LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
CITY OF MINNEAPOLIS
Minneapolis, Minnesota, United States
Position Description The City of Minneapolis is seeking a talented individual to assist members of the community by receiving calls, gathering information, and assessing customer needs as a Supervisor in the Emergency Communications Department. We're looking for motivated individuals who want to build a career while serving the community. Ideal candidates are excited to work alongside other dedicated professionals to help the residents, visitors, and businesses of Minneapolis. 911 Supervisors supervise on an assigned shift with multiple shifts of 911 Call Takers and 911 Dispatchers engaged in the answering of 911 calls and dispatching of calls for Police, Fire and Emergency Medical Services for the City of Minneapolis. Engaged - Supportive - Professional Working hours/Shift work: Minneapolis Emergency Communications Center (MECC) must be staffed 24 hours a day, 7 days a week. Probationary employees are assigned shifts based on staffing needs/requirements. There is no guarantee a probationary employee will work a specific shift and may even be assigned to different shifts during their first year, based on staffing shortages and coverage needs. Employees should expect that they would work a high percentage of nights, weekends AND holidays. After probation, employees will choose from work schedules that have been determined by management based on their seniority in their current job classification. Department Mission Statement: Minneapolis 911 forms the vital link between the public and the emergency responders. The department strives to collect and disseminate all requests for service in a prompt, courteous, and efficient manner. The department's actions help save lives, protect property, and assist the public in their time of need. Work Location: This position currently works on-site only. Job Duties and Responsibilities Provide shift supervision for the 911 Emergency Communications Center, overseeing the activities of all assigned staff - 911 Call Takers and Dispatchers. Prepare work schedules, approve schedule changes, and manage employee absences by finding replacements to maintain service level goals. Shift assignments for 911 Call Takers and Dispatchers. Consistently monitor breaks and other necessary time away from operations positions to ensure staffing minimums are maintained. Audit attendance and payroll records to ensure accuracy. Serve in a support role in training team's daily activities providing feedback, monitoring, and encouragement. Mentor and monitor probationary employees to support and encourage development and success. Provide mentoring to staff to get the work done and to develop them through coaching, training, and reinforcement in the work that they do. Intercede and take over calls of 911 Call Takers and Dispatchers to deal with challenging calls or difficult situations to diffuse and facilitate necessary service. Provide public education and participation at community meetings and events to inform, to exchange, to educate, and diffuse situational occurrences and/or events. Explain Departmental policies and procedures, City Ordinances, State laws for employees and callers. Investigate internal and external complaints against the Minneapolis Emergency Communications Center and make recommendations. Assist in preparing and conducting investigations into employee misconduct and make recommendations regarding discipline to senior leadership staff. Perform weekly quality assurance reports and quality assurance reports on critical events. Prepare annual performance appraisals and assist with preparation of employee work goals. Monitor computer and other technical equipment used in the 911 Center and contact technical support for assistance when required. Communicate with stakeholder agency representatives for consultation on dispatching decisions as required. Maintain, track, and update status board radio usage. Create and publish communication plans for critical and planned events. Work and collaborate with user departments to create /and update policies and procedures. Participate in department work groups and Enterprise work groups. Complete special projects or leadership team assignments as needed or requested. Manage and support change at the Department and Enterprise levels. WORKING CONDITIONS : Office Environment Required Qualifications Minimum Education: High School Diploma or equivalent. Minimum Experience: Three years of experience in a 911 Center performing call processing and dispatching duties. Equivalency: An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Licenses/Certifications: State Certification in the operation of Minnesota Criminal Justice Information System (CJIS) computerized files within 6 months of employment. Emergency management ICS 100, 200, 700, and 800 within 6 months of employment. All the certifications are required to continue employment as a 911 Supervisor. Preferred Experience: Supervisory experience Cover Letters and Resumes: You must attach a cover letter and updated resume to your application. Without these documents, the application may be deemed as incomplete and will not be considered further. Selection Process: The selection process will consist of a rating of training and experience (70% minimum to pass on each component). Decisions concerning your qualifications for this position are based on the information you provide on your application and resume. Therefore, it is to your advantage to complete the application form as accurately and completely as possible and supply proof of any additional education. Human Resources reserves the right to limit the number at any phase of the process. At the discretion of the hiring department an assessment of Knowledge, Skills and Abilities may be administered. Background Check: The City has determined that a thorough Police Department background check / investigation, criminal background check, and/or qualifications check will be necessary for certain positions with this job title. Applicants will be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Medical/Drug and Alcohol Testing: After a conditional job offer, candidates will be required to pass a medical examination, which includes drug and alcohol screening and a job-related personnel assessment with a licensed psychologist. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer resulting in the job applicant no longer being considered for the position. Current City of Minneapolis employees who apply for this job are not required to take a pre-employment drug and alcohol test. Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and Law Enforcement Labor Services (LELS) . Eligible List: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire three months after it has been established. Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Good working knowledge of 911 telephone and radio dispatching procedures, emergency service procedures and computer assisted dispatch operation applying to all aspects of emergency communications service. Ability to remain calm, handle stressful situations and effectively deal with callers who may be abusive, excited, intoxicated, ill, disabled, incoherent, etc. Ability to coordinate activities with other emergency and public safety service agencies during emergency situations. Geographic knowledge of the City of Minneapolis. Working knowledge of the discretionary and mandatory procedures of the Police, Fire and Emergency Medical Service organizations. Good manual dexterity. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 4/2/2024 11:59 PM Central
Mar 22, 2024
Full Time
Position Description The City of Minneapolis is seeking a talented individual to assist members of the community by receiving calls, gathering information, and assessing customer needs as a Supervisor in the Emergency Communications Department. We're looking for motivated individuals who want to build a career while serving the community. Ideal candidates are excited to work alongside other dedicated professionals to help the residents, visitors, and businesses of Minneapolis. 911 Supervisors supervise on an assigned shift with multiple shifts of 911 Call Takers and 911 Dispatchers engaged in the answering of 911 calls and dispatching of calls for Police, Fire and Emergency Medical Services for the City of Minneapolis. Engaged - Supportive - Professional Working hours/Shift work: Minneapolis Emergency Communications Center (MECC) must be staffed 24 hours a day, 7 days a week. Probationary employees are assigned shifts based on staffing needs/requirements. There is no guarantee a probationary employee will work a specific shift and may even be assigned to different shifts during their first year, based on staffing shortages and coverage needs. Employees should expect that they would work a high percentage of nights, weekends AND holidays. After probation, employees will choose from work schedules that have been determined by management based on their seniority in their current job classification. Department Mission Statement: Minneapolis 911 forms the vital link between the public and the emergency responders. The department strives to collect and disseminate all requests for service in a prompt, courteous, and efficient manner. The department's actions help save lives, protect property, and assist the public in their time of need. Work Location: This position currently works on-site only. Job Duties and Responsibilities Provide shift supervision for the 911 Emergency Communications Center, overseeing the activities of all assigned staff - 911 Call Takers and Dispatchers. Prepare work schedules, approve schedule changes, and manage employee absences by finding replacements to maintain service level goals. Shift assignments for 911 Call Takers and Dispatchers. Consistently monitor breaks and other necessary time away from operations positions to ensure staffing minimums are maintained. Audit attendance and payroll records to ensure accuracy. Serve in a support role in training team's daily activities providing feedback, monitoring, and encouragement. Mentor and monitor probationary employees to support and encourage development and success. Provide mentoring to staff to get the work done and to develop them through coaching, training, and reinforcement in the work that they do. Intercede and take over calls of 911 Call Takers and Dispatchers to deal with challenging calls or difficult situations to diffuse and facilitate necessary service. Provide public education and participation at community meetings and events to inform, to exchange, to educate, and diffuse situational occurrences and/or events. Explain Departmental policies and procedures, City Ordinances, State laws for employees and callers. Investigate internal and external complaints against the Minneapolis Emergency Communications Center and make recommendations. Assist in preparing and conducting investigations into employee misconduct and make recommendations regarding discipline to senior leadership staff. Perform weekly quality assurance reports and quality assurance reports on critical events. Prepare annual performance appraisals and assist with preparation of employee work goals. Monitor computer and other technical equipment used in the 911 Center and contact technical support for assistance when required. Communicate with stakeholder agency representatives for consultation on dispatching decisions as required. Maintain, track, and update status board radio usage. Create and publish communication plans for critical and planned events. Work and collaborate with user departments to create /and update policies and procedures. Participate in department work groups and Enterprise work groups. Complete special projects or leadership team assignments as needed or requested. Manage and support change at the Department and Enterprise levels. WORKING CONDITIONS : Office Environment Required Qualifications Minimum Education: High School Diploma or equivalent. Minimum Experience: Three years of experience in a 911 Center performing call processing and dispatching duties. Equivalency: An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Licenses/Certifications: State Certification in the operation of Minnesota Criminal Justice Information System (CJIS) computerized files within 6 months of employment. Emergency management ICS 100, 200, 700, and 800 within 6 months of employment. All the certifications are required to continue employment as a 911 Supervisor. Preferred Experience: Supervisory experience Cover Letters and Resumes: You must attach a cover letter and updated resume to your application. Without these documents, the application may be deemed as incomplete and will not be considered further. Selection Process: The selection process will consist of a rating of training and experience (70% minimum to pass on each component). Decisions concerning your qualifications for this position are based on the information you provide on your application and resume. Therefore, it is to your advantage to complete the application form as accurately and completely as possible and supply proof of any additional education. Human Resources reserves the right to limit the number at any phase of the process. At the discretion of the hiring department an assessment of Knowledge, Skills and Abilities may be administered. Background Check: The City has determined that a thorough Police Department background check / investigation, criminal background check, and/or qualifications check will be necessary for certain positions with this job title. Applicants will be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Medical/Drug and Alcohol Testing: After a conditional job offer, candidates will be required to pass a medical examination, which includes drug and alcohol screening and a job-related personnel assessment with a licensed psychologist. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer resulting in the job applicant no longer being considered for the position. Current City of Minneapolis employees who apply for this job are not required to take a pre-employment drug and alcohol test. Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and Law Enforcement Labor Services (LELS) . Eligible List: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire three months after it has been established. Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Good working knowledge of 911 telephone and radio dispatching procedures, emergency service procedures and computer assisted dispatch operation applying to all aspects of emergency communications service. Ability to remain calm, handle stressful situations and effectively deal with callers who may be abusive, excited, intoxicated, ill, disabled, incoherent, etc. Ability to coordinate activities with other emergency and public safety service agencies during emergency situations. Geographic knowledge of the City of Minneapolis. Working knowledge of the discretionary and mandatory procedures of the Police, Fire and Emergency Medical Service organizations. Good manual dexterity. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 4/2/2024 11:59 PM Central
State of Nevada
Carson City, Nevada, United States
Announcement Number: 1748636811 NEVADA GAMING CONTROL BOARD 1919 College Parkway, P.O. Box 8003, Carson City, Nevada 89702 555 E. Washington Avenue, Suite 2600, Las Vegas, Nevada 89101 BRITTNIE WATKINS, Chairwoman PHIL KATSAROS, Member3650 S. Pointe Circle, Suite 203, P.O. Box 31109, Laughlin, Nevada 89028 VACANT, Member 557 W. Silver Street, Suite 207, Elko, Nevada 89801 STEVE SISOLAK 9790 Gateway Drive, Suite 100, Reno, Nevada 89521Governor 750 Pilot Road, Suite I, Las Vegas, Nevada 89119 Supervisor, Accounting, Administration Division Nevada Gaming Control Board Carson City or Las Vegas, NV Salary up to $100,425 (Employee/Employer Paid Retirement Plan) The Nevada Gaming Control Board (Board) is seeking a diverse pool of qualified candidates for the position of Supervisor in the Accounting Section of the Administration Division. This is an unclassified, full-time position located in Carson City or Las Vegas, Nevada. Position Description Under general direction from the Deputy Chief of the Administration Division, the Supervisor of the Accounting Section plans, organizes, directs, and controls all accounting and fiscal management activities of the Board and supervises support staff. Examples of duties include, without limitation, managing the Board's accounting function and providing leadership to accounting staff; training, supervising, and evaluating the performance of professional, technical, and clerical personnel as assigned; preparing periodic fiscal reports and ad hoc reports for use by other entities, such as internal and external auditors and legislative and other governing bodies; establishing and maintaining accounting systems and internal reporting and records systems to provide the necessary documentation for al fiscal transactions, classifications of expenditures, current fund balances, and audit trails; assisting in biennial budgeting for the Board; and other related duties as assigned. Travel In-state travel may be required outside of normal business hours. Recruitment This is an open, competitive recruitment for all qualified applicants. Minimum Qualifications Required qualifications include graduation from an accredited college or university with a bachelor's degree in public administration, accounting, finance, economics, or other applicable degree; and four years of progressively responsible professional experience in business, accounting, or fiscal management; or an equivalent combination of education and experience. Both education and experience may be substituted on a year-for-year basis. Location This position is located in Carson City or Las Vegas. Salary The salary for this position is up to $100,425 and reflects Public Employees' Retirement System (PERS) contributions by both the employee and the employer. An employer-paid contribution plan is also available with a reduced salary. How to Apply All applicants who meet the minimum qualifications are invited to apply for this position and may do so by completing an application on the Nevada Gaming Control Board website. All applicants must submit a cover letter and resume. In your cover letter, please indicate how you heard about this position. Only applications submitted through the website will be accepted. Applications will be accepted until recruiment needs are satisfied. A background investigation will be conducted to verify the accuracy and completeness of statements made on the application and to obtain information relevant to predicting successful performance as an employee of the Board. This position requires a pre-employment drug screening. The Nevada Gaming Control Board and the State of Nevada are committed to Equal Employment Opportunity/Affirmative Action in recruitment of employees and do not discriminate based on race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
Mar 05, 2024
Full Time
Announcement Number: 1748636811 NEVADA GAMING CONTROL BOARD 1919 College Parkway, P.O. Box 8003, Carson City, Nevada 89702 555 E. Washington Avenue, Suite 2600, Las Vegas, Nevada 89101 BRITTNIE WATKINS, Chairwoman PHIL KATSAROS, Member3650 S. Pointe Circle, Suite 203, P.O. Box 31109, Laughlin, Nevada 89028 VACANT, Member 557 W. Silver Street, Suite 207, Elko, Nevada 89801 STEVE SISOLAK 9790 Gateway Drive, Suite 100, Reno, Nevada 89521Governor 750 Pilot Road, Suite I, Las Vegas, Nevada 89119 Supervisor, Accounting, Administration Division Nevada Gaming Control Board Carson City or Las Vegas, NV Salary up to $100,425 (Employee/Employer Paid Retirement Plan) The Nevada Gaming Control Board (Board) is seeking a diverse pool of qualified candidates for the position of Supervisor in the Accounting Section of the Administration Division. This is an unclassified, full-time position located in Carson City or Las Vegas, Nevada. Position Description Under general direction from the Deputy Chief of the Administration Division, the Supervisor of the Accounting Section plans, organizes, directs, and controls all accounting and fiscal management activities of the Board and supervises support staff. Examples of duties include, without limitation, managing the Board's accounting function and providing leadership to accounting staff; training, supervising, and evaluating the performance of professional, technical, and clerical personnel as assigned; preparing periodic fiscal reports and ad hoc reports for use by other entities, such as internal and external auditors and legislative and other governing bodies; establishing and maintaining accounting systems and internal reporting and records systems to provide the necessary documentation for al fiscal transactions, classifications of expenditures, current fund balances, and audit trails; assisting in biennial budgeting for the Board; and other related duties as assigned. Travel In-state travel may be required outside of normal business hours. Recruitment This is an open, competitive recruitment for all qualified applicants. Minimum Qualifications Required qualifications include graduation from an accredited college or university with a bachelor's degree in public administration, accounting, finance, economics, or other applicable degree; and four years of progressively responsible professional experience in business, accounting, or fiscal management; or an equivalent combination of education and experience. Both education and experience may be substituted on a year-for-year basis. Location This position is located in Carson City or Las Vegas. Salary The salary for this position is up to $100,425 and reflects Public Employees' Retirement System (PERS) contributions by both the employee and the employer. An employer-paid contribution plan is also available with a reduced salary. How to Apply All applicants who meet the minimum qualifications are invited to apply for this position and may do so by completing an application on the Nevada Gaming Control Board website. All applicants must submit a cover letter and resume. In your cover letter, please indicate how you heard about this position. Only applications submitted through the website will be accepted. Applications will be accepted until recruiment needs are satisfied. A background investigation will be conducted to verify the accuracy and completeness of statements made on the application and to obtain information relevant to predicting successful performance as an employee of the Board. This position requires a pre-employment drug screening. The Nevada Gaming Control Board and the State of Nevada are committed to Equal Employment Opportunity/Affirmative Action in recruitment of employees and do not discriminate based on race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
Supervisor, Customer Service (Call Center) Job Description Department(s): Customer Service Reports to: Manager, Customer Service FLSA status: Non-Exempt Salary Grade: I - $29.33 - $47.65 ($61,000 - $99,110) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, March 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Customer Service (Call Center) will oversee the day-to-day operations of all call center activities, provide supervision to call center staff and provide guidance to the staff as applicable. The incumbent will resolve complex issues and handle escalated calls that a Customer Service Representative Senior or a Customer Service Representative Lead are unable to solve. The incumbent will be required to complete additional research with providers, health networks and internal CalOptima Health departments to resolve the more complex issues. Duties and Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Sets priorities for the team to ensure task completion and performance goals are met, such as average speed of answer, abandonment rate, service level, average handle time, quality and staff schedule adherence. Identifies and resolves operational problems using defined processes, expertise and judgment. Collaborates with Customer Service managers to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Fosters and maintains a collaborative relationship with internal and external business partners to ensure member and provider satisfaction. Prepares requested materials for the Healthcare Effectiveness Data and Information Set (HEDIS), National Committee for Quality Assurance (NCQA), California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC) and Audit and Oversight audits. Oversees the exempt grievance process as it relates to Customer Service to ensure all state and federal regulations are achieved. Participates in cross-functional project teams that ultimately improve the member experience. Contributes subject matter expertise and carries out project assignments in a timely and effective manner. Facilitates the planning of the department's quarterly meetings. Assists with new hire recruitment and interviews. Monitors employee's timekeeping and schedule adherence. Holds individual monthly 1:1s with each team member to review call audits and attendance. Provides coaching, feedback and annual performance reviews, as well as formal corrective action as needed. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 3 years of health care or call center experience required; preferably in a managed care environment or in a related area. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Bachelor's degree. 1 year of supervisory or lead work experience. Experience coaching staff, handling conflict resolution, implementing initiatives or projects and collaborating with other professional and non-clinical staff. HMO, Medi-Cal/Medicaid and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms. Employee must be able to communicate, particularly for regular phone use and in meetings. Work Environment: Moderate noise levels due to call center operations. Frequent interruptions are common. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4553 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5023a705fb71aa4f966f17a685d09fdc
Mar 08, 2024
Full Time
Supervisor, Customer Service (Call Center) Job Description Department(s): Customer Service Reports to: Manager, Customer Service FLSA status: Non-Exempt Salary Grade: I - $29.33 - $47.65 ($61,000 - $99,110) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, March 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Customer Service (Call Center) will oversee the day-to-day operations of all call center activities, provide supervision to call center staff and provide guidance to the staff as applicable. The incumbent will resolve complex issues and handle escalated calls that a Customer Service Representative Senior or a Customer Service Representative Lead are unable to solve. The incumbent will be required to complete additional research with providers, health networks and internal CalOptima Health departments to resolve the more complex issues. Duties and Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Sets priorities for the team to ensure task completion and performance goals are met, such as average speed of answer, abandonment rate, service level, average handle time, quality and staff schedule adherence. Identifies and resolves operational problems using defined processes, expertise and judgment. Collaborates with Customer Service managers to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Fosters and maintains a collaborative relationship with internal and external business partners to ensure member and provider satisfaction. Prepares requested materials for the Healthcare Effectiveness Data and Information Set (HEDIS), National Committee for Quality Assurance (NCQA), California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC) and Audit and Oversight audits. Oversees the exempt grievance process as it relates to Customer Service to ensure all state and federal regulations are achieved. Participates in cross-functional project teams that ultimately improve the member experience. Contributes subject matter expertise and carries out project assignments in a timely and effective manner. Facilitates the planning of the department's quarterly meetings. Assists with new hire recruitment and interviews. Monitors employee's timekeeping and schedule adherence. Holds individual monthly 1:1s with each team member to review call audits and attendance. Provides coaching, feedback and annual performance reviews, as well as formal corrective action as needed. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 3 years of health care or call center experience required; preferably in a managed care environment or in a related area. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Bachelor's degree. 1 year of supervisory or lead work experience. Experience coaching staff, handling conflict resolution, implementing initiatives or projects and collaborating with other professional and non-clinical staff. HMO, Medi-Cal/Medicaid and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms. Employee must be able to communicate, particularly for regular phone use and in meetings. Work Environment: Moderate noise levels due to call center operations. Frequent interruptions are common. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4553 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5023a705fb71aa4f966f17a685d09fdc
City of Kansas City, MO
Kansas City, Missouri, United States
Full-time position available with the General Services Department, Information Technology Division located at 1101 Locust Ave Salary Range: $6,489-$9,734/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.*Full-time telework avaiable after 6 month probationary period. Application Deadline Date: April 8, 2024 Responsibilities Manages complex infrastructure assignments, overnight hours for maintenance changes, and changes in technology infrastructure. Oversees installation, maintains/supports and administers citywide physical/virtual servers and their supporting infrastructure at both the Primary and Backup Datacenters. Supports and oversees the administration of Microsoft Active Directory services for City user accounts. Manages and maintains systems security and patching systems to ensure compliance with audit and regulatory requirements along with best practices. Implements, updates, administers and supports the critical integrated data and file storage systems. Participates in citywide initiatives and projects as a subject matter expert (SME) or as a senior technical team resource to ensure new IT related projects are architected to meet maximum efficiency and productivity goals. Develops assigned staff skills for succession purposes. Performs problem solving and troubleshooting to include analysis, diagnosis, and resolution of complex server, storage, and infrastructure related issues. Collaborates with peers, managers, vendors, and clients to ensure customer satisfaction. Acts as the primary resource to manage and maintain the City's Enterprise backup systems and sites. Supervises and manages the continuity of operations plan for the City's centralized IT server and data storage environment. Manages highly complex systems and infrastructure supported along with the team members they supervise. Analyzes and recommends strategic initiatives to improve systems performance. Reduces operations costs, and s resource requirements. Qualifications REQUIRES an accredited Bachelor's degree and 5 years of technology experience; OR an equivalent combination of qualifying education and technology experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Mar 25, 2024
Full Time
Full-time position available with the General Services Department, Information Technology Division located at 1101 Locust Ave Salary Range: $6,489-$9,734/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.*Full-time telework avaiable after 6 month probationary period. Application Deadline Date: April 8, 2024 Responsibilities Manages complex infrastructure assignments, overnight hours for maintenance changes, and changes in technology infrastructure. Oversees installation, maintains/supports and administers citywide physical/virtual servers and their supporting infrastructure at both the Primary and Backup Datacenters. Supports and oversees the administration of Microsoft Active Directory services for City user accounts. Manages and maintains systems security and patching systems to ensure compliance with audit and regulatory requirements along with best practices. Implements, updates, administers and supports the critical integrated data and file storage systems. Participates in citywide initiatives and projects as a subject matter expert (SME) or as a senior technical team resource to ensure new IT related projects are architected to meet maximum efficiency and productivity goals. Develops assigned staff skills for succession purposes. Performs problem solving and troubleshooting to include analysis, diagnosis, and resolution of complex server, storage, and infrastructure related issues. Collaborates with peers, managers, vendors, and clients to ensure customer satisfaction. Acts as the primary resource to manage and maintain the City's Enterprise backup systems and sites. Supervises and manages the continuity of operations plan for the City's centralized IT server and data storage environment. Manages highly complex systems and infrastructure supported along with the team members they supervise. Analyzes and recommends strategic initiatives to improve systems performance. Reduces operations costs, and s resource requirements. Qualifications REQUIRES an accredited Bachelor's degree and 5 years of technology experience; OR an equivalent combination of qualifying education and technology experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Job Summary The Mohave County Office of Procurement is currently recruiting for an Administrative and Central Services Supervisor in Kingman, AZ. The typical hiring salary is $22.58 - $27.78 - DOQ *Current pay range is under review in the upcoming 24-25 Fiscal Year* Performs secondary line supervisory work involved in maintaining the administrative, business and clerically oriented processes of a large office staff within a major department that performs a wide variety of clerical functions. Positions are responsible to a department director or staff level manager/administrator for maintaining the administrative, business and clerically oriented processes of the department. Positions have full supervisory responsibility, independently develop, and implement new procedures and have a major impact on the department's budget and planning processes. Positions assist in establishing office policies and set standards for the interpretation and application of departmental policies as they apply to the office functions. This class is also distinguished because of the level of work it supervises, the responsibility for a number of separate functions, the complexity and impact of the functions, the size and level of the organization and in that it reports directly to a department director or staff level manager/administrator. REPORTS TO Work is performed independently under general direction of a department director or staff level manager/administrator. The employee is expected to exercise initiative and independent judgment in accordance and ensuring compliance with established procedures and regulations. SUPERVISION EXERCISED Directly exercises immediate to general supervision over an assigned staff. Essential Job Functions Supervises, coordinates, directs and participates in the activities of assigned department. Supervises, coordinates and performs a variety of administrative staff work such as: scheduling; maintaining records; reviewing departmental records to ensure compliance to regulations and procedures; assisting in the development and implementation of new or revised procedures; policies and training methods for department; responding to requests for information or services; performing related administrative, planning and research activities; and preparing correspondence, reports, statistical information and may prepare budget materials for budget development and planning. Monitors designated budgets and expenditures, reviews for accuracy, and makes adjustments and revisions as directed; prepares purchase orders and supply requisitions; may monitor receipt of materials and invoices; processes travel claims; oversees financial records. Determines best course of action in the completion of assignments in department including setting priorities. Serves as clerk and maintains official files of minutes, agendas and resolutions of Mohave County commissions and committees supported by the Department; prepares and distributes notices, agendas and supplementary materials, schedules facilities and audio-visual equipment, prepares transcribed minutes and follow-up actions, and video or audio recordings of meetings. Creates and processes letters, newsletters, e-mails, and other documents independently for the department head; provides effective oral and written communication, and maintains relationships with office staff serving the Board of Supervisors, the Clerk of the Board of Supervisors, members of the County commissions and committees supported by the department, other county offices, outside agencies, the public, and the news media; assists in preparing news releases and communication bulletins regarding department activities; edits letters, performance reports, newsletters and any related publications for the department. Instructs personnel on County and departmental personnel rules, policies, and procedures; serves as departmental liaison to County human resources; maintains strict confidentiality of personnel information processed as part of regular departmental business. Completes performance evaluations; may make hiring recommendations; recommends disciplinary actions; approves vacations and time off; prepares work schedules and assignments; supervises the activities of assigned personnel; audits files and monitors reports and recordkeeping activities filed by assigned personnel for completeness, accuracy, and adherence to and ensuring compliance to policies, procedures, rules and regulations of department; instructs personnel on departmental policies, procedures and techniques; and provides training. Assists and instructs assigned personnel in the resolution of difficult problems and situations. Assists general public in the resolution of difficult problems and situations. Assists in and coordinates activities and programs with other county departments. Prepares, complete, accurate and timely reports, records and logs. May perform any duties and responsibilities of department as required. Communicates and acts in a professional manner with the public, co-workers, and work contacts. As assigned to Central Services ( may include any and/or all of the essential functions above) : Supervises Central Services Division with county-wide surplus and materials management, telecommunications, and mail distribution, which includes switchboard operation, cell phone plan management, cell phone technical support coordination, postage application and tracking, surplus auction, shipping and receiving, mail and package distribution, and internal cost allocations. Serves as back-up for Central Services Division. Supervises the County cell phones working directly or indirectly with contracted vendor to activate, deactivate, and troubleshoot mobile service issues. Assists customers in determining the most appropriate mail service for their needs and to maximize postage discounts. Solve problems such as tracking lost mail, researching incorrectly addressed mail and redirecting it to the appropriate party, and working with customers and vendors to resolve issues. Serves as liaison with vendor(s) in determining upgrades and repairs and ensures all mail distribution equipment is appropriately supplied by vendor(s) in accordance with contract(s). Troubleshoots and coordinates with vendor(s) regarding basic repair issues, as appropriate. Coordinates inside and outside courier operations which includes determining the locations and frequencies to be included in routes. Operates and instructs staff in the use of mail equipment including high-tech inserter, computerized postage meter with scale and bar code reader, and an automatic bundling and inserting machine. Reviews reports on mail distribution activities including mail processed and financial reports to ensure accuracy and adjust, as needed, which require intermediate analytical application. Develop and manage the Procurement / Central Services Budget in conjunction with the Director, may review and approve expenditures, tracks actual expenditures. Prepares detailed financial and statistical reports, long-range planning documents, and other reports or documents as needed. Generates, maintains, and prepares all Procurement / Central Services financial reports required for the Finance Department, audits and any other financial/budget reports required by outside agencies. Act as fiscal liaison between the Department and other County departments. Schedule travel and training for Contracting and Central Services Divisions as needed. Evaluates operations and makes recommendations for efficient central service processing methods. Witnesses and documents formal bid openings. Assists vendors with vendor registration and maintains phone, mail, contact with vendors and their representatives. Reviews and files Department requests for Board of Supervisors actions, including resolution adoption; acts as Department liaison to the Clerk of the Board. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School Diploma/GED (General Education Degree). Three (3) years progressively responsible experience in the performance of advanced/specialized level work as an Office Assistant Senior or Office Specialist in assigned or related department or three (3) years progressively responsible advanced level clerical/technician work experience specific or related to assigned department. One (1) year first line supervisory experience. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. A requirement of proficiency to type 60 words per minute (wpm) may be necessary. PREFERRED SPECIAL REQUIREMENT "AS ASSIGNED TO CENTRAL SERVICES" Bachelor’s degree in Public Administration, Business Administration, Financial Management, or a closely related field. Knowledge, Skills & Abilities Knowledge of: Administrative rules and regulations and the policies and procedures of federal, state and county requirements utilized in the assigned department. Organization of the department. Modern office practices, procedures, and equipment. Index and filing systems. General finance and accounting principles. Effective telephone and audio/visual conferencing techniques. English, grammar, punctuation, and spelling. Principles of Internet research. MS Word, Excel, and PowerPoint software applications; Adobe Acrobat software; database software; Internet social media for news releases; e-mail, calendar, and task scheduling software applications. Mohave County Personnel Policies and Procedures, and Department Regulation. Skill in: Courtesy and tact in dealing with the public and public officials. Mathematics to perform calculations and general accounting procedures. Principles and practices of leadership, supervision, and training. Effectively operating modern office machines as necessary to include typewriters, calculators, copiers, fax machines, Internet enabled telephones, audio/video conferencing equipment and skill in utilizing computer hardware and software including personal computers, tablets, handheld computers, and scanners. Establishing and maintaining effective file systems. Performing research and compile information from a variety of sources. Ability to: Exhibit and instruct strong customer-service skills and strong team orientation. Set priorities, assign, schedule, train, supervise, audit, and evaluate work activities and to persuade assigned personnel effectively. Understand, interpret, and apply pertinent federal, state and local rules, regulations, procedures and policies of assigned department. Maintain confidentiality of privileged and sensitive information. Work independently. Perform and coordinate department purchases and expense reconciliation, research and implement methods to save costs, interpret financial data, estimate expenses, and prepare and track budgets. Hold staff meetings and collaborate with other departments to facilitate efficient work flow. Develop appropriate, effective, and efficient methods of completing assignments. Follow complex oral and written instructions and communicate clearly and concisely, both orally and in writing. Establish and maintain cooperative working relationships with those contacted in the course of work. Prepare clear, concise, grammatically correct (including punctuation and spelling), letters, memos, minutes, and other written documents. Exercise independent thinking and good judgment. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Perform the essential functions of the job specifications with or without a reasonable accommodation.
Mar 08, 2024
Full Time
Job Summary The Mohave County Office of Procurement is currently recruiting for an Administrative and Central Services Supervisor in Kingman, AZ. The typical hiring salary is $22.58 - $27.78 - DOQ *Current pay range is under review in the upcoming 24-25 Fiscal Year* Performs secondary line supervisory work involved in maintaining the administrative, business and clerically oriented processes of a large office staff within a major department that performs a wide variety of clerical functions. Positions are responsible to a department director or staff level manager/administrator for maintaining the administrative, business and clerically oriented processes of the department. Positions have full supervisory responsibility, independently develop, and implement new procedures and have a major impact on the department's budget and planning processes. Positions assist in establishing office policies and set standards for the interpretation and application of departmental policies as they apply to the office functions. This class is also distinguished because of the level of work it supervises, the responsibility for a number of separate functions, the complexity and impact of the functions, the size and level of the organization and in that it reports directly to a department director or staff level manager/administrator. REPORTS TO Work is performed independently under general direction of a department director or staff level manager/administrator. The employee is expected to exercise initiative and independent judgment in accordance and ensuring compliance with established procedures and regulations. SUPERVISION EXERCISED Directly exercises immediate to general supervision over an assigned staff. Essential Job Functions Supervises, coordinates, directs and participates in the activities of assigned department. Supervises, coordinates and performs a variety of administrative staff work such as: scheduling; maintaining records; reviewing departmental records to ensure compliance to regulations and procedures; assisting in the development and implementation of new or revised procedures; policies and training methods for department; responding to requests for information or services; performing related administrative, planning and research activities; and preparing correspondence, reports, statistical information and may prepare budget materials for budget development and planning. Monitors designated budgets and expenditures, reviews for accuracy, and makes adjustments and revisions as directed; prepares purchase orders and supply requisitions; may monitor receipt of materials and invoices; processes travel claims; oversees financial records. Determines best course of action in the completion of assignments in department including setting priorities. Serves as clerk and maintains official files of minutes, agendas and resolutions of Mohave County commissions and committees supported by the Department; prepares and distributes notices, agendas and supplementary materials, schedules facilities and audio-visual equipment, prepares transcribed minutes and follow-up actions, and video or audio recordings of meetings. Creates and processes letters, newsletters, e-mails, and other documents independently for the department head; provides effective oral and written communication, and maintains relationships with office staff serving the Board of Supervisors, the Clerk of the Board of Supervisors, members of the County commissions and committees supported by the department, other county offices, outside agencies, the public, and the news media; assists in preparing news releases and communication bulletins regarding department activities; edits letters, performance reports, newsletters and any related publications for the department. Instructs personnel on County and departmental personnel rules, policies, and procedures; serves as departmental liaison to County human resources; maintains strict confidentiality of personnel information processed as part of regular departmental business. Completes performance evaluations; may make hiring recommendations; recommends disciplinary actions; approves vacations and time off; prepares work schedules and assignments; supervises the activities of assigned personnel; audits files and monitors reports and recordkeeping activities filed by assigned personnel for completeness, accuracy, and adherence to and ensuring compliance to policies, procedures, rules and regulations of department; instructs personnel on departmental policies, procedures and techniques; and provides training. Assists and instructs assigned personnel in the resolution of difficult problems and situations. Assists general public in the resolution of difficult problems and situations. Assists in and coordinates activities and programs with other county departments. Prepares, complete, accurate and timely reports, records and logs. May perform any duties and responsibilities of department as required. Communicates and acts in a professional manner with the public, co-workers, and work contacts. As assigned to Central Services ( may include any and/or all of the essential functions above) : Supervises Central Services Division with county-wide surplus and materials management, telecommunications, and mail distribution, which includes switchboard operation, cell phone plan management, cell phone technical support coordination, postage application and tracking, surplus auction, shipping and receiving, mail and package distribution, and internal cost allocations. Serves as back-up for Central Services Division. Supervises the County cell phones working directly or indirectly with contracted vendor to activate, deactivate, and troubleshoot mobile service issues. Assists customers in determining the most appropriate mail service for their needs and to maximize postage discounts. Solve problems such as tracking lost mail, researching incorrectly addressed mail and redirecting it to the appropriate party, and working with customers and vendors to resolve issues. Serves as liaison with vendor(s) in determining upgrades and repairs and ensures all mail distribution equipment is appropriately supplied by vendor(s) in accordance with contract(s). Troubleshoots and coordinates with vendor(s) regarding basic repair issues, as appropriate. Coordinates inside and outside courier operations which includes determining the locations and frequencies to be included in routes. Operates and instructs staff in the use of mail equipment including high-tech inserter, computerized postage meter with scale and bar code reader, and an automatic bundling and inserting machine. Reviews reports on mail distribution activities including mail processed and financial reports to ensure accuracy and adjust, as needed, which require intermediate analytical application. Develop and manage the Procurement / Central Services Budget in conjunction with the Director, may review and approve expenditures, tracks actual expenditures. Prepares detailed financial and statistical reports, long-range planning documents, and other reports or documents as needed. Generates, maintains, and prepares all Procurement / Central Services financial reports required for the Finance Department, audits and any other financial/budget reports required by outside agencies. Act as fiscal liaison between the Department and other County departments. Schedule travel and training for Contracting and Central Services Divisions as needed. Evaluates operations and makes recommendations for efficient central service processing methods. Witnesses and documents formal bid openings. Assists vendors with vendor registration and maintains phone, mail, contact with vendors and their representatives. Reviews and files Department requests for Board of Supervisors actions, including resolution adoption; acts as Department liaison to the Clerk of the Board. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School Diploma/GED (General Education Degree). Three (3) years progressively responsible experience in the performance of advanced/specialized level work as an Office Assistant Senior or Office Specialist in assigned or related department or three (3) years progressively responsible advanced level clerical/technician work experience specific or related to assigned department. One (1) year first line supervisory experience. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. A requirement of proficiency to type 60 words per minute (wpm) may be necessary. PREFERRED SPECIAL REQUIREMENT "AS ASSIGNED TO CENTRAL SERVICES" Bachelor’s degree in Public Administration, Business Administration, Financial Management, or a closely related field. Knowledge, Skills & Abilities Knowledge of: Administrative rules and regulations and the policies and procedures of federal, state and county requirements utilized in the assigned department. Organization of the department. Modern office practices, procedures, and equipment. Index and filing systems. General finance and accounting principles. Effective telephone and audio/visual conferencing techniques. English, grammar, punctuation, and spelling. Principles of Internet research. MS Word, Excel, and PowerPoint software applications; Adobe Acrobat software; database software; Internet social media for news releases; e-mail, calendar, and task scheduling software applications. Mohave County Personnel Policies and Procedures, and Department Regulation. Skill in: Courtesy and tact in dealing with the public and public officials. Mathematics to perform calculations and general accounting procedures. Principles and practices of leadership, supervision, and training. Effectively operating modern office machines as necessary to include typewriters, calculators, copiers, fax machines, Internet enabled telephones, audio/video conferencing equipment and skill in utilizing computer hardware and software including personal computers, tablets, handheld computers, and scanners. Establishing and maintaining effective file systems. Performing research and compile information from a variety of sources. Ability to: Exhibit and instruct strong customer-service skills and strong team orientation. Set priorities, assign, schedule, train, supervise, audit, and evaluate work activities and to persuade assigned personnel effectively. Understand, interpret, and apply pertinent federal, state and local rules, regulations, procedures and policies of assigned department. Maintain confidentiality of privileged and sensitive information. Work independently. Perform and coordinate department purchases and expense reconciliation, research and implement methods to save costs, interpret financial data, estimate expenses, and prepare and track budgets. Hold staff meetings and collaborate with other departments to facilitate efficient work flow. Develop appropriate, effective, and efficient methods of completing assignments. Follow complex oral and written instructions and communicate clearly and concisely, both orally and in writing. Establish and maintain cooperative working relationships with those contacted in the course of work. Prepare clear, concise, grammatically correct (including punctuation and spelling), letters, memos, minutes, and other written documents. Exercise independent thinking and good judgment. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Perform the essential functions of the job specifications with or without a reasonable accommodation.
Job Location: Fulton State Hospital- Dietetic Services 600 East Fifth Street Fulton, MO 65251 Why you’ll love this position: Fulton State Hospital is a community of caring, skilled people, partnering with individuals challenged by mental illness to inspire healing and recovery. Through Respect, Encouragement, Compassion, Opportunity, Value, Excellence, and Responsiveness, you can contribute to individuals’ recovery and positively impact those you serve by being a team member within our Dietetic Services Department. This first-level supervisory food service position will be accountable for overseeing the preparation and serving of food. At this level, an employee will follow basic dietetic principles to coordinate and audit meals; conduct and maintain inventories; complete requisitions for food and supply items; and maintain food service records. Supervisory duties will include training and directing the daily work of food service staff and/or offenders engaged in related duties; and monitoring safety and sanitation standards in kitchens, dining rooms, and food preparation and storage areas. In addition to those identified in the previous levels: Knowledge of storekeeping or inventory procedures. Ability to supervise and instruct employees, offenders, and/or other helpers in food preparation, planning, and coordination of menus. Typical qualifications Associate degree or 4 years of food service experience. (Substitutions may be allowed.) Food Service Supervisor (Cook III) One or more years of experience as a Food Service Worker with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency. OR Three or more years of commercial, industrial, or institutional cooking experience including one or more years in a supervisory capacity; and possession of a high school diploma or proof of high school equivalency. (Earned credit hours from an accredited college or university which included 15 earned credit hours in food preparation, Dietetics, Nutrition, Foods and Nutrition, Food Service Management, or a closely related area may substitute on a year-for-year basis for the required general experience at a rate of 30 earned credit hours for one year.) Food Service Supervisor (Dining Room Supervisor) One or more years of experience as a Food Service Assistant with the Missouri Uniform Classification and Pay System. OR Two or more years of experience in large-scale serving and/or preparation of food, including one or more years in a supervisory capacity. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: Shana.Yarbro@dmh.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee. Closing Date/Time: 2024-04-04
Mar 29, 2024
Full Time
Job Location: Fulton State Hospital- Dietetic Services 600 East Fifth Street Fulton, MO 65251 Why you’ll love this position: Fulton State Hospital is a community of caring, skilled people, partnering with individuals challenged by mental illness to inspire healing and recovery. Through Respect, Encouragement, Compassion, Opportunity, Value, Excellence, and Responsiveness, you can contribute to individuals’ recovery and positively impact those you serve by being a team member within our Dietetic Services Department. This first-level supervisory food service position will be accountable for overseeing the preparation and serving of food. At this level, an employee will follow basic dietetic principles to coordinate and audit meals; conduct and maintain inventories; complete requisitions for food and supply items; and maintain food service records. Supervisory duties will include training and directing the daily work of food service staff and/or offenders engaged in related duties; and monitoring safety and sanitation standards in kitchens, dining rooms, and food preparation and storage areas. In addition to those identified in the previous levels: Knowledge of storekeeping or inventory procedures. Ability to supervise and instruct employees, offenders, and/or other helpers in food preparation, planning, and coordination of menus. Typical qualifications Associate degree or 4 years of food service experience. (Substitutions may be allowed.) Food Service Supervisor (Cook III) One or more years of experience as a Food Service Worker with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency. OR Three or more years of commercial, industrial, or institutional cooking experience including one or more years in a supervisory capacity; and possession of a high school diploma or proof of high school equivalency. (Earned credit hours from an accredited college or university which included 15 earned credit hours in food preparation, Dietetics, Nutrition, Foods and Nutrition, Food Service Management, or a closely related area may substitute on a year-for-year basis for the required general experience at a rate of 30 earned credit hours for one year.) Food Service Supervisor (Dining Room Supervisor) One or more years of experience as a Food Service Assistant with the Missouri Uniform Classification and Pay System. OR Two or more years of experience in large-scale serving and/or preparation of food, including one or more years in a supervisory capacity. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: Shana.Yarbro@dmh.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee. Closing Date/Time: 2024-04-04
Supervisor, Customer Service (Call Center) Job Description Department(s): Customer Service Reports to: Manager, Customer Service FLSA status: Non-Exempt Salary Grade: I - $29.33 - $47.65 ($61,000 - $99,110) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, February 16, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Customer Service (Call Center) will oversee the day-to-day operations of all call center activities, provide supervision to call center staff and provide guidance to the staff as applicable. The incumbent will resolve complex issues and handle escalated calls that a Customer Service Representative Senior or a Customer Service Representative Lead are unable to solve. The incumbent will be required to complete additional research with providers, health networks and internal CalOptima Health departments to resolve the more complex issues. Duties and Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Sets priorities for the team to ensure task completion and performance goals are met, such as average speed of answer, abandonment rate, service level, average handle time, quality and staff schedule adherence. Identifies and resolves operational problems using defined processes, expertise and judgment. Collaborates with Customer Service managers to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Fosters and maintains a collaborative relationship with internal and external business partners to ensure member and provider satisfaction. Prepares requested materials for the Healthcare Effectiveness Data and Information Set (HEDIS), National Committee for Quality Assurance (NCQA), California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC) and Audit and Oversight audits. Oversees the exempt grievance process as it relates to Customer Service to ensure all state and federal regulations are achieved. Participates in cross-functional project teams that ultimately improve the member experience. Contributes subject matter expertise and carries out project assignments in a timely and effective manner. Facilitates the planning of the department's quarterly meetings. Assists with new hire recruitment and interviews. Monitors employee's timekeeping and schedule adherence. Holds individual monthly 1:1s with each team member to review call audits and attendance. Provides coaching, feedback and annual performance reviews, as well as formal corrective action as needed. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 3 years of health care or call center experience required; preferably in a managed care environment or in a related area. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Bachelor's degree. 1 year of supervisory or lead work experience. Experience coaching staff, handling conflict resolution, implementing initiatives or projects and collaborating with other professional and non-clinical staff. HMO, Medi-Cal/Medicaid and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms. Employee must be able to communicate, particularly for regular phone use and in meetings. Work Environment: Moderate noise levels due to call center operations. Frequent interruptions are common. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4535 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-41550b3a07adcd4abfa7fbf2a5541797
Mar 08, 2024
Full Time
Supervisor, Customer Service (Call Center) Job Description Department(s): Customer Service Reports to: Manager, Customer Service FLSA status: Non-Exempt Salary Grade: I - $29.33 - $47.65 ($61,000 - $99,110) Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday, February 16, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Customer Service (Call Center) will oversee the day-to-day operations of all call center activities, provide supervision to call center staff and provide guidance to the staff as applicable. The incumbent will resolve complex issues and handle escalated calls that a Customer Service Representative Senior or a Customer Service Representative Lead are unable to solve. The incumbent will be required to complete additional research with providers, health networks and internal CalOptima Health departments to resolve the more complex issues. Duties and Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Sets priorities for the team to ensure task completion and performance goals are met, such as average speed of answer, abandonment rate, service level, average handle time, quality and staff schedule adherence. Identifies and resolves operational problems using defined processes, expertise and judgment. Collaborates with Customer Service managers to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Fosters and maintains a collaborative relationship with internal and external business partners to ensure member and provider satisfaction. Prepares requested materials for the Healthcare Effectiveness Data and Information Set (HEDIS), National Committee for Quality Assurance (NCQA), California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC) and Audit and Oversight audits. Oversees the exempt grievance process as it relates to Customer Service to ensure all state and federal regulations are achieved. Participates in cross-functional project teams that ultimately improve the member experience. Contributes subject matter expertise and carries out project assignments in a timely and effective manner. Facilitates the planning of the department's quarterly meetings. Assists with new hire recruitment and interviews. Monitors employee's timekeeping and schedule adherence. Holds individual monthly 1:1s with each team member to review call audits and attendance. Provides coaching, feedback and annual performance reviews, as well as formal corrective action as needed. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. 3 years of health care or call center experience required; preferably in a managed care environment or in a related area. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Bachelor's degree. 1 year of supervisory or lead work experience. Experience coaching staff, handling conflict resolution, implementing initiatives or projects and collaborating with other professional and non-clinical staff. HMO, Medi-Cal/Medicaid and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms. Employee must be able to communicate, particularly for regular phone use and in meetings. Work Environment: Moderate noise levels due to call center operations. Frequent interruptions are common. Office temperatures are controlled and comfortable. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4535 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-41550b3a07adcd4abfa7fbf2a5541797
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate AFSCME Pay Band G Annual Salary Range $ 127,505.43 (Minimum) - $ 165,757.06 (Maximum) The negotiable salary offer will be between $127,505.43 - $146,631.25 /annually commensurate with experience and education. Reports To Manager of General Accounting Current Assignment An Ideal candidate will be able to perform the following duties: Oversee the billing process specific to grant funding, ensuring accuracy, timeliness, and compliance with grant requirements, and maintain accurate billing records. Implement and/or maintain efficient billing procedures for grant funds, ensure timely invoicing, and track receivables. Oversee the collections of receivables and advances or correction of overages; provides feedback to manager on important issues. Monitor and maintain accurate financial data, including monthly reconciliation of grant fund accounts balance and resolve discrepancies in timely manner. Direct and guide staff, assign tasks, provide training, and ensure team members adhere to deadlines and performance standards. Communicate and collaborate with departments, project managers and finance personnel to address setting up new grants, billing inquires, resolve issues, and provide financial updates related to grants. Coordinate with auditors and internal teams to prepare for grant audits, provide necessary documentation, and ensure compliance with audit requirements. Analyze financial statements and prepare relevant reports and schedules. Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. Examples of Duties Assists in coordinating the organization, staffing, and operational activities of an accounting division including planning, supervising, reviewing, and evaluating the work of assigned staff. Assists in the coordination and supervises the work of assigned staff; monitors work flow; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems. Coordinates and participates in the production or preparation of reports required by Federal, State, and local taxation authorities; assists in coordinating and managing sections of financial audits, as assigned. Represents Accounting or Time and Accounting Administration Division in meetings with other departments within the District and with outside organizations. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of accounting. Assists in the development of the District’s financial, payroll or time and labor systems testing protocol and participate in implementation associated with systems upgrades, new requirements, tax updates and other instances as required. Assists in the implementation of goals and objectives; implements approved policies and procedures. Participates in the development of policies and procedures; monitors work activities to ensure compliance with established policies and procedures. Prepares analytical and statistical reports. Performs other work as assigned. If assigned to an Accounting Division, the following duties may apply: Assists and supervises the coordination of the monthly and year-end closings for general ledger and other periodic financial reports; monitors, reviews, and approves closing transactions and journal entries; maintains Chartfields and Trees in the District’s financial systems software; prepares, reviews, and distributes monthly and annual general ledger reports; assists in preparing the District’s financial statements. Prepares and reviews billing reimbursements to funding agencies; prepares and reviews closeout reports for completed grants. Oversees the collections of receivables and advances or correction of overages; provides feedback to manager on important issues; Assists and supervises the preparation and completion of payroll and payroll checks; verifies accuracy of deductions; ensures transfer of funds to governing agencies; oversees issuance of hand-prepared payroll checks prior to transmittal. Prepares or assists in review of monthly reconciliations related to payroll liabilities, project costing report, accounts payable, accounts receivable, fixed assets and inventory balances, with the general ledger. Supervises the work of assigned staff responsible for the monitoring and verification of insurance rate changes, employee deductions or payable time detail. Assists overseeing the direct deposit of employee funds to banks and other financial institutions. Assists in review and approval of operating and capital disbursements (including vendor vouchers, employee expense reports, travel advances, etc.), reviews procurement card transactions and reclassifications; supervise the work of staff responsible for Accounts Payable regular and express pay cycles; coordinates the resolution of voucher and expense report exceptions, prepares sales tax transmittal and returns, and 1099 reports. Assists in coordinating the audits with certified public accounting firms and government agencies; coordinates efforts to complete audits in a timely manner; prepares and reconciles confirmation requests to banks, legal counsel, funding agencies, and other parties; prepares and reviews schedules, reconciliations, worksheets, and analyses required by audits. Assists in reviewing the reconciliation of purchase orders and accounts payable system; prepares reports of rejected receipts and forwards to originator for action. Minimum Qualifications Accounting Division: Education: A Bachelor’s degree in accounting, or a closely related field from an accredited college or university. Experience: Four (4) years of (full-time equivalent) verifiable professional accounting experience which must have included at least one (1) year of administrative and/or supervisory experience. Certified Public Accountant is preferred. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics, services and activities of assigned accounting services area including accounts payable, general accounting, timekeeping, or payroll. Principles and practices of a variety of computerized accounting, payroll and timekeeping systems. Principles and practices of program development and administration. Principles and practices of system configuration rules, testing and development. Methods and techniques of accounting data analysis. Methods and techniques for research and data collection. Principles and procedures of financial record keeping and reporting. Mathematic principles. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Compensation plans, scheduling assignments and processes and time reporting practices. Related Federal, State and local laws, codes and regulations. Skill in : Supervising and coordinating services in assigned accounting services area. Analyzing and evaluating accounting or timekeeping data. Selecting, supervising, training and evaluating staff. Reviewing and interpreting complex financial data. Performing accurate financial and mathematical calculations. Administering automatic timekeeping systems. Participating in the development and administration of division goals, objectives and procedures. Preparing and administering program budgets. Preparing clear and concise reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Researching, analyzing and evaluating new service delivery methods and techniques. Operating office equipment including computers and supporting word processing and spreadsheet applications. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 4/7/2024 11:59 PM Pacific
Mar 20, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate AFSCME Pay Band G Annual Salary Range $ 127,505.43 (Minimum) - $ 165,757.06 (Maximum) The negotiable salary offer will be between $127,505.43 - $146,631.25 /annually commensurate with experience and education. Reports To Manager of General Accounting Current Assignment An Ideal candidate will be able to perform the following duties: Oversee the billing process specific to grant funding, ensuring accuracy, timeliness, and compliance with grant requirements, and maintain accurate billing records. Implement and/or maintain efficient billing procedures for grant funds, ensure timely invoicing, and track receivables. Oversee the collections of receivables and advances or correction of overages; provides feedback to manager on important issues. Monitor and maintain accurate financial data, including monthly reconciliation of grant fund accounts balance and resolve discrepancies in timely manner. Direct and guide staff, assign tasks, provide training, and ensure team members adhere to deadlines and performance standards. Communicate and collaborate with departments, project managers and finance personnel to address setting up new grants, billing inquires, resolve issues, and provide financial updates related to grants. Coordinate with auditors and internal teams to prepare for grant audits, provide necessary documentation, and ensure compliance with audit requirements. Analyze financial statements and prepare relevant reports and schedules. Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. Examples of Duties Assists in coordinating the organization, staffing, and operational activities of an accounting division including planning, supervising, reviewing, and evaluating the work of assigned staff. Assists in the coordination and supervises the work of assigned staff; monitors work flow; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems. Coordinates and participates in the production or preparation of reports required by Federal, State, and local taxation authorities; assists in coordinating and managing sections of financial audits, as assigned. Represents Accounting or Time and Accounting Administration Division in meetings with other departments within the District and with outside organizations. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of accounting. Assists in the development of the District’s financial, payroll or time and labor systems testing protocol and participate in implementation associated with systems upgrades, new requirements, tax updates and other instances as required. Assists in the implementation of goals and objectives; implements approved policies and procedures. Participates in the development of policies and procedures; monitors work activities to ensure compliance with established policies and procedures. Prepares analytical and statistical reports. Performs other work as assigned. If assigned to an Accounting Division, the following duties may apply: Assists and supervises the coordination of the monthly and year-end closings for general ledger and other periodic financial reports; monitors, reviews, and approves closing transactions and journal entries; maintains Chartfields and Trees in the District’s financial systems software; prepares, reviews, and distributes monthly and annual general ledger reports; assists in preparing the District’s financial statements. Prepares and reviews billing reimbursements to funding agencies; prepares and reviews closeout reports for completed grants. Oversees the collections of receivables and advances or correction of overages; provides feedback to manager on important issues; Assists and supervises the preparation and completion of payroll and payroll checks; verifies accuracy of deductions; ensures transfer of funds to governing agencies; oversees issuance of hand-prepared payroll checks prior to transmittal. Prepares or assists in review of monthly reconciliations related to payroll liabilities, project costing report, accounts payable, accounts receivable, fixed assets and inventory balances, with the general ledger. Supervises the work of assigned staff responsible for the monitoring and verification of insurance rate changes, employee deductions or payable time detail. Assists overseeing the direct deposit of employee funds to banks and other financial institutions. Assists in review and approval of operating and capital disbursements (including vendor vouchers, employee expense reports, travel advances, etc.), reviews procurement card transactions and reclassifications; supervise the work of staff responsible for Accounts Payable regular and express pay cycles; coordinates the resolution of voucher and expense report exceptions, prepares sales tax transmittal and returns, and 1099 reports. Assists in coordinating the audits with certified public accounting firms and government agencies; coordinates efforts to complete audits in a timely manner; prepares and reconciles confirmation requests to banks, legal counsel, funding agencies, and other parties; prepares and reviews schedules, reconciliations, worksheets, and analyses required by audits. Assists in reviewing the reconciliation of purchase orders and accounts payable system; prepares reports of rejected receipts and forwards to originator for action. Minimum Qualifications Accounting Division: Education: A Bachelor’s degree in accounting, or a closely related field from an accredited college or university. Experience: Four (4) years of (full-time equivalent) verifiable professional accounting experience which must have included at least one (1) year of administrative and/or supervisory experience. Certified Public Accountant is preferred. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics, services and activities of assigned accounting services area including accounts payable, general accounting, timekeeping, or payroll. Principles and practices of a variety of computerized accounting, payroll and timekeeping systems. Principles and practices of program development and administration. Principles and practices of system configuration rules, testing and development. Methods and techniques of accounting data analysis. Methods and techniques for research and data collection. Principles and procedures of financial record keeping and reporting. Mathematic principles. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Compensation plans, scheduling assignments and processes and time reporting practices. Related Federal, State and local laws, codes and regulations. Skill in : Supervising and coordinating services in assigned accounting services area. Analyzing and evaluating accounting or timekeeping data. Selecting, supervising, training and evaluating staff. Reviewing and interpreting complex financial data. Performing accurate financial and mathematical calculations. Administering automatic timekeeping systems. Participating in the development and administration of division goals, objectives and procedures. Preparing and administering program budgets. Preparing clear and concise reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Researching, analyzing and evaluating new service delivery methods and techniques. Operating office equipment including computers and supporting word processing and spreadsheet applications. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 4/7/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: April 1, 2024 Salary: $54,525-$72,682/annually General Description and Classification Standards Employees in this position plan and conduct performance audits in City government, including programs, functions, activities, contracts, and capital projects. Audits will typically assess whether programs and processes are achieving intended results, being conducted efficiently, and complying with laws and regulations. Projects often include complex data collection and statistical analysis. Essential Duties & Responsibilities: Duties include conducting planning research and interviews, developing audit objectives and work plans, collecting and analyzing information, developing audit findings and recommendations based on analysis, drafting reports, reviewing reports for accuracy and quality assurance, and conducting follow-up reviews of previous audits. Performance auditors work under the direction of an audit supervisor or manager. Audits are conducted individually or by project teams, depending on project scope and time constraints. Knowledge, Skills and Abilities : Applicants must have knowledge of quantitative and qualitative data analysis methods; knowledge of principles of effectiveness and efficiency; and strong writing, oral communication, and research skills. Applicants must be able to work well independently or on a team and be able to plan and organize work to handle multiple projects and meet deadlines. Proficiency in using Microsoft suite , including Office 365, and SharePoint is desirable. Ability to learn new software quickly is preferred, including database programs. Minimum Qualifications - Education & Experience Bachelor’s degree or Master's degree from an accredited institution in business or public administration, social sciences, accounting, industrial engineering, statistics, or a related field. One year of responsible professional experience in auditing; program evaluation; or financial, management, research, or operations analysis. Equivalent combination of training and experience will be determined under prescribed guidelines. Preferred Qualifications - Education & Experience Bachelor’s degree from an accredited institution in a relevant field, for example, business or public administration, social sciences, accounting, industrial engineering, statistics, plus one year of responsible professional experience in auditing; program evaluation; or financial, management, or operations analysis. A master's degree in a relevant field can substitute for one year of experience. An equivalent combination of training and experience will be determined under prescribed guidelines. Employees in this position are encouraged to obtain a Certified Internal Auditor or other relevant professional certification within 24 months of appointment. Licensures and Certifications : All applicants hired must possess a valid state of Georgia ID and original Social Security Card. Essential Capabilities and Work Environment: This position requires some in-person as well as remote work. Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Closing Date/Time: 2024-04-02
Mar 08, 2024
Full Time
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: April 1, 2024 Salary: $54,525-$72,682/annually General Description and Classification Standards Employees in this position plan and conduct performance audits in City government, including programs, functions, activities, contracts, and capital projects. Audits will typically assess whether programs and processes are achieving intended results, being conducted efficiently, and complying with laws and regulations. Projects often include complex data collection and statistical analysis. Essential Duties & Responsibilities: Duties include conducting planning research and interviews, developing audit objectives and work plans, collecting and analyzing information, developing audit findings and recommendations based on analysis, drafting reports, reviewing reports for accuracy and quality assurance, and conducting follow-up reviews of previous audits. Performance auditors work under the direction of an audit supervisor or manager. Audits are conducted individually or by project teams, depending on project scope and time constraints. Knowledge, Skills and Abilities : Applicants must have knowledge of quantitative and qualitative data analysis methods; knowledge of principles of effectiveness and efficiency; and strong writing, oral communication, and research skills. Applicants must be able to work well independently or on a team and be able to plan and organize work to handle multiple projects and meet deadlines. Proficiency in using Microsoft suite , including Office 365, and SharePoint is desirable. Ability to learn new software quickly is preferred, including database programs. Minimum Qualifications - Education & Experience Bachelor’s degree or Master's degree from an accredited institution in business or public administration, social sciences, accounting, industrial engineering, statistics, or a related field. One year of responsible professional experience in auditing; program evaluation; or financial, management, research, or operations analysis. Equivalent combination of training and experience will be determined under prescribed guidelines. Preferred Qualifications - Education & Experience Bachelor’s degree from an accredited institution in a relevant field, for example, business or public administration, social sciences, accounting, industrial engineering, statistics, plus one year of responsible professional experience in auditing; program evaluation; or financial, management, or operations analysis. A master's degree in a relevant field can substitute for one year of experience. An equivalent combination of training and experience will be determined under prescribed guidelines. Employees in this position are encouraged to obtain a Certified Internal Auditor or other relevant professional certification within 24 months of appointment. Licensures and Certifications : All applicants hired must possess a valid state of Georgia ID and original Social Security Card. Essential Capabilities and Work Environment: This position requires some in-person as well as remote work. Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Closing Date/Time: 2024-04-02
Announcement Number: 88897133 The Supreme Court of Nevada Job Title: Judicial Branch Auditor Job Number: 00206 Closing Date: 04/05/2024 Location: Las Vegas Salary: $74,096.56 to $94,487.48 annually Description Join the Audit Unit of the Nevada Supreme Court, Administrative Office of the Courts (AOC) as a Judicial Branch Auditor! Under the expert guidance of our Audit Supervisor, this role serves as a pivotal intermediate level auditor, initially working closely with our team to gain proficiency in judicial auditing while immersing yourself in the intricate policies and procedures of our esteemed Court system. As you gain experience, your role will evolve, leading you into a world of diversified responsibilities under broader supervision. You'll be at the forefront of ensuring that our courts uphold the highest standards of internal controls, meticulously assessing their compliance and conducting a variety of financial and operational reviews that delve deep into the heart of our judicial system. The Judicial Branch Auditor is responsible for analyzing fiscal processes, scrutinizing internal controls, fine-tuning procedures, optimizing systems, refining policies, and conducting field investigations. Training is offered including IIA and ACFE training! After an initial training period, there may be an opportunity for a hybrid remote/in-office schedule. To learn more about the job and to apply, visit: htps://www.governmentjobs.com/careers/nvcourts Closing Date/Time: 04/05/24
Mar 19, 2024
Full Time
Announcement Number: 88897133 The Supreme Court of Nevada Job Title: Judicial Branch Auditor Job Number: 00206 Closing Date: 04/05/2024 Location: Las Vegas Salary: $74,096.56 to $94,487.48 annually Description Join the Audit Unit of the Nevada Supreme Court, Administrative Office of the Courts (AOC) as a Judicial Branch Auditor! Under the expert guidance of our Audit Supervisor, this role serves as a pivotal intermediate level auditor, initially working closely with our team to gain proficiency in judicial auditing while immersing yourself in the intricate policies and procedures of our esteemed Court system. As you gain experience, your role will evolve, leading you into a world of diversified responsibilities under broader supervision. You'll be at the forefront of ensuring that our courts uphold the highest standards of internal controls, meticulously assessing their compliance and conducting a variety of financial and operational reviews that delve deep into the heart of our judicial system. The Judicial Branch Auditor is responsible for analyzing fiscal processes, scrutinizing internal controls, fine-tuning procedures, optimizing systems, refining policies, and conducting field investigations. Training is offered including IIA and ACFE training! After an initial training period, there may be an opportunity for a hybrid remote/in-office schedule. To learn more about the job and to apply, visit: htps://www.governmentjobs.com/careers/nvcourts Closing Date/Time: 04/05/24
State of Missouri
Jefferson City, Missouri, United States
The State Auditor's Office is seeking Staff Auditors whose primary purpose is to complete duties assigned by the Auditor In Charge (AIC) that may include all phases of the audit such as fieldwork, report preparation, and related administrative duties. This position may be assigned to any type of audit or special project that requires audit assistance. JOB DUTIES AND RESPONSIBILITIES : This description may not include all of the duties, knowledge, skills, or abilities associated with this position. Acquire knowledge of audit processes and resources (audit manual, workpaper manual, audit program, audit objectives, etc.); Gather audit evidence by obtaining copies of documents, reports, and ledgers as well as interviewing auditee personnel; Prepare audit workpapers by creating Word and Excel documents from information acquired and cross-referencing to auditee supplied documentation; Verify the accuracy and completeness of auditee supplied documentation; Obtain an understanding of and evaluate internal controls that are significant to the audit objectives; Manage multiple priorities on a concurrent basis; Identify provisions of laws, regulations, contracts or grant agreements that are significant to the audit objectives; Identify possible reportable problems or deficiencies; Monitor the progress of assigned audit areas or workpapers to keep supervisor informed of delays and potential problems; Communicate questions and concerns to supervisor or other audit staff who can assist; Respond to supervisor feedback (review notes) and questions on workpapers or audit areas completed; Assist in preparation of audit report draft; Participate in and/or conduct meetings with the auditee; Obtain Continuing Professional Education (CPE) hours as required by Government Auditing Standards and any licenses and certifications held; and Other duties as assigned. Work assignments may require frequent overnight travel and the availability of a vehicle. QUALIFICATIONS AND EDUCATION REQUIREMENTS : Graduation from an accredited college or university with a bachelor's degree or higher in accounting, business administration, finance, or other similar degree. Licensed CPA or individuals qualified to obtain a CPA license preferred but not required. Ability to travel to audit sites - travel is estimated at one week per month using a 4-day workweek, but may be more or less monthly depending upon the needs of the audit. Ability to adapt to varying working hours based on audit assignment. Work hours must be approved by the supervisor on each audit. Valid drivers' license, availability of a motor vehicle, and proof of motor vehicle liability insurance. REQUIRED SKILLS : Working knowledge of Excel, Word and other Microsoft Office applications; Ability to communicate effectively both in writing and orally; Willingness to learn and retain a variety of accounting and auditing standards and procedures; Ability to work within a time budget and deadlines; and Ability to read, comprehend, and analyze financial and other information. WHAT YOU WILL LEARN : Knowledge and understanding of the organization of Missouri State government, Missouri State Agencies, Missouri County government, and other local governments (e.g., cities, villages, towns) and local government entities (e.g., fire protection districts, ambulance districts, transportation development districts); Some or all of the audit process, including audit planning, audit surveying, reviewing of internal controls, following an audit program, interviewing auditee staff, creation and completion of audit workpapers, selecting a sample and performing tests of controls, the supervisory review process, identifying audit concerns, drafting of audit findings, and assisting in the preparation of an audit report draft; How to function as part of a team while also working independently to review and analyze information to meet audit objectives and gain an understanding of auditee procedures; and How to develop and maintain positive and appropriate professional relationships with fellow staff and auditee personnel. APPLICATION PROCESS: In order to be considered for this position, please submit employment application, cover letter, resume, copy of transcripts and contact information for three professional references. Applications will not be considered until all documents have been received. An Equal Opportunity Employer M/F/D/V Closing Date/Time: 2024-04-11
Mar 13, 2024
Full Time
The State Auditor's Office is seeking Staff Auditors whose primary purpose is to complete duties assigned by the Auditor In Charge (AIC) that may include all phases of the audit such as fieldwork, report preparation, and related administrative duties. This position may be assigned to any type of audit or special project that requires audit assistance. JOB DUTIES AND RESPONSIBILITIES : This description may not include all of the duties, knowledge, skills, or abilities associated with this position. Acquire knowledge of audit processes and resources (audit manual, workpaper manual, audit program, audit objectives, etc.); Gather audit evidence by obtaining copies of documents, reports, and ledgers as well as interviewing auditee personnel; Prepare audit workpapers by creating Word and Excel documents from information acquired and cross-referencing to auditee supplied documentation; Verify the accuracy and completeness of auditee supplied documentation; Obtain an understanding of and evaluate internal controls that are significant to the audit objectives; Manage multiple priorities on a concurrent basis; Identify provisions of laws, regulations, contracts or grant agreements that are significant to the audit objectives; Identify possible reportable problems or deficiencies; Monitor the progress of assigned audit areas or workpapers to keep supervisor informed of delays and potential problems; Communicate questions and concerns to supervisor or other audit staff who can assist; Respond to supervisor feedback (review notes) and questions on workpapers or audit areas completed; Assist in preparation of audit report draft; Participate in and/or conduct meetings with the auditee; Obtain Continuing Professional Education (CPE) hours as required by Government Auditing Standards and any licenses and certifications held; and Other duties as assigned. Work assignments may require frequent overnight travel and the availability of a vehicle. QUALIFICATIONS AND EDUCATION REQUIREMENTS : Graduation from an accredited college or university with a bachelor's degree or higher in accounting, business administration, finance, or other similar degree. Licensed CPA or individuals qualified to obtain a CPA license preferred but not required. Ability to travel to audit sites - travel is estimated at one week per month using a 4-day workweek, but may be more or less monthly depending upon the needs of the audit. Ability to adapt to varying working hours based on audit assignment. Work hours must be approved by the supervisor on each audit. Valid drivers' license, availability of a motor vehicle, and proof of motor vehicle liability insurance. REQUIRED SKILLS : Working knowledge of Excel, Word and other Microsoft Office applications; Ability to communicate effectively both in writing and orally; Willingness to learn and retain a variety of accounting and auditing standards and procedures; Ability to work within a time budget and deadlines; and Ability to read, comprehend, and analyze financial and other information. WHAT YOU WILL LEARN : Knowledge and understanding of the organization of Missouri State government, Missouri State Agencies, Missouri County government, and other local governments (e.g., cities, villages, towns) and local government entities (e.g., fire protection districts, ambulance districts, transportation development districts); Some or all of the audit process, including audit planning, audit surveying, reviewing of internal controls, following an audit program, interviewing auditee staff, creation and completion of audit workpapers, selecting a sample and performing tests of controls, the supervisory review process, identifying audit concerns, drafting of audit findings, and assisting in the preparation of an audit report draft; How to function as part of a team while also working independently to review and analyze information to meet audit objectives and gain an understanding of auditee procedures; and How to develop and maintain positive and appropriate professional relationships with fellow staff and auditee personnel. APPLICATION PROCESS: In order to be considered for this position, please submit employment application, cover letter, resume, copy of transcripts and contact information for three professional references. Applications will not be considered until all documents have been received. An Equal Opportunity Employer M/F/D/V Closing Date/Time: 2024-04-11
State of Missouri
Kansas City, Missouri, United States
The State Auditor's Office is seeking Staff Auditors whose primary purpose is to complete duties assigned by the Auditor In Charge (AIC) that may include all phases of the audit such as fieldwork, report preparation, and related administrative duties. This position may be assigned to any type of audit or special project that requires audit assistance. JOB DUTIES AND RESPONSIBILITIES : This description may not include all of the duties, knowledge, skills, or abilities associated with this position. Acquire knowledge of audit processes and resources (audit manual, workpaper manual, audit program, audit objectives, etc.); Gather audit evidence by obtaining copies of documents, reports, and ledgers as well as interviewing auditee personnel; Prepare audit workpapers by creating Word and Excel documents from information acquired and cross-referencing to auditee supplied documentation; Verify the accuracy and completeness of auditee supplied documentation; Obtain an understanding of and evaluate internal controls that are significant to the audit objectives; Manage multiple priorities on a concurrent basis; Identify provisions of laws, regulations, contracts or grant agreements that are significant to the audit objectives; Identify possible reportable problems or deficiencies; Monitor the progress of assigned audit areas or workpapers to keep supervisor informed of delays and potential problems; Communicate questions and concerns to supervisor or other audit staff who can assist; Respond to supervisor feedback (review notes) and questions on workpapers or audit areas completed; Assist in preparation of audit report draft; Participate in and/or conduct meetings with the auditee; Obtain Continuing Professional Education (CPE) hours as required by Government Auditing Standards and any licenses and certifications held; and Other duties as assigned. Work assignments may require frequent overnight travel and the availability of a vehicle. QUALIFICATIONS AND EDUCATION REQUIREMENTS : Graduation from an accredited college or university with a bachelor's degree or higher in accounting, business administration, finance, or other similar degree. Licensed CPA or individuals qualified to obtain a CPA license preferred but not required. Ability to travel to audit sites - travel is estimated at one week per month using a 4-day workweek, but may be more or less monthly depending upon the needs of the audit. Ability to adapt to varying working hours based on audit assignment. Work hours must be approved by the supervisor on each audit. Valid drivers' license, availability of a motor vehicle, and proof of motor vehicle liability insurance. REQUIRED SKILLS : Working knowledge of Excel, Word and other Microsoft Office applications; Ability to communicate effectively both in writing and orally; Willingness to learn and retain a variety of accounting and auditing standards and procedures; Ability to work within a time budget and deadlines; and Ability to read, comprehend, and analyze financial and other information. WHAT YOU WILL LEARN : Knowledge and understanding of the organization of Missouri State government, Missouri State Agencies, Missouri County government, and other local governments (e.g., cities, villages, towns) and local government entities (e.g., fire protection districts, ambulance districts, transportation development districts); Some or all of the audit process, including audit planning, audit surveying, reviewing of internal controls, following an audit program, interviewing auditee staff, creation and completion of audit workpapers, selecting a sample and performing tests of controls, the supervisory review process, identifying audit concerns, drafting of audit findings, and assisting in the preparation of an audit report draft; How to function as part of a team while also working independently to review and analyze information to meet audit objectives and gain an understanding of auditee procedures; and How to develop and maintain positive and appropriate professional relationships with fellow staff and auditee personnel. APPLICATION PROCESS: In order to be considered for this position, please submit employment application, cover letter, resume, copy of transcripts and contact information for three professional references. Applications will not be considered until all documents have been received. An Equal Opportunity Employer M/F/D/V Closing Date/Time: 2024-04-11
Mar 13, 2024
Full Time
The State Auditor's Office is seeking Staff Auditors whose primary purpose is to complete duties assigned by the Auditor In Charge (AIC) that may include all phases of the audit such as fieldwork, report preparation, and related administrative duties. This position may be assigned to any type of audit or special project that requires audit assistance. JOB DUTIES AND RESPONSIBILITIES : This description may not include all of the duties, knowledge, skills, or abilities associated with this position. Acquire knowledge of audit processes and resources (audit manual, workpaper manual, audit program, audit objectives, etc.); Gather audit evidence by obtaining copies of documents, reports, and ledgers as well as interviewing auditee personnel; Prepare audit workpapers by creating Word and Excel documents from information acquired and cross-referencing to auditee supplied documentation; Verify the accuracy and completeness of auditee supplied documentation; Obtain an understanding of and evaluate internal controls that are significant to the audit objectives; Manage multiple priorities on a concurrent basis; Identify provisions of laws, regulations, contracts or grant agreements that are significant to the audit objectives; Identify possible reportable problems or deficiencies; Monitor the progress of assigned audit areas or workpapers to keep supervisor informed of delays and potential problems; Communicate questions and concerns to supervisor or other audit staff who can assist; Respond to supervisor feedback (review notes) and questions on workpapers or audit areas completed; Assist in preparation of audit report draft; Participate in and/or conduct meetings with the auditee; Obtain Continuing Professional Education (CPE) hours as required by Government Auditing Standards and any licenses and certifications held; and Other duties as assigned. Work assignments may require frequent overnight travel and the availability of a vehicle. QUALIFICATIONS AND EDUCATION REQUIREMENTS : Graduation from an accredited college or university with a bachelor's degree or higher in accounting, business administration, finance, or other similar degree. Licensed CPA or individuals qualified to obtain a CPA license preferred but not required. Ability to travel to audit sites - travel is estimated at one week per month using a 4-day workweek, but may be more or less monthly depending upon the needs of the audit. Ability to adapt to varying working hours based on audit assignment. Work hours must be approved by the supervisor on each audit. Valid drivers' license, availability of a motor vehicle, and proof of motor vehicle liability insurance. REQUIRED SKILLS : Working knowledge of Excel, Word and other Microsoft Office applications; Ability to communicate effectively both in writing and orally; Willingness to learn and retain a variety of accounting and auditing standards and procedures; Ability to work within a time budget and deadlines; and Ability to read, comprehend, and analyze financial and other information. WHAT YOU WILL LEARN : Knowledge and understanding of the organization of Missouri State government, Missouri State Agencies, Missouri County government, and other local governments (e.g., cities, villages, towns) and local government entities (e.g., fire protection districts, ambulance districts, transportation development districts); Some or all of the audit process, including audit planning, audit surveying, reviewing of internal controls, following an audit program, interviewing auditee staff, creation and completion of audit workpapers, selecting a sample and performing tests of controls, the supervisory review process, identifying audit concerns, drafting of audit findings, and assisting in the preparation of an audit report draft; How to function as part of a team while also working independently to review and analyze information to meet audit objectives and gain an understanding of auditee procedures; and How to develop and maintain positive and appropriate professional relationships with fellow staff and auditee personnel. APPLICATION PROCESS: In order to be considered for this position, please submit employment application, cover letter, resume, copy of transcripts and contact information for three professional references. Applications will not be considered until all documents have been received. An Equal Opportunity Employer M/F/D/V Closing Date/Time: 2024-04-11
State of Missouri
Springfield, Missouri, United States
The State Auditor's Office is seeking Staff Auditors whose primary purpose is to complete duties assigned by the Auditor In Charge (AIC) that may include all phases of the audit such as fieldwork, report preparation, and related administrative duties. This position may be assigned to any type of audit or special project that requires audit assistance. JOB DUTIES AND RESPONSIBILITIES : This description may not include all of the duties, knowledge, skills, or abilities associated with this position. Acquire knowledge of audit processes and resources (audit manual, workpaper manual, audit program, audit objectives, etc.); Gather audit evidence by obtaining copies of documents, reports, and ledgers as well as interviewing auditee personnel; Prepare audit workpapers by creating Word and Excel documents from information acquired and cross-referencing to auditee supplied documentation; Verify the accuracy and completeness of auditee supplied documentation; Obtain an understanding of and evaluate internal controls that are significant to the audit objectives; Manage multiple priorities on a concurrent basis; Identify provisions of laws, regulations, contracts or grant agreements that are significant to the audit objectives; Identify possible reportable problems or deficiencies; Monitor the progress of assigned audit areas or workpapers to keep supervisor informed of delays and potential problems; Communicate questions and concerns to supervisor or other audit staff who can assist; Respond to supervisor feedback (review notes) and questions on workpapers or audit areas completed; Assist in preparation of audit report draft; Participate in and/or conduct meetings with the auditee; Obtain Continuing Professional Education (CPE) hours as required by Government Auditing Standards and any licenses and certifications held; and Other duties as assigned. Work assignments may require frequent overnight travel and the availability of a vehicle. QUALIFICATIONS AND EDUCATION REQUIREMENTS : Graduation from an accredited college or university with a bachelor's degree or higher in accounting, business administration, finance, or other similar degree. Licensed CPA or individuals qualified to obtain a CPA license preferred but not required. Ability to travel to audit sites - travel is estimated at one week per month using a 4-day workweek, but may be more or less monthly depending upon the needs of the audit. Ability to adapt to varying working hours based on audit assignment. Work hours must be approved by the supervisor on each audit. Valid drivers' license, availability of a motor vehicle, and proof of motor vehicle liability insurance. REQUIRED SKILLS : Working knowledge of Excel, Word and other Microsoft Office applications; Ability to communicate effectively both in writing and orally; Willingness to learn and retain a variety of accounting and auditing standards and procedures; Ability to work within a time budget and deadlines; and Ability to read, comprehend, and analyze financial and other information. WHAT YOU WILL LEARN : Knowledge and understanding of the organization of Missouri State government, Missouri State Agencies, Missouri County government, and other local governments (e.g., cities, villages, towns) and local government entities (e.g., fire protection districts, ambulance districts, transportation development districts); Some or all of the audit process, including audit planning, audit surveying, reviewing of internal controls, following an audit program, interviewing auditee staff, creation and completion of audit workpapers, selecting a sample and performing tests of controls, the supervisory review process, identifying audit concerns, drafting of audit findings, and assisting in the preparation of an audit report draft; How to function as part of a team while also working independently to review and analyze information to meet audit objectives and gain an understanding of auditee procedures; and How to develop and maintain positive and appropriate professional relationships with fellow staff and auditee personnel. APPLICATION PROCESS: In order to be considered for this position, please submit employment application, cover letter, resume, copy of transcripts and contact information for three professional references. Applications will not be considered until all documents have been received. An Equal Opportunity Employer M/F/D/V Closing Date/Time: 2024-04-11
Mar 13, 2024
Full Time
The State Auditor's Office is seeking Staff Auditors whose primary purpose is to complete duties assigned by the Auditor In Charge (AIC) that may include all phases of the audit such as fieldwork, report preparation, and related administrative duties. This position may be assigned to any type of audit or special project that requires audit assistance. JOB DUTIES AND RESPONSIBILITIES : This description may not include all of the duties, knowledge, skills, or abilities associated with this position. Acquire knowledge of audit processes and resources (audit manual, workpaper manual, audit program, audit objectives, etc.); Gather audit evidence by obtaining copies of documents, reports, and ledgers as well as interviewing auditee personnel; Prepare audit workpapers by creating Word and Excel documents from information acquired and cross-referencing to auditee supplied documentation; Verify the accuracy and completeness of auditee supplied documentation; Obtain an understanding of and evaluate internal controls that are significant to the audit objectives; Manage multiple priorities on a concurrent basis; Identify provisions of laws, regulations, contracts or grant agreements that are significant to the audit objectives; Identify possible reportable problems or deficiencies; Monitor the progress of assigned audit areas or workpapers to keep supervisor informed of delays and potential problems; Communicate questions and concerns to supervisor or other audit staff who can assist; Respond to supervisor feedback (review notes) and questions on workpapers or audit areas completed; Assist in preparation of audit report draft; Participate in and/or conduct meetings with the auditee; Obtain Continuing Professional Education (CPE) hours as required by Government Auditing Standards and any licenses and certifications held; and Other duties as assigned. Work assignments may require frequent overnight travel and the availability of a vehicle. QUALIFICATIONS AND EDUCATION REQUIREMENTS : Graduation from an accredited college or university with a bachelor's degree or higher in accounting, business administration, finance, or other similar degree. Licensed CPA or individuals qualified to obtain a CPA license preferred but not required. Ability to travel to audit sites - travel is estimated at one week per month using a 4-day workweek, but may be more or less monthly depending upon the needs of the audit. Ability to adapt to varying working hours based on audit assignment. Work hours must be approved by the supervisor on each audit. Valid drivers' license, availability of a motor vehicle, and proof of motor vehicle liability insurance. REQUIRED SKILLS : Working knowledge of Excel, Word and other Microsoft Office applications; Ability to communicate effectively both in writing and orally; Willingness to learn and retain a variety of accounting and auditing standards and procedures; Ability to work within a time budget and deadlines; and Ability to read, comprehend, and analyze financial and other information. WHAT YOU WILL LEARN : Knowledge and understanding of the organization of Missouri State government, Missouri State Agencies, Missouri County government, and other local governments (e.g., cities, villages, towns) and local government entities (e.g., fire protection districts, ambulance districts, transportation development districts); Some or all of the audit process, including audit planning, audit surveying, reviewing of internal controls, following an audit program, interviewing auditee staff, creation and completion of audit workpapers, selecting a sample and performing tests of controls, the supervisory review process, identifying audit concerns, drafting of audit findings, and assisting in the preparation of an audit report draft; How to function as part of a team while also working independently to review and analyze information to meet audit objectives and gain an understanding of auditee procedures; and How to develop and maintain positive and appropriate professional relationships with fellow staff and auditee personnel. APPLICATION PROCESS: In order to be considered for this position, please submit employment application, cover letter, resume, copy of transcripts and contact information for three professional references. Applications will not be considered until all documents have been received. An Equal Opportunity Employer M/F/D/V Closing Date/Time: 2024-04-11
State of Missouri
St. Louis, Missouri, United States
The State Auditor's Office is seeking Staff Auditors whose primary purpose is to complete duties assigned by the Auditor In Charge (AIC) that may include all phases of the audit such as fieldwork, report preparation, and related administrative duties. This position may be assigned to any type of audit or special project that requires audit assistance. JOB DUTIES AND RESPONSIBILITIES : This description may not include all of the duties, knowledge, skills, or abilities associated with this position. Acquire knowledge of audit processes and resources (audit manual, workpaper manual, audit program, audit objectives, etc.); Gather audit evidence by obtaining copies of documents, reports, and ledgers as well as interviewing auditee personnel; Prepare audit workpapers by creating Word and Excel documents from information acquired and cross-referencing to auditee supplied documentation; Verify the accuracy and completeness of auditee supplied documentation; Obtain an understanding of and evaluate internal controls that are significant to the audit objectives; Manage multiple priorities on a concurrent basis; Identify provisions of laws, regulations, contracts or grant agreements that are significant to the audit objectives; Identify possible reportable problems or deficiencies; Monitor the progress of assigned audit areas or workpapers to keep supervisor informed of delays and potential problems; Communicate questions and concerns to supervisor or other audit staff who can assist; Respond to supervisor feedback (review notes) and questions on workpapers or audit areas completed; Assist in preparation of audit report draft; Participate in and/or conduct meetings with the auditee; Obtain Continuing Professional Education (CPE) hours as required by Government Auditing Standards and any licenses and certifications held; and Other duties as assigned. Work assignments may require frequent overnight travel and the availability of a vehicle. QUALIFICATIONS AND EDUCATION REQUIREMENTS : Graduation from an accredited college or university with a bachelor's degree or higher in accounting, business administration, finance, or other similar degree. Licensed CPA or individuals qualified to obtain a CPA license preferred but not required. Ability to travel to audit sites - travel is estimated at one week per month using a 4-day workweek, but may be more or less monthly depending upon the needs of the audit. Ability to adapt to varying working hours based on audit assignment. Work hours must be approved by the supervisor on each audit. Valid drivers' license, availability of a motor vehicle, and proof of motor vehicle liability insurance. REQUIRED SKILLS : Working knowledge of Excel, Word and other Microsoft Office applications; Ability to communicate effectively both in writing and orally; Willingness to learn and retain a variety of accounting and auditing standards and procedures; Ability to work within a time budget and deadlines; and Ability to read, comprehend, and analyze financial and other information. WHAT YOU WILL LEARN : Knowledge and understanding of the organization of Missouri State government, Missouri State Agencies, Missouri County government, and other local governments (e.g., cities, villages, towns) and local government entities (e.g., fire protection districts, ambulance districts, transportation development districts); Some or all of the audit process, including audit planning, audit surveying, reviewing of internal controls, following an audit program, interviewing auditee staff, creation and completion of audit workpapers, selecting a sample and performing tests of controls, the supervisory review process, identifying audit concerns, drafting of audit findings, and assisting in the preparation of an audit report draft; How to function as part of a team while also working independently to review and analyze information to meet audit objectives and gain an understanding of auditee procedures; and How to develop and maintain positive and appropriate professional relationships with fellow staff and auditee personnel. APPLICATION PROCESS: In order to be considered for this position, please submit employment application, cover letter, resume, copy of transcripts and contact information for three professional references. Applications will not be considered until all documents have been received. An Equal Opportunity Employer M/F/D/V Closing Date/Time: 2024-04-11
Mar 13, 2024
Full Time
The State Auditor's Office is seeking Staff Auditors whose primary purpose is to complete duties assigned by the Auditor In Charge (AIC) that may include all phases of the audit such as fieldwork, report preparation, and related administrative duties. This position may be assigned to any type of audit or special project that requires audit assistance. JOB DUTIES AND RESPONSIBILITIES : This description may not include all of the duties, knowledge, skills, or abilities associated with this position. Acquire knowledge of audit processes and resources (audit manual, workpaper manual, audit program, audit objectives, etc.); Gather audit evidence by obtaining copies of documents, reports, and ledgers as well as interviewing auditee personnel; Prepare audit workpapers by creating Word and Excel documents from information acquired and cross-referencing to auditee supplied documentation; Verify the accuracy and completeness of auditee supplied documentation; Obtain an understanding of and evaluate internal controls that are significant to the audit objectives; Manage multiple priorities on a concurrent basis; Identify provisions of laws, regulations, contracts or grant agreements that are significant to the audit objectives; Identify possible reportable problems or deficiencies; Monitor the progress of assigned audit areas or workpapers to keep supervisor informed of delays and potential problems; Communicate questions and concerns to supervisor or other audit staff who can assist; Respond to supervisor feedback (review notes) and questions on workpapers or audit areas completed; Assist in preparation of audit report draft; Participate in and/or conduct meetings with the auditee; Obtain Continuing Professional Education (CPE) hours as required by Government Auditing Standards and any licenses and certifications held; and Other duties as assigned. Work assignments may require frequent overnight travel and the availability of a vehicle. QUALIFICATIONS AND EDUCATION REQUIREMENTS : Graduation from an accredited college or university with a bachelor's degree or higher in accounting, business administration, finance, or other similar degree. Licensed CPA or individuals qualified to obtain a CPA license preferred but not required. Ability to travel to audit sites - travel is estimated at one week per month using a 4-day workweek, but may be more or less monthly depending upon the needs of the audit. Ability to adapt to varying working hours based on audit assignment. Work hours must be approved by the supervisor on each audit. Valid drivers' license, availability of a motor vehicle, and proof of motor vehicle liability insurance. REQUIRED SKILLS : Working knowledge of Excel, Word and other Microsoft Office applications; Ability to communicate effectively both in writing and orally; Willingness to learn and retain a variety of accounting and auditing standards and procedures; Ability to work within a time budget and deadlines; and Ability to read, comprehend, and analyze financial and other information. WHAT YOU WILL LEARN : Knowledge and understanding of the organization of Missouri State government, Missouri State Agencies, Missouri County government, and other local governments (e.g., cities, villages, towns) and local government entities (e.g., fire protection districts, ambulance districts, transportation development districts); Some or all of the audit process, including audit planning, audit surveying, reviewing of internal controls, following an audit program, interviewing auditee staff, creation and completion of audit workpapers, selecting a sample and performing tests of controls, the supervisory review process, identifying audit concerns, drafting of audit findings, and assisting in the preparation of an audit report draft; How to function as part of a team while also working independently to review and analyze information to meet audit objectives and gain an understanding of auditee procedures; and How to develop and maintain positive and appropriate professional relationships with fellow staff and auditee personnel. APPLICATION PROCESS: In order to be considered for this position, please submit employment application, cover letter, resume, copy of transcripts and contact information for three professional references. Applications will not be considered until all documents have been received. An Equal Opportunity Employer M/F/D/V Closing Date/Time: 2024-04-11
Minimum Qualifications Education and/or Equivalent Experience: 4 year degree in accounting, business, social sciences, public administration, or related field. 4 years relevant experience, including 2 years lead or supervisory experience. Masters in related field can substitute for 1 year of experience. Licenses or Certifications: CIA , CGAP , CPA , CISA , CFE , or other relevant certification required. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume and cover letter are required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft Excel - will be assessed through skills testing with a required minimum passing score of 70%. Your skill level in Business Writing will also be assessed through a writing assessment. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. AW must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with AWU , as well as current AWU employees considering Secondary employment. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.05 - $42.14 Hours 8:00 a.m. - 5:00 p.m. Monday-Friday, with limited flexibility. Austin Water has a hybrid Flexible Work Program, and eligible employees may participate with supervisor approval. Job Close Date 04/01/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 625 East 10th Street, Austin, TX Preferred Qualifications Preferred Experience: Experience leading audits and audit teams. Experience working as a government auditor or internal auditor. Experience conducting fraud investigations. Experience using TeamMate or TeamMate+ audit software or other electronic working paper software. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manage complex audits, large projects, or fraud investigations. Prepare risk assessments of the department or specific processes to be audited. Plan audits, including objectives, scope, methodologies and audit program. Collect, review, and analyze various types of information and data that are significant to the project. Perform interviews of personnel in the course of performing projects. Perform tests of internal controls to ensure safeguarding of assets, compliance with laws and policies, accomplishment of objectives, reliability of information, and efficiency of operations. Prepare and review work papers and draft audit reports. Develop conclusions, recommend improvements and communicate audit results to auditees. Present audit results to audit committee and/or executive management. Develop audit policies, procedures, and templates. Coordinate with other agencies and auditors. Coach others on audit skills. Responsibilities - Supervision and/or Leadership Exercised: This position is not responsible for supervising but may lead multiple projects, assign project tasks to others, review tasks performed by others, and coach others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the concepts for review and evaluation of internal control systems and auditing procedures. Knowledge of enterprise risk management methodologies. Knowledge of and ability to adhere to appropriate professional standards, including the Yellow Book and Red Book. Knowledge of statistical analysis and principles. Knowledge of theories, principles, and practices of investigation as well as the ability to apply such knowledge to fraud investigations involving government activities and resources. Knowledge of performance measurement principles. Knowledge of audit project management. Knowledge of City of Austin and departmental auditing policies and procedures (preferred qualification). Knowledge of departmental business operations with regards to management practices, internal controls (preferred qualification). Knowledge of governmental and/or utility accounting principles (preferred qualification). Skilled in effective oral and/or written communication. Skilled in completing assigned duties and functions in a timely and effective manner. Skilled in resolving problems or situations requiring the exercise of good judgment. Skilled in examining financial and operational information systems. Skilled in identifying, obtaining, and analyzing information from a variety of sources, evaluating facts, and employing sound deductive reasoning to draw appropriate conclusions and make improvement recommendations. Skilled in compiling information and creating and delivering clear, concise, deductive, and fact-based project reports. Skilled in the development of the audit scope, objectives and methodology to identify and address risks and meet client needs. Skilled in developing and executing effective procedures for accomplishing an audit. Skilled in planning, leading, and coordinating fraud investigation, detection, and control projects. Skilled in identifying and conceptualizing complex issues, anticipate obstacles and propose solutions to overcome potential problems. Skilled in establishing and maintaining good working relations with other City employees and the public. Skilled in flexibility, versatility and effective team building to achieve project goals and objectives. Ability to maintain integrity, objectivity, and independence and implement appropriate standards of care in all scopes of work. Ability to consider alternative ideas or points of view. Ability to maintain high ethical standards in difficult situations. Ability to manage project tasks, resources, and timelines in an effective manner for multiple projects at a time. Ability to recognize the risks inherent to the subject matter of the project. Ability to coach and train others regarding processes and skills. Demonstrated commitment to continuous learning and growth through the development of new skills, pursuit of applicable professional certifications, and involvement in professional organizations. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a 4-year degree in accounting, business, social sciences, public administration, or related field, and 4 years relevant experience, including 2 years of lead or supervisory experience. A Master's degree in a related field can substitute for 1 year of experience. CIA, CGAP, CPA, CISA, CFE or other relevant certification is required. Do you meet these minimum qualifications? Yes No * Which of the following certifications do you currently hold? Certified Internal Auditor (CIA) Certified Fraud Examiner (CFE) Certified Information Systems Auditor (CISA) Certified Government Auditing Professional (CGAP) Certified Public Accountant (CPA) Certified Information Security Manager (CISM) Certified in Risk and Information Systems Control (CRISC) Certified in Governance of Enterprise IT (CGEIT) None * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have experience working as a government auditor or internal auditor? Both - (6.0 points) Governmental Auditor - (3.0 points) Internal Auditor - (3.0 points) Neither - (0.0 points) * Do you have experience leading and/or assisting with fraud investigations? Both - (6.0 points) Leading - (4.0 points) Assisting - (2.0 points) Neither - (0.0 points) * Which of the following describes the highest-level Teammate, Teammate+, or other electronic working paper software user role you have been assigned? None (0.0 points) Observer. Has view-only access Test Reviewer. Has the ability to view all data and can mark the procedures under the project as reviewed - (2-0 points) Test Manager: Can add and manage the procedures under the project. Has full access over the procedures, workpapers, issues and recommendations, and coaching notes. - (3.0 points) Manager Reviewer: Can add and get and update objects, add or generate audit reports, etc. Can view all data, mark the objects under the project as reviewed, and create issues and coaching notes. - (4.0 points) Owner: Can perform any available action within the project including closing the project, updating the profile, adding and getting and updating objects, adding or generating audit reports, etc. - (5.0 points) System Administrator: Can create roles, groups, and manage the TeamMate, TeamMate+ or other electronic working paper application. - (10.0 points) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: 4 year degree in accounting, business, social sciences, public administration, or related field. 4 years relevant experience, including 2 years lead or supervisory experience. Masters in related field can substitute for 1 year of experience. Licenses or Certifications: CIA , CGAP , CPA , CISA , CFE , or other relevant certification required. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume and cover letter are required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft Excel - will be assessed through skills testing with a required minimum passing score of 70%. Your skill level in Business Writing will also be assessed through a writing assessment. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. AW must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with AWU , as well as current AWU employees considering Secondary employment. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.05 - $42.14 Hours 8:00 a.m. - 5:00 p.m. Monday-Friday, with limited flexibility. Austin Water has a hybrid Flexible Work Program, and eligible employees may participate with supervisor approval. Job Close Date 04/01/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 625 East 10th Street, Austin, TX Preferred Qualifications Preferred Experience: Experience leading audits and audit teams. Experience working as a government auditor or internal auditor. Experience conducting fraud investigations. Experience using TeamMate or TeamMate+ audit software or other electronic working paper software. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manage complex audits, large projects, or fraud investigations. Prepare risk assessments of the department or specific processes to be audited. Plan audits, including objectives, scope, methodologies and audit program. Collect, review, and analyze various types of information and data that are significant to the project. Perform interviews of personnel in the course of performing projects. Perform tests of internal controls to ensure safeguarding of assets, compliance with laws and policies, accomplishment of objectives, reliability of information, and efficiency of operations. Prepare and review work papers and draft audit reports. Develop conclusions, recommend improvements and communicate audit results to auditees. Present audit results to audit committee and/or executive management. Develop audit policies, procedures, and templates. Coordinate with other agencies and auditors. Coach others on audit skills. Responsibilities - Supervision and/or Leadership Exercised: This position is not responsible for supervising but may lead multiple projects, assign project tasks to others, review tasks performed by others, and coach others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the concepts for review and evaluation of internal control systems and auditing procedures. Knowledge of enterprise risk management methodologies. Knowledge of and ability to adhere to appropriate professional standards, including the Yellow Book and Red Book. Knowledge of statistical analysis and principles. Knowledge of theories, principles, and practices of investigation as well as the ability to apply such knowledge to fraud investigations involving government activities and resources. Knowledge of performance measurement principles. Knowledge of audit project management. Knowledge of City of Austin and departmental auditing policies and procedures (preferred qualification). Knowledge of departmental business operations with regards to management practices, internal controls (preferred qualification). Knowledge of governmental and/or utility accounting principles (preferred qualification). Skilled in effective oral and/or written communication. Skilled in completing assigned duties and functions in a timely and effective manner. Skilled in resolving problems or situations requiring the exercise of good judgment. Skilled in examining financial and operational information systems. Skilled in identifying, obtaining, and analyzing information from a variety of sources, evaluating facts, and employing sound deductive reasoning to draw appropriate conclusions and make improvement recommendations. Skilled in compiling information and creating and delivering clear, concise, deductive, and fact-based project reports. Skilled in the development of the audit scope, objectives and methodology to identify and address risks and meet client needs. Skilled in developing and executing effective procedures for accomplishing an audit. Skilled in planning, leading, and coordinating fraud investigation, detection, and control projects. Skilled in identifying and conceptualizing complex issues, anticipate obstacles and propose solutions to overcome potential problems. Skilled in establishing and maintaining good working relations with other City employees and the public. Skilled in flexibility, versatility and effective team building to achieve project goals and objectives. Ability to maintain integrity, objectivity, and independence and implement appropriate standards of care in all scopes of work. Ability to consider alternative ideas or points of view. Ability to maintain high ethical standards in difficult situations. Ability to manage project tasks, resources, and timelines in an effective manner for multiple projects at a time. Ability to recognize the risks inherent to the subject matter of the project. Ability to coach and train others regarding processes and skills. Demonstrated commitment to continuous learning and growth through the development of new skills, pursuit of applicable professional certifications, and involvement in professional organizations. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a 4-year degree in accounting, business, social sciences, public administration, or related field, and 4 years relevant experience, including 2 years of lead or supervisory experience. A Master's degree in a related field can substitute for 1 year of experience. CIA, CGAP, CPA, CISA, CFE or other relevant certification is required. Do you meet these minimum qualifications? Yes No * Which of the following certifications do you currently hold? Certified Internal Auditor (CIA) Certified Fraud Examiner (CFE) Certified Information Systems Auditor (CISA) Certified Government Auditing Professional (CGAP) Certified Public Accountant (CPA) Certified Information Security Manager (CISM) Certified in Risk and Information Systems Control (CRISC) Certified in Governance of Enterprise IT (CGEIT) None * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have experience working as a government auditor or internal auditor? Both - (6.0 points) Governmental Auditor - (3.0 points) Internal Auditor - (3.0 points) Neither - (0.0 points) * Do you have experience leading and/or assisting with fraud investigations? Both - (6.0 points) Leading - (4.0 points) Assisting - (2.0 points) Neither - (0.0 points) * Which of the following describes the highest-level Teammate, Teammate+, or other electronic working paper software user role you have been assigned? None (0.0 points) Observer. Has view-only access Test Reviewer. Has the ability to view all data and can mark the procedures under the project as reviewed - (2-0 points) Test Manager: Can add and manage the procedures under the project. Has full access over the procedures, workpapers, issues and recommendations, and coaching notes. - (3.0 points) Manager Reviewer: Can add and get and update objects, add or generate audit reports, etc. Can view all data, mark the objects under the project as reviewed, and create issues and coaching notes. - (4.0 points) Owner: Can perform any available action within the project including closing the project, updating the profile, adding and getting and updating objects, adding or generating audit reports, etc. - (5.0 points) System Administrator: Can create roles, groups, and manage the TeamMate, TeamMate+ or other electronic working paper application. - (10.0 points) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Auditor I-V Army 92W Auditor I-V Navy AG, 180X, 680X Auditor I-V Coast Guard MST, MSSR, OAR15 Auditor I-V Marine Corps 6842, 6862, 6802, 8831 Auditor I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Brandy Meeks, (512) 389-4422 PHYSICAL WORK ADDRESS: Austin Airport Commerce Park, 340 Airport Commerce Drive, Austin, TX 78741 GENERAL DESCRIPTION Work is conducted in accordance with generally accepted auditing standards and the International Professional Practices Framework and Code of Ethics set forth by the Institute of Internal Auditors. Work involves examining, investigating, and reviewing records, reports, financial statements, and management practices to ensure legal compliance with state statutes and internal regulations. Conducts and/or oversees financial, performance, and/or compliance audits of department processes. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: IA I: No experience is required; IA II: Two years experience in auditing, information technology, financial analysis, accounting, or other relevant business fields; IA III: Three years experience in auditing, financial analysis, accounting, or other relevant business fields; OR Two years full-time experience as a TPWD Auditor II or higher experience; IA IV: Four years experience in auditing, financial analysis, accounting, or other relevant business fields; OR three years full-time experience as a TPWD Auditor III or higher experience; IA V: Five years experience in auditing, financial analysis, accounting, or other relevant business fields; OR four years full-time experience as a TPWD Auditor IV or higher experience; AND. Managerial experience is required. Licensure: IA I - IA V: Must possess or be able to obtain, within 30 days of employment, a class "C" Texas driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. IA V: Licensure as a CPA, CIA, CISA, or CFE required. ACCEPTABLE SUBSTITUTIONS: Licensure: Licensure or certification as listed below can substitute for the experience requirement for the IA II position, or substitute for one year experience for the IA III or IV positions, Certified Public Accountant (CPA); Certified Internal Auditor (CIA); Certified Information Systems Auditor (CISA); Certified Fraud Examiner (CFE). PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Master's degree in Accounting, Auditing, Finance, or Management Information Systems. Experience: Participated in an audit project. KNOWLEDGE, SKILLS AND ABILITIES: IA I: Knowledge of Texas Government Code 2102; Knowledge of Generally Accepted Governmental Auditing Standards; Knowledge of the International Standards for the Professional Practice of Internal Auditing; IA II: Knowledge of IA I; PLUS; Knowledge of internal audit procedures, methods, systems, techniques, and processes; Knowledge of accounting methods, systems and business practices; Knowledge of computer technology principles, terminology and various automated systems; IA III, IA IV and IA V: Knowledge of IA II; PLUS: Knowledge of project management techniques; Knowledge of the internal audit profession; Knowledge of the state government environment in Texas; Skill in using Teammate audit software; Skill in using MS Word, Excel and Outlook; Skill is effective verbal and written communication; Skill in performing research; Skill in composing clear and concise audit procedures, findings and recommendations; Skill in assimilating, analyzing, and organizing large amounts of reading/research/materials and/or data; Skill in composing clear and concise audit reports; Skill in analytical techniques such as sampling, trend, and cost/benefit analysis; Skill in making independent, sound and timely decisions; Skill in effective interaction with staff at all levels of the department and other state agencies and organizations; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in guiding others; IA I: Ability to or willingness to learn Teammate audit software; Ability to take direction on how to gather accurate and relevant audit information and reach appropriate conclusions based on the information; Ability to establish and maintain effective working relationships with co-workers and department staff; Ability to take direction on how to identify and define audit issues and develop criteria; Ability to take direction on how to interpret statutes and instructions; Ability to take direction on how to evaluate accounting and/or management/business operations and/or systems for accuracy and legal conformance; Ability to take direction on how to accurately complete and assemble audit working papers; Ability to conduct work activities in accordance with TPWD safety program; IA II: Ability to or willingness to learn Teammate audit software; Ability to gather accurate and relevant audit information and reach appropriate conclusions based on the information; Ability to establish and maintain effective working relationships with co-workers and department staff; Ability to identify and define audit issues and develop criteria; Ability to interpret statutes and instructions; Ability to evaluate accounting and/or management/business operations and/or systems for accuracy and legal conformance; Ability to accurately complete and assemble audit working papers; IA III & IV: Ability of IA II; PLUS: Ability to coach and lead staff auditors; Ability to review workpapers and audit reports and provide feedback; Ability to keep projects moving forward to ensure timely completion; Ability to manage multiple priorities; IA V: Ability of IA IV; PLUS: Ability to make presentations to executive management and the commission. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m. Monday through Friday (alternative work schedule is available); This position is suitable to telework three days per week and the candidate may be allowed to telework with supervisor approval; Required to work overtime as necessary; Required to operate a State vehicle; Required to travel 25% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 16, 2024, 11:59:00 PM
Mar 08, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Auditor I-V Army 92W Auditor I-V Navy AG, 180X, 680X Auditor I-V Coast Guard MST, MSSR, OAR15 Auditor I-V Marine Corps 6842, 6862, 6802, 8831 Auditor I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Brandy Meeks, (512) 389-4422 PHYSICAL WORK ADDRESS: Austin Airport Commerce Park, 340 Airport Commerce Drive, Austin, TX 78741 GENERAL DESCRIPTION Work is conducted in accordance with generally accepted auditing standards and the International Professional Practices Framework and Code of Ethics set forth by the Institute of Internal Auditors. Work involves examining, investigating, and reviewing records, reports, financial statements, and management practices to ensure legal compliance with state statutes and internal regulations. Conducts and/or oversees financial, performance, and/or compliance audits of department processes. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: IA I: No experience is required; IA II: Two years experience in auditing, information technology, financial analysis, accounting, or other relevant business fields; IA III: Three years experience in auditing, financial analysis, accounting, or other relevant business fields; OR Two years full-time experience as a TPWD Auditor II or higher experience; IA IV: Four years experience in auditing, financial analysis, accounting, or other relevant business fields; OR three years full-time experience as a TPWD Auditor III or higher experience; IA V: Five years experience in auditing, financial analysis, accounting, or other relevant business fields; OR four years full-time experience as a TPWD Auditor IV or higher experience; AND. Managerial experience is required. Licensure: IA I - IA V: Must possess or be able to obtain, within 30 days of employment, a class "C" Texas driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. IA V: Licensure as a CPA, CIA, CISA, or CFE required. ACCEPTABLE SUBSTITUTIONS: Licensure: Licensure or certification as listed below can substitute for the experience requirement for the IA II position, or substitute for one year experience for the IA III or IV positions, Certified Public Accountant (CPA); Certified Internal Auditor (CIA); Certified Information Systems Auditor (CISA); Certified Fraud Examiner (CFE). PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Master's degree in Accounting, Auditing, Finance, or Management Information Systems. Experience: Participated in an audit project. KNOWLEDGE, SKILLS AND ABILITIES: IA I: Knowledge of Texas Government Code 2102; Knowledge of Generally Accepted Governmental Auditing Standards; Knowledge of the International Standards for the Professional Practice of Internal Auditing; IA II: Knowledge of IA I; PLUS; Knowledge of internal audit procedures, methods, systems, techniques, and processes; Knowledge of accounting methods, systems and business practices; Knowledge of computer technology principles, terminology and various automated systems; IA III, IA IV and IA V: Knowledge of IA II; PLUS: Knowledge of project management techniques; Knowledge of the internal audit profession; Knowledge of the state government environment in Texas; Skill in using Teammate audit software; Skill in using MS Word, Excel and Outlook; Skill is effective verbal and written communication; Skill in performing research; Skill in composing clear and concise audit procedures, findings and recommendations; Skill in assimilating, analyzing, and organizing large amounts of reading/research/materials and/or data; Skill in composing clear and concise audit reports; Skill in analytical techniques such as sampling, trend, and cost/benefit analysis; Skill in making independent, sound and timely decisions; Skill in effective interaction with staff at all levels of the department and other state agencies and organizations; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in guiding others; IA I: Ability to or willingness to learn Teammate audit software; Ability to take direction on how to gather accurate and relevant audit information and reach appropriate conclusions based on the information; Ability to establish and maintain effective working relationships with co-workers and department staff; Ability to take direction on how to identify and define audit issues and develop criteria; Ability to take direction on how to interpret statutes and instructions; Ability to take direction on how to evaluate accounting and/or management/business operations and/or systems for accuracy and legal conformance; Ability to take direction on how to accurately complete and assemble audit working papers; Ability to conduct work activities in accordance with TPWD safety program; IA II: Ability to or willingness to learn Teammate audit software; Ability to gather accurate and relevant audit information and reach appropriate conclusions based on the information; Ability to establish and maintain effective working relationships with co-workers and department staff; Ability to identify and define audit issues and develop criteria; Ability to interpret statutes and instructions; Ability to evaluate accounting and/or management/business operations and/or systems for accuracy and legal conformance; Ability to accurately complete and assemble audit working papers; IA III & IV: Ability of IA II; PLUS: Ability to coach and lead staff auditors; Ability to review workpapers and audit reports and provide feedback; Ability to keep projects moving forward to ensure timely completion; Ability to manage multiple priorities; IA V: Ability of IA IV; PLUS: Ability to make presentations to executive management and the commission. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m. Monday through Friday (alternative work schedule is available); This position is suitable to telework three days per week and the candidate may be allowed to telework with supervisor approval; Required to work overtime as necessary; Required to operate a State vehicle; Required to travel 25% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 16, 2024, 11:59:00 PM
City of Huntington Beach, CA
Huntington Beach, California, United States
Description The City of Huntington Beach offers flexible schedule options, including 5/40, 9/80, and 4/10 work schedules. Additionally, the ability to participate in a pet insurance program will be available as of January 1, 2024. (Updated 12/19/23) The next review of applications is now scheduled to occur for applications received before 10:00 am on January 8, 2024 . This recruitment may close at any time after that date, once a sufficiently strong candidate pool has been established. (updated 12/19/23) NOTE: This posting is a job series in which applications will be accepted, reviewed, and considered based on the qualifications listed on the application. The candidates that meet the minimum qualifications and best meet the City's current needs will be invited to test at the appropriate job level within the series. Only ONE APPLICATION needs to be submitted to be considered for this job series. SALARY RANGE: Senior Finance Analyst : $94,151 - $126,172 annually Principal Finance Analyst : $101,953 - $136,626 annually Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have an outstanding career opportunity available, as we're looking for the "right person" to serve as Senior Finance Analyst or Principal Finance Analyst with the FinanceDepartment . Finance Department The Finance Department, through its four Divisions, provides financial management, oversight, monitoring and reporting functions for the City's complex financial resources. The department accomplishes this objective by providing budgetary oversight, monitoring and preparation; purchasing and procurement expertise; accounting and financial reporting services; cashiering, accounts receivable and collections services; payroll and accounts payable services; utility billing; and business license customer service. The Position The Senior Finance Analyst performs a variety of advanced professional-level accounting, budgetary, and financial analysis and reporting related to the City's financial functions and perform a broad range of related duties. The Principal Finance Analyst performs difficult and complex professional-level financial analysis requiring advanced knowledge and competency in various financial functions such as accounting, budgeting and financial planning; supervises the activities of assigned personnel and provides responsible staff assistance to the Finance Manager or Chief Financial Officer/Assistant Chief Financial Officer. The current vacancies are in the Budget Management Division and the Accounting Services Division. The Budget Management Division is responsible for assisting the City Council and Executive Management team in managing the City's resources, developing and maintaining the City's long-range financial projections, and evaluating the fiscal impact of legislative initiatives and judicial decisions affecting the City . Accounting Services is responsible for maintaining a system of internal controls that preserves and safeguards the City's assets and implementing new accounting requirements. This Division is also responsible for serving as the audit liaison for all departments and serves as the City’s liaison for all financial audits of the City. Accounts Payable is responsible for the processing and payment of all City obligations. (Updated 11/14/23) Examples of Essential Duties Senior Finance Analyst Perform complex financial calculations and analysis; prepare comprehensive financial studies, statements, and reports Prepare and analyze a variety of financial statements, schedules, and reports; ensures that financial statements are prepared on a timely basis in accordance with related governmental accounting regulations Assist in the development of accounting and audit control methods, systems and procedures to comply with accounting procedures, laws, ordinances and regulations; coordinate the preparation of external audit materials and assists auditors in the fiscal year review Assists in establishing parameters for revenue and expenditure estimates and makes recommendations for fiscal guidelines in the budgetary process; participates in the development of schedules, formats, policies, and procedures for the annual adopted budget Assists departments with the formulation, implementation and administration of capital and operating budgets Provides direction to department staff; serves as Finance Department liaison in directing and assisting department representatives with accounting, financial reporting and budget development, administration and implementation throughout the year to ensure adherence to established budget and financial parameters Monitors and reviews financial performance of City departments and projects by conducting budgetary, variance and fund analyses and preparing reports; reviews revenue and expenditures of departmental budgets and develops mitigation plans Please click here to review the full job description. Principal Finance Analyst Performs professional tasks in support of the City’s financial management operations; prepares a variety of complex analyses involving revenue and expenditures, payroll, accounts payable, accounts receivables, budget, and treasury operations. Assigns, monitors and supervises the work of subordinate staff involved in performing accounting, budget, treasury, and financial analysis; participates in the selection and hiring of personnel; conducts performance evaluations and recommends merit step increases; assesses disciplinary action when needed; provides and/or recommends training Leads the preparation, implementation, monitoring and evaluation of capital improvement plans and budgets; monitors and updates operating and capital budget adjustments and funding changes; reviews CIP requests for financial compliance Oversees the coordination of the master fee schedule Prepares and analyzes highly complex and sensitive budget requests, policy proposals, and financial reports, including reports regarding the City’s long-term obligations, revenue forecasts and expenditure trends Assists in the preparation of a variety of complex financial analyses, forecasts, and reports, including the annual budget, Annual Comprehensive Financial Report (ACFR) and the Popular Annual Financial Report (PAFR) Develops presentations to help summarize budget results, financial reports, forecasts and trends in a comprehensive and easy-to understand format Please click here to review the full job description. Minimum Qualifications Education: A Bachelor’s degree from an accredited college or university in Accounting, Economics, Finance, Business, Public Administration or other closely related field. A Master’s degree, Certified Public Accountant (CPA), and/or Certified Government Financial Manager (CGFM) is desirable. Experience: Senior Finance Analyst : Four (4) years’ professional level experience performing complex governmental accounting, budgetary financial analysis and research including two (2) years’ related finance and/or auditing experience for a municipality or other public sector entity. Principal Finance Analyst : Four (4) years’ increasingly responsible professional level governmental financial management, accounting, budgeting or auditing experience, with an emphasis in business and revenue operations activities, including one (1) year in a senior capacity or as supervisor of professional-level finance staff for a municipality or other public sector entity. Certificates/Licenses: A valid California Class C driver license with an acceptable driving record required at time of appointment and during course of employment. Supplemental Information APPLICATION AND SELECTION PROCESS: Application Review Examination(s) - A virtual oral exam (weighted 100%) is tentatively scheduled for a date TBD (updated 11/14/23) Selection Interview Background Investigation Appointment The City of Huntington Beach offers a comprehensive benefit package to Management Employees' Organization members including: The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. TWELVE PAID HOLIDAYS provided per year. GENERAL LEAVE with pay of 176 hours is granted to regular employees. After four years' service additional general leave hours are earned, up to 256 hours after fifteen years' service. ADMINISTRATIVE LEAVE with pay is granted in the amount of 60 hours per calendar year. EDUCATIONAL INCENTIVE PLANS are available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as a new hire who is brought into CalPERS membership for the first time on or after 1/1/13 and has no prior membership in a California public retirement system; is not eligible for reciprocity with another California public retirement system; or is rehired by a different CalPERS employer after a break in service of greater than six (6) months. All employees hired on or after January 1, 2013 will be subject to CalPERS membership review for applicability of PEPRA. Employees enrolled in CalPERS prior to January 1, 2013 are considered classic members. The benefit formula, final compensation period, and member contribution rate is as represented below: Classic Miscellaneous Members: Benefit Formula Miscellaneous 2.5% at age 55 Final Compensation Period 1-year Final Compensation Member Contribution Rate 9.0% of Reportable Compensation New Miscellaneous Members under PEPRA: Benefit Formula Miscellaneous 2% at age 62 Final Compensation Period 3-year Final Compensation Member Contribution Rate 8.25% of Reportable Compensation (eff. 7/1/23) DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. FLEXIBLE WORK SCHEDULES: Employees will have the option of working a 5/40 or 9/80 work schedule with Supervisor and Department Head approval. Employees assigned to the Police Department shall retain the option of working the 4/10 work schedule with Supervisor and Department Head approval. In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Head may assign an employee a different work schedule that is in compliance with the requirements of FLSA with City Manager approval. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Management Employees' Organization". Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The City of Huntington Beach offers flexible schedule options, including 5/40, 9/80, and 4/10 work schedules. Additionally, the ability to participate in a pet insurance program will be available as of January 1, 2024. (Updated 12/19/23) The next review of applications is now scheduled to occur for applications received before 10:00 am on January 8, 2024 . This recruitment may close at any time after that date, once a sufficiently strong candidate pool has been established. (updated 12/19/23) NOTE: This posting is a job series in which applications will be accepted, reviewed, and considered based on the qualifications listed on the application. The candidates that meet the minimum qualifications and best meet the City's current needs will be invited to test at the appropriate job level within the series. Only ONE APPLICATION needs to be submitted to be considered for this job series. SALARY RANGE: Senior Finance Analyst : $94,151 - $126,172 annually Principal Finance Analyst : $101,953 - $136,626 annually Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have an outstanding career opportunity available, as we're looking for the "right person" to serve as Senior Finance Analyst or Principal Finance Analyst with the FinanceDepartment . Finance Department The Finance Department, through its four Divisions, provides financial management, oversight, monitoring and reporting functions for the City's complex financial resources. The department accomplishes this objective by providing budgetary oversight, monitoring and preparation; purchasing and procurement expertise; accounting and financial reporting services; cashiering, accounts receivable and collections services; payroll and accounts payable services; utility billing; and business license customer service. The Position The Senior Finance Analyst performs a variety of advanced professional-level accounting, budgetary, and financial analysis and reporting related to the City's financial functions and perform a broad range of related duties. The Principal Finance Analyst performs difficult and complex professional-level financial analysis requiring advanced knowledge and competency in various financial functions such as accounting, budgeting and financial planning; supervises the activities of assigned personnel and provides responsible staff assistance to the Finance Manager or Chief Financial Officer/Assistant Chief Financial Officer. The current vacancies are in the Budget Management Division and the Accounting Services Division. The Budget Management Division is responsible for assisting the City Council and Executive Management team in managing the City's resources, developing and maintaining the City's long-range financial projections, and evaluating the fiscal impact of legislative initiatives and judicial decisions affecting the City . Accounting Services is responsible for maintaining a system of internal controls that preserves and safeguards the City's assets and implementing new accounting requirements. This Division is also responsible for serving as the audit liaison for all departments and serves as the City’s liaison for all financial audits of the City. Accounts Payable is responsible for the processing and payment of all City obligations. (Updated 11/14/23) Examples of Essential Duties Senior Finance Analyst Perform complex financial calculations and analysis; prepare comprehensive financial studies, statements, and reports Prepare and analyze a variety of financial statements, schedules, and reports; ensures that financial statements are prepared on a timely basis in accordance with related governmental accounting regulations Assist in the development of accounting and audit control methods, systems and procedures to comply with accounting procedures, laws, ordinances and regulations; coordinate the preparation of external audit materials and assists auditors in the fiscal year review Assists in establishing parameters for revenue and expenditure estimates and makes recommendations for fiscal guidelines in the budgetary process; participates in the development of schedules, formats, policies, and procedures for the annual adopted budget Assists departments with the formulation, implementation and administration of capital and operating budgets Provides direction to department staff; serves as Finance Department liaison in directing and assisting department representatives with accounting, financial reporting and budget development, administration and implementation throughout the year to ensure adherence to established budget and financial parameters Monitors and reviews financial performance of City departments and projects by conducting budgetary, variance and fund analyses and preparing reports; reviews revenue and expenditures of departmental budgets and develops mitigation plans Please click here to review the full job description. Principal Finance Analyst Performs professional tasks in support of the City’s financial management operations; prepares a variety of complex analyses involving revenue and expenditures, payroll, accounts payable, accounts receivables, budget, and treasury operations. Assigns, monitors and supervises the work of subordinate staff involved in performing accounting, budget, treasury, and financial analysis; participates in the selection and hiring of personnel; conducts performance evaluations and recommends merit step increases; assesses disciplinary action when needed; provides and/or recommends training Leads the preparation, implementation, monitoring and evaluation of capital improvement plans and budgets; monitors and updates operating and capital budget adjustments and funding changes; reviews CIP requests for financial compliance Oversees the coordination of the master fee schedule Prepares and analyzes highly complex and sensitive budget requests, policy proposals, and financial reports, including reports regarding the City’s long-term obligations, revenue forecasts and expenditure trends Assists in the preparation of a variety of complex financial analyses, forecasts, and reports, including the annual budget, Annual Comprehensive Financial Report (ACFR) and the Popular Annual Financial Report (PAFR) Develops presentations to help summarize budget results, financial reports, forecasts and trends in a comprehensive and easy-to understand format Please click here to review the full job description. Minimum Qualifications Education: A Bachelor’s degree from an accredited college or university in Accounting, Economics, Finance, Business, Public Administration or other closely related field. A Master’s degree, Certified Public Accountant (CPA), and/or Certified Government Financial Manager (CGFM) is desirable. Experience: Senior Finance Analyst : Four (4) years’ professional level experience performing complex governmental accounting, budgetary financial analysis and research including two (2) years’ related finance and/or auditing experience for a municipality or other public sector entity. Principal Finance Analyst : Four (4) years’ increasingly responsible professional level governmental financial management, accounting, budgeting or auditing experience, with an emphasis in business and revenue operations activities, including one (1) year in a senior capacity or as supervisor of professional-level finance staff for a municipality or other public sector entity. Certificates/Licenses: A valid California Class C driver license with an acceptable driving record required at time of appointment and during course of employment. Supplemental Information APPLICATION AND SELECTION PROCESS: Application Review Examination(s) - A virtual oral exam (weighted 100%) is tentatively scheduled for a date TBD (updated 11/14/23) Selection Interview Background Investigation Appointment The City of Huntington Beach offers a comprehensive benefit package to Management Employees' Organization members including: The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. TWELVE PAID HOLIDAYS provided per year. GENERAL LEAVE with pay of 176 hours is granted to regular employees. After four years' service additional general leave hours are earned, up to 256 hours after fifteen years' service. ADMINISTRATIVE LEAVE with pay is granted in the amount of 60 hours per calendar year. EDUCATIONAL INCENTIVE PLANS are available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as a new hire who is brought into CalPERS membership for the first time on or after 1/1/13 and has no prior membership in a California public retirement system; is not eligible for reciprocity with another California public retirement system; or is rehired by a different CalPERS employer after a break in service of greater than six (6) months. All employees hired on or after January 1, 2013 will be subject to CalPERS membership review for applicability of PEPRA. Employees enrolled in CalPERS prior to January 1, 2013 are considered classic members. The benefit formula, final compensation period, and member contribution rate is as represented below: Classic Miscellaneous Members: Benefit Formula Miscellaneous 2.5% at age 55 Final Compensation Period 1-year Final Compensation Member Contribution Rate 9.0% of Reportable Compensation New Miscellaneous Members under PEPRA: Benefit Formula Miscellaneous 2% at age 62 Final Compensation Period 3-year Final Compensation Member Contribution Rate 8.25% of Reportable Compensation (eff. 7/1/23) DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. FLEXIBLE WORK SCHEDULES: Employees will have the option of working a 5/40 or 9/80 work schedule with Supervisor and Department Head approval. Employees assigned to the Police Department shall retain the option of working the 4/10 work schedule with Supervisor and Department Head approval. In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Head may assign an employee a different work schedule that is in compliance with the requirements of FLSA with City Manager approval. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Management Employees' Organization". Closing Date/Time: Continuous
San Mateo County Office Of Education - Classified Personnel
Redwood City, California, United States
About the Employer Thank you for your interest in the San Mateo County Office of Education (SMCOE). SMCOE employees share a vision of equity and excellence in education for every student, educator, and school. Children and youth are at the heart of our work, and we pride ourselves on being an inclusive, supportive workplace where staff have the opportunity to learn, grow, and thrive. San Mateo County is home to 23 school districts, serving 85,000 students, and a robust early learning community. SMCOE and its staff have been recognized widely for their innovative and effective approaches to addressing challenging issues facing schools and students. SMCOE welcomes and embraces individuals from all backgrounds, races, ethnicities, disabilities, gender identities, sexual orientations, immigration statuses, and religions. At SMCOE, equity means providing every learner aged 0-22 with the education and support needed to thrive in school, career, and life, and every staff member with opportunities to grow and further deepen their impact. SMCOE is seeking employees who share our vision and commitment to excellence and equity in education for all students. To achieve equity, SMCOE commits to: • Interrupt inequitable practices and replace them with equity-driven, transparent systems; • Improve outcomes for historically and currently underserved student groups, building on the assets, strengths and talents that they and their families possess; • Continue to educate ourselves so we are better able to confront and dismantle systemic inequities; • Center voices of those that have been historically marginalized and underserved, engaging a broad range of educational and community partners, in decision-making, determining priorities. THE MERIT SYSTEM AND THE PERSONNEL COMMISSION The San Mateo County Office of Education has utilized the Merit System since 1966 to ensure that classified employees are selected, promoted and retained without favoritism or prejudice. The Personnel Commission oversees a Civil Service (Merit) System of personnel management for San Mateo County Office of Education employees. The Merit System is a method of personnel management which is designed to promote the efficiency and economy of the workforce and the good of the public by providing for the selection and retention of employees, promotional opportunities, in-service training, and other related matters on the basis of merit, fitness, and the principle of “like pay for like work." Job Summary Under the direction of an administrator, perform a variety of professional accounting duties involved in establishing, analyzing, auditing, reconciling and maintaining manual and automated financial records; review, audit, analyze, reconcile and adjust designated budgets, funds and accounts; process, audit and assure accuracy of related transactions; prepare and audit a variety of financial, statistical and budgetary reports and statements. ESSENTIAL FUNCTIONS Perform a variety of professional accounting duties involved in establishing, analyzing, auditing, reconciling and maintaining manual and automated financial records; assure financial activity, transactions and reports related to assigned accounts comply with applicable standards, requirements, laws, codes, rules, regulations, policies and procedures. Review, audit, analyze, reconcile and adjust assigned accounts; calculate, post, audit, code and adjust journal entries; update accounts to reflect income, expenditures, transfers and other transactions; balance accounts, audit for errors and make appropriate corrections and adjustments. Prepare and maintain a variety of financial and statistical reports, statements and records related to income, expenditures, accounts, funds, budgets and assigned accounting functions; review, audit and analyze financial statements, records and reports to assure accuracy, completeness and compliance with established guidelines, procedures and Generally Accepted Accounting Principles. Compare and reconcile ledgers, statements, records, documents, transactions and reports to identify errors and discrepancies; review, process, audit and assure accuracy of a variety of transactions and related documents; approve transactions as appropriate; initiate and process account and budget transfers as needed. Requirements / QualificationsAny combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification. Typical qualifications would be equivalent to: EDUCATION: Bachelor’s degree in accounting or related field.; and EXPERIENCE: Three years of professional accounting experience performing varied financial analysis, auditing, record-keeping and report preparation duties.ENVIRONMENT WORKING CONDITIONS:Office environment. PHYSICAL REQUIREMENTS: Applicants must possess the physical abilities outlined below with or without accommodation. San Mateo County Office of Education will consider reasonable accommodation requests.Dexterity of hands and fingers to operate a computer keyboard.Seeing to read a variety of materials.Hearing and speaking to exchange information.Bending at the waist, kneeling or crouching to retrieve and file materials.Sitting for extended periods of time. EXAMINATION PROCESS: The examination process for this classification may consist of: 1. A written in-person examination (Tentative Date: April 3, 2024); and2. An oral board virtual examination (Tentative date: April 8, 2024). BENEFITS: Total Compensation Package: Placement on salary schedule. If a medical plan is selected, the employee will receive a contribution of $1,225.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance. The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis. If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance. A vision plan (VSP) is also available. Employees pay the worker contribution to the Public Employees Retirement System (PERS). This position is represented by California School Employees Association (CSEA) Chapter #887. Pursuant to Article 2 of the CSEA 887 Collective Bargaining Agreement, the County Office shall deduct in accordance with the CSEA dues and fees schedule from the wages of all employees. OTHER FRINGE BENEFITS: Accrue 102 hours of sick leave 15 paid holidays 15 paid vacation days CALPERS Employer Contribution Work remotely one (1) day every week (applicable after initial 6 months pending supervisor approval) Flexible work schedule depending on position Commuter Benefit Tuition Reimbursement *Floating Holiday, Personal Leave, Executive Leave, and Personal Business vary depending on the position, collective bargaining agreement, and/or other regulations. PLEASE ATTACH THE FOLLOWING DOCUMENT(S) IN YOUR APPLICATION: Letter of Introduction (Required Document) Resume (Required Document) Closing Date/Time: 3/29/2024 5:00 PM Pacific
Mar 15, 2024
Full Time
About the Employer Thank you for your interest in the San Mateo County Office of Education (SMCOE). SMCOE employees share a vision of equity and excellence in education for every student, educator, and school. Children and youth are at the heart of our work, and we pride ourselves on being an inclusive, supportive workplace where staff have the opportunity to learn, grow, and thrive. San Mateo County is home to 23 school districts, serving 85,000 students, and a robust early learning community. SMCOE and its staff have been recognized widely for their innovative and effective approaches to addressing challenging issues facing schools and students. SMCOE welcomes and embraces individuals from all backgrounds, races, ethnicities, disabilities, gender identities, sexual orientations, immigration statuses, and religions. At SMCOE, equity means providing every learner aged 0-22 with the education and support needed to thrive in school, career, and life, and every staff member with opportunities to grow and further deepen their impact. SMCOE is seeking employees who share our vision and commitment to excellence and equity in education for all students. To achieve equity, SMCOE commits to: • Interrupt inequitable practices and replace them with equity-driven, transparent systems; • Improve outcomes for historically and currently underserved student groups, building on the assets, strengths and talents that they and their families possess; • Continue to educate ourselves so we are better able to confront and dismantle systemic inequities; • Center voices of those that have been historically marginalized and underserved, engaging a broad range of educational and community partners, in decision-making, determining priorities. THE MERIT SYSTEM AND THE PERSONNEL COMMISSION The San Mateo County Office of Education has utilized the Merit System since 1966 to ensure that classified employees are selected, promoted and retained without favoritism or prejudice. The Personnel Commission oversees a Civil Service (Merit) System of personnel management for San Mateo County Office of Education employees. The Merit System is a method of personnel management which is designed to promote the efficiency and economy of the workforce and the good of the public by providing for the selection and retention of employees, promotional opportunities, in-service training, and other related matters on the basis of merit, fitness, and the principle of “like pay for like work." Job Summary Under the direction of an administrator, perform a variety of professional accounting duties involved in establishing, analyzing, auditing, reconciling and maintaining manual and automated financial records; review, audit, analyze, reconcile and adjust designated budgets, funds and accounts; process, audit and assure accuracy of related transactions; prepare and audit a variety of financial, statistical and budgetary reports and statements. ESSENTIAL FUNCTIONS Perform a variety of professional accounting duties involved in establishing, analyzing, auditing, reconciling and maintaining manual and automated financial records; assure financial activity, transactions and reports related to assigned accounts comply with applicable standards, requirements, laws, codes, rules, regulations, policies and procedures. Review, audit, analyze, reconcile and adjust assigned accounts; calculate, post, audit, code and adjust journal entries; update accounts to reflect income, expenditures, transfers and other transactions; balance accounts, audit for errors and make appropriate corrections and adjustments. Prepare and maintain a variety of financial and statistical reports, statements and records related to income, expenditures, accounts, funds, budgets and assigned accounting functions; review, audit and analyze financial statements, records and reports to assure accuracy, completeness and compliance with established guidelines, procedures and Generally Accepted Accounting Principles. Compare and reconcile ledgers, statements, records, documents, transactions and reports to identify errors and discrepancies; review, process, audit and assure accuracy of a variety of transactions and related documents; approve transactions as appropriate; initiate and process account and budget transfers as needed. Requirements / QualificationsAny combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification. Typical qualifications would be equivalent to: EDUCATION: Bachelor’s degree in accounting or related field.; and EXPERIENCE: Three years of professional accounting experience performing varied financial analysis, auditing, record-keeping and report preparation duties.ENVIRONMENT WORKING CONDITIONS:Office environment. PHYSICAL REQUIREMENTS: Applicants must possess the physical abilities outlined below with or without accommodation. San Mateo County Office of Education will consider reasonable accommodation requests.Dexterity of hands and fingers to operate a computer keyboard.Seeing to read a variety of materials.Hearing and speaking to exchange information.Bending at the waist, kneeling or crouching to retrieve and file materials.Sitting for extended periods of time. EXAMINATION PROCESS: The examination process for this classification may consist of: 1. A written in-person examination (Tentative Date: April 3, 2024); and2. An oral board virtual examination (Tentative date: April 8, 2024). BENEFITS: Total Compensation Package: Placement on salary schedule. If a medical plan is selected, the employee will receive a contribution of $1,225.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance. The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis. If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance. A vision plan (VSP) is also available. Employees pay the worker contribution to the Public Employees Retirement System (PERS). This position is represented by California School Employees Association (CSEA) Chapter #887. Pursuant to Article 2 of the CSEA 887 Collective Bargaining Agreement, the County Office shall deduct in accordance with the CSEA dues and fees schedule from the wages of all employees. OTHER FRINGE BENEFITS: Accrue 102 hours of sick leave 15 paid holidays 15 paid vacation days CALPERS Employer Contribution Work remotely one (1) day every week (applicable after initial 6 months pending supervisor approval) Flexible work schedule depending on position Commuter Benefit Tuition Reimbursement *Floating Holiday, Personal Leave, Executive Leave, and Personal Business vary depending on the position, collective bargaining agreement, and/or other regulations. PLEASE ATTACH THE FOLLOWING DOCUMENT(S) IN YOUR APPLICATION: Letter of Introduction (Required Document) Resume (Required Document) Closing Date/Time: 3/29/2024 5:00 PM Pacific
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Senior Purchasing and Contracts Specialist Job Category: CSEA Job Opening Date: January 09, 2024 Job Closing Date: Location: District Services Work Location: Mission Viejo, CA Department: Purchasing and Contracts Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm (Schedule and Shift are subject to change in accordance with the department needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 months Salary: Starting at $7,624 per month Required Documents: Resume and Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 139 Initial Screening Date: January 31, 2024 Required Documents: Resume and Cover Letter Applications missing the required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are notintended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate level supervisor or manager, leads, guides, oversees, trains, and provides functional and technical work direction to assigned staff; performs the most complex duties and functions of the staff responsible for the preparation, review, analysis, processing, monitoring, and reporting of purchase orders, bids, RFPs, and contracts; assists in the development, review, analysis, facilitation, monitoring, and reporting of bids and Requests for Proposals (RFP); administers single-aspect/basic RFPs and bids, as assigned; serves as the departmental representative for monthly and fiscal year-end closing tasks; assists with the implementation of departmental policies and procedures. Assists in the development, implementation, and system administration of the Purchasing and Contracts system(s); provides technical expertise to District management and staff in the operation, capabilities, and enhancement of the District's automated Purchasing and Contracts system(s). DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Purchasing and Contracts series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned as well as the provision of functional and technical work direction to lower-level staff. Employees at this level are required to be fully aware of the operating procedures and policies of the work unit and possess advanced knowledge of all policies, procedures, laws, codes, rules, and regulations related to the assigned area of responsibility. Employees at this level must possess extensive knowledge of the operation and capabilities of the purchasing and contracts system/s and serve as the departmental lead for new system rollouts, upgrades, and enhancements. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Assists with leading the day-to-day operation of the assigned department; performs the most complex work of the unit; provides functional and technical work direction, leads, plans, trains, supports, and reviews the work of staff responsible for the preparation, review, analysis, processing, monitoring, and reporting of purchase orders and contracts; utilizes proper work methods, techniques, and maintains compliance with applicable standards and specifications; ensures work is completed in a timely and efficient manner; participates in the selection of new staff and serves on committees, as needed. May implement purchasing and contracts decisions in the absence of management staff; informs management of purchasing and contracts issues in a timely manner; assists with leading the year-end close of the purchasing and contracts systems. Develops, reviews, facilitates, monitors, and provides reporting for basic, single-aspect/item bids and Requests for Proposals (RFP). Develops, reviews, prepares, processes, oversees, and performs related tasks for basic, single-aspect bid specifications and bid packages for a variety of goods and services from start to finish; provides assistance to management in preparing multi-layer bid specifications and packages as required; ensures receipt of bonds and/or insurance verification from vendor as required. Facilitates and develops specifications, terms, and conditions for basic single-aspect/item Requests for Proposals (RFP) and performs all related tasks; prepares documentation regarding RFP responses received and evaluates results; assists assigned manager with multi-aspect/item RFPs as required; prepares contract award recommendations and forwards to the appropriate manager and Risk Management for recommendation to the Board of Trustees for approval. Reviews and assesses contractual scope to establish appropriate indemnification and hold harmless provisions along with assessing appropriate levels of insurance coverage. Reviews and ensures collection of all Certificates of Insurance, insurance endorsements, waivers of subrogation, and related insurance documents for all contracts. Ensures all contracts and purchase orders are current and valid; proactively communicates with contract initiators to determine if the contract needs renewal. Provides technical expertise to others in utilizing Purchasing and Contracts systems; performs specialized duties related to the Purchasing and Contracts system(s); serves as the departmental lead in implementing and testing and evaluating ERP and related systems rollouts, upgrades, and workflows; assesses needs and analyzes system capabilities; coordinates resources and resolves complex system problems through research, analysis, and consultation with users, technical staff, and managers; confers with computer programmers and other District and college technical staff regarding system enhancements; maintains, verifies, reviews, and monitors the processing of information within the assigned department; establishes and maintains the integrity of records to ensure proper audit trail for legal record retention purposes; compiles and tabulates statistical data; trains and updates managers and staff regarding system changes and requirements. Develops, prepares, maintains, and analyzes detailed, accurate, and up-to-date reports and records, ensuring departmental compliance with various federal, State, and District policies, rules, and regulations. Creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content; learns to use new technology, software, and systems, as necessary, to perform duties. Participates in the development and implementation of new programs, methods, and business processes; maintains and updates policies and procedures for departmental functions and systems as required. Acts as a liaison, representing the department, in an effort to troubleshoot and resolve all issues related to bids, purchase orders, RFPs, and contracts in a timely manner. Gathers information for, and responds to, all records requests related to the area of assignment; answers questions and provides information as necessary. Performs advanced and specialized clerical and technical administrative duties; operates a variety of office equipment and machines; prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence; may perform the duties of lower-level classifications within the department of assignment, as needed. Attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up-to-date on requirements and changes related to area of assignment. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. Performs related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Pertinent federal, state, and local laws, codes, policies, procedures, rules, restrictions, and regulations of the assigned area, including those affecting public procurement and bidding requirements, applicable Board Policies and Administrative Regulations, California Education Code, Public Contracting Code, and Government Code. Confidentiality requirements when dealing with sensitive information. Operational characteristics, principles, theories, practices, philosophy, services, goals, objectives, and activities of the functions, programs, and operations of the assigned area. Terminology, techniques, equipment, and materials related to the assigned area. District and Colleges organization, operations, policies, and objectives. Advanced methods and techniques of purchasing and contract development and monitoring. Advanced knowledge and understanding of purchasing and contract law, policies, and procedures. Advanced research methods. Critical thinking and problem-solving techniques used in identifying problems and developing solutions. Specialized Purchasing and Contracts systems, applications, and software in a large, complex organization. Capabilities and limitations of automated Purchasing and Contracts systems. Needs assessment and problem-solving techniques used in identifying and developing computer system enhancements. Mathematical principles. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, databases, presentations, and web design. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of business letter writing and report preparation. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing an elevated level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Occupational hazards and standard safety policies and procedures. Ability to: Assist in the day-to-day leadership of the Purchasing and Contracts Department. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, codes, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment; assure compliance with State and federal laws and District policies. Interpret and apply federal, state, and local policies, procedures, laws, and regulations. Interpret and explain legal contracts and agreements. Lead, organize, and review the work of staff; provide technical training, work direction, and oversight to lower-level purchasing and contracts staff. Analyze situations accurately and recommend an effective course of action. Conduct research, compile information, and calculate data; make arithmetic calculations quickly and accurately. Provide technical training, expertise, and assistance to others in the operation and capabilities, and enhancements of purchasing and contracts systems. Use and apply specialized knowledge of automated systems and processes to assess system needs within the area of assignment. Analyze system capabilities and confer with appropriate staff and software consultants regarding system enhancements; test and evaluate results and new features. Provide technical training, expertise, and assistance to District administrators, managers, and staff regarding the operation and capabilities of the automated system(s) within the area of assignment. Audit, review, analyze, and reconcile reports. Provide high level staff support to the manager or supervisor; independently perform the most difficult and complex purchasing and contracts processing functions, as well as technical and administrative duties in support of departmental objectives ; prepare, process, review, and analyze various contracts , agreements and reports. Prepare, generate, and proofread a variety of documents, forms, reports, and other written materials; disseminate information as appropriate; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems; participate in updating the assigned websites, as required. Compile and analyze data for various records; maintain accurate and up-to-date files and records for assigned program; develop and monitor various logs, accounts, and files for current and accurate information; verify accuracy of information, researching discrepancies and recording information. Maintain detailed records of statistics related to assigned area. Communicate clearly and concisely, both orally and in writing in English; demonstrate correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work occasional evening/weekend shifts, as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; learn new state and federal laws, rules, and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/training: Equivalent to a bachelor's degree from an accredited college or university with major course work in purchasing, business, or a related field. Certified Public Procurement Buyer certification is desirable. Experience: Five years of increasingly responsible purchasing and contract experience, preferably including experience in a lead role within the purchasing and contracts office of a public agency. Desirable experience: Extensive involvement in the operation and development of automated systems and software. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. At least minimal environmental controls to ensure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearin g : Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Mar 07, 2024
Full Time
Title: Senior Purchasing and Contracts Specialist Job Category: CSEA Job Opening Date: January 09, 2024 Job Closing Date: Location: District Services Work Location: Mission Viejo, CA Department: Purchasing and Contracts Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm (Schedule and Shift are subject to change in accordance with the department needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 months Salary: Starting at $7,624 per month Required Documents: Resume and Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 139 Initial Screening Date: January 31, 2024 Required Documents: Resume and Cover Letter Applications missing the required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are notintended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate level supervisor or manager, leads, guides, oversees, trains, and provides functional and technical work direction to assigned staff; performs the most complex duties and functions of the staff responsible for the preparation, review, analysis, processing, monitoring, and reporting of purchase orders, bids, RFPs, and contracts; assists in the development, review, analysis, facilitation, monitoring, and reporting of bids and Requests for Proposals (RFP); administers single-aspect/basic RFPs and bids, as assigned; serves as the departmental representative for monthly and fiscal year-end closing tasks; assists with the implementation of departmental policies and procedures. Assists in the development, implementation, and system administration of the Purchasing and Contracts system(s); provides technical expertise to District management and staff in the operation, capabilities, and enhancement of the District's automated Purchasing and Contracts system(s). DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Purchasing and Contracts series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned as well as the provision of functional and technical work direction to lower-level staff. Employees at this level are required to be fully aware of the operating procedures and policies of the work unit and possess advanced knowledge of all policies, procedures, laws, codes, rules, and regulations related to the assigned area of responsibility. Employees at this level must possess extensive knowledge of the operation and capabilities of the purchasing and contracts system/s and serve as the departmental lead for new system rollouts, upgrades, and enhancements. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Assists with leading the day-to-day operation of the assigned department; performs the most complex work of the unit; provides functional and technical work direction, leads, plans, trains, supports, and reviews the work of staff responsible for the preparation, review, analysis, processing, monitoring, and reporting of purchase orders and contracts; utilizes proper work methods, techniques, and maintains compliance with applicable standards and specifications; ensures work is completed in a timely and efficient manner; participates in the selection of new staff and serves on committees, as needed. May implement purchasing and contracts decisions in the absence of management staff; informs management of purchasing and contracts issues in a timely manner; assists with leading the year-end close of the purchasing and contracts systems. Develops, reviews, facilitates, monitors, and provides reporting for basic, single-aspect/item bids and Requests for Proposals (RFP). Develops, reviews, prepares, processes, oversees, and performs related tasks for basic, single-aspect bid specifications and bid packages for a variety of goods and services from start to finish; provides assistance to management in preparing multi-layer bid specifications and packages as required; ensures receipt of bonds and/or insurance verification from vendor as required. Facilitates and develops specifications, terms, and conditions for basic single-aspect/item Requests for Proposals (RFP) and performs all related tasks; prepares documentation regarding RFP responses received and evaluates results; assists assigned manager with multi-aspect/item RFPs as required; prepares contract award recommendations and forwards to the appropriate manager and Risk Management for recommendation to the Board of Trustees for approval. Reviews and assesses contractual scope to establish appropriate indemnification and hold harmless provisions along with assessing appropriate levels of insurance coverage. Reviews and ensures collection of all Certificates of Insurance, insurance endorsements, waivers of subrogation, and related insurance documents for all contracts. Ensures all contracts and purchase orders are current and valid; proactively communicates with contract initiators to determine if the contract needs renewal. Provides technical expertise to others in utilizing Purchasing and Contracts systems; performs specialized duties related to the Purchasing and Contracts system(s); serves as the departmental lead in implementing and testing and evaluating ERP and related systems rollouts, upgrades, and workflows; assesses needs and analyzes system capabilities; coordinates resources and resolves complex system problems through research, analysis, and consultation with users, technical staff, and managers; confers with computer programmers and other District and college technical staff regarding system enhancements; maintains, verifies, reviews, and monitors the processing of information within the assigned department; establishes and maintains the integrity of records to ensure proper audit trail for legal record retention purposes; compiles and tabulates statistical data; trains and updates managers and staff regarding system changes and requirements. Develops, prepares, maintains, and analyzes detailed, accurate, and up-to-date reports and records, ensuring departmental compliance with various federal, State, and District policies, rules, and regulations. Creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content; learns to use new technology, software, and systems, as necessary, to perform duties. Participates in the development and implementation of new programs, methods, and business processes; maintains and updates policies and procedures for departmental functions and systems as required. Acts as a liaison, representing the department, in an effort to troubleshoot and resolve all issues related to bids, purchase orders, RFPs, and contracts in a timely manner. Gathers information for, and responds to, all records requests related to the area of assignment; answers questions and provides information as necessary. Performs advanced and specialized clerical and technical administrative duties; operates a variety of office equipment and machines; prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence; may perform the duties of lower-level classifications within the department of assignment, as needed. Attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up-to-date on requirements and changes related to area of assignment. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. Performs related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Pertinent federal, state, and local laws, codes, policies, procedures, rules, restrictions, and regulations of the assigned area, including those affecting public procurement and bidding requirements, applicable Board Policies and Administrative Regulations, California Education Code, Public Contracting Code, and Government Code. Confidentiality requirements when dealing with sensitive information. Operational characteristics, principles, theories, practices, philosophy, services, goals, objectives, and activities of the functions, programs, and operations of the assigned area. Terminology, techniques, equipment, and materials related to the assigned area. District and Colleges organization, operations, policies, and objectives. Advanced methods and techniques of purchasing and contract development and monitoring. Advanced knowledge and understanding of purchasing and contract law, policies, and procedures. Advanced research methods. Critical thinking and problem-solving techniques used in identifying problems and developing solutions. Specialized Purchasing and Contracts systems, applications, and software in a large, complex organization. Capabilities and limitations of automated Purchasing and Contracts systems. Needs assessment and problem-solving techniques used in identifying and developing computer system enhancements. Mathematical principles. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, databases, presentations, and web design. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of business letter writing and report preparation. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing an elevated level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Occupational hazards and standard safety policies and procedures. Ability to: Assist in the day-to-day leadership of the Purchasing and Contracts Department. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, codes, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment; assure compliance with State and federal laws and District policies. Interpret and apply federal, state, and local policies, procedures, laws, and regulations. Interpret and explain legal contracts and agreements. Lead, organize, and review the work of staff; provide technical training, work direction, and oversight to lower-level purchasing and contracts staff. Analyze situations accurately and recommend an effective course of action. Conduct research, compile information, and calculate data; make arithmetic calculations quickly and accurately. Provide technical training, expertise, and assistance to others in the operation and capabilities, and enhancements of purchasing and contracts systems. Use and apply specialized knowledge of automated systems and processes to assess system needs within the area of assignment. Analyze system capabilities and confer with appropriate staff and software consultants regarding system enhancements; test and evaluate results and new features. Provide technical training, expertise, and assistance to District administrators, managers, and staff regarding the operation and capabilities of the automated system(s) within the area of assignment. Audit, review, analyze, and reconcile reports. Provide high level staff support to the manager or supervisor; independently perform the most difficult and complex purchasing and contracts processing functions, as well as technical and administrative duties in support of departmental objectives ; prepare, process, review, and analyze various contracts , agreements and reports. Prepare, generate, and proofread a variety of documents, forms, reports, and other written materials; disseminate information as appropriate; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems; participate in updating the assigned websites, as required. Compile and analyze data for various records; maintain accurate and up-to-date files and records for assigned program; develop and monitor various logs, accounts, and files for current and accurate information; verify accuracy of information, researching discrepancies and recording information. Maintain detailed records of statistics related to assigned area. Communicate clearly and concisely, both orally and in writing in English; demonstrate correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work occasional evening/weekend shifts, as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; learn new state and federal laws, rules, and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/training: Equivalent to a bachelor's degree from an accredited college or university with major course work in purchasing, business, or a related field. Certified Public Procurement Buyer certification is desirable. Experience: Five years of increasingly responsible purchasing and contract experience, preferably including experience in a lead role within the purchasing and contracts office of a public agency. Desirable experience: Extensive involvement in the operation and development of automated systems and software. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. At least minimal environmental controls to ensure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearin g : Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.