REGIONAL GOVERNMENT SERVICES
San Juan Bautista, California, United States
Position Description Ready to embark on a rewarding journey engaging community? San Juan Bautista eagerly welcomes dedicated professionals with community-based law enforcement or public safety experience to become valued members of our tight-knit team. Envision yourself in the picturesque, secure, and culturally vibrant setting of this beautiful small town where your contributions truly matter. If you excel in fostering community connections and forging impactful relationships, seize this opportunity. Don't miss out on this exceptional chance-act now and become an integral part of this dynamic team. Your next chapter of professional growth and personal fulfillment awaits in San Juan Bautista! Apply today and ignite your potential with us. Regional Government Services and its staff are conducting the recruitment on behalf of the City of San Juan Bautista. THE IDEAL CANDIDATE WILL: Interpret and apply laws and regulations of the City and State. Have knowledge of procedures and methods required to perform a full range of public safety and enforcement support including issuing citations and notice of violations. Support and practice the Community Policing philosophy model and effective problem-solving techniques. Have knowledge of conducting basic investigations. Be able to think clearly and act decisively in emergency situations while remaining calm under stressful conditions. Demonstrate the ability to exercise sound judgment, impartiality, diplomatic demeanor, and discretion. Represent the organization as a professional, poised, and competent staff member at meetings, group settings, community events, and public forums. Have demonstrated experience in maintaining cooperative working relationships with managers, employees, various public agencies, customers, vendors, other groups, intergovernmental, and regulatory agencies. Demonstrate critical thinking to summarize information, evaluate and analyze circumstances and situations to apply knowledge and decide on an appropriate action. Be detail-oriented, manage multiple tasks, assimilate, interpret, remember, recall, relate and act upon facts and details heard, observed, and read. Effectively and professionally communicate orally and in writing. Peacefully de-escalate angry citizens. Understand and speak to the concerns of a diverse community. Be able to operate a city vehicle including, but not limited to, patrol vehicles, vans, and radar trailer. COMPETENCIES Accountability: Accepts responsibility for oneself and actions. Decision-making and Judgement: Takes action that is consistent with available facts, and probable consequences. Makes decisions that are based on careful thought. Initiative : Self-starter. Reliability and Commitment: Demonstrates alignment with the mission of the organization and dedication to working toward the organization’s goals. Teamwork: Works collaboratively with others. Participates in team activities and works effectively and cooperatively with others. Communication: (including listening skills) Exchanges information with constituents using oral, written, and interpersonal communication skills. Inclusiveness Respects and values working in a diverse environment. Demonstrates respect for people and their differences. Customer Service : Implements activities designed to enhance the level of customer satisfaction. Relationship Building and Interpersonal Skills: Maintains positive and constructive internal and external relationships through staff development. Problem-solving : Finds solutions to difficult or complex issues. Conflict Management and Stress: Intervenes in conflict situations, successfully alleviating or eliminating discord. Maintains focus and emotional control in stressful and in unpleasant or extreme environments. Safety: Takes action to evaluate, establish, and maintain safety standards for employees and others. About San Juan Bautista Founded in 1797, San Juan Bautista, named after "Saint John the Baptist," is a city nestled in San Benito County. As of the 2020 census, its weekend population reached 2,089, with around 800 residents calling it home. Originally known as San Juan de Castro after the Mexican secularization of 1833, the town was officially incorporated in 1896. Today, San Juan Bautista stands as a popular tourist destination, boasting the San Juan Bautista State Historic Park and other significant historic sites, along with cultural institutions like El Teatro Campesino. This unique village exudes early California history, featuring one of the most authentic and pristine missions on the California mission trail. San Juan Bautista is committed to preservation, evident in its nationally registered historic district, a main street reminiscent of the old west, and original adobes dating back two centuries. The city's embrace of multicultural performing arts, artists, festivals, and street fairs creates a year-round celebration of entertainment. Surrounded by untouched hillsides, organic fields, and natural habitats, San Juan Bautista beckons with a call to nature and rustic outdoor experiences, complementing the rich historical tapestry of the community. Examples of Duties The Code Enforcement and Community Services Officer is a non-sworn position that reports to the Public Safety Coordinator. This position provides a wide range of field and office support for the City’s Public Safety Department that includes answering phones, front desk and customer service, parking enforcement, code enforcement, traffic control, contract services for law enforcement, fire protection, disaster preparedness, animal control, and City nuisance ordinances. Performs customer service, traffic control, and various other supporting tasks for the Department. Depending on the needs of the department, incumbents may be assigned to commercial vehicle enforcement, and support special events on weekends and evenings. The following duties are examples of duties for Code and Community Services Liaison: Provides a wide range of services to the community for the benefit of law enforcement; serves as a Parking Enforcement Officer, Abandoned Vehicle Abatement Officer, illegal commercial truck traffic enforcement, and receives verbal and written citizen inquiries and complaints. Provides Code Enforcement functions related to land-use policies and laws, enforces various administrative policies including, but not limited to, the illegal use of fireworks, excessive noise, and correcting nuisance properties. Provides traffic and crowd control for special events and scenarios involving law enforcement. Manages and supports the various non-emergency complaints and calls received within the City; drives department vehicles on various shifts and responds to emergent and non-emergent situations including, but not limited to, stolen or disabled vehicles, abandoned vehicles, injury and non-injury traffic collisions, past tense property crimes, potential fraud, missing persons, and responds to calls for animal services to assess and report to the supervisor. Performs multiple front desk and customer service duties; answers phones, directs callers, takes photographs, processes special vehicle permits, completes incident and crime reports with limited or no suspect information, and handles a wide range of administrative tasks within the Public Safety Department. Assists public safety service contractors and supervisor in field duties, community presentations and special assignments. Typical Qualifications Experience: Two (2) years of experience dealing with the public in at least one of the following areas: code enforcement, housing, building inspection, environmental inspections, animal control, abatement or public safety for a public agency OR possess a certificate of registration as a Code Enforcement Officer, Building Inspector, Combination Inspector, or other discipline from the International Conference of Building Officials (ICBO). Two years’ experience in obtaining compliance with applicable codes, including investigations and report writing. Licenses and Certifications: A valid California State Driver’s License; PC 832 Certificate required within one year of hire date. Bilingual (English/Spanish) is preferred. Supplemental Information Benefits: 2 weeks (80 hours) paid Vacation annually [increases to 3 weeks (120 hours) after 5 years; and 4 weeks (160 hours) after 10 years] 2 weeks (80 hours) paid Sick leave annually 11 paid Holidays and 2 Floating Holidays annually Paid health benefits including vision, dental and Employee Assistance Program, for the employee; opportunity to provide benefits to spouse and family members at employee’s pre-taxed wages (voluntary) and opportunity to sign up for AFLAC at employee’s pre-taxed wages (voluntary) City participates in Social Security CalPERS 457 investment program with 3% contribution by the City (voluntary) Costco membership APPLICATION PROCESS AND SELECTION PROCEDURE: LINK TO APPLY HERE: https://bit.ly/CodeCommOfficer. Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is May 10, 2024, at 11:59 PM PST . Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Online Skills Assessment - (Pass/Fail) An Online Skills Assessment, may be used to evaluate candidates' knowledge and skills for the position. Candidates who are most qualified will be invited to an Remote Screen Interview Examination. Remote Screen Interview Exam - (100%) Candidates who pass the Online Skills Assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for May 15th -17th, 2024. Successful candidates will be submitted to the City of San Juan Bautista for further consideration. All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to Lbutler@rgs.ca.gov . Neither Regional Government Services nor the City of San Juan Bautista are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise RGS by contacting Lbutler@rgs.ca.gov . City of San Juan Bautista is an Equal Opportunity Employer. Closing Date/Time: 5/10/2024 11:59 PM Pacific
Apr 18, 2024
Full Time
Position Description Ready to embark on a rewarding journey engaging community? San Juan Bautista eagerly welcomes dedicated professionals with community-based law enforcement or public safety experience to become valued members of our tight-knit team. Envision yourself in the picturesque, secure, and culturally vibrant setting of this beautiful small town where your contributions truly matter. If you excel in fostering community connections and forging impactful relationships, seize this opportunity. Don't miss out on this exceptional chance-act now and become an integral part of this dynamic team. Your next chapter of professional growth and personal fulfillment awaits in San Juan Bautista! Apply today and ignite your potential with us. Regional Government Services and its staff are conducting the recruitment on behalf of the City of San Juan Bautista. THE IDEAL CANDIDATE WILL: Interpret and apply laws and regulations of the City and State. Have knowledge of procedures and methods required to perform a full range of public safety and enforcement support including issuing citations and notice of violations. Support and practice the Community Policing philosophy model and effective problem-solving techniques. Have knowledge of conducting basic investigations. Be able to think clearly and act decisively in emergency situations while remaining calm under stressful conditions. Demonstrate the ability to exercise sound judgment, impartiality, diplomatic demeanor, and discretion. Represent the organization as a professional, poised, and competent staff member at meetings, group settings, community events, and public forums. Have demonstrated experience in maintaining cooperative working relationships with managers, employees, various public agencies, customers, vendors, other groups, intergovernmental, and regulatory agencies. Demonstrate critical thinking to summarize information, evaluate and analyze circumstances and situations to apply knowledge and decide on an appropriate action. Be detail-oriented, manage multiple tasks, assimilate, interpret, remember, recall, relate and act upon facts and details heard, observed, and read. Effectively and professionally communicate orally and in writing. Peacefully de-escalate angry citizens. Understand and speak to the concerns of a diverse community. Be able to operate a city vehicle including, but not limited to, patrol vehicles, vans, and radar trailer. COMPETENCIES Accountability: Accepts responsibility for oneself and actions. Decision-making and Judgement: Takes action that is consistent with available facts, and probable consequences. Makes decisions that are based on careful thought. Initiative : Self-starter. Reliability and Commitment: Demonstrates alignment with the mission of the organization and dedication to working toward the organization’s goals. Teamwork: Works collaboratively with others. Participates in team activities and works effectively and cooperatively with others. Communication: (including listening skills) Exchanges information with constituents using oral, written, and interpersonal communication skills. Inclusiveness Respects and values working in a diverse environment. Demonstrates respect for people and their differences. Customer Service : Implements activities designed to enhance the level of customer satisfaction. Relationship Building and Interpersonal Skills: Maintains positive and constructive internal and external relationships through staff development. Problem-solving : Finds solutions to difficult or complex issues. Conflict Management and Stress: Intervenes in conflict situations, successfully alleviating or eliminating discord. Maintains focus and emotional control in stressful and in unpleasant or extreme environments. Safety: Takes action to evaluate, establish, and maintain safety standards for employees and others. About San Juan Bautista Founded in 1797, San Juan Bautista, named after "Saint John the Baptist," is a city nestled in San Benito County. As of the 2020 census, its weekend population reached 2,089, with around 800 residents calling it home. Originally known as San Juan de Castro after the Mexican secularization of 1833, the town was officially incorporated in 1896. Today, San Juan Bautista stands as a popular tourist destination, boasting the San Juan Bautista State Historic Park and other significant historic sites, along with cultural institutions like El Teatro Campesino. This unique village exudes early California history, featuring one of the most authentic and pristine missions on the California mission trail. San Juan Bautista is committed to preservation, evident in its nationally registered historic district, a main street reminiscent of the old west, and original adobes dating back two centuries. The city's embrace of multicultural performing arts, artists, festivals, and street fairs creates a year-round celebration of entertainment. Surrounded by untouched hillsides, organic fields, and natural habitats, San Juan Bautista beckons with a call to nature and rustic outdoor experiences, complementing the rich historical tapestry of the community. Examples of Duties The Code Enforcement and Community Services Officer is a non-sworn position that reports to the Public Safety Coordinator. This position provides a wide range of field and office support for the City’s Public Safety Department that includes answering phones, front desk and customer service, parking enforcement, code enforcement, traffic control, contract services for law enforcement, fire protection, disaster preparedness, animal control, and City nuisance ordinances. Performs customer service, traffic control, and various other supporting tasks for the Department. Depending on the needs of the department, incumbents may be assigned to commercial vehicle enforcement, and support special events on weekends and evenings. The following duties are examples of duties for Code and Community Services Liaison: Provides a wide range of services to the community for the benefit of law enforcement; serves as a Parking Enforcement Officer, Abandoned Vehicle Abatement Officer, illegal commercial truck traffic enforcement, and receives verbal and written citizen inquiries and complaints. Provides Code Enforcement functions related to land-use policies and laws, enforces various administrative policies including, but not limited to, the illegal use of fireworks, excessive noise, and correcting nuisance properties. Provides traffic and crowd control for special events and scenarios involving law enforcement. Manages and supports the various non-emergency complaints and calls received within the City; drives department vehicles on various shifts and responds to emergent and non-emergent situations including, but not limited to, stolen or disabled vehicles, abandoned vehicles, injury and non-injury traffic collisions, past tense property crimes, potential fraud, missing persons, and responds to calls for animal services to assess and report to the supervisor. Performs multiple front desk and customer service duties; answers phones, directs callers, takes photographs, processes special vehicle permits, completes incident and crime reports with limited or no suspect information, and handles a wide range of administrative tasks within the Public Safety Department. Assists public safety service contractors and supervisor in field duties, community presentations and special assignments. Typical Qualifications Experience: Two (2) years of experience dealing with the public in at least one of the following areas: code enforcement, housing, building inspection, environmental inspections, animal control, abatement or public safety for a public agency OR possess a certificate of registration as a Code Enforcement Officer, Building Inspector, Combination Inspector, or other discipline from the International Conference of Building Officials (ICBO). Two years’ experience in obtaining compliance with applicable codes, including investigations and report writing. Licenses and Certifications: A valid California State Driver’s License; PC 832 Certificate required within one year of hire date. Bilingual (English/Spanish) is preferred. Supplemental Information Benefits: 2 weeks (80 hours) paid Vacation annually [increases to 3 weeks (120 hours) after 5 years; and 4 weeks (160 hours) after 10 years] 2 weeks (80 hours) paid Sick leave annually 11 paid Holidays and 2 Floating Holidays annually Paid health benefits including vision, dental and Employee Assistance Program, for the employee; opportunity to provide benefits to spouse and family members at employee’s pre-taxed wages (voluntary) and opportunity to sign up for AFLAC at employee’s pre-taxed wages (voluntary) City participates in Social Security CalPERS 457 investment program with 3% contribution by the City (voluntary) Costco membership APPLICATION PROCESS AND SELECTION PROCEDURE: LINK TO APPLY HERE: https://bit.ly/CodeCommOfficer. Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is May 10, 2024, at 11:59 PM PST . Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Online Skills Assessment - (Pass/Fail) An Online Skills Assessment, may be used to evaluate candidates' knowledge and skills for the position. Candidates who are most qualified will be invited to an Remote Screen Interview Examination. Remote Screen Interview Exam - (100%) Candidates who pass the Online Skills Assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for May 15th -17th, 2024. Successful candidates will be submitted to the City of San Juan Bautista for further consideration. All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to Lbutler@rgs.ca.gov . Neither Regional Government Services nor the City of San Juan Bautista are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise RGS by contacting Lbutler@rgs.ca.gov . City of San Juan Bautista is an Equal Opportunity Employer. Closing Date/Time: 5/10/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Help build a better, safer future for business and residents in one of the largest, most diverse counties in the U.S.! San Bernardino County's Land Use Services Department is looking for Code Enforcement Officers III ready to join a dynamic team dedicated to outstanding service, innovation, and teamwork . The Department is seeking a knowledgeable professional who will serve as a lead worker while performing a wide range of complex code enforcement work. Code Enforcement Officers are responsible for field and office work relating to housing, land use, public nuisance, vehicle, and fire hazard ordinance enforcement. This position works in the field to conduct investigations and property surveys, and to speak with property owners regarding compliance with permits and codes. Code Enforcement Officers also respond to public concerns, maintain records, reports and other evidence, and testify in civil and criminal proceedings. Positions may be assigned to a 4/10 schedule depending on business needs. List will be used to fill current vacancies throughout the County and new vacancies as they arise. Positions typically report to San Bernardino, Hesperia, or Joshua Tree locations and are required to travel throughout their assigned region and throughout the County as needed . Applicants willing to work in Joshua Tree are encouraged to apply and should indicate their availability on the application. For more information, refer to the Code Enforcement Officer III job description. We are also currently accepting applications for Code Enforcement Officer II . A separate application is required for each position. EXCELLENT BENEFITS THE DEPARTMENT Land Use Services Department, Code Enforcement administers programs designed to protect the public's safety, welfare, and property value through enforcement of San Bernardino County ordinances and State/Federal laws relating to land use, zoning, housing, public nuisances and vehicle abatement within the unincorporated areas of the county. In addition, the Fire Hazard Abatement Program conducts surveys to identify fire hazards throughout the year; the Program responds to complaints year round in the unincorporated areas and contracting Cities and Fire Districts. CONDITIONS OF EMPLOYMENT 1) Applicant must successfully pass a background check prior to appointment. 2 ) Travel throughout the County is required. Employees must possess and maintain a valid CA Class C driver license. 3) Positions are subject to evening, weekend, holiday, and call-back work. 4 ) Requires frequent climbing, kneeling, crawling, lifting, and carrying of items weighing up to 25 pounds. 5 ) Must possess and maintain PC832 certification. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Candidates must possess both Certifications and Experience as follows: Certifications: 1) PC832 certification (required) AND ONE of the following: 2) Basic Certification issued by California Association of Code Enforcement Officers (CACEO) (or equivalent) --OR-- 3) An International Code Council (ICC) Building Inspector Certification or other Code Enforcement related ICC certification or comparable certification from a similar agency. --AND-- Experience: Three (3) years of experience as a Code Enforcement Officer in a public sector agency, which included writing citations and investigating and interpreting code/ordinance violations related to the following: illegal vendors, land use, inspection of residential and commercial structures, vehicle code, and the abatement of fire hazards and public nuisances. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire for consideration . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627 . Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job Help build a better, safer future for business and residents in one of the largest, most diverse counties in the U.S.! San Bernardino County's Land Use Services Department is looking for Code Enforcement Officers III ready to join a dynamic team dedicated to outstanding service, innovation, and teamwork . The Department is seeking a knowledgeable professional who will serve as a lead worker while performing a wide range of complex code enforcement work. Code Enforcement Officers are responsible for field and office work relating to housing, land use, public nuisance, vehicle, and fire hazard ordinance enforcement. This position works in the field to conduct investigations and property surveys, and to speak with property owners regarding compliance with permits and codes. Code Enforcement Officers also respond to public concerns, maintain records, reports and other evidence, and testify in civil and criminal proceedings. Positions may be assigned to a 4/10 schedule depending on business needs. List will be used to fill current vacancies throughout the County and new vacancies as they arise. Positions typically report to San Bernardino, Hesperia, or Joshua Tree locations and are required to travel throughout their assigned region and throughout the County as needed . Applicants willing to work in Joshua Tree are encouraged to apply and should indicate their availability on the application. For more information, refer to the Code Enforcement Officer III job description. We are also currently accepting applications for Code Enforcement Officer II . A separate application is required for each position. EXCELLENT BENEFITS THE DEPARTMENT Land Use Services Department, Code Enforcement administers programs designed to protect the public's safety, welfare, and property value through enforcement of San Bernardino County ordinances and State/Federal laws relating to land use, zoning, housing, public nuisances and vehicle abatement within the unincorporated areas of the county. In addition, the Fire Hazard Abatement Program conducts surveys to identify fire hazards throughout the year; the Program responds to complaints year round in the unincorporated areas and contracting Cities and Fire Districts. CONDITIONS OF EMPLOYMENT 1) Applicant must successfully pass a background check prior to appointment. 2 ) Travel throughout the County is required. Employees must possess and maintain a valid CA Class C driver license. 3) Positions are subject to evening, weekend, holiday, and call-back work. 4 ) Requires frequent climbing, kneeling, crawling, lifting, and carrying of items weighing up to 25 pounds. 5 ) Must possess and maintain PC832 certification. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Candidates must possess both Certifications and Experience as follows: Certifications: 1) PC832 certification (required) AND ONE of the following: 2) Basic Certification issued by California Association of Code Enforcement Officers (CACEO) (or equivalent) --OR-- 3) An International Code Council (ICC) Building Inspector Certification or other Code Enforcement related ICC certification or comparable certification from a similar agency. --AND-- Experience: Three (3) years of experience as a Code Enforcement Officer in a public sector agency, which included writing citations and investigating and interpreting code/ordinance violations related to the following: illegal vendors, land use, inspection of residential and commercial structures, vehicle code, and the abatement of fire hazards and public nuisances. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire for consideration . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627 . Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
City of Fremont, CA
Fremont, California, United States
Description The Fremont Police Department is recruiting for the position of Community Service Officer. This recruitment will remain open until May 5, 2024, at 11:59 PM (PT) OR after receiving 100 qualified and completed applications, whichever comes first. Please apply promptly. VIEW OUR RECRUITMENT BROCHURE About the Fremont Police Department Fremont Police Department is the law enforcement agency for the City of Fremont, California. As of 2024, the department consists of over 300 staff, of which more than 200 are sworn personnel, and more than 100 are professional staff. Fremont Police Department was first established under the direction of Chief Richard E. Condon on July 1, 1958. At that time, it was staffed by one Lieutenant, three Sergeants, two investigators, one juvenile officer, 17 patrol officers, a secretary, and a clerk. By the end of 1958, there were a total of 25 officers serving a population of 29,000 people in the City of Fremont. In 1966, Fremont PD grew to 82 officers, serving a population of 88,000. The department continues to grow as demand for services increased. Today, Fremont Police Department is one of the most reputable police agencies in the State, serving the 4th largest city in the Bay Area. First Review of Applications This recruitment will remain open until May 5, 2024, at 11:59 PM (PT) OR after receiving 100 qualified and completed applications, whichever comes first. This recruitment may close without notice so interested applicants are encouraged to apply immediately. A resume, completed application, and supplemental questionnaire (part of the online application) must be submitted to be considered for this opportunity. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history, pre-employment medical exam and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov Contact Us For additional information, please email Human Resources Analyst Mai Cha at Mcha@fremont.gov . __________________________________________________________________________________ Community Service Officer Specification Definition Under general supervision, provides technical police services in crime prevention, crime investigation, and crime response which do not require full police powers; assists police officers in the maintenance of law and order; performs related duties as required. Class Characteristics This technical classification in the Police Department is characterized by the responsibility to provide support to police activities in patrol, traffic, investigations, and community relations sections. Depending upon the needs of the department incumbents may be permanently assigned to Patrol and/or assigned on a rotating basis to other units in the Department. Assignments and objectives are set for the employee and established work processes are to be followed. Employee has some flexibility in the selection of work steps, the timing of work processes, and the methods of completing the task. Work review is periodic, usually upon the employee's initiation and/or when important problems, significant changes from past procedures, and policy implications are involved. Community Services Officer: This technical classification in the Police Department is characterized by the responsibility to provide support to police activities in patrol, traffic, investigations, and community relations sections. Depending upon the needs of the department incumbents may be permanently assigned to Patrol and/or assigned on a rotating basis to other units in the Department. Assignments and objectives are set for the employee and established work processes are to be followed. Employee has some flexibility in the selection of work steps, the timing of work processes, and the methods of completing the task. Work review is periodic, usually upon the employee's initiation and/or when important problems, significant changes from past procedures, and policy implications are involved. Essential Functions Depending upon assignment, duties may include, but are not limited to, the following: Patrol Assignment: • Enforces traffic and parking ordinances. Writes parking tickets. • Orders vehicle seizures. • Investigates non-injury and minor injury traffic accidents. • Interviews witnesses and takes statements. • Ascertains accident sequence. • Prepares accident diagrams. • Performs traffic control. • Responds to and investigates traffic complaints. • Receives reports of commercial, residential and automobile burglaries, petty theft, found property, abandoned bicycles, missing persons, auto theft, and other crimes with no known suspects. • Conducts initial investigations and prepares reports of findings. • Ascertains value of stolen vehicles and other lost/stolen items. • Investigates vandalism. • Responds to animal control emergencies. • Assists in crime scene investigations. • Transports juvenile detainees. • Transports juveniles to foster homes. • Provides Vehicle Identification Number verifications. • Serves subpoenas. Alarm Abatement Coordinator Assignment: • Researches alarm calls from previous day(s). • Issues citations and sends out letters for false alarms. • Data enters citations and alarm permit applications. • Mails out permit applications, renewal forms, stickers, and alarm information to citizens. • Handles customer complaints. • Keeps daily statistics of all alarm calls to post on police department website. • Works with alarm companies to fix alarm problems and resolve customer issues. • Files and maintains records of all permits and citations. • Tracks all permit and citation revenue. • Processes permit fees collected and forwards to Finance. • Utilizes Microsoft Word, Excel and Access. • Assists customers at front counter. • Conducts training for in-house academy. Missing Persons Investigator Assignment: • Conducts and/or assist to conduct interviews of witnesses and potential suspects. • Maintains and investigates active missing person reports. • Maintains missing person logs. • Maintains contact with families of missing persons. Traffic - General Assignment: • Receives and respond s to abandoned vehicle complaints and calls regarding issuance of any warnings, tows, citations issued. • Administers the Abandoned Vehicle Authority program from issuance of abatements to the quarterly AVA report. • Tows and recovers stolen vehicles called into Traffic. • Traffic control for accidents, parades, crossing guard, etc. as needed. • Handles Traffic main phone line and office filing in absence of Traffic Clerk. • Works with Code Enforcement and Traffic Engineering on rear yard abatements or solutions to traffic and code violation problems. • On alternate years, coordinates and organizes the Junior Safety Patrol event for students in Fremont's elementary schools. Traffic - Abatement Assignment: • Administers the Taxi Driver program for the City of Fremont. • Accepts and reviews applications for new drivers, renewals, and transfers. • Performs background, DMV, and criminal history checks of applicants. • Conducts applicant testing. • Issues or denies taxi driver permits. • Handles complaints on taxi drivers from citizens. • Ensures compliance with Fremont Municipal Code regulations. • Conducts cab inspections. Volunteer Administrator Assignment: • Recruits volunteers. • Reviews application materials and interviews potential volunteer candidates. • Performs Background checks of applicants. • Maintains volunteer records. • Updates volunteer hours monthly; submits hours annually for citywide report. • Re-directs court order community service to other volunteer organizations. • Disciplines, reprimands and terminates volunteers. • Organizes annual volunteer recognition dinner. Marginal Functions May be assigned to: • Assist in detention duties. • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: Written and verbal communication techniques; report writing; arithmetic; public contact and conflict resolution techniques. Ability to: Learn and apply laws, rules, regulations, and City and Departmental policies and procedures; receive and respond to verbal and written orders; learn to conduct investigations; work independently within established processes and procedures; demonstrate resourcefulness, courtesy and initiative; communicate effectively with individuals from a variety of cultural and socio-economic backgrounds; learn to operate an automated information system; prepare concise and accurate reports; learn to respond effectively to difficult individual and group interactions, learn to prepare and make public presentations. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience which has provided the knowledge, skills, and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge, skills and abilities would be graduation from an accredited high school (GED or CHSPE may be substituted for a high school diploma) and some public contact experience. Licenses/Certificates/Special Requirements Willingness to work rotating shifts and irregular duty assignments required. Positions in this classification require possession of a valid Class C California Driver's License. Failure to possess or maintain the valid required license shall result in discipline up to and including termination of employment. Physical and Environmental Demands Rare = 66% Sitting: Frequent Walking: Frequent Standing: Frequent Bending (neck): Frequent Bending (waist): Occasional Squatting: Rare (Frequent - chalking tires) Climbing: Rare Kneeling: Occasional Crawling: Rare Jumping: Rare Balancing: Occasional Twisting (neck): Frequent Twisting (waist): Occasional Grasp - light (dominant hand): Frequent Grasp - light (non-dominant): Frequent Grasp - firm (dominant hand): Frequent Grasp - firm (non-dominant): Frequent Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Frequent Reach - above shoulder level: Occasional Push/pull: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Rare 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Occasional 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Occasional 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors, works outdoors, exposure to extreme hot or cold temperature, being around moving machinery, exposure to marked changes in temperature/humidity, exposure to dust, fumes, smoke, gases, odors, mists, or other irritating particles, exposure to toxic or caustic chemicals, exposure to excessive noise, exposure to radiation or electrical energy, exposure to solvents, grease or oil, exposure to slippery or uneven walking surfaces, using computer monitor, exposure to flames or burning items, works around others, works alone, works with others. Supplemental Information Class Code: 3745 FLSA: Non-exempt EEOC Code: 3 Barg. Unit: TEAM Probation: 12 months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
Apr 16, 2024
Full Time
Description The Fremont Police Department is recruiting for the position of Community Service Officer. This recruitment will remain open until May 5, 2024, at 11:59 PM (PT) OR after receiving 100 qualified and completed applications, whichever comes first. Please apply promptly. VIEW OUR RECRUITMENT BROCHURE About the Fremont Police Department Fremont Police Department is the law enforcement agency for the City of Fremont, California. As of 2024, the department consists of over 300 staff, of which more than 200 are sworn personnel, and more than 100 are professional staff. Fremont Police Department was first established under the direction of Chief Richard E. Condon on July 1, 1958. At that time, it was staffed by one Lieutenant, three Sergeants, two investigators, one juvenile officer, 17 patrol officers, a secretary, and a clerk. By the end of 1958, there were a total of 25 officers serving a population of 29,000 people in the City of Fremont. In 1966, Fremont PD grew to 82 officers, serving a population of 88,000. The department continues to grow as demand for services increased. Today, Fremont Police Department is one of the most reputable police agencies in the State, serving the 4th largest city in the Bay Area. First Review of Applications This recruitment will remain open until May 5, 2024, at 11:59 PM (PT) OR after receiving 100 qualified and completed applications, whichever comes first. This recruitment may close without notice so interested applicants are encouraged to apply immediately. A resume, completed application, and supplemental questionnaire (part of the online application) must be submitted to be considered for this opportunity. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history, pre-employment medical exam and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov Contact Us For additional information, please email Human Resources Analyst Mai Cha at Mcha@fremont.gov . __________________________________________________________________________________ Community Service Officer Specification Definition Under general supervision, provides technical police services in crime prevention, crime investigation, and crime response which do not require full police powers; assists police officers in the maintenance of law and order; performs related duties as required. Class Characteristics This technical classification in the Police Department is characterized by the responsibility to provide support to police activities in patrol, traffic, investigations, and community relations sections. Depending upon the needs of the department incumbents may be permanently assigned to Patrol and/or assigned on a rotating basis to other units in the Department. Assignments and objectives are set for the employee and established work processes are to be followed. Employee has some flexibility in the selection of work steps, the timing of work processes, and the methods of completing the task. Work review is periodic, usually upon the employee's initiation and/or when important problems, significant changes from past procedures, and policy implications are involved. Community Services Officer: This technical classification in the Police Department is characterized by the responsibility to provide support to police activities in patrol, traffic, investigations, and community relations sections. Depending upon the needs of the department incumbents may be permanently assigned to Patrol and/or assigned on a rotating basis to other units in the Department. Assignments and objectives are set for the employee and established work processes are to be followed. Employee has some flexibility in the selection of work steps, the timing of work processes, and the methods of completing the task. Work review is periodic, usually upon the employee's initiation and/or when important problems, significant changes from past procedures, and policy implications are involved. Essential Functions Depending upon assignment, duties may include, but are not limited to, the following: Patrol Assignment: • Enforces traffic and parking ordinances. Writes parking tickets. • Orders vehicle seizures. • Investigates non-injury and minor injury traffic accidents. • Interviews witnesses and takes statements. • Ascertains accident sequence. • Prepares accident diagrams. • Performs traffic control. • Responds to and investigates traffic complaints. • Receives reports of commercial, residential and automobile burglaries, petty theft, found property, abandoned bicycles, missing persons, auto theft, and other crimes with no known suspects. • Conducts initial investigations and prepares reports of findings. • Ascertains value of stolen vehicles and other lost/stolen items. • Investigates vandalism. • Responds to animal control emergencies. • Assists in crime scene investigations. • Transports juvenile detainees. • Transports juveniles to foster homes. • Provides Vehicle Identification Number verifications. • Serves subpoenas. Alarm Abatement Coordinator Assignment: • Researches alarm calls from previous day(s). • Issues citations and sends out letters for false alarms. • Data enters citations and alarm permit applications. • Mails out permit applications, renewal forms, stickers, and alarm information to citizens. • Handles customer complaints. • Keeps daily statistics of all alarm calls to post on police department website. • Works with alarm companies to fix alarm problems and resolve customer issues. • Files and maintains records of all permits and citations. • Tracks all permit and citation revenue. • Processes permit fees collected and forwards to Finance. • Utilizes Microsoft Word, Excel and Access. • Assists customers at front counter. • Conducts training for in-house academy. Missing Persons Investigator Assignment: • Conducts and/or assist to conduct interviews of witnesses and potential suspects. • Maintains and investigates active missing person reports. • Maintains missing person logs. • Maintains contact with families of missing persons. Traffic - General Assignment: • Receives and respond s to abandoned vehicle complaints and calls regarding issuance of any warnings, tows, citations issued. • Administers the Abandoned Vehicle Authority program from issuance of abatements to the quarterly AVA report. • Tows and recovers stolen vehicles called into Traffic. • Traffic control for accidents, parades, crossing guard, etc. as needed. • Handles Traffic main phone line and office filing in absence of Traffic Clerk. • Works with Code Enforcement and Traffic Engineering on rear yard abatements or solutions to traffic and code violation problems. • On alternate years, coordinates and organizes the Junior Safety Patrol event for students in Fremont's elementary schools. Traffic - Abatement Assignment: • Administers the Taxi Driver program for the City of Fremont. • Accepts and reviews applications for new drivers, renewals, and transfers. • Performs background, DMV, and criminal history checks of applicants. • Conducts applicant testing. • Issues or denies taxi driver permits. • Handles complaints on taxi drivers from citizens. • Ensures compliance with Fremont Municipal Code regulations. • Conducts cab inspections. Volunteer Administrator Assignment: • Recruits volunteers. • Reviews application materials and interviews potential volunteer candidates. • Performs Background checks of applicants. • Maintains volunteer records. • Updates volunteer hours monthly; submits hours annually for citywide report. • Re-directs court order community service to other volunteer organizations. • Disciplines, reprimands and terminates volunteers. • Organizes annual volunteer recognition dinner. Marginal Functions May be assigned to: • Assist in detention duties. • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: Written and verbal communication techniques; report writing; arithmetic; public contact and conflict resolution techniques. Ability to: Learn and apply laws, rules, regulations, and City and Departmental policies and procedures; receive and respond to verbal and written orders; learn to conduct investigations; work independently within established processes and procedures; demonstrate resourcefulness, courtesy and initiative; communicate effectively with individuals from a variety of cultural and socio-economic backgrounds; learn to operate an automated information system; prepare concise and accurate reports; learn to respond effectively to difficult individual and group interactions, learn to prepare and make public presentations. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience which has provided the knowledge, skills, and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge, skills and abilities would be graduation from an accredited high school (GED or CHSPE may be substituted for a high school diploma) and some public contact experience. Licenses/Certificates/Special Requirements Willingness to work rotating shifts and irregular duty assignments required. Positions in this classification require possession of a valid Class C California Driver's License. Failure to possess or maintain the valid required license shall result in discipline up to and including termination of employment. Physical and Environmental Demands Rare = 66% Sitting: Frequent Walking: Frequent Standing: Frequent Bending (neck): Frequent Bending (waist): Occasional Squatting: Rare (Frequent - chalking tires) Climbing: Rare Kneeling: Occasional Crawling: Rare Jumping: Rare Balancing: Occasional Twisting (neck): Frequent Twisting (waist): Occasional Grasp - light (dominant hand): Frequent Grasp - light (non-dominant): Frequent Grasp - firm (dominant hand): Frequent Grasp - firm (non-dominant): Frequent Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Frequent Reach - above shoulder level: Occasional Push/pull: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Rare 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Lifting: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Occasional 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Occasional 26 to 50 lbs. Occasional 51 to 75 lbs. Rare 76 to 100 lbs. Rare Over 100 lbs. Rare Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors, works outdoors, exposure to extreme hot or cold temperature, being around moving machinery, exposure to marked changes in temperature/humidity, exposure to dust, fumes, smoke, gases, odors, mists, or other irritating particles, exposure to toxic or caustic chemicals, exposure to excessive noise, exposure to radiation or electrical energy, exposure to solvents, grease or oil, exposure to slippery or uneven walking surfaces, using computer monitor, exposure to flames or burning items, works around others, works alone, works with others. Supplemental Information Class Code: 3745 FLSA: Non-exempt EEOC Code: 3 Barg. Unit: TEAM Probation: 12 months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
City of Palmdale, CA
Palmdale, California, United States
DESCRIPTION The Community Services Officer performs a variety of community service duties in a non-sworn capacity in coordination with the Los Angeles County Sheriff's Department; responds to calls-for-service, takes crime reports, enforces the California Vehicle Code, City ordinances, and regulations; issues citations and provides testimony in court; and educates the public about federal, state, and local laws and codes while providing outstanding customer service. DISTINGUISHING CHARACTERISTICS This is a full journey level classification. Incumbents perform a variety of responsible duties on behalf of the department operations with work generally reviewed upon completion and for overall results. Incumbents are required to possess previous related experience and are expected to be fully competent in performing assigned duties. SUPERVISION RECEIVED AND EXERCISED The Community Services Officer receives direct supervision from the members of the Los Angeles County Sheriff's Department with programmatic direction from the Community Compliance Manager, or his/her designee. This position exercises no supervision. EXAMPLES OF ESSENTIAL DUTIES Receive and respond to citizen inquiries and requests for sheriff services in the field, at a public counter, and over the telephone. Conduct preliminary investigations at given locations including taking statements and gathering facts through observation. Make referrals to other agencies as appropriate. Assist in traffic control. Write crime and incident reports; prepare and maintain log books and other records. Operate assigned vehicle; ensure issued equipment is in proper order; inventory and maintain supplies such as citation books, envelopes, and other forms. Interact with the public on an ongoing basis; receive, listen to, and skillfully handle citizen issues and complaints and conduct research to respond to community concerns as necessary. Conducts routine patrols of city facilities and other designated locations. Assist the public by providing directions and answering a variety of questions regarding the Sheriff's Department and City programs, policies, and procedures. Enforce California Vehicle Codes, issue citations, and store or tow vehicles. Enforce provisions of the City's Municipal Code and Palmdale Zoning ordinances; issue administrative citations; educate the public about code and zoning ordinances. Prepare for, appear, and testify in criminal and civil court proceedings and at depositions as needed. Perform related duties as assigned. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of full-time, or the equivalent of part-time, experience working in a law enforcement or public safety capacity with substantial public contact. Training: High school diploma, G.E.D. or equivalent. College level coursework in law enforcement or related field is highly desirable. LICENSE OR CERTIFICATE Possession of a valid California driver's license and legally required vehicle insurance and the ability to be insured with the City's insurance carrier required. Other Requirement: Must successfully pass the background for the California Law Enforcement Telecommunications System (CLETS) through the Los Angeles County Sheriff’s Department as soon as practical. MINIMUM QUALIFICATIONS Knowledge of: Due process, constitutional rights, limitation of authority; legal remedies, and abatement strategies used in investigation of complaints. Appropriate safety measures for field investigations. City organizational structure/functions. Pertinent federal, state, and local laws, codes, and regulations. Community/agency resources available to effect compliance/aid. Outside agencies’ jurisdiction. Rules and procedures of providing testimony in court regarding crime reports. Computer skills necessary to write reports, develop presentations, and collect data. Ability to: Gather and analyze data. Prepare accurate and concise technical reports. Make sound decisions and recommend appropriate corrective action. Work safely in the field setting. Interact with residents, businesses, other City employees, Sheriff's Department personnel, and personnel of other government agencies both in the office and in the field. Communicate effectively with members of the public, other City employees, Sheriff's Department personnel, and personnel from other public agencies. Establish and maintain cooperative working relationships with members of the public, other City employees, Sheriff's Department personnel, and personnel from other public agencies. Read, write, and speak clearly and effectively using the English language. Use proper English composition, grammar, spelling, and punctuation. Interpret and apply civil and criminal laws, the Penal code, Welfare and Institutional Codes, health and safety codes, vehicle codes, City codes, and radio codes. Work crime scenes as assigned and write reports. Demonstrate an awareness and appreciation of the cultural and ethnic diversity of the community. PHYSICAL AND MENTAL REQUIREMENTS Mobility : frequent use of keyboard; frequent driving, walking, standing, bending, squatting, and sitting for long periods of time; occasional climbing. Lifting : frequently up to 10 pounds; occasionally up to 40 pounds. Vision : constant use of overall vision; color and depth vision; frequent reading and close-up work. Dexterity : frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking : frequent hearing and talking, in person and on the phone. Emotional/Psychological : frequent decision-making and concentration; frequent public and/or coworker contact; regularly works alone. Environmental : frequent exposure to noise. WORKING CONDITIONS Work is performed in both a typical temperature controlled office environment subject to typical office noise and environment, and outside in various types of weather. Position is required to operate vehicles; may require occasional overtime; night and weekend work is required; travel is rare. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: 4/28/2024 12:00 AM Pacific
Apr 18, 2024
Full Time
DESCRIPTION The Community Services Officer performs a variety of community service duties in a non-sworn capacity in coordination with the Los Angeles County Sheriff's Department; responds to calls-for-service, takes crime reports, enforces the California Vehicle Code, City ordinances, and regulations; issues citations and provides testimony in court; and educates the public about federal, state, and local laws and codes while providing outstanding customer service. DISTINGUISHING CHARACTERISTICS This is a full journey level classification. Incumbents perform a variety of responsible duties on behalf of the department operations with work generally reviewed upon completion and for overall results. Incumbents are required to possess previous related experience and are expected to be fully competent in performing assigned duties. SUPERVISION RECEIVED AND EXERCISED The Community Services Officer receives direct supervision from the members of the Los Angeles County Sheriff's Department with programmatic direction from the Community Compliance Manager, or his/her designee. This position exercises no supervision. EXAMPLES OF ESSENTIAL DUTIES Receive and respond to citizen inquiries and requests for sheriff services in the field, at a public counter, and over the telephone. Conduct preliminary investigations at given locations including taking statements and gathering facts through observation. Make referrals to other agencies as appropriate. Assist in traffic control. Write crime and incident reports; prepare and maintain log books and other records. Operate assigned vehicle; ensure issued equipment is in proper order; inventory and maintain supplies such as citation books, envelopes, and other forms. Interact with the public on an ongoing basis; receive, listen to, and skillfully handle citizen issues and complaints and conduct research to respond to community concerns as necessary. Conducts routine patrols of city facilities and other designated locations. Assist the public by providing directions and answering a variety of questions regarding the Sheriff's Department and City programs, policies, and procedures. Enforce California Vehicle Codes, issue citations, and store or tow vehicles. Enforce provisions of the City's Municipal Code and Palmdale Zoning ordinances; issue administrative citations; educate the public about code and zoning ordinances. Prepare for, appear, and testify in criminal and civil court proceedings and at depositions as needed. Perform related duties as assigned. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of full-time, or the equivalent of part-time, experience working in a law enforcement or public safety capacity with substantial public contact. Training: High school diploma, G.E.D. or equivalent. College level coursework in law enforcement or related field is highly desirable. LICENSE OR CERTIFICATE Possession of a valid California driver's license and legally required vehicle insurance and the ability to be insured with the City's insurance carrier required. Other Requirement: Must successfully pass the background for the California Law Enforcement Telecommunications System (CLETS) through the Los Angeles County Sheriff’s Department as soon as practical. MINIMUM QUALIFICATIONS Knowledge of: Due process, constitutional rights, limitation of authority; legal remedies, and abatement strategies used in investigation of complaints. Appropriate safety measures for field investigations. City organizational structure/functions. Pertinent federal, state, and local laws, codes, and regulations. Community/agency resources available to effect compliance/aid. Outside agencies’ jurisdiction. Rules and procedures of providing testimony in court regarding crime reports. Computer skills necessary to write reports, develop presentations, and collect data. Ability to: Gather and analyze data. Prepare accurate and concise technical reports. Make sound decisions and recommend appropriate corrective action. Work safely in the field setting. Interact with residents, businesses, other City employees, Sheriff's Department personnel, and personnel of other government agencies both in the office and in the field. Communicate effectively with members of the public, other City employees, Sheriff's Department personnel, and personnel from other public agencies. Establish and maintain cooperative working relationships with members of the public, other City employees, Sheriff's Department personnel, and personnel from other public agencies. Read, write, and speak clearly and effectively using the English language. Use proper English composition, grammar, spelling, and punctuation. Interpret and apply civil and criminal laws, the Penal code, Welfare and Institutional Codes, health and safety codes, vehicle codes, City codes, and radio codes. Work crime scenes as assigned and write reports. Demonstrate an awareness and appreciation of the cultural and ethnic diversity of the community. PHYSICAL AND MENTAL REQUIREMENTS Mobility : frequent use of keyboard; frequent driving, walking, standing, bending, squatting, and sitting for long periods of time; occasional climbing. Lifting : frequently up to 10 pounds; occasionally up to 40 pounds. Vision : constant use of overall vision; color and depth vision; frequent reading and close-up work. Dexterity : frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking : frequent hearing and talking, in person and on the phone. Emotional/Psychological : frequent decision-making and concentration; frequent public and/or coworker contact; regularly works alone. Environmental : frequent exposure to noise. WORKING CONDITIONS Work is performed in both a typical temperature controlled office environment subject to typical office noise and environment, and outside in various types of weather. Position is required to operate vehicles; may require occasional overtime; night and weekend work is required; travel is rare. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: 4/28/2024 12:00 AM Pacific