SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment is only open to current San Bernardino County, Fire District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your San Bernardino C ounty employment must be clearly listed in your work experience. Providing secure, stable, and scalable enterprise solutions for the Nation’s largest county and its network. The Innovation and Technology Department (ITD) is accepting applications for Enterprise Network Support Managers (ENSMs) who direct and manage the work of staff involved in the support of enterprise level information technology infrastructure, systems, and software throughout the county. This position assumes a leadership role for managing countywide strategic IT planning, and is responsible for leading various complex projects impacting multiple departments, serving as an integral part of the change management process. Duties include but are not limited to: • Managing multiple projects simultaneously that result in the selection of technology solutions for Network hardware and software infrastructure that will be used countywide. • Managing the planning, scheduling, and coordination of infrastructure conjunction delegating assignments to team members who are allocated to a system team. • Leading IT staff on enterprise network infrastructure such as routers, switches, datacenter switching, firewalls, wireless systems and cloud network infrastructure through utilizing industry best practices and methodologies. • Coordinating the implementation and maintenance of new network enterprise systems that are on premise and/or cloud hosted. • Leading the collaborative efforts of technical personnel across all departments in the transport, security, and exchange of data between computing systems. For a more comprehensive listing of job duties for this classification, please refer to the Enterprise Network Support Manager job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino's primary technology service provider entrusted with managing and safeguarding the County's enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County's mission, ensuring continued success. Learn more about our initiatives in IT's Strate g ic Plan. IMPRESSIVE BENEFITS Click the image below to learn more about our outstanding traditional benefits! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Incumbents must be willing to work different shifts, including nights, weekends, and holidays in support of a 24/7 operation. Positions are subject to on call and emergency call backs and may be assigned to various work locations throughout the County without advance notice. Physical Requirements: Duties may involve lifting up to fifty (50) pounds; bending, stooping, and kneeling. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Qualifying candidates must meet the requirements in ALL of the following categories: EXPERIENCE: Four (4) years of full-time equivalent work experience in an enterprise network management environment architecting, engineering, and integrating solutions. Experience must include architecting and implementing enterprise solutions in a large organization setting with at least two (2) of the following technologies: Cloud Platforms (AWS,Azure, etc.) Datacenter Network Platforms (Cisco, etc.) Network Enterprise Router and Switching Platforms (Cisco, etc.) Enterprise Firewalls Enterprise Wireless Systems Enterprise Virtual Private Network Platforms Enterprise OS Platforms (Windows, Linux, etc.) LEADERSHIP: Three (3) years providing full-scope supervision or acting as a project lead to a team performing systems and/or network management in an enterprise environment. EDUCATION: Sixty (60) semester (90 quarter) units of completed college-level courses in information systems, computer science, software engineering, or a related field. Education Substitution: One (1)additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications ABachelor's degree in information systems, computer science, software engineering, or a related field is preferred. Selection Process Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by the filing deadline . There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 4/5/2024 5:00 PM Pacific
Mar 24, 2024
Full Time
The Job This recruitment is only open to current San Bernardino County, Fire District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your San Bernardino C ounty employment must be clearly listed in your work experience. Providing secure, stable, and scalable enterprise solutions for the Nation’s largest county and its network. The Innovation and Technology Department (ITD) is accepting applications for Enterprise Network Support Managers (ENSMs) who direct and manage the work of staff involved in the support of enterprise level information technology infrastructure, systems, and software throughout the county. This position assumes a leadership role for managing countywide strategic IT planning, and is responsible for leading various complex projects impacting multiple departments, serving as an integral part of the change management process. Duties include but are not limited to: • Managing multiple projects simultaneously that result in the selection of technology solutions for Network hardware and software infrastructure that will be used countywide. • Managing the planning, scheduling, and coordination of infrastructure conjunction delegating assignments to team members who are allocated to a system team. • Leading IT staff on enterprise network infrastructure such as routers, switches, datacenter switching, firewalls, wireless systems and cloud network infrastructure through utilizing industry best practices and methodologies. • Coordinating the implementation and maintenance of new network enterprise systems that are on premise and/or cloud hosted. • Leading the collaborative efforts of technical personnel across all departments in the transport, security, and exchange of data between computing systems. For a more comprehensive listing of job duties for this classification, please refer to the Enterprise Network Support Manager job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino's primary technology service provider entrusted with managing and safeguarding the County's enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County's mission, ensuring continued success. Learn more about our initiatives in IT's Strate g ic Plan. IMPRESSIVE BENEFITS Click the image below to learn more about our outstanding traditional benefits! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Incumbents must be willing to work different shifts, including nights, weekends, and holidays in support of a 24/7 operation. Positions are subject to on call and emergency call backs and may be assigned to various work locations throughout the County without advance notice. Physical Requirements: Duties may involve lifting up to fifty (50) pounds; bending, stooping, and kneeling. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Qualifying candidates must meet the requirements in ALL of the following categories: EXPERIENCE: Four (4) years of full-time equivalent work experience in an enterprise network management environment architecting, engineering, and integrating solutions. Experience must include architecting and implementing enterprise solutions in a large organization setting with at least two (2) of the following technologies: Cloud Platforms (AWS,Azure, etc.) Datacenter Network Platforms (Cisco, etc.) Network Enterprise Router and Switching Platforms (Cisco, etc.) Enterprise Firewalls Enterprise Wireless Systems Enterprise Virtual Private Network Platforms Enterprise OS Platforms (Windows, Linux, etc.) LEADERSHIP: Three (3) years providing full-scope supervision or acting as a project lead to a team performing systems and/or network management in an enterprise environment. EDUCATION: Sixty (60) semester (90 quarter) units of completed college-level courses in information systems, computer science, software engineering, or a related field. Education Substitution: One (1)additional year of qualifying work experience may substitute for the education requirement. Desired Qualifications ABachelor's degree in information systems, computer science, software engineering, or a related field is preferred. Selection Process Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by the filing deadline . There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 4/5/2024 5:00 PM Pacific
City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications was on Friday, October 20, 2023. We will be doing another round of application review on Tuesday, February 27, 2024. Please submit your application by 11:59 p.m. (PST) on Monday, February 26, 2024. if you would like your application to be included in this round of review. Candidates who pass the application review round will be invited to interviews on the week of March 11, 2024. The City of San Jose is hiring for an Enterprise Resource Planning Modernization Technical Project Manager (Enterprise Supervising Technology Analyst) to lead the project to modernize the City's ERP System. This is a multi-year project with the first phase being to identify a solution and an ERP implementation partner. The position will be dedicated to managing the consolidation and replacement of the City's aging ERP applications with a modern and robust ERP system. The ERP Technical Project Manager will partner with the Finance Department and City stakeholders to bring on a consulting firm to oversee the execution of the project. Thereafter, the ERP Technical Project Manager will partner closely with the consulting firm and the Finance Department's Functional Project Manager to evaluate the City's current ERP systems, identify gaps and improvements, define the project scope, objectives, and timelines, and manage the project team to ensure the ERP project is delivered on-time and on-budget. In this role, you would serve as a technical project manager for the modernization of the City's ERP systems. Responsibilities include but not limited to the following: Leading the technical workstream for the City's ERP Modernization project. Partner with the Finance and IT sponsors and stakeholders to evaluate, select and onboard a consulting firm to oversee the execution of the project. Partner with the consulting firm, Finance Department, and IT stakeholders to evaluate the City's current ERP systems, identify gaps and improvements, and define the ERP Modernization project scope. Collaborate with the project's cross functional and technical teams and leads to communicate and escalate cross functional and technical impacts. Provide oversight and coordination of all technical workstream activities, including status reporting, resourcing, requirements, design, build, test, and deployment tasks. Develop, maintain, and operate the project management structure for the ERP implementation, including selection, configuration, deployment and operation of project management tools, project management processes and project reporting. Define and document project scope, objectives, and success criteria with particular focus on alignment with business objectives. Create and maintain project plans, including schedules, timeline, tasks, and budget. Break down complex tasks into actionable work items, with accurately estimated required time and effort, appropriate sequencing plus alignment of co-dependent activities. Determine resource requirements: identify and schedule appropriate people and assets. Manage day to day activities against project plans and identify issues or bottlenecks requiring escalation or resolution. Assist in defining and managing project governance roles and parameters. Please note that the Enterprise Resource Planning Modernization Technical Project Manager (Enterprise Supervising Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The actual salary shall be determined by the final candidate's qualifications and experience. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Competencies The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Focus on outcomes over activity is key. Job Expertise - Experience with full-cycle ERP implementation projects for service organizations. Experience leading and prioritizing projects within a program and working seamlessly with various teams and partners in a matrix organization. Experience with ERP systems, facilitating large enterprise scale data and process conversions/migrations. Demonstrates the ability to identify, convey, and champion opportunities for business process improvements and operation changes. Proficiency with project management tools and software. Experience managing third party vendors and system integrators. Strong presentation, oral and written communication skills that will successfully translate to the needs of the team as well as senior management. Demonstrated experience driving enterprise projects from conception to successful completion with quality results. Project Management - Ensures support for projects and implements goals and strategic objectives. Vision / Strategic Thinking - Supports, promotes, and ensures alignment with the organization's vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; makes informed decisions based on input from a diverse set of stakeholders; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions . Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Mar 08, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications was on Friday, October 20, 2023. We will be doing another round of application review on Tuesday, February 27, 2024. Please submit your application by 11:59 p.m. (PST) on Monday, February 26, 2024. if you would like your application to be included in this round of review. Candidates who pass the application review round will be invited to interviews on the week of March 11, 2024. The City of San Jose is hiring for an Enterprise Resource Planning Modernization Technical Project Manager (Enterprise Supervising Technology Analyst) to lead the project to modernize the City's ERP System. This is a multi-year project with the first phase being to identify a solution and an ERP implementation partner. The position will be dedicated to managing the consolidation and replacement of the City's aging ERP applications with a modern and robust ERP system. The ERP Technical Project Manager will partner with the Finance Department and City stakeholders to bring on a consulting firm to oversee the execution of the project. Thereafter, the ERP Technical Project Manager will partner closely with the consulting firm and the Finance Department's Functional Project Manager to evaluate the City's current ERP systems, identify gaps and improvements, define the project scope, objectives, and timelines, and manage the project team to ensure the ERP project is delivered on-time and on-budget. In this role, you would serve as a technical project manager for the modernization of the City's ERP systems. Responsibilities include but not limited to the following: Leading the technical workstream for the City's ERP Modernization project. Partner with the Finance and IT sponsors and stakeholders to evaluate, select and onboard a consulting firm to oversee the execution of the project. Partner with the consulting firm, Finance Department, and IT stakeholders to evaluate the City's current ERP systems, identify gaps and improvements, and define the ERP Modernization project scope. Collaborate with the project's cross functional and technical teams and leads to communicate and escalate cross functional and technical impacts. Provide oversight and coordination of all technical workstream activities, including status reporting, resourcing, requirements, design, build, test, and deployment tasks. Develop, maintain, and operate the project management structure for the ERP implementation, including selection, configuration, deployment and operation of project management tools, project management processes and project reporting. Define and document project scope, objectives, and success criteria with particular focus on alignment with business objectives. Create and maintain project plans, including schedules, timeline, tasks, and budget. Break down complex tasks into actionable work items, with accurately estimated required time and effort, appropriate sequencing plus alignment of co-dependent activities. Determine resource requirements: identify and schedule appropriate people and assets. Manage day to day activities against project plans and identify issues or bottlenecks requiring escalation or resolution. Assist in defining and managing project governance roles and parameters. Please note that the Enterprise Resource Planning Modernization Technical Project Manager (Enterprise Supervising Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The actual salary shall be determined by the final candidate's qualifications and experience. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Competencies The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Focus on outcomes over activity is key. Job Expertise - Experience with full-cycle ERP implementation projects for service organizations. Experience leading and prioritizing projects within a program and working seamlessly with various teams and partners in a matrix organization. Experience with ERP systems, facilitating large enterprise scale data and process conversions/migrations. Demonstrates the ability to identify, convey, and champion opportunities for business process improvements and operation changes. Proficiency with project management tools and software. Experience managing third party vendors and system integrators. Strong presentation, oral and written communication skills that will successfully translate to the needs of the team as well as senior management. Demonstrated experience driving enterprise projects from conception to successful completion with quality results. Project Management - Ensures support for projects and implements goals and strategic objectives. Vision / Strategic Thinking - Supports, promotes, and ensures alignment with the organization's vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; makes informed decisions based on input from a diverse set of stakeholders; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions . Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment is only open to current San Bernardino County, Fire District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your San Bernardino C ounty employment must be clearly listed in your work experience. Providing secure, stable, and scalable enterprise solutions for the Nation’s largest county and its network. Enterprise Systems Support Managers (ESSMs) whodirect and manage the work of staff involved in the support of enterprise-level information technology infrastructure, systems, and software throughout the county. This position assumes a leadership role for managing countywide strategic IT planning, and is responsible for leading various complex projects impacting multiple departments , serving as an integral part of the change management process. Duties include but are not limited to the following: Managing multiple projects simultaneously that result in the selection of technology solutions for hardware and software infrastructure that will be used countywide. Managing the planning, scheduling, and coordination of infrastructure projects and in conjunction delegating assignments to team members who are allocated to a system team. Leading IT staff on enterprise infrastructure hosting such as applications, databases, and servers through utilizing industry best practices and methodologies. Coordinating the implementation and maintenance of new systems that are data center hosted and/or cloud hosted. Leading the collaborative efforts of technical personnel across all departments in the transport, security, and exchange of data between computing systems. For a more comprehensive listing of job duties for this classification, please refer to the Enterprise Systems Support Manager job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. Learn more about our initiatives in IT's Strategic Plan . IMPRESSIVE BENEFITS Click the image below to learn more about our outstanding traditional benefits! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Incumbents must be willing to work different shifts, including nights, weekends, and holidays in support of a 24/7 operation. Positions are subject to emergency call backs and may be assigned to various work locations throughout the County without advance notice. Physical Requirements: Duties may involve lifting up to fifty (50) pounds; bending, stooping, and kneeling. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Qualifying candidates must meet the requirements in ALL of the following categories: EXPERIENCE: Four (4) years of work experience in an enterprise systems management environment architecting, engineering, and integrating solutions*. Experience must include architecting and implementing enterprise solutions in a large organization setting with at least two (2) of the following technologies: Database Platforms Enterprise Content Management Enterprise Virtualization Platform Enterprise OS Platforms Enterprise Applications LEADERSHIP: Three (3) years providing full-scope supervision, or acting as a project lead, to a team performing systems management. EDUCATION: Sixty (60) semester (90 quarter) units of completed college-level courses in information systems, computer science, software engineering, or a related field. Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. * Qualifying experience may include performing duties equivalent to the San Bernardino County Systems Support Supervisor classification and above. Desired Qualifications A Bachelor's degree in information systems , computer science, software engineering, or a closely related field is preferred. Selection Process Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by the filing deadline . There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 4/1/2024 5:00 PM Pacific
Mar 19, 2024
Full Time
The Job This recruitment is only open to current San Bernardino County, Fire District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your San Bernardino C ounty employment must be clearly listed in your work experience. Providing secure, stable, and scalable enterprise solutions for the Nation’s largest county and its network. Enterprise Systems Support Managers (ESSMs) whodirect and manage the work of staff involved in the support of enterprise-level information technology infrastructure, systems, and software throughout the county. This position assumes a leadership role for managing countywide strategic IT planning, and is responsible for leading various complex projects impacting multiple departments , serving as an integral part of the change management process. Duties include but are not limited to the following: Managing multiple projects simultaneously that result in the selection of technology solutions for hardware and software infrastructure that will be used countywide. Managing the planning, scheduling, and coordination of infrastructure projects and in conjunction delegating assignments to team members who are allocated to a system team. Leading IT staff on enterprise infrastructure hosting such as applications, databases, and servers through utilizing industry best practices and methodologies. Coordinating the implementation and maintenance of new systems that are data center hosted and/or cloud hosted. Leading the collaborative efforts of technical personnel across all departments in the transport, security, and exchange of data between computing systems. For a more comprehensive listing of job duties for this classification, please refer to the Enterprise Systems Support Manager job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. Learn more about our initiatives in IT's Strategic Plan . IMPRESSIVE BENEFITS Click the image below to learn more about our outstanding traditional benefits! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Incumbents must be willing to work different shifts, including nights, weekends, and holidays in support of a 24/7 operation. Positions are subject to emergency call backs and may be assigned to various work locations throughout the County without advance notice. Physical Requirements: Duties may involve lifting up to fifty (50) pounds; bending, stooping, and kneeling. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Qualifying candidates must meet the requirements in ALL of the following categories: EXPERIENCE: Four (4) years of work experience in an enterprise systems management environment architecting, engineering, and integrating solutions*. Experience must include architecting and implementing enterprise solutions in a large organization setting with at least two (2) of the following technologies: Database Platforms Enterprise Content Management Enterprise Virtualization Platform Enterprise OS Platforms Enterprise Applications LEADERSHIP: Three (3) years providing full-scope supervision, or acting as a project lead, to a team performing systems management. EDUCATION: Sixty (60) semester (90 quarter) units of completed college-level courses in information systems, computer science, software engineering, or a related field. Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement. * Qualifying experience may include performing duties equivalent to the San Bernardino County Systems Support Supervisor classification and above. Desired Qualifications A Bachelor's degree in information systems , computer science, software engineering, or a closely related field is preferred. Selection Process Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by the filing deadline . There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 4/1/2024 5:00 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band 10 Annual Salary: $139,192.00 (Minimum) - $210,876.00 (Maximum) Note: The negotiable salary offer will be between $139,192.00/year - $197,447.18/year, commensurate with education and experience. Current Assignment The selected incumbent will be responsible for the overall management of BART's Asset Management program and will lead BART’s Asset Management Program towards ISO55000 certification, collaborate with cross functional stakeholders to develop systematic processes that manage strategic risk to organizational objectives, and coordinate the Asset Management Program’s maturity across the Agency: - Advance the BART Asset Management Program in accordance with international best practices, and as guided by the Asset Management Policy, to identify and minimize risk to the BART mission, vision, goals and objectives. - Integrate physical asset management principles and advanced statistical modeling to provide governance and insight over BART's $40 billion-dollar asset inventory and ensure compliance with FTA, and other oversight agencies’, asset management requirements. - Develop innovative ways/systematic processes to identify & communicate strategic risk to the BART Strategic Plan Framework (BSP) including documenting/tracking the activities of all BART Departments while maintaining line of sight with the BSP goals and objectives. - Ability to compose required documentation to address compliance requirements, synthesize various stakeholder needs/contributions, and communicate Asset Management Program activities in a polished and professional manner to all levels of the District. - Initiates and implements both project and process governance frameworks to improve transparency and internal controls. Program documentation must be compliant, professionally presented, and appropriate for the audience. - Understands government funding options/restrictions and develop strategic relationships with key departments (Budget, Performance & Risk, Strategic Planning) to identify/recommend solutions to problems (mitigate risk). - Stays abreast of international asset management initiatives and persuades stakeholders to support new strategic initiatives to mature BART's asset management way of life. - Must be gently relentless in implementation skills/follow up with Districtwide departments to ensure the completion of activities accurately and on-time for executive management (General Manager, AGM of Performance & Finance, etc.). - Knowledge of FTA Asset Management requirements and international "strategic" asset management best practices. - Experience with internal audit, governance and or compliance preferably in a government agency. - Occasional travel is required to represent BART in national asset management conferences/FTA Roundtable (meetings). Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes leadership and management responsibility for the District’s strategic asset management program, including assisting in the development and implementation of data governance required to meet international standards. Develops, implements and manages the District’s advanced statistical modeling, data mining, segmentation and quantitative analyses, and documentation process activities related to the Strategic Asset Management program. Manages the District’s asset management data-driven decision-making process to inform decision makers of strategic risks and monitor/track risk applications to mitigate identified risks. Ensures compliance with asset management related regional and/or federal reporting requirements. Partners with departments to identify, guide, and advise on Strategic Asset Management activities and operations including the identification of key performance indicators related to asset management. Collaborates with the Office of the Chief Information Officer (OCIO) to drive innovative analytics and data science solutions, including data, tools, methods, and infrastructure. Manages the preparation and coordination of reports including recommendations to the Board of Directors, committees and other management staff; manages the preparation of correspondence, reports and documents for completeness, accuracy and compliance with District policies and procedures and the maintenance of accurate records and files. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures. Supervises staff and outside contractors; serves as liaison between departments and departments and/or executive offices to ensure program and project implementation. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Stays abreast of industry trends, techniques, tools and use cases to steer internal improvement and innovation of advanced analytics and data science. Minimum Qualifications Education : Possession of a bachelor’s degree in Business, Engineering, Mathematics, Finance, Computer Science, or a closely related field from an accredited college or university. Experience : The equivalent of five (5) years of full-time progressively responsible experience in asset management, strategic planning, change management, operations or performance management experience or related experience. At least two (2) years of required experience must have included management level responsibilities. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics of enterprise grade relational databases, configuration management and the practical application of computerized maintenance management systems (CMMS) data Operational characteristics of Enterprise Asset Management (EAM) systems, performance management systems and enterprise risk frameworks Methods and techniques of contract development and program development International Best Practices in Strategic Asset Management (ISO55000), Reliability Engineering or Quality Management principles Funding constraints and regulatory policies/procedures of BART or similar agencies Related Federal, State and local laws, codes and regulations Skill/Ability in : Designing, documenting and implementing entity-wide change management processes including necessary communication strategies Creating and applying a strategic risk framework that records entity-wide activities and identifies risks to organizational objectives Analyzing complex and difficult process control problems, evaluating alternatives and reaching sound conclusions (provide supporting evidence) Staying abreast and quickly absorbing the function of changing technological tools and recommending/applying them to continually improve/mature BART’s asset management program Identifying risks/inefficiencies in business processes, performing root cause analyses, recommending creative solutions and implementing performance monitoring procedures to track and document risk application effectiveness Comprehending and translating highly complex data models and concepts to all stakeholders Directing and coordinating the work of lower level staff and ensuring objectives are met in a matrixed reporting structure Interpreting, applying and ensuring compliance with Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing to stakeholders at all levels of the Agency Operating office equipment including computers and supporting word processing, spreadsheet and presentation applications Establishing and maintaining effective working relationships with those contacted during the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band 10 Annual Salary: $139,192.00 (Minimum) - $210,876.00 (Maximum) Note: The negotiable salary offer will be between $139,192.00/year - $197,447.18/year, commensurate with education and experience. Current Assignment The selected incumbent will be responsible for the overall management of BART's Asset Management program and will lead BART’s Asset Management Program towards ISO55000 certification, collaborate with cross functional stakeholders to develop systematic processes that manage strategic risk to organizational objectives, and coordinate the Asset Management Program’s maturity across the Agency: - Advance the BART Asset Management Program in accordance with international best practices, and as guided by the Asset Management Policy, to identify and minimize risk to the BART mission, vision, goals and objectives. - Integrate physical asset management principles and advanced statistical modeling to provide governance and insight over BART's $40 billion-dollar asset inventory and ensure compliance with FTA, and other oversight agencies’, asset management requirements. - Develop innovative ways/systematic processes to identify & communicate strategic risk to the BART Strategic Plan Framework (BSP) including documenting/tracking the activities of all BART Departments while maintaining line of sight with the BSP goals and objectives. - Ability to compose required documentation to address compliance requirements, synthesize various stakeholder needs/contributions, and communicate Asset Management Program activities in a polished and professional manner to all levels of the District. - Initiates and implements both project and process governance frameworks to improve transparency and internal controls. Program documentation must be compliant, professionally presented, and appropriate for the audience. - Understands government funding options/restrictions and develop strategic relationships with key departments (Budget, Performance & Risk, Strategic Planning) to identify/recommend solutions to problems (mitigate risk). - Stays abreast of international asset management initiatives and persuades stakeholders to support new strategic initiatives to mature BART's asset management way of life. - Must be gently relentless in implementation skills/follow up with Districtwide departments to ensure the completion of activities accurately and on-time for executive management (General Manager, AGM of Performance & Finance, etc.). - Knowledge of FTA Asset Management requirements and international "strategic" asset management best practices. - Experience with internal audit, governance and or compliance preferably in a government agency. - Occasional travel is required to represent BART in national asset management conferences/FTA Roundtable (meetings). Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes leadership and management responsibility for the District’s strategic asset management program, including assisting in the development and implementation of data governance required to meet international standards. Develops, implements and manages the District’s advanced statistical modeling, data mining, segmentation and quantitative analyses, and documentation process activities related to the Strategic Asset Management program. Manages the District’s asset management data-driven decision-making process to inform decision makers of strategic risks and monitor/track risk applications to mitigate identified risks. Ensures compliance with asset management related regional and/or federal reporting requirements. Partners with departments to identify, guide, and advise on Strategic Asset Management activities and operations including the identification of key performance indicators related to asset management. Collaborates with the Office of the Chief Information Officer (OCIO) to drive innovative analytics and data science solutions, including data, tools, methods, and infrastructure. Manages the preparation and coordination of reports including recommendations to the Board of Directors, committees and other management staff; manages the preparation of correspondence, reports and documents for completeness, accuracy and compliance with District policies and procedures and the maintenance of accurate records and files. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures. Supervises staff and outside contractors; serves as liaison between departments and departments and/or executive offices to ensure program and project implementation. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Stays abreast of industry trends, techniques, tools and use cases to steer internal improvement and innovation of advanced analytics and data science. Minimum Qualifications Education : Possession of a bachelor’s degree in Business, Engineering, Mathematics, Finance, Computer Science, or a closely related field from an accredited college or university. Experience : The equivalent of five (5) years of full-time progressively responsible experience in asset management, strategic planning, change management, operations or performance management experience or related experience. At least two (2) years of required experience must have included management level responsibilities. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics of enterprise grade relational databases, configuration management and the practical application of computerized maintenance management systems (CMMS) data Operational characteristics of Enterprise Asset Management (EAM) systems, performance management systems and enterprise risk frameworks Methods and techniques of contract development and program development International Best Practices in Strategic Asset Management (ISO55000), Reliability Engineering or Quality Management principles Funding constraints and regulatory policies/procedures of BART or similar agencies Related Federal, State and local laws, codes and regulations Skill/Ability in : Designing, documenting and implementing entity-wide change management processes including necessary communication strategies Creating and applying a strategic risk framework that records entity-wide activities and identifies risks to organizational objectives Analyzing complex and difficult process control problems, evaluating alternatives and reaching sound conclusions (provide supporting evidence) Staying abreast and quickly absorbing the function of changing technological tools and recommending/applying them to continually improve/mature BART’s asset management program Identifying risks/inefficiencies in business processes, performing root cause analyses, recommending creative solutions and implementing performance monitoring procedures to track and document risk application effectiveness Comprehending and translating highly complex data models and concepts to all stakeholders Directing and coordinating the work of lower level staff and ensuring objectives are met in a matrixed reporting structure Interpreting, applying and ensuring compliance with Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing to stakeholders at all levels of the Agency Operating office equipment including computers and supporting word processing, spreadsheet and presentation applications Establishing and maintaining effective working relationships with those contacted during the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BUSINESS SERVICES MANAGER, SENIOR SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Manager, Senior positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday, April 8 , 2024 at 11:59 PM (PST). OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. Administrative Services This unit leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Business Services Manager, Senior at Orange County Public Works (OCPW) plays a crucial leadership role, primarily focusing on steering significant Information Technology, Financial, and Business Planning Initiatives. This position requires a leader who possesses strong leadership qualities, the ability to manage personal and team objectives, maintain high integrity, and lead with vision across various high-stakes environments. The role encompasses managing County-wide services such as business plan development, financial continuity, the Real Estate Enterprise Resource Planning (ERP) platform, Parking Management, and various other administrative services. The candidate should be a strategic thinker, capable of ensuring the continuity and development of business plans across all OCPW service areas, and integrating the ERP system effectively. Key responsibilities for this position include facilitating data integration, ensuring understanding of various aspects of real property business administration, and maintaining proficiency in modern programming languages and design principles. The incumbent will work closely with County department business leaders to develop and implement the ERP platform, from data collection to business analytics reporting. This requires the ability to design and implement new business processes, thoroughly analyze business requirements for each unit, and align the ERP system's use with each Deputy Director's strategy in OC Public Works, ensuring its effective application across the organization. The candidate should also have good operations experience in Asset Management, Asset Indexing, and Building Operations Management. Duties and responsibilities may include, but are not limited to: Perform financial planning, analysis, and projections in collaboration with the budget and financial services managers at OCPW and the various County business service units Manage OCPW's business unit’s transition to the CEO Real Estate Enterprise business solution Manage and Coordinate OCPW IT initiatives and ensure data continuity across OCPW Perform review of OCPW operational and business processes insuring compliance with Auditor Controller and Internal Audit Participate in the development of OCPW's business plan, annual strategic financial plan, and performance reporting for tenant agencies Assist in the development of cooperative agreements, contracts & contract negotiations with an understanding of County Real Estate development and ownership principles Responsible for County building manger program processes and personnel Responsible for County parking program, financial planning, and personnel DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have a minimum of five (5) years of experience working with financial planning, analysis, and information technology. A deep understanding and experience in finance, construction, and real property portfolio management will be considered a significant asset. The ideal candidate for this position will bring a comprehensive suite of skills and experiences to the table, particularly in managing an organization's business operations through business solutions that encompass budgeting, financial transactions, information technology, project management, and operational management. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Knowledge & Experience Demonstrate proficiency in identifying, evaluating, and implementing cutting-edge information technology solutions that drive efficiency and innovation within the organization Experience with ERP business solutions Experience in strategic financial management, including budgeting, forecasting, and financial analysis Ability to develop and implement financial analysis policies and procedures Experience in data analytics and database development, preferably within real property ownership applications Leadership & Management Skills Possess leadership skills to direct and ensure delivery of efficient high-quality services Building effective working relationships inside and outside the organization , demonstrating a collaborative and inclusive approach to leadership Demonstrate ability and commitment to mentor and guide employees to meet goals and objectives while identifying and cultivating their talents Oral & Written Communication Excellent oral and written skills, including report writing Effectively communicate with various levels of the organization Readily and routinely share technical knowledge with others MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Manager, Senior . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/8/2024 11:59 PM Pacific
Mar 08, 2024
Full Time
CAREER DESCRIPTION BUSINESS SERVICES MANAGER, SENIOR SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Manager, Senior positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday, April 8 , 2024 at 11:59 PM (PST). OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. Administrative Services This unit leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Business Services Manager, Senior at Orange County Public Works (OCPW) plays a crucial leadership role, primarily focusing on steering significant Information Technology, Financial, and Business Planning Initiatives. This position requires a leader who possesses strong leadership qualities, the ability to manage personal and team objectives, maintain high integrity, and lead with vision across various high-stakes environments. The role encompasses managing County-wide services such as business plan development, financial continuity, the Real Estate Enterprise Resource Planning (ERP) platform, Parking Management, and various other administrative services. The candidate should be a strategic thinker, capable of ensuring the continuity and development of business plans across all OCPW service areas, and integrating the ERP system effectively. Key responsibilities for this position include facilitating data integration, ensuring understanding of various aspects of real property business administration, and maintaining proficiency in modern programming languages and design principles. The incumbent will work closely with County department business leaders to develop and implement the ERP platform, from data collection to business analytics reporting. This requires the ability to design and implement new business processes, thoroughly analyze business requirements for each unit, and align the ERP system's use with each Deputy Director's strategy in OC Public Works, ensuring its effective application across the organization. The candidate should also have good operations experience in Asset Management, Asset Indexing, and Building Operations Management. Duties and responsibilities may include, but are not limited to: Perform financial planning, analysis, and projections in collaboration with the budget and financial services managers at OCPW and the various County business service units Manage OCPW's business unit’s transition to the CEO Real Estate Enterprise business solution Manage and Coordinate OCPW IT initiatives and ensure data continuity across OCPW Perform review of OCPW operational and business processes insuring compliance with Auditor Controller and Internal Audit Participate in the development of OCPW's business plan, annual strategic financial plan, and performance reporting for tenant agencies Assist in the development of cooperative agreements, contracts & contract negotiations with an understanding of County Real Estate development and ownership principles Responsible for County building manger program processes and personnel Responsible for County parking program, financial planning, and personnel DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have a minimum of five (5) years of experience working with financial planning, analysis, and information technology. A deep understanding and experience in finance, construction, and real property portfolio management will be considered a significant asset. The ideal candidate for this position will bring a comprehensive suite of skills and experiences to the table, particularly in managing an organization's business operations through business solutions that encompass budgeting, financial transactions, information technology, project management, and operational management. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Knowledge & Experience Demonstrate proficiency in identifying, evaluating, and implementing cutting-edge information technology solutions that drive efficiency and innovation within the organization Experience with ERP business solutions Experience in strategic financial management, including budgeting, forecasting, and financial analysis Ability to develop and implement financial analysis policies and procedures Experience in data analytics and database development, preferably within real property ownership applications Leadership & Management Skills Possess leadership skills to direct and ensure delivery of efficient high-quality services Building effective working relationships inside and outside the organization , demonstrating a collaborative and inclusive approach to leadership Demonstrate ability and commitment to mentor and guide employees to meet goals and objectives while identifying and cultivating their talents Oral & Written Communication Excellent oral and written skills, including report writing Effectively communicate with various levels of the organization Readily and routinely share technical knowledge with others MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Manager, Senior . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/8/2024 11:59 PM Pacific
Program Manager (Population Health Management Strategic Initiatives) Job Description Department(s): Population Health Management - Strategic Initiatives Reports to: Manager, Population Health Management - Strategic Initiatives FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, February 28, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (PM) - Population Health Management (PHM) Strategic Initiatives plays a vital role in the program design, development, implementation and support of PHM initiatives, pilots and programs related to the National Committee for Quality Assurance (NCQA) Health Plan and Health Equity Accreditations, Department of Health Care Services (DHCS) PHM Strategy and Roadmap and CalOptima Health's Board of Directors' PHM priorities. Goals may include helping to close racial/ethnic disparities for identified populations, achieve greater health equity, improve care management and provider resources, as well as assisting with data collection, analysis and reporting. The incumbent will be responsible for coordination, implementation, execution and completion of tasks supporting new program development and the re-design of existing programs. The incumbent will manage cross-functional projects and other assignments in the PHM department, including those related to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and department management, legal counsel, state and federal regulatory agencies and community stakeholders. The incumbent will also support other CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads program development, implementation of activities and oversight for various PHM programs and project plans including innovative pilots consistent with the DHCS PHM strategy and CalOptima Health's Board of Directors' priorities. Implements activities supporting the Health Equity enterprise-wide efforts for NCQA, DHCS, Centers for Medicare & Medicaid Services (CMS) and other regulatory agencies as they align with priorities set by leadership. This could include, but is not limited to, supporting CalOptima Health's Health Equity strategic priorities, collaborating with the Orange County Health Care Agency on their Community Health Assessment and Community Health Improvement Plan processes and supporting community stakeholders' health equity efforts that align with PHM priorities. Assists in the write up and bookmarking of documents used for NCQA Health Equity accreditation and other regulatory agency reporting submissions. Coordinates identification and management of data and works with Information Technology Services (ITS), Finance, Enterprise Analytics and Quality Analytics departments to obtain relevant data to strategize and plan. Keeps current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's medical management programs focused on health equity and social determinants of health. Assists with tracking and reporting of Health Equity and SDOH Strategic Plan priorities and tactics. Develops recommendations and proposals for leadership consideration. Completes other projects and duties as assigned. Experience and Education: Bachelor's degree in public health, healthcare administration or related field required. 3 years of experience in program development, including strategic planning for a start-up program, program implementation and evaluation of evidenced-based programs, preferably in the health care industry or a managed care environment, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. 1 year of experience and aptitude for working in a highly matrixed, mission-driven organization. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to communicate, particularly for frequent phone use, in meetings and to conduct presentations. Employee must have means of transportation for offsite travel to a local meeting venue as needed. Work Environment: Typical office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4542 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8b24384402c134ba4b6f49f63077496
Mar 08, 2024
Full Time
Program Manager (Population Health Management Strategic Initiatives) Job Description Department(s): Population Health Management - Strategic Initiatives Reports to: Manager, Population Health Management - Strategic Initiatives FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, February 28, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (PM) - Population Health Management (PHM) Strategic Initiatives plays a vital role in the program design, development, implementation and support of PHM initiatives, pilots and programs related to the National Committee for Quality Assurance (NCQA) Health Plan and Health Equity Accreditations, Department of Health Care Services (DHCS) PHM Strategy and Roadmap and CalOptima Health's Board of Directors' PHM priorities. Goals may include helping to close racial/ethnic disparities for identified populations, achieve greater health equity, improve care management and provider resources, as well as assisting with data collection, analysis and reporting. The incumbent will be responsible for coordination, implementation, execution and completion of tasks supporting new program development and the re-design of existing programs. The incumbent will manage cross-functional projects and other assignments in the PHM department, including those related to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and department management, legal counsel, state and federal regulatory agencies and community stakeholders. The incumbent will also support other CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads program development, implementation of activities and oversight for various PHM programs and project plans including innovative pilots consistent with the DHCS PHM strategy and CalOptima Health's Board of Directors' priorities. Implements activities supporting the Health Equity enterprise-wide efforts for NCQA, DHCS, Centers for Medicare & Medicaid Services (CMS) and other regulatory agencies as they align with priorities set by leadership. This could include, but is not limited to, supporting CalOptima Health's Health Equity strategic priorities, collaborating with the Orange County Health Care Agency on their Community Health Assessment and Community Health Improvement Plan processes and supporting community stakeholders' health equity efforts that align with PHM priorities. Assists in the write up and bookmarking of documents used for NCQA Health Equity accreditation and other regulatory agency reporting submissions. Coordinates identification and management of data and works with Information Technology Services (ITS), Finance, Enterprise Analytics and Quality Analytics departments to obtain relevant data to strategize and plan. Keeps current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's medical management programs focused on health equity and social determinants of health. Assists with tracking and reporting of Health Equity and SDOH Strategic Plan priorities and tactics. Develops recommendations and proposals for leadership consideration. Completes other projects and duties as assigned. Experience and Education: Bachelor's degree in public health, healthcare administration or related field required. 3 years of experience in program development, including strategic planning for a start-up program, program implementation and evaluation of evidenced-based programs, preferably in the health care industry or a managed care environment, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. 1 year of experience and aptitude for working in a highly matrixed, mission-driven organization. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to communicate, particularly for frequent phone use, in meetings and to conduct presentations. Employee must have means of transportation for offsite travel to a local meeting venue as needed. Work Environment: Typical office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4542 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8b24384402c134ba4b6f49f63077496
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH4629A FIRST DAY OF FILING: Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT) This announcement is being reposted to reopen the filling period to allow additional application filing. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: PH4629A FIRST DAY OF FILING: Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT) This announcement is being reposted to reopen the filling period to allow additional application filing. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION INFORMATION TECHNOLOGY MANAGER (Technology Services Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately. TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our information technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our information technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive. Further responsibilities may include assisting with any of the following: Oversee the day-to-day operation and maintenance of the TTC information technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections). Recommend, review, maintain, and enhance policies and procedures for information technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records. Recommend and manage the integration of information technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems. Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources. Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems. Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI). Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas. Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of progressive information technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing information technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required. OR Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required. A Bachelor’s degree in computer science, information technology, or related field may substitute for one (1) year of the required experience above. A Master’s degree or higher in computer science, information technology, or related field may substitute for two (2) years of the required experience above. In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Experience | Technical Knowledge Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.). Knowledge of the Information Technology structure, processes and procedures. Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses. Knowledge of data management systems and database administration, including experience with design, implementation and maintenance. Leadership | Supervisory Skills Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions. Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades. Provide technical guidance, training and support to the divisions on the use of information technology systems and processes. Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner. Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus. Setting high standards for quality work and responsiveness in providing information technology services, which drive the core programs for the TTC. Adjusting priorities to respond to pressing and changing demands. Problem-Solving/ Decision Making Recommending strategic judgments and evaluating the impact of information technology decisions while focusing on cost effectiveness and efficiency Developing strategic, tactical, and operational information technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC. Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities. Planning, organizing, and implementing projects to meet established timeframes with accurate data. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS: Human Resource Services | Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | Oral Exam (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here f or additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at aries.hensleyfranco@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/11/2024 11:59 PM Pacific
Mar 22, 2024
Full Time
CAREER DESCRIPTION INFORMATION TECHNOLOGY MANAGER (Technology Services Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open for three (3) weeks, and is scheduled to close on Thursday, April 11, 2024, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately. TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The Treasurer-Tax Collector is seeking an experienced and innovative Technology Services Manager to oversee our information technology systems and processes. The Technology Services Manager, will be responsible for ensuring the smooth operation of our information technology systems by introducing necessary upgrades and modifications, assisting with the implementation of automation and new technology, and providing guidance and support to our five divisions: Treasury, Investments, Tax & Central Collections, Administrative Services, and Executive. Further responsibilities may include assisting with any of the following: Oversee the day-to-day operation and maintenance of the TTC information technology systems that are critical to meeting our required program operations, such as the public funds treasury management system (Quantum) and other software systems (including Bloomberg, Property Tax Billing and Collection, Cashiering, Remittance Processing, Call Center/IVR, Accounts Receivable/Central Collection billing and collections). Recommend, review, maintain, and enhance policies and procedures for information technology systems to ensure accuracy, efficiency, effectiveness, timeliness, and compliance with applicable laws and regulations, along with strong internal controls between cash and records. Recommend and manage the integration of information technology systems with other systems used by the County, such as the General Ledger accounting system, which interfaces with banks, investment software, and internal accounting systems such as treasury management and accounts receivable systems. Meet and collaborate with other counties' TTC departments and other county departments to identify opportunities to streamline processes, improve data quality, enhance reporting capabilities, and reduce risk by eliminating manual processes or implementing strong internal control checks using system resources. Stay current with emerging trends and technologies in data science related to Treasury and finance-related systems. Assist in managing relationships with software vendors for each of the operational divisions and coordinate with the Administrative Services Division and Division Heads to recommend and ensure contracts for core services are developed, upgraded, and/or renewed on a timely basis and enhance operations with new technology available, such as blockchain and artificial intelligence (AI). Assist, develop, and implement data-driven solutions to assist program management in managing their core services and reporting key data, including department statistics and key performance indicators in the treasury, billing, and collecting areas. Assist divisions in developing reports for internal and external customers to identify trends and areas for enhancement to streamline and create cost-effective processes. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of progressive information technology experience in accounting and treasury systems management, along with experience in data science or a related field, and possess at least one (1) year of project management-level experience with responsibilities for maintaining and enhancing information technology systems and tools, which may include: treasury management systems, financial reporting tools, accounting software, collections software, and Enterprise Resource Planning (ERP) Systems. Experience in statistical analysis, machine learning, and data visualization tools and techniques is highly desirable, but not required. OR Alternatively, three (3) years of experience as a Technology Services Administrator is highly desirable but not required. A Bachelor’s degree in computer science, information technology, or related field may substitute for one (1) year of the required experience above. A Master’s degree or higher in computer science, information technology, or related field may substitute for two (2) years of the required experience above. In addition, the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Experience | Technical Knowledge Experience with Accounting and Treasury-related systems (e.g., Quantum, CAPS+, PTS, OnBase, etc.). Knowledge of the Information Technology structure, processes and procedures. Experience using data analysis platforms (e.g., Python, SQL, Access, Excel, Blockchain, AI) to analyze data, prepare reports, automate processes, and documentation of procedures related to their uses. Knowledge of data management systems and database administration, including experience with design, implementation and maintenance. Leadership | Supervisory Skills Serve as the project team member and/or provide leadership as necessary for the development and support of new analytics and business and artificial intelligence solutions. Assist and/or provide leadership in the review, assessment, planning and implementation of all system upgrades focusing on standardization of existing functionality without having to create custom programming for faster and cost-effective system upgrades. Provide technical guidance, training and support to the divisions on the use of information technology systems and processes. Organization & Planning Coordinating with others in response to multiple, competing demands to ensure work is completed in a cost effective and timely manner. Maintaining a high level of energy and commitment to juggle multiple tasks and priorities, and using available resources to get more done with less; all without losing focus. Setting high standards for quality work and responsiveness in providing information technology services, which drive the core programs for the TTC. Adjusting priorities to respond to pressing and changing demands. Problem-Solving/ Decision Making Recommending strategic judgments and evaluating the impact of information technology decisions while focusing on cost effectiveness and efficiency Developing strategic, tactical, and operational information technology plans which set technical direction, become part of policy standards, and meeting key objectives and goals for TTC. Analyzing problems and proposing cost effective and efficient solutions while dealing with changing priorities. Planning, organizing, and implementing projects to meet established timeframes with accurate data. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS: Human Resource Services | Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and will be notified of all further procedures applicable to their status in the competition. Applications and supplemental responses will be screened for qualifications that are highly desirable for this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | Oral Exam (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here f or additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aries Hensley Franco at 714-834-3918 or via email at aries.hensleyfranco@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/11/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION FILING PERIOD Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications. EXAM NUMBER W1082R-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD . The Opportunity The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes. Essential Job Functions Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support. Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support. Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. Strengthen compliance and governance structure around various procurement related processes. Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently. Provide final review and approval for the Source-To-Pay system project contractor deliverables. Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. Advise County executive management concerning the current and future direction of technological developments related to Procurement. Requirements Minimum Requirements : Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to bgarcia@isd.lacounty.gov and indicate your name, exam name, and the exam number (W1082R-EA ) . Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance. All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. DESIRABLE QUALIFICATIONS: At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems. Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M. Additional Information Our Assessment Process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add bgarcia@isd.lacounty.gov , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1082R-EA Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION FILING PERIOD Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications. EXAM NUMBER W1082R-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD . The Opportunity The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes. Essential Job Functions Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support. Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support. Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. Strengthen compliance and governance structure around various procurement related processes. Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently. Provide final review and approval for the Source-To-Pay system project contractor deliverables. Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. Advise County executive management concerning the current and future direction of technological developments related to Procurement. Requirements Minimum Requirements : Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to bgarcia@isd.lacounty.gov and indicate your name, exam name, and the exam number (W1082R-EA ) . Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance. All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. DESIRABLE QUALIFICATIONS: At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems. Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M. Additional Information Our Assessment Process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add bgarcia@isd.lacounty.gov , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1082R-EA Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is in Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: Are you looking for a Project Management position that will allow you to utilize your proven experience and skills to work on a wide variety of projects? Are you interested in being a key player in the partnerships between IT, multiple IT project teams, and the state agency business customers they support? If so, we invite you to apply to join our team! Our Senior Project Managers are problem solvers, focused on producing high-quality outcomes on complex customer projects. A Senior Project Manager exhibits a proven commitment to innovation. The position is responsible for initiating, planning, managing, and leading project teams to implement strategic projects, gaining efficiencies and productivity for the organization and the State of Missouri citizens. A Senior Project Manager may provide direction to entry-level team members, as well as mentor less experienced staff. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) Enterprise Project Management Office (EPMO) providing support to one or more state agencies. ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: Provide overall planning, coordination, and oversight of all activities for assigned projects Lead complex projects through the entire Systems Development Life Cycle (SDLC) Exercise independence, and judgment, and take initiative in leading projects Embrace continuous improvement and maximize value while eliminating waste by using lean thinking May act as Scrum Master or Scrum Coach on assigned projects Work effectively with agency staff, business analysts, and developers to complete projects on time and within budget Governance of assigned project budget Project status reporting Contract Management for vendor-engaged projects Assist the Chief Information Officer (CIO), Directors, and/or Managers with strategic planning and direction Serve as a resource and/or mentor to entry-level team members and less experienced staff All you need for success: Knowledge of the following is required: Project Management methodologies and best practices Business Analysis Concepts, practices, and procedures within the SDLC Knowledge of Scrum according to Scrum.org's Scrum Guide Key skills and abilities for success are: Excellent Communication, Leadership, Organization, Conflict Resolution, and Critical Thinking Planning and organizing projects ensuring project deadlines are met Proven ability to independently manage projects from conception to implementation Informed and effective decision-making Exhibited ability to evaluate options for solutions, considering all risks and impacts Proven ability to collaborate with professional staff and stakeholders Proven ability to lead a team, provide direction, and take initiative Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Preference is given to those candidates with Scrum Master Certification who demonstrate proven strengths in Negotiation, Lean Thinking, Building Strong Partnerships and Relationship Building, and the ability to develop productive team-oriented relationships. The classification for this position is Senior Project Manager ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-28
Mar 08, 2024
Full Time
Job Location: The office for this position is in Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: Are you looking for a Project Management position that will allow you to utilize your proven experience and skills to work on a wide variety of projects? Are you interested in being a key player in the partnerships between IT, multiple IT project teams, and the state agency business customers they support? If so, we invite you to apply to join our team! Our Senior Project Managers are problem solvers, focused on producing high-quality outcomes on complex customer projects. A Senior Project Manager exhibits a proven commitment to innovation. The position is responsible for initiating, planning, managing, and leading project teams to implement strategic projects, gaining efficiencies and productivity for the organization and the State of Missouri citizens. A Senior Project Manager may provide direction to entry-level team members, as well as mentor less experienced staff. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) Enterprise Project Management Office (EPMO) providing support to one or more state agencies. ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: Provide overall planning, coordination, and oversight of all activities for assigned projects Lead complex projects through the entire Systems Development Life Cycle (SDLC) Exercise independence, and judgment, and take initiative in leading projects Embrace continuous improvement and maximize value while eliminating waste by using lean thinking May act as Scrum Master or Scrum Coach on assigned projects Work effectively with agency staff, business analysts, and developers to complete projects on time and within budget Governance of assigned project budget Project status reporting Contract Management for vendor-engaged projects Assist the Chief Information Officer (CIO), Directors, and/or Managers with strategic planning and direction Serve as a resource and/or mentor to entry-level team members and less experienced staff All you need for success: Knowledge of the following is required: Project Management methodologies and best practices Business Analysis Concepts, practices, and procedures within the SDLC Knowledge of Scrum according to Scrum.org's Scrum Guide Key skills and abilities for success are: Excellent Communication, Leadership, Organization, Conflict Resolution, and Critical Thinking Planning and organizing projects ensuring project deadlines are met Proven ability to independently manage projects from conception to implementation Informed and effective decision-making Exhibited ability to evaluate options for solutions, considering all risks and impacts Proven ability to collaborate with professional staff and stakeholders Proven ability to lead a team, provide direction, and take initiative Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Preference is given to those candidates with Scrum Master Certification who demonstrate proven strengths in Negotiation, Lean Thinking, Building Strong Partnerships and Relationship Building, and the ability to develop productive team-oriented relationships. The classification for this position is Senior Project Manager ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-28
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PROCUREMENT CONTRACT MANAGER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Procurement Contract Manager. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 15, 2024. Qualified applicants are encouraged to apply immediately. THE OPPORTUNITY The Procurement Contracts Manager will be responsible for oversight of the various responsibilities and activities associated with solicitations, contracts, and purchases of commodities, professional services, human services, public works, and architect engineering services. Incumbents will oversee procurement and contract programs of varying sizes with staff in various classifications. Decision-making includes using discretion for contract program decisions to achieve management objectives, with accompanying accountability for those decisions. An individual contributor who is a designated subject matter expert and who serves as a manager of a Countywide enterprise or highly technical and specialized program may also be assigned to this level. Incumbents will be responsible for contracts and procurement and/or related programs for designated Departments by strategizing, coordinating, and taking necessary actions to accomplish management goals. Additionally, they will carry out analytical and administrative duties to ensure that their specific assignment adheres to procurement/contracts policy, government contract codes, and other applicable statutes. Click here for more information about the County of Orange. DESIRED QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess experience in public or private sector procurement, contracting, and/or other related fields. The ideal candidate will demonstrate professional experience in the administration, management, and compliance oversight of commodities, services, professional services, human services, Architect Engineer, and/or construction contracts including not limited to soliciting, developing, administering, and monitoring contracts or related programs, while ensuring compliance with local, federal, and state requirements. In addition, the ideal candidate will also possess extensive experience and knowledge in the following core competencies: Technical Knowledge | Technical Experience Conducting and overseeing various appropriate methods of solicitations and various contract types and advising the appropriate methods based on the customer/stakeholder needs. Researching, analyzing, and organizing technical or complex contract specifications, and scopes of work, and working with project management staff for an overall successful solicitation process and establishment of an effective contract. Evaluating and analyzing supplier capacity and capability, and managing supplier performance and relationships. Interpreting and correctly applying County regulations, policies, and procedures related to procurement, contracting (development and administration), fiscal, compliance, as well as various funding source requirements (including State and Federal). Monitoring contract compliance and adherence to appropriate reporting requirements. Compliance Knowledge | Compliance Experience Fostering a collaborative approach across all service functions that supports compliance and quality improvement efforts, provides information necessary for decision-making, and engages all levels of participants in contributing to the process. Adhering to funding source requirements, contract development in collaboration, data collection and analysis, and facilitation of jurisdictional coordination; reviewing grant financial requirements and accounting information to monitor and maintain fiscal compliance requirements. Receiving and documenting issues and reports to appropriate staff for timely resolution. Gathering statistical data and other information and preparing and presenting various special and recurring reports to ensure effective, accurate, and timely communication of information. Leadership | Management Skills Leading a high-performance, results-oriented team to implement organizational goals while balancing competing needs and objectives. Demonstrating the ability to train staff on complex procurement processes and develop training programs. Administering discipline fairly and consistently in consultation and collaboration with Human Resource Services (HRS). Utilizing good judgment and diplomacy in dealing with difficult and sensitive situations. Providing supervision of management and non-management level staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures. Strategic Planning | Analytical Skills Preparing, updating, and executing strategies leading to increased efficiencies. Planning and leading the execution of special projects to ensure these are resourced, budgeted, scheduled, planned, and implemented in a timely manner. Working independently and managing time wisely and effectively prioritizing multiple competing tasks for self and staff and providing recommendations for improvement. Demonstrating experience and knowledge in the interpretation and analysis of legislative data, laws, rules, regulations, and policies pertinent to procurement and contracts and carrying out their enforcement. Developing and measuring organization performance through the development and management of performance metrics. Researching, collecting, and utilizing data to support recommendations and decisions, analyzing stakeholder needs/constraints, detecting procurement and contracting industry trends, and making recommendations accordingly. Verbal | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals at all levels of the organization, and internal and external stakeholders, including communicating core ideas to elected officials and County executives. Utilizing effective communication skills to define and communicate strategic goals to staff and stakeholders clearly, succinctly, and persuasively. Providing strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability, and conflict resolution. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. SPECIAL REQUIREMENT: For some positions possession of a valid California Driver's license, Class C or higher may be required by date of appointment. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications and desirable qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, and supplemental questionnaire for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment process or will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
Mar 28, 2024
Full Time
CAREER DESCRIPTION PROCUREMENT CONTRACT MANAGER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Procurement Contract Manager. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 15, 2024. Qualified applicants are encouraged to apply immediately. THE OPPORTUNITY The Procurement Contracts Manager will be responsible for oversight of the various responsibilities and activities associated with solicitations, contracts, and purchases of commodities, professional services, human services, public works, and architect engineering services. Incumbents will oversee procurement and contract programs of varying sizes with staff in various classifications. Decision-making includes using discretion for contract program decisions to achieve management objectives, with accompanying accountability for those decisions. An individual contributor who is a designated subject matter expert and who serves as a manager of a Countywide enterprise or highly technical and specialized program may also be assigned to this level. Incumbents will be responsible for contracts and procurement and/or related programs for designated Departments by strategizing, coordinating, and taking necessary actions to accomplish management goals. Additionally, they will carry out analytical and administrative duties to ensure that their specific assignment adheres to procurement/contracts policy, government contract codes, and other applicable statutes. Click here for more information about the County of Orange. DESIRED QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess experience in public or private sector procurement, contracting, and/or other related fields. The ideal candidate will demonstrate professional experience in the administration, management, and compliance oversight of commodities, services, professional services, human services, Architect Engineer, and/or construction contracts including not limited to soliciting, developing, administering, and monitoring contracts or related programs, while ensuring compliance with local, federal, and state requirements. In addition, the ideal candidate will also possess extensive experience and knowledge in the following core competencies: Technical Knowledge | Technical Experience Conducting and overseeing various appropriate methods of solicitations and various contract types and advising the appropriate methods based on the customer/stakeholder needs. Researching, analyzing, and organizing technical or complex contract specifications, and scopes of work, and working with project management staff for an overall successful solicitation process and establishment of an effective contract. Evaluating and analyzing supplier capacity and capability, and managing supplier performance and relationships. Interpreting and correctly applying County regulations, policies, and procedures related to procurement, contracting (development and administration), fiscal, compliance, as well as various funding source requirements (including State and Federal). Monitoring contract compliance and adherence to appropriate reporting requirements. Compliance Knowledge | Compliance Experience Fostering a collaborative approach across all service functions that supports compliance and quality improvement efforts, provides information necessary for decision-making, and engages all levels of participants in contributing to the process. Adhering to funding source requirements, contract development in collaboration, data collection and analysis, and facilitation of jurisdictional coordination; reviewing grant financial requirements and accounting information to monitor and maintain fiscal compliance requirements. Receiving and documenting issues and reports to appropriate staff for timely resolution. Gathering statistical data and other information and preparing and presenting various special and recurring reports to ensure effective, accurate, and timely communication of information. Leadership | Management Skills Leading a high-performance, results-oriented team to implement organizational goals while balancing competing needs and objectives. Demonstrating the ability to train staff on complex procurement processes and develop training programs. Administering discipline fairly and consistently in consultation and collaboration with Human Resource Services (HRS). Utilizing good judgment and diplomacy in dealing with difficult and sensitive situations. Providing supervision of management and non-management level staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures. Strategic Planning | Analytical Skills Preparing, updating, and executing strategies leading to increased efficiencies. Planning and leading the execution of special projects to ensure these are resourced, budgeted, scheduled, planned, and implemented in a timely manner. Working independently and managing time wisely and effectively prioritizing multiple competing tasks for self and staff and providing recommendations for improvement. Demonstrating experience and knowledge in the interpretation and analysis of legislative data, laws, rules, regulations, and policies pertinent to procurement and contracts and carrying out their enforcement. Developing and measuring organization performance through the development and management of performance metrics. Researching, collecting, and utilizing data to support recommendations and decisions, analyzing stakeholder needs/constraints, detecting procurement and contracting industry trends, and making recommendations accordingly. Verbal | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals at all levels of the organization, and internal and external stakeholders, including communicating core ideas to elected officials and County executives. Utilizing effective communication skills to define and communicate strategic goals to staff and stakeholders clearly, succinctly, and persuasively. Providing strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability, and conflict resolution. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. SPECIAL REQUIREMENT: For some positions possession of a valid California Driver's license, Class C or higher may be required by date of appointment. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications and desirable qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, and supplemental questionnaire for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment process or will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/15/2024 11:59 PM Pacific
CITY OF GLENDALE CA
Glendale, California, United States
The Position DEFINITION Under the direction of the Assistant General Manager, this management position has responsibility for planning, directing, and controlling the long-range and short-term Glendale Water and Power Department (GWP) risk management activities. ESSENTIAL FUNCTIONS Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Provides management oversight for the direction and coordination of energy risk management activities for the utility including counterparty credit, budget, retail rate structuring, and accounting activities. Leads and administers the Enterprise Risk Management Committee (ERMC). Performs responsibilities delegated by the ERMC. Develops risk management policies and procedures. Ensures that risk exposure monitoring and reporting is an independent function residing outside of the utility’s energy traders’ duties. Establishes standards for risk identification, assessment, and communications across GWP. Effectively partners with other business units to promote risk/opportunity awareness in the department to encourage development of mitigation approaches to identified risks. Develops risk management tools for new commodities and products, including Renewable Energy Credits (RECs), carbon allowances and offsets, and transmission. Prepares, or directs contracted experts to prepare reports covering GWP’s energy portfolio position, Value-at-Risk, credit exposures, Risk Policy and Procedure Manual compliance and leads the development of business process and internal control improvements throughout the energy transaction lifecycle. Ensures compliance with the Energy Risk Management Policy, including the financial hedging program and a counterparty credit policy. Manages the counterparty credit process and related analysis of counterparties and is the lead for the credit systems and related Energy Trading Risk Management (ETRM) software. Oversees the ongoing risk analysis, compliance review, credit administration and management reporting activities associated with the risk management program. Ensures desk and cross-training procedures and business process documents for each of the functional areas are maintained and updated, as necessary. Provides risk assessment input to the hedge planning and transacting activity. Monitors the portfolio and risk management activities of the organization through a Mark-to-Market Position Report or equivalent. Provides feedback on risk levels, proposed mitigations, and implications to executive and senior management. Conducts periodic review of the GWP Risk Register, including status of mitigation plans and risk prioritization. Directs the review of all trading activities to ensure compliance with energy risk management policies and procedures. Identifies and reports non-compliance events and recommends measures to prevent non-compliance. Prepares written reports and correspondence and recommends procedural changes to improve efficient operations. Completes and submits reports to comply with laws and for submission to regulatory agencies. Maintains liaison with other departments in connection with GWP Risk Management issues. Represents the department in meetings with other City departments, outside agencies, the Glendale Water and Power Commission, and the City Council. Confers with the public and representatives of other agencies relating to GWP Risk Management matters. Analyzes operations and recommends improvements to increase manpower utilization, control costs, simplify work methods and better plan and monitor organizational performance. May perform the duties of the Chief Assistant General Manager or Assistant General Manager - Risk Management in his/her absence. Hires capable employees and implements necessary training to develop staff to meet the requirements of each functional area of responsibility. Ensures that adequate back-up skills are developed, and individual skills and abilities are increased. Ensures that assigned personnel work effectively with employees of other City departments and sections within GWP. Prepares formal reports for presentation to City Council and GWP Commission as requested regarding GWP risk management activities. Reviews and evaluates employees' job performance, and effectively recommends personnel actions. Plans, lays out, and delegates work to subordinate employees. May drive on City business as necessary. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements MINIMUM REQUIREMENTS Knowledge, Skills & Abilities Knowledge of: Applicable Federal, State and Local laws, ordinances, codes, standards, and regulations related to workplace safety rules, practices, and procedures. Business and political acumen. Change management resources and techniques. Deep understanding of utility operations and inner-workings. Methods and techniques for record keeping and report preparation. Modern office procedures, practices, methods, and equipment, including a computer and applicable software. Principals of organization, management, and supervision. Risk reporting and analytical approaches including statistical validation, variance analysis, testing causal relationships, root cause analysis. Strategic planning. Skill in: Analyzing and resolving complex situations. Composing and preparing reports, memorandums, letters, and e-mails that are professional and easy to follow. Creating Microsoft Excel spreadsheets to compile, calculate and analyze information (intermediate to advanced level of proficiency in Excel is highly desirable). Excellent interpersonal and coaching skills. Making effective presentations. Making independent judgments and decisions based on standard policy or procedure. Managing complex projects. Managing multiple priorities successfully. Organizing work, setting priorities, meeting critical deadlines, and independently following up on assignments. Superior communication skills to lead, influence, persuade and motivate. Ability to: Provide exceptional customer service to those utilizing Glendale Water and Power Department Services. Address complex issues and assimilate information rapidly. Apply applicable laws, codes, and regulations. Budget and allocate resources effectively. Calculate the financial exposure of energy portfolio. Challenge assumptions and weigh consequences when making decisions. Communicate clearly and concisely, both orally and in writing, with all levels of employees and the public, including co-workers, managers, department heads, Council members, commissioners, and the local community. Develop and recommend credit policy and procedures. Develop, organize, and implement programs/strategies designed to provide meaningful performance reports. Direct and manage assigned operations effectively. Effectively supervise and train subordinates. Establish and maintain smooth and effective working relationships and effectively resolve interpersonal conflicts. Ensure that risks for all transactions have been identified and can be valued. Foster a teamwork environment. Hold self and staff accountable for actions and results. Interpret and analyze complex data. Interpret and apply internal Departmental policies and procedures. Communicate and apply Federal, State and Local laws, codes, and regulations related to utility risk management. Lead, coach, instruct, organize, direct, and motivate staff. Model and practice the highest standards of ethical conduct. Present a courteous, professional public image. Provide clear work instructions. Provide or utilize expertise on financial products and pricing and structuring. Reconcile significant and/or controversial differences to bring interested parties to consensus. Review and evaluate employees’ job performance and effectively recommend personnel action. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Fully embrace the value and merits of a well-qualified, diverse workforce that is generally reflective of the surrounding labor market. Plan, initiate, recommend, and carry out actions as required. Work the necessary hours and times to accomplish goals, objectives and required tasks. Experience Eight years of recent progressively responsible professional experience in energy risk management, finance, accounting, or business, including four years in a managerial capacity is required. Experience in a public or investor-owned utility is desirable. Education/Training Bachelor’s Degree in business administration, finance, accounting, or a related field. Master’s Degree in Business Administration is desirable. License(s) / Certification(s) Valid California Class C driver's license may be required. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 3/29/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position DEFINITION Under the direction of the Assistant General Manager, this management position has responsibility for planning, directing, and controlling the long-range and short-term Glendale Water and Power Department (GWP) risk management activities. ESSENTIAL FUNCTIONS Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Provides management oversight for the direction and coordination of energy risk management activities for the utility including counterparty credit, budget, retail rate structuring, and accounting activities. Leads and administers the Enterprise Risk Management Committee (ERMC). Performs responsibilities delegated by the ERMC. Develops risk management policies and procedures. Ensures that risk exposure monitoring and reporting is an independent function residing outside of the utility’s energy traders’ duties. Establishes standards for risk identification, assessment, and communications across GWP. Effectively partners with other business units to promote risk/opportunity awareness in the department to encourage development of mitigation approaches to identified risks. Develops risk management tools for new commodities and products, including Renewable Energy Credits (RECs), carbon allowances and offsets, and transmission. Prepares, or directs contracted experts to prepare reports covering GWP’s energy portfolio position, Value-at-Risk, credit exposures, Risk Policy and Procedure Manual compliance and leads the development of business process and internal control improvements throughout the energy transaction lifecycle. Ensures compliance with the Energy Risk Management Policy, including the financial hedging program and a counterparty credit policy. Manages the counterparty credit process and related analysis of counterparties and is the lead for the credit systems and related Energy Trading Risk Management (ETRM) software. Oversees the ongoing risk analysis, compliance review, credit administration and management reporting activities associated with the risk management program. Ensures desk and cross-training procedures and business process documents for each of the functional areas are maintained and updated, as necessary. Provides risk assessment input to the hedge planning and transacting activity. Monitors the portfolio and risk management activities of the organization through a Mark-to-Market Position Report or equivalent. Provides feedback on risk levels, proposed mitigations, and implications to executive and senior management. Conducts periodic review of the GWP Risk Register, including status of mitigation plans and risk prioritization. Directs the review of all trading activities to ensure compliance with energy risk management policies and procedures. Identifies and reports non-compliance events and recommends measures to prevent non-compliance. Prepares written reports and correspondence and recommends procedural changes to improve efficient operations. Completes and submits reports to comply with laws and for submission to regulatory agencies. Maintains liaison with other departments in connection with GWP Risk Management issues. Represents the department in meetings with other City departments, outside agencies, the Glendale Water and Power Commission, and the City Council. Confers with the public and representatives of other agencies relating to GWP Risk Management matters. Analyzes operations and recommends improvements to increase manpower utilization, control costs, simplify work methods and better plan and monitor organizational performance. May perform the duties of the Chief Assistant General Manager or Assistant General Manager - Risk Management in his/her absence. Hires capable employees and implements necessary training to develop staff to meet the requirements of each functional area of responsibility. Ensures that adequate back-up skills are developed, and individual skills and abilities are increased. Ensures that assigned personnel work effectively with employees of other City departments and sections within GWP. Prepares formal reports for presentation to City Council and GWP Commission as requested regarding GWP risk management activities. Reviews and evaluates employees' job performance, and effectively recommends personnel actions. Plans, lays out, and delegates work to subordinate employees. May drive on City business as necessary. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements MINIMUM REQUIREMENTS Knowledge, Skills & Abilities Knowledge of: Applicable Federal, State and Local laws, ordinances, codes, standards, and regulations related to workplace safety rules, practices, and procedures. Business and political acumen. Change management resources and techniques. Deep understanding of utility operations and inner-workings. Methods and techniques for record keeping and report preparation. Modern office procedures, practices, methods, and equipment, including a computer and applicable software. Principals of organization, management, and supervision. Risk reporting and analytical approaches including statistical validation, variance analysis, testing causal relationships, root cause analysis. Strategic planning. Skill in: Analyzing and resolving complex situations. Composing and preparing reports, memorandums, letters, and e-mails that are professional and easy to follow. Creating Microsoft Excel spreadsheets to compile, calculate and analyze information (intermediate to advanced level of proficiency in Excel is highly desirable). Excellent interpersonal and coaching skills. Making effective presentations. Making independent judgments and decisions based on standard policy or procedure. Managing complex projects. Managing multiple priorities successfully. Organizing work, setting priorities, meeting critical deadlines, and independently following up on assignments. Superior communication skills to lead, influence, persuade and motivate. Ability to: Provide exceptional customer service to those utilizing Glendale Water and Power Department Services. Address complex issues and assimilate information rapidly. Apply applicable laws, codes, and regulations. Budget and allocate resources effectively. Calculate the financial exposure of energy portfolio. Challenge assumptions and weigh consequences when making decisions. Communicate clearly and concisely, both orally and in writing, with all levels of employees and the public, including co-workers, managers, department heads, Council members, commissioners, and the local community. Develop and recommend credit policy and procedures. Develop, organize, and implement programs/strategies designed to provide meaningful performance reports. Direct and manage assigned operations effectively. Effectively supervise and train subordinates. Establish and maintain smooth and effective working relationships and effectively resolve interpersonal conflicts. Ensure that risks for all transactions have been identified and can be valued. Foster a teamwork environment. Hold self and staff accountable for actions and results. Interpret and analyze complex data. Interpret and apply internal Departmental policies and procedures. Communicate and apply Federal, State and Local laws, codes, and regulations related to utility risk management. Lead, coach, instruct, organize, direct, and motivate staff. Model and practice the highest standards of ethical conduct. Present a courteous, professional public image. Provide clear work instructions. Provide or utilize expertise on financial products and pricing and structuring. Reconcile significant and/or controversial differences to bring interested parties to consensus. Review and evaluate employees’ job performance and effectively recommend personnel action. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Fully embrace the value and merits of a well-qualified, diverse workforce that is generally reflective of the surrounding labor market. Plan, initiate, recommend, and carry out actions as required. Work the necessary hours and times to accomplish goals, objectives and required tasks. Experience Eight years of recent progressively responsible professional experience in energy risk management, finance, accounting, or business, including four years in a managerial capacity is required. Experience in a public or investor-owned utility is desirable. Education/Training Bachelor’s Degree in business administration, finance, accounting, or a related field. Master’s Degree in Business Administration is desirable. License(s) / Certification(s) Valid California Class C driver's license may be required. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 3/29/2024 11:59 PM Pacific
CAREER DESCRIPTION Senior Technology Services Manager (Technology Services Manager, Senior) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager, Senior positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, March 25, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled senior technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing robust technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Overseeing strategy and the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing robust technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Although not required the desirable candidate will possess a Bachelor's degree in Computer Science, Information Systems or closely related field from an accredited college or university (a Master's degree is preferred). Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing large-scale Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Applying advanced project management techniques for large IT projects, prioritizing competing demands, and resource planning, budget estimation and preparation and technical reports Staying current on emerging and changing technologies to identify and implement innovative IT solutions Applying IT Service Management best practices and processes to achieve service delivery Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing large IT environments with 5+ locations and app. 5,000 users Asserting authority and holding others accountable to achieve goals Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Producing clear and concise written documents, emails, and status reports Problem-solving /decision making Making strategic judgments and evaluating the impact of decisions Developing IT plans for departmental direction, policy, and objectives Analyzing and solving problems while adapting to changing priorities Planning and implementing projects to meet deadlines MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. SPECIAL REQUIREMENT | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
Mar 08, 2024
Full Time
CAREER DESCRIPTION Senior Technology Services Manager (Technology Services Manager, Senior) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager, Senior positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, March 25, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled senior technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing robust technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Overseeing strategy and the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing robust technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Although not required the desirable candidate will possess a Bachelor's degree in Computer Science, Information Systems or closely related field from an accredited college or university (a Master's degree is preferred). Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing large-scale Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Applying advanced project management techniques for large IT projects, prioritizing competing demands, and resource planning, budget estimation and preparation and technical reports Staying current on emerging and changing technologies to identify and implement innovative IT solutions Applying IT Service Management best practices and processes to achieve service delivery Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing large IT environments with 5+ locations and app. 5,000 users Asserting authority and holding others accountable to achieve goals Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Producing clear and concise written documents, emails, and status reports Problem-solving /decision making Making strategic judgments and evaluating the impact of decisions Developing IT plans for departmental direction, policy, and objectives Analyzing and solving problems while adapting to changing priorities Planning and implementing projects to meet deadlines MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. SPECIAL REQUIREMENT | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
CAREER DESCRIPTION Technology Services Manager This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, April 9th, 2024 11:59 P.M. (PST) . Applicants are encouraged to apply immediately. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Leading teams in the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing small and medium Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively oversee the implementation and application of security best practices and policies Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Writing and presenting succinct and informative communication, which conveys clear and concise meaning Developing clear requirements for internal Information Technology staff and third-party vendors Communicating consistently with client to ensure service-related requirements are being met to their satisfaction Problem-solving /decision making Proactively detecting problem areas and recommending/implementing solutions Accurately identifying issues, impacts, and solutions Fostering an innovative, collaborative, success-oriented team environment SPECIAL REQUIREMENTS | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Technology Services Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/9/2024 11:59 PM Pacific
Mar 20, 2024
Full Time
CAREER DESCRIPTION Technology Services Manager This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, April 9th, 2024 11:59 P.M. (PST) . Applicants are encouraged to apply immediately. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Leading teams in the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing small and medium Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively oversee the implementation and application of security best practices and policies Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Writing and presenting succinct and informative communication, which conveys clear and concise meaning Developing clear requirements for internal Information Technology staff and third-party vendors Communicating consistently with client to ensure service-related requirements are being met to their satisfaction Problem-solving /decision making Proactively detecting problem areas and recommending/implementing solutions Accurately identifying issues, impacts, and solutions Fostering an innovative, collaborative, success-oriented team environment SPECIAL REQUIREMENTS | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Technology Services Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/9/2024 11:59 PM Pacific
Riverside County Information Technology (RCIT) department is the central IT for the County, dedicated to working together with our partners to deliver solutions that improve service and service delivery to our residents and businesses. With a commitment to innovation and excellence, we pride ourselves on fostering a dynamic work environment that encourages collaboration, creativity, and professional growth. We are seeking an experienced and motivated Enterprise Data Manager to join our dynamic IT team. The successful candidate will play a crucial role in building our data team, identifying, and implementing solution tools and environments, managing, and optimizing our organization's data assets to support strategic business objectives. If you are a seasoned professional with a strong background in data management, governance, and analytics, we invite you to apply for this exciting opportunity. Responsibilities will include: Data Governance: Establish and enforce data governance policies and procedures to ensure data accuracy, integrity, and security across the organization. Data Strategy: Develop and implement a comprehensive data management strategy aligned with business goals, ensuring effective utilization of data resources. Database Management: Oversee the design, implementation, and maintenance of databases, ensuring optimal performance, reliability, and scalability. Data Quality Assurance: Implement and manage data quality assurance processes, including data profiling, cleansing, and validation, to maintain high data accuracy levels. Data Integration: Lead efforts to integrate data from various sources, ensuring seamless flow and consistency in data across the organization. Collaboration: Collaborate with cross-functional teams, including IT, analytics, and business units, to understand data requirements and provide strategic insights. Compliance and Security: Ensure compliance with data protection regulations and implement security measures to safeguard sensitive information. Champion: Advocate for the use of data driven evidence in decision making and strategic development. Training and Development: Provide training and support to staff on data management best practices, fostering a data-driven culture within the organization. The Department desires candidates with: Bachelor’s degree in computer science information technology or related field, or equivalent experience. Proven experience (4+ years) in enterprise data management, with a focus on data governance, quality, and analytics. In-depth knowledge of database management systems, data integration, and data warehousing. Strong understanding of data protection regulations and best practices for data security. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Certifications in relevant areas (e.g., CDMP, DAMA) are a plus but not required. The ITM III class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer. This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives. Minimum Qualifications: Education : Bachelor’s degree in computer science information technology or related field, or equivalent experience. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.) Experience : Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.) Knowledge of : Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals. Ability to : Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations. Other Requirements : A successful Security Clearance conducted by the Sheriffs' Office is required for positions within the Riverside County Information Technology Department.
Mar 08, 2024
Full Time
Riverside County Information Technology (RCIT) department is the central IT for the County, dedicated to working together with our partners to deliver solutions that improve service and service delivery to our residents and businesses. With a commitment to innovation and excellence, we pride ourselves on fostering a dynamic work environment that encourages collaboration, creativity, and professional growth. We are seeking an experienced and motivated Enterprise Data Manager to join our dynamic IT team. The successful candidate will play a crucial role in building our data team, identifying, and implementing solution tools and environments, managing, and optimizing our organization's data assets to support strategic business objectives. If you are a seasoned professional with a strong background in data management, governance, and analytics, we invite you to apply for this exciting opportunity. Responsibilities will include: Data Governance: Establish and enforce data governance policies and procedures to ensure data accuracy, integrity, and security across the organization. Data Strategy: Develop and implement a comprehensive data management strategy aligned with business goals, ensuring effective utilization of data resources. Database Management: Oversee the design, implementation, and maintenance of databases, ensuring optimal performance, reliability, and scalability. Data Quality Assurance: Implement and manage data quality assurance processes, including data profiling, cleansing, and validation, to maintain high data accuracy levels. Data Integration: Lead efforts to integrate data from various sources, ensuring seamless flow and consistency in data across the organization. Collaboration: Collaborate with cross-functional teams, including IT, analytics, and business units, to understand data requirements and provide strategic insights. Compliance and Security: Ensure compliance with data protection regulations and implement security measures to safeguard sensitive information. Champion: Advocate for the use of data driven evidence in decision making and strategic development. Training and Development: Provide training and support to staff on data management best practices, fostering a data-driven culture within the organization. The Department desires candidates with: Bachelor’s degree in computer science information technology or related field, or equivalent experience. Proven experience (4+ years) in enterprise data management, with a focus on data governance, quality, and analytics. In-depth knowledge of database management systems, data integration, and data warehousing. Strong understanding of data protection regulations and best practices for data security. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Certifications in relevant areas (e.g., CDMP, DAMA) are a plus but not required. The ITM III class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer. This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives. Minimum Qualifications: Education : Bachelor’s degree in computer science information technology or related field, or equivalent experience. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.) Experience : Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.) Knowledge of : Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals. Ability to : Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations. Other Requirements : A successful Security Clearance conducted by the Sheriffs' Office is required for positions within the Riverside County Information Technology Department.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Open Until Filled Salary: Commensurate with experience SUMMARY This position is responsible for monitoring, maintaining, and reporting on the status of facilities and fixed assets within the Department of Enterprise Asset Management (DEAM). This position may also expand to include similar responsibilities managing assets within the Department of Parks and Recreation (DPR) and the Department of Public Works (DPW). This employee prepares variance and trend analyses of assets and components for current use and for short, medium, and long-range forecasting. Develops asset and component forecasts based on industry standards and best-practice. Manages and coordinates all activities to update DEAM’s Strategic Asset Management Plan (SAMP), Standard Operating Procedures (SOPs) and any associated risk registers with periodic and major updates. The manager works with Executive Management, Directors, Managers, Planners, and stakeholders on a regular basis to monitor the status of assets and components. Prepares and distributes detailed reports to Executive Management, Directors, Managers, Planners, and others to track asset and component information in the IBM/Maximo, Enterprise Asset Management System (EAMS). ESSENTIAL DUTIES AND RESPONSIBILITIES Manages and reports on the status of the Asset Management Program for both current use and short, medium, and long-range forecasting. Conducts analysis to capture relevant asset management information for high level and complex decision-making in planning capital rehabilitation or replacement. Responsible for ensuring the EAMS is aligned with industry standards and best-practice such as ISO55000. Using the IBM/Maximo software, examines current backlog and future asset replacements, analyzes asset performance, captures relevant asset management information for high level and complex decision-making in planning capital rehabilitation, and prepares forecasts relative to the City of Atlanta’s state of good repair (SGR) needs. Tracks assets and components for inclusion in the capital plan and assists the Budget and Finance Department as required in the annual preparation of the City of Atlanta’s Long Range Financial Plan. Works with all levels of management and stakeholders to develop asset-based projects for inclusion in the Capital Improvement Program (CIP). Monitors the asset database for data completeness, accuracy, and integrity. Develops and monitors corrective action plans to address data integrity concerns. Monitors asset Departmental risk registers and proposes corrective action plans to address and mitigate risks related to aging and non-performing assets Prepares and distributes detailed reports to Executive Management, Directors, Managers, Planners, and others to track asset and component information in IBM/Maximo. Performs other related duties as assigned. QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Engineering, Information Technology, Finance, Business Management, or related discipline is required. Eight years of progressively responsible experience in asset monitoring, tracking, and reporting required. Experience should include evaluating, analyzing, and preparing asset management progress and performance reports. High level analytical, problem solving, and organizational skills are required. Excellent verbal and written communications skills are required. Must have a high-level understanding of physical asset management competencies, theories, standards, and processes. Must be proficient in use of IBM/Maximo or equivalent asset management system, PC-based databases, and spreadsheet applications. Must be familiar with planning and delivery of capital programs, including project scope and budget development. Must possess project management skills to include a high level of concentration and attention to details. Direct experience at the Project or Program Manager level can be substituted on a year-for-year basis in lieu of educational requirement. CERTIFICATES, LICENSES, REGISTRATIONS Required: IAM - Asset Management Certificate or comparable certification within 6 months of hire date. Preferred: IAM - Asset Management Diploma or comparable Project Management Professional
Mar 08, 2024
Full Time
Posting Open Until Filled Salary: Commensurate with experience SUMMARY This position is responsible for monitoring, maintaining, and reporting on the status of facilities and fixed assets within the Department of Enterprise Asset Management (DEAM). This position may also expand to include similar responsibilities managing assets within the Department of Parks and Recreation (DPR) and the Department of Public Works (DPW). This employee prepares variance and trend analyses of assets and components for current use and for short, medium, and long-range forecasting. Develops asset and component forecasts based on industry standards and best-practice. Manages and coordinates all activities to update DEAM’s Strategic Asset Management Plan (SAMP), Standard Operating Procedures (SOPs) and any associated risk registers with periodic and major updates. The manager works with Executive Management, Directors, Managers, Planners, and stakeholders on a regular basis to monitor the status of assets and components. Prepares and distributes detailed reports to Executive Management, Directors, Managers, Planners, and others to track asset and component information in the IBM/Maximo, Enterprise Asset Management System (EAMS). ESSENTIAL DUTIES AND RESPONSIBILITIES Manages and reports on the status of the Asset Management Program for both current use and short, medium, and long-range forecasting. Conducts analysis to capture relevant asset management information for high level and complex decision-making in planning capital rehabilitation or replacement. Responsible for ensuring the EAMS is aligned with industry standards and best-practice such as ISO55000. Using the IBM/Maximo software, examines current backlog and future asset replacements, analyzes asset performance, captures relevant asset management information for high level and complex decision-making in planning capital rehabilitation, and prepares forecasts relative to the City of Atlanta’s state of good repair (SGR) needs. Tracks assets and components for inclusion in the capital plan and assists the Budget and Finance Department as required in the annual preparation of the City of Atlanta’s Long Range Financial Plan. Works with all levels of management and stakeholders to develop asset-based projects for inclusion in the Capital Improvement Program (CIP). Monitors the asset database for data completeness, accuracy, and integrity. Develops and monitors corrective action plans to address data integrity concerns. Monitors asset Departmental risk registers and proposes corrective action plans to address and mitigate risks related to aging and non-performing assets Prepares and distributes detailed reports to Executive Management, Directors, Managers, Planners, and others to track asset and component information in IBM/Maximo. Performs other related duties as assigned. QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Engineering, Information Technology, Finance, Business Management, or related discipline is required. Eight years of progressively responsible experience in asset monitoring, tracking, and reporting required. Experience should include evaluating, analyzing, and preparing asset management progress and performance reports. High level analytical, problem solving, and organizational skills are required. Excellent verbal and written communications skills are required. Must have a high-level understanding of physical asset management competencies, theories, standards, and processes. Must be proficient in use of IBM/Maximo or equivalent asset management system, PC-based databases, and spreadsheet applications. Must be familiar with planning and delivery of capital programs, including project scope and budget development. Must possess project management skills to include a high level of concentration and attention to details. Direct experience at the Project or Program Manager level can be substituted on a year-for-year basis in lieu of educational requirement. CERTIFICATES, LICENSES, REGISTRATIONS Required: IAM - Asset Management Certificate or comparable certification within 6 months of hire date. Preferred: IAM - Asset Management Diploma or comparable Project Management Professional
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
EXAMPLES OF ESSENTIAL FUNCTIONS:
Manage all phases of the Records Management (RM) process in compliance with applicable local, state, and federal laws, rules, regulations, and policies governing Rail Development RM.
Develop and maintain RM and content management systems, including design, development and implementation of industry-standard applications and processes.
Leads the transformation of Rail RM processes to an electronic repository system.
Develop annual budget in support of upcoming RM plans, projects, and contracts. Review and report on operating budget to Rail leadership.
Performs as a subject matter expert and advisor to leadership and project management on adequacy of documentation, creation, and management of Rail records.
Facilitate communications among departments in matters relating to records/information assets and the management of risks to those assets.
Overall responsibility includes but not limited to document management of Rail Development projects, development, document control functions, operational requirements, and legislative updates.
Supervise staff. Hire, mentor, and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.
EXAMPLES OF DUTIES:
Plans, organizes, directs, reviews, coordinates, and establishes controls for Rail Development records and activities.
Coordinates with rail program managers to ensure records creation, maintenance, use, and disposition are in accordance with the Federal Records Act. Promotes effective RM throughout Rail Development.
Provide guidance and administration on a wide variety of record management functions, provide timely updates and training on RM principles and requirements.
Develops metrics and KPIs to measure success of the RM Function.
Formulates and oversees the implementation of policy and guidance for record-keeping in accordance with Rail Development’s strategic plan, government mandates for all electronic and non-electronic records, and appropriate information management standards.
Works closely and proactively with legal counsel within Rail to ensure that records/information assets are managed to ensure government accountability, protect the interests of the public, and mitigates records-related litigation risks.
Participates in capital planning process for all major information systems to ensure that RM functionality is included in system design. Advises program managers and IT managers on metadata requirements necessary to achieve this functionality.
Works with the CIO to build RM functionality into the enterprise architecture and to assist with the deployment and implementation of any RM systems within Rail Development.
Interface with government, public and transit agencies when required.
Evaluate job performance of staff including professional development through the identification of on-the-job training and other professional development opportunities.
Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents.
Perform other duties as assigned.
Mar 05, 2024
Full Time
EXAMPLES OF ESSENTIAL FUNCTIONS:
Manage all phases of the Records Management (RM) process in compliance with applicable local, state, and federal laws, rules, regulations, and policies governing Rail Development RM.
Develop and maintain RM and content management systems, including design, development and implementation of industry-standard applications and processes.
Leads the transformation of Rail RM processes to an electronic repository system.
Develop annual budget in support of upcoming RM plans, projects, and contracts. Review and report on operating budget to Rail leadership.
Performs as a subject matter expert and advisor to leadership and project management on adequacy of documentation, creation, and management of Rail records.
Facilitate communications among departments in matters relating to records/information assets and the management of risks to those assets.
Overall responsibility includes but not limited to document management of Rail Development projects, development, document control functions, operational requirements, and legislative updates.
Supervise staff. Hire, mentor, and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.
EXAMPLES OF DUTIES:
Plans, organizes, directs, reviews, coordinates, and establishes controls for Rail Development records and activities.
Coordinates with rail program managers to ensure records creation, maintenance, use, and disposition are in accordance with the Federal Records Act. Promotes effective RM throughout Rail Development.
Provide guidance and administration on a wide variety of record management functions, provide timely updates and training on RM principles and requirements.
Develops metrics and KPIs to measure success of the RM Function.
Formulates and oversees the implementation of policy and guidance for record-keeping in accordance with Rail Development’s strategic plan, government mandates for all electronic and non-electronic records, and appropriate information management standards.
Works closely and proactively with legal counsel within Rail to ensure that records/information assets are managed to ensure government accountability, protect the interests of the public, and mitigates records-related litigation risks.
Participates in capital planning process for all major information systems to ensure that RM functionality is included in system design. Advises program managers and IT managers on metadata requirements necessary to achieve this functionality.
Works with the CIO to build RM functionality into the enterprise architecture and to assist with the deployment and implementation of any RM systems within Rail Development.
Interface with government, public and transit agencies when required.
Evaluate job performance of staff including professional development through the identification of on-the-job training and other professional development opportunities.
Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents.
Perform other duties as assigned.
Sacramento Housing & Redevelopment Agency (SHRA)
Sacramento, CA, United States
Description Classification: EXEMPT The Finance Manager performs highly responsible administrative and professional accounting work; supervises and provides professional and technical guidance to accounting staff; assists in the preparation of the Comprehensive Annual Financial Report; researches and analyzes difficult and highly technical transactions; and maintains fiscal accountability for programs funded by grants and other methods. Incumbents exhibit a high level of expertise in terms of knowledge, skills and abilities. SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include: Fully paid medical/dental benefits for full family CalPERS Pension Retirement Student Loan Reimbursement and Tuition Reimbursement up to $5,250/year 8 Management work/life balance days 80 Hours of Management Supplemental Leave in addition to 2 weeks of vacation per year Free Downtown Parking Knowledge, Skills & Abilities Knowledge of: Generally accepted governmental accounting and auditing principles and practices (GAAP) Principles of supervision, training, and performance management Relevant State and Federal laws and regulations PC hardware and software capabilities and accounting applications Principles of financial administration, including budgeting, financial reporting, data processing and purchasing Principles of governmental accounting as applied to complex funds of all types Business office practices, procedures, methods and equipment Federal entitlement programs like Community Development Block Grant (CDBG), Home Investment Partnership Program (HOME) are a plus. Housing Authority operations and reporting requirements are a plus Skill in: Preparation and documentation of complex accounting transactions Multi-tasking and time management Use of computers, computer applications, and accounting- related solutions Identification and implementation of adequate internal controls Accounts payable, accounts receivable, and payroll Accounting for enterprise and governmental funds a plus Previous Housing Authority experience a plus Ability to: Analyze and interpret financial and accounting records Prepare financial statements and reports according to GAAP Design and install new and improved complex accounting and record keeping systems, both manual and computer-based Establish and maintain effective working relationships with all levels of staff and management throughout the Agency, and with external auditors Plan, assign, and supervise the work of subordinates Evaluate compliance with Federal, State and Local laws and regulations Work independently and/or as a team member Work in stressful situations and under strict deadlines Communicate effectively in both oral and written form with Agency officials, representatives of outside agencies, and the public; prepare and present complex narrative and statistical reports, correspondence, and other written materials to both large and small groups Prioritize workload efficiently, without direct instruction, to meet deadlines under changing conditions; coordinate multiple projects; make sound decisions under pressure Acquire subject-matter expertise and facilitate groups in the area of work assigned Work effectively with sensitive and confidential information in a political environment. Establish and maintain effective working relationships with those contacted in the course of work Essential Areas of Responsibility Agency Management Program Managers share responsibilities for implementing Agency-wide objectives and directives through programs and practices which reflect the Vision Statement and the SHRA in-house cultural objectives. Program Managers are responsible for supporting a "one agency" perspective while acting as advocates for their work units. Program Managers support the Executive Team as they: Implement organization-wide goals and cross department projects and objectives Offer input and feedback to long range, strategic and budget planning processes Maintain both a department and an organization-wide perspective when considering information, issues and challenges Model the Agency's service orientation with all public, elected or funding agency representatives Conduct business through cross department participation and review, two way communication and accountability Operational Duties Supervises, plans, assigns, monitors, evaluates and provides professional and technical guidance to accounting staff Maintains professional competence Reviews and applies new or revised laws, regulations, and accounting standards Participates in the management team to plan, organize, direct, problem solve, and provide leadership to the staff in order to accomplish the objective of the department Maintains high quality work products and professionalism Assists in the preparation of the Annual Comprehensive Financial Report (ACFR) Assists in the preparation of annual budget Assists with the preparation of the cost allocation plan Periodically attends evening meetings, including presentation of financial information and responses to governing board inquiries. Staff Supervision Model supervisory strategies and approaches that support Agency objectives in all aspects of staff communication and supervision. Supervisory duties include the responsibility to: Provide new employee orientation and training Direct professional, technical and clerical personnel Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives Monitor and maintain the level of productivity in the unit or department Assure quality of service to the internal and/or external customer base Establish performance objectives and provide ongoing feedback Write and conduct performance reviews that communicate both honest assessment and clear goals and objectives Communicate management's position, Agency information and work changes to employees Comply with Agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, time off requests, overtime requests, employee complaints and concerns, and termination Education & Experience EDUCATION & EXPERIENCE Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Bachelor's degree from an accredited college or university with major course work in accounting, business administration or closely related field. Specialized training in municipal or governmental accounting is preferred. CPA or MBA is a plus. Experience: Four years of increasingly responsible accounting or financial auditing experience, with at least two years of the required experience in a supervisory or managerial capacity. Experience with managing financials for tax credit properties. Experience processing Accounts Payable, Accounts Receivables, and Payroll are highly desirable. Closing Date/Time:
Mar 05, 2024
Full Time
Description Classification: EXEMPT The Finance Manager performs highly responsible administrative and professional accounting work; supervises and provides professional and technical guidance to accounting staff; assists in the preparation of the Comprehensive Annual Financial Report; researches and analyzes difficult and highly technical transactions; and maintains fiscal accountability for programs funded by grants and other methods. Incumbents exhibit a high level of expertise in terms of knowledge, skills and abilities. SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include: Fully paid medical/dental benefits for full family CalPERS Pension Retirement Student Loan Reimbursement and Tuition Reimbursement up to $5,250/year 8 Management work/life balance days 80 Hours of Management Supplemental Leave in addition to 2 weeks of vacation per year Free Downtown Parking Knowledge, Skills & Abilities Knowledge of: Generally accepted governmental accounting and auditing principles and practices (GAAP) Principles of supervision, training, and performance management Relevant State and Federal laws and regulations PC hardware and software capabilities and accounting applications Principles of financial administration, including budgeting, financial reporting, data processing and purchasing Principles of governmental accounting as applied to complex funds of all types Business office practices, procedures, methods and equipment Federal entitlement programs like Community Development Block Grant (CDBG), Home Investment Partnership Program (HOME) are a plus. Housing Authority operations and reporting requirements are a plus Skill in: Preparation and documentation of complex accounting transactions Multi-tasking and time management Use of computers, computer applications, and accounting- related solutions Identification and implementation of adequate internal controls Accounts payable, accounts receivable, and payroll Accounting for enterprise and governmental funds a plus Previous Housing Authority experience a plus Ability to: Analyze and interpret financial and accounting records Prepare financial statements and reports according to GAAP Design and install new and improved complex accounting and record keeping systems, both manual and computer-based Establish and maintain effective working relationships with all levels of staff and management throughout the Agency, and with external auditors Plan, assign, and supervise the work of subordinates Evaluate compliance with Federal, State and Local laws and regulations Work independently and/or as a team member Work in stressful situations and under strict deadlines Communicate effectively in both oral and written form with Agency officials, representatives of outside agencies, and the public; prepare and present complex narrative and statistical reports, correspondence, and other written materials to both large and small groups Prioritize workload efficiently, without direct instruction, to meet deadlines under changing conditions; coordinate multiple projects; make sound decisions under pressure Acquire subject-matter expertise and facilitate groups in the area of work assigned Work effectively with sensitive and confidential information in a political environment. Establish and maintain effective working relationships with those contacted in the course of work Essential Areas of Responsibility Agency Management Program Managers share responsibilities for implementing Agency-wide objectives and directives through programs and practices which reflect the Vision Statement and the SHRA in-house cultural objectives. Program Managers are responsible for supporting a "one agency" perspective while acting as advocates for their work units. Program Managers support the Executive Team as they: Implement organization-wide goals and cross department projects and objectives Offer input and feedback to long range, strategic and budget planning processes Maintain both a department and an organization-wide perspective when considering information, issues and challenges Model the Agency's service orientation with all public, elected or funding agency representatives Conduct business through cross department participation and review, two way communication and accountability Operational Duties Supervises, plans, assigns, monitors, evaluates and provides professional and technical guidance to accounting staff Maintains professional competence Reviews and applies new or revised laws, regulations, and accounting standards Participates in the management team to plan, organize, direct, problem solve, and provide leadership to the staff in order to accomplish the objective of the department Maintains high quality work products and professionalism Assists in the preparation of the Annual Comprehensive Financial Report (ACFR) Assists in the preparation of annual budget Assists with the preparation of the cost allocation plan Periodically attends evening meetings, including presentation of financial information and responses to governing board inquiries. Staff Supervision Model supervisory strategies and approaches that support Agency objectives in all aspects of staff communication and supervision. Supervisory duties include the responsibility to: Provide new employee orientation and training Direct professional, technical and clerical personnel Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives Monitor and maintain the level of productivity in the unit or department Assure quality of service to the internal and/or external customer base Establish performance objectives and provide ongoing feedback Write and conduct performance reviews that communicate both honest assessment and clear goals and objectives Communicate management's position, Agency information and work changes to employees Comply with Agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, time off requests, overtime requests, employee complaints and concerns, and termination Education & Experience EDUCATION & EXPERIENCE Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Bachelor's degree from an accredited college or university with major course work in accounting, business administration or closely related field. Specialized training in municipal or governmental accounting is preferred. CPA or MBA is a plus. Experience: Four years of increasingly responsible accounting or financial auditing experience, with at least two years of the required experience in a supervisory or managerial capacity. Experience with managing financials for tax credit properties. Experience processing Accounts Payable, Accounts Receivables, and Payroll are highly desirable. Closing Date/Time:
City of Glenwood Springs, CO
Glenwood Springs, Colorado, United States
Position Details Description Job Code 1308 Grade 17 FLSA Status Exempt Category Full-time Hours 40 hours or more per week; meetings outside normal work hours (mornings and evenings) are required as a component of this position. Job Location City Hall, 101 8 th St, Glenwood Springs, CO Position Reports to Director of Economic & Community Development Direct Reports Assigned 0; Non-Supervisory Position Date Revised February 15, 2024 Position Summary: The Economic Development Manager performs a variety of professional, technical, and administrative duties related to economic development and business retention and recruitment within the City. The Economic Development Manager oversees high-level projects, strategic initiatives, and provides professional assistance to the public, elected officials, City staff and board and commission members. Essential Functions: Primary responsibility of implementing the Glenwood Springs Economic Development Strategy. May be assigned responsibility for essential duties related to business retention, business attraction, target industry growth, economic gardening, and retail development, including continued operation of a USDA grant-funded revolving loan fund. Conducts targeted industry, statistical and demographic research including Economic forecasting; analyzes findings and makes recommendations, including preparing financial analysis of redevelopment projects for consideration of the City Council or Urban Renewal Authority. Works closely with the Director and Senior Management Team coordinating potential commercial development, working with staff members in the various departments, as well as real estate developers and builders in order to bring a development to fruition. Supports the Director with project management duties for projects identified in the Comprehensive Plan Action Strategies. Works with the Planning Division on the administration of outdoor dining permits and business licenses. Works with the Parks and Recreation Department on the implementation of the Recreation Economies in Rural Communities plan. Functions as a liaison to the business community and related business organizations. Participates in the development and administration of the Community and Economic Development Department budget; Responds to the public in a courteous, timely and professional manner. Performs all duties in a manner consistent with City, state and federal laws and departmental policies. Plans, sets, and meets realistic goals, objectives, priorities, and deadlines. Identifies and solves job-related problems both alone and in conjunction with other City employees. Works cooperatively with other City employees. Work is typically performed in an office environment. Some fieldwork is required. Other Duties: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Core Competencies: Excellent written and verbal communication skills; excellent interpersonal relationship skills. Motivated to set and achieve economic development goals. Recognizes and communicates conflicts and issues which warrant input from supervisor. Work requires research and analysis of data, interpretation of codes, plans and facts determining a course of action withing the limits of standard practices of recognized methods of a professional discipline. Proficiency with personal computer, word processing and spreadsheet software. Knowledge of graphic design. Ability to take ownership over key communication topics, and problem solve as needed. Excellent time management and ability to prioritize high-volume workloads under tight deadlines. Maintains confidentiality and exercises sound judgment in internal and external situations. Detail-oriented, responsive, and committed to providing high quality customer service. Education, Training & Certifications: Necessary: Graduation from an accredited college or university with a bachelor's degree in a field relating to commercial real estate, economic development, business or public administration, or urban planning. Five (5) years of professional economic development or community development experience is required, with particular emphasis on experience with Main Street Programs, Brownfield, Enterprise Zones, revolving loan funds, and/or tax increment financing. Equivalent combination of education and/or experience may be considered. Desired: A Master’s degree or Certified Economic Developer (CEcD) certification desired. Experience in real estate development or closely related discipline. Necessary Physical Requirements: Work is typically performed in an office environment. Some field work is required. Action Frequency Lifting 10 pounds frequently; 20 pounds occasionally Carry 10 pounds frequently; 20 pounds occasionally Pushing/Pulling 10 pounds frequently; 20 pounds occasionally Driving Occasionally Balance/Stoop/Bend Frequently Twist/Squat/Crouch Frequently Kneeling N/A Crawling N/A Climbing Stairs Frequently Climbing Ladders N/A Standing/Walking Frequently Reaching Above/Below/At Shoulder Level Frequently Closing Date/Time: April 11, 2024 5:00 PM
Mar 08, 2024
Full Time
Position Details Description Job Code 1308 Grade 17 FLSA Status Exempt Category Full-time Hours 40 hours or more per week; meetings outside normal work hours (mornings and evenings) are required as a component of this position. Job Location City Hall, 101 8 th St, Glenwood Springs, CO Position Reports to Director of Economic & Community Development Direct Reports Assigned 0; Non-Supervisory Position Date Revised February 15, 2024 Position Summary: The Economic Development Manager performs a variety of professional, technical, and administrative duties related to economic development and business retention and recruitment within the City. The Economic Development Manager oversees high-level projects, strategic initiatives, and provides professional assistance to the public, elected officials, City staff and board and commission members. Essential Functions: Primary responsibility of implementing the Glenwood Springs Economic Development Strategy. May be assigned responsibility for essential duties related to business retention, business attraction, target industry growth, economic gardening, and retail development, including continued operation of a USDA grant-funded revolving loan fund. Conducts targeted industry, statistical and demographic research including Economic forecasting; analyzes findings and makes recommendations, including preparing financial analysis of redevelopment projects for consideration of the City Council or Urban Renewal Authority. Works closely with the Director and Senior Management Team coordinating potential commercial development, working with staff members in the various departments, as well as real estate developers and builders in order to bring a development to fruition. Supports the Director with project management duties for projects identified in the Comprehensive Plan Action Strategies. Works with the Planning Division on the administration of outdoor dining permits and business licenses. Works with the Parks and Recreation Department on the implementation of the Recreation Economies in Rural Communities plan. Functions as a liaison to the business community and related business organizations. Participates in the development and administration of the Community and Economic Development Department budget; Responds to the public in a courteous, timely and professional manner. Performs all duties in a manner consistent with City, state and federal laws and departmental policies. Plans, sets, and meets realistic goals, objectives, priorities, and deadlines. Identifies and solves job-related problems both alone and in conjunction with other City employees. Works cooperatively with other City employees. Work is typically performed in an office environment. Some fieldwork is required. Other Duties: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Core Competencies: Excellent written and verbal communication skills; excellent interpersonal relationship skills. Motivated to set and achieve economic development goals. Recognizes and communicates conflicts and issues which warrant input from supervisor. Work requires research and analysis of data, interpretation of codes, plans and facts determining a course of action withing the limits of standard practices of recognized methods of a professional discipline. Proficiency with personal computer, word processing and spreadsheet software. Knowledge of graphic design. Ability to take ownership over key communication topics, and problem solve as needed. Excellent time management and ability to prioritize high-volume workloads under tight deadlines. Maintains confidentiality and exercises sound judgment in internal and external situations. Detail-oriented, responsive, and committed to providing high quality customer service. Education, Training & Certifications: Necessary: Graduation from an accredited college or university with a bachelor's degree in a field relating to commercial real estate, economic development, business or public administration, or urban planning. Five (5) years of professional economic development or community development experience is required, with particular emphasis on experience with Main Street Programs, Brownfield, Enterprise Zones, revolving loan funds, and/or tax increment financing. Equivalent combination of education and/or experience may be considered. Desired: A Master’s degree or Certified Economic Developer (CEcD) certification desired. Experience in real estate development or closely related discipline. Necessary Physical Requirements: Work is typically performed in an office environment. Some field work is required. Action Frequency Lifting 10 pounds frequently; 20 pounds occasionally Carry 10 pounds frequently; 20 pounds occasionally Pushing/Pulling 10 pounds frequently; 20 pounds occasionally Driving Occasionally Balance/Stoop/Bend Frequently Twist/Squat/Crouch Frequently Kneeling N/A Crawling N/A Climbing Stairs Frequently Climbing Ladders N/A Standing/Walking Frequently Reaching Above/Below/At Shoulder Level Frequently Closing Date/Time: April 11, 2024 5:00 PM