MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist - Central Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 10, 2024
Full Time
Title: Case Specialist - Central Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Office Manager - South Boston Division of the Boston Municipal Court Pay Grade: Grade 16 Starting Pay: $73,722.23 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/boston-municipal-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This position is responsible for supervising an office of a Clerk-Magistrate, Register of Probate, or an equivalent office. Work involves the direct supervision of all work units and clerical staff within the office. In addition, this position is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. Duties: • Supervises the activities performed in all work units within an office, including office management, implementation of procedures, case management and processing, records management, collection and reporting of statistics, and accounting functions. • Supervises and coordinates the work of subordinate supervisors and other staff, including reviewing work performance, motivating subordinates to work more effectively, identifying problems with performance, and developing solutions to those problems, determining training needs to improve performance, initiating informal measures to correct misconduct or making recommendations for formal discipline. • Assists in the Department Head in the development and implementation of policies within the office. • Develops operating procedures, forms, and systems. Plans, develops, and facilitates changes in procedures, forms and practices, workflows, personnel assignments, and equipment. • Advises employees when unusual work situations arise or when new procedures are instituted. • Performs all types of case processing using MassCourts, processing all types of cases from beginning to end. • Performs personnel administrative tasks, including coordinating and participating in the hiring and promotion process, supervising the training of new employees and the ongoing training of other employees, resolving unusual employee problems, and supervising employee time and attendance records. • Regularly meets with subordinate supervisors and other staff to exchange information and to discuss issues affecting the office. • Calls and conducts formal staff meetings in order to exchange information and to discuss ways to make the office function more efficiently. • Prepares written agendas, causes minutes to be recorded, prepares written summaries of issues and action plans for review by the Department Head. • Prepares manuals and other materials describing procedures and standards. • Prepares reports as required by the Department Head; Regularly monitors the accuracy, completeness, and timeliness of case processing activities within all major work units of the office. • Provides customer service to attorneys, litigants, law enforcement personnel, and the public. • Serves as a point of contact for information concerning the activities of the office that is capable of responding to all inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble shoots problems, and attends meetings. • Assists in the preparation and maintenance of the office budget. • Supervises the management, retrieval, and destruction of court records within established guidelines. • Supervises and or performs special projects as required; and performs the other duties of a lower-level series as required. Minimum Requirements: • Graduation from high school or its equivalent and a minimum of eight years of experience in an office, including supervisory experience, or an equivalent combination of education and experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Comprehensive knowledge of court procedures, legal documents, laws, and factors pertaining to the court. • Considerable knowledge of case processing using MassCourts or similar automated system, including the processing of all types of cases and the ability to process those cases from beginning to end. • Comprehensive knowledge of the organization, functions, responsibilities, and procedures of the court • Considerable knowledge of Trial Court personnel policies and procedures and demonstrated ability to use those policies and procedures to resolve problems. • Ability to perform the full range of case processing duties. • Considerable knowledge of the Trial Court Record Retention Schedule and effective records management techniques. • Considerable knowledge of effective supervisory and management techniques • Demonstrated ability to organize, direct, and perform high level supervisory duties in a manner conducive to full performance and high morale. • Demonstrated ability to identify problems within an office and to develop feasible solutions. • Ability to maintain a variety of complex records and to prepare reports from such records. • Ability to express ideas concisely and clearly, orally and in writing. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Considerable experience and demonstrated ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent writing skills and the demonstrated ability to develop written reports and action plans. Preferred Qualifications: Trial Court and/or experience in a legal environment preferred Closing Date/Time: 2024-07-17
Apr 09, 2024
Full Time
Title: Office Manager - South Boston Division of the Boston Municipal Court Pay Grade: Grade 16 Starting Pay: $73,722.23 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/boston-municipal-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This position is responsible for supervising an office of a Clerk-Magistrate, Register of Probate, or an equivalent office. Work involves the direct supervision of all work units and clerical staff within the office. In addition, this position is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. Duties: • Supervises the activities performed in all work units within an office, including office management, implementation of procedures, case management and processing, records management, collection and reporting of statistics, and accounting functions. • Supervises and coordinates the work of subordinate supervisors and other staff, including reviewing work performance, motivating subordinates to work more effectively, identifying problems with performance, and developing solutions to those problems, determining training needs to improve performance, initiating informal measures to correct misconduct or making recommendations for formal discipline. • Assists in the Department Head in the development and implementation of policies within the office. • Develops operating procedures, forms, and systems. Plans, develops, and facilitates changes in procedures, forms and practices, workflows, personnel assignments, and equipment. • Advises employees when unusual work situations arise or when new procedures are instituted. • Performs all types of case processing using MassCourts, processing all types of cases from beginning to end. • Performs personnel administrative tasks, including coordinating and participating in the hiring and promotion process, supervising the training of new employees and the ongoing training of other employees, resolving unusual employee problems, and supervising employee time and attendance records. • Regularly meets with subordinate supervisors and other staff to exchange information and to discuss issues affecting the office. • Calls and conducts formal staff meetings in order to exchange information and to discuss ways to make the office function more efficiently. • Prepares written agendas, causes minutes to be recorded, prepares written summaries of issues and action plans for review by the Department Head. • Prepares manuals and other materials describing procedures and standards. • Prepares reports as required by the Department Head; Regularly monitors the accuracy, completeness, and timeliness of case processing activities within all major work units of the office. • Provides customer service to attorneys, litigants, law enforcement personnel, and the public. • Serves as a point of contact for information concerning the activities of the office that is capable of responding to all inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble shoots problems, and attends meetings. • Assists in the preparation and maintenance of the office budget. • Supervises the management, retrieval, and destruction of court records within established guidelines. • Supervises and or performs special projects as required; and performs the other duties of a lower-level series as required. Minimum Requirements: • Graduation from high school or its equivalent and a minimum of eight years of experience in an office, including supervisory experience, or an equivalent combination of education and experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Comprehensive knowledge of court procedures, legal documents, laws, and factors pertaining to the court. • Considerable knowledge of case processing using MassCourts or similar automated system, including the processing of all types of cases and the ability to process those cases from beginning to end. • Comprehensive knowledge of the organization, functions, responsibilities, and procedures of the court • Considerable knowledge of Trial Court personnel policies and procedures and demonstrated ability to use those policies and procedures to resolve problems. • Ability to perform the full range of case processing duties. • Considerable knowledge of the Trial Court Record Retention Schedule and effective records management techniques. • Considerable knowledge of effective supervisory and management techniques • Demonstrated ability to organize, direct, and perform high level supervisory duties in a manner conducive to full performance and high morale. • Demonstrated ability to identify problems within an office and to develop feasible solutions. • Ability to maintain a variety of complex records and to prepare reports from such records. • Ability to express ideas concisely and clearly, orally and in writing. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Considerable experience and demonstrated ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent writing skills and the demonstrated ability to develop written reports and action plans. Preferred Qualifications: Trial Court and/or experience in a legal environment preferred Closing Date/Time: 2024-07-17
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision of the Court Administrator or designee, this position is responsible for providing assistance in the municipal court system regarding citations and or Class C Misdemeanors. Employees in this classification perform clerical level work. This position may perform other related functions as assigned. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Input and assemble offenses and citations. May accept payments in person at customer service counter, by mail or after-hours deposits and posts payments in computer database. Receive and post bonds in computer database. (Bonds may be received in person at customer service counter, by mail or after-hours deposits.) Assist public with questions or concerns regarding citations, payment plans, court dates. Provide requested information for military and handgun applicants regarding Class C charges. Issue warrants and probable causes for Judge’s signature. Enter and clear warrants on TLETS as assigned. Issue court summons. Assign, record and enter (on court computer database) initial appearance dates and preliminary hearing dates. Responsible for in-house collections. Assess the eligibility of a defendant for a payment plan; creates, monitors, and enforces the payment plans to ensure timely compliance with judicial court orders. Receive written and oral requests, complaints, and inquiries, and follow through with details, when necessary act as receptionist. Answer telephone and screen calls; relay messages and instructions. Post and maintain records. Receive and deliver mail. Read documents and computer screens. Communicate effectively with the public via correspondence, email, telephone and in person. Provide customer service at public service desks and/or courtroom. Perform clerical duties, filing, typing, faxing, etc. Prepare courtroom for court sessions. Prepare end of the day cash report and deliver cash deposit, responsible for balancing cash drawer. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent actions in relation to these computational operations. Ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. Ability to use good decision-making skills. Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Ability to utilize a wide variety of descriptive data and information, such as TMCCA Policy Manuals, street maps, Department of Public Safety regulations, and Traffic/Criminal Code Handbook, Offense Code List, City Code of Ordinances, and computer program documentation. Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs. Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action. Ability to exercise the judgment required in situations characterized by repetitive or short cycle operations covered by set procedures or sequences. Ability to perform skilled coordinated movements, such as operating a computer terminal, scanner, calculator, copier, fax machine, shredder, and cash register. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS High school diploma or GED and two (2) years previous experience and/or training Must obtain Level One CMCC Certification within 18 months of employment. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Bilingual preferred Prior collections experience Level One CMCC Certification NCIC/TCIC Certification CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling and may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Some tasks require visual perception and discrimination. WORK ENVIRONMENT Some tasks are performed with exposure to violence. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 4/22/2024 5:00 PM Central
Apr 09, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision of the Court Administrator or designee, this position is responsible for providing assistance in the municipal court system regarding citations and or Class C Misdemeanors. Employees in this classification perform clerical level work. This position may perform other related functions as assigned. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Input and assemble offenses and citations. May accept payments in person at customer service counter, by mail or after-hours deposits and posts payments in computer database. Receive and post bonds in computer database. (Bonds may be received in person at customer service counter, by mail or after-hours deposits.) Assist public with questions or concerns regarding citations, payment plans, court dates. Provide requested information for military and handgun applicants regarding Class C charges. Issue warrants and probable causes for Judge’s signature. Enter and clear warrants on TLETS as assigned. Issue court summons. Assign, record and enter (on court computer database) initial appearance dates and preliminary hearing dates. Responsible for in-house collections. Assess the eligibility of a defendant for a payment plan; creates, monitors, and enforces the payment plans to ensure timely compliance with judicial court orders. Receive written and oral requests, complaints, and inquiries, and follow through with details, when necessary act as receptionist. Answer telephone and screen calls; relay messages and instructions. Post and maintain records. Receive and deliver mail. Read documents and computer screens. Communicate effectively with the public via correspondence, email, telephone and in person. Provide customer service at public service desks and/or courtroom. Perform clerical duties, filing, typing, faxing, etc. Prepare courtroom for court sessions. Prepare end of the day cash report and deliver cash deposit, responsible for balancing cash drawer. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent actions in relation to these computational operations. Ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. Ability to use good decision-making skills. Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Ability to utilize a wide variety of descriptive data and information, such as TMCCA Policy Manuals, street maps, Department of Public Safety regulations, and Traffic/Criminal Code Handbook, Offense Code List, City Code of Ordinances, and computer program documentation. Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs. Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action. Ability to exercise the judgment required in situations characterized by repetitive or short cycle operations covered by set procedures or sequences. Ability to perform skilled coordinated movements, such as operating a computer terminal, scanner, calculator, copier, fax machine, shredder, and cash register. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS High school diploma or GED and two (2) years previous experience and/or training Must obtain Level One CMCC Certification within 18 months of employment. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Bilingual preferred Prior collections experience Level One CMCC Certification NCIC/TCIC Certification CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling and may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Some tasks require visual perception and discrimination. WORK ENVIRONMENT Some tasks are performed with exposure to violence. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 4/22/2024 5:00 PM Central
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision of the Court Administrator or designee, this position is responsible for providing assistance in the municipal court system regarding citations and or Class C Misdemeanors. Employees in this classification perform clerical level work. This position may perform other related functions as assigned. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Input and assemble offenses and citations. May accept payments in person at customer service counter, by mail or after-hours deposits and posts payments in computer database. Receive and post bonds in computer database. (Bonds may be received in person at customer service counter, by mail or after-hours deposits.) Assist public with questions or concerns regarding citations, payment plans, court dates. Provide requested information for military and handgun applicants regarding Class C charges. Issue warrants and probable causes for Judge’s signature. Enter and clear warrants on TLETS as assigned. Issue court summons. Assign, record and enter (on court computer database) initial appearance dates and preliminary hearing dates. Responsible for in-house collections. Assess the eligibility of a defendant for a payment plan; creates, monitors, and enforces the payment plans to ensure timely compliance with judicial court orders. Receive written and oral requests, complaints, and inquiries, and follow through with details, when necessary act as receptionist. Answer telephone and screen calls; relay messages and instructions. Post and maintain records. Receive and deliver mail. Read documents and computer screens. Communicate effectively with the public via correspondence, email, telephone and in person. Provide customer service at public service desks and/or courtroom. Perform clerical duties, filing, typing, faxing, etc. Prepare courtroom for court sessions. Prepare end of the day cash report and deliver cash deposit, responsible for balancing cash drawer. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent actions in relation to these computational operations. Ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. Ability to use good decision-making skills. Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Ability to utilize a wide variety of descriptive data and information, such as TMCCA Policy Manuals, street maps, Department of Public Safety regulations, and Traffic/Criminal Code Handbook, Offense Code List, City Code of Ordinances, and computer program documentation. Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs. Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action. Ability to exercise the judgment required in situations characterized by repetitive or short cycle operations covered by set procedures or sequences. Ability to perform skilled coordinated movements, such as operating a computer terminal, scanner, calculator, copier, fax machine, shredder, and cash register. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS High school diploma or GED and two (2) years previous experience and/or training Must obtain Level One CMCC Certification within 18 months of employment. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Bilingual preferred Prior collections experience Level One CMCC Certification NCIC/TCIC Certification CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling and may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Some tasks require visual perception and discrimination. WORK ENVIRONMENT Some tasks are performed with exposure to violence. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: 4/22/2024 5:00 PM Central
Apr 09, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision of the Court Administrator or designee, this position is responsible for providing assistance in the municipal court system regarding citations and or Class C Misdemeanors. Employees in this classification perform clerical level work. This position may perform other related functions as assigned. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Input and assemble offenses and citations. May accept payments in person at customer service counter, by mail or after-hours deposits and posts payments in computer database. Receive and post bonds in computer database. (Bonds may be received in person at customer service counter, by mail or after-hours deposits.) Assist public with questions or concerns regarding citations, payment plans, court dates. Provide requested information for military and handgun applicants regarding Class C charges. Issue warrants and probable causes for Judge’s signature. Enter and clear warrants on TLETS as assigned. Issue court summons. Assign, record and enter (on court computer database) initial appearance dates and preliminary hearing dates. Responsible for in-house collections. Assess the eligibility of a defendant for a payment plan; creates, monitors, and enforces the payment plans to ensure timely compliance with judicial court orders. Receive written and oral requests, complaints, and inquiries, and follow through with details, when necessary act as receptionist. Answer telephone and screen calls; relay messages and instructions. Post and maintain records. Receive and deliver mail. Read documents and computer screens. Communicate effectively with the public via correspondence, email, telephone and in person. Provide customer service at public service desks and/or courtroom. Perform clerical duties, filing, typing, faxing, etc. Prepare courtroom for court sessions. Prepare end of the day cash report and deliver cash deposit, responsible for balancing cash drawer. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent actions in relation to these computational operations. Ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. Ability to use good decision-making skills. Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Ability to utilize a wide variety of descriptive data and information, such as TMCCA Policy Manuals, street maps, Department of Public Safety regulations, and Traffic/Criminal Code Handbook, Offense Code List, City Code of Ordinances, and computer program documentation. Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs. Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action. Ability to exercise the judgment required in situations characterized by repetitive or short cycle operations covered by set procedures or sequences. Ability to perform skilled coordinated movements, such as operating a computer terminal, scanner, calculator, copier, fax machine, shredder, and cash register. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS High school diploma or GED and two (2) years previous experience and/or training Must obtain Level One CMCC Certification within 18 months of employment. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Bilingual preferred Prior collections experience Level One CMCC Certification NCIC/TCIC Certification CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling and may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Some tasks require visual perception and discrimination. WORK ENVIRONMENT Some tasks are performed with exposure to violence. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: 4/22/2024 5:00 PM Central
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. A Résumé is required, but statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Additional Information: Skills assessments may be used to determine selection for interview process after initial applicant review. CBI : If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To learn more about Austin Municipal Court, please watch this video https://www.youtube.com/watch?v=944iAG0EMys Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.14 - $47.35 Hours This position has the potential to telework up to 50% based on business needs. Please note: Schedule may include days, evenings, nights, weekends and/or holidays. Municipal Court is a 24 hour, 7 days per week business operation. Schedule/location may change based upon business needs. Job Close Date 04/24/2024 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 310, Suite 175 Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience working for a municipality or other government setting. Experience in a large court setting. Ability to travel to more than one work location. Experience with project management. Experience managing complex day to day business and administration operations Clerk certification through Texas Court Clerks Association or the willingness to obtain introductory level within 24 months of employment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages department activities and resolves operational problems. Develops and revises operating procedures. Evaluates programs for effectiveness and goal achievement. Oversees the development of presentations. Represents department at meetings. Assists in maintaining setups for the court’s case management to meet operational needs. Makes recommendations regarding system enhancement and/or problems. Develops budgetary needs for division, including personnel, equipment and capital items. Prepares and reviews reports as part of the process of setting goals and monitoring and communicating division performance results. Troubleshoots and responds to citizen and staff inquiries. Recommends major purchases and expenditures. Participates in strategic and long range planning. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection; training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in operating computers and related software applications. Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy. Ability to establish and maintain good working relationships with other city employees and the public. Ability to exercise discretion in confidential matters. Ability to learn and apply court operating procedures, city practice, policies and procedures. Ability to learn court proceedings. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four (4) year college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Do you have experience working for a government or municipality and, if so, please describe your experience. If you do not have this experience, please list, N/A. (Open Ended Question) * How many employees have you managed? In selecting a response, include direct and indirect reports? None 1 - 5 6 - 15 15 - 30 31 - 60 More than 60 * Describe your project management experience. Summarize a large project that you have lead, implemented, and managed. (Open Ended Question) * Please describe your management style and provide the primary benefits of this style. (Open Ended Question) * Summarize your experience with human resource management. (Open Ended Question) * Describe your communication style and the communication methods you most frequently use. (Open Ended Question) * What steps have you taken in the last 24 months to invest in your professional development? (Open Ended Question) * Are you participating in the clerk certification program through TMCEC/TCCA? If so, what level are you working toward or currently hold? Yes, Level I Yes, Level II Yes, Level III No, I am not participating in the clerk certification program. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Apr 10, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. A Résumé is required, but statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Additional Information: Skills assessments may be used to determine selection for interview process after initial applicant review. CBI : If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To learn more about Austin Municipal Court, please watch this video https://www.youtube.com/watch?v=944iAG0EMys Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.14 - $47.35 Hours This position has the potential to telework up to 50% based on business needs. Please note: Schedule may include days, evenings, nights, weekends and/or holidays. Municipal Court is a 24 hour, 7 days per week business operation. Schedule/location may change based upon business needs. Job Close Date 04/24/2024 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 310, Suite 175 Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience working for a municipality or other government setting. Experience in a large court setting. Ability to travel to more than one work location. Experience with project management. Experience managing complex day to day business and administration operations Clerk certification through Texas Court Clerks Association or the willingness to obtain introductory level within 24 months of employment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages department activities and resolves operational problems. Develops and revises operating procedures. Evaluates programs for effectiveness and goal achievement. Oversees the development of presentations. Represents department at meetings. Assists in maintaining setups for the court’s case management to meet operational needs. Makes recommendations regarding system enhancement and/or problems. Develops budgetary needs for division, including personnel, equipment and capital items. Prepares and reviews reports as part of the process of setting goals and monitoring and communicating division performance results. Troubleshoots and responds to citizen and staff inquiries. Recommends major purchases and expenditures. Participates in strategic and long range planning. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection; training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in operating computers and related software applications. Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy. Ability to establish and maintain good working relationships with other city employees and the public. Ability to exercise discretion in confidential matters. Ability to learn and apply court operating procedures, city practice, policies and procedures. Ability to learn court proceedings. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four (4) year college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Do you have experience working for a government or municipality and, if so, please describe your experience. If you do not have this experience, please list, N/A. (Open Ended Question) * How many employees have you managed? In selecting a response, include direct and indirect reports? None 1 - 5 6 - 15 15 - 30 31 - 60 More than 60 * Describe your project management experience. Summarize a large project that you have lead, implemented, and managed. (Open Ended Question) * Please describe your management style and provide the primary benefits of this style. (Open Ended Question) * Summarize your experience with human resource management. (Open Ended Question) * Describe your communication style and the communication methods you most frequently use. (Open Ended Question) * What steps have you taken in the last 24 months to invest in your professional development? (Open Ended Question) * Are you participating in the clerk certification program through TMCEC/TCCA? If so, what level are you working toward or currently hold? Yes, Level I Yes, Level II Yes, Level III No, I am not participating in the clerk certification program. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO). SUMMARY OF POSITION Under direction, the purpose of the position is to provide assistance in the municipal court system regarding citations/Class C Misdemeanors. Employees in this classification perform clerical level work. This position is responsible for supporting courtroom operations and maintaining court records. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage peers to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Prepares courtroom for court sessions. Attends all courtroom proceedings. Processes Court orders and related documents in Court. Assists Defendants with the Court process. Monitors and maintains dockets for court proceedings. Prepares and finalizes court dockets. Issues jury summons. Maintains the jury pool. Works with attorneys to schedule court settings, including docket settings and trials. Responsible for written and telephonic communications with attorneys and attorney plea agreements Assists judges with correspondence and phone call screening. Networks with other agencies and courts for exchange of records. Assists the public with questions or concerns regarding citations, payment plans, court dates. Notarizes court documents when necessary or required. Receives written and oral requests, complaints, and inquiries, and follows through with details. Answers general phone calls, relays messages and instructions, and acts as receptionist when necessary. Displays good decision-making abilities. Maintains court records. Accepts appeal requests and manage appeal process. Communicates effectively with the public Performs various clerical duties such as filing, typing, faxing, receiving, and distributing mail or email. Complies with all written City policies and procedures. Adheres to assigned work schedule as outlined in City and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent actions in relation to these computational operations. Ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Ability to utilize a wide variety of descriptive data and information, such as TMCCA Policy Manuals, street maps, Department of Public Safety regulations, Traffic/Criminal Code Handbook, Offense Code List, Municode and computer program documentation. Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs. Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action. Ability to exercise the judgment required in situations characterized by repetitive or short cycle operations covered by set procedures or sequences. Ability to perform skilled coordinated movements, such as operating a computer terminal, calculator, copier, fax machine, shredder, and cash register. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements. High School Diploma or GED and two (2) years previous customer service experience and/or training. Must possess the NCIC/TCIC Certification or the ability to obtain within 18 months of employment. Must possess Level One CMCC Certification or the ability to obtain within 18 months of employment. PREFERRED QUALIFICATIONS Bilingual in English and Spanish. Certified Court Clerk Level I. Two (2) to five (5) years prior court experience. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Some tasks require visual perception and discrimination. WORK ENVIRONMENT Some tasks are performed with exposure to violence. Work is performed in an office environment. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 4/23/2024 5:00 PM Central
Apr 10, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO). SUMMARY OF POSITION Under direction, the purpose of the position is to provide assistance in the municipal court system regarding citations/Class C Misdemeanors. Employees in this classification perform clerical level work. This position is responsible for supporting courtroom operations and maintaining court records. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage peers to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Prepares courtroom for court sessions. Attends all courtroom proceedings. Processes Court orders and related documents in Court. Assists Defendants with the Court process. Monitors and maintains dockets for court proceedings. Prepares and finalizes court dockets. Issues jury summons. Maintains the jury pool. Works with attorneys to schedule court settings, including docket settings and trials. Responsible for written and telephonic communications with attorneys and attorney plea agreements Assists judges with correspondence and phone call screening. Networks with other agencies and courts for exchange of records. Assists the public with questions or concerns regarding citations, payment plans, court dates. Notarizes court documents when necessary or required. Receives written and oral requests, complaints, and inquiries, and follows through with details. Answers general phone calls, relays messages and instructions, and acts as receptionist when necessary. Displays good decision-making abilities. Maintains court records. Accepts appeal requests and manage appeal process. Communicates effectively with the public Performs various clerical duties such as filing, typing, faxing, receiving, and distributing mail or email. Complies with all written City policies and procedures. Adheres to assigned work schedule as outlined in City and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent actions in relation to these computational operations. Ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations. Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Ability to utilize a wide variety of descriptive data and information, such as TMCCA Policy Manuals, street maps, Department of Public Safety regulations, Traffic/Criminal Code Handbook, Offense Code List, Municode and computer program documentation. Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs. Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action. Ability to exercise the judgment required in situations characterized by repetitive or short cycle operations covered by set procedures or sequences. Ability to perform skilled coordinated movements, such as operating a computer terminal, calculator, copier, fax machine, shredder, and cash register. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements. High School Diploma or GED and two (2) years previous customer service experience and/or training. Must possess the NCIC/TCIC Certification or the ability to obtain within 18 months of employment. Must possess Level One CMCC Certification or the ability to obtain within 18 months of employment. PREFERRED QUALIFICATIONS Bilingual in English and Spanish. Certified Court Clerk Level I. Two (2) to five (5) years prior court experience. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Some tasks require visual perception and discrimination. WORK ENVIRONMENT Some tasks are performed with exposure to violence. Work is performed in an office environment. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 4/23/2024 5:00 PM Central
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside is accepting applications for the position of Deputy City Attorney to fill three (3) vacancies in the Litigation Division with the City Attorney's Office. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. The City of Riverside is a Charter city. The City Attorney's Office is a fast-paced and exciting environment where attorneys provide comprehensive legal services to the agency and often deal with novel legal issues. Dedication to public service, a strong work ethic, solid analytical skills, creativity, flexibility, judgment, and strong emotional intelligence are essential. The successful candidate will be perceptive, confident and a team-player who is willing to learn new areas. As an agency and as an office, we are committed to recognizing the value that each member of the team brings based on their unique perspective and experiences. We are a full-service law firm, that represents and defends all City departments, including Human Resources, City Clerk, City Manager, Police, Fire, Public Utilities, Public Works, Airport, General Services, Library, Museum, Community and Economic Development, Parks and Recreation, and Information Technology. We have a dedicated team of civil trial lawyers who handle litigation in-house. The City Attorney's Office has several options to provide employees with some flexibility to promote work-life balance. Employees are allowed to telecommute up to two (2) days per week. In addition, the City Attorney's Office offers a flexible work schedule. Employees can work a 9/80 schedule in which employees can work nine (9) hour days in order to have alternating Fridays off or a 4/10 schedule in which employees can work ten (10) hour days and have Fridays off. The City Attorney's Office also allows employees to select their work schedule start time in 15-minute intervals between 6:00 am to 9:30 am. Vision Statement : Our vision is to be the preeminent City Attorney's Office in the region with a talented team committed to public service and an engaged office environment. Mission Statement : The Riverside City Attorney's Office is dedicated to providing professional, ethical, high-quality legal services to the City Council, Boards and Commissions, and City staff for the benefit of all. Working as a team with individual strengths and collaborative efforts, we strive to achieve our united goal of serving our community and making the City of Riverside a better place to live, work and play. Values : Our core values are TACT ( T eamwork/ A ccountability/ C ollaboration/ T rust) and PRIDE ( P rofessionalism/ R espect/ I ntegrity/ D edication/ E thics). The City Attorney's Office is committed to providing a supportive and inclusive work environment. We value diversity and believe in fostering a culture of respect, collaboration and professional growth. While our vision and mission statements guide our work for today and tomorrow, our core values are the guiding principles and the fundamental driving forces on how we engage with each other and what you can expect when you engage with us. As a vital part of our office, the selected candidate will have the opportunity to contribute to the success of our City by supporting our Litigation Division. The City Attorney's Office seeks ideal candidate(s) who are passionate about the law, possess current legal experience, have a positive work ethic, and possess the ability to work independently and harmoniously as a member of a team in a fast-paced legal environment. We are looking to fill three (3) trial attorney positions in the Litigation Division of the City Attorney's Office to defend the City of Riverside in civil lawsuits that involve: employment law, alleged dangerous conditions of public property, wrongful deaths, traffic collisions involving City employees working within the course and scope of their employment, breach of contract, police liability, and civil rights cases. In addition to trying cases, the trial attorney will be responsible for all pretrial phases of litigation, including depositions and discovery, retaining experts, law and motion, presentations to City Council in closed session regarding pending litigation, and mediation. An individual that is self-motivated, reacts well to change, and can adjust to a fast-paced legal environment is desired. Deputy City Attorneys under general direction provide a wide range of professional legal services related to municipal government operations; conduct legal research, prepare opinions, memoranda, administrative rules and regulations and other legal documents; advise City Council, City departments, boards and commissions; represent the City in a variety of litigation that involves administrative hearings and employment arbitrations; provide staff assistance to the City Attorney; and perform related duties as assigned. Appointment may be made at the level of Deputy City Attorney I, Deputy City Attorney II, or Senior Deputy City Attorney based on the level commensurate with the education and experience. Senior Deputy City Attorney: $135,816.00 - $182,016.00 annually The Senior Deputy City Attorney is an advanced journey level in the Deputy City Attorney series. An incumbent is distinguished from the Deputy City Attorney II by the amount of experience attained in the performance of assigned duties and responsibilities. In addition to requiring only occasional instruction and assistance the incumbent is assigned the most complex legal work on a wide variety of topics and functions as a highly experienced practitioner. The incumbent may be assigned to provide general direction and assistance to attorneys at the Deputy City Attorney I and II levels. Deputy City Attorney II: $117,696.00 - $157,728.00 annually The Deputy City Attorney II is a journey level in the Deputy City Attorney series. Incumbents receive occasional instruction or assistance and is fully knowledgeable of operating procedures and policies of the work unit. A Deputy City Attorney II is assigned general and specialized legal work on a variety of topics and functions as a full and experienced practitioner. Deputy City Attorney I: $96,648 - $129,504.00 annually The Deputy City Attorney I is the entry level in the Deputy City Attorney series. Incumbents perform the more routine tasks and duties and work under close supervision. This class is distinguished from the Deputy City Attorney II by the amount of experience attained in the performance of assigned duties and responsibilities. Since this class is typically used as a training class, employees may have only limited or no directly related public sector legal work experience. ** Deputy City Attorneys (I/II/Senior) may be eligible for performance-based merit increases that exceed the salary ranges outlined above.** Work Performed Typical duties may include, but are not limited to, the following: Represent the City in civil court hearings. Take and defend percipient and expert witness depositions. Propound and respond to written discovery. Evaluate and retain experts. Develop theme for each case that will resonate with jurors and complete practice opening statement with a focus group. Draft dispositive motions on behalf of the City. Participate in mediation to negotiate potential settlements. Prepare for and conduct civil jury trials. Perform legal research and prepare written and oral opinions on various legal problems for the City Council, City departments and various boards and commissions, including recommend changes to policies and procedures in order to reduce potential future exposure to litigation. Review ordinances, contracts, deeds, leases, certificates of insurance, and other legal documents, agreements and instruments to offer opinions to potentially transfer risk. Present to City Council in closed session regarding active litigated cases, provide legal analysis and recommendations. Review and advise our Claims Team how to respond to Pre-Litigation Government Tort Claims. Review and analyze security footage, photos, design plans, medical records, personnel file to develop case strategy. May cross-train other staff in the performance of specific duties. Perform related duties as assigned. Qualifications Recruitment Guidelines: DEPUTY CITY ATTORNEY I Education: Juris Doctorate Degree. Experience: Admission to the State Bar of California. DEPUTY CITY ATTORNEY II Education: Juris Doctorate Degree. Experience: A minimum of five years of experience in municipal or government law, or equivalent practice. SENIOR DEPUTY CITY ATTORNEY Education: Juris Doctorate Degree. Experience: A minimum of seven years of experience in municipal or government law, or equivalent practice. Highly Desired Qualification: Minimum (5) plus years of civil litigation experience Trial experience. Team player and problem-solver approach. Federal court experience is a plus but not required. Necessary Special Requirement Possession of an appropriate, valid class 'C' California Motor Vehicle Operator's License. Active membership in the State Bar of California. Selection Process TO BE CONSIDERED, THE FOLLOWING DOCUMENTS ARE REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Supplemental Questionnaire 3) Cover Letter that highlights why you are the ideal candidate 4) Resume 5) Three (3) Professional References 6) A Recent Legal Writing Sample or Deposition/Trial Transcript IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: A. An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . B. An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Mar 08, 2024
Full Time
The Position The City of Riverside is accepting applications for the position of Deputy City Attorney to fill three (3) vacancies in the Litigation Division with the City Attorney's Office. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. The City of Riverside is a Charter city. The City Attorney's Office is a fast-paced and exciting environment where attorneys provide comprehensive legal services to the agency and often deal with novel legal issues. Dedication to public service, a strong work ethic, solid analytical skills, creativity, flexibility, judgment, and strong emotional intelligence are essential. The successful candidate will be perceptive, confident and a team-player who is willing to learn new areas. As an agency and as an office, we are committed to recognizing the value that each member of the team brings based on their unique perspective and experiences. We are a full-service law firm, that represents and defends all City departments, including Human Resources, City Clerk, City Manager, Police, Fire, Public Utilities, Public Works, Airport, General Services, Library, Museum, Community and Economic Development, Parks and Recreation, and Information Technology. We have a dedicated team of civil trial lawyers who handle litigation in-house. The City Attorney's Office has several options to provide employees with some flexibility to promote work-life balance. Employees are allowed to telecommute up to two (2) days per week. In addition, the City Attorney's Office offers a flexible work schedule. Employees can work a 9/80 schedule in which employees can work nine (9) hour days in order to have alternating Fridays off or a 4/10 schedule in which employees can work ten (10) hour days and have Fridays off. The City Attorney's Office also allows employees to select their work schedule start time in 15-minute intervals between 6:00 am to 9:30 am. Vision Statement : Our vision is to be the preeminent City Attorney's Office in the region with a talented team committed to public service and an engaged office environment. Mission Statement : The Riverside City Attorney's Office is dedicated to providing professional, ethical, high-quality legal services to the City Council, Boards and Commissions, and City staff for the benefit of all. Working as a team with individual strengths and collaborative efforts, we strive to achieve our united goal of serving our community and making the City of Riverside a better place to live, work and play. Values : Our core values are TACT ( T eamwork/ A ccountability/ C ollaboration/ T rust) and PRIDE ( P rofessionalism/ R espect/ I ntegrity/ D edication/ E thics). The City Attorney's Office is committed to providing a supportive and inclusive work environment. We value diversity and believe in fostering a culture of respect, collaboration and professional growth. While our vision and mission statements guide our work for today and tomorrow, our core values are the guiding principles and the fundamental driving forces on how we engage with each other and what you can expect when you engage with us. As a vital part of our office, the selected candidate will have the opportunity to contribute to the success of our City by supporting our Litigation Division. The City Attorney's Office seeks ideal candidate(s) who are passionate about the law, possess current legal experience, have a positive work ethic, and possess the ability to work independently and harmoniously as a member of a team in a fast-paced legal environment. We are looking to fill three (3) trial attorney positions in the Litigation Division of the City Attorney's Office to defend the City of Riverside in civil lawsuits that involve: employment law, alleged dangerous conditions of public property, wrongful deaths, traffic collisions involving City employees working within the course and scope of their employment, breach of contract, police liability, and civil rights cases. In addition to trying cases, the trial attorney will be responsible for all pretrial phases of litigation, including depositions and discovery, retaining experts, law and motion, presentations to City Council in closed session regarding pending litigation, and mediation. An individual that is self-motivated, reacts well to change, and can adjust to a fast-paced legal environment is desired. Deputy City Attorneys under general direction provide a wide range of professional legal services related to municipal government operations; conduct legal research, prepare opinions, memoranda, administrative rules and regulations and other legal documents; advise City Council, City departments, boards and commissions; represent the City in a variety of litigation that involves administrative hearings and employment arbitrations; provide staff assistance to the City Attorney; and perform related duties as assigned. Appointment may be made at the level of Deputy City Attorney I, Deputy City Attorney II, or Senior Deputy City Attorney based on the level commensurate with the education and experience. Senior Deputy City Attorney: $135,816.00 - $182,016.00 annually The Senior Deputy City Attorney is an advanced journey level in the Deputy City Attorney series. An incumbent is distinguished from the Deputy City Attorney II by the amount of experience attained in the performance of assigned duties and responsibilities. In addition to requiring only occasional instruction and assistance the incumbent is assigned the most complex legal work on a wide variety of topics and functions as a highly experienced practitioner. The incumbent may be assigned to provide general direction and assistance to attorneys at the Deputy City Attorney I and II levels. Deputy City Attorney II: $117,696.00 - $157,728.00 annually The Deputy City Attorney II is a journey level in the Deputy City Attorney series. Incumbents receive occasional instruction or assistance and is fully knowledgeable of operating procedures and policies of the work unit. A Deputy City Attorney II is assigned general and specialized legal work on a variety of topics and functions as a full and experienced practitioner. Deputy City Attorney I: $96,648 - $129,504.00 annually The Deputy City Attorney I is the entry level in the Deputy City Attorney series. Incumbents perform the more routine tasks and duties and work under close supervision. This class is distinguished from the Deputy City Attorney II by the amount of experience attained in the performance of assigned duties and responsibilities. Since this class is typically used as a training class, employees may have only limited or no directly related public sector legal work experience. ** Deputy City Attorneys (I/II/Senior) may be eligible for performance-based merit increases that exceed the salary ranges outlined above.** Work Performed Typical duties may include, but are not limited to, the following: Represent the City in civil court hearings. Take and defend percipient and expert witness depositions. Propound and respond to written discovery. Evaluate and retain experts. Develop theme for each case that will resonate with jurors and complete practice opening statement with a focus group. Draft dispositive motions on behalf of the City. Participate in mediation to negotiate potential settlements. Prepare for and conduct civil jury trials. Perform legal research and prepare written and oral opinions on various legal problems for the City Council, City departments and various boards and commissions, including recommend changes to policies and procedures in order to reduce potential future exposure to litigation. Review ordinances, contracts, deeds, leases, certificates of insurance, and other legal documents, agreements and instruments to offer opinions to potentially transfer risk. Present to City Council in closed session regarding active litigated cases, provide legal analysis and recommendations. Review and advise our Claims Team how to respond to Pre-Litigation Government Tort Claims. Review and analyze security footage, photos, design plans, medical records, personnel file to develop case strategy. May cross-train other staff in the performance of specific duties. Perform related duties as assigned. Qualifications Recruitment Guidelines: DEPUTY CITY ATTORNEY I Education: Juris Doctorate Degree. Experience: Admission to the State Bar of California. DEPUTY CITY ATTORNEY II Education: Juris Doctorate Degree. Experience: A minimum of five years of experience in municipal or government law, or equivalent practice. SENIOR DEPUTY CITY ATTORNEY Education: Juris Doctorate Degree. Experience: A minimum of seven years of experience in municipal or government law, or equivalent practice. Highly Desired Qualification: Minimum (5) plus years of civil litigation experience Trial experience. Team player and problem-solver approach. Federal court experience is a plus but not required. Necessary Special Requirement Possession of an appropriate, valid class 'C' California Motor Vehicle Operator's License. Active membership in the State Bar of California. Selection Process TO BE CONSIDERED, THE FOLLOWING DOCUMENTS ARE REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Supplemental Questionnaire 3) Cover Letter that highlights why you are the ideal candidate 4) Resume 5) Three (3) Professional References 6) A Recent Legal Writing Sample or Deposition/Trial Transcript IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: A. An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . B. An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity EXAM NUMBER: Y5098D FILING START DATE: 12/17/20 at 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. REPOST INFORMATION: THIS ANNOUNCEMENT IS A REPOST TO UPDATE THE ELIGIBILITY INFORMATION REGARDING RETAKE OF THE WRITTEN TEST AND RESUBMISSIONS OF APPLICATIONS. PERSONS WHO HAVE APPLIED WITHIN THE LAST 12 MONTHS BUT FAILED THE ONLINE UNPROCTORED MULTIPLE-CHOICE TEST NEED NOT REAPPLY, YOU WILL BE INVITED TO RE-TEST. PERSONS WHO APPLIED AT LEAST 30 CALENDAR DAYS AGO BUT WAS REJECTED WITHOUT TAKING THE MULTIPLE-CHOICE TEST MAY RESUBMIT AN APPLICATION AT THIS TIME. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) )is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For additional information regarding DHS please visit www.dhs.lacounty.gov. MISSION To advance the health of our patients and our communities by providing extraordinary care. CLASSIFICATION STANDARDS: Positions allocable to this class perform one of the following two assignments: Nursing care of stable and basically well and normal newborn infants and children of preschool age: Nursing Attendant I's in this assignment are assigned to hospital nursery wards and nursery facilities and day care nurseries of County hospitals or other health facilities. Infants and children of preschool age cared for by such positions may be suffering minor injuries or distress; however, children who become very ill or unstable are cared for by others. In this assignment, Nursing Attendant I's are responsible for providing a safe, caring and comfortable environment for infants and children in their care. Basic nursing care of adults, children and adolescents in an inpatient setting: Nursing Attendants I's in this assignment are assigned to wards housing at least some patients who are chronically ill but who are stable and require some bedside care and the observation and reporting of behavior and manifest signs of their physical condition. Patients who are acutely ill or unstable or who require extensive or specialized treatment are assigned to other nursing personnel for care. Positions in this class may also move patients from one hospital area or ward to another and assist in moving patients from beds to stretchers. In either assignment Nursing Attendant I's are responsible for performing specific nursing care tasks defined for them in a nursing plan. The plan for such care is specified in detail for each patient by a registered nurse or physician and methods for providing this care are prescribed. Within this context positions in the class are responsible for maintaining a planned environment that is physically and emotionally conducive to patient comfort and safety. To do this, the worker furnishes personal services such as assisting patients in grooming, hygiene and feeding; gives reassurance and other emotional support to the patients; accompanies or transports patients to clinic, therapy, recreation and other off-the-ward activities; and monitors patients' condition and taking vital signs and observing and reporting patient symptoms and behavior. Because many patients require help in meeting their needs, much of the work of many positions in this class involves long periods of standing and walking and some stooping lifting. Essential Job Functions Monitors condition of patient while being moved and reports any manifest change in condition to a registered nurse or physician. Takes and records temperature, pulse and respiration of patients, and reports adverse vital signs or observed abnormal stress or discomfort. Helps patients as may be required in all of the usual activities of daily living, such as eating, brushing teeth and dressing and undressing, and eliminating. Moves patients on beds or stretchers from one ward to another or to operating or examining rooms. Contributes to patient comfort and well-being by rearranging bedding and changing linen, serving and removing meal trays and responding to requests for personal services, such as filling water containers, making mechanical adjustments of bed, providing assistance in changing position in bed, furnishing bedpans and urinals, and giving shampoos and back rubs. Assists physicians by positioning and holding patients for examination or treatment. Turns and positions patients and places supports to prevent pressure sores. Assures a safe and sanitary environment for the patient by cleaning up minor spills in kitchen and dining areas, by making beds, cribs and bassinets, and by maintaining ward, sleeping quarters and recreational areas in a clean and orderly condition. Encourages ambulatory patients to participate fully in their own dressing, feeding, and hygiene. Supervises children in recreational activities and social relationships. As an incident to other duties described above, escorts patients to outside clinics, schools, recreational therapy sites and other activities away from the ward or nursery. Requirements SELECTION REQUIREMENTS : 1. Certification as a Nursing Assistant by the State of California.* -AND- 2. Current Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program certification issued by the American Heart Association.** PHYSICAL CLASS: IV - Arduous : Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. LICENSE AND CERTIFICATE REQUIREMENTS: License(s) and Certificate(s) Required: *To compete in this examination process, applicants must have current certification as a Nursing Assistant by the State of California -OR- have an equivalent certification issued by a State Government Board within the United States of America. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted. Applicants who are not certified as a Nursing Assistant by the State of California but have an equivalent certification issued by a State Government Board within the United States of America at the time of filing may compete in this examination; however, the names of such candidates will be withheld from the eligible list pending receipt of the required certification by the State of California. Applicants must ensure the License and Certification Section of the application is completed. Provide the title of the required license(s) certification(s), the certificate number, date of issue, date of expiration and the name of the issuing agency for the required certification as specified in the Selection Requirements. AND **Applicants must attach a legible image of their current BLS for Healthcare Providers Certification issued by the American Heart Association to their application. If you are unable to attach required document, you must e-mail the documents to Bryan Reza at breza@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title in the Subject field of the email. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Additional Information EXAMINATION CONTENT: This examination will consist of a multiple-choice test weighted 100% which will assess achievement, following instructions, patient focus, and professional potential. Candidates must meet the Selection Requirements and receive a passing score of 70% or higher on mulltiple-choice test in order to be added to the placed on the eligible register. WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants will receive instructions via email on when and how to log on and take the online unproctored multiple-choice test. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at: http://hr.lacounty.gov/ . Please click on “Find a Job” and then “Job Search Toolkit.” Test Preparation Information is located under the “Employment Test Assistance” section. Additional practice tests are available at: https://www.shldirect.com/practice_tests.html ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register for a period of twelve (12) months following the date of eligibility. Persons who pass the multiple-choice test may not compete in this examination more than once every twelve (12) months from the date they are added to the eligible register. If you have applied and did not meet the Requirements at the time of filing, you may reapply 30 days from your latest application date, or if you are not successful in passing the multiple-choice test, you may reapply 30 days from the date of your failed attempt. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFTS: Any. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the "APPLY" green button at the top right of this posting. You can also track the status of your application using this website. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add breza@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Fill out your application and supplemental questionnaire completely to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience, for each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worded per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: Please note that All information supplied by applicants and included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment is made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Classification Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the Requirements. Comments such as “SEE RESUME” or “SEE APPLICATION” will not be considered as a response; in doing so, your application will be REJECTED. It is recommended that you provide your work experience using statements that provide the following three elements: ACTION you took, the CONTEXT in which you took that action, and the BENEFIT that was realized from your action. Include specific reference to the impact you made in the positions you have held. NOTE : If you are unable to attach documents to your application, you must email the documents to Bryan Reza at breza @dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include your full name, examination number and examination title in the Subject field of your email. SOCIAL SECURITY NUMBER LANGUAGE: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Bryan Reza, Intermediate Typist Clerk DHS - Human Resources Division - Recruitment and Examinations E-mail: breza@dhs.lacounty.gov Phone: (323) 288-7000 For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity EXAM NUMBER: Y5098D FILING START DATE: 12/17/20 at 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. REPOST INFORMATION: THIS ANNOUNCEMENT IS A REPOST TO UPDATE THE ELIGIBILITY INFORMATION REGARDING RETAKE OF THE WRITTEN TEST AND RESUBMISSIONS OF APPLICATIONS. PERSONS WHO HAVE APPLIED WITHIN THE LAST 12 MONTHS BUT FAILED THE ONLINE UNPROCTORED MULTIPLE-CHOICE TEST NEED NOT REAPPLY, YOU WILL BE INVITED TO RE-TEST. PERSONS WHO APPLIED AT LEAST 30 CALENDAR DAYS AGO BUT WAS REJECTED WITHOUT TAKING THE MULTIPLE-CHOICE TEST MAY RESUBMIT AN APPLICATION AT THIS TIME. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) )is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For additional information regarding DHS please visit www.dhs.lacounty.gov. MISSION To advance the health of our patients and our communities by providing extraordinary care. CLASSIFICATION STANDARDS: Positions allocable to this class perform one of the following two assignments: Nursing care of stable and basically well and normal newborn infants and children of preschool age: Nursing Attendant I's in this assignment are assigned to hospital nursery wards and nursery facilities and day care nurseries of County hospitals or other health facilities. Infants and children of preschool age cared for by such positions may be suffering minor injuries or distress; however, children who become very ill or unstable are cared for by others. In this assignment, Nursing Attendant I's are responsible for providing a safe, caring and comfortable environment for infants and children in their care. Basic nursing care of adults, children and adolescents in an inpatient setting: Nursing Attendants I's in this assignment are assigned to wards housing at least some patients who are chronically ill but who are stable and require some bedside care and the observation and reporting of behavior and manifest signs of their physical condition. Patients who are acutely ill or unstable or who require extensive or specialized treatment are assigned to other nursing personnel for care. Positions in this class may also move patients from one hospital area or ward to another and assist in moving patients from beds to stretchers. In either assignment Nursing Attendant I's are responsible for performing specific nursing care tasks defined for them in a nursing plan. The plan for such care is specified in detail for each patient by a registered nurse or physician and methods for providing this care are prescribed. Within this context positions in the class are responsible for maintaining a planned environment that is physically and emotionally conducive to patient comfort and safety. To do this, the worker furnishes personal services such as assisting patients in grooming, hygiene and feeding; gives reassurance and other emotional support to the patients; accompanies or transports patients to clinic, therapy, recreation and other off-the-ward activities; and monitors patients' condition and taking vital signs and observing and reporting patient symptoms and behavior. Because many patients require help in meeting their needs, much of the work of many positions in this class involves long periods of standing and walking and some stooping lifting. Essential Job Functions Monitors condition of patient while being moved and reports any manifest change in condition to a registered nurse or physician. Takes and records temperature, pulse and respiration of patients, and reports adverse vital signs or observed abnormal stress or discomfort. Helps patients as may be required in all of the usual activities of daily living, such as eating, brushing teeth and dressing and undressing, and eliminating. Moves patients on beds or stretchers from one ward to another or to operating or examining rooms. Contributes to patient comfort and well-being by rearranging bedding and changing linen, serving and removing meal trays and responding to requests for personal services, such as filling water containers, making mechanical adjustments of bed, providing assistance in changing position in bed, furnishing bedpans and urinals, and giving shampoos and back rubs. Assists physicians by positioning and holding patients for examination or treatment. Turns and positions patients and places supports to prevent pressure sores. Assures a safe and sanitary environment for the patient by cleaning up minor spills in kitchen and dining areas, by making beds, cribs and bassinets, and by maintaining ward, sleeping quarters and recreational areas in a clean and orderly condition. Encourages ambulatory patients to participate fully in their own dressing, feeding, and hygiene. Supervises children in recreational activities and social relationships. As an incident to other duties described above, escorts patients to outside clinics, schools, recreational therapy sites and other activities away from the ward or nursery. Requirements SELECTION REQUIREMENTS : 1. Certification as a Nursing Assistant by the State of California.* -AND- 2. Current Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program certification issued by the American Heart Association.** PHYSICAL CLASS: IV - Arduous : Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. LICENSE AND CERTIFICATE REQUIREMENTS: License(s) and Certificate(s) Required: *To compete in this examination process, applicants must have current certification as a Nursing Assistant by the State of California -OR- have an equivalent certification issued by a State Government Board within the United States of America. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted. Applicants who are not certified as a Nursing Assistant by the State of California but have an equivalent certification issued by a State Government Board within the United States of America at the time of filing may compete in this examination; however, the names of such candidates will be withheld from the eligible list pending receipt of the required certification by the State of California. Applicants must ensure the License and Certification Section of the application is completed. Provide the title of the required license(s) certification(s), the certificate number, date of issue, date of expiration and the name of the issuing agency for the required certification as specified in the Selection Requirements. AND **Applicants must attach a legible image of their current BLS for Healthcare Providers Certification issued by the American Heart Association to their application. If you are unable to attach required document, you must e-mail the documents to Bryan Reza at breza@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title in the Subject field of the email. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Additional Information EXAMINATION CONTENT: This examination will consist of a multiple-choice test weighted 100% which will assess achievement, following instructions, patient focus, and professional potential. Candidates must meet the Selection Requirements and receive a passing score of 70% or higher on mulltiple-choice test in order to be added to the placed on the eligible register. WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants will receive instructions via email on when and how to log on and take the online unproctored multiple-choice test. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at: http://hr.lacounty.gov/ . Please click on “Find a Job” and then “Job Search Toolkit.” Test Preparation Information is located under the “Employment Test Assistance” section. Additional practice tests are available at: https://www.shldirect.com/practice_tests.html ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register for a period of twelve (12) months following the date of eligibility. Persons who pass the multiple-choice test may not compete in this examination more than once every twelve (12) months from the date they are added to the eligible register. If you have applied and did not meet the Requirements at the time of filing, you may reapply 30 days from your latest application date, or if you are not successful in passing the multiple-choice test, you may reapply 30 days from the date of your failed attempt. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFTS: Any. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the "APPLY" green button at the top right of this posting. You can also track the status of your application using this website. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add breza@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Fill out your application and supplemental questionnaire completely to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience, for each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worded per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: Please note that All information supplied by applicants and included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment is made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Classification Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the Requirements. Comments such as “SEE RESUME” or “SEE APPLICATION” will not be considered as a response; in doing so, your application will be REJECTED. It is recommended that you provide your work experience using statements that provide the following three elements: ACTION you took, the CONTEXT in which you took that action, and the BENEFIT that was realized from your action. Include specific reference to the impact you made in the positions you have held. NOTE : If you are unable to attach documents to your application, you must email the documents to Bryan Reza at breza @dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include your full name, examination number and examination title in the Subject field of your email. SOCIAL SECURITY NUMBER LANGUAGE: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Bryan Reza, Intermediate Typist Clerk DHS - Human Resources Division - Recruitment and Examinations E-mail: breza@dhs.lacounty.gov Phone: (323) 288-7000 For detailed information, please click here
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO). SUMMARY OF POSITION Under general supervision, the mission of the Juvenile Case Manager position is to intervene meaningfully in the lives of children (age 10 to 16) and minors (age 17 to 20) who are either at risk for being charged with, who have actually been charged with, or who have been convicted of fine-only misdemeanors in municipal court. The juvenile case manager accomplishes this purpose by familiarizing himself or herself with the lives and family circumstances of child-defendants; mobilizing community partners to provide services to children and their families; fashioning sentence recommendations for judges; monitoring compliance with court orders and judgments; and preparing and presenting statistical information about child-offenders. This position is part time, expected to work no more than 19 hours per week. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Be an expert on the procedural and substantive laws applicable to children in municipal court. Develops and implements programs to assist children who are at-risk of having a formal charge filed against them in municipal court. For children charged with violations in municipal court, provides the court with individualized assessments of each child’s home environment; developmental, psychological, and educational status; previous interactions with the justice system; and sanctions available to the court that would serve the best interests of the child and the justice system. Schedules cases involving children on the court’s juvenile dockets. Communicates on the court’s behalf with parents and children regarding court appointments. Identifies children who fail to appear as required. Prepares orders of non-secure custody and work with warrant officers and school resource officers to serve those orders. Maintains presence in the courtroom for all juvenile dockets. Manages the disposition cases involving children and explains to children and their parent(s)/guardian(s) the judge’s orders and other requirements. Assists with the court’s other dockets as needed. Identifies and develops resources for children, families, and the court designed to address the underlying causes of the child’s behavior and to assist the child in complying with the court’s orders. Monitors each child’s compliance with the court’s orders. Contacts children and their parent(s)/guardian(s) regarding compliance requirements, resources, and timetables. Schedules non-compliant cases for show cause and contempt hearings. Develop and maintain a working relationship with the county, other courts, school officials, community service organizations, and city departments to develop and implement collaborative youth services. Develops and manages the court’s community service program. Management of the program could include, but is not necessarily limited to: Identifying community service venues and projects with community organizations and/or city agencies; Developing, creating, maintaining, and communicating a schedule of community service projects; Scheduling children for community service projects; Ordering and maintaining supplies required for community service projects; Attending and supervising community service projects; Verifying community service hours submitted, including hours performed in the court’s community service program and hours completed outside the court’s program. Updates information in the court’s database and the Juvenile Information System (JIS). Maintains and prepares statistical information and provide statistical reports. Researches and prepares grant funding proposals for projects.Performs other clerical duties as required for maintenance of cases and dockets.Complies with all written City policies and procedures.Adheres to assigned work schedule as outlined in City and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Work in a team environment, contribute as a team member, and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Form partnerships with community and governmental organizations. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Knowledge of caseload management principles and practices; Knowledge of conflict mediation principles and practices; Knowledge of courtroom proceedings and presentation. Knowledge of applicable procedural and substantive law. Knowledge of local programs and services for juveniles and the methods for accessing those programs and services. Ability to effectively communicate with youth, parents, and service agencies. Skill in juvenile case planning and management. Ability to work quickly and modify the routine to fit the needs of the court on a day to day basis. Displays high standards of ethical conduct and confidentiality. Ability to effectively handle sensitive situations requiring courtesy, persuasion, and tact. Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements. Bachelor’s Degree, major course work in social science or behavioral science, criminal justice, business administration or directly related field. At least one year of experience in social services, criminal justice, or related field. PREFERRED QUALIFICATIONS Fluency or proficiency in speaking and writing Spanish. One (1) year experience in a municipal or justice court setting. Level One of the Municipal Court Clerk Certification through TMCEC or the ability to obtain within one year of employment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Some tasks require visual perception and discrimination. WORK ENVIRONMENT There is limited exposure to environmental conditions. Some tasks are performed with some risk of exposure to violence. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: 4/22/2024 5:00 PM Central
Apr 09, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO). SUMMARY OF POSITION Under general supervision, the mission of the Juvenile Case Manager position is to intervene meaningfully in the lives of children (age 10 to 16) and minors (age 17 to 20) who are either at risk for being charged with, who have actually been charged with, or who have been convicted of fine-only misdemeanors in municipal court. The juvenile case manager accomplishes this purpose by familiarizing himself or herself with the lives and family circumstances of child-defendants; mobilizing community partners to provide services to children and their families; fashioning sentence recommendations for judges; monitoring compliance with court orders and judgments; and preparing and presenting statistical information about child-offenders. This position is part time, expected to work no more than 19 hours per week. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Be an expert on the procedural and substantive laws applicable to children in municipal court. Develops and implements programs to assist children who are at-risk of having a formal charge filed against them in municipal court. For children charged with violations in municipal court, provides the court with individualized assessments of each child’s home environment; developmental, psychological, and educational status; previous interactions with the justice system; and sanctions available to the court that would serve the best interests of the child and the justice system. Schedules cases involving children on the court’s juvenile dockets. Communicates on the court’s behalf with parents and children regarding court appointments. Identifies children who fail to appear as required. Prepares orders of non-secure custody and work with warrant officers and school resource officers to serve those orders. Maintains presence in the courtroom for all juvenile dockets. Manages the disposition cases involving children and explains to children and their parent(s)/guardian(s) the judge’s orders and other requirements. Assists with the court’s other dockets as needed. Identifies and develops resources for children, families, and the court designed to address the underlying causes of the child’s behavior and to assist the child in complying with the court’s orders. Monitors each child’s compliance with the court’s orders. Contacts children and their parent(s)/guardian(s) regarding compliance requirements, resources, and timetables. Schedules non-compliant cases for show cause and contempt hearings. Develop and maintain a working relationship with the county, other courts, school officials, community service organizations, and city departments to develop and implement collaborative youth services. Develops and manages the court’s community service program. Management of the program could include, but is not necessarily limited to: Identifying community service venues and projects with community organizations and/or city agencies; Developing, creating, maintaining, and communicating a schedule of community service projects; Scheduling children for community service projects; Ordering and maintaining supplies required for community service projects; Attending and supervising community service projects; Verifying community service hours submitted, including hours performed in the court’s community service program and hours completed outside the court’s program. Updates information in the court’s database and the Juvenile Information System (JIS). Maintains and prepares statistical information and provide statistical reports. Researches and prepares grant funding proposals for projects.Performs other clerical duties as required for maintenance of cases and dockets.Complies with all written City policies and procedures.Adheres to assigned work schedule as outlined in City and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Work in a team environment, contribute as a team member, and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Form partnerships with community and governmental organizations. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Knowledge of caseload management principles and practices; Knowledge of conflict mediation principles and practices; Knowledge of courtroom proceedings and presentation. Knowledge of applicable procedural and substantive law. Knowledge of local programs and services for juveniles and the methods for accessing those programs and services. Ability to effectively communicate with youth, parents, and service agencies. Skill in juvenile case planning and management. Ability to work quickly and modify the routine to fit the needs of the court on a day to day basis. Displays high standards of ethical conduct and confidentiality. Ability to effectively handle sensitive situations requiring courtesy, persuasion, and tact. Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements. Bachelor’s Degree, major course work in social science or behavioral science, criminal justice, business administration or directly related field. At least one year of experience in social services, criminal justice, or related field. PREFERRED QUALIFICATIONS Fluency or proficiency in speaking and writing Spanish. One (1) year experience in a municipal or justice court setting. Level One of the Municipal Court Clerk Certification through TMCEC or the ability to obtain within one year of employment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Some tasks require visual perception and discrimination. WORK ENVIRONMENT There is limited exposure to environmental conditions. Some tasks are performed with some risk of exposure to violence. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: 4/22/2024 5:00 PM Central
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y4745V TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: December 6, 2019 at 8:00 a.m.(PST) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Assists a dentist by serving as chair assistant and office clerk. Essential Job Functions Reviews patient record if available and, using standard practices and procedural instructions as a guide, determines what instruments and materials will probably be needed and lays them out. Passes equipment to the dentist upon request. Prepares patient for dentist by seating patient, adjusting chair for convenient angle, and draping patient and in the case of children, calms and reassures the patient so work can proceed expeditiously. Schedules all patients, determining time intervals according to type of work to be done and the probability of the dentist being able to treat more than one patient at a time. Operates a conventional dental radiographic machine to make intra-oral, periapical, bite wing and occlusal images, a cephalometric radiographic machine to make various extra-oral images of the head such as lateral, anterior-posterior, and poster-anterior images, and a panographic radiographic machine to make extra-oral panographic images of the teeth and jaws, as directed by dentist. Places and positions suction tubes in patient's mouth using standard practice and following dentist's instructions. Mixes filling compounds such as composite and amalgam using standard practice or dentist preference as a guide to consistency. Maintains patient records by indicating type of work done. Takes pre-impressions for dentures of all types as directed for use by technician to duplicate original configuration using standard practice and dentist's instructions as a guide. Participates in orientation meetings for families conducted by dentist which include such subjects as available dental services, proper nutrition, proper personal dental care including plaque control instruction. Records stage of work and instruments used when dentist is interrupted in an endodontic process. Requirements MINIMUM REQUIREMENTS: OPTION I - Completion of a Dental Assistant vocational curriculum in an approved school*. OPTION II - One (1) year's experience as a dental assistant. LICENSE: A Radiation Safety License issued by the Dental Board of California -OR- A Certificate of compliance from an approved Board course in Radiation Safety. All required licenses and certifications must be active and unrestricted or your application will not be accepted PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualification in excess of the minimum requirements. Experience as a Dental Assistant assisting the Dentist and Dental Residents in a various setting such as Emergency Room setting, Operating Room setting, Inpatient setting (bedside). Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program SPECIALTY REQUIREMENTS INFORMATION: * A Dental Assistant vocational curriculum in an approved school is defined as a program acceptable by the American Dental Association's (ADA) Commission on Dental Accreditation (CODA). In order to receive credit for any certificate you must include a legible copy of the official certificate, with your application or within 15 calendar days of filing. Additional Information EXAMINATION CONTENT: This exam will consist of an evaluation of education, experience and desirable qualification based upon application information weighted 100%. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Cramirez4 @dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION: Applications will be processed on an " as received " and those receiving a passing score will be promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION: The resulting Eligible Register will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed . If your application is incomplete, it will be rejected. NOTE: If you are unable to attach the required documents, you must e-mail the documents to the exam analyst at cramirez4@dhs.lacounty.gov within fifteen (15) calendar days of filing online or your application will be rejected. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Christina Ramirez , Exam Analyst (213) 288-7000 Cramirez4 @dhs.lacounty.gov (Best way to contact) ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information EXAM NUMBER: Y4745V TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: December 6, 2019 at 8:00 a.m.(PST) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Assists a dentist by serving as chair assistant and office clerk. Essential Job Functions Reviews patient record if available and, using standard practices and procedural instructions as a guide, determines what instruments and materials will probably be needed and lays them out. Passes equipment to the dentist upon request. Prepares patient for dentist by seating patient, adjusting chair for convenient angle, and draping patient and in the case of children, calms and reassures the patient so work can proceed expeditiously. Schedules all patients, determining time intervals according to type of work to be done and the probability of the dentist being able to treat more than one patient at a time. Operates a conventional dental radiographic machine to make intra-oral, periapical, bite wing and occlusal images, a cephalometric radiographic machine to make various extra-oral images of the head such as lateral, anterior-posterior, and poster-anterior images, and a panographic radiographic machine to make extra-oral panographic images of the teeth and jaws, as directed by dentist. Places and positions suction tubes in patient's mouth using standard practice and following dentist's instructions. Mixes filling compounds such as composite and amalgam using standard practice or dentist preference as a guide to consistency. Maintains patient records by indicating type of work done. Takes pre-impressions for dentures of all types as directed for use by technician to duplicate original configuration using standard practice and dentist's instructions as a guide. Participates in orientation meetings for families conducted by dentist which include such subjects as available dental services, proper nutrition, proper personal dental care including plaque control instruction. Records stage of work and instruments used when dentist is interrupted in an endodontic process. Requirements MINIMUM REQUIREMENTS: OPTION I - Completion of a Dental Assistant vocational curriculum in an approved school*. OPTION II - One (1) year's experience as a dental assistant. LICENSE: A Radiation Safety License issued by the Dental Board of California -OR- A Certificate of compliance from an approved Board course in Radiation Safety. All required licenses and certifications must be active and unrestricted or your application will not be accepted PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualification in excess of the minimum requirements. Experience as a Dental Assistant assisting the Dentist and Dental Residents in a various setting such as Emergency Room setting, Operating Room setting, Inpatient setting (bedside). Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program SPECIALTY REQUIREMENTS INFORMATION: * A Dental Assistant vocational curriculum in an approved school is defined as a program acceptable by the American Dental Association's (ADA) Commission on Dental Accreditation (CODA). In order to receive credit for any certificate you must include a legible copy of the official certificate, with your application or within 15 calendar days of filing. Additional Information EXAMINATION CONTENT: This exam will consist of an evaluation of education, experience and desirable qualification based upon application information weighted 100%. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Cramirez4 @dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION: Applications will be processed on an " as received " and those receiving a passing score will be promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION: The resulting Eligible Register will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed . If your application is incomplete, it will be rejected. NOTE: If you are unable to attach the required documents, you must e-mail the documents to the exam analyst at cramirez4@dhs.lacounty.gov within fifteen (15) calendar days of filing online or your application will be rejected. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Christina Ramirez , Exam Analyst (213) 288-7000 Cramirez4 @dhs.lacounty.gov (Best way to contact) ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here