Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE AGENCY The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION This series specification describes the three Deputy Probation Officer classes in the Probation Department, which, under close supervision at the lower level and under direction at the higher levels, investigate and supervise adult or juvenile defendants or court wards; assist the courts in making detention and sentencing decisions; aid in the social rehabilitation of wards and defendants, including compliance with court orders; conduct fact finding investigations of pre-employment and employee misconduct cases; represent the Probation Department in court, institutions, foster homes, and community agencies; act as a substitute for a full-time Court Officer, and in Juvenile and Adult Divisions, covers additional court calendars as directed on a part-time basis; perform intensive casework counseling; and, performs related work as required. Deputy Probation Officer III is the advanced journey-level classification in this series. While incumbents appointed to this classification perform the same full range of duties and responsibilities as those assigned at the II level, there is the further requirement for the highest degree of independent judgment and skill in the performance of assignments. Incumbents in the class of Deputy Probation Officer III may act as a lead worker for units as directed by the Department, and act as a full-time Court Officer in the adult and juvenile services division. The Deputy Probation Officer III positions are flexibly staffed with Deputy Probation Officer I and II, and positions can be filled at all three levels, except for the positions assigned to the Superior Court, which are at the Deputy Probation Officer III level only. For more information about the job classification, visit: Deputy Probation Officer III (#6115) . MINIMUM QUALIFICATIONS Education: Possession of a Bachelor’s degree from an accredited college or university. AND Either I Experience: The equivalent of four years of full-time experience in a classification equivalent to, or higher than, Deputy Probation Officer II with the Probation Department in the Alameda County classified service. OR II Experience: The equivalent of four years of professional, full-time correctional casework experience at the level of Deputy Probation Officer II in a probation, law enforcement agency, parole agency or correctional institution. Substitution: Possession of a Master’s degree in an appropriate field may be substituted for two years of the required experience. License: All candidates must possess a valid California Class “C” Motor Vehicle Operator’s license, good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. Special Requirements: All applicants must meet all minimum standards for Peace Officer under Section 1031 of the Government Code which includes: Must be at least 21 years of age at the time of appointment. Applicants are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (Per SB 960) A thorough background investigation will be made of all prospective Deputy Probation Officers. A record of any felony conviction will result in disqualification. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal record. Found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of an armed Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for probation officers as specified by the California Board of Corrections, Peace Officer Standards and Training PC 832 and any other training required under law. Willingness to perform work requiring irregular hours, holidays and weekends. Must be willing to work all positions, locations and shifts. PHYSICAL REQUIREMENTS: Applicants must satisfactorily pass a thorough medical examination for Peace Officers and a psychological evaluation before job placement can take place. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Usual causes of crime and delinquency. Elementary psychodynamics of behavior and modes of adjustment. Interviewing techniques and effective application of interviewing. Intermediate and basic math, plus fractions, decimals, and percentages. Principles of supervision. Applicable State, Federal and local statutes, ordinances, rules, policies, standard codes, and their interrelationship. Training and learning theory techniques, including recreational activity. Principles, methods, procedures and facilities used in modern progressive correctional programs, including methods of social casework. Cultural relativity and cultural differences. Understanding of minority group cultures. Concepts and effective techniques in facilitating socio-cultural relationships. Social economic and psychological factors, forces and trends relating to crime, delinquency, and social adjustment. Social and correctional case and group work. Developmental theory and social theory relating to rehabilitation. Counseling and guidance principles and principles of normal and abnormal psychology and personality theory. Theory, principles and trends of probation work. Principles and findings of normal and abnormal psychology. Principles, techniques and trends in social and correctional case and group work. General provisions of the law relating to the legal rights and obligations of adults and juveniles. Causes, extent of crime and delinquency. Techniques and methods of investigating and supervising adult and juvenile offenders. Service of public and private agencies available to probationers. Organization and procedures of the Alameda County Probation Department. Operation of Municipal and Superior Courts. Automated Systems and its applications. Information systems and personal computers. Evidence-based probation supervision practices. Ability to: Verbally communicate, sufficient to communicate with a variety of people in various ethnic, educational and socio-economic backgrounds. Effectively apply interviewing skills, including listening skills. Speak publicly including planning and preparation of material and effective presentation, principles of group work and group dynamics. Proofread for grammar, punctuation, spelling and typographical errors. Define problems, collect information, establish facts, and draw valid conclusions to formulate recommendations and solve a wide variety of intellectual and practical problems. Write clearly, accurately and concisely, using grammatically correct English to convey ideas in written reports, letters, memoranda, etc. Read and interpret complex technical and legal documents in English, such as codes, psychological and medical documents, manuals, etc. Organize and manage a caseload. Be flexible and tolerant in adjusting to changes in workload assignments and work under the stress of meeting deadlines. Demonstrate interpersonal techniques relating to establishing rapport, tactfulness, controlling stress, gaining confidence and dealing with emotional stress. Follow oral and written instructions. Be willing to accept and follow direction. Understand one's self and have self-control in relation to self and others (self-awareness). Establish and maintain good objective working relationships with clients to determine needs in individual situations and take an effective course of action. Analyze complex emotional and behavioral disorders and carry out treatment plans. Exercise skilled judgment in the assessment and treatment of probationers, families, and dependent children. Establish effective and productive relationships with others. Access multiple information systems in order to research pertinent data. Function in an automated work environment. Effectively utilize self-defense techniques. Effectively utilize a firearm. Effectively utilize the Department’s automated systems to record entries, update case factors, access client risk and needs information and attend training to maintain proficiency with all departmental automation systems. Skill in: Restraining an individual for the purpose of arrest and/or detention and conduct related searches. Applying restraint devices such as handcuffs. Administering first aid and CPS. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Thursday, May 9, 2024 Review of Minimum Qualifications: Friday, May 24, 2024 Review of Supplemental Questionnaire for Preliminary Background Screening: Friday, June 7, 2024 Oral Examination: Week of June 24, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/9/2024 5:00:00 PM
Apr 16, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE AGENCY The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION This series specification describes the three Deputy Probation Officer classes in the Probation Department, which, under close supervision at the lower level and under direction at the higher levels, investigate and supervise adult or juvenile defendants or court wards; assist the courts in making detention and sentencing decisions; aid in the social rehabilitation of wards and defendants, including compliance with court orders; conduct fact finding investigations of pre-employment and employee misconduct cases; represent the Probation Department in court, institutions, foster homes, and community agencies; act as a substitute for a full-time Court Officer, and in Juvenile and Adult Divisions, covers additional court calendars as directed on a part-time basis; perform intensive casework counseling; and, performs related work as required. Deputy Probation Officer III is the advanced journey-level classification in this series. While incumbents appointed to this classification perform the same full range of duties and responsibilities as those assigned at the II level, there is the further requirement for the highest degree of independent judgment and skill in the performance of assignments. Incumbents in the class of Deputy Probation Officer III may act as a lead worker for units as directed by the Department, and act as a full-time Court Officer in the adult and juvenile services division. The Deputy Probation Officer III positions are flexibly staffed with Deputy Probation Officer I and II, and positions can be filled at all three levels, except for the positions assigned to the Superior Court, which are at the Deputy Probation Officer III level only. For more information about the job classification, visit: Deputy Probation Officer III (#6115) . MINIMUM QUALIFICATIONS Education: Possession of a Bachelor’s degree from an accredited college or university. AND Either I Experience: The equivalent of four years of full-time experience in a classification equivalent to, or higher than, Deputy Probation Officer II with the Probation Department in the Alameda County classified service. OR II Experience: The equivalent of four years of professional, full-time correctional casework experience at the level of Deputy Probation Officer II in a probation, law enforcement agency, parole agency or correctional institution. Substitution: Possession of a Master’s degree in an appropriate field may be substituted for two years of the required experience. License: All candidates must possess a valid California Class “C” Motor Vehicle Operator’s license, good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. Special Requirements: All applicants must meet all minimum standards for Peace Officer under Section 1031 of the Government Code which includes: Must be at least 21 years of age at the time of appointment. Applicants are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (Per SB 960) A thorough background investigation will be made of all prospective Deputy Probation Officers. A record of any felony conviction will result in disqualification. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal record. Found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of an armed Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for probation officers as specified by the California Board of Corrections, Peace Officer Standards and Training PC 832 and any other training required under law. Willingness to perform work requiring irregular hours, holidays and weekends. Must be willing to work all positions, locations and shifts. PHYSICAL REQUIREMENTS: Applicants must satisfactorily pass a thorough medical examination for Peace Officers and a psychological evaluation before job placement can take place. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Usual causes of crime and delinquency. Elementary psychodynamics of behavior and modes of adjustment. Interviewing techniques and effective application of interviewing. Intermediate and basic math, plus fractions, decimals, and percentages. Principles of supervision. Applicable State, Federal and local statutes, ordinances, rules, policies, standard codes, and their interrelationship. Training and learning theory techniques, including recreational activity. Principles, methods, procedures and facilities used in modern progressive correctional programs, including methods of social casework. Cultural relativity and cultural differences. Understanding of minority group cultures. Concepts and effective techniques in facilitating socio-cultural relationships. Social economic and psychological factors, forces and trends relating to crime, delinquency, and social adjustment. Social and correctional case and group work. Developmental theory and social theory relating to rehabilitation. Counseling and guidance principles and principles of normal and abnormal psychology and personality theory. Theory, principles and trends of probation work. Principles and findings of normal and abnormal psychology. Principles, techniques and trends in social and correctional case and group work. General provisions of the law relating to the legal rights and obligations of adults and juveniles. Causes, extent of crime and delinquency. Techniques and methods of investigating and supervising adult and juvenile offenders. Service of public and private agencies available to probationers. Organization and procedures of the Alameda County Probation Department. Operation of Municipal and Superior Courts. Automated Systems and its applications. Information systems and personal computers. Evidence-based probation supervision practices. Ability to: Verbally communicate, sufficient to communicate with a variety of people in various ethnic, educational and socio-economic backgrounds. Effectively apply interviewing skills, including listening skills. Speak publicly including planning and preparation of material and effective presentation, principles of group work and group dynamics. Proofread for grammar, punctuation, spelling and typographical errors. Define problems, collect information, establish facts, and draw valid conclusions to formulate recommendations and solve a wide variety of intellectual and practical problems. Write clearly, accurately and concisely, using grammatically correct English to convey ideas in written reports, letters, memoranda, etc. Read and interpret complex technical and legal documents in English, such as codes, psychological and medical documents, manuals, etc. Organize and manage a caseload. Be flexible and tolerant in adjusting to changes in workload assignments and work under the stress of meeting deadlines. Demonstrate interpersonal techniques relating to establishing rapport, tactfulness, controlling stress, gaining confidence and dealing with emotional stress. Follow oral and written instructions. Be willing to accept and follow direction. Understand one's self and have self-control in relation to self and others (self-awareness). Establish and maintain good objective working relationships with clients to determine needs in individual situations and take an effective course of action. Analyze complex emotional and behavioral disorders and carry out treatment plans. Exercise skilled judgment in the assessment and treatment of probationers, families, and dependent children. Establish effective and productive relationships with others. Access multiple information systems in order to research pertinent data. Function in an automated work environment. Effectively utilize self-defense techniques. Effectively utilize a firearm. Effectively utilize the Department’s automated systems to record entries, update case factors, access client risk and needs information and attend training to maintain proficiency with all departmental automation systems. Skill in: Restraining an individual for the purpose of arrest and/or detention and conduct related searches. Applying restraint devices such as handcuffs. Administering first aid and CPS. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Thursday, May 9, 2024 Review of Minimum Qualifications: Friday, May 24, 2024 Review of Supplemental Questionnaire for Preliminary Background Screening: Friday, June 7, 2024 Oral Examination: Week of June 24, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/9/2024 5:00:00 PM
Introduction THIS IS A NEW CONTINUOUS EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME . Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. DESCRIPTION ALAMEDA COUNTY HEALTH Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve. Alameda County Health’s departments and programs focus on services and support that provide care for the whole person. • The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience. • The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases. • The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases. • Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities. PUBLIC HEALTH DEPARTMENT As part of Alameda County Health, the Public Health Department works in partnership with our local communities to ensure the optimal health and well-being of all people. We monitor health status and service delivery, prevent disease, mobilize communities, conduct outreach, and promote health policy and education. We actively seek partnerships and engage with the community to improve community health through a dynamic and responsive process that respects diversity, addresses health equity, and challenges us to provide for present and future generations. We are nurses, doctors, community psychologists, epidemiologists, dentists, medical social workers, physical and occupational therapists, dietitians, outreach workers, health educators, program managers, and pre-hospital care coordinators. THE POSITION Registered Nurse IIIs act as lead nurses, assist in providing direction, consultation, coordination and review of the work of professional nursing, and para-professional staff on an assigned team; precept nursing students; plan, implement, monitor and evaluate the delivery of nursing care services to individuals and communities; assist in the management of a program/project; and perform related duties as required. THE VACANCIES The current vacancies for this position are located in the Social Services Agency and in thefollowing programs of the Public Health Department; Adult Protective Services, Nurse Family Partnership, Nursing Administration, and Tuberculosis Control (TB). However, the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. ALAMEDA COUNTY PUBLIC HEALTH NURSES Public Health Nurses (PHNs) work as part of multidisciplinary teams and are embedded inside well-funded comprehensive programs to ensure that our diverse, low-income, multi-stressed individuals, families, and communities are served in holistic ways. PHNs work in multiple programs/units as case managers, community engagement specialists, consultants, coordinators, educators, health screeners, inspectors, investigators, and vaccinators, in the areas of Children’s Medical Services, Central Referral and Intake, Chronic Disease, Communicable Disease, Community Engagement, Immunization Assistance, Correctional Health, Maternal, Child and Adolescent Health, Nurse Education, Nurse Recruitment, Occupational Health, Older Adults and Public Health Emergency Preparedness and Response. The Public Health Department maintains a Memorandum of Understanding with the Alameda County Social Services Agency for the provision of PH Nursing services to clients in the Departments of Adult and Aging Services (Adult Protective Services, Public Conservator, Public Guardian, and In-Home Supportive Services) and Children and Family Services (Foster Care Assessment Center and the Medically Fragile and Services to Enhance Early Development Units). Descriptions of some of these program/units are specifically highlighted below: PROGRAM OVERVIEW Adult Protective Services (APS) and Foster Care PHNs provide nursing case management services to clients with complicated chronic medical conditions. These conditions often render the client vulnerable to ongoing abuse and neglect and at risk for additional medical emergencies, further traumatizing clients and creating cycles of recidivism. Casework may include home visits (to client's residence, hospital, board & care home, health clinic, day program or skilled nursing facility) to conduct an assessment, engagement of the client and client's informal and formal support system in accordance with the service plan of the APS Social Worker, which is designed to reduce or eliminate risk for the client. PHNs will provide health education to clients and their caregivers and/or family and will advocate on behalf of clients for access to required medical services. PHN Case Managers may recognize and coordinate care for varying stages of dementia and cognition; identifying and facilitating appropriate level of care, which could lead to out-of-home placement (such as skilled-nursing facilities, board and cares etc.); facilitating the enrollment process and care provider selection for In-Home Support Services (IHSS) or the selection of other care appropriate providers; and coordinating services, such as Meals-on-Wheels, Friendly Visitors, transportation services (i.e. Paratransit). Nurse Family Partnership Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms residing primarily in Oakland, in order to improve birth outcomes, increase self-sufficiency and improve child development. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, families receive health education and assessments, child development information and screenings and help with goal setting so that they can create better lives for their child and themselves. Nursing Administration The Nursing Administration Office sits inside of the Public Health Nursing Division and is comprised of the Central Intake and Referral Unit, Education and Professional Development Unit, Public Health Nurse Recruitment and Retention Unit, Quality Improvement and Nurse Informatics Units, and Occupational Health Unit. Public Health Nurses (PHNs) as analysts, consultants, coordinators, educators, improvement specialists, and recruiters work as part of multi-disciplinary teams in the Nursing Administration Office to advance and strengthen the role, function, and development of PH Nursing services. Staff in the Nursing Administration Office collaborate with internal and external partners in the development of policy and professional nursing standards of care that support the health of Alameda County residents. Tuberculosis Control (TB) The Tuberculosis Control program staff includes public health nurses, community health outreach workers, physicians and clerical support staff working collectively toward the program's priorities and objectives to: Ensure early identification and reporting of all persons with TB and ensure timely completion of appropriate therapy; Ensure contacts to persons with infectious TB are promptly identified, examined, and if appropriate, complete treatment for latent TB infection (LTBI); Reduce occurrence of sentinel events (pediatric TB cases and TB deaths); and Identify persons (other than contacts) with LTBI at risk for progression to TB disease, and treatment of those persons with an effective drug regimen. TB staff also consults with physicians, schools, hospital nurses and others in the community on Tuberculosis. Additionally, they monitor the number of TB cases yearly and determine other steps that need to be taken to control Tuberculosis in Alameda County. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client’s health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients’ ability to live safely in their home by evaluating the risk for institutionalization, monitoring client’s progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. IDEAL CANDIDATE The ideal candidate is an experienced public health nurse with solid clinical skills, who is a proven problem solver and effective team leader with the ability to work independently, demonstrate initiative, collaborate with community partners, and is dedicated to providing timely, courteous and knowledgeable consultation and education to clients, external community, health care partners, internal staff and team members. Additionally, the ideal candidate will possess the following competencies: Detail-oriented and able to review documentation of case management activities for accuracy and completeness Provide oversight to public health nurses who conduct case assessment/investigation, case management and care coordination services to high risk, low income Alameda County residents in their own homes, clinics, schools, or other community settings. Thrives in a rapidly-changing work environment. Able to shift direction and priorities as needed. Is proficient with entering, managing andanalyzing information from web-based information systems. Must have a commitment to providing the highest quality of services. Must be able to maintain focus and composure while responding to urgent situations requiring rapid response. Possess the ability to work with and embrace individuals from diverse backgrounds. Be an exceptional listener and analytical thinker/investigator who possesses strong written and verbal communication skills. Demonstrates competence in the following areas; analysis and assessment, interpreting and implementing policies, procedures and regulations as they relate to nursing,cultural competence, public health sciences, training, mentoring, leadership and systems thinking. This is a continuous filing exam with filing deadlines quarterly on thefourth Friday. The next filing deadlines are on the following date at 5:00 PM: February 29, 2024 May 24, 2024 August 23, 2024 November 20, 2024 February 28, 2025 MINIMUM QUALIFICATIONS Either I The equivalent of two years of full-time, recent experience within the last 5 years as a Registered Nurse II in the Alameda County classified service. Or II The equivalent of three years of full-time, recent nursing experience within the past 5 years, at a level of, or higher than, the Alameda County class of Registered Nurse II in a clinical and/or public health setting. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. License: Possession of a current and valid license to practice as a Registered Nurse in the State of California. Some positions may require a valid California Motor Vehicle Operator's license. Certificate: Possession of a valid Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) certificates issued by the American Heart Association for professional healthcare providers. Additional Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Theories, principles, procedures, techniques, standards and practices of nursing and public health nursing. Current trends in public health and public nursing. Local, State and Federal codes and regulations governing the field of nursing and public health nursing practice. Wellness to illness continuum, including major disease processes to evaluate the condition of clients, families, and/or community. Disparities in health outcomes for vulnerable populations, including socio-economic and environmental factors affecting health equity. Ten Essential Public Health Services. Principles and practices of public health education and teaching, and interviewing, assessment, and counseling techniques. Health systems, agencies, community resources and patterns of referral. Basic principles and practices of supervision and leadership. Cultural, environmental, sociological and psychological differences and problems. Safety and infection control principles, practices and methods. Quality assurance and quality improvement indicators. Control and prevention of communicable and chronic disease. Mandated reporting requirements. Medical terminology and documentation. Basic auditing skills. Ability to: Facilitate and model effective written and oral communications with attention to linguistic preferences and cultural proficiency to influence behavior and improve health. Plan, organize, assign and evaluate the work of others. Understand, interpret, explain ad apply laws, regulations, policies and written and oral direction. Exercise interpersonal sensitivity and group interaction skills to establish and maintain effective working relationships. Gather and analyze data. Problem solve and draw logical conclusions. Prioritize work and coordinate several activities to meet critical deadlines. Work independently and adapt to change. Assess the health status and concerns of clients and communities. Assess, monitor, implement and evaluate program services and operations. Exercise sound independent judgement within scope of authority and practice. Evaluate the effectiveness of nursing interactions. Provide public health nursing services and case management. Maintain patient confidentiality. Respond effectively to emergency situations. Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations and communities. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00PM, Friday, December 29, 2023 Continuous Review of Minimum Qualifications: Ongoing Screening for Best Qualified: Ongoing Civil Service Oral Examination: Ongoing Department Hiring Interviews: Ongoing *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Introduction THIS IS A NEW CONTINUOUS EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME . Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. DESCRIPTION ALAMEDA COUNTY HEALTH Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve. Alameda County Health’s departments and programs focus on services and support that provide care for the whole person. • The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience. • The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases. • The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases. • Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities. PUBLIC HEALTH DEPARTMENT As part of Alameda County Health, the Public Health Department works in partnership with our local communities to ensure the optimal health and well-being of all people. We monitor health status and service delivery, prevent disease, mobilize communities, conduct outreach, and promote health policy and education. We actively seek partnerships and engage with the community to improve community health through a dynamic and responsive process that respects diversity, addresses health equity, and challenges us to provide for present and future generations. We are nurses, doctors, community psychologists, epidemiologists, dentists, medical social workers, physical and occupational therapists, dietitians, outreach workers, health educators, program managers, and pre-hospital care coordinators. THE POSITION Registered Nurse IIIs act as lead nurses, assist in providing direction, consultation, coordination and review of the work of professional nursing, and para-professional staff on an assigned team; precept nursing students; plan, implement, monitor and evaluate the delivery of nursing care services to individuals and communities; assist in the management of a program/project; and perform related duties as required. THE VACANCIES The current vacancies for this position are located in the Social Services Agency and in thefollowing programs of the Public Health Department; Adult Protective Services, Nurse Family Partnership, Nursing Administration, and Tuberculosis Control (TB). However, the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. ALAMEDA COUNTY PUBLIC HEALTH NURSES Public Health Nurses (PHNs) work as part of multidisciplinary teams and are embedded inside well-funded comprehensive programs to ensure that our diverse, low-income, multi-stressed individuals, families, and communities are served in holistic ways. PHNs work in multiple programs/units as case managers, community engagement specialists, consultants, coordinators, educators, health screeners, inspectors, investigators, and vaccinators, in the areas of Children’s Medical Services, Central Referral and Intake, Chronic Disease, Communicable Disease, Community Engagement, Immunization Assistance, Correctional Health, Maternal, Child and Adolescent Health, Nurse Education, Nurse Recruitment, Occupational Health, Older Adults and Public Health Emergency Preparedness and Response. The Public Health Department maintains a Memorandum of Understanding with the Alameda County Social Services Agency for the provision of PH Nursing services to clients in the Departments of Adult and Aging Services (Adult Protective Services, Public Conservator, Public Guardian, and In-Home Supportive Services) and Children and Family Services (Foster Care Assessment Center and the Medically Fragile and Services to Enhance Early Development Units). Descriptions of some of these program/units are specifically highlighted below: PROGRAM OVERVIEW Adult Protective Services (APS) and Foster Care PHNs provide nursing case management services to clients with complicated chronic medical conditions. These conditions often render the client vulnerable to ongoing abuse and neglect and at risk for additional medical emergencies, further traumatizing clients and creating cycles of recidivism. Casework may include home visits (to client's residence, hospital, board & care home, health clinic, day program or skilled nursing facility) to conduct an assessment, engagement of the client and client's informal and formal support system in accordance with the service plan of the APS Social Worker, which is designed to reduce or eliminate risk for the client. PHNs will provide health education to clients and their caregivers and/or family and will advocate on behalf of clients for access to required medical services. PHN Case Managers may recognize and coordinate care for varying stages of dementia and cognition; identifying and facilitating appropriate level of care, which could lead to out-of-home placement (such as skilled-nursing facilities, board and cares etc.); facilitating the enrollment process and care provider selection for In-Home Support Services (IHSS) or the selection of other care appropriate providers; and coordinating services, such as Meals-on-Wheels, Friendly Visitors, transportation services (i.e. Paratransit). Nurse Family Partnership Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms residing primarily in Oakland, in order to improve birth outcomes, increase self-sufficiency and improve child development. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, families receive health education and assessments, child development information and screenings and help with goal setting so that they can create better lives for their child and themselves. Nursing Administration The Nursing Administration Office sits inside of the Public Health Nursing Division and is comprised of the Central Intake and Referral Unit, Education and Professional Development Unit, Public Health Nurse Recruitment and Retention Unit, Quality Improvement and Nurse Informatics Units, and Occupational Health Unit. Public Health Nurses (PHNs) as analysts, consultants, coordinators, educators, improvement specialists, and recruiters work as part of multi-disciplinary teams in the Nursing Administration Office to advance and strengthen the role, function, and development of PH Nursing services. Staff in the Nursing Administration Office collaborate with internal and external partners in the development of policy and professional nursing standards of care that support the health of Alameda County residents. Tuberculosis Control (TB) The Tuberculosis Control program staff includes public health nurses, community health outreach workers, physicians and clerical support staff working collectively toward the program's priorities and objectives to: Ensure early identification and reporting of all persons with TB and ensure timely completion of appropriate therapy; Ensure contacts to persons with infectious TB are promptly identified, examined, and if appropriate, complete treatment for latent TB infection (LTBI); Reduce occurrence of sentinel events (pediatric TB cases and TB deaths); and Identify persons (other than contacts) with LTBI at risk for progression to TB disease, and treatment of those persons with an effective drug regimen. TB staff also consults with physicians, schools, hospital nurses and others in the community on Tuberculosis. Additionally, they monitor the number of TB cases yearly and determine other steps that need to be taken to control Tuberculosis in Alameda County. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client’s health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients’ ability to live safely in their home by evaluating the risk for institutionalization, monitoring client’s progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. IDEAL CANDIDATE The ideal candidate is an experienced public health nurse with solid clinical skills, who is a proven problem solver and effective team leader with the ability to work independently, demonstrate initiative, collaborate with community partners, and is dedicated to providing timely, courteous and knowledgeable consultation and education to clients, external community, health care partners, internal staff and team members. Additionally, the ideal candidate will possess the following competencies: Detail-oriented and able to review documentation of case management activities for accuracy and completeness Provide oversight to public health nurses who conduct case assessment/investigation, case management and care coordination services to high risk, low income Alameda County residents in their own homes, clinics, schools, or other community settings. Thrives in a rapidly-changing work environment. Able to shift direction and priorities as needed. Is proficient with entering, managing andanalyzing information from web-based information systems. Must have a commitment to providing the highest quality of services. Must be able to maintain focus and composure while responding to urgent situations requiring rapid response. Possess the ability to work with and embrace individuals from diverse backgrounds. Be an exceptional listener and analytical thinker/investigator who possesses strong written and verbal communication skills. Demonstrates competence in the following areas; analysis and assessment, interpreting and implementing policies, procedures and regulations as they relate to nursing,cultural competence, public health sciences, training, mentoring, leadership and systems thinking. This is a continuous filing exam with filing deadlines quarterly on thefourth Friday. The next filing deadlines are on the following date at 5:00 PM: February 29, 2024 May 24, 2024 August 23, 2024 November 20, 2024 February 28, 2025 MINIMUM QUALIFICATIONS Either I The equivalent of two years of full-time, recent experience within the last 5 years as a Registered Nurse II in the Alameda County classified service. Or II The equivalent of three years of full-time, recent nursing experience within the past 5 years, at a level of, or higher than, the Alameda County class of Registered Nurse II in a clinical and/or public health setting. SPECIAL REQUIREMENT: In addition to meeting the minimum qualifications below, these positions require possession of a current and valid California Public Health Nursing (PHN) certificate issued by the California Board of Registered Nursing. License: Possession of a current and valid license to practice as a Registered Nurse in the State of California. Some positions may require a valid California Motor Vehicle Operator's license. Certificate: Possession of a valid Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) certificates issued by the American Heart Association for professional healthcare providers. Additional Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Theories, principles, procedures, techniques, standards and practices of nursing and public health nursing. Current trends in public health and public nursing. Local, State and Federal codes and regulations governing the field of nursing and public health nursing practice. Wellness to illness continuum, including major disease processes to evaluate the condition of clients, families, and/or community. Disparities in health outcomes for vulnerable populations, including socio-economic and environmental factors affecting health equity. Ten Essential Public Health Services. Principles and practices of public health education and teaching, and interviewing, assessment, and counseling techniques. Health systems, agencies, community resources and patterns of referral. Basic principles and practices of supervision and leadership. Cultural, environmental, sociological and psychological differences and problems. Safety and infection control principles, practices and methods. Quality assurance and quality improvement indicators. Control and prevention of communicable and chronic disease. Mandated reporting requirements. Medical terminology and documentation. Basic auditing skills. Ability to: Facilitate and model effective written and oral communications with attention to linguistic preferences and cultural proficiency to influence behavior and improve health. Plan, organize, assign and evaluate the work of others. Understand, interpret, explain ad apply laws, regulations, policies and written and oral direction. Exercise interpersonal sensitivity and group interaction skills to establish and maintain effective working relationships. Gather and analyze data. Problem solve and draw logical conclusions. Prioritize work and coordinate several activities to meet critical deadlines. Work independently and adapt to change. Assess the health status and concerns of clients and communities. Assess, monitor, implement and evaluate program services and operations. Exercise sound independent judgement within scope of authority and practice. Evaluate the effectiveness of nursing interactions. Provide public health nursing services and case management. Maintain patient confidentiality. Respond effectively to emergency situations. Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations and communities. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' application to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00PM, Friday, December 29, 2023 Continuous Review of Minimum Qualifications: Ongoing Screening for Best Qualified: Ongoing Civil Service Oral Examination: Ongoing Department Hiring Interviews: Ongoing *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Required to apply: A valid California Motor Vehicle Class C Driver’s License. Candidates must have a clean driving record from the past three years. A clean driving record consist of no moving violations. The DMV printout must be dated within the 25 days of this recruitment. Computer printouts will not be accepted. Must be attached: Department of Motor Vehicle official printout showing a clean driving record for 3 years. Please submit all attachments under the RESUME tab, which can only accept one (1) file.Only the following file types may be uploaded: .doc, .jpg, .pdf, .xls, .txt, .rtf. You may also email the analyst a scanned copy of the required document. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRE WILL ONLY BE ACCEPTED ONLINE. DESCRIPTION TH E AGENCY The mission of Public Works is to enhance the quality of life for the people of Alameda County by providing a safe, well-maintained, and lasting public works infrastructure through accessible, responsive and effective services. Public services provided by the Alameda County Public Works Agency include flood and storm water pollution control, transportation planning and design, roadway and flood control maintenance and inspection, and construction and building inspections. The goals of the Agency are to keep roads safe and well maintained, provide the highest level of flood protection, provide service levels that optimize infrastructure life cycles, minimize deferred maintenance, ensure that development and construction adhere to applicable State and County rules, optimize disaster preparedness, response and recover, ensure that the Agency’s operations and services minimize negative impacts on the environment, and sustain and advance County and Agency programs through a vital business and administrative support system. For more information about the Alameda County Public Works Agency, please visit their website at www.acgov.org/pwa. THE POSITION This series specification describes three levels of Public Works Inspector, Facilities. Incumbents receive close supervision at the lower level and work under general direction at the upper levels. The Public Works Inspectors, Facilities, inspect and evaluate existing flood control facilities including channels, pipes and culverts, tide gates, levees, etc.; prepares reports and recommendations for any necessary corrections; responds to 24-hour hazardous material spills in Alameda County; utilizes the equipment necessary to work safely underground; and may be responsible for inspecting maintenance contract work such as tree trimming/removals, installation of various pipe, earth-work grading, minor concrete work and fence repairs and installations. At the III level only, incumbents also inspect roadways and related facilities and improvements. The Public Works Inspector, Facilities, are primarily responsible for inspecting existing flood control facilities, pavements and drainage of County maintained roads for functional adequacy and public safety. Occasionally, incumbents at the III level only will also inspect new construction of capital projects, repairs and improvements to flood control facilities, roads, highways and water supply systems, overseeing the work of outside contractors. Further, the option of Public Works Inspector, Facilities, at all levels, is distinguished from the Public Works Inspector, Construction in that incumbents of this option are required to respond to hazardous material spills and possess a Hazardous Waste Operations and Emergency Response First Responder Awareness or Operations Certificate from the State of California. Public Works Inspectors III, Facilities, are considered the advanced journey level and lead inspectors for the facilities inspections having full responsibility for their assigned facility inspections. Additionally, incumbents of Public Works Inspector III, Facilities, have lead responsibility during underground inspections, and are regularly assigned inspection and hazardous material spill projects that require a higher level of expertise than those assigned to the lower levels in the series. For more detailed information about the job classification, visit : PUBLIC WORKS INSPECTOR III, FACILITIES (#2172) MINIMUM QUALIFICATIONS Either I The equivalent of two years full time experience as a Public Works Inspector II, Facilities, or an equivalent or higher-level class in the Alameda County service. OR II The equivalent of four years full time experience in increasingly responsible and varied sub-professional civil engineering experience at least two years of which included flood control or water distribution facilities inspection. Special Certificate: Within six months of employment, Public Works Inspectors must meet Operations Level or higher training requirements and/or competencies sufficient to respond, recognize and manage hazardous materials cleanup. These requirements are typically met by possession Hazardous Water Operations and Emergency Response (HAZWOPER) First Responder Operations (FRO) level certification. HAZWOPER FRO training requirements and competencies are defined in the California Codes of Regulations Title 8, Section 5192 (q) (6) (B) or 29CCR 1910.120 (q) (6) (i). License (required for all levels): Possess and maintain a valid California Motor Vehicle Class C Driver’s License. Candidates must submit evidence from the DMV showing current status of their license at the time of application and at time of hire and must have a clean driving record for the previous three-year period. KNOWLEDGE AND SKILLS Knowledge of: • Office methods and procedures, including filing and record keeping practices. • Basic design and construction methods and materials for flood control facilities and roadways. • Field engineering investigation procedures. • Mathematics including trigonometry and standards methods and equipment used in flood control facility maintenance and basic engineering drafting procedures. • Pavement inspection and the County Pavement Management System and other maintenance management systems. • Hazardous materials response and sampling procedures. • OSHA rules and regulations. • Public Works construction practices drawings, specifications and labor compliance laws. • Computer applications and software related to the work. Ability to: • Prepare complete and comprehensive written reports. • Operate a computer and other standard office equipment. • Analyze rules and regulations for the preparation of maintenance permits. • Analyze and interpret plans, drawings, specifications, codes, technical manuals and maps. • Maintain effective working relationships with property owners, other public agencies and others. • Inspect pavement and maintenance contract projects. • Prepare drawings for as builts; change orders and maintenance contract projects. • Operate gas detection meters and hazardous materials sampling devices. • Train personnel and take lead responsibility of inspection teams. • Operate a variety of equipment such as camera, calculator, two-way radio and telephone. • Walk on steep slopes, slippery surfaces and climb ladders. • Work independently in the field. • Safely work in all kinds of weather day or night. • Communicate clearly and effectively in English, both written and oral. • Maintain composure during stressful situations and make good decisions. • Train and provide field supervision to assigned personnel. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to determine the best qualified.Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN Deadline for Filing: 5:00:00 p.m., Monday, May 6, 2024 Review of Minimum Qualifications: by May 10, 2024 Review of Questionnaire for Best Qualified: by June 14, 2024 Oral Examination: * Week of June 24, 2024 Department Selection Interview: Early August 2024 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org, Noreplyalamedacountyhr@acgov.org, and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Erika Beams, Human Resources Analyst Human Resource Services Division, County of Alameda Analyst Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/6/2024 5:00:00 PM
Apr 11, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Required to apply: A valid California Motor Vehicle Class C Driver’s License. Candidates must have a clean driving record from the past three years. A clean driving record consist of no moving violations. The DMV printout must be dated within the 25 days of this recruitment. Computer printouts will not be accepted. Must be attached: Department of Motor Vehicle official printout showing a clean driving record for 3 years. Please submit all attachments under the RESUME tab, which can only accept one (1) file.Only the following file types may be uploaded: .doc, .jpg, .pdf, .xls, .txt, .rtf. You may also email the analyst a scanned copy of the required document. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRE WILL ONLY BE ACCEPTED ONLINE. DESCRIPTION TH E AGENCY The mission of Public Works is to enhance the quality of life for the people of Alameda County by providing a safe, well-maintained, and lasting public works infrastructure through accessible, responsive and effective services. Public services provided by the Alameda County Public Works Agency include flood and storm water pollution control, transportation planning and design, roadway and flood control maintenance and inspection, and construction and building inspections. The goals of the Agency are to keep roads safe and well maintained, provide the highest level of flood protection, provide service levels that optimize infrastructure life cycles, minimize deferred maintenance, ensure that development and construction adhere to applicable State and County rules, optimize disaster preparedness, response and recover, ensure that the Agency’s operations and services minimize negative impacts on the environment, and sustain and advance County and Agency programs through a vital business and administrative support system. For more information about the Alameda County Public Works Agency, please visit their website at www.acgov.org/pwa. THE POSITION This series specification describes three levels of Public Works Inspector, Facilities. Incumbents receive close supervision at the lower level and work under general direction at the upper levels. The Public Works Inspectors, Facilities, inspect and evaluate existing flood control facilities including channels, pipes and culverts, tide gates, levees, etc.; prepares reports and recommendations for any necessary corrections; responds to 24-hour hazardous material spills in Alameda County; utilizes the equipment necessary to work safely underground; and may be responsible for inspecting maintenance contract work such as tree trimming/removals, installation of various pipe, earth-work grading, minor concrete work and fence repairs and installations. At the III level only, incumbents also inspect roadways and related facilities and improvements. The Public Works Inspector, Facilities, are primarily responsible for inspecting existing flood control facilities, pavements and drainage of County maintained roads for functional adequacy and public safety. Occasionally, incumbents at the III level only will also inspect new construction of capital projects, repairs and improvements to flood control facilities, roads, highways and water supply systems, overseeing the work of outside contractors. Further, the option of Public Works Inspector, Facilities, at all levels, is distinguished from the Public Works Inspector, Construction in that incumbents of this option are required to respond to hazardous material spills and possess a Hazardous Waste Operations and Emergency Response First Responder Awareness or Operations Certificate from the State of California. Public Works Inspectors III, Facilities, are considered the advanced journey level and lead inspectors for the facilities inspections having full responsibility for their assigned facility inspections. Additionally, incumbents of Public Works Inspector III, Facilities, have lead responsibility during underground inspections, and are regularly assigned inspection and hazardous material spill projects that require a higher level of expertise than those assigned to the lower levels in the series. For more detailed information about the job classification, visit : PUBLIC WORKS INSPECTOR III, FACILITIES (#2172) MINIMUM QUALIFICATIONS Either I The equivalent of two years full time experience as a Public Works Inspector II, Facilities, or an equivalent or higher-level class in the Alameda County service. OR II The equivalent of four years full time experience in increasingly responsible and varied sub-professional civil engineering experience at least two years of which included flood control or water distribution facilities inspection. Special Certificate: Within six months of employment, Public Works Inspectors must meet Operations Level or higher training requirements and/or competencies sufficient to respond, recognize and manage hazardous materials cleanup. These requirements are typically met by possession Hazardous Water Operations and Emergency Response (HAZWOPER) First Responder Operations (FRO) level certification. HAZWOPER FRO training requirements and competencies are defined in the California Codes of Regulations Title 8, Section 5192 (q) (6) (B) or 29CCR 1910.120 (q) (6) (i). License (required for all levels): Possess and maintain a valid California Motor Vehicle Class C Driver’s License. Candidates must submit evidence from the DMV showing current status of their license at the time of application and at time of hire and must have a clean driving record for the previous three-year period. KNOWLEDGE AND SKILLS Knowledge of: • Office methods and procedures, including filing and record keeping practices. • Basic design and construction methods and materials for flood control facilities and roadways. • Field engineering investigation procedures. • Mathematics including trigonometry and standards methods and equipment used in flood control facility maintenance and basic engineering drafting procedures. • Pavement inspection and the County Pavement Management System and other maintenance management systems. • Hazardous materials response and sampling procedures. • OSHA rules and regulations. • Public Works construction practices drawings, specifications and labor compliance laws. • Computer applications and software related to the work. Ability to: • Prepare complete and comprehensive written reports. • Operate a computer and other standard office equipment. • Analyze rules and regulations for the preparation of maintenance permits. • Analyze and interpret plans, drawings, specifications, codes, technical manuals and maps. • Maintain effective working relationships with property owners, other public agencies and others. • Inspect pavement and maintenance contract projects. • Prepare drawings for as builts; change orders and maintenance contract projects. • Operate gas detection meters and hazardous materials sampling devices. • Train personnel and take lead responsibility of inspection teams. • Operate a variety of equipment such as camera, calculator, two-way radio and telephone. • Walk on steep slopes, slippery surfaces and climb ladders. • Work independently in the field. • Safely work in all kinds of weather day or night. • Communicate clearly and effectively in English, both written and oral. • Maintain composure during stressful situations and make good decisions. • Train and provide field supervision to assigned personnel. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to determine the best qualified.Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN Deadline for Filing: 5:00:00 p.m., Monday, May 6, 2024 Review of Minimum Qualifications: by May 10, 2024 Review of Questionnaire for Best Qualified: by June 14, 2024 Oral Examination: * Week of June 24, 2024 Department Selection Interview: Early August 2024 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org, Noreplyalamedacountyhr@acgov.org, and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Erika Beams, Human Resources Analyst Human Resource Services Division, County of Alameda Analyst Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/6/2024 5:00:00 PM
Alameda County
San Leandro, California, United States
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the following dates at 5:00:00 PM: January 31, 2024 March 29, 2024 May 31, 2024 July 31, 2024 September 30, 2024 December 2, 2024 ***If you have previously applied or started an application for the Juvenile Institutional Officer Associate,Examination #23-6214-02 , to reapply for this recruitment, please contact the examination analyst, Tracy Gonzalez, at Tracy.Gonzalez@acgov.org to have your previous application released back to you.*** *The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., oral exam), may reapply sixty (60) days from the exam date.* MEN, WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY. Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. Please read the recruitment announcement in its entirety for important dates and information. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE DEPARTMENT The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community org anizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION Under close supervision, learns the principles and techniques of youth group work; assists in the supervision of a group of youth detained in Juvenile Hall or other Probation Department facilities; and, performs related work as required. Positions in this class work primarily at Juvenile Hall but may work in one of several Probation Department facilities as assigned by management. Incumbents are assigned tasks of a well-defined nature and their supervision lessens as they become more experienced. Incumbents may be required to work any shift, any day of the week. Incumbents also exercise care and custodial functions over a unit, dormitory and/or individual rooms. This class is distinguished from the Juvenile Institutional Officer classification in that the latter is the journey level class performing the full range of activities associated with youth group work. Incumbents will flex promote to Juvenile Institutional Officer after successful completion of all requirements of a 12-month probationary period. Appointment at the Juvenile Institutional Officer Associate level will not exceed one year. For more detailed information about the job classification, visit: Juvenile Institutional Officer Associate (#6214) . To learn more about the exciting work of our Juvenile Institutional Officers, please watch the short video below. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months full time experience as a Juvenile Institutional Officer Intermittent in the Alameda County classified service. OR II Experience : The equivalent of one year of full time experience involving the organization, direction, or supervision of youth groups in correctional counseling, or in a recreational or correctional setting. OR III Education : A minimum of ten college or university level courses which may be expected to provide knowledge and skills required for this position. These courses must be equal to or greater than 30 semester units or 45 quarter units successfully completed. Coursework in the field of social sciences is highly desirable. License : Possession of a valid California Motor Vehicle Operator's license. May be required to obtain a Class "B" driver's license. A good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. Special Requirements : Persons appointed to positions in this class in the Probation Department must meet the minimum standards for Peace Officer Section 1031 Government Code. Applicants are not required to be a US citizen, but must be legally authorized to work in the United States under federal law (Per SB 960). A thorough background investigation will be made of all prospective Juvenile Institutional Officers. Any felony conviction is disqualifying. Applicants must be at least 21 years of age at the time of appointment. Applicants must have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California High School proficiency examination. Applicants must be found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of a Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Applicants will be fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal records. Within the prescribed time limit after date of appointment, satisfactory completion of training for Juvenile Institutional Officer as specified by the California Board of State and Community Corrections, Peace Officer Standards and Training PC 832, PC 6035 and PC 6036 as required, and any other training required under law. Incumbents must be available to work all shifts and locations. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Awareness of the cultural groups present in Alameda County. General emotional and behavioral patterns of both delinquent and non-delinquent youth and the causes of juvenile delinquency. Leadership techniques for directing or supervising work or leisure time activities. Community resources. First aid practices. Acceptable general health care and housekeeping methods. Security, inspection and safety necessary in a secure/non secure facility. Department facilities. Juvenile laws and departmental rules and regulations. Skill in : Restraining youth. Administering first aid. Applying restraint devices such as handcuffs, etc. Proper use and deployment of Olerosin Capsicum (OC). Ability to : Respond appropriately to hostile and aggressive behavior. Secure the respect and confidence of youth. Establish effective working relationships with supervisors and fellow workers. Communicate effectively orally and in writing. Organize and supervise structured recreational and housekeeping activities appropriate to a detention setting and counseling, both in groups and with individuals. Work successfully with people from a variety of ethnic and cultural backgrounds. Diffuse crisis situations in a calm and positive manner. Work effectively with youth, physically, or emotionally handicapped minors, and hostile or irate persons. Make constructive and appropriate decisions. Exercise sound judgment. All staff are expected to be fully alert while on duty. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. A written examination which will be pass/fail. Those candidates attaining a passing score on the written exam will move on to the next step in the examination process. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: For applications submitted by the March 29, 2024 filing deadline Deadline for Filing: Continuous Review of Minimum Qualifications: Continuous Review of Supplemental Questionnaire for Preliminary Background Screening: Continuous Virtual Written Examination: Week of May 6, 2024 Oral Examination: Week of May 27, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary **updated 4/12/24, TG Continuous: All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5:00pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. This is a new continuous examination. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to the examination score. *** The upcoming test dates below applies to applications received by the March 29, 2024 filing deadline*** Monday, June 10, 2024: Review of Applications for Minimum Qualifications Tuesday, June 18, 2024: Review of Supplemental Questionnaire for Preliminary Background Screening Week of July 8 , 2024 : Written Examination: Applicants that meet minimum qualifications and pass the initial backgrounds screening will be invited to take the State of California Corrections Standards Authority's examination for Juvenile Corrections Officers. Week of August 5, 2024 : Oral Examination Interviews:Those passing the written exam will be invited to participate in an evaluation conducted by an interview panel (the oral exam may include situational exercises). Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the following dates at 5:00:00 PM: January 31, 2024 March 29, 2024 May 31, 2024 July 31, 2024 September 30, 2024 December 2, 2024 ***If you have previously applied or started an application for the Juvenile Institutional Officer Associate,Examination #23-6214-02 , to reapply for this recruitment, please contact the examination analyst, Tracy Gonzalez, at Tracy.Gonzalez@acgov.org to have your previous application released back to you.*** *The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., oral exam), may reapply sixty (60) days from the exam date.* MEN, WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY. Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. Please read the recruitment announcement in its entirety for important dates and information. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE DEPARTMENT The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community org anizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION Under close supervision, learns the principles and techniques of youth group work; assists in the supervision of a group of youth detained in Juvenile Hall or other Probation Department facilities; and, performs related work as required. Positions in this class work primarily at Juvenile Hall but may work in one of several Probation Department facilities as assigned by management. Incumbents are assigned tasks of a well-defined nature and their supervision lessens as they become more experienced. Incumbents may be required to work any shift, any day of the week. Incumbents also exercise care and custodial functions over a unit, dormitory and/or individual rooms. This class is distinguished from the Juvenile Institutional Officer classification in that the latter is the journey level class performing the full range of activities associated with youth group work. Incumbents will flex promote to Juvenile Institutional Officer after successful completion of all requirements of a 12-month probationary period. Appointment at the Juvenile Institutional Officer Associate level will not exceed one year. For more detailed information about the job classification, visit: Juvenile Institutional Officer Associate (#6214) . To learn more about the exciting work of our Juvenile Institutional Officers, please watch the short video below. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months full time experience as a Juvenile Institutional Officer Intermittent in the Alameda County classified service. OR II Experience : The equivalent of one year of full time experience involving the organization, direction, or supervision of youth groups in correctional counseling, or in a recreational or correctional setting. OR III Education : A minimum of ten college or university level courses which may be expected to provide knowledge and skills required for this position. These courses must be equal to or greater than 30 semester units or 45 quarter units successfully completed. Coursework in the field of social sciences is highly desirable. License : Possession of a valid California Motor Vehicle Operator's license. May be required to obtain a Class "B" driver's license. A good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. Special Requirements : Persons appointed to positions in this class in the Probation Department must meet the minimum standards for Peace Officer Section 1031 Government Code. Applicants are not required to be a US citizen, but must be legally authorized to work in the United States under federal law (Per SB 960). A thorough background investigation will be made of all prospective Juvenile Institutional Officers. Any felony conviction is disqualifying. Applicants must be at least 21 years of age at the time of appointment. Applicants must have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California High School proficiency examination. Applicants must be found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of a Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Applicants will be fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal records. Within the prescribed time limit after date of appointment, satisfactory completion of training for Juvenile Institutional Officer as specified by the California Board of State and Community Corrections, Peace Officer Standards and Training PC 832, PC 6035 and PC 6036 as required, and any other training required under law. Incumbents must be available to work all shifts and locations. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Awareness of the cultural groups present in Alameda County. General emotional and behavioral patterns of both delinquent and non-delinquent youth and the causes of juvenile delinquency. Leadership techniques for directing or supervising work or leisure time activities. Community resources. First aid practices. Acceptable general health care and housekeeping methods. Security, inspection and safety necessary in a secure/non secure facility. Department facilities. Juvenile laws and departmental rules and regulations. Skill in : Restraining youth. Administering first aid. Applying restraint devices such as handcuffs, etc. Proper use and deployment of Olerosin Capsicum (OC). Ability to : Respond appropriately to hostile and aggressive behavior. Secure the respect and confidence of youth. Establish effective working relationships with supervisors and fellow workers. Communicate effectively orally and in writing. Organize and supervise structured recreational and housekeeping activities appropriate to a detention setting and counseling, both in groups and with individuals. Work successfully with people from a variety of ethnic and cultural backgrounds. Diffuse crisis situations in a calm and positive manner. Work effectively with youth, physically, or emotionally handicapped minors, and hostile or irate persons. Make constructive and appropriate decisions. Exercise sound judgment. All staff are expected to be fully alert while on duty. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. A written examination which will be pass/fail. Those candidates attaining a passing score on the written exam will move on to the next step in the examination process. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: For applications submitted by the March 29, 2024 filing deadline Deadline for Filing: Continuous Review of Minimum Qualifications: Continuous Review of Supplemental Questionnaire for Preliminary Background Screening: Continuous Virtual Written Examination: Week of May 6, 2024 Oral Examination: Week of May 27, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary **updated 4/12/24, TG Continuous: All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5:00pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. This is a new continuous examination. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to the examination score. *** The upcoming test dates below applies to applications received by the March 29, 2024 filing deadline*** Monday, June 10, 2024: Review of Applications for Minimum Qualifications Tuesday, June 18, 2024: Review of Supplemental Questionnaire for Preliminary Background Screening Week of July 8 , 2024 : Written Examination: Applicants that meet minimum qualifications and pass the initial backgrounds screening will be invited to take the State of California Corrections Standards Authority's examination for Juvenile Corrections Officers. Week of August 5, 2024 : Oral Examination Interviews:Those passing the written exam will be invited to participate in an evaluation conducted by an interview panel (the oral exam may include situational exercises). Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Introduction NOW OFFERING $15,000 HIRING BONUS* *Effective August 9, 2020, paid incrementally over 4 years THIS IS A NEWCONTINUOUSEXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications and supplemental questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the first Friday of each month . WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. If you have previously applied or started an application for the Deputy Sheriff II (Lateral) , Examination #23-8604-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION . The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * Please read the announcement in its entirety for important dates and information. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, andits Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a current budget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy, and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Deputy Sheriffs, under general supervision at the higher level (Deputy Sheriff II), and close supervision at the lower level (Deputy Sheriff I), supervise the work and conduct of inmates in a county correctional institution; patrol an area and enforce law and order; receive and serve civil process; maintain order in courts; assist with special investigations; investigates circumstances surrounding death in cases referred to Coroner; under direction, coordinate emergency services programs and volunteer activities; and do related work as required. For more detailed information about the job classification, visit: Deputy Sheriff II (#8604) . MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of eighteen (18) months of experience as a Deputy Sheriff I in the Alameda County classified Service and possession of a California Peace Officer Standards and Training (POST) Basic certificate. OR II Experience: A minimum of 36 months full-time experience as a Peace Officer in a California law enforcement agency (municipal or state police department, Sheriff’s department, or California Highway Patrol) with a separation date within 36 months of application date and possession of a California POST Basic certificate. OR III Experience: A minimum of 36 months full-time experience as a peace officer in a law enforcement agency outside of California and possession of a valid Basic Course Waiver (BCW) issued by California POST. AND License : Valid California State Motor Vehicle Operator's license by date of appointment. Age : Must be at least 21 years of age at time of appointment. Citizenship : Candidates are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (SB 960). Special Requirement : Federal law and County policy requires that certain positions in the class of Deputy Sheriff I, which require a commercial driver's license and the performance of duties defined as "safety sensitive," are subject to post-offer/pre-placement/pre-duty, reasonable suspicion, post-accident, random, return-to-duty and follow-up drug and alcohol testing. A thorough background investigation will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. Physical Requirement : Hearing must be normal in each ear. Using both eyes, must have far vision of at least 20/100 without glasses, correctable to 20/20 with glasses. Must be free from color blindness and permanent abnormality in either eye. These standards are confined to far vision and color vision. There are additional standards which may apply to other possible specific visual deficiencies. Applicants must be in excellent physical condition with above average strength, endurance, and agility and must meet California POST approved safety member physical standards. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcementof an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates must possess the following competencies: Ability to : Read, understand, interpret and apply department policies, rules, laws, and ordinances pertaining to law enforcement work. Write clear, concise comprehensive reports. Accurately observe and remember names, faces, numbers, and events. Establish and maintain effective working relations with others. Exert physical force in the apprehension of suspects and in the saving of lives and property. Use good judgment in emergency or critical situations. Identify and address issues, problems, and opportunities. Interact with others in a way that gives them confidence in one’s intentions. Work effectively even when under stress or experiencing conflict. Communicate clearly and concisely verbally and in writing. Perform routine clerical and record keeping duties. Quickly learn and apply the rules, procedures, laws, and regulations relevant to the work. EXAMINATION COMPONENTS ***IMPORTANT TESTING INFORMATION - PLEASE READ IN ITS ENTIRETY*** Applicants must complete the Physical Abilities Test (PAT)/Work Sample Test Battery (WSTB). The acceptable pass point for the PAT/WSTB is 320 . Valid WSTB scores must be on the agency's letterhead and reflect the date of the test. Scores are valid for one year from the test date. Valid PAT/WSTB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . In order to be invited to the oral examination, applicants must submit a WSTB score. Failure to submit a valid WSTB score will prevent applicants from moving forward in the recruitment process. Applicants who have not taken the WSTB exam may take the exam with the Alameda County Sheriff's Office. To view upcoming test dates andregister, please visit: PELLETB and PAT/WSTB Test Registration . Pick "PAT/WSTB" from the drop-down menu. Test scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications and supplemental questionnaires to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. * 2) An Oral Examination which will be weighted as 100% of the applicant's final examination score. 3) A thorough Background Investigation and Psychological Examination will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. *Applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the April 5, 2024* , filing deadline. Deadline for Filing: Continuous Review of Applications and Supplemental Questionnaires for Minimum Qualification: Continuous Oral Exam *Week of April 29, 2024 *Updated 3/4/2024 Continuous: We will accept applications during thisperiod . All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. IMPORTANT: In addition to a completed application, applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. PAT/WTSB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Applicants will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction NOW OFFERING $15,000 HIRING BONUS* *Effective August 9, 2020, paid incrementally over 4 years THIS IS A NEWCONTINUOUSEXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary, and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications and supplemental questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the first Friday of each month . WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. If you have previously applied or started an application for the Deputy Sheriff II (Lateral) , Examination #23-8604-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION . The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * Please read the announcement in its entirety for important dates and information. DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, andits Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a current budget of approximately $600 million and has over 1600 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy, and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner's Bureau Operating full-service criminalistics laboratory Performing Civil Process Operating a County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Deputy Sheriffs, under general supervision at the higher level (Deputy Sheriff II), and close supervision at the lower level (Deputy Sheriff I), supervise the work and conduct of inmates in a county correctional institution; patrol an area and enforce law and order; receive and serve civil process; maintain order in courts; assist with special investigations; investigates circumstances surrounding death in cases referred to Coroner; under direction, coordinate emergency services programs and volunteer activities; and do related work as required. For more detailed information about the job classification, visit: Deputy Sheriff II (#8604) . MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of eighteen (18) months of experience as a Deputy Sheriff I in the Alameda County classified Service and possession of a California Peace Officer Standards and Training (POST) Basic certificate. OR II Experience: A minimum of 36 months full-time experience as a Peace Officer in a California law enforcement agency (municipal or state police department, Sheriff’s department, or California Highway Patrol) with a separation date within 36 months of application date and possession of a California POST Basic certificate. OR III Experience: A minimum of 36 months full-time experience as a peace officer in a law enforcement agency outside of California and possession of a valid Basic Course Waiver (BCW) issued by California POST. AND License : Valid California State Motor Vehicle Operator's license by date of appointment. Age : Must be at least 21 years of age at time of appointment. Citizenship : Candidates are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (SB 960). Special Requirement : Federal law and County policy requires that certain positions in the class of Deputy Sheriff I, which require a commercial driver's license and the performance of duties defined as "safety sensitive," are subject to post-offer/pre-placement/pre-duty, reasonable suspicion, post-accident, random, return-to-duty and follow-up drug and alcohol testing. A thorough background investigation will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. Physical Requirement : Hearing must be normal in each ear. Using both eyes, must have far vision of at least 20/100 without glasses, correctable to 20/20 with glasses. Must be free from color blindness and permanent abnormality in either eye. These standards are confined to far vision and color vision. There are additional standards which may apply to other possible specific visual deficiencies. Applicants must be in excellent physical condition with above average strength, endurance, and agility and must meet California POST approved safety member physical standards. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcementof an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates must possess the following competencies: Ability to : Read, understand, interpret and apply department policies, rules, laws, and ordinances pertaining to law enforcement work. Write clear, concise comprehensive reports. Accurately observe and remember names, faces, numbers, and events. Establish and maintain effective working relations with others. Exert physical force in the apprehension of suspects and in the saving of lives and property. Use good judgment in emergency or critical situations. Identify and address issues, problems, and opportunities. Interact with others in a way that gives them confidence in one’s intentions. Work effectively even when under stress or experiencing conflict. Communicate clearly and concisely verbally and in writing. Perform routine clerical and record keeping duties. Quickly learn and apply the rules, procedures, laws, and regulations relevant to the work. EXAMINATION COMPONENTS ***IMPORTANT TESTING INFORMATION - PLEASE READ IN ITS ENTIRETY*** Applicants must complete the Physical Abilities Test (PAT)/Work Sample Test Battery (WSTB). The acceptable pass point for the PAT/WSTB is 320 . Valid WSTB scores must be on the agency's letterhead and reflect the date of the test. Scores are valid for one year from the test date. Valid PAT/WSTB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . In order to be invited to the oral examination, applicants must submit a WSTB score. Failure to submit a valid WSTB score will prevent applicants from moving forward in the recruitment process. Applicants who have not taken the WSTB exam may take the exam with the Alameda County Sheriff's Office. To view upcoming test dates andregister, please visit: PELLETB and PAT/WSTB Test Registration . Pick "PAT/WSTB" from the drop-down menu. Test scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications and supplemental questionnaires to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. * 2) An Oral Examination which will be weighted as 100% of the applicant's final examination score. 3) A thorough Background Investigation and Psychological Examination will be made of all prospective Deputy Sheriffs. A record of any felony conviction will result in disqualification. *Applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the April 5, 2024* , filing deadline. Deadline for Filing: Continuous Review of Applications and Supplemental Questionnaires for Minimum Qualification: Continuous Oral Exam *Week of April 29, 2024 *Updated 3/4/2024 Continuous: We will accept applications during thisperiod . All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. IMPORTANT: In addition to a completed application, applicants must submit a valid PAT/WSTB score in order to move forward in the recruitment process. PAT/WTSB scores must be submitted to the recruitment analyst, Elaine Lemi, at elaine.lemi@acgov.org . Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Applicants will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This is a continuous filing exam with filing deadlines on the first Tuesday of each month at 5:00 PM. The upcoming filing deadlines are as follows: Tuesday, February 6, 2024 Tuesday, April 2, 2024 Tuesday, June 4, 2024 Tuesday, August 6, 2024 Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Applications received after the filing deadline will be considered for the next testing cycle. If you have previously applied or started an application for the Emergency Services Dispatcher I , Examination #23-1882-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner’s Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating the County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Under close supervision, to receive training in public safety, emergency compliant taking and radio dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety operations, including Sheriff's Patrol, Fire, Medical, Animal Control Services and Local Government; and to perform related work as required. This is an entry-level classification in the Dispatcher series which is flexibly staffed to the class of Emergency Services Dispatcher II. Emergency Services Dispatchers I work in the Sheriff's Office Emergency Services Dispatch Center and receive on-the-job training. After satisfactory completion of the training period, employees are expected to qualify for appointment to the next higher class of Emergency Services Dispatcher II. For more detailed information about the job classification, visit: Emergency Services Dispatcher I (#1882) . MINIMUM QUALIFICATIONS Either I Experience: The equivalent of six months of experience in the class of Clerk II or an equivalent or higher level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) (Experience must have included public contact.) Or II Experience: The equivalent of six months of general clerical experience that involved public contact and completion of a public safety dispatch training course from an accredited school. Or III The equivalent of six months of general dispatching experience (such as ambulance, service vehicles, etc.). Or IV The equivalent of one year of general clerical experience that involved public contact. Special Requirements: 1. Hearing must be normal in each ear. 2. Ability to type 40 words per minute. 3. A thorough background investigation will be made of all prospective candidates including a psychological exam. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • The highways, main streets, major buildings and geography of Alameda County. • Simple record keeping. Ability to: • Read, write and alphabetize. • Follow written and oral instructions. • Retain oral information. • Learn the operation of two-way radio and telephone communications equipment. • Speak clearly and concisely in a well-modulated voice. • Learn to dispatch public safety equipment in an effective manner. • Deal tactfully with the public. • React with sound judgment under stress and emergency situations while doing several tasks simultaneously. • Learn statutes, rules and regulations applicable to communications. • Learn to operate electronic data terminals. • Listen and clarify incoming calls to extract pertinent information. • Write detailed reports. • Condense a message into a clear written passage. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications to verity possession of minimum requirements. Those applicants who meet minimum qualifications for the class will move onto the next examination component. 2) Applicants that meet the minimum qualifications for the position will be invited to take aperformance examination which is includes a typing test and the CritiCall test. CritiCall is a software that tests job-related knowledge, skills, abilities and competencies critical for public safety dispatchers. The following are some of the areas CritiCall will assess (please note, the following is just an example of areas CritiCall tests for and is not necessarily the components candidates will be tested on): reasoning, stress tolerance, decision making & judgment, multitasking, prioritization, map reading, memory recall, comprehension, probability, data entry and decision-making. For more information regarding the CritiCall test, applicants may visit their website at: https://criticall911.com/dispatcher-testing/applicants/ . Applicants who pass the CritiCall test will be invited to the oral examination. 3) The oral examination will be weighted as 100% of the applicant's final score. Applicants who pass the oral examination will be placed on a list of candidates that are eligible to be referred to a background investigation, the final step in the examination process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website: www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the *April 2, 2024 , filing deadline. Deadline for Filing: *Tuesday, April 2, 2024, at 5:00 PM Review of Applications for Minimum Qualifications: *Tuesday, April 9, 2024 Typing Test and CritiCall Performance Exam: *Friday, April 12, 2024 - Monday, April 22, 2024, 2:00 PM Oral Examination: *Wednesday, May 8, 2024, and Thursday, May 9, 2024 *Updated 3/15/2024 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 08, 2024
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This is a continuous filing exam with filing deadlines on the first Tuesday of each month at 5:00 PM. The upcoming filing deadlines are as follows: Tuesday, February 6, 2024 Tuesday, April 2, 2024 Tuesday, June 4, 2024 Tuesday, August 6, 2024 Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Applications received after the filing deadline will be considered for the next testing cycle. If you have previously applied or started an application for the Emergency Services Dispatcher I , Examination #23-1882-01 , please contact the examination analyst, Elaine Lemi, at elaine.lemi@acgov.org to reapply. In order to reapply, you must contact the analyst to have your previous application released back to you. DO NOT SUBMIT A DUPLICATE APPLICATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., written, oral exam), may reapply sixty (60) days from the exam date. * DESCRIPTION ABOUT THE ALAMEDA COUNTY SHERIFF'S OFFICE The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC). The Sheriff's Office has a currentbudget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff April Luckett-Fahimi, Assistant Sheriffs Emmanuel Christy and Daniel McNaughton. The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following: Providing security to the Consolidated Superior Courts Operating the Coroner’s Bureau Operating a full-service criminalistics laboratory Performing Civil Process Operating the County Jail (Santa Rita) Operating the County Office of Emergency Services Providing patrol and investigative services to the unincorporated areas of Alameda County Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin,Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [ Sheriff's Academy website ] Providing Fish and Game enforcement Project Director of the Narcotics Task Force Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force Operating a Marine Patrol Unit in the San Francisco Bay waters. For more detailed information about the agency, visit: Alameda County's Sheriff's Office . THE POSITION Under close supervision, to receive training in public safety, emergency compliant taking and radio dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety operations, including Sheriff's Patrol, Fire, Medical, Animal Control Services and Local Government; and to perform related work as required. This is an entry-level classification in the Dispatcher series which is flexibly staffed to the class of Emergency Services Dispatcher II. Emergency Services Dispatchers I work in the Sheriff's Office Emergency Services Dispatch Center and receive on-the-job training. After satisfactory completion of the training period, employees are expected to qualify for appointment to the next higher class of Emergency Services Dispatcher II. For more detailed information about the job classification, visit: Emergency Services Dispatcher I (#1882) . MINIMUM QUALIFICATIONS Either I Experience: The equivalent of six months of experience in the class of Clerk II or an equivalent or higher level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) (Experience must have included public contact.) Or II Experience: The equivalent of six months of general clerical experience that involved public contact and completion of a public safety dispatch training course from an accredited school. Or III The equivalent of six months of general dispatching experience (such as ambulance, service vehicles, etc.). Or IV The equivalent of one year of general clerical experience that involved public contact. Special Requirements: 1. Hearing must be normal in each ear. 2. Ability to type 40 words per minute. 3. A thorough background investigation will be made of all prospective candidates including a psychological exam. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • The highways, main streets, major buildings and geography of Alameda County. • Simple record keeping. Ability to: • Read, write and alphabetize. • Follow written and oral instructions. • Retain oral information. • Learn the operation of two-way radio and telephone communications equipment. • Speak clearly and concisely in a well-modulated voice. • Learn to dispatch public safety equipment in an effective manner. • Deal tactfully with the public. • React with sound judgment under stress and emergency situations while doing several tasks simultaneously. • Learn statutes, rules and regulations applicable to communications. • Learn to operate electronic data terminals. • Listen and clarify incoming calls to extract pertinent information. • Write detailed reports. • Condense a message into a clear written passage. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applications to verity possession of minimum requirements. Those applicants who meet minimum qualifications for the class will move onto the next examination component. 2) Applicants that meet the minimum qualifications for the position will be invited to take aperformance examination which is includes a typing test and the CritiCall test. CritiCall is a software that tests job-related knowledge, skills, abilities and competencies critical for public safety dispatchers. The following are some of the areas CritiCall will assess (please note, the following is just an example of areas CritiCall tests for and is not necessarily the components candidates will be tested on): reasoning, stress tolerance, decision making & judgment, multitasking, prioritization, map reading, memory recall, comprehension, probability, data entry and decision-making. For more information regarding the CritiCall test, applicants may visit their website at: https://criticall911.com/dispatcher-testing/applicants/ . Applicants who pass the CritiCall test will be invited to the oral examination. 3) The oral examination will be weighted as 100% of the applicant's final score. Applicants who pass the oral examination will be placed on a list of candidates that are eligible to be referred to a background investigation, the final step in the examination process. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website: www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN - For applications submitted by the *April 2, 2024 , filing deadline. Deadline for Filing: *Tuesday, April 2, 2024, at 5:00 PM Review of Applications for Minimum Qualifications: *Tuesday, April 9, 2024 Typing Test and CritiCall Performance Exam: *Friday, April 12, 2024 - Monday, April 22, 2024, 2:00 PM Oral Examination: *Wednesday, May 8, 2024, and Thursday, May 9, 2024 *Updated 3/15/2024 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g., At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g., theme parks, cell phone, etc.) Childcare Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Elaine Lemi | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6434 | elaine.lemi@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Alameda County
San Leandro, California, United States
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the following dates at 5:00:00 PM: January 31, 2024 March 29, 2024 May 31, 2024 July 31, 2024 September 30, 2024 December 2, 2024 ***If you have previously applied or started an application for the Juvenile Institutional Officer,Examination #23-6216-02 , to reapply for this recruitment, please contact the examination analyst, Tracy Gonzalez, at Tracy.Gonzalez@acgov.org to have your previous application released back to you.*** *The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., oral exam), may reapply sixty (60) days from the exam date.* MEN, WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY. Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. Please read the recruitment announcement in its entirety for important dates and information. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE DEPARTMENT The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION Under general supervision, act as group leader in directing the activities of youths detained in Juvenile Institutions; to supervise and counsel a group youth placed in Probation facilities; may provide lead direction to entry level Juvenile Institution Officer Associates; and perform related duties as required. The class of Juvenile Institutional Officer is a sworn, journey level in the Juvenile Institutional Officer series. Positions in this class may be located in all Probation areas including, but not limited to, Juvenile Hall, Camp Sweeney, the Court Staging Area, the Weekend Training Academy, Global Positioning Satellite (GPS), Home Supervision, the therapeutic response unit, intake, central control, and medical escort. Juvenile Institutional Officers are assigned a group of youths in one of the Probation Departments' facilities, and are responsible for all aspects of care, custody and control, and short-term counseling to youths. They may also be assigned to intensive individual and group counseling in the Probation facilities. For example, at Camp, the Juvenile Institutional Officer coordinates recreational and work programs, participates in educational and counseling programs and is regularly assigned group work with a focus on changing anti-social behavior and developing self-responsibility. The Juvenile Institutional Officer may be utilized as a lead counselor as needed. For more detailed information about the job classification, visit: Juvenile Institutional Officer (#6216) . To learn more about the exciting work of our Juvenile Institutional Officers, please watch the short video below. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of one year of full-time experience in the classification of Juvenile Institutional Officer Associate or in an equivalent or higher level probation classification in the Alameda County classified service. OR II Experience : The equivalent of one year of full-time experience in the classification of Juvenile Institutional Officer Intermittent in the Alameda County classified service. OR III Experience : The equivalent of two years’ full-time experience in correctional casework or in recreational/correctional group work. License : Possession of a valid California Motor Vehicle Operator's license. May be required to obtain a Class "B" driver's license. A good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. Special Requirements : Applicants must be at least 21 years of age at the time of appointment. Persons appointed to positions in this class in the Probation Department must meet the minimum standards for a Peace Officer (Sec. 1031 Government Code). Applicants are not required to be a US citizen, but must be legally authorized to work in the United States under federal law (Per SB 960). Any felony conviction is disqualifying. Graduation from high school, a satisfactory score on a G.E.D. test or passing a California High School proficiency examination. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal records. Found free from any physical, emotional, or mental condition which might adversely affect the exercise of the powers of a Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for Juvenile Institutional Officers as specified by the California Board of State and Community Corrections, Peace Officer Standards and Training PC 832, PC 6035 and PC 6036 as required and any other training required under law. Must be available to work all shifts and locations. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles of general psychology and child development, including behavior patterns of youth and the causes of youth delinquency. Principles of group and individual counseling work as applied to youth. Standard health and first aid practices. Recreational and leisure time activities. Procedures involved in the care, safety, and custody of youth. Basic laws and codes governing local welfare, penal, and institutional practices and procedures. Local welfare, correctional, and recreational facilities. Skill in : Physically restraining youths. Administering first aid. Applying restraint devices such as handcuffs, etc. The appropriate use and deployment of pepper spray. Ability to : Plan, supervise and direct the activities of a group of youth. Maintain firm discipline in a fair and tactful manner. Aid in the rehabilitation of youth. Secure and maintain the cooperation of coworkers and subordinates. Supervise housekeeping and recreational activities appropriate to a detention setting. Write accurate and meaningful observation and other types of reports. Maintain group control in stressful situations. Diffuse crisis situations in a calm and positive manner. Work effectively with a variety of youths and adults from various ethnic cultures, social and economic backgrounds. Communicate effectively with individuals or groups both orally and in writing. Read and interpret departmental policy and procedures. Make constructive and appropriate decisions. Exercise sound judgment. All staff are expected to be fully alert while on duty. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. A review of the supplemental questionnaire to determine the best qualified.Those candidates considered the best qualified will move on to the next step in the examination process. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: For applications submitted by the March 29, 2024 filing deadline Deadline for Filing: Continuous Review of Minimum Qualifications: Continuous Review of Supplemental Questionnaire for Preliminary Background Screening: Continuous Oral Examination: Week of May 27, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary **updated 4/12/2024, TG Continuous: All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5:00pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. This is a new continuous examination. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to the examination score. *** The upcoming test dates below applies to applications received by the May 31, 2024 filing deadline*** Tuesday, June 11, 2024 : Review of Applications for Minimum Qualifications Thursday, June 20, 2024: Review of Supplemental Questionnaire for Preliminary Background Screening W eek of August 5, 2024 : Oral Examination Interviews:Those passing the written exam will be invited to participate in an evaluation conducted by an interview panel (the oral exam may include situational exercises). Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction THIS IS A NEW CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. This is a continuous filing exam with filing deadlines on the following dates at 5:00:00 PM: January 31, 2024 March 29, 2024 May 31, 2024 July 31, 2024 September 30, 2024 December 2, 2024 ***If you have previously applied or started an application for the Juvenile Institutional Officer,Examination #23-6216-02 , to reapply for this recruitment, please contact the examination analyst, Tracy Gonzalez, at Tracy.Gonzalez@acgov.org to have your previous application released back to you.*** *The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. If you do not wish to change your score/disposition, you are not required to reapply to this examination. Candidates who received a qualifying score cannot participate in the examination within six (6) months of their disposition notice. Candidates who did not qualify may reapply sixty (60) days from their disposition notice. Candidates who failed any of the exam components (i.e., oral exam), may reapply sixty (60) days from the exam date.* MEN, WOMEN, MINORITIES, AND MILITARY VETERANS ARE STRONGLY ENCOURAGED TO APPLY. Veterans who pass the examination process and provide a DD214 that meets the County’s criteria will receive additional points added to their final overall score. Please read the recruitment announcement in its entirety for important dates and information. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE DEPARTMENT The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION Under general supervision, act as group leader in directing the activities of youths detained in Juvenile Institutions; to supervise and counsel a group youth placed in Probation facilities; may provide lead direction to entry level Juvenile Institution Officer Associates; and perform related duties as required. The class of Juvenile Institutional Officer is a sworn, journey level in the Juvenile Institutional Officer series. Positions in this class may be located in all Probation areas including, but not limited to, Juvenile Hall, Camp Sweeney, the Court Staging Area, the Weekend Training Academy, Global Positioning Satellite (GPS), Home Supervision, the therapeutic response unit, intake, central control, and medical escort. Juvenile Institutional Officers are assigned a group of youths in one of the Probation Departments' facilities, and are responsible for all aspects of care, custody and control, and short-term counseling to youths. They may also be assigned to intensive individual and group counseling in the Probation facilities. For example, at Camp, the Juvenile Institutional Officer coordinates recreational and work programs, participates in educational and counseling programs and is regularly assigned group work with a focus on changing anti-social behavior and developing self-responsibility. The Juvenile Institutional Officer may be utilized as a lead counselor as needed. For more detailed information about the job classification, visit: Juvenile Institutional Officer (#6216) . To learn more about the exciting work of our Juvenile Institutional Officers, please watch the short video below. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of one year of full-time experience in the classification of Juvenile Institutional Officer Associate or in an equivalent or higher level probation classification in the Alameda County classified service. OR II Experience : The equivalent of one year of full-time experience in the classification of Juvenile Institutional Officer Intermittent in the Alameda County classified service. OR III Experience : The equivalent of two years’ full-time experience in correctional casework or in recreational/correctional group work. License : Possession of a valid California Motor Vehicle Operator's license. May be required to obtain a Class "B" driver's license. A good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. Special Requirements : Applicants must be at least 21 years of age at the time of appointment. Persons appointed to positions in this class in the Probation Department must meet the minimum standards for a Peace Officer (Sec. 1031 Government Code). Applicants are not required to be a US citizen, but must be legally authorized to work in the United States under federal law (Per SB 960). Any felony conviction is disqualifying. Graduation from high school, a satisfactory score on a G.E.D. test or passing a California High School proficiency examination. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal records. Found free from any physical, emotional, or mental condition which might adversely affect the exercise of the powers of a Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for Juvenile Institutional Officers as specified by the California Board of State and Community Corrections, Peace Officer Standards and Training PC 832, PC 6035 and PC 6036 as required and any other training required under law. Must be available to work all shifts and locations. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles of general psychology and child development, including behavior patterns of youth and the causes of youth delinquency. Principles of group and individual counseling work as applied to youth. Standard health and first aid practices. Recreational and leisure time activities. Procedures involved in the care, safety, and custody of youth. Basic laws and codes governing local welfare, penal, and institutional practices and procedures. Local welfare, correctional, and recreational facilities. Skill in : Physically restraining youths. Administering first aid. Applying restraint devices such as handcuffs, etc. The appropriate use and deployment of pepper spray. Ability to : Plan, supervise and direct the activities of a group of youth. Maintain firm discipline in a fair and tactful manner. Aid in the rehabilitation of youth. Secure and maintain the cooperation of coworkers and subordinates. Supervise housekeeping and recreational activities appropriate to a detention setting. Write accurate and meaningful observation and other types of reports. Maintain group control in stressful situations. Diffuse crisis situations in a calm and positive manner. Work effectively with a variety of youths and adults from various ethnic cultures, social and economic backgrounds. Communicate effectively with individuals or groups both orally and in writing. Read and interpret departmental policy and procedures. Make constructive and appropriate decisions. Exercise sound judgment. All staff are expected to be fully alert while on duty. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. A review of the supplemental questionnaire to determine the best qualified.Those candidates considered the best qualified will move on to the next step in the examination process. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: For applications submitted by the March 29, 2024 filing deadline Deadline for Filing: Continuous Review of Minimum Qualifications: Continuous Review of Supplemental Questionnaire for Preliminary Background Screening: Continuous Oral Examination: Week of May 27, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary **updated 4/12/2024, TG Continuous: All applications must be completed according to the instructions. Incomplete applications, and resumes in lieu of properly completed applications, will not be considered. Applications and supplemental questionnaires will only be accepted electronically,via the County's online application system by 5:00pm on the deadline for filing. Please note thatcompletingan application template is not the same as submitting an application for this position. To apply for the position, select the "Click Here to Apply" link on the announcement. *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. This is a new continuous examination. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to the examination score. *** The upcoming test dates below applies to applications received by the May 31, 2024 filing deadline*** Tuesday, June 11, 2024 : Review of Applications for Minimum Qualifications Thursday, June 20, 2024: Review of Supplemental Questionnaire for Preliminary Background Screening W eek of August 5, 2024 : Oral Examination Interviews:Those passing the written exam will be invited to participate in an evaluation conducted by an interview panel (the oral exam may include situational exercises). Veterans’ Preference Each applicant entitled to veterans’ preference as provided in the Alameda County Civil Service Rules who has served in the armed forces of the United States during a war or campaign as defined by Section 1897 of the Government Code of the State of California and who has been discharged or released under honorable conditions and wishes to claim such preference shall do so by presenting proof of his/her honorable discharge (DD214) from the armed forces of the United States, showing the dates of his/her military service. Each applicant entitled to Disabled Veterans’ points as provided in the Alameda County Civil Service Rules, who wishes to claim such preference shall additionally present proof of military-connected disability from the United States Veterans Administration. U.S. military veterans (including applicants already employed by the County of Alameda) intending to claim preferential consideration pursuant to Alameda County Civil Service Rules must present proof of honorable discharge or release (DD Form 214) concurrent with this application but in no event later than the final step in the recruitment process (usually the oral interview.) To claim veteran’s preference, proof must be presented during check in on the date of the applicant’s scheduled oral interview. Failure to submit proof by this date will forfeit the applicant's claim to veterans' preference in such examination. Candidates will be required to presenta valid photoI.D. for admittance to each phase of the examination, i.e., driver's license, military I.D., Passport, or California Department of Motor Vehicle's I.D. card. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE AGENCY The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION This series specification describes the three Deputy Probation Officer classes in the Probation Department, which, under close supervision at the lower level and under direction at the higher levels, investigate and supervise adult or juvenile defendants or court wards; assist the courts in making detention and sentencing decisions; aid in the social rehabilitation of wards and defendants, including compliance with court orders; conduct fact finding investigations of pre-employment and employee misconduct cases; represent the Probation Department in court, institutions, foster homes, and community agencies; act as a substitute for a full-time Court Officer, and in Juvenile and Adult Divisions, covers additional court calendars as directed on a part-time basis; perform intensive casework counseling, and related work as required. Deputy Probation Officer II is the journey-level classification. Incumbents may be assigned all duties, except those exclusively related to the DPO III classification. A greater amount of previous probation or closely related experience and training is required for this class than for Deputy Probation Officer I. Deputy Probation Officer II's work independently with less need for supervision and initial training. Deputy Probation Officer II’s are expected to promote to the Deputy Probation Officer III classification upon completion of four years full-time experience as a Deputy Probation Officer II and satisfactory performance. For more information about the job classification, visit: Deputy Probation Officer II (#6110) . MINIMUM QUALIFICATIONS Either I The equivalent of at least eighteen months of full-time experience in class of Deputy Probation Officer I in the Alameda County classified Service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) AND Satisfactory completion of the STC Basic Probation Officer training course. The equivalent of twelve months of full-time experience in the class of Probation Aide, Juvenile Institutional Officer I or higher level class, in the Alameda County Probation Department may substitute for 6 months of the required experience. Or II Education: Possession of a Bachelor's degree from an accredited college or university. AND Experience: The equivalent of two years full-time experience in a position that required casework in a Probation Department, Parole Agency or Correctional Institution, Mental Health, Substance Abuse or other diversion or community counseling program dealing with pre-delinquent, delinquent or criminal persons. (Casework experience may include structured work on a non-paid basis.) Or III Education: Possession of a Bachelor's degree from an accredited college or university. AND Experience: The equivalent of two years of current full-time experience as a Probation Officer in a California County Probation Department. AND Successful completion of the State Board of Correction CORE training program for Probation Officers. License: All candidates must possess a valid California Class "C" Motor Vehicle Operator's license. Good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. SPECIAL REQUIREMENTS: All applicants must meet all minimum standards for Peace Officer under Section 1031 of the Government Code which includes: Must be at least 21 years of age at the time of appointment. Applicants are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (Per SB 960) A thorough background investigation will be made of all prospective Deputy Probation Officers. A record of any felony conviction will result in disqualification. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal record. Found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of an armedPeace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for probation officers as specified by the California Board of Corrections, Peace Officer Standards and Training PC 832 and any other training required under law. Willingness to perform work requiring irregular hours, holidays and weekends. Must be willing to work all positions, locations and shifts. PHYSICAL REQUIREMENTS: Applicants must satisfactorily pass a thorough medical examination for Peace Officers and a psychological evaluation before job placement can take place. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Usual causes of crime and delinquency. Elementary psychodynamics of behavior and modes of adjustment. Interviewing techniques and effective application of interviewing. Intermediate and basic math, plus fractions, decimals, and percentages. Principles of supervision. Applicable State, Federal and local statutes, ordinances, rules, policies, standard codes, and their interrelationship. Training and learning theory techniques, including recreational activity. Principles, methods, procedures and facilities used in modern progressive correctional programs, including methods of social casework. Cultural relativity and cultural differences. Understanding of minority group cultures. Concepts and effective techniques in facilitating socio-cultural relationships. Social economic and psychological factors, forces and trends relating to crime, delinquency, and social adjustment. Social and correctional case and group work. Developmental theory and social theory relating to rehabilitation. Counseling and guidance principles and principles of normal and abnormal psychology and personality theory. Theory, principles and trends of probation work. Principles and findings of normal and abnormal psychology. Principles, techniques and trends in social and correctional case and group work. General provisions of the law relating to the legal rights and obligations of adults and juveniles. Causes, extent of crime and delinquency. Techniques and methods of investigating and supervising adult and juvenile offenders. Service of public and private agencies available to probationers. Organization and procedures of the Alameda County Probation Department. Operation of Municipal and Superior Courts. Automated Systems and its applications. Information systems and personal computers. Ability to: Verbally communicate, sufficient to communicate with a variety of people in various ethnic, educational and socio-economic backgrounds. Effectively apply interviewing skills, including listening skills. Speak publicly including planning and preparation of material and effective presentation, principles of group work and group dynamics. Proofread for grammar, punctuation, spelling and typographical errors. Define problems, collect information, establish facts, and draw valid conclusions to formulate recommendations and solve a wide variety of intellectual and practical problems. Write clearly, accurately and concisely, using grammatically correct English to convey ideas in written reports, letters, memoranda, etc. Read and interpret complex technical and legal documents in English, such as codes, psychological and medical documents, manuals, etc. Organize and manage a caseload. Be flexible and tolerant in adjusting to changes in workload assignments and work under the stress of meeting deadlines. Demonstrate interpersonal techniques relating to establishing rapport, tactfulness, controlling stress, gaining confidence and dealing with emotional stress. Follow oral and written instructions. Be willing to accept and follow direction. Understand one's self and have self-control in relation to self and others (self-awareness). Establish and maintain good objective working relationships with clients to determine needs in individual situations and take an effective course of action. Analyze complex emotional and behavioral disorders and carry out treatment plans. Exercise skilled judgment in the assessment and treatment of probationers, families, and dependent children. Establish effective and productive relationships with others. Access multiple information systems in order to research pertinent data. Function in an automated work environment. Effectively utilize self defense techniques. Effectively utilize a firearm. Skill in: Restraining an individual for the purpose of arrest and/or detention and conduct related searches. Applying restraint devices such as handcuffs. Administering first aid and CPR. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. An oral examination which will be weighted as 100% of the can didate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Thursday, May 9, 2024 Review of Minimum Qualifications: Friday, May 24, 2024 Review of Supplemental Questionnaire for Preliminary Background Screening: Friday, June 7, 2024 Oral Examination: Week of July 8, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/9/2024 5:00:00 PM
Apr 16, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE AGENCY The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION This series specification describes the three Deputy Probation Officer classes in the Probation Department, which, under close supervision at the lower level and under direction at the higher levels, investigate and supervise adult or juvenile defendants or court wards; assist the courts in making detention and sentencing decisions; aid in the social rehabilitation of wards and defendants, including compliance with court orders; conduct fact finding investigations of pre-employment and employee misconduct cases; represent the Probation Department in court, institutions, foster homes, and community agencies; act as a substitute for a full-time Court Officer, and in Juvenile and Adult Divisions, covers additional court calendars as directed on a part-time basis; perform intensive casework counseling, and related work as required. Deputy Probation Officer II is the journey-level classification. Incumbents may be assigned all duties, except those exclusively related to the DPO III classification. A greater amount of previous probation or closely related experience and training is required for this class than for Deputy Probation Officer I. Deputy Probation Officer II's work independently with less need for supervision and initial training. Deputy Probation Officer II’s are expected to promote to the Deputy Probation Officer III classification upon completion of four years full-time experience as a Deputy Probation Officer II and satisfactory performance. For more information about the job classification, visit: Deputy Probation Officer II (#6110) . MINIMUM QUALIFICATIONS Either I The equivalent of at least eighteen months of full-time experience in class of Deputy Probation Officer I in the Alameda County classified Service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) AND Satisfactory completion of the STC Basic Probation Officer training course. The equivalent of twelve months of full-time experience in the class of Probation Aide, Juvenile Institutional Officer I or higher level class, in the Alameda County Probation Department may substitute for 6 months of the required experience. Or II Education: Possession of a Bachelor's degree from an accredited college or university. AND Experience: The equivalent of two years full-time experience in a position that required casework in a Probation Department, Parole Agency or Correctional Institution, Mental Health, Substance Abuse or other diversion or community counseling program dealing with pre-delinquent, delinquent or criminal persons. (Casework experience may include structured work on a non-paid basis.) Or III Education: Possession of a Bachelor's degree from an accredited college or university. AND Experience: The equivalent of two years of current full-time experience as a Probation Officer in a California County Probation Department. AND Successful completion of the State Board of Correction CORE training program for Probation Officers. License: All candidates must possess a valid California Class "C" Motor Vehicle Operator's license. Good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. SPECIAL REQUIREMENTS: All applicants must meet all minimum standards for Peace Officer under Section 1031 of the Government Code which includes: Must be at least 21 years of age at the time of appointment. Applicants are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (Per SB 960) A thorough background investigation will be made of all prospective Deputy Probation Officers. A record of any felony conviction will result in disqualification. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal record. Found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of an armedPeace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for probation officers as specified by the California Board of Corrections, Peace Officer Standards and Training PC 832 and any other training required under law. Willingness to perform work requiring irregular hours, holidays and weekends. Must be willing to work all positions, locations and shifts. PHYSICAL REQUIREMENTS: Applicants must satisfactorily pass a thorough medical examination for Peace Officers and a psychological evaluation before job placement can take place. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Usual causes of crime and delinquency. Elementary psychodynamics of behavior and modes of adjustment. Interviewing techniques and effective application of interviewing. Intermediate and basic math, plus fractions, decimals, and percentages. Principles of supervision. Applicable State, Federal and local statutes, ordinances, rules, policies, standard codes, and their interrelationship. Training and learning theory techniques, including recreational activity. Principles, methods, procedures and facilities used in modern progressive correctional programs, including methods of social casework. Cultural relativity and cultural differences. Understanding of minority group cultures. Concepts and effective techniques in facilitating socio-cultural relationships. Social economic and psychological factors, forces and trends relating to crime, delinquency, and social adjustment. Social and correctional case and group work. Developmental theory and social theory relating to rehabilitation. Counseling and guidance principles and principles of normal and abnormal psychology and personality theory. Theory, principles and trends of probation work. Principles and findings of normal and abnormal psychology. Principles, techniques and trends in social and correctional case and group work. General provisions of the law relating to the legal rights and obligations of adults and juveniles. Causes, extent of crime and delinquency. Techniques and methods of investigating and supervising adult and juvenile offenders. Service of public and private agencies available to probationers. Organization and procedures of the Alameda County Probation Department. Operation of Municipal and Superior Courts. Automated Systems and its applications. Information systems and personal computers. Ability to: Verbally communicate, sufficient to communicate with a variety of people in various ethnic, educational and socio-economic backgrounds. Effectively apply interviewing skills, including listening skills. Speak publicly including planning and preparation of material and effective presentation, principles of group work and group dynamics. Proofread for grammar, punctuation, spelling and typographical errors. Define problems, collect information, establish facts, and draw valid conclusions to formulate recommendations and solve a wide variety of intellectual and practical problems. Write clearly, accurately and concisely, using grammatically correct English to convey ideas in written reports, letters, memoranda, etc. Read and interpret complex technical and legal documents in English, such as codes, psychological and medical documents, manuals, etc. Organize and manage a caseload. Be flexible and tolerant in adjusting to changes in workload assignments and work under the stress of meeting deadlines. Demonstrate interpersonal techniques relating to establishing rapport, tactfulness, controlling stress, gaining confidence and dealing with emotional stress. Follow oral and written instructions. Be willing to accept and follow direction. Understand one's self and have self-control in relation to self and others (self-awareness). Establish and maintain good objective working relationships with clients to determine needs in individual situations and take an effective course of action. Analyze complex emotional and behavioral disorders and carry out treatment plans. Exercise skilled judgment in the assessment and treatment of probationers, families, and dependent children. Establish effective and productive relationships with others. Access multiple information systems in order to research pertinent data. Function in an automated work environment. Effectively utilize self defense techniques. Effectively utilize a firearm. Skill in: Restraining an individual for the purpose of arrest and/or detention and conduct related searches. Applying restraint devices such as handcuffs. Administering first aid and CPR. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. An oral examination which will be weighted as 100% of the can didate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Thursday, May 9, 2024 Review of Minimum Qualifications: Friday, May 24, 2024 Review of Supplemental Questionnaire for Preliminary Background Screening: Friday, June 7, 2024 Oral Examination: Week of July 8, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/9/2024 5:00:00 PM
Introduction YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Qualified applicants must be currentcounty employees and havecompleted the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court) by the last day for filing . A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments. Applications will only be accepted online. DESCRIPTION THE AGENCY The primary mandated services of the Assessor's Office include: locate and identify the ownership of all taxable property in Alameda County; determine the taxability of all property; determine the re-appraisability of property changing ownership or having new construction added; annually assess all real estate in accordance with the provisions of Article XIIIA of the State Constitution (Proposition 13); annually assess all taxable personal property at its fair market value; determine and apply all legal exemptions against these assessments; and surrender an accurate assessment roll to the Auditor's Office prior to July 1st each year. The Assessor’s Office mission is to provide timely and accurate appraisal services in a manner resulting in fair and equitable treatment for all Alameda County taxpayers. With a proposed staffing level of 175.47 full-time equivalent positions, this team of professionals provides mandated assessment services performed in accordance with the California Constitution, Revenue and Taxation Code, Government Code, and State Board of Equalization guidelines and directives. THE POSITION Under general direction, to plan, coordinate, assign, evaluate, and supervise the work and operations of Assessor’s Technicians I/II/III and other clerical personnel in the Assessor’s Office. The personnel supervised perform a variety of difficult, technical, and complex work in reviewing and examining a variety of recorded documents regarding changes of ownership and transfer of properties, examining a variety of source documents for correctness and conformance with Assessor’s standards including property statements and exemption claims, and may provide a variety of Assessment related information to the public. The Assessment Supervisors provide training and instruction, make decisions involving procedural or technical problems, and do related work as required. Positions are allocated at the I and II levels in this classification series as noted below: • Appraisal Support - I level only • Assessee Services - II level only • Assessment Roll - I and II levels • Business Personal Property - I level only For more detailed information about the job classification, visit: 2851 - Assessment Supervisor II MINIMUM QUALIFICATIONS Either I Experience: The equivalent of one year of full-time experience in the class of Assessment Supervisor I, or an equivalent or higher level supervisory class in the Alameda County Assessor’s Office. (Non-classified includes District Attorney’s Office and the Consolidated Courts.) Or II Experience: The equivalent of two years’ full-time experience in the class of Assessor’s Technician III in the Alameda County Assessor’s Office. Or III Experience: The equivalent of three years’ full-time supervising experience including two years preparing or processing the more complex legal documents dealing with multiple ownerships, partnerships, trusts and limited liability companies, property statements, forms and/or records for an Assessor’s Office or other property tax assessment-related office. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: County policies and procedures. Modern office organization, practices, and equipment. Revenue and Taxation Codes as they pertain to the Assessor’s Office. Operating details and policies of the Alameda County Assessor’s Office. Principles and practices of supervision. Principles of modern office management. Training methods and techniques. Appropriate English grammar, vocabulary, spelling, and punctuation. Relevant computer applications. Ability to: Interpret the Revenue and Taxation Codes. Deal effectively with members of the legal profession and the public. Communicate verbally and in writing. Make decisions Lead. Plan and organize. Manage and control. Analyze budgets. Demonstrate interpersonal sensitivity. Be flexible. Adapt to stress. Understand, implement, and train staff on State laws, legislative policies, County administrative codes and ordinances, and other laws and procedures. Alternate Range Criteria: Supervisor of clerical units, the majority of whose subordinates are in a class having a salary range equal to or below that of the class of Clerk II, do not receive the alternate range. Supervisors of clerical units, the majority of whose subordinates are in classes having a salary range above that of the class of Clerk II, are eligible for assignment to the higher applicable salary step and shall be entitled to additional compensation. NOTE: In positions where such persons meet the “alternate range” criteria as defined in the class specification, (#2) additional compensation may be provided for, pursuant to provisions of the Alameda County Salary Ordinance. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN: Deadline for Filing: 5:00:00 PM, Thursday, April 25, 2024 Review of Minimum Qualifications: May 3, 2024 *Civil Service Oral Examination/Departmental Hiring Interviews: Week of June 3, 2024 Notification of Results: Week of June 10, 2024 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/25/2024 5:00:00 PM
Apr 02, 2024
Full Time
Introduction YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Qualified applicants must be currentcounty employees and havecompleted the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court) by the last day for filing . A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments. Applications will only be accepted online. DESCRIPTION THE AGENCY The primary mandated services of the Assessor's Office include: locate and identify the ownership of all taxable property in Alameda County; determine the taxability of all property; determine the re-appraisability of property changing ownership or having new construction added; annually assess all real estate in accordance with the provisions of Article XIIIA of the State Constitution (Proposition 13); annually assess all taxable personal property at its fair market value; determine and apply all legal exemptions against these assessments; and surrender an accurate assessment roll to the Auditor's Office prior to July 1st each year. The Assessor’s Office mission is to provide timely and accurate appraisal services in a manner resulting in fair and equitable treatment for all Alameda County taxpayers. With a proposed staffing level of 175.47 full-time equivalent positions, this team of professionals provides mandated assessment services performed in accordance with the California Constitution, Revenue and Taxation Code, Government Code, and State Board of Equalization guidelines and directives. THE POSITION Under general direction, to plan, coordinate, assign, evaluate, and supervise the work and operations of Assessor’s Technicians I/II/III and other clerical personnel in the Assessor’s Office. The personnel supervised perform a variety of difficult, technical, and complex work in reviewing and examining a variety of recorded documents regarding changes of ownership and transfer of properties, examining a variety of source documents for correctness and conformance with Assessor’s standards including property statements and exemption claims, and may provide a variety of Assessment related information to the public. The Assessment Supervisors provide training and instruction, make decisions involving procedural or technical problems, and do related work as required. Positions are allocated at the I and II levels in this classification series as noted below: • Appraisal Support - I level only • Assessee Services - II level only • Assessment Roll - I and II levels • Business Personal Property - I level only For more detailed information about the job classification, visit: 2851 - Assessment Supervisor II MINIMUM QUALIFICATIONS Either I Experience: The equivalent of one year of full-time experience in the class of Assessment Supervisor I, or an equivalent or higher level supervisory class in the Alameda County Assessor’s Office. (Non-classified includes District Attorney’s Office and the Consolidated Courts.) Or II Experience: The equivalent of two years’ full-time experience in the class of Assessor’s Technician III in the Alameda County Assessor’s Office. Or III Experience: The equivalent of three years’ full-time supervising experience including two years preparing or processing the more complex legal documents dealing with multiple ownerships, partnerships, trusts and limited liability companies, property statements, forms and/or records for an Assessor’s Office or other property tax assessment-related office. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: County policies and procedures. Modern office organization, practices, and equipment. Revenue and Taxation Codes as they pertain to the Assessor’s Office. Operating details and policies of the Alameda County Assessor’s Office. Principles and practices of supervision. Principles of modern office management. Training methods and techniques. Appropriate English grammar, vocabulary, spelling, and punctuation. Relevant computer applications. Ability to: Interpret the Revenue and Taxation Codes. Deal effectively with members of the legal profession and the public. Communicate verbally and in writing. Make decisions Lead. Plan and organize. Manage and control. Analyze budgets. Demonstrate interpersonal sensitivity. Be flexible. Adapt to stress. Understand, implement, and train staff on State laws, legislative policies, County administrative codes and ordinances, and other laws and procedures. Alternate Range Criteria: Supervisor of clerical units, the majority of whose subordinates are in a class having a salary range equal to or below that of the class of Clerk II, do not receive the alternate range. Supervisors of clerical units, the majority of whose subordinates are in classes having a salary range above that of the class of Clerk II, are eligible for assignment to the higher applicable salary step and shall be entitled to additional compensation. NOTE: In positions where such persons meet the “alternate range” criteria as defined in the class specification, (#2) additional compensation may be provided for, pursuant to provisions of the Alameda County Salary Ordinance. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN: Deadline for Filing: 5:00:00 PM, Thursday, April 25, 2024 Review of Minimum Qualifications: May 3, 2024 *Civil Service Oral Examination/Departmental Hiring Interviews: Week of June 3, 2024 Notification of Results: Week of June 10, 2024 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/25/2024 5:00:00 PM
Alameda County
Pleasanton, California, United States
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Apr 02, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Position Description Scheduled Salary Increase : 3% effective 7/22/24 ($60,684 - $73,788 Annually) APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Probation Department has rewarding advancement opportunities available for experienced individuals interested in furthering their Criminal Justice career as a Senior Juvenile Correctional Officer . Senior Juvenile Correctional Officers act in a lead capacity over lower-level Juvenile Correctional Officers, perform specialized assignments as determined by department management, and are responsible for maintaining institutional security; youth and staff safety; and supervising adult or youth offenders on-site or in the community. Other duties include performing control room activities and functions; transporting youths; and providing other services and support to institutional programs. CLICK HERE FOR MORE INFORMATION FROM THE FRESNO COUNTY PROBATION DEPARTMENT ABOUT THIS EXCITING CAREER OPPORTUNITY APPLICANTS MUST BE WILLING TO WORK OVERTIME IF NECESSARY AND SHIFTS AS ASSIGNED INCLUDING NIGHTS, WEEKENDS AND HOLIDAYS. As a condition of employment with the Probation Department, candidates must undergo and pass a thorough and rigid background investigation, polygraph, and medical and psychological examinations. The background investigation will require candidates to provide information regarding personal history including legal issues - arrests and/or convictions; personal information - relatives, references, and acquaintances; verification of education, experience and employment; residences; financial status; military service; and vehicle operation history. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Fresno County Juvenile Institutions are "No Hostage" facilities. In the event you are taken hostage, the County will not bargain for your safe release. Positions in this classification are in Medical Group III - Heavy Physical Activity (Personnel Rule 8). This group includes positions which require heavy physical effort using arms, legs, back and trunk in frequent lifting, pushing, or pulling objects weighing (or offering resistance equivalent to) over 25 pounds. Generally, considerable bending, stooping, squatting, twisting, reaching, as well as standing and walking are involved. Physical stamina is usually required and explosive strength using bursts of energy may be required, depending upon specific position assignments. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click here to review the Samples of Duties Knowledge, Skills and Abilities Please click here to review the Knowledge, Skills, and Abilities Minimum Qualifications Senior Juvenile Correctional Officer candidates must qualify under one (1) of the options listed below: OPTION 1 : Education : Be a high school graduate, pass the General Education Development Test or other high school equivalency test approved by the State Department of Education that indicates high school graduation level, or pass the California High School Proficiency Examination. AND Complete at least sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. Experience : Two (2) years of full-time, paid work experience as a Juvenile Correctional Officer in a Fresno County Juvenile Institution, or equivalent experience in a juvenile or adult commitment/detention facility, correctional facility, military, or law enforcement experience. OPTION 2 : Education : Possess a two-year (2), four-year (4), or advanced degree from an accredited college or university including the completion of at least sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. Experience : Two (2) years of full-time, paid work experience as a Juvenile Correctional Officer in a Fresno County Juvenile Institution, or equivalent experience in a juvenile or adult commitment/detention facility, correctional facility, military, or law enforcement experience. In addition to the above listed options, candidates must also possess the following: License : Possession of a valid Class "C" driver's license, or equivalent. Incumbents may be required to obtain a Class "B" driver's license, or equivalent. Certificate : Possession a valid First Aid and Cardiopulmonary Resuscitation (CPR) certificate is required prior to appointment. Completion of the Juvenile Counselor Core Course as certified by the California Board of State and Community Corrections. Proof of completion is required and must be submitted by the closing date and time of this recruitment. You may attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email it to HREmploymentServices@fresnocountyca.gov . Age : Must be at least eighteen (18) years of age. Other : Under California Penal Code Section 830.5, the Senior Juvenile Correctional Officer classification is defined as a Peace Officer. Therefore, candidates must be able to meet all pre-employment as well as ongoing peace officer status requirements pursuant to Federal, State, and local legislation. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : Applicants must meet the minimum qualifications for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Valid driver's license number is required and must be listed on your application. Failure to provide this information will result in the disqualification of your application. Please fully list your education and work experience, including current position. Failure to list current, complete, and accurate education and work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. In the Education section of your application, please provide complete information for each school attended. Please provide the school's name, school's location, the type and number of units earned (semester or quarter), and if applicable, which major or program was completed. Failure to completely list education within the job application will result in the disqualification of your application. Proof of qualifying education may be requested to verify educational eligibility. If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You may attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email it to HREmploymentServices@fresnocountyca.gov . Proof of completion of the Juvenile Counselor Core Course is required and must be submitted with your application. You must attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email it to HREmploymentServices@fresnocountyca.gov . Failure to provide this information will result in the disqualification of your application. Resumes and attachments are not accepted in lieu of a completed employment application. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Certify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Oral Examination - An oral examination includes a panel consisting of at least two members within a similar field of expertise as the vacancy. Candidates are asked structured questions and must respond orally to allow the panel to evaluate the specific qualifications of each applicant. If required, the oral examination will be administered in an online format via the Spark Hire platform. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Proof of completion of the Juvenile Counselor Core Course as certified by the California Board of State and Community Corrections must be submitted by the closing date and time of this recruitment. You may attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email it to HREmploymentServices@fresnocountyca.gov . Please note : All applications must be received online only by the closing date and time of this recruitment. Applications submitted via U.S. mail, in person, email or fax will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be allowed after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Carolyn Maxwell Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Scheduled Salary Increase : 3% effective 7/22/24 ($60,684 - $73,788 Annually) APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Probation Department has rewarding advancement opportunities available for experienced individuals interested in furthering their Criminal Justice career as a Senior Juvenile Correctional Officer . Senior Juvenile Correctional Officers act in a lead capacity over lower-level Juvenile Correctional Officers, perform specialized assignments as determined by department management, and are responsible for maintaining institutional security; youth and staff safety; and supervising adult or youth offenders on-site or in the community. Other duties include performing control room activities and functions; transporting youths; and providing other services and support to institutional programs. CLICK HERE FOR MORE INFORMATION FROM THE FRESNO COUNTY PROBATION DEPARTMENT ABOUT THIS EXCITING CAREER OPPORTUNITY APPLICANTS MUST BE WILLING TO WORK OVERTIME IF NECESSARY AND SHIFTS AS ASSIGNED INCLUDING NIGHTS, WEEKENDS AND HOLIDAYS. As a condition of employment with the Probation Department, candidates must undergo and pass a thorough and rigid background investigation, polygraph, and medical and psychological examinations. The background investigation will require candidates to provide information regarding personal history including legal issues - arrests and/or convictions; personal information - relatives, references, and acquaintances; verification of education, experience and employment; residences; financial status; military service; and vehicle operation history. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Fresno County Juvenile Institutions are "No Hostage" facilities. In the event you are taken hostage, the County will not bargain for your safe release. Positions in this classification are in Medical Group III - Heavy Physical Activity (Personnel Rule 8). This group includes positions which require heavy physical effort using arms, legs, back and trunk in frequent lifting, pushing, or pulling objects weighing (or offering resistance equivalent to) over 25 pounds. Generally, considerable bending, stooping, squatting, twisting, reaching, as well as standing and walking are involved. Physical stamina is usually required and explosive strength using bursts of energy may be required, depending upon specific position assignments. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click here to review the Samples of Duties Knowledge, Skills and Abilities Please click here to review the Knowledge, Skills, and Abilities Minimum Qualifications Senior Juvenile Correctional Officer candidates must qualify under one (1) of the options listed below: OPTION 1 : Education : Be a high school graduate, pass the General Education Development Test or other high school equivalency test approved by the State Department of Education that indicates high school graduation level, or pass the California High School Proficiency Examination. AND Complete at least sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. Experience : Two (2) years of full-time, paid work experience as a Juvenile Correctional Officer in a Fresno County Juvenile Institution, or equivalent experience in a juvenile or adult commitment/detention facility, correctional facility, military, or law enforcement experience. OPTION 2 : Education : Possess a two-year (2), four-year (4), or advanced degree from an accredited college or university including the completion of at least sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. Experience : Two (2) years of full-time, paid work experience as a Juvenile Correctional Officer in a Fresno County Juvenile Institution, or equivalent experience in a juvenile or adult commitment/detention facility, correctional facility, military, or law enforcement experience. In addition to the above listed options, candidates must also possess the following: License : Possession of a valid Class "C" driver's license, or equivalent. Incumbents may be required to obtain a Class "B" driver's license, or equivalent. Certificate : Possession a valid First Aid and Cardiopulmonary Resuscitation (CPR) certificate is required prior to appointment. Completion of the Juvenile Counselor Core Course as certified by the California Board of State and Community Corrections. Proof of completion is required and must be submitted by the closing date and time of this recruitment. You may attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email it to HREmploymentServices@fresnocountyca.gov . Age : Must be at least eighteen (18) years of age. Other : Under California Penal Code Section 830.5, the Senior Juvenile Correctional Officer classification is defined as a Peace Officer. Therefore, candidates must be able to meet all pre-employment as well as ongoing peace officer status requirements pursuant to Federal, State, and local legislation. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : Applicants must meet the minimum qualifications for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Valid driver's license number is required and must be listed on your application. Failure to provide this information will result in the disqualification of your application. Please fully list your education and work experience, including current position. Failure to list current, complete, and accurate education and work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. In the Education section of your application, please provide complete information for each school attended. Please provide the school's name, school's location, the type and number of units earned (semester or quarter), and if applicable, which major or program was completed. Failure to completely list education within the job application will result in the disqualification of your application. Proof of qualifying education may be requested to verify educational eligibility. If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You may attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email it to HREmploymentServices@fresnocountyca.gov . Proof of completion of the Juvenile Counselor Core Course is required and must be submitted with your application. You must attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email it to HREmploymentServices@fresnocountyca.gov . Failure to provide this information will result in the disqualification of your application. Resumes and attachments are not accepted in lieu of a completed employment application. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Certify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Oral Examination - An oral examination includes a panel consisting of at least two members within a similar field of expertise as the vacancy. Candidates are asked structured questions and must respond orally to allow the panel to evaluate the specific qualifications of each applicant. If required, the oral examination will be administered in an online format via the Spark Hire platform. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Proof of completion of the Juvenile Counselor Core Course as certified by the California Board of State and Community Corrections must be submitted by the closing date and time of this recruitment. You may attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email it to HREmploymentServices@fresnocountyca.gov . Please note : All applications must be received online only by the closing date and time of this recruitment. Applications submitted via U.S. mail, in person, email or fax will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be allowed after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Carolyn Maxwell Closing Date/Time: Continuous
Position Description Scheduled Salary Increase : 3% effective 7/22/24 ($43,030 - $52,312 Annually) APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Probation Department is offering challenging and rewarding career opportunities to individuals interested in making a difference in the lives of local youths or adults as a Juvenile Correctional Officer I . CLICK HERE FOR MORE INFORMATION FROM THE FRESNO COUNTY PROBATION DEPARTMENT ABOUT THIS EXCITING CAREER OPPORTUNITY Juvenile Correctional Officer I incumbents are responsible for maintaining institutional security; supervising and counseling adult or youth offenders on-site or in the community; youth and staff safety; performing control room activities and functions; transporting youth; and providing other services and support to institutional programs. APPLICANTS MUST BE WILLING TO WORK OVERTIME IF NECESSARY AND SHIFTS AS ASSIGNED INCLUDING NIGHTS, WEEKENDS, AND HOLIDAYS. As a condition of employment with the Probation Department, candidates must undergo and pass a thorough and rigid background investigation, polygraph, medical and psychological examination. The background investigation will require candidates to provide information regarding their personal history including legal issues - arrest and/or convictions; personal information - relatives, references, and acquaintances; verification of education, experience, and employment; residences; financial status; military service; and vehicle operation history. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Please note : The eligible list established from this recruitment may be used to fill both extra-help (temporary) and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. Extra-help employees are paid at an hourly rate, are not entitled to benefits, do not obtain permanent status, and serve at the will of the department head. Successful candidates will be placed at the Juvenile Justice Campus (located at Highway 99 and American Avenue). Fresno County Juvenile Institutions are "No Hostage" facilities. In the event you are taken hostage, the County will not bargain for your safe release. Positions in this classification are in Medical Group III - Heavy Physical Activity (Personnel Rule 8). This group includes positions which require heavy physical effort using arms, legs, back and trunk in frequent lifting, pushing, or pulling objects weighing (or offering resistance equivalent to) over 25 pounds. Generally, considerable bending, stooping, squatting, twisting, reaching, as well as standing and walking are involved. Physical stamina is usually required and explosive strength using bursts of energy may be required, depending upon specific position assignments. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click here to review the Samples of Duties Knowledge, Skills and Abilities Please click here to review the Knowledge, Skills and Abilities Minimum Qualifications Applicants must qualify under one (1) of the options listed below: OPTION 1 : Education : Possession of a United States' high school diploma, GED, or equivalent. AND Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. OPTION 2 : Education : Possession of an associate's, bachelor's, or master's degree, which includes the completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. In addition to the options listed above, the following are also requi red : License : Possession of a valid Class "C" driver's license, or equivalent. Incumbents may be required to obtain a Class "B" driver's license, or equivalent. Certificate : Possession of a valid First Aid and Cardiopulmonary Resuscitation (CPR) certificate is required prior to appointment. Age : Must be at least eighteen (18) years of age. Other : Under California Penal Code Section 830.5, the Juvenile Correctional Officer I classification is defined as a Peace Officer. Therefore, candidates must be able to meet all pre-employment as well as ongoing peace officer status requirements pursuant to Federal, State, and local legislation. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. Valid driver's license number must be listed on your application. Failure to provide this information on your application will result in the disqualification of your application. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) may result in the rejection of your application. In the Education section of your application, please provide complete information for each school attended. Please provide the school's name, school's location, the type and number of units earned (semester or quarter), and if applicable, which major or program was completed. Failure to completely list education within the job application will result in the rejection of your application. College/university transcripts may be requested to verify completion of the required education. If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You may attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email it to HREmploymentServices@fresnocountyca.gov . Resumes and attachments are not accepted in lieu of a completed employment application. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for the following process: Written Examination - Applicants meeting the minimum qualifications will be invited to participate in the written examination process.Exams will be held monthly.Applicants who cannot attend their scheduled exam can reapply and be scheduled for the next available written exam. Successful candidates will be placed on an employment list effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. NOTE :The written examination is developed and mandated by the California Board of State and Community Corrections (BSCC). The BSCC has a Candidate Orientation Booklet available to applicants interested in an overview of the exam. You may download a copy of the Candidate Orientation Booklet at the following link: http://www.bscc.ca.gov/wp-content/uploads/COB.pdf The BSCC Selection Exam for Local Corrections is a newly developed, statewide examination in use by California agencies for the selection of entry-level Adult Corrections Officer (ACO), Juvenile Corrections Officer (JCO), and Probation Officer (PO), effective August 17, 2020. Applicants who have taken the previous version of this exam (BSCC Juvenile Correctional Officer) are unable to transfer test scores, as the new exam version contains updated content and revised scoring criteria. Applicants who have taken the new exam with Fresno County or another county after the effective date of August 17, 2020, may submit their result in place of taking the exam again. Results must be submitted prior to the applicant's scheduled examination date for this recruitment. You must attach a copy of your results to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email a copy to HREmploymentServices@fresnocountyca.gov . HEALTH PRECAUTIONS : Due to concerns related to COVID-19, the written examinations will be conducted in accordance with CDPH, CDC, and Cal OSHA guidelines, as applicable. Applicants may be screened for symptoms of illness upon entry into the building and may be required to wear face coverings at the examination site. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Please note : All applications must be received online only by the closing date and time of this recruitment. Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted. Resumes and attachments are not accepted in lieu of a completed employment application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date of deadline. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Carolyn Maxwell Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Scheduled Salary Increase : 3% effective 7/22/24 ($43,030 - $52,312 Annually) APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Probation Department is offering challenging and rewarding career opportunities to individuals interested in making a difference in the lives of local youths or adults as a Juvenile Correctional Officer I . CLICK HERE FOR MORE INFORMATION FROM THE FRESNO COUNTY PROBATION DEPARTMENT ABOUT THIS EXCITING CAREER OPPORTUNITY Juvenile Correctional Officer I incumbents are responsible for maintaining institutional security; supervising and counseling adult or youth offenders on-site or in the community; youth and staff safety; performing control room activities and functions; transporting youth; and providing other services and support to institutional programs. APPLICANTS MUST BE WILLING TO WORK OVERTIME IF NECESSARY AND SHIFTS AS ASSIGNED INCLUDING NIGHTS, WEEKENDS, AND HOLIDAYS. As a condition of employment with the Probation Department, candidates must undergo and pass a thorough and rigid background investigation, polygraph, medical and psychological examination. The background investigation will require candidates to provide information regarding their personal history including legal issues - arrest and/or convictions; personal information - relatives, references, and acquaintances; verification of education, experience, and employment; residences; financial status; military service; and vehicle operation history. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Please note : The eligible list established from this recruitment may be used to fill both extra-help (temporary) and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. Extra-help employees are paid at an hourly rate, are not entitled to benefits, do not obtain permanent status, and serve at the will of the department head. Successful candidates will be placed at the Juvenile Justice Campus (located at Highway 99 and American Avenue). Fresno County Juvenile Institutions are "No Hostage" facilities. In the event you are taken hostage, the County will not bargain for your safe release. Positions in this classification are in Medical Group III - Heavy Physical Activity (Personnel Rule 8). This group includes positions which require heavy physical effort using arms, legs, back and trunk in frequent lifting, pushing, or pulling objects weighing (or offering resistance equivalent to) over 25 pounds. Generally, considerable bending, stooping, squatting, twisting, reaching, as well as standing and walking are involved. Physical stamina is usually required and explosive strength using bursts of energy may be required, depending upon specific position assignments. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click here to review the Samples of Duties Knowledge, Skills and Abilities Please click here to review the Knowledge, Skills and Abilities Minimum Qualifications Applicants must qualify under one (1) of the options listed below: OPTION 1 : Education : Possession of a United States' high school diploma, GED, or equivalent. AND Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. OPTION 2 : Education : Possession of an associate's, bachelor's, or master's degree, which includes the completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system. In addition to the options listed above, the following are also requi red : License : Possession of a valid Class "C" driver's license, or equivalent. Incumbents may be required to obtain a Class "B" driver's license, or equivalent. Certificate : Possession of a valid First Aid and Cardiopulmonary Resuscitation (CPR) certificate is required prior to appointment. Age : Must be at least eighteen (18) years of age. Other : Under California Penal Code Section 830.5, the Juvenile Correctional Officer I classification is defined as a Peace Officer. Therefore, candidates must be able to meet all pre-employment as well as ongoing peace officer status requirements pursuant to Federal, State, and local legislation. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. Valid driver's license number must be listed on your application. Failure to provide this information on your application will result in the disqualification of your application. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) may result in the rejection of your application. In the Education section of your application, please provide complete information for each school attended. Please provide the school's name, school's location, the type and number of units earned (semester or quarter), and if applicable, which major or program was completed. Failure to completely list education within the job application will result in the rejection of your application. College/university transcripts may be requested to verify completion of the required education. If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You may attach a copy to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email it to HREmploymentServices@fresnocountyca.gov . Resumes and attachments are not accepted in lieu of a completed employment application. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for the following process: Written Examination - Applicants meeting the minimum qualifications will be invited to participate in the written examination process.Exams will be held monthly.Applicants who cannot attend their scheduled exam can reapply and be scheduled for the next available written exam. Successful candidates will be placed on an employment list effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. NOTE :The written examination is developed and mandated by the California Board of State and Community Corrections (BSCC). The BSCC has a Candidate Orientation Booklet available to applicants interested in an overview of the exam. You may download a copy of the Candidate Orientation Booklet at the following link: http://www.bscc.ca.gov/wp-content/uploads/COB.pdf The BSCC Selection Exam for Local Corrections is a newly developed, statewide examination in use by California agencies for the selection of entry-level Adult Corrections Officer (ACO), Juvenile Corrections Officer (JCO), and Probation Officer (PO), effective August 17, 2020. Applicants who have taken the previous version of this exam (BSCC Juvenile Correctional Officer) are unable to transfer test scores, as the new exam version contains updated content and revised scoring criteria. Applicants who have taken the new exam with Fresno County or another county after the effective date of August 17, 2020, may submit their result in place of taking the exam again. Results must be submitted prior to the applicant's scheduled examination date for this recruitment. You must attach a copy of your results to your online employment application; fax a copy to (559) 455-4788, Attn: Carolyn Maxwell; or email a copy to HREmploymentServices@fresnocountyca.gov . HEALTH PRECAUTIONS : Due to concerns related to COVID-19, the written examinations will be conducted in accordance with CDPH, CDC, and Cal OSHA guidelines, as applicable. Applicants may be screened for symptoms of illness upon entry into the building and may be required to wear face coverings at the examination site. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Please note : All applications must be received online only by the closing date and time of this recruitment. Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted. Resumes and attachments are not accepted in lieu of a completed employment application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date of deadline. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Carolyn Maxwell Closing Date/Time: Continuous
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of almost 2,400 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA provides services through its administration and operating departments. Administration includes Finance, Government and Community Relations, and Human Resources. SSA’s operations include Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. The Social Services Agency assists one out of four of Alameda County's residents. The mission of the Social Services Agency is to promote the economic and social well-being of individuals, families, neighborhoods, and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedasocialservices.org/ . THE POSITION: This classification specification describes the journey-level classification of the Social Worker Classification flexible staffed series. Under general supervision, the Social Worker II Social Workers will assess clients for eligibility of services, needs, and make level, to assess referrals to appropriate service programs, as well as provide assistance and provide, provide counseling and appropriate supportive social services to clients; collect and evaluate client socio-economic information and data; manage the on-going responsibility for a caseload of applicants or clients receiving services, and performs other related duties as required. For more detailed information about the job classification, visit: Social Worker II (6715) . IDEAL CANDIDATE: In addition to meeting the minimum qualifications below, the ideal candidate will possess the following critical attributes: Exceptional written and oral communication skills, with a proven record of delivering clear, effective communication, taking responsibility for understanding others, and clearly conveying information, and ideas through a variety of media; The ability to build and maintain successful work relationships, collaborating with multiple agencies to address client needs, work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds, and making the most effective use of the capabilities, insights, and ideas of all individuals; Skill as a well-organized individual, capable of prioritizing, multi-tasking planning daily work activities, and establishing a course of action to ensure work is completed efficiently; Ability to treat people with dignity, respect and fairness, giving proper credit, and standing up for deserving others and their ideas even in the face of resistance or challenge; Outstanding analytical skills, with demonstrated ability to think logically and arrive at sound conclusions; A demonstrated knowledge of, and ability to apply, the principles, practices and techniques of social work; Knowledge of Welfare and Institutions Code, the Social Security Act, and pertinent legislation in the field of public welfare; Ability to interpret complex federal and state laws, rules and regulations and procedures related to social work; and Experience providing client-centered service and demonstrated knowledge of public and private social agencies and other community resources. VACANCIES: The current vacancies are within the Social Services Agency. However, the eligible list resulting from this recruitment may be used by any department needing to fill a vacancy. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six (6) months of full-time experience in the class of Social Worker I in the Alameda County classified service. OR II Education : Equivalent to graduation from a two (2) year accredited college (90 quarter units or 60 semester units), which includes 15 semester or 22 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling, or other behavioral science. AND Experience : The equivalent of one (1) year of full-time experience as an Employment Counselor or experience comparable to an Employment Counselor. OR III Education : Equivalent to graduation from an accredited college or university (180 quarter units or 120-semester units), which includes 30 semester or 45 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling, or other behavioral science. AND Experience : The equivalent of one (1) year of full-time social casework experience in a public or non-profit human services agency. (Completion of one (1) year of graduate study in a recognized school of social work may be substituted for the experience required.) License : All positions require possession of a valid California Motor Vehicle Operator's license. Special Requirements : Fluency in Spanish, Cantonese, Mandarin, Farsi, Tagalog, Vietnamese, or Cambodian is desirable. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles, practices, and techniques of social work. Provisions of the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare, including changes and developments in such legislation. Aims and functions of community organization and resources, including available services in the employment field County and State Health and Human Services Agency and health care. Basic psychological theory and practices related to human behavior. Public and private social agencies and other community resources. Ability to : Analyze and evaluate individual situations to reach sound conclusions and make appropriate recommendations. Interpret complex Federal and State laws, rules, regulations, and procedures. Establish and maintain effective working relationships with other professional personnel and the public, the general public, culturally diverse populations, other departments/agencies, co-workers, and other groups and organizations. Communicate effectively orally and in writing. Prioritize work. Demonstrate good customer service, interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations. Implement effective caseload management techniques. Deal impartially and with restraint in stressful situations. Follow complex oral and written instructions. Use computers and software applications effectively. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN Deadline for Filing: 5:00 PM Monday, May 13, 2024 Review of Minimum Qualifications: May 20, 2024 Review of Supplemental Questionnaire for Best Qualified: Week of June 17 , 2024 Virtual Civil Service Pre-Recorded Oral Examination: Week of July 8, 2024 Notification of Results July 29, 2024 Promulgation of Eligible List August 7, 2024 TENTATIVE SELECTION PLAN Departmental Hiring Interviews *TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman| Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/13/2024 5:00:00 PM
Apr 19, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of almost 2,400 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA provides services through its administration and operating departments. Administration includes Finance, Government and Community Relations, and Human Resources. SSA’s operations include Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. The Social Services Agency assists one out of four of Alameda County's residents. The mission of the Social Services Agency is to promote the economic and social well-being of individuals, families, neighborhoods, and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedasocialservices.org/ . THE POSITION: This classification specification describes the journey-level classification of the Social Worker Classification flexible staffed series. Under general supervision, the Social Worker II Social Workers will assess clients for eligibility of services, needs, and make level, to assess referrals to appropriate service programs, as well as provide assistance and provide, provide counseling and appropriate supportive social services to clients; collect and evaluate client socio-economic information and data; manage the on-going responsibility for a caseload of applicants or clients receiving services, and performs other related duties as required. For more detailed information about the job classification, visit: Social Worker II (6715) . IDEAL CANDIDATE: In addition to meeting the minimum qualifications below, the ideal candidate will possess the following critical attributes: Exceptional written and oral communication skills, with a proven record of delivering clear, effective communication, taking responsibility for understanding others, and clearly conveying information, and ideas through a variety of media; The ability to build and maintain successful work relationships, collaborating with multiple agencies to address client needs, work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds, and making the most effective use of the capabilities, insights, and ideas of all individuals; Skill as a well-organized individual, capable of prioritizing, multi-tasking planning daily work activities, and establishing a course of action to ensure work is completed efficiently; Ability to treat people with dignity, respect and fairness, giving proper credit, and standing up for deserving others and their ideas even in the face of resistance or challenge; Outstanding analytical skills, with demonstrated ability to think logically and arrive at sound conclusions; A demonstrated knowledge of, and ability to apply, the principles, practices and techniques of social work; Knowledge of Welfare and Institutions Code, the Social Security Act, and pertinent legislation in the field of public welfare; Ability to interpret complex federal and state laws, rules and regulations and procedures related to social work; and Experience providing client-centered service and demonstrated knowledge of public and private social agencies and other community resources. VACANCIES: The current vacancies are within the Social Services Agency. However, the eligible list resulting from this recruitment may be used by any department needing to fill a vacancy. MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six (6) months of full-time experience in the class of Social Worker I in the Alameda County classified service. OR II Education : Equivalent to graduation from a two (2) year accredited college (90 quarter units or 60 semester units), which includes 15 semester or 22 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling, or other behavioral science. AND Experience : The equivalent of one (1) year of full-time experience as an Employment Counselor or experience comparable to an Employment Counselor. OR III Education : Equivalent to graduation from an accredited college or university (180 quarter units or 120-semester units), which includes 30 semester or 45 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling, or other behavioral science. AND Experience : The equivalent of one (1) year of full-time social casework experience in a public or non-profit human services agency. (Completion of one (1) year of graduate study in a recognized school of social work may be substituted for the experience required.) License : All positions require possession of a valid California Motor Vehicle Operator's license. Special Requirements : Fluency in Spanish, Cantonese, Mandarin, Farsi, Tagalog, Vietnamese, or Cambodian is desirable. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Principles, practices, and techniques of social work. Provisions of the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare, including changes and developments in such legislation. Aims and functions of community organization and resources, including available services in the employment field County and State Health and Human Services Agency and health care. Basic psychological theory and practices related to human behavior. Public and private social agencies and other community resources. Ability to : Analyze and evaluate individual situations to reach sound conclusions and make appropriate recommendations. Interpret complex Federal and State laws, rules, regulations, and procedures. Establish and maintain effective working relationships with other professional personnel and the public, the general public, culturally diverse populations, other departments/agencies, co-workers, and other groups and organizations. Communicate effectively orally and in writing. Prioritize work. Demonstrate good customer service, interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations. Implement effective caseload management techniques. Deal impartially and with restraint in stressful situations. Follow complex oral and written instructions. Use computers and software applications effectively. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN Deadline for Filing: 5:00 PM Monday, May 13, 2024 Review of Minimum Qualifications: May 20, 2024 Review of Supplemental Questionnaire for Best Qualified: Week of June 17 , 2024 Virtual Civil Service Pre-Recorded Oral Examination: Week of July 8, 2024 Notification of Results July 29, 2024 Promulgation of Eligible List August 7, 2024 TENTATIVE SELECTION PLAN Departmental Hiring Interviews *TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman| Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/13/2024 5:00:00 PM
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRE WILL ONLY BE ACCEPTED ONLINE. DESCRIPTION THE AGENCY The mission of Public Works is to enhance the quality of life for the people of Alameda County by providing a safe, well-maintained, and lasting public works infrastructure through accessible, responsive and effective services. Public services provided by the Alameda County Public Works Agency include flood and storm water pollution control, transportation planning and design, roadway and flood control maintenance and inspection, and construction and building inspections. The goals of the Agency are to keep roads safe and well maintained, provide the highest level of flood protection, provide service levels that optimize infrastructure life cycles, minimize deferred maintenance, ensure that development and construction adhere to applicable State and County rules, optimize disaster preparedness, response and recover, ensure that the Agency’s operations and services minimize negative impacts on the environment, and sustain and advance County and Agency programs through a vital business and administrative support system. For more information about the Alameda County Public Works Agency, please visit their website at www.acgov.org/pwa . THE POSITION Engineering CAD/D Technicians perform a variety of complex office and field engineering work; establish and maintain detailed and inter-related engineering record-keeping systems; perform computerized technical drafting/design work; perform related work as required. Engineering CAD/D Technician II’s are journey-level drafting technicians who under general supervision may act in a lead capacity on project-by-project basis. Positions in the class of Engineering CAD/D Technician II are assigned major Computer Aided Drafting/Design (CAD/D) projects involving complex technical design work or may perform a specialized function and have program responsibility in their area of specialization. For more detailed information about the job classification, visit: ENGINEERING CAD/D TECHNICIAN II (#2123) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of one year of experience in the class of Engineering CAD/D Technician I in the Alameda County classified service. OR II Education : Possession of an Associate of Arts Degree in Engineering Technology CAD/D Technology or a closely related field, including instruction in CAD equivalent to 3 quarters from an accredited educational institution. AND Experience : The equivalent of two (2) years of full-time increasingly responsible and varied sub-professional civil engineering drafting experience in the preparation of civil engineering contract drawings and plans using CAD. OR III Experience : The equivalent of three (3) years of recent-full time increasingly responsible sub-professional civil engineering experience in the preparation of civil engineering contract drawings and plans using CAD. License : Possession of a valid California Motor Vehicle Operator’s License NOTE :The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Office methods and procedures, including filing and record-keeping practices. Mathematics, including trigonometry. Engineering drafting materials and techniques. Computer Aided Drafting (CAD) equipment and software. Related software that performs input and reduction, survey collection, coordinate geometry, digital terrain modeling, contour generation, earthworks and design. Fundamentals of engineering drafting design and land surveying. Technical report writing. Basic principles and practices of land surveying work. Ability to : Review engineering plans and documents for compliance with agency and County standards. Prepare complete and comprehensive written reports involving engineering plans and documents. Do accurate engineering drafting work from electronic mediums, survey notes, sketches and other detailed guides. Read and interpret legal descriptions, engineering drawings, survey notes and tract descriptions. Communicate and organize work effectively. Provide lead supervision and coordinate the work of others. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: Review of applicants' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to further verify knowledge, skill and ability.Those candidates who are qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN Deadline for Filing: 5:00:00 p.m., Friday, April 19, 2024 Review of Minimum Qualifications and Questionnaires: by week of April 29, 2024 Civil Service Oral Examination: * Week of May 27, 2024 Department Selection Interview: Mid-Late July 2024 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org, Noreplyalamedacountyhr@acgov.org , and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com or Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Erika Beams, Human Resources Analyst Human Resource Services Division, County of Alameda Analyst Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/19/2024 5:00:00 PM
Mar 19, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRE WILL ONLY BE ACCEPTED ONLINE. DESCRIPTION THE AGENCY The mission of Public Works is to enhance the quality of life for the people of Alameda County by providing a safe, well-maintained, and lasting public works infrastructure through accessible, responsive and effective services. Public services provided by the Alameda County Public Works Agency include flood and storm water pollution control, transportation planning and design, roadway and flood control maintenance and inspection, and construction and building inspections. The goals of the Agency are to keep roads safe and well maintained, provide the highest level of flood protection, provide service levels that optimize infrastructure life cycles, minimize deferred maintenance, ensure that development and construction adhere to applicable State and County rules, optimize disaster preparedness, response and recover, ensure that the Agency’s operations and services minimize negative impacts on the environment, and sustain and advance County and Agency programs through a vital business and administrative support system. For more information about the Alameda County Public Works Agency, please visit their website at www.acgov.org/pwa . THE POSITION Engineering CAD/D Technicians perform a variety of complex office and field engineering work; establish and maintain detailed and inter-related engineering record-keeping systems; perform computerized technical drafting/design work; perform related work as required. Engineering CAD/D Technician II’s are journey-level drafting technicians who under general supervision may act in a lead capacity on project-by-project basis. Positions in the class of Engineering CAD/D Technician II are assigned major Computer Aided Drafting/Design (CAD/D) projects involving complex technical design work or may perform a specialized function and have program responsibility in their area of specialization. For more detailed information about the job classification, visit: ENGINEERING CAD/D TECHNICIAN II (#2123) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of one year of experience in the class of Engineering CAD/D Technician I in the Alameda County classified service. OR II Education : Possession of an Associate of Arts Degree in Engineering Technology CAD/D Technology or a closely related field, including instruction in CAD equivalent to 3 quarters from an accredited educational institution. AND Experience : The equivalent of two (2) years of full-time increasingly responsible and varied sub-professional civil engineering drafting experience in the preparation of civil engineering contract drawings and plans using CAD. OR III Experience : The equivalent of three (3) years of recent-full time increasingly responsible sub-professional civil engineering experience in the preparation of civil engineering contract drawings and plans using CAD. License : Possession of a valid California Motor Vehicle Operator’s License NOTE :The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Office methods and procedures, including filing and record-keeping practices. Mathematics, including trigonometry. Engineering drafting materials and techniques. Computer Aided Drafting (CAD) equipment and software. Related software that performs input and reduction, survey collection, coordinate geometry, digital terrain modeling, contour generation, earthworks and design. Fundamentals of engineering drafting design and land surveying. Technical report writing. Basic principles and practices of land surveying work. Ability to : Review engineering plans and documents for compliance with agency and County standards. Prepare complete and comprehensive written reports involving engineering plans and documents. Do accurate engineering drafting work from electronic mediums, survey notes, sketches and other detailed guides. Read and interpret legal descriptions, engineering drawings, survey notes and tract descriptions. Communicate and organize work effectively. Provide lead supervision and coordinate the work of others. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: Review of applicants' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to further verify knowledge, skill and ability.Those candidates who are qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN Deadline for Filing: 5:00:00 p.m., Friday, April 19, 2024 Review of Minimum Qualifications and Questionnaires: by week of April 29, 2024 Civil Service Oral Examination: * Week of May 27, 2024 Department Selection Interview: Mid-Late July 2024 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org, Noreplyalamedacountyhr@acgov.org , and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com or Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Erika Beams, Human Resources Analyst Human Resource Services Division, County of Alameda Analyst Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/19/2024 5:00:00 PM
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE AGENCY The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION This series specification describes the three Deputy Probation Officer classes in the Probation Department, which, under close supervision at the lower level and under direction at the higher levels, investigate and supervise adult or juvenile defendants or court wards; assist the courts in making detention and sentencing decisions; aid in the social rehabilitation of wards and defendants, including compliance with court orders; conduct fact finding investigations of pre-employment and employee misconduct cases; represent the Probation Department in court, institutions, foster homes, and community agencies; act as a substitute for a full-time Court Officer, and in Juvenile and Adult Divisions, covers additional court calendars as directed on a part-time basis; perform intensive casework counseling, and related work as required. Deputy Probation Officer I is the entry-level class. Incumbents work under close supervision, and may be assigned all duties, except those exclusively related to the Deputy Probation Officer III classification. Deputy Probation Officer I's are expected to promote to the Deputy Probation Officer II classification upon completion of the 18-month training period, and the STC Basic Probation Officer Training Course and satisfactory performance. For more information about the job classification, visit: Deputy Probation Officer I (#6108) . MINIMUM QUALIFICATIONS Education: Possession of a Bachelor's degree from an accredited college or university. License (All levels): All candidates must possess a valid California Class "C" Motor Vehicle Operator's license. Good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. SPECIAL REQUIREMENTS: All applicants must meet all minimum standards for Peace Officer under Section 1031 of the Government Code which includes: Must be at least 21 years of age at the time of appointment. Applicants are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (Per SB 960) A thorough background investigation will be made of all prospective Deputy Probation Officers. A record of any felony conviction will result in disqualification. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal record. Found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of an armedPeace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for probation officers as specified by the California Board of Corrections, Peace Officer Standards and Training PC 832 and any other training required under law. Willingness to perform work requiring irregular hours, holidays and weekends. Must be willing to work all positions, locations and shifts. PHYSICAL REQUIREMENTS: Applicants must satisfactorily pass a thorough medical examination for Peace Officers and a psychological evaluation before job placement can take place. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Usual causes of crime and delinquency. Elementary psychodynamics of behavior and modes of adjustment. Interviewing techniques and effective application of interviewing. Intermediate and basic math, plus fractions, decimals, and percentages. Principles of supervision. Applicable State, Federal and local statutes, ordinances, rules, policies, standard codes, and their interrelationship. Training and learning theory techniques, including recreational activity. Principles, methods, procedures and facilities used in modern progressive correctional programs, including methods of social casework. Cultural relativity and cultural differences. Understanding of minority group cultures. Concepts and effective techniques in facilitating socio-cultural relationships. Social economic and psychological factors, forces and trends relating to crime, delinquency, and social adjustment. Social and correctional case and group work. Developmental theory and social theory relating to rehabilitation. Counseling and guidance principles and principles of normal and abnormal psychology and personality theory. Theory, principles and trends of probation work. Principles and findings of normal and abnormal psychology. Principles, techniques and trends in social and correctional case and group work. General provisions of the law relating to the legal rights and obligations of adults and juveniles. Causes, extent of crime and delinquency. Techniques and methods of investigating and supervising adult and juvenile offenders. Service of public and private agencies available to probationers. Organization and procedures of the Alameda County Probation Department. Operation of Municipal and Superior Courts. Automated Systems and its applications. Information systems and personal computers. Ability to: Verbally communicate, sufficient to communicate with a variety of people in various ethnic, educational and socio-economic backgrounds. Effectively apply interviewing skills, including listening skills. Speak publicly including planning and preparation of material and effective presentation, principles of group work and group dynamics. Proofread for grammar, punctuation, spelling and typographical errors. Define problems, collect information, establish facts, and draw valid conclusions to formulate recommendations and solve a wide variety of intellectual and practical problems. Write clearly, accurately and concisely, using grammatically correct English to convey ideas in written reports, letters, memoranda, etc. Read and interpret complex technical and legal documents in English, such as codes, psychological and medical documents, manuals, etc. Organize and manage a caseload. Be flexible and tolerant in adjusting to changes in workload assignments and work under the stress of meeting deadlines. Demonstrate interpersonal techniques relating to establishing rapport, tactfulness, controlling stress, gaining confidence and dealing with emotional stress. Follow oral and written instructions. Be willing to accept and follow direction. Understand one's self and have self-control in relation to self and others (self-awareness). Establish and maintain good objective working relationships with clients to determine needs in individual situations and take an effective course of action. Analyze complex emotional and behavioral disorders and carry out treatment plans. Exercise skilled judgment in the assessment and treatment of probationers, families, and dependent children. Establish effective and productive relationships with others. Access multiple information systems in order to research pertinent data. Function in an automated work environment. Effectively utilize self defense techniques. Effectively utilize a firearm. Skill in: Restraining an individual for the purpose of arrest and/or detention and conduct related searches. Applying restraint devices such as handcuffs. Administering first aid and CPR. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. A written examination which will be pass/fail. Those candidates attaining a passing score on the written exam will move on to the next step in the examination process. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Thursday, May 9, 2024 Review of Minimum Qualifications: Friday, May 24, 2024 Review of Supplemental Questionnaire for Preliminary Background Screening: Friday, June 7, 2024 Virtual Written Examination: Week of July 1, 2024 Oral Examination: Week of July 15, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs/ BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/9/2024 5:00:00 PM
Apr 16, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE AGENCY The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION This series specification describes the three Deputy Probation Officer classes in the Probation Department, which, under close supervision at the lower level and under direction at the higher levels, investigate and supervise adult or juvenile defendants or court wards; assist the courts in making detention and sentencing decisions; aid in the social rehabilitation of wards and defendants, including compliance with court orders; conduct fact finding investigations of pre-employment and employee misconduct cases; represent the Probation Department in court, institutions, foster homes, and community agencies; act as a substitute for a full-time Court Officer, and in Juvenile and Adult Divisions, covers additional court calendars as directed on a part-time basis; perform intensive casework counseling, and related work as required. Deputy Probation Officer I is the entry-level class. Incumbents work under close supervision, and may be assigned all duties, except those exclusively related to the Deputy Probation Officer III classification. Deputy Probation Officer I's are expected to promote to the Deputy Probation Officer II classification upon completion of the 18-month training period, and the STC Basic Probation Officer Training Course and satisfactory performance. For more information about the job classification, visit: Deputy Probation Officer I (#6108) . MINIMUM QUALIFICATIONS Education: Possession of a Bachelor's degree from an accredited college or university. License (All levels): All candidates must possess a valid California Class "C" Motor Vehicle Operator's license. Good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. SPECIAL REQUIREMENTS: All applicants must meet all minimum standards for Peace Officer under Section 1031 of the Government Code which includes: Must be at least 21 years of age at the time of appointment. Applicants are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (Per SB 960) A thorough background investigation will be made of all prospective Deputy Probation Officers. A record of any felony conviction will result in disqualification. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal record. Found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of an armedPeace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for probation officers as specified by the California Board of Corrections, Peace Officer Standards and Training PC 832 and any other training required under law. Willingness to perform work requiring irregular hours, holidays and weekends. Must be willing to work all positions, locations and shifts. PHYSICAL REQUIREMENTS: Applicants must satisfactorily pass a thorough medical examination for Peace Officers and a psychological evaluation before job placement can take place. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Usual causes of crime and delinquency. Elementary psychodynamics of behavior and modes of adjustment. Interviewing techniques and effective application of interviewing. Intermediate and basic math, plus fractions, decimals, and percentages. Principles of supervision. Applicable State, Federal and local statutes, ordinances, rules, policies, standard codes, and their interrelationship. Training and learning theory techniques, including recreational activity. Principles, methods, procedures and facilities used in modern progressive correctional programs, including methods of social casework. Cultural relativity and cultural differences. Understanding of minority group cultures. Concepts and effective techniques in facilitating socio-cultural relationships. Social economic and psychological factors, forces and trends relating to crime, delinquency, and social adjustment. Social and correctional case and group work. Developmental theory and social theory relating to rehabilitation. Counseling and guidance principles and principles of normal and abnormal psychology and personality theory. Theory, principles and trends of probation work. Principles and findings of normal and abnormal psychology. Principles, techniques and trends in social and correctional case and group work. General provisions of the law relating to the legal rights and obligations of adults and juveniles. Causes, extent of crime and delinquency. Techniques and methods of investigating and supervising adult and juvenile offenders. Service of public and private agencies available to probationers. Organization and procedures of the Alameda County Probation Department. Operation of Municipal and Superior Courts. Automated Systems and its applications. Information systems and personal computers. Ability to: Verbally communicate, sufficient to communicate with a variety of people in various ethnic, educational and socio-economic backgrounds. Effectively apply interviewing skills, including listening skills. Speak publicly including planning and preparation of material and effective presentation, principles of group work and group dynamics. Proofread for grammar, punctuation, spelling and typographical errors. Define problems, collect information, establish facts, and draw valid conclusions to formulate recommendations and solve a wide variety of intellectual and practical problems. Write clearly, accurately and concisely, using grammatically correct English to convey ideas in written reports, letters, memoranda, etc. Read and interpret complex technical and legal documents in English, such as codes, psychological and medical documents, manuals, etc. Organize and manage a caseload. Be flexible and tolerant in adjusting to changes in workload assignments and work under the stress of meeting deadlines. Demonstrate interpersonal techniques relating to establishing rapport, tactfulness, controlling stress, gaining confidence and dealing with emotional stress. Follow oral and written instructions. Be willing to accept and follow direction. Understand one's self and have self-control in relation to self and others (self-awareness). Establish and maintain good objective working relationships with clients to determine needs in individual situations and take an effective course of action. Analyze complex emotional and behavioral disorders and carry out treatment plans. Exercise skilled judgment in the assessment and treatment of probationers, families, and dependent children. Establish effective and productive relationships with others. Access multiple information systems in order to research pertinent data. Function in an automated work environment. Effectively utilize self defense techniques. Effectively utilize a firearm. Skill in: Restraining an individual for the purpose of arrest and/or detention and conduct related searches. Applying restraint devices such as handcuffs. Administering first aid and CPR. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. A written examination which will be pass/fail. Those candidates attaining a passing score on the written exam will move on to the next step in the examination process. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Thursday, May 9, 2024 Review of Minimum Qualifications: Friday, May 24, 2024 Review of Supplemental Questionnaire for Preliminary Background Screening: Friday, June 7, 2024 Virtual Written Examination: Week of July 1, 2024 Oral Examination: Week of July 15, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs/ BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/9/2024 5:00:00 PM