CalOptima
Orange, CA, USA
Director, Privacy Compliance (Director II) Job Description Department(s): Office of Compliance Reports to: Chief Compliance Officer FLSA status : Exempt Salary Schedule: R - $144,000 - $237,864 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 01, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Director II (Privacy Compliance) will direct and oversee privacy compliance activities and processes for CalOptima Health, including CalOptima Health Direct and its subcontracted health networks. The incumbent will be responsible for Health Insurance Portability and Accountability Act (HIPAA) compliance with the Privacy Rule and the Health Information Technology for Economic and Clinical Health Act (HITECH Act) as well as applicable state and federal regulations under CalOptima Health's Medi-Cal and Medicare lines of business. The incumbent will ensure CalOptima Health and its subcontracted health networks comply with appropriate standards, regulations, contractual provisions, federal waivers and laws. The incumbent will collaborate and interact with CalOptima Health executives and management, health network management, legal counsel, state and federal representatives and others as needed. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages and oversees staff, including assigning and evaluating work, making recommendations on hiring, training and setting goals, conducting performance evaluations and recommending and implementing corrective actions up to and including termination. Plans, develops and implements strategies, processes, policies, procedures and other activities to ensure CalOptima Health and its subcontracted health networks follow state and federal standards and requirements. Serves as the HIPAA Privacy Compliance Officer and ensures compliance with all HIPAA privacy rules, statutes and regulations. These activities include developing and implementing privacy policies, procedures and practices, including training, communication, compliance monitoring, handling complaints and compliance issues and resolving any issues involving the use or disclosure of Protected Health Information (PHI). Develops mechanisms to monitor CalOptima Health's application of its privacy policies including its compliance with policies. Collaborates with Information Technology Services (ITS) to determine appropriate levels of user security access and assists in monitoring this access as needed. Develops mechanisms to limit access to PHI and to identify any unnecessary collection of PHI through ongoing monitoring processes. Develops and monitors the process for reviewing requests to use PHI. Develops and oversees CalOptima Health's Notice of Privacy Practices Oversees the implementation of corrective action plans, monitors internal staff or health networks to ensure appropriate compliance with corrective action plans and makes recommendations for completion. Reviews new or modified HIPAA regulations and related laws to determine if policy modifications are required and performs initial and periodic privacy gap and risk assessments. Revises the privacy program in light of changes in laws, regulatory or company policy. Interacts with and responds to state and federal regulators and representatives on HIPAA/HITECH Privacy compliance-related issues. Works with all organizational personnel involved with any aspect of the release of PHI to ensure full coordination and cooperation pursuant to the policies, procedures and legal requirements. Coordinates with the Cyber Security department to integrate privacy assessment, planning, policies and procedures with the related security efforts and reports to senior management on new privacy legislation and regulations. Mitigates effects of a use or disclosure of PHI by members of CalOptima Health's workforce or business partners. Oversees processes established for receiving, investigating, acting on and documenting all complaints related to the organization's privacy policies and procedures in coordination with management, Human Resources and/or legal counsel. Resolves allegations of non-compliance with the corporate privacy policies or notice of information practices. Partners with Internal Audit and Delegation Oversight management, including privacy focused components to internal audits and audits of business partners. Reports on the status of the privacy program to the Compliance Committee and the Board of Directors or Chief Executive Officer, as requested or deemed appropriate. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Public Policy, Public Administration, Health Care Administration or related field required. 7 years of managerial experience in a managed care organization and interacting with governmental requirements and regulations with an extensive knowledge and understanding of HIPAA regulations, related federal and state laws and health care accreditation standards required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Master's degree in Public Policy, Public Administration, Health Care Administration or related field. Certified in Healthcare Privacy Compliance (CHPC) or Certified in Healthcare Privacy and Security (CHPS). Experience as a Health Plan Privacy Officer or equivalent experience. Experience managing data privacy incidents and data breaches. Experience in conducting investigations. Experience in analyzing and interpreting data. Experience in developing and delivering educational presentations. Medi-Cal experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4511 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-35b8acc15b5d5b4e94c7f7696f954b2e
Director, Privacy Compliance (Director II) Job Description Department(s): Office of Compliance Reports to: Chief Compliance Officer FLSA status : Exempt Salary Schedule: R - $144,000 - $237,864 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 01, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Director II (Privacy Compliance) will direct and oversee privacy compliance activities and processes for CalOptima Health, including CalOptima Health Direct and its subcontracted health networks. The incumbent will be responsible for Health Insurance Portability and Accountability Act (HIPAA) compliance with the Privacy Rule and the Health Information Technology for Economic and Clinical Health Act (HITECH Act) as well as applicable state and federal regulations under CalOptima Health's Medi-Cal and Medicare lines of business. The incumbent will ensure CalOptima Health and its subcontracted health networks comply with appropriate standards, regulations, contractual provisions, federal waivers and laws. The incumbent will collaborate and interact with CalOptima Health executives and management, health network management, legal counsel, state and federal representatives and others as needed. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages and oversees staff, including assigning and evaluating work, making recommendations on hiring, training and setting goals, conducting performance evaluations and recommending and implementing corrective actions up to and including termination. Plans, develops and implements strategies, processes, policies, procedures and other activities to ensure CalOptima Health and its subcontracted health networks follow state and federal standards and requirements. Serves as the HIPAA Privacy Compliance Officer and ensures compliance with all HIPAA privacy rules, statutes and regulations. These activities include developing and implementing privacy policies, procedures and practices, including training, communication, compliance monitoring, handling complaints and compliance issues and resolving any issues involving the use or disclosure of Protected Health Information (PHI). Develops mechanisms to monitor CalOptima Health's application of its privacy policies including its compliance with policies. Collaborates with Information Technology Services (ITS) to determine appropriate levels of user security access and assists in monitoring this access as needed. Develops mechanisms to limit access to PHI and to identify any unnecessary collection of PHI through ongoing monitoring processes. Develops and monitors the process for reviewing requests to use PHI. Develops and oversees CalOptima Health's Notice of Privacy Practices Oversees the implementation of corrective action plans, monitors internal staff or health networks to ensure appropriate compliance with corrective action plans and makes recommendations for completion. Reviews new or modified HIPAA regulations and related laws to determine if policy modifications are required and performs initial and periodic privacy gap and risk assessments. Revises the privacy program in light of changes in laws, regulatory or company policy. Interacts with and responds to state and federal regulators and representatives on HIPAA/HITECH Privacy compliance-related issues. Works with all organizational personnel involved with any aspect of the release of PHI to ensure full coordination and cooperation pursuant to the policies, procedures and legal requirements. Coordinates with the Cyber Security department to integrate privacy assessment, planning, policies and procedures with the related security efforts and reports to senior management on new privacy legislation and regulations. Mitigates effects of a use or disclosure of PHI by members of CalOptima Health's workforce or business partners. Oversees processes established for receiving, investigating, acting on and documenting all complaints related to the organization's privacy policies and procedures in coordination with management, Human Resources and/or legal counsel. Resolves allegations of non-compliance with the corporate privacy policies or notice of information practices. Partners with Internal Audit and Delegation Oversight management, including privacy focused components to internal audits and audits of business partners. Reports on the status of the privacy program to the Compliance Committee and the Board of Directors or Chief Executive Officer, as requested or deemed appropriate. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Public Policy, Public Administration, Health Care Administration or related field required. 7 years of managerial experience in a managed care organization and interacting with governmental requirements and regulations with an extensive knowledge and understanding of HIPAA regulations, related federal and state laws and health care accreditation standards required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Master's degree in Public Policy, Public Administration, Health Care Administration or related field. Certified in Healthcare Privacy Compliance (CHPC) or Certified in Healthcare Privacy and Security (CHPS). Experience as a Health Plan Privacy Officer or equivalent experience. Experience managing data privacy incidents and data breaches. Experience in conducting investigations. Experience in analyzing and interpreting data. Experience in developing and delivering educational presentations. Medi-Cal experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4511 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-35b8acc15b5d5b4e94c7f7696f954b2e
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition TO APPLY : Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e include with your completed application the following attachments: Cover Letter and Resume. Please address your Lean and/or SixSigma experience and give examples of projects and outcomes you have lead in your Cover Letter, why you are interested in working for Partnership Health Center and also address the industries you have practiced in. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula. Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Leads and directs quality improvement and activities to improve safety and mitigate risk in patient care and business operations at Partnership Health Center. Oversees the coordination of process and performance/quality improvement activities with all Partnership Health Center departments. Representative Examples of Work Supervises assigned staff including hiring, scheduling, training, and performance management. Lead the performance excellence team. Coordinates quality improvement initiatives and project teams, including planning, conducting, documenting and evaluating activities. Develops and maintains detailed project outlines and work plans for quality improvement projects. Facilitates and participates in coaching sessions, training, webinars and project calls to support quality improvement initiatives including health center assessments, clinical performance indicators and outcomes, work flows and clinical practice transformation. Guides staff in the use of improvement tools such as brainstorming, flow charts, Ishikawa diagrams, Pareto charts, scatter diagrams, run charts and control charts for the purpose of generating ideas, making decisions and implementing change. Researches and develops innovative ideas for improving specific clinic processes or patient health outcomes. Analyzes and improves evidence based clinical guidelines. Responsible for management, monitoring, data interpretation, and reporting of PHC project prioritization system, project queue, improvement projects progress, and status. Responsible for ensuring that core measures, quality indicators, and risk management activities are communicated timely to internal and external audiences. Ensures data is validated and consistent. OTHER DUTIES: Performs related work as required or directed. SUPERVISION RECEIVED: Works under the direction of the Chief Operations Officer or designee. Works in close collaboration with Operations Department and all PHC leadership. SUPERVISION EXERCISED: Responsible for the direct supervision of Performance Excellence staff. WORKING RELATIONSHIPS: Has frequent contact with leadership and employees throughout Partnership Health Center, and the general public seeking medical care. Work contacts are to coordinate efforts and to ensure cooperation and compliance with PHC standards and policies. Minimum Qualifications EDUCATION: Bachelor’s degree required. Degrees best suited to the position are business, engineering, health science, and public health. EXPERIENCE: Requires two years of experience with responsibilities in quality improvement, and one year of direct supervisory experience. Requires demonstrable experience with Lean or Lean Six Sigma methodology. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. KNOWLEDGE : Considerable knowledge of the principles of planning, project coordination, facilitation and group dynamics, data collection, analysis, and dissemination, and program and process evaluation. Considerable knowledge of quality improvement processes and methods. Considerable knowledge of the principles and practices of personnel supervision and performance management. Working knowledge of community health and primary care practice environments. Working knowledge of patient centered medical home designation and operations, and similar quality frameworks. Working knowledge of problem identification, analysis and resolution skills. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of federal reporting guidelines and Patient Centered Medical Home (PCMH) goals. SKILLS : Skill in the use of a personal computer and standard office software (Microsoft Office Suite). Skill in the use of electronic health records and incident reporting software. Skill in the use of statistical handling software such as SPSS, R or similar program. ABILITIES: Ability to collaborate with others and provide project management and leadership. Ability to read and comprehend instructions and compliance materials, and the ability to apply the information to the organization. Ability to effectively foster team work, provide supervision, and train employees. Ability to establish and maintain effective working relationships with both internal and external clients. Physical/Environmental Demands Works primarily in an office setting. The work requires occasional medium lifting up to 25 lbs. Requires ability to work flexible hours and to participate in meetings which may require overnight travel. Work may require exposure to patients with communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: 4/3/2024 5:00 PM Mountain
Definition TO APPLY : Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e include with your completed application the following attachments: Cover Letter and Resume. Please address your Lean and/or SixSigma experience and give examples of projects and outcomes you have lead in your Cover Letter, why you are interested in working for Partnership Health Center and also address the industries you have practiced in. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula. Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Leads and directs quality improvement and activities to improve safety and mitigate risk in patient care and business operations at Partnership Health Center. Oversees the coordination of process and performance/quality improvement activities with all Partnership Health Center departments. Representative Examples of Work Supervises assigned staff including hiring, scheduling, training, and performance management. Lead the performance excellence team. Coordinates quality improvement initiatives and project teams, including planning, conducting, documenting and evaluating activities. Develops and maintains detailed project outlines and work plans for quality improvement projects. Facilitates and participates in coaching sessions, training, webinars and project calls to support quality improvement initiatives including health center assessments, clinical performance indicators and outcomes, work flows and clinical practice transformation. Guides staff in the use of improvement tools such as brainstorming, flow charts, Ishikawa diagrams, Pareto charts, scatter diagrams, run charts and control charts for the purpose of generating ideas, making decisions and implementing change. Researches and develops innovative ideas for improving specific clinic processes or patient health outcomes. Analyzes and improves evidence based clinical guidelines. Responsible for management, monitoring, data interpretation, and reporting of PHC project prioritization system, project queue, improvement projects progress, and status. Responsible for ensuring that core measures, quality indicators, and risk management activities are communicated timely to internal and external audiences. Ensures data is validated and consistent. OTHER DUTIES: Performs related work as required or directed. SUPERVISION RECEIVED: Works under the direction of the Chief Operations Officer or designee. Works in close collaboration with Operations Department and all PHC leadership. SUPERVISION EXERCISED: Responsible for the direct supervision of Performance Excellence staff. WORKING RELATIONSHIPS: Has frequent contact with leadership and employees throughout Partnership Health Center, and the general public seeking medical care. Work contacts are to coordinate efforts and to ensure cooperation and compliance with PHC standards and policies. Minimum Qualifications EDUCATION: Bachelor’s degree required. Degrees best suited to the position are business, engineering, health science, and public health. EXPERIENCE: Requires two years of experience with responsibilities in quality improvement, and one year of direct supervisory experience. Requires demonstrable experience with Lean or Lean Six Sigma methodology. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. KNOWLEDGE : Considerable knowledge of the principles of planning, project coordination, facilitation and group dynamics, data collection, analysis, and dissemination, and program and process evaluation. Considerable knowledge of quality improvement processes and methods. Considerable knowledge of the principles and practices of personnel supervision and performance management. Working knowledge of community health and primary care practice environments. Working knowledge of patient centered medical home designation and operations, and similar quality frameworks. Working knowledge of problem identification, analysis and resolution skills. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of federal reporting guidelines and Patient Centered Medical Home (PCMH) goals. SKILLS : Skill in the use of a personal computer and standard office software (Microsoft Office Suite). Skill in the use of electronic health records and incident reporting software. Skill in the use of statistical handling software such as SPSS, R or similar program. ABILITIES: Ability to collaborate with others and provide project management and leadership. Ability to read and comprehend instructions and compliance materials, and the ability to apply the information to the organization. Ability to effectively foster team work, provide supervision, and train employees. Ability to establish and maintain effective working relationships with both internal and external clients. Physical/Environmental Demands Works primarily in an office setting. The work requires occasional medium lifting up to 25 lbs. Requires ability to work flexible hours and to participate in meetings which may require overnight travel. Work may require exposure to patients with communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: 4/3/2024 5:00 PM Mountain