CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary If working with these technologies excites you, read the rest of the job posting and enter your application to start your journey to further your career at the City of Escondido where we leverage today’s technology to improve the quality of life for our residents. Key Knowledge Areas: Advanced Network Infrastructure Design and Management (LAN/WAN/Fiber/Wireless P2P/Cellular/Etc.)Microsoft Enterprise Site with M365/E5 Security Licensing/Exchange Hybrid Administration Active Directory and Azure AD Management IT Security Practices and Compliance (DOJ/CJIS, PCI DSS, NCUA Standards) High-Availability Infrastructure Management (VMware/vxRail, Hyper-V) ITIL Framework/Service Desk Management with Freshservice Cloud Computing (AWS, Azure, Google Cloud) Open Data and Integrations via API This position is open until filled. A first review of applications will take place during the week of April 14, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location , consider a career with the City of Escondido. We have an opening for the position of Senior Network Systems Technician in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, test and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineer, Network Systems Technicians and end users; installs and troubleshoots advanced and complex software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications; and performs a variety of technical tasks relative to assigned areas of responsibility. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks. Trains assigned employees in their areas of work including network systems methods, procedures, and techniques. Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures. Installs and configures complex network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit/channel service unit, and other network equipment and software. Oversees and participates in investigating, analyzing and resolving complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including printers. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs complex system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems. Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner. Estimates time, materials, and equipment required for jobs assigned; requisitions materials as required. Performs related duties as required. QUALIFICATIONS Knowledge of: Operations, services, and activities of a comprehensive local and wide area network program. Principles of lead supervision and training. Advanced principles and practices of network system design, installation and maintenance. Advanced principles of hardware and software configuration and installation. All operating systems that are in use within the entire organization including but not limited to Windows Desktop, Windows Server, Microsoft HyperV, and Apple IOS. All aspects of configuring and maintaining system security, network security, and site security for information systems. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, switches, access points, wireless LAN equipment and firewalls. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP. Advanced methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. The Internet, HTML, and CGI scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles of customer service. Pertinent federal, state and local codes, laws and regulations. Ability to: Lead, organize, and review the work of staff. Independently perform the most difficult network systems tasks. Interpret, explain, and enforce department policies and procedures. Evaluate complex hardware and software requirements. Implement complex hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair complex hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise complex computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field Experience: Four years (full-time equivalent) of increasingly responsible network administration experience including two years (full-time equivalent) of experience at a level comparable to a Network Systems Engineer with the City. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
Mar 26, 2024
Full Time
Summary If working with these technologies excites you, read the rest of the job posting and enter your application to start your journey to further your career at the City of Escondido where we leverage today’s technology to improve the quality of life for our residents. Key Knowledge Areas: Advanced Network Infrastructure Design and Management (LAN/WAN/Fiber/Wireless P2P/Cellular/Etc.)Microsoft Enterprise Site with M365/E5 Security Licensing/Exchange Hybrid Administration Active Directory and Azure AD Management IT Security Practices and Compliance (DOJ/CJIS, PCI DSS, NCUA Standards) High-Availability Infrastructure Management (VMware/vxRail, Hyper-V) ITIL Framework/Service Desk Management with Freshservice Cloud Computing (AWS, Azure, Google Cloud) Open Data and Integrations via API This position is open until filled. A first review of applications will take place during the week of April 14, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location , consider a career with the City of Escondido. We have an opening for the position of Senior Network Systems Technician in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, test and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineer, Network Systems Technicians and end users; installs and troubleshoots advanced and complex software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications; and performs a variety of technical tasks relative to assigned areas of responsibility. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks. Trains assigned employees in their areas of work including network systems methods, procedures, and techniques. Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures. Installs and configures complex network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit/channel service unit, and other network equipment and software. Oversees and participates in investigating, analyzing and resolving complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including printers. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs complex system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems. Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner. Estimates time, materials, and equipment required for jobs assigned; requisitions materials as required. Performs related duties as required. QUALIFICATIONS Knowledge of: Operations, services, and activities of a comprehensive local and wide area network program. Principles of lead supervision and training. Advanced principles and practices of network system design, installation and maintenance. Advanced principles of hardware and software configuration and installation. All operating systems that are in use within the entire organization including but not limited to Windows Desktop, Windows Server, Microsoft HyperV, and Apple IOS. All aspects of configuring and maintaining system security, network security, and site security for information systems. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, switches, access points, wireless LAN equipment and firewalls. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP. Advanced methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. The Internet, HTML, and CGI scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles of customer service. Pertinent federal, state and local codes, laws and regulations. Ability to: Lead, organize, and review the work of staff. Independently perform the most difficult network systems tasks. Interpret, explain, and enforce department policies and procedures. Evaluate complex hardware and software requirements. Implement complex hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair complex hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise complex computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field Experience: Four years (full-time equivalent) of increasingly responsible network administration experience including two years (full-time equivalent) of experience at a level comparable to a Network Systems Engineer with the City. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary This position is open until filled. A first review of applications will take place during the week of April 29, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Network Systems Technician I: $5,226 - $7,004 per month Network Systems Technician II: $5,628 - $7,542 per month Network Systems Technician III: $5,913 - $7,924 per month If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Network Systems Technician I/II/III in our Information Systems Department/Network & System Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Summary Description Under supervision (Network Systems Technician I) or general supervision (Network Systems Technician II), provides liaison and technical assistance to system users for computer, phone and network related problems; consults with department representative to determine hardware/software requirements and develops specifications; sets up, configures and provides support for desktop computer equipment including hardware, software and peripheral equipment; upgrades existing hardware and software; provides technical assistance in support of networked systems; and works on network projects as needed. DISTINGUISHING CHARACTERISTICS Network Systems Technician I: This is the entry level class in the Network Systems Technician series. This class performs the more routine tasks and duties assigned to positions within the series including setting up and configuring desktop computers and performing routine maintenance on the network system. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Network Systems Technician II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Advancement to the "II" level is based on demonstrated proficiency in performing the assigned functions, and is at the discretion of higher level supervisory or management staff. Network Systems Technician II: This is the full journey level class in the Network Systems Technician series performing the full range of duties with only occasional instruction or assistance. Positions at this level are distinguished from the Network Systems Technician I by the performance of the full range of duties as assigned as well as having responsibility for maintaining a network in an assigned area including ensuring connectivity with the City network, VoIP phone system, maintaining the network servers, routers, and switches, identifying and resolving computer and network problems, maintaining and enforcing network security, and participating in network project as needed. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Network Systems Technician II level are normally filled by advancement from the Network Systems Technician I level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Network Systems Technician III: This is the advanced journey level class in Network Systems Technician series. Positions at this level require demonstrated ability to perform the full range of duties as well as the full range of complex technician duties. Positions at this level are distinguished from the Network Systems Technician II by their ability to lead teams, manage projects, and find technology solutions. They have both the technical skills and leadership qualities to mentor and lead group projects. Positions in this class series are flexibly staffed and positions at the Network Systems Technician III level are normally filled by advancement from the Network Systems Technician II level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices. Performs a variety of duties in the installation, testing, configuration and troubleshooting of hardware and software applications and equipment on networked systems; provides support in the installation and set up of computers, phones, servers and networks by installing cabling and wiring for systems and peripheral equipment; troubleshoots and maintains networked components including routers, switches and wireless equipment. Performs repairs on computer systems and peripheral equipment including printers, phones, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs. Conducts system and database back-ups as necessary; files back up procedures. Provides assistance to information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software; provides technical support in testing, monitoring and reviewing new software, hardware and other system enhancements. Monitors computer systems, networks and applications for response time, problem prevention, performance and resource utilization. Performs network administration duties such as monitoring or adding applications, users and devices, modifying user profiles, re-setting passwords and file maintenance; monitors storage utilization; documents all network changes and revisions. Conducts training sessions with desktop users; provides information on system and application functions; communicates user access rights. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Stays abreast of new information technology trends and innovations; reads appropriate literature and attends training as necessary. Performs related duties as required. QUALIFICATIONS Knowledge of: Theories and applications of computer science. Computer systems, programming, and networking. Personal computer hardware and software components. Methods and techniques used in the installation, troubleshooting and maintenance of software applications. Operational characteristics of local and wide area network systems. Principles and practices of troubleshooting computer system hardware and software problems. Principles and practices of technical network administration. Principles and practices of customer service. Operational characteristics of various computer software packages. Operational characteristics of a variety of communication equipment and devices. Computer logic and mathematics. Principle languages used in information systems programs. Basic record keeping techniques. Ability to: Respond to and identify user computer related problems. Install and configure desktop computer systems and peripheral equipment. Troubleshoot a variety of desktop systems hardware and software. Perform technical maintenance on local and wide area networked systems. Test and repair network cabling problems. Communicate technical information to a wide variety of users. Perform minor repairs on computer equipment. Analyze and define problems and conceptualize practical computer solutions. Develop and revise information systems programs. Lead and coordinate the activities of a computer user group. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Network Systems Technician I/II/III Education/Training: Equivalent to the completion of the twelfth grade supplemented by college level course work in information systems, computer science or a related field. Network Systems Technician I Experience: One year (full-time equivalent) of experience in information systems in a networked environment. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Hardware, Microsoft, Cisco or Dell certifications preferred. Network Systems Technician II Experience: Two years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician I with the City of Escondido. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Network certification or Microsoft certification. Other specialized course work and training that provides a comparable level of knowledge may be qualifying. Network Systems Technician III Experience: Upon successful completion of the training plan established by the department and at least three years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician II with the City of Escondido. License or Certificate: A minimum of two technical certifications, such as Microsoft Certified Systems Engineer or Certified Cisco Network Associate. An Associate's degree in computer science or related field may be substituted for the required certification requirement. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
Apr 16, 2024
Full Time
Summary This position is open until filled. A first review of applications will take place during the week of April 29, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Network Systems Technician I: $5,226 - $7,004 per month Network Systems Technician II: $5,628 - $7,542 per month Network Systems Technician III: $5,913 - $7,924 per month If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Network Systems Technician I/II/III in our Information Systems Department/Network & System Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Summary Description Under supervision (Network Systems Technician I) or general supervision (Network Systems Technician II), provides liaison and technical assistance to system users for computer, phone and network related problems; consults with department representative to determine hardware/software requirements and develops specifications; sets up, configures and provides support for desktop computer equipment including hardware, software and peripheral equipment; upgrades existing hardware and software; provides technical assistance in support of networked systems; and works on network projects as needed. DISTINGUISHING CHARACTERISTICS Network Systems Technician I: This is the entry level class in the Network Systems Technician series. This class performs the more routine tasks and duties assigned to positions within the series including setting up and configuring desktop computers and performing routine maintenance on the network system. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Network Systems Technician II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Advancement to the "II" level is based on demonstrated proficiency in performing the assigned functions, and is at the discretion of higher level supervisory or management staff. Network Systems Technician II: This is the full journey level class in the Network Systems Technician series performing the full range of duties with only occasional instruction or assistance. Positions at this level are distinguished from the Network Systems Technician I by the performance of the full range of duties as assigned as well as having responsibility for maintaining a network in an assigned area including ensuring connectivity with the City network, VoIP phone system, maintaining the network servers, routers, and switches, identifying and resolving computer and network problems, maintaining and enforcing network security, and participating in network project as needed. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Network Systems Technician II level are normally filled by advancement from the Network Systems Technician I level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Network Systems Technician III: This is the advanced journey level class in Network Systems Technician series. Positions at this level require demonstrated ability to perform the full range of duties as well as the full range of complex technician duties. Positions at this level are distinguished from the Network Systems Technician II by their ability to lead teams, manage projects, and find technology solutions. They have both the technical skills and leadership qualities to mentor and lead group projects. Positions in this class series are flexibly staffed and positions at the Network Systems Technician III level are normally filled by advancement from the Network Systems Technician II level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices. Performs a variety of duties in the installation, testing, configuration and troubleshooting of hardware and software applications and equipment on networked systems; provides support in the installation and set up of computers, phones, servers and networks by installing cabling and wiring for systems and peripheral equipment; troubleshoots and maintains networked components including routers, switches and wireless equipment. Performs repairs on computer systems and peripheral equipment including printers, phones, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs. Conducts system and database back-ups as necessary; files back up procedures. Provides assistance to information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software; provides technical support in testing, monitoring and reviewing new software, hardware and other system enhancements. Monitors computer systems, networks and applications for response time, problem prevention, performance and resource utilization. Performs network administration duties such as monitoring or adding applications, users and devices, modifying user profiles, re-setting passwords and file maintenance; monitors storage utilization; documents all network changes and revisions. Conducts training sessions with desktop users; provides information on system and application functions; communicates user access rights. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Stays abreast of new information technology trends and innovations; reads appropriate literature and attends training as necessary. Performs related duties as required. QUALIFICATIONS Knowledge of: Theories and applications of computer science. Computer systems, programming, and networking. Personal computer hardware and software components. Methods and techniques used in the installation, troubleshooting and maintenance of software applications. Operational characteristics of local and wide area network systems. Principles and practices of troubleshooting computer system hardware and software problems. Principles and practices of technical network administration. Principles and practices of customer service. Operational characteristics of various computer software packages. Operational characteristics of a variety of communication equipment and devices. Computer logic and mathematics. Principle languages used in information systems programs. Basic record keeping techniques. Ability to: Respond to and identify user computer related problems. Install and configure desktop computer systems and peripheral equipment. Troubleshoot a variety of desktop systems hardware and software. Perform technical maintenance on local and wide area networked systems. Test and repair network cabling problems. Communicate technical information to a wide variety of users. Perform minor repairs on computer equipment. Analyze and define problems and conceptualize practical computer solutions. Develop and revise information systems programs. Lead and coordinate the activities of a computer user group. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Network Systems Technician I/II/III Education/Training: Equivalent to the completion of the twelfth grade supplemented by college level course work in information systems, computer science or a related field. Network Systems Technician I Experience: One year (full-time equivalent) of experience in information systems in a networked environment. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Hardware, Microsoft, Cisco or Dell certifications preferred. Network Systems Technician II Experience: Two years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician I with the City of Escondido. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Network certification or Microsoft certification. Other specialized course work and training that provides a comparable level of knowledge may be qualifying. Network Systems Technician III Experience: Upon successful completion of the training plan established by the department and at least three years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician II with the City of Escondido. License or Certificate: A minimum of two technical certifications, such as Microsoft Certified Systems Engineer or Certified Cisco Network Associate. An Associate's degree in computer science or related field may be substituted for the required certification requirement. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under direction, the Senior Civil Engineer performs complex engineering work and supervises technical and professional staff within an assigned engineering section. The eligibility list established from this recruitment will be used to fill the current and/or additional vacancies throughout the City. DISTINGUISHING FEATURES OF THE CLASS This is the project lead, supervisory level classification in the professional civil engineering series. Employees in this class perform complex professional engineering work and exercise independent judgment in planning work details for themselves and their subordinates. Supervision is exercised by employees of this class over professional and sub-professional engineering employees. Supervision is normally received by periodic guidance during the progress of work and by final review upon completion. The Senior Civil Engineer classification is distinguished from the next lower level class of Civil Engineer in that the former performs the most complex work requiring exceptional expertise in one or more engineering areas and has supervisory oversight over a project delivery team. This class is distinguished from the next higher level classification of Principal Civil Engineer in that the latter supervises the day-to-day operations of an assigned Section within the Public Works Agency. This position is open until further notice and can close at any time without advance notice. You are encouraged to apply immediately! First application review is scheduled for May 02 , 2024 . Currently, Public Works Engineering Services Division has one (1) vacancy in Capital Improvements Program (CIP) in the Project Design Team and one (1) vacancy in Construction Services Team. Essential Functions Include But Are Not Limited To Serves as section leader or project manager for a wide variety of public works projects that may include streets, storm drains, sanitary sewers, water production and supply systems, landscaping and irrigation systems, parking lots and structures, street improvements, street and area lighting, public buildings and structures, and other municipal infrastructure projects. Supervises, trains, evaluates and disciplines assigned staff. Supervises and/or assists in the checking of improvement plans and engineering calculations prepared by subordinate staff. Directs and monitors consultant's work. Oversees preparation of plans, specifications, engineering calculations and cost estimates for municipal infrastructure and other Public Works projects. Assists in or performs contract administration, specialized studies, surveys, inspections, preparation of change orders, and preparation of reports on all phases of projects including work progress, financial status, progress payments, design details and calculations. Uses modern computer software applications to prepare reports, estimates, agreements, written requests to City Council with recommendations, Prepares Requests for Proposals, technical analyses and other documents. Responds to requests and concerns from the general public on a variety of departmental operations matters. Represents the City at public meetings. Performs other functions as assigned. Depending on assignment, additional essential functions also include, but are not limited to: CIP Engineering Section : oversees the work of consultants working on the preparation and processing of appraisals, title searches, legal descriptions, deeds, appraisal reports, property acquisitions, and relocations. Prepares and manages leases and rental agreements for City-owned property. Coordinates right of way acquisition and relocation with state and federal agencies. Provides information and makes recommendations on the acquisition of property and sale of surplus City property to various committees, commissions, and the City Council. Evaluates and recommends construction bid awards. Monitors contractor compliance with laws and regulations governing the payment of prevailing wages, the City’s Disadvantaged Business Enterprise procedures, and construction progress. Inspects Public Works projects and permit work. Reviews and approves shop drawings, progress payments, and construction schedules. Reviews and recommends construction change orders. Traffic Engineering Section : performs traffic engineering work, including channelization, signal and Intelligent Transportation Systems (ITS), design, operation, and maintenance. Responds to requests from the public for a variety of concerns, such as traffic flow, traffic safety, signal operations, neighborhood traffic problems, construction, right-of-way, and future street layout. Assists in the development of conditions of approval for tentative tract maps, parcel maps, variances, and conditional use permits as it relates to traffic and circulation. Conducts and supervises traffic engineering studies and investigations. Coordinates with Risk Management and the City Attorney’s Office regarding traffic-related claims and litigation. May be assigned to traffic control design, signal operations, or traffic investigations and planning; and is rotated at the manager’s discretion. Transportation and Development Services: Analyzes development projects for consistency with Subdivision Map Act, the Santa Ana Municipal code, and the California Environmental Quality Act. Determines development conditions. Prepares and reviews legal descriptions and deeds for development projects. Prepares and reviews legal descriptions and deeds for development projects. Prepare traffic studies for development projects and reviews environmental documents for other agencies. Water Resources Division : manages daily water production and supply activities, including local water production, water supply facilities, treatment, reservoirs, water sales, and active service connections. Assumes a leading role in the professional engineering responsibilities related to water production systems for citywide demands. Minimum Qualifications Graduation from an accredited four-year college or university with a degree in Civil Engineering. Three years of professional civil/traffic/development engineering experience, or any equivalent combination of training and experience which results in the following knowledge and abilities: DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: the principles, practices and methods of civil engineering particularly as they apply to project management, project design, strength of materials, materials testing, stress analysis, surveying and photogrammetry, hydraulics and hydrology, land use and subdivisions, construction inspection, quantity and cost estimating, traffic engineering, and contract administration; related laws and regulations, such as the California Environmental Quality Act and the Subdivision Map Act. Skill in: the use of personal computers and current office software applications such, as Microsoft Word, Access, Outlook, PowerPoint and Excel to produce status reports and presentations; a networked (Windows NT) environment for facilities management applications. Ability to: maintain project schedules and budgets on several projects concurrently; prepare bid packages, requests for proposals, accurate plans, specifications, cost estimates, and engineering reports with recommendations; make accurate engineering computations and drawings; understand and carry out complex technical directions; express ideas clearly and concisely, both orally and in writing; maintain effective working relationships with coworkers, contractors, and the general public; effectively supervise others in the implementation of complex engineering projects from conceptualization through design, construction, and construction engineering to the completion of as-built plans and record drawings. SPECIAL MINIMUM REQUIREMENTS Must possess and retain valid California Class C driver’s license A valid registration as a Professional Civil Engineer in the State of California If assigned to Construction Engineering: Must have a working knowledge of the Standard Specifications for Public Works Construction, the State of California Department of Transportation Standard Specifications, and the Public Works Construction Cost Data. If assigned to the Water Resources Division: Must possess and retain valid California State Water Resources Control Board Water Distribution Certification - Grade 2 or higher and possess and retain valid California State Water Resources Control Board Water Treatment Certification - Grade 2 or higher within one year of hire in order to successfully complete the probationary work test period and must retain said certifications while assigned to the Water Resources Division. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for Wednesday, May 15, 2024 ) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Apr 19, 2024
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under direction, the Senior Civil Engineer performs complex engineering work and supervises technical and professional staff within an assigned engineering section. The eligibility list established from this recruitment will be used to fill the current and/or additional vacancies throughout the City. DISTINGUISHING FEATURES OF THE CLASS This is the project lead, supervisory level classification in the professional civil engineering series. Employees in this class perform complex professional engineering work and exercise independent judgment in planning work details for themselves and their subordinates. Supervision is exercised by employees of this class over professional and sub-professional engineering employees. Supervision is normally received by periodic guidance during the progress of work and by final review upon completion. The Senior Civil Engineer classification is distinguished from the next lower level class of Civil Engineer in that the former performs the most complex work requiring exceptional expertise in one or more engineering areas and has supervisory oversight over a project delivery team. This class is distinguished from the next higher level classification of Principal Civil Engineer in that the latter supervises the day-to-day operations of an assigned Section within the Public Works Agency. This position is open until further notice and can close at any time without advance notice. You are encouraged to apply immediately! First application review is scheduled for May 02 , 2024 . Currently, Public Works Engineering Services Division has one (1) vacancy in Capital Improvements Program (CIP) in the Project Design Team and one (1) vacancy in Construction Services Team. Essential Functions Include But Are Not Limited To Serves as section leader or project manager for a wide variety of public works projects that may include streets, storm drains, sanitary sewers, water production and supply systems, landscaping and irrigation systems, parking lots and structures, street improvements, street and area lighting, public buildings and structures, and other municipal infrastructure projects. Supervises, trains, evaluates and disciplines assigned staff. Supervises and/or assists in the checking of improvement plans and engineering calculations prepared by subordinate staff. Directs and monitors consultant's work. Oversees preparation of plans, specifications, engineering calculations and cost estimates for municipal infrastructure and other Public Works projects. Assists in or performs contract administration, specialized studies, surveys, inspections, preparation of change orders, and preparation of reports on all phases of projects including work progress, financial status, progress payments, design details and calculations. Uses modern computer software applications to prepare reports, estimates, agreements, written requests to City Council with recommendations, Prepares Requests for Proposals, technical analyses and other documents. Responds to requests and concerns from the general public on a variety of departmental operations matters. Represents the City at public meetings. Performs other functions as assigned. Depending on assignment, additional essential functions also include, but are not limited to: CIP Engineering Section : oversees the work of consultants working on the preparation and processing of appraisals, title searches, legal descriptions, deeds, appraisal reports, property acquisitions, and relocations. Prepares and manages leases and rental agreements for City-owned property. Coordinates right of way acquisition and relocation with state and federal agencies. Provides information and makes recommendations on the acquisition of property and sale of surplus City property to various committees, commissions, and the City Council. Evaluates and recommends construction bid awards. Monitors contractor compliance with laws and regulations governing the payment of prevailing wages, the City’s Disadvantaged Business Enterprise procedures, and construction progress. Inspects Public Works projects and permit work. Reviews and approves shop drawings, progress payments, and construction schedules. Reviews and recommends construction change orders. Traffic Engineering Section : performs traffic engineering work, including channelization, signal and Intelligent Transportation Systems (ITS), design, operation, and maintenance. Responds to requests from the public for a variety of concerns, such as traffic flow, traffic safety, signal operations, neighborhood traffic problems, construction, right-of-way, and future street layout. Assists in the development of conditions of approval for tentative tract maps, parcel maps, variances, and conditional use permits as it relates to traffic and circulation. Conducts and supervises traffic engineering studies and investigations. Coordinates with Risk Management and the City Attorney’s Office regarding traffic-related claims and litigation. May be assigned to traffic control design, signal operations, or traffic investigations and planning; and is rotated at the manager’s discretion. Transportation and Development Services: Analyzes development projects for consistency with Subdivision Map Act, the Santa Ana Municipal code, and the California Environmental Quality Act. Determines development conditions. Prepares and reviews legal descriptions and deeds for development projects. Prepares and reviews legal descriptions and deeds for development projects. Prepare traffic studies for development projects and reviews environmental documents for other agencies. Water Resources Division : manages daily water production and supply activities, including local water production, water supply facilities, treatment, reservoirs, water sales, and active service connections. Assumes a leading role in the professional engineering responsibilities related to water production systems for citywide demands. Minimum Qualifications Graduation from an accredited four-year college or university with a degree in Civil Engineering. Three years of professional civil/traffic/development engineering experience, or any equivalent combination of training and experience which results in the following knowledge and abilities: DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: the principles, practices and methods of civil engineering particularly as they apply to project management, project design, strength of materials, materials testing, stress analysis, surveying and photogrammetry, hydraulics and hydrology, land use and subdivisions, construction inspection, quantity and cost estimating, traffic engineering, and contract administration; related laws and regulations, such as the California Environmental Quality Act and the Subdivision Map Act. Skill in: the use of personal computers and current office software applications such, as Microsoft Word, Access, Outlook, PowerPoint and Excel to produce status reports and presentations; a networked (Windows NT) environment for facilities management applications. Ability to: maintain project schedules and budgets on several projects concurrently; prepare bid packages, requests for proposals, accurate plans, specifications, cost estimates, and engineering reports with recommendations; make accurate engineering computations and drawings; understand and carry out complex technical directions; express ideas clearly and concisely, both orally and in writing; maintain effective working relationships with coworkers, contractors, and the general public; effectively supervise others in the implementation of complex engineering projects from conceptualization through design, construction, and construction engineering to the completion of as-built plans and record drawings. SPECIAL MINIMUM REQUIREMENTS Must possess and retain valid California Class C driver’s license A valid registration as a Professional Civil Engineer in the State of California If assigned to Construction Engineering: Must have a working knowledge of the Standard Specifications for Public Works Construction, the State of California Department of Transportation Standard Specifications, and the Public Works Construction Cost Data. If assigned to the Water Resources Division: Must possess and retain valid California State Water Resources Control Board Water Distribution Certification - Grade 2 or higher and possess and retain valid California State Water Resources Control Board Water Treatment Certification - Grade 2 or higher within one year of hire in order to successfully complete the probationary work test period and must retain said certifications while assigned to the Water Resources Division. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for Wednesday, May 15, 2024 ) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Job Summary Mohave County Development Services is currently recruiting for a Development Service Director. For additional information, please click on the following link: Development Services Director *Please include a resume and cover letter with application* The Development Services Director provides leadership, professional and administrative work in planning, organizing and directing the activities of the Development Services Department. The person in this position is responsible for determining and implementing departmental policies and processes, planning long-range programs, and making difficult administrative and technical decisions. The employee delegates considerable authority for the performance of administrative and technical activities, but retains responsibility for results obtained. REPORTS TO Work is performed under general direction of the County Administrator. The employee is expected to exercise independent judgment and discretion. Work is reviewed through performance appraisal and results achieved. SUPERVISION EXERCISED Supervision is exercised directly, or through subordinates, managers and supervisors over a staff of managerial, professional, paraprofessionals, technicians and clerical. DEPARTMENT PROGRAMS AND DIVISIONS MANAGED The Development Services Director manages the following Divisions and Departments: Building Inspection Division Environmental Quality/Waste Disposal Services Division Flood Control District of Mohave County Planning Division Zoning Division Essential Job Functions Attends meetings of professional societies and speak before professional and civic organizations on varied planning and development programs. Makes oral and written presentations to the Board of Supervisors, Planning and Zoning Commission, Board of Adjustment, Building Code Advisory Board, various committees and the public. Manages the preparation of a tentative budget for the department and divisions by predicting the funds needed for staffing, equipment, and materials and monitoring and administering the expenditures for allotted funds to strive for the most effective use of funds. Coordinates departmental activities with other departments, local and state jurisdictions and federal agencies. Plans, organizes, directs and coordinates, the activities of the Development Services Department; establishes procedures and guidelines to be observed by department personnel.Establishes the direction and policies for the department consistent with County's mission, goals, and Personnel Policies and Procedures. Provides professional advice and support to the Board of Supervisors on all land development matters; provides policy development and analysis; personally or through subordinates, provides professional staff advice on all land development matters to the Planning Commission, Boards of Adjustment, Building Code Board of Appeals, and other Board of Supervisors or administratively appointed boards, committees and/or commissions as directed by the County Administrator. Organizes, assigns and monitors the preparation and presentation of complex studies and reports and directs the completion of special planning and research projects. Organizes, assigns and monitors the preparation of community plans within established policy. Prioritizes and allocates available resources; reviews and evaluates program and service delivery, makes recommendations for improvements and ensures maximum effective service provision. Procures professional services and negotiates contracts for same.Oversees the best interests of the County in negotiations with others to provide services or take action supportive to the County. Manages the building plan review and inspection services. Oversees the Flood Control District's Capital Improvement plans and projects. Oversees the Flood Control District's infrastructure maintenance program. Manages the County landfill operation contracts and the County landfills Capital Improvement plans and projects. Manages on-site septic disposal services, water and sewer line systems permitting and inspection services. Serves on committees, boards and commissions as requested; may assign department personnel to serve when appropriate. Promotes public understanding of the planning program and policies through presentation to public and representative community groups and through new releases to the media. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications REQUIRED MINIMUM EDUCATION, EXPERIENCE AND TRAINING Bachelor's degree in engineering, planning, management, or related field (Professional Engineer License in Arizona and Master's degree preferred) Seven (7) years of progressively responsible administration or supervisory experience overseeing urban and regional planning functions, building codes and floodplain regulatory functions preferably in local government, and progressively responsible experience in engineering related to building structures, drainage and flood control projects. Progressively responsible experience in engineering related to building structures, drainage and flood control projects; OR an equivalent combination of experience, education and training which provides the desired knowledge, skills and abilities may be considered. SPECIAL JOB REQUIREMENT Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. External hires must provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Budgetary and financial procedures. Modern leadership and management theory, practices and techniques. Principles and practices involved in urban research, planning, land use regulation and community improvement and development. Land use planning, land development practices, government finance, public administration, community resources and public relations as applied to regional or community planning. Technical, organizational and administrative functions necessary to the development and maintenance of a coordinated and comprehensive planning and implementation program for the growth, development and renewal of a large city or county. Modern techniques, principles and practices of Civil Engineering as applied to planning, design, construction and maintenance of drainage and flood control and facilities. Modern techniques, principles and practices of Civil Engineering as applied to design and construction of building structures. State, Federal and local law pertaining to departmental operations. Geographic information systems and their use in land planning and regulation. Development review and permitting systems. Published material and data sources relating to urban, regional and municipal planning problems and innovations. County government operations, organization, procedures and policies. Data processing applications to planning, zoning, and building inspection functions. Contemporary principles of management and supervision. Skill in: Utilizing computer systems and applications, personal computers, networked systems and Internet in the performance of work assignments, such as electronic spreadsheets, word processing, data bases and graphics. Ability to: Conceive, initiate, develop and implement modern planning development and county engineering programs. Interpret community goals and objectives and to plan and implements programs to achieve them in an effective, efficient and economical manner. Perform special studies and conduct extensive research, analyze findings, and develop sound conclusions and prepare comprehensive reports and plans. Plan and direct the activities of multiple departments or divisions. Plan, assign, and direct the work of subordinates. Perform the essential functions of the job specifications with or without a reasonable accommodation. Establish and maintain effective working relationships with Department personnel, County officials, personnel of other County departments, commissions and boards, local, state, and federal public planning agencies, the general public and media, communicate effectively orally and in writing and address groups and governmental bodies.
Mar 19, 2024
Full Time
Job Summary Mohave County Development Services is currently recruiting for a Development Service Director. For additional information, please click on the following link: Development Services Director *Please include a resume and cover letter with application* The Development Services Director provides leadership, professional and administrative work in planning, organizing and directing the activities of the Development Services Department. The person in this position is responsible for determining and implementing departmental policies and processes, planning long-range programs, and making difficult administrative and technical decisions. The employee delegates considerable authority for the performance of administrative and technical activities, but retains responsibility for results obtained. REPORTS TO Work is performed under general direction of the County Administrator. The employee is expected to exercise independent judgment and discretion. Work is reviewed through performance appraisal and results achieved. SUPERVISION EXERCISED Supervision is exercised directly, or through subordinates, managers and supervisors over a staff of managerial, professional, paraprofessionals, technicians and clerical. DEPARTMENT PROGRAMS AND DIVISIONS MANAGED The Development Services Director manages the following Divisions and Departments: Building Inspection Division Environmental Quality/Waste Disposal Services Division Flood Control District of Mohave County Planning Division Zoning Division Essential Job Functions Attends meetings of professional societies and speak before professional and civic organizations on varied planning and development programs. Makes oral and written presentations to the Board of Supervisors, Planning and Zoning Commission, Board of Adjustment, Building Code Advisory Board, various committees and the public. Manages the preparation of a tentative budget for the department and divisions by predicting the funds needed for staffing, equipment, and materials and monitoring and administering the expenditures for allotted funds to strive for the most effective use of funds. Coordinates departmental activities with other departments, local and state jurisdictions and federal agencies. Plans, organizes, directs and coordinates, the activities of the Development Services Department; establishes procedures and guidelines to be observed by department personnel.Establishes the direction and policies for the department consistent with County's mission, goals, and Personnel Policies and Procedures. Provides professional advice and support to the Board of Supervisors on all land development matters; provides policy development and analysis; personally or through subordinates, provides professional staff advice on all land development matters to the Planning Commission, Boards of Adjustment, Building Code Board of Appeals, and other Board of Supervisors or administratively appointed boards, committees and/or commissions as directed by the County Administrator. Organizes, assigns and monitors the preparation and presentation of complex studies and reports and directs the completion of special planning and research projects. Organizes, assigns and monitors the preparation of community plans within established policy. Prioritizes and allocates available resources; reviews and evaluates program and service delivery, makes recommendations for improvements and ensures maximum effective service provision. Procures professional services and negotiates contracts for same.Oversees the best interests of the County in negotiations with others to provide services or take action supportive to the County. Manages the building plan review and inspection services. Oversees the Flood Control District's Capital Improvement plans and projects. Oversees the Flood Control District's infrastructure maintenance program. Manages the County landfill operation contracts and the County landfills Capital Improvement plans and projects. Manages on-site septic disposal services, water and sewer line systems permitting and inspection services. Serves on committees, boards and commissions as requested; may assign department personnel to serve when appropriate. Promotes public understanding of the planning program and policies through presentation to public and representative community groups and through new releases to the media. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications REQUIRED MINIMUM EDUCATION, EXPERIENCE AND TRAINING Bachelor's degree in engineering, planning, management, or related field (Professional Engineer License in Arizona and Master's degree preferred) Seven (7) years of progressively responsible administration or supervisory experience overseeing urban and regional planning functions, building codes and floodplain regulatory functions preferably in local government, and progressively responsible experience in engineering related to building structures, drainage and flood control projects. Progressively responsible experience in engineering related to building structures, drainage and flood control projects; OR an equivalent combination of experience, education and training which provides the desired knowledge, skills and abilities may be considered. SPECIAL JOB REQUIREMENT Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. External hires must provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Budgetary and financial procedures. Modern leadership and management theory, practices and techniques. Principles and practices involved in urban research, planning, land use regulation and community improvement and development. Land use planning, land development practices, government finance, public administration, community resources and public relations as applied to regional or community planning. Technical, organizational and administrative functions necessary to the development and maintenance of a coordinated and comprehensive planning and implementation program for the growth, development and renewal of a large city or county. Modern techniques, principles and practices of Civil Engineering as applied to planning, design, construction and maintenance of drainage and flood control and facilities. Modern techniques, principles and practices of Civil Engineering as applied to design and construction of building structures. State, Federal and local law pertaining to departmental operations. Geographic information systems and their use in land planning and regulation. Development review and permitting systems. Published material and data sources relating to urban, regional and municipal planning problems and innovations. County government operations, organization, procedures and policies. Data processing applications to planning, zoning, and building inspection functions. Contemporary principles of management and supervision. Skill in: Utilizing computer systems and applications, personal computers, networked systems and Internet in the performance of work assignments, such as electronic spreadsheets, word processing, data bases and graphics. Ability to: Conceive, initiate, develop and implement modern planning development and county engineering programs. Interpret community goals and objectives and to plan and implements programs to achieve them in an effective, efficient and economical manner. Perform special studies and conduct extensive research, analyze findings, and develop sound conclusions and prepare comprehensive reports and plans. Plan and direct the activities of multiple departments or divisions. Plan, assign, and direct the work of subordinates. Perform the essential functions of the job specifications with or without a reasonable accommodation. Establish and maintain effective working relationships with Department personnel, County officials, personnel of other County departments, commissions and boards, local, state, and federal public planning agencies, the general public and media, communicate effectively orally and in writing and address groups and governmental bodies.
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous