LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information COUNTY OF LOS ANGELES PROBATION DEPARTMENT EXAM NUMBER: F8618K FILING PERIOD: FEBRUARY 28, 2024, AT 5:00 P.M. (PT) UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE TYPE OF RECRUITMENT: Open Competitive Job Opportunity The Los Angeles County Probation Department is leading the way in rebuilding lives and making our communities healthier and safer. Working hand in hand with the Board of Supervisors and partner agencies, our goal is to promote rehabilitation and reduce recidivism through a " Care First, Jails Last" approach. Are you looking for a place to make a difference in people's lives? Are you passionate about helping and guiding youth? Are you a respected and creative member of the community? The Probation Department is looking for highly motivated individuals who can assist and advise youth on ways to redirect behavior into pro-social channels; while assisting youth in managing their behavior through coaching, counseling, and acknowledging pro-social behavior. Do you see yourself making a difference in the organization's mission and the community? Then join our team! CLASSIFICATION STANDARDS: Ensures order and security during normal nighttime sleeping hours in a facility maintained for the custody, care, treatment or rehabilitation of probation youth. Officers must be able to restrain probation youth physically. Essential Job Functions Ensures the care and safety of probation youth during normal nighttime sleeping hours. Makes periodic rounds of the living unit to verify the presence of all probation youth assigned and to guard against problems such as fires. Maintains order and security in the living unit and investigates unusual sounds and occurrences. Takes appropriate action to prevent escapes, rule infractions, or other disturbances and observes and records the behavior and actions of individual probation youth and comforts or disciplines as necessary. Inspects bedding to prevent misuse and ensure safety, and monitors ventilation and heating levels in the living unit to maintain a comfortable environment. Ensures that injured or ill probation youth obtain nursing or medical attention. Carries out standard procedures for the admission or release of probation youth including orientation to the facility and assignment to living quarters. Supervises probation youth on awakening, dressing, and preparing their sleeping area for the day. Restrains or assists in restraining combative or emotionally disturbed probation youth. Keeps records, makes reports, and performs other clerical duties as assigned. Transports or prepares probation youth for transportation to medical care facilities, courts, or other locations. Requirements SELECTION REQUIREMENTS: Graduation from an accredited* high school** -OR- A California High School Proficiency Certificate** awarded by the California State Board of Education***. Candidates must meet the qualifications for designation as a Peace Officer within the Probation Department, including, but not limited to: 1) No Felony Convictions 2) Citizenship - Must be legally authorized to work in the United States under federal law. Applicants will be required to submit their documents during the background process. 3) At least 21 years of age at the time of appointment Appointees will be required to meet the State mandated CORE training requirements as defined by Standards for Training in Corrections. PHYSICAL CLASS: IV - Arduous: This class involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinary physical activity such as those in Safety positions. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. SPECIAL REQUIREMENT INFORMATION: SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains pre-investigative questions that will be utilized as part of the background investigation process to ensure applicants meet the selection requirements and standards set forth by the Los Angeles County Probation Department. Applicants who fail the supplemental questionnaire will be disqualified and have to wait six (6) months from the date of the disqualification to reapply. STRUCTURED INTERVIEW As part of the hiring interview process, candidates who pass the multiple choice and/or simulation assessment(s) will be required to participate in the structured interview in compliance with the California Code of Regulations, Peace Officer Oral Interview (§ 1952). Every peace officer applicant will be interviewed prior to employment to determine the applicant's suitability for law enforcement service in relation to the six mandated interview factors: experience, problem-solving ability, communication skills, interest/motivation, interpersonal skills, and community involvement/awareness. Applicants who fail the structured interview will be disqualified and will have to wait three (3) months from the date of disqualification to reapply. BACKGROUND INVESTIGATION A thorough background investigation will be conducted which may include, but is not limited to, the following: 1) Live Scan and Criminal Records Check 2) Polygraph Examination or Computer Voice Stress Analyzer Test. 3) Psychological Examination 4) Medical and Drug Screening Examination 5) Credit Check 6) Juvenile Corrections Officer Core physical agility examination Candidates who are found unsuitable for employment will be removed from the eligible register pursuant to Civil Service Rule 6.04, including but not limited to the following: Who is addicted to the use of intoxicating liquors or narcotics or habit-forming drugs; Who is guilty of conduct not compatible with County employment, whether or not it amounts to a crime; Who has been dismissed or has resigned in lieu of discharge from any position, public or private, for any cause which would be a cause for dismissal from County service; or whose record of employment has not been satisfactory in the County service, or with any other agency or firm; Who has abandoned any position in County service or been absent from duty without leave of absence duly granted; Who has made material false statement or who has attempted any deception or fraud in connection with this or any other civil service examinations; Who refuses to execute the oath as prescribed by law; Who refuses to be fingerprinted; Who refuses to take or fails to pass the prescribed medical examination. *In accordance with the provisions of California Government Code Section 1031(e), accredited high schools are those accredited by certifying organizations recognized by the United States Department of Education and include accredited public and non-public high schools in the United States and accredited United States Department of Defense high schools. **IN ORDER TO QUALIFY, YOU MUST IDENTIFY THE HIGH SCHOOL DIPLOMA/GED/ CALIFORNIA HIGH SCHOOL PROFICIENCY CERTIFICATE ON THE JOB APPLICATION AND ATTACH/UPLOAD A LEGIBLE COPY OF THE HIGH SCHOOL DIPLOMA/GED/ CALIFORNIA HIGH SCHOOL PROFICIENCY CERTIFICATE OR OFFICIAL TRANSCRIPTS OR OFFICIAL LETTER FROM THE ACCREDITED INSTITUTION, WHICH SHOWS THE DIPLOMA/CERTIFICATE AWARDED WITH REGISTRAR'S SIGNATURE AND/OR SCHOOL SEAL WITH YOUR APPLICATION AT THE TIME OF FILING OR WITHIN 15 CALENDAR DAYS FROM APPLICATION SUBMISSION OR YOUR APPLICATION MAY BE REJECTED. YOU MAY EMAIL THE REQUIRED DOCUMENTS TO EXAMINATIONS@PROBATION.LACOUNTY.GOV . ***A California High School Proficiency Certificate is awarded by passing the General Educational Development Test (GED) or the California High School Proficiency Examination (CHSPE) tests. Positions to this class will be required to possess a certificate of completion of a 40-hour introductory training course on the laws of arrest under Penal Code Section 832 and Commission on Peace Officer Standards and Training (POST) within 90 days of appointment to the position. Additional Information EXAMINATION CONTENT: This examination process will consist of a multiple choice and/or simulation assessment(s) weighted 100% assessing: Written English Following Instructions Numerical Calculation Achievement Professional Potential Responsibility Teamwork Applicants must meet the Selection Requirements and receive a passing score of 70% or higher in order to be placed on the eligible register. MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. NOTE: All notifications, including invitation letters, will be sent electronically to the email address provided on your application. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Dora.xie@probation.lacounty.gov klent@hr.lacounty.gov info@governmentjobs.com talentcentral@shl.com donot-reply@amcatmail.com Los Angeles County will not consider claims of not viewing or receiving electronic notifications a valid reason for late test administration or rescheduling an examination component. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATIONS: Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. You can also access test preparation for the computerized portion of the test by going to https://www.shldirect.com/en-us/practice-tests/ . While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. To access the Los Angeles County Probation Department Pre-Academy Fitness Guide, click here: http://file.lacounty.gov/probation/cms1_248934.pdf ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date they are promulgated. As a result of a special study conducted in accordance with Civil Service Rule 11.01 (D), successful candidates shall be assembled into separate groups as follows: Band V: 101%- 110% Band 1: 70% - 100% Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete in this examination more than once every twelve (12) months. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Probation Department. AVAILABLE SHIFT: Nights APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline. You may be required to verify your email address. Verification only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance your online application's security and ensure you do not enter an incorrect email address. Applicants may upload required or additional documents (i.e. copy of degree, certification, etc.) as attachment(s) at the time of filing. If you are unable to attach the required and/or additional documents at the time of filing, you may email to examinations@probation.lacounty.gov . Please include your name, examination number, and examination title. Fill out your application completely. The acceptance of your application depends on whether you have CLEARLY shown that you meet the SELECTION REQUIREMENTS. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application and/or supplemental questionnaire is incomplete, it may be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . Applications may be rejected at any stage of the selection process. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Test results cannot be given over the telephone. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using family member or friend's user ID and password may erase a candidate's original application record and will result in an automatic rejection of your application. TESTING ACCOMMODATION: If you require an accommodation to compete fairly in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form and provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. LA County Public Library may require prior reservation to use their computers. Please visit the following link at https://lacountylibrary.org/library-locator/ for more information. Department Contact Name: Probation Examinations Unit, Sworn Exams Department Contact Number: (562) 940-2659 ADA accommodation Email: TestingAccommodations@hr.lacounty.gov Department Contact Email: examinations@probation.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (877) 988-7800 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information COUNTY OF LOS ANGELES PROBATION DEPARTMENT EXAM NUMBER: F8618K FILING PERIOD: FEBRUARY 28, 2024, AT 5:00 P.M. (PT) UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE TYPE OF RECRUITMENT: Open Competitive Job Opportunity The Los Angeles County Probation Department is leading the way in rebuilding lives and making our communities healthier and safer. Working hand in hand with the Board of Supervisors and partner agencies, our goal is to promote rehabilitation and reduce recidivism through a " Care First, Jails Last" approach. Are you looking for a place to make a difference in people's lives? Are you passionate about helping and guiding youth? Are you a respected and creative member of the community? The Probation Department is looking for highly motivated individuals who can assist and advise youth on ways to redirect behavior into pro-social channels; while assisting youth in managing their behavior through coaching, counseling, and acknowledging pro-social behavior. Do you see yourself making a difference in the organization's mission and the community? Then join our team! CLASSIFICATION STANDARDS: Ensures order and security during normal nighttime sleeping hours in a facility maintained for the custody, care, treatment or rehabilitation of probation youth. Officers must be able to restrain probation youth physically. Essential Job Functions Ensures the care and safety of probation youth during normal nighttime sleeping hours. Makes periodic rounds of the living unit to verify the presence of all probation youth assigned and to guard against problems such as fires. Maintains order and security in the living unit and investigates unusual sounds and occurrences. Takes appropriate action to prevent escapes, rule infractions, or other disturbances and observes and records the behavior and actions of individual probation youth and comforts or disciplines as necessary. Inspects bedding to prevent misuse and ensure safety, and monitors ventilation and heating levels in the living unit to maintain a comfortable environment. Ensures that injured or ill probation youth obtain nursing or medical attention. Carries out standard procedures for the admission or release of probation youth including orientation to the facility and assignment to living quarters. Supervises probation youth on awakening, dressing, and preparing their sleeping area for the day. Restrains or assists in restraining combative or emotionally disturbed probation youth. Keeps records, makes reports, and performs other clerical duties as assigned. Transports or prepares probation youth for transportation to medical care facilities, courts, or other locations. Requirements SELECTION REQUIREMENTS: Graduation from an accredited* high school** -OR- A California High School Proficiency Certificate** awarded by the California State Board of Education***. Candidates must meet the qualifications for designation as a Peace Officer within the Probation Department, including, but not limited to: 1) No Felony Convictions 2) Citizenship - Must be legally authorized to work in the United States under federal law. Applicants will be required to submit their documents during the background process. 3) At least 21 years of age at the time of appointment Appointees will be required to meet the State mandated CORE training requirements as defined by Standards for Training in Corrections. PHYSICAL CLASS: IV - Arduous: This class involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinary physical activity such as those in Safety positions. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. SPECIAL REQUIREMENT INFORMATION: SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains pre-investigative questions that will be utilized as part of the background investigation process to ensure applicants meet the selection requirements and standards set forth by the Los Angeles County Probation Department. Applicants who fail the supplemental questionnaire will be disqualified and have to wait six (6) months from the date of the disqualification to reapply. STRUCTURED INTERVIEW As part of the hiring interview process, candidates who pass the multiple choice and/or simulation assessment(s) will be required to participate in the structured interview in compliance with the California Code of Regulations, Peace Officer Oral Interview (§ 1952). Every peace officer applicant will be interviewed prior to employment to determine the applicant's suitability for law enforcement service in relation to the six mandated interview factors: experience, problem-solving ability, communication skills, interest/motivation, interpersonal skills, and community involvement/awareness. Applicants who fail the structured interview will be disqualified and will have to wait three (3) months from the date of disqualification to reapply. BACKGROUND INVESTIGATION A thorough background investigation will be conducted which may include, but is not limited to, the following: 1) Live Scan and Criminal Records Check 2) Polygraph Examination or Computer Voice Stress Analyzer Test. 3) Psychological Examination 4) Medical and Drug Screening Examination 5) Credit Check 6) Juvenile Corrections Officer Core physical agility examination Candidates who are found unsuitable for employment will be removed from the eligible register pursuant to Civil Service Rule 6.04, including but not limited to the following: Who is addicted to the use of intoxicating liquors or narcotics or habit-forming drugs; Who is guilty of conduct not compatible with County employment, whether or not it amounts to a crime; Who has been dismissed or has resigned in lieu of discharge from any position, public or private, for any cause which would be a cause for dismissal from County service; or whose record of employment has not been satisfactory in the County service, or with any other agency or firm; Who has abandoned any position in County service or been absent from duty without leave of absence duly granted; Who has made material false statement or who has attempted any deception or fraud in connection with this or any other civil service examinations; Who refuses to execute the oath as prescribed by law; Who refuses to be fingerprinted; Who refuses to take or fails to pass the prescribed medical examination. *In accordance with the provisions of California Government Code Section 1031(e), accredited high schools are those accredited by certifying organizations recognized by the United States Department of Education and include accredited public and non-public high schools in the United States and accredited United States Department of Defense high schools. **IN ORDER TO QUALIFY, YOU MUST IDENTIFY THE HIGH SCHOOL DIPLOMA/GED/ CALIFORNIA HIGH SCHOOL PROFICIENCY CERTIFICATE ON THE JOB APPLICATION AND ATTACH/UPLOAD A LEGIBLE COPY OF THE HIGH SCHOOL DIPLOMA/GED/ CALIFORNIA HIGH SCHOOL PROFICIENCY CERTIFICATE OR OFFICIAL TRANSCRIPTS OR OFFICIAL LETTER FROM THE ACCREDITED INSTITUTION, WHICH SHOWS THE DIPLOMA/CERTIFICATE AWARDED WITH REGISTRAR'S SIGNATURE AND/OR SCHOOL SEAL WITH YOUR APPLICATION AT THE TIME OF FILING OR WITHIN 15 CALENDAR DAYS FROM APPLICATION SUBMISSION OR YOUR APPLICATION MAY BE REJECTED. YOU MAY EMAIL THE REQUIRED DOCUMENTS TO EXAMINATIONS@PROBATION.LACOUNTY.GOV . ***A California High School Proficiency Certificate is awarded by passing the General Educational Development Test (GED) or the California High School Proficiency Examination (CHSPE) tests. Positions to this class will be required to possess a certificate of completion of a 40-hour introductory training course on the laws of arrest under Penal Code Section 832 and Commission on Peace Officer Standards and Training (POST) within 90 days of appointment to the position. Additional Information EXAMINATION CONTENT: This examination process will consist of a multiple choice and/or simulation assessment(s) weighted 100% assessing: Written English Following Instructions Numerical Calculation Achievement Professional Potential Responsibility Teamwork Applicants must meet the Selection Requirements and receive a passing score of 70% or higher in order to be placed on the eligible register. MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. NOTE: All notifications, including invitation letters, will be sent electronically to the email address provided on your application. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Dora.xie@probation.lacounty.gov klent@hr.lacounty.gov info@governmentjobs.com talentcentral@shl.com donot-reply@amcatmail.com Los Angeles County will not consider claims of not viewing or receiving electronic notifications a valid reason for late test administration or rescheduling an examination component. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATIONS: Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. You can also access test preparation for the computerized portion of the test by going to https://www.shldirect.com/en-us/practice-tests/ . While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. To access the Los Angeles County Probation Department Pre-Academy Fitness Guide, click here: http://file.lacounty.gov/probation/cms1_248934.pdf ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date they are promulgated. As a result of a special study conducted in accordance with Civil Service Rule 11.01 (D), successful candidates shall be assembled into separate groups as follows: Band V: 101%- 110% Band 1: 70% - 100% Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete in this examination more than once every twelve (12) months. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Probation Department. AVAILABLE SHIFT: Nights APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline. You may be required to verify your email address. Verification only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance your online application's security and ensure you do not enter an incorrect email address. Applicants may upload required or additional documents (i.e. copy of degree, certification, etc.) as attachment(s) at the time of filing. If you are unable to attach the required and/or additional documents at the time of filing, you may email to examinations@probation.lacounty.gov . Please include your name, examination number, and examination title. Fill out your application completely. The acceptance of your application depends on whether you have CLEARLY shown that you meet the SELECTION REQUIREMENTS. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application and/or supplemental questionnaire is incomplete, it may be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . Applications may be rejected at any stage of the selection process. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Test results cannot be given over the telephone. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using family member or friend's user ID and password may erase a candidate's original application record and will result in an automatic rejection of your application. TESTING ACCOMMODATION: If you require an accommodation to compete fairly in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form and provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. LA County Public Library may require prior reservation to use their computers. Please visit the following link at https://lacountylibrary.org/library-locator/ for more information. Department Contact Name: Probation Examinations Unit, Sworn Exams Department Contact Number: (562) 940-2659 ADA accommodation Email: TestingAccommodations@hr.lacounty.gov Department Contact Email: examinations@probation.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (877) 988-7800 For detailed information, please click here
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Public Guardian and Public Administrator Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor to oversee the Public Guardian and Public Administrator programs. In addition to the direct supervision of staff, individuals in this position may be responsible for designing, implementing and evaluating Public Guardian and Public Administrator services, overseeing scopes of works, serving as a resource to Placer communities and key stakeholders, and representing the Public Guardian and Public Administrator programs within statewide collaboratives. Individuals in this position must be organized, analytical, and open to supervising a diverse set of staff. The ideal candidate will have a general knowledge of the various types of conservatorships utilized in Placer County, be comfortable working in civil and criminal legal systems, and have a general understanding of estate management concepts. Quality Assurance/Quality Improvement Programs The Adult System of Care division of the Health & Human Services Department is seeking a Quality Management Supervisor to oversee the Quality Assurance/Quality Improvement programs for both In Home Supportive Services and the county Behavioral Health Plan (mental health and substance use services). Responsibilities under these programs include oversight of internal and external audits, state fair hearings, fraud/compliance monitoring, trainings, contract adherence, policy development, and data analytics and monitoring. This position will collaborate with various internal managers and supervisors, contracted providers, and external county and state entities. The Supervisor is responsible for SOC compliance with State and Federal regulations The location for this position is the Placer County Government Center in Auburn with travel required between SOC locations and provider sites. Housing Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor. The Supervisor's responsibilities will include but are not limited to the administration and/or operation of a transitional housing program, administration of federal tenant/project-based permanent supportive housing voucher programs, federal and state budget management/administration, housing database management, and oversight of clinical case management. Furthermore, this position serves as a program resource to Placer communities and key stakeholders. The ideal candidate is organized, analytical, and capable of supervising a diverse staff. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise. This classification is scheduled to receive a general wage increase of 4.0% in June 2024. To be included in the first round of application screening, please submit your application by April 17, 2024, at 8:00 p.m. Following this date, applications will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, coordinate and supervise the operational and clinical activities in support of assigned program(s); to plan, prioritize, assign, supervise, and review the work of assigned professional, clinical, technical, and clerical staff; to establish operational and/or clinical processes, methods, and procedures in support of assigned program area; to perform a variety of technical and specialized functions in support of assigned area of responsibility; and to function as a proactive and positive team leader within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinate staff and are responsible for a program area within a major work unit, division, or multi-disciplinary and collaborative program/project. Employees in this job class are assigned the responsibility for either one major, significant and complex program or multiple smaller and related programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from a Health and Human Services Program Manager or higher level management staff. Exercises direct supervision over professional, technical, clinical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and supervise the operational and clinical activities in support of assigned program area(s); effectively manage and monitor the allocation of designated resources, supervise and monitor the necessary record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Participate in the development and implementation of assigned program’s mission, goals, and objectives; establish operational and/or clinical processes, methods, and procedures to effectively meet the program’s goals and the clients’ needs. Plan, prioritize, assign, supervise and review the work of assigned professional, clinical, and administrative support staff according to program’s goals and objectives; act as primary resource to assigned staff regarding professional, programmatic, administrative, and/or operational issues. Review and evaluate operations and activities of assigned program/work unit; recommend improvements and modifications as necessary; maintain a variety of records and documentation and prepare reports on program operations and activities periodically and upon request. Identify and develop grant applications and/or program proposals; administer grants and monitor work performed under grant/program terms. Participate in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned programs; act as team member/leader for assigned projects/opportunities. Perform outreach activities with various community groups and other public agencies to identify and assess the health and human services needs of target client populations. Act as primary resource to clients, staff, and the general public regarding assigned program; supervise and coordinate treatment plan development; and oversee and participate in case management activities as necessary and as appropriate. Participate in the selection of assigned staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Participate in budget preparation and administration for assigned program areas; prepare cost estimates for budget recommendations; submit justifications for resource allocations; monitor and control expenditures. Represent assigned program/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; respond to inquiries; and promote the program’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four years of increasingly responsible experience in providing professional and/or clinical client services with at least two years of the qualifying experience at the journey level or higher. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specific and concentrated areas of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Designated positions may require possession of a specific license to perform and/or oversee clinical or medical functions in the State of California. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise in assigned program areas. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and applicable computer hardware/software. Principles and practices of supervision, training and performance evaluation. Principles of budget monitoring. Principles and practices of work safety. Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently analyze work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; observe and problem solve operational and technical issues; understand and explain Department's and program's policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time; see and hear with sufficient acuity to observe and be aware of client; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Supervise, train and evaluate assigned staff. Interpret and explain pertinent County and Department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned program operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Apr 04, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Public Guardian and Public Administrator Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor to oversee the Public Guardian and Public Administrator programs. In addition to the direct supervision of staff, individuals in this position may be responsible for designing, implementing and evaluating Public Guardian and Public Administrator services, overseeing scopes of works, serving as a resource to Placer communities and key stakeholders, and representing the Public Guardian and Public Administrator programs within statewide collaboratives. Individuals in this position must be organized, analytical, and open to supervising a diverse set of staff. The ideal candidate will have a general knowledge of the various types of conservatorships utilized in Placer County, be comfortable working in civil and criminal legal systems, and have a general understanding of estate management concepts. Quality Assurance/Quality Improvement Programs The Adult System of Care division of the Health & Human Services Department is seeking a Quality Management Supervisor to oversee the Quality Assurance/Quality Improvement programs for both In Home Supportive Services and the county Behavioral Health Plan (mental health and substance use services). Responsibilities under these programs include oversight of internal and external audits, state fair hearings, fraud/compliance monitoring, trainings, contract adherence, policy development, and data analytics and monitoring. This position will collaborate with various internal managers and supervisors, contracted providers, and external county and state entities. The Supervisor is responsible for SOC compliance with State and Federal regulations The location for this position is the Placer County Government Center in Auburn with travel required between SOC locations and provider sites. Housing Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor. The Supervisor's responsibilities will include but are not limited to the administration and/or operation of a transitional housing program, administration of federal tenant/project-based permanent supportive housing voucher programs, federal and state budget management/administration, housing database management, and oversight of clinical case management. Furthermore, this position serves as a program resource to Placer communities and key stakeholders. The ideal candidate is organized, analytical, and capable of supervising a diverse staff. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise. This classification is scheduled to receive a general wage increase of 4.0% in June 2024. To be included in the first round of application screening, please submit your application by April 17, 2024, at 8:00 p.m. Following this date, applications will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, coordinate and supervise the operational and clinical activities in support of assigned program(s); to plan, prioritize, assign, supervise, and review the work of assigned professional, clinical, technical, and clerical staff; to establish operational and/or clinical processes, methods, and procedures in support of assigned program area; to perform a variety of technical and specialized functions in support of assigned area of responsibility; and to function as a proactive and positive team leader within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinate staff and are responsible for a program area within a major work unit, division, or multi-disciplinary and collaborative program/project. Employees in this job class are assigned the responsibility for either one major, significant and complex program or multiple smaller and related programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from a Health and Human Services Program Manager or higher level management staff. Exercises direct supervision over professional, technical, clinical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and supervise the operational and clinical activities in support of assigned program area(s); effectively manage and monitor the allocation of designated resources, supervise and monitor the necessary record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Participate in the development and implementation of assigned program’s mission, goals, and objectives; establish operational and/or clinical processes, methods, and procedures to effectively meet the program’s goals and the clients’ needs. Plan, prioritize, assign, supervise and review the work of assigned professional, clinical, and administrative support staff according to program’s goals and objectives; act as primary resource to assigned staff regarding professional, programmatic, administrative, and/or operational issues. Review and evaluate operations and activities of assigned program/work unit; recommend improvements and modifications as necessary; maintain a variety of records and documentation and prepare reports on program operations and activities periodically and upon request. Identify and develop grant applications and/or program proposals; administer grants and monitor work performed under grant/program terms. Participate in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned programs; act as team member/leader for assigned projects/opportunities. Perform outreach activities with various community groups and other public agencies to identify and assess the health and human services needs of target client populations. Act as primary resource to clients, staff, and the general public regarding assigned program; supervise and coordinate treatment plan development; and oversee and participate in case management activities as necessary and as appropriate. Participate in the selection of assigned staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Participate in budget preparation and administration for assigned program areas; prepare cost estimates for budget recommendations; submit justifications for resource allocations; monitor and control expenditures. Represent assigned program/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; respond to inquiries; and promote the program’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four years of increasingly responsible experience in providing professional and/or clinical client services with at least two years of the qualifying experience at the journey level or higher. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specific and concentrated areas of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Designated positions may require possession of a specific license to perform and/or oversee clinical or medical functions in the State of California. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise in assigned program areas. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and applicable computer hardware/software. Principles and practices of supervision, training and performance evaluation. Principles of budget monitoring. Principles and practices of work safety. Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently analyze work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; observe and problem solve operational and technical issues; understand and explain Department's and program's policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time; see and hear with sufficient acuity to observe and be aware of client; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Supervise, train and evaluate assigned staff. Interpret and explain pertinent County and Department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned program operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information DEPARTMENT: FILING DATES: Applications will be accepted starting Monday, April 8, 2024, 8:00 a.m., PT until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: 49178D REPOSTING INFORMATION: This is a reposting to reopen the exam number 49178D, add Fair Chance Initiative and Anti-Racism, Diversity, and Inclusion (ARDI) paragraphs, update salary information and Supplemental Questionnaires. TYPE OF RECRUITMENT: Open Competitive Opportunity APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AT THE TIME OF FILING OUT-OF-CLASS EXPERIENCE: Out-of-Class experience will not be accepted for this examination. DEFINITION: Under close supervision, makes initial and continuing eligibility determinations for grants and public assistance programs' applicants and participants. CLASSIFICATION STANDARDS: This is the entry-level trainee class and positions of this class report to an Eligibility Supervisor. Eligibility Worker I distinguishes from the Eligibility Worker II class in that the latter class is a journey-level class and Eligibility Worker I receives on-the-job and classroom training. On-the-job and classroom training includes practical experience in interviewing public assistance applicants or participants to determine initial or continuing eligibility for public assistance grants and programs, and identifying problems requiring referral to social services staff. Upon completion of the one-year probationary period, incumbents are expected to be able to demonstrate the acquired knowledge and abilities necessary for advancement to the Eligibility Worker II class. Incumbents must be able to exercise interviewing and record-keeping techniques; to gather, record and evaluate client data; to understand and follow written instructions; to make arithmetic computations; and deal effectively with the public. Essential Job Functions Receives instruction and practical experience in the following activities: Interviews applicants or participants of public assistance to obtain financial and other eligibility data. Prepares the forms necessary for entering participant's financial and biographical data into the computer system; reviews computer generated data reports to verify and ensures data entered is accurate. Assists applicants or participants in completing the necessary documents. Explains provisions of the various public assistance programs, applicable Federal and State regulations, County's policies, and legal rights and responsibilities of applicants or participants in public assistance programs. Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, such as CalWORKS, General Relief, CalFresh, Medi-Cal, Foster Care or other public assistance programs. Contacts individuals, agencies, insurance companies, schools and other relevant institutions to verify or clarify information provided by the applicants or participants to resolve discrepancies. Searches various income and eligibility-related computer databases to ascertain whether the applicants or participants are receiving income from other sources of public assistance aids or programs, and to further assess eligibility status. Computes benefits for eligible applicants or participants of public assistance programs, determine whether funds can be authorized for special needs, initiates and updates program participants' financial information and documents. Organizes, monitors and prioritizes assigned cases to ensure necessary case records and documents are properly filed, processed, verified and updated within specific time limits established by legislation and regulations. Makes preliminary assessment of applicants or program participants' social situation to determine potential problems which would require making referrals to social services staff. Refers applicants or program participants to appropriate County departments, community-based organizations and other agencies for services and resources to address their immediate and long-term needs. Follows existing procedures and criteria to identify suspected cases of welfare fraud for referrals to the Welfare Fraud Prevention and Investigation unit. Verifies earnings or incomes to compute the amount of over-payment or over-issuance, generate over-payment reports and Notices of Action, and, when appropriate, make referrals to the Welfare Fraud Prevention and Investigation unit as needed. Initiates a job referral for potentially employable applicants and participants of public assistance programs as needed Makes home calls or site visits to interview participants to clarify or verify eligibility or other information as needed. Requirements MINIMUM REQUIREMENTS: Option 1*: Completion of 60 semester units or 90 quarter units of work in an accredited college. Option 2: Two years of clerical experience. Note: Credit for experience is given based on a 40-hour workweek. Part time experience is credited on a part time ratio, such as 20 hours per week for two months equals one month of experience. SPECIAL REQUIREMENTS INFORMATION: *In order to qualify under option 1, you MUST include a legible copy of the official diploma, official transcripts, official letter, evaluation report of a transcript, or a certificate of completion with your application or within ten (10) calendar days from application submission. Official transcript and official letter are defined as a transcript or letter that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information IMPORTANT NOTES: Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . EXAMINATION CONTENT: This examination will consist of multiple-choice test weighted 100% covering the following: Written Expression Reading Comprehension Data Analysis and Interpretation/Basic Mathematics Customer Focus Learning Potential Responsibility Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher in the examination in order to be placed on the eligible register. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add JennyZeng@dpss.lacounty.gov, info@governmentjobs.com , Noreply@governmentjobs.com , EWCentralHiring@dpss.lacounty.gov, talentcentral@shl.com , noreply@proctoru.com , donotreply@amcatmail.com and the domains dpss.lacounty.gov , hr.lacounty.gov , and governmentjobs.com to your email address list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. In the event candidates pass examination and EW Central Hiring emails/calls candidates, candidates may also elect to receive text message notifications from EW Central Hiring by turning on the text message notifications in your governmentjobs.com account. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via E-mail or USPS, depending on your chosen method of contact in the supplemental questionnaire. Test scores cannot be given over the phone. Standardized and copyrighted examination materials are not subject to review in accordance with Civil Service Rule 7.19. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once in a 12-month period. Also, you may not retake test until your name expires from the eligible register. SELECTIVE CERTIFICATION REGISTERS: Selective certification registers may be prepared for the following language specialties: AMESLAN, Arabic, Armenian, Cambodian, Cantonese, Farsi, Korean, Lao, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The Department may also prepare selective certification registers by service areas. Candidates who wish to have their names placed on a language selective certification register must indicate their foreign language on the application and pass a qualifying language proficiency test on their ability to speak, read, and write English and the specialty language. APPOINTMENT INFORMATION: As a condition of employment, appointees must successfully pass a training program. The duration of the training program (approximately 10 - 14 weeks of classroom and on-the-job training) is included in the appointee's one-year probation period. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Applicants must submit all applicable documents (diplomas, official transcripts, certificates, etc. to be considered) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to ExamsUnit@dpss.lacounty.gov but must be received within ten (10) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name, ELIGIBILITY WORKER I and exam number, 49178D . Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. Utilizing verbiage from the Class Specification and/or Minimum Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Public Social Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name, ELIGIBILITY WORKER I and exam number, 49178D in the subject line, to ExamsUnit@dpss.lacounty.gov . Testing Accommodations and Coordinator Contact Information: If you need accommodation to take an online assessment and/or written test, let us know by contacting the following respective ADA/Testing Coordinators: For online assessments: TestingAccommodations@hr.lacounty.gov For written tests: LassandraHill@dpss.lacounty.gov or call (562) 551-3384 The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Primary Contact Name: Jenny Zeng at (562) 566-7523 Department Contact Email: ExamsUnit@dpss.lacounty.gov For detailed information, please click here
Apr 05, 2024
Full Time
Position/Program Information DEPARTMENT: FILING DATES: Applications will be accepted starting Monday, April 8, 2024, 8:00 a.m., PT until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: 49178D REPOSTING INFORMATION: This is a reposting to reopen the exam number 49178D, add Fair Chance Initiative and Anti-Racism, Diversity, and Inclusion (ARDI) paragraphs, update salary information and Supplemental Questionnaires. TYPE OF RECRUITMENT: Open Competitive Opportunity APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AT THE TIME OF FILING OUT-OF-CLASS EXPERIENCE: Out-of-Class experience will not be accepted for this examination. DEFINITION: Under close supervision, makes initial and continuing eligibility determinations for grants and public assistance programs' applicants and participants. CLASSIFICATION STANDARDS: This is the entry-level trainee class and positions of this class report to an Eligibility Supervisor. Eligibility Worker I distinguishes from the Eligibility Worker II class in that the latter class is a journey-level class and Eligibility Worker I receives on-the-job and classroom training. On-the-job and classroom training includes practical experience in interviewing public assistance applicants or participants to determine initial or continuing eligibility for public assistance grants and programs, and identifying problems requiring referral to social services staff. Upon completion of the one-year probationary period, incumbents are expected to be able to demonstrate the acquired knowledge and abilities necessary for advancement to the Eligibility Worker II class. Incumbents must be able to exercise interviewing and record-keeping techniques; to gather, record and evaluate client data; to understand and follow written instructions; to make arithmetic computations; and deal effectively with the public. Essential Job Functions Receives instruction and practical experience in the following activities: Interviews applicants or participants of public assistance to obtain financial and other eligibility data. Prepares the forms necessary for entering participant's financial and biographical data into the computer system; reviews computer generated data reports to verify and ensures data entered is accurate. Assists applicants or participants in completing the necessary documents. Explains provisions of the various public assistance programs, applicable Federal and State regulations, County's policies, and legal rights and responsibilities of applicants or participants in public assistance programs. Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, such as CalWORKS, General Relief, CalFresh, Medi-Cal, Foster Care or other public assistance programs. Contacts individuals, agencies, insurance companies, schools and other relevant institutions to verify or clarify information provided by the applicants or participants to resolve discrepancies. Searches various income and eligibility-related computer databases to ascertain whether the applicants or participants are receiving income from other sources of public assistance aids or programs, and to further assess eligibility status. Computes benefits for eligible applicants or participants of public assistance programs, determine whether funds can be authorized for special needs, initiates and updates program participants' financial information and documents. Organizes, monitors and prioritizes assigned cases to ensure necessary case records and documents are properly filed, processed, verified and updated within specific time limits established by legislation and regulations. Makes preliminary assessment of applicants or program participants' social situation to determine potential problems which would require making referrals to social services staff. Refers applicants or program participants to appropriate County departments, community-based organizations and other agencies for services and resources to address their immediate and long-term needs. Follows existing procedures and criteria to identify suspected cases of welfare fraud for referrals to the Welfare Fraud Prevention and Investigation unit. Verifies earnings or incomes to compute the amount of over-payment or over-issuance, generate over-payment reports and Notices of Action, and, when appropriate, make referrals to the Welfare Fraud Prevention and Investigation unit as needed. Initiates a job referral for potentially employable applicants and participants of public assistance programs as needed Makes home calls or site visits to interview participants to clarify or verify eligibility or other information as needed. Requirements MINIMUM REQUIREMENTS: Option 1*: Completion of 60 semester units or 90 quarter units of work in an accredited college. Option 2: Two years of clerical experience. Note: Credit for experience is given based on a 40-hour workweek. Part time experience is credited on a part time ratio, such as 20 hours per week for two months equals one month of experience. SPECIAL REQUIREMENTS INFORMATION: *In order to qualify under option 1, you MUST include a legible copy of the official diploma, official transcripts, official letter, evaluation report of a transcript, or a certificate of completion with your application or within ten (10) calendar days from application submission. Official transcript and official letter are defined as a transcript or letter that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information IMPORTANT NOTES: Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . EXAMINATION CONTENT: This examination will consist of multiple-choice test weighted 100% covering the following: Written Expression Reading Comprehension Data Analysis and Interpretation/Basic Mathematics Customer Focus Learning Potential Responsibility Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher in the examination in order to be placed on the eligible register. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add JennyZeng@dpss.lacounty.gov, info@governmentjobs.com , Noreply@governmentjobs.com , EWCentralHiring@dpss.lacounty.gov, talentcentral@shl.com , noreply@proctoru.com , donotreply@amcatmail.com and the domains dpss.lacounty.gov , hr.lacounty.gov , and governmentjobs.com to your email address list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. In the event candidates pass examination and EW Central Hiring emails/calls candidates, candidates may also elect to receive text message notifications from EW Central Hiring by turning on the text message notifications in your governmentjobs.com account. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via E-mail or USPS, depending on your chosen method of contact in the supplemental questionnaire. Test scores cannot be given over the phone. Standardized and copyrighted examination materials are not subject to review in accordance with Civil Service Rule 7.19. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once in a 12-month period. Also, you may not retake test until your name expires from the eligible register. SELECTIVE CERTIFICATION REGISTERS: Selective certification registers may be prepared for the following language specialties: AMESLAN, Arabic, Armenian, Cambodian, Cantonese, Farsi, Korean, Lao, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The Department may also prepare selective certification registers by service areas. Candidates who wish to have their names placed on a language selective certification register must indicate their foreign language on the application and pass a qualifying language proficiency test on their ability to speak, read, and write English and the specialty language. APPOINTMENT INFORMATION: As a condition of employment, appointees must successfully pass a training program. The duration of the training program (approximately 10 - 14 weeks of classroom and on-the-job training) is included in the appointee's one-year probation period. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Applicants must submit all applicable documents (diplomas, official transcripts, certificates, etc. to be considered) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to ExamsUnit@dpss.lacounty.gov but must be received within ten (10) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name, ELIGIBILITY WORKER I and exam number, 49178D . Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. Utilizing verbiage from the Class Specification and/or Minimum Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Public Social Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name, ELIGIBILITY WORKER I and exam number, 49178D in the subject line, to ExamsUnit@dpss.lacounty.gov . Testing Accommodations and Coordinator Contact Information: If you need accommodation to take an online assessment and/or written test, let us know by contacting the following respective ADA/Testing Coordinators: For online assessments: TestingAccommodations@hr.lacounty.gov For written tests: LassandraHill@dpss.lacounty.gov or call (562) 551-3384 The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Primary Contact Name: Jenny Zeng at (562) 566-7523 Department Contact Email: ExamsUnit@dpss.lacounty.gov For detailed information, please click here
CA DEPARTMENT OF JUSTICE
Riverside, California, United States
Job Description and Duties As the state's federally mandated Medicaid Fraud Control Unit (MFCU), the Division of Medi-Cal Fraud and Elder Abuse (DMFEA) works aggressively to investigate and prosecute fraudulent activities and the illegal diversion of health care resources from California's most vulnerable citizens. Under the supervision of the Crime Analyst Supervisor, the Crime Analyst I (CA I) locates, compiles, analyzes, and disseminates Medi-Cal fraud and elder abuse information, data, and documentary evidence in support of the investigative and prosecutorial duties of the Special Agents, Deputy Attorneys General and Investigative Auditors within DMFEA. The CA I is responsible for property and evidence management, including the maintenance of chain of custody, proper receipt, identification, and preservation of evidence submissions, appropriate release/transfer of evidence, and tracking and records management. The CA I will also order equipment for sworn and investigative staff. The CA I is responsible for assisting in the maintenance of the office's vehicle fleet by coordinating maintenance for sworn and office staff, tracking mileage logs, spreadsheets, transfers, and surveys. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA’s operational needs. DMFEA’s current telework agreement for the Crime Analyst classification is Office-Centered. Office-Centered is defined as employees who work more than 50% within a month in the office. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. CRIME ANALYST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-422612 Position #(s): 423-650-0109-002 Working Title: Crime Analyst Classification: CRIME ANALYST I $3,829.00 - $5,994.00 # of Positions: 1 Work Location: Riverside County Telework: In Office Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Riverside Regional Office. There is a total of 1 position. This position may be filled in either Riverside (JC-422612) or West Covina (JC-418601). Applications are welcome for both locations and only one (1) STD 678 State Application is needed. Please clearly indicate your preferred city or cities and the corresponding JC code(s) in the “Examination or Job Title(s) For Which You Are Applying” section of your State Application. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. Individuals who are new to State service or looking to promote must have list eligibility in order to gain employment with the Department of Justice. To access the Crime Analyst I Examination and obtain list eligibility, please click HERE . Additional exams and information can be found at: https://oag.ca.gov/careers/exams . For more information about the department, please visit the Attorney General's website at www.oag.ca.gov /. Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. A modified background check will be required. Clearly indicate JC-422612 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Clearly indicate the basis of your eligibility in the "Explanations" section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/23/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Layla Arshadi (JC-422612) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Layla Arshadi (JC-422612) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:30 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A statement of Qualifications (SOQ) is required. Applicants who do not submit an SOQ will not be considered for this position. Please see below the SOQ prompt. Please note that resumes, letters, transcripts, degrees, your state application, cover letters and other materials will not take the place of the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge and experience with MS Excel, Adobe, Outlook, State Administrative Manual, State Contract Manual. Ability to analyze and resolve problems, communicate effectively both orally and in writing, and work effectively with all levels of management, executives, and other state agencies. The individual should be dependable, motivated, punctual, and have excellent organizational skills, all while being a team player. Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Layla Arshadi (916) 559-6181 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills, meet the minimum and desirable qualifications and qualify you for the position of Crime Analyst I. The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing and should be typed in 12-point Arial font and no more than one page in length. In your Statement of Qualifications page, clearly indicate JC-422612 and the title of this position. Add your preferred city or cities: West Covina, or Riverside or both . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/23/2024
Apr 10, 2024
Full Time
Job Description and Duties As the state's federally mandated Medicaid Fraud Control Unit (MFCU), the Division of Medi-Cal Fraud and Elder Abuse (DMFEA) works aggressively to investigate and prosecute fraudulent activities and the illegal diversion of health care resources from California's most vulnerable citizens. Under the supervision of the Crime Analyst Supervisor, the Crime Analyst I (CA I) locates, compiles, analyzes, and disseminates Medi-Cal fraud and elder abuse information, data, and documentary evidence in support of the investigative and prosecutorial duties of the Special Agents, Deputy Attorneys General and Investigative Auditors within DMFEA. The CA I is responsible for property and evidence management, including the maintenance of chain of custody, proper receipt, identification, and preservation of evidence submissions, appropriate release/transfer of evidence, and tracking and records management. The CA I will also order equipment for sworn and investigative staff. The CA I is responsible for assisting in the maintenance of the office's vehicle fleet by coordinating maintenance for sworn and office staff, tracking mileage logs, spreadsheets, transfers, and surveys. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA’s operational needs. DMFEA’s current telework agreement for the Crime Analyst classification is Office-Centered. Office-Centered is defined as employees who work more than 50% within a month in the office. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. CRIME ANALYST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-422612 Position #(s): 423-650-0109-002 Working Title: Crime Analyst Classification: CRIME ANALYST I $3,829.00 - $5,994.00 # of Positions: 1 Work Location: Riverside County Telework: In Office Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Riverside Regional Office. There is a total of 1 position. This position may be filled in either Riverside (JC-422612) or West Covina (JC-418601). Applications are welcome for both locations and only one (1) STD 678 State Application is needed. Please clearly indicate your preferred city or cities and the corresponding JC code(s) in the “Examination or Job Title(s) For Which You Are Applying” section of your State Application. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. Individuals who are new to State service or looking to promote must have list eligibility in order to gain employment with the Department of Justice. To access the Crime Analyst I Examination and obtain list eligibility, please click HERE . Additional exams and information can be found at: https://oag.ca.gov/careers/exams . For more information about the department, please visit the Attorney General's website at www.oag.ca.gov /. Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. A modified background check will be required. Clearly indicate JC-422612 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Clearly indicate the basis of your eligibility in the "Explanations" section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/23/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Layla Arshadi (JC-422612) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Layla Arshadi (JC-422612) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:30 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A statement of Qualifications (SOQ) is required. Applicants who do not submit an SOQ will not be considered for this position. Please see below the SOQ prompt. Please note that resumes, letters, transcripts, degrees, your state application, cover letters and other materials will not take the place of the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge and experience with MS Excel, Adobe, Outlook, State Administrative Manual, State Contract Manual. Ability to analyze and resolve problems, communicate effectively both orally and in writing, and work effectively with all levels of management, executives, and other state agencies. The individual should be dependable, motivated, punctual, and have excellent organizational skills, all while being a team player. Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Layla Arshadi (916) 559-6181 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills, meet the minimum and desirable qualifications and qualify you for the position of Crime Analyst I. The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing and should be typed in 12-point Arial font and no more than one page in length. In your Statement of Qualifications page, clearly indicate JC-422612 and the title of this position. Add your preferred city or cities: West Covina, or Riverside or both . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/23/2024
CA DEPARTMENT OF JUSTICE
Los Angeles, California, United States
Job Description and Duties As the state's federally mandated Medicaid Fraud Control Unit (MFCU), the Division of Medi-Cal Fraud and Elder Abuse (DMFEA) works aggressively to investigate and prosecute fraudulent activities and the illegal diversion of health care resources from California's most vulnerable citizens. Under the supervision of the Crime Analyst Supervisor, the Crime Analyst I (CA I) locates, compiles, analyzes, and disseminates Medi-Cal fraud and elder abuse information, data, and documentary evidence in support of the investigative and prosecutorial duties of the Special Agents, Deputy Attorneys General and Investigative Auditors within DMFEA. The CA I is responsible for property and evidence management, including the maintenance of chain of custody, proper receipt, identification, and preservation of evidence submissions, appropriate release/transfer of evidence, and tracking and records management. The CA I will also order equipment for sworn and investigative staff. The CA I is responsible for assisting in the maintenance of the office's vehicle fleet by coordinating maintenance for sworn and office staff, tracking mileage logs, spreadsheets, transfers, and surveys. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA’s operational needs. DMFEA’s current telework agreement for the Crime Analyst classification is Office-Centered. Office-Centered is defined as employees who work more than 50% within a month in the office. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. CRIME ANALYST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-418601 Position #(s): 423-667-0109-002 Working Title: Crime Analyst Classification: CRIME ANALYST I $3,829.00 - $5,994.00 # of Positions: 1 Work Location: Los Angeles County Telework: In Office Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday-Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, West Covina Regional Office. There is a total of 1 position. This position may be filled in either West Covina (JC-418601) or Riverside (JC-422612). Applications are welcome for both locations and only one (1) STD 678 State Application is needed. Please clearly indicate your preferred city or cities and the corresponding JC code(s) in the “Examination or Job Title(s) For Which You Are Applying” section of your State Application. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. Individuals who are new to State service or looking to promote must have list eligibility in order to gain employment with the Department of Justice. To access the Crime Analyst I Examination and obtain list eligibility, please click HERE . Additional exams and information can be found at: https://oag.ca.gov/careers/exams . For more information about the department, please visit the Attorney General's website at www.oag.ca.gov /. Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. A modified background check will be required. Clearly indicate JC-418601 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Clearly indicate the basis of your eligibility in the "Explanations" section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/23/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Layla Arshadi (JC-418601) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Layla Arshadi (JC-418601) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:30 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Applicants who do not submit an SOQ will not be considered for this position. Please see below the SOQ prompt. Please note that resumes, letters, transcripts, degrees, your state application, cover letters and other materials will not take the place of the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge and experience with MS Excel, Adobe, Outlook, State Administrative Manual, State Contract Manual. Ability to analyze and resolve problems, communicate effectively both orally and in writing, and work effectively with all levels of management, executives, and other state agencies. The individual should be dependable, motivated, punctual, and have excellent organizational skills, all while being a team player. Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Layla Arshadi (916) 559-6181 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills, meet the minimum and desirable qualifications and qualify you for the position of Crime Analyst I. The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing and should be typed in 12-point Arial font and no more than one page in length. In your Statement of Qualifications page, clearly indicate JC-418601 and the title of this position. Add your preferred city or cities: West Covina, or Riverside or both. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/23/2024
Apr 10, 2024
Full Time
Job Description and Duties As the state's federally mandated Medicaid Fraud Control Unit (MFCU), the Division of Medi-Cal Fraud and Elder Abuse (DMFEA) works aggressively to investigate and prosecute fraudulent activities and the illegal diversion of health care resources from California's most vulnerable citizens. Under the supervision of the Crime Analyst Supervisor, the Crime Analyst I (CA I) locates, compiles, analyzes, and disseminates Medi-Cal fraud and elder abuse information, data, and documentary evidence in support of the investigative and prosecutorial duties of the Special Agents, Deputy Attorneys General and Investigative Auditors within DMFEA. The CA I is responsible for property and evidence management, including the maintenance of chain of custody, proper receipt, identification, and preservation of evidence submissions, appropriate release/transfer of evidence, and tracking and records management. The CA I will also order equipment for sworn and investigative staff. The CA I is responsible for assisting in the maintenance of the office's vehicle fleet by coordinating maintenance for sworn and office staff, tracking mileage logs, spreadsheets, transfers, and surveys. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA’s operational needs. DMFEA’s current telework agreement for the Crime Analyst classification is Office-Centered. Office-Centered is defined as employees who work more than 50% within a month in the office. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. CRIME ANALYST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-418601 Position #(s): 423-667-0109-002 Working Title: Crime Analyst Classification: CRIME ANALYST I $3,829.00 - $5,994.00 # of Positions: 1 Work Location: Los Angeles County Telework: In Office Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday-Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, West Covina Regional Office. There is a total of 1 position. This position may be filled in either West Covina (JC-418601) or Riverside (JC-422612). Applications are welcome for both locations and only one (1) STD 678 State Application is needed. Please clearly indicate your preferred city or cities and the corresponding JC code(s) in the “Examination or Job Title(s) For Which You Are Applying” section of your State Application. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. Individuals who are new to State service or looking to promote must have list eligibility in order to gain employment with the Department of Justice. To access the Crime Analyst I Examination and obtain list eligibility, please click HERE . Additional exams and information can be found at: https://oag.ca.gov/careers/exams . For more information about the department, please visit the Attorney General's website at www.oag.ca.gov /. Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. A modified background check will be required. Clearly indicate JC-418601 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Clearly indicate the basis of your eligibility in the "Explanations" section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/23/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Layla Arshadi (JC-418601) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Layla Arshadi (JC-418601) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:30 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Applicants who do not submit an SOQ will not be considered for this position. Please see below the SOQ prompt. Please note that resumes, letters, transcripts, degrees, your state application, cover letters and other materials will not take the place of the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge and experience with MS Excel, Adobe, Outlook, State Administrative Manual, State Contract Manual. Ability to analyze and resolve problems, communicate effectively both orally and in writing, and work effectively with all levels of management, executives, and other state agencies. The individual should be dependable, motivated, punctual, and have excellent organizational skills, all while being a team player. Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Layla Arshadi (916) 559-6181 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills, meet the minimum and desirable qualifications and qualify you for the position of Crime Analyst I. The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing and should be typed in 12-point Arial font and no more than one page in length. In your Statement of Qualifications page, clearly indicate JC-418601 and the title of this position. Add your preferred city or cities: West Covina, or Riverside or both. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/23/2024
CA DEPARTMENT OF JUSTICE
California, United States
Job Description and Duties The Division of Medi-Cal Fraud and Elder Abuse (DMFEA) investigates and prosecutes, both criminally and civilly, healthcare providers who defraud the Medi-Cal program and those who abuse or neglect elderly and dependent adults in care facilities. Within DMFEA, the Facilities Enforcement Team plays a unique and critically important role in ensuring the safety and care of elderly and dependent persons residing in nursing homes and other long term care facilities by prosecuting allegations involving systemic fraud, abuse, and neglect in criminal and civil state court actions. The DMFEA Supervising Deputy Attorney General is a working supervisor who organizes, monitors, collaborates with, and directs a team of attorneys, paralegals, and others in the criminal investigation and prosecution of Medi-Cal fraud and abuse or neglect of elders and dependent adults; personally performs the most difficult, complex, and sensitive legal work, including appearing before state and federal courts; facilitates and personally handles interactions with the Division’s investigative (law enforcement and auditing) supervisors and staff; engages on behalf of DMFEA with public stakeholders and with the state, federal, and local agency partners; assesses legislative measures and other policy proposals in the Division’s subject areas; handles general administrative tasks; participates in the selection process for staff; provides training for legal and investigative staff; and evaluates and responds as appropriate to the performance of supervised staff. Within the Division’s multi-disciplinary vertical prosecution teams, the SDAG is responsible for facilitating effective communication and collaboration between legal, auditing, and law enforcement staff, which includes participating in regular case review meetings with investigative, auditing, and legal personnel; and actively liaising with supervisorial and management staffs who oversee the auditing and investigative personnel. You will find additional information about the job in the Duty Statement . Working Conditions This is a hybrid position under current DOJ telework policy, that is subject to modification. The position provides the opportunity to work remotely or in-office most days, but some in-office attendance could be required. The Supervising Deputy Attorney General will be required to be in the office on Tuesdays. Travel and additional in-person attendance may be required for court appearances, meetings or other occasional operational needs. Minimum Requirements You will find the Minimum Requirements in the Class Specification. DEPUTY ATTORNEY GENERAL SUPERVISOR Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426087 Position #(s): 423-654-5703-XXX Working Title: Facilities Enforcement Supervising Attorney Classification: DEPUTY ATTORNEY GENERAL SUPERVISOR $12,818.00 - $16,470.00 # of Positions: 1 Work Location: United States Telework: Hybrid Job Type: Permanent, Full Time Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Criminal Prosecutions Section and may be filled in either West-Covina, Orange or Burbank. Please list your preferred location in your cover letter. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department please visit the Attorney General’s website at www.oag.ca.gov . If you'd like to speak with a recruiter prior to submitting your application, please email Recruiters@doj.ca.gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control (JC-426087) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. Individuals must have list eligibility in order to gain employment with the California Office of the Attorney General. Process is described at https://oag.ca.gov/careers/exams. The Supervising Deputy Attorney General exam may be found on-line at http://oag.ca.gov/careers/exams. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/1/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Nicole Farrah (JC-426087) 1300 I Street, 7th Floor Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Nicole Farrah (JC-426087) 1300 I Street, 7th Floor Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter Other - Writing sample consisting of a dispositive motion, pretrial motion or appellate brief preferably written in the prior year. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Applicants should be experienced trial lawyers who can work both independently and as the leader of a team in the investigation and prosecution of both civil and criminal cases, especially cases involving Medi-Cal fraud or abuse or neglect of elders and dependent adults; possess strong oral and written communication skills and a strong knowledge of state and federal civil and criminal law (ideally including the law applicable to Medi-Cal fraud and California Unfair Business Practices Law), civil and criminal procedure, and rules of evidence; exhibit exceptional judgment, discretion, integrity, and initiative; exhibit exceptional tact in interacting with others, including excellent listening skills, patience, self-composure, and the ability to interact effectively across disciplines, with other government agencies, and with the public; be able to lead and motivate others by positive example, perform tasks under stressful conditions, be flexible, and adeptly handle challenging situations; and possess knowledge of bargaining unit Memoranda of Understanding, civil service laws and rules, and disciplinary processes. Applicants should be enthusiastic about promoting a workplace culture of accountability to one another as well as to the chain of command; of problem-solving through innovation, creativity, research, and learning from experience; of teamwork where staff are as committed to the team's success as to their own; of professionalism in terms of high work quality and productivity; of diversity, including diversity of ideas, where all staff are respected for their contributions and who they are; and of purpose, in fulfilling DMFEA's vital mission. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Nicole Farrah (916) 210-7259 Nicole.Farrah@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. If you are mailing your application, as a courtesy we ask that you contact the HR Consultant listed to confirm your application has been received. This is not required, but highly encouraged so we can ensure the timely submission of your application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/1/2024
Apr 18, 2024
Full Time
Job Description and Duties The Division of Medi-Cal Fraud and Elder Abuse (DMFEA) investigates and prosecutes, both criminally and civilly, healthcare providers who defraud the Medi-Cal program and those who abuse or neglect elderly and dependent adults in care facilities. Within DMFEA, the Facilities Enforcement Team plays a unique and critically important role in ensuring the safety and care of elderly and dependent persons residing in nursing homes and other long term care facilities by prosecuting allegations involving systemic fraud, abuse, and neglect in criminal and civil state court actions. The DMFEA Supervising Deputy Attorney General is a working supervisor who organizes, monitors, collaborates with, and directs a team of attorneys, paralegals, and others in the criminal investigation and prosecution of Medi-Cal fraud and abuse or neglect of elders and dependent adults; personally performs the most difficult, complex, and sensitive legal work, including appearing before state and federal courts; facilitates and personally handles interactions with the Division’s investigative (law enforcement and auditing) supervisors and staff; engages on behalf of DMFEA with public stakeholders and with the state, federal, and local agency partners; assesses legislative measures and other policy proposals in the Division’s subject areas; handles general administrative tasks; participates in the selection process for staff; provides training for legal and investigative staff; and evaluates and responds as appropriate to the performance of supervised staff. Within the Division’s multi-disciplinary vertical prosecution teams, the SDAG is responsible for facilitating effective communication and collaboration between legal, auditing, and law enforcement staff, which includes participating in regular case review meetings with investigative, auditing, and legal personnel; and actively liaising with supervisorial and management staffs who oversee the auditing and investigative personnel. You will find additional information about the job in the Duty Statement . Working Conditions This is a hybrid position under current DOJ telework policy, that is subject to modification. The position provides the opportunity to work remotely or in-office most days, but some in-office attendance could be required. The Supervising Deputy Attorney General will be required to be in the office on Tuesdays. Travel and additional in-person attendance may be required for court appearances, meetings or other occasional operational needs. Minimum Requirements You will find the Minimum Requirements in the Class Specification. DEPUTY ATTORNEY GENERAL SUPERVISOR Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426087 Position #(s): 423-654-5703-XXX Working Title: Facilities Enforcement Supervising Attorney Classification: DEPUTY ATTORNEY GENERAL SUPERVISOR $12,818.00 - $16,470.00 # of Positions: 1 Work Location: United States Telework: Hybrid Job Type: Permanent, Full Time Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Criminal Prosecutions Section and may be filled in either West-Covina, Orange or Burbank. Please list your preferred location in your cover letter. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department please visit the Attorney General’s website at www.oag.ca.gov . If you'd like to speak with a recruiter prior to submitting your application, please email Recruiters@doj.ca.gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control (JC-426087) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. Individuals must have list eligibility in order to gain employment with the California Office of the Attorney General. Process is described at https://oag.ca.gov/careers/exams. The Supervising Deputy Attorney General exam may be found on-line at http://oag.ca.gov/careers/exams. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/1/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Nicole Farrah (JC-426087) 1300 I Street, 7th Floor Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Nicole Farrah (JC-426087) 1300 I Street, 7th Floor Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter Other - Writing sample consisting of a dispositive motion, pretrial motion or appellate brief preferably written in the prior year. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Applicants should be experienced trial lawyers who can work both independently and as the leader of a team in the investigation and prosecution of both civil and criminal cases, especially cases involving Medi-Cal fraud or abuse or neglect of elders and dependent adults; possess strong oral and written communication skills and a strong knowledge of state and federal civil and criminal law (ideally including the law applicable to Medi-Cal fraud and California Unfair Business Practices Law), civil and criminal procedure, and rules of evidence; exhibit exceptional judgment, discretion, integrity, and initiative; exhibit exceptional tact in interacting with others, including excellent listening skills, patience, self-composure, and the ability to interact effectively across disciplines, with other government agencies, and with the public; be able to lead and motivate others by positive example, perform tasks under stressful conditions, be flexible, and adeptly handle challenging situations; and possess knowledge of bargaining unit Memoranda of Understanding, civil service laws and rules, and disciplinary processes. Applicants should be enthusiastic about promoting a workplace culture of accountability to one another as well as to the chain of command; of problem-solving through innovation, creativity, research, and learning from experience; of teamwork where staff are as committed to the team's success as to their own; of professionalism in terms of high work quality and productivity; of diversity, including diversity of ideas, where all staff are respected for their contributions and who they are; and of purpose, in fulfilling DMFEA's vital mission. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Nicole Farrah (916) 210-7259 Nicole.Farrah@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. If you are mailing your application, as a courtesy we ask that you contact the HR Consultant listed to confirm your application has been received. This is not required, but highly encouraged so we can ensure the timely submission of your application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/1/2024
City of Murrieta, CA
Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $61,710 - $75,009/year Public Safety Dispatcher II: $67,882 - $82,511/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,647.83 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $61,710 - $75,009/year Public Safety Dispatcher II: $67,882 - $82,511/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,647.83 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA with Family & Children's Services and Employment & Family Assistance Services. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under limited supervision, Eligibility Specialist III determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; processing casework through automated systems; makes appropriate referrals for health, social and/or employment services; and performs related work as required. Incumbents in this class perform the most complex work and specialized assignments requiring an advanced level of technical knowledge in public assistance programs, departmental processes and caseload administration. Eligibility Specialists are expected to handle a high volume of deadline driven tasks, and have the ability to prioritize, plan, and project their work, while remaining flexible to changing priorities. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications D uties may include but are not limited to the following: Provides lead direction and/or training to a unit of specialists determining eligibility of applicants and recipients for public assistance programs. Provides support to supervisor with unit operations and coverage. Assists in the development and implementation of procedures for public assistance programs. Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services. Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Reconciles data through multiple data systems, ensuring all data is matched. Explains regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services. Ensures accuracy and completion of application and declaration forms. Resolves discrepancies by securing documentation, medical records, and confirmation from other agencies. Initiates a total-household assistance case. Enters and retrieves numerical and narrative data, and issues benefits from an automated computer system. Determines the level of benefits to which the client is entitled by making complex mathematical computations and/or complex computer entries. Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determinations. Explains a variety of health insurance plan options, costs and individual plan features. Monitors ongoing eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes. Determines need for additional services and makes referrals as needed for employment and other services to outside agencies; and directs clients accordingly. Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy. Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format. Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and design. Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality. Responds to questions and complaints of clients in person, by telephone, mail and/or email communication. Provides pertinent forms and pamphlets to clients as required. Identifies suspected fraud and makes referrals for investigation. Makes referrals to social service workers as needed. May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings. Participates in special projects, studies, work assignments, meetings, conferences and committees. Performs related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: One (1) year of full-time experience performing journey level duties in the Eligibility Specialist II classification in Mendocino County, or one (1) year of full-time experience performing journey level duties in the (equivalent) Eligibility Specialist II or Eligibility Worker II classification in an Interagency Merit System (IMS) or Approved Local Merit Systems (ALMS) county. Some positions may require possession of special language and culture skills as a bona fide qualifications standard. In these cases, candidates must demonstrate that they possess the required skills. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of : General goals and purpose of public social services programs. Laws, rules, regulations, policies and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. Methods and techniques of conducting an investigative interview and information gathering. Principles of training and staff development. Modern office practices, methods, and procedures. Computer software programs to conduct research, assess information and/or prepare documentation. Record keeping practices and procedures. Principles of mathematical calculations. Intricacies of health insurance plans and medical health plan options and associated terminology. Principles and practices of effective customer service. Cultural and human behavior, including knowledge of self, to interact effectively with clients and staff. Structure and content for the English language including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Skill in: Analyze and interpret written, numerical, and verbal data from various sources. Enter and maintain data accurately and timely into a computerized system. Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Read, understand, apply, and explain complicated and detailed correspondence and reports, regulations, and policy directives. Perform a variety of mathematical computations accurately and rapidly. Prepare clear, concise, and accurate records and reports. Communicate clearly and concisely, both orally and in writing, using appropriate grammar and syntax. Interact with people in a courteous manner in person, on the telephone, by mail or e-mail communication. Assess and manage difficult and hostile persons or situations; or call for intervention when appropriate. Establish and maintain cooperative working relationships with the public and staff. Mental and Physical Abilities: Lead, direct, and train other eligibility staff. Apply the policies, procedures, and programs of the County Social Services branch. Apply the laws, rules, and regulations governing eligibility and grant determination for multiple public assistance programs and the case administration of these programs. Organize work, set priorities, meet critical deadlines and follow up on assignments. Evaluate and make appropriate recommendations and corrections on selected cases. Identify available resources, and communicate with others to obtain and verify information concerning eligibility. Use fact finding techniques and perform in-depth and interactive interviewing. Determine appropriate course of action in emergency situations. Make referrals to appropriate agencies and social service programs. Detect and evaluate potential fraudulent situations. Utilize multiple electronic information, social services systems and analyze and interpret such information. Navigate through computer screens and effectively use computer systems, software applications and modern business equipment to perform a variety of work tasks. Identify when computer output is incorrect and make corrections. Process cases manually as required. Function effectively in a system with strict deadlines and constant changes. Explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural and educational backgrounds. Gather, record and correctly evaluate data, income and additional necessary information required for the determination of eligibility for one or more programs. Explain health insurance plan options and plan details available to clients. Review a variety of documents to obtain needed household filing information. Explain health care reform tax credit implications to clients. Refer clients to other community services as needed. Work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion. Follow written and oral directions and instructions. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; speak and hear; and push, pull, move or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah, CA with Family & Children's Services and Employment & Family Assistance Services. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under limited supervision, Eligibility Specialist III determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; processing casework through automated systems; makes appropriate referrals for health, social and/or employment services; and performs related work as required. Incumbents in this class perform the most complex work and specialized assignments requiring an advanced level of technical knowledge in public assistance programs, departmental processes and caseload administration. Eligibility Specialists are expected to handle a high volume of deadline driven tasks, and have the ability to prioritize, plan, and project their work, while remaining flexible to changing priorities. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications D uties may include but are not limited to the following: Provides lead direction and/or training to a unit of specialists determining eligibility of applicants and recipients for public assistance programs. Provides support to supervisor with unit operations and coverage. Assists in the development and implementation of procedures for public assistance programs. Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services. Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Reconciles data through multiple data systems, ensuring all data is matched. Explains regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services. Ensures accuracy and completion of application and declaration forms. Resolves discrepancies by securing documentation, medical records, and confirmation from other agencies. Initiates a total-household assistance case. Enters and retrieves numerical and narrative data, and issues benefits from an automated computer system. Determines the level of benefits to which the client is entitled by making complex mathematical computations and/or complex computer entries. Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determinations. Explains a variety of health insurance plan options, costs and individual plan features. Monitors ongoing eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes. Determines need for additional services and makes referrals as needed for employment and other services to outside agencies; and directs clients accordingly. Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy. Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format. Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and design. Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality. Responds to questions and complaints of clients in person, by telephone, mail and/or email communication. Provides pertinent forms and pamphlets to clients as required. Identifies suspected fraud and makes referrals for investigation. Makes referrals to social service workers as needed. May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings. Participates in special projects, studies, work assignments, meetings, conferences and committees. Performs related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: One (1) year of full-time experience performing journey level duties in the Eligibility Specialist II classification in Mendocino County, or one (1) year of full-time experience performing journey level duties in the (equivalent) Eligibility Specialist II or Eligibility Worker II classification in an Interagency Merit System (IMS) or Approved Local Merit Systems (ALMS) county. Some positions may require possession of special language and culture skills as a bona fide qualifications standard. In these cases, candidates must demonstrate that they possess the required skills. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of : General goals and purpose of public social services programs. Laws, rules, regulations, policies and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. Methods and techniques of conducting an investigative interview and information gathering. Principles of training and staff development. Modern office practices, methods, and procedures. Computer software programs to conduct research, assess information and/or prepare documentation. Record keeping practices and procedures. Principles of mathematical calculations. Intricacies of health insurance plans and medical health plan options and associated terminology. Principles and practices of effective customer service. Cultural and human behavior, including knowledge of self, to interact effectively with clients and staff. Structure and content for the English language including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Skill in: Analyze and interpret written, numerical, and verbal data from various sources. Enter and maintain data accurately and timely into a computerized system. Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Read, understand, apply, and explain complicated and detailed correspondence and reports, regulations, and policy directives. Perform a variety of mathematical computations accurately and rapidly. Prepare clear, concise, and accurate records and reports. Communicate clearly and concisely, both orally and in writing, using appropriate grammar and syntax. Interact with people in a courteous manner in person, on the telephone, by mail or e-mail communication. Assess and manage difficult and hostile persons or situations; or call for intervention when appropriate. Establish and maintain cooperative working relationships with the public and staff. Mental and Physical Abilities: Lead, direct, and train other eligibility staff. Apply the policies, procedures, and programs of the County Social Services branch. Apply the laws, rules, and regulations governing eligibility and grant determination for multiple public assistance programs and the case administration of these programs. Organize work, set priorities, meet critical deadlines and follow up on assignments. Evaluate and make appropriate recommendations and corrections on selected cases. Identify available resources, and communicate with others to obtain and verify information concerning eligibility. Use fact finding techniques and perform in-depth and interactive interviewing. Determine appropriate course of action in emergency situations. Make referrals to appropriate agencies and social service programs. Detect and evaluate potential fraudulent situations. Utilize multiple electronic information, social services systems and analyze and interpret such information. Navigate through computer screens and effectively use computer systems, software applications and modern business equipment to perform a variety of work tasks. Identify when computer output is incorrect and make corrections. Process cases manually as required. Function effectively in a system with strict deadlines and constant changes. Explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural and educational backgrounds. Gather, record and correctly evaluate data, income and additional necessary information required for the determination of eligibility for one or more programs. Explain health insurance plan options and plan details available to clients. Review a variety of documents to obtain needed household filing information. Explain health care reform tax credit implications to clients. Refer clients to other community services as needed. Work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion. Follow written and oral directions and instructions. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; speak and hear; and push, pull, move or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information COUNTY OF LOS ANGELES PROBATION DEPARTMENT EXAM NUMBER: F8655J FILING PERIOD: FEBRUARY 28, 2024, AT 5:00 P.M. (PT) UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT: Open Competitive Job Opportunity The Los Angeles County Probation Department is leading the way in rebuilding lives and making our communities healthier and safer. Working hand in hand with the Board of Supervisors and partner agencies, our goal is to promote rehabilitation and reduce recidivism through a " Care First , Jails La st " approach. Are you looking for a place to make a difference in people's lives? Are you passionate about helping and guiding youth? Are you a respected and creative member of the community? The Probation Department is looking for highly motivated individuals who can assist and advise youth on ways to redirect behavior into pro-social channels, while assisting youth in managing their behavior through coaching, counseling, and acknowledging pro-social behavior. Do you see yourself making a difference in the organization's mission and the community? Then join our team! CLASSIFICATION STANDARDS Detention Services Officer positions hold the status of sworn-peace officers in the Probation Department. (Please see the Requirements and Special Requirement Information sections for additional information on peace officer requirements and the Background Investigation process). Positions supervise the activities of detained minors in juvenile halls. Incumbents serve as members of a small team responsible for the order and security of a unit of probation youth, transport minors to medical care facilities and/or courts or other locations, and provide situational counseling, as necessary. Detention Services Officers must be able to restrain combative probation youth physically. Essential Job Functions Supervises detained probation youth in their activities within the unit, on work assignments, during recreation periods, on medical or dental appointments, or awaiting court appearances. Maintains order and control of a unit and takes appropriate action in connection with rule infractions or other disturbances. Maintains institutional security and takes appropriate action to prevent escapes. Supervises the movement of probation youth within and outside the facility. Controls and restrains combative or emotionally disturbed probation youth. Observes and records the behavior of probation youth and confers with the supervisor about problematic probation youth. Requirements SELECTION REQUIREMENTS Completion of 60 semester* or 90 quarter* units from an accredited college, including coursework in the behavioral or social sciences such as psychology, sociology, or criminology. Candidates must meet the qualifications for designation as a Peace Officer within the Probation Department, including, but not limited to: 1) No Felony Convictions 2) Citizenship - Must be legally authorized to work in the United States under federal law. Applicants will be required to submit their documents during the background process. 3) At least 21 years of age at the time of appointment Appointees will be required to meet State-mandated CORE training requirements as defined by Standards for Training in Corrections. PHYSICAL CLASS IV - Arduous: This class involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinary physical activity, such as those in Safety positions. LICENSE A valid California Class C Driver License is required to perform job-related essential functions. SPECIAL REQUIREMENT INFORMATION: SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains pre-investigative questions that which will be utilized as part of the background investigation process to ensure applicants meet the selection requirements and standards set forth by the Los Angeles County Probation Department. Applicants who fail the supplemental questionnaire will be disqualified and have to wait six (6) months from the date of the disqualification to reapply. STRUCTURED INTERVIEW As part of the hiring interview process, candidates who pass the multiple choice and/or simulation assessment(s) will be required to participate in the structured interview in compliance with the California Code of Regulations, Peace Officer Oral Interview (§ 1952). Every peace officer applicant will be interviewed prior to employment to determine the applicant's suitability for law enforcement service in relation to the six mandated interview factors: experience, problem-solving ability, communication skills, interest/motivation, interpersonal skills, and community involvement/awareness. Applicants who fail the structured interview will be disqualified and will have to wait three (3) months from the date of disqualification to reapply. BACKGROUND INVESTIGATION A thorough background investigation will be conducted, which may include, but is not limited to, the following: 1) Live Scan and Criminal Records Check 2) Polygraph Examination or Computer Voice Stress Analyzer Test. 3) Psychological Examination 4) Medical and Drug Screening Examination 5) Credit Check 6) Juvenile Corrections Officer Core physical agility examination Candidates who are found unsuitable for employment will be removed from the eligible register pursuant to Civil Service Rule 6.04, including but not limited to the following: Who is addicted to the use of intoxicating liquors or narcotics or habit-forming drugs; Who is guilty of conduct not compatible with County employment, whether or not it amounts to a crime; Who has been dismissed or has resigned in lieu of discharge from any position, public or private, for any cause which would be a cause for dismissal from County service; or whose record of employment has not been satisfactory in the County service, or with any other agency or firm; Who has abandoned any position in County service or been absent from duty without leave of absence duly granted; Who has a made material false statement or who has attempted any deception or fraud in connection with this or any other civil service examinations; Who refuses to execute the oath as prescribed by law; Who refuses to be fingerprinted; Who refuses to take or fails to pass the prescribed medical examination *IN ORDER TO QUALIFY, YOU MUST IDENTIFY THE NUMBER OF UNITS COMPLETED OR LEVEL OF DEGREE ON THE JOB APPLICATION AND ATTACH/UPLOAD A LEGIBLE COPY OF THE OFFICIAL TRANSCRIPTS FROM THE ACCREDITED INSTITUTION WHICH SHOWS THE AREA OF SPECIALIZATION WITH REGISTRAR'S SIGNATURE AND OR SCHOOL SEAL WITH YOUR APPLICATION AT THE TIME OF FILING OR WITHIN 15 CALENDAR DAYS FROM APPLICATION SUBMISSION OR YOUR APPLICATION MAY BE REJECTED. YOU MAY EMAIL THE REQUIRED DOCUMENTS TO EXAMINATIONS@PROBATION.LACOUNTY.GOV . Positions to this class will be required to possess a certificate of completion of a 40-hour introductory training course on the laws of arrest under Penal Code Section 832 and Commission on Peace Officer Standards and Training (POST) within 90 days of appointment to the position. Additional Information EXAMINATION CONTENT This examination process will consist of a multiple choice and/or simulation assessment(s) weighted 100% assessing: Written English Following Instructions Numerical Calculation Achievement Professional Potential Responsibility Teamwork Applicants must meet the Selection Requirements and receive a passing score of 70% or higher in order to be placed on the eligible register. MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. NOTE: All notifications, including invitation letters, will be sent electronically to the email address provided on your application. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Warangkana.Suos@probation.lacounty.gov klent@hr.lacounty.gov info@governmentjobs.com talentcentral@shl.com donot-reply@amcatmail.com Los Angeles County will not consider claims of not viewing or receiving electronic notifications a valid reason for late test administration or rescheduling an examination component. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. You can also access test preparation for the computerized portion of the test by going to https://www.shldirect.com/en-us/practice-tests/ . While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. To access the Los Angeles County Probation Department Pre-Academy Fitness Guide, click here: http://file.lacounty.gov/probation/cms1_248934.pdf. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date they are promulgated. As a result of a special study conducted in accordance with Civil Service Rule 11.01 (D), successful candidates shall be assembled into separate groups as follows: Band V: 101%- 110% Band 1: 70% - 100% Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete in this examination more than once every twelve (12) months. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Probation Department. AVAILABLE SHIFT Any APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline. You may be required to verify your email address. Verification only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance your online application's security and ensure you do not enter an incorrect email address. Applicants may upload required or additional documents (i.e. copy of degree, certification, etc.) as attachment(s) at the time of filing. If you are unable to attach the required and/or additional documents at the time of filing, you may email to examinations@probation.lacounty.gov . Please include your name, examination number, and examination title. Fill out your application completely. The acceptance of your application depends on whether you have CLEARLY shown that you meet the SELECTION REQUIREMENTS. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications . For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application and/or supplemental questionnaire is incomplete, it may be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . Applications may be rejected at any stage of the selection process. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Test results cannot be given over the telephone. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using family member or friend's user ID and password may erase a candidate's original application record and will result in an automatic rejection of your application. TESTING ACCOMMODATION: If you require an accommodation to compete fairly in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form and provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. LA County Public Library may require prior reservations to use their computers. Please visit the following link at https://lacountylibrary.org/library-locator/ for more information. Department Contact Name: Probation Examinations Unit, Sworn Exams Department Contact Number: (562) 940-2659 Department Contact Email: examinations@probation.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator emai l: TestingAccommodations@hr.lacounty.gov Teletype Phone: (877) 988-7800 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information COUNTY OF LOS ANGELES PROBATION DEPARTMENT EXAM NUMBER: F8655J FILING PERIOD: FEBRUARY 28, 2024, AT 5:00 P.M. (PT) UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT: Open Competitive Job Opportunity The Los Angeles County Probation Department is leading the way in rebuilding lives and making our communities healthier and safer. Working hand in hand with the Board of Supervisors and partner agencies, our goal is to promote rehabilitation and reduce recidivism through a " Care First , Jails La st " approach. Are you looking for a place to make a difference in people's lives? Are you passionate about helping and guiding youth? Are you a respected and creative member of the community? The Probation Department is looking for highly motivated individuals who can assist and advise youth on ways to redirect behavior into pro-social channels, while assisting youth in managing their behavior through coaching, counseling, and acknowledging pro-social behavior. Do you see yourself making a difference in the organization's mission and the community? Then join our team! CLASSIFICATION STANDARDS Detention Services Officer positions hold the status of sworn-peace officers in the Probation Department. (Please see the Requirements and Special Requirement Information sections for additional information on peace officer requirements and the Background Investigation process). Positions supervise the activities of detained minors in juvenile halls. Incumbents serve as members of a small team responsible for the order and security of a unit of probation youth, transport minors to medical care facilities and/or courts or other locations, and provide situational counseling, as necessary. Detention Services Officers must be able to restrain combative probation youth physically. Essential Job Functions Supervises detained probation youth in their activities within the unit, on work assignments, during recreation periods, on medical or dental appointments, or awaiting court appearances. Maintains order and control of a unit and takes appropriate action in connection with rule infractions or other disturbances. Maintains institutional security and takes appropriate action to prevent escapes. Supervises the movement of probation youth within and outside the facility. Controls and restrains combative or emotionally disturbed probation youth. Observes and records the behavior of probation youth and confers with the supervisor about problematic probation youth. Requirements SELECTION REQUIREMENTS Completion of 60 semester* or 90 quarter* units from an accredited college, including coursework in the behavioral or social sciences such as psychology, sociology, or criminology. Candidates must meet the qualifications for designation as a Peace Officer within the Probation Department, including, but not limited to: 1) No Felony Convictions 2) Citizenship - Must be legally authorized to work in the United States under federal law. Applicants will be required to submit their documents during the background process. 3) At least 21 years of age at the time of appointment Appointees will be required to meet State-mandated CORE training requirements as defined by Standards for Training in Corrections. PHYSICAL CLASS IV - Arduous: This class involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinary physical activity, such as those in Safety positions. LICENSE A valid California Class C Driver License is required to perform job-related essential functions. SPECIAL REQUIREMENT INFORMATION: SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains pre-investigative questions that which will be utilized as part of the background investigation process to ensure applicants meet the selection requirements and standards set forth by the Los Angeles County Probation Department. Applicants who fail the supplemental questionnaire will be disqualified and have to wait six (6) months from the date of the disqualification to reapply. STRUCTURED INTERVIEW As part of the hiring interview process, candidates who pass the multiple choice and/or simulation assessment(s) will be required to participate in the structured interview in compliance with the California Code of Regulations, Peace Officer Oral Interview (§ 1952). Every peace officer applicant will be interviewed prior to employment to determine the applicant's suitability for law enforcement service in relation to the six mandated interview factors: experience, problem-solving ability, communication skills, interest/motivation, interpersonal skills, and community involvement/awareness. Applicants who fail the structured interview will be disqualified and will have to wait three (3) months from the date of disqualification to reapply. BACKGROUND INVESTIGATION A thorough background investigation will be conducted, which may include, but is not limited to, the following: 1) Live Scan and Criminal Records Check 2) Polygraph Examination or Computer Voice Stress Analyzer Test. 3) Psychological Examination 4) Medical and Drug Screening Examination 5) Credit Check 6) Juvenile Corrections Officer Core physical agility examination Candidates who are found unsuitable for employment will be removed from the eligible register pursuant to Civil Service Rule 6.04, including but not limited to the following: Who is addicted to the use of intoxicating liquors or narcotics or habit-forming drugs; Who is guilty of conduct not compatible with County employment, whether or not it amounts to a crime; Who has been dismissed or has resigned in lieu of discharge from any position, public or private, for any cause which would be a cause for dismissal from County service; or whose record of employment has not been satisfactory in the County service, or with any other agency or firm; Who has abandoned any position in County service or been absent from duty without leave of absence duly granted; Who has a made material false statement or who has attempted any deception or fraud in connection with this or any other civil service examinations; Who refuses to execute the oath as prescribed by law; Who refuses to be fingerprinted; Who refuses to take or fails to pass the prescribed medical examination *IN ORDER TO QUALIFY, YOU MUST IDENTIFY THE NUMBER OF UNITS COMPLETED OR LEVEL OF DEGREE ON THE JOB APPLICATION AND ATTACH/UPLOAD A LEGIBLE COPY OF THE OFFICIAL TRANSCRIPTS FROM THE ACCREDITED INSTITUTION WHICH SHOWS THE AREA OF SPECIALIZATION WITH REGISTRAR'S SIGNATURE AND OR SCHOOL SEAL WITH YOUR APPLICATION AT THE TIME OF FILING OR WITHIN 15 CALENDAR DAYS FROM APPLICATION SUBMISSION OR YOUR APPLICATION MAY BE REJECTED. YOU MAY EMAIL THE REQUIRED DOCUMENTS TO EXAMINATIONS@PROBATION.LACOUNTY.GOV . Positions to this class will be required to possess a certificate of completion of a 40-hour introductory training course on the laws of arrest under Penal Code Section 832 and Commission on Peace Officer Standards and Training (POST) within 90 days of appointment to the position. Additional Information EXAMINATION CONTENT This examination process will consist of a multiple choice and/or simulation assessment(s) weighted 100% assessing: Written English Following Instructions Numerical Calculation Achievement Professional Potential Responsibility Teamwork Applicants must meet the Selection Requirements and receive a passing score of 70% or higher in order to be placed on the eligible register. MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. NOTE: All notifications, including invitation letters, will be sent electronically to the email address provided on your application. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Warangkana.Suos@probation.lacounty.gov klent@hr.lacounty.gov info@governmentjobs.com talentcentral@shl.com donot-reply@amcatmail.com Los Angeles County will not consider claims of not viewing or receiving electronic notifications a valid reason for late test administration or rescheduling an examination component. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. You can also access test preparation for the computerized portion of the test by going to https://www.shldirect.com/en-us/practice-tests/ . While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. To access the Los Angeles County Probation Department Pre-Academy Fitness Guide, click here: http://file.lacounty.gov/probation/cms1_248934.pdf. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date they are promulgated. As a result of a special study conducted in accordance with Civil Service Rule 11.01 (D), successful candidates shall be assembled into separate groups as follows: Band V: 101%- 110% Band 1: 70% - 100% Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete in this examination more than once every twelve (12) months. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Probation Department. AVAILABLE SHIFT Any APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline. You may be required to verify your email address. Verification only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance your online application's security and ensure you do not enter an incorrect email address. Applicants may upload required or additional documents (i.e. copy of degree, certification, etc.) as attachment(s) at the time of filing. If you are unable to attach the required and/or additional documents at the time of filing, you may email to examinations@probation.lacounty.gov . Please include your name, examination number, and examination title. Fill out your application completely. The acceptance of your application depends on whether you have CLEARLY shown that you meet the SELECTION REQUIREMENTS. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications . For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application and/or supplemental questionnaire is incomplete, it may be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . Applications may be rejected at any stage of the selection process. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Test results cannot be given over the telephone. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using family member or friend's user ID and password may erase a candidate's original application record and will result in an automatic rejection of your application. TESTING ACCOMMODATION: If you require an accommodation to compete fairly in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form and provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. LA County Public Library may require prior reservations to use their computers. Please visit the following link at https://lacountylibrary.org/library-locator/ for more information. Department Contact Name: Probation Examinations Unit, Sworn Exams Department Contact Number: (562) 940-2659 Department Contact Email: examinations@probation.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator emai l: TestingAccommodations@hr.lacounty.gov Teletype Phone: (877) 988-7800 For detailed information, please click here