Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; prepares annual budget requests; assures effective and efficient use of budgeted funds, personnel, materials, facilities and time. Reviews private project development plans for compliance with codes, regulations, and standards, adequacy of applications for permits and compliance with approved plans. Identifies applicable codes, regulations, and requirements for assigned projects. Recommends policy development and implementation decisions related to City ordinances in accord to best Engineering practices. Coordinates the preparation of, or develops, engineering plans and specifications, coordinates required advertising for bids, reviews construction bids and makes necessary recommendations based on lowest and best bids, competency of vendors, contractors and consultants, and the selection criteria. Supervises and coordinates project management for the construction of the municipal public works projects. Oversees assigned projects to ensure contractor compliance with time and budget parameters for the project. Oversees the preparation of sanitary sewer, water, storm drainage, and street system maps, databases, and comprehensive plans. Maintains the engineering library and infrastructure records. Assures as-built records of projects and documents necessary changes for the operation and maintenance programs. Responds to public or other inquiries relative to engineering procedures on specific projects and other information. Maintains regular contact with consulting engineers, construction project engineers, city, county, state and federal agencies, professional and technical groups and the general public regarding department activities and ensures services and the City’s interests are fully represented. Oversees the evaluation of transportation and traffic impacts of development proposals, permits, rezones, plats, etc. Prepares traffic, utility and other studies and reports. Provides professional engineering and utility system operations advice to supervisors and other officials; makes private and public presentations to the City Council, boards, commissions, civic groups and the general public. Negotiates, coordinates and manages engineering consultant contracts. Coordinates with the Public Works Department in the development of traffic control, pavement management, water and sanitary sewer systems maintenance and operations and Geographic Information Systems (GIS). Serves as a member of various staff committees as assigned. Works with other departments to solve engineering issues; provides interpretations of policies and procedures. Analyzes impact of existing/proposed legislation and provides recommendations to management. Attends professional development workshops and conferences to keep abreast of trends and developments in the field of municipal engineering. Researches, develops and maintains technologies and information systems; researches and recommends system upgrades and replacements. Serves as member of the management team by making recommendations and providing technical expertise, providing input on city-wide issues, representing city policy to the public and conducting needs assessment and strategic planning. Provides advance administrative support to the City Council and City Manager in support of engineering and capital improvement project goals and objectives. Facilitates, leads, and/or participates in meetings, proceedings and committees; represents the department and city at meetings and conferences, and serves as a liaison between departments, external organizations, the general public and other agencies, makes presentations as needed. Regularly attends City Council meetings and work sessions; prepares Council agenda items relating to engineering and capital improvement projects; makes presentations for informational and decision making purposes. Establishes and maintains effective and supportive relationships by demonstrating courteous, professional and cooperative behavior; promotes the city goals and priorities in a positive manner, and complies with all city policies and procedures. Protects privileged and/or confidential information. Provides excellent customer service to both internal and external contacts. Maintains regular attendance and punctuality. May be required to work early mornings, evenings, or weekends as needed. PERIPHERAL DUTIES: Coordinates public works inspection, maintenance and enforcement programs. Monitors inter-governmental actions affecting division operations. Assists in the training of other city personnel in design and construction techniques. Miscellaneous Necessary Knowledge, Skills and Abilities: Knowledge: Thorough knowledge of civil engineering principles, practices and methods as applicable to a municipal setting; Complex public infrastructure and building projects from establishment of project scope and objectives through completion of construction and final project acceptance including related laws and regulations and environmental requirements; Considerable knowledge of applicable federal, state and city policies, laws, and regulations affecting Department activities; Procuring design and construction contracts under the Arizona Revised Statutes; Capital improvement and fiscal short and long range planning; Budget practices and procedures; General trends and current developments in municipal civil engineering and capital improvement projects and design; Considerable knowledge in leadership and management practices; and Expertise in team building methods. Skills: Considerable skill in arriving at cost estimates on complex projects; Skill in complex mathematical calculations; Operation of personal computers and software, and their application to engineering, constructions, drafting, mapping, CAD, GIS and other related functions; Planning, organizing, coordinating and preparing accurate and timely fiscal department budget preparation; Forecasting, project management, reviewing and analyzing complex data and systems, procedures and controls; Developing rates and fees; Supervising, evaluating and selection of personnel; Establishing and maintaining effective working relationships; and Communicating effectively both orally and in writing. Abilities: Ability to communicate effectively, orally and in writing, with employees, consultants, other governmental agency representatives, city officials and the general public; Conduct necessary engineering research and compile comprehensive reports; Handle multiple projects simultaneously and use good judgment in prioritizing work assignments; Interpret, apply, and ensure compliance with applicable federal, state, and local laws, rules, codes, ordinances and regulations; Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals; Read and interpret construction documents and technical specifications; Maintain confidentiality; Present facts and recommendations in a clear, concise, logical manner; Deal with problems which may be controversial or sensitive in nature and create a professional and service oriented atmosphere; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMMITMENT TO SAFETY AND WELLNESS Management is accountable for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program and wellness initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management also will keep informed about workplace safety and health hazards, and it will regularly review the company safety and wellness program. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Job Summary POSITION IS OPEN UNTIL FILLED Join our team as the City Engineer! Relocation assistance and other allowances are readily available to support your seamless transition into this pivotal role. GENERAL DESCRIPTION OF POSITION Exercises a high degree of initiative, independence, professional expertise, and supervision. Forms and executes broad policy in the management, administration, and supervision of the City’s Engineering Department activities. Responsible for planning, developing and supervising professional engineering and administrative work for environmental, water, sewer, street, and other community development projects and programs ensuring technical competence and compliance with all current codes and criteria. Work is widely varied, involving analyzing and evaluating many complex and significant variables. City-wide policies, procedures, or precedents may be developed and/or recommended. Represents engineering matters to public, City Council, City Manager, and other departments. This is a department director level position. SUPERVISION RECEIVED Works independently with considerable latitude for discretion and judgment under the broad guidance and general supervision of the City Manager. Work is reviewed through conferences and reports relating to goals, objectives, and accomplishments to the City Manager on service delivery and planning. SUPERVISION EXERCISED Directly supervises Assistant City Engineers, City Surveyor and Administrative Assistants, provides management, direction and supervision over other managerial, professional and clerical/technician/paraprofessional personnel within the Engineering Department. Minimum Qualifications/Special Requirements DESIRED MINIMUM QUALIFICATIONS: Education and experience: Graduation from a four-year college or university with a degree in civil engineering or a closely related field; and Master’s degree in civil engineering or related field preferred. Considerable (minimum of 10 years) professional civil engineering experience, preferably with a public jurisdiction. Five (5) years of supervisory experience. Any equivalent combination of education and progressively responsible experience which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Must possess a valid Arizona state driver license or have ability to obtain one prior to employment; Registration as a Professional Engineer (PE) in the State of Arizona. Must be physically capable of moving about on construction work sites and under adverse field conditions. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Manages and supervises engineering operations to achieve goals within available resources; plans and organizes workloads and staff assignments; trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed. Determines work procedures, prepares work schedules, and expedites workflow; studies and standardizes procedures to improve efficiency and effectiveness of operations. Provides leadership and direction in the development of short and long range plans associated with City streets, drainage and utility systems; gathers, interprets and prepares data for studies, reports and recommendations; coordinates department/division activities with other departments/divisions and agencies as needed. Recruits, selects, trains, motivates and evaluates personnel; provides or coordinates staff training; appraises employees for good work and works with employees to correct deficiencies; implements discipline and termination procedures as necessary. Meets regularly with staff to discuss and resolve priorities, workload and technical issues, assures staff compliance with policies, procedures, and regulatory standards. Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; prepares annual budget requests; assures effective and efficient use of budgeted funds, personnel, materials, facilities and time. Reviews private project development plans for compliance with codes, regulations, and standards, adequacy of applications for permits and compliance with approved plans. Identifies applicable codes, regulations, and requirements for assigned projects. Recommends policy development and implementation decisions related to City ordinances in accord to best Engineering practices. Coordinates the preparation of, or develops, engineering plans and specifications, coordinates required advertising for bids, reviews construction bids and makes necessary recommendations based on lowest and best bids, competency of vendors, contractors and consultants, and the selection criteria. Supervises and coordinates project management for the construction of the municipal public works projects. Oversees assigned projects to ensure contractor compliance with time and budget parameters for the project. Oversees the preparation of sanitary sewer, water, storm drainage, and street system maps, databases, and comprehensive plans. Maintains the engineering library and infrastructure records. Assures as-built records of projects and documents necessary changes for the operation and maintenance programs. Responds to public or other inquiries relative to engineering procedures on specific projects and other information. Maintains regular contact with consulting engineers, construction project engineers, city, county, state and federal agencies, professional and technical groups and the general public regarding department activities and ensures services and the City’s interests are fully represented. Oversees the evaluation of transportation and traffic impacts of development proposals, permits, rezones, plats, etc. Prepares traffic, utility and other studies and reports. Provides professional engineering and utility system operations advice to supervisors and other officials; makes private and public presentations to the City Council, boards, commissions, civic groups and the general public. Negotiates, coordinates and manages engineering consultant contracts. Coordinates with the Public Works Department in the development of traffic control, pavement management, water and sanitary sewer systems maintenance and operations and Geographic Information Systems (GIS). Serves as a member of various staff committees as assigned. Works with other departments to solve engineering issues; provides interpretations of policies and procedures. Analyzes impact of existing/proposed legislation and provides recommendations to management. Attends professional development workshops and conferences to keep abreast of trends and developments in the field of municipal engineering. Researches, develops and maintains technologies and information systems; researches and recommends system upgrades and replacements. Serves as member of the management team by making recommendations and providing technical expertise, providing input on city-wide issues, representing city policy to the public and conducting needs assessment and strategic planning. Provides advance administrative support to the City Council and City Manager in support of engineering and capital improvement project goals and objectives. Facilitates, leads, and/or participates in meetings, proceedings and committees; represents the department and city at meetings and conferences, and serves as a liaison between departments, external organizations, the general public and other agencies, makes presentations as needed. Regularly attends City Council meetings and work sessions; prepares Council agenda items relating to engineering and capital improvement projects; makes presentations for informational and decision making purposes. Establishes and maintains effective and supportive relationships by demonstrating courteous, professional and cooperative behavior; promotes the city goals and priorities in a positive manner, and complies with all city policies and procedures. Protects privileged and/or confidential information. Provides excellent customer service to both internal and external contacts. Maintains regular attendance and punctuality. May be required to work early mornings, evenings, or weekends as needed. PERIPHERAL DUTIES: Coordinates public works inspection, maintenance and enforcement programs. Monitors inter-governmental actions affecting division operations. Assists in the training of other city personnel in design and construction techniques. Miscellaneous Necessary Knowledge, Skills and Abilities: Knowledge: Thorough knowledge of civil engineering principles, practices and methods as applicable to a municipal setting; Complex public infrastructure and building projects from establishment of project scope and objectives through completion of construction and final project acceptance including related laws and regulations and environmental requirements; Considerable knowledge of applicable federal, state and city policies, laws, and regulations affecting Department activities; Procuring design and construction contracts under the Arizona Revised Statutes; Capital improvement and fiscal short and long range planning; Budget practices and procedures; General trends and current developments in municipal civil engineering and capital improvement projects and design; Considerable knowledge in leadership and management practices; and Expertise in team building methods. Skills: Considerable skill in arriving at cost estimates on complex projects; Skill in complex mathematical calculations; Operation of personal computers and software, and their application to engineering, constructions, drafting, mapping, CAD, GIS and other related functions; Planning, organizing, coordinating and preparing accurate and timely fiscal department budget preparation; Forecasting, project management, reviewing and analyzing complex data and systems, procedures and controls; Developing rates and fees; Supervising, evaluating and selection of personnel; Establishing and maintaining effective working relationships; and Communicating effectively both orally and in writing. Abilities: Ability to communicate effectively, orally and in writing, with employees, consultants, other governmental agency representatives, city officials and the general public; Conduct necessary engineering research and compile comprehensive reports; Handle multiple projects simultaneously and use good judgment in prioritizing work assignments; Interpret, apply, and ensure compliance with applicable federal, state, and local laws, rules, codes, ordinances and regulations; Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals; Read and interpret construction documents and technical specifications; Maintain confidentiality; Present facts and recommendations in a clear, concise, logical manner; Deal with problems which may be controversial or sensitive in nature and create a professional and service oriented atmosphere; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMMITMENT TO SAFETY AND WELLNESS Management is accountable for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program and wellness initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management also will keep informed about workplace safety and health hazards, and it will regularly review the company safety and wellness program. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary Range: $81,144 to $100,000 The Energy and Technical Services Manager will manage the City of Atlanta’s efforts to promote sustainability and climate resilience as it relates to the use and conservation of natural resources, including electricity, natural gas and water. Under the purview of the Mayor’s Office of Sustainability and Resilience (OSR), the Energy and Technical Services Manager will be responsible for the management and continuous improvement of the City of Atlanta’s energy management standards and utility data collection and reporting operations across the City. The Energy and Technical Services Manager will be housed in the Mayor’s Office of Sustainability and Resilience (OSR) and report to the Chief Sustainability Officer. The Energy and Technical Services Manager will serve as the primary person responsible for analyzing energy data, generating reports, performing cost studies, developing procedures and standards to manage the City’s energy usage and, developing and managing energy projects to reduce energy waste; work across city departments, coordinate with community partners, consultants and various governmental bodies and entities to achieve City of Atlanta’s sustainability, resilience and equitable clean energy goals and objectives. The Energy and Technical Services Manager will support OSR leadership on all operational engagements related to energy management while ensuring efficient utility data operations and excellent customer service internally and externally largely focused on utility data collection and reporting. Supervision Received: This position receives guidance regarding overall mission, short and long-term objectives, scheduling, unusual priorities, and is expected to structure their workday to accomplish established goals. This position may work independently while also supporting high achieving teams that engage on critical projects and utilize multiple technical platforms. Direction received will range from specific and task oriented to general with collaboration expected to shape the final deliverable. Essential Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Expect to perform other duties as assigned. Analyze existing energy source contracts and programs and determine greater cost-effective energy use through assisting in the development and implementation of the City’s energy/utilities management. Work with all levels of staff, consultants, and vendors to obtain information, make recommendations, and resolve a variety of heating, ventilating, air conditioning, electrical and plumbing equipment problems and issues that will result in reduced energy usage. Maintain a variety of records, research data, and prepare reports as required. Review plans and specifications and serve as a technical resource for energy/utilities system management; promote energy consumption awareness within the City. Develop and update procedures/standards manuals to address energy management programs guidelines and objectives. Researches, develops, and recommends standards, specifications and procedures for the construction, operation and maintenance of utility delivery systems and equipment to optimize system costs. Identify priority energy projects and use project management techniques to implement energy projects within the City. Participate in rate and cost of service studies, support budget development and use goals making recommendations as appropriate; directs and participates in field analysis of equipment operations and efficiencies, and applies data gained to studies and recommendations. Utilize a variety of tools and software to monitor and manage energy efficiency across City of Atlanta-managed facilities. Create long- and short-term plans, including setting targets for milestones and adhering to deadlines. Serve as a departmental representative on special projects, committees and tasks forces as assigned. Liaise with multiple city departments and offices, and external partners to ensure that interdepartmental project timelines, meeting schedules and project requirements remain on track. Performs other related duties as assigned. Knowledge, Skills, and Abilities The applicant is expected to exhibit detailed knowledge, skills, and abilities of the following: Knowledge of ISO 500001 Standards and its Certification Process Working knowledge of cost and savings studies and incorporating energy conservation measures Knowledge and experience with HVAC, control, electrical systems and proficiency with energy analysis tools Ability to read, analyze, and interpret plans, specifications, contract documents, control drawings, service bulletins, technical procedure manuals, equipment specifications, and governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from top management, service personnel, and the community Working knowledge of budget preparation and management. Bachelor's Degree in Engineering, Business Administration and five (5) years’ experience; or equivalent combination of education and experience in Utilities/Energy Management. Must possess a valid Georgia driver's license. Preferred Education & Experience Master's degree in Engineering, Business Administration, Environmental Science or related area (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). Minimum of 10 years of work experience in a Utilities or Energy Management capacity. Licensures and Certifications One or more of the following certifications are preferred: Certified Energy Manager (CM) Leadership in Energy and Environmental Design Accredited Professional (LEED AP) Certified Facility Manager (CFM) Sustainable Facility Professional (SFP) Project Management Professional (PMP) Essential Capabilities and Work Environment: This hybrid work position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the city would otherwise be closed.
Mar 08, 2024
Full Time
Salary Range: $81,144 to $100,000 The Energy and Technical Services Manager will manage the City of Atlanta’s efforts to promote sustainability and climate resilience as it relates to the use and conservation of natural resources, including electricity, natural gas and water. Under the purview of the Mayor’s Office of Sustainability and Resilience (OSR), the Energy and Technical Services Manager will be responsible for the management and continuous improvement of the City of Atlanta’s energy management standards and utility data collection and reporting operations across the City. The Energy and Technical Services Manager will be housed in the Mayor’s Office of Sustainability and Resilience (OSR) and report to the Chief Sustainability Officer. The Energy and Technical Services Manager will serve as the primary person responsible for analyzing energy data, generating reports, performing cost studies, developing procedures and standards to manage the City’s energy usage and, developing and managing energy projects to reduce energy waste; work across city departments, coordinate with community partners, consultants and various governmental bodies and entities to achieve City of Atlanta’s sustainability, resilience and equitable clean energy goals and objectives. The Energy and Technical Services Manager will support OSR leadership on all operational engagements related to energy management while ensuring efficient utility data operations and excellent customer service internally and externally largely focused on utility data collection and reporting. Supervision Received: This position receives guidance regarding overall mission, short and long-term objectives, scheduling, unusual priorities, and is expected to structure their workday to accomplish established goals. This position may work independently while also supporting high achieving teams that engage on critical projects and utilize multiple technical platforms. Direction received will range from specific and task oriented to general with collaboration expected to shape the final deliverable. Essential Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. Expect to perform other duties as assigned. Analyze existing energy source contracts and programs and determine greater cost-effective energy use through assisting in the development and implementation of the City’s energy/utilities management. Work with all levels of staff, consultants, and vendors to obtain information, make recommendations, and resolve a variety of heating, ventilating, air conditioning, electrical and plumbing equipment problems and issues that will result in reduced energy usage. Maintain a variety of records, research data, and prepare reports as required. Review plans and specifications and serve as a technical resource for energy/utilities system management; promote energy consumption awareness within the City. Develop and update procedures/standards manuals to address energy management programs guidelines and objectives. Researches, develops, and recommends standards, specifications and procedures for the construction, operation and maintenance of utility delivery systems and equipment to optimize system costs. Identify priority energy projects and use project management techniques to implement energy projects within the City. Participate in rate and cost of service studies, support budget development and use goals making recommendations as appropriate; directs and participates in field analysis of equipment operations and efficiencies, and applies data gained to studies and recommendations. Utilize a variety of tools and software to monitor and manage energy efficiency across City of Atlanta-managed facilities. Create long- and short-term plans, including setting targets for milestones and adhering to deadlines. Serve as a departmental representative on special projects, committees and tasks forces as assigned. Liaise with multiple city departments and offices, and external partners to ensure that interdepartmental project timelines, meeting schedules and project requirements remain on track. Performs other related duties as assigned. Knowledge, Skills, and Abilities The applicant is expected to exhibit detailed knowledge, skills, and abilities of the following: Knowledge of ISO 500001 Standards and its Certification Process Working knowledge of cost and savings studies and incorporating energy conservation measures Knowledge and experience with HVAC, control, electrical systems and proficiency with energy analysis tools Ability to read, analyze, and interpret plans, specifications, contract documents, control drawings, service bulletins, technical procedure manuals, equipment specifications, and governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from top management, service personnel, and the community Working knowledge of budget preparation and management. Bachelor's Degree in Engineering, Business Administration and five (5) years’ experience; or equivalent combination of education and experience in Utilities/Energy Management. Must possess a valid Georgia driver's license. Preferred Education & Experience Master's degree in Engineering, Business Administration, Environmental Science or related area (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). Minimum of 10 years of work experience in a Utilities or Energy Management capacity. Licensures and Certifications One or more of the following certifications are preferred: Certified Energy Manager (CM) Leadership in Energy and Environmental Design Accredited Professional (LEED AP) Certified Facility Manager (CFM) Sustainable Facility Professional (SFP) Project Management Professional (PMP) Essential Capabilities and Work Environment: This hybrid work position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the city would otherwise be closed.
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary POSITION IS OPEN UNTIL FILLED Join our team as the Director of Development Services! Relocation assistance and other allowances are readily available to support your seamless transition into this pivotal role. GENERAL DESCRIPTION OF POSITION The Director of Development Services is responsible for planning, directing, managing and overseeing the activities and operations of the Building Safety, Code Enforcement, and Planning Divisions of the Development Services Department. This role encompasses various aspects, including land use planning, zoning, building inspections and general development. The Director's primary responsibilities include long-range planning, land use regulation, and ensuring that the city's planning efforts align with the city’s strategic objectives. SUPERVISION RECEIVED The Director of Development Services works independently with considerable latitude for discretion and judgment under the broad guidance and general supervision of the City Manager. The work is reviewed through meetings and reports relating to goals, objectives, and service delivery. SUPERVISION EXERCISED The Director directly provides management direction and supervision over professional and clerical/technician/paraprofessional staff within the department. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE: Bachelor's Degree in Urban Planning, Architecture, Construction Management, Geography, Public Administration, Social Sciences, or a related field. Advanced degree is preferred. Seven (7) years of progressively responsible experience in municipal planning, plan review, general city planning, zoning administration, and building code application and enforcement with three (3) years in a supervisory or management capacity. American Institute of Certified Planners (AICP) Certification required. Possession of International Code Council Building Official certificate is required within twelve months of hire. OR an equivalent combination of education, experience, and training equivalent to the above minimum requirements. SPECIAL REQUIREMENTS Valid Arizona Driver’s License or ability to obtain within three (3) months of hire. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties, and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Develop, plan and implement department goals and objectives; recommend and administer policies and procedures related to planning, building inspection and engineering operations. Coordinate department activities with those of other departments and outside agencies and organizations; prepare and present staff reports and other necessary correspondence. Direct, oversee and participate in the development of the department’s work plan; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. Manage and participate in the development and administration of the Development Services Department budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures. Monitor overall growth and development relative to the General Plan; design, prepare and recommend appropriate codes and ordinances related to the General Plan, land use, subdivisions, and other community development matters; administer current ordinances; prepare revisions as needed. Coordinate and manage the review of private and public development projects; conduct public hearings as required. Select, train, motivate and evaluate personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures; maintain discipline and high standards necessary for the efficient and professional operation of the department. Serve as liaison with developers, contractors, and citizen groups regarding planning related activities and projects. Resolve and respond to controversial issues, citizen complaints or inquiries with excellent customer service. Represent the department to outside groups and organizations and federal, state, county, and local officials on planning, building inspection, housing, flood plain management and related issues; participate in outside community and professional groups and committees; provide technical assistance as necessary. Research and prepare technical and administrative reports and studies; prepare written correspondence; provide technical presentations to the City Council and Planning Commission. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. PERIPHERAL DUTIES Serve as a member of various committees. Miscellaneous Necessary Knowledge, Skills, and Abilities: Knowledge: Knowledge of the applicable federal, state and city construction codes and related laws and ordinances. Understanding of principles and practices of public administration, personnel administration, supervision, continuous quality improvement, customer service, and public meetings and hearings. Familiarity with the construction, nuisance, environmental, and zoning codes, ordinances, and development requirements as adopted by the City of Kingman, including their format, content, and purpose. Understanding of subdivision design principles and land-use relationships. Knowledge of leadership and team styles and skills. Proficiency in computer software applications, such as word processing, database, and spreadsheet software. Familiarity with modern methods and techniques as applied to the design and construction of buildings and site development. Understanding of construction or building permit issuance policies and procedures. Knowledge of construction or engineering trade codes and terminology. Understanding of the principles and practices of civil engineering, as well as the methods and techniques used in the design of public water, sanitary sewer, storm sewer, underground utility lines, retention basins, and public street improvements. Familiarity with building construction materials, methods, building trade codes, and terminology. Knowledge of site planning and building design concepts. Skills: Skilled in planning, organizing, coordinating, and administering comprehensive and coordinated programs. Proficient in designing, developing, and implementing development programs. Strong ability to communicate the City's development strategy effectively to diverse groups. Proficient at developing effective working partnerships with diverse individuals, boards, agencies, and organizations. Ability to identify and implement appropriate funding resources and strategies. Proficient in grant writing and grant management. Skilled in researching complex issues, collecting and analyzing data, and writing clear, accurate, and concise summaries, reports, and other written materials. Effective verbal communications, including public speaking to both large and small audiences. Ability to coordinate a variety of complex tasks simultaneously. Skill in mathematical calculations. Proficient in operating modern office equipment, including complex computer software and hardware related to assigned programs. Ability: Establish leadership over the assigned workgroup and direct staff in meeting acceptable service levels for customers. Supervise and evaluate the work of professional and technical staff. Coordinate and assign work to subordinates to maximize the quality and quantity of work within the hierarchy of priority. Use graphic instructions such as blueprints, schematic drawings, layouts, or other visual aids. Perform a broad range of supervisory responsibilities over others. Analyze various administrative, operational, and fiscal problems and make sound recommendations for solutions. Participate in the formulation of the unit operating budget. Resolve work procedure problems and questions presented by subordinate-level employees. Confer with engineers, developers, architects, attorneys, property owners, consultants, various agencies, and the general public to acquire information, coordinate division matters, and provide information related to the area of assignment. Assess and assign priorities to problems and work assignments when confronted with several pressing demands at one time. Participate in code development with appropriate agencies and jurisdictions. Identify and facilitate formal and informal review/appeal processes for disputed requirements. Identify process delays and demonstrate continuous effort to improve operations and decrease turnaround times. Make recommendations based on investigation and analysis of building conditions, construction, and code violations regarding property status. Resolve complex construction code interpretations related to field inspection decisions. Read and interpret building codes, plans, and specifications, and detect deficiencies or deviations from approved plans and field observations. Communicate with and respond tactfully to a diverse public in answering questions, handling complaints, and explaining work-related City policies. Partner with other City departments or outside entities to review and make recommendations to improve work processes. Maintains confidentiality of protected information, data, and records. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMMITMENT TO SAFETY AND WELLNESS Management is accountable for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program and wellness initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management also will keep informed about workplace safety and health hazards, and it will regularly review the company safety and wellness program. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Job Summary POSITION IS OPEN UNTIL FILLED Join our team as the Director of Development Services! Relocation assistance and other allowances are readily available to support your seamless transition into this pivotal role. GENERAL DESCRIPTION OF POSITION The Director of Development Services is responsible for planning, directing, managing and overseeing the activities and operations of the Building Safety, Code Enforcement, and Planning Divisions of the Development Services Department. This role encompasses various aspects, including land use planning, zoning, building inspections and general development. The Director's primary responsibilities include long-range planning, land use regulation, and ensuring that the city's planning efforts align with the city’s strategic objectives. SUPERVISION RECEIVED The Director of Development Services works independently with considerable latitude for discretion and judgment under the broad guidance and general supervision of the City Manager. The work is reviewed through meetings and reports relating to goals, objectives, and service delivery. SUPERVISION EXERCISED The Director directly provides management direction and supervision over professional and clerical/technician/paraprofessional staff within the department. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE: Bachelor's Degree in Urban Planning, Architecture, Construction Management, Geography, Public Administration, Social Sciences, or a related field. Advanced degree is preferred. Seven (7) years of progressively responsible experience in municipal planning, plan review, general city planning, zoning administration, and building code application and enforcement with three (3) years in a supervisory or management capacity. American Institute of Certified Planners (AICP) Certification required. Possession of International Code Council Building Official certificate is required within twelve months of hire. OR an equivalent combination of education, experience, and training equivalent to the above minimum requirements. SPECIAL REQUIREMENTS Valid Arizona Driver’s License or ability to obtain within three (3) months of hire. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties, and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Develop, plan and implement department goals and objectives; recommend and administer policies and procedures related to planning, building inspection and engineering operations. Coordinate department activities with those of other departments and outside agencies and organizations; prepare and present staff reports and other necessary correspondence. Direct, oversee and participate in the development of the department’s work plan; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. Manage and participate in the development and administration of the Development Services Department budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures. Monitor overall growth and development relative to the General Plan; design, prepare and recommend appropriate codes and ordinances related to the General Plan, land use, subdivisions, and other community development matters; administer current ordinances; prepare revisions as needed. Coordinate and manage the review of private and public development projects; conduct public hearings as required. Select, train, motivate and evaluate personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures; maintain discipline and high standards necessary for the efficient and professional operation of the department. Serve as liaison with developers, contractors, and citizen groups regarding planning related activities and projects. Resolve and respond to controversial issues, citizen complaints or inquiries with excellent customer service. Represent the department to outside groups and organizations and federal, state, county, and local officials on planning, building inspection, housing, flood plain management and related issues; participate in outside community and professional groups and committees; provide technical assistance as necessary. Research and prepare technical and administrative reports and studies; prepare written correspondence; provide technical presentations to the City Council and Planning Commission. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. PERIPHERAL DUTIES Serve as a member of various committees. Miscellaneous Necessary Knowledge, Skills, and Abilities: Knowledge: Knowledge of the applicable federal, state and city construction codes and related laws and ordinances. Understanding of principles and practices of public administration, personnel administration, supervision, continuous quality improvement, customer service, and public meetings and hearings. Familiarity with the construction, nuisance, environmental, and zoning codes, ordinances, and development requirements as adopted by the City of Kingman, including their format, content, and purpose. Understanding of subdivision design principles and land-use relationships. Knowledge of leadership and team styles and skills. Proficiency in computer software applications, such as word processing, database, and spreadsheet software. Familiarity with modern methods and techniques as applied to the design and construction of buildings and site development. Understanding of construction or building permit issuance policies and procedures. Knowledge of construction or engineering trade codes and terminology. Understanding of the principles and practices of civil engineering, as well as the methods and techniques used in the design of public water, sanitary sewer, storm sewer, underground utility lines, retention basins, and public street improvements. Familiarity with building construction materials, methods, building trade codes, and terminology. Knowledge of site planning and building design concepts. Skills: Skilled in planning, organizing, coordinating, and administering comprehensive and coordinated programs. Proficient in designing, developing, and implementing development programs. Strong ability to communicate the City's development strategy effectively to diverse groups. Proficient at developing effective working partnerships with diverse individuals, boards, agencies, and organizations. Ability to identify and implement appropriate funding resources and strategies. Proficient in grant writing and grant management. Skilled in researching complex issues, collecting and analyzing data, and writing clear, accurate, and concise summaries, reports, and other written materials. Effective verbal communications, including public speaking to both large and small audiences. Ability to coordinate a variety of complex tasks simultaneously. Skill in mathematical calculations. Proficient in operating modern office equipment, including complex computer software and hardware related to assigned programs. Ability: Establish leadership over the assigned workgroup and direct staff in meeting acceptable service levels for customers. Supervise and evaluate the work of professional and technical staff. Coordinate and assign work to subordinates to maximize the quality and quantity of work within the hierarchy of priority. Use graphic instructions such as blueprints, schematic drawings, layouts, or other visual aids. Perform a broad range of supervisory responsibilities over others. Analyze various administrative, operational, and fiscal problems and make sound recommendations for solutions. Participate in the formulation of the unit operating budget. Resolve work procedure problems and questions presented by subordinate-level employees. Confer with engineers, developers, architects, attorneys, property owners, consultants, various agencies, and the general public to acquire information, coordinate division matters, and provide information related to the area of assignment. Assess and assign priorities to problems and work assignments when confronted with several pressing demands at one time. Participate in code development with appropriate agencies and jurisdictions. Identify and facilitate formal and informal review/appeal processes for disputed requirements. Identify process delays and demonstrate continuous effort to improve operations and decrease turnaround times. Make recommendations based on investigation and analysis of building conditions, construction, and code violations regarding property status. Resolve complex construction code interpretations related to field inspection decisions. Read and interpret building codes, plans, and specifications, and detect deficiencies or deviations from approved plans and field observations. Communicate with and respond tactfully to a diverse public in answering questions, handling complaints, and explaining work-related City policies. Partner with other City departments or outside entities to review and make recommendations to improve work processes. Maintains confidentiality of protected information, data, and records. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMMITMENT TO SAFETY AND WELLNESS Management is accountable for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program and wellness initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management also will keep informed about workplace safety and health hazards, and it will regularly review the company safety and wellness program. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN As of June 24, 2023 Police Officer Recruit Police Officer $4,928 - $6,290 monthly $7,422 - $9,757 monthly As of June 22, 2024 Police Officer Recruit Police Officer $5,176 - $6,604 monthly $7,793 - $10,244 monthly ***$10,000 SIGNING BONUS*** (Plus Academy Costs/Expenses while a recruit) Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $3,334 will be paid on the first paycheck following the employee’s date of hire. 2. $3,333 will be paid after the successful completion of a Field Training Program and 18-Month Probationary Period. 3. $3,333 will be paid at the completion of the employee's second year of service as a Police Officer. Currently Enrolled in a Police Academy? Become a BUENA PARK POLICE OFFICER! You've made the decision to become a Police Officer. But what agency do you want to begin your law enforcement career at? Look no further than the City of Buena Park. Law Enforcement is at its finest here at the City of Buena Park Police Department. With new state-of-the-art facilities and a community-oriented proactive approach on crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility (built in 2009). Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week, and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. Finish Your Training as a City of Buena Park Employee Qualifying candidates currently enrolled in a California P.O.S.T. Certified Basic Police Academy, having completed a minimum of five (5) weeks may be appointed in a non-sworn capacity under the sponsorship of the Buena Park Police Department. After meeting all state-mandated academy requirements, including graduation from the Police Academy, incumbents will be considered for promotion to Police Officer. APPLICATIONS WILL ONLY BE ACCEPTED FOR THIS POSITION UPON RECOMMENDATION OF THE POLICE OFFICER RECRUITMENT TEAM. AFTER COMPLETION OF THE POLICE ACADEMY, THESE ESSENTIAL FUNCTIONS ARE TYPICAL WORK PERFORMED BY A POLICE OFFICER: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident, and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property, and public assistance; appears at crimes and scenes of disorder and determines the proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors the status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail, organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification, and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high-risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, lift, carry, and move persons, and equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vests, earplugs, utility belts, and other specialized equipment as well as certification in protective and life-saving equipment. These positions are subject to the threat of injury and life-threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE AGE : 21 years of age at time of appointment. EDUCATION : Graduation from High school or equivalent. Completion of 60 semester level units related to general education or police science is highly desirable. VISION : 20/100, correctable to 20/20; with normal color vision and depth perception. PHYSICAL : Height and weight in correct proportion to meet City standards. CITIZENSHIP : U.S. citizenship is required prior to enrollment in the Academy. DRIVER LICENSE : A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. EXPERIENCE : No law enforcement experience required. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test, and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T. approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory . APPLICANT INFORMATION/EXAM WEIGHT Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to Police Non-Sworn employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
Mar 07, 2024
Full Time
JOB BULLETIN As of June 24, 2023 Police Officer Recruit Police Officer $4,928 - $6,290 monthly $7,422 - $9,757 monthly As of June 22, 2024 Police Officer Recruit Police Officer $5,176 - $6,604 monthly $7,793 - $10,244 monthly ***$10,000 SIGNING BONUS*** (Plus Academy Costs/Expenses while a recruit) Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $3,334 will be paid on the first paycheck following the employee’s date of hire. 2. $3,333 will be paid after the successful completion of a Field Training Program and 18-Month Probationary Period. 3. $3,333 will be paid at the completion of the employee's second year of service as a Police Officer. Currently Enrolled in a Police Academy? Become a BUENA PARK POLICE OFFICER! You've made the decision to become a Police Officer. But what agency do you want to begin your law enforcement career at? Look no further than the City of Buena Park. Law Enforcement is at its finest here at the City of Buena Park Police Department. With new state-of-the-art facilities and a community-oriented proactive approach on crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility (built in 2009). Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week, and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. Finish Your Training as a City of Buena Park Employee Qualifying candidates currently enrolled in a California P.O.S.T. Certified Basic Police Academy, having completed a minimum of five (5) weeks may be appointed in a non-sworn capacity under the sponsorship of the Buena Park Police Department. After meeting all state-mandated academy requirements, including graduation from the Police Academy, incumbents will be considered for promotion to Police Officer. APPLICATIONS WILL ONLY BE ACCEPTED FOR THIS POSITION UPON RECOMMENDATION OF THE POLICE OFFICER RECRUITMENT TEAM. AFTER COMPLETION OF THE POLICE ACADEMY, THESE ESSENTIAL FUNCTIONS ARE TYPICAL WORK PERFORMED BY A POLICE OFFICER: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident, and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property, and public assistance; appears at crimes and scenes of disorder and determines the proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors the status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail, organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification, and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high-risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, lift, carry, and move persons, and equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vests, earplugs, utility belts, and other specialized equipment as well as certification in protective and life-saving equipment. These positions are subject to the threat of injury and life-threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE AGE : 21 years of age at time of appointment. EDUCATION : Graduation from High school or equivalent. Completion of 60 semester level units related to general education or police science is highly desirable. VISION : 20/100, correctable to 20/20; with normal color vision and depth perception. PHYSICAL : Height and weight in correct proportion to meet City standards. CITIZENSHIP : U.S. citizenship is required prior to enrollment in the Academy. DRIVER LICENSE : A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. EXPERIENCE : No law enforcement experience required. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test, and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T. approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory . APPLICANT INFORMATION/EXAM WEIGHT Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to Police Non-Sworn employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN As of June 24, 2023 Police Officer Recruit Police Officer $4,928 - $6,290 monthly $7,422 - $9,757 monthly As of June 22, 2024 Police Officer Recruit Police Officer $5,176 - $6,604 monthly $7,793 - $10,244 monthly (Plus Academy Costs/expenses while a recruit) ***$10,000 SIGNING BONUS*** Successful Candidates will be paid $3,334 of the Signing Bonus at the time of hire, $3,333 after completion of a Field Training Program and 18-Month Probationary Period, and $3,333 at the completion of the second year of service. Applications will be accepted on a CONTINUOUS BASIS until positions are filled. Apply early! This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible. Were you born for this? Law Enforcement is at its finest here at the City of Buena Park Police Department. With new state-of-the-art facilities and a community-oriented proactive approach on crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT * Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program * Crime Prevention, Investigative Services Bureau, and Forensics * Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams, such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility built in 2009. Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with the focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events, are also available. Training Provided - Police Academy Career-minded individuals will be enrolled in a California P.O.S.T. Certified Basic Police Academy in a non-sworn capacity under the sponsorship of the Buena Park Police Department. After meeting all state mandated academy requirements, including graduation from the Police Academy, incumbents will be considered for promotion to Police Officer. If you are ready to meet the challenge and meet the qualifications described below APPLY TODAY! AFTER COMPLETION OF THE POLICE ACADEMY, THESE ESSENTIAL FUNCTIONS ARE TYPICAL WORK PERFORMED BY A POLICE OFFICER: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. 1. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. 2. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. 3. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident, and pursuit forms, injury reports, collision reports, and impounded property reports. 4. Responds to radio messages and citizen requests for protection of life, property, and public assistance; appears at crimes and scenes of disorder and determines the proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. 5. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths or other types of incidents involving possible violation of public safety laws and codes. 6. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. 7. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. 8. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. 9. Intervenes in private or public disputes to protect the public and maintain order; monitors the status of parolees and individuals on probation status, including court orders. 10. Develops and maintains positive relations with citizens, business owners, and other members of the community. 11. Participates in police briefings, exercises, training courses, and programs. 12. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. 13. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. 14. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. 15. When assigned to Field Training Officer detail, organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. 16. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. 17. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification, and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. 18. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high-risk search and arrest warrant service, and related incidents involving public safety. 19. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. 20. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsels students related to lawful conduct and community standards and expectations. 21. Provides escorts or guard services for parades, various public activities, or meetings. QUALIFICATIONS GUIDELINES Knowledge of : Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to : Operate police motor vehicles, radio communications equipment, computer equipment, firearms, and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, lift, carry, and move persons and/or equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vest, earplugs, utility belts, and other specialized equipment as well as certification in protective and life-saving equipment. These positions are subject to the threat of injury and life-threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. is required. Completion of up to 60 semester level units related to general education and police science is highly desirable. For specialty assignments, completion of all required training and certification related to the special position assignment LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. Satisfactory completion of Basic, Intermediate, and Advanced Peace Officer Standards & Training (P.O.S.T.) certification is required within three years of assignment to this classification. Ability to work extended hours in order to meet shift needs, complete reports, attend meetings, or conduct police business. Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Vision: No more than 20/100 uncorrected and 20/30 corrected and freedom from uncorrectable color blindness. Specific vision abilities required by this job include close vision, peripheral vision, color vision, and the ability to adjust focus. Age : Must be 21 years of age or older at time of appointment. Citizenship: Must be a citizen of the United States OR permanent resident alien who is eligible for and has already applied for citizenship. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test, and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T. approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory. APPLICANT INFORMATION/EXAM WEIGHT Tentative Testing Schedule (dates subject to change): MANDATORY INFORMATIONAL MEETING: Thursday,April 18, 2024, 5:30 PM at Buena Park Community Center, Ball Room, 6688 Beach Blvd., Buena Park, CA 90621 AGILITY TESTING/WRITTEN EXAM: Friday, April 26, 2024, 10:00 AM Orange County Sheriff's Academy, Tustin ORAL INTERVIEWS: Week of May 13, 2024 Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department web page at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interview and/or written exams, physical agility testing, and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to Police Sworn employees of the City of Buena Park. This list is a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of seven (7) steps - Entry step through step seven (7) (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year, plus one (1) floating holiday. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. ADDITIONAL PAYS: Bilingual Pay - $300.00 per month Longevity Pay Employees with 20-24 years of service receive a 3% base salary adjustment annually Employees with 25 years of more of service receive a 5% base salary adjustment annually Shift Differential - $175.00 per month Uniform Allowance - $800.00 annually MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Full Flexible Cafeteria Plan Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
JOB BULLETIN As of June 24, 2023 Police Officer Recruit Police Officer $4,928 - $6,290 monthly $7,422 - $9,757 monthly As of June 22, 2024 Police Officer Recruit Police Officer $5,176 - $6,604 monthly $7,793 - $10,244 monthly (Plus Academy Costs/expenses while a recruit) ***$10,000 SIGNING BONUS*** Successful Candidates will be paid $3,334 of the Signing Bonus at the time of hire, $3,333 after completion of a Field Training Program and 18-Month Probationary Period, and $3,333 at the completion of the second year of service. Applications will be accepted on a CONTINUOUS BASIS until positions are filled. Apply early! This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible. Were you born for this? Law Enforcement is at its finest here at the City of Buena Park Police Department. With new state-of-the-art facilities and a community-oriented proactive approach on crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT * Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program * Crime Prevention, Investigative Services Bureau, and Forensics * Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams, such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility built in 2009. Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with the focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events, are also available. Training Provided - Police Academy Career-minded individuals will be enrolled in a California P.O.S.T. Certified Basic Police Academy in a non-sworn capacity under the sponsorship of the Buena Park Police Department. After meeting all state mandated academy requirements, including graduation from the Police Academy, incumbents will be considered for promotion to Police Officer. If you are ready to meet the challenge and meet the qualifications described below APPLY TODAY! AFTER COMPLETION OF THE POLICE ACADEMY, THESE ESSENTIAL FUNCTIONS ARE TYPICAL WORK PERFORMED BY A POLICE OFFICER: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. 1. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. 2. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. 3. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident, and pursuit forms, injury reports, collision reports, and impounded property reports. 4. Responds to radio messages and citizen requests for protection of life, property, and public assistance; appears at crimes and scenes of disorder and determines the proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. 5. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths or other types of incidents involving possible violation of public safety laws and codes. 6. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. 7. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. 8. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. 9. Intervenes in private or public disputes to protect the public and maintain order; monitors the status of parolees and individuals on probation status, including court orders. 10. Develops and maintains positive relations with citizens, business owners, and other members of the community. 11. Participates in police briefings, exercises, training courses, and programs. 12. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. 13. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. 14. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. 15. When assigned to Field Training Officer detail, organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. 16. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. 17. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification, and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. 18. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high-risk search and arrest warrant service, and related incidents involving public safety. 19. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. 20. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsels students related to lawful conduct and community standards and expectations. 21. Provides escorts or guard services for parades, various public activities, or meetings. QUALIFICATIONS GUIDELINES Knowledge of : Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to : Operate police motor vehicles, radio communications equipment, computer equipment, firearms, and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, lift, carry, and move persons and/or equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vest, earplugs, utility belts, and other specialized equipment as well as certification in protective and life-saving equipment. These positions are subject to the threat of injury and life-threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. is required. Completion of up to 60 semester level units related to general education and police science is highly desirable. For specialty assignments, completion of all required training and certification related to the special position assignment LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. Satisfactory completion of Basic, Intermediate, and Advanced Peace Officer Standards & Training (P.O.S.T.) certification is required within three years of assignment to this classification. Ability to work extended hours in order to meet shift needs, complete reports, attend meetings, or conduct police business. Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Vision: No more than 20/100 uncorrected and 20/30 corrected and freedom from uncorrectable color blindness. Specific vision abilities required by this job include close vision, peripheral vision, color vision, and the ability to adjust focus. Age : Must be 21 years of age or older at time of appointment. Citizenship: Must be a citizen of the United States OR permanent resident alien who is eligible for and has already applied for citizenship. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test, and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T. approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory. APPLICANT INFORMATION/EXAM WEIGHT Tentative Testing Schedule (dates subject to change): MANDATORY INFORMATIONAL MEETING: Thursday,April 18, 2024, 5:30 PM at Buena Park Community Center, Ball Room, 6688 Beach Blvd., Buena Park, CA 90621 AGILITY TESTING/WRITTEN EXAM: Friday, April 26, 2024, 10:00 AM Orange County Sheriff's Academy, Tustin ORAL INTERVIEWS: Week of May 13, 2024 Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department web page at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interview and/or written exams, physical agility testing, and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to Police Sworn employees of the City of Buena Park. This list is a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of seven (7) steps - Entry step through step seven (7) (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year, plus one (1) floating holiday. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. ADDITIONAL PAYS: Bilingual Pay - $300.00 per month Longevity Pay Employees with 20-24 years of service receive a 3% base salary adjustment annually Employees with 25 years of more of service receive a 5% base salary adjustment annually Shift Differential - $175.00 per month Uniform Allowance - $800.00 annually MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Full Flexible Cafeteria Plan Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time: Continuous
City of Galveston, TX
Galveston, Texas, United States
Job Description Under general supervision, enforces compliance of City, state and federal codes and ordinances; performs housing, environmental and zoning inspections. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Conducts daily inspections of nuisances, including junked vehicles, gutters, drains, graffiti, trash, litter, debris and related situations; documents addresses for further actions; data enters information to document work activities. Locates and inspects unsafe structures and fences in need of repair; documents addresses for follow-up action; responds to Public Works’ requests for utility verifications. Researches the current ownership and verification of violations for properties; generates letters to violators; creates case files; checks for permits regarding other issues. Conducts inspections for overflowing dumpsters, illegal dumping, illegal vendors, etc.; monitors damaged sidewalks; removes signs from poles or City right of way. Monitors active cases; prepares charges for non-compliance; submits cases to the Court; attends pre-trial conferences; prepares cases for trial and provides testimony as needed. Prepares cases not resulting in criminal charges for abatement; documents abatements. Inspects beach rentals; conducts annual inspections of hotels, motels, rooming houses and bed and breakfast establishments for permits; responds to complaints from tenants and guests. Surveys the coast line for violations regarding the disturbance of dune lines, sand fences, dune walkovers, setbacks on new construction and illegal sand distribution. Responds to phone calls and e-mails; updates files after owner compliance. Maintains an awareness of projects needing permits; forwards information to the supervisor. Contacts other City departments regarding issues found or reported. Submits liens for recording at the County Clerk’s Office. Provides special event enforcement. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Building, zoning and international property maintenance codes. Municipal codes and ordinances. Texas Local Government Code. State health and safety codes. FEMA regulations. Court system. County Clerk operations. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures, and applicable federal and state regulations. Reading and interpreting codes. Organizing and maintaining records and analyzing data. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND one year of experience in building inspection and code enforcement; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Texas Licensed Code Enforcement Officer (Must be obtained within one year) Possession of a valid Texas driver’s license Texas Commission on Law Enforcement license PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an office and outdoor work environment. May be exposed to dangerous machinery, extreme weather conditions and potential physical harm. May be required to lift and carry items weighing up to 25 pounds. Closing Date/Time: May 31, 2024 at 11:59 PM CST
Mar 12, 2024
Full Time
Job Description Under general supervision, enforces compliance of City, state and federal codes and ordinances; performs housing, environmental and zoning inspections. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Conducts daily inspections of nuisances, including junked vehicles, gutters, drains, graffiti, trash, litter, debris and related situations; documents addresses for further actions; data enters information to document work activities. Locates and inspects unsafe structures and fences in need of repair; documents addresses for follow-up action; responds to Public Works’ requests for utility verifications. Researches the current ownership and verification of violations for properties; generates letters to violators; creates case files; checks for permits regarding other issues. Conducts inspections for overflowing dumpsters, illegal dumping, illegal vendors, etc.; monitors damaged sidewalks; removes signs from poles or City right of way. Monitors active cases; prepares charges for non-compliance; submits cases to the Court; attends pre-trial conferences; prepares cases for trial and provides testimony as needed. Prepares cases not resulting in criminal charges for abatement; documents abatements. Inspects beach rentals; conducts annual inspections of hotels, motels, rooming houses and bed and breakfast establishments for permits; responds to complaints from tenants and guests. Surveys the coast line for violations regarding the disturbance of dune lines, sand fences, dune walkovers, setbacks on new construction and illegal sand distribution. Responds to phone calls and e-mails; updates files after owner compliance. Maintains an awareness of projects needing permits; forwards information to the supervisor. Contacts other City departments regarding issues found or reported. Submits liens for recording at the County Clerk’s Office. Provides special event enforcement. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Building, zoning and international property maintenance codes. Municipal codes and ordinances. Texas Local Government Code. State health and safety codes. FEMA regulations. Court system. County Clerk operations. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures, and applicable federal and state regulations. Reading and interpreting codes. Organizing and maintaining records and analyzing data. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND one year of experience in building inspection and code enforcement; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Texas Licensed Code Enforcement Officer (Must be obtained within one year) Possession of a valid Texas driver’s license Texas Commission on Law Enforcement license PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed both in an office and outdoor work environment. May be exposed to dangerous machinery, extreme weather conditions and potential physical harm. May be required to lift and carry items weighing up to 25 pounds. Closing Date/Time: May 31, 2024 at 11:59 PM CST
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN As of June 22, 2024 Police Officer $7,793 - $10,244 monthly ($93,517 - $122,928 Annually) ***$12,000 SIGNING BONUS*** Applications will be accepted on a CONTINUOUS BASIS. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice. Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $4,000 will be paid on the first paycheck following the employee’s date of hire. 2. $4,000 will be paid after the successful completion of a Field Training Program and a 12-Month Probationary Period. 3. $4,000 will be paid at the completion of the employee's second year of service as a Police Officer. Buena Park Police Department Searching for Qualified Lateral Applicants Law Enforcement is at its finest here at the City of Buena Park Police Department. With new state-of-the-art facilities and a community-oriented proactive approach to crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility. Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. If you are ready to join our elite law enforcement team and meet the qualifications described below, APPLY TODAY! GENERAL PURPOSE Under general supervision, patrols an assigned area, enforces public safety laws, codes, and regulations, maintains order, prevents, detects, and investigates crime, and carries out special assignments in the protection of life and property; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Officer is distinguished from the Police Sergeant, which serves as a first-line supervisor and has responsibility for the development, coordination, and evaluation of sworn personnel that are part of a work shift or section. Police Officers may be assigned to special assignments, such as motors, traffic, K-9, detective, SWAT, field training officer, jail, bike team, VIP handling, reserves, and similar details. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property and public assistance; appears at crimes and scenes of disorder and determines proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors the status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail, organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high-risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. QUALIFICATIONS GUIDELINES Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms, and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, lift, carry, and move persons, equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vest, earplugs, utility belts, and other specialized equipment as well as certification in protective and life saving equipment. These positions are subject to the threat of injury and life threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. is required. Completion of up to 60 semester-level units related to general education and police science is highly desirable . Must have a California Basic P.O.S.T. Certificate AND one year experience with a California Law Enforcement Agency. For specialty assignments, completion of all required training and certification related to the special position assignment. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. Successful completion of the police academy. For specialty assignments, completion of all required training and certification related to the special position assignment within one year of assignment. Satisfactory completion of Basic, Intermediate, and Advanced Peace Officer Standards & Training (P.O.S.T.) certification is required within three years of assignment to this classification. Ability to work extended hours in order to meet shift needs, complete reports, attend meetings, or conduct police business. Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Vision: No more than 20/100 uncorrected and 20/30 corrected and freedom from uncorrectable color blindness. Specific vision abilities required by this job include close vision, peripheral vision, color vision, and the ability to adjust focus. Age : Must be 21 years of age or older at the time of appointment. Citizenship: Must be a citizen of the United States OR permanent resident alien who is eligible for and has already applied for citizenship. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T.-approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory. Below is a list of key benefits offered to Police Sworn employees of the City of Buena Park. This list is a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of seven (7) steps - Entry step through step seven (7) (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year, plus one (1) floating holiday. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. ADDITIONAL PAYS: Bilingual Pay - $300.00 per month Longevity Pay Employees with 20-24 years of service receive a 3% base salary adjustment annually Employees with 25 years of more of service receive a 5% base salary adjustment annually Shift Differential - $175.00 per month Uniform Allowance - $800.00 annually MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Full Flexible Cafeteria Plan Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
Mar 07, 2024
Full Time
JOB BULLETIN As of June 22, 2024 Police Officer $7,793 - $10,244 monthly ($93,517 - $122,928 Annually) ***$12,000 SIGNING BONUS*** Applications will be accepted on a CONTINUOUS BASIS. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice. Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $4,000 will be paid on the first paycheck following the employee’s date of hire. 2. $4,000 will be paid after the successful completion of a Field Training Program and a 12-Month Probationary Period. 3. $4,000 will be paid at the completion of the employee's second year of service as a Police Officer. Buena Park Police Department Searching for Qualified Lateral Applicants Law Enforcement is at its finest here at the City of Buena Park Police Department. With new state-of-the-art facilities and a community-oriented proactive approach to crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility. Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. If you are ready to join our elite law enforcement team and meet the qualifications described below, APPLY TODAY! GENERAL PURPOSE Under general supervision, patrols an assigned area, enforces public safety laws, codes, and regulations, maintains order, prevents, detects, and investigates crime, and carries out special assignments in the protection of life and property; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Officer is distinguished from the Police Sergeant, which serves as a first-line supervisor and has responsibility for the development, coordination, and evaluation of sworn personnel that are part of a work shift or section. Police Officers may be assigned to special assignments, such as motors, traffic, K-9, detective, SWAT, field training officer, jail, bike team, VIP handling, reserves, and similar details. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property and public assistance; appears at crimes and scenes of disorder and determines proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors the status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail, organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high-risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. QUALIFICATIONS GUIDELINES Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms, and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, lift, carry, and move persons, equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vest, earplugs, utility belts, and other specialized equipment as well as certification in protective and life saving equipment. These positions are subject to the threat of injury and life threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. is required. Completion of up to 60 semester-level units related to general education and police science is highly desirable . Must have a California Basic P.O.S.T. Certificate AND one year experience with a California Law Enforcement Agency. For specialty assignments, completion of all required training and certification related to the special position assignment. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. Successful completion of the police academy. For specialty assignments, completion of all required training and certification related to the special position assignment within one year of assignment. Satisfactory completion of Basic, Intermediate, and Advanced Peace Officer Standards & Training (P.O.S.T.) certification is required within three years of assignment to this classification. Ability to work extended hours in order to meet shift needs, complete reports, attend meetings, or conduct police business. Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Vision: No more than 20/100 uncorrected and 20/30 corrected and freedom from uncorrectable color blindness. Specific vision abilities required by this job include close vision, peripheral vision, color vision, and the ability to adjust focus. Age : Must be 21 years of age or older at the time of appointment. Citizenship: Must be a citizen of the United States OR permanent resident alien who is eligible for and has already applied for citizenship. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T.-approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory. Below is a list of key benefits offered to Police Sworn employees of the City of Buena Park. This list is a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of seven (7) steps - Entry step through step seven (7) (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year, plus one (1) floating holiday. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. ADDITIONAL PAYS: Bilingual Pay - $300.00 per month Longevity Pay Employees with 20-24 years of service receive a 3% base salary adjustment annually Employees with 25 years of more of service receive a 5% base salary adjustment annually Shift Differential - $175.00 per month Uniform Allowance - $800.00 annually MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Full Flexible Cafeteria Plan Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN As of June 22, 2024 Police Officer $7,793 - $10,244 monthly ***$12,000 SIGNING BONUS*** Qualified Pre-Trained (Academy Graduated) Candidates Wanted! This position is for candidates who have graduated from the Police Academy but are not currently working as a Police Officer. Applications will be accepted on a CONTINUOUS BASI S. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice. Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $4,000 will be paid on the first paycheck following the employee’s date of hire. 2. $4,000 will be paid after the successful completion of a Field Training Program and 18-Month Probationary Period. 3. $4,000 will be paid at the completion of the employee's second year of service as a Police Officer. Law Enforcement is at its finest here at the City of Buena Park Police Department. With state-of-the-art facilities and a community-oriented proactive approach to crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility. Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week, and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. If you have graduated from the police academy, share our law enforcement philosophy, and are ready to meet the challenge of being part of an elite law enforcement team, we invite you to APPLY TODAY! THE POSITION Under general supervision, patrols an assigned area, enforces public safety laws, codes, and regulations, maintains order, prevents, detects, and investigates crime, and carries out special assignments in the protection of life and property; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Officer is distinguished from the Police Sergeant, which serves as a first-line supervisor and has responsibility for the development, coordination, and evaluation of sworn personnel that are part of a work shift or section. Police Officers may be assigned to special assignments, such as motors, traffic, K-9, detective, SWAT, field training officer, jail, bike team, VIP handling, reserves, and similar details. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property, and public assistance; appears at crimes and scenes of disorder and determines proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail - organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. QUALIFICATIONS GUIDELINES Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms, and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, and lift, carry, and move persons, equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vests, earplugs, utility belts, and other specialized equipment as well as certification in protective and life-saving equipment. These positions are subject to the threat of injury and life-threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. AND successful completion of a California P.O.S.T. certified Law Enforcement basic training academy is required. P.O.S.T. certificate of completion of a California Law Enforcement basic training academy must be current at the time of hire. Completion of up to 60-semester level units related to general education and police science is desirable. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. Successful completion of the police academy. For specialty assignments, completion of all required training and certification related to the special position assignment within one year of assignment. Satisfactory completion of Basic, Intermediate, and Advanced Peace Officer Standards & Training (P.O.S.T.) certification is required within three years of assignment to this classification. Ability to work extended hours in order to meet shift needs, complete reports, attend meetings, or conduct police business. Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Vision: No more than 20/100 uncorrected and 20/30 corrected and freedom from uncorrectable color blindness. Specific vision abilities required by this job include close vision, peripheral vision, color vision, and the ability to adjust focus. Age : Must be 21 years of age or older at the time of appointment. Citizenship: Must be a citizen of the United States OR permanent resident alien who is eligible for and has already applied for citizenship. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T.-approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory. APPLICANT INFORMATION/EXAM WEIGHT Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to Police Sworn employees of the City of Buena Park. This list is a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of seven (7) steps - Entry step through step seven (7) (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year, plus one (1) floating holiday. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. ADDITIONAL PAYS: Bilingual Pay - $300.00 per month Longevity Pay Employees with 20-24 years of service receive a 3% base salary adjustment annually Employees with 25 years of more of service receive a 5% base salary adjustment annually Shift Differential - $175.00 per month Uniform Allowance - $800.00 annually MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Full Flexible Cafeteria Plan Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
Mar 07, 2024
Full Time
JOB BULLETIN As of June 22, 2024 Police Officer $7,793 - $10,244 monthly ***$12,000 SIGNING BONUS*** Qualified Pre-Trained (Academy Graduated) Candidates Wanted! This position is for candidates who have graduated from the Police Academy but are not currently working as a Police Officer. Applications will be accepted on a CONTINUOUS BASI S. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice. Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $4,000 will be paid on the first paycheck following the employee’s date of hire. 2. $4,000 will be paid after the successful completion of a Field Training Program and 18-Month Probationary Period. 3. $4,000 will be paid at the completion of the employee's second year of service as a Police Officer. Law Enforcement is at its finest here at the City of Buena Park Police Department. With state-of-the-art facilities and a community-oriented proactive approach to crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility. Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week, and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. If you have graduated from the police academy, share our law enforcement philosophy, and are ready to meet the challenge of being part of an elite law enforcement team, we invite you to APPLY TODAY! THE POSITION Under general supervision, patrols an assigned area, enforces public safety laws, codes, and regulations, maintains order, prevents, detects, and investigates crime, and carries out special assignments in the protection of life and property; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Officer is distinguished from the Police Sergeant, which serves as a first-line supervisor and has responsibility for the development, coordination, and evaluation of sworn personnel that are part of a work shift or section. Police Officers may be assigned to special assignments, such as motors, traffic, K-9, detective, SWAT, field training officer, jail, bike team, VIP handling, reserves, and similar details. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property, and public assistance; appears at crimes and scenes of disorder and determines proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail - organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. QUALIFICATIONS GUIDELINES Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms, and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, and lift, carry, and move persons, equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vests, earplugs, utility belts, and other specialized equipment as well as certification in protective and life-saving equipment. These positions are subject to the threat of injury and life-threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. AND successful completion of a California P.O.S.T. certified Law Enforcement basic training academy is required. P.O.S.T. certificate of completion of a California Law Enforcement basic training academy must be current at the time of hire. Completion of up to 60-semester level units related to general education and police science is desirable. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. Successful completion of the police academy. For specialty assignments, completion of all required training and certification related to the special position assignment within one year of assignment. Satisfactory completion of Basic, Intermediate, and Advanced Peace Officer Standards & Training (P.O.S.T.) certification is required within three years of assignment to this classification. Ability to work extended hours in order to meet shift needs, complete reports, attend meetings, or conduct police business. Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Vision: No more than 20/100 uncorrected and 20/30 corrected and freedom from uncorrectable color blindness. Specific vision abilities required by this job include close vision, peripheral vision, color vision, and the ability to adjust focus. Age : Must be 21 years of age or older at the time of appointment. Citizenship: Must be a citizen of the United States OR permanent resident alien who is eligible for and has already applied for citizenship. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T.-approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory. APPLICANT INFORMATION/EXAM WEIGHT Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to Police Sworn employees of the City of Buena Park. This list is a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of seven (7) steps - Entry step through step seven (7) (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year, plus one (1) floating holiday. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. ADDITIONAL PAYS: Bilingual Pay - $300.00 per month Longevity Pay Employees with 20-24 years of service receive a 3% base salary adjustment annually Employees with 25 years of more of service receive a 5% base salary adjustment annually Shift Differential - $175.00 per month Uniform Allowance - $800.00 annually MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Full Flexible Cafeteria Plan Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland? Join the City’s workforce to be a part of Oakland’s emerging urban renaissance of great significance. Oakland is poised to experience continued growth and a corresponding upward demand for City services. Your work in this position will have an immediate impact on City operations. The City of Oakland is currently recruiting to fill one (1) Construction Inspector vacancy within the Department of Public Works (OPW) and (2) two vacancies within the Department of Transportation (OakDOT). A Construction Inspector inspects and ensures compliance with City standards, codes, and specifications utilized in the construction of public facilities such as utilities, building sewers; curbs, gutters, and sidewalks; and street development. This is a classification whose incumbents perform routine inspections of public works construction and associated tasks. The incumbents may also test construction materials. Work is done in the office, field, and testing lab. The ideal candidate is a customer service-oriented professional with excellent written and verbal communication skills; possesses knowledge and work experience in public facility construction methods, materials, testing procedures, is knowledgeable of safety standards in construction, codes, specifications, and related regulations; and possesses the ability to work well in both a team and individual setting. A Construction Inspector receives direct supervision from the Construction Supervisor or other supervisory staff and receives technical direction and training from the Senior Construction Inspector. We are looking for someone who is: An excellent communicator who can engage with individuals and organizations in the community Able to work well in both team and individual settings Committed to continuous learning and growth Creative, persistent, and excited to be part of a motivated and talented City of Oakland team that focuses on innovative and equitable solutions to challenging and technical problems Dedicated to helping the public, and maintaining a safe public right of way Skilled in utility and earthwork construction What you will typically be responsible for: Responding to complaints from the public related to streets, sidewalks, building sewers, and issues in the public right of way. Issuing citations to owners for required repairs to building sewers, sidewalks, and trenches. Enforcing regulations and performing inspections for the construction or repair of building sewers, sidewalks, trenches, street development, and utility work within the public right of way. Inspecting excavation, backfill, compaction, and paving of utility and sewer trenches. Performing construction material and field testing Assuring job site safety requirements are met. Interpreting complex projects and traffic control plans Read the complete job description by clicking this Construction Inspector A few reasons you might love this job: You will help create a city where diversity has been maintained, racial disparities have been eliminated, and racial equity has been achieved. You will develop and understand sewer lateral projects, procedures, plans, and infiltration and inflow. You will be a part of a team whose mission is to help make the City of Oakland better by maintaining a high level of public safety and convenience by monitoring construction in the public right of way. You will have the opportunity to work on a wide range of construction projects which makes the job exciting and increases the chance to learn something new in the industry. A few challenges you might face in this job: You will respond to complaints from community members who may be disgruntled You will learn the City standards, codes, and procedures, but your team will be there to guide and train you. You will have to lift or move up to 50 lbs, climb ladders, work in a limited space, walk on steep and uneven terrain, and work in challenging weather conditions. You will be required to work irregular days and hours, including holidays and weekends (if applicable). Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Environmental Exposure Tolerance: Performing under physically demanding condition General Physical Ability: Using strength, endurance, flexibility, balance, and coordination Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Adaptability: Responding positively to change and modifying behavior as the situation requires Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Customer Focus: Attending to the needs and expectations of customers Handling & Resolving Conflict: Managing interpersonally strained situations Professional Impact: Presenting self as a positive representative of the organization Teamwork: Collaborating with others to achieve shared goals The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Experience and Education: One year of experience in construction inspection with the equivalent of the completion of the twelfth grade. OR Two years of college coursework in civil engineering. OR An acceptable combination. Desirable Qualifications: Knowledge of and experience in traffic control and Manual on Uniform Traffic Control Devices (MUTCD). Experience in construction methods and procedures such as equipment, underground construction, shoring, and forming. Experience in interpreting code violations and conducting code enforcement. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to the structured interview (sometimes referred to as an Oral Exam). The tentative date of the structured interview is the to be determined. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 40 hour work weeks 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Mary Ann Gonzales, Sr. HR Analyst at mgonzales@oaklandca.gov The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 4/7/2024 11:59 PM Pacific
Mar 23, 2024
Full Time
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland? Join the City’s workforce to be a part of Oakland’s emerging urban renaissance of great significance. Oakland is poised to experience continued growth and a corresponding upward demand for City services. Your work in this position will have an immediate impact on City operations. The City of Oakland is currently recruiting to fill one (1) Construction Inspector vacancy within the Department of Public Works (OPW) and (2) two vacancies within the Department of Transportation (OakDOT). A Construction Inspector inspects and ensures compliance with City standards, codes, and specifications utilized in the construction of public facilities such as utilities, building sewers; curbs, gutters, and sidewalks; and street development. This is a classification whose incumbents perform routine inspections of public works construction and associated tasks. The incumbents may also test construction materials. Work is done in the office, field, and testing lab. The ideal candidate is a customer service-oriented professional with excellent written and verbal communication skills; possesses knowledge and work experience in public facility construction methods, materials, testing procedures, is knowledgeable of safety standards in construction, codes, specifications, and related regulations; and possesses the ability to work well in both a team and individual setting. A Construction Inspector receives direct supervision from the Construction Supervisor or other supervisory staff and receives technical direction and training from the Senior Construction Inspector. We are looking for someone who is: An excellent communicator who can engage with individuals and organizations in the community Able to work well in both team and individual settings Committed to continuous learning and growth Creative, persistent, and excited to be part of a motivated and talented City of Oakland team that focuses on innovative and equitable solutions to challenging and technical problems Dedicated to helping the public, and maintaining a safe public right of way Skilled in utility and earthwork construction What you will typically be responsible for: Responding to complaints from the public related to streets, sidewalks, building sewers, and issues in the public right of way. Issuing citations to owners for required repairs to building sewers, sidewalks, and trenches. Enforcing regulations and performing inspections for the construction or repair of building sewers, sidewalks, trenches, street development, and utility work within the public right of way. Inspecting excavation, backfill, compaction, and paving of utility and sewer trenches. Performing construction material and field testing Assuring job site safety requirements are met. Interpreting complex projects and traffic control plans Read the complete job description by clicking this Construction Inspector A few reasons you might love this job: You will help create a city where diversity has been maintained, racial disparities have been eliminated, and racial equity has been achieved. You will develop and understand sewer lateral projects, procedures, plans, and infiltration and inflow. You will be a part of a team whose mission is to help make the City of Oakland better by maintaining a high level of public safety and convenience by monitoring construction in the public right of way. You will have the opportunity to work on a wide range of construction projects which makes the job exciting and increases the chance to learn something new in the industry. A few challenges you might face in this job: You will respond to complaints from community members who may be disgruntled You will learn the City standards, codes, and procedures, but your team will be there to guide and train you. You will have to lift or move up to 50 lbs, climb ladders, work in a limited space, walk on steep and uneven terrain, and work in challenging weather conditions. You will be required to work irregular days and hours, including holidays and weekends (if applicable). Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Environmental Exposure Tolerance: Performing under physically demanding condition General Physical Ability: Using strength, endurance, flexibility, balance, and coordination Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Adaptability: Responding positively to change and modifying behavior as the situation requires Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Customer Focus: Attending to the needs and expectations of customers Handling & Resolving Conflict: Managing interpersonally strained situations Professional Impact: Presenting self as a positive representative of the organization Teamwork: Collaborating with others to achieve shared goals The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Experience and Education: One year of experience in construction inspection with the equivalent of the completion of the twelfth grade. OR Two years of college coursework in civil engineering. OR An acceptable combination. Desirable Qualifications: Knowledge of and experience in traffic control and Manual on Uniform Traffic Control Devices (MUTCD). Experience in construction methods and procedures such as equipment, underground construction, shoring, and forming. Experience in interpreting code violations and conducting code enforcement. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to the structured interview (sometimes referred to as an Oral Exam). The tentative date of the structured interview is the to be determined. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 40 hour work weeks 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Mary Ann Gonzales, Sr. HR Analyst at mgonzales@oaklandca.gov The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 4/7/2024 11:59 PM Pacific
Human Resources Assistant Director (Employee Relations)
City of San Antonio, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/hr-assistant-director-employee-relations/
About San Antonio
The City of San Antonio is the Nation’s 7th largest city and is home to more than 1.6 million residents. Located in South Central Texas, approximately 140 miles from the Gulf of Mexico, San Antonio offers its residents one of the most attractive and affordable lifestyles in the country. Residents enjoy one of the lowest tax rates in the State as well as a plentiful supply of high-quality housing and low utility rates. The economy of San Antonio is an excellent mix of business services, manufacturing, health care, communications, corporate and regional offices, government, and the convention and tourism industry. San Antonio is also home to one of the largest concentrations of military bases in the United States. One of the nation's fastest growing cities, San Antonio is rich in recreational and cultural opportunities and is home to the San Antonio Spurs.
City Government
San Antonio has a Council-Manager form of government with an eleven-member City Council. Councilmembers are elected by District, while the Mayor is elected at-large. The term of office for the Mayor and all members of the City are two-year terms, for not more than four (4) full terms of office. The City Council appoints the City Manager, who appoints all officials in executive positions with the exception of the City Clerk, City Internal Auditor, Presiding Judge, and Municipal Judges.
The City of San Antonio has been recognized for its high level of professional management and model practices by the International City/County Management Association (ICMA), and National Civic League, amongst others. For ten consecutive years, the City has maintained a AAA bond rating. The Fiscal Year 2022 adopted operating budget is $3.1 billion with close to 13,000 employees across approximately 40 departments. The City has made a commitment to advancing diversity, equity and inclusion, primarily through the formation of a citywide Office of Equity in 2017.
The Human Resources Department
The Human Resources Department provides the City organization with effective human resource management services that focus on our customers' needs. The Department is comprised of five (5) divisions that include Communications & Customer Service, Benefits & Wellness, Employee Relations & HR Policy & Testing, Training & Employee Engagement, and Recruitment, Classification & Compensation.
Human Resources (HR) seeks to align the efforts of the City’s most valuable asset, its employees, with organizational strategy to serve the residents of San Antonio. Human Resources partners with departments to provide strategic workforce planning, management strategies, and core human resource services. Workforce planning and management strategies include, but are not limited to: compensation and job content analysis and recommendations; review of Citywide and departmental personnel and HR practices; organizational effectiveness assessments; delivery of training programs; and conflict resolution between management and employees.
Human Resources’ core functions include: employee benefits and wellness, recruitment and selection; facilitation of employee grievances; Equal Employment Opportunity (EEO) and Municipal Integrity investigations and resolution of internal complaints; coordination of the Municipal Civil Service Commissions and the Affirmative Action Advisory Committee; facilitation of entry and promotional testing and coordination of the grievance and arbitration process for uniformed employees; development and monitoring of the City’s voluntary Workforce Diversity Plan; and processing of Human Resources related transactions for departments in the SAP Human Resources Information System (HRIS).
The Position
The Assistant Director is responsible for assisting the Director in planning, managing, and overseeing the activities and operations of the Employee Relations Division of the Human Resources Department. They will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the Director. They will Exercise direct supervision over assigned staff.
Essential Job Functions
Assists in assuming full management responsibility for all Employee Relations services and activities and ensuring coordination with all Human Resources Divisions; and recommends and administers policies and procedures.
Assists in managing the development and implementation of department goals, objectives, policies, and priorities for Employee Relations; establishes, within City policy, appropriate service and staffing levels; and allocates resources accordingly.
Assists in monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; and identifies opportunities for improvement and assists in directing the implementation of changes.
Assists in acting as official departmental representative to other City departments, City Manager’s Office, elected officials and outside agencies; explains, justifies, and defends department programs, policies, and activities; and negotiates and resolves sensitive, significant, and controversial issues.
Assists in selecting, motivating, and evaluating Employee Relations staff; assumes responsibility for evaluation, management, and leadership of these employees; and assists in implementing and administering disciplinary and termination procedures.
Assists in planning, directing, and coordinating, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.
Assists in managing and participating in the development and administration of the department budget; estimates funds needed for staffing, equipment, materials, and supplies; and assists in directing the monitoring and approval of expenditures; and directing the preparation and implementation of budgetary adjustments as necessary.
Assists in coordinating departmental activities with those of other departments and outside agencies and organizations; provides staff assistance to the City Manager, Assistant City Managers, and City Council; and assists in preparing and presenting staff reports and other necessary communications.
Assists in providing staff support to a variety of boards and commissions; attends and participates in professional group meetings; and stays abreast of new trends and innovations in the Human Resources fields.
Establishes employee relations programs designed to provide counseling, guidance, and information to employees with job grievances.
Develops and coordinates the Extended Sick Leave Program.
Coordinates the creation and revision of personnel-related Administrative Directives; provides interpretation of directives to Departments.
Provide staff support to the Municipal Civil Service Commission and the Firefighter' & Police Officers' Civil Service Commission.
Assists in responding to and resolving sensitive inquiries and complaints from both internal and external sources.
Assists in reviewing and signing all higher-level department communication, including ordinances and contracts.
Attends City Council meetings and takes necessary action regarding Council agenda items.
Assists in working with department heads and other officials on various personnel problems interpreting the Civil Service laws, rules, and general personnel policies.
Directs and coordinates various personnel activities as required.
Prepares periodic and special workforce analysis reports.
Various methods of communication are used to assist the Director with providing or receiving information, actively listening and responding to sensitive matters or policies impacting employees and collaborating with other City departments.
Performs related duties and fulfills responsibilities as required.
Education & Experience
Qualified candidates will have a Bachelor's Degree from an accredited college with major coursework in coursework in Public or Business Administration or a related field. A Master's Degree in a related field is preferred. They will also have eight (8) years of increasingly responsible professional experience in administrative services and personnel administration, including three (3) years of direct supervisory responsibility. The most highly qualified candidates for consideration will be selected based on a combination of education, career experience, and accomplishments that best fits the needs of the City of San Antonio.
Ideal Candidate
The ideal candidate should have extensive experience in employee relations to include federal and state labor laws and regulations, investigating complaints, violence in the workplace, Equal Employment Opportunity, harassment and sexual harassment, Family and Medical Leave Act (FMLA), Extended Sick Leave Program (short and long-term disability), and return-to-work issues; experience can be drawn from the public or private sector.
The ideal candidate will enjoy working in a fast-paced, complex public sector environment with a high-energy human resources team that has a genuine interest in helping employees understand their rights and responsibilities and giving guidance in the consistent application of human resources laws and City policies.
The ideal candidate should be creative leader with the ability to solve problems, think strategically, identify courses of action and provide recommendations. Advanced oral, written, presentation and listening skills will be essential, as well as strong collaboration and team building skills.
Salary
The City of San Antonio is offering a competitive salary commensurate with experience. The salary range for this position is $113,858.68 – $182,173.94. The City also offers generous benefits and retirement including annual and personal leave, deferred compensation plan, and participation in the Texas Municipal Retirement System (TMRS).
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: SAHRAD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 31, 2023**
The City of San Antonio is an Equal Employment Opportunity Employer.
Mar 05, 2024
Full Time
Human Resources Assistant Director (Employee Relations)
City of San Antonio, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/hr-assistant-director-employee-relations/
About San Antonio
The City of San Antonio is the Nation’s 7th largest city and is home to more than 1.6 million residents. Located in South Central Texas, approximately 140 miles from the Gulf of Mexico, San Antonio offers its residents one of the most attractive and affordable lifestyles in the country. Residents enjoy one of the lowest tax rates in the State as well as a plentiful supply of high-quality housing and low utility rates. The economy of San Antonio is an excellent mix of business services, manufacturing, health care, communications, corporate and regional offices, government, and the convention and tourism industry. San Antonio is also home to one of the largest concentrations of military bases in the United States. One of the nation's fastest growing cities, San Antonio is rich in recreational and cultural opportunities and is home to the San Antonio Spurs.
City Government
San Antonio has a Council-Manager form of government with an eleven-member City Council. Councilmembers are elected by District, while the Mayor is elected at-large. The term of office for the Mayor and all members of the City are two-year terms, for not more than four (4) full terms of office. The City Council appoints the City Manager, who appoints all officials in executive positions with the exception of the City Clerk, City Internal Auditor, Presiding Judge, and Municipal Judges.
The City of San Antonio has been recognized for its high level of professional management and model practices by the International City/County Management Association (ICMA), and National Civic League, amongst others. For ten consecutive years, the City has maintained a AAA bond rating. The Fiscal Year 2022 adopted operating budget is $3.1 billion with close to 13,000 employees across approximately 40 departments. The City has made a commitment to advancing diversity, equity and inclusion, primarily through the formation of a citywide Office of Equity in 2017.
The Human Resources Department
The Human Resources Department provides the City organization with effective human resource management services that focus on our customers' needs. The Department is comprised of five (5) divisions that include Communications & Customer Service, Benefits & Wellness, Employee Relations & HR Policy & Testing, Training & Employee Engagement, and Recruitment, Classification & Compensation.
Human Resources (HR) seeks to align the efforts of the City’s most valuable asset, its employees, with organizational strategy to serve the residents of San Antonio. Human Resources partners with departments to provide strategic workforce planning, management strategies, and core human resource services. Workforce planning and management strategies include, but are not limited to: compensation and job content analysis and recommendations; review of Citywide and departmental personnel and HR practices; organizational effectiveness assessments; delivery of training programs; and conflict resolution between management and employees.
Human Resources’ core functions include: employee benefits and wellness, recruitment and selection; facilitation of employee grievances; Equal Employment Opportunity (EEO) and Municipal Integrity investigations and resolution of internal complaints; coordination of the Municipal Civil Service Commissions and the Affirmative Action Advisory Committee; facilitation of entry and promotional testing and coordination of the grievance and arbitration process for uniformed employees; development and monitoring of the City’s voluntary Workforce Diversity Plan; and processing of Human Resources related transactions for departments in the SAP Human Resources Information System (HRIS).
The Position
The Assistant Director is responsible for assisting the Director in planning, managing, and overseeing the activities and operations of the Employee Relations Division of the Human Resources Department. They will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the Director. They will Exercise direct supervision over assigned staff.
Essential Job Functions
Assists in assuming full management responsibility for all Employee Relations services and activities and ensuring coordination with all Human Resources Divisions; and recommends and administers policies and procedures.
Assists in managing the development and implementation of department goals, objectives, policies, and priorities for Employee Relations; establishes, within City policy, appropriate service and staffing levels; and allocates resources accordingly.
Assists in monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; and identifies opportunities for improvement and assists in directing the implementation of changes.
Assists in acting as official departmental representative to other City departments, City Manager’s Office, elected officials and outside agencies; explains, justifies, and defends department programs, policies, and activities; and negotiates and resolves sensitive, significant, and controversial issues.
Assists in selecting, motivating, and evaluating Employee Relations staff; assumes responsibility for evaluation, management, and leadership of these employees; and assists in implementing and administering disciplinary and termination procedures.
Assists in planning, directing, and coordinating, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.
Assists in managing and participating in the development and administration of the department budget; estimates funds needed for staffing, equipment, materials, and supplies; and assists in directing the monitoring and approval of expenditures; and directing the preparation and implementation of budgetary adjustments as necessary.
Assists in coordinating departmental activities with those of other departments and outside agencies and organizations; provides staff assistance to the City Manager, Assistant City Managers, and City Council; and assists in preparing and presenting staff reports and other necessary communications.
Assists in providing staff support to a variety of boards and commissions; attends and participates in professional group meetings; and stays abreast of new trends and innovations in the Human Resources fields.
Establishes employee relations programs designed to provide counseling, guidance, and information to employees with job grievances.
Develops and coordinates the Extended Sick Leave Program.
Coordinates the creation and revision of personnel-related Administrative Directives; provides interpretation of directives to Departments.
Provide staff support to the Municipal Civil Service Commission and the Firefighter' & Police Officers' Civil Service Commission.
Assists in responding to and resolving sensitive inquiries and complaints from both internal and external sources.
Assists in reviewing and signing all higher-level department communication, including ordinances and contracts.
Attends City Council meetings and takes necessary action regarding Council agenda items.
Assists in working with department heads and other officials on various personnel problems interpreting the Civil Service laws, rules, and general personnel policies.
Directs and coordinates various personnel activities as required.
Prepares periodic and special workforce analysis reports.
Various methods of communication are used to assist the Director with providing or receiving information, actively listening and responding to sensitive matters or policies impacting employees and collaborating with other City departments.
Performs related duties and fulfills responsibilities as required.
Education & Experience
Qualified candidates will have a Bachelor's Degree from an accredited college with major coursework in coursework in Public or Business Administration or a related field. A Master's Degree in a related field is preferred. They will also have eight (8) years of increasingly responsible professional experience in administrative services and personnel administration, including three (3) years of direct supervisory responsibility. The most highly qualified candidates for consideration will be selected based on a combination of education, career experience, and accomplishments that best fits the needs of the City of San Antonio.
Ideal Candidate
The ideal candidate should have extensive experience in employee relations to include federal and state labor laws and regulations, investigating complaints, violence in the workplace, Equal Employment Opportunity, harassment and sexual harassment, Family and Medical Leave Act (FMLA), Extended Sick Leave Program (short and long-term disability), and return-to-work issues; experience can be drawn from the public or private sector.
The ideal candidate will enjoy working in a fast-paced, complex public sector environment with a high-energy human resources team that has a genuine interest in helping employees understand their rights and responsibilities and giving guidance in the consistent application of human resources laws and City policies.
The ideal candidate should be creative leader with the ability to solve problems, think strategically, identify courses of action and provide recommendations. Advanced oral, written, presentation and listening skills will be essential, as well as strong collaboration and team building skills.
Salary
The City of San Antonio is offering a competitive salary commensurate with experience. The salary range for this position is $113,858.68 – $182,173.94. The City also offers generous benefits and retirement including annual and personal leave, deferred compensation plan, and participation in the Texas Municipal Retirement System (TMRS).
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: SAHRAD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 31, 2023**
The City of San Antonio is an Equal Employment Opportunity Employer.
City of Santa Clara, CA
Santa Clara, California, United States
Description This recruitment is open until filled. Applications will be reviewed on a bi-weekly basis. The first review of applications will be on February 19, 2024. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. DESCRIPTION: Silicon Valley Power, Maps & Records department has an excellent opportunity for the position of Engineering Aide (Electric). Job responsibilities include, prepares scaled and dimensioned plans based on sketches prepared by engineering estimating personnel, maintains records of as-builts and updates existing SVP maps and records utilizing ESRI-based GIS applications, Maintains master map files, including such records of block maps, street light maps, fiber communication, electric utility single line and operating diagrams and other maps, Performs computing and drafting operations in AutoCAD, involved in checking drawings of electric utility facilities, perform other duties as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $78,246.00 - $100,037.52. This position will be filled at or near the bottom of the salary range. Typical Duties Duties may include, but are not limited to, the following: Under general supervision: • Participates in field survey activities such as assisting with measuring and recording distances and elevation using Global Positioning System (GPS) equipment • Prepares maps and drawings using geographic information system (GIS) tools to place symbols and apply color codes for the identification of facilities • Receives, reviews, provides comments, files, and returns maps, documents, and plans using AUTOCAD • Performs scaling and dimensioning to verify the accuracy of maps and plans • Assists in conducting field inventory of existing primary and secondary conductors, transformers, switches, poles, pole attachments, manholes, and conduit locations • Draws and updates electrical schematic diagrams, panel wiring diagrams, substation layout drawings using AUTOCAD, and organizes associated documentation • Prepares scaled and dimensioned plans, using AUTOCAD based on sketches prepared by engineering/estimating personnel • Operates a computer and standard office plotting/copying equipment • Conducts records research including job files, property ownership, easement and right-of-way records • Maintains records of equipment databases, log books, and map inventories • Operates passenger vehicles requiring Class C driver's license • Orders office drafting supplies, manages outside reproduction services, and coordinates vendor services for office drafting equipment maintenance • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Qualifications: • Graduation from an accredited junior college with an Associate of Arts degree or higher in engineering or its equivalent, including satisfactory completion of college level courses in writing, mathematics, engineering and related courses; and • One (1) year working with geographic information system (GIS) tools and systems or one (1) year working with computer-aided drafting (AUTOCAD). Desirable Qualifications: • One year (1) experience working with computer-aided drafting (AUTOCAD) and one year (1) experience working with geographic information system (GIS). • Completion of courses in GIS and AUTOCAD. Possible Substitutions: • Three (3) years of work experience performing mapping/drafting activities of electric utility facilities, involving the use of CAD and GIS systems and tools may substitute for the required education and experience. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS • Employees are required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements. • Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of : • General principles of algebra, geometry, trigonometry, and mechanical drawing • Principles and practices of engineering drafting and basic graphic design • Standard personal computer hardware and software, including word processing, spreadsheet, and database programs • Document control, retrieval, and filing systems Ability to : • Prepare neat and accurate drawings, diagrams, dimensions, representations, and schematics using GIS and CAD tools • Select and use appropriate drafting, and duplicating equipment and materials • Read, interpret and apply engineering terminology and symbols • Retrieve, file, and code drawings and diagrams and prepare brief reports • Maintain organized and complete records • Utilize ESRI Geographic Information Systems (GIS) • Utilize AutoDesk AutoCAD software applications • Communicate effectively, both orally and in writing • Understand and comprehend oral and written directions and instructions • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Establish and maintain effective working relationships with those contacted in the course of work, including the general public • Work in a team based environment and achieve common goals • Deal tactfully and courteously with others • Walk, sit, or stand for extended periods of time • Perform moderate physical labor including bending, stooping, crawling, climbing, and lifting as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. The first review of applications will be on February 19, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually)
Mar 08, 2024
Full Time
Description This recruitment is open until filled. Applications will be reviewed on a bi-weekly basis. The first review of applications will be on February 19, 2024. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. DESCRIPTION: Silicon Valley Power, Maps & Records department has an excellent opportunity for the position of Engineering Aide (Electric). Job responsibilities include, prepares scaled and dimensioned plans based on sketches prepared by engineering estimating personnel, maintains records of as-builts and updates existing SVP maps and records utilizing ESRI-based GIS applications, Maintains master map files, including such records of block maps, street light maps, fiber communication, electric utility single line and operating diagrams and other maps, Performs computing and drafting operations in AutoCAD, involved in checking drawings of electric utility facilities, perform other duties as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $78,246.00 - $100,037.52. This position will be filled at or near the bottom of the salary range. Typical Duties Duties may include, but are not limited to, the following: Under general supervision: • Participates in field survey activities such as assisting with measuring and recording distances and elevation using Global Positioning System (GPS) equipment • Prepares maps and drawings using geographic information system (GIS) tools to place symbols and apply color codes for the identification of facilities • Receives, reviews, provides comments, files, and returns maps, documents, and plans using AUTOCAD • Performs scaling and dimensioning to verify the accuracy of maps and plans • Assists in conducting field inventory of existing primary and secondary conductors, transformers, switches, poles, pole attachments, manholes, and conduit locations • Draws and updates electrical schematic diagrams, panel wiring diagrams, substation layout drawings using AUTOCAD, and organizes associated documentation • Prepares scaled and dimensioned plans, using AUTOCAD based on sketches prepared by engineering/estimating personnel • Operates a computer and standard office plotting/copying equipment • Conducts records research including job files, property ownership, easement and right-of-way records • Maintains records of equipment databases, log books, and map inventories • Operates passenger vehicles requiring Class C driver's license • Orders office drafting supplies, manages outside reproduction services, and coordinates vendor services for office drafting equipment maintenance • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Qualifications: • Graduation from an accredited junior college with an Associate of Arts degree or higher in engineering or its equivalent, including satisfactory completion of college level courses in writing, mathematics, engineering and related courses; and • One (1) year working with geographic information system (GIS) tools and systems or one (1) year working with computer-aided drafting (AUTOCAD). Desirable Qualifications: • One year (1) experience working with computer-aided drafting (AUTOCAD) and one year (1) experience working with geographic information system (GIS). • Completion of courses in GIS and AUTOCAD. Possible Substitutions: • Three (3) years of work experience performing mapping/drafting activities of electric utility facilities, involving the use of CAD and GIS systems and tools may substitute for the required education and experience. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS • Employees are required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements. • Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of : • General principles of algebra, geometry, trigonometry, and mechanical drawing • Principles and practices of engineering drafting and basic graphic design • Standard personal computer hardware and software, including word processing, spreadsheet, and database programs • Document control, retrieval, and filing systems Ability to : • Prepare neat and accurate drawings, diagrams, dimensions, representations, and schematics using GIS and CAD tools • Select and use appropriate drafting, and duplicating equipment and materials • Read, interpret and apply engineering terminology and symbols • Retrieve, file, and code drawings and diagrams and prepare brief reports • Maintain organized and complete records • Utilize ESRI Geographic Information Systems (GIS) • Utilize AutoDesk AutoCAD software applications • Communicate effectively, both orally and in writing • Understand and comprehend oral and written directions and instructions • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Establish and maintain effective working relationships with those contacted in the course of work, including the general public • Work in a team based environment and achieve common goals • Deal tactfully and courteously with others • Walk, sit, or stand for extended periods of time • Perform moderate physical labor including bending, stooping, crawling, climbing, and lifting as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. The first review of applications will be on February 19, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually)
City of Fort Worth, TX
Fort Worth, TX, United States
Pay Rate: $24.21/hr. ***$2,000 Sign-On Incentive: 50% paid after the completion of first pay period, 50% paid after the completion of 6 months of employment. *** Job Posting Closing on: Thursday, March 28, 2024 Workdays & Hours: Monday - Friday 7:30 am to 3:30pm; 24/7 Operation - weekend work may be required. This position is a first responder in severe weather conditions/emergencies which will be subject to work after hours, emergency call back hours, nights, weekends, holidays and will participate in an on-call rotation schedule. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. Sr. Equipment Operator - Crane/Boom Truck positions are available with theCity of Fort Worth Water / Field Operations Division. The Field Operations Division is a 24/7 operation and the largest division of the Water Department and an integral function of the maintenance of the City of Fort Worth’s infrastructure. These positions are essential to the daily operations of the division and an integral role in the department's success. The ideal candidate/s will be responsible for the operation of Crane/Boom truck to lift, move, position or place equipment and materials such as but not limited to trench boxes, steel plates, water/sewer pipes, etc. Additional tasks and responsibilities may include operating valves on water lines to isolate leaking; assist in constructing and repairing water/sewer mains, hydrants, and taps; uncovering buried pipelines, measuring, and cutting pipe; operating equipment to clear obstructions within the collection and distribution systems. This Position qualifies for the following incentives which is separate from the base pay: $2,000 Sign-On Incentive: 50% paid on the completion of first pay period, 50% paid after 6 months of employment. Minimum Qualifications: High School Diploma or GED Minimum (3) years of previous professional experience in the operation of motorized heavy equipment; including experience with the operation of Crane/Boom trucks, etc. Will be required to pass a test out on a 10-ton telescopic crane at time of interview. Possession of a Texas Class A CDL driver’s license and an acceptable driving record is required. A minimum TCEQ Class D or Type I Wastewater Collection license will be required within one year of hire. Must pass drug screen, physical and background check Must be able to work in outdoor extreme weather conditions and lift to 100 pounds Preferred Qualifications: Certified crane operator through the National Commission for the Certification of Crane Operators (NCCCO). At least two (2) years of experience in construction, utility repair, field work, or maintenance. Work zone set up and job site safety. Previous water or wastewater experience. Prior experience supervising or leading a work crew in a related field. The Sr. Equipment Operator - Crane/Boom Truck responsibilities include: Operate complex heavy equipment such as boom/telescopic cranes, dump trucks. Operate boom truck to lift, move, and place heavy materials and equipment Inspect the condition of the truck, its equipment, and materials to ensure compliance with safety regulations Secure loads, checking weight distribution and balance to prevent shifting and damage to the truck Follow established routes, signals, and traffic rules while driving the truck Report any maintenance or safety issues to the supervisor Communicate with other workers on the job site to ensure efficient and safe operations Ensure that the boom truck is properly cleaned and maintained Maintain records of equipment used and operations performed. Assist in preparation and delivery of equipment and materials. Perform skilled and semi-skilled tasks related to the completion of assigned jobs. This includes water and sewer system repair and replacement, operating jackhammers, shoveling asphalt, cleaning, and other duties. Ensure preventative maintenance on equipment is completed as required and inspect equipment before and after use. Assist in the construction, repair, maintenance, and inspection of water and wastewater utilities. Working Conditions and Physical Demand: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Heavy Work - Depending on assignment, positions in this class typically exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up-to 20 pounds of force constantly having to move objects. Working in all weather conditions; including extreme weather and temperatures. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Depending on the assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling, and lifting; depending on assignments. Incumbents may be exposed to moving mechanical parts, odors, dust, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils, and workspace restrictions. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Mar 15, 2024
Full Time
Pay Rate: $24.21/hr. ***$2,000 Sign-On Incentive: 50% paid after the completion of first pay period, 50% paid after the completion of 6 months of employment. *** Job Posting Closing on: Thursday, March 28, 2024 Workdays & Hours: Monday - Friday 7:30 am to 3:30pm; 24/7 Operation - weekend work may be required. This position is a first responder in severe weather conditions/emergencies which will be subject to work after hours, emergency call back hours, nights, weekends, holidays and will participate in an on-call rotation schedule. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. Sr. Equipment Operator - Crane/Boom Truck positions are available with theCity of Fort Worth Water / Field Operations Division. The Field Operations Division is a 24/7 operation and the largest division of the Water Department and an integral function of the maintenance of the City of Fort Worth’s infrastructure. These positions are essential to the daily operations of the division and an integral role in the department's success. The ideal candidate/s will be responsible for the operation of Crane/Boom truck to lift, move, position or place equipment and materials such as but not limited to trench boxes, steel plates, water/sewer pipes, etc. Additional tasks and responsibilities may include operating valves on water lines to isolate leaking; assist in constructing and repairing water/sewer mains, hydrants, and taps; uncovering buried pipelines, measuring, and cutting pipe; operating equipment to clear obstructions within the collection and distribution systems. This Position qualifies for the following incentives which is separate from the base pay: $2,000 Sign-On Incentive: 50% paid on the completion of first pay period, 50% paid after 6 months of employment. Minimum Qualifications: High School Diploma or GED Minimum (3) years of previous professional experience in the operation of motorized heavy equipment; including experience with the operation of Crane/Boom trucks, etc. Will be required to pass a test out on a 10-ton telescopic crane at time of interview. Possession of a Texas Class A CDL driver’s license and an acceptable driving record is required. A minimum TCEQ Class D or Type I Wastewater Collection license will be required within one year of hire. Must pass drug screen, physical and background check Must be able to work in outdoor extreme weather conditions and lift to 100 pounds Preferred Qualifications: Certified crane operator through the National Commission for the Certification of Crane Operators (NCCCO). At least two (2) years of experience in construction, utility repair, field work, or maintenance. Work zone set up and job site safety. Previous water or wastewater experience. Prior experience supervising or leading a work crew in a related field. The Sr. Equipment Operator - Crane/Boom Truck responsibilities include: Operate complex heavy equipment such as boom/telescopic cranes, dump trucks. Operate boom truck to lift, move, and place heavy materials and equipment Inspect the condition of the truck, its equipment, and materials to ensure compliance with safety regulations Secure loads, checking weight distribution and balance to prevent shifting and damage to the truck Follow established routes, signals, and traffic rules while driving the truck Report any maintenance or safety issues to the supervisor Communicate with other workers on the job site to ensure efficient and safe operations Ensure that the boom truck is properly cleaned and maintained Maintain records of equipment used and operations performed. Assist in preparation and delivery of equipment and materials. Perform skilled and semi-skilled tasks related to the completion of assigned jobs. This includes water and sewer system repair and replacement, operating jackhammers, shoveling asphalt, cleaning, and other duties. Ensure preventative maintenance on equipment is completed as required and inspect equipment before and after use. Assist in the construction, repair, maintenance, and inspection of water and wastewater utilities. Working Conditions and Physical Demand: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Heavy Work - Depending on assignment, positions in this class typically exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up-to 20 pounds of force constantly having to move objects. Working in all weather conditions; including extreme weather and temperatures. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Depending on the assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling, and lifting; depending on assignments. Incumbents may be exposed to moving mechanical parts, odors, dust, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils, and workspace restrictions. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.