SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino is seeking highly qualified, innovative, highly motivated individuals for the position of Operations Supervisor II . Salary Updates 3% COLA increase effective October 2024; approximate annual salary range $74,441.80 - $94,947.24 Benefit Highlights About the Position Under direction, plans, supervises and reviews the work of subordinate supervisors and employees engaged in a variety of court operations and courtroom support functions; and performs related duties as assigned. Distinguishing Characteristics Operations Supervisor II is the second-level supervisor in the Operations Supervisor class series. Through subordinate Operations Supervisor I's, incumbents oversee the functions, operations and staff of an assigned court operations unit. Incumbents are responsible for directing employee training, preparing performance evaluations and giving feedback to supervisors and staff to improve employee performance and productivity. Incumbents develop procedures, policies and materials and direct work priorities to improve service. Incumbents are expected to exercise considerable discretion in carrying out responsibilities independently and with a thorough understanding of court policies, procedures and customer service issues. Operations Supervisor II is distinguished from Operations Supervisor I in that incumbents in the former class supervise and direct the work of court operations units that may include subordinate supervisors. Employees in this class may report to a Court Operations Manager or Deputy Director of Operations. For full position details, please click here . Essential Functions Duties of an Operations Supervisor II may include, but are not limited to: Organizes, assigns, schedules, supervises and evaluates the work of assigned supervisors and staff; develops, implements and monitors work plans to achieve assigned unit objectives; makes recommendations for purchases and other expenditures in accordance with court procedures; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with court standards; prepares and maintains a variety of records and reports.Interviews and participates in selecting new staff for the assigned unit; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progressive discipline process to address performance deficiencies, in accordance with court Personnel Plan policies and labor contract agreements.Provides day-to-day leadership and works with staff to ensure a high-performance, customer service oriented work environment that supports achieving the court's mission, objectives and values regarding teamwork, mutual trust and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.Confers with managers and judges regarding a variety of issues; develops, recommends, implements and revises work programs, plans, processes and procedures to achieve unit goals and objectives consistent with established statutory, rule and policy requirements and court service quality expectations; plans methods and activities to meet work objectives; develops solutions to resolve staff or operating problems; develops procedure manuals; ensures operating policies and procedures meet needs of the unit; creates forms to be used by unit to improve service and productivity.Monitors workflow and assigns work priorities to ensure efficient, timely and accurate operations; coordinates, collects and compiles statistical workload reports.Interprets policies and procedures to supervisors and employees through staff meetings, bulletins, instructions, procedures and other means; informs staff of procedural changes pertaining to new legislation.Acts as liaison between the court, attorneys, officials, other court personnel and the public; confers with judges, attorneys and law enforcement representatives on matters that involve coordination of people and/or process.Directs the preparation of court calendar pursuant to judicial changes or requests and administrative restructuring; works with supervising judges in assigning cases to open courtrooms; obtains the services of pro tem judges, court reporters and court interpreters; approves payment of vendors; prepares Judicial Council reports.Reviews and resolves complex work unit issues, complaints or problems that may require research and compiling information; researches case histories and codes as needed by judges or other court staff.Serves on court-wide committees; performs special projects as assigned.Performs other duties as assigned. Minimum Qualifications Graduation from high school or GED and five (5) years of increasingly responsible and varied court experience in different case types, participating on projects and/or committees, of at least two (2) of which may be at the level of Operations Supervisor I, or an equivalent combination of education, training and experience. Knowledge of: Codes, rules, policies, procedures and legal terminology applicable to a wide variety of court operations and courtroom support functions in all areas of litigation as applicable to assigned areas of responsibility, including but not limited to processing of legal documents, calendaring and preparation of cases for trial, custody of exhibits, juror service and other matters; Procedures and techniques for analyzing and improving court work processes to enhance efficiency and productivity; General functions and organization of the judicial system, including various divisions of the court and the rules and functions of other legal and law enforcement agencies; State and local statutes and Rules of Court that govern general court operations; Technical resource materials/information sources applicable to area of assignment; Legal courtesies and courtroom demeanor; Court policies/procedures applicable to the receipt of, and accounting for, a variety of payments to the court; Principles and practices of customer service and business communication; correct English usage, including spelling, grammar and punctuation; Principles and practices of effective supervision; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. ANNUAL LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in the SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of service and Court contributions. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
Description The Superior Court of California, County of San Bernardino is seeking highly qualified, innovative, highly motivated individuals for the position of Operations Supervisor II . Salary Updates 3% COLA increase effective October 2024; approximate annual salary range $74,441.80 - $94,947.24 Benefit Highlights About the Position Under direction, plans, supervises and reviews the work of subordinate supervisors and employees engaged in a variety of court operations and courtroom support functions; and performs related duties as assigned. Distinguishing Characteristics Operations Supervisor II is the second-level supervisor in the Operations Supervisor class series. Through subordinate Operations Supervisor I's, incumbents oversee the functions, operations and staff of an assigned court operations unit. Incumbents are responsible for directing employee training, preparing performance evaluations and giving feedback to supervisors and staff to improve employee performance and productivity. Incumbents develop procedures, policies and materials and direct work priorities to improve service. Incumbents are expected to exercise considerable discretion in carrying out responsibilities independently and with a thorough understanding of court policies, procedures and customer service issues. Operations Supervisor II is distinguished from Operations Supervisor I in that incumbents in the former class supervise and direct the work of court operations units that may include subordinate supervisors. Employees in this class may report to a Court Operations Manager or Deputy Director of Operations. For full position details, please click here . Essential Functions Duties of an Operations Supervisor II may include, but are not limited to: Organizes, assigns, schedules, supervises and evaluates the work of assigned supervisors and staff; develops, implements and monitors work plans to achieve assigned unit objectives; makes recommendations for purchases and other expenditures in accordance with court procedures; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with court standards; prepares and maintains a variety of records and reports.Interviews and participates in selecting new staff for the assigned unit; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progressive discipline process to address performance deficiencies, in accordance with court Personnel Plan policies and labor contract agreements.Provides day-to-day leadership and works with staff to ensure a high-performance, customer service oriented work environment that supports achieving the court's mission, objectives and values regarding teamwork, mutual trust and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.Confers with managers and judges regarding a variety of issues; develops, recommends, implements and revises work programs, plans, processes and procedures to achieve unit goals and objectives consistent with established statutory, rule and policy requirements and court service quality expectations; plans methods and activities to meet work objectives; develops solutions to resolve staff or operating problems; develops procedure manuals; ensures operating policies and procedures meet needs of the unit; creates forms to be used by unit to improve service and productivity.Monitors workflow and assigns work priorities to ensure efficient, timely and accurate operations; coordinates, collects and compiles statistical workload reports.Interprets policies and procedures to supervisors and employees through staff meetings, bulletins, instructions, procedures and other means; informs staff of procedural changes pertaining to new legislation.Acts as liaison between the court, attorneys, officials, other court personnel and the public; confers with judges, attorneys and law enforcement representatives on matters that involve coordination of people and/or process.Directs the preparation of court calendar pursuant to judicial changes or requests and administrative restructuring; works with supervising judges in assigning cases to open courtrooms; obtains the services of pro tem judges, court reporters and court interpreters; approves payment of vendors; prepares Judicial Council reports.Reviews and resolves complex work unit issues, complaints or problems that may require research and compiling information; researches case histories and codes as needed by judges or other court staff.Serves on court-wide committees; performs special projects as assigned.Performs other duties as assigned. Minimum Qualifications Graduation from high school or GED and five (5) years of increasingly responsible and varied court experience in different case types, participating on projects and/or committees, of at least two (2) of which may be at the level of Operations Supervisor I, or an equivalent combination of education, training and experience. Knowledge of: Codes, rules, policies, procedures and legal terminology applicable to a wide variety of court operations and courtroom support functions in all areas of litigation as applicable to assigned areas of responsibility, including but not limited to processing of legal documents, calendaring and preparation of cases for trial, custody of exhibits, juror service and other matters; Procedures and techniques for analyzing and improving court work processes to enhance efficiency and productivity; General functions and organization of the judicial system, including various divisions of the court and the rules and functions of other legal and law enforcement agencies; State and local statutes and Rules of Court that govern general court operations; Technical resource materials/information sources applicable to area of assignment; Legal courtesies and courtroom demeanor; Court policies/procedures applicable to the receipt of, and accounting for, a variety of payments to the court; Principles and practices of customer service and business communication; correct English usage, including spelling, grammar and punctuation; Principles and practices of effective supervision; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. ANNUAL LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in the SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of service and Court contributions. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/12/2024 11:59 PM Pacific
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino is seeking well-qualified and motivated counselors/mental health professionals with a passion for public service for the position of the recently revised MENTAL HEALTH CLINICIAN (Official classification is Child Custody Recommending Counselor). The eligible list established from this recruitment will be used to create a hiring pool to fill current and future vacancies as they arise. SALARY UPDATE 3% COLA increase effective October 2024; approximate annual rate range from $92,652.04 - $118,382.06 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE . Telework/On-Site Opportunity This position is eligible for a combination of telework and on-site work assignments. Telework must be completed from a pre-designated home-based location within the State of California and employees may be required to report on-site to address business needs. Telework is at the sole discretion of the Court and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, provides professional counseling and mediation services related to family law matters or juvenile court matters, including child custody/visitation and premarital assessments to individuals and families referred by the Superior Court; performs safety risk assessments; writes detailed reports and makes recommenda tions on custody, parenting plans and interventions needed based on clinical assessments in family law matters or mediated agreements in juvenile court matters; and performs related duties as assigned. Distinguishing Characteristics A Child Custody Recommending Counselor performs fully qualified licensed counseling/mediation within Family Court Services. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to the Family Court Services Supervisor and may take work direction from a Senior Child Custody Recommending Counselor in designated districts. Child Custody Recommending Counselor differs from the class of Senior Child Custody Recommending Counselor in that the latter serves as acting supervisor and provides work direction and training in the supervisor's absence in designated districts. For full position details, please visit the job description by clicking here . This revised recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Conducts child custody recommending counseling sessions and mediation services to resolve child custody and/or visitation disputes and to assist parties in formulating parenting plans; interviews in person and over the phone parents, guardians, grandparents, minors, and other case-related persons (i.e., school officials, law enforcement personnel, social service personnel).Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and refers parties to community agencies for long-term counseling when necessary.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for assessment.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information; may recommend for psychiatric or psychological evaluations.Prepares parenting plans or detailed court reports with summary of issues, information obtained during counseling sessions and investigations, and recommendations that integrate an understanding of the laws relevant to family law; develops custody and visitation agreements; may be required to testify in court regarding same.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Presents oral and written reports and recommendations to the court; maintains case documentation, prepares reports and writes routine correspondence; attends and participates in case management meetings and presentations.Develops materials for community education and orientation including program brochures, literature and videos; conducts orientation meetings to explain the program to the public.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Other duties as assigned. When assigned to Juvenile Dependency Mediation Provides confidential mediation services to resolve jurisdictional or disposition disputes; facilitates communications between disputants in a non-adversarial environment in order to resolve child protec tion issues; drafts and submits reports outlining mediated agreements; facilitate and draft Family Law Exit Orders.Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and assists/social workers with identifying necessary resources at community agencies for long term counseling.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for mediation.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited college or university with a master's degree or PhD in psy chology, counseling, family therapy, social work or other directly related field and two (2) years of increasingly responsible experience providing licensed child custody investigations, family or mediation counseling or psycho therapy; or an equivalent combin ation of education, training and experience. Experience in a superior court is desired. Licenses; Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the Court's vehicle insurance program. Current State of California license as a Clinical Social Worker (LCSW), Marriage, Family and Child Therapist (LFMT), Clinical Psychologist or Licensed Professional Clinical Counselor (LPCC) is required and must be maintained as a condition of continued employment. Knowledge of: Principles and practices of mental health; mental illness issues and psychiatric diagnoses, symptoms and impairments; Methods and techniques of individual and group counseling, conflict resolution, crisis management and mediation; Characteristics and signs of abuse, domestic violence and substance abuse; Clinical issues relating to family dysfunction and child behavior/development; Juvenile delinquency and dependency issues; Child development and factors contributing to the development of behavioral issues; Governmental and private community resources and referral agencies; Relevant legal terminology, court operations and courtroom procedure; courtroom etiquette and conventions; Federal, state and local laws, regulations and court decisions applicable to area of assigned responsi bility including laws related to child custody, visitation and parental rights; Research methods and statistical analysis techniques; State regulations pertaining to client confidentiality; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation; Safety policies and safe work practices applicable to the work. Ability to: Communicate effectively with upset, emotional, mentally disabled or mentally ill children and adults in order to provide accurate evaluations; Diffuse conflict, maintain neutrality and gather, assess and discuss relevant information necessary to protect and advocate for children's best interest in emotionally charged and sensitive situations; Mediate and facilitate the development of agreements and parenting plans; Demonstrate sensitivity to and understanding of individuals with diverse academic, socioeconomic, cultural, ethnic and disability issues; Prepare clear, concise and comprehensive studies, reports, correspondence and other written materials; Maintain confidentiality of court proceedings, documents and records; Understand, interpret, explain and apply applicable laws, ordinances and policies; Operate a computer and use standard business and operations support software; Represent the Court effectively in interactions and negotiations and dealings with the public, service providers and justice partners; Use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situa tions; Establish and maintain effective working relationships with all those encountered in the course of work. Physical Characteristics he physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Superior Court of California, County of San Bernardino is seeking well-qualified and motivated counselors/mental health professionals with a passion for public service for the position of the recently revised MENTAL HEALTH CLINICIAN (Official classification is Child Custody Recommending Counselor). The eligible list established from this recruitment will be used to create a hiring pool to fill current and future vacancies as they arise. SALARY UPDATE 3% COLA increase effective October 2024; approximate annual rate range from $92,652.04 - $118,382.06 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE . Telework/On-Site Opportunity This position is eligible for a combination of telework and on-site work assignments. Telework must be completed from a pre-designated home-based location within the State of California and employees may be required to report on-site to address business needs. Telework is at the sole discretion of the Court and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, provides professional counseling and mediation services related to family law matters or juvenile court matters, including child custody/visitation and premarital assessments to individuals and families referred by the Superior Court; performs safety risk assessments; writes detailed reports and makes recommenda tions on custody, parenting plans and interventions needed based on clinical assessments in family law matters or mediated agreements in juvenile court matters; and performs related duties as assigned. Distinguishing Characteristics A Child Custody Recommending Counselor performs fully qualified licensed counseling/mediation within Family Court Services. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to the Family Court Services Supervisor and may take work direction from a Senior Child Custody Recommending Counselor in designated districts. Child Custody Recommending Counselor differs from the class of Senior Child Custody Recommending Counselor in that the latter serves as acting supervisor and provides work direction and training in the supervisor's absence in designated districts. For full position details, please visit the job description by clicking here . This revised recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Conducts child custody recommending counseling sessions and mediation services to resolve child custody and/or visitation disputes and to assist parties in formulating parenting plans; interviews in person and over the phone parents, guardians, grandparents, minors, and other case-related persons (i.e., school officials, law enforcement personnel, social service personnel).Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and refers parties to community agencies for long-term counseling when necessary.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for assessment.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information; may recommend for psychiatric or psychological evaluations.Prepares parenting plans or detailed court reports with summary of issues, information obtained during counseling sessions and investigations, and recommendations that integrate an understanding of the laws relevant to family law; develops custody and visitation agreements; may be required to testify in court regarding same.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Presents oral and written reports and recommendations to the court; maintains case documentation, prepares reports and writes routine correspondence; attends and participates in case management meetings and presentations.Develops materials for community education and orientation including program brochures, literature and videos; conducts orientation meetings to explain the program to the public.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Other duties as assigned. When assigned to Juvenile Dependency Mediation Provides confidential mediation services to resolve jurisdictional or disposition disputes; facilitates communications between disputants in a non-adversarial environment in order to resolve child protec tion issues; drafts and submits reports outlining mediated agreements; facilitate and draft Family Law Exit Orders.Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and assists/social workers with identifying necessary resources at community agencies for long term counseling.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for mediation.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited college or university with a master's degree or PhD in psy chology, counseling, family therapy, social work or other directly related field and two (2) years of increasingly responsible experience providing licensed child custody investigations, family or mediation counseling or psycho therapy; or an equivalent combin ation of education, training and experience. Experience in a superior court is desired. Licenses; Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the Court's vehicle insurance program. Current State of California license as a Clinical Social Worker (LCSW), Marriage, Family and Child Therapist (LFMT), Clinical Psychologist or Licensed Professional Clinical Counselor (LPCC) is required and must be maintained as a condition of continued employment. Knowledge of: Principles and practices of mental health; mental illness issues and psychiatric diagnoses, symptoms and impairments; Methods and techniques of individual and group counseling, conflict resolution, crisis management and mediation; Characteristics and signs of abuse, domestic violence and substance abuse; Clinical issues relating to family dysfunction and child behavior/development; Juvenile delinquency and dependency issues; Child development and factors contributing to the development of behavioral issues; Governmental and private community resources and referral agencies; Relevant legal terminology, court operations and courtroom procedure; courtroom etiquette and conventions; Federal, state and local laws, regulations and court decisions applicable to area of assigned responsi bility including laws related to child custody, visitation and parental rights; Research methods and statistical analysis techniques; State regulations pertaining to client confidentiality; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation; Safety policies and safe work practices applicable to the work. Ability to: Communicate effectively with upset, emotional, mentally disabled or mentally ill children and adults in order to provide accurate evaluations; Diffuse conflict, maintain neutrality and gather, assess and discuss relevant information necessary to protect and advocate for children's best interest in emotionally charged and sensitive situations; Mediate and facilitate the development of agreements and parenting plans; Demonstrate sensitivity to and understanding of individuals with diverse academic, socioeconomic, cultural, ethnic and disability issues; Prepare clear, concise and comprehensive studies, reports, correspondence and other written materials; Maintain confidentiality of court proceedings, documents and records; Understand, interpret, explain and apply applicable laws, ordinances and policies; Operate a computer and use standard business and operations support software; Represent the Court effectively in interactions and negotiations and dealings with the public, service providers and justice partners; Use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situa tions; Establish and maintain effective working relationships with all those encountered in the course of work. Physical Characteristics he physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino is seeking well-qualified and motivated counselors/mental health professionals with a passion for public service for the position of the recently revised MENTAL HEALTH CLINICIAN (Official classification is Child Custody Recommending Counselor). SALARY UPDATE 3% COLA increase effective October 2024; approximate annual rate range from $92,652.04 - $118,382.06 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE . Telework/On-Site Opportunity This position is eligible for a combination of telework and on-site work assignments. Telework must be completed from a pre-designated home-based location within the State of California and employees may be required to report on-site to address business needs. Telework is at the sole discretion of the Court and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, provides professional counseling and mediation services related to family law matters or juvenile court matters, including child custody/visitation and premarital assessments to individuals and families referred by the Superior Court; performs safety risk assessments; writes detailed reports and makes recommenda tions on custody, parenting plans and interventions needed based on clinical assessments in family law matters or mediated agreements in juvenile court matters; and performs related duties as assigned. Distinguishing Characteristics A Child Custody Recommending Counselor performs fully qualified licensed counseling/mediation within Family Court Services. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to the Family Court Services Supervisor and may take work direction from a Senior Child Custody Recommending Counselor in designated districts. Child Custody Recommending Counselor differs from the class of Senior Child Custody Recommending Counselor in that the latter serves as acting supervisor and provides work direction and training in the supervisor's absence in designated districts. For full position details, please visit the job description by clicking here . This revised recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Conducts child custody recommending counseling sessions and mediation services to resolve child custody and/or visitation disputes and to assist parties in formulating parenting plans; interviews in person and over the phone parents, guardians, grandparents, minors, and other case-related persons (i.e., school officials, law enforcement personnel, social service personnel).Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and refers parties to community agencies for long-term counseling when necessary.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for assessment.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information; may recommend for psychiatric or psychological evaluations.Prepares parenting plans or detailed court reports with summary of issues, information obtained during counseling sessions and investigations, and recommendations that integrate an understanding of the laws relevant to family law; develops custody and visitation agreements; may be required to testify in court regarding same.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Presents oral and written reports and recommendations to the court; maintains case documentation, prepares reports and writes routine correspondence; attends and participates in case management meetings and presentations.Develops materials for community education and orientation including program brochures, literature and videos; conducts orientation meetings to explain the program to the public.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Other duties as assigned. When assigned to Juvenile Dependency Mediation Provides confidential mediation services to resolve jurisdictional or disposition disputes; facilitates communications between disputants in a non-adversarial environment in order to resolve child protec tion issues; drafts and submits reports outlining mediated agreements; facilitate and draft Family Law Exit Orders.Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and assists/social workers with identifying necessary resources at community agencies for long term counseling.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for mediation.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited college or university with a master's degree or PhD in psy chology, counseling, family therapy, social work or other directly related field and two (2) years of increasingly responsible experience providing licensed child custody investigations, family or mediation counseling or psycho therapy; or an equivalent combin ation of education, training and experience. Experience in a superior court is desired. Licenses; Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the Court's vehicle insurance program. Current State of California license as a Clinical Social Worker (LCSW), Marriage, Family and Child Therapist (LFMT), Clinical Psychologist or Licensed Professional Clinical Counselor (LPCC) is required and must be maintained as a condition of continued employment. Knowledge of: Principles and practices of mental health; mental illness issues and psychiatric diagnoses, symptoms and impairments; Methods and techniques of individual and group counseling, conflict resolution, crisis management and mediation; Characteristics and signs of abuse, domestic violence and substance abuse; Clinical issues relating to family dysfunction and child behavior/development; Juvenile delinquency and dependency issues; Child development and factors contributing to the development of behavioral issues; Governmental and private community resources and referral agencies; Relevant legal terminology, court operations and courtroom procedure; courtroom etiquette and conventions; Federal, state and local laws, regulations and court decisions applicable to area of assigned responsi bility including laws related to child custody, visitation and parental rights; Research methods and statistical analysis techniques; State regulations pertaining to client confidentiality; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation; Safety policies and safe work practices applicable to the work. Ability to: Communicate effectively with upset, emotional, mentally disabled or mentally ill children and adults in order to provide accurate evaluations; Diffuse conflict, maintain neutrality and gather, assess and discuss relevant information necessary to protect and advocate for children's best interest in emotionally charged and sensitive situations; Mediate and facilitate the development of agreements and parenting plans; Demonstrate sensitivity to and understanding of individuals with diverse academic, socioeconomic, cultural, ethnic and disability issues; Prepare clear, concise and comprehensive studies, reports, correspondence and other written materials; Maintain confidentiality of court proceedings, documents and records; Understand, interpret, explain and apply applicable laws, ordinances and policies; Operate a computer and use standard business and operations support software; Represent the Court effectively in interactions and negotiations and dealings with the public, service providers and justice partners; Use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situa tions; Establish and maintain effective working relationships with all those encountered in the course of work. Physical Characteristics he physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Superior Court of California, County of San Bernardino is seeking well-qualified and motivated counselors/mental health professionals with a passion for public service for the position of the recently revised MENTAL HEALTH CLINICIAN (Official classification is Child Custody Recommending Counselor). SALARY UPDATE 3% COLA increase effective October 2024; approximate annual rate range from $92,652.04 - $118,382.06 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE . Telework/On-Site Opportunity This position is eligible for a combination of telework and on-site work assignments. Telework must be completed from a pre-designated home-based location within the State of California and employees may be required to report on-site to address business needs. Telework is at the sole discretion of the Court and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, provides professional counseling and mediation services related to family law matters or juvenile court matters, including child custody/visitation and premarital assessments to individuals and families referred by the Superior Court; performs safety risk assessments; writes detailed reports and makes recommenda tions on custody, parenting plans and interventions needed based on clinical assessments in family law matters or mediated agreements in juvenile court matters; and performs related duties as assigned. Distinguishing Characteristics A Child Custody Recommending Counselor performs fully qualified licensed counseling/mediation within Family Court Services. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to the Family Court Services Supervisor and may take work direction from a Senior Child Custody Recommending Counselor in designated districts. Child Custody Recommending Counselor differs from the class of Senior Child Custody Recommending Counselor in that the latter serves as acting supervisor and provides work direction and training in the supervisor's absence in designated districts. For full position details, please visit the job description by clicking here . This revised recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Conducts child custody recommending counseling sessions and mediation services to resolve child custody and/or visitation disputes and to assist parties in formulating parenting plans; interviews in person and over the phone parents, guardians, grandparents, minors, and other case-related persons (i.e., school officials, law enforcement personnel, social service personnel).Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and refers parties to community agencies for long-term counseling when necessary.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for assessment.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information; may recommend for psychiatric or psychological evaluations.Prepares parenting plans or detailed court reports with summary of issues, information obtained during counseling sessions and investigations, and recommendations that integrate an understanding of the laws relevant to family law; develops custody and visitation agreements; may be required to testify in court regarding same.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Presents oral and written reports and recommendations to the court; maintains case documentation, prepares reports and writes routine correspondence; attends and participates in case management meetings and presentations.Develops materials for community education and orientation including program brochures, literature and videos; conducts orientation meetings to explain the program to the public.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Other duties as assigned. When assigned to Juvenile Dependency Mediation Provides confidential mediation services to resolve jurisdictional or disposition disputes; facilitates communications between disputants in a non-adversarial environment in order to resolve child protec tion issues; drafts and submits reports outlining mediated agreements; facilitate and draft Family Law Exit Orders.Provides crisis intervention and short-term counseling services to families and individuals experi encing family relationship difficulties by using individual and group counseling techniques.Completes risk assessments to rule out domestic violence, child abuse or any other safety, health or welfare concerns that may affect family members' safety; addresses problems identified and assists/social workers with identifying necessary resources at community agencies for long term counseling.Examines court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for mediation.Obtains, reviews and evaluates medical and mental health records and other pertinent medical information.May supervise one or more interns working at Family Court Services.May speak before community groups to further community acceptance of the program.Collects and compiles statistical workload reports; attends meetings, trainings and conferences; represents the section/department with other divisions, departments and public agencies.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited college or university with a master's degree or PhD in psy chology, counseling, family therapy, social work or other directly related field and two (2) years of increasingly responsible experience providing licensed child custody investigations, family or mediation counseling or psycho therapy; or an equivalent combin ation of education, training and experience. Experience in a superior court is desired. Licenses; Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the Court's vehicle insurance program. Current State of California license as a Clinical Social Worker (LCSW), Marriage, Family and Child Therapist (LFMT), Clinical Psychologist or Licensed Professional Clinical Counselor (LPCC) is required and must be maintained as a condition of continued employment. Knowledge of: Principles and practices of mental health; mental illness issues and psychiatric diagnoses, symptoms and impairments; Methods and techniques of individual and group counseling, conflict resolution, crisis management and mediation; Characteristics and signs of abuse, domestic violence and substance abuse; Clinical issues relating to family dysfunction and child behavior/development; Juvenile delinquency and dependency issues; Child development and factors contributing to the development of behavioral issues; Governmental and private community resources and referral agencies; Relevant legal terminology, court operations and courtroom procedure; courtroom etiquette and conventions; Federal, state and local laws, regulations and court decisions applicable to area of assigned responsi bility including laws related to child custody, visitation and parental rights; Research methods and statistical analysis techniques; State regulations pertaining to client confidentiality; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation; Safety policies and safe work practices applicable to the work. Ability to: Communicate effectively with upset, emotional, mentally disabled or mentally ill children and adults in order to provide accurate evaluations; Diffuse conflict, maintain neutrality and gather, assess and discuss relevant information necessary to protect and advocate for children's best interest in emotionally charged and sensitive situations; Mediate and facilitate the development of agreements and parenting plans; Demonstrate sensitivity to and understanding of individuals with diverse academic, socioeconomic, cultural, ethnic and disability issues; Prepare clear, concise and comprehensive studies, reports, correspondence and other written materials; Maintain confidentiality of court proceedings, documents and records; Understand, interpret, explain and apply applicable laws, ordinances and policies; Operate a computer and use standard business and operations support software; Represent the Court effectively in interactions and negotiations and dealings with the public, service providers and justice partners; Use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situa tions; Establish and maintain effective working relationships with all those encountered in the course of work. Physical Characteristics he physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino seeks a certified shorthand reporter to fill immediate vacancies for Part-Time Official Court Reporter. SALARY UPDATES $20K One Time Hiring/Retention Incentive* 3% COLA increase effective October 2024 * Please note: Part-time employees shall receive pro-rata benefits/accruals or incentives according to the Memorandum of Understanding provisions based upon the number of hours worked. About the Job Under general supervision and in accordance with applicable code sections, reports and transcribes verbatim stenographic or voice written record of official court proceedings, prepares and certifies transcripts and reads aloud recorded proceedings at the direction of the court; and performs related duties as assigned. Part-time Official Court Reporters are employees of the San Bernardino County Superior Court and are responsible for the accurate verbatim reporting and transcription of official court proceedings. The Part-time Official Court Reporter is responsible for preparation and billing of transcripts on an individual contractor basis, following an established fee schedule. Incumbents are assigned to a court district or division and assigned to courtrooms per a schedule to meet the needs of the court. They may also be required to change assignments and districts on short notice or work temporary assignments at other court locations. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to an Operations Supervisor, District Manager or other supervisory or management classification. COURT REPORTER NEW HIRE INCENTIVES* $20K One Time Hiring/Retention Incentive These amounts will be pro-rated for Official Court Reporters who are part-time or in a job share.The years of service payback period begins on the date of hire as a regular Official Court Reporter with San Bernardino Superior Court, County of San Bernardino. Years of service are measured from the hire date as a regular Official Court Reporter with the San Bernardino Superior Court, County of San Bernardino. Official Court Reporters must complete a total of three (3) years of additional services from receipt of one-time payment or will be responsible for all or a portion of repayment as outlined in this agreement. Full repayment is required until one (1) year of service is completed and the remaining portion will be pro-rated quarterly through the duration of the remaining two-year period. Exceptions may be made upon on CEO approval for separations based upon medical accommodations or needs. The repayment of the one-time retention incentive s hall be paid within one year from separation of the Court. $7,500 Professional Stipend One-time professional stipend (which includes licensing and all other paid subscriptions needed for the profession) of $7,500 will be paid to each active Official Court Reporter, as soon as practical after the signing of the side letter. Official Court Reporters who are off on an approved leave of absence will receive the professional stipend on the first full payroll upon their return from leave. Official Court Reporters on an inactive leave of absence will not be eligible for the one-time professional stipend. $5,000 One Time Out of State Relocation Incentive One-time relocation incentive of $5,000 will be paid to each newly hired Official Court Reporter (hired between July 1, 2023 and June 30, 2024), who is employed by the San Bernardino Superior Court, County of San Bernardino who relocates from a state other than California. In the event the Official Court Reporter terminates his/her employment with the San Bernardino Superior Court, County of San Bernardino within twelve (12) months after receipt of relocation incentive said employee agrees to repay the San Bernardino Superior Court, County of San Bernardino a pro-rated amount of the incentive upon the end of their employment. Employee Referral Incentives One-time referral incentive of $1,500 to be paid to each employee whose referral successfully completes 1 year of service and comes from a private based court reporting firm.One-time referral incentive of $1,000 to be paid to each employee whose referral successfully completes 1 year of service hired from another California Court location. Court Reporter Outreach Official Court Reporters who are approved by management to represent the San Bernardino Superior Court, County of San Bernardino by engaging in activities such as job fairs, high school speaking events, conferences, etc. to build awareness and share information about the court reporting profession with the San Bernardino Superior Court, will be paid for overtime, if the overtime provisions are met. Participation in an event where the court reporter will represent the San Bernardino Superior Court, County of San Bernardino must be approved by management prior to the court reporters participation. Expiration of Incentives The above referenced incentives will expire on J une 30, 2024. For full position details, please visit the job description by clicking here . This recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Typical duties of a Part-time Official Court Reporter may include, but are not limited to: Records verbatim testimony and court proceedings using stenographic or voice writing equipment, computer-aided transcription equipment and real-time software; asks judge and other speakers for clarification of testimony, instructions, orders or actions when necessary to ensure accuracy. Reports all case type proceedings including but not limited to civil, family law, delinquency, dependency, probate and criminal, including death penalty matters.Transports, sets up and maintains personal court reporting equipment at the designated work location; researches medical, legal and technical terminology, as well as, case citations and related information; develops and modifies custom software dictionaries; maintains court reporting, transcription and archival equipment. Receives and processes transcript requests, estimates cost, and prepares and produces transcripts and copies of transcripts in a timely manner, as required by applicable code sections, Rules of Court, and statutes for the requesting parties; produces and certifies formal, written transcripts of court proceedings; prepares daily transcripts as needed; archives electronic notes on a court electronic storage system.Maintains a variety of electronic and paper files; organizes and ensures security of official records.Responds to phone calls, electronic mail and personal inquiries for services.Provides court reporter services in other courtrooms countywide when regularly assigned court is not in session.Prepares and coordinates a variety of work reports and records, and attends meetings as required.Reviews and edits testimony prior to requested read back to jurors. Performs other duties as assigned. Minimum Qualifications Completion of a recognized training course in court reporting or an associate degree in court reporting, resulting in certification and licensure by the State of California Certified Shorthand Reporters Board. Upon in-house Realtime Reporting Certification, incumbents will receive a three percent (3%) pay differential (on base salary only). Incumbents holding National Realtime Certification will receive six percent (6%) pay differential (on base salary only). Licenses: Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the court's vehicle insurance program. Current license in good standing issued by the State of California, Department of Consumer Affairs Certified Shorthand Reporters Board. Realtime certification is required and incumbents must pass in-house Realtime Reporting Certification during their first six (6) months of assignment to successfully pass probation or be terminated. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications, therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in selection process will include background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. STATE DISABILITY INSURANCE: Benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $35,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: Effective during pay period one (based on the bargaining unit), employees will be credited one hundred and sixty hours (160) of vacation leave for immediate use. This amount is prorated if hired after pay period one. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their salary, pre or post tax, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations.. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
Mar 08, 2024
Part Time
Description The Superior Court of California, County of San Bernardino seeks a certified shorthand reporter to fill immediate vacancies for Part-Time Official Court Reporter. SALARY UPDATES $20K One Time Hiring/Retention Incentive* 3% COLA increase effective October 2024 * Please note: Part-time employees shall receive pro-rata benefits/accruals or incentives according to the Memorandum of Understanding provisions based upon the number of hours worked. About the Job Under general supervision and in accordance with applicable code sections, reports and transcribes verbatim stenographic or voice written record of official court proceedings, prepares and certifies transcripts and reads aloud recorded proceedings at the direction of the court; and performs related duties as assigned. Part-time Official Court Reporters are employees of the San Bernardino County Superior Court and are responsible for the accurate verbatim reporting and transcription of official court proceedings. The Part-time Official Court Reporter is responsible for preparation and billing of transcripts on an individual contractor basis, following an established fee schedule. Incumbents are assigned to a court district or division and assigned to courtrooms per a schedule to meet the needs of the court. They may also be required to change assignments and districts on short notice or work temporary assignments at other court locations. Duties and responsibilities are carried out with considerable independence within a framework of established policies and procedures. Employees in this class typically report to an Operations Supervisor, District Manager or other supervisory or management classification. COURT REPORTER NEW HIRE INCENTIVES* $20K One Time Hiring/Retention Incentive These amounts will be pro-rated for Official Court Reporters who are part-time or in a job share.The years of service payback period begins on the date of hire as a regular Official Court Reporter with San Bernardino Superior Court, County of San Bernardino. Years of service are measured from the hire date as a regular Official Court Reporter with the San Bernardino Superior Court, County of San Bernardino. Official Court Reporters must complete a total of three (3) years of additional services from receipt of one-time payment or will be responsible for all or a portion of repayment as outlined in this agreement. Full repayment is required until one (1) year of service is completed and the remaining portion will be pro-rated quarterly through the duration of the remaining two-year period. Exceptions may be made upon on CEO approval for separations based upon medical accommodations or needs. The repayment of the one-time retention incentive s hall be paid within one year from separation of the Court. $7,500 Professional Stipend One-time professional stipend (which includes licensing and all other paid subscriptions needed for the profession) of $7,500 will be paid to each active Official Court Reporter, as soon as practical after the signing of the side letter. Official Court Reporters who are off on an approved leave of absence will receive the professional stipend on the first full payroll upon their return from leave. Official Court Reporters on an inactive leave of absence will not be eligible for the one-time professional stipend. $5,000 One Time Out of State Relocation Incentive One-time relocation incentive of $5,000 will be paid to each newly hired Official Court Reporter (hired between July 1, 2023 and June 30, 2024), who is employed by the San Bernardino Superior Court, County of San Bernardino who relocates from a state other than California. In the event the Official Court Reporter terminates his/her employment with the San Bernardino Superior Court, County of San Bernardino within twelve (12) months after receipt of relocation incentive said employee agrees to repay the San Bernardino Superior Court, County of San Bernardino a pro-rated amount of the incentive upon the end of their employment. Employee Referral Incentives One-time referral incentive of $1,500 to be paid to each employee whose referral successfully completes 1 year of service and comes from a private based court reporting firm.One-time referral incentive of $1,000 to be paid to each employee whose referral successfully completes 1 year of service hired from another California Court location. Court Reporter Outreach Official Court Reporters who are approved by management to represent the San Bernardino Superior Court, County of San Bernardino by engaging in activities such as job fairs, high school speaking events, conferences, etc. to build awareness and share information about the court reporting profession with the San Bernardino Superior Court, will be paid for overtime, if the overtime provisions are met. Participation in an event where the court reporter will represent the San Bernardino Superior Court, County of San Bernardino must be approved by management prior to the court reporters participation. Expiration of Incentives The above referenced incentives will expire on J une 30, 2024. For full position details, please visit the job description by clicking here . This recruitment may close at any time based on the needs of the court and interested applicants are encouraged to apply promptly. Essential Functions Typical duties of a Part-time Official Court Reporter may include, but are not limited to: Records verbatim testimony and court proceedings using stenographic or voice writing equipment, computer-aided transcription equipment and real-time software; asks judge and other speakers for clarification of testimony, instructions, orders or actions when necessary to ensure accuracy. Reports all case type proceedings including but not limited to civil, family law, delinquency, dependency, probate and criminal, including death penalty matters.Transports, sets up and maintains personal court reporting equipment at the designated work location; researches medical, legal and technical terminology, as well as, case citations and related information; develops and modifies custom software dictionaries; maintains court reporting, transcription and archival equipment. Receives and processes transcript requests, estimates cost, and prepares and produces transcripts and copies of transcripts in a timely manner, as required by applicable code sections, Rules of Court, and statutes for the requesting parties; produces and certifies formal, written transcripts of court proceedings; prepares daily transcripts as needed; archives electronic notes on a court electronic storage system.Maintains a variety of electronic and paper files; organizes and ensures security of official records.Responds to phone calls, electronic mail and personal inquiries for services.Provides court reporter services in other courtrooms countywide when regularly assigned court is not in session.Prepares and coordinates a variety of work reports and records, and attends meetings as required.Reviews and edits testimony prior to requested read back to jurors. Performs other duties as assigned. Minimum Qualifications Completion of a recognized training course in court reporting or an associate degree in court reporting, resulting in certification and licensure by the State of California Certified Shorthand Reporters Board. Upon in-house Realtime Reporting Certification, incumbents will receive a three percent (3%) pay differential (on base salary only). Incumbents holding National Realtime Certification will receive six percent (6%) pay differential (on base salary only). Licenses: Certificates; Special Requirements: A valid California Class C driver's license and the ability to maintain insurability under the court's vehicle insurance program. Current license in good standing issued by the State of California, Department of Consumer Affairs Certified Shorthand Reporters Board. Realtime certification is required and incumbents must pass in-house Realtime Reporting Certification during their first six (6) months of assignment to successfully pass probation or be terminated. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications, therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in selection process will include background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described on the job description, or by clicking here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. STATE DISABILITY INSURANCE: Benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $35,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: Effective during pay period one (based on the bargaining unit), employees will be credited one hundred and sixty hours (160) of vacation leave for immediate use. This amount is prorated if hired after pay period one. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their salary, pre or post tax, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations.. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: Continuous
State of Missouri
Clayton, Missouri, United States
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. General Duties: Assist the supervisor with advanced work in the Accounting Garnishment Department which will include the following: Assist with supervision of the garnishment section; assist with preparation of daily deposits for the garnishment section; contact attorneys and the general public regarding garnishment payments and disbursements; review Accounts payable Exception Reports; train new employees; accept and process new filings from the efiling import queue; accept efiling and pro se documents; issue garnishments; assist with scheduling and approving leave; respond to inquiries from the general public, attorneys and court personnel in person and by telephone; and other duties as assigned. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 08, 2024
Full Time
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. General Duties: Assist the supervisor with advanced work in the Accounting Garnishment Department which will include the following: Assist with supervision of the garnishment section; assist with preparation of daily deposits for the garnishment section; contact attorneys and the general public regarding garnishment payments and disbursements; review Accounts payable Exception Reports; train new employees; accept and process new filings from the efiling import queue; accept efiling and pro se documents; issue garnishments; assist with scheduling and approving leave; respond to inquiries from the general public, attorneys and court personnel in person and by telephone; and other duties as assigned. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
GCIC Warrants Technician Supervisor PURPOSE OF JOB: The purpose of this position is to primarily supervise those employees that are tasked with the preparation and processing of warrants and other entries into GCIC; preparing records for entry into Georgia Crime Information Center (GCIC); validating and verifying active warrants, as well as other hot file entries; coordinating communications for the removal and cancellation of warrants and other GCIC entries; running criminal and driver histories via GCIC database; and performing administrative and clerical functions related to warrants and other GCIC functions. Employee must be able to complete the above tasks as well. Please note that the hours for this position is 3pm - 11pm. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by Central Records Commander or his designee. Work Delegation : Assists management coordinate activities and facilitate or conduct training. Ensures staff maintains GCIC certification and adheres to GCIC/NCIC requirements and the integrity and security of data. Ensures accuracy of warrants and other entries entered into GCIC. Assists in overseeing staff workload flow. Prepares various forms, monthly reports, and correspondences. Administrative Duties and Quality Control : Other duties as assigned. Maintains timekeeping for subordinates Completes all required forms Knowledge/Skills/Ability (KSAs) : Has thorough knowledge of The Atlanta Police Department policies and procedures, City of Atlanta and State codes, ordinances, and laws. Has thorough knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC terminals to run criminal and drivers’ history records. Has the ability to read and interpret criminal and driver’s history records. Has the ability to handle/maintain confidential information. Has knowledge of warrant processing procedures. Has the ability to compile, organize, prepare, and maintain an assortment of records and information in an effective manner and according to court operations and regulations. Has knowledge of the terminology used within the court system. Has the ability to communicate and maintain effective working relationships with law enforcement officers and the public. Has the ability to operate a computer and use automated case management system for input, retrieval and tracking of data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related to duties that require constant attention to detail and tight deadlines. ADA Minimum Standards Required to Perform Essential Job Functions : Physical Requirements : Must be physically able to operate a variety of job-related machines and/or office equipment. Must be able to accurately enter data into a computer through typing or other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception : Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional, or identifiable characteristics (whether similar to or divert from obvious standards) of data, people, or things. Interpersonal Communication : Requires the ability to communicate with people to convey or exchange professional information. Language ability: Requires the ability to read a variety of professional, technical, and administrative documentation, directions, instructions, methods, and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Intelligence: Requires the ability to learn and understand subject matter principles and techniques; to make independent judgments in absence of supervision within the scope of respective job duties and tasks; to acquire and be able to expound on knowledge of topics related to primary occupation. Numerical Aptitude : Require the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may be appropriate. Form/Spatial Aptitude : Requires the ability to inspect items for proper length, width, and shape. Motor Coordination : Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with respective primary duties. Color Discrimination : May require the ability to differentiate colors and shades of color. Interpersonal Temperament : Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress when confronted with a deadline or an emergency. Minimum Essential Education, Experience and Training Requirements : Associates Degree preferred and/or five or more years work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC or a college degree in Criminal Justice or related field and at least three years’ work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC; or any equivalent combination of education, training, relevant professional certification and experience deemed as providing the requisite knowledge, skills, and abilities for this job. Experience running, and interpreting criminal and driver’s history required. Current Georgia Crime Information Center entry-level certification and the ability to annually maintain GCIC Certification at the entry certification level within given timeframes is required for this position. Ability to work various shifts as necessary required. Supervisory or team lead experience required.
Mar 08, 2024
Full Time
GCIC Warrants Technician Supervisor PURPOSE OF JOB: The purpose of this position is to primarily supervise those employees that are tasked with the preparation and processing of warrants and other entries into GCIC; preparing records for entry into Georgia Crime Information Center (GCIC); validating and verifying active warrants, as well as other hot file entries; coordinating communications for the removal and cancellation of warrants and other GCIC entries; running criminal and driver histories via GCIC database; and performing administrative and clerical functions related to warrants and other GCIC functions. Employee must be able to complete the above tasks as well. Please note that the hours for this position is 3pm - 11pm. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by Central Records Commander or his designee. Work Delegation : Assists management coordinate activities and facilitate or conduct training. Ensures staff maintains GCIC certification and adheres to GCIC/NCIC requirements and the integrity and security of data. Ensures accuracy of warrants and other entries entered into GCIC. Assists in overseeing staff workload flow. Prepares various forms, monthly reports, and correspondences. Administrative Duties and Quality Control : Other duties as assigned. Maintains timekeeping for subordinates Completes all required forms Knowledge/Skills/Ability (KSAs) : Has thorough knowledge of The Atlanta Police Department policies and procedures, City of Atlanta and State codes, ordinances, and laws. Has thorough knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has the ability to operate GCIC terminals to run criminal and drivers’ history records. Has the ability to read and interpret criminal and driver’s history records. Has the ability to handle/maintain confidential information. Has knowledge of warrant processing procedures. Has the ability to compile, organize, prepare, and maintain an assortment of records and information in an effective manner and according to court operations and regulations. Has knowledge of the terminology used within the court system. Has the ability to communicate and maintain effective working relationships with law enforcement officers and the public. Has the ability to operate a computer and use automated case management system for input, retrieval and tracking of data. Has the ability to be flexible with work schedules requiring shift work. Has the ability to work under stress related to duties that require constant attention to detail and tight deadlines. ADA Minimum Standards Required to Perform Essential Job Functions : Physical Requirements : Must be physically able to operate a variety of job-related machines and/or office equipment. Must be able to accurately enter data into a computer through typing or other equally acceptable entry alternatives. Must be able to move or carry job related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment work. Must be able to sit at a desk for extended periods of time without a break. Data Conception : Requires the ability to compare and/or judge the readily observable functional, technical, structural, compositional, or identifiable characteristics (whether similar to or divert from obvious standards) of data, people, or things. Interpersonal Communication : Requires the ability to communicate with people to convey or exchange professional information. Language ability: Requires the ability to read a variety of professional, technical, and administrative documentation, directions, instructions, methods, and procedures. Requires the ability to produce reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to communicate with and before others using correct English. Intelligence: Requires the ability to learn and understand subject matter principles and techniques; to make independent judgments in absence of supervision within the scope of respective job duties and tasks; to acquire and be able to expound on knowledge of topics related to primary occupation. Numerical Aptitude : Require the ability to utilize mathematical formulas; add and subtract; multiply and divide totals; determine percentages; determine time and weight; and interpret same as may be appropriate. Form/Spatial Aptitude : Requires the ability to inspect items for proper length, width, and shape. Motor Coordination : Requires the ability to utilize job related equipment in the course of accomplishing job duties and tasks associated with respective primary duties. Color Discrimination : May require the ability to differentiate colors and shades of color. Interpersonal Temperament : Requires the ability to interact with people (i.e. staff, supervisors, general public and elected officials) beyond giving the receiving instructions. Must be adaptable to performing under minimal stress when confronted with a deadline or an emergency. Minimum Essential Education, Experience and Training Requirements : Associates Degree preferred and/or five or more years work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC or a college degree in Criminal Justice or related field and at least three years’ work experience in a judicial, law enforcement or jail environment to include experience entering and validating criminal and traffic warrants through GCIC; or any equivalent combination of education, training, relevant professional certification and experience deemed as providing the requisite knowledge, skills, and abilities for this job. Experience running, and interpreting criminal and driver’s history required. Current Georgia Crime Information Center entry-level certification and the ability to annually maintain GCIC Certification at the entry certification level within given timeframes is required for this position. Ability to work various shifts as necessary required. Supervisory or team lead experience required.
MASSACHUSETTS TRIAL COURT
Edgartown, Massachusetts, United States
Title: Probation Case Coordinator (Gr 12-13) - Edgartown District Court Pay Grade: Grade 12 Starting Pay: $55,128.58 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: • This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or special function of a Probation Office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Coordinator I - This is the entry level position title within this series. Employees at this entry level are expected to coordinate a sub-unit or special function within a Probation Office and the processing of cases within that sub-unit or special function from beginning to end. Employees may also coordinate the research of open cases and the actions to be taken to update those cases. Probation Case Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or special function and to be able to perform mid-level responsibilities for the Probation Office in the areas of fiscal, human resources and other administrative activities. May also serve as a back-up to a Probation Operations Supervisor. Duties: Probation Case Coordinator I • Duties: Coordinates the case processing responsibilities within a sub-unit or special function of a Probation Office, such as the record merging process, the record sealing process, violation hearings, or serves as an assistant supervisor of an office. • Coordinate’s workflow provides technical assistance, answers questions, coordinates the collection and recording of information, the review of material prepared, and determines further actions to be taken. • Identifies problems within the sub-unit or functional area and develops solutions to those problems. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area supervised. • Coordinates the scheduling and calendaring of cases and/or violation hearings, the preparing of and sending of notices to parties, determines the need for rescheduling within established guidelines, and communicates with other offices concerning hearing dates. • Ensures that proper records and folders are sent into court each day and coordinates missing cases with other offices. • Responsible for corrections and deletions in MassCourts and other probation automated systems • Provides customer service to attorneys, litigants, law enforcement personnel, and the public. • Serves as a point of contact for information concerning cases processed within the sub-unit or functional area supervised who can respond to any inquiry within established guidelines. • May use specialized communication skills in performing these duties; Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attend meetings. • Coordinates the collection and reporting of statistics concerning cases processed. • Performs special projects, such as researching default cases to determine their status and the actions that need to be taken to resolve their status. • Performs the duties of the lower-level series as required. Probation Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or special function. • Evaluates and recommends ways to improve case processing activities within the sub-unit or special function. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of human resources, including keeping records, and helping staff understand information related to benefits and other Trial Court issued policies. • Provides assistance in the maintenance of time, personnel, and payroll records for employees within the work unit or office, and in the preparation of documents. • Prepares a variety of reports using Excel spreadsheets and similar software; May serve as a back-up to a higher-level series; Performs all the duties of the lower level in this series as required. Minimum Requirements: • These are the minimum requirements necessary to apply for the position of Probation Case Coordinator. Probation Case Coordinator I Requirements: • Graduation from high school and a minimum of four years of relevant court clerical experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Ability and experience using personal computers, including considerable knowledge of word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Considerable knowledge of all automated systems used by probation personnel and the ability to teach and train staff in their use and to resolve problems as needed. • Considerable knowledge of the organization, operations, functions, and scope of authority of the court. • Ability to plan, assign, and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Ability to make work decisions in accordance with the law, regulations, and department rules. • Ability to process specialized cases from beginning to end. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Considerable experience and ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to conduct research on case files and systems and to prepare reports. Probation Case Coordinator II Additional Requirements : • A minimum of two of years of experience as a Probation Case Coordinator I. • Thorough knowledge and training in all the procedures, manual and automated, related to the cases processed within the Probation Office and the ability to supervise cases and staff. • Thorough knowledge and ability to effectively use MassCourts and other probation automated data management systems. • Advanced ability and experience using personal computers, including advanced knowledge of word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is required. • Considerable knowledge of courtroom policies and procedures. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Closing Date/Time: 2024-07-23
Apr 25, 2024
Full Time
Title: Probation Case Coordinator (Gr 12-13) - Edgartown District Court Pay Grade: Grade 12 Starting Pay: $55,128.58 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: • This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or special function of a Probation Office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Coordinator I - This is the entry level position title within this series. Employees at this entry level are expected to coordinate a sub-unit or special function within a Probation Office and the processing of cases within that sub-unit or special function from beginning to end. Employees may also coordinate the research of open cases and the actions to be taken to update those cases. Probation Case Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or special function and to be able to perform mid-level responsibilities for the Probation Office in the areas of fiscal, human resources and other administrative activities. May also serve as a back-up to a Probation Operations Supervisor. Duties: Probation Case Coordinator I • Duties: Coordinates the case processing responsibilities within a sub-unit or special function of a Probation Office, such as the record merging process, the record sealing process, violation hearings, or serves as an assistant supervisor of an office. • Coordinate’s workflow provides technical assistance, answers questions, coordinates the collection and recording of information, the review of material prepared, and determines further actions to be taken. • Identifies problems within the sub-unit or functional area and develops solutions to those problems. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area supervised. • Coordinates the scheduling and calendaring of cases and/or violation hearings, the preparing of and sending of notices to parties, determines the need for rescheduling within established guidelines, and communicates with other offices concerning hearing dates. • Ensures that proper records and folders are sent into court each day and coordinates missing cases with other offices. • Responsible for corrections and deletions in MassCourts and other probation automated systems • Provides customer service to attorneys, litigants, law enforcement personnel, and the public. • Serves as a point of contact for information concerning cases processed within the sub-unit or functional area supervised who can respond to any inquiry within established guidelines. • May use specialized communication skills in performing these duties; Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attend meetings. • Coordinates the collection and reporting of statistics concerning cases processed. • Performs special projects, such as researching default cases to determine their status and the actions that need to be taken to resolve their status. • Performs the duties of the lower-level series as required. Probation Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or special function. • Evaluates and recommends ways to improve case processing activities within the sub-unit or special function. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of human resources, including keeping records, and helping staff understand information related to benefits and other Trial Court issued policies. • Provides assistance in the maintenance of time, personnel, and payroll records for employees within the work unit or office, and in the preparation of documents. • Prepares a variety of reports using Excel spreadsheets and similar software; May serve as a back-up to a higher-level series; Performs all the duties of the lower level in this series as required. Minimum Requirements: • These are the minimum requirements necessary to apply for the position of Probation Case Coordinator. Probation Case Coordinator I Requirements: • Graduation from high school and a minimum of four years of relevant court clerical experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Ability and experience using personal computers, including considerable knowledge of word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Considerable knowledge of all automated systems used by probation personnel and the ability to teach and train staff in their use and to resolve problems as needed. • Considerable knowledge of the organization, operations, functions, and scope of authority of the court. • Ability to plan, assign, and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Ability to make work decisions in accordance with the law, regulations, and department rules. • Ability to process specialized cases from beginning to end. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Considerable experience and ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to conduct research on case files and systems and to prepare reports. Probation Case Coordinator II Additional Requirements : • A minimum of two of years of experience as a Probation Case Coordinator I. • Thorough knowledge and training in all the procedures, manual and automated, related to the cases processed within the Probation Office and the ability to supervise cases and staff. • Thorough knowledge and ability to effectively use MassCourts and other probation automated data management systems. • Advanced ability and experience using personal computers, including advanced knowledge of word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is required. • Considerable knowledge of courtroom policies and procedures. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Closing Date/Time: 2024-07-23
MASSACHUSETTS TRIAL COURT
Somerville, Massachusetts, United States
Title: Probation Case Specialist Series - Somerville District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Somerville District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
MASSACHUSETTS TRIAL COURT
Peabody, Massachusetts, United States
Title: Probation Case Specialist Series - Peabody District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Peabody District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
MASSACHUSETTS TRIAL COURT
Orleans, Massachusetts, United States
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Probation Case Specialist Series - Suffolk Superior Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Suffolk Superior Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
MASSACHUSETTS TRIAL COURT
Dedham, Massachusetts, United States
Title: Case Specialist - Dedham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Dedham District Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-23
Apr 25, 2024
Full Time
Title: Case Specialist - Dedham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Dedham District Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-23
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, or in a field related to the job, plus four (4) years’ experience in maintenance and/or operations, two (2) years of which were in a lead or supervisory capacity. Experience or education may be substituted up to a maximum of four (4) years. Licenses or Certifications: Valid Class C Texas Drivers License. Notes to Applicants The Transportation Supervisor will be an integral part of the Parking Enterprise Division. This position will report directly to the Parking Enterprise Manager and will be responsible for the direct supervision of three enforcement supervisors, ranging from Ground Transportation to Parking Enforcement. This position will report directly to the Enforcement Services Manager and shall be responsible for overseeing operations and planning of parking and curb management under the Parking Enterprise Division of the Transportation Public Works Department The Transportation Supervisor will plan, organize, and supervise the daily activities and operations of parking and curb management staff, including engineering, planning, project coordination, contract oversight, and data management to ensure compliance with City policies, regulations, local transportation ordinances, and state law governing all aspects of parking and curb management. To watch a video about Austin Transportation and Public Works, click here. Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. PLEASE NOTE : Austin Transportation and Public Works positions are not at 100% remote operation. If the position you are applying for has the ability/opportunity to telework, we offer a hybrid schedule to work in office and remotely. Office Location Notes: Office location is subject to change based on department needs and programs. Video Conferencing Software Technology: Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Driving Requirement: This position requires a Valid Class “C” Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. (If a position requires a class C) Pay Range $31.81 - $39.76 Hours Day shift: Monday through Friday typically from 8:00 a.m. to 5:00 p.m. Night shift: Wednesday through Saturday from 1:30 pm to midnight *Hours may vary depending on departmental needs and initiatives. Job Close Date 05/02/2024 Type of Posting Departmental Only Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1111 Rio Grande St. Preferred Qualifications Writing citations or filing municipal court documents. Operating complex computer applications or technology. Developing standard operating procedures. Developing and providing training on parking laws and citation issuance to division employees and other agencies. Investigating complaints on parking enforcement officers and providing responses to affected parties, taking corrective action as warranted. Responding to City Council and executive level requests (CAFs). Managing budget and proposing purchases and other expenditures to meet division mission. Exceptional communication skills (verbal and written) and customer service skills to handle and resolve difficult customer issues and requests. Excellent supervisory skills to handle and resolve employee issues up to and including employee counseling and terminations. Using Microsoft Office to write reports, conduct analysis, respond to customer service requests by email, and must be able to learn parking enforcement software and train staff. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages the activities of transportation enterprise operations to include various permitted or non-permitted uses of public rights of way. Coordinates operations of the division with other city divisions, departments or outside entities to ensure City of Austin transportation enterprise operations are maintained. Develops and evaluates short and long range strategies, goals, and action plans to meet business needs. Ensures that traffic operations comply with city ordinances, state and federal laws. Makes recommendations to management on budget development and expenditures, short and long term programs and enterprise initiatives. Monitors and ensures section operates within appropriated enterprise transportation budget. Develops and implements policies and procedures for enterprise transportation operations. Prepares, presents and communicates information to a variety of audiences including the public, city boards, and City Council. Ensures operations of division are met by managing section with changes to equipment, budget and personnel to meet department needs. Ensures the identification and delivery of all appropriate safety training. Prepares and reviews reports as part of the process of monitoring and communicating section performance results. Recommends major purchases and expenditures, develops specifications for product, price, and services to be received. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, Local statutes, ordinances and codes. Knowledge of applicable processes, techniques, and methods. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Transportation Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, or in a field related to the job, plus four (4) years’ experience in maintenance and/or operations, two (2) years of which were in a lead or supervisory capacity. Experience or education may be substituted up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current Transportation and Public Works employee? Yes No * Please describe your knowledge and working experience in the parking and curb management industry. (Open Ended Question) * How many employees have you directly supervised? 1-5 6-15 16-30 30 or more * How many years of experience do you have with public policy creation and implementation? None - (No points) 1-3 years (5 points) 3-5 years - (10.0 points) More than 5 years - (15.0 points) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 23, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, or in a field related to the job, plus four (4) years’ experience in maintenance and/or operations, two (2) years of which were in a lead or supervisory capacity. Experience or education may be substituted up to a maximum of four (4) years. Licenses or Certifications: Valid Class C Texas Drivers License. Notes to Applicants The Transportation Supervisor will be an integral part of the Parking Enterprise Division. This position will report directly to the Parking Enterprise Manager and will be responsible for the direct supervision of three enforcement supervisors, ranging from Ground Transportation to Parking Enforcement. This position will report directly to the Enforcement Services Manager and shall be responsible for overseeing operations and planning of parking and curb management under the Parking Enterprise Division of the Transportation Public Works Department The Transportation Supervisor will plan, organize, and supervise the daily activities and operations of parking and curb management staff, including engineering, planning, project coordination, contract oversight, and data management to ensure compliance with City policies, regulations, local transportation ordinances, and state law governing all aspects of parking and curb management. To watch a video about Austin Transportation and Public Works, click here. Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. PLEASE NOTE : Austin Transportation and Public Works positions are not at 100% remote operation. If the position you are applying for has the ability/opportunity to telework, we offer a hybrid schedule to work in office and remotely. Office Location Notes: Office location is subject to change based on department needs and programs. Video Conferencing Software Technology: Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Driving Requirement: This position requires a Valid Class “C” Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. (If a position requires a class C) Pay Range $31.81 - $39.76 Hours Day shift: Monday through Friday typically from 8:00 a.m. to 5:00 p.m. Night shift: Wednesday through Saturday from 1:30 pm to midnight *Hours may vary depending on departmental needs and initiatives. Job Close Date 05/02/2024 Type of Posting Departmental Only Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1111 Rio Grande St. Preferred Qualifications Writing citations or filing municipal court documents. Operating complex computer applications or technology. Developing standard operating procedures. Developing and providing training on parking laws and citation issuance to division employees and other agencies. Investigating complaints on parking enforcement officers and providing responses to affected parties, taking corrective action as warranted. Responding to City Council and executive level requests (CAFs). Managing budget and proposing purchases and other expenditures to meet division mission. Exceptional communication skills (verbal and written) and customer service skills to handle and resolve difficult customer issues and requests. Excellent supervisory skills to handle and resolve employee issues up to and including employee counseling and terminations. Using Microsoft Office to write reports, conduct analysis, respond to customer service requests by email, and must be able to learn parking enforcement software and train staff. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages the activities of transportation enterprise operations to include various permitted or non-permitted uses of public rights of way. Coordinates operations of the division with other city divisions, departments or outside entities to ensure City of Austin transportation enterprise operations are maintained. Develops and evaluates short and long range strategies, goals, and action plans to meet business needs. Ensures that traffic operations comply with city ordinances, state and federal laws. Makes recommendations to management on budget development and expenditures, short and long term programs and enterprise initiatives. Monitors and ensures section operates within appropriated enterprise transportation budget. Develops and implements policies and procedures for enterprise transportation operations. Prepares, presents and communicates information to a variety of audiences including the public, city boards, and City Council. Ensures operations of division are met by managing section with changes to equipment, budget and personnel to meet department needs. Ensures the identification and delivery of all appropriate safety training. Prepares and reviews reports as part of the process of monitoring and communicating section performance results. Recommends major purchases and expenditures, develops specifications for product, price, and services to be received. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, Local statutes, ordinances and codes. Knowledge of applicable processes, techniques, and methods. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Transportation Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Public Administration, or in a field related to the job, plus four (4) years’ experience in maintenance and/or operations, two (2) years of which were in a lead or supervisory capacity. Experience or education may be substituted up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current Transportation and Public Works employee? Yes No * Please describe your knowledge and working experience in the parking and curb management industry. (Open Ended Question) * How many employees have you directly supervised? 1-5 6-15 16-30 30 or more * How many years of experience do you have with public policy creation and implementation? None - (No points) 1-3 years (5 points) 3-5 years - (10.0 points) More than 5 years - (15.0 points) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Legal Assistant (Gr 13-14) - Office of Jury Commissioner Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The core mission of the Office of Jury Commissioner is to provide randomly selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Legal Department of the Office ofJuryCommissioner (OJC), the Legal Assistant is responsible forresponding to all telephone and written inquiries pertaining to juror delinquency matters.The Legal Assistant assists jurors in matters of delinquency resolution and juror compensation. The Legal Assistant works with juror records in connection with the prosecution of delinquency matters and various projects. The Legal Assistant assists in the generation of delinquency notices and applications for criminal complaint. The Legal Assistant prepares hearing lists and other documents related to show cause hearings. The Legal Assistant communicates with court personnel regarding show cause hearings and related matters. The Legal Assistant provides administrative support to OJC attorneys at show cause hearings. The Legal Assistant assists other Legal Department personnel and OJC personnel as needed and may assist with projects. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications of the higher-level position title. The position title reverts to the entry level when there is a vacancy. Legal Assistant I - This is the entry level position title within this series. Employees are expected to perform the full range of entry level duties for this series. Legal Assistant II - This is the second level position title within this series. Employees are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Duties: Legal Assistant I Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant I: Provides customer service to jurors, attorneys, court personnel and the general public. This includes providing assistance to jurors in matters of delinquency resolution and juror compensation. May use specialized communication skills in performing these duties. Reviews and responds to written and oral requests, including telephone requests, for information from jurors, attorneys, court personnel and the general public. This includes sending notices to jurors regarding their delinquency status. Performs administrative support duties such as sorting mail and other incoming correspondence, processing outgoing mail and other correspondence, and preparing documents for archiving. Maintains statistical data. Prepares a variety of reports using spreadsheets, the OJC’s juror management software system and similar software. Receives training and assists experienced users on the OJC’s juror management software system, including jury service schedule and location changes, juror service disqualification processing and delinquency-related notice generation. Reviews and analyzes juror history records in connection with juror service disqualifications, which includes identifying discrepancies and taking action to resolve such discrepancies within established guidelines or referring unusual problems to a supervisor. This includes using a web application to access archived documents. Prepares legal documents such as applications for criminal complaint and pleadings for filing. Assists in preparing notices of hearing on application for criminal complaint for mailing. Provides assistance to Legal Counsel and Deputy Legal Counsel at show cause hearings on applications for criminal complaint. Provides post-show cause hearing support to Legal Counsel and Deputy Legal Counsel, including preparing and mailing hearing-related correspondence to delinquent jurors. Backs up Telephone Schedulers, Data Entry personnel, Operations Coordinators, and other OJC personnel as required. Assists with special projects as required. Performs related duties as required. Legal Assistant II Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant II: Responds to more difficult and sensitive requests for information from jurors, attorneys, court personnel and the general public. Serves as resource person to employees in the office and to employees in other offices, including answering questions and assisting in resolving problems. Performs advanced analysis of juror history records in connection with projects, exercising independent judgment concerning appropriate action. Assists in the preparation of statistical and written reports; and may prepare such reports independently. Backs up Delinquent Juror Prosecution Program Administrator as required. Provides administrative support to the DJPP Administrator for special projects and initiatives. Prepares a variety of documents and correspondence requiring knowledge of statutes, office policies, and the OJC’s juror management software system. Assists in the training of new employees. Performs special projects as required. Performs all of the duties of the lower level as required; Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Legal Assistant. Legal Assistant I Requirements: Graduation from high school or its equivalent; Associate degree preferred. Clerical and customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Ability to perform routine data entry at an acceptable rate of speed. Ability to communicate effectively with others. Ability to serve the public and others with business with the OJC in a courteous and professional manner. Knowledge of grammar, spelling, and punctuation. Ability to identify problems and take appropriate action within established guidelines. Strong organizational skills and critical thinking skills. Ability to work independently and follow oral and written instructions. Ability to work on multiple projects simultaneously, independently and as a member of a team; Excellent telephone etiquette. Legal Assistant II Requirements: Three years of experience as a Legal Assistant I. Demonstrated understanding of OJC’s juror management software system as well as all of the procedures related to the Delinquent Juror Prosecution Program. Demonstrated knowledge of court and jury system policies and procedures and demonstrated ability to apply those policies and procedures to inquiries and assignments. Demonstrated ability to provide excellent customer service. Demonstrated ability to respond to more difficult and sensitive requests for information. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems and to take appropriate action within established guidelines or work with supervisors and senior managers to develop feasible solutions. Demonstrated ability to work on multiple projects simultaneously, independently and as a member of a team. Demonstrated ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-23
Apr 19, 2024
Full Time
Title: Legal Assistant (Gr 13-14) - Office of Jury Commissioner Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The core mission of the Office of Jury Commissioner is to provide randomly selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Legal Department of the Office ofJuryCommissioner (OJC), the Legal Assistant is responsible forresponding to all telephone and written inquiries pertaining to juror delinquency matters.The Legal Assistant assists jurors in matters of delinquency resolution and juror compensation. The Legal Assistant works with juror records in connection with the prosecution of delinquency matters and various projects. The Legal Assistant assists in the generation of delinquency notices and applications for criminal complaint. The Legal Assistant prepares hearing lists and other documents related to show cause hearings. The Legal Assistant communicates with court personnel regarding show cause hearings and related matters. The Legal Assistant provides administrative support to OJC attorneys at show cause hearings. The Legal Assistant assists other Legal Department personnel and OJC personnel as needed and may assist with projects. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications of the higher-level position title. The position title reverts to the entry level when there is a vacancy. Legal Assistant I - This is the entry level position title within this series. Employees are expected to perform the full range of entry level duties for this series. Legal Assistant II - This is the second level position title within this series. Employees are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Duties: Legal Assistant I Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant I: Provides customer service to jurors, attorneys, court personnel and the general public. This includes providing assistance to jurors in matters of delinquency resolution and juror compensation. May use specialized communication skills in performing these duties. Reviews and responds to written and oral requests, including telephone requests, for information from jurors, attorneys, court personnel and the general public. This includes sending notices to jurors regarding their delinquency status. Performs administrative support duties such as sorting mail and other incoming correspondence, processing outgoing mail and other correspondence, and preparing documents for archiving. Maintains statistical data. Prepares a variety of reports using spreadsheets, the OJC’s juror management software system and similar software. Receives training and assists experienced users on the OJC’s juror management software system, including jury service schedule and location changes, juror service disqualification processing and delinquency-related notice generation. Reviews and analyzes juror history records in connection with juror service disqualifications, which includes identifying discrepancies and taking action to resolve such discrepancies within established guidelines or referring unusual problems to a supervisor. This includes using a web application to access archived documents. Prepares legal documents such as applications for criminal complaint and pleadings for filing. Assists in preparing notices of hearing on application for criminal complaint for mailing. Provides assistance to Legal Counsel and Deputy Legal Counsel at show cause hearings on applications for criminal complaint. Provides post-show cause hearing support to Legal Counsel and Deputy Legal Counsel, including preparing and mailing hearing-related correspondence to delinquent jurors. Backs up Telephone Schedulers, Data Entry personnel, Operations Coordinators, and other OJC personnel as required. Assists with special projects as required. Performs related duties as required. Legal Assistant II Duties: Working under the direction of the Delinquent Juror Prosecution Program Administrator and the supervision of the Legal Counsel and Deputy Legal Counsel, the Legal Assistant II: Responds to more difficult and sensitive requests for information from jurors, attorneys, court personnel and the general public. Serves as resource person to employees in the office and to employees in other offices, including answering questions and assisting in resolving problems. Performs advanced analysis of juror history records in connection with projects, exercising independent judgment concerning appropriate action. Assists in the preparation of statistical and written reports; and may prepare such reports independently. Backs up Delinquent Juror Prosecution Program Administrator as required. Provides administrative support to the DJPP Administrator for special projects and initiatives. Prepares a variety of documents and correspondence requiring knowledge of statutes, office policies, and the OJC’s juror management software system. Assists in the training of new employees. Performs special projects as required. Performs all of the duties of the lower level as required; Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Legal Assistant. Legal Assistant I Requirements: Graduation from high school or its equivalent; Associate degree preferred. Clerical and customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. Ability to perform routine data entry at an acceptable rate of speed. Ability to communicate effectively with others. Ability to serve the public and others with business with the OJC in a courteous and professional manner. Knowledge of grammar, spelling, and punctuation. Ability to identify problems and take appropriate action within established guidelines. Strong organizational skills and critical thinking skills. Ability to work independently and follow oral and written instructions. Ability to work on multiple projects simultaneously, independently and as a member of a team; Excellent telephone etiquette. Legal Assistant II Requirements: Three years of experience as a Legal Assistant I. Demonstrated understanding of OJC’s juror management software system as well as all of the procedures related to the Delinquent Juror Prosecution Program. Demonstrated knowledge of court and jury system policies and procedures and demonstrated ability to apply those policies and procedures to inquiries and assignments. Demonstrated ability to provide excellent customer service. Demonstrated ability to respond to more difficult and sensitive requests for information. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems and to take appropriate action within established guidelines or work with supervisors and senior managers to develop feasible solutions. Demonstrated ability to work on multiple projects simultaneously, independently and as a member of a team. Demonstrated ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-23
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary Commensurate with experience Position posted until filled Latent Print Examiner Supervisor Description At the Atlanta Police Department Crime Laboratory our mission is to provide exceptional quality forensic science services to our customers by presenting unbiased conclusions to the judicial system using the standards set forth by a nationally recognized accrediting body, the ANSI National Accreditation Board (ANAB). The Atlanta Police Department Crime Laboratory is accredited under ISO 17025. General Description and Classification Standards Under the general direction of the Crime Laboratory Director, performs supervisor and administrative duties. Has knowledge to receive, analyze and report on cases involving friction ridge impressions when needed for the police department. Duties include but are not limited to supervising and training assigned personnel; verifying & approving the dissemination of records; reviewing casework for quality and completeness; participating in identification work; testifying in court; compiling reports; and maintaining and updating records for proper documentation. An employee in this classification may be required to work alternate shifts and perform other lab duties as requested. Supervision Received Work is performed with limited supervision and requires that the duties be accomplished with a degree of independence and at a level of responsibility where the employee must exercise considerable good judgment and individual initiative in the performance of assigned duties. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Follows section-specific policies and procedures, and maintains files, and chain of custody for evidence. • Verifies accuracy of investigative reports and fingerprint classifications. Plans and prepares for scheduled appearance in court as an expert witness. • Responds to questions, complaints, and requests for information from medical and court personnel, attorneys, other agencies, employees, superiors, etc. • Develops and maintains a training program for new employees; may conduct fingerprint trainings/classes. Shows best technique to accomplish tasks and provides technical assistance as needed. • Completes activity reports to all zones as needed (weekly, monthly, quarterly and/or yearly reports) as well as to the Director, Deputy Chief and Chief as requested. • Attends meetings, seminars and training sessions as required to remain knowledgeable of departmental and city operations, to promote improved job performance and to stay current with changing state/municipal policies, procedures, codes, and criminal/civil case law. • Maintains logs, statistics, and technical information. • Assists with timekeeping for unit. • Establishes work methods, timetables, performance standards, etc. Decision Making Follows standardized operating procedures and written instructions and delegates responsibilities to accomplish assigned tasks. Directs and administers work assignments of subordinate examiners activities within the Police department; reviews, coordinates and approves personal leave, sick and vacation time. Leadership Provided Supervises, directs, and evaluates assigned staff, handling employee concerns and problems, counseling, disciplining and completing employee performance appraisals. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of latent print development techniques and evidence handling is required. Knowledge of current trends, innovations, related research, and best practices in the field of friction ridge analysis. Skill in the use of computers and other office equipment. Ability to work in stressful environments and maintain focus on assigned tasks. Ability to communicate with other staff members and accurately record information received, to use appropriate equipment/instruments, to maintain accurate case records, to prepare technical reports, and to conduct repetitive tasks daily. Qualifications Minimum Qualifications - Education and Experience Bachelor's degree in natural, physical, or forensic science from an accredited college or university with the successful completion of at least 40 semester hours (or 60 quarter hours) of coursework in natural sciences (Biology, Chemistry, Physics, etc.). Minimum experience of three years as a Latent Print Examiner II or equivalent experience and the ability to perform all qualifications of the Latent Print II designation. Completion of recertification or successful proficiency test results in accordance with discipline-specified timeframes. Completion of at least three discipline-specific continued education activities. Facilitated the completion of a special project to achieve a unit goal that must be approved by the Crime Laboratory Director prior to commencement. Preferred Education & Experience Graduate degree in natural, physical, or forensic science from an accredited college or university; experience in research, oral and written communication. Experience working in a team environment meeting identified individual benchmarks. OTHER JOB-RELATED EDUCATION AND OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, UPON APPROVAL OF THE REVIEW COMMITTEE. Licensures and Certifications Successfully utilize the Automated Fingerprint Identification System (AFIS) Successful completion of Fingerprint Classification, Friction Ridge Comparison, Latent Print Development, Advanced Friction Ridge Analysis, Essential Ridgeology Concepts, Palm Print Comparison, and Latent Print Expert Testimony. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. The environmental conditions typically associated with a laboratory are present with the position and necessary precautions are expected.
Mar 08, 2024
Full Time
Salary Commensurate with experience Position posted until filled Latent Print Examiner Supervisor Description At the Atlanta Police Department Crime Laboratory our mission is to provide exceptional quality forensic science services to our customers by presenting unbiased conclusions to the judicial system using the standards set forth by a nationally recognized accrediting body, the ANSI National Accreditation Board (ANAB). The Atlanta Police Department Crime Laboratory is accredited under ISO 17025. General Description and Classification Standards Under the general direction of the Crime Laboratory Director, performs supervisor and administrative duties. Has knowledge to receive, analyze and report on cases involving friction ridge impressions when needed for the police department. Duties include but are not limited to supervising and training assigned personnel; verifying & approving the dissemination of records; reviewing casework for quality and completeness; participating in identification work; testifying in court; compiling reports; and maintaining and updating records for proper documentation. An employee in this classification may be required to work alternate shifts and perform other lab duties as requested. Supervision Received Work is performed with limited supervision and requires that the duties be accomplished with a degree of independence and at a level of responsibility where the employee must exercise considerable good judgment and individual initiative in the performance of assigned duties. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Follows section-specific policies and procedures, and maintains files, and chain of custody for evidence. • Verifies accuracy of investigative reports and fingerprint classifications. Plans and prepares for scheduled appearance in court as an expert witness. • Responds to questions, complaints, and requests for information from medical and court personnel, attorneys, other agencies, employees, superiors, etc. • Develops and maintains a training program for new employees; may conduct fingerprint trainings/classes. Shows best technique to accomplish tasks and provides technical assistance as needed. • Completes activity reports to all zones as needed (weekly, monthly, quarterly and/or yearly reports) as well as to the Director, Deputy Chief and Chief as requested. • Attends meetings, seminars and training sessions as required to remain knowledgeable of departmental and city operations, to promote improved job performance and to stay current with changing state/municipal policies, procedures, codes, and criminal/civil case law. • Maintains logs, statistics, and technical information. • Assists with timekeeping for unit. • Establishes work methods, timetables, performance standards, etc. Decision Making Follows standardized operating procedures and written instructions and delegates responsibilities to accomplish assigned tasks. Directs and administers work assignments of subordinate examiners activities within the Police department; reviews, coordinates and approves personal leave, sick and vacation time. Leadership Provided Supervises, directs, and evaluates assigned staff, handling employee concerns and problems, counseling, disciplining and completing employee performance appraisals. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of latent print development techniques and evidence handling is required. Knowledge of current trends, innovations, related research, and best practices in the field of friction ridge analysis. Skill in the use of computers and other office equipment. Ability to work in stressful environments and maintain focus on assigned tasks. Ability to communicate with other staff members and accurately record information received, to use appropriate equipment/instruments, to maintain accurate case records, to prepare technical reports, and to conduct repetitive tasks daily. Qualifications Minimum Qualifications - Education and Experience Bachelor's degree in natural, physical, or forensic science from an accredited college or university with the successful completion of at least 40 semester hours (or 60 quarter hours) of coursework in natural sciences (Biology, Chemistry, Physics, etc.). Minimum experience of three years as a Latent Print Examiner II or equivalent experience and the ability to perform all qualifications of the Latent Print II designation. Completion of recertification or successful proficiency test results in accordance with discipline-specified timeframes. Completion of at least three discipline-specific continued education activities. Facilitated the completion of a special project to achieve a unit goal that must be approved by the Crime Laboratory Director prior to commencement. Preferred Education & Experience Graduate degree in natural, physical, or forensic science from an accredited college or university; experience in research, oral and written communication. Experience working in a team environment meeting identified individual benchmarks. OTHER JOB-RELATED EDUCATION AND OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, UPON APPROVAL OF THE REVIEW COMMITTEE. Licensures and Certifications Successfully utilize the Automated Fingerprint Identification System (AFIS) Successful completion of Fingerprint Classification, Friction Ridge Comparison, Latent Print Development, Advanced Friction Ridge Analysis, Essential Ridgeology Concepts, Palm Print Comparison, and Latent Print Expert Testimony. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. The environmental conditions typically associated with a laboratory are present with the position and necessary precautions are expected.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THE FILING PERIOD AND UPDATE BULLETIN INFORMATION. EXAM NUMBER: PH5001D FIRST DAY OF FILING : Friday, January 19, 2024 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out-of-class Experience will be accepted. Position Information : Provides technical and administrative supervision of a public health laboratory unit performing standardized tests within a specialty or across specialty lines. Classification Standards: Positions allocable to this class exercise full supervisory authority in both technical and administrative matters over a group of Public Health Microbiologists and auxiliary personnel assigned to a laboratory unit. Incumbents have responsibility for planning, organizing, directing, and controlling all the work of such units under the general direction of a Public Health Microbiology Supervisor II. Public Health Microbiology Supervisors I assure that requested tests on all specimens submitted are conducted by appropriate subordinate personnel within stipulated time limits following exact, carefully prescribed procedures. Although incumbents may occasionally perform the work of their subordinates, their primary role requires their expediting the work of subordinates by improved planning and organization of the work. As an extension of this responsibility for improving laboratory operations, incumbents supervise a search of the literature for information about new or improved test methods, instruments, reagents or other material or supplies which way produce accurate and reliable test results more quickly and efficiently than the present system. Incumbents supervise the set up and conduct of controlled experiments to determine the feasibility of such proposals and make recommendations to laboratory management on the basis of their findings. Although Public Health Microbiology Supervisors I may delegate this type research and trial experimentation activity to responsible subordinate microbiologists, they retain responsibility for writing the detailed, step-by-step procedures for inclusion in the laboratory's manual an test performance, reagent preparation, the calibration, maintenance, and trouble shooting of equipment and related matters. Incumbents are responsible for the training and evaluation of all personnel in their unit and for effectively recommending disciplinary action and the adjustment of grievances. They also plan, organize, and direct implementation of the on-the-job training which is provided Public Health Microbiologist trainees in their units and consult with and instruct professional personnel from medical laboratories in the community who seek assistance in the proper conduct of tests in which the public health laboratory is considered expert. Essential Job Functions Plans and organizes the work of a public health laboratory unit to ensure that all authorized tests requested are conducted expeditiously in line with established time limits and quality control requirements. Schedules and assigns personnel to work stations within the unit on the basis of actual work loads, the number of employees available, their qualifications, the extent of their training in the procedures involved, legal requirements, and other such factors. Orients new employees and approved trainees to the overall operations of the laboratory unit, and trains or supervises their training in the specific procedures which the unit is responsible for performing safely and accurately. Evaluates the work of all personnel assigned to the unit and counsels with them on steps they may need to take to improve their performance; recommends or initiates disciplinary action and the adjustment of employee grievances. Supervises the search of technical publications and other literature in the field to identify new equipment, methods, materials, or items of supply which appear to warrant investigative tryout; supervises the set up and conduct of controlled experiments to evaluate the feasibility or adaptability of the product or procedures into regular laboratory use. Prepares or finalizes in written form detailed, step-by-step instructions covering all procedures approved for laboratory use whether for test performance, the preparation of reagents or other compounds or solutions, the calibration, maintenance, and trouble-shooting of equipment, and related matters; maintains such procedures in manual form for common reference. Implements and maintains within the laboratory unit an effective program to assure adherence to prescribed quality control procedures, the proper calibration and maintenance of equipment, and the preparation and maintenance of legally required records and reports. Plans, schedules, and supervises the instruction of professional personnel from medical laboratories in the community who have been referred or seek assistance in the proper conduct of test procedures in which the public health laboratory is recognized as expert. Requirements Minimum Requirements: Two (2) years of work experience at the level of the Los Angeles County class of Public Health Microbiologist I* in an approved laboratory**. *In the County of Los Angeles a Public Health Microbiologist I is defined as a certified Public Health Microbiologist who performs a variety of standardized public health laboratory tests within a specialized area (such as bacteriology, virology, serology, or parasitology) or across specialty lines. Certificate(s) and License(s) Required: A Public Health Microbiologist certificate issued by the California State Department of Public Health. Applicants must ensure the License and Certification Section of the application is completed. Provide the title(s) of your required certificate(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required certificate as specified in the Requirements. A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. The required license/certification MUST be active and unrestricted or you application will not be accepted. Physical Class: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: **An approved laboratory is defined as a Clinical Laboratory Improvement Amendments (CLIA) certified laboratory. Desirable Qualifications: Additional points will be awarded for experience in excess of the Minimum Requirements. Additional Information Examination Content: Once we have determined that you meet our experience and certificate requirements, the examination process will consist of an evaluation of experience based on application information and desirable qualifications information submitted at the time of filing weighted 100% . Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added on the Eligible Register. Passing this examination and being added on the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete a pplications will be processed on an as-received basis and promulgated to the list of eligible candidates accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION Application and Filing Information: Applications must be filed ONLINE ONLY. Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Applicants must submit their completed applications before 5:00 p.m., PT, on the last day of filing. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this job bulletin. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, description of work and duties performed. If your application is incomplete, it will be REJECTED. Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. COVID-19 Vaccination: All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf into a web browser search bar or click on the following link: County of Los Angeles Employment Information . Department Contact Name: Exam Analyst Department Contact Phone : (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THE FILING PERIOD AND UPDATE BULLETIN INFORMATION. EXAM NUMBER: PH5001D FIRST DAY OF FILING : Friday, January 19, 2024 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out-of-class Experience will be accepted. Position Information : Provides technical and administrative supervision of a public health laboratory unit performing standardized tests within a specialty or across specialty lines. Classification Standards: Positions allocable to this class exercise full supervisory authority in both technical and administrative matters over a group of Public Health Microbiologists and auxiliary personnel assigned to a laboratory unit. Incumbents have responsibility for planning, organizing, directing, and controlling all the work of such units under the general direction of a Public Health Microbiology Supervisor II. Public Health Microbiology Supervisors I assure that requested tests on all specimens submitted are conducted by appropriate subordinate personnel within stipulated time limits following exact, carefully prescribed procedures. Although incumbents may occasionally perform the work of their subordinates, their primary role requires their expediting the work of subordinates by improved planning and organization of the work. As an extension of this responsibility for improving laboratory operations, incumbents supervise a search of the literature for information about new or improved test methods, instruments, reagents or other material or supplies which way produce accurate and reliable test results more quickly and efficiently than the present system. Incumbents supervise the set up and conduct of controlled experiments to determine the feasibility of such proposals and make recommendations to laboratory management on the basis of their findings. Although Public Health Microbiology Supervisors I may delegate this type research and trial experimentation activity to responsible subordinate microbiologists, they retain responsibility for writing the detailed, step-by-step procedures for inclusion in the laboratory's manual an test performance, reagent preparation, the calibration, maintenance, and trouble shooting of equipment and related matters. Incumbents are responsible for the training and evaluation of all personnel in their unit and for effectively recommending disciplinary action and the adjustment of grievances. They also plan, organize, and direct implementation of the on-the-job training which is provided Public Health Microbiologist trainees in their units and consult with and instruct professional personnel from medical laboratories in the community who seek assistance in the proper conduct of tests in which the public health laboratory is considered expert. Essential Job Functions Plans and organizes the work of a public health laboratory unit to ensure that all authorized tests requested are conducted expeditiously in line with established time limits and quality control requirements. Schedules and assigns personnel to work stations within the unit on the basis of actual work loads, the number of employees available, their qualifications, the extent of their training in the procedures involved, legal requirements, and other such factors. Orients new employees and approved trainees to the overall operations of the laboratory unit, and trains or supervises their training in the specific procedures which the unit is responsible for performing safely and accurately. Evaluates the work of all personnel assigned to the unit and counsels with them on steps they may need to take to improve their performance; recommends or initiates disciplinary action and the adjustment of employee grievances. Supervises the search of technical publications and other literature in the field to identify new equipment, methods, materials, or items of supply which appear to warrant investigative tryout; supervises the set up and conduct of controlled experiments to evaluate the feasibility or adaptability of the product or procedures into regular laboratory use. Prepares or finalizes in written form detailed, step-by-step instructions covering all procedures approved for laboratory use whether for test performance, the preparation of reagents or other compounds or solutions, the calibration, maintenance, and trouble-shooting of equipment, and related matters; maintains such procedures in manual form for common reference. Implements and maintains within the laboratory unit an effective program to assure adherence to prescribed quality control procedures, the proper calibration and maintenance of equipment, and the preparation and maintenance of legally required records and reports. Plans, schedules, and supervises the instruction of professional personnel from medical laboratories in the community who have been referred or seek assistance in the proper conduct of test procedures in which the public health laboratory is recognized as expert. Requirements Minimum Requirements: Two (2) years of work experience at the level of the Los Angeles County class of Public Health Microbiologist I* in an approved laboratory**. *In the County of Los Angeles a Public Health Microbiologist I is defined as a certified Public Health Microbiologist who performs a variety of standardized public health laboratory tests within a specialized area (such as bacteriology, virology, serology, or parasitology) or across specialty lines. Certificate(s) and License(s) Required: A Public Health Microbiologist certificate issued by the California State Department of Public Health. Applicants must ensure the License and Certification Section of the application is completed. Provide the title(s) of your required certificate(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required certificate as specified in the Requirements. A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. The required license/certification MUST be active and unrestricted or you application will not be accepted. Physical Class: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: **An approved laboratory is defined as a Clinical Laboratory Improvement Amendments (CLIA) certified laboratory. Desirable Qualifications: Additional points will be awarded for experience in excess of the Minimum Requirements. Additional Information Examination Content: Once we have determined that you meet our experience and certificate requirements, the examination process will consist of an evaluation of experience based on application information and desirable qualifications information submitted at the time of filing weighted 100% . Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added on the Eligible Register. Passing this examination and being added on the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete a pplications will be processed on an as-received basis and promulgated to the list of eligible candidates accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION Application and Filing Information: Applications must be filed ONLINE ONLY. Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Applicants must submit their completed applications before 5:00 p.m., PT, on the last day of filing. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this job bulletin. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, description of work and duties performed. If your application is incomplete, it will be REJECTED. Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. COVID-19 Vaccination: All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf into a web browser search bar or click on the following link: County of Los Angeles Employment Information . Department Contact Name: Exam Analyst Department Contact Phone : (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING DATES: 03/14/19 at 8:00 a.m., PST - Until the needs of the service are met and is subject to closure without notice EXAM NUMBER: Y4926B TYPE OF RECRUITMENT Open Competitive Job Opportunity THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 26 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.5 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. We currently have 4 acute hospitals, 25 health centers, $6.9 billion dollar budget and 23,000 employees. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Plans, organizes, directs and evaluates the technical and administrative operations of a clinical chemistry laboratory. Essential Job Functions Plans and develops or directs the development of administrative practices, programs, and procedures necessary to assure the attainment by the biochemistry laboratory organization of its established goals and objectives. Determines the personnel, equipment and supply, space and facility needs of the biochemistry laboratory; translates these needs into budgetary requests and develops or directs development of written justification. Controls the technical and administrative operations of the biochemistry laboratory by observing performance of the work and reviewing records and reports on workload; verifies adherence to quality control procedures, safety standards, and other established criteria, the correct utilization of personnel, and the equitable distribution of the workload. Establishes short and long-term goals and objectives for the biochemistry laboratory in terms of the kind and level of technical services to be provided to meet the needs of the patient population as expressed by the medical staff. Participates in the recruitment and selection of subordinate medical technology supervisors; formally evaluates the performance of these employees and counsels them on steps necessary for them to improve their performance. Plans, develops, and conducts an on-going program of education and consultation with the attending physician staff to develop and increase their awareness and understanding of biochemistry laboratory capabilities, help resolve specific problems of diagnosis, and receive feedback on action taken to improve laboratory services for better patient care. Directs the planning, development, and evaluation of all training effort provided in the biochemistry laboratory organization to medical technologists, technologist-trainees, and pathology residents and interns. Requirements MINIMUM REQUIREMENTS: A doctoral degree in biochemistry from an accredited college, one year of training as a licensed trainee or equivalent in clinical chemistry in an approved laboratory,* and one year of experience as a licensed technologist or equivalent in an approved laboratory.* PHYSICAL CLASS: - Light II : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: Clinical Laboratory Scientist license issued by the California State Department of Health Services.** Special Requirement Information: *An approved laboratory is defined as a clinical laboratory that has a federal issued Clinical Laboratory Improvement Amendment Laboratory Certificate of Accreditation that authorizes the laboratory to accept human specimens for the purpose of performing laboratory examinations, and is accredited by the College of American Pathologist (CAP) or The Joint Commission. **Applicants must attach a valid legible photocopy of their license to practice as a Clinical Laboratory Scientist at the time of filing. Applicants who currently practice and/or reside in another state, must have a valid and unrestricted license to practice as a Clinical Laboratory Scientist. All required licenses and certifications must be active and unrestricted, or your application will not be accepted. Additional Information Examination Content: This examination will consist of an evaluation of education and experience based on application information, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add canderson5@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Eligibility Information: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. Special Information: Appointees may be required to work any shift including evenings, nights, weekends and holidays. Vacancy Information: The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services. Available Shift: Any Application and Filing Information: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and minimum requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be disqualified. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents to your application, you may email the documents to the exam analyst, Carin Anderson at canderson5@dhs.lacounty.gov within 15 calendar days of filing online . Please include your name, the exam number, and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Department Contact: Carin Anderson canderson5@dhs.lacounty.gov Telephone Number: (213) 288-7000 ADA Coordinator Phone: 323-869-7124 California Relay Services Phone: 800-735-2922 For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information FILING DATES: 03/14/19 at 8:00 a.m., PST - Until the needs of the service are met and is subject to closure without notice EXAM NUMBER: Y4926B TYPE OF RECRUITMENT Open Competitive Job Opportunity THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 26 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.5 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. We currently have 4 acute hospitals, 25 health centers, $6.9 billion dollar budget and 23,000 employees. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Plans, organizes, directs and evaluates the technical and administrative operations of a clinical chemistry laboratory. Essential Job Functions Plans and develops or directs the development of administrative practices, programs, and procedures necessary to assure the attainment by the biochemistry laboratory organization of its established goals and objectives. Determines the personnel, equipment and supply, space and facility needs of the biochemistry laboratory; translates these needs into budgetary requests and develops or directs development of written justification. Controls the technical and administrative operations of the biochemistry laboratory by observing performance of the work and reviewing records and reports on workload; verifies adherence to quality control procedures, safety standards, and other established criteria, the correct utilization of personnel, and the equitable distribution of the workload. Establishes short and long-term goals and objectives for the biochemistry laboratory in terms of the kind and level of technical services to be provided to meet the needs of the patient population as expressed by the medical staff. Participates in the recruitment and selection of subordinate medical technology supervisors; formally evaluates the performance of these employees and counsels them on steps necessary for them to improve their performance. Plans, develops, and conducts an on-going program of education and consultation with the attending physician staff to develop and increase their awareness and understanding of biochemistry laboratory capabilities, help resolve specific problems of diagnosis, and receive feedback on action taken to improve laboratory services for better patient care. Directs the planning, development, and evaluation of all training effort provided in the biochemistry laboratory organization to medical technologists, technologist-trainees, and pathology residents and interns. Requirements MINIMUM REQUIREMENTS: A doctoral degree in biochemistry from an accredited college, one year of training as a licensed trainee or equivalent in clinical chemistry in an approved laboratory,* and one year of experience as a licensed technologist or equivalent in an approved laboratory.* PHYSICAL CLASS: - Light II : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: Clinical Laboratory Scientist license issued by the California State Department of Health Services.** Special Requirement Information: *An approved laboratory is defined as a clinical laboratory that has a federal issued Clinical Laboratory Improvement Amendment Laboratory Certificate of Accreditation that authorizes the laboratory to accept human specimens for the purpose of performing laboratory examinations, and is accredited by the College of American Pathologist (CAP) or The Joint Commission. **Applicants must attach a valid legible photocopy of their license to practice as a Clinical Laboratory Scientist at the time of filing. Applicants who currently practice and/or reside in another state, must have a valid and unrestricted license to practice as a Clinical Laboratory Scientist. All required licenses and certifications must be active and unrestricted, or your application will not be accepted. Additional Information Examination Content: This examination will consist of an evaluation of education and experience based on application information, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add canderson5@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Eligibility Information: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. Special Information: Appointees may be required to work any shift including evenings, nights, weekends and holidays. Vacancy Information: The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services. Available Shift: Any Application and Filing Information: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and minimum requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be disqualified. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents to your application, you may email the documents to the exam analyst, Carin Anderson at canderson5@dhs.lacounty.gov within 15 calendar days of filing online . Please include your name, the exam number, and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Department Contact: Carin Anderson canderson5@dhs.lacounty.gov Telephone Number: (213) 288-7000 ADA Coordinator Phone: 323-869-7124 California Relay Services Phone: 800-735-2922 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH1765A THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THE FILING PERIOD AND UPDATE BULLETIN INFORMATION. FIRST DAY OF FILING : Wednesday, April 17, 2024 at 8:30 a.m., Pacific Time (PT) Until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity Position Information: Provides administrative and technical supervision to the section responsible for conducting data science projects and other advanced research and analytics for a County department or division; works with senior IT management to build and maintain data infrastructure necessary to support data science; serves as technical resource for departmental managers on the uses of data science to strengthen programs and policy initiatives; and defines overall data analytics vision and strategy. Classification Standards: This is the highest level in the Data Science series. Positions allocable to this class report to a higher-level manager responsible for the data analytics, research, or statistical function of a department, and oversee the section responsible for meeting the data science needs of a division or department. Positions supervise staff in the development of sophisticated statistical models and forecasting tools; create, maintain, and leverage big data assets to drive evidence-based program design and management; and construct data science products, such as automated reports and predictive scores, to meet departmental or divisional requirements. Incumbents collaborate with Information Technology staff to scope, design, and build, and administer, maintain, and update large-scale databases and data pipelines to support the work of the section. Positions require expert knowledge of and experience in advanced data and statistical modeling and computational methods, statistical programming languages and packages, and big-data engineering solutions; and the ability to identify and resolve business needs and issues of strategic importance within the assigned department. Data Science Supervisor is distinguished from Senior Data Scientist class by its responsibility for supervising a section of data science professionals, whereas the latter provides technical leadership and subject matter expertise to a project or team. Positions in this class differ from those that supervise the planning, design, conduct and evaluation of research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that such projects do not employ machine learning or big data as part of analyses. Essential Job Functions Plans, organizes, supervises, manages, and evaluates highly technical and complex assignments of the section; with staff, develops, implements, and monitors data science projects from inception to implementation to ensure that the objectives and desired outcomes are achieved, and that critical decisions are made in a timely manner. Plans, assigns, and reviews the work of data scientists and analysts to ensure accuracy, completeness, and compliance with business needs; ensures that section products and services continue to perform as desired over time and directs updates and modifications to these as necessary. Collaborates with IT group and program managers to identify departmental or divisional business needs and issues of strategic importance; implements enhancements to existing systems, recommends alternative systems, and assists in developing and implementing new data engineering, data modeling, and data science solutions as appropriate. In conjunction with the governance board and executive committees, defines the overall vision and strategy for data analytics across the organization. Assists to develop, implement, and evaluate divisional/departmental initiatives, strategies, and operational objectives through deployment of big data; advocates for measurability in strategic planning and operations in order to build analytics and evaluation into program design on a foundational level. Evaluates, manages, and participates in all aspects of the section’s solution development, including quality assurance and maintenance of data sets integrated from multiple sources; exploratory data analysis; model creation, testing, and deployment; presentation of findings; and consultation with program managers regarding effective operationalization and model fidelity to improve business outcomes. Directs the development of technical reports, dashboards, data briefs, white papers, and publications, including advanced data visualization tools. Works with IT data engineers and architects to develop and maintain large-scale databases that meet high standards for completeness, accuracy, and utility; supervises and participates in quality control checks of data extraction, transformation, and loading (ETL) of large-scale, structured, unstructured, and streaming data. Advises divisional/departmental managers on opportunities and gaps in their current capabilities across data science technology and infrastructure; recommends plans for growth through adoption of new methods and technologies. Builds solutions that apply machine learning techniques to address complex business problems, derive actionable insights, and maximize decision-making confidence. Makes recommendations, develops technical infrastructure and analytic competencies, and participates in project selection to inform and execute the data science strategy of the County, department, or division. Stays current with and contributes to discovery of data science best practices; mentors staff and ensures the section maintains ongoing training and professional development and is competent in all techniques necessary to complete their duties; and participates in the broader data science community to identify and disseminate the latest developments in data and technology. Serves as a technical resource for divisional/departmental managers on data-driven program design and management and the translation of data science and knowledge into improved business outcomes, efficiency, and effectiveness of business processes. Requirements Selection Requirements: Option I: Two (2) years of experience leading* the development and application of methods to identify, collect, process, and analyze data using advanced statistical prediction, inference, and optimization, and providing ongoing support to decision makers to strengthen data-driven program design and management, at a level equivalent to the Los Angeles County class of Senior Data Scientist**. Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, research methods or statistical analysis -AND- Eight (8) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Option III: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, research methods or statistical analysis -AND- A Master’s or Doctoral degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health. -AND- Six (6) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Official transcripts must be submitted to verify the required coursework. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions Physical Class: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: *Lead experience is defined as experience providing technical assistance and training to journey or lower level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed. **Experience at the level of Senior Data Scientist is defined as u nder general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. * ** In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) ***Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the classes from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. Experience is evaluated on the basis of a verifiable 40-hour week. Desirable Qualifications: Credit will be awarded for additional experience beyond the Selection Requirements Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. Application and Filing Information: Applications must be filed ONLINE ONLY. Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Applicants must submit their completed applications before 5:00 p.m., PT, on the last day of filing. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job bulletin. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, description of work and duties performed. If your application is incomplete, it will be REJECTED. Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. County of Los Angeles Employment Information: The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf into a web browser search bar or click on the following link: County of Los Angeles Employment Information Have any questions about anything? Please contact us using the following information: Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
Apr 16, 2024
Full Time
Position/Program Information EXAM NUMBER: PH1765A THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THE FILING PERIOD AND UPDATE BULLETIN INFORMATION. FIRST DAY OF FILING : Wednesday, April 17, 2024 at 8:30 a.m., Pacific Time (PT) Until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity Position Information: Provides administrative and technical supervision to the section responsible for conducting data science projects and other advanced research and analytics for a County department or division; works with senior IT management to build and maintain data infrastructure necessary to support data science; serves as technical resource for departmental managers on the uses of data science to strengthen programs and policy initiatives; and defines overall data analytics vision and strategy. Classification Standards: This is the highest level in the Data Science series. Positions allocable to this class report to a higher-level manager responsible for the data analytics, research, or statistical function of a department, and oversee the section responsible for meeting the data science needs of a division or department. Positions supervise staff in the development of sophisticated statistical models and forecasting tools; create, maintain, and leverage big data assets to drive evidence-based program design and management; and construct data science products, such as automated reports and predictive scores, to meet departmental or divisional requirements. Incumbents collaborate with Information Technology staff to scope, design, and build, and administer, maintain, and update large-scale databases and data pipelines to support the work of the section. Positions require expert knowledge of and experience in advanced data and statistical modeling and computational methods, statistical programming languages and packages, and big-data engineering solutions; and the ability to identify and resolve business needs and issues of strategic importance within the assigned department. Data Science Supervisor is distinguished from Senior Data Scientist class by its responsibility for supervising a section of data science professionals, whereas the latter provides technical leadership and subject matter expertise to a project or team. Positions in this class differ from those that supervise the planning, design, conduct and evaluation of research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that such projects do not employ machine learning or big data as part of analyses. Essential Job Functions Plans, organizes, supervises, manages, and evaluates highly technical and complex assignments of the section; with staff, develops, implements, and monitors data science projects from inception to implementation to ensure that the objectives and desired outcomes are achieved, and that critical decisions are made in a timely manner. Plans, assigns, and reviews the work of data scientists and analysts to ensure accuracy, completeness, and compliance with business needs; ensures that section products and services continue to perform as desired over time and directs updates and modifications to these as necessary. Collaborates with IT group and program managers to identify departmental or divisional business needs and issues of strategic importance; implements enhancements to existing systems, recommends alternative systems, and assists in developing and implementing new data engineering, data modeling, and data science solutions as appropriate. In conjunction with the governance board and executive committees, defines the overall vision and strategy for data analytics across the organization. Assists to develop, implement, and evaluate divisional/departmental initiatives, strategies, and operational objectives through deployment of big data; advocates for measurability in strategic planning and operations in order to build analytics and evaluation into program design on a foundational level. Evaluates, manages, and participates in all aspects of the section’s solution development, including quality assurance and maintenance of data sets integrated from multiple sources; exploratory data analysis; model creation, testing, and deployment; presentation of findings; and consultation with program managers regarding effective operationalization and model fidelity to improve business outcomes. Directs the development of technical reports, dashboards, data briefs, white papers, and publications, including advanced data visualization tools. Works with IT data engineers and architects to develop and maintain large-scale databases that meet high standards for completeness, accuracy, and utility; supervises and participates in quality control checks of data extraction, transformation, and loading (ETL) of large-scale, structured, unstructured, and streaming data. Advises divisional/departmental managers on opportunities and gaps in their current capabilities across data science technology and infrastructure; recommends plans for growth through adoption of new methods and technologies. Builds solutions that apply machine learning techniques to address complex business problems, derive actionable insights, and maximize decision-making confidence. Makes recommendations, develops technical infrastructure and analytic competencies, and participates in project selection to inform and execute the data science strategy of the County, department, or division. Stays current with and contributes to discovery of data science best practices; mentors staff and ensures the section maintains ongoing training and professional development and is competent in all techniques necessary to complete their duties; and participates in the broader data science community to identify and disseminate the latest developments in data and technology. Serves as a technical resource for divisional/departmental managers on data-driven program design and management and the translation of data science and knowledge into improved business outcomes, efficiency, and effectiveness of business processes. Requirements Selection Requirements: Option I: Two (2) years of experience leading* the development and application of methods to identify, collect, process, and analyze data using advanced statistical prediction, inference, and optimization, and providing ongoing support to decision makers to strengthen data-driven program design and management, at a level equivalent to the Los Angeles County class of Senior Data Scientist**. Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, research methods or statistical analysis -AND- Eight (8) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Option III: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, research methods or statistical analysis -AND- A Master’s or Doctoral degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health. -AND- Six (6) years of experience, including four (4) years supervising a team of data science professionals and serving as subject matter expert, and coordinating and overseeing complex data science projects to support program, policy, and operational decision-making. Official transcripts must be submitted to verify the required coursework. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions Physical Class: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: *Lead experience is defined as experience providing technical assistance and training to journey or lower level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed. **Experience at the level of Senior Data Scientist is defined as u nder general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. * ** In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) ***Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the classes from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. Experience is evaluated on the basis of a verifiable 40-hour week. Desirable Qualifications: Credit will be awarded for additional experience beyond the Selection Requirements Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. Application and Filing Information: Applications must be filed ONLINE ONLY. Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Applicants must submit their completed applications before 5:00 p.m., PT, on the last day of filing. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job bulletin. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, description of work and duties performed. If your application is incomplete, it will be REJECTED. Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. County of Los Angeles Employment Information: The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf into a web browser search bar or click on the following link: County of Los Angeles Employment Information Have any questions about anything? Please contact us using the following information: Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information Department of Mental Health Exam Number: b5516A Open Competitive Job Opportunity FILING START DATE: 06/30/2023 AT 9:00 A.M. PT This announcement is being reposted to extend the filing period. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Supervises professional and support personnel in the provision of pharmacy services in a hospital, clinic, correctional facility, or other health care setting. CLASSIFICATION STANDARDS: Positions allocable to this class receive general supervision from higher-level professional pharmacy staff, and are distinguished by their responsibility to provide first-leveladministrative and technical supervision over professional and support pharmacy personnel in the provision of pharmacy services, which include ordering, compounding, dispensing, packaging, storing, and distributionand control of drugs and other pharmaceutical products. Positions also supervise licensed personnel providing expert information and consultation on drugs and drug usage to staff and patients in a dispensing or clinical setting. Incumbents plan and implement pharmacy operations and procedures within the general framework of established facility procedures and professional standards, resolve day-to-day issues related to appropriate use of drugs, coordinate pharmacy services with other patient care activities, and ensure compliance with all regulatory requirements. Incumbents must exercise knowledge of the principles of supervision governing personnel administration to plan, direct, and review work of staff. Essential Job Functions Establishes, maintains, and revises unit pharmacy procedures, work standards, and quality control measures within the general framework of pharmacy and hospital procedures and established professional standards; monitors quality and quantity of production and takes corrective action as necessary. Interviews and selects or recommends the selection of professional and other pharmacy personnel; orients and trains new employees;plans, assigns, and evaluates the work of subordinates; handles first-level grievances; counsels employees regarding work performance, and recommends disciplinary action when indicated; and,interprets and applies personnel and other administrative policies in supervising pharmacy operations. Schedules and assigns staff to provide pharmacy services on one or more shifts and adjusts assignments in accordance with workload demands, availability, and capabilities of staff. Provides technical guidance and administrative support to staff in the interpretation and enforcement of policies and procedures designed to promote appropriate use of pharmaceutical products; evaluates and makes recommendations on proposed changes to the facility's drug formulary. Coordinates the work of the pharmacy staff with the work of medical, nursing, corrections,and other patient care staff through meetings, conferences and development of procedures designed to enhance cooperation in the provision of pharmacy-related patient care services; conducts studies and recommends improvements in methods of ordering, compounding, dispensing, packaging, storing, or distributing drugs and other pharmaceuticals; recommends solutions to problems of staffing, space, security, equipment, and service levels. Supervises or performs the ordering of drugs, supplies and equipment to maintain the ongoing operation of a dispensing or clinical pharmacy unit; consults withmanufacturers' representatives regarding new drugs or equipment. Participates in planning and implementing information systems for recording and maintaining data on drug usage and costs. Designs and maintains internal controls to meet all regulatory requirements for the receipt, storage, dispensing, and disposition of narcotics and other controlled or restricted drugs and enforces appropriate security and accountability measures; drafts related policies, procedures, and protocols. Supervises and participates in the orientation and training of pharmacy students, pharmacy interns, clerks, support personnel, pharmacy technician trainees, and other professional and technical staff in pharmaceutical principles, practices, operations, and regulatory standards. Performs direct pharmacy services on an ongoing or relief basis, as needed. Prepares budget requests for the unit, as needed. Requirements MINIMUM REQUIREMENTS: One year of experience as a Registered Pharmacist. LICENSE: A current license to practice as a Registered Pharmacist issued by the California State Board of Pharmacy. A valid California Class C Driver License or the ability to utilize an alternative method of transportation may be required when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS: Experience as a clinical pharmacist Experience in pharmacy administration. Completion of a pharmacy residency or fellowship program. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of experience weighted 100%. The evaluation of experience will be based on application information and desirable qualifications submitted on the supplemental application form at the time of filing. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE LIST. Notice of non-acceptance and final results will be sent via email. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION: Past and present mental health clients and family members are encouraged to apply. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. VACANCY INFORMATION: The resulting eligible list for this examination will be used to fill vacancies within the Department of Mental Health. Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: All applicants are required to submit a Standard County of Los Angeles Employment Application online only. Resumes cannot be accepted in lieu of applications, although resumes may be uploaded as attachments to the applications. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the green "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, Official Transcripts, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “najordan@dmh.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Applications must be submitted online only. We must receive your application from the first day of filing at 9:00 a.m. (PT) to the last day of filing before 5:00 PM. (PT). Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5 p.m. deadline on the last day of filing to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application will depend on whether you have clearly shown that you meet the Minimum Requirements. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete detailed description of related job duties. List separately each job experience to be evaluated. IMPORTANT NOTES: All information is subject to verification. Applications may be rejected at any stage of the selection process.Utilizing VERBIAGE from class specifications and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Nicholas Jordan, (323) 705-3925 Analyst Contact Email: najordan@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information Department of Mental Health Exam Number: b5516A Open Competitive Job Opportunity FILING START DATE: 06/30/2023 AT 9:00 A.M. PT This announcement is being reposted to extend the filing period. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Supervises professional and support personnel in the provision of pharmacy services in a hospital, clinic, correctional facility, or other health care setting. CLASSIFICATION STANDARDS: Positions allocable to this class receive general supervision from higher-level professional pharmacy staff, and are distinguished by their responsibility to provide first-leveladministrative and technical supervision over professional and support pharmacy personnel in the provision of pharmacy services, which include ordering, compounding, dispensing, packaging, storing, and distributionand control of drugs and other pharmaceutical products. Positions also supervise licensed personnel providing expert information and consultation on drugs and drug usage to staff and patients in a dispensing or clinical setting. Incumbents plan and implement pharmacy operations and procedures within the general framework of established facility procedures and professional standards, resolve day-to-day issues related to appropriate use of drugs, coordinate pharmacy services with other patient care activities, and ensure compliance with all regulatory requirements. Incumbents must exercise knowledge of the principles of supervision governing personnel administration to plan, direct, and review work of staff. Essential Job Functions Establishes, maintains, and revises unit pharmacy procedures, work standards, and quality control measures within the general framework of pharmacy and hospital procedures and established professional standards; monitors quality and quantity of production and takes corrective action as necessary. Interviews and selects or recommends the selection of professional and other pharmacy personnel; orients and trains new employees;plans, assigns, and evaluates the work of subordinates; handles first-level grievances; counsels employees regarding work performance, and recommends disciplinary action when indicated; and,interprets and applies personnel and other administrative policies in supervising pharmacy operations. Schedules and assigns staff to provide pharmacy services on one or more shifts and adjusts assignments in accordance with workload demands, availability, and capabilities of staff. Provides technical guidance and administrative support to staff in the interpretation and enforcement of policies and procedures designed to promote appropriate use of pharmaceutical products; evaluates and makes recommendations on proposed changes to the facility's drug formulary. Coordinates the work of the pharmacy staff with the work of medical, nursing, corrections,and other patient care staff through meetings, conferences and development of procedures designed to enhance cooperation in the provision of pharmacy-related patient care services; conducts studies and recommends improvements in methods of ordering, compounding, dispensing, packaging, storing, or distributing drugs and other pharmaceuticals; recommends solutions to problems of staffing, space, security, equipment, and service levels. Supervises or performs the ordering of drugs, supplies and equipment to maintain the ongoing operation of a dispensing or clinical pharmacy unit; consults withmanufacturers' representatives regarding new drugs or equipment. Participates in planning and implementing information systems for recording and maintaining data on drug usage and costs. Designs and maintains internal controls to meet all regulatory requirements for the receipt, storage, dispensing, and disposition of narcotics and other controlled or restricted drugs and enforces appropriate security and accountability measures; drafts related policies, procedures, and protocols. Supervises and participates in the orientation and training of pharmacy students, pharmacy interns, clerks, support personnel, pharmacy technician trainees, and other professional and technical staff in pharmaceutical principles, practices, operations, and regulatory standards. Performs direct pharmacy services on an ongoing or relief basis, as needed. Prepares budget requests for the unit, as needed. Requirements MINIMUM REQUIREMENTS: One year of experience as a Registered Pharmacist. LICENSE: A current license to practice as a Registered Pharmacist issued by the California State Board of Pharmacy. A valid California Class C Driver License or the ability to utilize an alternative method of transportation may be required when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS: Experience as a clinical pharmacist Experience in pharmacy administration. Completion of a pharmacy residency or fellowship program. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of experience weighted 100%. The evaluation of experience will be based on application information and desirable qualifications submitted on the supplemental application form at the time of filing. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE LIST. Notice of non-acceptance and final results will be sent via email. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION: Past and present mental health clients and family members are encouraged to apply. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. VACANCY INFORMATION: The resulting eligible list for this examination will be used to fill vacancies within the Department of Mental Health. Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: All applicants are required to submit a Standard County of Los Angeles Employment Application online only. Resumes cannot be accepted in lieu of applications, although resumes may be uploaded as attachments to the applications. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the green "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, Official Transcripts, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “najordan@dmh.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Applications must be submitted online only. We must receive your application from the first day of filing at 9:00 a.m. (PT) to the last day of filing before 5:00 PM. (PT). Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5 p.m. deadline on the last day of filing to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application will depend on whether you have clearly shown that you meet the Minimum Requirements. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete detailed description of related job duties. List separately each job experience to be evaluated. IMPORTANT NOTES: All information is subject to verification. Applications may be rejected at any stage of the selection process.Utilizing VERBIAGE from class specifications and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Nicholas Jordan, (323) 705-3925 Analyst Contact Email: najordan@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 For detailed information, please click here Closing Date/Time: Continuous