Sonoma County, CA
Santa Rosa, California, United States
Position Information If you are motivated by working to protect civil rights, passionate about equity/diversity work, and enjoy building strategic business partnerships and being part of a fun and supportive team, come join us! Expand your HR career with the County of Sonoma! Starting salary up to $74.95/hour ($156,429/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity, HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. Our Equal Employment Opportunity (EEO) Americans with Disabilities Act (ADA) Public Access Division diligently strives to support the County in maintaining a workplace free of discrimination, harassment, and retaliation by enforcing the County’s antidiscrimination policy, investigating complaints, and supporting racial equity work. Through our responsibility for ensuring compliance with state and federal EEO and ADA regulations and mandated reporting requirements, we consult with and guide managers and supervisors on employee issues and best practices. Additionally, we create and provide training to County employees on discrimination, harassment, and retaliation issues; conflict resolution techniques; and the value of creating a diverse and inclusive environment that is built upon respect, inclusion, and individual dignity. As the County's next EEO Manager, you will supervise a staff of three and collaboratively work with and respond to employees, departments, advisory committees, and the public who require EEO and ADA Public Access services and support. You will analyze, interpret, develop, implement, and explain complex EEO/ADA laws, regulations, guidelines, and best practices. Additionally, you will handle emotional and stressful situations with patience and understanding, and: Receive, analyze, and process complaints and conduct informal and formal investigations Work effectively with a wide variety of individuals under conditions that require the utmost empathy and good judgment, including handling sensitive problems involving divergent viewpoints Develop, coordinate, and deliver training on equity, diversity, sexual harassment prevention, and other EEO-related topics Provide input into HR’s equity, diversity, and inclusion projects in collaboration with other HR divisions/units and County departments Create, implement, track, and evaluate the EEO/ADA division's goals, objectives, policies, procedures, and work standards What You Bring As our ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, customer-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are proficient in current state and federal civil rights laws, best practices, and principles and have: Experience conducting interviews and complex EEO investigations and responding to California Civil Rights Department (CRD) and Equal Employment Opportunity Commission (EEOC) complaints A strong analytical aptitude for identifying key issues/problems and possible solutions and/or paths towards achieving consensus H igh-functioning verbal and nonverbal communication skills, patience, and an openness to effectively navigate and address challenging and stressful situations Strong analytical skills, expert judgment, and a commonsense approach to addressing daily challenges Superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, racial equity, and/or workplace investigations are also desirable. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support critical community services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the EEO Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Equal Employment Opportunity Manager. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Bilingual premium pay is $1.50/hour for fluent. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of education, training, and experience that would provide the opportunity to acquire the knowledge and abilities listed. Normally, this would include: Experience: Three years of professional level Human Resources experience administering, coordinating, and/or managing EEO/ADA programs. Some experience leading or supervising staff is desirable. Education: Significant academic course work or training directly related to the knowledge and abilities listed such as human resources management, public administration, business management, industrial relations, etc. License: Possession of a valid driver’s license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: laws, regulations, principles, practices, procedures, administration, etc. pertaining to employment discrimination, accommodation, and program and service accessibility such as, but not limited to, EEO, ADA, FEHA; methods and techniques of investigation including interviewing techniques; laws, regulations, principles, etc., and their application in the employment, selection, and examination processes as related to adverse impact and discrimination; elements of business necessity and bona-fide occupational qualifications; current trends in the field of EEO/ADA issues and compliance, and in the employment of protected classes; methods and techniques of promoting equal opportunity; methods of compiling and presenting data; English grammar, usage, and syntax. Knowledge of: laws and regulations affecting public sector employment; supervision and personnel management, including training, development, and disciplining of personnel; principles of budget preparation and administration; history and significance of discrimination, human rights issues, women’s and civil rights movements, and the role of commissions in addressing these issues. Ability to: plan, organize, direct and monitor related programs; understand, interpret, explain, and apply related laws, regulations, policies, and procedures; conduct thorough investigations, determine whether a violation has occurred, and report findings to appropriate parties and/or agencies; serve as an internal consultant regarding EEO/ADA issues; learn and apply laws, regulations, procedures, and practices related to administration of appointed commissions including public meeting requirements, reporting, etc.; supervise and lead the work of assigned staff; effectively communicate and interact both verbally and in writing; work collaboratively with required staff, officials, advocacy groups, the public, etc.; demonstrate tact and diplomacy; conduct effective meetings, trainings and public presentations; work independently and make sound decisions; advise and recommend policy and program changes to County management and the Board of Supervisors; perform and supervise the collection, interpretation, and analysis of data to identify trends, establish/identify needs, evaluate program effectiveness, draw logical conclusions, and make appropriate recommendations; prepare and present comprehensive and concise case files, reports, and recommendations; testify in court and in arbitration or mediation hearings; maintain confidentiality of information; research regulations, procedures, and/or technical reference materials; use a computer and applicable software. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information If you are motivated by working to protect civil rights, passionate about equity/diversity work, and enjoy building strategic business partnerships and being part of a fun and supportive team, come join us! Expand your HR career with the County of Sonoma! Starting salary up to $74.95/hour ($156,429/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity, HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. Our Equal Employment Opportunity (EEO) Americans with Disabilities Act (ADA) Public Access Division diligently strives to support the County in maintaining a workplace free of discrimination, harassment, and retaliation by enforcing the County’s antidiscrimination policy, investigating complaints, and supporting racial equity work. Through our responsibility for ensuring compliance with state and federal EEO and ADA regulations and mandated reporting requirements, we consult with and guide managers and supervisors on employee issues and best practices. Additionally, we create and provide training to County employees on discrimination, harassment, and retaliation issues; conflict resolution techniques; and the value of creating a diverse and inclusive environment that is built upon respect, inclusion, and individual dignity. As the County's next EEO Manager, you will supervise a staff of three and collaboratively work with and respond to employees, departments, advisory committees, and the public who require EEO and ADA Public Access services and support. You will analyze, interpret, develop, implement, and explain complex EEO/ADA laws, regulations, guidelines, and best practices. Additionally, you will handle emotional and stressful situations with patience and understanding, and: Receive, analyze, and process complaints and conduct informal and formal investigations Work effectively with a wide variety of individuals under conditions that require the utmost empathy and good judgment, including handling sensitive problems involving divergent viewpoints Develop, coordinate, and deliver training on equity, diversity, sexual harassment prevention, and other EEO-related topics Provide input into HR’s equity, diversity, and inclusion projects in collaboration with other HR divisions/units and County departments Create, implement, track, and evaluate the EEO/ADA division's goals, objectives, policies, procedures, and work standards What You Bring As our ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, customer-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are proficient in current state and federal civil rights laws, best practices, and principles and have: Experience conducting interviews and complex EEO investigations and responding to California Civil Rights Department (CRD) and Equal Employment Opportunity Commission (EEOC) complaints A strong analytical aptitude for identifying key issues/problems and possible solutions and/or paths towards achieving consensus H igh-functioning verbal and nonverbal communication skills, patience, and an openness to effectively navigate and address challenging and stressful situations Strong analytical skills, expert judgment, and a commonsense approach to addressing daily challenges Superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, racial equity, and/or workplace investigations are also desirable. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support critical community services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the EEO Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Equal Employment Opportunity Manager. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Bilingual premium pay is $1.50/hour for fluent. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of education, training, and experience that would provide the opportunity to acquire the knowledge and abilities listed. Normally, this would include: Experience: Three years of professional level Human Resources experience administering, coordinating, and/or managing EEO/ADA programs. Some experience leading or supervising staff is desirable. Education: Significant academic course work or training directly related to the knowledge and abilities listed such as human resources management, public administration, business management, industrial relations, etc. License: Possession of a valid driver’s license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: laws, regulations, principles, practices, procedures, administration, etc. pertaining to employment discrimination, accommodation, and program and service accessibility such as, but not limited to, EEO, ADA, FEHA; methods and techniques of investigation including interviewing techniques; laws, regulations, principles, etc., and their application in the employment, selection, and examination processes as related to adverse impact and discrimination; elements of business necessity and bona-fide occupational qualifications; current trends in the field of EEO/ADA issues and compliance, and in the employment of protected classes; methods and techniques of promoting equal opportunity; methods of compiling and presenting data; English grammar, usage, and syntax. Knowledge of: laws and regulations affecting public sector employment; supervision and personnel management, including training, development, and disciplining of personnel; principles of budget preparation and administration; history and significance of discrimination, human rights issues, women’s and civil rights movements, and the role of commissions in addressing these issues. Ability to: plan, organize, direct and monitor related programs; understand, interpret, explain, and apply related laws, regulations, policies, and procedures; conduct thorough investigations, determine whether a violation has occurred, and report findings to appropriate parties and/or agencies; serve as an internal consultant regarding EEO/ADA issues; learn and apply laws, regulations, procedures, and practices related to administration of appointed commissions including public meeting requirements, reporting, etc.; supervise and lead the work of assigned staff; effectively communicate and interact both verbally and in writing; work collaboratively with required staff, officials, advocacy groups, the public, etc.; demonstrate tact and diplomacy; conduct effective meetings, trainings and public presentations; work independently and make sound decisions; advise and recommend policy and program changes to County management and the Board of Supervisors; perform and supervise the collection, interpretation, and analysis of data to identify trends, establish/identify needs, evaluate program effectiveness, draw logical conclusions, and make appropriate recommendations; prepare and present comprehensive and concise case files, reports, and recommendations; testify in court and in arbitration or mediation hearings; maintain confidentiality of information; research regulations, procedures, and/or technical reference materials; use a computer and applicable software. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary Under the direct supervision of the Director, Office of Multicultural Affairs, this position is responsible for developing and coordinating the Men's Success Initiative (MSI) at CSULB. This position creates, develops, and oversees programming and comprehensive range of services to ensure access opportunities, engagement, and retention efforts specifically targeting male students from traditionally underserved, and historically disenfranchised communities. The Assistant Director is responsible for designing and implementing study groups, partnerships with academic and student affairs, workshops, MSI student retreats, and mentoring and career development opportunities. The Assistant Director will be charged to provide support to assist with closing the achievement and opportunity gaps. The Assistant Director will create, implement, lead, and execute structural efforts throughout the Division of Student Affairs (DSA), across the university, and within the community by working directly with students, campus, and external partners, and by providing academic and career advising to students to ensure that they receive resources and services dedicated to their success for access, retention, and graduation. The Assistant Director will be responsible for collecting and analyzing data and helping the Director to meet operational goals. The Assistant Director provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life, retention, and graduation rate. The Assistant Director uses a student centered and equity minded approach in all communication and service efforts. Incumbent enthusiastically supports the University's strong commitment to the academic success of all of our students, including students of color, students with disabilities, students who are first generation to college, veterans, students, and to offer CSULB students a rich variety of expertise, perspectives, and ways of knowing and learning the quality of campus life. Key Responsibilities Lead the Men's Success Initiative (MSI) to create, develop, and implement strategies and programming to support male students from traditionally under-served communities, in the areas of access, engagement, retention, and resource services. Develop, Implement, and Coordinate MSI Mentoring Program. Oversee data collection, assessment, and annual reports. Knowledge Skills and Abilities Experience in academic advising, counseling, and career planning with diverse student populations. Experience working with male students of color in higher education. Knowledge of academic, social, and emotional problems confronting students, especially young men, from diverse backgrounds. Experience with developing and coordinating enrichment activities, academic workshops, and events. Demonstrated ability to garner the support of key stakeholders and lead an effective team. Experience designing and carrying out assessment and research projects. Experience writing progress, summary and end of the year reports of program activities. Ability to develop and coordinate peer mentoring program. Interpersonal communication skills to clearly and effectively interact with individuals of varying ages and cultural backgrounds and effectively resolve disagreements and conflicts. Strong oral and written communication skills and ability to communicate skillfully and effectively with a diverse population. Excellent active listening, interpersonal and conflict resolution skills. Skill in reading Standard English for understanding information (e.g. business correspondence, legal and contract documents and University manuals, policies, procedures and regulations). Experience with editing and proof-reading a variety of written documents and publications. Knowledge of school and academic program principles and standards (admissions, registration, financial aid) to make effective judgments and contribute to equitable and inclusionary work to support student-success that strengthen on retention and graduation. Exercises professional judgment to determine treatment of exceptional circumstances. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Understand the importance of using inclusive language that does not promote gender/ethnic coding, discrimination, and/or selective pronoun usage for faculty, staff, and students. Must be able to respond to complex inquiries from the public, residents, parents, prospective residents, CSULB employees and students. Due to telephone and in-person interactions, must possess the ability to understand, interpret and respond (orally and in writing) to a broad range of complex issues, procedures, policies, ideas, information and instructions. Ability to exercise sound judgment and handle confidential matters with tact and diplomacy, and to maintain confidentiality of information as needed or to protect the rights of individuals or the University. Knowledge of PeopleSoft as well as databases is required to process and monitor applicants highly preferred. Knowledge of EAB- platform. Experience with a broad range of Microsoft Office Suite (including Word, Outlook, Excel, PowerPoint, Visio) and Adobe software to ensure that incumbent will be able to prepare a wide variety of correspondence, reports, forms, brochures, flyers, agendas, minutes, advertisements and text for printed materials and web pages. Knowledge of Adobe Creative Suite, Adobe Contribute and html would be a plus. Ability to organize work effectively to achieve timely progress on multiple simultaneous projects, meet deadlines, and maintain a high level of productivity. Initiative and an ability to work independently as well as cooperatively and effectively as part of a team. Flexibility with changes in workload, under pressure of deadlines, competing requirements, heavy workload and constant interruptions. Ability to work under pressure and remain calm and focused, and to calm and give focus to others in an extremely hectic fast-paced work environment. Skill in developing, implementing and assuring compliance with office and University policies and procedures while maintaining good working relationships with staff at all levels within and external to the University. Demonstrated skill in conducting research, developing reports, and presenting findings. Skill in analyzing information, problems, situations, practices and procedures to define problem or objective, identify relevant concerns or factors, formulate logical objective conclusions, recognize alternatives and their implications and in generating solutions to problems as they arise. Skill in analyzing information, problems, situations, practices, or procedures to define the problem or objective; identify concerns or factors, patterns, relationships; formulate logical and objective conclusions; and recognize alternatives and their implications. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations,or related fields and three years of professional experience in one of the student services program areas required. Master's degree preferably in student affairs, higher education administration, college student personnel, social work, counseling, or a related field. 3 years of professionally related experience working with male students of color preferred. Possession of a valid California Driver's License to drive University vehicle, preferred. Occasional weekends and or evenings as determined by operational needs. Physical Summary Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits. Department Men's Success Initiative Classification Student Services Professional III (SSP III) Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: $5,025 - $5,666 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: $5,025 - $7,159 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Jan 18 2024 Pacific Standard Time Applications close: Apr 10 2024 Pacific Daylight Time Closing Date/Time:
Mar 28, 2024
Job Summary Under the direct supervision of the Director, Office of Multicultural Affairs, this position is responsible for developing and coordinating the Men's Success Initiative (MSI) at CSULB. This position creates, develops, and oversees programming and comprehensive range of services to ensure access opportunities, engagement, and retention efforts specifically targeting male students from traditionally underserved, and historically disenfranchised communities. The Assistant Director is responsible for designing and implementing study groups, partnerships with academic and student affairs, workshops, MSI student retreats, and mentoring and career development opportunities. The Assistant Director will be charged to provide support to assist with closing the achievement and opportunity gaps. The Assistant Director will create, implement, lead, and execute structural efforts throughout the Division of Student Affairs (DSA), across the university, and within the community by working directly with students, campus, and external partners, and by providing academic and career advising to students to ensure that they receive resources and services dedicated to their success for access, retention, and graduation. The Assistant Director will be responsible for collecting and analyzing data and helping the Director to meet operational goals. The Assistant Director provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life, retention, and graduation rate. The Assistant Director uses a student centered and equity minded approach in all communication and service efforts. Incumbent enthusiastically supports the University's strong commitment to the academic success of all of our students, including students of color, students with disabilities, students who are first generation to college, veterans, students, and to offer CSULB students a rich variety of expertise, perspectives, and ways of knowing and learning the quality of campus life. Key Responsibilities Lead the Men's Success Initiative (MSI) to create, develop, and implement strategies and programming to support male students from traditionally under-served communities, in the areas of access, engagement, retention, and resource services. Develop, Implement, and Coordinate MSI Mentoring Program. Oversee data collection, assessment, and annual reports. Knowledge Skills and Abilities Experience in academic advising, counseling, and career planning with diverse student populations. Experience working with male students of color in higher education. Knowledge of academic, social, and emotional problems confronting students, especially young men, from diverse backgrounds. Experience with developing and coordinating enrichment activities, academic workshops, and events. Demonstrated ability to garner the support of key stakeholders and lead an effective team. Experience designing and carrying out assessment and research projects. Experience writing progress, summary and end of the year reports of program activities. Ability to develop and coordinate peer mentoring program. Interpersonal communication skills to clearly and effectively interact with individuals of varying ages and cultural backgrounds and effectively resolve disagreements and conflicts. Strong oral and written communication skills and ability to communicate skillfully and effectively with a diverse population. Excellent active listening, interpersonal and conflict resolution skills. Skill in reading Standard English for understanding information (e.g. business correspondence, legal and contract documents and University manuals, policies, procedures and regulations). Experience with editing and proof-reading a variety of written documents and publications. Knowledge of school and academic program principles and standards (admissions, registration, financial aid) to make effective judgments and contribute to equitable and inclusionary work to support student-success that strengthen on retention and graduation. Exercises professional judgment to determine treatment of exceptional circumstances. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Understand the importance of using inclusive language that does not promote gender/ethnic coding, discrimination, and/or selective pronoun usage for faculty, staff, and students. Must be able to respond to complex inquiries from the public, residents, parents, prospective residents, CSULB employees and students. Due to telephone and in-person interactions, must possess the ability to understand, interpret and respond (orally and in writing) to a broad range of complex issues, procedures, policies, ideas, information and instructions. Ability to exercise sound judgment and handle confidential matters with tact and diplomacy, and to maintain confidentiality of information as needed or to protect the rights of individuals or the University. Knowledge of PeopleSoft as well as databases is required to process and monitor applicants highly preferred. Knowledge of EAB- platform. Experience with a broad range of Microsoft Office Suite (including Word, Outlook, Excel, PowerPoint, Visio) and Adobe software to ensure that incumbent will be able to prepare a wide variety of correspondence, reports, forms, brochures, flyers, agendas, minutes, advertisements and text for printed materials and web pages. Knowledge of Adobe Creative Suite, Adobe Contribute and html would be a plus. Ability to organize work effectively to achieve timely progress on multiple simultaneous projects, meet deadlines, and maintain a high level of productivity. Initiative and an ability to work independently as well as cooperatively and effectively as part of a team. Flexibility with changes in workload, under pressure of deadlines, competing requirements, heavy workload and constant interruptions. Ability to work under pressure and remain calm and focused, and to calm and give focus to others in an extremely hectic fast-paced work environment. Skill in developing, implementing and assuring compliance with office and University policies and procedures while maintaining good working relationships with staff at all levels within and external to the University. Demonstrated skill in conducting research, developing reports, and presenting findings. Skill in analyzing information, problems, situations, practices and procedures to define problem or objective, identify relevant concerns or factors, formulate logical objective conclusions, recognize alternatives and their implications and in generating solutions to problems as they arise. Skill in analyzing information, problems, situations, practices, or procedures to define the problem or objective; identify concerns or factors, patterns, relationships; formulate logical and objective conclusions; and recognize alternatives and their implications. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations,or related fields and three years of professional experience in one of the student services program areas required. Master's degree preferably in student affairs, higher education administration, college student personnel, social work, counseling, or a related field. 3 years of professionally related experience working with male students of color preferred. Possession of a valid California Driver's License to drive University vehicle, preferred. Occasional weekends and or evenings as determined by operational needs. Physical Summary Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits. Department Men's Success Initiative Classification Student Services Professional III (SSP III) Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: $5,025 - $5,666 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: $5,025 - $7,159 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Jan 18 2024 Pacific Standard Time Applications close: Apr 10 2024 Pacific Daylight Time Closing Date/Time:
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 21, 2024
Part Time
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Introduction THIS IS A NEW CONTINUOUS EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME . Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. DESCRIPTION ABOUT THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care Services, Public Health, Environmental Health Services, and Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. PUBLIC HEALTH DEPARTMENT The mission of the Alameda County Public Health Department is to work in partnership with the community to ensure the optimal health and wellbeing of all people. Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. The Public Health Department staff are committed to the following values: H ealthy People in Healthy Communities E quity and Social Justice A ccountability and Quality L eadership and Innovation T rust and Transparency H umility and Respect Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care are compounded by contemporary concerns such as: economic disenfranchisement and homelessness, racism, sexual and reproductive health and rights, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for innovative solutions, in close partnership with impacted communities. For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org THE POSITION Registered Nurse IIIs act as lead nurses, assist in providing direction, consultation, coordination and review of the work of professional nursing, and para-professional staff on an assigned team; precept nursing students; plan, implement, monitor and evaluate the delivery of nursing care services to individuals and communities; assist in the management of a program/project; and perform related duties as required. THE VACANCIES The current vacancies for this position are located in the Social Services Agency and in thefollowing programs of the Public Health Department; Adult Protective Services, Nurse Family Partnership, Nursing Administration, and Tuberculosis Control (TB). However, the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. ALAMEDA COUNTY PUBLIC HEALTH NURSES Public Health Nurses (PHNs) work as part of multidisciplinary teams and are embedded inside well-funded comprehensive programs to ensure that our diverse, low-income, multi-stressed individuals, families, and communities are served in holistic ways. PHNs work in multiple programs/units as case managers, community engagement specialists, consultants, coordinators, educators, health screeners, inspectors, investigators, and vaccinators, in the areas of Children’s Medical Services, Central Referral and Intake, Chronic Disease, Communicable Disease, Community Engagement, Immunization Assistance, Correctional Health, Maternal, Child and Adolescent Health, Nurse Education, Nurse Recruitment, Occupational Health, Older Adults and Public Health Emergency Preparedness and Response. The Public Health Department maintains a Memorandum of Understanding with the Alameda County Social Services Agency for the provision of PH Nursing services to clients in the Departments of Adult and Aging Services (Adult Protective Services, Public Conservator, Public Guardian, and In-Home Supportive Services) and Children and Family Services (Foster Care Assessment Center and the Medically Fragile and Services to Enhance Early Development Units). Descriptions of some of these program/units are specifically highlighted below: PROGRAM OVERVIEW Adult Protective Services (APS) and Foster Care PHNs provide nursing case management services to clients with complicated chronic medical conditions. These conditions often render the client vulnerable to ongoing abuse and neglect and at risk for additional medical emergencies, further traumatizing clients and creating cycles of recidivism. Casework may include home visits (to client's residence, hospital, board & care home, health clinic, day program or skilled nursing facility) to conduct an assessment, engagement of the client and client's informal and formal support system in accordance with the service plan of the APS Social Worker, which is designed to reduce or eliminate risk for the client. PHNs will provide health education to clients and their caregivers and/or family and will advocate on behalf of clients for access to required medical services. PHN Case Managers may recognize and coordinate care for varying stages of dementia and cognition; identifying and facilitating appropriate level of care, which could lead to out-of-home placement (such as skilled-nursing facilities, board and cares etc.); facilitating the enrollment process and care provider selection for In-Home Support Services (IHSS) or the selection of other care appropriate providers; and coordinating services, such as Meals-on-Wheels, Friendly Visitors, transportation services (i.e. Paratransit). Nurse Family Partnership Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms residing primarily in Oakland, in order to improve birth outcomes, increase self-sufficiency and improve child development. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, families receive health education and assessments, child development information and screenings and help with goal setting so that they can create better lives for their child and themselves. Nursing Administration The Nursing Administration Office sits inside of the Public Health Nursing Division and is comprised of the Central Intake and Referral Unit, Education and Professional Development Unit, Public Health Nurse Recruitment and Retention Unit, Quality Improvement and Nurse Informatics Units, and Occupational Health Unit. Public Health Nurses (PHNs) as analysts, consultants, coordinators, educators, improvement specialists, and recruiters work as part of multi-disciplinary teams in the Nursing Administration Office to advance and strengthen the role, function, and development of PH Nursing services. Staff in the Nursing Administration Office collaborate with internal and external partners in the development of policy and professional nursing standards of care that support the health of Alameda County residents. Tuberculosis Control (TB) The Tuberculosis Control program staff includes public health nurses, community health outreach workers, physicians and clerical support staff working collectively toward the program's priorities and objectives to: Ensure early identification and reporting of all persons with TB and ensure timely completion of appropriate therapy; Ensure contacts to persons with infectious TB are promptly identified, examined, and if appropriate, complete treatment for latent TB infection (LTBI); Reduce occurrence of sentinel events (pediatric TB cases and TB deaths); and Identify persons (other than contacts) with LTBI at risk for progression to TB disease, and treatment of those persons with an effective drug regimen. TB staff also consults with physicians, schools, hospital nurses and others in the community on Tuberculosis. Additionally, they monitor the number of TB cases yearly and determine other steps that need to be taken to control Tuberculosis in Alameda County. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client’s health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients’ ability to live safely in their home by evaluating the risk for institutionalization, monitoring client’s progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. IDEAL CANDIDATE The ideal candidate is an experienced public health nurse with solid clinical skills, who is a proven problem solver and effective team leader with the ability to work independently, demonstrate initiative, collaborate with community partners, and is dedicated to providing timely, courteous and knowledgeable consultation and education to clients, external community, health care partners, internal staff and team members. Additionally, the ideal candidate will possess the following competencies: Detail-oriented and able to review documentation of case management activities for accuracy and completeness Provide oversight to public health nurses who conduct case assessment/investigation, case management and care coordination services to high risk, low income Alameda County residents in their own homes, clinics, schools, or other community settings. Thrives in a rapidly-changing work environment. Able to shift direction and priorities as needed. Is proficient with entering, managing andanalyzing information from web-based information systems. Must have a commitment to providing the highest quality of services. Must be able to maintain focus and composure while responding to urgent situations requiring rapid response. Possess the ability to work with and embrace individuals from diverse backgrounds. Be an exceptional listener and analytical thinker/investigator who possesses strong written and verbal communication skills. Demonstrates competence in the following areas; analysis and assessment, interpreting and implementing policies, procedures and regulations as they relate to nursing,cultural competence, public health sciences, training, mentoring, leadership and systems thinking. This is a continuous filing exam with filing deadlines quarterly on thefourth Friday. The next filing deadlines are on the following date at 5:00 PM: February 29, 2024 May 24, 2024 August 23, 2024 November 20, 2024 February 28, 2025 MINIMUM QUALIFICATIONS Either I The equivalent of two years of full-time, recent experience within the last 5 years as a Registered Nurse II in the Alameda County classified service. Or II The equivalent of three years of full-time, recent nursing experience within the past 5 years, at a level of, or higher than, the Alameda County class of Registered Nurse II in a clinical and/or public health setting. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. License: Possession of a current and valid license to practice as a Registered Nurse in the State of California. Some positions may require a valid California Motor Vehicle Operator's license. Certificate: Possession of a valid Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) certificates issued by the American Heart Association for professional healthcare providers. Additional Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Theories, principles, procedures, techniques, standards and practices of nursing and public health nursing. Current trends in public health and public nursing. Local, State and Federal codes and regulations governing the field of nursing and public health nursing practice. Wellness to illness continuum, including major disease processes to evaluate the condition of clients, families, and/or community. Disparities in health outcomes for vulnerable populations, including socio-economic and environmental factors affecting health equity. Ten Essential Public Health Services. Principles and practices of public health education and teaching, and interviewing, assessment, and counseling techniques. Health systems, agencies, community resources and patterns of referral. Basic principles and practices of supervision and leadership. Cultural, environmental, sociological and psychological differences and problems. Safety and infection control principles, practices and methods. Quality assurance and quality improvement indicators. Control and prevention of communicable and chronic disease. Mandated reporting requirements. Medical terminology and documentation. Basic auditing skills. Ability to: Facilitate and model effective written and oral communications with attention to linguistic preferences and cultural proficiency to influence behavior and improve health. Plan, organize, assign and evaluate the work of others. Understand, interpret, explain ad apply laws, regulations, policies and written and oral direction. Exercise interpersonal sensitivity and group interaction skills to establish and maintain effective working relationships. Gather and analyze data. Problem solve and draw logical conclusions. Prioritize work and coordinate several activities to meet critical deadlines. Work independently and adapt to change. Assess the health status and concerns of clients and communities. Assess, monitor, implement and evaluate program services and operations. Exercise sound independent judgement within scope of authority and practice. Evaluate the effectiveness of nursing interactions. Provide public health nursing services and case management. Maintain patient confidentiality. Respond effectively to emergency situations. Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations and communities. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00PM, Friday, December 29, 2023 Continuous Review of Minimum Qualifications: Ongoing Screening for Best Qualified: Ongoing Civil Service Oral Examination: Ongoing Department Hiring Interviews: Ongoing *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Introduction THIS IS A NEW CONTINUOUS EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME . Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. DESCRIPTION ABOUT THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care Services, Public Health, Environmental Health Services, and Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. PUBLIC HEALTH DEPARTMENT The mission of the Alameda County Public Health Department is to work in partnership with the community to ensure the optimal health and wellbeing of all people. Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. The Public Health Department staff are committed to the following values: H ealthy People in Healthy Communities E quity and Social Justice A ccountability and Quality L eadership and Innovation T rust and Transparency H umility and Respect Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care are compounded by contemporary concerns such as: economic disenfranchisement and homelessness, racism, sexual and reproductive health and rights, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for innovative solutions, in close partnership with impacted communities. For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org THE POSITION Registered Nurse IIIs act as lead nurses, assist in providing direction, consultation, coordination and review of the work of professional nursing, and para-professional staff on an assigned team; precept nursing students; plan, implement, monitor and evaluate the delivery of nursing care services to individuals and communities; assist in the management of a program/project; and perform related duties as required. THE VACANCIES The current vacancies for this position are located in the Social Services Agency and in thefollowing programs of the Public Health Department; Adult Protective Services, Nurse Family Partnership, Nursing Administration, and Tuberculosis Control (TB). However, the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. ALAMEDA COUNTY PUBLIC HEALTH NURSES Public Health Nurses (PHNs) work as part of multidisciplinary teams and are embedded inside well-funded comprehensive programs to ensure that our diverse, low-income, multi-stressed individuals, families, and communities are served in holistic ways. PHNs work in multiple programs/units as case managers, community engagement specialists, consultants, coordinators, educators, health screeners, inspectors, investigators, and vaccinators, in the areas of Children’s Medical Services, Central Referral and Intake, Chronic Disease, Communicable Disease, Community Engagement, Immunization Assistance, Correctional Health, Maternal, Child and Adolescent Health, Nurse Education, Nurse Recruitment, Occupational Health, Older Adults and Public Health Emergency Preparedness and Response. The Public Health Department maintains a Memorandum of Understanding with the Alameda County Social Services Agency for the provision of PH Nursing services to clients in the Departments of Adult and Aging Services (Adult Protective Services, Public Conservator, Public Guardian, and In-Home Supportive Services) and Children and Family Services (Foster Care Assessment Center and the Medically Fragile and Services to Enhance Early Development Units). Descriptions of some of these program/units are specifically highlighted below: PROGRAM OVERVIEW Adult Protective Services (APS) and Foster Care PHNs provide nursing case management services to clients with complicated chronic medical conditions. These conditions often render the client vulnerable to ongoing abuse and neglect and at risk for additional medical emergencies, further traumatizing clients and creating cycles of recidivism. Casework may include home visits (to client's residence, hospital, board & care home, health clinic, day program or skilled nursing facility) to conduct an assessment, engagement of the client and client's informal and formal support system in accordance with the service plan of the APS Social Worker, which is designed to reduce or eliminate risk for the client. PHNs will provide health education to clients and their caregivers and/or family and will advocate on behalf of clients for access to required medical services. PHN Case Managers may recognize and coordinate care for varying stages of dementia and cognition; identifying and facilitating appropriate level of care, which could lead to out-of-home placement (such as skilled-nursing facilities, board and cares etc.); facilitating the enrollment process and care provider selection for In-Home Support Services (IHSS) or the selection of other care appropriate providers; and coordinating services, such as Meals-on-Wheels, Friendly Visitors, transportation services (i.e. Paratransit). Nurse Family Partnership Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms residing primarily in Oakland, in order to improve birth outcomes, increase self-sufficiency and improve child development. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, families receive health education and assessments, child development information and screenings and help with goal setting so that they can create better lives for their child and themselves. Nursing Administration The Nursing Administration Office sits inside of the Public Health Nursing Division and is comprised of the Central Intake and Referral Unit, Education and Professional Development Unit, Public Health Nurse Recruitment and Retention Unit, Quality Improvement and Nurse Informatics Units, and Occupational Health Unit. Public Health Nurses (PHNs) as analysts, consultants, coordinators, educators, improvement specialists, and recruiters work as part of multi-disciplinary teams in the Nursing Administration Office to advance and strengthen the role, function, and development of PH Nursing services. Staff in the Nursing Administration Office collaborate with internal and external partners in the development of policy and professional nursing standards of care that support the health of Alameda County residents. Tuberculosis Control (TB) The Tuberculosis Control program staff includes public health nurses, community health outreach workers, physicians and clerical support staff working collectively toward the program's priorities and objectives to: Ensure early identification and reporting of all persons with TB and ensure timely completion of appropriate therapy; Ensure contacts to persons with infectious TB are promptly identified, examined, and if appropriate, complete treatment for latent TB infection (LTBI); Reduce occurrence of sentinel events (pediatric TB cases and TB deaths); and Identify persons (other than contacts) with LTBI at risk for progression to TB disease, and treatment of those persons with an effective drug regimen. TB staff also consults with physicians, schools, hospital nurses and others in the community on Tuberculosis. Additionally, they monitor the number of TB cases yearly and determine other steps that need to be taken to control Tuberculosis in Alameda County. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client’s health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients’ ability to live safely in their home by evaluating the risk for institutionalization, monitoring client’s progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. IDEAL CANDIDATE The ideal candidate is an experienced public health nurse with solid clinical skills, who is a proven problem solver and effective team leader with the ability to work independently, demonstrate initiative, collaborate with community partners, and is dedicated to providing timely, courteous and knowledgeable consultation and education to clients, external community, health care partners, internal staff and team members. Additionally, the ideal candidate will possess the following competencies: Detail-oriented and able to review documentation of case management activities for accuracy and completeness Provide oversight to public health nurses who conduct case assessment/investigation, case management and care coordination services to high risk, low income Alameda County residents in their own homes, clinics, schools, or other community settings. Thrives in a rapidly-changing work environment. Able to shift direction and priorities as needed. Is proficient with entering, managing andanalyzing information from web-based information systems. Must have a commitment to providing the highest quality of services. Must be able to maintain focus and composure while responding to urgent situations requiring rapid response. Possess the ability to work with and embrace individuals from diverse backgrounds. Be an exceptional listener and analytical thinker/investigator who possesses strong written and verbal communication skills. Demonstrates competence in the following areas; analysis and assessment, interpreting and implementing policies, procedures and regulations as they relate to nursing,cultural competence, public health sciences, training, mentoring, leadership and systems thinking. This is a continuous filing exam with filing deadlines quarterly on thefourth Friday. The next filing deadlines are on the following date at 5:00 PM: February 29, 2024 May 24, 2024 August 23, 2024 November 20, 2024 February 28, 2025 MINIMUM QUALIFICATIONS Either I The equivalent of two years of full-time, recent experience within the last 5 years as a Registered Nurse II in the Alameda County classified service. Or II The equivalent of three years of full-time, recent nursing experience within the past 5 years, at a level of, or higher than, the Alameda County class of Registered Nurse II in a clinical and/or public health setting. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. License: Possession of a current and valid license to practice as a Registered Nurse in the State of California. Some positions may require a valid California Motor Vehicle Operator's license. Certificate: Possession of a valid Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) certificates issued by the American Heart Association for professional healthcare providers. Additional Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Theories, principles, procedures, techniques, standards and practices of nursing and public health nursing. Current trends in public health and public nursing. Local, State and Federal codes and regulations governing the field of nursing and public health nursing practice. Wellness to illness continuum, including major disease processes to evaluate the condition of clients, families, and/or community. Disparities in health outcomes for vulnerable populations, including socio-economic and environmental factors affecting health equity. Ten Essential Public Health Services. Principles and practices of public health education and teaching, and interviewing, assessment, and counseling techniques. Health systems, agencies, community resources and patterns of referral. Basic principles and practices of supervision and leadership. Cultural, environmental, sociological and psychological differences and problems. Safety and infection control principles, practices and methods. Quality assurance and quality improvement indicators. Control and prevention of communicable and chronic disease. Mandated reporting requirements. Medical terminology and documentation. Basic auditing skills. Ability to: Facilitate and model effective written and oral communications with attention to linguistic preferences and cultural proficiency to influence behavior and improve health. Plan, organize, assign and evaluate the work of others. Understand, interpret, explain ad apply laws, regulations, policies and written and oral direction. Exercise interpersonal sensitivity and group interaction skills to establish and maintain effective working relationships. Gather and analyze data. Problem solve and draw logical conclusions. Prioritize work and coordinate several activities to meet critical deadlines. Work independently and adapt to change. Assess the health status and concerns of clients and communities. Assess, monitor, implement and evaluate program services and operations. Exercise sound independent judgement within scope of authority and practice. Evaluate the effectiveness of nursing interactions. Provide public health nursing services and case management. Maintain patient confidentiality. Respond effectively to emergency situations. Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations and communities. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00PM, Friday, December 29, 2023 Continuous Review of Minimum Qualifications: Ongoing Screening for Best Qualified: Ongoing Civil Service Oral Examination: Ongoing Department Hiring Interviews: Ongoing *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 534617; 3/1/2024 EXPERIENTIAL LEARNING PROGRAM COORDINATOR Student Services Professional III Career Center/ Student Services Salary Range : $5025 - $7159/Monthly (Budgeted salary range $5,025 - $5,558/Monthly) Work Schedule : Full-Time, Monday - Thursday, 9:00 a.m. to 6:00 p.m.; Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general supervision of the Assistant Director of Experiential Learning, the experiential learning program coordinator works collaboratively with on-campus partners (department administrators and supervisors, Human Resources, Payroll, Live Scan services, Financial Aid, Procurement, and Risk Management) and off-campus employers in the administration of the student employment and internship programs for Cal State LA. As a member of the student services professional team, the program coordinator assists students in making successful progress toward their degree objectives by providing information, guidance, training, and high-quality service in a team environment. The program coordinator is also responsible for designing, implementing, monitoring, completing, and updating comprehensive business process guides and procedures to ensure compliance with federal, state, CSU, and institutional policies and works closely with the Career Center leadership team in providing ongoing training to appropriate team members concerning compliance and best practices. The incumbent will: oversee the programs from recruitment to completion; review employment contracts with external agencies; review job descriptions and job classifications; approve online marketing and job postings; provide employment verifications; process hiring, orientation and separations; help students locate experiential learning experiences that align with their degree objectives; train students to be successful and make meaning of their experience; support student professional development by providing professional workplace skills; conduct workshops for campus supervisors, students, staff, and faculty on topics including best practices for recruitment best, mentoring, and diversity, equity, and inclusion; identify potential student employment and internship partnerships; develop off-campus job sites; build a robust communication network with program entities; promote and expand awareness of student employment and internships; provide lead support to program team members with project management and timely process completion; work directly with the Career Center leadership team in aligning the center’s student employment and internship goals and objectives with those of the campus community by identifying potential challenges and proposing resolutions; develop and maintain student employment and internship databases and tracking processes; collect data, develop reports, provide solutions and implement strategies to increase the expansion of campus employment and internship opportunities for students. Required Qualifications & Experience : Equivalent to graduation from an accredited four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience in program management/coordination. A master's degree in counseling, social sciences, ethnic studies, education, or a directly related field may be substituted for one year of experience. The incumbent must have general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of student employment and internship student services programs. The incumbent must have the ability to: analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Previous experience with internship and/or student worker program management. Closing Date : Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 534617; 3/1/2024 EXPERIENTIAL LEARNING PROGRAM COORDINATOR Student Services Professional III Career Center/ Student Services Salary Range : $5025 - $7159/Monthly (Budgeted salary range $5,025 - $5,558/Monthly) Work Schedule : Full-Time, Monday - Thursday, 9:00 a.m. to 6:00 p.m.; Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general supervision of the Assistant Director of Experiential Learning, the experiential learning program coordinator works collaboratively with on-campus partners (department administrators and supervisors, Human Resources, Payroll, Live Scan services, Financial Aid, Procurement, and Risk Management) and off-campus employers in the administration of the student employment and internship programs for Cal State LA. As a member of the student services professional team, the program coordinator assists students in making successful progress toward their degree objectives by providing information, guidance, training, and high-quality service in a team environment. The program coordinator is also responsible for designing, implementing, monitoring, completing, and updating comprehensive business process guides and procedures to ensure compliance with federal, state, CSU, and institutional policies and works closely with the Career Center leadership team in providing ongoing training to appropriate team members concerning compliance and best practices. The incumbent will: oversee the programs from recruitment to completion; review employment contracts with external agencies; review job descriptions and job classifications; approve online marketing and job postings; provide employment verifications; process hiring, orientation and separations; help students locate experiential learning experiences that align with their degree objectives; train students to be successful and make meaning of their experience; support student professional development by providing professional workplace skills; conduct workshops for campus supervisors, students, staff, and faculty on topics including best practices for recruitment best, mentoring, and diversity, equity, and inclusion; identify potential student employment and internship partnerships; develop off-campus job sites; build a robust communication network with program entities; promote and expand awareness of student employment and internships; provide lead support to program team members with project management and timely process completion; work directly with the Career Center leadership team in aligning the center’s student employment and internship goals and objectives with those of the campus community by identifying potential challenges and proposing resolutions; develop and maintain student employment and internship databases and tracking processes; collect data, develop reports, provide solutions and implement strategies to increase the expansion of campus employment and internship opportunities for students. Required Qualifications & Experience : Equivalent to graduation from an accredited four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience in program management/coordination. A master's degree in counseling, social sciences, ethnic studies, education, or a directly related field may be substituted for one year of experience. The incumbent must have general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of student employment and internship student services programs. The incumbent must have the ability to: analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Previous experience with internship and/or student worker program management. Closing Date : Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Mar 01 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Basic Needs Coordinator with Housing Emphasis SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food + Shelter + Success Appointment Type Probationary Time Base Full time (1.0) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300 - $64,500 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Director for Basic Needs Initiatives, Basic Needs Coordinator with Housing Emphasis provides a range of support services and advocacy in relations to basic needs services and support, with an emphasis on facilitating navigation of housing stability for students. With a strategic focus on students facing economic or basic needs challenges, as well as students with historical graduation equity gaps the Basic Needs Coordinator is responsible for the planning, coordination, daily operations, and evaluation of a range of one on one, group, consultation, and advocacy services to support students seeking basic needs support, specific though not exclusively to housing stability support. This position also coordinated the support for all student participating in SFSU’s emergency housing program “Gator Crisis Housing”. The incumbent is also responsible for conducting educational workshops that help students navigate the bay area housing market and understand common scams or challenges to housing stability. The Basic Needs Coordinator works collaboratively with on- and off-campus partners to further develop sustainable student programs that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent is responsible for marketing and outreach to increase visibility of student challenges and resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The Basic Needs Coordinator also supervises student peer navigators, and/or advises student volunteers. Position Information Housing Navigation Support Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Provided workshop’s and one on one (non-legal) consultation to supports with on and off campus housing matters such as: Advice about transitioning from on to off campus housing (or off to on campus housing) Housing search and identifying appropriate housing options Finding housemates Mediation resources and tenant/landlord relationships Budgeting for and finding resources to support affording housing Support the Gator Crisis Housing Program Coordinate the intake process for all new Gator Crisis Housing Students. Coordination includes all intake paperwork, check-in process, check-out process, and coordination of an exit plan. Act as the main point of contact for all students housed in Gator Crisis Housing. Provide housing with all necessary paperwork for student placements. Coordinate facility management for designated program apartments by collaborating with housing facilities and managing supply orders for each unit. On-and-Off Campus Strategic Partnerships for Basic Needs Develop and maintain a database of property managers, landlord, housing complexes, or listers that provide affordable or student friendly housing options for SF State students. Conduct bi-annual assessment of off-campus housing needs and resources. Work with campus partners, such as Housing, Residential Life, the Dean of Students, Financial Aid, Capital Planning, Design & Construction, University Cooperation, Associated Students, the Office of the President, and others to create and develop partnerships that develop and support affordable off-campus housing options for students. Identify and establish relationships with off-campus affordable housing or housing justice organizations in support of expanded options for off-campus housing and housing stability. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification: thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field, as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned; ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in social work, Counseling, Public Health, Student Affairs, or related field. Demonstrated ability to develop a strong working knowledge of local community housing resources, the bay area rental market, tenants’ rights and legal protections, and local and state housing benefit programs and other economic stability resources. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Insight into the cause-and-effect relationships of financial aid, cost of living, and off campus housing that impact housing insecurity. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving under resources and high-need students. Demonstrated effectiveness in working with college age populations, and providing student services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life, Basic Needs Programs, Financial Aid, Housing, Residential Life and Undergraduate Advising Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Basic Needs Coordinator with Housing Emphasis SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food + Shelter + Success Appointment Type Probationary Time Base Full time (1.0) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300 - $64,500 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Director for Basic Needs Initiatives, Basic Needs Coordinator with Housing Emphasis provides a range of support services and advocacy in relations to basic needs services and support, with an emphasis on facilitating navigation of housing stability for students. With a strategic focus on students facing economic or basic needs challenges, as well as students with historical graduation equity gaps the Basic Needs Coordinator is responsible for the planning, coordination, daily operations, and evaluation of a range of one on one, group, consultation, and advocacy services to support students seeking basic needs support, specific though not exclusively to housing stability support. This position also coordinated the support for all student participating in SFSU’s emergency housing program “Gator Crisis Housing”. The incumbent is also responsible for conducting educational workshops that help students navigate the bay area housing market and understand common scams or challenges to housing stability. The Basic Needs Coordinator works collaboratively with on- and off-campus partners to further develop sustainable student programs that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent is responsible for marketing and outreach to increase visibility of student challenges and resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The Basic Needs Coordinator also supervises student peer navigators, and/or advises student volunteers. Position Information Housing Navigation Support Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Provided workshop’s and one on one (non-legal) consultation to supports with on and off campus housing matters such as: Advice about transitioning from on to off campus housing (or off to on campus housing) Housing search and identifying appropriate housing options Finding housemates Mediation resources and tenant/landlord relationships Budgeting for and finding resources to support affording housing Support the Gator Crisis Housing Program Coordinate the intake process for all new Gator Crisis Housing Students. Coordination includes all intake paperwork, check-in process, check-out process, and coordination of an exit plan. Act as the main point of contact for all students housed in Gator Crisis Housing. Provide housing with all necessary paperwork for student placements. Coordinate facility management for designated program apartments by collaborating with housing facilities and managing supply orders for each unit. On-and-Off Campus Strategic Partnerships for Basic Needs Develop and maintain a database of property managers, landlord, housing complexes, or listers that provide affordable or student friendly housing options for SF State students. Conduct bi-annual assessment of off-campus housing needs and resources. Work with campus partners, such as Housing, Residential Life, the Dean of Students, Financial Aid, Capital Planning, Design & Construction, University Cooperation, Associated Students, the Office of the President, and others to create and develop partnerships that develop and support affordable off-campus housing options for students. Identify and establish relationships with off-campus affordable housing or housing justice organizations in support of expanded options for off-campus housing and housing stability. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification: thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field, as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned; ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in social work, Counseling, Public Health, Student Affairs, or related field. Demonstrated ability to develop a strong working knowledge of local community housing resources, the bay area rental market, tenants’ rights and legal protections, and local and state housing benefit programs and other economic stability resources. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Insight into the cause-and-effect relationships of financial aid, cost of living, and off campus housing that impact housing insecurity. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving under resources and high-need students. Demonstrated effectiveness in working with college age populations, and providing student services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life, Basic Needs Programs, Financial Aid, Housing, Residential Life and Undergraduate Advising Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Basic Needs Stability Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food+ Shelter+ Success Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full time (1.0 FTE) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300.00 - $64,500.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Food+Shelter+Success, the Basic Needs Stability Coordinator, works with students to explore safe and affordable housing and food stability options, coordinates and implements the HOPE Response Team, and explores crisis resources in a way that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent assesses student situations and provides helps identify on-campus resources to refer students for case management, problem solving, and support. The Basic Needs Stability Coordinator works closely with the case managers within the Dean-on-Call program and the Dean of Students Office to facilitate student stability during unexpected student crisis, including housing instability, food instability, and finite financial crisis situations. The incumbent supports students with requests and placement in Gator Crisis Housing, SF State’s short-term crisis housing program and connects with community partners through the Rapid Rehousing Grant program to refer complex student cases to local community resources. The incumbent facilitates outreach, education, and trainings for the campus community to increase visibility of housing, food, and financial security resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. This position works closely with the financial aid literacy coordinator, the Dean-on-Call program, the Dean of Students Office, Housing, Dining, & Conference Services, Associated Students, First Year Experience Committee, Veteran’s Services, Disability Programs & Resource Center, and Career Services & Leadership Development. Position Information Provide Direct Support for Students Experiencing a Current or Potential Housing Insecurity Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Can serve as lead consultant on student cases and support to department staff and partners. FSS Team Leadership Involvement Lead meetings with rapid rehousing partners and serve as the main contact for the rapid rehousing referral process. Leads the coordination and implementation of the HOPE Response Team, collaborating closely with campus partners from the financial aid office, office of international programs, graduate studies, residential life, and the dean of student’s office. Leads the facilitation and implementation of the Basic Needs Initiative emergency funding program within the framework of Food+Shelter+Success. Designs Outreach, Education, and Community Connection Establish functional partnerships with city and county agencies, community, and faith-based organizations in order to effectively refer eligible students to off-campus rapid rehousing programs, emergency shelters, and wraparound case management. Facilitate partnerships with agencies who work to provide advocacy and support for renter’s rights. Facilitate presentations and trainings for student organizations, groups, classes, departments, and colleges. Works closely with Financial Aid to co-host financial literacy workshops and promote financial literacy courses to students who experience general financial anxiety around the cost of attendance. Conduct educational workshops for incoming and first-year students about housing related topics, such as: navigating the housing market, budgeting, maintaining healthy food security, roommate conflicts, financial literacy, etc. Ensure campus programs, outreach materials, and communications are sensitive and inclusive of housing, food, and financial insecurity. Other Duties as Assigned At All Times: Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in student affairs, Public or Business Administration, Social Work, or related field. Experience in a multi-cultural, urban setting. Demonstrated ability to facilitate successful housing security services and supports to challenging housing environments. Knowledge of the Bay Area housing industry, trends, and all aspects of educational programming including: lease negotiation; roommate matching; marketing and publicity; and financial literacy. Demonstrated ability to use organizational skills to efficiently implement, coordinate, and evaluate student-facing programs. Experience working and developing partnerships with local community resources that enhance student success and housing security. Demonstrated ability in managing difficult and complex situations involving under-resourced and high-need students. Demonstrated effectiveness in working with college-aged populations while providing student services to communities with a diverse population of individuals, as well as from a wide variety of countries of origin, that include: multi-racial, multi-ethnic, and multi-cultural identities; multi-gender, lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; students with disabilities; and students with a myriad of beliefs. Demonstrated ability to develop a strong working knowledge of campus, local community, and private health and welfare resources. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life/Dean of Students, Housing Office, First Year Experience, Residential Life and Case Management Teams. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion Environmental/Physical/Special Incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staffs. Some evening and weekend hours may be required. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 20, 2024
Working Title Basic Needs Stability Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food+ Shelter+ Success Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full time (1.0 FTE) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300.00 - $64,500.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Food+Shelter+Success, the Basic Needs Stability Coordinator, works with students to explore safe and affordable housing and food stability options, coordinates and implements the HOPE Response Team, and explores crisis resources in a way that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent assesses student situations and provides helps identify on-campus resources to refer students for case management, problem solving, and support. The Basic Needs Stability Coordinator works closely with the case managers within the Dean-on-Call program and the Dean of Students Office to facilitate student stability during unexpected student crisis, including housing instability, food instability, and finite financial crisis situations. The incumbent supports students with requests and placement in Gator Crisis Housing, SF State’s short-term crisis housing program and connects with community partners through the Rapid Rehousing Grant program to refer complex student cases to local community resources. The incumbent facilitates outreach, education, and trainings for the campus community to increase visibility of housing, food, and financial security resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. This position works closely with the financial aid literacy coordinator, the Dean-on-Call program, the Dean of Students Office, Housing, Dining, & Conference Services, Associated Students, First Year Experience Committee, Veteran’s Services, Disability Programs & Resource Center, and Career Services & Leadership Development. Position Information Provide Direct Support for Students Experiencing a Current or Potential Housing Insecurity Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Can serve as lead consultant on student cases and support to department staff and partners. FSS Team Leadership Involvement Lead meetings with rapid rehousing partners and serve as the main contact for the rapid rehousing referral process. Leads the coordination and implementation of the HOPE Response Team, collaborating closely with campus partners from the financial aid office, office of international programs, graduate studies, residential life, and the dean of student’s office. Leads the facilitation and implementation of the Basic Needs Initiative emergency funding program within the framework of Food+Shelter+Success. Designs Outreach, Education, and Community Connection Establish functional partnerships with city and county agencies, community, and faith-based organizations in order to effectively refer eligible students to off-campus rapid rehousing programs, emergency shelters, and wraparound case management. Facilitate partnerships with agencies who work to provide advocacy and support for renter’s rights. Facilitate presentations and trainings for student organizations, groups, classes, departments, and colleges. Works closely with Financial Aid to co-host financial literacy workshops and promote financial literacy courses to students who experience general financial anxiety around the cost of attendance. Conduct educational workshops for incoming and first-year students about housing related topics, such as: navigating the housing market, budgeting, maintaining healthy food security, roommate conflicts, financial literacy, etc. Ensure campus programs, outreach materials, and communications are sensitive and inclusive of housing, food, and financial insecurity. Other Duties as Assigned At All Times: Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in student affairs, Public or Business Administration, Social Work, or related field. Experience in a multi-cultural, urban setting. Demonstrated ability to facilitate successful housing security services and supports to challenging housing environments. Knowledge of the Bay Area housing industry, trends, and all aspects of educational programming including: lease negotiation; roommate matching; marketing and publicity; and financial literacy. Demonstrated ability to use organizational skills to efficiently implement, coordinate, and evaluate student-facing programs. Experience working and developing partnerships with local community resources that enhance student success and housing security. Demonstrated ability in managing difficult and complex situations involving under-resourced and high-need students. Demonstrated effectiveness in working with college-aged populations while providing student services to communities with a diverse population of individuals, as well as from a wide variety of countries of origin, that include: multi-racial, multi-ethnic, and multi-cultural identities; multi-gender, lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; students with disabilities; and students with a myriad of beliefs. Demonstrated ability to develop a strong working knowledge of campus, local community, and private health and welfare resources. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life/Dean of Students, Housing Office, First Year Experience, Residential Life and Case Management Teams. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion Environmental/Physical/Special Incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staffs. Some evening and weekend hours may be required. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time: