CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting open until filled Salary range: $39,099.71 to $48,847.86 General Description and Classification Standards The Office Manager manages and directs the daily operations of an office and performs administrative and clerical functions for the Department of Finance. This position is responsible for coordinating and directing office activities, ensuring efficient operations, planning expenditures, maintaining budgetary records, and preparing reports. Minimum Qualifications - Education and Experience Associate’s degree in secretarial science, business/public administration or related field. 1-3 years of experience in a progressively responsible secretarial, clerical, or administrative role experience required. Preferred Education & Experience Bachelor’s degree in business/public administration and 3-5 years of office management experience preferred.
Mar 27, 2024
Full Time
Posting open until filled Salary range: $39,099.71 to $48,847.86 General Description and Classification Standards The Office Manager manages and directs the daily operations of an office and performs administrative and clerical functions for the Department of Finance. This position is responsible for coordinating and directing office activities, ensuring efficient operations, planning expenditures, maintaining budgetary records, and preparing reports. Minimum Qualifications - Education and Experience Associate’s degree in secretarial science, business/public administration or related field. 1-3 years of experience in a progressively responsible secretarial, clerical, or administrative role experience required. Preferred Education & Experience Bachelor’s degree in business/public administration and 3-5 years of office management experience preferred.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Human Resources Manager of Regulatory Programs and Whistleblower Compliance Administrator Level This position is an MPP I in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President of Human Resources (AVPHR). SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Human Resources Appointment Type At-Will Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,084.00 - $7,917.00 Per Month ($85,008.00 - $95,004.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Associate Vice President of Human Resources (AVPHR), the Human Resources Manager of Regulatory Programs and Whistleblower Compliance is responsible for implementation and administration of regulatory programs, such as Conflict of Interest (COI), Outside Employment, Background Check Policy, Employee Mandated Trainings and serve as the direct point of contact to employees, students, visitors, contractors and 3rd party vendors for Whistleblower complaints. This position requires someone who is experienced in the areas of compliance, investigation, organization and understands the importance of timely reporting and follow up. This position is expected to be a collaborative member of the HR team and campus community. Incumbent of this position is expected to be an active member of the campuswide Time, Place and Manner committee. Position Information Regulatory Program Management Conflict of Interest (COI): Serve as the campus COI Officer, overseeing all administrative functions and responsibilities to ensure campus compliance with state and CSU systemwide policy and COI Handbook Designate new/changed positions; ensures assuming/leaving office documentation and training is completed; reviews gift of agency submittals; coordinates with Chancellor’s Office (CO) on annual COI notice to designated positions and oversight of annual Form 700 filings; coordinates and oversight of annual outside employment notice/filing for management personnel; serve as primary point of contact for campus COI questions. Child Abuse & Neglect Reporting Act (CANRA): Serve as designated position to ensure the campus follows CSU Executive Order 1083 (Child Abuse & Neglect Reporting Act), by identifying the appropriate designation for all employee positions and ensuring appropriate training and proper posting requirements are met. Employee Background Check Policy: Responsible for the university’s compliance with CSU policy and administering background check programs and procedures; responsible for administration and oversight of Campus Community Member requests, ensuring compliance with background checks as required by policy for non-employee affiliates; partner with Enterprise Risk Management to ensure participants of the campus Youth Protection Program (YPP) are in compliance with background check policy prior to participation in the program. HR Policy Administration: Responsible for annual review of HR compliance-related policies and procedures and recommend any changes to align with the CSU and other regulatory agencies Whistleblower Investigations and Management Serve as the campus administrator for Whistleblower complaints, ensuring compliance with California Legislature, California State University and SF State polices and standards. Prepare annual Whistleblower Communication to Campus constituencies as well as reporting to California State Auditor’s Office. Conducts independent investigations of assigned whistleblower complaints. Assists in developing and documenting Whistleblower protocols Adheres to the CSU Whistleblower complaint process Conducts inquiries into possible violations of executive order, rules and regulations for all matters that fall within the Whistleblower Program's authorities and responsibilities Develops and implements investigative plans for investigations and projects Responds to complainants within prescribed timelines Maintains records relating to investigations Gathers and analyzes information, documents and/or other evidence required Makes recommendations to the AVPHR, and other appropriate parties as needed, regarding actions that should be taken to address identified violations Develops and presents written documents that include reports of investigation and memoranda to management Develops and presents oral briefings for management and/or other Campus Executives regarding findings and the status of complex and/or sensitive investigations Evaluate audit results from management’s perspective, even when defined criteria or standards do not exist Elicit information from knowledgeable internal/external sources about areas and functions to determine Other Duties as Assigned Minimum Qualifications Bachelor’s degree from an accredited four-year college or university, with strong preference given to and/or a Master’s degree in Business, Human Resources, or closely-related field will be considered. At least 3-5 years managing compliance programs Excellent knowledge of University and/or Compliance and Regulatory requirements, including policies, practices and state and federal laws. Demonstrated ability to research and analyze data and use data to develop findings and formulate policies and procedures Demonstrated adaptability and ability to work strategically, meet deadlines and objectives and juggle multiple demands in a fast-paced, multi-task work environment Strong skills in negotiation, relationship building, problem solving and timely problem escalation Demonstrated ability to work effectively across organizational lines in a diverse work environment Excellent written and oral communication skills Excellent time management and organization skills Detail oriented but able to quickly grasp the big picture Proficient in MS Office and the use of relevant business information and computing systems Preference for experience in higher education with an understanding of a unionized environment Minimal travel required Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Human Resources Manager of Regulatory Programs and Whistleblower Compliance Administrator Level This position is an MPP I in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President of Human Resources (AVPHR). SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Human Resources Appointment Type At-Will Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,084.00 - $7,917.00 Per Month ($85,008.00 - $95,004.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Associate Vice President of Human Resources (AVPHR), the Human Resources Manager of Regulatory Programs and Whistleblower Compliance is responsible for implementation and administration of regulatory programs, such as Conflict of Interest (COI), Outside Employment, Background Check Policy, Employee Mandated Trainings and serve as the direct point of contact to employees, students, visitors, contractors and 3rd party vendors for Whistleblower complaints. This position requires someone who is experienced in the areas of compliance, investigation, organization and understands the importance of timely reporting and follow up. This position is expected to be a collaborative member of the HR team and campus community. Incumbent of this position is expected to be an active member of the campuswide Time, Place and Manner committee. Position Information Regulatory Program Management Conflict of Interest (COI): Serve as the campus COI Officer, overseeing all administrative functions and responsibilities to ensure campus compliance with state and CSU systemwide policy and COI Handbook Designate new/changed positions; ensures assuming/leaving office documentation and training is completed; reviews gift of agency submittals; coordinates with Chancellor’s Office (CO) on annual COI notice to designated positions and oversight of annual Form 700 filings; coordinates and oversight of annual outside employment notice/filing for management personnel; serve as primary point of contact for campus COI questions. Child Abuse & Neglect Reporting Act (CANRA): Serve as designated position to ensure the campus follows CSU Executive Order 1083 (Child Abuse & Neglect Reporting Act), by identifying the appropriate designation for all employee positions and ensuring appropriate training and proper posting requirements are met. Employee Background Check Policy: Responsible for the university’s compliance with CSU policy and administering background check programs and procedures; responsible for administration and oversight of Campus Community Member requests, ensuring compliance with background checks as required by policy for non-employee affiliates; partner with Enterprise Risk Management to ensure participants of the campus Youth Protection Program (YPP) are in compliance with background check policy prior to participation in the program. HR Policy Administration: Responsible for annual review of HR compliance-related policies and procedures and recommend any changes to align with the CSU and other regulatory agencies Whistleblower Investigations and Management Serve as the campus administrator for Whistleblower complaints, ensuring compliance with California Legislature, California State University and SF State polices and standards. Prepare annual Whistleblower Communication to Campus constituencies as well as reporting to California State Auditor’s Office. Conducts independent investigations of assigned whistleblower complaints. Assists in developing and documenting Whistleblower protocols Adheres to the CSU Whistleblower complaint process Conducts inquiries into possible violations of executive order, rules and regulations for all matters that fall within the Whistleblower Program's authorities and responsibilities Develops and implements investigative plans for investigations and projects Responds to complainants within prescribed timelines Maintains records relating to investigations Gathers and analyzes information, documents and/or other evidence required Makes recommendations to the AVPHR, and other appropriate parties as needed, regarding actions that should be taken to address identified violations Develops and presents written documents that include reports of investigation and memoranda to management Develops and presents oral briefings for management and/or other Campus Executives regarding findings and the status of complex and/or sensitive investigations Evaluate audit results from management’s perspective, even when defined criteria or standards do not exist Elicit information from knowledgeable internal/external sources about areas and functions to determine Other Duties as Assigned Minimum Qualifications Bachelor’s degree from an accredited four-year college or university, with strong preference given to and/or a Master’s degree in Business, Human Resources, or closely-related field will be considered. At least 3-5 years managing compliance programs Excellent knowledge of University and/or Compliance and Regulatory requirements, including policies, practices and state and federal laws. Demonstrated ability to research and analyze data and use data to develop findings and formulate policies and procedures Demonstrated adaptability and ability to work strategically, meet deadlines and objectives and juggle multiple demands in a fast-paced, multi-task work environment Strong skills in negotiation, relationship building, problem solving and timely problem escalation Demonstrated ability to work effectively across organizational lines in a diverse work environment Excellent written and oral communication skills Excellent time management and organization skills Detail oriented but able to quickly grasp the big picture Proficient in MS Office and the use of relevant business information and computing systems Preference for experience in higher education with an understanding of a unionized environment Minimal travel required Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band 10 Annual Salary: $139,192.00 (Minimum) - $210,876.00 (Maximum) Note: The negotiable salary offer will be between $139,192.00/year - $197,447.18/year, commensurate with education and experience. Current Assignment The selected incumbent will be responsible for the overall management of BART's Asset Management program and will lead BART’s Asset Management Program towards ISO55000 certification, collaborate with cross functional stakeholders to develop systematic processes that manage strategic risk to organizational objectives, and coordinate the Asset Management Program’s maturity across the Agency: - Advance the BART Asset Management Program in accordance with international best practices, and as guided by the Asset Management Policy, to identify and minimize risk to the BART mission, vision, goals and objectives. - Integrate physical asset management principles and advanced statistical modeling to provide governance and insight over BART's $40 billion-dollar asset inventory and ensure compliance with FTA, and other oversight agencies’, asset management requirements. - Develop innovative ways/systematic processes to identify & communicate strategic risk to the BART Strategic Plan Framework (BSP) including documenting/tracking the activities of all BART Departments while maintaining line of sight with the BSP goals and objectives. - Ability to compose required documentation to address compliance requirements, synthesize various stakeholder needs/contributions, and communicate Asset Management Program activities in a polished and professional manner to all levels of the District. - Initiates and implements both project and process governance frameworks to improve transparency and internal controls. Program documentation must be compliant, professionally presented, and appropriate for the audience. - Understands government funding options/restrictions and develop strategic relationships with key departments (Budget, Performance & Risk, Strategic Planning) to identify/recommend solutions to problems (mitigate risk). - Stays abreast of international asset management initiatives and persuades stakeholders to support new strategic initiatives to mature BART's asset management way of life. - Must be gently relentless in implementation skills/follow up with Districtwide departments to ensure the completion of activities accurately and on-time for executive management (General Manager, AGM of Performance & Finance, etc.). - Knowledge of FTA Asset Management requirements and international "strategic" asset management best practices. - Experience with internal audit, governance and or compliance preferably in a government agency. - Occasional travel is required to represent BART in national asset management conferences/FTA Roundtable (meetings). Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes leadership and management responsibility for the District’s strategic asset management program, including assisting in the development and implementation of data governance required to meet international standards. Develops, implements and manages the District’s advanced statistical modeling, data mining, segmentation and quantitative analyses, and documentation process activities related to the Strategic Asset Management program. Manages the District’s asset management data-driven decision-making process to inform decision makers of strategic risks and monitor/track risk applications to mitigate identified risks. Ensures compliance with asset management related regional and/or federal reporting requirements. Partners with departments to identify, guide, and advise on Strategic Asset Management activities and operations including the identification of key performance indicators related to asset management. Collaborates with the Office of the Chief Information Officer (OCIO) to drive innovative analytics and data science solutions, including data, tools, methods, and infrastructure. Manages the preparation and coordination of reports including recommendations to the Board of Directors, committees and other management staff; manages the preparation of correspondence, reports and documents for completeness, accuracy and compliance with District policies and procedures and the maintenance of accurate records and files. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures. Supervises staff and outside contractors; serves as liaison between departments and departments and/or executive offices to ensure program and project implementation. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Stays abreast of industry trends, techniques, tools and use cases to steer internal improvement and innovation of advanced analytics and data science. Minimum Qualifications Education : Possession of a bachelor’s degree in Business, Engineering, Mathematics, Finance, Computer Science, or a closely related field from an accredited college or university. Experience : The equivalent of five (5) years of full-time progressively responsible experience in asset management, strategic planning, change management, operations or performance management experience or related experience. At least two (2) years of required experience must have included management level responsibilities. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics of enterprise grade relational databases, configuration management and the practical application of computerized maintenance management systems (CMMS) data Operational characteristics of Enterprise Asset Management (EAM) systems, performance management systems and enterprise risk frameworks Methods and techniques of contract development and program development International Best Practices in Strategic Asset Management (ISO55000), Reliability Engineering or Quality Management principles Funding constraints and regulatory policies/procedures of BART or similar agencies Related Federal, State and local laws, codes and regulations Skill/Ability in : Designing, documenting and implementing entity-wide change management processes including necessary communication strategies Creating and applying a strategic risk framework that records entity-wide activities and identifies risks to organizational objectives Analyzing complex and difficult process control problems, evaluating alternatives and reaching sound conclusions (provide supporting evidence) Staying abreast and quickly absorbing the function of changing technological tools and recommending/applying them to continually improve/mature BART’s asset management program Identifying risks/inefficiencies in business processes, performing root cause analyses, recommending creative solutions and implementing performance monitoring procedures to track and document risk application effectiveness Comprehending and translating highly complex data models and concepts to all stakeholders Directing and coordinating the work of lower level staff and ensuring objectives are met in a matrixed reporting structure Interpreting, applying and ensuring compliance with Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing to stakeholders at all levels of the Agency Operating office equipment including computers and supporting word processing, spreadsheet and presentation applications Establishing and maintaining effective working relationships with those contacted during the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band 10 Annual Salary: $139,192.00 (Minimum) - $210,876.00 (Maximum) Note: The negotiable salary offer will be between $139,192.00/year - $197,447.18/year, commensurate with education and experience. Current Assignment The selected incumbent will be responsible for the overall management of BART's Asset Management program and will lead BART’s Asset Management Program towards ISO55000 certification, collaborate with cross functional stakeholders to develop systematic processes that manage strategic risk to organizational objectives, and coordinate the Asset Management Program’s maturity across the Agency: - Advance the BART Asset Management Program in accordance with international best practices, and as guided by the Asset Management Policy, to identify and minimize risk to the BART mission, vision, goals and objectives. - Integrate physical asset management principles and advanced statistical modeling to provide governance and insight over BART's $40 billion-dollar asset inventory and ensure compliance with FTA, and other oversight agencies’, asset management requirements. - Develop innovative ways/systematic processes to identify & communicate strategic risk to the BART Strategic Plan Framework (BSP) including documenting/tracking the activities of all BART Departments while maintaining line of sight with the BSP goals and objectives. - Ability to compose required documentation to address compliance requirements, synthesize various stakeholder needs/contributions, and communicate Asset Management Program activities in a polished and professional manner to all levels of the District. - Initiates and implements both project and process governance frameworks to improve transparency and internal controls. Program documentation must be compliant, professionally presented, and appropriate for the audience. - Understands government funding options/restrictions and develop strategic relationships with key departments (Budget, Performance & Risk, Strategic Planning) to identify/recommend solutions to problems (mitigate risk). - Stays abreast of international asset management initiatives and persuades stakeholders to support new strategic initiatives to mature BART's asset management way of life. - Must be gently relentless in implementation skills/follow up with Districtwide departments to ensure the completion of activities accurately and on-time for executive management (General Manager, AGM of Performance & Finance, etc.). - Knowledge of FTA Asset Management requirements and international "strategic" asset management best practices. - Experience with internal audit, governance and or compliance preferably in a government agency. - Occasional travel is required to represent BART in national asset management conferences/FTA Roundtable (meetings). Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes leadership and management responsibility for the District’s strategic asset management program, including assisting in the development and implementation of data governance required to meet international standards. Develops, implements and manages the District’s advanced statistical modeling, data mining, segmentation and quantitative analyses, and documentation process activities related to the Strategic Asset Management program. Manages the District’s asset management data-driven decision-making process to inform decision makers of strategic risks and monitor/track risk applications to mitigate identified risks. Ensures compliance with asset management related regional and/or federal reporting requirements. Partners with departments to identify, guide, and advise on Strategic Asset Management activities and operations including the identification of key performance indicators related to asset management. Collaborates with the Office of the Chief Information Officer (OCIO) to drive innovative analytics and data science solutions, including data, tools, methods, and infrastructure. Manages the preparation and coordination of reports including recommendations to the Board of Directors, committees and other management staff; manages the preparation of correspondence, reports and documents for completeness, accuracy and compliance with District policies and procedures and the maintenance of accurate records and files. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures. Supervises staff and outside contractors; serves as liaison between departments and departments and/or executive offices to ensure program and project implementation. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Stays abreast of industry trends, techniques, tools and use cases to steer internal improvement and innovation of advanced analytics and data science. Minimum Qualifications Education : Possession of a bachelor’s degree in Business, Engineering, Mathematics, Finance, Computer Science, or a closely related field from an accredited college or university. Experience : The equivalent of five (5) years of full-time progressively responsible experience in asset management, strategic planning, change management, operations or performance management experience or related experience. At least two (2) years of required experience must have included management level responsibilities. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics of enterprise grade relational databases, configuration management and the practical application of computerized maintenance management systems (CMMS) data Operational characteristics of Enterprise Asset Management (EAM) systems, performance management systems and enterprise risk frameworks Methods and techniques of contract development and program development International Best Practices in Strategic Asset Management (ISO55000), Reliability Engineering or Quality Management principles Funding constraints and regulatory policies/procedures of BART or similar agencies Related Federal, State and local laws, codes and regulations Skill/Ability in : Designing, documenting and implementing entity-wide change management processes including necessary communication strategies Creating and applying a strategic risk framework that records entity-wide activities and identifies risks to organizational objectives Analyzing complex and difficult process control problems, evaluating alternatives and reaching sound conclusions (provide supporting evidence) Staying abreast and quickly absorbing the function of changing technological tools and recommending/applying them to continually improve/mature BART’s asset management program Identifying risks/inefficiencies in business processes, performing root cause analyses, recommending creative solutions and implementing performance monitoring procedures to track and document risk application effectiveness Comprehending and translating highly complex data models and concepts to all stakeholders Directing and coordinating the work of lower level staff and ensuring objectives are met in a matrixed reporting structure Interpreting, applying and ensuring compliance with Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing to stakeholders at all levels of the Agency Operating office equipment including computers and supporting word processing, spreadsheet and presentation applications Establishing and maintaining effective working relationships with those contacted during the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants Position Overview: The position of IT Project Manager Sr. in the Project Management Office is responsible for managing multiple enterprise-wide IT projects impacting one or more City departments from business case to implementation and transition to operations. Exceptional stakeholder and communication management is essential in delivering technology solutions, communicating across a wide spectrum of audiences, and generating understanding and engagement within those audiences. Responsibilities include developing charter, project scope, resource requirements, work plans, time schedules, communication plans, and creating work assignments to meet project or program objectives. This position is also responsible for writing RFPs, managing vendor contracts, performance, deliverables and payments. IT Project Manager Sr. should work towards meeting Project Management Office goals and objectives and contribute to the goal of continuous improvement of the PMO . This position is also expected to mentor IT Project Managers as needed. This position is remote, however onsite presence may be required, as operational needs determine. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $44.62 - $60.90 Hours Standard business hours Job Close Date 04/22/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Austin, Texas Preferred Qualifications Preferred Experience: Experience leading complex IT projects that impact multiple groups or departments utilizing an industry recognized project management model. Experience collaborating across cross-functional teams and effectively managing projects for technology solutions. Experience in preparing and managing budgets, procurement of IT services, hardware and software, development of RFPs, SOWs, and contract and vendor management. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. A Master’s Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Describe in detail, your experience leading complex IT projects that impact multiple groups or departments utilizing an industry recognized project management model. (Open Ended Question) * Describe your experience collaborating across cross-functional teams and effectively managing projects for technology solutions. (Open Ended Question) * Describe your experience in preparing and managing budgets, procurement of IT services, hardware and software, development of RFPs, SOWs, and contract and vendor management. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 08, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants Position Overview: The position of IT Project Manager Sr. in the Project Management Office is responsible for managing multiple enterprise-wide IT projects impacting one or more City departments from business case to implementation and transition to operations. Exceptional stakeholder and communication management is essential in delivering technology solutions, communicating across a wide spectrum of audiences, and generating understanding and engagement within those audiences. Responsibilities include developing charter, project scope, resource requirements, work plans, time schedules, communication plans, and creating work assignments to meet project or program objectives. This position is also responsible for writing RFPs, managing vendor contracts, performance, deliverables and payments. IT Project Manager Sr. should work towards meeting Project Management Office goals and objectives and contribute to the goal of continuous improvement of the PMO . This position is also expected to mentor IT Project Managers as needed. This position is remote, however onsite presence may be required, as operational needs determine. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $44.62 - $60.90 Hours Standard business hours Job Close Date 04/22/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Austin, Texas Preferred Qualifications Preferred Experience: Experience leading complex IT projects that impact multiple groups or departments utilizing an industry recognized project management model. Experience collaborating across cross-functional teams and effectively managing projects for technology solutions. Experience in preparing and managing budgets, procurement of IT services, hardware and software, development of RFPs, SOWs, and contract and vendor management. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. A Master’s Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Describe in detail, your experience leading complex IT projects that impact multiple groups or departments utilizing an industry recognized project management model. (Open Ended Question) * Describe your experience collaborating across cross-functional teams and effectively managing projects for technology solutions. (Open Ended Question) * Describe your experience in preparing and managing budgets, procurement of IT services, hardware and software, development of RFPs, SOWs, and contract and vendor management. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County IT Department is seeking qualified candidates to apply for the Information Security Manager position . The ideal candidate is driven by the mission to protect critical information assets and infrastructure, adept at navigating complex regulatory landscapes and implementing robust security measures to safeguard sensitive data . As a vital member of our organization, you will be instrumental in designing, implementing, and managing comprehensive security strategies to ensure the integrity and confidentiality of our systems and data . If you are passionate about serving the public interest through effective cybersecurity practices and possess the expertise to mitigate evolving threats, we encourage you to apply for this crucial role at Clark County. The IT Manager position at Clark County encompasses a vital leadership role within the organization, overseeing a specific area of expertise among four available specializations. The successful candidate will lead a dedicated team, collaborate with peers across specializations, and report to the Deputy CIOs and CIO, who work collectively on all facets of information technology. Further details regarding the responsibilities and scope of the role are outlined below. This posting is specifically for the role of IT Manager - Security Services. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. This position is a management position and excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Computer Science, Mathematics, Business Administration, or a field related to the work AND five (5) years full-time experience in operating system design and development, acquisition, database or data communication development or similar information technology in a large, multi-processing environment, including two (2) years of supervisory/management experience. Equivalent combination of education and/or experience may be considered. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Licensing/Certification: For Security Services: Certified Information Systems Security Professional or equivalent certifications. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent on the results of a pre-employment drug examination. EXAMPLES OF DUTIES Plans, organizes, assigns, supervises, reviews, and evaluates the work of professional, technical support and operational staff. Recommends selection of staff; trains staff and provides for their professional development; administers discipline as required. Develops and implements goals, objectives, policies, procedures, and work standards for the division; prepares and administers the division's budget. Participates in long and short-term departmental strategic planning; maintains performance measurements toward meeting objectives of the departmental strategic plan. Maintains current knowledge of hardware and software options; recommends modifications and upgrades to management staff to improve effectiveness and efficiency of operation. Contributes to the overall quality of the division's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures. Interacts with the other Division Managers of the department to ensure smooth and efficient customer service delivery of all products and services. Maintains accurate records and files; prepares user instructions, documentation, correspondence, and a variety of written materials. Uses standard office equipment in the course of the work; may drive a motor vehicle or arrange for appropriate transportation in order to attend off-site meetings and visit various work sites. Technical Support Oversees systems administration and related support to the County's, department's or agency's large scale, multiple computer system; ensures that operating systems are current and optimal to meet the needs of customer departments. Oversees multi-shift, multi-processing multiple computer system operations, help desk and customer support, and data control functions. Oversees and provides first-level support for personal computer and network customer operational support and training activities; direct the installation of all County, departmental or agency personal computers and local area networks. Plans and evaluates data communication hardware and software requirements; directs purchase and installation of such equipment. Coordinates the installation of centralized computer hardware and such associated elements as power and cooling. Confers with County department representatives and members of other local agencies regarding hardware and software purchases and upgrades; evaluates vendors and recommends options; reviews all computer-related purchase requests prior to processing by Purchasing staff. Project Management Oversees information technology projects; sets priorities and timelines and ensures that projects meet customer requirements. Oversees the work of consultants who are contracted to supplement IT project activities; negotiates and develops contracts for professional services. Determines the standard approaches, funding requirements, project management techniques and appropriate methodology for information technology projects. Ensures that quality assurance and security elements are incorporated into systems development projects. Provides project reporting and customer communication on all phases of project activity. Assists in defining the County's information technology program including participating and contributing to the development and execution of the Enterprise IT strategic plan. Confers with County department representatives and members of other local agencies, regarding business needs, functional requirements and resource needs and recommends options. Determines project goals and requirements including size, scope, funding, IT and customer departmental staff and time frames needed to successfully initiate, implement and maintain information system projects. Determines project approach and develops detailed project plans, budgets, charters, and time schedules to successfully implement approved systems; communicates project requirements and assigns project phases to technical project teams. Identifies and selects vendors; negotiates vendor contracts and price agreements; writes and submits final project proposals to CIO and other senior management for review and approval. Application Support Oversees information technology business application projects; sets priorities and timelines and ensures that projects meet customer requirements. Oversees the work of consultants who are contracted to perform business application enhancement and maintenance activities; negotiates and develops contracts for professional services. Determines the standard approaches, funding requirements, project management techniques and appropriate methodology for application enhancement and maintenance projects. Ensures that quality assurance and security elements are incorporated into application enhancement and maintenance projects. Monitors, tracks and reports on application effectiveness and availability. Provides project reporting and customer communication on all phases of project activity. Assists in defining the County's information technology program including participating and contributing to the development and execution of the enterprise information technology strategic plan. Oversees the development of documentation and customer training to ensure the most effective and efficient use of systems and programs. Confers with County department representatives and members of other local agencies regarding hardware and software purchases and upgrades; evaluates vendors and recommends options. Security Services Develop and execute a comprehensive cybersecurity strategy aligned with the County’s business goals and risk tolerance. Lead and mentor a team of cybersecurity analysts and specialists, providing guidance, training, and support to ensure the team’s success. Oversee day-to-day security operations, including monitoring and incident response, to detect, respond to, and mitigate security threats. Develop and maintain cybersecurity policies, procedures, and standards that comply with relevant regulations and industry best practices. Conduct regular risk assessments and vulnerability assessments to identify and prioritize potential security risks and vulnerabilities. Promote a culture of security awareness and education throughout the County, ensuring all employees are well-informed about cybersecurity best practices. Ensure compliance with relevant cybersecurity regulations, standards, and frameworks and manage audit and assessment processes. Lead the incident response team in the event of security incidents or breaches, coordinating efforts to minimize impact and ensure proper resolution. Evaluate and manage third-party vendor security assessments and relationships to protect the County’s data and assets. Stay current with emerging cybersecurity technologies and trends and make recommendations for the acquisition and implementation of new security tools and solutions. Assists with managing the cybersecurity budget, allocating resources effectively to meet security objectives while ensuring cost-effectiveness. Prepare and present regular reports on the organization’s cybersecurity posture and key performance indicators to senior management. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 4/23/2024 5:01 PM Pacific
Apr 10, 2024
Full Time
ABOUT THE POSITION The Clark County IT Department is seeking qualified candidates to apply for the Information Security Manager position . The ideal candidate is driven by the mission to protect critical information assets and infrastructure, adept at navigating complex regulatory landscapes and implementing robust security measures to safeguard sensitive data . As a vital member of our organization, you will be instrumental in designing, implementing, and managing comprehensive security strategies to ensure the integrity and confidentiality of our systems and data . If you are passionate about serving the public interest through effective cybersecurity practices and possess the expertise to mitigate evolving threats, we encourage you to apply for this crucial role at Clark County. The IT Manager position at Clark County encompasses a vital leadership role within the organization, overseeing a specific area of expertise among four available specializations. The successful candidate will lead a dedicated team, collaborate with peers across specializations, and report to the Deputy CIOs and CIO, who work collectively on all facets of information technology. Further details regarding the responsibilities and scope of the role are outlined below. This posting is specifically for the role of IT Manager - Security Services. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. This position is a management position and excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Computer Science, Mathematics, Business Administration, or a field related to the work AND five (5) years full-time experience in operating system design and development, acquisition, database or data communication development or similar information technology in a large, multi-processing environment, including two (2) years of supervisory/management experience. Equivalent combination of education and/or experience may be considered. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Licensing/Certification: For Security Services: Certified Information Systems Security Professional or equivalent certifications. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent on the results of a pre-employment drug examination. EXAMPLES OF DUTIES Plans, organizes, assigns, supervises, reviews, and evaluates the work of professional, technical support and operational staff. Recommends selection of staff; trains staff and provides for their professional development; administers discipline as required. Develops and implements goals, objectives, policies, procedures, and work standards for the division; prepares and administers the division's budget. Participates in long and short-term departmental strategic planning; maintains performance measurements toward meeting objectives of the departmental strategic plan. Maintains current knowledge of hardware and software options; recommends modifications and upgrades to management staff to improve effectiveness and efficiency of operation. Contributes to the overall quality of the division's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures. Interacts with the other Division Managers of the department to ensure smooth and efficient customer service delivery of all products and services. Maintains accurate records and files; prepares user instructions, documentation, correspondence, and a variety of written materials. Uses standard office equipment in the course of the work; may drive a motor vehicle or arrange for appropriate transportation in order to attend off-site meetings and visit various work sites. Technical Support Oversees systems administration and related support to the County's, department's or agency's large scale, multiple computer system; ensures that operating systems are current and optimal to meet the needs of customer departments. Oversees multi-shift, multi-processing multiple computer system operations, help desk and customer support, and data control functions. Oversees and provides first-level support for personal computer and network customer operational support and training activities; direct the installation of all County, departmental or agency personal computers and local area networks. Plans and evaluates data communication hardware and software requirements; directs purchase and installation of such equipment. Coordinates the installation of centralized computer hardware and such associated elements as power and cooling. Confers with County department representatives and members of other local agencies regarding hardware and software purchases and upgrades; evaluates vendors and recommends options; reviews all computer-related purchase requests prior to processing by Purchasing staff. Project Management Oversees information technology projects; sets priorities and timelines and ensures that projects meet customer requirements. Oversees the work of consultants who are contracted to supplement IT project activities; negotiates and develops contracts for professional services. Determines the standard approaches, funding requirements, project management techniques and appropriate methodology for information technology projects. Ensures that quality assurance and security elements are incorporated into systems development projects. Provides project reporting and customer communication on all phases of project activity. Assists in defining the County's information technology program including participating and contributing to the development and execution of the Enterprise IT strategic plan. Confers with County department representatives and members of other local agencies, regarding business needs, functional requirements and resource needs and recommends options. Determines project goals and requirements including size, scope, funding, IT and customer departmental staff and time frames needed to successfully initiate, implement and maintain information system projects. Determines project approach and develops detailed project plans, budgets, charters, and time schedules to successfully implement approved systems; communicates project requirements and assigns project phases to technical project teams. Identifies and selects vendors; negotiates vendor contracts and price agreements; writes and submits final project proposals to CIO and other senior management for review and approval. Application Support Oversees information technology business application projects; sets priorities and timelines and ensures that projects meet customer requirements. Oversees the work of consultants who are contracted to perform business application enhancement and maintenance activities; negotiates and develops contracts for professional services. Determines the standard approaches, funding requirements, project management techniques and appropriate methodology for application enhancement and maintenance projects. Ensures that quality assurance and security elements are incorporated into application enhancement and maintenance projects. Monitors, tracks and reports on application effectiveness and availability. Provides project reporting and customer communication on all phases of project activity. Assists in defining the County's information technology program including participating and contributing to the development and execution of the enterprise information technology strategic plan. Oversees the development of documentation and customer training to ensure the most effective and efficient use of systems and programs. Confers with County department representatives and members of other local agencies regarding hardware and software purchases and upgrades; evaluates vendors and recommends options. Security Services Develop and execute a comprehensive cybersecurity strategy aligned with the County’s business goals and risk tolerance. Lead and mentor a team of cybersecurity analysts and specialists, providing guidance, training, and support to ensure the team’s success. Oversee day-to-day security operations, including monitoring and incident response, to detect, respond to, and mitigate security threats. Develop and maintain cybersecurity policies, procedures, and standards that comply with relevant regulations and industry best practices. Conduct regular risk assessments and vulnerability assessments to identify and prioritize potential security risks and vulnerabilities. Promote a culture of security awareness and education throughout the County, ensuring all employees are well-informed about cybersecurity best practices. Ensure compliance with relevant cybersecurity regulations, standards, and frameworks and manage audit and assessment processes. Lead the incident response team in the event of security incidents or breaches, coordinating efforts to minimize impact and ensure proper resolution. Evaluate and manage third-party vendor security assessments and relationships to protect the County’s data and assets. Stay current with emerging cybersecurity technologies and trends and make recommendations for the acquisition and implementation of new security tools and solutions. Assists with managing the cybersecurity budget, allocating resources effectively to meet security objectives while ensuring cost-effectiveness. Prepare and present regular reports on the organization’s cybersecurity posture and key performance indicators to senior management. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 4/23/2024 5:01 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Open Until Filled Salary: Commensurate with experience SUMMARY This position is responsible for monitoring, maintaining, and reporting on the status of facilities and fixed assets within the Department of Enterprise Asset Management (DEAM). This position may also expand to include similar responsibilities managing assets within the Department of Parks and Recreation (DPR) and the Department of Public Works (DPW). This employee prepares variance and trend analyses of assets and components for current use and for short, medium, and long-range forecasting. Develops asset and component forecasts based on industry standards and best-practice. Manages and coordinates all activities to update DEAM’s Strategic Asset Management Plan (SAMP), Standard Operating Procedures (SOPs) and any associated risk registers with periodic and major updates. The manager works with Executive Management, Directors, Managers, Planners, and stakeholders on a regular basis to monitor the status of assets and components. Prepares and distributes detailed reports to Executive Management, Directors, Managers, Planners, and others to track asset and component information in the IBM/Maximo, Enterprise Asset Management System (EAMS). ESSENTIAL DUTIES AND RESPONSIBILITIES Manages and reports on the status of the Asset Management Program for both current use and short, medium, and long-range forecasting. Conducts analysis to capture relevant asset management information for high level and complex decision-making in planning capital rehabilitation or replacement. Responsible for ensuring the EAMS is aligned with industry standards and best-practice such as ISO55000. Using the IBM/Maximo software, examines current backlog and future asset replacements, analyzes asset performance, captures relevant asset management information for high level and complex decision-making in planning capital rehabilitation, and prepares forecasts relative to the City of Atlanta’s state of good repair (SGR) needs. Tracks assets and components for inclusion in the capital plan and assists the Budget and Finance Department as required in the annual preparation of the City of Atlanta’s Long Range Financial Plan. Works with all levels of management and stakeholders to develop asset-based projects for inclusion in the Capital Improvement Program (CIP). Monitors the asset database for data completeness, accuracy, and integrity. Develops and monitors corrective action plans to address data integrity concerns. Monitors asset Departmental risk registers and proposes corrective action plans to address and mitigate risks related to aging and non-performing assets Prepares and distributes detailed reports to Executive Management, Directors, Managers, Planners, and others to track asset and component information in IBM/Maximo. Performs other related duties as assigned. QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Engineering, Information Technology, Finance, Business Management, or related discipline is required. Eight years of progressively responsible experience in asset monitoring, tracking, and reporting required. Experience should include evaluating, analyzing, and preparing asset management progress and performance reports. High level analytical, problem solving, and organizational skills are required. Excellent verbal and written communications skills are required. Must have a high-level understanding of physical asset management competencies, theories, standards, and processes. Must be proficient in use of IBM/Maximo or equivalent asset management system, PC-based databases, and spreadsheet applications. Must be familiar with planning and delivery of capital programs, including project scope and budget development. Must possess project management skills to include a high level of concentration and attention to details. Direct experience at the Project or Program Manager level can be substituted on a year-for-year basis in lieu of educational requirement. CERTIFICATES, LICENSES, REGISTRATIONS Required: IAM - Asset Management Certificate or comparable certification within 6 months of hire date. Preferred: IAM - Asset Management Diploma or comparable Project Management Professional
Mar 08, 2024
Full Time
Posting Open Until Filled Salary: Commensurate with experience SUMMARY This position is responsible for monitoring, maintaining, and reporting on the status of facilities and fixed assets within the Department of Enterprise Asset Management (DEAM). This position may also expand to include similar responsibilities managing assets within the Department of Parks and Recreation (DPR) and the Department of Public Works (DPW). This employee prepares variance and trend analyses of assets and components for current use and for short, medium, and long-range forecasting. Develops asset and component forecasts based on industry standards and best-practice. Manages and coordinates all activities to update DEAM’s Strategic Asset Management Plan (SAMP), Standard Operating Procedures (SOPs) and any associated risk registers with periodic and major updates. The manager works with Executive Management, Directors, Managers, Planners, and stakeholders on a regular basis to monitor the status of assets and components. Prepares and distributes detailed reports to Executive Management, Directors, Managers, Planners, and others to track asset and component information in the IBM/Maximo, Enterprise Asset Management System (EAMS). ESSENTIAL DUTIES AND RESPONSIBILITIES Manages and reports on the status of the Asset Management Program for both current use and short, medium, and long-range forecasting. Conducts analysis to capture relevant asset management information for high level and complex decision-making in planning capital rehabilitation or replacement. Responsible for ensuring the EAMS is aligned with industry standards and best-practice such as ISO55000. Using the IBM/Maximo software, examines current backlog and future asset replacements, analyzes asset performance, captures relevant asset management information for high level and complex decision-making in planning capital rehabilitation, and prepares forecasts relative to the City of Atlanta’s state of good repair (SGR) needs. Tracks assets and components for inclusion in the capital plan and assists the Budget and Finance Department as required in the annual preparation of the City of Atlanta’s Long Range Financial Plan. Works with all levels of management and stakeholders to develop asset-based projects for inclusion in the Capital Improvement Program (CIP). Monitors the asset database for data completeness, accuracy, and integrity. Develops and monitors corrective action plans to address data integrity concerns. Monitors asset Departmental risk registers and proposes corrective action plans to address and mitigate risks related to aging and non-performing assets Prepares and distributes detailed reports to Executive Management, Directors, Managers, Planners, and others to track asset and component information in IBM/Maximo. Performs other related duties as assigned. QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Engineering, Information Technology, Finance, Business Management, or related discipline is required. Eight years of progressively responsible experience in asset monitoring, tracking, and reporting required. Experience should include evaluating, analyzing, and preparing asset management progress and performance reports. High level analytical, problem solving, and organizational skills are required. Excellent verbal and written communications skills are required. Must have a high-level understanding of physical asset management competencies, theories, standards, and processes. Must be proficient in use of IBM/Maximo or equivalent asset management system, PC-based databases, and spreadsheet applications. Must be familiar with planning and delivery of capital programs, including project scope and budget development. Must possess project management skills to include a high level of concentration and attention to details. Direct experience at the Project or Program Manager level can be substituted on a year-for-year basis in lieu of educational requirement. CERTIFICATES, LICENSES, REGISTRATIONS Required: IAM - Asset Management Certificate or comparable certification within 6 months of hire date. Preferred: IAM - Asset Management Diploma or comparable Project Management Professional
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties The California Department of Justice is seeking a motivated individual to work as an Information Technology Specialist I (ITS I) in the Project Management Office. Under the general direction of the IT Supervisor II, the ITS I will independently plan, organize and manage the most complex tasks related to planning and managing information technology (IT) projects at the expert level. The ITS I is responsible to plan, schedule, lead, and conduct the activities necessary to plan and manage IT projects and system development methods, based on industry best practices and alignment with the Department and Division’s vision, goals, and objectives. The ITS I will prepare, guide, and assist project team in the planning activities required for the preparation of Project Approval Lifecycle (PAL) deliverables, Special Project Reports, Post Implementation Evaluation Reports, and Financial Analysis Worksheets, apply knowledge and skills in alignment with project management concepts, principles, practices, and processes prescribed by the California Project Management Framework, Project Management Body of Knowledge, the California PAL, IT Systems Development Life Cycle standards, methodologies, processes, and State IT policies. Assignments will involve management of Delegated, Non-delegated low and medium criticality projects needed for continued operation of State business processes and/or implement legislative mandates. The project manager may be assigned to and responsible for management of multiple projects concurrently. The incumbent is involved in the planning and organization of the Department of Justice project resources to move the project towards completion. This includes resource management including finances, technology, and intellectual property. It also involves identification and management of risks, careful resource management, smart budgeting, and clear communication across multiple teams and stakeholders. This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-424206 Position #(s): 420-862-1402-037 Working Title: Information Technology Project Manager Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Project Management & Procurement Branch, Project Management & Oversight Section, Project Management Office. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 424206 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Please carefully read the following sections to apply for this position: Required Application Documents Statement of Qualifications Instructions Desirable Qualifications Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/17/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-424206 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-424206 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiating skills, and particularly the ability to represent the California Department of Justice effectively with control agencies, key customers, stakeholders and internal staff. Experience influencing, developing, and maintaining statewide policies and IT standards including coordinating with state, federal and local entities in implementing IT initiatives and policies. Experience performing project management disciplines to plan and manage IT Projects leveraging the Project Approval Lifecycle, California Project Management Framework, and Project Management Body of Knowledge. Experience with developing project management charters, WBS, plans, schedules, and conducting risk and issue assessments and analysis Strong written and verbal communication skills Strong ability to reason logically, analyze situations, and reach sound conclusions Ability to prioritize, multi-task, and manage several projects concurrently Ability to exercise good judgment, meet deadlines and consistently exercise a high degree of initiative, independence and originality Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications Applications received without an SOQ will not be considered. Read all the instructions below to complete your SOQ submission. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three questions below. The SOQ should be typed in 11 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the questions below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Please share your work experience, education, and achievements that you believe qualifies you for the DOJ IT Specialist I position. Describe in detail your knowledge and experience of the IT project management, state policies, legislative process, budgets, personnel, labor relations, and contracting processes. Describe your experience conducting planning activities required to complete California Department of Technology’s Project Approval Lifecycle stages. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/17/2024
Apr 04, 2024
Full Time
Job Description and Duties The California Department of Justice is seeking a motivated individual to work as an Information Technology Specialist I (ITS I) in the Project Management Office. Under the general direction of the IT Supervisor II, the ITS I will independently plan, organize and manage the most complex tasks related to planning and managing information technology (IT) projects at the expert level. The ITS I is responsible to plan, schedule, lead, and conduct the activities necessary to plan and manage IT projects and system development methods, based on industry best practices and alignment with the Department and Division’s vision, goals, and objectives. The ITS I will prepare, guide, and assist project team in the planning activities required for the preparation of Project Approval Lifecycle (PAL) deliverables, Special Project Reports, Post Implementation Evaluation Reports, and Financial Analysis Worksheets, apply knowledge and skills in alignment with project management concepts, principles, practices, and processes prescribed by the California Project Management Framework, Project Management Body of Knowledge, the California PAL, IT Systems Development Life Cycle standards, methodologies, processes, and State IT policies. Assignments will involve management of Delegated, Non-delegated low and medium criticality projects needed for continued operation of State business processes and/or implement legislative mandates. The project manager may be assigned to and responsible for management of multiple projects concurrently. The incumbent is involved in the planning and organization of the Department of Justice project resources to move the project towards completion. This includes resource management including finances, technology, and intellectual property. It also involves identification and management of risks, careful resource management, smart budgeting, and clear communication across multiple teams and stakeholders. This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-424206 Position #(s): 420-862-1402-037 Working Title: Information Technology Project Manager Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Project Management & Procurement Branch, Project Management & Oversight Section, Project Management Office. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 424206 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Please carefully read the following sections to apply for this position: Required Application Documents Statement of Qualifications Instructions Desirable Qualifications Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/17/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-424206 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-424206 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiating skills, and particularly the ability to represent the California Department of Justice effectively with control agencies, key customers, stakeholders and internal staff. Experience influencing, developing, and maintaining statewide policies and IT standards including coordinating with state, federal and local entities in implementing IT initiatives and policies. Experience performing project management disciplines to plan and manage IT Projects leveraging the Project Approval Lifecycle, California Project Management Framework, and Project Management Body of Knowledge. Experience with developing project management charters, WBS, plans, schedules, and conducting risk and issue assessments and analysis Strong written and verbal communication skills Strong ability to reason logically, analyze situations, and reach sound conclusions Ability to prioritize, multi-task, and manage several projects concurrently Ability to exercise good judgment, meet deadlines and consistently exercise a high degree of initiative, independence and originality Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications Applications received without an SOQ will not be considered. Read all the instructions below to complete your SOQ submission. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three questions below. The SOQ should be typed in 11 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the questions below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Please share your work experience, education, and achievements that you believe qualifies you for the DOJ IT Specialist I position. Describe in detail your knowledge and experience of the IT project management, state policies, legislative process, budgets, personnel, labor relations, and contracting processes. Describe your experience conducting planning activities required to complete California Department of Technology’s Project Approval Lifecycle stages. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/17/2024
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Open Until Filled Salary Commensurate with Experience IT Managers ensure that the City of Atlanta’s IT Enterprise Application are available, reliable, and that they meet city’s business objectives. IT Manager supports, manages, coaches, and encourages, enterprise applications staff. The Enterprise Applications Division Manager is responsible for the management of the citywide Enterprise applications and systems and administration, applications acquisition, implementation, and upgrade; standards compliance, business systems alignment with all citywide applications and systems including but not limited to Kronos, TCP, DocuSign, ServiceNow, Adobe Pro and Creative Cloud all apps and many others. IT Manager also oversees citywide Application infrastructure and data management, business intelligence and data analysis that provides quantitative and qualitative solutions to business problems. IT Manager provides direction, training, coordinates workflow and project assignments, serves as a resource for all staff assigned to Enterprise Applications. PRINCIPLE ACCOUNTABILITIES : Oversees enterprise application: Development and performance, integration, and interfacing of systems. Ensures high availability, security and accuracy of systems and data in accordance with generally accepted best practices and internal policies. Effective project management including: Accurate scoping and definition for projects Assurance that enterprise Application division projects meet or exceed business goals set for projects. Vendor collaboration and management. Staff workload and resources management. Projects and tasks reporting. Proactive project risk management. Coordination with other divisions and units within AIM and user community. Assigns, schedules, and oversees the daily activities of staff: Delegates appropriately to staff based on their job level, skills, and abilities. Promotes, implements, fosters an environment that proactively supports change and innovation. Reviews and analyzes team workload as a preliminary step before making decisions and assignments. Infuses a learning culture to drive continual improvement. Holds staff accountable, including giving them clear direction and defined objectives. Proactively engages employees in conversations about their performance. Delegates and empowers staff to meet project objectives and customer expectations and appropriately administer systems. Coordinates with AIM Management and HR on discipline and termination procedures. Develops training programs for each position in the division. Manages enterprise applications projects and priorities as assigned by the AIM management through collaborating with other division managers: Reviews and develops projects and schedules that span divisions. Develops and maintains process, procedure, and policy as appropriate. Recommends strategic technology or business system changes to the CIO and to customer groups. Participates in developing short and long-term goals for the Information Technology Department. Manages and administers service level agreements with business clients. Shares responsibility for major processes such as change management, release management, and request management. Establishes and enforces technical standards such as database, server, desktop, development, and others. Ensures that customer service and communication with customers is a priority. Recommends and manages assigned budget and any associated capital projects budgets. Monitors performance to budget and assures that city funds are managed carefully and transparently. Manages and oversees the relationships between Enterprise Applications Team and business customers to ensure that IT goals are aligned, enhances, and the city’s business strategy. Accomplishes the selection, development, design, integration, and operation of enterprise applications and business software solutions across the city of Atlanta. MINIMUM QUALIFICATIONS : Bachelor’s degree in computer science, Information Technology, Business, Public Administration, or related degree and at least 5 years of progressively responsible work in enterprise applications, including at least 2 years of supervisory experience, or any combination thereof sufficient to demonstrate competence for this position. Preferred enterprise applications management experience with demonstrable success, vendor management experience, and familiarity with the applications toolset in use at major local government agencies. Preferred skills include experience in enterprise application implementation, upgrading, managing, and supporting and modifying systems, and administration, business analysis and process improvement, application, business intelligence analytics and reporting and IT portfolio management experience. Nice to Haves: Project Management Professional Certified Scrum Master Business Analytics Certification
Apr 16, 2024
Full Time
Posting Open Until Filled Salary Commensurate with Experience IT Managers ensure that the City of Atlanta’s IT Enterprise Application are available, reliable, and that they meet city’s business objectives. IT Manager supports, manages, coaches, and encourages, enterprise applications staff. The Enterprise Applications Division Manager is responsible for the management of the citywide Enterprise applications and systems and administration, applications acquisition, implementation, and upgrade; standards compliance, business systems alignment with all citywide applications and systems including but not limited to Kronos, TCP, DocuSign, ServiceNow, Adobe Pro and Creative Cloud all apps and many others. IT Manager also oversees citywide Application infrastructure and data management, business intelligence and data analysis that provides quantitative and qualitative solutions to business problems. IT Manager provides direction, training, coordinates workflow and project assignments, serves as a resource for all staff assigned to Enterprise Applications. PRINCIPLE ACCOUNTABILITIES : Oversees enterprise application: Development and performance, integration, and interfacing of systems. Ensures high availability, security and accuracy of systems and data in accordance with generally accepted best practices and internal policies. Effective project management including: Accurate scoping and definition for projects Assurance that enterprise Application division projects meet or exceed business goals set for projects. Vendor collaboration and management. Staff workload and resources management. Projects and tasks reporting. Proactive project risk management. Coordination with other divisions and units within AIM and user community. Assigns, schedules, and oversees the daily activities of staff: Delegates appropriately to staff based on their job level, skills, and abilities. Promotes, implements, fosters an environment that proactively supports change and innovation. Reviews and analyzes team workload as a preliminary step before making decisions and assignments. Infuses a learning culture to drive continual improvement. Holds staff accountable, including giving them clear direction and defined objectives. Proactively engages employees in conversations about their performance. Delegates and empowers staff to meet project objectives and customer expectations and appropriately administer systems. Coordinates with AIM Management and HR on discipline and termination procedures. Develops training programs for each position in the division. Manages enterprise applications projects and priorities as assigned by the AIM management through collaborating with other division managers: Reviews and develops projects and schedules that span divisions. Develops and maintains process, procedure, and policy as appropriate. Recommends strategic technology or business system changes to the CIO and to customer groups. Participates in developing short and long-term goals for the Information Technology Department. Manages and administers service level agreements with business clients. Shares responsibility for major processes such as change management, release management, and request management. Establishes and enforces technical standards such as database, server, desktop, development, and others. Ensures that customer service and communication with customers is a priority. Recommends and manages assigned budget and any associated capital projects budgets. Monitors performance to budget and assures that city funds are managed carefully and transparently. Manages and oversees the relationships between Enterprise Applications Team and business customers to ensure that IT goals are aligned, enhances, and the city’s business strategy. Accomplishes the selection, development, design, integration, and operation of enterprise applications and business software solutions across the city of Atlanta. MINIMUM QUALIFICATIONS : Bachelor’s degree in computer science, Information Technology, Business, Public Administration, or related degree and at least 5 years of progressively responsible work in enterprise applications, including at least 2 years of supervisory experience, or any combination thereof sufficient to demonstrate competence for this position. Preferred enterprise applications management experience with demonstrable success, vendor management experience, and familiarity with the applications toolset in use at major local government agencies. Preferred skills include experience in enterprise application implementation, upgrading, managing, and supporting and modifying systems, and administration, business analysis and process improvement, application, business intelligence analytics and reporting and IT portfolio management experience. Nice to Haves: Project Management Professional Certified Scrum Master Business Analytics Certification
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction About the Position: Maintains and provides ongoing support and administration for all information security systems, including firewalls, web and email filtering, VPNs, IDS/IPS, WAF, secure file transfer, and other security solutions for all city departments including critical infrastructure such as Water/SCADA and Traffic. Monitors and assesses security risks and violations with the city's computing systems, communications networks and other data processing assets. Enforces security standards, policies, and solutions for the enterprise computing environment. Promotes cybersecurity awareness across the organization. Minimum Qualifications Education and Experience: Bachelor's Degree from an accredited educational institution in Computer Science or related field. Four years of experience in systems analysis or design, testing and implementation of computer-based information systems and experience working on multiple projects and assignments simultaneously required. Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted. Preferred: One or more recognized information security certification such as Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), Certified Information Security Manager (CISM), Security+, CySA+, etc. Licensing, Certifications and Other Requirements: Obtain ACJIS TOC-D certification within 1 month of hire (training provided). Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Monitors, maintains, and manages network security solutions that meet customer requirements while also ensuring the security of city systems and critical infrastructure. Administers and monitors security software systems to ensure proper operation. Responds to alerts from various systems and investigates to determine the cause. Consults and interfaces with security engineers, systems engineers, network engineers and application software staff on security issues and requirements. Conducts security risk assessments and security violation investigations and recommends action to be taken. Keeps current on the latest Information Security technology solutions and best practices. Develops information and works with staff to develop solutions to data and network security problems. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a city office environment. May have ability to work remotely. Lift and carry materials weighing up to 50 pounds. Operate a variety of standard office equipment including a computer, telephone, copy and fax machines; also requires continuous and repetitive arm, hand and eye movement. Travel to/from meetings and various locations. Benefits Highlights: The City of Scottsdale offers a comprehensive benefits package including: 12 Paid Holidays, which includes 1 Floating Holiday Vacation Accrual; starts at 10.3 hours/month Sick Leave Accrual; 8 hours/month Medical (which includes behavioral health coverage), Dental and Vision Benefits City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance Tuition Reimbursement; $2,500/year Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit Supplemental Retirement Plans through Nationwide Pet Insurance Bilingual pay compensation Please visit the Benefits Information page for more information. Click here to review the entire job description. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database Criminal Background screening Drug Screen The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 4/30/2024 11:59 PM Arizona
Apr 17, 2024
Full Time
Introduction About the Position: Maintains and provides ongoing support and administration for all information security systems, including firewalls, web and email filtering, VPNs, IDS/IPS, WAF, secure file transfer, and other security solutions for all city departments including critical infrastructure such as Water/SCADA and Traffic. Monitors and assesses security risks and violations with the city's computing systems, communications networks and other data processing assets. Enforces security standards, policies, and solutions for the enterprise computing environment. Promotes cybersecurity awareness across the organization. Minimum Qualifications Education and Experience: Bachelor's Degree from an accredited educational institution in Computer Science or related field. Four years of experience in systems analysis or design, testing and implementation of computer-based information systems and experience working on multiple projects and assignments simultaneously required. Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted. Preferred: One or more recognized information security certification such as Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), Certified Information Security Manager (CISM), Security+, CySA+, etc. Licensing, Certifications and Other Requirements: Obtain ACJIS TOC-D certification within 1 month of hire (training provided). Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Monitors, maintains, and manages network security solutions that meet customer requirements while also ensuring the security of city systems and critical infrastructure. Administers and monitors security software systems to ensure proper operation. Responds to alerts from various systems and investigates to determine the cause. Consults and interfaces with security engineers, systems engineers, network engineers and application software staff on security issues and requirements. Conducts security risk assessments and security violation investigations and recommends action to be taken. Keeps current on the latest Information Security technology solutions and best practices. Develops information and works with staff to develop solutions to data and network security problems. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a city office environment. May have ability to work remotely. Lift and carry materials weighing up to 50 pounds. Operate a variety of standard office equipment including a computer, telephone, copy and fax machines; also requires continuous and repetitive arm, hand and eye movement. Travel to/from meetings and various locations. Benefits Highlights: The City of Scottsdale offers a comprehensive benefits package including: 12 Paid Holidays, which includes 1 Floating Holiday Vacation Accrual; starts at 10.3 hours/month Sick Leave Accrual; 8 hours/month Medical (which includes behavioral health coverage), Dental and Vision Benefits City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance Tuition Reimbursement; $2,500/year Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit Supplemental Retirement Plans through Nationwide Pet Insurance Bilingual pay compensation Please visit the Benefits Information page for more information. Click here to review the entire job description. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database Criminal Background screening Drug Screen The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 4/30/2024 11:59 PM Arizona
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: 4 year degree in accounting, business, social sciences, public administration, or related field. 4 years relevant experience, including 2 years lead or supervisory experience. Masters in related field can substitute for 1 year of experience. Licenses or Certifications: CIA , CGAP , CPA , CISA , CFE , or other relevant certification required. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume and cover letter are required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft Excel - will be assessed through skills testing with a required minimum passing score of 70%. Your skill level in Business Writing will also be assessed through a writing assessment. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. AW must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with AWU , as well as current AWU employees considering Secondary employment. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.05 - $42.14 Hours 8:00 a.m. - 5:00 p.m. Monday-Friday, with limited flexibility. Austin Water has a hybrid Flexible Work Program, and eligible employees may participate with supervisor approval. Job Close Date 04/29/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 625 East 10th Street, Austin, TX Preferred Qualifications Preferred Experience: Experience leading audits and audit teams. Experience working as a government auditor or internal auditor. Experience conducting fraud investigations. Experience using TeamMate or TeamMate+ audit software or other electronic working paper software. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manage complex audits, large projects, or fraud investigations. Prepare risk assessments of the department or specific processes to be audited. Plan audits, including objectives, scope, methodologies and audit program. Collect, review, and analyze various types of information and data that are significant to the project. Perform interviews of personnel in the course of performing projects. Perform tests of internal controls to ensure safeguarding of assets, compliance with laws and policies, accomplishment of objectives, reliability of information, and efficiency of operations. Prepare and review work papers and draft audit reports. Develop conclusions, recommend improvements and communicate audit results to auditees. Present audit results to audit committee and/or executive management. Develop audit policies, procedures, and templates. Coordinate with other agencies and auditors. Coach others on audit skills. Responsibilities - Supervision and/or Leadership Exercised: This position is not responsible for supervising but may lead multiple projects, assign project tasks to others, review tasks performed by others, and coach others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the concepts for review and evaluation of internal control systems and auditing procedures. Knowledge of enterprise risk management methodologies. Knowledge of and ability to adhere to appropriate professional standards, including the Yellow Book and Red Book. Knowledge of statistical analysis and principles. Knowledge of theories, principles, and practices of investigation as well as the ability to apply such knowledge to fraud investigations involving government activities and resources. Knowledge of performance measurement principles. Knowledge of audit project management. Knowledge of City of Austin and departmental auditing policies and procedures (preferred qualification). Knowledge of departmental business operations with regards to management practices, internal controls (preferred qualification). Knowledge of governmental and/or utility accounting principles (preferred qualification). Skilled in effective oral and/or written communication. Skilled in completing assigned duties and functions in a timely and effective manner. Skilled in resolving problems or situations requiring the exercise of good judgment. Skilled in examining financial and operational information systems. Skilled in identifying, obtaining, and analyzing information from a variety of sources, evaluating facts, and employing sound deductive reasoning to draw appropriate conclusions and make improvement recommendations. Skilled in compiling information and creating and delivering clear, concise, deductive, and fact-based project reports. Skilled in the development of the audit scope, objectives and methodology to identify and address risks and meet client needs. Skilled in developing and executing effective procedures for accomplishing an audit. Skilled in planning, leading, and coordinating fraud investigation, detection, and control projects. Skilled in identifying and conceptualizing complex issues, anticipate obstacles and propose solutions to overcome potential problems. Skilled in establishing and maintaining good working relations with other City employees and the public. Skilled in flexibility, versatility and effective team building to achieve project goals and objectives. Ability to maintain integrity, objectivity, and independence and implement appropriate standards of care in all scopes of work. Ability to consider alternative ideas or points of view. Ability to maintain high ethical standards in difficult situations. Ability to manage project tasks, resources, and timelines in an effective manner for multiple projects at a time. Ability to recognize the risks inherent to the subject matter of the project. Ability to coach and train others regarding processes and skills. Demonstrated commitment to continuous learning and growth through the development of new skills, pursuit of applicable professional certifications, and involvement in professional organizations. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a 4-year degree in accounting, business, social sciences, public administration, or related field, and 4 years relevant experience, including 2 years of lead or supervisory experience. A Master's degree in a related field can substitute for 1 year of experience. CIA, CGAP, CPA, CISA, CFE or other relevant certification is required. Do you meet these minimum qualifications? Yes No * Which of the following certifications do you currently hold? Certified Internal Auditor (CIA) Certified Fraud Examiner (CFE) Certified Information Systems Auditor (CISA) Certified Government Auditing Professional (CGAP) Certified Public Accountant (CPA) Certified Information Security Manager (CISM) Certified in Risk and Information Systems Control (CRISC) Certified in Governance of Enterprise IT (CGEIT) None * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have experience working as a government auditor or internal auditor? Both - (6.0 points) Governmental Auditor - (3.0 points) Internal Auditor - (3.0 points) Neither - (0.0 points) * Do you have experience leading and/or assisting with fraud investigations? Both - (6.0 points) Leading - (4.0 points) Assisting - (2.0 points) Neither - (0.0 points) * Which of the following describes the highest-level Teammate, Teammate+, or other electronic working paper software user role you have been assigned? None (0.0 points) Observer. Has view-only access Test Reviewer. Has the ability to view all data and can mark the procedures under the project as reviewed - (2-0 points) Test Manager: Can add and manage the procedures under the project. Has full access over the procedures, workpapers, issues and recommendations, and coaching notes. - (3.0 points) Manager Reviewer: Can add and get and update objects, add or generate audit reports, etc. Can view all data, mark the objects under the project as reviewed, and create issues and coaching notes. - (4.0 points) Owner: Can perform any available action within the project including closing the project, updating the profile, adding and getting and updating objects, adding or generating audit reports, etc. - (5.0 points) System Administrator: Can create roles, groups, and manage the TeamMate, TeamMate+ or other electronic working paper application. - (10.0 points) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: 4 year degree in accounting, business, social sciences, public administration, or related field. 4 years relevant experience, including 2 years lead or supervisory experience. Masters in related field can substitute for 1 year of experience. Licenses or Certifications: CIA , CGAP , CPA , CISA , CFE , or other relevant certification required. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume and cover letter are required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft Excel - will be assessed through skills testing with a required minimum passing score of 70%. Your skill level in Business Writing will also be assessed through a writing assessment. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. AW must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with AWU , as well as current AWU employees considering Secondary employment. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.05 - $42.14 Hours 8:00 a.m. - 5:00 p.m. Monday-Friday, with limited flexibility. Austin Water has a hybrid Flexible Work Program, and eligible employees may participate with supervisor approval. Job Close Date 04/29/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 625 East 10th Street, Austin, TX Preferred Qualifications Preferred Experience: Experience leading audits and audit teams. Experience working as a government auditor or internal auditor. Experience conducting fraud investigations. Experience using TeamMate or TeamMate+ audit software or other electronic working paper software. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manage complex audits, large projects, or fraud investigations. Prepare risk assessments of the department or specific processes to be audited. Plan audits, including objectives, scope, methodologies and audit program. Collect, review, and analyze various types of information and data that are significant to the project. Perform interviews of personnel in the course of performing projects. Perform tests of internal controls to ensure safeguarding of assets, compliance with laws and policies, accomplishment of objectives, reliability of information, and efficiency of operations. Prepare and review work papers and draft audit reports. Develop conclusions, recommend improvements and communicate audit results to auditees. Present audit results to audit committee and/or executive management. Develop audit policies, procedures, and templates. Coordinate with other agencies and auditors. Coach others on audit skills. Responsibilities - Supervision and/or Leadership Exercised: This position is not responsible for supervising but may lead multiple projects, assign project tasks to others, review tasks performed by others, and coach others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the concepts for review and evaluation of internal control systems and auditing procedures. Knowledge of enterprise risk management methodologies. Knowledge of and ability to adhere to appropriate professional standards, including the Yellow Book and Red Book. Knowledge of statistical analysis and principles. Knowledge of theories, principles, and practices of investigation as well as the ability to apply such knowledge to fraud investigations involving government activities and resources. Knowledge of performance measurement principles. Knowledge of audit project management. Knowledge of City of Austin and departmental auditing policies and procedures (preferred qualification). Knowledge of departmental business operations with regards to management practices, internal controls (preferred qualification). Knowledge of governmental and/or utility accounting principles (preferred qualification). Skilled in effective oral and/or written communication. Skilled in completing assigned duties and functions in a timely and effective manner. Skilled in resolving problems or situations requiring the exercise of good judgment. Skilled in examining financial and operational information systems. Skilled in identifying, obtaining, and analyzing information from a variety of sources, evaluating facts, and employing sound deductive reasoning to draw appropriate conclusions and make improvement recommendations. Skilled in compiling information and creating and delivering clear, concise, deductive, and fact-based project reports. Skilled in the development of the audit scope, objectives and methodology to identify and address risks and meet client needs. Skilled in developing and executing effective procedures for accomplishing an audit. Skilled in planning, leading, and coordinating fraud investigation, detection, and control projects. Skilled in identifying and conceptualizing complex issues, anticipate obstacles and propose solutions to overcome potential problems. Skilled in establishing and maintaining good working relations with other City employees and the public. Skilled in flexibility, versatility and effective team building to achieve project goals and objectives. Ability to maintain integrity, objectivity, and independence and implement appropriate standards of care in all scopes of work. Ability to consider alternative ideas or points of view. Ability to maintain high ethical standards in difficult situations. Ability to manage project tasks, resources, and timelines in an effective manner for multiple projects at a time. Ability to recognize the risks inherent to the subject matter of the project. Ability to coach and train others regarding processes and skills. Demonstrated commitment to continuous learning and growth through the development of new skills, pursuit of applicable professional certifications, and involvement in professional organizations. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a 4-year degree in accounting, business, social sciences, public administration, or related field, and 4 years relevant experience, including 2 years of lead or supervisory experience. A Master's degree in a related field can substitute for 1 year of experience. CIA, CGAP, CPA, CISA, CFE or other relevant certification is required. Do you meet these minimum qualifications? Yes No * Which of the following certifications do you currently hold? Certified Internal Auditor (CIA) Certified Fraud Examiner (CFE) Certified Information Systems Auditor (CISA) Certified Government Auditing Professional (CGAP) Certified Public Accountant (CPA) Certified Information Security Manager (CISM) Certified in Risk and Information Systems Control (CRISC) Certified in Governance of Enterprise IT (CGEIT) None * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have experience working as a government auditor or internal auditor? Both - (6.0 points) Governmental Auditor - (3.0 points) Internal Auditor - (3.0 points) Neither - (0.0 points) * Do you have experience leading and/or assisting with fraud investigations? Both - (6.0 points) Leading - (4.0 points) Assisting - (2.0 points) Neither - (0.0 points) * Which of the following describes the highest-level Teammate, Teammate+, or other electronic working paper software user role you have been assigned? None (0.0 points) Observer. Has view-only access Test Reviewer. Has the ability to view all data and can mark the procedures under the project as reviewed - (2-0 points) Test Manager: Can add and manage the procedures under the project. Has full access over the procedures, workpapers, issues and recommendations, and coaching notes. - (3.0 points) Manager Reviewer: Can add and get and update objects, add or generate audit reports, etc. Can view all data, mark the objects under the project as reviewed, and create issues and coaching notes. - (4.0 points) Owner: Can perform any available action within the project including closing the project, updating the profile, adding and getting and updating objects, adding or generating audit reports, etc. - (5.0 points) System Administrator: Can create roles, groups, and manage the TeamMate, TeamMate+ or other electronic working paper application. - (10.0 points) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Senior Performance Analyst: $118,792.71 - $ 154,431.88 Annually (AFSCME Pay Band F) Principal Performance Analyst: $127,505.43 - $165,757.06 Annually (AFSCME Pay Band G) Salary commensurate with experience and depending on position level which will be filled. Negotiable initial salary will be between the minimum to the midpoint range. Reports To Sr. Manager Performance & Innovation Current Assignment The San Francisco Bay Area Rapid Transit District (BART) is recruiting to fill one vacancy in the Performance & Innovation (P&I) division. The one vacancy can be filled with either a Principal Performance Analyst or a Senior Performance Analyst. Performance and Innovation’s role is to build BART’s capacity for continuous improvement by applying innovative thinking to business transformation. P&I exists to eliminate pain points and drive improvement across BART by breaking down silos and coaching front-line employees to create impactful solutions that last. The team harnesses industry-leading best practices in process improvement and change management to help teams across BART make effective solutions stick. The team also works with staff across the District to benchmark BART’s performance and identify specific targets for improvement using both quantitative and qualitative measures. Performance Analysts lead and support: the management of process improvement projects; meeting design and cross-functional workshop facilitation; curriculum development and training delivery; value stream and process map development and implementation; standard work (i.e., instructions, forms, checklists, templates) development and implementation; benchmarking research; data analysis; user research; and performance metrics development and management. Senior and Principal Performance Analysts are distinguished in that the latter leads and manages more complex projects and assignments independently. The positions require innovative thinking applied to strong analytical capabilities, including ability to: Champion and successfully lead execution of new ideas and initiatives Communicate effectively and transmit ideas to managers and other staff Make sound, practical decisions on complex issues and work independently in a resourceful manner Follow-through on assignments and work in a proactive fashion Work cross-functionally in teams and form partnerships to achieve objectives The positions also require a mindset that aligns with P&I values: Ask questions rather than make statements Treat everyone as an expert of their process Experiment, learn, and repeat Good work should be measured and celebrated Continuously seek to learn and be open to new ideas The ideal candidate will demonstrate skills/experiences in: Fostering continuous improvement, ideally using practices associated with Lean methodology Effectively managing change, ideally using practices associated with Prosci’s ADKAR methodology User research, service design, behavioral science, or design thinking Facilitating the documentation of processes in partnership with various stakeholders Experience coaching or teaching individuals and large groups Effectively designing, implementing, and continually improving on standard work (i.e., instructions, forms, checklists, templates) Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, and evaluating results Designing and maintaining data visualizations, including dashboards Presenting results of data analyses clearly and succinctly to audiences with different levels of comfort and familiarity with charts and graphs Developing strategic messaging of quantitative and qualitative results Conducting benchmarking and comparative studies Building an inventory of continuous improvement tools Interest-based negotiation and conflict resolution Marketing, messaging, public speaking, and communication Examples of Duties Principal Performance Analyst: Leads the design, development, evaluation and implementation of performance analyses, maturity assessments, and process improvements including defining scope, goals and objectives, developing project plans and timelines, and interpreting analytical findings. Leads improvement initiatives including transformation projects; conducts training and advisory services; develops training curricula for continous improvement, including lean processes; documents and summarizes lessons learned from transformation projects and initiatives; develops and manages knowledge base of continuous improvement tools suitable for the District. Leads the development of project management approach for large system transformation or process improvement initiatives; defines scope, goals and objectives, develops project plans, timelines and other monitoring tools to ensure completion of project deliverables; utilizes change management tools to engage and facilitate buy-in from project stakeholders; determines, allocates and monitors project resources; develops status reports and regularly reviews project status with management. Provides support to the Senior Manager of Performance & Innovation and advises District management on the compliance, effectiveness, and economy of District activities. Participates in and leads the collection of data, including assisting with designing surveys and questionnaires, developing sample methodologies and overseeing resulting data collection; assists in the identification of data sources, collection, and validation of data. Coordinates assigned program activities with those of other departments, divisions and outside agencies and organizations; establishes partnerships with internal and external stakeholders and peers to ensure results are achieved. Prepares and reviews analytical and statistical reports tailored for various levels of District management; assists in systematizing/institutionalizing District-wide performance management analytics. Participates in and leads program and process evaluations based on outcomes of risk management, strategic planning, budgeting or other Districtwide initiatives; translates stated or implied District needs into researchable management analyses and initiatives. Participates in the preparation and administration of the department or division program budget; submits budget recommendations; monitors expenditures. Develops functional relationships with other departments, as assigned, to facilitate activities involving the departments; provides requested consulting services as requested on a broad range of issues. Leads assigned employees in their areas of work including methods, procedures and techniques. Assists with and leads monitoring, administering, and negotiating consultant contracts, coordinates consultant work with other departments, and serves as liaison for analyses and projects. Develops standard operating procedures and policies; monitors and supports transition from project phase to regular operations; conducts follow-up assessments as needed. Attends, leads, and participates in professional group meetings and a variety of committees; stays abreast of new trends and innovations in the field; prepares and presents staff reports and other correspondence as appropriate and necessary. May participate in the selection and training of assigned staff. Participates in special projects as assigned. EXAMPLES OF DUTIES (Senior Performance Analyst): Supports districtwide transformation initiatives, including documenting business processes, applying efficiencies to those processes, implementing large process or system transformation programs; implements concepts of change management. Researches, conducts and coordinates working sessions with District stakeholders to define performance metrics; assists with conducting studies to determine opportunities for measuring performance; maintains an awareness of performance management best practices. Participates in the collection of data, including assisting with designing surveys and questionnaires, developing sample methodologies and overseeing resulting data collection; assists in the identification of data sources, collection, and validation of data. Prepares analytical and statistical reports tailored for various levels of District management; assists in systematizing/institutionalizing the Districtwide performance management analytics. Participates in the analysis of program and process evaluations based on outcomes of risk management, strategic planning, budgeting or other Districtwide initiatives; translates stated or implied District needs into researchable management analyses and initiatives. Assists with the design, development, evaluation and implementation of performance analyses and assessments; assists with defining scope, goals and objectives; building project plans, timelines; interpreting analytical findings. Participates in the documentation and summary of lessons learned from transformation projects to develop a knowledge base of continuous improvement tools suitable for the District. Participates in developing project management approach for systems transformation or process improvement initiatives; participates in defining scope, goals and objectives, project plans, timelines and other monitoring tools for transformational projects; assists with the transitioning projects implementation and administration; prepares status reports for transformational projects (as needed). Assist with monitoring and administering consultant contracts, coordinates consultant work with other departments, and serves as liaison for analyses and projects. Attends and participates in professional group meetings and a variety of committees; stays abreast of new trends and innovations in the field of performance management; prepares and presents staff reports and other correspondence as appropriate and necessary. Participates in special projects as assigned. Minimum Qualifications Principal Performance Analyst: Education : A Bachelor’s degree in business administration, public administration, accounting, finance, statistics, data analytics or a closely related field from an accredited college or university. Experience : Four (4) years of (full-time equivalent) verifiable professional experience in operational or financial performance management, organizational development, lean process improvement, change management, policy analysis or project management experience, which must have included at least one (1) year of lead experience. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Other Requirements : Possession of a valid certificate as a Project Management Professional (PMP) is desirable. MINIMUM QUALIFICATIONS (Senior Performance Analyst): Education : A Bachelor’s degree in business administration, public administration, accounting, finance, statistics, data analytics or a closely related field from an accredited college or university. Experience : Three (3) years of (full-time equivalent) verifiable professional experience in operational or financial performance management, organizational development, change management, policy analysis or project management experience. Substitution : Additional professional administrative, analytical and/or budgetary experience as outlined above, may be substituted for the education on a year-for-year basis. A college degree is preferred. Other Requirements : Possession of a valid certificate as a Project Management Professional (PMP) is desirable. Knowledge and Skills Principal Performance Analyst: Knowledge of : Continuous improvement, including practices and concepts of process management systems and Lean methodology. Methods and techniques of change management, strategic planning, enterprise risk management and transit strategic asset management; translation of stated or implied needs into researchable management analyses and initiatives. Principles of performance management, analysis, assessments, and improvement. Principles and practices of policy analysis, development and administration. Principles and practices of business systems applications and operational analysis. Methods and techniques of advanced data analysis, investigative and quantitative analysis, and quantitative methods such as statistical sampling and regression analysis. Funding policies of various government entities and commissions. Principles of lead supervision and training. Business and audit ethics. Current office procedures, methods, equipment, and applications. Principles of business letter writing and financial report preparation. Skill in : Recommending and leading the implementation of goals and objectives for performance management, transformation initiatives, and continuous improvement programs. Leading and supporting transformation initiatives, utilizing Lean process improvements and change management concepts. Leading performance or program evaluations and maturity assessments. Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, evaluating results, and conducting benchmarking and comparative studies of progressive and innovative organizations. Data analytics; familiarity with designing and maintaining data associated with the delivery of regular reports and visualizations, including the design, maintenance, and updates to dashboards and other forms of communication. Ability to organize, combine, and tabulate large amounts of data into clear reports, charts, and dashboards that are understandable to stakeholders. Supervising analytical and technical staff; managing vendors, contractors and other parties. Supervising, organizing and reviewing the work of lower level staff. Selecting, supervising, training and evaluating subordinate co-workers. Partnering and collaborating with a broad range of peers and stakeholders for joint initiatives, coordinating participation and buy-in. Planning, supervising and designing research and evaluation projects. Applying practices and theories, techniques and management methodologies to assigned projects. Coordinating and administering budget processes for assigned departments or divisions. Researching, analyzing and evaluating programs, policies and procedures. Interpreting, explaining and enforcing division/department policies and procedures. Performing complex statistical, financial and other mathematical analyses. Operating office equipment and supporting software, including word processing and spreadsheet applications. Understanding the environment, demands, and consequences of evaluation/ assessment results and the impact of associated findings and reports. Making prudent, defensible and timely decisions. Exercising judgment in determining materiality of evaluation/ assessment results. Working independently in the absence of supervision. Understanding and following oral and written instructions. Communicating clearly and concisely, both orally and in writing; ability to identify stakeholder sensitivities and adapt communications as necessary. Ability to organize, structure and frame ideas, issues, and strategies in a clear, focused, and persuasive manner. Establishing and maintaining effective working relationships with those contacted in the course of the work. Writing clear and concise reports. KNOWLEDGE AND SKILLS (Senior Performance Analyst): Knowledge of : Knowledge of and experience in performance or program evaluations, maturity assessments, and process improvements. Knowledge of and experience in continuous improvement, including practices and concepts of process management systems and Lean methodology. Principles and practices of policy analysis, development and administration. Principles and practices of business systems applications and operational analysis. Methods and techniques of data science through advanced analysis, investigative and quantitative analysis, and quantitative methods such as statistical sampling and regression analysis. Methods and techniques of change management and enterprise risk management. Principles and practices of general, fund, and government accounting. Principles of strategic asset management and strategic planning. Funding policies of various government entities and commissions. Related Federal, State and local laws, codes and regulations. Skill in : Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, evaluating results, and conducting benchmarking and comparative studies of progressive and innovative organizations. Designing and maintaining data associated with the delivery of regular reports and visualizations, including the design, maintenance, and updates to dashboards and other forms of communication. Partnering and collaborating with a broad range of peers and stakeholders for joint initiatives, coordinating participation and buy-in. Recommending and implementing goals and objectives for performance management programs. Planning, supervising and designing research and evaluation projects. Applying practices and theories, techniques and management methodologies to assigned projects. Coordinating and administering budget process for assigned department or division. Researching, analyzing and evaluating programs, policies and procedures. Communicating clearly and concisely, both orally and in writing. Interpreting and explaining District policies and procedures. Identifying stakeholder sensitivities and adapt communications as necessary. Establishing and maintaining effective working relationships with those contacted in the course of work. Organizing, structuring and frame ideas, issues, and strategies in a clear, focused, and persuasive manner. Ability to organize, combine, and tabulate large amounts of data into clear reports, charts, and dashboards that are understandable to stakeholders. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 4/28/2024 11:59 PM Pacific
Apr 18, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Senior Performance Analyst: $118,792.71 - $ 154,431.88 Annually (AFSCME Pay Band F) Principal Performance Analyst: $127,505.43 - $165,757.06 Annually (AFSCME Pay Band G) Salary commensurate with experience and depending on position level which will be filled. Negotiable initial salary will be between the minimum to the midpoint range. Reports To Sr. Manager Performance & Innovation Current Assignment The San Francisco Bay Area Rapid Transit District (BART) is recruiting to fill one vacancy in the Performance & Innovation (P&I) division. The one vacancy can be filled with either a Principal Performance Analyst or a Senior Performance Analyst. Performance and Innovation’s role is to build BART’s capacity for continuous improvement by applying innovative thinking to business transformation. P&I exists to eliminate pain points and drive improvement across BART by breaking down silos and coaching front-line employees to create impactful solutions that last. The team harnesses industry-leading best practices in process improvement and change management to help teams across BART make effective solutions stick. The team also works with staff across the District to benchmark BART’s performance and identify specific targets for improvement using both quantitative and qualitative measures. Performance Analysts lead and support: the management of process improvement projects; meeting design and cross-functional workshop facilitation; curriculum development and training delivery; value stream and process map development and implementation; standard work (i.e., instructions, forms, checklists, templates) development and implementation; benchmarking research; data analysis; user research; and performance metrics development and management. Senior and Principal Performance Analysts are distinguished in that the latter leads and manages more complex projects and assignments independently. The positions require innovative thinking applied to strong analytical capabilities, including ability to: Champion and successfully lead execution of new ideas and initiatives Communicate effectively and transmit ideas to managers and other staff Make sound, practical decisions on complex issues and work independently in a resourceful manner Follow-through on assignments and work in a proactive fashion Work cross-functionally in teams and form partnerships to achieve objectives The positions also require a mindset that aligns with P&I values: Ask questions rather than make statements Treat everyone as an expert of their process Experiment, learn, and repeat Good work should be measured and celebrated Continuously seek to learn and be open to new ideas The ideal candidate will demonstrate skills/experiences in: Fostering continuous improvement, ideally using practices associated with Lean methodology Effectively managing change, ideally using practices associated with Prosci’s ADKAR methodology User research, service design, behavioral science, or design thinking Facilitating the documentation of processes in partnership with various stakeholders Experience coaching or teaching individuals and large groups Effectively designing, implementing, and continually improving on standard work (i.e., instructions, forms, checklists, templates) Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, and evaluating results Designing and maintaining data visualizations, including dashboards Presenting results of data analyses clearly and succinctly to audiences with different levels of comfort and familiarity with charts and graphs Developing strategic messaging of quantitative and qualitative results Conducting benchmarking and comparative studies Building an inventory of continuous improvement tools Interest-based negotiation and conflict resolution Marketing, messaging, public speaking, and communication Examples of Duties Principal Performance Analyst: Leads the design, development, evaluation and implementation of performance analyses, maturity assessments, and process improvements including defining scope, goals and objectives, developing project plans and timelines, and interpreting analytical findings. Leads improvement initiatives including transformation projects; conducts training and advisory services; develops training curricula for continous improvement, including lean processes; documents and summarizes lessons learned from transformation projects and initiatives; develops and manages knowledge base of continuous improvement tools suitable for the District. Leads the development of project management approach for large system transformation or process improvement initiatives; defines scope, goals and objectives, develops project plans, timelines and other monitoring tools to ensure completion of project deliverables; utilizes change management tools to engage and facilitate buy-in from project stakeholders; determines, allocates and monitors project resources; develops status reports and regularly reviews project status with management. Provides support to the Senior Manager of Performance & Innovation and advises District management on the compliance, effectiveness, and economy of District activities. Participates in and leads the collection of data, including assisting with designing surveys and questionnaires, developing sample methodologies and overseeing resulting data collection; assists in the identification of data sources, collection, and validation of data. Coordinates assigned program activities with those of other departments, divisions and outside agencies and organizations; establishes partnerships with internal and external stakeholders and peers to ensure results are achieved. Prepares and reviews analytical and statistical reports tailored for various levels of District management; assists in systematizing/institutionalizing District-wide performance management analytics. Participates in and leads program and process evaluations based on outcomes of risk management, strategic planning, budgeting or other Districtwide initiatives; translates stated or implied District needs into researchable management analyses and initiatives. Participates in the preparation and administration of the department or division program budget; submits budget recommendations; monitors expenditures. Develops functional relationships with other departments, as assigned, to facilitate activities involving the departments; provides requested consulting services as requested on a broad range of issues. Leads assigned employees in their areas of work including methods, procedures and techniques. Assists with and leads monitoring, administering, and negotiating consultant contracts, coordinates consultant work with other departments, and serves as liaison for analyses and projects. Develops standard operating procedures and policies; monitors and supports transition from project phase to regular operations; conducts follow-up assessments as needed. Attends, leads, and participates in professional group meetings and a variety of committees; stays abreast of new trends and innovations in the field; prepares and presents staff reports and other correspondence as appropriate and necessary. May participate in the selection and training of assigned staff. Participates in special projects as assigned. EXAMPLES OF DUTIES (Senior Performance Analyst): Supports districtwide transformation initiatives, including documenting business processes, applying efficiencies to those processes, implementing large process or system transformation programs; implements concepts of change management. Researches, conducts and coordinates working sessions with District stakeholders to define performance metrics; assists with conducting studies to determine opportunities for measuring performance; maintains an awareness of performance management best practices. Participates in the collection of data, including assisting with designing surveys and questionnaires, developing sample methodologies and overseeing resulting data collection; assists in the identification of data sources, collection, and validation of data. Prepares analytical and statistical reports tailored for various levels of District management; assists in systematizing/institutionalizing the Districtwide performance management analytics. Participates in the analysis of program and process evaluations based on outcomes of risk management, strategic planning, budgeting or other Districtwide initiatives; translates stated or implied District needs into researchable management analyses and initiatives. Assists with the design, development, evaluation and implementation of performance analyses and assessments; assists with defining scope, goals and objectives; building project plans, timelines; interpreting analytical findings. Participates in the documentation and summary of lessons learned from transformation projects to develop a knowledge base of continuous improvement tools suitable for the District. Participates in developing project management approach for systems transformation or process improvement initiatives; participates in defining scope, goals and objectives, project plans, timelines and other monitoring tools for transformational projects; assists with the transitioning projects implementation and administration; prepares status reports for transformational projects (as needed). Assist with monitoring and administering consultant contracts, coordinates consultant work with other departments, and serves as liaison for analyses and projects. Attends and participates in professional group meetings and a variety of committees; stays abreast of new trends and innovations in the field of performance management; prepares and presents staff reports and other correspondence as appropriate and necessary. Participates in special projects as assigned. Minimum Qualifications Principal Performance Analyst: Education : A Bachelor’s degree in business administration, public administration, accounting, finance, statistics, data analytics or a closely related field from an accredited college or university. Experience : Four (4) years of (full-time equivalent) verifiable professional experience in operational or financial performance management, organizational development, lean process improvement, change management, policy analysis or project management experience, which must have included at least one (1) year of lead experience. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Other Requirements : Possession of a valid certificate as a Project Management Professional (PMP) is desirable. MINIMUM QUALIFICATIONS (Senior Performance Analyst): Education : A Bachelor’s degree in business administration, public administration, accounting, finance, statistics, data analytics or a closely related field from an accredited college or university. Experience : Three (3) years of (full-time equivalent) verifiable professional experience in operational or financial performance management, organizational development, change management, policy analysis or project management experience. Substitution : Additional professional administrative, analytical and/or budgetary experience as outlined above, may be substituted for the education on a year-for-year basis. A college degree is preferred. Other Requirements : Possession of a valid certificate as a Project Management Professional (PMP) is desirable. Knowledge and Skills Principal Performance Analyst: Knowledge of : Continuous improvement, including practices and concepts of process management systems and Lean methodology. Methods and techniques of change management, strategic planning, enterprise risk management and transit strategic asset management; translation of stated or implied needs into researchable management analyses and initiatives. Principles of performance management, analysis, assessments, and improvement. Principles and practices of policy analysis, development and administration. Principles and practices of business systems applications and operational analysis. Methods and techniques of advanced data analysis, investigative and quantitative analysis, and quantitative methods such as statistical sampling and regression analysis. Funding policies of various government entities and commissions. Principles of lead supervision and training. Business and audit ethics. Current office procedures, methods, equipment, and applications. Principles of business letter writing and financial report preparation. Skill in : Recommending and leading the implementation of goals and objectives for performance management, transformation initiatives, and continuous improvement programs. Leading and supporting transformation initiatives, utilizing Lean process improvements and change management concepts. Leading performance or program evaluations and maturity assessments. Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, evaluating results, and conducting benchmarking and comparative studies of progressive and innovative organizations. Data analytics; familiarity with designing and maintaining data associated with the delivery of regular reports and visualizations, including the design, maintenance, and updates to dashboards and other forms of communication. Ability to organize, combine, and tabulate large amounts of data into clear reports, charts, and dashboards that are understandable to stakeholders. Supervising analytical and technical staff; managing vendors, contractors and other parties. Supervising, organizing and reviewing the work of lower level staff. Selecting, supervising, training and evaluating subordinate co-workers. Partnering and collaborating with a broad range of peers and stakeholders for joint initiatives, coordinating participation and buy-in. Planning, supervising and designing research and evaluation projects. Applying practices and theories, techniques and management methodologies to assigned projects. Coordinating and administering budget processes for assigned departments or divisions. Researching, analyzing and evaluating programs, policies and procedures. Interpreting, explaining and enforcing division/department policies and procedures. Performing complex statistical, financial and other mathematical analyses. Operating office equipment and supporting software, including word processing and spreadsheet applications. Understanding the environment, demands, and consequences of evaluation/ assessment results and the impact of associated findings and reports. Making prudent, defensible and timely decisions. Exercising judgment in determining materiality of evaluation/ assessment results. Working independently in the absence of supervision. Understanding and following oral and written instructions. Communicating clearly and concisely, both orally and in writing; ability to identify stakeholder sensitivities and adapt communications as necessary. Ability to organize, structure and frame ideas, issues, and strategies in a clear, focused, and persuasive manner. Establishing and maintaining effective working relationships with those contacted in the course of the work. Writing clear and concise reports. KNOWLEDGE AND SKILLS (Senior Performance Analyst): Knowledge of : Knowledge of and experience in performance or program evaluations, maturity assessments, and process improvements. Knowledge of and experience in continuous improvement, including practices and concepts of process management systems and Lean methodology. Principles and practices of policy analysis, development and administration. Principles and practices of business systems applications and operational analysis. Methods and techniques of data science through advanced analysis, investigative and quantitative analysis, and quantitative methods such as statistical sampling and regression analysis. Methods and techniques of change management and enterprise risk management. Principles and practices of general, fund, and government accounting. Principles of strategic asset management and strategic planning. Funding policies of various government entities and commissions. Related Federal, State and local laws, codes and regulations. Skill in : Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, evaluating results, and conducting benchmarking and comparative studies of progressive and innovative organizations. Designing and maintaining data associated with the delivery of regular reports and visualizations, including the design, maintenance, and updates to dashboards and other forms of communication. Partnering and collaborating with a broad range of peers and stakeholders for joint initiatives, coordinating participation and buy-in. Recommending and implementing goals and objectives for performance management programs. Planning, supervising and designing research and evaluation projects. Applying practices and theories, techniques and management methodologies to assigned projects. Coordinating and administering budget process for assigned department or division. Researching, analyzing and evaluating programs, policies and procedures. Communicating clearly and concisely, both orally and in writing. Interpreting and explaining District policies and procedures. Identifying stakeholder sensitivities and adapt communications as necessary. Establishing and maintaining effective working relationships with those contacted in the course of work. Organizing, structuring and frame ideas, issues, and strategies in a clear, focused, and persuasive manner. Ability to organize, combine, and tabulate large amounts of data into clear reports, charts, and dashboards that are understandable to stakeholders. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 4/28/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Creative Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Race, Empowerment, and Justice Appointment Type Temporary. The position will end on or before June 1, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding Time Base Part-Time (.50 FTE) Work Schedule Monday through Friday; from 8:00am to 12:00pm Anticipated Hiring Range $2,925.00 - $3,334.00 Per Month ($35,100.00 - $40,008.00 Annually) Salary is commensurate with experience. Position Summary The Creative Lead is a key role within the Narrative Change Project of the AACARES Project and reports to the Director of Innovations. This position focuses on overseeing the creative development and execution of creative projects while emphasizing project management expertise. The individual in this role will collaborate with internal and external stakeholders to ensure that the Narrative Change Project’s deliverables are effectively disseminated and involve community engagement through a wide range of workshops, events and materials. Position Information Creative Strategy • Collaborate with the Director of Innovation to develop and execute creative strategies that align with the University's brand identity and marketing objectives. • Collaborate with the Director of Innovation in the creation of creative content (play, workshops, curriculum, events) aligned with the Narrative Change Project’s objectives. • Provide creative direction and guidance to the design, content and production teams, ensuring the delivery of compelling and impactful storytelling projects, curriculum, events and workshops aligned with the goals of the project. • Support Narrative Change Project’s integration with AAS faculty and students participation through workshops, events and feedback sessions that are meaningful and impactful. • To be thoughtful of the integration of community mental-health in the creation of content. Project Management • Provide project management leadership and ensure that projects are delivered on time, within budget and meet quality standards. • Develop and implement project management processes, workflows and best practices to enhance efficiency and productivity for the Narrative Change Project. Project management includes, but is not limited to, prioritizing design projects, establishing workflows for the team, tracking jobs on shared project management tool and providing updates to the Director of Innovation and team for feedback and progress updates. • Allocate resources appropriately for each project, considering timelines, priorities, and skill sets. • Regularly communicate project status updates to stakeholders, ensuring transparency and alignment. Cross-Functional Collaboration • Work closely with the entire Narrative Change Project team to integrate creative strategies into the project. • Partner with AAS departments and other academic units to share Narrative Change Project projects, curriculum, events and workshops. • Foster strong relationships with external vendors, agencies and freelance professionals to support project execution when necessary. Event Planning and Coordination • Lead and coordinate workshops and events with multiple stakeholders where diverse demands are involved. Works under pressure, often in public situations involving large crowds and visiting artists/performers/speakers, requiring flexibility to adapt and respond to rapid changes while meeting strict deadlines and limited direction. • Serve as primary contact for external and community partnerships, space allocations, staffing needs, and contracts. • Oversee overall physical condition of event spaces and facilities. Organize and carry out projects, often with simultaneous priorities. • Successfully collaborate with and act as liaison between Narrative Change Project team and a wide range of partners including on campus units such as Property Management, Enterprise Risk Management, Development, the Provost’s, and President’s offices, as well as high profile external community partners. University/Community Partnerships • Coordinate community partnership events that connect SFSU with the larger Asian and Bay Area community. • Work with SAH to develop events designed to further delivery of Narrative Change Project curriculum and to provide students with opportunities for transformative educational experiences designed to increase intellectual stimulation, arts and cultural exchange, and to raise the visibility of emerging artists, cultural bearers and healers. Quality Assurance • Implement quality control measures to review and assess the effectiveness of creative materials, ensuring they meet the intended goals and objectives. • Maintain a high standard of quality and consistency across all marketing and communication materials. Other duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications • Bachelor's degree in Design, Communication, Fine Arts, Theatre, Dance, Performance or a related field. • Minimum of 5-7 years of experience in project management and creative strategy • Strong art/creative direction, project management and team management skills • Strong understanding of design principles, branding, and marketing strategies. • Excellent organizational and time management abilities, capable of handling multiple projects simultaneously. • Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels. • Ability to work in a fast-paced environment and manage multiple projects simultaneously. • Ability to make independent decisions and exercise sound judgment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Working Title Creative Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Race, Empowerment, and Justice Appointment Type Temporary. The position will end on or before June 1, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding Time Base Part-Time (.50 FTE) Work Schedule Monday through Friday; from 8:00am to 12:00pm Anticipated Hiring Range $2,925.00 - $3,334.00 Per Month ($35,100.00 - $40,008.00 Annually) Salary is commensurate with experience. Position Summary The Creative Lead is a key role within the Narrative Change Project of the AACARES Project and reports to the Director of Innovations. This position focuses on overseeing the creative development and execution of creative projects while emphasizing project management expertise. The individual in this role will collaborate with internal and external stakeholders to ensure that the Narrative Change Project’s deliverables are effectively disseminated and involve community engagement through a wide range of workshops, events and materials. Position Information Creative Strategy • Collaborate with the Director of Innovation to develop and execute creative strategies that align with the University's brand identity and marketing objectives. • Collaborate with the Director of Innovation in the creation of creative content (play, workshops, curriculum, events) aligned with the Narrative Change Project’s objectives. • Provide creative direction and guidance to the design, content and production teams, ensuring the delivery of compelling and impactful storytelling projects, curriculum, events and workshops aligned with the goals of the project. • Support Narrative Change Project’s integration with AAS faculty and students participation through workshops, events and feedback sessions that are meaningful and impactful. • To be thoughtful of the integration of community mental-health in the creation of content. Project Management • Provide project management leadership and ensure that projects are delivered on time, within budget and meet quality standards. • Develop and implement project management processes, workflows and best practices to enhance efficiency and productivity for the Narrative Change Project. Project management includes, but is not limited to, prioritizing design projects, establishing workflows for the team, tracking jobs on shared project management tool and providing updates to the Director of Innovation and team for feedback and progress updates. • Allocate resources appropriately for each project, considering timelines, priorities, and skill sets. • Regularly communicate project status updates to stakeholders, ensuring transparency and alignment. Cross-Functional Collaboration • Work closely with the entire Narrative Change Project team to integrate creative strategies into the project. • Partner with AAS departments and other academic units to share Narrative Change Project projects, curriculum, events and workshops. • Foster strong relationships with external vendors, agencies and freelance professionals to support project execution when necessary. Event Planning and Coordination • Lead and coordinate workshops and events with multiple stakeholders where diverse demands are involved. Works under pressure, often in public situations involving large crowds and visiting artists/performers/speakers, requiring flexibility to adapt and respond to rapid changes while meeting strict deadlines and limited direction. • Serve as primary contact for external and community partnerships, space allocations, staffing needs, and contracts. • Oversee overall physical condition of event spaces and facilities. Organize and carry out projects, often with simultaneous priorities. • Successfully collaborate with and act as liaison between Narrative Change Project team and a wide range of partners including on campus units such as Property Management, Enterprise Risk Management, Development, the Provost’s, and President’s offices, as well as high profile external community partners. University/Community Partnerships • Coordinate community partnership events that connect SFSU with the larger Asian and Bay Area community. • Work with SAH to develop events designed to further delivery of Narrative Change Project curriculum and to provide students with opportunities for transformative educational experiences designed to increase intellectual stimulation, arts and cultural exchange, and to raise the visibility of emerging artists, cultural bearers and healers. Quality Assurance • Implement quality control measures to review and assess the effectiveness of creative materials, ensuring they meet the intended goals and objectives. • Maintain a high standard of quality and consistency across all marketing and communication materials. Other duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications • Bachelor's degree in Design, Communication, Fine Arts, Theatre, Dance, Performance or a related field. • Minimum of 5-7 years of experience in project management and creative strategy • Strong art/creative direction, project management and team management skills • Strong understanding of design principles, branding, and marketing strategies. • Excellent organizational and time management abilities, capable of handling multiple projects simultaneously. • Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels. • Ability to work in a fast-paced environment and manage multiple projects simultaneously. • Ability to make independent decisions and exercise sound judgment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Job Location: Harry S. Truman State Office Building; 301 W. High St., Jefferson City, MO 65101 Why you’ll love this position: The Chief Information Security Officer is a key member of the State of Missouri IT leadership team and is responsible for the development, implementation, and maintenance of the State's information security program, facilitating information security compliance, and establishing and implementing appropriate policies to manage information security risk. We are seeking a strong, knowledgeable leader to provide vision, strategy, and broad-based planning in the area of information security. Provides regular reporting on the current status of the information security program to enterprise risk teams, senior leaders as part of a strategic enterprise risk management program, thus supporting business outcomes for all executive departments. Develops, socializes, and coordinates approval and implementation of security policies. Works with the Division of Purchasing to ensure that information security requirements are included in contracts. Understands and interacts with related disciplines, either directly or through committees, to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management. Provides clear risk mitigating directives for projects with components in IT, including the mandatory application of controls. Leads the information security function across the State of Missouri to ensure consistent and high-quality information security management in support of the business goals. Determines the information security approach and operating model in consultation with stakeholders and aligned with the risk management approach and compliance monitoring of non-digital risk areas. Manages the budget for the information security function, monitoring and reporting discrepancies. Manages the cost-efficient information security organization, consisting of direct reports. This includes hiring, training, staff development, performance management and quarterly performance reviews. Develops, implements and monitors a strategic, comprehensive information security program to ensure appropriate levels of confidentiality, integrity, availability, safety, privacy and recovery of information assets owned, controlled or/and processed by the organization. Works effectively with executive departments to facilitate information security risk assessment and risk management processes. Facilitates a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitates appropriate resource allocation, and increases the maturity of the information security, and reviews it with stakeholders at the executive and board levels. Builds and nurtures external networks consisting of industry peers, ecosystem partners, vendors and other relevant parties to address common trends, findings, incidents and cybersecurity risks Liaises with external agencies, such as law enforcement and other advisory bodies, as necessary, to ensure that the organization maintains a strong security posture and is kept well-abreast of the relevant threats identified by these agencies. Ensures that security is embedded in the project delivery process by providing the appropriate information security policies, practices and guidelines. Monitors the external threat environment for emerging threats, and advises relevant stakeholders on the appropriate courses of action. Develops and oversees effective disaster recovery policies and standards to align with the enterprise business continuity management (BCM) program goals. Coordinates the development of implementation of incident response plans and procedures to ensure that business-critical services are recovered in the event of a security event; provides direction, support, and in-house consulting in these areas. Minimum Qualifications Degree in business administration or a technology-related field, or equivalent work- or education-related experience Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Chief Information Security Officer (CCISO) or other similar credentials Demonstrated experience and success in senior leadership roles in risk management, information security, and IT or OT security. Preferred Qualifications Experience successfully executing programs that meet the objectives of excellence in a dynamic business environment. Experience with contract and vendor negotiations Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels, ranging from board members to technical specialists. Strategic leader and builder of both vision and bridges, and able to energize the appropriate teams in the organization. Ability to lead and motivate the information security team to achieve tactical and strategic goals. Excellent stakeholder management skills Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives. Project management skills: financial/budget management, scheduling and resource management. A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital. Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs is preferred. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: Recruiter@oa.mo.gov
Mar 08, 2024
Full Time
Job Location: Harry S. Truman State Office Building; 301 W. High St., Jefferson City, MO 65101 Why you’ll love this position: The Chief Information Security Officer is a key member of the State of Missouri IT leadership team and is responsible for the development, implementation, and maintenance of the State's information security program, facilitating information security compliance, and establishing and implementing appropriate policies to manage information security risk. We are seeking a strong, knowledgeable leader to provide vision, strategy, and broad-based planning in the area of information security. Provides regular reporting on the current status of the information security program to enterprise risk teams, senior leaders as part of a strategic enterprise risk management program, thus supporting business outcomes for all executive departments. Develops, socializes, and coordinates approval and implementation of security policies. Works with the Division of Purchasing to ensure that information security requirements are included in contracts. Understands and interacts with related disciplines, either directly or through committees, to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management. Provides clear risk mitigating directives for projects with components in IT, including the mandatory application of controls. Leads the information security function across the State of Missouri to ensure consistent and high-quality information security management in support of the business goals. Determines the information security approach and operating model in consultation with stakeholders and aligned with the risk management approach and compliance monitoring of non-digital risk areas. Manages the budget for the information security function, monitoring and reporting discrepancies. Manages the cost-efficient information security organization, consisting of direct reports. This includes hiring, training, staff development, performance management and quarterly performance reviews. Develops, implements and monitors a strategic, comprehensive information security program to ensure appropriate levels of confidentiality, integrity, availability, safety, privacy and recovery of information assets owned, controlled or/and processed by the organization. Works effectively with executive departments to facilitate information security risk assessment and risk management processes. Facilitates a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitates appropriate resource allocation, and increases the maturity of the information security, and reviews it with stakeholders at the executive and board levels. Builds and nurtures external networks consisting of industry peers, ecosystem partners, vendors and other relevant parties to address common trends, findings, incidents and cybersecurity risks Liaises with external agencies, such as law enforcement and other advisory bodies, as necessary, to ensure that the organization maintains a strong security posture and is kept well-abreast of the relevant threats identified by these agencies. Ensures that security is embedded in the project delivery process by providing the appropriate information security policies, practices and guidelines. Monitors the external threat environment for emerging threats, and advises relevant stakeholders on the appropriate courses of action. Develops and oversees effective disaster recovery policies and standards to align with the enterprise business continuity management (BCM) program goals. Coordinates the development of implementation of incident response plans and procedures to ensure that business-critical services are recovered in the event of a security event; provides direction, support, and in-house consulting in these areas. Minimum Qualifications Degree in business administration or a technology-related field, or equivalent work- or education-related experience Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Chief Information Security Officer (CCISO) or other similar credentials Demonstrated experience and success in senior leadership roles in risk management, information security, and IT or OT security. Preferred Qualifications Experience successfully executing programs that meet the objectives of excellence in a dynamic business environment. Experience with contract and vendor negotiations Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels, ranging from board members to technical specialists. Strategic leader and builder of both vision and bridges, and able to energize the appropriate teams in the organization. Ability to lead and motivate the information security team to achieve tactical and strategic goals. Excellent stakeholder management skills Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives. Project management skills: financial/budget management, scheduling and resource management. A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital. Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs is preferred. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: Recruiter@oa.mo.gov
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The San Bernardino Superior Court, County of San Bernardino, seeks a Cybersecurity Analyst. Are you passionate about safeguarding digital infrastructures from cyber threats? Join our dynamic team as a cybersecurity analyst , where you will tackle cutting-edge challenges and protect our organization's invaluable assets against evolving cyber threats. Salary Update 3% COLA increase effective October 2024; an approximate bi-weekly range from $3,834-$4,899. Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity After completing the probationary period, the position is eligible for a combination of telework and on-site work assignments OR an alternative (9/80) schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the Court's sole discretion and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, leads and participates in the work of other employees engaged in administering, integrating, monitoring, tuning and upgrading assigned server platforms and operating systems for optimal performance, ensuring the integration of network, platform and application structures. An Infrastructure Analyst III analyzes and identifies enterprise technology solutions to meet court-wide business requirements; assesses network systems, hardware, and/or software for security vulnerabilities; participates in or leading the implementation of risk remediation efforts; assesses the output of tests and scans to develop corrective action plans; leads incident response functions; recommends cybersecurity policies and procedures to senior leadership; develops implementation strategies and coordinates with vendors and users; leads technology- related project teams; and performs related duties as assigned. Distinguishing Characteristics: Infrastructure Analyst III is the advanced professional skill level and working lead class in the Infrastructure Analyst series. Incumbents independently perform advanced, complex network system cybersecurity, administration functions, including researching, analyzing, planning, coordinating and implementing new releases, upgrades or changes to network, operating, or database systems to ensure reliable operations, connectivity, security and functionality. In addition to performing the full range of journey-level skilled duties, incumbents serve as the working lead person of technology professionals and technicians and perform the more complex duties in project management, plus oversee the work and provide training and guidance to employees. Employees in this class typically report to an Information Technology Director, Manager or Supervisor and provide lead work direction and guidance to Infrastructure Analysts and Systems Technicians assigned to infrastructure or applications. Incumbents work with limited supervision and exercise independent judgment to ensure employees complete assigned tasks and responsibilities within a broad framework of established policies, procedures and objectives. Infrastructure Analyst III is distinguished from Information Technology Supervisor in that incumbents in the former class are not full supervisors. The official classification is Infrastructure Analyst III; VIEW THE FU LL JOB DESCRIPTION . Essential Functions Leads, provides work guidance and direction, and participates in the work of unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with Court/departmental standards; provides information, instruction and training on work processes, proper uses of equipment and safe work practices; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs; may order work materials and supplies; assists in ensuring a fair and open work environment in accordance with the Court's commitment to teamwork, mutual trust and respect.Leads installations of security measures and operating software to protect systems and information infrastructure.Monitors computer networks for security issues and suspicious activities.Reports and investigates security breached and cybersecurity incidents.Educates staff and recommends security measures, including protocols, policies and procedures to senior leadership.Interprets and analyzes test results to create and implement corrective measures.Monitoring and threat detection, utilizing a variety of security tools, techniques, and log analysis.Vulnerability and patch management.Administrating of cybersecurity awareness training and phishing campaigns.Incident response and investigation; leading response and investigation efforts and working closely with other IT teams, vendors, and statewide partners to analyze and remediate the issue.Policy development and implementation.Risk management, governance and compliance.Performs complex systems administration functions for multiple enterprise server platforms and operating systems; installs, configures and maintains servers and operating system software, hardware and devices; installs, configures, tests and implements system monitoring and management software tools; installs and tests operating system patches, releases, upgrades and fixes; develops and maintains scripts to automate complex system maintenance tasks, service packs and patches.Serves as a lead cybersecurity administrator for the Court's infrastructure, with responsibility for assigned major systems; participates in the evaluation and recommendation of new releases, upgrades and changes to the overall network infrastructure; identifies, develops, submits and implements project plans to improve network reliability, security and efficiency; participates in and makes recommendations regarding new systems, vendor services and contracting; participates in conducting network capacity analysis and long-term planning.Participates in the development of statements of work for RFPs; participates in evaluating vendor solutions; coordinates Court review of vendor deliverables for accuracy and completeness, ensuring that Court needs and requirements have been met.Establishes and maintains testing environments to ensure new releases and enhancements are ready for production; with Information Technology Leadership , ensures effective integration, operation and concurrent connectivity of multiple platforms and networks; serves as project leader or team member on multi-platform/network systems installations; participates in the development and implementation of network standards and procedures.Serves as a central point of coordination with departments on significant application/hardware problems and change request issues that require assignment of resources that extend beyond Help Desk response standards; represents the department on committees and teams for major Court-wide projects and prepares analysis, reports and recommendations on such projects.Prepares a variety of work reports and records; attends meetings; gathers, reviews and analyzes operational data and performance reports to ensure Court and department goals, objectives and standards are being met; represents the department in meetings with other departments.May provide leadership/direction to other Information Technology staff beyond the infrastructure section.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four-year college or university with a major in management information systems, cybersecurity, computer science or a closely related field, and at least five (5) years of progressively responsible experience in systems, cybersecurity or network administration; or an equivalent combination of education, training and experience. Experience in a state court system is preferred. Certification as CISSP, CCSP, CCISA, CRISC, CEH, CCNA or a related certification is highly desirable. Knowledge of: Operating system architectures, characteristics, components and commands applicable to enterprise information systems and multiple platform operating systems in both physical and virtual environments; Information security and risk assessment; Information Technology compliance; Supporting users remotely and onsite at multiple sites, in an enterprise environment; Experience in applying cybersecurity fundamentals; Network architectures and theory and principles of network design and integration, including topologies and protocols; Principles, practices and methods of systems administration and maintenance, including configuration, performance tuning and diagnostic tools; Methods and techniques for performing connectivity testing and troubleshooting, including the uses of diagnostic tools and equipment; Internet/intranet technologies and design concepts and techniques, including router and firewall configuration; Principles and practices of disaster recovery and incident response; Enterprise-level security management, installation and configuration of antivirus software; Database management systems and software, including architectures, diagnostic tools, commands and utilities; Tools and utilities used in monitoring and tuning systems, database and application performance; Systems integration design concepts and practices; Enterprise-level LAN and WLAN operation; Project management tools and techniques; Court policies, procedures and practices regarding computer hardware, software and data security; Safety policies, practices, equipment and supplies applicable to the work; Applicable federal and state laws, rules and regulations; Basic principles and practices of employee supervision; Sound business communications; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at Careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
Description The San Bernardino Superior Court, County of San Bernardino, seeks a Cybersecurity Analyst. Are you passionate about safeguarding digital infrastructures from cyber threats? Join our dynamic team as a cybersecurity analyst , where you will tackle cutting-edge challenges and protect our organization's invaluable assets against evolving cyber threats. Salary Update 3% COLA increase effective October 2024; an approximate bi-weekly range from $3,834-$4,899. Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity After completing the probationary period, the position is eligible for a combination of telework and on-site work assignments OR an alternative (9/80) schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the Court's sole discretion and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, leads and participates in the work of other employees engaged in administering, integrating, monitoring, tuning and upgrading assigned server platforms and operating systems for optimal performance, ensuring the integration of network, platform and application structures. An Infrastructure Analyst III analyzes and identifies enterprise technology solutions to meet court-wide business requirements; assesses network systems, hardware, and/or software for security vulnerabilities; participates in or leading the implementation of risk remediation efforts; assesses the output of tests and scans to develop corrective action plans; leads incident response functions; recommends cybersecurity policies and procedures to senior leadership; develops implementation strategies and coordinates with vendors and users; leads technology- related project teams; and performs related duties as assigned. Distinguishing Characteristics: Infrastructure Analyst III is the advanced professional skill level and working lead class in the Infrastructure Analyst series. Incumbents independently perform advanced, complex network system cybersecurity, administration functions, including researching, analyzing, planning, coordinating and implementing new releases, upgrades or changes to network, operating, or database systems to ensure reliable operations, connectivity, security and functionality. In addition to performing the full range of journey-level skilled duties, incumbents serve as the working lead person of technology professionals and technicians and perform the more complex duties in project management, plus oversee the work and provide training and guidance to employees. Employees in this class typically report to an Information Technology Director, Manager or Supervisor and provide lead work direction and guidance to Infrastructure Analysts and Systems Technicians assigned to infrastructure or applications. Incumbents work with limited supervision and exercise independent judgment to ensure employees complete assigned tasks and responsibilities within a broad framework of established policies, procedures and objectives. Infrastructure Analyst III is distinguished from Information Technology Supervisor in that incumbents in the former class are not full supervisors. The official classification is Infrastructure Analyst III; VIEW THE FU LL JOB DESCRIPTION . Essential Functions Leads, provides work guidance and direction, and participates in the work of unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with Court/departmental standards; provides information, instruction and training on work processes, proper uses of equipment and safe work practices; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs; may order work materials and supplies; assists in ensuring a fair and open work environment in accordance with the Court's commitment to teamwork, mutual trust and respect.Leads installations of security measures and operating software to protect systems and information infrastructure.Monitors computer networks for security issues and suspicious activities.Reports and investigates security breached and cybersecurity incidents.Educates staff and recommends security measures, including protocols, policies and procedures to senior leadership.Interprets and analyzes test results to create and implement corrective measures.Monitoring and threat detection, utilizing a variety of security tools, techniques, and log analysis.Vulnerability and patch management.Administrating of cybersecurity awareness training and phishing campaigns.Incident response and investigation; leading response and investigation efforts and working closely with other IT teams, vendors, and statewide partners to analyze and remediate the issue.Policy development and implementation.Risk management, governance and compliance.Performs complex systems administration functions for multiple enterprise server platforms and operating systems; installs, configures and maintains servers and operating system software, hardware and devices; installs, configures, tests and implements system monitoring and management software tools; installs and tests operating system patches, releases, upgrades and fixes; develops and maintains scripts to automate complex system maintenance tasks, service packs and patches.Serves as a lead cybersecurity administrator for the Court's infrastructure, with responsibility for assigned major systems; participates in the evaluation and recommendation of new releases, upgrades and changes to the overall network infrastructure; identifies, develops, submits and implements project plans to improve network reliability, security and efficiency; participates in and makes recommendations regarding new systems, vendor services and contracting; participates in conducting network capacity analysis and long-term planning.Participates in the development of statements of work for RFPs; participates in evaluating vendor solutions; coordinates Court review of vendor deliverables for accuracy and completeness, ensuring that Court needs and requirements have been met.Establishes and maintains testing environments to ensure new releases and enhancements are ready for production; with Information Technology Leadership , ensures effective integration, operation and concurrent connectivity of multiple platforms and networks; serves as project leader or team member on multi-platform/network systems installations; participates in the development and implementation of network standards and procedures.Serves as a central point of coordination with departments on significant application/hardware problems and change request issues that require assignment of resources that extend beyond Help Desk response standards; represents the department on committees and teams for major Court-wide projects and prepares analysis, reports and recommendations on such projects.Prepares a variety of work reports and records; attends meetings; gathers, reviews and analyzes operational data and performance reports to ensure Court and department goals, objectives and standards are being met; represents the department in meetings with other departments.May provide leadership/direction to other Information Technology staff beyond the infrastructure section.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four-year college or university with a major in management information systems, cybersecurity, computer science or a closely related field, and at least five (5) years of progressively responsible experience in systems, cybersecurity or network administration; or an equivalent combination of education, training and experience. Experience in a state court system is preferred. Certification as CISSP, CCSP, CCISA, CRISC, CEH, CCNA or a related certification is highly desirable. Knowledge of: Operating system architectures, characteristics, components and commands applicable to enterprise information systems and multiple platform operating systems in both physical and virtual environments; Information security and risk assessment; Information Technology compliance; Supporting users remotely and onsite at multiple sites, in an enterprise environment; Experience in applying cybersecurity fundamentals; Network architectures and theory and principles of network design and integration, including topologies and protocols; Principles, practices and methods of systems administration and maintenance, including configuration, performance tuning and diagnostic tools; Methods and techniques for performing connectivity testing and troubleshooting, including the uses of diagnostic tools and equipment; Internet/intranet technologies and design concepts and techniques, including router and firewall configuration; Principles and practices of disaster recovery and incident response; Enterprise-level security management, installation and configuration of antivirus software; Database management systems and software, including architectures, diagnostic tools, commands and utilities; Tools and utilities used in monitoring and tuning systems, database and application performance; Systems integration design concepts and practices; Enterprise-level LAN and WLAN operation; Project management tools and techniques; Court policies, procedures and practices regarding computer hardware, software and data security; Safety policies, practices, equipment and supplies applicable to the work; Applicable federal and state laws, rules and regulations; Basic principles and practices of employee supervision; Sound business communications; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at Careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
CITY OF MINNEAPOLIS
Minneapolis, Minnesota, United States
Position Description The Director of Emergency Management will provide leadership and direction of all activities of the Office of Emergency Management, including providing for efficient performance during a declared emergency, coordinating City planning and preparation for emergency relief, providing liaison and coordination with federal, state, county and local jurisdictions relative to emergency preparedness. Job Duties and Responsibilities Overall Management Direct the Emergency Management Department's efforts in mitigating, preparing for, responding to, and recovering from natural or manmade disasters in the community. Ensure the implementation of federal and state emergency preparedness and management program requirements. Respond to queries, requests and complaints from the Mayor, City Council members and other City staff to promote customer service. Provide executive leadership to the division’s management team and staff. Lead division visioning and planning efforts, ensuring department and City goals, policies and plans integrate with internal operations. Develop, implement, and manage initiatives that align with the department’s vision to improve the division’s service delivery. Work in partnership with enterprise and departmental equity, culture, and professional development teams to advocate for and support programs and initiatives that will create and maintain an environment where employees belong, where they want to come to work, and are empowered to utilize their strengths to prepare for future roles in the service of those who reside in, do business in, work in and visit the City of Minneapolis. Verbally present complex information at public hearings, Council Committee meetings and to large organizations, explaining City decisions or positions. Along with other crucial department leaders, serve as a key contact for elected officials and their staff on policy issues as needed. Focus on process improvement and data analysis related to the division's body of work to increase effectiveness and efficiency. Serve on Office of Community Safety Executive Leadership Team Coordinate planning for largescale planned events taking place within the City, including working with interjurisdictional partners and non-governmental parties. Analyze and report on operational?efficiency and?preparedness activities. Operations Provide for efficient performance during a declared emergency, coordinating city planning and preparation for emergency relief. Use sound risk management principles ( i.e. hazard identification, risk analysis, and impact analysis) in assigning priorities and resources. Synchronize the activities of all relevant stakeholders to achieve a common purpose. Support regional, state and national response and recovery efforts through mutual aid, emergency management assistance compact (EMAC), incident management teams and similar regional, state or federal organizations and deploy with such organizations as warranted . Pursue grant funds from outside agencies and organizations to offset the cost of materials, equipment and human resources used in preparing, responding and recovery from events; accounts for all time and materials expended in case that reimbursement is available. Pursues reimbursement for eligible expenses when possible. Serve as EOC Manager or Director under the National Incident Management System (NIMS). Oversee the daily operations of the department including budget, personnel issues, departmental business plans, HR-related activities, financial management , union contract adherence, and records management or retention and various special projects. Establish policies, goals, objectives and performance measure for the department, including recruitment and retention of diverse workforce, training, performance management, labor relations, grievances, and employee relations and engagement. Community Partnerships Maintain strong partnerships with other local, state and federal agencies. Maintain professional and collaborative relationships with elected officials, city staff from all departments, the general public and officials from other governmental and industry groups, and emergency responders from multiple jurisdictions as a means of aligning resources and preparing them for emergency responses. Represent the City of Minneapolis at various forums, public hearings, meetings, task forces, etc. Identify training needs and a plan for delivering the training where needed; coordinating disaster response exercises as a means of training. Strategic Planning Create and maintain a comprehensive framework to reduce the vulnerability to hazards and cope with disasters. Anticipate future disasters and take preventive and preparatory measures to build disaster- resistant and disaster resilient communities Direct the Emergency Management Department's efforts in mitigating, preparing for, responding to, and recovering from natural or manmade disasters in the community. Ensure the implementation of federal and state emergency preparedness and management program requirements. Respond to queries, requests and complaints from the Mayor, City Council members and other City staff to promote customer service. Provide executive leadership to the division’s management team and staff. Lead division visioning and planning efforts, ensuring department and City goals, policies and plans integrate with internal operations. Develop, implement, and manage initiatives that align with the department’s vision to improve the division’s service delivery. Work in partnership with enterprise and departmental equity, culture, and professional development teams to advocate for and support programs and initiatives that will create and maintain an environment where employees belong, where they want to come to work, and are empowered to utilize their strengths to prepare for future roles in the service of those who reside in, do business in, work in and visit the City of Minneapolis. Verbally present complex information at public hearings, Council Committee meetings and to large organizations, explaining City decisions or positions. Along with other crucial department leaders, serve as a key contact for elected officials and their staff on policy issues as needed. Focus on process improvement and data analysis related to the division's body of work to increase effectiveness and efficiency. Serve on Office of Community Safety Executive Leadership Team Coordinate planning for largescale planned events taking place within the City, including working with interjurisdictional partners and non-governmental parties. Analyze and report on operational?efficiency and?preparedness activities. Operations Provide for efficient performance during a declared emergency, coordinating city planning and preparation for emergency relief. Use sound risk management principles ( i.e. hazard identification, risk analysis, and impact analysis) in assigning priorities and resources. Synchronize the activities of all relevant stakeholders to achieve a common purpose. Support regional, state and national response and recovery efforts through mutual aid, emergency management assistance compact (EMAC), incident management teams and similar regional, state or federal organizations and deploy with such organizations as warranted . Pursue grant funds from outside agencies and organizations to offset the cost of materials, equipment and human resources used in preparing, responding and recovery from events; accounts for all time and materials expended in case that reimbursement is available. Pursues reimbursement for eligible expenses when possible. Serve as EOC Manager or Director under the National Incident Management System (NIMS). Oversee the daily operations of the department including budget, personnel issues, departmental business plans, HR-related activities, financial management , union contract adherence, and records management or retention and various special projects. Establish policies, goals, objectives and performance measure for the department, including recruitment and retention of diverse workforce, training, performance management, labor relations, grievances, and employee relations and engagement. Community Partnerships Maintain strong partnerships with other local, state and federal agencies. Maintain professional and collaborative relationships with elected officials, city staff from all departments, the general public and officials from other governmental and industry groups, and emergency responders from multiple jurisdictions as a means of aligning resources and preparing them for emergency responses. Represent the City of Minneapolis at various forums, public hearings, meetings, task forces, etc. Identify training needs and a plan for delivering the training where needed; coordinating disaster response exercises as a means of training. Strategic Planning Create and maintain a comprehensive framework to reduce the vulnerability to hazards and cope with disasters. Anticipate future disasters and take preventive and preparatory measures to build disaster- resistant and disaster resilient communities WORKING CONDITIONS: Normal Office, except during emergency response events or while viewing conditions in the field. On-call and may be required to respond 24/7 Required Qualifications MINIMUM EDUCATION: Bachelor's degree in public or business administration, public safety, political science, emergency management or other relevant field or equivalent MINIMUM EXPERIENCE: Six years of progressively responsible experience, which incudes management and policy development or equivalent. LICENSES/CERTIFICATIONS: Emergency Management Training Certificate from the State of Minnesota and/or Certified Emergency Manager through the International Association of Emergency Managers or equivalent Certificate of completion of Incident Command System 100, 200, 300, and 400 or Minnesota equivalent BACKGROUND CHECK The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. DRUG AND ALCOHOL TESTING All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. UNION REPRESENTATION This position is not represented by a collective bargaining agreement. This is an appointed position. INTERVIEW SELECTION The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. REQUIRED ATTACHMENT: You must attach a resume to your application. Preference will be given to applications submitted prior to 04/22/20234. Knowledge, Skills and Abilities An advanced degree in law, public or business administration is preferred. Ability to communicate a strong and compelling vision and sense of core purpose for Emergency Management in the City. Strong organization and skills and the ability to marshal resources, and coordinate multiple activities at once to accomplish goals, including coordinating and working with other City Departments and other government agencies. Ability to manage, coordinate and implement programs with staff from multiple departments and businesses and interact with management of other departments and divisions to accomplish goals. Strong functional technical skills and knowledge of the practice and principals of emergency management and the laws and statutes at the federal, state and local level. Command skills and ability to take the lead and give direction in a crisis Good Knowledge of City government operations Good understanding of the needs, intentions, and positions of the various factions within the City, and the ability to work effectively within the diverse communities that reside, and work in the City Knowledge and ability in the development and use of new technology and systems. As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer. Closing Date/Time: Continuous
Mar 23, 2024
Full Time
Position Description The Director of Emergency Management will provide leadership and direction of all activities of the Office of Emergency Management, including providing for efficient performance during a declared emergency, coordinating City planning and preparation for emergency relief, providing liaison and coordination with federal, state, county and local jurisdictions relative to emergency preparedness. Job Duties and Responsibilities Overall Management Direct the Emergency Management Department's efforts in mitigating, preparing for, responding to, and recovering from natural or manmade disasters in the community. Ensure the implementation of federal and state emergency preparedness and management program requirements. Respond to queries, requests and complaints from the Mayor, City Council members and other City staff to promote customer service. Provide executive leadership to the division’s management team and staff. Lead division visioning and planning efforts, ensuring department and City goals, policies and plans integrate with internal operations. Develop, implement, and manage initiatives that align with the department’s vision to improve the division’s service delivery. Work in partnership with enterprise and departmental equity, culture, and professional development teams to advocate for and support programs and initiatives that will create and maintain an environment where employees belong, where they want to come to work, and are empowered to utilize their strengths to prepare for future roles in the service of those who reside in, do business in, work in and visit the City of Minneapolis. Verbally present complex information at public hearings, Council Committee meetings and to large organizations, explaining City decisions or positions. Along with other crucial department leaders, serve as a key contact for elected officials and their staff on policy issues as needed. Focus on process improvement and data analysis related to the division's body of work to increase effectiveness and efficiency. Serve on Office of Community Safety Executive Leadership Team Coordinate planning for largescale planned events taking place within the City, including working with interjurisdictional partners and non-governmental parties. Analyze and report on operational?efficiency and?preparedness activities. Operations Provide for efficient performance during a declared emergency, coordinating city planning and preparation for emergency relief. Use sound risk management principles ( i.e. hazard identification, risk analysis, and impact analysis) in assigning priorities and resources. Synchronize the activities of all relevant stakeholders to achieve a common purpose. Support regional, state and national response and recovery efforts through mutual aid, emergency management assistance compact (EMAC), incident management teams and similar regional, state or federal organizations and deploy with such organizations as warranted . Pursue grant funds from outside agencies and organizations to offset the cost of materials, equipment and human resources used in preparing, responding and recovery from events; accounts for all time and materials expended in case that reimbursement is available. Pursues reimbursement for eligible expenses when possible. Serve as EOC Manager or Director under the National Incident Management System (NIMS). Oversee the daily operations of the department including budget, personnel issues, departmental business plans, HR-related activities, financial management , union contract adherence, and records management or retention and various special projects. Establish policies, goals, objectives and performance measure for the department, including recruitment and retention of diverse workforce, training, performance management, labor relations, grievances, and employee relations and engagement. Community Partnerships Maintain strong partnerships with other local, state and federal agencies. Maintain professional and collaborative relationships with elected officials, city staff from all departments, the general public and officials from other governmental and industry groups, and emergency responders from multiple jurisdictions as a means of aligning resources and preparing them for emergency responses. Represent the City of Minneapolis at various forums, public hearings, meetings, task forces, etc. Identify training needs and a plan for delivering the training where needed; coordinating disaster response exercises as a means of training. Strategic Planning Create and maintain a comprehensive framework to reduce the vulnerability to hazards and cope with disasters. Anticipate future disasters and take preventive and preparatory measures to build disaster- resistant and disaster resilient communities Direct the Emergency Management Department's efforts in mitigating, preparing for, responding to, and recovering from natural or manmade disasters in the community. Ensure the implementation of federal and state emergency preparedness and management program requirements. Respond to queries, requests and complaints from the Mayor, City Council members and other City staff to promote customer service. Provide executive leadership to the division’s management team and staff. Lead division visioning and planning efforts, ensuring department and City goals, policies and plans integrate with internal operations. Develop, implement, and manage initiatives that align with the department’s vision to improve the division’s service delivery. Work in partnership with enterprise and departmental equity, culture, and professional development teams to advocate for and support programs and initiatives that will create and maintain an environment where employees belong, where they want to come to work, and are empowered to utilize their strengths to prepare for future roles in the service of those who reside in, do business in, work in and visit the City of Minneapolis. Verbally present complex information at public hearings, Council Committee meetings and to large organizations, explaining City decisions or positions. Along with other crucial department leaders, serve as a key contact for elected officials and their staff on policy issues as needed. Focus on process improvement and data analysis related to the division's body of work to increase effectiveness and efficiency. Serve on Office of Community Safety Executive Leadership Team Coordinate planning for largescale planned events taking place within the City, including working with interjurisdictional partners and non-governmental parties. Analyze and report on operational?efficiency and?preparedness activities. Operations Provide for efficient performance during a declared emergency, coordinating city planning and preparation for emergency relief. Use sound risk management principles ( i.e. hazard identification, risk analysis, and impact analysis) in assigning priorities and resources. Synchronize the activities of all relevant stakeholders to achieve a common purpose. Support regional, state and national response and recovery efforts through mutual aid, emergency management assistance compact (EMAC), incident management teams and similar regional, state or federal organizations and deploy with such organizations as warranted . Pursue grant funds from outside agencies and organizations to offset the cost of materials, equipment and human resources used in preparing, responding and recovery from events; accounts for all time and materials expended in case that reimbursement is available. Pursues reimbursement for eligible expenses when possible. Serve as EOC Manager or Director under the National Incident Management System (NIMS). Oversee the daily operations of the department including budget, personnel issues, departmental business plans, HR-related activities, financial management , union contract adherence, and records management or retention and various special projects. Establish policies, goals, objectives and performance measure for the department, including recruitment and retention of diverse workforce, training, performance management, labor relations, grievances, and employee relations and engagement. Community Partnerships Maintain strong partnerships with other local, state and federal agencies. Maintain professional and collaborative relationships with elected officials, city staff from all departments, the general public and officials from other governmental and industry groups, and emergency responders from multiple jurisdictions as a means of aligning resources and preparing them for emergency responses. Represent the City of Minneapolis at various forums, public hearings, meetings, task forces, etc. Identify training needs and a plan for delivering the training where needed; coordinating disaster response exercises as a means of training. Strategic Planning Create and maintain a comprehensive framework to reduce the vulnerability to hazards and cope with disasters. Anticipate future disasters and take preventive and preparatory measures to build disaster- resistant and disaster resilient communities WORKING CONDITIONS: Normal Office, except during emergency response events or while viewing conditions in the field. On-call and may be required to respond 24/7 Required Qualifications MINIMUM EDUCATION: Bachelor's degree in public or business administration, public safety, political science, emergency management or other relevant field or equivalent MINIMUM EXPERIENCE: Six years of progressively responsible experience, which incudes management and policy development or equivalent. LICENSES/CERTIFICATIONS: Emergency Management Training Certificate from the State of Minnesota and/or Certified Emergency Manager through the International Association of Emergency Managers or equivalent Certificate of completion of Incident Command System 100, 200, 300, and 400 or Minnesota equivalent BACKGROUND CHECK The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. DRUG AND ALCOHOL TESTING All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. UNION REPRESENTATION This position is not represented by a collective bargaining agreement. This is an appointed position. INTERVIEW SELECTION The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. REQUIRED ATTACHMENT: You must attach a resume to your application. Preference will be given to applications submitted prior to 04/22/20234. Knowledge, Skills and Abilities An advanced degree in law, public or business administration is preferred. Ability to communicate a strong and compelling vision and sense of core purpose for Emergency Management in the City. Strong organization and skills and the ability to marshal resources, and coordinate multiple activities at once to accomplish goals, including coordinating and working with other City Departments and other government agencies. Ability to manage, coordinate and implement programs with staff from multiple departments and businesses and interact with management of other departments and divisions to accomplish goals. Strong functional technical skills and knowledge of the practice and principals of emergency management and the laws and statutes at the federal, state and local level. Command skills and ability to take the lead and give direction in a crisis Good Knowledge of City government operations Good understanding of the needs, intentions, and positions of the various factions within the City, and the ability to work effectively within the diverse communities that reside, and work in the City Knowledge and ability in the development and use of new technology and systems. As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Lead and create the strategic direction and vision for our new Project Management Office Initiative! We seek an experienced IT Project Manager with the knowledge and expertise to develop enterprise application frameworks and define project management methodologies to achieve departmental objectives! SALARY AND BENEFITS This position offers full benefits and a c ompetitive salary range of $131,123.20 - $187,907.20 Annually DOQ 3% Annual Across the Board Salary Increases in February 2025 & 2026** Bi-annual step increases of approximately 2.5%, up to Step 16 The County also offers an alternative Modified Benefits Option that provides a wage differential of 4% above the base salary rate with modified benefits. MBO SALARY $ 132,387.84 - $189,734.27 Annually DOQ The Innovation and Technology Department (ITD) is recruiting for an IT PMO (Project Management Office) Chief* , who will serve on the Innovation and Technology Management Team. The incumbent will be responsible for championing the Project Management Office initiative, setting the vision, direction, strategy and will carry forward the plan to stand and scale up a Project Management Office in support of the department’s objectives and establish short term goals and long-term vision for the new PMO division. Duties include leading an enterprise team, assigning individual responsibilities, enforcing accountability, developing strategy for the initiative, establish, maintain, and develop an industry standard project management documentation, methodology and metrics to ensure optimum service delivery expectations; work directly with internal and external subject matter experts, executive leadership, and business operations to deliver successful implementation; identify resourcing needs and coordinating the efforts of departmental staff and third-party vendors to meet project milestones and deliverables according to plan; work to define the project's objectives, scope and provide project oversight throughout its implementation. *Official Job Title: IT Division Chief. For a more comprehensive listing of job duties for this classification, please refer to the IT Division Chief job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. IMPRESSIVE BENEFITS!! This position offers lucrative County benefits and retirement package, including generous county-paid retirement matching! The incumbent also may qualify for retirement reciprocity gained from another public agency. Click the image below to learn more about the County of San Bernardino's competitive offerings! Click the links below for additional details: County Exempt Compensation Ordinance Traditional Benefits Option Modified Benefits Option CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Travel throughout the County is required. A valid California Class C driver license is required at time of appointment and maintained throughout duration of employment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Mileage reimbursement is available. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. **Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements Candidates MUST possess experience and education as detailed in ALL of the following areas*: EXPERIENCE : Four (4) years of experience, within the past six (6) years, proven project management experience including scope and requirements definition, problem solving and process improvements, leading distributed teams in complex environments such as on-premises, cloud, or hybrid, experience with large-scale implementation projects utilizing industry standard development and service delivery methodologies. Four (4) years of experience performing duties in four (4) of the six (6) following areas: Strategic IT Planning Project Management Methodologies for Application Development Business Requirements Analysis Feasibility & Cost/Benefit Analysis Risk and Change Management SUPERVISORY/LEAD EXPERIENCE: Three (3) years leading a staff engaged in the implementation of complex business applications in a production environment. Experience must include primary responsibility for assigning/reviewing work and preparing performance evaluations. EDUCATION: A Bachelor's degree* or higher in computer science, information technology, or a closely related field. *Substitution: Two (2) additional years of qualifying experience may substitute for the required education. Desired Qualifications The ideal candidate will have the following: PMP Certified. Scrum Master Certified. PMI-ACP Certified. IT leadership in public sector. Strong IT project management experience. Selection Process Application Procedure: Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Candidates are encouraged to apply as soon as possible, as the recruitment is subject to close at any time without notice. Priority Application Review: Applications received by March 27, 2024 will be included in the first review/processing of applications; subsequent reviews may be conducted as needed to meet business needs. IMPORTANT NOTICE: There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications ; resumes will not be reviewed as part of the evaluation process. The most highly qualified candidates, based on the evaluation results, may be referred for interview. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process. Exempt Unit-Group C The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Mar 13, 2024
Full Time
The Job Lead and create the strategic direction and vision for our new Project Management Office Initiative! We seek an experienced IT Project Manager with the knowledge and expertise to develop enterprise application frameworks and define project management methodologies to achieve departmental objectives! SALARY AND BENEFITS This position offers full benefits and a c ompetitive salary range of $131,123.20 - $187,907.20 Annually DOQ 3% Annual Across the Board Salary Increases in February 2025 & 2026** Bi-annual step increases of approximately 2.5%, up to Step 16 The County also offers an alternative Modified Benefits Option that provides a wage differential of 4% above the base salary rate with modified benefits. MBO SALARY $ 132,387.84 - $189,734.27 Annually DOQ The Innovation and Technology Department (ITD) is recruiting for an IT PMO (Project Management Office) Chief* , who will serve on the Innovation and Technology Management Team. The incumbent will be responsible for championing the Project Management Office initiative, setting the vision, direction, strategy and will carry forward the plan to stand and scale up a Project Management Office in support of the department’s objectives and establish short term goals and long-term vision for the new PMO division. Duties include leading an enterprise team, assigning individual responsibilities, enforcing accountability, developing strategy for the initiative, establish, maintain, and develop an industry standard project management documentation, methodology and metrics to ensure optimum service delivery expectations; work directly with internal and external subject matter experts, executive leadership, and business operations to deliver successful implementation; identify resourcing needs and coordinating the efforts of departmental staff and third-party vendors to meet project milestones and deliverables according to plan; work to define the project's objectives, scope and provide project oversight throughout its implementation. *Official Job Title: IT Division Chief. For a more comprehensive listing of job duties for this classification, please refer to the IT Division Chief job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. IMPRESSIVE BENEFITS!! This position offers lucrative County benefits and retirement package, including generous county-paid retirement matching! The incumbent also may qualify for retirement reciprocity gained from another public agency. Click the image below to learn more about the County of San Bernardino's competitive offerings! Click the links below for additional details: County Exempt Compensation Ordinance Traditional Benefits Option Modified Benefits Option CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Travel throughout the County is required. A valid California Class C driver license is required at time of appointment and maintained throughout duration of employment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Mileage reimbursement is available. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. **Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements Candidates MUST possess experience and education as detailed in ALL of the following areas*: EXPERIENCE : Four (4) years of experience, within the past six (6) years, proven project management experience including scope and requirements definition, problem solving and process improvements, leading distributed teams in complex environments such as on-premises, cloud, or hybrid, experience with large-scale implementation projects utilizing industry standard development and service delivery methodologies. Four (4) years of experience performing duties in four (4) of the six (6) following areas: Strategic IT Planning Project Management Methodologies for Application Development Business Requirements Analysis Feasibility & Cost/Benefit Analysis Risk and Change Management SUPERVISORY/LEAD EXPERIENCE: Three (3) years leading a staff engaged in the implementation of complex business applications in a production environment. Experience must include primary responsibility for assigning/reviewing work and preparing performance evaluations. EDUCATION: A Bachelor's degree* or higher in computer science, information technology, or a closely related field. *Substitution: Two (2) additional years of qualifying experience may substitute for the required education. Desired Qualifications The ideal candidate will have the following: PMP Certified. Scrum Master Certified. PMI-ACP Certified. IT leadership in public sector. Strong IT project management experience. Selection Process Application Procedure: Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Candidates are encouraged to apply as soon as possible, as the recruitment is subject to close at any time without notice. Priority Application Review: Applications received by March 27, 2024 will be included in the first review/processing of applications; subsequent reviews may be conducted as needed to meet business needs. IMPORTANT NOTICE: There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications ; resumes will not be reviewed as part of the evaluation process. The most highly qualified candidates, based on the evaluation results, may be referred for interview. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process. Exempt Unit-Group C The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION PUBLIC HEALTH NUTRITIONIST I / PUBLIC HEALTH NUTRITIONIST I (SUPERVISORY) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITY The department is seeking to fill one (1) Public Health Nutritionist I (Supervisory) within the Women, Infants and Children (WIC) program and one (1) Public Health Nutritionist I within the CalFresh Healthy Living (CFHL) program. Job duties include, but are not limited to: Supervisory Duties: Monitor clinic flow and staff assignments to maintain efficient program operations Maintain work environment where cooperation and teamwork can occur Promote and encourage staff development and skills enhancement Resolve staff and client conflicts and conduct corrective action plan as necessary Provide input to Program Support Staff on clinic operations and needs Enforce WIC Program rules and regulations Provide back up for paraprofessional roles as needed Maintain and ensure secure delivery of negotiable instrument (food instruments and Farmers Market Coupons) Participate in Quality Improvement (QI) audits of staff to ensure efficiency and compliance to State mandates Review the work of staff for accuracy Develop and present performance evaluation to staff Verify time sheets and mileage reimbursement claims of staff Conduct staff meetings Assist in mentoring Dietetic Interns Client Services: Determine nutritional risk of participants for certification Provide individual nutrition counseling for low risk and high risk contacts as defined by the State Oversee services to WIC and CFHL participants/recipients such as nutrition education classes, issuance of food benefits, referrals, etc. Community Services Implement and assist in developing population-based community interventions to guide individual clients to choose healthier diets such as coordinating and facilitating nutrition classes Incorporate public health functions and essential public health nutrition services, community nutrition assessments and program, personnel, fiscal and data management skills Ensure all aspects of education are culturally competent and literacy appropriate Apply, plan, manage, and evaluate techniques to public health nutrition programs and/or individual clients such as administering pre and post-tests and surveys Assess, plan, implement and evaluate activities, projects and programs in order to meet defined public health measures Monitor nutrition policies, procedures, protocols and quality improvement systems and contract deliverables, to assure consistency, effectiveness and compliance Interact with community leaders for the purposes of offering services Other Administrative Duties: Maintain inventory of assets (ie. Electric breast pumps, computers, etc.) Perform tasks as delegated by the Administrative Manager II, HCA Program Supervisor II or Supervising Public Health Nutritionist Assist with surveys to determine nutrition needs and problems of participants Conduct Quality Improvement (QI) audits of staff workload and functions to monitor efficiency and quality of client care Assist in initial and ongoing training of WIC and/or CFHL staff Provide input to Operations Management in developing clinic procedures and/or community activities Provide follow-up consultation/information for public and private providers Prepare reports as needed Serve as liaison with Information Technology (IT) department regarding computer system issues as needed Participate in professional workshops and other trainings to update nutrition knowledge, administrative skills, and to comply with the County/State program mandates DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be a Registered Dietician or Registered Dietitian Eligible. Also, supervisory experience and two (2) or more years of experience working in a Women, Infants and Children program type of setting is highly preferred. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience WIC Information System Enterprise (WIC WISE) database WIC and/or CalFresh/SNAP regulations Maternal, child and infant nutrition for optimal health Quality Improvement tools and intervals to conduct audits Microsoft Excel, Word, PowerPoint and Outlook software Nutritional Care, Counseling and Advocacy Being culturally sensitive to the needs of the multicultural participant background Interpreting and determining the health and nutritional status of participants Improving the nutrition of participants by identifying environmental factors that affect health progress Developing and applying public health nutrition interventions Having the ability to use participant centered techniques when conducting counseling Promoting breastfeeding as optimal feeding choice for infants Leadership, Community Engagement and Supervision Having the knowledge of personnel management and maintaining optimal clinic flow Facilitating meetings with peers Delegating work duties to staff effectively Managing personnel issues and taking care of special participants needs and concerns effectively Applying conflict resolution by using effective leadership style to inspire and motivate staff Reporting team progress to upper management as requested Facilitating team work and cooperation among staff Writing staff work performance and providing feedback to staff Collaborating with upper management and Human Resource Services (HRS) regarding personnel issues Being a role model to staff and mentoring Dietetic Interns Training Developing work and training plans for participants Conducting presentations and providing training in group or individual setting Communication and Professionalism Communicating effectively both orally and in writing Assessing and identifying issues when providing services to participants and implementing improvements when necessary Evaluating own practice and requesting for effective feedback from WIC colleagues to identify additional learning needs Using appropriate communication method when communicating/sharing sensitive information with participants and staff Adaptability, Analytical Thinking and Accountability Being adaptable, flexible while maintaining a focus on program quality of care and services Applying different ways of assessing nutrition and health outcomes of participants Using appropriate and effective study designs to evaluate diet related diseases Formulating effective resolutions to problems by being consistent with the WIC's mission and vision Being accountable for the "negotiable instruments" in the clinic Managing workload effectively, following directions and meeting deadlines Willing to take on additional assignments MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Health Nutritionist I (Supervisory) classification as well as the physical and mental requirements and the environmental and working conditions. Physical & Mental Requirement, Environmental and Working Conditions Physical Requirements Must have the body mobility to walk, climb stairs, reach, bend, twist, reach overhead and stoop; stamina to sit for a prolonged period of time (up to one hour); strength to lift and carry or push and pull objects such as boxes of materials and supplies, which may weigh up to 25 lbs.; hearing for normal conversations, ability to work in diverse environments; and the ability to drive a car. Environmental Conditions Will be required to work in clinic or community environment; may work with individuals who have a communicable disease; may be assigned to evenings and/or weekends. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PUBLIC HEALTH NUTRITIONIST I / PUBLIC HEALTH NUTRITIONIST I (SUPERVISORY) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITY The department is seeking to fill one (1) Public Health Nutritionist I (Supervisory) within the Women, Infants and Children (WIC) program and one (1) Public Health Nutritionist I within the CalFresh Healthy Living (CFHL) program. Job duties include, but are not limited to: Supervisory Duties: Monitor clinic flow and staff assignments to maintain efficient program operations Maintain work environment where cooperation and teamwork can occur Promote and encourage staff development and skills enhancement Resolve staff and client conflicts and conduct corrective action plan as necessary Provide input to Program Support Staff on clinic operations and needs Enforce WIC Program rules and regulations Provide back up for paraprofessional roles as needed Maintain and ensure secure delivery of negotiable instrument (food instruments and Farmers Market Coupons) Participate in Quality Improvement (QI) audits of staff to ensure efficiency and compliance to State mandates Review the work of staff for accuracy Develop and present performance evaluation to staff Verify time sheets and mileage reimbursement claims of staff Conduct staff meetings Assist in mentoring Dietetic Interns Client Services: Determine nutritional risk of participants for certification Provide individual nutrition counseling for low risk and high risk contacts as defined by the State Oversee services to WIC and CFHL participants/recipients such as nutrition education classes, issuance of food benefits, referrals, etc. Community Services Implement and assist in developing population-based community interventions to guide individual clients to choose healthier diets such as coordinating and facilitating nutrition classes Incorporate public health functions and essential public health nutrition services, community nutrition assessments and program, personnel, fiscal and data management skills Ensure all aspects of education are culturally competent and literacy appropriate Apply, plan, manage, and evaluate techniques to public health nutrition programs and/or individual clients such as administering pre and post-tests and surveys Assess, plan, implement and evaluate activities, projects and programs in order to meet defined public health measures Monitor nutrition policies, procedures, protocols and quality improvement systems and contract deliverables, to assure consistency, effectiveness and compliance Interact with community leaders for the purposes of offering services Other Administrative Duties: Maintain inventory of assets (ie. Electric breast pumps, computers, etc.) Perform tasks as delegated by the Administrative Manager II, HCA Program Supervisor II or Supervising Public Health Nutritionist Assist with surveys to determine nutrition needs and problems of participants Conduct Quality Improvement (QI) audits of staff workload and functions to monitor efficiency and quality of client care Assist in initial and ongoing training of WIC and/or CFHL staff Provide input to Operations Management in developing clinic procedures and/or community activities Provide follow-up consultation/information for public and private providers Prepare reports as needed Serve as liaison with Information Technology (IT) department regarding computer system issues as needed Participate in professional workshops and other trainings to update nutrition knowledge, administrative skills, and to comply with the County/State program mandates DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be a Registered Dietician or Registered Dietitian Eligible. Also, supervisory experience and two (2) or more years of experience working in a Women, Infants and Children program type of setting is highly preferred. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience WIC Information System Enterprise (WIC WISE) database WIC and/or CalFresh/SNAP regulations Maternal, child and infant nutrition for optimal health Quality Improvement tools and intervals to conduct audits Microsoft Excel, Word, PowerPoint and Outlook software Nutritional Care, Counseling and Advocacy Being culturally sensitive to the needs of the multicultural participant background Interpreting and determining the health and nutritional status of participants Improving the nutrition of participants by identifying environmental factors that affect health progress Developing and applying public health nutrition interventions Having the ability to use participant centered techniques when conducting counseling Promoting breastfeeding as optimal feeding choice for infants Leadership, Community Engagement and Supervision Having the knowledge of personnel management and maintaining optimal clinic flow Facilitating meetings with peers Delegating work duties to staff effectively Managing personnel issues and taking care of special participants needs and concerns effectively Applying conflict resolution by using effective leadership style to inspire and motivate staff Reporting team progress to upper management as requested Facilitating team work and cooperation among staff Writing staff work performance and providing feedback to staff Collaborating with upper management and Human Resource Services (HRS) regarding personnel issues Being a role model to staff and mentoring Dietetic Interns Training Developing work and training plans for participants Conducting presentations and providing training in group or individual setting Communication and Professionalism Communicating effectively both orally and in writing Assessing and identifying issues when providing services to participants and implementing improvements when necessary Evaluating own practice and requesting for effective feedback from WIC colleagues to identify additional learning needs Using appropriate communication method when communicating/sharing sensitive information with participants and staff Adaptability, Analytical Thinking and Accountability Being adaptable, flexible while maintaining a focus on program quality of care and services Applying different ways of assessing nutrition and health outcomes of participants Using appropriate and effective study designs to evaluate diet related diseases Formulating effective resolutions to problems by being consistent with the WIC's mission and vision Being accountable for the "negotiable instruments" in the clinic Managing workload effectively, following directions and meeting deadlines Willing to take on additional assignments MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Health Nutritionist I (Supervisory) classification as well as the physical and mental requirements and the environmental and working conditions. Physical & Mental Requirement, Environmental and Working Conditions Physical Requirements Must have the body mobility to walk, climb stairs, reach, bend, twist, reach overhead and stoop; stamina to sit for a prolonged period of time (up to one hour); strength to lift and carry or push and pull objects such as boxes of materials and supplies, which may weigh up to 25 lbs.; hearing for normal conversations, ability to work in diverse environments; and the ability to drive a car. Environmental Conditions Will be required to work in clinic or community environment; may work with individuals who have a communicable disease; may be assigned to evenings and/or weekends. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous