City of San Jose
United States, California, San Jose
Apr 06, 2024
Full Time
The San José Fire Department's (SJFD) core mission is to serve the community by protecting life, property, and the environment through prevention and response. SJFD is a high-volume, high-performance, all-risk Fire Department that protects approximately 200 square miles including, residential, commercial, high-rise, wildland interface areas, and a number of high-hazard occupancies. For additional information visit sjfd.org. To apply, please complete an application via the City of San José's website at: https://www.sanjoseca.gov/citycareers . The San José Fire Department is currently seeking to fill one ( 1 ) full-time Analyst I/II vacanc y in the Bureau of EMS & Training (BET). Salary range ( s ) for this classification is/ are: Analyst I: $85,525.44 - $103,958.40 Analyst II: $93,344.16 - $113,436.96 This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. The Analyst I/II position in the Bureau of EMS & Training (BET) reports directly to the EMS Division Battalion Chief . The BET EMS Division Analyst I/II position will primarily support EMS Performance Analytics, contractual performanc e compliance , special studies, grant administration, and other EMS general administrati ve activities. Analyst I: A Bachelor's Degree from an accredited college or university and no experience required . Analyst II: A Bachelor's Degree from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions for a functional area in the budget, finance, grant administration, organizational analysis, general administration, or human resources. Acceptable Substitution: Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration, or human resources may be substituted for the education requirement on a year-for-year basis. Licenses or Certificates: Possession of a valid California driver's license may be required for some assignments. The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices specific to emergency response services, Citywide and departmental procedures/policies and federal and state rules and regulations. Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Communication - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, MS Excel, MS PowerBI, Firehouse (or other record management system), FirstWatch (or other online compliance monitoring platform) and TELESTAFF. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. You will be prompted to answer the following job-specific questions IN DETAIL during the online application process. Please note that there is a 4,000-character limit , including spaces, for each text response. Describe your experience developing and maintaining spreadsheets and databases. In your response, include the organization (s), your role (s), scope of your responsibilities, and duration of employment. Describe your experience developing and applying analytical tools and models to track data. In your response, include the organization (s) where you obtained your experience, your role (s), scope of your responsibilities, and duration of employment. Describe your experience with contract compliance and performance monitoring. Describe your experience working with public safety or analytical applications. Describe your experience working with large data sets. If you have questions about the duties of these positions, the selection or hiring processes, please contact Vaishali Vashistha at vaishali.vashistha@sanjoseca.gov . The application deadline is Monday, April 22, 2024 at 11:59 PM.