Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION INFORMATION TECHNOLOGIST II SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fillcurrent andfuture Information Technologist II vacancies within OC Public Works. This recruitment may be used to fill similar and/or lower-level classifications within the occupational series throughout the County of Orange. DEADLINE TO APPLY Online applications will be accepted through Wednesday, May 8, 2024, at 11:59 PM (PT) . Qualified candidates are encouraged to apply immediately. OC PUBIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, to cities, and to other County agencies and departments. The primary mission of the department is to protect and enrich the community through efficient delivery and maintenance of public works infrastructure, planning, and development services. OC Public Works core values are integrity, accountability, service, and trust. OC FACILITIES MAINTENANCE The OC Facilities Maintenance Service Area ensures efficient and innovative operations of County facilities through maintenance management services. OC Facilities Maintenance employs over 100 full-time employees with an annual operating budget of $5 million. The Service Area is led by a Deputy Director who oversees facilities managers and skilled craft and maintenance personnel, including supervisors, leads, and administrative support positions. For more information on OC Public Works click here . For more information on the County of Orange click here . THE OPPORTUNITY OC Public Works, Facilities Maintenance, is seeking an experienced Information Technologist II to provide day-to-day operational support to the Environmental Control Systems (ECS) unit. Incumbents in this position also support architecture and engineering project managers on various facility and capital improvement projects. This position represents an exciting opportunity to ensure that County of Orange facilities are safe, secure, and habitable. The Information Technologist II job duties may include, but are not limited to, the following: Configure, manage, maintain, and troubleshoot various building automation and lighting control systems Provide first-level diagnostics for "hot/cold" calls to ensure the comfort of building occupants and employees Respond to lighting issues related to building automation Process and schedule work orders Program various graphics packages Perform trend analysis and ensure the continuous monitoring of environmental and building control systems DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES A minimum of two (2) yearsof professional Information Technology experience with a focus on building controls, building automation, and lighting controls is highly desirable. Certifications and at least one (1) year of experience in one or more of the following specialties are preferred: Niagara N4 Certified Distech Certified Siemens Insight/Desigo Certified Acuity Lighting controls experience In addition, the ideal candidate will demonstrate strong knowledge and expertise in the following core competencies: Technical Expertise Practical understanding of BACNET/LonWorks networking and controller management Strong understanding of networking fundamentals, including IP addressing, subnetting, routing, and firewall port assignments Knowledge of control system architecture and ability to make design recommendation for new projects Experience creating and editing graphics in various control systems Effective Communication & Collaboration Present information in a clear, logical, and concise manner, both orally and in writing Interact with end users, employees, contractors, supervisors, managers, and other stakeholders at various levels of technical understanding Collaborate with maintenance personnel, engineers, project managers, inspection teams, and other parties involved in building and facility projects Ability to handle conflict in a professional and diplomatic manner Analytical & Organizational Skills Analyze data, draw conclusions, organize and conduct research to make appropriate recommendations to accomplish business objectives Ability to remain calm under tight deadlines Prioritize job duties and tasks MINIMUM QUALIFICATIONS Click here to view the complete classification description for Information Technologist II, with examples of duties, physical and mental requirements, and environmental conditions. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Special Requirements This position requires possession of a valid California Driver License, Class C or higher. THE RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on to the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION PLEASE SEE BELOW FOR IMPORTANT INFORMATION REGARDING COVID-19 RELATED REQUIREMENTS Effective April 3, 2023, it is strongly recommended that County employees working in healthcare settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and theCenters for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Cherry Ward at (714) 667-9609 or cherry.ward@ocpw.ocgov.com . EEO INFORMATION EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Apr 24, 2024
Full Time
CAREER DESCRIPTION INFORMATION TECHNOLOGIST II SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fillcurrent andfuture Information Technologist II vacancies within OC Public Works. This recruitment may be used to fill similar and/or lower-level classifications within the occupational series throughout the County of Orange. DEADLINE TO APPLY Online applications will be accepted through Wednesday, May 8, 2024, at 11:59 PM (PT) . Qualified candidates are encouraged to apply immediately. OC PUBIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, to cities, and to other County agencies and departments. The primary mission of the department is to protect and enrich the community through efficient delivery and maintenance of public works infrastructure, planning, and development services. OC Public Works core values are integrity, accountability, service, and trust. OC FACILITIES MAINTENANCE The OC Facilities Maintenance Service Area ensures efficient and innovative operations of County facilities through maintenance management services. OC Facilities Maintenance employs over 100 full-time employees with an annual operating budget of $5 million. The Service Area is led by a Deputy Director who oversees facilities managers and skilled craft and maintenance personnel, including supervisors, leads, and administrative support positions. For more information on OC Public Works click here . For more information on the County of Orange click here . THE OPPORTUNITY OC Public Works, Facilities Maintenance, is seeking an experienced Information Technologist II to provide day-to-day operational support to the Environmental Control Systems (ECS) unit. Incumbents in this position also support architecture and engineering project managers on various facility and capital improvement projects. This position represents an exciting opportunity to ensure that County of Orange facilities are safe, secure, and habitable. The Information Technologist II job duties may include, but are not limited to, the following: Configure, manage, maintain, and troubleshoot various building automation and lighting control systems Provide first-level diagnostics for "hot/cold" calls to ensure the comfort of building occupants and employees Respond to lighting issues related to building automation Process and schedule work orders Program various graphics packages Perform trend analysis and ensure the continuous monitoring of environmental and building control systems DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES A minimum of two (2) yearsof professional Information Technology experience with a focus on building controls, building automation, and lighting controls is highly desirable. Certifications and at least one (1) year of experience in one or more of the following specialties are preferred: Niagara N4 Certified Distech Certified Siemens Insight/Desigo Certified Acuity Lighting controls experience In addition, the ideal candidate will demonstrate strong knowledge and expertise in the following core competencies: Technical Expertise Practical understanding of BACNET/LonWorks networking and controller management Strong understanding of networking fundamentals, including IP addressing, subnetting, routing, and firewall port assignments Knowledge of control system architecture and ability to make design recommendation for new projects Experience creating and editing graphics in various control systems Effective Communication & Collaboration Present information in a clear, logical, and concise manner, both orally and in writing Interact with end users, employees, contractors, supervisors, managers, and other stakeholders at various levels of technical understanding Collaborate with maintenance personnel, engineers, project managers, inspection teams, and other parties involved in building and facility projects Ability to handle conflict in a professional and diplomatic manner Analytical & Organizational Skills Analyze data, draw conclusions, organize and conduct research to make appropriate recommendations to accomplish business objectives Ability to remain calm under tight deadlines Prioritize job duties and tasks MINIMUM QUALIFICATIONS Click here to view the complete classification description for Information Technologist II, with examples of duties, physical and mental requirements, and environmental conditions. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Special Requirements This position requires possession of a valid California Driver License, Class C or higher. THE RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on to the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION PLEASE SEE BELOW FOR IMPORTANT INFORMATION REGARDING COVID-19 RELATED REQUIREMENTS Effective April 3, 2023, it is strongly recommended that County employees working in healthcare settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and theCenters for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Cherry Ward at (714) 667-9609 or cherry.ward@ocpw.ocgov.com . EEO INFORMATION EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/8/2024 11:59 PM Pacific
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: OA-ITSD is seeking a highly motivated candidate to assist in managing the State Network Infrastructure. Besides a strong foundation of the OSI model and networking protocols, the candidate should have experience with Cisco Switching and routing fundamentals, spanning-tree, LAN management, port channels, TACACS+, DHCP, and DNS. This candidate will be responsible for troubleshooting complex network issues, installing and replacing new network hardware, and maintaining ITSD configuration standards. The candidate must exhibit strong motivation in continuing education, be an expert multitasker, and effectively communicate, both written and verbal, with customers, vendors, and IT peers. This position is with the Office of Administration, Information Technology Services Division (ITSD) and supports all consolidated State Agencies. Overnight travel, after-hours work, and on-call is required. ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. Responsible for the configuration, deployment, monitoring, troubleshooting, and analysis of Wide Area Networks (WAN). Local Area Networks (LAN) and Wireless infrastructure. Will be responsible for extensive campus hardware replacement throughout the State of Missouri. Works closely with Network architect to implement Network related features and solutions. Works closely with customers and Tier I/II staff to troubleshoot wired and wireless client connectivity issues. Document all aspects of network infrastructure setups, configurations, contacts, etc. Ability to: Prioritize requests, work under tight deadlines, and handle urgent issues promptly and reliably. Deliver work of the highest standards on time. Be organized and detailed in documentation during planning, making changes, and post-deployments. Communicate effectively, both written and verbal, with customers, vendors, and IT peers. Interpret and apply standards, policies, procedures, and guidelines. Proactively identify inefficiencies and act as a catalyst for continuous improvement via proposed solutions. Working knowledge of the following: Cisco Router and Switch configuration, operation, and troubleshooting. Cisco WLAN Controller (WLC) and AP configuration, operation and troubleshooting. Solar Winds Network Performance Monitor, Network Configuration Manager, and Engineer's Toolset. Cisco Identity Service Engine (ISE). Cisco DNA Center. Router, Switch, WLC, and AP Installation. Administering Cisco best practices and standards in LAN switching (VTP, Spanning-Tree, Trunking, Vlans, Port-Security). Troubleshooting End Device connectivity. Troubleshooting Port Channels, Switch aggregation, Switch Stacking, Environmental Controls. Networking protocols (e.g., BGP, OSPF, IPSEC, HSRP, 802.11, QoS). Knowledge of the following: IPv4 subnetting. Access Control Lists. MPLS and DMVPN. Wireless site surveys. Fiber Optic cabling standards and troubleshooting. Solid understanding of the OSI model. Hands-on experience and understanding of Switches, Routers, WLCs, Hubs, Servers, Firewalls. Microsoft Office and Microsoft Visio. IPv6 knowledge is a plus. 1-2 years of experience administering Cisco routers, voice gateways, switches, WLCs, preferred. CCNA certification preferred. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge of network technology. Ability to learn and apply concepts. Ability to follow technical directions. Ability to apply analytical skills in resolving issues. The classification for this position is Network Infrastructure Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
Apr 25, 2024
Full Time
Job Location: The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: OA-ITSD is seeking a highly motivated candidate to assist in managing the State Network Infrastructure. Besides a strong foundation of the OSI model and networking protocols, the candidate should have experience with Cisco Switching and routing fundamentals, spanning-tree, LAN management, port channels, TACACS+, DHCP, and DNS. This candidate will be responsible for troubleshooting complex network issues, installing and replacing new network hardware, and maintaining ITSD configuration standards. The candidate must exhibit strong motivation in continuing education, be an expert multitasker, and effectively communicate, both written and verbal, with customers, vendors, and IT peers. This position is with the Office of Administration, Information Technology Services Division (ITSD) and supports all consolidated State Agencies. Overnight travel, after-hours work, and on-call is required. ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. Responsible for the configuration, deployment, monitoring, troubleshooting, and analysis of Wide Area Networks (WAN). Local Area Networks (LAN) and Wireless infrastructure. Will be responsible for extensive campus hardware replacement throughout the State of Missouri. Works closely with Network architect to implement Network related features and solutions. Works closely with customers and Tier I/II staff to troubleshoot wired and wireless client connectivity issues. Document all aspects of network infrastructure setups, configurations, contacts, etc. Ability to: Prioritize requests, work under tight deadlines, and handle urgent issues promptly and reliably. Deliver work of the highest standards on time. Be organized and detailed in documentation during planning, making changes, and post-deployments. Communicate effectively, both written and verbal, with customers, vendors, and IT peers. Interpret and apply standards, policies, procedures, and guidelines. Proactively identify inefficiencies and act as a catalyst for continuous improvement via proposed solutions. Working knowledge of the following: Cisco Router and Switch configuration, operation, and troubleshooting. Cisco WLAN Controller (WLC) and AP configuration, operation and troubleshooting. Solar Winds Network Performance Monitor, Network Configuration Manager, and Engineer's Toolset. Cisco Identity Service Engine (ISE). Cisco DNA Center. Router, Switch, WLC, and AP Installation. Administering Cisco best practices and standards in LAN switching (VTP, Spanning-Tree, Trunking, Vlans, Port-Security). Troubleshooting End Device connectivity. Troubleshooting Port Channels, Switch aggregation, Switch Stacking, Environmental Controls. Networking protocols (e.g., BGP, OSPF, IPSEC, HSRP, 802.11, QoS). Knowledge of the following: IPv4 subnetting. Access Control Lists. MPLS and DMVPN. Wireless site surveys. Fiber Optic cabling standards and troubleshooting. Solid understanding of the OSI model. Hands-on experience and understanding of Switches, Routers, WLCs, Hubs, Servers, Firewalls. Microsoft Office and Microsoft Visio. IPv6 knowledge is a plus. 1-2 years of experience administering Cisco routers, voice gateways, switches, WLCs, preferred. CCNA certification preferred. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge of network technology. Ability to learn and apply concepts. Ability to follow technical directions. Ability to apply analytical skills in resolving issues. The classification for this position is Network Infrastructure Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: OA-ITSD is seeking a highly motivated candidate to assist in managing the State Network Infrastructure. Besides a strong foundation of the OSI model and networking protocols, the candidate should have experience with Cisco Switching and routing fundamentals, spanning tree, LAN management, port channels, TACACS+, DHCP, and DNS. This candidate will be responsible for troubleshooting complex network issues, installing and replacing new network hardware, and maintaining ITSD configuration standards. The candidate must exhibit strong motivation in continuing education, be an expert multitasker, and effectively communicate, both written and verbal, with customers, vendors, and IT peers. This position is with the Office of Administration, Information Technology Services Division (ITSD) and supports all consolidated State Agencies. Overnight travel, after-hours work, and on-call is required. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: Responsible for the configuration, deployment, monitoring, troubleshooting, and analysis of Wide Area Networks (WAN), Local Area Networks (LAN) and Wireless infrastructure. Will be responsible for extensive campus hardware replacement throughout the State of Missouri. Works closely with Network architect to implement Network related features and solutions. Works closely with customers and Tier I/II staff to troubleshoot wired and wireless client connectivity issues. Document all aspects of network infrastructure setups, configurations, contacts, etc. Prioritize requests, work under tight deadlines, handle urgent issues promptly and reliably deliver work of the highest standards on time. Be organized and detailed in documentation during planning, making changes, and post-deployments. Communicate effectively, both written and verbal, with customers, vendors, and IT peers. Interpret and apply standards, policies, procedures, and guidelines. Proactively identify inefficiencies and act as a catalyst for continuous improvement via proposed solutions. Working knowledge of the following: Cisco Router and Switch configuration, operation, and troubleshooting. Cisco WLAN Controller (WLC) and AP configuration, operation and troubleshooting. Solar Winds Network Performance Monitor, Network Configuration Manager, and Engineer's Toolset. Cisco Identity Service Engine (ISE). Cisco DNA Center. Router, Switch, WLC, and AP Installation. Administering Cisco best practices and standards in LAN switching (VTP, Spanning-Tree, Trunking, Vlans, Port-Security). Troubleshooting End-device connectivity. Troubleshooting Port Channels, Switch aggregation, Switch Stacking, Environmental Controls. Networking protocols (e.g., BGP, OSPF, IPSEC, HSRP, 802.11, QoS). Knowledge of the following: IPv4 subnetting. Access Control Lists. MPLS and DMVPN. Wireless site surveys. Fiber Optic cabling standards and troubleshooting. Solid understanding of the OSI model. Hands-on experience and understanding of Switches, Routers, WLCs, Hubs, Servers, Firewalls. Microsoft Office and Microsoft Visio. IPv6 knowledge is a plus. 1-2 years of experience administering Cisco routers, voice gateways, switches, WLCs, and preferred. CCNA certification preferred. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant. Knowledge of network technology. Ability to learn and apply concepts. Ability to follow technical directions. Ability to apply analytical skills in resolving issues. The classification for this position is Network Infrastructure Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
Apr 12, 2024
Full Time
Job Location: The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: OA-ITSD is seeking a highly motivated candidate to assist in managing the State Network Infrastructure. Besides a strong foundation of the OSI model and networking protocols, the candidate should have experience with Cisco Switching and routing fundamentals, spanning tree, LAN management, port channels, TACACS+, DHCP, and DNS. This candidate will be responsible for troubleshooting complex network issues, installing and replacing new network hardware, and maintaining ITSD configuration standards. The candidate must exhibit strong motivation in continuing education, be an expert multitasker, and effectively communicate, both written and verbal, with customers, vendors, and IT peers. This position is with the Office of Administration, Information Technology Services Division (ITSD) and supports all consolidated State Agencies. Overnight travel, after-hours work, and on-call is required. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: Responsible for the configuration, deployment, monitoring, troubleshooting, and analysis of Wide Area Networks (WAN), Local Area Networks (LAN) and Wireless infrastructure. Will be responsible for extensive campus hardware replacement throughout the State of Missouri. Works closely with Network architect to implement Network related features and solutions. Works closely with customers and Tier I/II staff to troubleshoot wired and wireless client connectivity issues. Document all aspects of network infrastructure setups, configurations, contacts, etc. Prioritize requests, work under tight deadlines, handle urgent issues promptly and reliably deliver work of the highest standards on time. Be organized and detailed in documentation during planning, making changes, and post-deployments. Communicate effectively, both written and verbal, with customers, vendors, and IT peers. Interpret and apply standards, policies, procedures, and guidelines. Proactively identify inefficiencies and act as a catalyst for continuous improvement via proposed solutions. Working knowledge of the following: Cisco Router and Switch configuration, operation, and troubleshooting. Cisco WLAN Controller (WLC) and AP configuration, operation and troubleshooting. Solar Winds Network Performance Monitor, Network Configuration Manager, and Engineer's Toolset. Cisco Identity Service Engine (ISE). Cisco DNA Center. Router, Switch, WLC, and AP Installation. Administering Cisco best practices and standards in LAN switching (VTP, Spanning-Tree, Trunking, Vlans, Port-Security). Troubleshooting End-device connectivity. Troubleshooting Port Channels, Switch aggregation, Switch Stacking, Environmental Controls. Networking protocols (e.g., BGP, OSPF, IPSEC, HSRP, 802.11, QoS). Knowledge of the following: IPv4 subnetting. Access Control Lists. MPLS and DMVPN. Wireless site surveys. Fiber Optic cabling standards and troubleshooting. Solid understanding of the OSI model. Hands-on experience and understanding of Switches, Routers, WLCs, Hubs, Servers, Firewalls. Microsoft Office and Microsoft Visio. IPv6 knowledge is a plus. 1-2 years of experience administering Cisco routers, voice gateways, switches, WLCs, and preferred. CCNA certification preferred. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant. Knowledge of network technology. Ability to learn and apply concepts. Ability to follow technical directions. Ability to apply analytical skills in resolving issues. The classification for this position is Network Infrastructure Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov