CA DEPARTMENT OF PARKS AND RECREATION
Sacramento, California, United States
Job Description and Duties INFORMATION TECHNOLOGY SPECIALIST I - INFORMATION TECHNOLOGY DIVISION / HQ. The reporting location for this position is Headquarters in Sacramento, CA. This position will work under the direction of the Chief Technology Officer. The ServiceNow Developer will provide applications development and integration services for specialized projects focusing on, but not limited to ServiceNow, SQL, and Active Directory with deliverables assigned by the Chief Technology Officer and Personnel Officer and supervised by the Applications, Web and Data Services IT Supervisor II. The incumbent shall be highly skilled in ServiceNow solutions, playing a pivotal role in evaluating, implementing, and maintaining the system to meet organizational needs. This includes identifying optimization opportunities with a strategic focus on scalability, efficiency, and enhancing the end-user experience. The analyst provides essential support and training to team members, fostering the adoption of ServiceNow and ensuring proficient utilization. Collaboration with cross-functional partners is a key aspect, involving the creation of tailored technology solutions to address their unique needs, challenges, and regulatory compliance. Additionally, the analyst conducts thorough analyses of ServiceNow, expertly identifying areas for improvement by assessing business processes, defining objectives, and proposing recommendations. Documentation of ServiceNow processes, configurations, and updates shall be meticulously created and maintained, while system testing is conducted to guarantee the reliability, functionality, and integrity of design solutions, ensuring a seamless user experience and compliance with specified functional and security requirements. The ability to effectively communicate technology solutions to non-technical partners is a priority; showcasing strong listening and soft skills to ensure customers and the incumbent share a very clear understanding and alignment on objectives. Regular assessments of implemented solutions, utilizing end-user feedback and data-driven analysis, are conducted to evaluate effectiveness and ensure continuous alignment with evolving organizational needs. The ServiceNow Developer also contributes valuable insights and expertise to shape the ServiceNow product roadmap, providing input that aligns with organizational goals and supports the strategic vision for HR technology. This multifaceted role requires a proactive and collaborative approach to optimize ServiceNow technology solutions, ultimately enhancing the overall efficiency and effectiveness of HR processes within the organization. Training and Development Assignments may be considered. State housing is not available. For further information regarding this position, please contact Oscar Vasquez at (916) 698-4672 or at Oscar.Vasquez@parks.ca.gov. This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-425990 Position #(s): 549-073-1402-022 Working Title: ServiceNow Developer Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position. Please include a 1-2 page(s), 12-point font, Statement of Qualifications (SOQ) that describes your experience as it relates to this position/Duty Statement. Resumes and cover letters will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/13/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Class and hiring 715 P Street Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class and Hiring PO Box 942896 Sacramento , CA 94296-001 Non operational on weekends and state holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Special Requirements Section above. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Oscar Vasquez (916) 698-4672 Oscar.Vasquez@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 sharon.comas@parks.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-073-1402-022 and the Job Control # JC 425990 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for Information Technology Specialist I. Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/13/2024
Job Description and Duties INFORMATION TECHNOLOGY SPECIALIST I - INFORMATION TECHNOLOGY DIVISION / HQ. The reporting location for this position is Headquarters in Sacramento, CA. This position will work under the direction of the Chief Technology Officer. The ServiceNow Developer will provide applications development and integration services for specialized projects focusing on, but not limited to ServiceNow, SQL, and Active Directory with deliverables assigned by the Chief Technology Officer and Personnel Officer and supervised by the Applications, Web and Data Services IT Supervisor II. The incumbent shall be highly skilled in ServiceNow solutions, playing a pivotal role in evaluating, implementing, and maintaining the system to meet organizational needs. This includes identifying optimization opportunities with a strategic focus on scalability, efficiency, and enhancing the end-user experience. The analyst provides essential support and training to team members, fostering the adoption of ServiceNow and ensuring proficient utilization. Collaboration with cross-functional partners is a key aspect, involving the creation of tailored technology solutions to address their unique needs, challenges, and regulatory compliance. Additionally, the analyst conducts thorough analyses of ServiceNow, expertly identifying areas for improvement by assessing business processes, defining objectives, and proposing recommendations. Documentation of ServiceNow processes, configurations, and updates shall be meticulously created and maintained, while system testing is conducted to guarantee the reliability, functionality, and integrity of design solutions, ensuring a seamless user experience and compliance with specified functional and security requirements. The ability to effectively communicate technology solutions to non-technical partners is a priority; showcasing strong listening and soft skills to ensure customers and the incumbent share a very clear understanding and alignment on objectives. Regular assessments of implemented solutions, utilizing end-user feedback and data-driven analysis, are conducted to evaluate effectiveness and ensure continuous alignment with evolving organizational needs. The ServiceNow Developer also contributes valuable insights and expertise to shape the ServiceNow product roadmap, providing input that aligns with organizational goals and supports the strategic vision for HR technology. This multifaceted role requires a proactive and collaborative approach to optimize ServiceNow technology solutions, ultimately enhancing the overall efficiency and effectiveness of HR processes within the organization. Training and Development Assignments may be considered. State housing is not available. For further information regarding this position, please contact Oscar Vasquez at (916) 698-4672 or at Oscar.Vasquez@parks.ca.gov. This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-425990 Position #(s): 549-073-1402-022 Working Title: ServiceNow Developer Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position. Please include a 1-2 page(s), 12-point font, Statement of Qualifications (SOQ) that describes your experience as it relates to this position/Duty Statement. Resumes and cover letters will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/13/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Class and hiring 715 P Street Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class and Hiring PO Box 942896 Sacramento , CA 94296-001 Non operational on weekends and state holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Special Requirements Section above. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Oscar Vasquez (916) 698-4672 Oscar.Vasquez@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 sharon.comas@parks.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-073-1402-022 and the Job Control # JC 425990 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for Information Technology Specialist I. Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/13/2024
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 537455; 4/9/2024 CONTENT MANAGEMENT SYSTEM/WEB DEVELOPER Analyst Programmer- Career Information Technology Services Salary Range: $4,912 - $12,124/Monthly (Budgeted Hiring Salary Range: $4,912 - $5,158/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the Senior Director of Enterprise Applications, the incumbent serves as the primary technical analyst and programmer for IT Service Management system ServiceNow. Additionally, the incumbent provides secondary support for the university web content management system Drupal, and the MyCalStateLA SharePoint portal. The incumbent determines project requirements, prepares project plans, determines project priorities, and ensures that projects remain on schedule. The incumbent populates, documents, and maintains the campus website and Portal, establishes data access security profiles, develops backup procedures for data applications, and maintains an audit trail of security maintenance activity. The incumbent assists with web accessibility report administration, web accessibility testing, and the resolution of web accessibility issues. Required Qualifications & Experience : A bachelor's degree from an accredited four-year college or university, preferably in computer science or business, or equivalent training and applied experience. Five years of progressively responsible programming experience performing design, analysis, development, implementation, integration, and maintenance of web server software such as Drupal Content Management System, SharePoint. Five years technical knowledge and working experience utilizing tools such as HTML, HTML 5, CSS, .NET, Visual Studio, XML, Java Script, FTP, Telnet, web browsers, and web page design. Five years of technical experience using Microsoft application development tools such as ASP and ASPX. Experience with ServiceNow administration and development and technical experience with application development tools such as MS Visual Studio and JDeveloper. The incumbent must have working knowledge of systems development life cycle and expertise in applying structured systems design and development techniques. The incumbent must have demonstrable skills in problem resolution, data gathering, requirements definition, analysis, and design; excellent verbal communication skills; and project management skills including planning, development, installation, implementation, and upgrade of system components. The incumbent must have the ability to prepare written documentation, including college-level writing and grammatical skills; perform simultaneous tasks without degradation in work integrity; conceptualize the campus organization and interpret requirements for portal, ITSM, and web services; and to prioritize and re-prioritize project tasks as required by changing circumstances. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Progressively responsible programming experience in web server software in a higher education environment. Experience using Digital Dashboard products to deliver data and reports. Demonstrable working knowledge of proprietary RDMS, such as Oracle using PL/SQL and Microsoft MS SQL. Demonstrable working technical knowledge of Internet-based LAN and WAN networks. Experience with content management and business intelligence systems within a higher education environment. 5 years of ServiceNow administration and development experience. Closing Date : Review of applications will begin on April 23, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Job No: 537455; 4/9/2024 CONTENT MANAGEMENT SYSTEM/WEB DEVELOPER Analyst Programmer- Career Information Technology Services Salary Range: $4,912 - $12,124/Monthly (Budgeted Hiring Salary Range: $4,912 - $5,158/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the Senior Director of Enterprise Applications, the incumbent serves as the primary technical analyst and programmer for IT Service Management system ServiceNow. Additionally, the incumbent provides secondary support for the university web content management system Drupal, and the MyCalStateLA SharePoint portal. The incumbent determines project requirements, prepares project plans, determines project priorities, and ensures that projects remain on schedule. The incumbent populates, documents, and maintains the campus website and Portal, establishes data access security profiles, develops backup procedures for data applications, and maintains an audit trail of security maintenance activity. The incumbent assists with web accessibility report administration, web accessibility testing, and the resolution of web accessibility issues. Required Qualifications & Experience : A bachelor's degree from an accredited four-year college or university, preferably in computer science or business, or equivalent training and applied experience. Five years of progressively responsible programming experience performing design, analysis, development, implementation, integration, and maintenance of web server software such as Drupal Content Management System, SharePoint. Five years technical knowledge and working experience utilizing tools such as HTML, HTML 5, CSS, .NET, Visual Studio, XML, Java Script, FTP, Telnet, web browsers, and web page design. Five years of technical experience using Microsoft application development tools such as ASP and ASPX. Experience with ServiceNow administration and development and technical experience with application development tools such as MS Visual Studio and JDeveloper. The incumbent must have working knowledge of systems development life cycle and expertise in applying structured systems design and development techniques. The incumbent must have demonstrable skills in problem resolution, data gathering, requirements definition, analysis, and design; excellent verbal communication skills; and project management skills including planning, development, installation, implementation, and upgrade of system components. The incumbent must have the ability to prepare written documentation, including college-level writing and grammatical skills; perform simultaneous tasks without degradation in work integrity; conceptualize the campus organization and interpret requirements for portal, ITSM, and web services; and to prioritize and re-prioritize project tasks as required by changing circumstances. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Progressively responsible programming experience in web server software in a higher education environment. Experience using Digital Dashboard products to deliver data and reports. Demonstrable working knowledge of proprietary RDMS, such as Oracle using PL/SQL and Microsoft MS SQL. Demonstrable working technical knowledge of Internet-based LAN and WAN networks. Experience with content management and business intelligence systems within a higher education environment. 5 years of ServiceNow administration and development experience. Closing Date : Review of applications will begin on April 23, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time: