Water Employee Services Agency (WESA)
Lake Elsinore, CA, US
Mar 21, 2024
The Position: Summary: Job descriptions are intended to present a descriptive list of the range of duties performed by employees in this job. Specifications are NOT intended to reflect all duties performed with the job. SUMMARY DESCRIPTION Under general direction, performs a wide variety of highly technical and responsible duties involved in providing support to the Human Resources Department including in the areas of employee benefits plan administration, workers’ compensation, recruitment and selection, and related functions; performs a wide variety of highly confidential administrative functions; provides information and assistance to Authority employees and the general public regarding human resources activities, processes, policies, and procedures; works with a high degree of independence and provides responsible day-to-day assistance to the Director of Human Resources. Immediate Impact: The successful candidate will be given the following objectives upon hire: The Ideal Candidate: Responsibilities: The following duties are typical for this classification. Incumbents may not perform all duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provides a variety of highly technical and responsible administrative support to the Human Resources Department including in the areas of benefits and employee wellness, recruitment and selection, and related functions. Conducts recruitment and placement activities including; completion of personnel requisitions; creation of job postings; preparing employment bulletins, placing ads, processing, reviewing, and screening of applications; schedules and directs interviews according to established guidelines and conducting background checks. Conducts new employee orientation sessions; processes paperwork and forms; explains Authority human resources policies and procedures; provides information on benefit plans and enrollment decisions required. May serve as Claims Coordinator: investigates claims filed by members of the public or other organizations; advises executive management on recommended resolution; makes or reviews claim acceptance/denial recommendations from Department Heads to ensure that proper risk measurement and benefit has been achieved. Receives and processes all liability and property loss claims; coordinates with claimants, attorneys, insurance carriers and district personnel; participates in the negotiation of claim settlements in small claims including to represent the district in small claims court when necessary; communicates status on a per-case basis as needed and coordinates monthly status report. Administers activities related to Family Medical Leave Act (FMLA) and other leaves of absences; administers and tracks FMLA, medical, and other leaves of absence; provides information and guidance to employees and management on Authority policies and procedures. Maintains a variety of records and files; maintains personnel files and processes a variety of employee records; utilizes Authority’s human resources system to process a variety of information including to process employee evaluations and payroll changes. Provides customer service, both in-person and by telephone; screens and directs telephone calls; takes and relays messages; answers questions from employees, job applicants, and employees’ families regarding human resources issues, rules, and regulations relating to human resources management; responds to employment verification requests, salary and benefit surveys and other requests for information. May occasionally assist the Director of Human Resources by providing a full range of general office and administrative support for all Human Resources functions as necessary; composes and types letters, memoranda, and other correspondence related to assigned human resources programs and activities; prepares a variety of reports including technical reports and status reports pertaining to human resource management programs and activities; maintain all legally mandated employment postings and notices. Assists in the conducting of internal investigations and grievances. Assists with other departmental operations and special projects as assigned; provides back-up support to other department staff. Assists with administration and implementation of human resources training and development programs; conducts training as assigned. Performs review and analysis of authorized positions, including performance of position audits, classification & compensation analysis, essential functions review and analysis, and other related duties, as assigned. Assists with duties associated with payroll operations, as assigned. Responsible for administrative duties in relation to issuing, validating and updating of identification/security badges for regular employees, temporary employees, and contractors. Reads, understands, and complies with the Authority Safety Manual; attends safety meetings, as required; reports all accidents, violations, or infractions to immediate supervisor. Performs payroll administration responsibilities in the absence of the Human Resources Technician. Responsible for timecard administration, including review, revision, audit of bi-weekly timecards in advance of payroll administration process, and training employees and supervisory staff on proper time entry procedures. Performs related duties as required. Competencies and skills: Essential: * Experience Nonessential: * Enthusiasm - Possessing a strong drive and desire for learning, innovation, forward-thinking, and the overall desire to do your job well. * Inclusiveness - Conducting yourself in a manner which promotes respect and teamwork; communication with and appreciation for all, understanding each person is unique; Striving to understand how to work with our differences, provide better service, work products, and enhance organizational culture. * Integrity - Demonstrating sincerity and high moral standards in principles, intentions, and actions; having an honest and open approach to all conduct aspects that encourages loyalty, transparency, fairness, and trust. * Professionalism - Demonstrating knowledge, effectiveness, and competency when interacting with coworkers and customers while maintaining a calm, professional outward demeanor, upholding a reputation for accuracy, dependability, expertise, efficiency, and high quality through delivery of information, services, and products. * Stewardship - Taking responsibility and ownership for assigned responsibilities; considering the expectations of customers, both internal and external, while demonstrating a proactive, positive willingness to serve. Credentials: Education: Essential: * High School or Equivalent Compensation: •Medical, dental, vision, accidental death and dismemberment insurance, a life insurance policy equal to two times the annual salary for the employee and a $1,000.00 policy for eligible dependents. Benefits become effective on the first of the month following a 30-day waiting period and the Authority contributes 90% of the cost of such insurance. • CalPERS Retirement is provided using the 2.7 at age 55 formula for “Classic” Members. Retirement is provided using the 2% at age 62 formula for “New/PEPRA” Members. • Three deferred compensation plans to which an employee may voluntarily contribute up to $19,500 per year. The Authority does not contribute to these plans. • Twelve (12) paid holidays per year. Upon employment with WESA for one (1) year, employees also receive one (1) floating holiday annually. • Employees accrue vacation at a rate of 3.08 hours per two-week pay period for the first 4 years of employment; 4.62 hours for years 5-8;6.16 hours for years 9-13; 6.47 hours for years 14-18; and 6.78 for 19+ years of service. • Sick leave is accrued at a rate of 3.70 hours per bi-weekly pay period for a total of 96.20 hours per year with unlimited accumulation. • Additional benefits available include:9/80 work schedule, Direct Deposit, Flexible Spending Accounts, Employee Assistance Program, Educational Assistance, Certification Reimbursement Program, Certification Bonus Program, Onsite Wellness Center, and two credit unions. Our Mission: To manage our natural resources to provide reliable, cost efficient and high quality water and wastewater services for the communities we serve, while promoting conservation, environmental responsibility, educations, community interaction, ethical behavior and recognizing employees as highly valuable assets. The Water Employee Services Authority: WESA was established as a joint powers authority between the Elsinore Valley Municipal Water District and Meeks & Daley Water Company. As a joint powers authority, WESA provides professional water and wastewater services to both agencies. WESA is committed to: • Professionalism-Demonstrating competency while maintaining a professional demeanor and upholding a reputation for expertise, efficiency, and high quality through delivery of information, services, and products. • Enthusiasm-Possessing a strong drive for learning, innovation, forward thinking, and the overall desire to do your job well. • Transparency-Demonstrating high moral standards in principles, intentions and actions; conduct that encourages loyalty, integrity, and trust. • Inclusiveness-Promoting respect and teamwork through communication and appreciation for all. • Stewardship-Taking ownership and responsibility for assigned responsibilities, while demonstrating a proactive, positive willingness to serve. The Application Process: If you are interested in this opportunity, submit a completed WESA employment application online at www.wesawater.com. Resumes and certifications may be included, but will not be accepted in lieu of a completed employment application. In order to be considered, applications must be received no later than ____________. For questions and inquiries, please contact: Jaime Huffman (951) 674-3146, ext. 8231; jhuffman@wesawater.com Closing Date/Time: 2024-03-31