California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Long-Term Temporary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional III Anticipated Hiring Amount: Up to $5,025 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Office of Student Success, Equity, and Innovation (OSSEI) provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The OSSEI oversees the coordination of academic advising initatives; and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. OSSEI provides oversight for academic and student success as related to academic policies, university advising, academic-related iniatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, late withdrawals, retroactive withdrawals, grade appeals, and academic renewal. OSSEI provides oversight for University Advising, the Bronco Advising Center, California Promise, E-Advising tools, First Year Experience (FYE), I Am First, Bronco Navigators, PolyTransfer Program, Bronco Scholars Program, the Learning Resource Center, Reading, Advising and Mentoring Program (RAMP), Science Success (STEM SUCCESS), and academic innovation initiatives as it pertains to high impact practices. DUTIES AND RESPONSIBILITIES Program Coordination Plan and coordinate the Bronco Scholars Program, develop a comprehensive summer schedule detailing day-to-day program courses and activities Prepare and submit a comprehensive summer and academic year proposal for the Bronco Scholars Program for review and approval from department leadership Develop and implement Bronco Scholar program components; secure speakers; assist with program implementation and logistics; lead activities and presentations Oversee daily operations of transition program and be able to anticipate needs Respond to and document student conduct issues and report them to Senior Coordinator as soon as possible Respond to serious or emergency situations following an establish emergency protocol. Assist department leadership with the program budget and negotiating vendor contracts Develop Bronco Scholars program workshops, activities, and events including providing timelines, staffing and resources needed Assist with textbooks and other instructional and program materials purchasing; classroom and facilities reservations; campus dining and catering orders; as well as managing and processing timely payment of these Managing and tracking loaner laptop and textbook program Monitoring student daily attendance during residential program and academic year programming; taking action to locate and resolve absences with the support of student staff Developing and maintaining student handbook outlining program schedule, program expectations, university policies, resources and contact information; as well as design and maintain course on Canvas Plan and lead Information Sessions including communication, marketing, program schedule, room reservations, catering, provide guidance and registration support Coordinate program kick-off, move-in, closing ceremony and move-out Collaborate with department communication specialists to successfully maintain a social media presence as well as leverage Billy Chat (chat bot technology) to send strategic communication nudges Lead the planning and development of year-round student programming activities that will continue to strengthen student's sense of belonging and use of academic support resources including Fall Welcome, socials, and other community building activities. Leadership Oversee the student assistant hiring process including recruitment, information sessions, candidate selection, interviews, and final recommendations to the Senior Coordinator of Academic Support & Engagement and the Director of Academic Support and Learning Services for the various student worker positions which include office assistants, peer mentors and Residential Advisors. Develop comprehensive student assistant training to prepare student staff to support with program recruitment, outreach, mentorship and knowledge of campus resources Continuously assess student staff development and progress to identify additional training needs Responsible for providing supervision, guidance and direction to student assistants Manage student assistant work schedules and maintain process to support Senior Coordinator with timesheet approval process Conduct regular student staff meetings including set up agenda items and taking minutes Coordinate semesterly performance evaluations of all student staff and provide constructive feedback for their ongoing development and improvement Provide Senior Coordinator with student staff updates and any performance concerns to develop appropriate action plan Responsible for submitting hiring and re-hire paperwork for student assistants and staying abreast the HR process to ensure timely hire and payroll processing Advising/Coaching Participate in and support large campus registration programs such as New Student Orientation to assist students to register for the appropriate math and English courses. Respond to email, telephone, and in-person inquiries regarding the Bronco Scholars Program and individual student math and English course placement. Troubleshoot registration problems related to math and English courses during the summer program and regular academic year. Provide ongoing success coaching to Bronco Scholar cohort participants to ensure their long-term success Provide ongoing advising to ensure timely completion of GE math and English and with asses potential need for additional academic support services. Utilize CPP connect features like progress reports and campaigns to monitor student progress and schedule appointments Outreach and Training Collaborate with department communication specialists to prepare marketing materials and maintain campus Bronco Scholars website. Draft correspondence to various groups of prospective, incoming, and continuing students Coordinate marketing efforts with other key departments who are communicating with prospective students and/or applicants to ensure the accurate and timely receipt of information about the Bronco Scholars Program. Provide information to prospective students, incoming students, and parents about the benefits of the Bronco Scholars Program. Design, develop, and implement training for relevant campus faculty and staff regarding the Bronco Scholars Program. Responsible for maintaining regular communication and contact with support staff, faculty, and other campus stakeholders to ensure alignment, transparency and smooth operations Assessment, Evaluation and Reporting As assigned, present the Bronco Scholars model in conjunction with other key campus partners at off-campus workshops and conferences. Track Bronco Scholar Program participants through the program and provide relevant statistics and reports as requested. Lead and facilitate the recruitment and application process for the Bronco Scholars program; review applications of prospective participants, assess eligibility, propose enrollment targets, and provides preliminary information on the profile of the students expected to enroll in the program. Assess and evaluate all phases of the Bronco Scholars program in order to enhance its effectiveness; ensures that students, faculty and staff are provided with opportunities to evaluate the program. Ensure all program participants and program student staff and faculty complete assessment as required by evaluation team Draw on evaluations of previous summer programs and sessions and recommend appropriate program changes QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Counseling-knowledge of counseling techniques and theories, demonstrate compassion for student needs as well as to faculty and the surrounding community, demonstrate patience, objectivity, responsiveness, persuasiveness, independent decision making. Communication/Interpersonal-communicates clearly through a variety of modes that include verbal, written and presentational, demonstrates effective listening skills. Planning and Organization-ability to plan and organize personal visitation schedules, develops comprehensive program components, sets realistic goals, and prepares strategies for goal attainment. Analytical-assesses various strategies to efficiently carry out assigned duties. Teamwork-promotes the group over the individual, makes the success of the unit a top priority, and works well with co-workers and colleagues, responsive to requests from constituent groups. Technology-utilizes technology to maximize efficiencies and economies of scale. Diversity-ability to effectively interact with students at all class levels from varied cultures and backgrounds. Collaboration-demonstrated experience forming and maintain large scale collaborations Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,025 and maximum $7,159 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Apr 18 2024 Pacific Daylight Time Closing Date/Time:
Type of Appointment : Full-Time, Long-Term Temporary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional III Anticipated Hiring Amount: Up to $5,025 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Office of Student Success, Equity, and Innovation (OSSEI) provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The OSSEI oversees the coordination of academic advising initatives; and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. OSSEI provides oversight for academic and student success as related to academic policies, university advising, academic-related iniatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, late withdrawals, retroactive withdrawals, grade appeals, and academic renewal. OSSEI provides oversight for University Advising, the Bronco Advising Center, California Promise, E-Advising tools, First Year Experience (FYE), I Am First, Bronco Navigators, PolyTransfer Program, Bronco Scholars Program, the Learning Resource Center, Reading, Advising and Mentoring Program (RAMP), Science Success (STEM SUCCESS), and academic innovation initiatives as it pertains to high impact practices. DUTIES AND RESPONSIBILITIES Program Coordination Plan and coordinate the Bronco Scholars Program, develop a comprehensive summer schedule detailing day-to-day program courses and activities Prepare and submit a comprehensive summer and academic year proposal for the Bronco Scholars Program for review and approval from department leadership Develop and implement Bronco Scholar program components; secure speakers; assist with program implementation and logistics; lead activities and presentations Oversee daily operations of transition program and be able to anticipate needs Respond to and document student conduct issues and report them to Senior Coordinator as soon as possible Respond to serious or emergency situations following an establish emergency protocol. Assist department leadership with the program budget and negotiating vendor contracts Develop Bronco Scholars program workshops, activities, and events including providing timelines, staffing and resources needed Assist with textbooks and other instructional and program materials purchasing; classroom and facilities reservations; campus dining and catering orders; as well as managing and processing timely payment of these Managing and tracking loaner laptop and textbook program Monitoring student daily attendance during residential program and academic year programming; taking action to locate and resolve absences with the support of student staff Developing and maintaining student handbook outlining program schedule, program expectations, university policies, resources and contact information; as well as design and maintain course on Canvas Plan and lead Information Sessions including communication, marketing, program schedule, room reservations, catering, provide guidance and registration support Coordinate program kick-off, move-in, closing ceremony and move-out Collaborate with department communication specialists to successfully maintain a social media presence as well as leverage Billy Chat (chat bot technology) to send strategic communication nudges Lead the planning and development of year-round student programming activities that will continue to strengthen student's sense of belonging and use of academic support resources including Fall Welcome, socials, and other community building activities. Leadership Oversee the student assistant hiring process including recruitment, information sessions, candidate selection, interviews, and final recommendations to the Senior Coordinator of Academic Support & Engagement and the Director of Academic Support and Learning Services for the various student worker positions which include office assistants, peer mentors and Residential Advisors. Develop comprehensive student assistant training to prepare student staff to support with program recruitment, outreach, mentorship and knowledge of campus resources Continuously assess student staff development and progress to identify additional training needs Responsible for providing supervision, guidance and direction to student assistants Manage student assistant work schedules and maintain process to support Senior Coordinator with timesheet approval process Conduct regular student staff meetings including set up agenda items and taking minutes Coordinate semesterly performance evaluations of all student staff and provide constructive feedback for their ongoing development and improvement Provide Senior Coordinator with student staff updates and any performance concerns to develop appropriate action plan Responsible for submitting hiring and re-hire paperwork for student assistants and staying abreast the HR process to ensure timely hire and payroll processing Advising/Coaching Participate in and support large campus registration programs such as New Student Orientation to assist students to register for the appropriate math and English courses. Respond to email, telephone, and in-person inquiries regarding the Bronco Scholars Program and individual student math and English course placement. Troubleshoot registration problems related to math and English courses during the summer program and regular academic year. Provide ongoing success coaching to Bronco Scholar cohort participants to ensure their long-term success Provide ongoing advising to ensure timely completion of GE math and English and with asses potential need for additional academic support services. Utilize CPP connect features like progress reports and campaigns to monitor student progress and schedule appointments Outreach and Training Collaborate with department communication specialists to prepare marketing materials and maintain campus Bronco Scholars website. Draft correspondence to various groups of prospective, incoming, and continuing students Coordinate marketing efforts with other key departments who are communicating with prospective students and/or applicants to ensure the accurate and timely receipt of information about the Bronco Scholars Program. Provide information to prospective students, incoming students, and parents about the benefits of the Bronco Scholars Program. Design, develop, and implement training for relevant campus faculty and staff regarding the Bronco Scholars Program. Responsible for maintaining regular communication and contact with support staff, faculty, and other campus stakeholders to ensure alignment, transparency and smooth operations Assessment, Evaluation and Reporting As assigned, present the Bronco Scholars model in conjunction with other key campus partners at off-campus workshops and conferences. Track Bronco Scholar Program participants through the program and provide relevant statistics and reports as requested. Lead and facilitate the recruitment and application process for the Bronco Scholars program; review applications of prospective participants, assess eligibility, propose enrollment targets, and provides preliminary information on the profile of the students expected to enroll in the program. Assess and evaluate all phases of the Bronco Scholars program in order to enhance its effectiveness; ensures that students, faculty and staff are provided with opportunities to evaluate the program. Ensure all program participants and program student staff and faculty complete assessment as required by evaluation team Draw on evaluations of previous summer programs and sessions and recommend appropriate program changes QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Counseling-knowledge of counseling techniques and theories, demonstrate compassion for student needs as well as to faculty and the surrounding community, demonstrate patience, objectivity, responsiveness, persuasiveness, independent decision making. Communication/Interpersonal-communicates clearly through a variety of modes that include verbal, written and presentational, demonstrates effective listening skills. Planning and Organization-ability to plan and organize personal visitation schedules, develops comprehensive program components, sets realistic goals, and prepares strategies for goal attainment. Analytical-assesses various strategies to efficiently carry out assigned duties. Teamwork-promotes the group over the individual, makes the success of the unit a top priority, and works well with co-workers and colleagues, responsive to requests from constituent groups. Technology-utilizes technology to maximize efficiencies and economies of scale. Diversity-ability to effectively interact with students at all class levels from varied cultures and backgrounds. Collaboration-demonstrated experience forming and maintain large scale collaborations Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,025 and maximum $7,159 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Apr 18 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Assistant Director, Housing Conference and Event Services Classification Student Services Professional IV AutoReqId 537612 Department Housing-Administration Sub-Division Student Engagement Salary Range Classification Range $ 5,732 - $8,176 per month (Hiring range depending on qualifications, not anticipated to exceed $5,732 - $6,343 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. Must be available for campus and departmental emergency response, which may require returning to campus after hours, on weekends and on holidays. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton (CSUF) as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: Housing and Residential Engagement provides residence hall and apartment style living for approximately 2,000 students that is safe, clean, and very convenient. We seek an exceptional individual to join our team as the Assistant Director, Conference and Event Services (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. In consultation with the Assistant Director of Administration and Conference Services, the Assistant Director of Conference and Event Services is responsible for coordinating and facilitating housing operations, which includes but is not limited to the following: marketing (e.g., emails, website, social media, etc.) and assessment of housing programs and services; recruitment, selection, training, supervision and evaluation of the Conference Services student staff and graduate interns; facilitation of academic year and summer conference services in collaboration with campus stakeholders (e.g., Vice President for Student Affairs Office, Student Affairs departments, academic colleges and departments, Procurement, Information Technology, Facilities Use Office, etc.); and coordination of department events (e.g., Fall in Love with Fullerton Day, Experience CSUF Day, Citrus Awards, Opening and Closing of the residential facilities, etc.). In addition, the Assistant Director, Conference and Event Services serves as the lead for the HEAT (Housing Events Action Team), and represents the department on campus-wide committees, initiatives, etc. Incumbent works independently, asserts initiative, and contributes broadly to the mission, vision and values of the Housing and Residential Engagement department. Assists the Associate Director of Residence Life with departmental planning efforts and operational tasks as needed and assigned. The Assistant Director serves in a second-level duty rotation and provides emergency response, crisis intervention and makes referrals as appropriate. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A Master’s degree from an accredited college or university in counseling, clinical psychology, social work or a job related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience. General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Housing administration and/or conference services experience along with a master's degree from an accredited college or university. Ability to effectively lead and oversee housing office student staff. Ability to cultivate and maintain a positive and productive working atmosphere in the department. Ability to develop cooperative relationships with other University departments. Ability to develop cooperative relationships with off -campus housing resources such as vendors, conference guests, etc. Knowledge of workplace security and safety especially as it relates to live- on, on -call, after hours duty procedures. Ability to work independently, plan, organize, coordinate, and perform daily and long- range activities. Ability to exercise initiative and establish priorities. Knowledge of department and University policies and procedures in order to effectively support the operation of the department. Ability to monitor departmental budgets. Knowledge of residential management system software applications. License/Certifications A Valid California Driver’s License. Position may require the use of a state and/or personal vehicle for business related events. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Must be available for campus and departmental emergency response, which may require returning to campus after hours, on weekends and on holidays. Serves in a 2nd-level on-call duty rotation, provides crisis intervention and emergency response, and makes referrals as appropriate. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Job Title Assistant Director, Housing Conference and Event Services Classification Student Services Professional IV AutoReqId 537612 Department Housing-Administration Sub-Division Student Engagement Salary Range Classification Range $ 5,732 - $8,176 per month (Hiring range depending on qualifications, not anticipated to exceed $5,732 - $6,343 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. Must be available for campus and departmental emergency response, which may require returning to campus after hours, on weekends and on holidays. About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton (CSUF) as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: Housing and Residential Engagement provides residence hall and apartment style living for approximately 2,000 students that is safe, clean, and very convenient. We seek an exceptional individual to join our team as the Assistant Director, Conference and Event Services (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. In consultation with the Assistant Director of Administration and Conference Services, the Assistant Director of Conference and Event Services is responsible for coordinating and facilitating housing operations, which includes but is not limited to the following: marketing (e.g., emails, website, social media, etc.) and assessment of housing programs and services; recruitment, selection, training, supervision and evaluation of the Conference Services student staff and graduate interns; facilitation of academic year and summer conference services in collaboration with campus stakeholders (e.g., Vice President for Student Affairs Office, Student Affairs departments, academic colleges and departments, Procurement, Information Technology, Facilities Use Office, etc.); and coordination of department events (e.g., Fall in Love with Fullerton Day, Experience CSUF Day, Citrus Awards, Opening and Closing of the residential facilities, etc.). In addition, the Assistant Director, Conference and Event Services serves as the lead for the HEAT (Housing Events Action Team), and represents the department on campus-wide committees, initiatives, etc. Incumbent works independently, asserts initiative, and contributes broadly to the mission, vision and values of the Housing and Residential Engagement department. Assists the Associate Director of Residence Life with departmental planning efforts and operational tasks as needed and assigned. The Assistant Director serves in a second-level duty rotation and provides emergency response, crisis intervention and makes referrals as appropriate. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A Master’s degree from an accredited college or university in counseling, clinical psychology, social work or a job related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience. General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Housing administration and/or conference services experience along with a master's degree from an accredited college or university. Ability to effectively lead and oversee housing office student staff. Ability to cultivate and maintain a positive and productive working atmosphere in the department. Ability to develop cooperative relationships with other University departments. Ability to develop cooperative relationships with off -campus housing resources such as vendors, conference guests, etc. Knowledge of workplace security and safety especially as it relates to live- on, on -call, after hours duty procedures. Ability to work independently, plan, organize, coordinate, and perform daily and long- range activities. Ability to exercise initiative and establish priorities. Knowledge of department and University policies and procedures in order to effectively support the operation of the department. Ability to monitor departmental budgets. Knowledge of residential management system software applications. License/Certifications A Valid California Driver’s License. Position may require the use of a state and/or personal vehicle for business related events. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Must be available for campus and departmental emergency response, which may require returning to campus after hours, on weekends and on holidays. Serves in a 2nd-level on-call duty rotation, provides crisis intervention and emergency response, and makes referrals as appropriate. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: Finance The Finance Department administers the financial affairs of the City of Santa Clara, including City-owned public utilities. The department is comprised of five divisions, Administrative Services, Budget and Treasury, Accounting, Municipal Services, and Purchasing. Together these divisions carry out the mission of the Finance Department to ensure that the financial/fiscal activities of the City are performed, recorded, and presented in compliance with professional and ethical standards. Silicon Valley Power Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents. The Positions: Finance : Municipal Services Division-Student Intern II/III The Municipal Services Intern will have the opportunity to gain experience working with Utility Billing and Business Tax Systems and Procedures. The Municipal Services Intern will work directly under the supervision of a Senior Customer Service Representative and/or Customer Service Supervisor. Key responsibilities may include: Assist with utility monthly billing audit preparation Update and maintain billing data and enter service orders into the utility billing system Assist with intake of Business Tax Affidavits and renewal licenses Assist in processing various revenue streams for account receivables May assist customers through various communication channels including email and phone inquiries Prepares a variety of correspondence and reports related to business tax, billing issues, and adjustments Provide administrative support for both Utility and Business Tax programs using the city’s electronic document filing system. The intern may also assist with various special projects for both Utility and Business Tax programs Silicon Valley Power Engineering Assistant - Student Intern II/III The City of Santa Clara Electric Utility Department is currently seeking candidates for Engineering Assistant Interns. These positions are an opportunity for students who pursuing a degree in engineering and are interested in working in the Electric Utility Industry. These positions will provide students with diverse job experience through working on a variety of tasks and projects. Common tasks will include assisting with the research and creation of standards and specifications, creating cost estimates and supporting senior staff as needs arise. The hours are part-time (within the hours of 8:00 AM and 5:00 PM, Monday through Friday). The ideal candidate would be able to work 10-20 hours per week. As a position with the goal of learning from senior staff this position will be on-site. This intern position will directly support engineering activities in the Electric Department. The intern will work with various Electric Utility staff to complete tasks and projects. Assistance with research and creation of standards and specifications Organize file folders and project directories. Assist in review of Public Works specifications and bids Conduct Field measurements, assist with utility design activities, and update record drawings; Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; Provide support for engineering projects including filing and data entry; Assist with digitalizing engineering documents and records Research past projects to create historical cost sheets for further cost estimates Assist in close out portion of projects to cleanup files for archiving Assist with electrical load research Assist with renewable power records and mapping. Other duties as assigned commensurate with experience and education. Customer Engagement Division Student Intern I/II The Customer Engagement Group is responsible for community outreach, customer relations and implementation of customer programs that include renewable energy, electrification initiatives, emobility, and energy efficiency. Work in a team environment to achieve common goals; evaluate situations and policy, identify problems, and exercise sound independent judgment within established guidelines. Interest in sustainability careers/green careers preferred. Typical duties include but are not limited to: Staff public facing events Answer and field inquiries Marketing research and outreach Social media content creation and outreach materials Process rebates: energy efficiency, electrification, and electric vehicle infrastructure Resources and Compliance Student Intern II/III Learn about renewable energy purchasing, energy trading, resource planning, and legislative/regulatory policy. Sustainability Student Intern II/III Assist with policy, programs, community outreach and implementation of Climate Action Plan strategies. Finance and Administration Student Intern II/III Dive into data analytics, financial transactions, and budgetary research. Legal Student Intern III Assist with legal research and contract review on public law and electric utility issues This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties To view the complete list of duties, view the class specifications: - Student Intern I - Student Intern II - Student Intern III Minimum Qualifications Education and Experience: - Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade. - Student Intern II: Current enrollment in an accredited college or university in an undergraduate program. - Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree. Acceptable Substitution: None. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Knowledge and ability to use computers and its related applications. Ability to: Ability to establish and maintain effective working relations with others. Ability to carry out oral and written instructions. Ability to communicate effectively, both orally and in writing. Salary Range: Student Intern I - $17.20 -$18.72 Student Intern II - $20.15 - $24.50 Student Intern III - $23.17 - $28.18 Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter expressing your interest to work as an intern and why you are specifically interested in the internship opportunity with SVP, 2) Resume, 3) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
Description The Department: Finance The Finance Department administers the financial affairs of the City of Santa Clara, including City-owned public utilities. The department is comprised of five divisions, Administrative Services, Budget and Treasury, Accounting, Municipal Services, and Purchasing. Together these divisions carry out the mission of the Finance Department to ensure that the financial/fiscal activities of the City are performed, recorded, and presented in compliance with professional and ethical standards. Silicon Valley Power Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents. The Positions: Finance : Municipal Services Division-Student Intern II/III The Municipal Services Intern will have the opportunity to gain experience working with Utility Billing and Business Tax Systems and Procedures. The Municipal Services Intern will work directly under the supervision of a Senior Customer Service Representative and/or Customer Service Supervisor. Key responsibilities may include: Assist with utility monthly billing audit preparation Update and maintain billing data and enter service orders into the utility billing system Assist with intake of Business Tax Affidavits and renewal licenses Assist in processing various revenue streams for account receivables May assist customers through various communication channels including email and phone inquiries Prepares a variety of correspondence and reports related to business tax, billing issues, and adjustments Provide administrative support for both Utility and Business Tax programs using the city’s electronic document filing system. The intern may also assist with various special projects for both Utility and Business Tax programs Silicon Valley Power Engineering Assistant - Student Intern II/III The City of Santa Clara Electric Utility Department is currently seeking candidates for Engineering Assistant Interns. These positions are an opportunity for students who pursuing a degree in engineering and are interested in working in the Electric Utility Industry. These positions will provide students with diverse job experience through working on a variety of tasks and projects. Common tasks will include assisting with the research and creation of standards and specifications, creating cost estimates and supporting senior staff as needs arise. The hours are part-time (within the hours of 8:00 AM and 5:00 PM, Monday through Friday). The ideal candidate would be able to work 10-20 hours per week. As a position with the goal of learning from senior staff this position will be on-site. This intern position will directly support engineering activities in the Electric Department. The intern will work with various Electric Utility staff to complete tasks and projects. Assistance with research and creation of standards and specifications Organize file folders and project directories. Assist in review of Public Works specifications and bids Conduct Field measurements, assist with utility design activities, and update record drawings; Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; Provide support for engineering projects including filing and data entry; Assist with digitalizing engineering documents and records Research past projects to create historical cost sheets for further cost estimates Assist in close out portion of projects to cleanup files for archiving Assist with electrical load research Assist with renewable power records and mapping. Other duties as assigned commensurate with experience and education. Customer Engagement Division Student Intern I/II The Customer Engagement Group is responsible for community outreach, customer relations and implementation of customer programs that include renewable energy, electrification initiatives, emobility, and energy efficiency. Work in a team environment to achieve common goals; evaluate situations and policy, identify problems, and exercise sound independent judgment within established guidelines. Interest in sustainability careers/green careers preferred. Typical duties include but are not limited to: Staff public facing events Answer and field inquiries Marketing research and outreach Social media content creation and outreach materials Process rebates: energy efficiency, electrification, and electric vehicle infrastructure Resources and Compliance Student Intern II/III Learn about renewable energy purchasing, energy trading, resource planning, and legislative/regulatory policy. Sustainability Student Intern II/III Assist with policy, programs, community outreach and implementation of Climate Action Plan strategies. Finance and Administration Student Intern II/III Dive into data analytics, financial transactions, and budgetary research. Legal Student Intern III Assist with legal research and contract review on public law and electric utility issues This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties To view the complete list of duties, view the class specifications: - Student Intern I - Student Intern II - Student Intern III Minimum Qualifications Education and Experience: - Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade. - Student Intern II: Current enrollment in an accredited college or university in an undergraduate program. - Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree. Acceptable Substitution: None. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Knowledge and ability to use computers and its related applications. Ability to: Ability to establish and maintain effective working relations with others. Ability to carry out oral and written instructions. Ability to communicate effectively, both orally and in writing. Salary Range: Student Intern I - $17.20 -$18.72 Student Intern II - $20.15 - $24.50 Student Intern III - $23.17 - $28.18 Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter expressing your interest to work as an intern and why you are specifically interested in the internship opportunity with SVP, 2) Resume, 3) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .