LOS ANGELES COUNTY
Los Angeles, California, United States
Mar 20, 2024
Full Time
Position/Program Information FILING DATES: Applications will be accepted starting Wednesday, March 20, 2024, 8:00 a.m., PT through Wednesday, April 3, 2024, 4:59 p.m., PT. EXAM NUMBER: 49128G TYPE OF RECRUITMENT: Open Competitive Job Opportunity APPLICANTS MUST MEET THE SELECTION REQUIREMENTS BY THE LAST DATE OF FILING WITHHOLD: No withhold will be accepted for this examination DEFINITION: Performs specialized staff work in the design, development and delivery of staff development training programs and activities for the Department of Public Social Services. CLASSIFICATION STANDARDS: Positions allocable to this class participate in the planning and development of staff development training programs and related activities for the Department of Public Social Services. Incumbents also conduct training in classrooms or via audio/video media. They must have well-developed written communication skills and the ability to speak effectively in front of cameras and before groups of people. Essential Job Functions Plans, designs, develops and delivers the Employee Orientation/Induction, public assistance benefit programs and reinforcement training based on identified training needs and/or input provided by management staff. Participates in the determination of departmental training needs, based on needs assessment and analysis, consultation, investigation and evaluation of requests. Confers with management and staff inside and outside the Department in developing training programs to increase staff effectiveness in providing quality service to participants and consumers. Plans, designs, and develops appropriate delivery methods, including Instructor-Led Training, Intranet, Multimedia Computer Based Training, audio/video, CD-ROM, etc. Identifies, organizes and sequences subject matter to be taught in training programs to assure maximum effectiveness. Develops training programs, including curriculum, lesson plans, syllabus, trainers' guide, using instructional system design. Schedules and conducts/facilitates Instructor-Led Training, multimedia Computer-Based Training, audio/video training, etc. Maintains records of training programs and activities, and employee participation and attendance. Participates in developing evaluation studies and measurement tools to aid in assessing the effectiveness of training programs and in improving their quality; reviews and evaluates the effectiveness of departmental training programs. Works with new and emerging multimedia training technology. Researches, analyzes, develops and monitors departmental training contracts as needed. Completes administrative assignments as needed. Requirements SELECTION REQUIREMENTS: Option 1: A Bachelor's degree* from an accredited college or university in Education, Training and Development, Communication, or a closely related field AND one (1) year's experience in a supervisory** or staff capacity*** . Option 2: An Associate degree* from an accredited college AND two (2) years' experience in a supervisory** or staff capacity***, one (1) year of which must have been in planning, developing and conducting staff development training programs. Junior-class standing*** in an accredited four-year college or university may be substituted for the Associate degree. Option 3: Three (3) years' experience in a supervisory** or staff capacity***, one (1) year of which must have been in planning, developing and conducting staff development training programs. Note: Credit for experience is given based on a 40-hour workweek. Part time experience is credited on a part time ratio, such as 20 hours per week for two months equals one month of experience. SPECIAL REQUIREMENTS INFORMATION: *In order to qualify under options 1 or 2, you MUST include a legible copy of the official diploma, official transcripts, official letter, evaluation report of a transcript or certificate of completion with your application or within ten (10) calendar days from application submission. Official transcript and official letter are defined as transcript or letter that bears the college seal and states "official and/or copy" issued by the schools Registrar Office. A printout of the transcript from the school's website is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE) of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. **Supervision is defined as a position that has formal technical and administrative responsibility for the supervision of at least three (3) subordinate employees typically in the same or related occupational series. The supervisory employee may not engage regularly in the same work as his/her subordinates more than 40 percent of the time. The responsibilities delegated to a supervisory position are to direct employees and ensure the satisfactory performance of work objectives. This formal authority includes establishing job descriptions, assigning and reviewing work, approving absences and leave requests, evaluating performance, taking disciplinary actions, and counseling. ***Staff Capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and, programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. ****Achievement of Junior-class standing in an accredited college by earning 60 semester units or 90 quarter units may be substituted for an Associate degree provided other training or experience requirements have been met. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. ENDORSEMENT OF COUNTY QUALIFICATIONS: Experience gained in a position performing similar kinds of work which provides the knowledge, skills, and abilities required for the higher-level position will be accepted. Experience claimed will be verified and evaluated to determine if the type, level or length of experience is qualifying. Applicants must supply sufficient information for this evaluation to be made. County employees who wish to meet the requirements using out-of-class experience must provide, within ten (10) calendar days of filing, written proof of this experience in a Verification of Experience Letter (VOEL) signed and approved by their Departmental Human Resources Manager or authorized representative. Employees do not need to submit such verification if they hold or have held one of the positions listed in the requirements, or a position deemed to be at equivalent level. Credit will only be given for out-of-class experience to meet the selection requirements. Additional Information IMPORTANT NOTES: Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . EXAMINATION CONTENT: The examination will consist of two (2) Parts, weighted at 100% . Part I: A multiple choice test measuring: Written Expression Data Analysis and Interpretation/Mathematics Reading Comprehension Part II: A multiple choice and/or simulation assessment measuring: Professional Potential Generating New Ideas Analyzing Information Responsibility Learning Quickly Working to High Quality Standards Coping with Uncertainty Adapting to Change Achievement Using Time Efficiently Willingness to Learn Working Relationships Applicants must meet the Selection Requirements and achieve a combined passing score of 70% or higher on Parts I and II to be placed on the eligible list. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add AdamValdivia@dpss.lacounty.gov , info@governmentjobs.com , Noreply@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , donotreply@amcatmail.com , and the domains dpss.lacounty.gov and hr.lacounty.gov to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via E-mail or USPS, depending on your chosen method of contact in the supplemental questionnaire. Test scores cannot be given over the phone. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in order of their score group for a period of twelve (12) months following the date of promulgation. VACANCY INFORMATION: The resulting eligible list will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website http://www.governmentjobs.com/careers/county . Applicants must submit all applicable documents (i.e., Diploma, Official Transcript, Evaluation Report of Transcript, Certificate, Verification of Experience Letter, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to ExamsUnit@dpss.lacounty.gov but must be received within ten (10) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name, Staff Development Specialist, Welfare, PSS and exam number, 49128G. Acceptance of your application depends on whether you clearly show that you meet the Selection Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. Utilizing verbiage from the Class Specification and/or Selection Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Public Social Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name, Staff Development Specialist, Welfare, PSS, and exam number, 49128G in the subject line, to ExamsUnit@dpss.lacounty.gov . TESTING ACCOMMODATIONS INFORMATION AND COORDINATOR CONTACT INFORMATION: If you need accommodation to take a written test, let us know by contacting the following ADA/Testing Coordinator at LassandraHill@dpss.lacounty.gov (562) 551-3384. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Adam Valdivia Department Contact Phone: (562) 566-7537 Department Contact Email: ExamsUnit@dpss.lacounty.gov For more information on Employment Information, click on the link below: http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: 4/3/2024 5:00 PM Pacific