Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, and Resource Management or in a field related to the job, plus four (4) years of related experience. Masters degree may substitute for two (2) years of the required Experience. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: Valid Drivers License. For Austin Water positions: Must be TCEQ licensed irrigator or licensed irrigation inspector for Irrigation positions or obtain license within six (6) months of employment. IREC certification for Mechanical, Plumbing, or Electrical is required if working in Program Compliance, Inspections or obtain license within six (6) months of employment. Notes to Applicants Assist in the coordination of incentive and rebate programs, including database updates; responds to customer and contractor inquiries; application verification; customer service; and general support of AE residential, multifamily and commercial energy efficiency programs. Evaluate rebate program applications for eligibility and compliance. Review and answer customer/contractor questions and complaints, provides assistance related to the energy efficiency programs. Provide support in the evaluation of program effectiveness, quality assurance, program design and departmental/program goals. Promote and markets residential energy efficiency programs to Austin Energy customers by participation in outreach activities including utility-sponsored events, community events, employee fairs, or other venues. Assist in reviewing and analyzing project applications and delivering training to support Austin Energy’s energy efficiency programs. Assist with the development and implementation of projects and proof of concepts. Perform technical writing review of program documents & contracts. Responsible for the creation of detailed reports for programs including coordinators, managers, and director. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7 year criminal history background check. CLOSING OF REQUISITION : Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Driving Requirement: This position requires a Valid Texas Class C Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $27.16 - $32.87 per hour Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Job Close Date 05/03/2024 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Experience working in residential, multifamily, or commercial energy efficiency or conservation programs Experience reviewing customer rebate or incentive applications for energy efficiency or conservation programs Experience reviewing, editing and developing energy efficiency or conservation program documents Experience in customer service and support Experience performing energy efficiency or conservation program outreach Intermediate level of expertise in Microsoft Excel Experience working with customer databases Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Implements conservation programs in residential, commercial, or industrial settings. Gathers and analyzes historical energy or water usage data, including rates or tariffs to determine conservation recommendations for customers. Inspects or evaluates buildings, mechanical systems, electrical systems, water systems, or process systems to determine the energy or water consumption of each system. Recommends energy or water efficient technologies. Quantifies energy or water consumption to establish baselines for use and need. Calculates potential for savings. Prepares audit reports containing energy or water analysis results and recommendations for cost savings. Prepares job specification sheets for residential, commercial, or multi-family home energy or water improvements and retrofits. Educates customers and contractors on energy efficiency and answer questions on topics such as the costs of running household appliances and the selection of energy efficient appliances. Performs field audits, pre-verification and final inspections to determine customer eligibility for conservation rebates. Coordinates conservation program activities with contractors, ensures compliance with energy efficiency programs and rebate requirements. Promotes conservation programs to the public through on-site appointments and participating in outreach activities by attending trade shows, conferences, and other community events. Responsibilities - Supervisor and/or Leadership Exercised: May lead departmental project teams. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of energy or water efficiency technologies, practices, programs and rebate requirements. Knowledge of applicable building codes, energy or water retrofit requirements and specifications. Knowledge of safety practices and procedures. Knowledge of department energy or water resource initiatives and targets. Knowledge of construction materials, practices and procedures. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computes and related software. Skill in data analysis and problem solving. Ability to negotiate. Ability to determining quality of materials, workmanship and compliance with specifications. Ability to handle conflict and uncertain situations. Ability to operate and maintain testing and diagnostic equipment. Ability to use graphic instructions, such as blue prints, schematic drawings, plans, maps or other visual aids. Ability to lead teams. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for the Conservation Program Specialist position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, and Resource Management or in a field related to the job, plus four (4) years of related experience. A masters degree may substitute for two (2) years of the required experience. Experience may substitute for education up to a maximum of four (4) years. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * This position requires a valid driver’s license. Do you have a valid driver’s license or if selected for this position, do you have the ability to acquire a valid driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please describe your experience as a team member in a residential, multifamily, or commercial energy efficiency or conservation program. (Open Ended Question) * Describe your experience reviewing, editing, and developing program and process improvement documents. (Open Ended Question) * Indicate your highest skill level in Microsoft Excel. Beginner: skill level includes data entry, basic formatting (page setup, column width, etc.), creating spreadsheets, etc. Intermediate: skill level includes basic calculations, use of functions, complex formatting (cell manipulation, etc.), charts/graphs (static), etc. Advanced: skill level includes pivot tables, V Lookups, formula creation, use of functions for formula creation, etc. Expert: skill level includes macros creation, complex formula creation/manipulation, charts/graphs (dynamic), create database queries, etc. None of the above * Describe your experience with databases or software related to workflow management, incentive processing, or customer data. (Open Ended Question) * Describe your experience performing program outreach. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Apr 20, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, and Resource Management or in a field related to the job, plus four (4) years of related experience. Masters degree may substitute for two (2) years of the required Experience. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: Valid Drivers License. For Austin Water positions: Must be TCEQ licensed irrigator or licensed irrigation inspector for Irrigation positions or obtain license within six (6) months of employment. IREC certification for Mechanical, Plumbing, or Electrical is required if working in Program Compliance, Inspections or obtain license within six (6) months of employment. Notes to Applicants Assist in the coordination of incentive and rebate programs, including database updates; responds to customer and contractor inquiries; application verification; customer service; and general support of AE residential, multifamily and commercial energy efficiency programs. Evaluate rebate program applications for eligibility and compliance. Review and answer customer/contractor questions and complaints, provides assistance related to the energy efficiency programs. Provide support in the evaluation of program effectiveness, quality assurance, program design and departmental/program goals. Promote and markets residential energy efficiency programs to Austin Energy customers by participation in outreach activities including utility-sponsored events, community events, employee fairs, or other venues. Assist in reviewing and analyzing project applications and delivering training to support Austin Energy’s energy efficiency programs. Assist with the development and implementation of projects and proof of concepts. Perform technical writing review of program documents & contracts. Responsible for the creation of detailed reports for programs including coordinators, managers, and director. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7 year criminal history background check. CLOSING OF REQUISITION : Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Driving Requirement: This position requires a Valid Texas Class C Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $27.16 - $32.87 per hour Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Job Close Date 05/03/2024 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Experience working in residential, multifamily, or commercial energy efficiency or conservation programs Experience reviewing customer rebate or incentive applications for energy efficiency or conservation programs Experience reviewing, editing and developing energy efficiency or conservation program documents Experience in customer service and support Experience performing energy efficiency or conservation program outreach Intermediate level of expertise in Microsoft Excel Experience working with customer databases Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Implements conservation programs in residential, commercial, or industrial settings. Gathers and analyzes historical energy or water usage data, including rates or tariffs to determine conservation recommendations for customers. Inspects or evaluates buildings, mechanical systems, electrical systems, water systems, or process systems to determine the energy or water consumption of each system. Recommends energy or water efficient technologies. Quantifies energy or water consumption to establish baselines for use and need. Calculates potential for savings. Prepares audit reports containing energy or water analysis results and recommendations for cost savings. Prepares job specification sheets for residential, commercial, or multi-family home energy or water improvements and retrofits. Educates customers and contractors on energy efficiency and answer questions on topics such as the costs of running household appliances and the selection of energy efficient appliances. Performs field audits, pre-verification and final inspections to determine customer eligibility for conservation rebates. Coordinates conservation program activities with contractors, ensures compliance with energy efficiency programs and rebate requirements. Promotes conservation programs to the public through on-site appointments and participating in outreach activities by attending trade shows, conferences, and other community events. Responsibilities - Supervisor and/or Leadership Exercised: May lead departmental project teams. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of energy or water efficiency technologies, practices, programs and rebate requirements. Knowledge of applicable building codes, energy or water retrofit requirements and specifications. Knowledge of safety practices and procedures. Knowledge of department energy or water resource initiatives and targets. Knowledge of construction materials, practices and procedures. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computes and related software. Skill in data analysis and problem solving. Ability to negotiate. Ability to determining quality of materials, workmanship and compliance with specifications. Ability to handle conflict and uncertain situations. Ability to operate and maintain testing and diagnostic equipment. Ability to use graphic instructions, such as blue prints, schematic drawings, plans, maps or other visual aids. Ability to lead teams. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for the Conservation Program Specialist position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, and Resource Management or in a field related to the job, plus four (4) years of related experience. A masters degree may substitute for two (2) years of the required experience. Experience may substitute for education up to a maximum of four (4) years. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * This position requires a valid driver’s license. Do you have a valid driver’s license or if selected for this position, do you have the ability to acquire a valid driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please describe your experience as a team member in a residential, multifamily, or commercial energy efficiency or conservation program. (Open Ended Question) * Describe your experience reviewing, editing, and developing program and process improvement documents. (Open Ended Question) * Indicate your highest skill level in Microsoft Excel. Beginner: skill level includes data entry, basic formatting (page setup, column width, etc.), creating spreadsheets, etc. Intermediate: skill level includes basic calculations, use of functions, complex formatting (cell manipulation, etc.), charts/graphs (static), etc. Advanced: skill level includes pivot tables, V Lookups, formula creation, use of functions for formula creation, etc. Expert: skill level includes macros creation, complex formula creation/manipulation, charts/graphs (dynamic), create database queries, etc. None of the above * Describe your experience with databases or software related to workflow management, incentive processing, or customer data. (Open Ended Question) * Describe your experience performing program outreach. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Irvine Ranch Water District, CA
Irvine, California, United States
General Description We are excited to announce that we are accepting applications for a Temporary Customer Service Specialist I position. This recruitment is scheduled to close once we receive 150 applications. Qualified candidates are encouraged to apply promptly as this recruitment may close at any time without notice. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position Under direct supervision, the Customer Service Specialist I will perform administrative duties for the Customer Service department including responding to customer questions and concerns with regards to billing, adjustment of accounts, or water and sewer service- related situations. The ideal candidate will show interest in and understand the needs, expectations, and circumstances of Irvine Ranch Water District (IRWD) customers. They will show a high level of care and thoroughness when taking requests regarding water and sewer services, answering and resolving billing questions, and accepting payments from customers. The ideal candidate will maintain focus and quality under distracting working conditions or high workloads. They will be able to complete their assigned duties thoroughly, efficiently, and adjust quickly to changes in assignments and priorities. Lastly, the ideal candidate will follow through on assignments and meet deadlines while adhering to policies and procedures. Summary of Duties Take telephone, written and in-person requests regarding water and sewer service, and process utilizing the computer system. Answer and resolve billing questions by telephone, written correspondence, emails, and in-person. Submit requests for adjustments to bills, if appropriate. Accept payments from customers, prepare receipts, make change and create Customer Contacts on the computer system. Educate customers regarding the District’s variance program. Assist with completion of applications, verify information and input into the computer system. Receive, verify and record Temporary Construction Meter applications at the Customer Service front counter. Create and become advocate/responder for Customer Contacts and/or To Do’s on the computer system for all external/internal transactions. Perform administrative job duties, including ordering supplies, distributing departmental mail, processing Customer Service Satisfaction Survey’s and completing expense reports. Assist and provide back-up to the Customer Service Department as requested. Comply with District safety work-related practices and attend relevant safety training. Respond to all incoming calls to the District and route to appropriate department/person. Greet, assign security badges, and direct internal/external customers and visitors to appropriate meeting rooms, department, or individual. Receive U.S. mail, sign for certified mail, accept packages, and determine/direct to appropriate individual. Monitor phone system to ensure proper functioning and notify appropriate individual of any problems. Qualifications Education: High school graduation or equivalent is required. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Two (2) years of general office experience with heavy customer contact is required. License/Certifications Required: A valid Class 'C' California Driver's License is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside customers and suppliers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Ability to effectively listen and communicate with multi-cultural customers. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Intermediate computer knowledge and proficiency with MS Office Suite required. Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to use good judgment in decision making with internal and external customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Ability to lift up to 35 lbs. to provide back up support to the mail room. Environmental Adaptability Noise level is equivalent to typical office conditions. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Apr 24, 2024
Full Time
General Description We are excited to announce that we are accepting applications for a Temporary Customer Service Specialist I position. This recruitment is scheduled to close once we receive 150 applications. Qualified candidates are encouraged to apply promptly as this recruitment may close at any time without notice. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position Under direct supervision, the Customer Service Specialist I will perform administrative duties for the Customer Service department including responding to customer questions and concerns with regards to billing, adjustment of accounts, or water and sewer service- related situations. The ideal candidate will show interest in and understand the needs, expectations, and circumstances of Irvine Ranch Water District (IRWD) customers. They will show a high level of care and thoroughness when taking requests regarding water and sewer services, answering and resolving billing questions, and accepting payments from customers. The ideal candidate will maintain focus and quality under distracting working conditions or high workloads. They will be able to complete their assigned duties thoroughly, efficiently, and adjust quickly to changes in assignments and priorities. Lastly, the ideal candidate will follow through on assignments and meet deadlines while adhering to policies and procedures. Summary of Duties Take telephone, written and in-person requests regarding water and sewer service, and process utilizing the computer system. Answer and resolve billing questions by telephone, written correspondence, emails, and in-person. Submit requests for adjustments to bills, if appropriate. Accept payments from customers, prepare receipts, make change and create Customer Contacts on the computer system. Educate customers regarding the District’s variance program. Assist with completion of applications, verify information and input into the computer system. Receive, verify and record Temporary Construction Meter applications at the Customer Service front counter. Create and become advocate/responder for Customer Contacts and/or To Do’s on the computer system for all external/internal transactions. Perform administrative job duties, including ordering supplies, distributing departmental mail, processing Customer Service Satisfaction Survey’s and completing expense reports. Assist and provide back-up to the Customer Service Department as requested. Comply with District safety work-related practices and attend relevant safety training. Respond to all incoming calls to the District and route to appropriate department/person. Greet, assign security badges, and direct internal/external customers and visitors to appropriate meeting rooms, department, or individual. Receive U.S. mail, sign for certified mail, accept packages, and determine/direct to appropriate individual. Monitor phone system to ensure proper functioning and notify appropriate individual of any problems. Qualifications Education: High school graduation or equivalent is required. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Two (2) years of general office experience with heavy customer contact is required. License/Certifications Required: A valid Class 'C' California Driver's License is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside customers and suppliers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Ability to effectively listen and communicate with multi-cultural customers. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Intermediate computer knowledge and proficiency with MS Office Suite required. Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to use good judgment in decision making with internal and external customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Ability to lift up to 35 lbs. to provide back up support to the mail room. Environmental Adaptability Noise level is equivalent to typical office conditions. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Sonoma County, CA
Santa Rosa, California, United States
Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Sonoma County Water Agency (Sonoma Water) has requested a department promotional certification to fill Water Agency Senior Programs Specialist position. Only qualified permanent and/or probationary Department employees on the eligible list may be eligible for referral to the department for the advertised position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. The Sonoma Water Senior Programs Specialist is responsible for administering high level education programs which includes classroom and field programs along with training new educators on a range of water related programs . This position collaborates with external partners and represents Sonoma Water by leading field trip programs and organizing and facilitating meetings with internal and external stakeholders. Additional responsibilities include: Leading complex work groups and water related programs Receiving feedback from relevant staff and creating program and project development as part of the collaborative program structure Coordinating and directing community education/engagement programs with other staff and departments Promoting awareness of Sonoma Water projects and programs In addition to bringing experience implementing and/or educating about water-related programs, the ideal candidate will thrive in a collaborative environment and possess: A passion for the fields of environmental education, climate change, public service, and/or education The ability to facilitate group meetings and experience presenting to a diverse audience An understanding of existing Sonoma Water education programs, contracts, and budgeting processes Working knowledge of web design and online social networks Adobe Creative Suite experience designing brochures, flyers, and other public documents Proficiency with Microsoft Office Suite programs APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education & Experience: Any combination of education, training, and experience which would provide the required knowledge and abilities listed. Normally, this would include a four-year degree in water related science, environmental studies, education, political science, communications, public relations, or a closely related field; and three years of experience, which includes at least one year at the level of Water Agency Program Specialist II, or equivalent, that has included experience in the implementation of water-related programs in one or more of the following areas: community relations, public outreach, media, water use efficiency technology, teaching methods consistent with state-wide educational standards, and/or legislative processes at the federal or state level. Desired Certifications: Possession of a Grade II Water Use Efficiency Practitioner certificate from the CA/NA Section of the American Water Works Association for persons in the Water Use Efficiency specialization. Possession of a California teaching credential for persons in the Water Education specialization. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: Operation of water supply facilities, water treatment facilities and water distribution systems; methods of water treatment and recycling; environmental regulations and environmental enhancement and restoration methods related to operation and construction of water supply, flood control, renewable energy, recycled water, and wastewater treatment facilities; fundamentals of communication, public speaking; data analysis and statistical forecasting methods; best practices for community outreach; English grammar, composition, vocabulary, spelling, and punctuation; standards and practices for workplace safety; and office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, search tools, social media services and database applications. Ability to: plan, develop, organize, and implement a wide variety of water-related programs; negotiate agreements with various agencies and special interests to facilitate program activities; speak effectively and persuasively before diverse groups; establish effective working relationships with other staff and with persons possessing a wide variety of divergent views; plan, organize, train, lead, and direct the activities of Water Agency staff and employees of participating municipalities, specials districts, the public, and outside agencies; create, innovate, develop, implement, and manage a variety of programs and projects related to water use efficiency, water education, community affairs, or government affairs; write and edit written materials for publication; compile concise reports, letters, newsletters and other written materials; coordinate educational and informational seminars and workshops; prepare and disseminate information to media and others; prepare a wide range of clear, concise, and informative reports, correspondence, and brochures; operate office equipment including computers and supporting word processing, spreadsheet, and database applications; use the internet and social media to enhance public outreach. Specialized assignments require the following: Water Use Efficiency Working knowledge of: Principles, practices and methods of water use efficiency and natural resource conservation; methods of conservation program implementation and monitoring; plumbing efficiency; building code requirements; landscaping and turf water efficiency; methods for urban and non-urban water reuse; landscape design and installation practices; regulatory framework and reporting standards for water efficiency in California including State Water Board requirements and urban water management plan specifications. Water Education Working knowledge of: Strategies and methods for effective educational programs; current state and federal standards for science education; strategies for effective behavior management; methods for outdoor education and natural interpretation, strategies for curriculum development and implementation; methods to analyze educational effectiveness. Community Affairs Working knowledge of: Principles and techniques for establishing and maintaining effective public relations; media operations and effective media relations; techniques for effective use of social media; principles of graphic design and production; techniques and methods of research, report writing and preparation of informational materials; strategies for conflict resolution and mediation; Government Affairs Working knowledge of: Basic principles of the state Water and Government Codes and related laws; state and federal legislative procedures; regulatory requirements governing legislative advocacy; communication methods for legislative advocacy; strategies for developing multi-agency coalitions. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) may be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation may be required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: JT HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/1/2024 11:59 PM Pacific
Apr 24, 2024
Full Time
Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Sonoma County Water Agency (Sonoma Water) has requested a department promotional certification to fill Water Agency Senior Programs Specialist position. Only qualified permanent and/or probationary Department employees on the eligible list may be eligible for referral to the department for the advertised position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. The Sonoma Water Senior Programs Specialist is responsible for administering high level education programs which includes classroom and field programs along with training new educators on a range of water related programs . This position collaborates with external partners and represents Sonoma Water by leading field trip programs and organizing and facilitating meetings with internal and external stakeholders. Additional responsibilities include: Leading complex work groups and water related programs Receiving feedback from relevant staff and creating program and project development as part of the collaborative program structure Coordinating and directing community education/engagement programs with other staff and departments Promoting awareness of Sonoma Water projects and programs In addition to bringing experience implementing and/or educating about water-related programs, the ideal candidate will thrive in a collaborative environment and possess: A passion for the fields of environmental education, climate change, public service, and/or education The ability to facilitate group meetings and experience presenting to a diverse audience An understanding of existing Sonoma Water education programs, contracts, and budgeting processes Working knowledge of web design and online social networks Adobe Creative Suite experience designing brochures, flyers, and other public documents Proficiency with Microsoft Office Suite programs APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education & Experience: Any combination of education, training, and experience which would provide the required knowledge and abilities listed. Normally, this would include a four-year degree in water related science, environmental studies, education, political science, communications, public relations, or a closely related field; and three years of experience, which includes at least one year at the level of Water Agency Program Specialist II, or equivalent, that has included experience in the implementation of water-related programs in one or more of the following areas: community relations, public outreach, media, water use efficiency technology, teaching methods consistent with state-wide educational standards, and/or legislative processes at the federal or state level. Desired Certifications: Possession of a Grade II Water Use Efficiency Practitioner certificate from the CA/NA Section of the American Water Works Association for persons in the Water Use Efficiency specialization. Possession of a California teaching credential for persons in the Water Education specialization. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: Operation of water supply facilities, water treatment facilities and water distribution systems; methods of water treatment and recycling; environmental regulations and environmental enhancement and restoration methods related to operation and construction of water supply, flood control, renewable energy, recycled water, and wastewater treatment facilities; fundamentals of communication, public speaking; data analysis and statistical forecasting methods; best practices for community outreach; English grammar, composition, vocabulary, spelling, and punctuation; standards and practices for workplace safety; and office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, search tools, social media services and database applications. Ability to: plan, develop, organize, and implement a wide variety of water-related programs; negotiate agreements with various agencies and special interests to facilitate program activities; speak effectively and persuasively before diverse groups; establish effective working relationships with other staff and with persons possessing a wide variety of divergent views; plan, organize, train, lead, and direct the activities of Water Agency staff and employees of participating municipalities, specials districts, the public, and outside agencies; create, innovate, develop, implement, and manage a variety of programs and projects related to water use efficiency, water education, community affairs, or government affairs; write and edit written materials for publication; compile concise reports, letters, newsletters and other written materials; coordinate educational and informational seminars and workshops; prepare and disseminate information to media and others; prepare a wide range of clear, concise, and informative reports, correspondence, and brochures; operate office equipment including computers and supporting word processing, spreadsheet, and database applications; use the internet and social media to enhance public outreach. Specialized assignments require the following: Water Use Efficiency Working knowledge of: Principles, practices and methods of water use efficiency and natural resource conservation; methods of conservation program implementation and monitoring; plumbing efficiency; building code requirements; landscaping and turf water efficiency; methods for urban and non-urban water reuse; landscape design and installation practices; regulatory framework and reporting standards for water efficiency in California including State Water Board requirements and urban water management plan specifications. Water Education Working knowledge of: Strategies and methods for effective educational programs; current state and federal standards for science education; strategies for effective behavior management; methods for outdoor education and natural interpretation, strategies for curriculum development and implementation; methods to analyze educational effectiveness. Community Affairs Working knowledge of: Principles and techniques for establishing and maintaining effective public relations; media operations and effective media relations; techniques for effective use of social media; principles of graphic design and production; techniques and methods of research, report writing and preparation of informational materials; strategies for conflict resolution and mediation; Government Affairs Working knowledge of: Basic principles of the state Water and Government Codes and related laws; state and federal legislative procedures; regulatory requirements governing legislative advocacy; communication methods for legislative advocacy; strategies for developing multi-agency coalitions. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) may be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation may be required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: JT HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/1/2024 11:59 PM Pacific
Contra Costa Water District
Concord, California, United States
GENERAL JOB FUNCTION Are you passionate about ensuring the efficient operation and management of vital water resources? Do you thrive in fast-paced environments where attention to detail and quick decision-making are paramount? If so, we invite you to join our team at Contra Costa Water District as a Water Use Efficiency Technician. CCWD is an innovative leader in water management and provides employees with a fast-paced and stable work environment that encourages professional growth and development. The Mission of the CCWD is to strategically provide a reliable supply of high-quality water at the lowest cost possible, in an environmentally responsible manner. FLSA: Non-Exempt Bargaining Unit: Local 39 POSITION DESCRIPTION Under supervision, assists in implementing various water conservation programs for the District; performs residential, commercial and landscape water audits at various customer field locations; participates in public outreach activities designed to promote water conservation. Positions in this classification are involved in the ongoing conduct of field-based water auditing and conservation activities. Incumbents deal with the public inside their homes and businesses where considerable tact, initiative and discretion are required. This class is distinguished from specialist positions assigned to the Water Conservation Program in that the latter are engaged in more program development, data analysis, and report writing, as well as in the conduct of the more complex water audits. The Contra Costa Water District seeks a motivated individual to join the Water Use Efficiency Team. The position is part time with variable days depending on business needs and customer demand. The hours are generally 8:00 a.m. to 5:00 p.m. but may occasionally vary depending on business needs. The current job opening is for a part-time temporary (maximum six-month time frame) position. EXAMPLES OF DUTIES Performs indoor residential water audits by conducting field inspections and tests, including those for leaky toilets and sinks; calculates flow rates of showers and faucets, installs low flow shower heads, toilet dams and instructs customers on other ways to save water in and around the home. Conducts outdoor audits including setting out beakers on lawns, testing sprinkler systems, calculating the amount of water in each beaker, pointing out deficiencies in sprinkler placement and developing a watering schedule for the customer; teaches customers how to read their own water meter and recommends installation of water saving plumbing fixtures. Performs field inspections and measurements at customer locations; reviews water use records and calculates annual water consumption by site. Meets with customers in person at their homes and places of business; answers their inquiries and provides general information and advice on water conservation measures and practices. Answers the phone, sends out educational materials, processes forms, keeps simple records, files and statistics of work activities; performs data entry work using a computer, if required. Serves as the District's representative at community fairs or trade shows to promote water conservation techniques. Gives oral reports on work performed and prepares simple written reports, upon request. Operates a motor vehicle, a personal computer (if required), and uses basic hand tools; performs all work in accordance with safe work practices. Assists customer services staff in responding to or resolving unusual customer problems or complaints, upon request. May assist professional staff in conducting other program activities, including commercial and landscape audits. Performs related duties as required. MINIMUM QUALIFICATIONS EDUCATION: Completion of the twelfth grade, or its equivalent. EXPERIENCE: Two years of work experience either (1) in water conservation, landscaping, plumbing or a related field, or (2) in field or office work involving frequent customer contact. KNOWLEDGE, SKILLS & ABILITIES: Knowledge of basic principles and practices of gardening and irrigation systems; basic principles of plumbing; basic principles of customer service; proper spelling, grammar, punctuation and sentence construction. Ability to make mathematical calculations of moderate difficulty. Understand, interpret and apply District policies to field situations. Analyze water conservation problems, identify alternatives and recommend solutions. Learn and operate a personal computer, if required to do so. Understand and carry out written and oral instructions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. ADDITIONAL INFORMATION Must pass a physical examination before employment with the District. EQUAL EMPLOYMENT OPPORTUNITY Contra Costa Water District is committed to equal employment opportunity for all employees and applicants. We prohibit discrimination based upon race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other actual or perceived status protected under federal, state, or local law. Employment decisions are based on individual qualifications and performance. DIVERSITY, EQUITY, AND INCLUSION One of the many CCWD goals is to pursue organizational excellence through diversity, equity, inclusivity, leadership, and professionalism. We recognize the strengths of staff creativity, innovation, problem-solving, and improved decision-making resulting from diverse perspectives, and we strive to be a culturally diverse organization that values, recognizes, and supports inclusion. CONVICTION HISTORY A condition of employment for all CCWD positions includes successfully passing a Department of Justice Live Scan fingerprint check and completion of the federal Employment Eligibility Verification Form I-9. Additionally, in compliance with federal law, CCWD participates in E-Verify. DISASTER SERVICE WORKER All CCWD employees are designated Disaster Service Workers through state and local law. As such, CCWD employees may be called upon to support the activities of CCWD during an emergency situation. For regular-status, non-temporary positions: In addition to a competitive salary, the Contra Costa Water District offers an excellent benefits package! Stationary Engineers, Local 39 benefits include: Employer-paid medical, dental, vision, and life insurance Employer-paid short term and long-term disability insurance Voluntary participation in the Flexible Spending Accounts for dependent care and healthcare reimbursements Voluntary participation in the 457(b) deferred compensation plan 11 paid holidays plusan additional 16 hours for floating holidaysper year Vacation accrual at 10 days peryearduring the first three years; 13 days per year accrual in yearsthree to five; with additionalaccrual increases thereafter 96 hours of sick leave accrual per year Employer-paid retiree health insurance for retiree and dependents. Local 39 employees currently contribute 2.5% of base pay on a pretax basis for this benefit. Employees hired on or after January 1, 2016, are subject to a 10-year District-servicevesting period to be eligible for fully paid retiree medical upondirect retirement from the District. The District contracts with CalPERS for medical benefits. A defined benefit retirement plan; reciprocity with CalPERS and CalPERS reciprocal agencies. (Reciprocal agency service does not count toward the 5-year or 10-yearvesting requirement for fully paid retiree medical.) The defined benefit is 2.35% at 55for those withclassic reciprocity.New hires who are not eligible for classicreciprocity areeligible forthe 2% at 62 PEPRAdefined benefit. Participation in Social Security and Medicare Extensive Wellness Program including 50% employer-paid gym membership, up to $40.00 per month Health Insurance Credit for self and/or eligible dependents who have other medical benefit coverage Educational Assistance Program up to $3,000 per year per employee Employer-paid Employee Assistance Program offering counseling and referral services Employees receive free admission to Los Vaqueros Reservoir that offers recreation areas, fishing, boating, and hiking trails. Bilingual services pay And more. For additional information andthe full details,eligibility, and provisions regarding the District's applicable benefits package , please visit: Benefit Brochure Closing Date/Time: 5/1/2024 5:00 PM Pacific
Apr 18, 2024
Temporary
GENERAL JOB FUNCTION Are you passionate about ensuring the efficient operation and management of vital water resources? Do you thrive in fast-paced environments where attention to detail and quick decision-making are paramount? If so, we invite you to join our team at Contra Costa Water District as a Water Use Efficiency Technician. CCWD is an innovative leader in water management and provides employees with a fast-paced and stable work environment that encourages professional growth and development. The Mission of the CCWD is to strategically provide a reliable supply of high-quality water at the lowest cost possible, in an environmentally responsible manner. FLSA: Non-Exempt Bargaining Unit: Local 39 POSITION DESCRIPTION Under supervision, assists in implementing various water conservation programs for the District; performs residential, commercial and landscape water audits at various customer field locations; participates in public outreach activities designed to promote water conservation. Positions in this classification are involved in the ongoing conduct of field-based water auditing and conservation activities. Incumbents deal with the public inside their homes and businesses where considerable tact, initiative and discretion are required. This class is distinguished from specialist positions assigned to the Water Conservation Program in that the latter are engaged in more program development, data analysis, and report writing, as well as in the conduct of the more complex water audits. The Contra Costa Water District seeks a motivated individual to join the Water Use Efficiency Team. The position is part time with variable days depending on business needs and customer demand. The hours are generally 8:00 a.m. to 5:00 p.m. but may occasionally vary depending on business needs. The current job opening is for a part-time temporary (maximum six-month time frame) position. EXAMPLES OF DUTIES Performs indoor residential water audits by conducting field inspections and tests, including those for leaky toilets and sinks; calculates flow rates of showers and faucets, installs low flow shower heads, toilet dams and instructs customers on other ways to save water in and around the home. Conducts outdoor audits including setting out beakers on lawns, testing sprinkler systems, calculating the amount of water in each beaker, pointing out deficiencies in sprinkler placement and developing a watering schedule for the customer; teaches customers how to read their own water meter and recommends installation of water saving plumbing fixtures. Performs field inspections and measurements at customer locations; reviews water use records and calculates annual water consumption by site. Meets with customers in person at their homes and places of business; answers their inquiries and provides general information and advice on water conservation measures and practices. Answers the phone, sends out educational materials, processes forms, keeps simple records, files and statistics of work activities; performs data entry work using a computer, if required. Serves as the District's representative at community fairs or trade shows to promote water conservation techniques. Gives oral reports on work performed and prepares simple written reports, upon request. Operates a motor vehicle, a personal computer (if required), and uses basic hand tools; performs all work in accordance with safe work practices. Assists customer services staff in responding to or resolving unusual customer problems or complaints, upon request. May assist professional staff in conducting other program activities, including commercial and landscape audits. Performs related duties as required. MINIMUM QUALIFICATIONS EDUCATION: Completion of the twelfth grade, or its equivalent. EXPERIENCE: Two years of work experience either (1) in water conservation, landscaping, plumbing or a related field, or (2) in field or office work involving frequent customer contact. KNOWLEDGE, SKILLS & ABILITIES: Knowledge of basic principles and practices of gardening and irrigation systems; basic principles of plumbing; basic principles of customer service; proper spelling, grammar, punctuation and sentence construction. Ability to make mathematical calculations of moderate difficulty. Understand, interpret and apply District policies to field situations. Analyze water conservation problems, identify alternatives and recommend solutions. Learn and operate a personal computer, if required to do so. Understand and carry out written and oral instructions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. ADDITIONAL INFORMATION Must pass a physical examination before employment with the District. EQUAL EMPLOYMENT OPPORTUNITY Contra Costa Water District is committed to equal employment opportunity for all employees and applicants. We prohibit discrimination based upon race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other actual or perceived status protected under federal, state, or local law. Employment decisions are based on individual qualifications and performance. DIVERSITY, EQUITY, AND INCLUSION One of the many CCWD goals is to pursue organizational excellence through diversity, equity, inclusivity, leadership, and professionalism. We recognize the strengths of staff creativity, innovation, problem-solving, and improved decision-making resulting from diverse perspectives, and we strive to be a culturally diverse organization that values, recognizes, and supports inclusion. CONVICTION HISTORY A condition of employment for all CCWD positions includes successfully passing a Department of Justice Live Scan fingerprint check and completion of the federal Employment Eligibility Verification Form I-9. Additionally, in compliance with federal law, CCWD participates in E-Verify. DISASTER SERVICE WORKER All CCWD employees are designated Disaster Service Workers through state and local law. As such, CCWD employees may be called upon to support the activities of CCWD during an emergency situation. For regular-status, non-temporary positions: In addition to a competitive salary, the Contra Costa Water District offers an excellent benefits package! Stationary Engineers, Local 39 benefits include: Employer-paid medical, dental, vision, and life insurance Employer-paid short term and long-term disability insurance Voluntary participation in the Flexible Spending Accounts for dependent care and healthcare reimbursements Voluntary participation in the 457(b) deferred compensation plan 11 paid holidays plusan additional 16 hours for floating holidaysper year Vacation accrual at 10 days peryearduring the first three years; 13 days per year accrual in yearsthree to five; with additionalaccrual increases thereafter 96 hours of sick leave accrual per year Employer-paid retiree health insurance for retiree and dependents. Local 39 employees currently contribute 2.5% of base pay on a pretax basis for this benefit. Employees hired on or after January 1, 2016, are subject to a 10-year District-servicevesting period to be eligible for fully paid retiree medical upondirect retirement from the District. The District contracts with CalPERS for medical benefits. A defined benefit retirement plan; reciprocity with CalPERS and CalPERS reciprocal agencies. (Reciprocal agency service does not count toward the 5-year or 10-yearvesting requirement for fully paid retiree medical.) The defined benefit is 2.35% at 55for those withclassic reciprocity.New hires who are not eligible for classicreciprocity areeligible forthe 2% at 62 PEPRAdefined benefit. Participation in Social Security and Medicare Extensive Wellness Program including 50% employer-paid gym membership, up to $40.00 per month Health Insurance Credit for self and/or eligible dependents who have other medical benefit coverage Educational Assistance Program up to $3,000 per year per employee Employer-paid Employee Assistance Program offering counseling and referral services Employees receive free admission to Los Vaqueros Reservoir that offers recreation areas, fishing, boating, and hiking trails. Bilingual services pay And more. For additional information andthe full details,eligibility, and provisions regarding the District's applicable benefits package , please visit: Benefit Brochure Closing Date/Time: 5/1/2024 5:00 PM Pacific
TEXAS PARKS AND WILDLIFE
Rockport, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Clas sification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Mark Fisher, (361) 729-2328 PHYSICAL WORK ADDRESS: CF-Research Administration-Rockport, Rockport Marine Lab, 702 Navigation Circle, Rockport, Texas 78382 GENERAL DESCRIPTION : Under the direction of the Science Director, the Creel Survey Program Leader performs advanced (senior-level) natural resources work and is responsible for coordinating, managing and administering the Texas Marine Sport-Harvest Monitoring Program. Generates landings estimates and other relevant statistics from the data in support of fisheries management. Provides leadership in program coordination with staff. Participates in the Division's Quality Control program. Communicates and interacts with the public, scientific community and agency peers. Prepares reports, maps or other technical information in paper and digital formats for Coastal Fisheries projects, programs, technical workgroups and committees. Participates as an effective member of the team and program. Operates equipment safely and maintains gear, equipment and facilities. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Performs additional duties as required. Complies with all Agency, Division, and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree OR higher in Biology, Ecology, Wildlife or Fisheries Science, or one of the Natural Sciences. Experience : Two years of professional experience in data analysis. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license. ACCEPTABLE SUBSTITUTIONS : Experience : Graduation from an accredited college or university with a Master's degree in a related area of Natural Sciences may be substituted for one year of required experience; Graduation from an accredited college or university with a PhD in related area of Natural Sciences may be substituted for two years of required experience. PREFERRED QUALIFICATIONS : Education : Master's degree or PhD from accredited college or university in Biology, Ecology, Wildlife or Fisheries Science, or one of the Natural Sciences. Experience : Experience with querying data from large databases using SQL. KNOWLEDGE, SKILLS, AND ABILITIES : Knowledge of survey sampling techniques; Knowledge of statistics and data analysis; Knowledge of Texas marine recreational fisheries and their management; Knowledge of fishery management concepts, protocols and research techniques; Knowledge of marine fish species of Texas and the Gulf of Mexico; Skill in using MS Word, Excel, PowerPoint, and Outlook; Skill in effective verbal and written communication; Skill in managing several projects simultaneously; Skill in meeting deadlines; Skill in problem solving; Skill in making sound, independent and timely decisions; Skill in identifying, researching and compiling information; Skill in the use of software for data analysis including SAS, R, or Python; Skill in use of SQL to query data from a complex relational database; Ability to communicate effectively with the public; Ability to accurately follow instructions; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work as a member of a team; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct detail-oriented tasks with efficiency and precision; Ability to take on projects with minimal instruction; Ability to quickly learn new technical skills; Ability to administer a coastwide saltwater creel survey with a complex design; Ability to work effectively with the public and members of government agencies; Ability to work independently and accomplish serval tasks concurrently; Ability to plan and evaluate programs and proposals; Ability to prioritize workloads and meet deadlines; Ability to maintain working relationships with superiors, subordinates, and peers; Ability to conduct work activities in accordance with TPWD safety procedures WORKING CONDITIONS : Required to work hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturdays, Sundays and holidays; Required to perform work outdoors, occasionally in adverse weather and/or difficult environmental conditions, extreme temperature and inclement weather; Required to perform work in water-based field activities, including work aboard seagoing vessels, wading in water and deep mud, or over rough and uneven surfaces or bay bottom; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval; Must conform to agency work rules, safety program, and dress and grooming standards; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 14, 2024, 11:59:00 PM
Apr 17, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Clas sification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Mark Fisher, (361) 729-2328 PHYSICAL WORK ADDRESS: CF-Research Administration-Rockport, Rockport Marine Lab, 702 Navigation Circle, Rockport, Texas 78382 GENERAL DESCRIPTION : Under the direction of the Science Director, the Creel Survey Program Leader performs advanced (senior-level) natural resources work and is responsible for coordinating, managing and administering the Texas Marine Sport-Harvest Monitoring Program. Generates landings estimates and other relevant statistics from the data in support of fisheries management. Provides leadership in program coordination with staff. Participates in the Division's Quality Control program. Communicates and interacts with the public, scientific community and agency peers. Prepares reports, maps or other technical information in paper and digital formats for Coastal Fisheries projects, programs, technical workgroups and committees. Participates as an effective member of the team and program. Operates equipment safely and maintains gear, equipment and facilities. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Performs additional duties as required. Complies with all Agency, Division, and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree OR higher in Biology, Ecology, Wildlife or Fisheries Science, or one of the Natural Sciences. Experience : Two years of professional experience in data analysis. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license. ACCEPTABLE SUBSTITUTIONS : Experience : Graduation from an accredited college or university with a Master's degree in a related area of Natural Sciences may be substituted for one year of required experience; Graduation from an accredited college or university with a PhD in related area of Natural Sciences may be substituted for two years of required experience. PREFERRED QUALIFICATIONS : Education : Master's degree or PhD from accredited college or university in Biology, Ecology, Wildlife or Fisheries Science, or one of the Natural Sciences. Experience : Experience with querying data from large databases using SQL. KNOWLEDGE, SKILLS, AND ABILITIES : Knowledge of survey sampling techniques; Knowledge of statistics and data analysis; Knowledge of Texas marine recreational fisheries and their management; Knowledge of fishery management concepts, protocols and research techniques; Knowledge of marine fish species of Texas and the Gulf of Mexico; Skill in using MS Word, Excel, PowerPoint, and Outlook; Skill in effective verbal and written communication; Skill in managing several projects simultaneously; Skill in meeting deadlines; Skill in problem solving; Skill in making sound, independent and timely decisions; Skill in identifying, researching and compiling information; Skill in the use of software for data analysis including SAS, R, or Python; Skill in use of SQL to query data from a complex relational database; Ability to communicate effectively with the public; Ability to accurately follow instructions; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work as a member of a team; Ability to perform manual labor including, lifting supplies and materials up to 50 lbs.; Ability to conduct detail-oriented tasks with efficiency and precision; Ability to take on projects with minimal instruction; Ability to quickly learn new technical skills; Ability to administer a coastwide saltwater creel survey with a complex design; Ability to work effectively with the public and members of government agencies; Ability to work independently and accomplish serval tasks concurrently; Ability to plan and evaluate programs and proposals; Ability to prioritize workloads and meet deadlines; Ability to maintain working relationships with superiors, subordinates, and peers; Ability to conduct work activities in accordance with TPWD safety procedures WORKING CONDITIONS : Required to work hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturdays, Sundays and holidays; Required to perform work outdoors, occasionally in adverse weather and/or difficult environmental conditions, extreme temperature and inclement weather; Required to perform work in water-based field activities, including work aboard seagoing vessels, wading in water and deep mud, or over rough and uneven surfaces or bay bottom; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval; Must conform to agency work rules, safety program, and dress and grooming standards; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 14, 2024, 11:59:00 PM