Irvine Ranch Water District, CA
Irvine, California, United States
General Description Under general administrative direction, our Manager of Biosolids and Energy Recovery Operations will plan, organize, and manage the safe and efficient operation of the Michelson biosolids handling and resource recovery facilities. Develop policies and procedures and prepare and administer the facilities’ annual budget. Comply with all State and Federal regulations for injury and illness prevention and hazardous substance control, including all required monitoring, inspecting, and reporting. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties Manage and coordinate the safe and effective operations of the biosolids and energy recovery facilities to ensure compliance with all applicable federal, state, and local laws and statutes. Manage and coordinate the operations of the Biosolids and Energy Recovery Facilities in the areas of sludge thickening, fats, oils, and grease (FOG) and food-waste receiving and addition, anaerobic digestion, solids dewatering, sludge drying, biosolids residual marketing, digester gas handling, and energy recovery. Support the management of and coordination with the operations of the District’s water recycling plant that includes preliminary, primary, secondary activated sludge, Membrane Bio Reactor (MBR), tertiary filtration, Ultraviolet (UV) and chemical disinfection processes, and recycled water pump station. Serve as Designated Chief Plant Operator for the District’s water recycling facilities as needed. Implement a Performance Management program for the Biosolids and Energy Recovery Facility specific to the setting and tracking of Key Performance Indicators (KPIs) to achieve optimal safety and efficiency. Maintain and improve biosolids processing and operation procedures. Develop and administer operator training and cross-training plans. Ensure State Water Resources Control Board operator certification requirements and all other permit requirements are met. Develop and implement plans to support the advancement of individual operator certification levels. Review and evaluate construction plans, specifications, and proposals. Maintain an effective communications log regarding plant procedures and maintenance. Inspect facility for efficient operation of equipment and request and coordinate appropriate repair or replacement. Prepare technical and non-technical reports on facility operations, flows, and plant parameters. Oversee and manage the monitoring, tracking, and historizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to District’s Operational database and reporting systems (WIMS, LIMS, etc.). Manage the requisition of chemicals, supplies, and capital items required for efficient facility operations and coordinate their delivery with vendors and District’s Purchasing department. Comply with District health & safety programs and safety work-related practices and attend relevant safety training. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Recycling Operations management team in the interpreting of existing and new policies and procedures. Assist supervisors in preparing budgetary data and monitoring quarterly and annual O&M budget performance. Initiate requests and follow all District procurement policies for purchase of parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Establish and maintain effective communications with staff, as well as other departments and sections. Participate in the selection, counseling, and training of employees; and determine appropriate productivity standards for subordinate employees and measure staff performance accordingly. Provide information to regulatory agencies, community groups, the general public, and others as required. Advise the Director of Recycling Operations of significant operational and District issues. Responsible for all other work-related duties as assigned. KNOWLEDGE OF: Principles, theories, operational requirements, standards, and equipment used in the safe and effective operation and maintenance of biosolids and energy recovery facilities. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise. Familiar with and able to implement progressive, innovative, best-practice technologies for operation and maintenance of biosolids and energy recovery facilities. Knowledgeable with asset management and maintenance strategies for biosolids infrastructure. Asset management software programs, such as Maximo. Developing, reviewing, and updating Standard Operating Procedures (SOPs) for process monitoring, equipment operation, lockout/tag out (LOTO), and other safety and emergency response related tasks. Practices, uses, classifications and requirements of biosolids, soil amendments, and fertilizers. A general knowledge of principles, practices, methods and techniques of public and private sales and marketing procedures and strategies including evaluating markets and setting prices is desirable. Facility permit conditions and discharge limits including those associated with emissions and with sewage discharge and disposal. Applicable and pertinent federal, state, and local laws, rules, regulations, and procedures including those established by the Southern California Air Quality Management District (SCAQMD), the Environmental Protection Agency (EPA), and OSHA rules and regulation if applicable. Federal and state regulations regarding the production, sale, and use of biosolid materials. Research methods and statistical analysis techniques. Principles and practices of effective management and supervision. Basic principles and practices of organization and culture change. Principles and practices of sound business communications. Safety policies and safe work practices applicable to the work. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: biology, chemistry, management, and wastewater treatment, biosolids treatment, water recycling or water treatment or a closely related field. Experience: Six (6) years progressively responsible experience in the operation of a secondary, biosolids, and tertiary water recycling plant, with four (4) of those six (6) years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise is required. Asset Management software (Maximo), and budgeting software is highly desirable. License/Certifications Required: Valid Class ‘C’ California Driver’s License. Valid Grade V Wastewater Treatment Plant Operators Certificate issued by the California State Water Resources Control Board. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office, management, and field employees. Represent District in a professional manner when dealing with outside professionals and vendors. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, decimals, and fractions. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive and/or confidential information. Physical Requirements Regularly required to sit, bend, stoop, and stand. Occasionally required to lift up to 50 lbs. Environmental Adaptability Noise level is generally equivalent to a typical office environment. Ability to work in an environment which may expose employees to hazardous materials and environment. Occasional visits to District facilities where noise level may be higher than typical office environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Mar 08, 2024
Full Time
General Description Under general administrative direction, our Manager of Biosolids and Energy Recovery Operations will plan, organize, and manage the safe and efficient operation of the Michelson biosolids handling and resource recovery facilities. Develop policies and procedures and prepare and administer the facilities’ annual budget. Comply with all State and Federal regulations for injury and illness prevention and hazardous substance control, including all required monitoring, inspecting, and reporting. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties Manage and coordinate the safe and effective operations of the biosolids and energy recovery facilities to ensure compliance with all applicable federal, state, and local laws and statutes. Manage and coordinate the operations of the Biosolids and Energy Recovery Facilities in the areas of sludge thickening, fats, oils, and grease (FOG) and food-waste receiving and addition, anaerobic digestion, solids dewatering, sludge drying, biosolids residual marketing, digester gas handling, and energy recovery. Support the management of and coordination with the operations of the District’s water recycling plant that includes preliminary, primary, secondary activated sludge, Membrane Bio Reactor (MBR), tertiary filtration, Ultraviolet (UV) and chemical disinfection processes, and recycled water pump station. Serve as Designated Chief Plant Operator for the District’s water recycling facilities as needed. Implement a Performance Management program for the Biosolids and Energy Recovery Facility specific to the setting and tracking of Key Performance Indicators (KPIs) to achieve optimal safety and efficiency. Maintain and improve biosolids processing and operation procedures. Develop and administer operator training and cross-training plans. Ensure State Water Resources Control Board operator certification requirements and all other permit requirements are met. Develop and implement plans to support the advancement of individual operator certification levels. Review and evaluate construction plans, specifications, and proposals. Maintain an effective communications log regarding plant procedures and maintenance. Inspect facility for efficient operation of equipment and request and coordinate appropriate repair or replacement. Prepare technical and non-technical reports on facility operations, flows, and plant parameters. Oversee and manage the monitoring, tracking, and historizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to District’s Operational database and reporting systems (WIMS, LIMS, etc.). Manage the requisition of chemicals, supplies, and capital items required for efficient facility operations and coordinate their delivery with vendors and District’s Purchasing department. Comply with District health & safety programs and safety work-related practices and attend relevant safety training. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Recycling Operations management team in the interpreting of existing and new policies and procedures. Assist supervisors in preparing budgetary data and monitoring quarterly and annual O&M budget performance. Initiate requests and follow all District procurement policies for purchase of parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Establish and maintain effective communications with staff, as well as other departments and sections. Participate in the selection, counseling, and training of employees; and determine appropriate productivity standards for subordinate employees and measure staff performance accordingly. Provide information to regulatory agencies, community groups, the general public, and others as required. Advise the Director of Recycling Operations of significant operational and District issues. Responsible for all other work-related duties as assigned. KNOWLEDGE OF: Principles, theories, operational requirements, standards, and equipment used in the safe and effective operation and maintenance of biosolids and energy recovery facilities. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise. Familiar with and able to implement progressive, innovative, best-practice technologies for operation and maintenance of biosolids and energy recovery facilities. Knowledgeable with asset management and maintenance strategies for biosolids infrastructure. Asset management software programs, such as Maximo. Developing, reviewing, and updating Standard Operating Procedures (SOPs) for process monitoring, equipment operation, lockout/tag out (LOTO), and other safety and emergency response related tasks. Practices, uses, classifications and requirements of biosolids, soil amendments, and fertilizers. A general knowledge of principles, practices, methods and techniques of public and private sales and marketing procedures and strategies including evaluating markets and setting prices is desirable. Facility permit conditions and discharge limits including those associated with emissions and with sewage discharge and disposal. Applicable and pertinent federal, state, and local laws, rules, regulations, and procedures including those established by the Southern California Air Quality Management District (SCAQMD), the Environmental Protection Agency (EPA), and OSHA rules and regulation if applicable. Federal and state regulations regarding the production, sale, and use of biosolid materials. Research methods and statistical analysis techniques. Principles and practices of effective management and supervision. Basic principles and practices of organization and culture change. Principles and practices of sound business communications. Safety policies and safe work practices applicable to the work. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: biology, chemistry, management, and wastewater treatment, biosolids treatment, water recycling or water treatment or a closely related field. Experience: Six (6) years progressively responsible experience in the operation of a secondary, biosolids, and tertiary water recycling plant, with four (4) of those six (6) years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise is required. Asset Management software (Maximo), and budgeting software is highly desirable. License/Certifications Required: Valid Class ‘C’ California Driver’s License. Valid Grade V Wastewater Treatment Plant Operators Certificate issued by the California State Water Resources Control Board. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office, management, and field employees. Represent District in a professional manner when dealing with outside professionals and vendors. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, decimals, and fractions. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive and/or confidential information. Physical Requirements Regularly required to sit, bend, stoop, and stand. Occasionally required to lift up to 50 lbs. Environmental Adaptability Noise level is generally equivalent to a typical office environment. Ability to work in an environment which may expose employees to hazardous materials and environment. Occasional visits to District facilities where noise level may be higher than typical office environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Associate Director, Financial Aid Programs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $8,462 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Associate Director, Financial Aid Programs to manage the collection, compilation, analyses, maintenance, and reporting of systemwide current and historical financial aid data internally and at the state and national level. The incumbent will provide leadership for the financial aid unit and be the primary liaison with the Chancellor’s Office (CO) Common Management Systems (CMS) team. This position will work with campuses and the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. This position will assist in identifying and proposing systemwide policies. The incumbent manages the development, queries, and procedures for financial aid. The incumbent oversees projects; including but not limited to reports, forecasts, IPEDS, and ad hoc projects. The incumbent also oversees changes to the financial aid web pages and publications. The incumbent represents the CSU on various intersegmental committees and task forces at the statewide and federal level. The incumbent is expected to provide project management, regulatory, statutory, and audit guidance; as well as conduct presentations to campus aid directors, business offices, CSU (CMS), and educational partners. The incumbent oversees contracts of systemwide loan servicing for Federal Perkins loan, California dream loan, federal nursing loans, and systemwide institutional loans and collection agency contracts and audits of invoices provided to the CSU Chancellor’s Office and serves as the primary Chancellor’s Office liaison with campus business offices, student financial services, and collection personnel on issues and policies related to these critical services. The incumbent interfaces with the public and students on financial aid related matters. Responsibilities Under the general direction of the Systemwide Director, Financial Aid Programs , the Systemwide Associate Director, Financial Aid Programs will perform duties as outlined below: Systemwide Student Financial Aid Data & Reporting -Manages and creates the CSU financial aid database annually and information reporting processes. -Initiate requests for information and review reports to ensure completeness, accuracy, and integrity of the data, follow-up with campuses as necessary. -Coordinate needed revisions to financials aid database reporting system with CMS staff and campus aid personnel in light of changing federal and state initiatives. -Manages the design of analytic programs to compile data and reports from the financial aid and enrollment databases. -Prepare summary reports to management, and present and interpret findings. -Perform analyses, verification, documentation, and information dissemination associated with national reporting requirements. -Work independently and directly with research and technical staff to accomplish required reporting. -Manages the calendar and ensures the financial aid unit meets all reporting deadlines. -Manages development of projects based on analytic reports and briefing materials for use annually and ad hoc as necessary. These responsibilities require consultation with CSU constituents regarding essential data necessary for use in policy analyses and involve critical quality control responsibilities to ensure the accuracy and integrity of the data. -Produces and manages financial aid reporting for all 23 campuses on IPEDS and other national voluntary systems of accountability. -Manages development of data analytics for public information requests. -Manages the development, evaluation, and reporting on the administration of student financial aid programs. PeopleSoft Campus Solutions Financial Aid Module Lead -Serves as the CSU FA module lead and the primary contact to the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. -Manages the implementation of all new systemwide mods and software. -Research, analyze, and document business requirements. -Coordinate the needs among aid offices and facilitate discussions and information flow. -Make system recommendations and participate in setting system priorities, documenting business requirements, and project planning. -Participate in formulating and defining system scope and objectives. -Participate in designing systems and business process solutions to meet business requirements. -Create high-level functional design documents. -Serve as lead on all CSAC programs and PS implementation issues. -Lead and participate in RFP committees to procure 3 rd party systems, if needed. Financial Aid Committees and Workgroups -Serve on CSU systemwide, statewide, and intersegmental committees and work groups to provide financial aid expertise and to promote the mission of the CSU. -Participate in statewide intersegmental committees/taskforces initiating new financial aid programs/initiatives. Participates in implementation and best practice workgroups. -Regularly briefs CO leadership on new and changing processes and policies that will directly impact the CSU including any potential risks or challenges. -Leads work directly with system legal, contracts, technical, research, accounting, and other department, as needed, to successfully launch programs and manage changes in policy, procedures, operations, and other systemwide campus initiatives. Policy and Guidance Support -Provides campuses with guidance on policy, procedures, best practices, regulatory application, legislative analysis, internal controls, and audit compliance. -Creates systemwide guides and analysis on audit internal controls, campus initiatives on all institutional, state, and federal aid programs. -Review changes to federal law and California Education Code for impact to systemwide CSU business practices, policy, operations, and financial aid initiatives. -Provides support to campuses on all financial aid matters. -Provide direction and guidance to campus business offices on the application of financial aid to student accounts, Perkins loan management, and loan servicing. -Identify and initiate data and policy analyses activities required to address proposed legislative and regulatory initiatives (at federal, state, intersegmental, and systemwide levels), budget proposals, and other decision-making needs relative to student financial aid programs as well as systemwide policies, -Monitors all changes to federal, state, and CSU policies and regulations. Develops policies/procedures with the Systemwide Director to ensure system compliance. -Provide guidance and support the writing of systemwide policy. As required, act on behalf of the systemwide director of financial aid programs in pursuing the goals of the unit and discharging the timely completion of required activities. -Establish and maintain effective collaboration with other Chancellor’s Office areas (e.g. institutional research, Student Financial Services, study abroad, residency, special programs, veterans affairs, legal counsel) to support policy adherence. 3 rd Party Servicers -Provide oversight for all financial aid third party contracts, student loan billing services, collection services for existing, changing, and new financial aid programs. -Maintain effective collaboration with campus officials regarding these activities and with multiple nationwide service providers. -Provide continuing assessments of service levels and, in cooperation with contracts and procurements, for the preparation and execution of Request for Proposal (RFP) processes for these services. -Provide management and oversight for systemwide contracts for student loan billing and collection agency contracts including the development and evaluation of Requests for Proposal, evaluation of ongoing services and required enhancements or levels of service, and the authorization of payment of monthly invoices for student loan billing service contract. -Serve as Chancellor’s Office liaison to campuses for all matters related to systemwide student loan billing and collection agency contracts and work with national servicers and campuses to resolve outstanding issues. Moderate and mediate problems between campuses and servicers. Other Duties as Assigned -Perform other duties as assigned in support of the department of Strategic Enrollment Management’s (SEM) mission and goals. -Participates in and leads projects and initiatives in EMS and the division Academic and Student Affairs, as necessary. -Serves as liaison with student financial services. Provides project support, serves as primary contact for auditors. -Provides direction, review, and correction on web updates, publications, and projects. Create written material and manage internal and systemwide web content, procedures, operational guides, and summaries that relate to existing and new student financial aid programs; including allied publications, catalog materials, and other authorized sites. -Coordinates appropriate distribution and retention of all CO communications regarding administration of student financial aid programs and provide advice and support, including interpretation of federal and state statutes and regulations, to campus personnel. -Participates in the review of campus financial aid web sites to ensure federal and state regulatory compliance. -Provides financial aid related presentations and training to a variety of internal and external audiences. Qualifications This position requires: -This position requires an earned baccalaureate degree from an accredited four-year university, or an equivalent combination of education and experience. -A minimum five years of responsible experience related to the administration of student financial aid programs. -Experience with CSU financial aid programs and PeopleSoft. -Must possess and demonstrate an acute level of attention to detail, strong math and analytic skills. -Strong professional/effective verbal and written communication skills, organizational skills. -Ability to work independently on a multitude of tasks, often with competing priorities. -Strong interpersonal, managerial and communication skills required to facilitate project management. -Ability to engage in conversation to assist with requirements gathering and analysis and business process design. -Strong leadership and interpersonal skills; experience collaborating with diverse audiences. -Ability to apply knowledge of systems and technologies toward practical business operations; subject matter expertise or technical knowledge of student information systems and other business systems. -Superior abilities using Microsoft Office applications and presentation software. Preferred Qualifications -Preference will be given for experience or related training in data management, descriptive statistics, and summary report preparation. -A master’s degree is preferred. -Preferred experience with project management, business process review, or change management methodologies. -Preferred experience developing and documenting functional design specifications. -Preferred experience working with 3 rd party vendors to facilitate ongoing operations, maintenance and enhancements, preferred. -Experience with vendor procurement, request for proposal (RFP) processes and vendor management, preferred. Application Period Priority consideration will be given to candidates who apply by January 23, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Associate Director, Financial Aid Programs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $8,462 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Associate Director, Financial Aid Programs to manage the collection, compilation, analyses, maintenance, and reporting of systemwide current and historical financial aid data internally and at the state and national level. The incumbent will provide leadership for the financial aid unit and be the primary liaison with the Chancellor’s Office (CO) Common Management Systems (CMS) team. This position will work with campuses and the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. This position will assist in identifying and proposing systemwide policies. The incumbent manages the development, queries, and procedures for financial aid. The incumbent oversees projects; including but not limited to reports, forecasts, IPEDS, and ad hoc projects. The incumbent also oversees changes to the financial aid web pages and publications. The incumbent represents the CSU on various intersegmental committees and task forces at the statewide and federal level. The incumbent is expected to provide project management, regulatory, statutory, and audit guidance; as well as conduct presentations to campus aid directors, business offices, CSU (CMS), and educational partners. The incumbent oversees contracts of systemwide loan servicing for Federal Perkins loan, California dream loan, federal nursing loans, and systemwide institutional loans and collection agency contracts and audits of invoices provided to the CSU Chancellor’s Office and serves as the primary Chancellor’s Office liaison with campus business offices, student financial services, and collection personnel on issues and policies related to these critical services. The incumbent interfaces with the public and students on financial aid related matters. Responsibilities Under the general direction of the Systemwide Director, Financial Aid Programs , the Systemwide Associate Director, Financial Aid Programs will perform duties as outlined below: Systemwide Student Financial Aid Data & Reporting -Manages and creates the CSU financial aid database annually and information reporting processes. -Initiate requests for information and review reports to ensure completeness, accuracy, and integrity of the data, follow-up with campuses as necessary. -Coordinate needed revisions to financials aid database reporting system with CMS staff and campus aid personnel in light of changing federal and state initiatives. -Manages the design of analytic programs to compile data and reports from the financial aid and enrollment databases. -Prepare summary reports to management, and present and interpret findings. -Perform analyses, verification, documentation, and information dissemination associated with national reporting requirements. -Work independently and directly with research and technical staff to accomplish required reporting. -Manages the calendar and ensures the financial aid unit meets all reporting deadlines. -Manages development of projects based on analytic reports and briefing materials for use annually and ad hoc as necessary. These responsibilities require consultation with CSU constituents regarding essential data necessary for use in policy analyses and involve critical quality control responsibilities to ensure the accuracy and integrity of the data. -Produces and manages financial aid reporting for all 23 campuses on IPEDS and other national voluntary systems of accountability. -Manages development of data analytics for public information requests. -Manages the development, evaluation, and reporting on the administration of student financial aid programs. PeopleSoft Campus Solutions Financial Aid Module Lead -Serves as the CSU FA module lead and the primary contact to the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. -Manages the implementation of all new systemwide mods and software. -Research, analyze, and document business requirements. -Coordinate the needs among aid offices and facilitate discussions and information flow. -Make system recommendations and participate in setting system priorities, documenting business requirements, and project planning. -Participate in formulating and defining system scope and objectives. -Participate in designing systems and business process solutions to meet business requirements. -Create high-level functional design documents. -Serve as lead on all CSAC programs and PS implementation issues. -Lead and participate in RFP committees to procure 3 rd party systems, if needed. Financial Aid Committees and Workgroups -Serve on CSU systemwide, statewide, and intersegmental committees and work groups to provide financial aid expertise and to promote the mission of the CSU. -Participate in statewide intersegmental committees/taskforces initiating new financial aid programs/initiatives. Participates in implementation and best practice workgroups. -Regularly briefs CO leadership on new and changing processes and policies that will directly impact the CSU including any potential risks or challenges. -Leads work directly with system legal, contracts, technical, research, accounting, and other department, as needed, to successfully launch programs and manage changes in policy, procedures, operations, and other systemwide campus initiatives. Policy and Guidance Support -Provides campuses with guidance on policy, procedures, best practices, regulatory application, legislative analysis, internal controls, and audit compliance. -Creates systemwide guides and analysis on audit internal controls, campus initiatives on all institutional, state, and federal aid programs. -Review changes to federal law and California Education Code for impact to systemwide CSU business practices, policy, operations, and financial aid initiatives. -Provides support to campuses on all financial aid matters. -Provide direction and guidance to campus business offices on the application of financial aid to student accounts, Perkins loan management, and loan servicing. -Identify and initiate data and policy analyses activities required to address proposed legislative and regulatory initiatives (at federal, state, intersegmental, and systemwide levels), budget proposals, and other decision-making needs relative to student financial aid programs as well as systemwide policies, -Monitors all changes to federal, state, and CSU policies and regulations. Develops policies/procedures with the Systemwide Director to ensure system compliance. -Provide guidance and support the writing of systemwide policy. As required, act on behalf of the systemwide director of financial aid programs in pursuing the goals of the unit and discharging the timely completion of required activities. -Establish and maintain effective collaboration with other Chancellor’s Office areas (e.g. institutional research, Student Financial Services, study abroad, residency, special programs, veterans affairs, legal counsel) to support policy adherence. 3 rd Party Servicers -Provide oversight for all financial aid third party contracts, student loan billing services, collection services for existing, changing, and new financial aid programs. -Maintain effective collaboration with campus officials regarding these activities and with multiple nationwide service providers. -Provide continuing assessments of service levels and, in cooperation with contracts and procurements, for the preparation and execution of Request for Proposal (RFP) processes for these services. -Provide management and oversight for systemwide contracts for student loan billing and collection agency contracts including the development and evaluation of Requests for Proposal, evaluation of ongoing services and required enhancements or levels of service, and the authorization of payment of monthly invoices for student loan billing service contract. -Serve as Chancellor’s Office liaison to campuses for all matters related to systemwide student loan billing and collection agency contracts and work with national servicers and campuses to resolve outstanding issues. Moderate and mediate problems between campuses and servicers. Other Duties as Assigned -Perform other duties as assigned in support of the department of Strategic Enrollment Management’s (SEM) mission and goals. -Participates in and leads projects and initiatives in EMS and the division Academic and Student Affairs, as necessary. -Serves as liaison with student financial services. Provides project support, serves as primary contact for auditors. -Provides direction, review, and correction on web updates, publications, and projects. Create written material and manage internal and systemwide web content, procedures, operational guides, and summaries that relate to existing and new student financial aid programs; including allied publications, catalog materials, and other authorized sites. -Coordinates appropriate distribution and retention of all CO communications regarding administration of student financial aid programs and provide advice and support, including interpretation of federal and state statutes and regulations, to campus personnel. -Participates in the review of campus financial aid web sites to ensure federal and state regulatory compliance. -Provides financial aid related presentations and training to a variety of internal and external audiences. Qualifications This position requires: -This position requires an earned baccalaureate degree from an accredited four-year university, or an equivalent combination of education and experience. -A minimum five years of responsible experience related to the administration of student financial aid programs. -Experience with CSU financial aid programs and PeopleSoft. -Must possess and demonstrate an acute level of attention to detail, strong math and analytic skills. -Strong professional/effective verbal and written communication skills, organizational skills. -Ability to work independently on a multitude of tasks, often with competing priorities. -Strong interpersonal, managerial and communication skills required to facilitate project management. -Ability to engage in conversation to assist with requirements gathering and analysis and business process design. -Strong leadership and interpersonal skills; experience collaborating with diverse audiences. -Ability to apply knowledge of systems and technologies toward practical business operations; subject matter expertise or technical knowledge of student information systems and other business systems. -Superior abilities using Microsoft Office applications and presentation software. Preferred Qualifications -Preference will be given for experience or related training in data management, descriptive statistics, and summary report preparation. -A master’s degree is preferred. -Preferred experience with project management, business process review, or change management methodologies. -Preferred experience developing and documenting functional design specifications. -Preferred experience working with 3 rd party vendors to facilitate ongoing operations, maintenance and enhancements, preferred. -Experience with vendor procurement, request for proposal (RFP) processes and vendor management, preferred. Application Period Priority consideration will be given to candidates who apply by January 23, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description Under general administrative direction, plans, directs, manages, and oversees the activities and operations of the Facilities and Operations Department including facilities maintenance, energy management, grounds, custodial services, transportation, and construction projects; coordinates, facilitates and monitors capital outlay projects, and implements the capital construction process from construction stage to project completion; and coordinates assigned activities with other departments and outside agencies. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Assumes full management responsibility for all Facilities and Operations Department services and activities including facilities maintenance, energy management, grounds, custodial services, transportation, and construction projects. Manages the development and implementation of departmental goals, objectives, and priorities for each assigned service area; recommends and administers policies and procedures. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Plans, directs, and coordinates, through subordinate level staff, the Facilities and Operations Department’s work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Manages the construction of all District capital projects including those projects generated by facility bond funds; coordinates capital projects with scheduled maintenance activities; coordinates bid process and selection of contractors; develops management information and control processes to evaluate work-in-progress. Monitors new and remodel construction programs; inspects work-in-progress for all construction projects; prepares work-in-progress reviews; meets with staff and outside contractors to review workin-progress, identifying and resolving problems as they occur. Ensures that all construction and remodeling complies with uniform building codes and Division of the State Architect regulations relating to school and public building construction; establishes standards and suitability requirements for construction equipment, materials, and workmanship in areas including but not limited to concrete structures, fencing, athletic fields, painting, roofing, grading, drainage systems, electrical systems, interior structures, fixtures, and furniture. Assists in the development of short and long range facilities plans; evaluates growth, classroom, office and public space needs; identifies options that respond to needs and plans. Represents the Facilities and Operations Department to other departments and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Participates on a variety of boards, commissions, and committees; attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of capital construction, facilities development, maintenance and plant operations; incorporates new developments as appropriate. Responds to and resolves difficult and sensitive inquiries from staff and the public. Performs related duties as required. Minimum Qualifications QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Education and Experience Guidelines Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor’s degree from an accredited college or university with major course work in construction management, engineering, architecture, industrial technology, or a related field. Experience: Seven years of increasingly responsible construction project management, facilities planning, and maintenance management experience including three years of management and administrative responsibility. Knowledge of: Operations, services, and activities of a comprehensive capital construction and facilities maintenance program. Advanced principles and practices of structure design and construction project management. Advanced principles and practices of program development and administration. Methods, techniques, materials, equipment, and tools used in the construction, maintenance, and repair of buildings and facilities. Methods and techniques of contract negotiation. Advanced math skills to perform forecasting and statistical/numerical analysis. Principles and practices of municipal budget preparation and administration. Time, material, and labor cost estimating principles and practices used in maintenance and repair projects. Principles of supervision, training, and performance evaluation. Occupational hazards and standard safety practices. Pertinent federal, state, and local laws, codes, and regulations. Principles of business letter writing and basic report preparation. Methods and techniques of public relations. Ability to: Manage and direct a comprehensive facilities maintenance and construction program. Develop and administer departmental goals, objectives, and procedures. Analyze and assess programs, policies, and operational needs and make appropriate adjustments. Identify and respond to sensitive organizational issues, concerns, and needs. Plan, organize, direct, and coordinate the work of lower level staff. Delegate authority and responsibility. Select, supervise, train, and evaluate staff. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Research, analyze, and evaluate new service delivery methods and techniques. Administer large-scale capital projects and coordinate design and construction. Read, understand, and interpret drawings, plans, blueprints, and specifications for building and grounds projects. Prepare cost estimates, write construction or equipment specifications, and prepare bids. Prepare clear and concise administrative and financial reports. Prepare and administer large and complex budgets. Interpret and apply applicable federal, state, and local policies, laws, and regulations. Ensure adherence to safe work practices and procedures. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting with occasional outdoor environment and exposure to noise, dust, fumes and inclement weather conditions. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting with occasional outdoor environment for the inspection of facilities; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Required documents: A Sierra College application, A resume, andA cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Description Under general administrative direction, plans, directs, manages, and oversees the activities and operations of the Facilities and Operations Department including facilities maintenance, energy management, grounds, custodial services, transportation, and construction projects; coordinates, facilitates and monitors capital outlay projects, and implements the capital construction process from construction stage to project completion; and coordinates assigned activities with other departments and outside agencies. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Assumes full management responsibility for all Facilities and Operations Department services and activities including facilities maintenance, energy management, grounds, custodial services, transportation, and construction projects. Manages the development and implementation of departmental goals, objectives, and priorities for each assigned service area; recommends and administers policies and procedures. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Plans, directs, and coordinates, through subordinate level staff, the Facilities and Operations Department’s work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Manages the construction of all District capital projects including those projects generated by facility bond funds; coordinates capital projects with scheduled maintenance activities; coordinates bid process and selection of contractors; develops management information and control processes to evaluate work-in-progress. Monitors new and remodel construction programs; inspects work-in-progress for all construction projects; prepares work-in-progress reviews; meets with staff and outside contractors to review workin-progress, identifying and resolving problems as they occur. Ensures that all construction and remodeling complies with uniform building codes and Division of the State Architect regulations relating to school and public building construction; establishes standards and suitability requirements for construction equipment, materials, and workmanship in areas including but not limited to concrete structures, fencing, athletic fields, painting, roofing, grading, drainage systems, electrical systems, interior structures, fixtures, and furniture. Assists in the development of short and long range facilities plans; evaluates growth, classroom, office and public space needs; identifies options that respond to needs and plans. Represents the Facilities and Operations Department to other departments and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Participates on a variety of boards, commissions, and committees; attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of capital construction, facilities development, maintenance and plant operations; incorporates new developments as appropriate. Responds to and resolves difficult and sensitive inquiries from staff and the public. Performs related duties as required. Minimum Qualifications QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Education and Experience Guidelines Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor’s degree from an accredited college or university with major course work in construction management, engineering, architecture, industrial technology, or a related field. Experience: Seven years of increasingly responsible construction project management, facilities planning, and maintenance management experience including three years of management and administrative responsibility. Knowledge of: Operations, services, and activities of a comprehensive capital construction and facilities maintenance program. Advanced principles and practices of structure design and construction project management. Advanced principles and practices of program development and administration. Methods, techniques, materials, equipment, and tools used in the construction, maintenance, and repair of buildings and facilities. Methods and techniques of contract negotiation. Advanced math skills to perform forecasting and statistical/numerical analysis. Principles and practices of municipal budget preparation and administration. Time, material, and labor cost estimating principles and practices used in maintenance and repair projects. Principles of supervision, training, and performance evaluation. Occupational hazards and standard safety practices. Pertinent federal, state, and local laws, codes, and regulations. Principles of business letter writing and basic report preparation. Methods and techniques of public relations. Ability to: Manage and direct a comprehensive facilities maintenance and construction program. Develop and administer departmental goals, objectives, and procedures. Analyze and assess programs, policies, and operational needs and make appropriate adjustments. Identify and respond to sensitive organizational issues, concerns, and needs. Plan, organize, direct, and coordinate the work of lower level staff. Delegate authority and responsibility. Select, supervise, train, and evaluate staff. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Research, analyze, and evaluate new service delivery methods and techniques. Administer large-scale capital projects and coordinate design and construction. Read, understand, and interpret drawings, plans, blueprints, and specifications for building and grounds projects. Prepare cost estimates, write construction or equipment specifications, and prepare bids. Prepare clear and concise administrative and financial reports. Prepare and administer large and complex budgets. Interpret and apply applicable federal, state, and local policies, laws, and regulations. Ensure adherence to safe work practices and procedures. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting with occasional outdoor environment and exposure to noise, dust, fumes and inclement weather conditions. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting with occasional outdoor environment for the inspection of facilities; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Required documents: A Sierra College application, A resume, andA cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Introduction THIS IS A NEW CONTINUOUS EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME . Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. DESCRIPTION ABOUT THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care Services, Public Health, Environmental Health Services, and Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. PUBLIC HEALTH DEPARTMENT The mission of the Alameda County Public Health Department is to work in partnership with the community to ensure the optimal health and wellbeing of all people. Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. The Public Health Department staff are committed to the following values: H ealthy People in Healthy Communities E quity and Social Justice A ccountability and Quality L eadership and Innovation T rust and Transparency H umility and Respect Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care are compounded by contemporary concerns such as: economic disenfranchisement and homelessness, racism, sexual and reproductive health and rights, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for innovative solutions, in close partnership with impacted communities. For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org THE POSITION Registered Nurse IIIs act as lead nurses, assist in providing direction, consultation, coordination and review of the work of professional nursing, and para-professional staff on an assigned team; precept nursing students; plan, implement, monitor and evaluate the delivery of nursing care services to individuals and communities; assist in the management of a program/project; and perform related duties as required. THE VACANCIES The current vacancies for this position are located in the Social Services Agency and in thefollowing programs of the Public Health Department; Adult Protective Services, Nurse Family Partnership, Nursing Administration, and Tuberculosis Control (TB). However, the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. ALAMEDA COUNTY PUBLIC HEALTH NURSES Public Health Nurses (PHNs) work as part of multidisciplinary teams and are embedded inside well-funded comprehensive programs to ensure that our diverse, low-income, multi-stressed individuals, families, and communities are served in holistic ways. PHNs work in multiple programs/units as case managers, community engagement specialists, consultants, coordinators, educators, health screeners, inspectors, investigators, and vaccinators, in the areas of Children’s Medical Services, Central Referral and Intake, Chronic Disease, Communicable Disease, Community Engagement, Immunization Assistance, Correctional Health, Maternal, Child and Adolescent Health, Nurse Education, Nurse Recruitment, Occupational Health, Older Adults and Public Health Emergency Preparedness and Response. The Public Health Department maintains a Memorandum of Understanding with the Alameda County Social Services Agency for the provision of PH Nursing services to clients in the Departments of Adult and Aging Services (Adult Protective Services, Public Conservator, Public Guardian, and In-Home Supportive Services) and Children and Family Services (Foster Care Assessment Center and the Medically Fragile and Services to Enhance Early Development Units). Descriptions of some of these program/units are specifically highlighted below: PROGRAM OVERVIEW Adult Protective Services (APS) and Foster Care PHNs provide nursing case management services to clients with complicated chronic medical conditions. These conditions often render the client vulnerable to ongoing abuse and neglect and at risk for additional medical emergencies, further traumatizing clients and creating cycles of recidivism. Casework may include home visits (to client's residence, hospital, board & care home, health clinic, day program or skilled nursing facility) to conduct an assessment, engagement of the client and client's informal and formal support system in accordance with the service plan of the APS Social Worker, which is designed to reduce or eliminate risk for the client. PHNs will provide health education to clients and their caregivers and/or family and will advocate on behalf of clients for access to required medical services. PHN Case Managers may recognize and coordinate care for varying stages of dementia and cognition; identifying and facilitating appropriate level of care, which could lead to out-of-home placement (such as skilled-nursing facilities, board and cares etc.); facilitating the enrollment process and care provider selection for In-Home Support Services (IHSS) or the selection of other care appropriate providers; and coordinating services, such as Meals-on-Wheels, Friendly Visitors, transportation services (i.e. Paratransit). Nurse Family Partnership Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms residing primarily in Oakland, in order to improve birth outcomes, increase self-sufficiency and improve child development. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, families receive health education and assessments, child development information and screenings and help with goal setting so that they can create better lives for their child and themselves. Nursing Administration The Nursing Administration Office sits inside of the Public Health Nursing Division and is comprised of the Central Intake and Referral Unit, Education and Professional Development Unit, Public Health Nurse Recruitment and Retention Unit, Quality Improvement and Nurse Informatics Units, and Occupational Health Unit. Public Health Nurses (PHNs) as analysts, consultants, coordinators, educators, improvement specialists, and recruiters work as part of multi-disciplinary teams in the Nursing Administration Office to advance and strengthen the role, function, and development of PH Nursing services. Staff in the Nursing Administration Office collaborate with internal and external partners in the development of policy and professional nursing standards of care that support the health of Alameda County residents. Tuberculosis Control (TB) The Tuberculosis Control program staff includes public health nurses, community health outreach workers, physicians and clerical support staff working collectively toward the program's priorities and objectives to: Ensure early identification and reporting of all persons with TB and ensure timely completion of appropriate therapy; Ensure contacts to persons with infectious TB are promptly identified, examined, and if appropriate, complete treatment for latent TB infection (LTBI); Reduce occurrence of sentinel events (pediatric TB cases and TB deaths); and Identify persons (other than contacts) with LTBI at risk for progression to TB disease, and treatment of those persons with an effective drug regimen. TB staff also consults with physicians, schools, hospital nurses and others in the community on Tuberculosis. Additionally, they monitor the number of TB cases yearly and determine other steps that need to be taken to control Tuberculosis in Alameda County. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client’s health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients’ ability to live safely in their home by evaluating the risk for institutionalization, monitoring client’s progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. IDEAL CANDIDATE The ideal candidate is an experienced public health nurse with solid clinical skills, who is a proven problem solver and effective team leader with the ability to work independently, demonstrate initiative, collaborate with community partners, and is dedicated to providing timely, courteous and knowledgeable consultation and education to clients, external community, health care partners, internal staff and team members. Additionally, the ideal candidate will possess the following competencies: Detail-oriented and able to review documentation of case management activities for accuracy and completeness Provide oversight to public health nurses who conduct case assessment/investigation, case management and care coordination services to high risk, low income Alameda County residents in their own homes, clinics, schools, or other community settings. Thrives in a rapidly-changing work environment. Able to shift direction and priorities as needed. Is proficient with entering, managing andanalyzing information from web-based information systems. Must have a commitment to providing the highest quality of services. Must be able to maintain focus and composure while responding to urgent situations requiring rapid response. Possess the ability to work with and embrace individuals from diverse backgrounds. Be an exceptional listener and analytical thinker/investigator who possesses strong written and verbal communication skills. Demonstrates competence in the following areas; analysis and assessment, interpreting and implementing policies, procedures and regulations as they relate to nursing,cultural competence, public health sciences, training, mentoring, leadership and systems thinking. This is a continuous filing exam with filing deadlines quarterly on thefourth Friday. The next filing deadlines are on the following date at 5:00 PM: February 29, 2024 May 24, 2024 August 23, 2024 November 20, 2024 February 28, 2025 MINIMUM QUALIFICATIONS Either I The equivalent of two years of full-time, recent experience within the last 5 years as a Registered Nurse II in the Alameda County classified service. Or II The equivalent of three years of full-time, recent nursing experience within the past 5 years, at a level of, or higher than, the Alameda County class of Registered Nurse II in a clinical and/or public health setting. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. License: Possession of a current and valid license to practice as a Registered Nurse in the State of California. Some positions may require a valid California Motor Vehicle Operator's license. Certificate: Possession of a valid Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) certificates issued by the American Heart Association for professional healthcare providers. Additional Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Theories, principles, procedures, techniques, standards and practices of nursing and public health nursing. Current trends in public health and public nursing. Local, State and Federal codes and regulations governing the field of nursing and public health nursing practice. Wellness to illness continuum, including major disease processes to evaluate the condition of clients, families, and/or community. Disparities in health outcomes for vulnerable populations, including socio-economic and environmental factors affecting health equity. Ten Essential Public Health Services. Principles and practices of public health education and teaching, and interviewing, assessment, and counseling techniques. Health systems, agencies, community resources and patterns of referral. Basic principles and practices of supervision and leadership. Cultural, environmental, sociological and psychological differences and problems. Safety and infection control principles, practices and methods. Quality assurance and quality improvement indicators. Control and prevention of communicable and chronic disease. Mandated reporting requirements. Medical terminology and documentation. Basic auditing skills. Ability to: Facilitate and model effective written and oral communications with attention to linguistic preferences and cultural proficiency to influence behavior and improve health. Plan, organize, assign and evaluate the work of others. Understand, interpret, explain ad apply laws, regulations, policies and written and oral direction. Exercise interpersonal sensitivity and group interaction skills to establish and maintain effective working relationships. Gather and analyze data. Problem solve and draw logical conclusions. Prioritize work and coordinate several activities to meet critical deadlines. Work independently and adapt to change. Assess the health status and concerns of clients and communities. Assess, monitor, implement and evaluate program services and operations. Exercise sound independent judgement within scope of authority and practice. Evaluate the effectiveness of nursing interactions. Provide public health nursing services and case management. Maintain patient confidentiality. Respond effectively to emergency situations. Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations and communities. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00PM, Friday, December 29, 2023 Continuous Review of Minimum Qualifications: Ongoing Screening for Best Qualified: Ongoing Civil Service Oral Examination: Ongoing Department Hiring Interviews: Ongoing *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Introduction THIS IS A NEW CONTINUOUS EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME . Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. DESCRIPTION ABOUT THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care Services, Public Health, Environmental Health Services, and Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. PUBLIC HEALTH DEPARTMENT The mission of the Alameda County Public Health Department is to work in partnership with the community to ensure the optimal health and wellbeing of all people. Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. The Public Health Department staff are committed to the following values: H ealthy People in Healthy Communities E quity and Social Justice A ccountability and Quality L eadership and Innovation T rust and Transparency H umility and Respect Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care are compounded by contemporary concerns such as: economic disenfranchisement and homelessness, racism, sexual and reproductive health and rights, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for innovative solutions, in close partnership with impacted communities. For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org THE POSITION Registered Nurse IIIs act as lead nurses, assist in providing direction, consultation, coordination and review of the work of professional nursing, and para-professional staff on an assigned team; precept nursing students; plan, implement, monitor and evaluate the delivery of nursing care services to individuals and communities; assist in the management of a program/project; and perform related duties as required. THE VACANCIES The current vacancies for this position are located in the Social Services Agency and in thefollowing programs of the Public Health Department; Adult Protective Services, Nurse Family Partnership, Nursing Administration, and Tuberculosis Control (TB). However, the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. ALAMEDA COUNTY PUBLIC HEALTH NURSES Public Health Nurses (PHNs) work as part of multidisciplinary teams and are embedded inside well-funded comprehensive programs to ensure that our diverse, low-income, multi-stressed individuals, families, and communities are served in holistic ways. PHNs work in multiple programs/units as case managers, community engagement specialists, consultants, coordinators, educators, health screeners, inspectors, investigators, and vaccinators, in the areas of Children’s Medical Services, Central Referral and Intake, Chronic Disease, Communicable Disease, Community Engagement, Immunization Assistance, Correctional Health, Maternal, Child and Adolescent Health, Nurse Education, Nurse Recruitment, Occupational Health, Older Adults and Public Health Emergency Preparedness and Response. The Public Health Department maintains a Memorandum of Understanding with the Alameda County Social Services Agency for the provision of PH Nursing services to clients in the Departments of Adult and Aging Services (Adult Protective Services, Public Conservator, Public Guardian, and In-Home Supportive Services) and Children and Family Services (Foster Care Assessment Center and the Medically Fragile and Services to Enhance Early Development Units). Descriptions of some of these program/units are specifically highlighted below: PROGRAM OVERVIEW Adult Protective Services (APS) and Foster Care PHNs provide nursing case management services to clients with complicated chronic medical conditions. These conditions often render the client vulnerable to ongoing abuse and neglect and at risk for additional medical emergencies, further traumatizing clients and creating cycles of recidivism. Casework may include home visits (to client's residence, hospital, board & care home, health clinic, day program or skilled nursing facility) to conduct an assessment, engagement of the client and client's informal and formal support system in accordance with the service plan of the APS Social Worker, which is designed to reduce or eliminate risk for the client. PHNs will provide health education to clients and their caregivers and/or family and will advocate on behalf of clients for access to required medical services. PHN Case Managers may recognize and coordinate care for varying stages of dementia and cognition; identifying and facilitating appropriate level of care, which could lead to out-of-home placement (such as skilled-nursing facilities, board and cares etc.); facilitating the enrollment process and care provider selection for In-Home Support Services (IHSS) or the selection of other care appropriate providers; and coordinating services, such as Meals-on-Wheels, Friendly Visitors, transportation services (i.e. Paratransit). Nurse Family Partnership Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms residing primarily in Oakland, in order to improve birth outcomes, increase self-sufficiency and improve child development. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, families receive health education and assessments, child development information and screenings and help with goal setting so that they can create better lives for their child and themselves. Nursing Administration The Nursing Administration Office sits inside of the Public Health Nursing Division and is comprised of the Central Intake and Referral Unit, Education and Professional Development Unit, Public Health Nurse Recruitment and Retention Unit, Quality Improvement and Nurse Informatics Units, and Occupational Health Unit. Public Health Nurses (PHNs) as analysts, consultants, coordinators, educators, improvement specialists, and recruiters work as part of multi-disciplinary teams in the Nursing Administration Office to advance and strengthen the role, function, and development of PH Nursing services. Staff in the Nursing Administration Office collaborate with internal and external partners in the development of policy and professional nursing standards of care that support the health of Alameda County residents. Tuberculosis Control (TB) The Tuberculosis Control program staff includes public health nurses, community health outreach workers, physicians and clerical support staff working collectively toward the program's priorities and objectives to: Ensure early identification and reporting of all persons with TB and ensure timely completion of appropriate therapy; Ensure contacts to persons with infectious TB are promptly identified, examined, and if appropriate, complete treatment for latent TB infection (LTBI); Reduce occurrence of sentinel events (pediatric TB cases and TB deaths); and Identify persons (other than contacts) with LTBI at risk for progression to TB disease, and treatment of those persons with an effective drug regimen. TB staff also consults with physicians, schools, hospital nurses and others in the community on Tuberculosis. Additionally, they monitor the number of TB cases yearly and determine other steps that need to be taken to control Tuberculosis in Alameda County. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client’s health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients’ ability to live safely in their home by evaluating the risk for institutionalization, monitoring client’s progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. IDEAL CANDIDATE The ideal candidate is an experienced public health nurse with solid clinical skills, who is a proven problem solver and effective team leader with the ability to work independently, demonstrate initiative, collaborate with community partners, and is dedicated to providing timely, courteous and knowledgeable consultation and education to clients, external community, health care partners, internal staff and team members. Additionally, the ideal candidate will possess the following competencies: Detail-oriented and able to review documentation of case management activities for accuracy and completeness Provide oversight to public health nurses who conduct case assessment/investigation, case management and care coordination services to high risk, low income Alameda County residents in their own homes, clinics, schools, or other community settings. Thrives in a rapidly-changing work environment. Able to shift direction and priorities as needed. Is proficient with entering, managing andanalyzing information from web-based information systems. Must have a commitment to providing the highest quality of services. Must be able to maintain focus and composure while responding to urgent situations requiring rapid response. Possess the ability to work with and embrace individuals from diverse backgrounds. Be an exceptional listener and analytical thinker/investigator who possesses strong written and verbal communication skills. Demonstrates competence in the following areas; analysis and assessment, interpreting and implementing policies, procedures and regulations as they relate to nursing,cultural competence, public health sciences, training, mentoring, leadership and systems thinking. This is a continuous filing exam with filing deadlines quarterly on thefourth Friday. The next filing deadlines are on the following date at 5:00 PM: February 29, 2024 May 24, 2024 August 23, 2024 November 20, 2024 February 28, 2025 MINIMUM QUALIFICATIONS Either I The equivalent of two years of full-time, recent experience within the last 5 years as a Registered Nurse II in the Alameda County classified service. Or II The equivalent of three years of full-time, recent nursing experience within the past 5 years, at a level of, or higher than, the Alameda County class of Registered Nurse II in a clinical and/or public health setting. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. License: Possession of a current and valid license to practice as a Registered Nurse in the State of California. Some positions may require a valid California Motor Vehicle Operator's license. Certificate: Possession of a valid Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) certificates issued by the American Heart Association for professional healthcare providers. Additional Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Theories, principles, procedures, techniques, standards and practices of nursing and public health nursing. Current trends in public health and public nursing. Local, State and Federal codes and regulations governing the field of nursing and public health nursing practice. Wellness to illness continuum, including major disease processes to evaluate the condition of clients, families, and/or community. Disparities in health outcomes for vulnerable populations, including socio-economic and environmental factors affecting health equity. Ten Essential Public Health Services. Principles and practices of public health education and teaching, and interviewing, assessment, and counseling techniques. Health systems, agencies, community resources and patterns of referral. Basic principles and practices of supervision and leadership. Cultural, environmental, sociological and psychological differences and problems. Safety and infection control principles, practices and methods. Quality assurance and quality improvement indicators. Control and prevention of communicable and chronic disease. Mandated reporting requirements. Medical terminology and documentation. Basic auditing skills. Ability to: Facilitate and model effective written and oral communications with attention to linguistic preferences and cultural proficiency to influence behavior and improve health. Plan, organize, assign and evaluate the work of others. Understand, interpret, explain ad apply laws, regulations, policies and written and oral direction. Exercise interpersonal sensitivity and group interaction skills to establish and maintain effective working relationships. Gather and analyze data. Problem solve and draw logical conclusions. Prioritize work and coordinate several activities to meet critical deadlines. Work independently and adapt to change. Assess the health status and concerns of clients and communities. Assess, monitor, implement and evaluate program services and operations. Exercise sound independent judgement within scope of authority and practice. Evaluate the effectiveness of nursing interactions. Provide public health nursing services and case management. Maintain patient confidentiality. Respond effectively to emergency situations. Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations and communities. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00PM, Friday, December 29, 2023 Continuous Review of Minimum Qualifications: Ongoing Screening for Best Qualified: Ongoing Civil Service Oral Examination: Ongoing Department Hiring Interviews: Ongoing *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description PUBLIC SAFETY DISPATCHER - LATERAL Regular Full Time Employment Opportunity A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online OR in-person typing tests will be accepted. This open/continuous recruitment may close without notice, the next application review will be March 15, 2024. For more information on how to obtain and submit a typing certificate, please contact the Human Resources front desk at (408) 730-7490 or via email to recruitments@sunnyvale.ca.gov . Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required. Distinguishing Characteristics The position of Public Safety Dispatcher is a fully qualified journey-level technical classification. This classification differs from the lower-level classification of Public Safety Dispatcher-In-Training in that the Public Safety Dispatcher-In-Training is the entry level classification whereby incumbents are learning to perform the duties of the classification. It is further distinguished from the higher-level classification of Senior Public Safety Dispatcher in that the Senior Public Safety Dispatcher has supervisory responsibility. Essential Job Functions (May include, but are not limited to, the following): Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates computer aided dispatch (CAD) system event; relays information to other jurisdictions or provides pre-arrival and post-dispatch instructions to the caller; processes and prioritizes incoming calls. Dispatches fire, police, medical and animal control personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles and related equipment. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may participate in the reassignment of fire equipment to ensure adequate city-wide fire protection. Provides operational support for police, fire, and medical operations including warrant checks and confirmations, tow requests, and facilitation of outside agency assistance and mutual aid request. Provides Emergency Medical dispatch, and Emergency Fire dispatch, including pre-arrival and post-dispatch instructions. Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. Monitor Text to 9-1-1. May provide one-on-one dispatcher operational training. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent; AND Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; OR Successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale. Knowledge of: Police, fire, medical and/or animal control call processing protocols, dispatching and emergency procedures. Contemporary dispatching technical tools and equipment, including computer aided dispatching systems. Primary roads, streets, highways, major buildings and public facilities within the city limits. Methods and techniques for responding to calls for emergency service. Office methods, procedures, software and equipment. Police and fire codes, including California Penal Code, Vehicle Code and Sunnyvale Municipal Code. Proper record-keeping techniques. Principles of customer service. Ability to: Operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. Analyze situations quickly and accurately and take effective action to assure officer and citizen safety. Accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. Extract information or data from multiple video terminal displays which dynamically update. Apply Department of Public Safety telephone answering techniques, policies and procedures. Memorize street names and locations. Type at a rate of 35 net words per minute. Work in a highly structured environment where all communications and work are recorded or documented as public record. Maintain composure and work effectively under pressure. Carry on multiple conversations while distinguishing background radio communication. Operate a computer using word processing and business software and other office equipment. Understand and follow written and oral instructions. Communicate effectively, both orally and in writing. Establish and maintain and promote positive and effective working relationships with employees, other agencies and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete Fire and Medical certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended time-line as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. Possession of a California Peace Officers Standards and Training (POST) Basic Dispatch certificate within one year of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. DESIRABLE QUALIFICATIONS Possession of Emergency Fire Dispatch and Emergency Medical Dispatch certification course at hire. Possession of POST Dispatch certificate. Application and Selection Process If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions and a current (dated within one year) typing certificate verifying at least 35 net words per minute (online typing tests are accepted) to the Department of Human Resources (postmarks or faxes are not accepted). This open/continuous recruitment may close without notice, the next application review will be March 15, 2024. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov , Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Candidates who receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Communications Officers Association (COA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application Summary of Communication Officers Association Benefits COA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description PUBLIC SAFETY DISPATCHER - LATERAL Regular Full Time Employment Opportunity A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online OR in-person typing tests will be accepted. This open/continuous recruitment may close without notice, the next application review will be March 15, 2024. For more information on how to obtain and submit a typing certificate, please contact the Human Resources front desk at (408) 730-7490 or via email to recruitments@sunnyvale.ca.gov . Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required. Distinguishing Characteristics The position of Public Safety Dispatcher is a fully qualified journey-level technical classification. This classification differs from the lower-level classification of Public Safety Dispatcher-In-Training in that the Public Safety Dispatcher-In-Training is the entry level classification whereby incumbents are learning to perform the duties of the classification. It is further distinguished from the higher-level classification of Senior Public Safety Dispatcher in that the Senior Public Safety Dispatcher has supervisory responsibility. Essential Job Functions (May include, but are not limited to, the following): Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates computer aided dispatch (CAD) system event; relays information to other jurisdictions or provides pre-arrival and post-dispatch instructions to the caller; processes and prioritizes incoming calls. Dispatches fire, police, medical and animal control personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles and related equipment. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may participate in the reassignment of fire equipment to ensure adequate city-wide fire protection. Provides operational support for police, fire, and medical operations including warrant checks and confirmations, tow requests, and facilitation of outside agency assistance and mutual aid request. Provides Emergency Medical dispatch, and Emergency Fire dispatch, including pre-arrival and post-dispatch instructions. Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. Monitor Text to 9-1-1. May provide one-on-one dispatcher operational training. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent; AND Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; OR Successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale. Knowledge of: Police, fire, medical and/or animal control call processing protocols, dispatching and emergency procedures. Contemporary dispatching technical tools and equipment, including computer aided dispatching systems. Primary roads, streets, highways, major buildings and public facilities within the city limits. Methods and techniques for responding to calls for emergency service. Office methods, procedures, software and equipment. Police and fire codes, including California Penal Code, Vehicle Code and Sunnyvale Municipal Code. Proper record-keeping techniques. Principles of customer service. Ability to: Operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. Analyze situations quickly and accurately and take effective action to assure officer and citizen safety. Accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. Extract information or data from multiple video terminal displays which dynamically update. Apply Department of Public Safety telephone answering techniques, policies and procedures. Memorize street names and locations. Type at a rate of 35 net words per minute. Work in a highly structured environment where all communications and work are recorded or documented as public record. Maintain composure and work effectively under pressure. Carry on multiple conversations while distinguishing background radio communication. Operate a computer using word processing and business software and other office equipment. Understand and follow written and oral instructions. Communicate effectively, both orally and in writing. Establish and maintain and promote positive and effective working relationships with employees, other agencies and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete Fire and Medical certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended time-line as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. Possession of a California Peace Officers Standards and Training (POST) Basic Dispatch certificate within one year of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. DESIRABLE QUALIFICATIONS Possession of Emergency Fire Dispatch and Emergency Medical Dispatch certification course at hire. Possession of POST Dispatch certificate. Application and Selection Process If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions and a current (dated within one year) typing certificate verifying at least 35 net words per minute (online typing tests are accepted) to the Department of Human Resources (postmarks or faxes are not accepted). This open/continuous recruitment may close without notice, the next application review will be March 15, 2024. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov , Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Candidates who receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Communications Officers Association (COA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application Summary of Communication Officers Association Benefits COA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: Continuous
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description PUBLIC SAFETY DISPATCHER-IN-TRAINING Regular Full-Time Employment Opportunity This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, a current (dated within one year of application) passing CritiCall exam, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Under supervision and in a trainee capacity, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher-In-Training is the entry and trainee level in the public safety dispatcher series. Under close supervision, incumbents are trained in dispatching techniques, equipment and protocols. Work assignments change frequently in order to facilitate training. Employees are subject to daily and weekly observation reports until they demonstrate the ability to perform independently. This classification is distinguished from the higher level Public Safety Dispatcher in that the latter is the fully trained, journey level classification in the series. This is an alternately staffed classification. Public Safety Dispatcher-In-Training incumbents are required to achieve the knowledge, skills and abilities necessary to advance to the Public Safety Dispatcher level within the twelve month probationary period. Essential Job Functions (May include, but are not limited to, the following): Dispatches public safety personnel and equipment on both routine and emergency calls utilizing a computer aided dispatch system, multiple video display terminals, radio dispatching consoles, and related equipment. Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates a CAD system event, relays information to other jurisdictions or provides information for the caller; processes and prioritizes incoming calls. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may initiate the reassignment of fire equipment to ensure adequate city-wide fire protection. Inquires, interprets, verifies, receives, and disseminates information from law enforcement computer networks, such as wanted persons, stolen property, vehicle registration, and all points bulletins. Provides Emergency Medical Dispatch, and Emergency Fire Dispatch, including pre-arrival and post-dispatch instructions. Provides the public with basic instructions to safeguard persons in hazardous situations prior to the arrival of trained emergency personnel. Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. Monitor text to 9-1-1. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent, AND One year of work experience providing customer service to the public. Knowledge, Skills, and Abilities Working Knowledge of: Effective customer service techniques. Some Knowledge of: Office practices, methods and equipment, including a computer and a variety of word processing and other software applications. Proper record-keeping techniques. Ability to: Learn to operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. Obtain essential information from reporting parties about the nature of the emergency. Learn to analyze situations accurately and take effective action to assure officer and citizen safety. Learn to accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. Learn to extract information or data from multiple video terminal displays which dynamically update. Learn and apply Department of Public Safety telephone answering techniques, policies and procedures. Learn the primary roads, streets, highways, major buildings and public facilities within the city limits, and memorize names and locations. Maintain composure, exercise sound judgment, and work quickly and accurately under pressure in emergency situations. Communicate clearly and distinctly using radio and telephone equipment. Communicate clearly and concisely in English, both orally and in writing. Read and interpret policies, procedures, protocols and maps. Maintain accurate records and spell correctly. Follow oral and written instructions. Type at a rate of 35 net words per minute. Work independently and as a member of a team. Establish and maintain effective working relationships. Deal tactfully with the public and with others and ensure that the City's philosophy of excellent customer service is understood and carried out in all forms of communication. Work in a highly structured environment where all communications or work are recorded or documented as public record. Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete both Emergency Fire and Medical Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended timeline as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Completion of a Basic Dispatcher certification course approved by the California Peace Officers Standards and Training organization (POST) within one year of appointment. Possession of a POST Public Safety Dispatcher certificate within 18 months of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. Application and Selection Process This is a continuous recruitment which may close at any time. If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions, a current (dated within one year of application) passing CritiCall Exam, and a current (dated within one year of application) typing certificate verifying at least 35 net words per minute, to the Department of Human Resources. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov , Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidates with complete applications will be invited to an initial interview. Those candidates who pass the initial interview will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, psychological exam, as well as medical exam(s) including an alcohol/drug screening administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION This position is represented by the Communications Officers Association (COA) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Communication Officers Association Benefits COA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description PUBLIC SAFETY DISPATCHER-IN-TRAINING Regular Full-Time Employment Opportunity This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, a current (dated within one year of application) passing CritiCall exam, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Under supervision and in a trainee capacity, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher-In-Training is the entry and trainee level in the public safety dispatcher series. Under close supervision, incumbents are trained in dispatching techniques, equipment and protocols. Work assignments change frequently in order to facilitate training. Employees are subject to daily and weekly observation reports until they demonstrate the ability to perform independently. This classification is distinguished from the higher level Public Safety Dispatcher in that the latter is the fully trained, journey level classification in the series. This is an alternately staffed classification. Public Safety Dispatcher-In-Training incumbents are required to achieve the knowledge, skills and abilities necessary to advance to the Public Safety Dispatcher level within the twelve month probationary period. Essential Job Functions (May include, but are not limited to, the following): Dispatches public safety personnel and equipment on both routine and emergency calls utilizing a computer aided dispatch system, multiple video display terminals, radio dispatching consoles, and related equipment. Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates a CAD system event, relays information to other jurisdictions or provides information for the caller; processes and prioritizes incoming calls. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may initiate the reassignment of fire equipment to ensure adequate city-wide fire protection. Inquires, interprets, verifies, receives, and disseminates information from law enforcement computer networks, such as wanted persons, stolen property, vehicle registration, and all points bulletins. Provides Emergency Medical Dispatch, and Emergency Fire Dispatch, including pre-arrival and post-dispatch instructions. Provides the public with basic instructions to safeguard persons in hazardous situations prior to the arrival of trained emergency personnel. Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. Monitor text to 9-1-1. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent, AND One year of work experience providing customer service to the public. Knowledge, Skills, and Abilities Working Knowledge of: Effective customer service techniques. Some Knowledge of: Office practices, methods and equipment, including a computer and a variety of word processing and other software applications. Proper record-keeping techniques. Ability to: Learn to operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. Obtain essential information from reporting parties about the nature of the emergency. Learn to analyze situations accurately and take effective action to assure officer and citizen safety. Learn to accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. Learn to extract information or data from multiple video terminal displays which dynamically update. Learn and apply Department of Public Safety telephone answering techniques, policies and procedures. Learn the primary roads, streets, highways, major buildings and public facilities within the city limits, and memorize names and locations. Maintain composure, exercise sound judgment, and work quickly and accurately under pressure in emergency situations. Communicate clearly and distinctly using radio and telephone equipment. Communicate clearly and concisely in English, both orally and in writing. Read and interpret policies, procedures, protocols and maps. Maintain accurate records and spell correctly. Follow oral and written instructions. Type at a rate of 35 net words per minute. Work independently and as a member of a team. Establish and maintain effective working relationships. Deal tactfully with the public and with others and ensure that the City's philosophy of excellent customer service is understood and carried out in all forms of communication. Work in a highly structured environment where all communications or work are recorded or documented as public record. Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete both Emergency Fire and Medical Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended timeline as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Completion of a Basic Dispatcher certification course approved by the California Peace Officers Standards and Training organization (POST) within one year of appointment. Possession of a POST Public Safety Dispatcher certificate within 18 months of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. Application and Selection Process This is a continuous recruitment which may close at any time. If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions, a current (dated within one year of application) passing CritiCall Exam, and a current (dated within one year of application) typing certificate verifying at least 35 net words per minute, to the Department of Human Resources. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov , Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidates with complete applications will be invited to an initial interview. Those candidates who pass the initial interview will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, psychological exam, as well as medical exam(s) including an alcohol/drug screening administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION This position is represented by the Communications Officers Association (COA) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Communication Officers Association Benefits COA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: Continuous
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Cal Poly Pomona Cal Poly Pomona, recognized as one of the most diverse regional universities in the Western United States as well as nationwide, offers an affordable, life-changing education. Less than 30 miles east of Los Angeles, the campus enjoys the excitement of a diverse metropolitan area while retaining the serenity of a foothill community. As a polytechnic university, Cal Poly Pomona utilizes a technology-enhanced, learn-by-doing approach to education. Students enjoy endless opportunities for involvement in a vibrant and diverse community. A Hispanic-Serving Institution, Cal Poly Pomona is among the top 25 colleges in conferring baccalaureate degrees to Hispanic students. Cal Poly Pomona opened on September 15, 1938, with an all-male enrollment of 110 students as the Voorhis Unit of California State Polytechnic College in San Luis Obispo. It was located on the150-acre San Dimas site of the former Voorhis School for Boys. Breakfast cereal magnate, W.K. Kellogg, deeded 813 acres of land located three miles south of the Voorhis campus to the state of California in 1949. In 1956, 508 students and 44 faculty and staff moved from San Dimas to the Kellogg campus. In a first for the all- male campus, 329 women joined the student body in 1961. The Pomona campus separated from the San Luis Obispo campus in 1966 and became California State Polytechnic College, Kellogg Campus. University status was granted in 1972. Today, the university is part of the 23-campus California State University system. Cal Poly Pomona has nearly 30,000 students and 2,700 faculty and staff. Cal Poly Pomona's history and geography are unlike any other university in the region. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket. Benefitting from a campus community that embraces and learns from the richness of its members' myriad lived experiences, Cal Poly Pomona is alive with academic, social, and volunteer and career development opportunities. Faculty in all disciplines put theory to practice, providing students with opportunities to apply their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs. University Rankings Cal Poly Pomona is among the best public universities in the West and is nationally ranked for helping students achieve economic success. As an inclusive polytechnic university, Cal Poly Pomona cultivates success through experiential learning, discovery, and innovation. Cal Poly Pomona embraces local and global challenges and transforms lives. When it comes to quality education, affordability, and career prospects for graduates, Cal Poly Pomona consistently ranks among the best universities in the country. While each ranking is a snapshot of achievement, taken collectively, they provide a picture of a diverse, learn-by-doing university whose students graduate with the skills needed to succeed in a dynamic, evolving work environment. Money Magazine recognized Cal Poly Pomona as one of the “2024 Best Colleges in America,” receiving 4.5 out of 5 stars based on quality of education, affordability, and student outcomes. U.S. News & World Report 2024 Best Colleges ranks Cal Poly Pomona as No. 3 among “Regional Universities West,” a region that covers 15 states, as well as No. 2 among “Top Public Schools in the West” and No. 2 on the “Best Colleges for Veterans” in the region. Money Magazine ranked the College of Business Administration No. 5 in California and No. 30 in the nation on its 2022 “Best Colleges for Business Majors.” Forbes’ third annual “America’s Best Value College” list ranks Cal Poly Pomona among the best in the nation for a student’s return on investment. The university was No. 59 among the 300 schools that made the list. Social Mobility Cal Poly Pomona’s success in admitting and graduating students from lower-economic backgrounds is also receiving attention. The Wall Street Journal listed the university as the top polytechnic and No. 11 on its list of “2024 best U.S. Colleges for Social Mobility.” The Washington Monthly ranked Cal Poly Pomona as the top polytechnic and No. 14 in its ranking for “2023 Best Bang for the BuckColleges.” CollegeNet ranked the university No. 17 in the nation on its “2022 Social Mobility Index.” Diverse Student Body Diverse Issues in Higher Education recognized Cal Poly Pomona as No. 20 in the nation for the most bachelor’s degrees awarded to minoritized students on its “2022 Top 100 Degrees Conferred” list. The university was also No. 13 for bachelor’s degrees earned by Hispanic students and No. 20 for bachelor’s degrees earned by Asian American students. Recognition of Individual Program Excellence U.S. News & World Report recognized the College of Engineering at No. 9 among the nation’s “2024 Best Undergraduate Engineering Programs” where a doctorate was not offered, and No. 3 in the state. Several individual departments were also in the top 10: No. 2 Computer Engineering, No. 3 Mechanical Engineering and Electrical/Electronic/Computer Engineering, and No. 4 Civil Engineering. The Collins College of Hospitality Management is ranked No. 5 in CEO World Magazine ’s 2023 “Best Hospitality and Hotel Management Schools in The World” list. The list goes on, with many additional colleges, departments, and programs ranking highly in the region and the nation. University Leadership The new Director of Conflict Resolution Services and University Ombuds will have a reporting line directly to President Soraya Coley. Dr. Soraya M. Coley became the sixth president of Cal Poly Pomona in January 2015 after more than twenty years of leadership in higher education, pledging to be a leader who is “student-centered, faculty- and staff-focused, and community-minded”. Dr. Coley, the first woman to be named president of Cal Poly Pomona, ushered in a new era of strategic leadership for the campus, establishing a vision for Cal Poly Pomona as a model for an inclusive polytechnic university that inspires creativity, discovery, and innovation, embraces local and global challenges, and transforms lives. In 2023, she received the American Council on Education (ACE) Donna Shavlik Award that honors an individual who demonstrates a sustained commitment to advancing women in higher education through leadership and career development, campus climate, and mentoring. She has served as the ACE Southern California Women’s Network presidential sponsor for four years. In 2022, she was listed as one of the Los Angeles Business Journal 500 - a list of the most influential and most impactful professionals in the Los Angeles region. The Leadership Opportunity The Director of Conflict Resolution Services and University Ombuds will be a campus-wide leader in strengthening the campus culture and climate and enlivening a sense of community and belonging. CPP’s 2017 Strategic Plan affirms its institutional values of fostering an inclusive, welcoming and respectful environment where we nurture relationships and where our individual and collective actions reflect our commitment to one another. As an expression of these values, a strategic initiative focused on advancing organizational development and employee excellence aims to foster a culture of care for employees that is people-centered and helps to develop their skills and talents. In alignment with the Strategic Plan, the position has emerged from two years of extensive internal dialogue culminating in a renewed institutional commitment to creating a coordinated set of aligned people-centered functions that collectively will contribute to a healthy campus culture and climate and a responsive, accountable institution. In March of 2023, President Coley charged a working group of administrators to advance a proposal for a recommended structure, staffing, goals, services, and outcomes for a university Conflict Resolution/Ombuds function that would address broad community concerns from students, staff, and faculty. This charge followed the submission of the report of an Academic Senate Working Group on Conflict Management/Dispute Resolution/Mediation in December 2022, which was focused specifically on the needs of faculty, as well as the preliminary recommendations from the CSU System’s Title IX/DHR Assessment. Mindful of both immediate needs and the desired future scope of the function to serve the community, the university working group convened several meetings in the spring of 2023 during which they reviewed best practices, considered structures and models in place at other institutions, reviewed desired qualifications for personnel, and sought understanding of the operational assets currently in place at CPP. After discussions with the Academic Senate, college deans and department chairs as well as other key campus stakeholders - in which all agreed upon the seriousness of purpose for the new office - the university working group recommended a model that will effectively serve faculty, staff, and students. These efforts resulted in the creation of a multi-year plan to develop the Office of Conflict Resolution Services and University Ombuds. The first step in that plan is to hire a new Director/Ombuds to lead efforts to translate the university’s vision and plan for these services into action. The Director is charged with shaping and realizing the vision for Conflict Resolution Services & Ombuds as an accessible entry point for all community members with a dual purpose of listening/providing guidance as well as building the capacity of individuals and groups to navigate and resolve conflicts. In leading and developing the newly created office, the Director/Ombuds will play a critical role in empowering members of the CPP community to manage conflict effectively by developing individuals’ skills needed for productive dialogue, collaborative relationships, and healthy learning and work environments. The Director/Ombuds will report directly to the President. They will also operate independently of line and staff reporting structures. To promote access and the Director’s ability to engage in problem-solving, they will be a part of the newly created organizational unit of People, Culture, and Institutional Affairs (PCIA). PICA includes the following units, each sharing a commitment to fostering collaboration and communities of practice: Office of the President Employee & Organizational Development & Advancement Employee Labor Relations Office of Equity and Compliance Inclusive Excellence Strategic Communications Conflict Resolution Services and Ombuds In addition, the Director/Ombuds will retain critical partnerships and collaboration with the Dean of Students and Faculty Affairs. The Office of Conflict Resolution Services & Ombuds Informed by internal work already completed on the vision, purpose, and scope of services, the Director/Ombuds will further shape the direction and implement the plan for creating the Office of Conflict Resolution Services and Ombuds. Vision and Purpose : The purpose is to promote mutual respect, civility, and support an ethical and responsive culture for members of the CPP community by providing confidential, impartial, and informal conflict resolution services, problem-solving support, recommendations to appropriate resources and tools, and guidance on questions or concerns related to university structure, policies, procedures, and practices. Proposed Scope of Services: Provide proactive training and development for members of the campus community in healthy workplace interactions, well-being practices, navigating difficult conversations and constructive conflict resolution. Serve as a strategic thought partner in identifying solutions to problems. Help to identify areas and sources of conflict. Provide resources and information about university policies and systems. Provide referrals to and/or offering a range of options for addressing issues and concerns, such as facilitated conversations, conflict coaching, restorative justice circling, alternative dispute resolution, informal climate assessments, and mediation. Identify themes of concern for university leadership and recommend associated approaches to address them including changes to policies and practices. 2024: Year 1 Goals/Objectives Hire and onboard office support staff. Assess immediate campus needs in light of and beyond the existing working group recommendations. Establish relationships with campus partners and collaborators. Develop mission and vision for the office in alignment with the university’s strategic plan. Develop and formalize Office Charter. Develop initial programmatic offerings (in consideration of existing resources) and begin providing services. Implement campus selected case management solution. Formalize the community of practice and develop a routine process for collaboration and consultation. Develop and communicate internal procedures and standards of operation. Educate the campus and raise awareness/visibility of the Office. 2025: Year 2 Goals/Objectives Continue assessment and prioritization of needs. Scale programmatic offerings and services in response to community needs. Develop assessment plan (utilization and satisfaction). Develop reporting mechanisms and provide a schedule for sharing insights on patterns and areas of concern with university leadership and with the campus. Scale staffing to include student and/or faculty fellows and additional professional staffing as emerging needs require. Required Qualifications Education: Master's degree from an accredited university and/or college in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, social work, psychology, higher education, dispute resolution, legal studies, or relevant field. Experience: At least 5 years of progressive experience in facilitating/mediating the resolution of problems and conflicts within higher education. Experience developing bias and conflict resolution educational materials and trainings. Training and experience in specific conflict resolution methods, such as restorative practices, mediation, shuttle diplomacy, facilitated conversations, conflict coaching, racial healing, informal climate assessment. Preferred Qualifications Additional degree in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, conflict resolution, social work, or a related field. Certificate or formal professional development in mediation, conflict resolution or dispute resolution, organizational psychology, higher education, counseling, or related fields. Demonstrated experience in leadership role(s) in higher education. Possess a deep content knowledge of current diversity, equity, and inclusion laws, trends, topics, research, pedagogical needs, and best practices for strategic university DEI and belonging decision making. An astute knowledge of, and demonstrated responsiveness to, the ways socio-cultural forces related to gender, race, ability, class, gender identity, gender expression, etc., systemically impede or propel impacted individuals, groups, and communities. Cultural competency and awareness to be able to interact positively and effectively with a variety of cultural and ethnic backgrounds and viewpoints and at all levels of management, faculty, staff, and students. Must be open, objective, and must seek to understand issues from multiple perspectives. The ombudsperson should be innovative in developing options that are responsive to differing needs. Excellent listening skills including familiarity with emotional intelligence, psychological safety, and effective communication skills. Experience in a unionized working environment. Ability to collaborate and partner with departments and units across campus to effectively implement response protocols and to ensure a holistic response to conflict and bias incidents within the campus community. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or groups, analyze, and define the problem, draw valid conclusions, and project consequences and various alternatives of action. Ability to research/analyze data and recommend policies or procedures. Ability to learn and explain state, federal, CSU and CPP policies and procedures. Ability to maintain neutrality, confidentiality, build trust, and handle sensitive communications. Nominations and Applications The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by January 16, 2024. To apply a candidate should submit 1) a letter of intent addressing how the candidate’s experiences match the position requirements; 2) a current CV/resume; and 3) contact information for at least five professional references, including email addresses and a brief note of the candidate’s working relationship with each. References will not be contacted without the prior knowledge and approval of the candidate and at a later stage in the search. If you have any questions or if you have a disability and need accommodation with pre-employment processes (applications, interviews, etc.), please email CPPDCRUO@academic.search.org. Academic Search is assisting Cal Poly Pomona in this search. To ensure full consideration, inquiries, nominations, and applications (PDF preferred) should be submitted electronically, in confidence, to: CPPDCRUO@academic.search.org. Nominators and prospective candidates may arrange a confidential conversation about this opportunity with the two senior consultants leading this search: Cynthia M. Patterson at Cynthia.Patterson@academicsearch.org . or Maria Thompson at Maria.Thompson@academicsearch.org Additional information about the institution can be found at https://www.cpp.edu. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . Employment Requirements: The salary for this position will be $135,000-$165,000. More information is available at: https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf California State Polytechnic University, Pomona is an Equal Opportunity Employer, including veterans/disability. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on protected status. The university hires only individuals lawfully authorized to work in the United States. The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interests on an annual basis, complete ethics training within 6 months of appointment, and take this training every other year thereafter. A background check (including a criminal record check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment. Cal Poly Pomona is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. Cal Poly Pomona is an Equal Opportunity Employer. About Academic Search Academic Search, Inc. is assisting Cal Poly Pomona in this work. For more than four decades, Academic Search has offered executive search services exclusively to institutions of higher education. Academic Search was founded on the principle of strengthening higher education leadership through professional search services. We are the only search firm in the nation with a formal relationship to a premier leadership development program. As the subsidiary of the American Academic Leadership Institute (AALI), Academic Search provides substantial financial support to a number of leadership identification, development, and support programs across all sectors of public and private higher education. For more information, visit http://www.academicsearch.org/. Advertised: Jan 10 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Cal Poly Pomona Cal Poly Pomona, recognized as one of the most diverse regional universities in the Western United States as well as nationwide, offers an affordable, life-changing education. Less than 30 miles east of Los Angeles, the campus enjoys the excitement of a diverse metropolitan area while retaining the serenity of a foothill community. As a polytechnic university, Cal Poly Pomona utilizes a technology-enhanced, learn-by-doing approach to education. Students enjoy endless opportunities for involvement in a vibrant and diverse community. A Hispanic-Serving Institution, Cal Poly Pomona is among the top 25 colleges in conferring baccalaureate degrees to Hispanic students. Cal Poly Pomona opened on September 15, 1938, with an all-male enrollment of 110 students as the Voorhis Unit of California State Polytechnic College in San Luis Obispo. It was located on the150-acre San Dimas site of the former Voorhis School for Boys. Breakfast cereal magnate, W.K. Kellogg, deeded 813 acres of land located three miles south of the Voorhis campus to the state of California in 1949. In 1956, 508 students and 44 faculty and staff moved from San Dimas to the Kellogg campus. In a first for the all- male campus, 329 women joined the student body in 1961. The Pomona campus separated from the San Luis Obispo campus in 1966 and became California State Polytechnic College, Kellogg Campus. University status was granted in 1972. Today, the university is part of the 23-campus California State University system. Cal Poly Pomona has nearly 30,000 students and 2,700 faculty and staff. Cal Poly Pomona's history and geography are unlike any other university in the region. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket. Benefitting from a campus community that embraces and learns from the richness of its members' myriad lived experiences, Cal Poly Pomona is alive with academic, social, and volunteer and career development opportunities. Faculty in all disciplines put theory to practice, providing students with opportunities to apply their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs. University Rankings Cal Poly Pomona is among the best public universities in the West and is nationally ranked for helping students achieve economic success. As an inclusive polytechnic university, Cal Poly Pomona cultivates success through experiential learning, discovery, and innovation. Cal Poly Pomona embraces local and global challenges and transforms lives. When it comes to quality education, affordability, and career prospects for graduates, Cal Poly Pomona consistently ranks among the best universities in the country. While each ranking is a snapshot of achievement, taken collectively, they provide a picture of a diverse, learn-by-doing university whose students graduate with the skills needed to succeed in a dynamic, evolving work environment. Money Magazine recognized Cal Poly Pomona as one of the “2024 Best Colleges in America,” receiving 4.5 out of 5 stars based on quality of education, affordability, and student outcomes. U.S. News & World Report 2024 Best Colleges ranks Cal Poly Pomona as No. 3 among “Regional Universities West,” a region that covers 15 states, as well as No. 2 among “Top Public Schools in the West” and No. 2 on the “Best Colleges for Veterans” in the region. Money Magazine ranked the College of Business Administration No. 5 in California and No. 30 in the nation on its 2022 “Best Colleges for Business Majors.” Forbes’ third annual “America’s Best Value College” list ranks Cal Poly Pomona among the best in the nation for a student’s return on investment. The university was No. 59 among the 300 schools that made the list. Social Mobility Cal Poly Pomona’s success in admitting and graduating students from lower-economic backgrounds is also receiving attention. The Wall Street Journal listed the university as the top polytechnic and No. 11 on its list of “2024 best U.S. Colleges for Social Mobility.” The Washington Monthly ranked Cal Poly Pomona as the top polytechnic and No. 14 in its ranking for “2023 Best Bang for the BuckColleges.” CollegeNet ranked the university No. 17 in the nation on its “2022 Social Mobility Index.” Diverse Student Body Diverse Issues in Higher Education recognized Cal Poly Pomona as No. 20 in the nation for the most bachelor’s degrees awarded to minoritized students on its “2022 Top 100 Degrees Conferred” list. The university was also No. 13 for bachelor’s degrees earned by Hispanic students and No. 20 for bachelor’s degrees earned by Asian American students. Recognition of Individual Program Excellence U.S. News & World Report recognized the College of Engineering at No. 9 among the nation’s “2024 Best Undergraduate Engineering Programs” where a doctorate was not offered, and No. 3 in the state. Several individual departments were also in the top 10: No. 2 Computer Engineering, No. 3 Mechanical Engineering and Electrical/Electronic/Computer Engineering, and No. 4 Civil Engineering. The Collins College of Hospitality Management is ranked No. 5 in CEO World Magazine ’s 2023 “Best Hospitality and Hotel Management Schools in The World” list. The list goes on, with many additional colleges, departments, and programs ranking highly in the region and the nation. University Leadership The new Director of Conflict Resolution Services and University Ombuds will have a reporting line directly to President Soraya Coley. Dr. Soraya M. Coley became the sixth president of Cal Poly Pomona in January 2015 after more than twenty years of leadership in higher education, pledging to be a leader who is “student-centered, faculty- and staff-focused, and community-minded”. Dr. Coley, the first woman to be named president of Cal Poly Pomona, ushered in a new era of strategic leadership for the campus, establishing a vision for Cal Poly Pomona as a model for an inclusive polytechnic university that inspires creativity, discovery, and innovation, embraces local and global challenges, and transforms lives. In 2023, she received the American Council on Education (ACE) Donna Shavlik Award that honors an individual who demonstrates a sustained commitment to advancing women in higher education through leadership and career development, campus climate, and mentoring. She has served as the ACE Southern California Women’s Network presidential sponsor for four years. In 2022, she was listed as one of the Los Angeles Business Journal 500 - a list of the most influential and most impactful professionals in the Los Angeles region. The Leadership Opportunity The Director of Conflict Resolution Services and University Ombuds will be a campus-wide leader in strengthening the campus culture and climate and enlivening a sense of community and belonging. CPP’s 2017 Strategic Plan affirms its institutional values of fostering an inclusive, welcoming and respectful environment where we nurture relationships and where our individual and collective actions reflect our commitment to one another. As an expression of these values, a strategic initiative focused on advancing organizational development and employee excellence aims to foster a culture of care for employees that is people-centered and helps to develop their skills and talents. In alignment with the Strategic Plan, the position has emerged from two years of extensive internal dialogue culminating in a renewed institutional commitment to creating a coordinated set of aligned people-centered functions that collectively will contribute to a healthy campus culture and climate and a responsive, accountable institution. In March of 2023, President Coley charged a working group of administrators to advance a proposal for a recommended structure, staffing, goals, services, and outcomes for a university Conflict Resolution/Ombuds function that would address broad community concerns from students, staff, and faculty. This charge followed the submission of the report of an Academic Senate Working Group on Conflict Management/Dispute Resolution/Mediation in December 2022, which was focused specifically on the needs of faculty, as well as the preliminary recommendations from the CSU System’s Title IX/DHR Assessment. Mindful of both immediate needs and the desired future scope of the function to serve the community, the university working group convened several meetings in the spring of 2023 during which they reviewed best practices, considered structures and models in place at other institutions, reviewed desired qualifications for personnel, and sought understanding of the operational assets currently in place at CPP. After discussions with the Academic Senate, college deans and department chairs as well as other key campus stakeholders - in which all agreed upon the seriousness of purpose for the new office - the university working group recommended a model that will effectively serve faculty, staff, and students. These efforts resulted in the creation of a multi-year plan to develop the Office of Conflict Resolution Services and University Ombuds. The first step in that plan is to hire a new Director/Ombuds to lead efforts to translate the university’s vision and plan for these services into action. The Director is charged with shaping and realizing the vision for Conflict Resolution Services & Ombuds as an accessible entry point for all community members with a dual purpose of listening/providing guidance as well as building the capacity of individuals and groups to navigate and resolve conflicts. In leading and developing the newly created office, the Director/Ombuds will play a critical role in empowering members of the CPP community to manage conflict effectively by developing individuals’ skills needed for productive dialogue, collaborative relationships, and healthy learning and work environments. The Director/Ombuds will report directly to the President. They will also operate independently of line and staff reporting structures. To promote access and the Director’s ability to engage in problem-solving, they will be a part of the newly created organizational unit of People, Culture, and Institutional Affairs (PCIA). PICA includes the following units, each sharing a commitment to fostering collaboration and communities of practice: Office of the President Employee & Organizational Development & Advancement Employee Labor Relations Office of Equity and Compliance Inclusive Excellence Strategic Communications Conflict Resolution Services and Ombuds In addition, the Director/Ombuds will retain critical partnerships and collaboration with the Dean of Students and Faculty Affairs. The Office of Conflict Resolution Services & Ombuds Informed by internal work already completed on the vision, purpose, and scope of services, the Director/Ombuds will further shape the direction and implement the plan for creating the Office of Conflict Resolution Services and Ombuds. Vision and Purpose : The purpose is to promote mutual respect, civility, and support an ethical and responsive culture for members of the CPP community by providing confidential, impartial, and informal conflict resolution services, problem-solving support, recommendations to appropriate resources and tools, and guidance on questions or concerns related to university structure, policies, procedures, and practices. Proposed Scope of Services: Provide proactive training and development for members of the campus community in healthy workplace interactions, well-being practices, navigating difficult conversations and constructive conflict resolution. Serve as a strategic thought partner in identifying solutions to problems. Help to identify areas and sources of conflict. Provide resources and information about university policies and systems. Provide referrals to and/or offering a range of options for addressing issues and concerns, such as facilitated conversations, conflict coaching, restorative justice circling, alternative dispute resolution, informal climate assessments, and mediation. Identify themes of concern for university leadership and recommend associated approaches to address them including changes to policies and practices. 2024: Year 1 Goals/Objectives Hire and onboard office support staff. Assess immediate campus needs in light of and beyond the existing working group recommendations. Establish relationships with campus partners and collaborators. Develop mission and vision for the office in alignment with the university’s strategic plan. Develop and formalize Office Charter. Develop initial programmatic offerings (in consideration of existing resources) and begin providing services. Implement campus selected case management solution. Formalize the community of practice and develop a routine process for collaboration and consultation. Develop and communicate internal procedures and standards of operation. Educate the campus and raise awareness/visibility of the Office. 2025: Year 2 Goals/Objectives Continue assessment and prioritization of needs. Scale programmatic offerings and services in response to community needs. Develop assessment plan (utilization and satisfaction). Develop reporting mechanisms and provide a schedule for sharing insights on patterns and areas of concern with university leadership and with the campus. Scale staffing to include student and/or faculty fellows and additional professional staffing as emerging needs require. Required Qualifications Education: Master's degree from an accredited university and/or college in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, social work, psychology, higher education, dispute resolution, legal studies, or relevant field. Experience: At least 5 years of progressive experience in facilitating/mediating the resolution of problems and conflicts within higher education. Experience developing bias and conflict resolution educational materials and trainings. Training and experience in specific conflict resolution methods, such as restorative practices, mediation, shuttle diplomacy, facilitated conversations, conflict coaching, racial healing, informal climate assessment. Preferred Qualifications Additional degree in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, conflict resolution, social work, or a related field. Certificate or formal professional development in mediation, conflict resolution or dispute resolution, organizational psychology, higher education, counseling, or related fields. Demonstrated experience in leadership role(s) in higher education. Possess a deep content knowledge of current diversity, equity, and inclusion laws, trends, topics, research, pedagogical needs, and best practices for strategic university DEI and belonging decision making. An astute knowledge of, and demonstrated responsiveness to, the ways socio-cultural forces related to gender, race, ability, class, gender identity, gender expression, etc., systemically impede or propel impacted individuals, groups, and communities. Cultural competency and awareness to be able to interact positively and effectively with a variety of cultural and ethnic backgrounds and viewpoints and at all levels of management, faculty, staff, and students. Must be open, objective, and must seek to understand issues from multiple perspectives. The ombudsperson should be innovative in developing options that are responsive to differing needs. Excellent listening skills including familiarity with emotional intelligence, psychological safety, and effective communication skills. Experience in a unionized working environment. Ability to collaborate and partner with departments and units across campus to effectively implement response protocols and to ensure a holistic response to conflict and bias incidents within the campus community. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or groups, analyze, and define the problem, draw valid conclusions, and project consequences and various alternatives of action. Ability to research/analyze data and recommend policies or procedures. Ability to learn and explain state, federal, CSU and CPP policies and procedures. Ability to maintain neutrality, confidentiality, build trust, and handle sensitive communications. Nominations and Applications The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by January 16, 2024. To apply a candidate should submit 1) a letter of intent addressing how the candidate’s experiences match the position requirements; 2) a current CV/resume; and 3) contact information for at least five professional references, including email addresses and a brief note of the candidate’s working relationship with each. References will not be contacted without the prior knowledge and approval of the candidate and at a later stage in the search. If you have any questions or if you have a disability and need accommodation with pre-employment processes (applications, interviews, etc.), please email CPPDCRUO@academic.search.org. Academic Search is assisting Cal Poly Pomona in this search. To ensure full consideration, inquiries, nominations, and applications (PDF preferred) should be submitted electronically, in confidence, to: CPPDCRUO@academic.search.org. Nominators and prospective candidates may arrange a confidential conversation about this opportunity with the two senior consultants leading this search: Cynthia M. Patterson at Cynthia.Patterson@academicsearch.org . or Maria Thompson at Maria.Thompson@academicsearch.org Additional information about the institution can be found at https://www.cpp.edu. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . Employment Requirements: The salary for this position will be $135,000-$165,000. More information is available at: https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf California State Polytechnic University, Pomona is an Equal Opportunity Employer, including veterans/disability. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on protected status. The university hires only individuals lawfully authorized to work in the United States. The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interests on an annual basis, complete ethics training within 6 months of appointment, and take this training every other year thereafter. A background check (including a criminal record check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment. Cal Poly Pomona is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. Cal Poly Pomona is an Equal Opportunity Employer. About Academic Search Academic Search, Inc. is assisting Cal Poly Pomona in this work. For more than four decades, Academic Search has offered executive search services exclusively to institutions of higher education. Academic Search was founded on the principle of strengthening higher education leadership through professional search services. We are the only search firm in the nation with a formal relationship to a premier leadership development program. As the subsidiary of the American Academic Leadership Institute (AALI), Academic Search provides substantial financial support to a number of leadership identification, development, and support programs across all sectors of public and private higher education. For more information, visit http://www.academicsearch.org/. Advertised: Jan 10 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
Mar 27, 2024
Full Time
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision of the Director of Residential Student Experience, the Coordinator of Student Development (CSD) provides the direction and leadership of a residence hall, apartment community or specialized off-campus student housing program. The Coordinator of Student Development is also responsible for the comprehensive implementation of a residential learning community. This position performs moderately complex professional student service work in that assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. Department Summary University Housing is a department within Student Affairs that provides an enhanced and quality campus experience for students living on campus. We strive for excellence in our administrative operations, our facilities, student learning, and community building. There is a strong departmental commitment to excellence, teamwork, and professionalism. Key Qualifications Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Demonstrated understanding of diversity, equity, inclusion and anti-oppression concepts, especially as they apply to decision-making, student development, and campus belonging. Capacity to interpret, communicate, and apply policies, procedures, program rules, and regulations. Ability to maintain highly confidential information. Demonstrated ability to establish and maintain effective working relationships and communications within a diverse population along with strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities may be substituted for the required education on a year-for-year basis. Total Compensation: Anticipated Hiring Range: $55,320 Per Year Classified Hiring Range: $55,320 - $78,672 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu . Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Under general supervision of the Director of Residential Student Experience, the Coordinator of Student Development (CSD) provides the direction and leadership of a residence hall, apartment community or specialized off-campus student housing program. The Coordinator of Student Development is also responsible for the comprehensive implementation of a residential learning community. This position performs moderately complex professional student service work in that assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. Department Summary University Housing is a department within Student Affairs that provides an enhanced and quality campus experience for students living on campus. We strive for excellence in our administrative operations, our facilities, student learning, and community building. There is a strong departmental commitment to excellence, teamwork, and professionalism. Key Qualifications Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Demonstrated understanding of diversity, equity, inclusion and anti-oppression concepts, especially as they apply to decision-making, student development, and campus belonging. Capacity to interpret, communicate, and apply policies, procedures, program rules, and regulations. Ability to maintain highly confidential information. Demonstrated ability to establish and maintain effective working relationships and communications within a diverse population along with strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities may be substituted for the required education on a year-for-year basis. Total Compensation: Anticipated Hiring Range: $55,320 Per Year Classified Hiring Range: $55,320 - $78,672 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu . Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Working Title Dean, California State University, Fresno Library (Administrator IV) The Anticipated Hiring Salary is $170,000 - $196,000 and is competitive and negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position. Position Details General Statement The Fresno State Library is the largest academic library between Los Angeles and San Francisco. It serves as the intellectual hub of Fresno State, where we encourage discovery, inquiry, and learning in order to empower and inspire our 24,000 students. We envision our space as a catalyst for investigation and knowledge creation, using innovative technology, strategic collection development, and creative techniques to serve our diverse student body and faculty. The Library provides forward-thinking services, including technology lending to faculty, staff, and students, a growing digital repository, integrated information literacy instruction, and student-centered campus partnerships supporting student success. Our collections are some of the most thorough in the CSU system and include over a million print volumes, hundreds of thousands of electronic resources, and significant special collections of children's literature, teacher resources, music and media, and world, regional, and local history. The Library also hosts numerous exhibitions and events to inspire and connect our campus and community. Library personnel includes 19 library faculty, 34 support staff, and 29 full-time equivalent student assistants, all working to create an inclusive center for our campus intellectual life. The Dean of Library Services reports directly to the Provost and Vice President for Academic Affairs and serves as a member of the Deans’ Council. The Dean leads out in all aspects of library-wide planning, budgeting, personnel planning and management, operations, communications, and policy development, and works closely with faculty, staff, and unit leads. The position works with the Associate Dean of the Library in implementing the vision, strategic plan, and strategic goals of the library, and provides leadership and management to ensure accountability, effective services, and library operations. The Dean provides vision and leadership for an evolving, comprehensive program of library services that integrates tools and practices for effective inquiry, creation, sharing, and use of scholarly and professional resources with the curricular and research activities of Fresno State faculty and students, while supporting diverse disciplines and professional practices, and internal and external community engagement. This position places the Dean as a member within a constellation of library-and university-wide groups, task forces, and project teams as appropriate and is expected to work comfortably and with a high degree of expertise in a shared decision-making environment. As a leader, the Dean will foster an environment of strategic and well-informed data-driven innovation. This position is responsible for library-wide planning, policy making and works with other library leaders to implement the library’s strategic plan. Strong management skills and the ability to create positive relationships will be essential for success in this role. Duties and Responsibilities Strategic Leadership Priorities Has the overall responsibility for library services, including planning and assessment, and oversight and management in accordance with the mission, core values, and purposes of the university. Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, mentor, and manage staff to ensure that qualified staff exists to meet the library’s strategic goals. Communicate with Faculty Affairs on personnel matters. Develop and oversee professional development, mentoring, and job coaching for faculty and staff. Review and evaluate the library’s personnel needs in consultation with the Associate Dean, Library Leadership, and with faculty (tenure/tenure- track and lecturer) when appropriate, and in conjunction with Human Resources and Faculty Affairs. Serve as a member of and lead the library leadership team and as such, participate in the library-wide planning, policy formation, and decision-making. Serve as liaison to building stakeholders (faculty and student support services) in close consultation with Administrative Services and Library Operations. Required Qualifications - Experience, Education, Knowledge & Skills Master’s degree in library science, information science or equivalent from an ALA-accredited program. Minimum of five years of management experience in a library and working in library administration. Preferred Qualifications - Experience, Education, Knowledge & Skills The Fresno State Library’s next Dean will possess a combination of professional experiences and personal qualities appropriate to the strategic priorities listed above. The successful candidate will demonstrate integrity of the highest order, an intellectual curiosity, and self-confidence balanced with humility, authenticity of character, and a strong work ethic. In its next Dean, the Fresno State Library will give preference to candidates who demonstrate: Significant experience managing academic personnel. Evidence of successful internal and external communication and outreach. Successful record of fundraising and developing positive external partnerships. Experience with creating spaces for collaboration and success. Successful experience working with faculty and staff in a collective bargaining agreement/union environment. The Successful Candidate Will Provide vision and administration to library services, including orientation, training, and mentoring to support teaching and learning for students, faculty, and staff. Be responsible for creating and maintaining clear policies, expectations, and accountability measures for faculty and staff. Plan and implement budget expenditures for operating within the approved budget as required. Act as the official representative and advocate for library services within the university and externally. Work with and support the Director of Development in fundraising, donor stewardship, securing grants, industry partnerships, and philanthropy. Lead the creation of library-wide policies and programs focused on collections, including acquisition, collection development and management, intellectual access, discovery and integration, assessment, curation, and long-term stewardship. Actively build collaborative and strategic partnerships with campus-wide stakeholders and programs in support of key library initiatives that enhance the research enterprise, bolster library services and resources, and promote student success. Demonstrate commitment to diversity, equity, inclusion, accessibility, justice, and belonging. Evidence of actions and achievements in strengthening all with respect to workplace culture, campus engagement, internal and external community engagement, institutional programming, and library collections and practice. The ambition and ability to engage with others at the University and beyond its walls in advancing strategy, tactics, action, and social and organizational change in service to diversity, equity, inclusion, accessibility, justice, and belonging. Provide strategic leadership in the effective use of the physical facility and all related operational and administrative matters. Work with the Associate Dean and in close consultation with Administrative Services and Library Operations to ensure that the University provides appropriate space and ensure that the spaces are appropriate for an evolving service model. Maintain a comprehensive understanding of developments affecting academic librarianship and academic libraries. Participate on relevant University committees/working groups and external associations and networks as required. Assist with special projects and initiatives, as well as related functions contributing to the successful operation of the library. Demonstrate successful strategy execution and lead change. Advocate for the library and services to university administration. Position Special Requirements/Additional Information This job posting should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Benefits The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Deadline & Application Instructions Academic Search is assisting California State University, Fresno with this process. Prospective candidates may arrange a confidential discussion by contacting Dr. Eric Richtmyer at eric.richtmyer@academicsearch.org or 202-332-4049. Nominations may also be submitted directly to Dr. Richtmyer. Please include the nominee’s full name, position, institution, and email address. For more information about the position, institution, and qualifications, please download the position profile from the Academic Search website . Applications received by March 10, 2024, will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Dec 18 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Dean, California State University, Fresno Library (Administrator IV) The Anticipated Hiring Salary is $170,000 - $196,000 and is competitive and negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position. Position Details General Statement The Fresno State Library is the largest academic library between Los Angeles and San Francisco. It serves as the intellectual hub of Fresno State, where we encourage discovery, inquiry, and learning in order to empower and inspire our 24,000 students. We envision our space as a catalyst for investigation and knowledge creation, using innovative technology, strategic collection development, and creative techniques to serve our diverse student body and faculty. The Library provides forward-thinking services, including technology lending to faculty, staff, and students, a growing digital repository, integrated information literacy instruction, and student-centered campus partnerships supporting student success. Our collections are some of the most thorough in the CSU system and include over a million print volumes, hundreds of thousands of electronic resources, and significant special collections of children's literature, teacher resources, music and media, and world, regional, and local history. The Library also hosts numerous exhibitions and events to inspire and connect our campus and community. Library personnel includes 19 library faculty, 34 support staff, and 29 full-time equivalent student assistants, all working to create an inclusive center for our campus intellectual life. The Dean of Library Services reports directly to the Provost and Vice President for Academic Affairs and serves as a member of the Deans’ Council. The Dean leads out in all aspects of library-wide planning, budgeting, personnel planning and management, operations, communications, and policy development, and works closely with faculty, staff, and unit leads. The position works with the Associate Dean of the Library in implementing the vision, strategic plan, and strategic goals of the library, and provides leadership and management to ensure accountability, effective services, and library operations. The Dean provides vision and leadership for an evolving, comprehensive program of library services that integrates tools and practices for effective inquiry, creation, sharing, and use of scholarly and professional resources with the curricular and research activities of Fresno State faculty and students, while supporting diverse disciplines and professional practices, and internal and external community engagement. This position places the Dean as a member within a constellation of library-and university-wide groups, task forces, and project teams as appropriate and is expected to work comfortably and with a high degree of expertise in a shared decision-making environment. As a leader, the Dean will foster an environment of strategic and well-informed data-driven innovation. This position is responsible for library-wide planning, policy making and works with other library leaders to implement the library’s strategic plan. Strong management skills and the ability to create positive relationships will be essential for success in this role. Duties and Responsibilities Strategic Leadership Priorities Has the overall responsibility for library services, including planning and assessment, and oversight and management in accordance with the mission, core values, and purposes of the university. Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, mentor, and manage staff to ensure that qualified staff exists to meet the library’s strategic goals. Communicate with Faculty Affairs on personnel matters. Develop and oversee professional development, mentoring, and job coaching for faculty and staff. Review and evaluate the library’s personnel needs in consultation with the Associate Dean, Library Leadership, and with faculty (tenure/tenure- track and lecturer) when appropriate, and in conjunction with Human Resources and Faculty Affairs. Serve as a member of and lead the library leadership team and as such, participate in the library-wide planning, policy formation, and decision-making. Serve as liaison to building stakeholders (faculty and student support services) in close consultation with Administrative Services and Library Operations. Required Qualifications - Experience, Education, Knowledge & Skills Master’s degree in library science, information science or equivalent from an ALA-accredited program. Minimum of five years of management experience in a library and working in library administration. Preferred Qualifications - Experience, Education, Knowledge & Skills The Fresno State Library’s next Dean will possess a combination of professional experiences and personal qualities appropriate to the strategic priorities listed above. The successful candidate will demonstrate integrity of the highest order, an intellectual curiosity, and self-confidence balanced with humility, authenticity of character, and a strong work ethic. In its next Dean, the Fresno State Library will give preference to candidates who demonstrate: Significant experience managing academic personnel. Evidence of successful internal and external communication and outreach. Successful record of fundraising and developing positive external partnerships. Experience with creating spaces for collaboration and success. Successful experience working with faculty and staff in a collective bargaining agreement/union environment. The Successful Candidate Will Provide vision and administration to library services, including orientation, training, and mentoring to support teaching and learning for students, faculty, and staff. Be responsible for creating and maintaining clear policies, expectations, and accountability measures for faculty and staff. Plan and implement budget expenditures for operating within the approved budget as required. Act as the official representative and advocate for library services within the university and externally. Work with and support the Director of Development in fundraising, donor stewardship, securing grants, industry partnerships, and philanthropy. Lead the creation of library-wide policies and programs focused on collections, including acquisition, collection development and management, intellectual access, discovery and integration, assessment, curation, and long-term stewardship. Actively build collaborative and strategic partnerships with campus-wide stakeholders and programs in support of key library initiatives that enhance the research enterprise, bolster library services and resources, and promote student success. Demonstrate commitment to diversity, equity, inclusion, accessibility, justice, and belonging. Evidence of actions and achievements in strengthening all with respect to workplace culture, campus engagement, internal and external community engagement, institutional programming, and library collections and practice. The ambition and ability to engage with others at the University and beyond its walls in advancing strategy, tactics, action, and social and organizational change in service to diversity, equity, inclusion, accessibility, justice, and belonging. Provide strategic leadership in the effective use of the physical facility and all related operational and administrative matters. Work with the Associate Dean and in close consultation with Administrative Services and Library Operations to ensure that the University provides appropriate space and ensure that the spaces are appropriate for an evolving service model. Maintain a comprehensive understanding of developments affecting academic librarianship and academic libraries. Participate on relevant University committees/working groups and external associations and networks as required. Assist with special projects and initiatives, as well as related functions contributing to the successful operation of the library. Demonstrate successful strategy execution and lead change. Advocate for the library and services to university administration. Position Special Requirements/Additional Information This job posting should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Benefits The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Deadline & Application Instructions Academic Search is assisting California State University, Fresno with this process. Prospective candidates may arrange a confidential discussion by contacting Dr. Eric Richtmyer at eric.richtmyer@academicsearch.org or 202-332-4049. Nominations may also be submitted directly to Dr. Richtmyer. Please include the nominee’s full name, position, institution, and email address. For more information about the position, institution, and qualifications, please download the position profile from the Academic Search website . Applications received by March 10, 2024, will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Dec 18 2023 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF MINNEAPOLIS
Various locations in Minneapolis, Minnesota, United States
Position Description Join our School Based Clinic Team and improve the lives of adolescents. We are looking for an experienced pediatric, family nurse practitioner or physician assistant to help in our School Based Clinics. This role is in a Minneapolis high school clinic and the scheduled hours are Monday to Fridays. No weekends, holidays or on call schedule. The Nurse Practitioner/Physician Assistant (NP/PA) provides clinical services and overall coordination of clinic operations at individual clinic sites for the School Based Clinic (SBC) Program. The position is responsible for providing primary medical care to adolescents, within the scope of the MN Nurse Practice Act and MN Board of Nursing regulations or medical practice board and physician delegation agreement. The NP/PA provider consults with the medical director and refers clients as needed for further assessment or care. For over 40 years, the Minneapolis Health department has continued to pride itself in operating in a multi-disciplinary clinics in 8 Minneapolis High schools to improve and promote the health and well-being of adolescents. This position collaborates with a multi-disciplinary team of other professionals (mental health, health educator, dietician, MA, MD) who all contribute to restoring, maintaining and promoting the health and wellbeing of our adolescent population. There is one full-time exempt vacancy in the Minneapolis Health Department. This position reports to the Manager of School Health Services for the School Based Clinic program, with medical supervision provided by the program's Medical Director. SBC is a current National Health Service Corp (NHSC) site which qualified candidates are eligible for loan repayment for the SBC employment. Work Location - This position currently works on-site only. Job Duties and Responsibilities Provision of Clinical Services The provider is responsible for assessing physical status of SBC clients by taking and evaluating health histories, performing complete and partial physical exams, assessing acute illnesses or injuries; assessing current or potential chronic diseases; ordering laboratory testing, evaluation results and recommending treatment; and reviewing and administering immunizations. The provider is responsible for the appropriate diagnosis, treatment, counseling, and follow-up of clients based on their assessment. Document the health history and medical care provided in electronic health record (EHR). Treat illness and other abnormal clinical findings according to best practices and protocols established in collaboration with the medical director. Write prescriptions and dispensing over the counter and stock medications from the clinic according to clinic guidelines. Refer clients for further evaluation/treatment to primary care provider or to other health care provider Counsel clients and families regarding their health status, and provide necessary support, client education, and referrals when appropriate. Review client electronic health record documentation and billing encounter forms for accuracy; provide direction on scheduling client visits, health screenings, chart management, lab testing and follow-up. Promote employee and client safety. Clinic Coordination Oversee general operations of the clinic and facilitate clinic team meetings for the purpose of coordinating care and projects within the clinic. Ensure that confidentiality of client private information is maintained per SBC HIPAA policies and procedures. Participate in client case management and projects within the school. Delegate and ensure the ordering of supplies & medications, the ordering and tracking of; vaccines, and proper maintenance of laboratory and clinical equipment. Take responsibility for SBC quality and outcome achievements by participating in projects related to continuous quality improving of SBC services Assist with consultation and in-service education for other staff in SBC and Minneapolis Public School and respond to school and public requests for teaching materials and education on a variety of health issues. Participate in Public Health Emergency Preparedness planning, training and response as needed and assigned playing a key role in the operations response to emergencies, giving injections, dispensing medications, providing first aid and doing health assessments. Working Conditions: Medical clinic setting. Required Qualifications Minimum Qualifications: Master's degree from Nurse Practitioner or Physician Assistant program, public health, nursing, or a related field. A Nurse Practitioner must be a Registered Nurse licensed for Advanced Practice Registered Nurse (APRN) in the State of Minnesota and be a graduate of an accredited Nurse Practitioner program in Pediatrics or Family Practice who can provide comprehensive adolescence healthcare. Must also have Nurse Practitioner certification through the appropriate certifying board for the specialty represented, AND prescription writing privileges. A Ph y sician Assistant must be currently licensed with the Minnesota Board of Medical Practice and certified by the National Commission on Certification of Physician Assistants. Minimum Experience: Five years of experience providing direct health care, which includes work in adolescent health, maternal, reproductive health, or pediatrics, and have worked as a Nurse Practitioner or a Physician Assistant for one year within those five years of direct health care experience. Licenses/Certifications: Valid CPR Certificate within 6 months of hire For Nurse Practitioner - Licensed Registered Nurse for Advanced Practice Registered Nurse (APRN) Nurse Practitioner Certificate with prescription writing privileges in the State of Minnesota or the proven ability to be licensed in the state of Minnesota by the start of employment. For Physician Assistant - Licensed with the Minnesota Board of Medical Practice in the state of Minnesota by the start of employment and certified by the National Commission on Certification of Physician Assistants. Equivalency: An equivalent combination of education and experience may be considered. Cultural Competency: Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds. Language: Bilingual skills in Spanish, Somali, Oromo, or Hmong is desirable. An up to date resume is a strongly encouraged attachment at the time of application. Selection Process: The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Background Check: The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Drug and Alcohol Testing: All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Public Employees Association (MPEA). For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis (minneapolismn.gov) Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two months after it has been established. Knowledge, Skills and Abilities Strong knowledge in adolescent health, current treatments and best practices, emotional development, nutrition, growth and development, gynecology and reproductive health, , injury assessment, acute and chronic disease management. Strong knowledge of health issues related to youth. Significant clinical experience in conducting physical examinations, evaluating information from exams, laboratory tests and client histories to identify deviations from normal and following best practices for treatment. Ability to counsel parents and clients on health care issues. Ability to teach clients in a one-on-one situation and in group settings with regard to various adolescent health issues. Ability to establish rapport and establish effective communications with adolescent clients. Demonstrated ability to work with diverse and special needs populations. Ability to work in a collaborative environment with multiple agencies and providers. Continuing education to maintain Licensure and CPR Certification Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 4/4/2024 11:59 PM Central
Mar 15, 2024
Full Time
Position Description Join our School Based Clinic Team and improve the lives of adolescents. We are looking for an experienced pediatric, family nurse practitioner or physician assistant to help in our School Based Clinics. This role is in a Minneapolis high school clinic and the scheduled hours are Monday to Fridays. No weekends, holidays or on call schedule. The Nurse Practitioner/Physician Assistant (NP/PA) provides clinical services and overall coordination of clinic operations at individual clinic sites for the School Based Clinic (SBC) Program. The position is responsible for providing primary medical care to adolescents, within the scope of the MN Nurse Practice Act and MN Board of Nursing regulations or medical practice board and physician delegation agreement. The NP/PA provider consults with the medical director and refers clients as needed for further assessment or care. For over 40 years, the Minneapolis Health department has continued to pride itself in operating in a multi-disciplinary clinics in 8 Minneapolis High schools to improve and promote the health and well-being of adolescents. This position collaborates with a multi-disciplinary team of other professionals (mental health, health educator, dietician, MA, MD) who all contribute to restoring, maintaining and promoting the health and wellbeing of our adolescent population. There is one full-time exempt vacancy in the Minneapolis Health Department. This position reports to the Manager of School Health Services for the School Based Clinic program, with medical supervision provided by the program's Medical Director. SBC is a current National Health Service Corp (NHSC) site which qualified candidates are eligible for loan repayment for the SBC employment. Work Location - This position currently works on-site only. Job Duties and Responsibilities Provision of Clinical Services The provider is responsible for assessing physical status of SBC clients by taking and evaluating health histories, performing complete and partial physical exams, assessing acute illnesses or injuries; assessing current or potential chronic diseases; ordering laboratory testing, evaluation results and recommending treatment; and reviewing and administering immunizations. The provider is responsible for the appropriate diagnosis, treatment, counseling, and follow-up of clients based on their assessment. Document the health history and medical care provided in electronic health record (EHR). Treat illness and other abnormal clinical findings according to best practices and protocols established in collaboration with the medical director. Write prescriptions and dispensing over the counter and stock medications from the clinic according to clinic guidelines. Refer clients for further evaluation/treatment to primary care provider or to other health care provider Counsel clients and families regarding their health status, and provide necessary support, client education, and referrals when appropriate. Review client electronic health record documentation and billing encounter forms for accuracy; provide direction on scheduling client visits, health screenings, chart management, lab testing and follow-up. Promote employee and client safety. Clinic Coordination Oversee general operations of the clinic and facilitate clinic team meetings for the purpose of coordinating care and projects within the clinic. Ensure that confidentiality of client private information is maintained per SBC HIPAA policies and procedures. Participate in client case management and projects within the school. Delegate and ensure the ordering of supplies & medications, the ordering and tracking of; vaccines, and proper maintenance of laboratory and clinical equipment. Take responsibility for SBC quality and outcome achievements by participating in projects related to continuous quality improving of SBC services Assist with consultation and in-service education for other staff in SBC and Minneapolis Public School and respond to school and public requests for teaching materials and education on a variety of health issues. Participate in Public Health Emergency Preparedness planning, training and response as needed and assigned playing a key role in the operations response to emergencies, giving injections, dispensing medications, providing first aid and doing health assessments. Working Conditions: Medical clinic setting. Required Qualifications Minimum Qualifications: Master's degree from Nurse Practitioner or Physician Assistant program, public health, nursing, or a related field. A Nurse Practitioner must be a Registered Nurse licensed for Advanced Practice Registered Nurse (APRN) in the State of Minnesota and be a graduate of an accredited Nurse Practitioner program in Pediatrics or Family Practice who can provide comprehensive adolescence healthcare. Must also have Nurse Practitioner certification through the appropriate certifying board for the specialty represented, AND prescription writing privileges. A Ph y sician Assistant must be currently licensed with the Minnesota Board of Medical Practice and certified by the National Commission on Certification of Physician Assistants. Minimum Experience: Five years of experience providing direct health care, which includes work in adolescent health, maternal, reproductive health, or pediatrics, and have worked as a Nurse Practitioner or a Physician Assistant for one year within those five years of direct health care experience. Licenses/Certifications: Valid CPR Certificate within 6 months of hire For Nurse Practitioner - Licensed Registered Nurse for Advanced Practice Registered Nurse (APRN) Nurse Practitioner Certificate with prescription writing privileges in the State of Minnesota or the proven ability to be licensed in the state of Minnesota by the start of employment. For Physician Assistant - Licensed with the Minnesota Board of Medical Practice in the state of Minnesota by the start of employment and certified by the National Commission on Certification of Physician Assistants. Equivalency: An equivalent combination of education and experience may be considered. Cultural Competency: Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds. Language: Bilingual skills in Spanish, Somali, Oromo, or Hmong is desirable. An up to date resume is a strongly encouraged attachment at the time of application. Selection Process: The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Background Check: The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Drug and Alcohol Testing: All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Public Employees Association (MPEA). For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis (minneapolismn.gov) Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two months after it has been established. Knowledge, Skills and Abilities Strong knowledge in adolescent health, current treatments and best practices, emotional development, nutrition, growth and development, gynecology and reproductive health, , injury assessment, acute and chronic disease management. Strong knowledge of health issues related to youth. Significant clinical experience in conducting physical examinations, evaluating information from exams, laboratory tests and client histories to identify deviations from normal and following best practices for treatment. Ability to counsel parents and clients on health care issues. Ability to teach clients in a one-on-one situation and in group settings with regard to various adolescent health issues. Ability to establish rapport and establish effective communications with adolescent clients. Demonstrated ability to work with diverse and special needs populations. Ability to work in a collaborative environment with multiple agencies and providers. Continuing education to maintain Licensure and CPR Certification Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 4/4/2024 11:59 PM Central
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Construction Management, Business, or Public Administration plus six (6) years of supervisory/management experience in road, pavement, utilities, vehicle, facilities, and other public works maintenance and repair operations. Twelve (12) college semester hours of graduate work in one of the above-specified areas may substitute for six months of the required work experience up to a maximum of two (2) years. Licenses or Certifications: None. Notes to Applicants To view the detailed Recruitment Profile for this position, please click here. To view the City of Austin recruitment video, please click here. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. Regarding Your Application: A detailed and complete Employment Application is required. A Résumé and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Incomplete applications will not be considered. Statements such as “See Résumé” will not be accepted, and a résumé alone will not be accepted in lieu of a complete online application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. This position has been approved for a Criminal Background Investigation ( CBI ). To ensure consideration, candidates should apply by March 31, 2024 . To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. Pay Range $180,000 to $190,000 annually Hours 8:00AM - 5:00PM Monday - Friday *Hours may vary depending upon business needs. Job Close Date Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. Mopac Expressway Bldg. V, Suite 300, Austin Tx, 78746 Preferred Qualifications The ideal candidate will utilize expert knowledge of budgeting and financial acumen to lead the department toward resiliency in the face of stressors such as climate change, heat, floods, and winter storms. Emergency response expertise is a critical component of this position. With the ability to look beyond one’s workgroup and see the big picture, the ideal candidate will also be a visionary for the department, with the ability to identify areas of opportunity and improvement. The candidate should possess excellent interpersonal skills with a strong ability to apply a social, racial, and equity lens in order to establish relationships with City staff and the community. Advanced written and verbal communication skills are imperative for this position. The following core competencies are important for this role: Agility - Ability to effectively manage changes and guide those changes through significant challenges. Customer Focused - Strives to deliver high-quality results and superior service that exceeds expectations while remaining mindful of the needs and perspectives of both our internal and external customers. Communicates Effectively with an Equity Mindset - Ability to manage diversity, understand inclusion, and work with diverse communities and populations to build constructive and effective relationships, and convey and receive information. Emergency Response Expertise - Knowledge of crisis situations and how different emergencies impact critical infrastructure. Planning Priorities - Recognizes, plans, focuses upon and works toward what is most important or critical. Social Intelligence - Ability to connect to others in a deep and direct way; to sense reactions and stimulate desired interactions. Exercises Leadership - Uses appropriate judgment to handle critical, problematic, or a striking set of conditions with focus, ownership, and accountability. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1.Manages division and section activities, including audits of existing facilities, equipment, and personnel to ensure effectiveness and efficiency. Identifies and analyzes trends; determines methodologies to implement change. 2.Develops and implements short and long range plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation. 3.Determines goals, objectives, and resource requirements for activities within the division. 4.Develops, revises, and implements standard operating practice, policy, and procedure governing the division. Ensures division is in compliance with all City practice, policy, and procedure. 5.Develops and reviews infrastructure maintenance and repair functions and technical criteria, including but not limited to, roads, pavements, bridges, drainage structures, wet utilities, facilities, and vehicle maintenance. 6.Serves as the Emergency Response Management Coordinator for the Department. 7.Reviews, approves, and implements quality and safety systems and programs. 8.Assists in the preparation, presentation, and monitoring the departmental budget, and ensures department operates within appropriated budget. 9.Represents the department at City Council meetings, citizens groups, boards and commissions. 10.Provides support to other City departments and agencies on an enterprise basis. 11.Investigates and resolves consumer/citizen inquiries and/or complaints. 12.Prepares and presents reports by compiling, reviewing, and analyzing data; provides written and/or oral reports. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of city practice, policy, and procedure. Knowledge of technical aspects of maintenance and repair operations. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in managing multiple programs, projects, and tasks. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain excellent communication and working relationships with city personnel and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Assistant Director, Public Works Operations are graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Construction Management, Business, or Public Administration, plus six (6) years of supervisory/management experience in road, pavement, utilities, vehicle, facilities, and other public works maintenance and repair operations. Twelve (12) college semester hours of graduate work in one of the above-specified areas may substitute for six months of the required work experience up to a maximum of two (2) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please briefly describe your experience with emergency response planning, including business continuity planning, and your familiarity with critical infrastructure during an emergency. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 07, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Construction Management, Business, or Public Administration plus six (6) years of supervisory/management experience in road, pavement, utilities, vehicle, facilities, and other public works maintenance and repair operations. Twelve (12) college semester hours of graduate work in one of the above-specified areas may substitute for six months of the required work experience up to a maximum of two (2) years. Licenses or Certifications: None. Notes to Applicants To view the detailed Recruitment Profile for this position, please click here. To view the City of Austin recruitment video, please click here. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. Regarding Your Application: A detailed and complete Employment Application is required. A Résumé and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Incomplete applications will not be considered. Statements such as “See Résumé” will not be accepted, and a résumé alone will not be accepted in lieu of a complete online application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. This position has been approved for a Criminal Background Investigation ( CBI ). To ensure consideration, candidates should apply by March 31, 2024 . To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. Pay Range $180,000 to $190,000 annually Hours 8:00AM - 5:00PM Monday - Friday *Hours may vary depending upon business needs. Job Close Date Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. Mopac Expressway Bldg. V, Suite 300, Austin Tx, 78746 Preferred Qualifications The ideal candidate will utilize expert knowledge of budgeting and financial acumen to lead the department toward resiliency in the face of stressors such as climate change, heat, floods, and winter storms. Emergency response expertise is a critical component of this position. With the ability to look beyond one’s workgroup and see the big picture, the ideal candidate will also be a visionary for the department, with the ability to identify areas of opportunity and improvement. The candidate should possess excellent interpersonal skills with a strong ability to apply a social, racial, and equity lens in order to establish relationships with City staff and the community. Advanced written and verbal communication skills are imperative for this position. The following core competencies are important for this role: Agility - Ability to effectively manage changes and guide those changes through significant challenges. Customer Focused - Strives to deliver high-quality results and superior service that exceeds expectations while remaining mindful of the needs and perspectives of both our internal and external customers. Communicates Effectively with an Equity Mindset - Ability to manage diversity, understand inclusion, and work with diverse communities and populations to build constructive and effective relationships, and convey and receive information. Emergency Response Expertise - Knowledge of crisis situations and how different emergencies impact critical infrastructure. Planning Priorities - Recognizes, plans, focuses upon and works toward what is most important or critical. Social Intelligence - Ability to connect to others in a deep and direct way; to sense reactions and stimulate desired interactions. Exercises Leadership - Uses appropriate judgment to handle critical, problematic, or a striking set of conditions with focus, ownership, and accountability. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1.Manages division and section activities, including audits of existing facilities, equipment, and personnel to ensure effectiveness and efficiency. Identifies and analyzes trends; determines methodologies to implement change. 2.Develops and implements short and long range plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation. 3.Determines goals, objectives, and resource requirements for activities within the division. 4.Develops, revises, and implements standard operating practice, policy, and procedure governing the division. Ensures division is in compliance with all City practice, policy, and procedure. 5.Develops and reviews infrastructure maintenance and repair functions and technical criteria, including but not limited to, roads, pavements, bridges, drainage structures, wet utilities, facilities, and vehicle maintenance. 6.Serves as the Emergency Response Management Coordinator for the Department. 7.Reviews, approves, and implements quality and safety systems and programs. 8.Assists in the preparation, presentation, and monitoring the departmental budget, and ensures department operates within appropriated budget. 9.Represents the department at City Council meetings, citizens groups, boards and commissions. 10.Provides support to other City departments and agencies on an enterprise basis. 11.Investigates and resolves consumer/citizen inquiries and/or complaints. 12.Prepares and presents reports by compiling, reviewing, and analyzing data; provides written and/or oral reports. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of city practice, policy, and procedure. Knowledge of technical aspects of maintenance and repair operations. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in managing multiple programs, projects, and tasks. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain excellent communication and working relationships with city personnel and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Assistant Director, Public Works Operations are graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Construction Management, Business, or Public Administration, plus six (6) years of supervisory/management experience in road, pavement, utilities, vehicle, facilities, and other public works maintenance and repair operations. Twelve (12) college semester hours of graduate work in one of the above-specified areas may substitute for six months of the required work experience up to a maximum of two (2) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please briefly describe your experience with emergency response planning, including business continuity planning, and your familiarity with critical infrastructure during an emergency. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Description Deputy District Attorneys perform professional legal services in the prosecution of a variety of criminal and/or civil matters on behalf of the District Attorney and perform other related work as assigned. Deputy District Attorney I-II-III: Level I - This level is assigned to attorneys who have no previous legal experience. Attorneys at this level work under close supervision. Applicants who have taken the California State Bar Exam this year and are waiting for results are encouraged to apply. Level II - This level is assigned to attorneys with at least one year of experience in the practice of law, who have demonstrated sufficient professional knowledge, judgment and skill to begin handling cases under general supervision. Level III - This level is assigned to attorneys with at least four years of experience in the practice of law, who have demonstrated sufficient professional knowledge, judgement and skill to handle the most difficult and complex cases under limited supervision. Examples of Duties: Reviews and evaluates law enforcement reports and associated information and makes decisions whether to prosecute, negotiate or dismiss. Appears in Superior Court for all criminally related court matters, including, pre-hearing conferences, sentencing, preliminary hearings, motions, and court and jury trials. Interviews witnesses and victims of criminal, domestic violence, and other offenses; reviews and evaluates physical evidence, views crime scenes; discusses cases with law enforcement; evaluates cases for settlement purposes and creates strategies for trial. Performs legal research regarding a variety of anticipated legal issues; provides advice to law enforcement staff regarding applicable laws, court decisions and legal authorities. Prepares a variety of documentation, such as jury instruction packets, motions, sentencing statements, correspondence and other materials. Prepares witness lists; organizes and compiles court exhibits and other evidence in preparation for court and trial and provides for legal discovery of such work. Prepares and presents cases to the Yuba County Grand Jury. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: Deputy District Attorney - Feb 2024.pdf Job Video Link URL: https://youtube.com/shorts/T0sw7lDy0_Y Ideal Candidate The District Attorney is the representative not of an ordinary party to a controversy, but of a sovereignty whose obligation to govern impartially is as compelling as its obligation to govern at all; and whose interest, therefore, in a criminal prosecution is not that it shall win a case, but that justice shall be done. As such, he is in a peculiar and very definite sense the servant of the law, the twofold aim of which is that guilty shall not escape or innocence suffer. Deputy District Attorneys represent the People on behalf of the District Attorney. As such, incumbents in this class must maintain the highest levels of integrity, professionalism, and commitment to their duty as an advocate for the People. The ideal candidate will be a person of integrity with a passion for justice, a love of mercy, and an attitude of humility. They will possess excellent skills in legal writing and oral advocacy, with a demonstrated interest in protecting public safety through the rule of law. The ideal candidate is someone who takes initiative and possesses excellent communication and relationship-building skills. Deputy District Attorney I: MINIMUM: Juris Doctorate Degree from an accredited school of law. PREFERRED: In addition to the above minimum, relevant professional experience as an attorney, law clerk, or legal intern. Deputy District Attorney II: MINIMUM: Juris Doctorate Degree from an accredited school of law, and one year of professional experience as an attorney in the practice of law. PREFERRED: In addition to the above minimum, additional years of relevant professional experience as an attorney, law clerk, or legal intern. Deputy District Attorney III: MINIMUM: Juris Doctorate Degree from an accredited school of law, and four years of professional experience as an attorney in the practice of law. PREFERRED: In addition to the above minimum, additional years of relevant professional experience as an attorney, law clerk, or legal intern. Licensing and Certification: Be a member in good standing of the California State Bar Association. (NOTE: Recent law school graduates, who have taken the California Bar Exam and not yet received their results, may participate in a recruitment/examination process). Possess a valid California Class C driver's license. Special Requirements: Must successfully complete an extensive and thorough background investigation, which includes Live Scan fingerprinting required prior to hire. Occasionally attend meetings and communicate outside of normal working hours. Occasionally travel overnight for work or training. Will be required to perform disaster service activities pursuant to Government Code 3100-3109. Benefits HIRING RANGE I: $6,890 - $7,579/Monthly HIRING RANGE II: $7,984 - $8,783/Monthly HIRING RANGE III: $9,531 - $10,485/Monthly MERIT INCREASE : Typically 5% each year for the first 7 years. To access the County salary schedule, please click on this link . RETIREMENT: Classic = 2% @ 55 New = 2% @ 62 For more information about CalPERS Pension, please visit CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program. MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: Employees in this group do NOT participate in SDI. DISABILITY INSURANCE: The County provides a self-funded disability insurance in-lieu of SDI. Disability rates are paid at 75% of salary up to the current maximum weekly rate established by the State SDI program for up to a maximum of 90 days while on leave for a limited or total disability. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance and see General Resources. DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: County provides $50,000 life insurance for employees in this unit. An additional $50,000 in coverage is funded by the employee's contribution to the STD program. A total of $100,000 in coverage. Employees may purchase supplemental coverage for themselves and dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 visits per incident per eligible family member. DEFERRED COMP: One Voluntary Deferred Compensation plan is available. EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: Effective 01/01/2024: The County will provide a deferred compensation plan match after the completion of 2 years of service. UNION AFFILIATION: Yuba County Deputy District Attorney Association (DDAA) . Please visit this link and see the Memorandum of Understanding & Amendment to DDAA MOU. For Leave Accrual Rates and Specialty Pays for classifications within the Deputy District Attorney Association Bargaining Unit, please reference this benefits summary . Special Instructions Final Filing Deadline: OPEN UNTIL FILLED (Application review on-going) APPLICATION SCREENING: An official Yuba County employment application must be submitted by final filing deadline. Applications must include supplemental questionnaire, copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application and Supplemental Questionnaire. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application and Supplemental Questionnaire by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily as to not miss any important communication from the County. Communications are sent from two mail servers; Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Supplemental Questionnaire Any Diplomas and Unofficial Transcripts Copy of Juris Doctorate Degree Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: Supplemental Questionnaire Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 8 - 10 weeks for successful candidates). SUPPLEMENTAL QUESTIONNAIRE: A completed supplemental questionnaire is an essential part of the examination process for this position. The responses will be reviewed for sufficient detail and will be rated according to pre-determined guidelines. Please include; 1) Places of employment; 2) pertinent dates; 3) duties performed, etc. when responding to the questions. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Any experience and/or training listed MUST be identified on your application. Resumes, letters and other materials will not be evaluated or considered as responses to the supplemental questionnaire. TESTING ACCOMMODATION: If special accommodations are required at any stage of the selection process, complete the Request for Reasonable Accommodation in Employment Examination Process Form and provide the required documentation by the final filing deadline. The form can be obtained at Reasonable Accommodation Form or by contacting Human Resources at 530-749-7860. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The District Attorney's Office will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-5637 Contact email: njanda@co.yuba.ca.us Closing Date/Time: Until filled
Mar 08, 2024
Full Time
Description Deputy District Attorneys perform professional legal services in the prosecution of a variety of criminal and/or civil matters on behalf of the District Attorney and perform other related work as assigned. Deputy District Attorney I-II-III: Level I - This level is assigned to attorneys who have no previous legal experience. Attorneys at this level work under close supervision. Applicants who have taken the California State Bar Exam this year and are waiting for results are encouraged to apply. Level II - This level is assigned to attorneys with at least one year of experience in the practice of law, who have demonstrated sufficient professional knowledge, judgment and skill to begin handling cases under general supervision. Level III - This level is assigned to attorneys with at least four years of experience in the practice of law, who have demonstrated sufficient professional knowledge, judgement and skill to handle the most difficult and complex cases under limited supervision. Examples of Duties: Reviews and evaluates law enforcement reports and associated information and makes decisions whether to prosecute, negotiate or dismiss. Appears in Superior Court for all criminally related court matters, including, pre-hearing conferences, sentencing, preliminary hearings, motions, and court and jury trials. Interviews witnesses and victims of criminal, domestic violence, and other offenses; reviews and evaluates physical evidence, views crime scenes; discusses cases with law enforcement; evaluates cases for settlement purposes and creates strategies for trial. Performs legal research regarding a variety of anticipated legal issues; provides advice to law enforcement staff regarding applicable laws, court decisions and legal authorities. Prepares a variety of documentation, such as jury instruction packets, motions, sentencing statements, correspondence and other materials. Prepares witness lists; organizes and compiles court exhibits and other evidence in preparation for court and trial and provides for legal discovery of such work. Prepares and presents cases to the Yuba County Grand Jury. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: Deputy District Attorney - Feb 2024.pdf Job Video Link URL: https://youtube.com/shorts/T0sw7lDy0_Y Ideal Candidate The District Attorney is the representative not of an ordinary party to a controversy, but of a sovereignty whose obligation to govern impartially is as compelling as its obligation to govern at all; and whose interest, therefore, in a criminal prosecution is not that it shall win a case, but that justice shall be done. As such, he is in a peculiar and very definite sense the servant of the law, the twofold aim of which is that guilty shall not escape or innocence suffer. Deputy District Attorneys represent the People on behalf of the District Attorney. As such, incumbents in this class must maintain the highest levels of integrity, professionalism, and commitment to their duty as an advocate for the People. The ideal candidate will be a person of integrity with a passion for justice, a love of mercy, and an attitude of humility. They will possess excellent skills in legal writing and oral advocacy, with a demonstrated interest in protecting public safety through the rule of law. The ideal candidate is someone who takes initiative and possesses excellent communication and relationship-building skills. Deputy District Attorney I: MINIMUM: Juris Doctorate Degree from an accredited school of law. PREFERRED: In addition to the above minimum, relevant professional experience as an attorney, law clerk, or legal intern. Deputy District Attorney II: MINIMUM: Juris Doctorate Degree from an accredited school of law, and one year of professional experience as an attorney in the practice of law. PREFERRED: In addition to the above minimum, additional years of relevant professional experience as an attorney, law clerk, or legal intern. Deputy District Attorney III: MINIMUM: Juris Doctorate Degree from an accredited school of law, and four years of professional experience as an attorney in the practice of law. PREFERRED: In addition to the above minimum, additional years of relevant professional experience as an attorney, law clerk, or legal intern. Licensing and Certification: Be a member in good standing of the California State Bar Association. (NOTE: Recent law school graduates, who have taken the California Bar Exam and not yet received their results, may participate in a recruitment/examination process). Possess a valid California Class C driver's license. Special Requirements: Must successfully complete an extensive and thorough background investigation, which includes Live Scan fingerprinting required prior to hire. Occasionally attend meetings and communicate outside of normal working hours. Occasionally travel overnight for work or training. Will be required to perform disaster service activities pursuant to Government Code 3100-3109. Benefits HIRING RANGE I: $6,890 - $7,579/Monthly HIRING RANGE II: $7,984 - $8,783/Monthly HIRING RANGE III: $9,531 - $10,485/Monthly MERIT INCREASE : Typically 5% each year for the first 7 years. To access the County salary schedule, please click on this link . RETIREMENT: Classic = 2% @ 55 New = 2% @ 62 For more information about CalPERS Pension, please visit CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program. MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: Employees in this group do NOT participate in SDI. DISABILITY INSURANCE: The County provides a self-funded disability insurance in-lieu of SDI. Disability rates are paid at 75% of salary up to the current maximum weekly rate established by the State SDI program for up to a maximum of 90 days while on leave for a limited or total disability. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance and see General Resources. DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: County provides $50,000 life insurance for employees in this unit. An additional $50,000 in coverage is funded by the employee's contribution to the STD program. A total of $100,000 in coverage. Employees may purchase supplemental coverage for themselves and dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 visits per incident per eligible family member. DEFERRED COMP: One Voluntary Deferred Compensation plan is available. EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: Effective 01/01/2024: The County will provide a deferred compensation plan match after the completion of 2 years of service. UNION AFFILIATION: Yuba County Deputy District Attorney Association (DDAA) . Please visit this link and see the Memorandum of Understanding & Amendment to DDAA MOU. For Leave Accrual Rates and Specialty Pays for classifications within the Deputy District Attorney Association Bargaining Unit, please reference this benefits summary . Special Instructions Final Filing Deadline: OPEN UNTIL FILLED (Application review on-going) APPLICATION SCREENING: An official Yuba County employment application must be submitted by final filing deadline. Applications must include supplemental questionnaire, copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application and Supplemental Questionnaire. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application and Supplemental Questionnaire by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily as to not miss any important communication from the County. Communications are sent from two mail servers; Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Supplemental Questionnaire Any Diplomas and Unofficial Transcripts Copy of Juris Doctorate Degree Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: Supplemental Questionnaire Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 8 - 10 weeks for successful candidates). SUPPLEMENTAL QUESTIONNAIRE: A completed supplemental questionnaire is an essential part of the examination process for this position. The responses will be reviewed for sufficient detail and will be rated according to pre-determined guidelines. Please include; 1) Places of employment; 2) pertinent dates; 3) duties performed, etc. when responding to the questions. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Any experience and/or training listed MUST be identified on your application. Resumes, letters and other materials will not be evaluated or considered as responses to the supplemental questionnaire. TESTING ACCOMMODATION: If special accommodations are required at any stage of the selection process, complete the Request for Reasonable Accommodation in Employment Examination Process Form and provide the required documentation by the final filing deadline. The form can be obtained at Reasonable Accommodation Form or by contacting Human Resources at 530-749-7860. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The District Attorney's Office will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-5637 Contact email: njanda@co.yuba.ca.us Closing Date/Time: Until filled
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $96,000 to $112,356 annually (Commensurate with qualifications and experience) Recruitment Closing Date : Open Until Filled REQUIRED- All candidates must submit the following: Application Cover letter Resume or CV Three (3) References THE DEPARTMENT: Counseling and Psychological Services (CAPS) is an organizational unit of the Campus Health and Wellbeing Cluster within the Division of Student Affairs. The unit strives for excellence in student services by adhering to the Values adopted by the Division (i.e., a Student-Centered Philosophy, Integrity, Interconnectedness, Passion, Quality, and Richness of Diversity). In keeping with these Values, Counseling and Psychological Services provides a variety of mental health and outreach services to the University community at large. One of the department's primary goals is to enhance the psychosocial development and emotional well being of students, thus contributing to their retention and graduation from the University. In performing the duties and responsibilities of this position, the Director should demonstrate attitudes, behaviors, and work ethic that exemplify the Divisional Values, in response to assisting students with mental health concerns. DUTIES AND RESPONSIBILITIES: Administrative Duties Interact closely with every level of departmental personnel in performing a wide range of duties; interact with virtually every constituency within the campus community (students, staff, faculty, administrators, parents) on a regular basis. Collaborate with CAPS Director, departmental staff, and/or members of the campus community in the implementation of clinical services, outreach programs, consultation, training, and crisis intervention. Address confidential and sensitive matters emanating from the department of Counseling and Psychological Services and other administrative offices, academic colleges, and/or student service units. Provide regular updates to the CAPS Director as needed, and respond to other administrative requests that serve the department and campus community. Answers questions and responds to situations in which judgment, confidentiality, tact, discretion, knowledge and diplomacy are critical, especially in response to crises, emergency services/hospitalizations, confidential documents/information, and in working with clientele in need of unique services. Demonstrates proficiency in interpersonal communication skills, public speaking, and in written communications. Make decisions based on sound reasoning and with confidence. Meet regularly with the CAPS Director (and/or upon request), regarding departmental operations and updates, budgetary and personnel matters, and/or clinical service delivery. Manage clinical case assignment and lead the clinical consultation meeting to ensure best treatment intervention practices are being used. Participate in regularly scheduled meetings involving the AVP, divisional directors, departmental program coordinators, and the front office coordinator, to address the effectiveness of services, policies and procedures, and evaluative measures. As part of the department's Management Team, provide supervision and work with the department Dean in completing performance evaluations for professional counselors, administrative assistants, and graduate level interns. Assists in providing staff support and direction, promoting accountability, enforcing deadlines, and provide feedback related to ongoing performance. Provide and/or organize training sessions and professional development opportunities to promote collegiality, optimum and ethical performance, and teamwork. Empower staff to make independent decisions at appropriate operational levels. Assists the CAPS Director in responding to after-hour emergencies throughout the calendar year (i.e., including summer), including serving as a point person on the ProtoCall/after hours service contact list. Monitor staff serving in departmental liaison and coordinator roles to ensure relevance and adherence to policy. In collaboration with the CAPS Director, ensure that staff (professional counselors, administrative support staff, and interns) are kept abreast of the laws and ethics pertaining to the delivery of clinical services and documentation. Maintain a working knowledge of legal and ethical guidelines, policies, procedures in the field of psychology in order to make accurate clinical decisions and referrals with regard to treatment planning, consultation, case management and emergency services. Build strategic alliances with community mental health providers and private practitioners to facilitate off campus referrals. Responsible for ensuring the development, maintenance and revision of the department’s policy and procedures manual and community referrals list. In collaboration with the CAPS Director, oversee the development, management and quality of a comprehensive clinical training program designed to meet the supervision and training needs of graduate/doctorate level interns, provide feedback to the screening and selection process of interns, direct supervision (individual/group) to interns, and verbal and written feedback in relationship to the interns' performance, professional conduct, and clinical outcomes with clients. In collaboration with CAPS crisis and counseling staff, oversees the crisis and case management services and manage students in crisis and those whose behavioral difficulties impact the campus. Conduct "fitness to stay" and "re-entry" evaluations for students with behavioral and/or psychological difficulties. Provide brief crisis sessions to students for restabilization purpose. Provide limited crisis consultation and referrals for staff and faculty in crisis. Assist the CAPS Director in Supervising administrative support staff to ensure a smooth execution of front desk procedures/protocol when assisting clients. Provide administrative support staff with training in effective clinical protocol when serving distressed clients and in managing clinical emergencies. Collaborate with the professional counselors and administrative support staff, respectively, to update/maintain forms, documents, brochures, fliers, and marketing strategies related to clinical service delivery. Build strategic alliances and network with academic departments and University divisions as a means to enhance the visibility and utilization of CAPS’ services. Review and respond to subpoenas, client record requests, and requests related to student withdrawals and retroactive withdrawals. Oversee and facilitate administrative procedures related to the withdrawal process (e.g., case review, completion of relevant paperwork, making appropriate contacts). Perform other responsibilities and duties as needed, to carry out CAPS services within the department and to the University, as determined and assigned by the CAPS Director. Such services may include: the generation of reports/documents, research projects, committee work, special projects, and/or participation in campus events. Serve as the Administrator in Charge upon request and in the absence of the Director; attend departmental, university-wide, and community meetings; participate in professional development activities/training to enhance job performance; and facilitate professional development training seminars, and/or presentations as a means to contribute to staff development. Direct Clinical Service Delivery Conduct clinical assessment/intake evaluations; provide individual, couple, family or group counseling, crisis intervention, hospitalization and other emergency response. Utilize clinical conceptualization, treatment planning, and case management to facilitate clinical effectiveness. Provide mental health consultation and facilitate on and off campus referrals, as needed. Administer, interpret and reporting on psychological assessments/testing, as needed. Maintain/demonstrate a current command of knowledge in professional counseling theory, research, practice, legal and ethical guidelines, and CAPS policies and procedures. Employ a variety of therapeutic methods to effectively counsel clients with a full range of psychological issues. Utilize sound clinical judgment and apply methods appropriate to presenting problems and needs of clients. Demonstrate cultural sensitivity and competence addressing needs of diverse clients. Apply legal and ethical standards of the profession in executing clinical services. Utilize consultation opportunities for treatment planning, and to ensure service quality and adherence to legal and ethical mandates. Indirect Clinical Services Maintain records/case notes pertaining to client caseload and other service delivery. Apply legal and ethical standards of the profession in providing case management, documentation and record keeping. Attend departmental meetings as scheduled, needed and/or as requested by the CAPS Director. Participate in other activities, as needed, to carry out CAPS services within the department and to relevant University constituencies, as determined and assigned by the CAPS Director, including taking on additional caseload, generating reports/documents, conducting research or special projects, committee work, and/or participating in campus events, student peer education programs, consultation services, workshops, training modules, and faculty/student orientation programs. QUALIFICATIONS: Possession of an appropriate terminal degree as a Doctorate in behavioral sciences, counseling, psychology, or a specifically related academic field A California license as a Psychologist 3 years of successful administrative experience in university counseling center of comparable scale and complexity Successful experience supervising, training and evaluating employees, and graduate level interns/trainees, resolving conflicts, and encouraging a diverse staff to work well together. Expertise and/or experience in crisis intervention and working with a broad range of presenting problems and constituencies. Experience working with data collection, needs assessment, mental health surveys, and outcome measures to assess service effectiveness and to promote quality improvement. Experience in teaching, and providing training, outreach programs and crisis intervention in a University setting. Knowledge of and experience with mental health models, accreditation standards, policies and procedures related to the field of psychology and student affairs in a higher education setting. Excellent oral and written communication skills, including demonstrated ability to make effective oral presentations, facilitate an open exchange of ideas, and write clear and concise notes, documents, and reports. Superior interpersonal skills and the ability to collaborate with and respond to multiple constituencies and make meaningful connections at all levels of an organization. Demonstrated ability to make independent decisions, exercise sound judgment, and to multi-task and set priorities. Ability to counsel individuals utilizing professional therapy orientations, techniques, and strategies, while meeting the needs of a multicultural, multi-gendered, and multi-aged clientele; ability to respond to situations with knowledge and understanding of diversity issues and cultural factors. Knowledge of Electronic Medical Record Systems such as Point and Click. PREFERRED EXPERIENCE: Knowledge of or ability to understand the role and functioning of University Counseling Centers Previous experience working in a University Counseling Center setting, Student Affairs, and/or in higher education. Background or experience working on Behavioral Intervention or Crisis Management Teams Experience using information technology and conducting mental health outcome measures to assess effectiveness and promote continuous quality improvement. Demonstrated training, knowledge and skill in psychological assessment, testing, and report writing. Strong fiscal and resource management skills, and experience planning and controlling a complex budget. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. See policy at https://www.calstate.edu/csu-system/faculty-staff/systemwide-human-resources/conflict-of-interest/ . Outside Employment Disclosure Prospective Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2016-06.pdf . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer. The university subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 22 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $96,000 to $112,356 annually (Commensurate with qualifications and experience) Recruitment Closing Date : Open Until Filled REQUIRED- All candidates must submit the following: Application Cover letter Resume or CV Three (3) References THE DEPARTMENT: Counseling and Psychological Services (CAPS) is an organizational unit of the Campus Health and Wellbeing Cluster within the Division of Student Affairs. The unit strives for excellence in student services by adhering to the Values adopted by the Division (i.e., a Student-Centered Philosophy, Integrity, Interconnectedness, Passion, Quality, and Richness of Diversity). In keeping with these Values, Counseling and Psychological Services provides a variety of mental health and outreach services to the University community at large. One of the department's primary goals is to enhance the psychosocial development and emotional well being of students, thus contributing to their retention and graduation from the University. In performing the duties and responsibilities of this position, the Director should demonstrate attitudes, behaviors, and work ethic that exemplify the Divisional Values, in response to assisting students with mental health concerns. DUTIES AND RESPONSIBILITIES: Administrative Duties Interact closely with every level of departmental personnel in performing a wide range of duties; interact with virtually every constituency within the campus community (students, staff, faculty, administrators, parents) on a regular basis. Collaborate with CAPS Director, departmental staff, and/or members of the campus community in the implementation of clinical services, outreach programs, consultation, training, and crisis intervention. Address confidential and sensitive matters emanating from the department of Counseling and Psychological Services and other administrative offices, academic colleges, and/or student service units. Provide regular updates to the CAPS Director as needed, and respond to other administrative requests that serve the department and campus community. Answers questions and responds to situations in which judgment, confidentiality, tact, discretion, knowledge and diplomacy are critical, especially in response to crises, emergency services/hospitalizations, confidential documents/information, and in working with clientele in need of unique services. Demonstrates proficiency in interpersonal communication skills, public speaking, and in written communications. Make decisions based on sound reasoning and with confidence. Meet regularly with the CAPS Director (and/or upon request), regarding departmental operations and updates, budgetary and personnel matters, and/or clinical service delivery. Manage clinical case assignment and lead the clinical consultation meeting to ensure best treatment intervention practices are being used. Participate in regularly scheduled meetings involving the AVP, divisional directors, departmental program coordinators, and the front office coordinator, to address the effectiveness of services, policies and procedures, and evaluative measures. As part of the department's Management Team, provide supervision and work with the department Dean in completing performance evaluations for professional counselors, administrative assistants, and graduate level interns. Assists in providing staff support and direction, promoting accountability, enforcing deadlines, and provide feedback related to ongoing performance. Provide and/or organize training sessions and professional development opportunities to promote collegiality, optimum and ethical performance, and teamwork. Empower staff to make independent decisions at appropriate operational levels. Assists the CAPS Director in responding to after-hour emergencies throughout the calendar year (i.e., including summer), including serving as a point person on the ProtoCall/after hours service contact list. Monitor staff serving in departmental liaison and coordinator roles to ensure relevance and adherence to policy. In collaboration with the CAPS Director, ensure that staff (professional counselors, administrative support staff, and interns) are kept abreast of the laws and ethics pertaining to the delivery of clinical services and documentation. Maintain a working knowledge of legal and ethical guidelines, policies, procedures in the field of psychology in order to make accurate clinical decisions and referrals with regard to treatment planning, consultation, case management and emergency services. Build strategic alliances with community mental health providers and private practitioners to facilitate off campus referrals. Responsible for ensuring the development, maintenance and revision of the department’s policy and procedures manual and community referrals list. In collaboration with the CAPS Director, oversee the development, management and quality of a comprehensive clinical training program designed to meet the supervision and training needs of graduate/doctorate level interns, provide feedback to the screening and selection process of interns, direct supervision (individual/group) to interns, and verbal and written feedback in relationship to the interns' performance, professional conduct, and clinical outcomes with clients. In collaboration with CAPS crisis and counseling staff, oversees the crisis and case management services and manage students in crisis and those whose behavioral difficulties impact the campus. Conduct "fitness to stay" and "re-entry" evaluations for students with behavioral and/or psychological difficulties. Provide brief crisis sessions to students for restabilization purpose. Provide limited crisis consultation and referrals for staff and faculty in crisis. Assist the CAPS Director in Supervising administrative support staff to ensure a smooth execution of front desk procedures/protocol when assisting clients. Provide administrative support staff with training in effective clinical protocol when serving distressed clients and in managing clinical emergencies. Collaborate with the professional counselors and administrative support staff, respectively, to update/maintain forms, documents, brochures, fliers, and marketing strategies related to clinical service delivery. Build strategic alliances and network with academic departments and University divisions as a means to enhance the visibility and utilization of CAPS’ services. Review and respond to subpoenas, client record requests, and requests related to student withdrawals and retroactive withdrawals. Oversee and facilitate administrative procedures related to the withdrawal process (e.g., case review, completion of relevant paperwork, making appropriate contacts). Perform other responsibilities and duties as needed, to carry out CAPS services within the department and to the University, as determined and assigned by the CAPS Director. Such services may include: the generation of reports/documents, research projects, committee work, special projects, and/or participation in campus events. Serve as the Administrator in Charge upon request and in the absence of the Director; attend departmental, university-wide, and community meetings; participate in professional development activities/training to enhance job performance; and facilitate professional development training seminars, and/or presentations as a means to contribute to staff development. Direct Clinical Service Delivery Conduct clinical assessment/intake evaluations; provide individual, couple, family or group counseling, crisis intervention, hospitalization and other emergency response. Utilize clinical conceptualization, treatment planning, and case management to facilitate clinical effectiveness. Provide mental health consultation and facilitate on and off campus referrals, as needed. Administer, interpret and reporting on psychological assessments/testing, as needed. Maintain/demonstrate a current command of knowledge in professional counseling theory, research, practice, legal and ethical guidelines, and CAPS policies and procedures. Employ a variety of therapeutic methods to effectively counsel clients with a full range of psychological issues. Utilize sound clinical judgment and apply methods appropriate to presenting problems and needs of clients. Demonstrate cultural sensitivity and competence addressing needs of diverse clients. Apply legal and ethical standards of the profession in executing clinical services. Utilize consultation opportunities for treatment planning, and to ensure service quality and adherence to legal and ethical mandates. Indirect Clinical Services Maintain records/case notes pertaining to client caseload and other service delivery. Apply legal and ethical standards of the profession in providing case management, documentation and record keeping. Attend departmental meetings as scheduled, needed and/or as requested by the CAPS Director. Participate in other activities, as needed, to carry out CAPS services within the department and to relevant University constituencies, as determined and assigned by the CAPS Director, including taking on additional caseload, generating reports/documents, conducting research or special projects, committee work, and/or participating in campus events, student peer education programs, consultation services, workshops, training modules, and faculty/student orientation programs. QUALIFICATIONS: Possession of an appropriate terminal degree as a Doctorate in behavioral sciences, counseling, psychology, or a specifically related academic field A California license as a Psychologist 3 years of successful administrative experience in university counseling center of comparable scale and complexity Successful experience supervising, training and evaluating employees, and graduate level interns/trainees, resolving conflicts, and encouraging a diverse staff to work well together. Expertise and/or experience in crisis intervention and working with a broad range of presenting problems and constituencies. Experience working with data collection, needs assessment, mental health surveys, and outcome measures to assess service effectiveness and to promote quality improvement. Experience in teaching, and providing training, outreach programs and crisis intervention in a University setting. Knowledge of and experience with mental health models, accreditation standards, policies and procedures related to the field of psychology and student affairs in a higher education setting. Excellent oral and written communication skills, including demonstrated ability to make effective oral presentations, facilitate an open exchange of ideas, and write clear and concise notes, documents, and reports. Superior interpersonal skills and the ability to collaborate with and respond to multiple constituencies and make meaningful connections at all levels of an organization. Demonstrated ability to make independent decisions, exercise sound judgment, and to multi-task and set priorities. Ability to counsel individuals utilizing professional therapy orientations, techniques, and strategies, while meeting the needs of a multicultural, multi-gendered, and multi-aged clientele; ability to respond to situations with knowledge and understanding of diversity issues and cultural factors. Knowledge of Electronic Medical Record Systems such as Point and Click. PREFERRED EXPERIENCE: Knowledge of or ability to understand the role and functioning of University Counseling Centers Previous experience working in a University Counseling Center setting, Student Affairs, and/or in higher education. Background or experience working on Behavioral Intervention or Crisis Management Teams Experience using information technology and conducting mental health outcome measures to assess effectiveness and promote continuous quality improvement. Demonstrated training, knowledge and skill in psychological assessment, testing, and report writing. Strong fiscal and resource management skills, and experience planning and controlling a complex budget. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. See policy at https://www.calstate.edu/csu-system/faculty-staff/systemwide-human-resources/conflict-of-interest/ . Outside Employment Disclosure Prospective Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2016-06.pdf . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer. The university subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 22 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Engineering, Business, Natural Science, or Public Administration plus six (6) years of supervisory or management experience in the environmental field,public or business administration. Masters degree may substitute for experience up to a maximum of two (2) years. Licenses or Certifications: None. Notes to Applicants To view the detailed recruitment profile for this position, please click here. To view the City of Austin recruitment video, please click here. Working with the Watershed Protection Department provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. Regarding Your Application: A detailed and complete Employment Application is required. A Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. This position has been approved for a Criminal Background Investigation ( CBI ). To ensure consideration, candidates should apply by January 18, 2024 . To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. Pay Range Commensurate Hours 8:00 AM - 5:00 PM Monday - Friday *Hours may vary depending upon business needs. Job Close Date Type of Posting External Department Watershed Protection Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road, First Floor Austin, TX 78704 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and implements short and long range strategies, plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation. Determines goals, objectives, and resource requirements for activities within the division. Develops, revises, and implements standard operating practice, policy, and procedure governing the division. Ensures division is in compliance with all governmental regulations, ordinances, directives, and city practice, policy, and procedure. Assists in the development, management, and monitoring of the departmental budget, ensures department operates within appropriated budget. Recommends, and as applicable, approves major purchases and expenditures. Acts as liaison to city departments, consultants, contractors, and governmental agencies. Responds to and resolves sensitive inquiries and complaints, and issues from both internal and external sources. Prepares and presents reports by compiling, reviewing, and analyzing data; provides written and/or oral reports. Investigates and resolves consumer and citizen inquiries and/or complaints. Presents to City Council, boards, county/state/federal officials, vendors, contractors, and the general public. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of and skill in supervisory, managerial techniques, and principles. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to train others. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * Do you meet the minimum qualifications for this position? Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Engineering, Business, Natural Science, or Public Administration plus six (6) years of supervisory or management experience in the environmental field, public or business administration. Masters degree may substitute for experience up to a maximum of two (2) years. Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 07, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Engineering, Business, Natural Science, or Public Administration plus six (6) years of supervisory or management experience in the environmental field,public or business administration. Masters degree may substitute for experience up to a maximum of two (2) years. Licenses or Certifications: None. Notes to Applicants To view the detailed recruitment profile for this position, please click here. To view the City of Austin recruitment video, please click here. Working with the Watershed Protection Department provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. Regarding Your Application: A detailed and complete Employment Application is required. A Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. This position has been approved for a Criminal Background Investigation ( CBI ). To ensure consideration, candidates should apply by January 18, 2024 . To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. Pay Range Commensurate Hours 8:00 AM - 5:00 PM Monday - Friday *Hours may vary depending upon business needs. Job Close Date Type of Posting External Department Watershed Protection Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road, First Floor Austin, TX 78704 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and implements short and long range strategies, plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation. Determines goals, objectives, and resource requirements for activities within the division. Develops, revises, and implements standard operating practice, policy, and procedure governing the division. Ensures division is in compliance with all governmental regulations, ordinances, directives, and city practice, policy, and procedure. Assists in the development, management, and monitoring of the departmental budget, ensures department operates within appropriated budget. Recommends, and as applicable, approves major purchases and expenditures. Acts as liaison to city departments, consultants, contractors, and governmental agencies. Responds to and resolves sensitive inquiries and complaints, and issues from both internal and external sources. Prepares and presents reports by compiling, reviewing, and analyzing data; provides written and/or oral reports. Investigates and resolves consumer and citizen inquiries and/or complaints. Presents to City Council, boards, county/state/federal officials, vendors, contractors, and the general public. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of and skill in supervisory, managerial techniques, and principles. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to train others. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * Do you meet the minimum qualifications for this position? Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Engineering, Business, Natural Science, or Public Administration plus six (6) years of supervisory or management experience in the environmental field, public or business administration. Masters degree may substitute for experience up to a maximum of two (2) years. Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department. Starting salary up to $55.86/hour ($116,586/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst III i f you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and p ossession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst II. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least one year of professional experience as a Human Resources Analyst I would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Working knowledge of: selection and Merit System principles and practices to include employee selection and advancement, classification and compensation, equal employment opportunity and employee/management relations; data research, compilation, and report writing; department rules, policies, procedures and work practices related to job analysis, examination development and management, or other assigned areas of activities; written and oral communications, including language mechanics, syntax and English composition; interview techniques sufficient to efficiently obtain and evaluate information related to employment and compensation matters; computer applications related to work including basic methods of graphic presentations. Ability to: plan and organize research and statistical work related to various aspects of human resources administration such as job analysis, recruitment and examinations, volunteer programs, compensation and negotiations; synthesize information sufficient to produce complete, relevant, accurate, and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e., define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, complaint investigations, grievances, classification studies, and participate in negotiations; establish credibility and maintain cooperative working relationships with County management personnel, County employees, and the public in carrying out human resources administrative practices; perform data collection, interpretation and evaluation pertaining to human resources management; communicate ideas and information in a clear, organized, accurate and timely manner; make effective oral presentations before public bodies, community agencies, and other public groups. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
Mar 28, 2024
Full Time
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department. Starting salary up to $55.86/hour ($116,586/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst III i f you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and p ossession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst II employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst II. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least one year of professional experience as a Human Resources Analyst I would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Working knowledge of: selection and Merit System principles and practices to include employee selection and advancement, classification and compensation, equal employment opportunity and employee/management relations; data research, compilation, and report writing; department rules, policies, procedures and work practices related to job analysis, examination development and management, or other assigned areas of activities; written and oral communications, including language mechanics, syntax and English composition; interview techniques sufficient to efficiently obtain and evaluate information related to employment and compensation matters; computer applications related to work including basic methods of graphic presentations. Ability to: plan and organize research and statistical work related to various aspects of human resources administration such as job analysis, recruitment and examinations, volunteer programs, compensation and negotiations; synthesize information sufficient to produce complete, relevant, accurate, and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e., define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, complaint investigations, grievances, classification studies, and participate in negotiations; establish credibility and maintain cooperative working relationships with County management personnel, County employees, and the public in carrying out human resources administrative practices; perform data collection, interpretation and evaluation pertaining to human resources management; communicate ideas and information in a clear, organized, accurate and timely manner; make effective oral presentations before public bodies, community agencies, and other public groups. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department! Starting salary up to $61.52/hour ($128,399/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst II if you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are very proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and possession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst III employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least two years of professional personnel experience, including at least one year at the level of Human Resources Analyst II would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Considerable working knowledge of: public human resources administration in one of the following areas of activity; test development and analysis, classification, equal employment opportunity reporting and complaint investigation, ADA guidelines, negotiations and contract administration, supervisory and management training, grievances and discipline; county regulations, ordinances, and procedures relating to public human resources management; PC-based software programs and use of the Internet. Good working knowledge of: written and oral communications, including language mechanics, syntax and English composition. Working knowledge of: Merit System principles and practices relating to employee selection and advancement, classification and compensation, equal employment opportunity, and/or employee management relations; the fundamentals of data research compilation and report writing; test development methodology sufficient to develop and analyze selection devices; interview techniques sufficient to obtain information related to employment, complaint investigation, and compensation matters. Ability to: understand, interpret and apply appropriate provisions of applicable laws, ordinances, regulations, memoranda of understanding and operating procedures; analyze complex classifications, task analysis and job restructuring, and compensation; technically examine problems and to make logical recommendations for their solution; synthesize information sufficient to produce complete, relevant, accurate and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e. define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; establish credibility and maintain cooperative work relationships with county management personnel, employees, employee organizations and the public in carrying out human resources activities; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, training, complaint investigations, grievances, classification studies, and act as a spokesperson in negotiations; perform data collection, interpretation and evaluation pertaining to human resources and employee relations; communicate effectively orally and in writing, and present rational conclusions before advisory and policy making bodies; provide direction to and obtain cooperation of subordinate personnel and technical personnel staff. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
Mar 28, 2024
Full Time
Position Information Expand your employee and labor relations career with the County of Sonoma Human Resources Department! Starting salary up to $61.52/hour ($128,399/year) and a competitive total compensation package!* If you’re motivated by building strategic business partnerships, intellectual challenges, negotiation and conflict resolution, working in a fast-paced environment that changes daily, and being part of a supportive team, come join us! We are currently recruiting at the II and III levels for this position, please apply to this and the separate, concurrent recruitment being conducted for Employee and Labor Relations Analyst II if you are interested in being considered at both levels of this opportunity. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, safety, and risk management. Under the leadership of the Director, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. Our Employee and Labor Relations (ELR) division is a team of 6 highly motivated and solution-driven professionals who strive to provide excellent customer service to the County departments and management we serve. We are supportive and collaborative, working together to successfully research, analyze, and address many difficult and complex employee and labor relations matters. As an ELR Analyst, you will be assigned and work with specific departments to address their employee relations needs by advising and collaborating with County managers regarding rules, regulations, and best practices. You will also: Represent the County and department clients as the chief negotiator in mid-contract meet and confers related to employee safety, policy changes, transferring of bargaining unit work, and work rules Perform in-depth research, gather information from a variety of sources, analyze findings, and provide recommendations for information requests, grievances, mediation, arbitration, and contract negotiations Support management with contract interpretation, conducting discipline and performance management, and processing grievances Identify whether department issues can have widespread consequences across the organization and consult with the Principal ELR Analyst to determine the appropriate recommendation(s) Liaison with unions on employee relations issues and facilitate labor/management committees and other interest-based processes What You Bring While the minimum education and experience requirements vary at the ELR Analyst II and III levels, at either level, our ideal candidate will demonstrate that they can quickly assess problems with a solution-oriented, customer-focused approach, are skilled in negotiations and mediation, and have a unique ability to identify solutions when there seems to be none. They are very proficient in current regulations and employee and labor relation best practices and are highly knowledgeable of the principles and practices of public sector labor relations including the Meyers-Milias-Brown Act (MMBA) and Public Employment Relations Board (PERB) rulings. The ideal candidate is also empathetic, tactful, detail-oriented, and: Has excellent communication skills, and can effectively interact with diverse groups of people including staff, department heads, County officials, and union representatives Possesses strong analytical skills, expert judgment, and well-developed critical thinking skills with the ability to see the bigger picture. Is skilled in researching, tracking, analyzing, and interpreting data Has superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Possesses high-functioning customer service skills and the ability to effectively handle inquiries, coordinate services for various internal and external stakeholders, and maintain collaborative working relationships Has a calm demeanor and does not get flustered in tense situations Diverse lived experiences are valued and possession of a Senior Professional Human Resources (SHPR) certification and/or Certified Legal Risk Manager (CLRM) is welcomed. Additionally, a sense of humor is a must! This is a serious position and while the employee and labor relations topics we work with are confidential and support integral services, we find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, ELR Analysts must be willing to work extra hours intermittently to complete specific tasks. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . We are currently recruiting to fill an ELR Analyst position at either the II and/or III levels. This ELR Analyst III employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Human Resources Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Training and/or experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, at least two years of professional personnel experience, including at least one year at the level of Human Resources Analyst II would provide such opportunity. Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, substantial course work in public administration, business administration, human resources, political science, psychology or closely related courses would provide such opportunity. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position is required for most assignments. Knowledge, Skills, and Abilities Considerable working knowledge of: public human resources administration in one of the following areas of activity; test development and analysis, classification, equal employment opportunity reporting and complaint investigation, ADA guidelines, negotiations and contract administration, supervisory and management training, grievances and discipline; county regulations, ordinances, and procedures relating to public human resources management; PC-based software programs and use of the Internet. Good working knowledge of: written and oral communications, including language mechanics, syntax and English composition. Working knowledge of: Merit System principles and practices relating to employee selection and advancement, classification and compensation, equal employment opportunity, and/or employee management relations; the fundamentals of data research compilation and report writing; test development methodology sufficient to develop and analyze selection devices; interview techniques sufficient to obtain information related to employment, complaint investigation, and compensation matters. Ability to: understand, interpret and apply appropriate provisions of applicable laws, ordinances, regulations, memoranda of understanding and operating procedures; analyze complex classifications, task analysis and job restructuring, and compensation; technically examine problems and to make logical recommendations for their solution; synthesize information sufficient to produce complete, relevant, accurate and logical results; apply analytical skills (i.e., discover, clarify and explain interrelationships of parts; examine and evaluate data with reference to criteria, standards and requirements) sufficient to arrive at and explain logical conclusions; apply problem solving skills (i.e. define issues, identify alternative solutions and related consequences, and make a logical decision) sufficient to reach appropriate solutions, take action, document, and complete work in a timely manner; establish credibility and maintain cooperative work relationships with county management personnel, employees, employee organizations and the public in carrying out human resources activities; manage a variety of simultaneous work projects or a recruitment and examination caseload sufficient to meet established timetables and commitments; set aside personal values related to differences in sex, cultural and ethnic groups in order to impartially conduct recruitment and examinations, training, complaint investigations, grievances, classification studies, and act as a spokesperson in negotiations; perform data collection, interpretation and evaluation pertaining to human resources and employee relations; communicate effectively orally and in writing, and present rational conclusions before advisory and policy making bodies; provide direction to and obtain cooperation of subordinate personnel and technical personnel staff. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/17/2024 2:30 PM Pacific
Description The County of Yuba is currently recruiting for the position of Community Services Officer . Community Services Officers relieve sworn deputy sheriffs of non-hazardous police-related duties such as calls for service, criminal investigation support, crime scene processing and report writing. They act as a liaison between the Sheriff's Department and the public to promote positive public relations for the department. Community Services Officers also establish public contacts to aid in crime prevention, community-based activities, and perform related work as assigned. We are seeking dedicated, public service minded individuals to join our team in this position. Examples of Duties: Relieve sworn sheriff deputies by handling time-consuming, non-hazardous calls including: the preparation of check and fraud cases; providing traffic and/or crowd control for accidents, parades and other special functions; assisting with routine traffic matters; assisting in the location of missing juveniles and adults. Coordinate and maintain community crime prevention activities (i.e. Neighborhood Watch Program); act as a liaison between the Sheriff’s Department and the general public in regards to crime prevention activities; promote and maintain positive public contacts and relations to ensure the community remains a vital part of crime prevention; make public presentations to the community and various groups about crime trends and techniques for preventing crime; provide training to community businesses, schools, residents and other governmental agencies on home safety, school safety, drug and gang recognition/prevention, internet safety, senior fraud, identity theft, vehicle burglary/theft prevention and other crime prevention activities. Perform follow-up coroner’s casework including, making autopsy arrangements, contacting the physician(s) and making a determination as to certifying the cause of death, contacting family or next-of-kin, safeguarding and releasing property. Take and file initial reports of crimes from the public at the counter, over the telephone, on-site, or where there are no suspects at the call location; make follow-up calls as required; deliver emergency and non-emergency messages to appropriate personnel; contact appropriate sworn personnel to handle the more difficult situations; refer reports to sworn a deputy if immediate follow-up is required or when a suspect has developed. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: Community Services Officer Flyer - March 2024.pdf Ideal Candidate The incumbent must be self-motivated, highly organized, accountable, and possess the ability to learn and adapt in a fast-pace, multi-tasking environment. The ideal candidate will be a team player with the ability to efficiently work independently. Provide excellent customer service to both internal and external customers and maintain flexibility for shiftwork as compulsory to the departments needs. QUALIFICATIONS: Minimum: Graduation from high school and two (2) years of related administrative experience requiring frequent public contact and the interpretation of codes, rules and regulations equivalent to the County’s class of Sheriff’s Records Clerk or Evidence Technician. Preferred: In addition to the minimum, possession of an Associate’s Degree with major course work in administration of justice, criminal justice, law enforcement or a field related to the work and possession of a P.O.S.T. Basic Certificate and up to four (4) years of responsible administrative experience in a public safety agency. Special Requirements: Minimally qualified applicants are required to submit a background packet (Personal History Statement) upon request to the Sheriff’s Department for pre-review. Must successfully complete a detailed background investigation with a fingerprint check prior to hire, and pass a medical and psychological exam. DMV printout prior to hire. Work off-hours, night, weekend and/or holiday shifts and required to perform disaster service activities pursuant to Government Code 3100-3109. Benefits MERIT INCREASE : Typically 5% each year for the first 7 years. To access the County salary schedule, please visit link . RETIREMENT: Miscellaneous Classifications Classic: 2% @55 New: 2% @ 62 RETIREMENT: Safety Classifications Classic: 2% @ 50 New: 2.7% @ 57 For more information about CalPERS Pension, please click on this CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program. MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: SDI provides benefits to employees who are unable to work due to non-work-related illness or injury. Paid Family Leave (PFL) automatically covers persons covered by SDI. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance . DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: County provides $50,000 in life insurance coverage. Employees may purchase supplemental life insurance for themselves & dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 sessions per incident per policy year. DEFERRED COMPENSATION: One Voluntary Deferred Compensation plan is available. EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: The County will provide a deferred compensation plan match after the completion of 2 years of service. UNION AFFILIATION: Deputy Sheriff’s Association (DSA) . Employees electing to enroll must see their Union Representative. To learn more visit Labor Relations . F or Leave Accrual Rates and Specialty Pays for classifications within the Deputy Sheriff Association Bargaining Unit, please reference this Deputy Sheriff's Association (DSA) Benefits Summary . Special Instructions Final Filing Deadline: April 4, 2024 at 5PM APPLICATION SCREENING: An official Yuba County employment application must be submitted by the final filing deadline. Applications must include copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily so as not miss any important communication from the County. Communications are sent from two mail servers: Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Any Diplomas and Unofficial Transcripts Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: One-Way Video Interviews Personal History Statement (Pre-Review) Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 8 - 10 weeks for successful candidates). ONE-WAY VIDEO INTERVIEW: One-way interviews may be used as an extension of the application process, as a secondary method of screening large applicant pools or as an oral examination. A panel may be comprised of one individual, typically the hiring authority, or a small group of subject matter experts. Oral examinations can be used to assist in the establishment of an employment list or as part of the hiring decision. The goal of a one-way interview is to simulate an actual in-person interview environment. If one-way video interviewing is utilized in the recruitment process, applicants are provided detailed information including instructions, interview practice options and 24-hour direct support from the County's vendor, Spark Hire. PERSONAL HISTORY STATEMENT: MISCELLANEOUS All applicants that successfully complete the examination process and are certified to the employment list, will be notified and must submit a complete Personal History Statement to the Sheriff's Department at the time of interview. A review of the PHS will be conducted for each candidate to determine which candidates best meet the professional standard criteria adopted by the Department. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The Sheriff's Department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-5637 Contact email: njanda@co.yuba.ca.us Closing Date/Time: 4/4/2024 at 5pm
Mar 23, 2024
Full Time
Description The County of Yuba is currently recruiting for the position of Community Services Officer . Community Services Officers relieve sworn deputy sheriffs of non-hazardous police-related duties such as calls for service, criminal investigation support, crime scene processing and report writing. They act as a liaison between the Sheriff's Department and the public to promote positive public relations for the department. Community Services Officers also establish public contacts to aid in crime prevention, community-based activities, and perform related work as assigned. We are seeking dedicated, public service minded individuals to join our team in this position. Examples of Duties: Relieve sworn sheriff deputies by handling time-consuming, non-hazardous calls including: the preparation of check and fraud cases; providing traffic and/or crowd control for accidents, parades and other special functions; assisting with routine traffic matters; assisting in the location of missing juveniles and adults. Coordinate and maintain community crime prevention activities (i.e. Neighborhood Watch Program); act as a liaison between the Sheriff’s Department and the general public in regards to crime prevention activities; promote and maintain positive public contacts and relations to ensure the community remains a vital part of crime prevention; make public presentations to the community and various groups about crime trends and techniques for preventing crime; provide training to community businesses, schools, residents and other governmental agencies on home safety, school safety, drug and gang recognition/prevention, internet safety, senior fraud, identity theft, vehicle burglary/theft prevention and other crime prevention activities. Perform follow-up coroner’s casework including, making autopsy arrangements, contacting the physician(s) and making a determination as to certifying the cause of death, contacting family or next-of-kin, safeguarding and releasing property. Take and file initial reports of crimes from the public at the counter, over the telephone, on-site, or where there are no suspects at the call location; make follow-up calls as required; deliver emergency and non-emergency messages to appropriate personnel; contact appropriate sworn personnel to handle the more difficult situations; refer reports to sworn a deputy if immediate follow-up is required or when a suspect has developed. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: Community Services Officer Flyer - March 2024.pdf Ideal Candidate The incumbent must be self-motivated, highly organized, accountable, and possess the ability to learn and adapt in a fast-pace, multi-tasking environment. The ideal candidate will be a team player with the ability to efficiently work independently. Provide excellent customer service to both internal and external customers and maintain flexibility for shiftwork as compulsory to the departments needs. QUALIFICATIONS: Minimum: Graduation from high school and two (2) years of related administrative experience requiring frequent public contact and the interpretation of codes, rules and regulations equivalent to the County’s class of Sheriff’s Records Clerk or Evidence Technician. Preferred: In addition to the minimum, possession of an Associate’s Degree with major course work in administration of justice, criminal justice, law enforcement or a field related to the work and possession of a P.O.S.T. Basic Certificate and up to four (4) years of responsible administrative experience in a public safety agency. Special Requirements: Minimally qualified applicants are required to submit a background packet (Personal History Statement) upon request to the Sheriff’s Department for pre-review. Must successfully complete a detailed background investigation with a fingerprint check prior to hire, and pass a medical and psychological exam. DMV printout prior to hire. Work off-hours, night, weekend and/or holiday shifts and required to perform disaster service activities pursuant to Government Code 3100-3109. Benefits MERIT INCREASE : Typically 5% each year for the first 7 years. To access the County salary schedule, please visit link . RETIREMENT: Miscellaneous Classifications Classic: 2% @55 New: 2% @ 62 RETIREMENT: Safety Classifications Classic: 2% @ 50 New: 2.7% @ 57 For more information about CalPERS Pension, please click on this CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program. MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: SDI provides benefits to employees who are unable to work due to non-work-related illness or injury. Paid Family Leave (PFL) automatically covers persons covered by SDI. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance . DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: County provides $50,000 in life insurance coverage. Employees may purchase supplemental life insurance for themselves & dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 sessions per incident per policy year. DEFERRED COMPENSATION: One Voluntary Deferred Compensation plan is available. EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: The County will provide a deferred compensation plan match after the completion of 2 years of service. UNION AFFILIATION: Deputy Sheriff’s Association (DSA) . Employees electing to enroll must see their Union Representative. To learn more visit Labor Relations . F or Leave Accrual Rates and Specialty Pays for classifications within the Deputy Sheriff Association Bargaining Unit, please reference this Deputy Sheriff's Association (DSA) Benefits Summary . Special Instructions Final Filing Deadline: April 4, 2024 at 5PM APPLICATION SCREENING: An official Yuba County employment application must be submitted by the final filing deadline. Applications must include copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily so as not miss any important communication from the County. Communications are sent from two mail servers: Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Any Diplomas and Unofficial Transcripts Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: One-Way Video Interviews Personal History Statement (Pre-Review) Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 8 - 10 weeks for successful candidates). ONE-WAY VIDEO INTERVIEW: One-way interviews may be used as an extension of the application process, as a secondary method of screening large applicant pools or as an oral examination. A panel may be comprised of one individual, typically the hiring authority, or a small group of subject matter experts. Oral examinations can be used to assist in the establishment of an employment list or as part of the hiring decision. The goal of a one-way interview is to simulate an actual in-person interview environment. If one-way video interviewing is utilized in the recruitment process, applicants are provided detailed information including instructions, interview practice options and 24-hour direct support from the County's vendor, Spark Hire. PERSONAL HISTORY STATEMENT: MISCELLANEOUS All applicants that successfully complete the examination process and are certified to the employment list, will be notified and must submit a complete Personal History Statement to the Sheriff's Department at the time of interview. A review of the PHS will be conducted for each candidate to determine which candidates best meet the professional standard criteria adopted by the Department. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The Sheriff's Department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-5637 Contact email: njanda@co.yuba.ca.us Closing Date/Time: 4/4/2024 at 5pm
Description The County of Yuba is currently recruiting for the position of Accounting Assistant in the Treasurer-Tax Collector’s Office. Under general supervision, incumbents perform a variety of accounting support duties involving financial record keeping and/or transactions including accounts receivable, routine research and audit of financial documents; collect fees and payments; provide assistance to the public over the telephone or at a public counter, and perform other duties as assigned. Note: This is a County-Wide classification. The eligible list established from this recruitment may be used to fill additional vacancies for this classification that may come available in other departments during the duration of this list. Examples of Duties: Input information into a computer system or manually prepare forms to produce payments; reconcile and prepare payment requests for non-purchase order expenditures such as utility and contract payments; process County warrants for distribution. Receive and balance payments; prepare bank deposits and review and reconcile bank statements; maintain departmental petty cash funds. Perform routine research and auditing of financial accounts and records; reconcile departmental and County-wide accounts and funds on a periodic basis; implement corrections after approval. Prepare, mail and receive payments for secured, unsecured and supplemental property taxes; receive payments and enter information into a computerized record system. Post information to ledgers, journals and reports; total and balance figures, proof data and make corrections as required. Review and apply various policies, regulations and laws; provide information to the public and County staff regarding County and departmental policies and ordinances. Provide information to the public, employees, clients, business owners, and the courts regarding assessments, billings, and related financial activities. May implement the processing of forms and maintenance of records for specified departmental functions. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: Accounting Assistant March 2024 Job Flyer.pdf Ideal Candidate Our ideal candidate is detail-oriented with cash handling or bank teller experience, possessing expertise in financial record keeping, bookkeeping, and auditing. They thrive in performing accounting support duties, organizing files, making precise calculations, and ensuring the completeness and accuracy of financial documents. They will also enjoy interacting with both county employees and external customers providing prompt, courteous and accurate customer service and maintain composure even in difficult situations. MINIMUM: Graduation from high school and one year of experience examining or reviewing accounting, bookkeeping, financial or statistical data or two years of office support experience PREFERRED: In addition to the minimum, completion 15 semester units with coursework involving accounting, bookkeeping, or a related field and additional years of experience as defined above. Special Requirements: Will be required to successfully complete an extensive and thorough background investigation which may include Live Scan fingerprinting and/or credit check prior to hire. Will be required to perform disaster service activities pursuant to Government Code 3100-3109. The ability to obtain a valid California Class C driver’s license within ten (10) days of employment, maintain throughout employment. Benefits HIRING RANGE: $3,425 - $3,768 MERIT INCREASE : Typically 5% each year for the first 7 years. To access the County salary schedule, please click on this link . RETIREMENT MISCELLANEOUS: Classic: 2% @ 55 New: 2% @ 62 For more information about CalPERS Pension, please visit CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: SDI provides benefits to employees who are unable to work due to non-work-related illness or injury. Paid Family Leave (PFL) automatically covers persons covered by SDI. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance and see General Resources. DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: County provides $50,000 in life insurance coverage. Employees may purchase additional coverage for themselves and dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 visits per incident per eligible family member. DEFERRED COMPENSATION: One Voluntary Deferred Compensation plan is available. UNION AFFILIATION: Yuba County Employee Association (YCEA) . To learn more visit Labor Relations . F or Leave Accrual Rates and Specialty Pays for classifications within the Yuba County Employees Association Bargaining Unit, please reference this Yuba County Employee's Association (YCEA) Benefits Summary . Special Instructions Final Filing Deadline: April 11, 2024 @ 5:00 PM APPLICATION SCREENING: An official Yuba County employment application must be submitted by the final filing deadline. Applications must include supplemental questionnaire copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application and Supplemental Questionnaire. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application and Supplemental Questionnaire, by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily so as not miss any important communication from the County. Communications are sent from two mail servers: Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Supplemental Questionnaire Any Diplomas and Unofficial Transcripts Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: Supplemental Questionnaire Interview Screening One-Way Video Interviews Exams In-Box Exercise Qualifications Appraisal Panels Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 8 - 10 weeks for successful candidates). SUPPLEMENTAL QUESTIONNAIRE: A completed supplemental questionnaire is an essential part of the examination process for this position. The responses will be reviewed for sufficient detail and will be rated according to pre-determined guidelines. Please include 1) Places of employment; 2) pertinent dates; 3) duties performed, etc. when responding to the questions. If a job includes responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Any experience and/or training listed MUST be identified on your application. Resumes, letters and other materials will not be evaluated or considered as responses to the supplemental questionnaire. INTERVIEW SCREENING: Interview screening is an extension of the application process. Used as a secondary method of screening large applicant pools. ONE-WAY VIDEO INTERVIEW: One-way interviews may be used as an extension of the application process, as a secondary method of screening large applicant pools or as an oral examination. A panel may be comprised of one individual, typically the hiring authority, or a small group of subject matter experts. Oral examinations can be used to assist in the establishment of an employment list or as part of the hiring decision. The goal of a one-way interview is to simulate an actual in-person interview environment. If one-way video interviewing is utilized in the recruitment process, applicants are provided detailed information including instructions, interview practice options and 24-hour direct support from the County's vendor, Spark Hire. EXAM: Applicants who have successfully met the minimum qualifications and completed any screening processes must successfully complete the Cooperative Personnel Services (CPS) Exam with a passing score to continue to the next phase of the recruitment process. The CPS Exam may potentially be administered online using County computers. IN-BOX WRITTEN EXERCISE: Qualified applicants may be required to participate in a proctored in-box exercise, which will take place on County computers. This exercise will be scored and weighted using pre-established criteria. This exercise will be used in establishing the rank order of the employment list. QUALIFICATIONS APPRAISAL PANEL: This is an oral examination process. Applicants who successfully completed the screening processes and meet the minimum qualifications for the position will be invited to participate in a qualifications appraisal panel. The process consists of three or four panel members along with a subject matter expert who will ask individuals questions related to the essential functions and/or attributes required for the position. TESTING ACCOMMODATION: If special accommodation is required at any stage of the selection process, complete the Request for Reasonable Accommodation in Employment Examination Process Form and provide the required documentation by the final filing deadline. The form can be obtained at Reasonable Accommodation Form or by contacting Human Resources at 530-749-7860. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The Treasurer- Tax Collector department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-7875 Contact email: Dbardford@co.yuba.ca.us Closing Date/Time: 4/11/2024 at 5pm
Mar 22, 2024
Full Time
Description The County of Yuba is currently recruiting for the position of Accounting Assistant in the Treasurer-Tax Collector’s Office. Under general supervision, incumbents perform a variety of accounting support duties involving financial record keeping and/or transactions including accounts receivable, routine research and audit of financial documents; collect fees and payments; provide assistance to the public over the telephone or at a public counter, and perform other duties as assigned. Note: This is a County-Wide classification. The eligible list established from this recruitment may be used to fill additional vacancies for this classification that may come available in other departments during the duration of this list. Examples of Duties: Input information into a computer system or manually prepare forms to produce payments; reconcile and prepare payment requests for non-purchase order expenditures such as utility and contract payments; process County warrants for distribution. Receive and balance payments; prepare bank deposits and review and reconcile bank statements; maintain departmental petty cash funds. Perform routine research and auditing of financial accounts and records; reconcile departmental and County-wide accounts and funds on a periodic basis; implement corrections after approval. Prepare, mail and receive payments for secured, unsecured and supplemental property taxes; receive payments and enter information into a computerized record system. Post information to ledgers, journals and reports; total and balance figures, proof data and make corrections as required. Review and apply various policies, regulations and laws; provide information to the public and County staff regarding County and departmental policies and ordinances. Provide information to the public, employees, clients, business owners, and the courts regarding assessments, billings, and related financial activities. May implement the processing of forms and maintenance of records for specified departmental functions. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. Job Description URL: https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga... Job PDF: Accounting Assistant March 2024 Job Flyer.pdf Ideal Candidate Our ideal candidate is detail-oriented with cash handling or bank teller experience, possessing expertise in financial record keeping, bookkeeping, and auditing. They thrive in performing accounting support duties, organizing files, making precise calculations, and ensuring the completeness and accuracy of financial documents. They will also enjoy interacting with both county employees and external customers providing prompt, courteous and accurate customer service and maintain composure even in difficult situations. MINIMUM: Graduation from high school and one year of experience examining or reviewing accounting, bookkeeping, financial or statistical data or two years of office support experience PREFERRED: In addition to the minimum, completion 15 semester units with coursework involving accounting, bookkeeping, or a related field and additional years of experience as defined above. Special Requirements: Will be required to successfully complete an extensive and thorough background investigation which may include Live Scan fingerprinting and/or credit check prior to hire. Will be required to perform disaster service activities pursuant to Government Code 3100-3109. The ability to obtain a valid California Class C driver’s license within ten (10) days of employment, maintain throughout employment. Benefits HIRING RANGE: $3,425 - $3,768 MERIT INCREASE : Typically 5% each year for the first 7 years. To access the County salary schedule, please click on this link . RETIREMENT MISCELLANEOUS: Classic: 2% @ 55 New: 2% @ 62 For more information about CalPERS Pension, please visit CalPERS Retirement . SOCIAL SECURITY: Yuba County does not participate in the Social Security Program MEDICARE: Yuba County does participate in the Medicare Program. STATE DISABILITY INSURANCE: SDI provides benefits to employees who are unable to work due to non-work-related illness or injury. Paid Family Leave (PFL) automatically covers persons covered by SDI. MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance and see General Resources. DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits. *Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage. LIFE INSURANCE: County provides $50,000 in life insurance coverage. Employees may purchase additional coverage for themselves and dependents. EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 visits per incident per eligible family member. DEFERRED COMPENSATION: One Voluntary Deferred Compensation plan is available. UNION AFFILIATION: Yuba County Employee Association (YCEA) . To learn more visit Labor Relations . F or Leave Accrual Rates and Specialty Pays for classifications within the Yuba County Employees Association Bargaining Unit, please reference this Yuba County Employee's Association (YCEA) Benefits Summary . Special Instructions Final Filing Deadline: April 11, 2024 @ 5:00 PM APPLICATION SCREENING: An official Yuba County employment application must be submitted by the final filing deadline. Applications must include supplemental questionnaire copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration. TO APPLY: ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application and Supplemental Questionnaire. OR HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application and Supplemental Questionnaire, by visiting our website at http://www.yuba.org . Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted. All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily so as not miss any important communication from the County. Communications are sent from two mail servers: Yuba@CalOpps.org and @co.yuba.ca.us. Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers. (Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx ) Applicants must provide the following documents with their application by the filing deadline: Completed Yuba County Employment Application (Online or Hard Copy) Supplemental Questionnaire Any Diplomas and Unofficial Transcripts Copies of Related Certifications MINIMUM QUALIFICATIONS: The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures. RECRUITMENT SELECTION PROCESSES: The recruitment process involves multiple steps which may include but are not limited to: Supplemental Questionnaire Interview Screening One-Way Video Interviews Exams In-Box Exercise Qualifications Appraisal Panels Department Interviews (Please note: The entire recruitment process from recruitment opening date to start date could take 8 - 10 weeks for successful candidates). SUPPLEMENTAL QUESTIONNAIRE: A completed supplemental questionnaire is an essential part of the examination process for this position. The responses will be reviewed for sufficient detail and will be rated according to pre-determined guidelines. Please include 1) Places of employment; 2) pertinent dates; 3) duties performed, etc. when responding to the questions. If a job includes responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Any experience and/or training listed MUST be identified on your application. Resumes, letters and other materials will not be evaluated or considered as responses to the supplemental questionnaire. INTERVIEW SCREENING: Interview screening is an extension of the application process. Used as a secondary method of screening large applicant pools. ONE-WAY VIDEO INTERVIEW: One-way interviews may be used as an extension of the application process, as a secondary method of screening large applicant pools or as an oral examination. A panel may be comprised of one individual, typically the hiring authority, or a small group of subject matter experts. Oral examinations can be used to assist in the establishment of an employment list or as part of the hiring decision. The goal of a one-way interview is to simulate an actual in-person interview environment. If one-way video interviewing is utilized in the recruitment process, applicants are provided detailed information including instructions, interview practice options and 24-hour direct support from the County's vendor, Spark Hire. EXAM: Applicants who have successfully met the minimum qualifications and completed any screening processes must successfully complete the Cooperative Personnel Services (CPS) Exam with a passing score to continue to the next phase of the recruitment process. The CPS Exam may potentially be administered online using County computers. IN-BOX WRITTEN EXERCISE: Qualified applicants may be required to participate in a proctored in-box exercise, which will take place on County computers. This exercise will be scored and weighted using pre-established criteria. This exercise will be used in establishing the rank order of the employment list. QUALIFICATIONS APPRAISAL PANEL: This is an oral examination process. Applicants who successfully completed the screening processes and meet the minimum qualifications for the position will be invited to participate in a qualifications appraisal panel. The process consists of three or four panel members along with a subject matter expert who will ask individuals questions related to the essential functions and/or attributes required for the position. TESTING ACCOMMODATION: If special accommodation is required at any stage of the selection process, complete the Request for Reasonable Accommodation in Employment Examination Process Form and provide the required documentation by the final filing deadline. The form can be obtained at Reasonable Accommodation Form or by contacting Human Resources at 530-749-7860. WAIVER OF SELECTION PROCEDURES: When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances. EMPLOYMENT ELIGIBILITY LIST: An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview. DEPARTMENT INTERVIEW: The Treasurer- Tax Collector department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense. Recruitment Contact Contact phone: (530)749-7875 Contact email: Dbardford@co.yuba.ca.us Closing Date/Time: 4/11/2024 at 5pm
City of San Rafael, CA
San Rafael, CA, United States
Senior Management Analyst I/II Finance Department Level I: $7,985 - $9,705 per month Level II: $9,507 - $11,555 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, February 16, 2024, for first consideration The City of San Rafael is recruiting to fill a Senior Management Analyst vacancy within the Finance Department. This position will report directly to the Finance Director. The Senior Management Analyst I/II will support the city-wide budget process, including operating and capital budgets as well as long-term financial planning/forecasting. You will perform fiscal and policy analysis of city-run programs and services. As a critical member of the Finance team, you will evaluate opportunities for regional inter-governmental collaborations for improved service delivery or efficiencies, participate in inter-departmental teams on priority special projects (such as Enterprise Resource Planning-ERP-system participation), and review financial policies and procedures to ensure alignment with industry best practices. THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: This position provides advanced staff level assistance to executive or other management level staff, performs a wide variety of responsible and complex administrative and analytic duties, including providing information to the public and communicating Department and City activities and programs. You will join a team of analysts across the City who are assigned to different departments but work together as a team on the important management, budget, communications, and analytic functions for the City. This position is part of the Unrepresented Mid-Managers group and is "at will". Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Senior Management Analyst I - this is the entry-level classification. Initially incumbents perform the more routine administrative analysis on new and current projects while learning City policies and procedures and gaining specialized knowledge related to the area of assignment. As experienced is gained, there is a greater independence of action within established guidelines. Senior Management Analyst II - this class is the full journey level class and is experienced to work independently in identifying the need for and developing changes to operating practices, systems, programs and policies. Incumbents perform the full array of duties within the area of assignment, including complex analytical projects and providing staff support to department administration and city officials as well as working with high degree of independence in interacting with all levels of city employees, managers, elected officials, community groups, and other governmental agencies and the public. This position performs the following essential job duties (including but not limited to): Assists or leads projects, tasks, and assignments that are priorities for the senior management staff. Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget. Supervises, plans, organizes, and reviews the work of lower level technical and clerical staff. Leads departmental communication efforts, providing information to the pubic and interacting with media on issues pertaining to the functions and issues of the Department and City. Participating in drafting and implementing Department and/or City-wide goals, policies, and procedures. Manages or participates in special projects, including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations. Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance. Tracks the impact of State and Federal legislation on the Department or city and make recommendations regarding City positions. Prepares and monitors department annual and capital budgets, mid-year budget review, work plans and periodic forecasts; provides complete analysis of revenues and expenditures for each program, re-forecasts and develops new budgets. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Prepares and administers various grants for the department; monitors active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintains required records to ensure compliance. Participates in the public information functions of the City's Emergency Operation Center. Prepares City Council agenda reports. Acts as staff to City Advisory Committees as directed by senior executive staff. Performs related duties as required. To be eligible for this position, you must have knowledge of: Principles and practices of local government and public administration. Methods of research, program analysis, and report preparation. State legislative procedures. Communication strategies. Public relations and relationship building. Negotiations. Computer skills including graphics software. Municipal budget development and administration. Grant writing and management. To be eligible for this position, you must have the ability to: Communicate effectively both orally and in writing. Work cooperatively with management, staff, and the public. Evaluate program policy and practice. Plan, coordinate and evaluate the work of staff. Compile, organize and analyze complex statistical data. Prepare clear and concise analytical and financial reports. Prioritize and meet multiple, frequently changing deadlines. Work independently and collaboratively to resolve issues and reach consensus. Interpret, apply and communicate policies, procedures and regulations. Make oral presentations. EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities. A typical way to obtain these would be: Equivalent to graduation from an accredited four-year college or university with major coursework in public administration, business administration or a related field. A master's degree in public administration, public policy, or business administration is highly desirable. Senior Management Analyst I: Three to four years of progressively responsible analytical experience. Senior Management Analyst II (in addition to the requirements for the Senior Management Analyst I, this level requires): Five years or more of experience performing increasingly complex, professional analytical work with a high degree of autonomy. SPECIAL REQUIREMENT: Possession of a valid driver's license See complete Senior Management Analyst I/II Job Description here . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger coordination, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in insideenvironmental conditions. The employee frequently works in evenings or weekends. The employee occasionally works with use of personal vehicle. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, and driving record. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20464983 . For more information about the City of San Rafael, please visit www.cityofsanrafael.org . Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodation must be requested by the applicant. Job PDF: Senior Management Analyst I-II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $7,985 - $11,555monthly, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic Employees - Tier 2 (hired on or after 7/1/2011) - 2% @ at 55 formula, average of three highest years of compensation PEPRA employees - (hired on or after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $735.86 Employee + 1 - $1,471.71Employee + Family - $1,913.24; Waive Coverage $735.86 Life and Long Term Disability Insurance:$150,000 basic life insurance and long-term disability is two-thirds of the salary up to $7,500 per month Dental Insurance:Fully paid for employee plus dependents Vision Insurance:Fully paid for employee plus dependents Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation ranges from 15 to 25 days (depending on years of service), 12 days of Sick Leave, 75 hours of Administrative Leave, 12 Holidays and 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Social Security: The City of San Rafael does not contribute to social security. State Disability Insurance: Employees in the group do participate in SDI and are eligible to receive SDI benefits. At Will: Mid-Management employees are "at will" employees. Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Work Week: 37.5 hours per week/7.5 hours per day - Exempt from overtime Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Mar 07, 2024
Senior Management Analyst I/II Finance Department Level I: $7,985 - $9,705 per month Level II: $9,507 - $11,555 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, February 16, 2024, for first consideration The City of San Rafael is recruiting to fill a Senior Management Analyst vacancy within the Finance Department. This position will report directly to the Finance Director. The Senior Management Analyst I/II will support the city-wide budget process, including operating and capital budgets as well as long-term financial planning/forecasting. You will perform fiscal and policy analysis of city-run programs and services. As a critical member of the Finance team, you will evaluate opportunities for regional inter-governmental collaborations for improved service delivery or efficiencies, participate in inter-departmental teams on priority special projects (such as Enterprise Resource Planning-ERP-system participation), and review financial policies and procedures to ensure alignment with industry best practices. THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: This position provides advanced staff level assistance to executive or other management level staff, performs a wide variety of responsible and complex administrative and analytic duties, including providing information to the public and communicating Department and City activities and programs. You will join a team of analysts across the City who are assigned to different departments but work together as a team on the important management, budget, communications, and analytic functions for the City. This position is part of the Unrepresented Mid-Managers group and is "at will". Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Senior Management Analyst I - this is the entry-level classification. Initially incumbents perform the more routine administrative analysis on new and current projects while learning City policies and procedures and gaining specialized knowledge related to the area of assignment. As experienced is gained, there is a greater independence of action within established guidelines. Senior Management Analyst II - this class is the full journey level class and is experienced to work independently in identifying the need for and developing changes to operating practices, systems, programs and policies. Incumbents perform the full array of duties within the area of assignment, including complex analytical projects and providing staff support to department administration and city officials as well as working with high degree of independence in interacting with all levels of city employees, managers, elected officials, community groups, and other governmental agencies and the public. This position performs the following essential job duties (including but not limited to): Assists or leads projects, tasks, and assignments that are priorities for the senior management staff. Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget. Supervises, plans, organizes, and reviews the work of lower level technical and clerical staff. Leads departmental communication efforts, providing information to the pubic and interacting with media on issues pertaining to the functions and issues of the Department and City. Participating in drafting and implementing Department and/or City-wide goals, policies, and procedures. Manages or participates in special projects, including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations. Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance. Tracks the impact of State and Federal legislation on the Department or city and make recommendations regarding City positions. Prepares and monitors department annual and capital budgets, mid-year budget review, work plans and periodic forecasts; provides complete analysis of revenues and expenditures for each program, re-forecasts and develops new budgets. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments. Prepares and administers various grants for the department; monitors active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintains required records to ensure compliance. Participates in the public information functions of the City's Emergency Operation Center. Prepares City Council agenda reports. Acts as staff to City Advisory Committees as directed by senior executive staff. Performs related duties as required. To be eligible for this position, you must have knowledge of: Principles and practices of local government and public administration. Methods of research, program analysis, and report preparation. State legislative procedures. Communication strategies. Public relations and relationship building. Negotiations. Computer skills including graphics software. Municipal budget development and administration. Grant writing and management. To be eligible for this position, you must have the ability to: Communicate effectively both orally and in writing. Work cooperatively with management, staff, and the public. Evaluate program policy and practice. Plan, coordinate and evaluate the work of staff. Compile, organize and analyze complex statistical data. Prepare clear and concise analytical and financial reports. Prioritize and meet multiple, frequently changing deadlines. Work independently and collaboratively to resolve issues and reach consensus. Interpret, apply and communicate policies, procedures and regulations. Make oral presentations. EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities. A typical way to obtain these would be: Equivalent to graduation from an accredited four-year college or university with major coursework in public administration, business administration or a related field. A master's degree in public administration, public policy, or business administration is highly desirable. Senior Management Analyst I: Three to four years of progressively responsible analytical experience. Senior Management Analyst II (in addition to the requirements for the Senior Management Analyst I, this level requires): Five years or more of experience performing increasingly complex, professional analytical work with a high degree of autonomy. SPECIAL REQUIREMENT: Possession of a valid driver's license See complete Senior Management Analyst I/II Job Description here . PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger coordination, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in insideenvironmental conditions. The employee frequently works in evenings or weekends. The employee occasionally works with use of personal vehicle. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, and driving record. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20464983 . For more information about the City of San Rafael, please visit www.cityofsanrafael.org . Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodation must be requested by the applicant. Job PDF: Senior Management Analyst I-II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $7,985 - $11,555monthly, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic Employees - Tier 2 (hired on or after 7/1/2011) - 2% @ at 55 formula, average of three highest years of compensation PEPRA employees - (hired on or after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $735.86 Employee + 1 - $1,471.71Employee + Family - $1,913.24; Waive Coverage $735.86 Life and Long Term Disability Insurance:$150,000 basic life insurance and long-term disability is two-thirds of the salary up to $7,500 per month Dental Insurance:Fully paid for employee plus dependents Vision Insurance:Fully paid for employee plus dependents Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation ranges from 15 to 25 days (depending on years of service), 12 days of Sick Leave, 75 hours of Administrative Leave, 12 Holidays and 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Social Security: The City of San Rafael does not contribute to social security. State Disability Insurance: Employees in the group do participate in SDI and are eligible to receive SDI benefits. At Will: Mid-Management employees are "at will" employees. Employment may be terminated with or without cause or notice, at any time by the City of San Rafael. Work Week: 37.5 hours per week/7.5 hours per day - Exempt from overtime Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled