California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $130,000 - $140,000 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Paid Vacation Days, CSU Benefits Summary Recruitment Closing Date: Open Until Filled Next Application Review Date: January 16, 2024 REQUIRED- All candidates must submit the following: Application Cover letter Resume or CV Three (3) References THE DEPARTMENT: Facilities Planning and Management (FP&M) serves as the lead organization for planning, developing, and maintaining the campus' natural and built environments in support of the university’s mission. The department seeks to preserve and enhance CPP’s history, aesthetics, physical assets, and natural ecosystems through coordinated planning, design, and construction of buildings, roads, infrastructure, landscaping and other physical improvements. As an advocate on behalf of the university and its auxiliaries, FPM strives to provide facilities that meet scope, budget, operational needs and functional requirements. FPM is comprised of approximately 200 facilities professionals (FTE) that also provides maintenance services including custodial services, landscaping, recycling, building and mechanical trades, energy and utility management, fleet and auto services. The workforce is culturally diverse and multilingual. Its composition includes full time staff throughout FPM who are also earning their degrees and many whom have graduated from Cal Poly Pomona. The staff includes licensed architects and engineers, accountants, planners, project managers, administrative staff, carpenters, plumbers, locksmiths, painters, electricians, landscape architects, computer technicians, custodians and other building and mechanical trade technicians. DUTIES AND RESPONSIBILITIES: The Facilities Business Services Director will apply a "team leader/coach” approach, with a service-oriented win-win attitude, strong technical skills and communication skills, both written and oral. Promotes and projects a positive attitude, a quality customer service philosophy in the department, and leads by example. Conducts performance evaluations, counsels’ staff on job functions and attendance, and deals with personnel issues. Communicates effectively to ensure that all staff are kept current and aware of new materials, methods, equipment, safety, and regulations in their particular field. Keeps abreast of improvements in area of responsibility. Prepares, justifies and recommends operational budget criteria and is responsible for monitoring expenditures of said budget. Assists in the preparation of capital improvements and deferred maintenance projects. Responsible for evaluating strategic initiatives and/or options in improving operation reliability, efficiency, and cost effectiveness. The incumbent provides direction and supervision to approximately 13 employees by building competence through effecting coaching, performance management and mentoring. They will directly manage four staff members and two managers, provide feedback, and prepare and deliver performance reviews. The incumbent will create an environment in which employees are recognized for their accomplishments and contributions to the success of the facilities team. Responsibilities will include budget development and ongoing financial planning to insure that facilities priorities are met. The incumbent will also direct changes and improvements in work methods and develop performance standards for in-house Facilities Management employees. The Facilities Business Services Director will maintain the fiscal integrity of the Facilities Planning and Management’s (FP&M) resources through the management of the department’s funds, programs, and projects. Provides direction, management, and leadership in the administrative, business planning, accounting and budgeting functions for FP&M. In conjunction with the Senior AVP the incumbent will oversee and direct the department’s financial operation in accordance with the guidelines established by generally accepted accounting principles: Integrated California State University Administrative Manual (ICSUAM), and California State University (CSU) practices and guidelines, and ensures the maintenance of internal financial controls. Oversees and coordinates the preparation of the annual FP&M budget of approximately $12 million. Provides assistance and coordination with the Campus Budget Office on all fiscal reporting and payments for a $300 million campus construction program including oversight for the capital project control systems. Manages and audits the department’s procurement card purchases. Estimates and justifies current and future revenues. Coordinates the application of finance, accounting, billing and audit procedures. Provides strategic consultation and representation to the Senior AVP, Directors, Managers, and Supervisors on financial issues, including financial analysis and projections, cost identification and allocation, revenue and expense analysis, management information analysis, reports and recommendations. Prepares timely, useful and accurate financial reports for the Senior AVP and management team. In conjunction with the Senior AVP the Facilities Business Services Director will oversee the administrative operations, including purchasing and procurement operations, accounting functions, and Human Resources and Payroll related functions. Working in collaboration with campus departments the incumbent will represent FP&M in all administrative matters, ensure appropriate funding deadlines are met, and seek to maintain open communication with all departments. The incumbent will serve on the Division’s Partnership for Improvement team and be responsible for the quality initiatives within FP&M. This position will develop tools to be used for programs and services, evaluations, provide information analysis and direct collection of evaluation data and work closely with the Senior AVP, Directors, Managers, Supervisors, and staff. The incumbent will execute surveys to internal and external customers to evaluate and improve quality of business processes and client services. Organizes and facilitates regularly schedules training with Directors and staff as needed to educate and implement quality improvement strategy. The incumbent will also have the responsibility for all information systems within FP&M and provide strategic leadership in this area. Quality Initiatives and Information systems for FP&M. The Facilities Business Services Director oversees the activities of the Facilities, Customer Service Department including providing guidance to the Customer Support and Workflow Manager and Administration Manager to help them with providing feedback and preparing and delivering performance reviews; the evaluation of specific performance indicators, both financial and operational, and facilitates changes to rectify problems and ensures the delivery of quality services to the campus. Plans necessary activities and programs that support the overall department goals and objectives. Integrates and implements policies and procedure for the FP&M Administrative Service work teams. Helps designs and prepare productivity reports for the Customer Service activities and conducts focus group meetings with key Managers, Supervisors, and staff for the purpose of discussing new policies, reviewing existing methods and developing more efficient procedures. Works closely with Customer Service in the development of tools to measure customer feedback about the quality of services being provided by FP&M. Takes that information and disseminates it to the Directors, Managers and Supervisors for each business unit. Provides regular feedback to customers and develops regular customer service reports for the Senior AVP and management team. The incumbent will also manage the FP&M website responsibilities. The Facilities Business Services Director is responsible for the strategic budget model that assess existing budget models and assumptions, recommending appropriate staffing levels, and provides key calculations for meeting bond covenants and future debt needs. This requires direct responsibility for purchase orders and reconciling all accounts with the PeopleSoft financial system. Serves as the departments’ liaisons to University Financial Services, Budget Services, Procurement, and other fiscal related matters. QUALIFICATIONS: Bachelor’s Degree in a field complementary to the technical skills (particularly financial) required for the position (such as business administration, finance, accounting, etc.) or any combination of education and experience needed to perform the position duties. Valid California Driver’s License and insurance Two (2) years of experience of progressively lead/supervisory/management of staff preferably within a university business environment. Three (3) years related accounting, or financial experience (including reconciliations) and using online financial systems and databases, with exposure to a variety of funding sources and allocations. Five (5) years of progressively responsible technical, analytical, and administrative experience, preferably within in university business environment. The incumbent must have excellent interpersonal skills, superior writing skills, and the ability to present informational matter to all levels of staff and management in the campus community. PREFERRED EXPERIENCE: Graduate business degree Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $130,000 - $140,000 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Paid Vacation Days, CSU Benefits Summary Recruitment Closing Date: Open Until Filled Next Application Review Date: January 16, 2024 REQUIRED- All candidates must submit the following: Application Cover letter Resume or CV Three (3) References THE DEPARTMENT: Facilities Planning and Management (FP&M) serves as the lead organization for planning, developing, and maintaining the campus' natural and built environments in support of the university’s mission. The department seeks to preserve and enhance CPP’s history, aesthetics, physical assets, and natural ecosystems through coordinated planning, design, and construction of buildings, roads, infrastructure, landscaping and other physical improvements. As an advocate on behalf of the university and its auxiliaries, FPM strives to provide facilities that meet scope, budget, operational needs and functional requirements. FPM is comprised of approximately 200 facilities professionals (FTE) that also provides maintenance services including custodial services, landscaping, recycling, building and mechanical trades, energy and utility management, fleet and auto services. The workforce is culturally diverse and multilingual. Its composition includes full time staff throughout FPM who are also earning their degrees and many whom have graduated from Cal Poly Pomona. The staff includes licensed architects and engineers, accountants, planners, project managers, administrative staff, carpenters, plumbers, locksmiths, painters, electricians, landscape architects, computer technicians, custodians and other building and mechanical trade technicians. DUTIES AND RESPONSIBILITIES: The Facilities Business Services Director will apply a "team leader/coach” approach, with a service-oriented win-win attitude, strong technical skills and communication skills, both written and oral. Promotes and projects a positive attitude, a quality customer service philosophy in the department, and leads by example. Conducts performance evaluations, counsels’ staff on job functions and attendance, and deals with personnel issues. Communicates effectively to ensure that all staff are kept current and aware of new materials, methods, equipment, safety, and regulations in their particular field. Keeps abreast of improvements in area of responsibility. Prepares, justifies and recommends operational budget criteria and is responsible for monitoring expenditures of said budget. Assists in the preparation of capital improvements and deferred maintenance projects. Responsible for evaluating strategic initiatives and/or options in improving operation reliability, efficiency, and cost effectiveness. The incumbent provides direction and supervision to approximately 13 employees by building competence through effecting coaching, performance management and mentoring. They will directly manage four staff members and two managers, provide feedback, and prepare and deliver performance reviews. The incumbent will create an environment in which employees are recognized for their accomplishments and contributions to the success of the facilities team. Responsibilities will include budget development and ongoing financial planning to insure that facilities priorities are met. The incumbent will also direct changes and improvements in work methods and develop performance standards for in-house Facilities Management employees. The Facilities Business Services Director will maintain the fiscal integrity of the Facilities Planning and Management’s (FP&M) resources through the management of the department’s funds, programs, and projects. Provides direction, management, and leadership in the administrative, business planning, accounting and budgeting functions for FP&M. In conjunction with the Senior AVP the incumbent will oversee and direct the department’s financial operation in accordance with the guidelines established by generally accepted accounting principles: Integrated California State University Administrative Manual (ICSUAM), and California State University (CSU) practices and guidelines, and ensures the maintenance of internal financial controls. Oversees and coordinates the preparation of the annual FP&M budget of approximately $12 million. Provides assistance and coordination with the Campus Budget Office on all fiscal reporting and payments for a $300 million campus construction program including oversight for the capital project control systems. Manages and audits the department’s procurement card purchases. Estimates and justifies current and future revenues. Coordinates the application of finance, accounting, billing and audit procedures. Provides strategic consultation and representation to the Senior AVP, Directors, Managers, and Supervisors on financial issues, including financial analysis and projections, cost identification and allocation, revenue and expense analysis, management information analysis, reports and recommendations. Prepares timely, useful and accurate financial reports for the Senior AVP and management team. In conjunction with the Senior AVP the Facilities Business Services Director will oversee the administrative operations, including purchasing and procurement operations, accounting functions, and Human Resources and Payroll related functions. Working in collaboration with campus departments the incumbent will represent FP&M in all administrative matters, ensure appropriate funding deadlines are met, and seek to maintain open communication with all departments. The incumbent will serve on the Division’s Partnership for Improvement team and be responsible for the quality initiatives within FP&M. This position will develop tools to be used for programs and services, evaluations, provide information analysis and direct collection of evaluation data and work closely with the Senior AVP, Directors, Managers, Supervisors, and staff. The incumbent will execute surveys to internal and external customers to evaluate and improve quality of business processes and client services. Organizes and facilitates regularly schedules training with Directors and staff as needed to educate and implement quality improvement strategy. The incumbent will also have the responsibility for all information systems within FP&M and provide strategic leadership in this area. Quality Initiatives and Information systems for FP&M. The Facilities Business Services Director oversees the activities of the Facilities, Customer Service Department including providing guidance to the Customer Support and Workflow Manager and Administration Manager to help them with providing feedback and preparing and delivering performance reviews; the evaluation of specific performance indicators, both financial and operational, and facilitates changes to rectify problems and ensures the delivery of quality services to the campus. Plans necessary activities and programs that support the overall department goals and objectives. Integrates and implements policies and procedure for the FP&M Administrative Service work teams. Helps designs and prepare productivity reports for the Customer Service activities and conducts focus group meetings with key Managers, Supervisors, and staff for the purpose of discussing new policies, reviewing existing methods and developing more efficient procedures. Works closely with Customer Service in the development of tools to measure customer feedback about the quality of services being provided by FP&M. Takes that information and disseminates it to the Directors, Managers and Supervisors for each business unit. Provides regular feedback to customers and develops regular customer service reports for the Senior AVP and management team. The incumbent will also manage the FP&M website responsibilities. The Facilities Business Services Director is responsible for the strategic budget model that assess existing budget models and assumptions, recommending appropriate staffing levels, and provides key calculations for meeting bond covenants and future debt needs. This requires direct responsibility for purchase orders and reconciling all accounts with the PeopleSoft financial system. Serves as the departments’ liaisons to University Financial Services, Budget Services, Procurement, and other fiscal related matters. QUALIFICATIONS: Bachelor’s Degree in a field complementary to the technical skills (particularly financial) required for the position (such as business administration, finance, accounting, etc.) or any combination of education and experience needed to perform the position duties. Valid California Driver’s License and insurance Two (2) years of experience of progressively lead/supervisory/management of staff preferably within a university business environment. Three (3) years related accounting, or financial experience (including reconciliations) and using online financial systems and databases, with exposure to a variety of funding sources and allocations. Five (5) years of progressively responsible technical, analytical, and administrative experience, preferably within in university business environment. The incumbent must have excellent interpersonal skills, superior writing skills, and the ability to present informational matter to all levels of staff and management in the campus community. PREFERRED EXPERIENCE: Graduate business degree Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
CAREER DESCRIPTION Technology Services Manager This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, April 9th, 2024 11:59 P.M. (PST) . Applicants are encouraged to apply immediately. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Leading teams in the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing small and medium Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively oversee the implementation and application of security best practices and policies Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Writing and presenting succinct and informative communication, which conveys clear and concise meaning Developing clear requirements for internal Information Technology staff and third-party vendors Communicating consistently with client to ensure service-related requirements are being met to their satisfaction Problem-solving /decision making Proactively detecting problem areas and recommending/implementing solutions Accurately identifying issues, impacts, and solutions Fostering an innovative, collaborative, success-oriented team environment SPECIAL REQUIREMENTS | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Technology Services Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/9/2024 11:59 PM Pacific
Mar 20, 2024
Full Time
CAREER DESCRIPTION Technology Services Manager This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, April 9th, 2024 11:59 P.M. (PST) . Applicants are encouraged to apply immediately. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Leading teams in the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing small and medium Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively oversee the implementation and application of security best practices and policies Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Writing and presenting succinct and informative communication, which conveys clear and concise meaning Developing clear requirements for internal Information Technology staff and third-party vendors Communicating consistently with client to ensure service-related requirements are being met to their satisfaction Problem-solving /decision making Proactively detecting problem areas and recommending/implementing solutions Accurately identifying issues, impacts, and solutions Fostering an innovative, collaborative, success-oriented team environment SPECIAL REQUIREMENTS | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Technology Services Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/9/2024 11:59 PM Pacific
CAREER DESCRIPTION Senior Technology Services Manager (Technology Services Manager, Senior) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager, Senior positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, March 25, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled senior technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing robust technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Overseeing strategy and the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing robust technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Although not required the desirable candidate will possess a Bachelor's degree in Computer Science, Information Systems or closely related field from an accredited college or university (a Master's degree is preferred). Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing large-scale Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Applying advanced project management techniques for large IT projects, prioritizing competing demands, and resource planning, budget estimation and preparation and technical reports Staying current on emerging and changing technologies to identify and implement innovative IT solutions Applying IT Service Management best practices and processes to achieve service delivery Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing large IT environments with 5+ locations and app. 5,000 users Asserting authority and holding others accountable to achieve goals Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Producing clear and concise written documents, emails, and status reports Problem-solving /decision making Making strategic judgments and evaluating the impact of decisions Developing IT plans for departmental direction, policy, and objectives Analyzing and solving problems while adapting to changing priorities Planning and implementing projects to meet deadlines MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. SPECIAL REQUIREMENT | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
Mar 08, 2024
Full Time
CAREER DESCRIPTION Senior Technology Services Manager (Technology Services Manager, Senior) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager, Senior positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, March 25, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled senior technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing robust technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Overseeing strategy and the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing robust technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Although not required the desirable candidate will possess a Bachelor's degree in Computer Science, Information Systems or closely related field from an accredited college or university (a Master's degree is preferred). Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing large-scale Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Applying advanced project management techniques for large IT projects, prioritizing competing demands, and resource planning, budget estimation and preparation and technical reports Staying current on emerging and changing technologies to identify and implement innovative IT solutions Applying IT Service Management best practices and processes to achieve service delivery Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing large IT environments with 5+ locations and app. 5,000 users Asserting authority and holding others accountable to achieve goals Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Producing clear and concise written documents, emails, and status reports Problem-solving /decision making Making strategic judgments and evaluating the impact of decisions Developing IT plans for departmental direction, policy, and objectives Analyzing and solving problems while adapting to changing priorities Planning and implementing projects to meet deadlines MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. SPECIAL REQUIREMENT | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
City of Fort Worth, TX
Fort Worth, TX, United States
Pay Range: $89,975- $110,000 annual compensation Job Posting Closing on: Wednesday, April 17, 2024 Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. The City of Fort Worth Financial Services Department is hiring a Financial Services Manager. The Financial Services Manager will assist the City Treasurer by providing strategic direction and oversight of city-wide disbursements, the central payroll and central accounts payable/vendor payments service areas. In addition, this position will support the City Treasurer with other areas of Treasury administration such as cash & Investment administration, revenue billing, collection, and revenue analysis, and other special projects. Reporting to the City Treasurer, the Financial Services Manager will provide oversight and strategic direction to one (1) supervisor and a staff of eight (8) professional and clerical level employees with the central accounts payable service area and one (1) supervisor and a staff of three (3) professional and clerical level employees with the central payroll service area. Minimum Requirements: Bachelor’s degree from an accredited college or university with major coursework in public administration, business administration, economics, accounting, or a closely related field Five (5) years responsible experience in fiscal services or a closely related field Four (4) years of administrative and supervisory experience. Preferred Qualifications: Billing, cash collection, revenue analysis/forecasting and delinquent account collection best practices Cash flow management and modeling techniques & investment programs Knowledge and demonstrated application of LEAN process improvement methodologies Experience with managing a fast paced, continually evolving, centralized and/or decentralized payroll and accounts payable operations in a large municipality or other governmental entity Experience with managing a fast paced, continually changing, centralized billing, cashier & revenue collection operations in a large municipality or other governmental entity Demonstrated comfort with forecasting techniques (straight line, moving average, simple linear regression, multiple regression, etc.) Intermediate to advanced proficiency with Microsoft Excel and/or SQL database/ERP query/analysis tools The Financial Services Manager job responsibilities include: Research, recommend, write, implement, and administer policies and procedures relative to assigned departmental functions or projects; assist with the development of the City’s annual financial report and coordination of the City’s annual audit; assist in reviewing significant reports, plans, and documents drafted by staff members; prepare or assist in preparing a variety of complex reports involving statistics, legal requirements, fund accounting, data processing, and financial projections, including informal reports, administrative regulations, memoranda, and Mayor and Council Communications. As needed, represent the Financial Management Services department to other internal City departments, elected officials and outside agencies (such as the third-party consultants, the County Tax Office, various federal agencies, the appraisal district, etc.) Provide staff assistance to the Finance Director or assigned management; prepare and present staff reports and other necessary correspondence; conduct presentations to the City Manager’s Office and department head meetings regarding financial aspects of projects, policies and practices; prepare PowerPoint presentations for senior management. Working knowledge and ability to stay current on Relevant IRS 1099 regulations and the State of Texas escheatment process and requirements Working knowledge and ability to stay current with large entity payroll processing and related IRS requirements and reporting standards and Federal, State, and local rules/laws and regulations pertaining to payroll processing Experience making hiring, termination, and disciplinary decisions and recommendations and with preparing performance appraisals and setting performance goals and targets Knowledge of large entity payroll processing, centralized accounts payable, and revenue billing and collection processing best practices Solid understanding of accounting fundamentals and how to read and interpret financial statements Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Mar 21, 2024
Full Time
Pay Range: $89,975- $110,000 annual compensation Job Posting Closing on: Wednesday, April 17, 2024 Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. The City of Fort Worth Financial Services Department is hiring a Financial Services Manager. The Financial Services Manager will assist the City Treasurer by providing strategic direction and oversight of city-wide disbursements, the central payroll and central accounts payable/vendor payments service areas. In addition, this position will support the City Treasurer with other areas of Treasury administration such as cash & Investment administration, revenue billing, collection, and revenue analysis, and other special projects. Reporting to the City Treasurer, the Financial Services Manager will provide oversight and strategic direction to one (1) supervisor and a staff of eight (8) professional and clerical level employees with the central accounts payable service area and one (1) supervisor and a staff of three (3) professional and clerical level employees with the central payroll service area. Minimum Requirements: Bachelor’s degree from an accredited college or university with major coursework in public administration, business administration, economics, accounting, or a closely related field Five (5) years responsible experience in fiscal services or a closely related field Four (4) years of administrative and supervisory experience. Preferred Qualifications: Billing, cash collection, revenue analysis/forecasting and delinquent account collection best practices Cash flow management and modeling techniques & investment programs Knowledge and demonstrated application of LEAN process improvement methodologies Experience with managing a fast paced, continually evolving, centralized and/or decentralized payroll and accounts payable operations in a large municipality or other governmental entity Experience with managing a fast paced, continually changing, centralized billing, cashier & revenue collection operations in a large municipality or other governmental entity Demonstrated comfort with forecasting techniques (straight line, moving average, simple linear regression, multiple regression, etc.) Intermediate to advanced proficiency with Microsoft Excel and/or SQL database/ERP query/analysis tools The Financial Services Manager job responsibilities include: Research, recommend, write, implement, and administer policies and procedures relative to assigned departmental functions or projects; assist with the development of the City’s annual financial report and coordination of the City’s annual audit; assist in reviewing significant reports, plans, and documents drafted by staff members; prepare or assist in preparing a variety of complex reports involving statistics, legal requirements, fund accounting, data processing, and financial projections, including informal reports, administrative regulations, memoranda, and Mayor and Council Communications. As needed, represent the Financial Management Services department to other internal City departments, elected officials and outside agencies (such as the third-party consultants, the County Tax Office, various federal agencies, the appraisal district, etc.) Provide staff assistance to the Finance Director or assigned management; prepare and present staff reports and other necessary correspondence; conduct presentations to the City Manager’s Office and department head meetings regarding financial aspects of projects, policies and practices; prepare PowerPoint presentations for senior management. Working knowledge and ability to stay current on Relevant IRS 1099 regulations and the State of Texas escheatment process and requirements Working knowledge and ability to stay current with large entity payroll processing and related IRS requirements and reporting standards and Federal, State, and local rules/laws and regulations pertaining to payroll processing Experience making hiring, termination, and disciplinary decisions and recommendations and with preparing performance appraisals and setting performance goals and targets Knowledge of large entity payroll processing, centralized accounts payable, and revenue billing and collection processing best practices Solid understanding of accounting fundamentals and how to read and interpret financial statements Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Introduction YOU MUST BE AN ALAMEDA COUNTY FIRE DEPARTMENT EMPLOYEE TO APPLY THIS IS A NEW PROMOTI O NAL ASSEMBLED EXAMINATION. Th e eligible list resulting from this examination will cancel any existing list a nd may last approximately one yea r but can be extended. Qualified ap plicants must be current Alameda County Fire Department employees and have completed, by the la st day f or filing , the equivalent of s ix months o f continuous service following a regular appointment in the Alameda County classified service. A reg ular appo intment does not include p rovisional, TAP (Temporary Assignment Pool), or STEP-UP appoi ntments. Ap p lications must be in the posse ssion of th e Human Resource Services Department by 5:00 p.m. on the Last Day fo r Filing. APPLICATIONS WILL ONLY BE ACCEPTED ON-LINE. DESCRIPTION ABOUT THE DEPARTMENT THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include: Advanced Life Support Fire Suppression Hazardous Materials Response Urban Search & Rescue Water Rescue Community Outreach & Education Disaster Preparedness Fire Prevention and Code Compliance Regional Dispatch The Alameda County Fire Department (ACFD) was formed on July 1, 1993,as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD: July 1, 1995 City of San Leandro July 1, 1997 City of Dublin August 1, 2002 Lawrence Berkeley National Laboratory October 1, 2007 Lawrence Livermore National Laboratory May 1, 2010 City of Newark July 1, 2010 City of Union City July 1, 2012 City of Emeryville On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service. For more information about the agency, please visit: Alameda County Fire Department . THE POSITION Under general direction, plans, organizes, manages and directs the operation of the Fire Department’s fleet services, which includes the fire apparatus, vehicle and equipment maintenance and repair shop. For more detailed information about the classification, please visit: Fire Department Fleet Services Manager (#8132) . MINIMUM QUALIFICATIONS Either I : Experience : The equivalent of two years full-time experience in the class of Fire Department Mechanic in the Alameda County Fire Department. OR II : Education : Equivalent to the completion of the twelfth grade, AND Experience : The equivalent of four years full-time experience managing a fire apparatus maintenance shop which included at least one year experience in the supervision of subordinate staff. License : A valid California Class A driver’s license with the appropriate endorsements. Possession of a State Fire Mechanic certificate, level I and II is desirable, but not required. Special Requirement : Possession of own hand tools suitable for work performed. Is subject to emergency call while off duty. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Current methods, tools and equipment used in the maintenance of automobiles and fire apparatus. Principles of gas and diesel engines, diagnostic equipment and hydraulics. Fire equipment and apparatus. Machine shop use, body repair, automotive painting and arc and acetylene welding techniques. Basic OSHA safety rules and procedures. Principles and practices of supervision and leadership. Ability to : Plan, organize, administer and evaluate the work of staff. Provide technical guidance to staff including writing and updating vehicle specifications. Plan and make recommendations on shop’s operation and budget. Make accurate estimates of repair costs and time. Prepare reports. Perform moderate to heavy physical labor for extended periods. Respond promptly to call-backs. Establish and maintain effective working relationships with those contacted in the course of work. Maintain accurate record keeping and documentation. Communicate effectively both orally and in writing. Manage fleet budget. Manage billing and inventory control records. Maintain and reconcile expense accounts. Use computer applications (i.e. MS Word, Excel) related to the work. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of the applicants’ application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. Anoral examination which will be weighted as 100% of the candidate’s final examination score. The oral examination may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION COMPONENTS. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN The County will inform applicants, via email and with reasonable notice in advance, of any examination process that will require their attendance. The following dates are tentative and subject to change based on operational needs. RECRUITMENT PLAN Deadline for Filing 5:00 p.m., Monday, April 1, 2024 Review of Applications for Minimum Qualifications By Wednesday, April 10, 2024 Civil Service Oral Examination: Week of May 13, 2024 Notification of Results: Week of May 20, 2024 SELECTION PLAN Department Hiring Interviews Week of June 3, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS *** For benefit information, please contact Fire Administration at allbenefits@acgov.org . Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org , @jobaps.com , NoReply@jobaps.com , and NoReplyAlamedaCountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@acgov.org and NoReplyAlamedaCountyHR@acgov.org are routed to unmonitored mailboxes. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Maria Tabora | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6463 | Maria.Tabora@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/1/2024 5:00:00 PM
Mar 08, 2024
Full Time
Introduction YOU MUST BE AN ALAMEDA COUNTY FIRE DEPARTMENT EMPLOYEE TO APPLY THIS IS A NEW PROMOTI O NAL ASSEMBLED EXAMINATION. Th e eligible list resulting from this examination will cancel any existing list a nd may last approximately one yea r but can be extended. Qualified ap plicants must be current Alameda County Fire Department employees and have completed, by the la st day f or filing , the equivalent of s ix months o f continuous service following a regular appointment in the Alameda County classified service. A reg ular appo intment does not include p rovisional, TAP (Temporary Assignment Pool), or STEP-UP appoi ntments. Ap p lications must be in the posse ssion of th e Human Resource Services Department by 5:00 p.m. on the Last Day fo r Filing. APPLICATIONS WILL ONLY BE ACCEPTED ON-LINE. DESCRIPTION ABOUT THE DEPARTMENT THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include: Advanced Life Support Fire Suppression Hazardous Materials Response Urban Search & Rescue Water Rescue Community Outreach & Education Disaster Preparedness Fire Prevention and Code Compliance Regional Dispatch The Alameda County Fire Department (ACFD) was formed on July 1, 1993,as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD: July 1, 1995 City of San Leandro July 1, 1997 City of Dublin August 1, 2002 Lawrence Berkeley National Laboratory October 1, 2007 Lawrence Livermore National Laboratory May 1, 2010 City of Newark July 1, 2010 City of Union City July 1, 2012 City of Emeryville On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service. For more information about the agency, please visit: Alameda County Fire Department . THE POSITION Under general direction, plans, organizes, manages and directs the operation of the Fire Department’s fleet services, which includes the fire apparatus, vehicle and equipment maintenance and repair shop. For more detailed information about the classification, please visit: Fire Department Fleet Services Manager (#8132) . MINIMUM QUALIFICATIONS Either I : Experience : The equivalent of two years full-time experience in the class of Fire Department Mechanic in the Alameda County Fire Department. OR II : Education : Equivalent to the completion of the twelfth grade, AND Experience : The equivalent of four years full-time experience managing a fire apparatus maintenance shop which included at least one year experience in the supervision of subordinate staff. License : A valid California Class A driver’s license with the appropriate endorsements. Possession of a State Fire Mechanic certificate, level I and II is desirable, but not required. Special Requirement : Possession of own hand tools suitable for work performed. Is subject to emergency call while off duty. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Current methods, tools and equipment used in the maintenance of automobiles and fire apparatus. Principles of gas and diesel engines, diagnostic equipment and hydraulics. Fire equipment and apparatus. Machine shop use, body repair, automotive painting and arc and acetylene welding techniques. Basic OSHA safety rules and procedures. Principles and practices of supervision and leadership. Ability to : Plan, organize, administer and evaluate the work of staff. Provide technical guidance to staff including writing and updating vehicle specifications. Plan and make recommendations on shop’s operation and budget. Make accurate estimates of repair costs and time. Prepare reports. Perform moderate to heavy physical labor for extended periods. Respond promptly to call-backs. Establish and maintain effective working relationships with those contacted in the course of work. Maintain accurate record keeping and documentation. Communicate effectively both orally and in writing. Manage fleet budget. Manage billing and inventory control records. Maintain and reconcile expense accounts. Use computer applications (i.e. MS Word, Excel) related to the work. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of the applicants’ application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. Anoral examination which will be weighted as 100% of the candidate’s final examination score. The oral examination may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION COMPONENTS. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN The County will inform applicants, via email and with reasonable notice in advance, of any examination process that will require their attendance. The following dates are tentative and subject to change based on operational needs. RECRUITMENT PLAN Deadline for Filing 5:00 p.m., Monday, April 1, 2024 Review of Applications for Minimum Qualifications By Wednesday, April 10, 2024 Civil Service Oral Examination: Week of May 13, 2024 Notification of Results: Week of May 20, 2024 SELECTION PLAN Department Hiring Interviews Week of June 3, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS *** For benefit information, please contact Fire Administration at allbenefits@acgov.org . Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org , @jobaps.com , NoReply@jobaps.com , and NoReplyAlamedaCountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@acgov.org and NoReplyAlamedaCountyHR@acgov.org are routed to unmonitored mailboxes. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Maria Tabora | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6463 | Maria.Tabora@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/1/2024 5:00:00 PM
City of Tacoma, WA
Tacoma, Washington, United States
Position Description This position is open until filled. The City of Tacoma’s Finance Department is seeking a manager to be part of the leadership team in the Accounting Services Division. The Accounting Services Division is responsible for preparing the annual financial report for the City, providing accounting guidance to general government departments, developing accounting policies and procedures, as well as financial analysis. The manager will provide performance guidance as well as technical support for assigned staff and be responsible for various internal and external financial reporting requirements, including year-end and the City’s Annual Comprehensive Financial Report. Familiarity with Governmental Accounting Standards Board pronouncements is desired. This position requires a solid understanding of governmental accounting standards and generally accepted accounting principles. Understanding the requirements for the State of Washington Budgeting Accounting and Reporting System (BARS) is a plus. Candidates must be proficient in the Microsoft Suite of applications and possess strong verbal and written communication skills. This position is an interim appointment with an end date of 12/31/2026, with the possibility of an extension. Essential Duties Supervise, manage and control the accounting processes for assigned departments of the City. Including, but not limited to, month-end and year-end closing procedures Develop and implement technical accounting procedures and practices; formulate, interpret and implement accounting policies for assigned area of responsibility Analyze, review and evaluate a wide variety of financial documents and reports including cash reports, financial statements, balance sheets and income statements, assuring compliance of reports with policy, generally accepted accounting practices and governmental accounting standards board pronouncements Supervise the preparation and maintenance of detailed and comprehensive records and reports Assure compliance with State and federal laws and local ordinances related to the accounting and auditing activities of the City Supervise and evaluate the performance of assigned staff; select, discipline, and reassign personnel as needed Supervise and direct the technical support for the department's automated systems Attend, conduct or participate in a variety of meetings, hearings, conferences, and committees Monitor and evaluate departmental procedures; develop and implement new methods and automated systems to assure that established goals and objectives are met Qualifications An equivalent combination to: A Bachelor’s degree in Business Administration, Finance, or directly related field 6 years of progressively responsible accounting and financial reporting experience AND 1 year prior lead/supervisory experience *Equivalency: 1 year of experience = 1 year of education Selection Process & Supplemental Information City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter describing their responsibilities as it relates to this position. NOTE: Applications received without the required resume and cover letter will not progress in the selection process. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in an interview and work assessment. Appointment is subject to passing a background check. The online application system requires you to enter a substantial amount of information. Be prepared to spend a minimum of one hour entering the required information. While completing the application and answering the supplemental questions please be sure to save your work every 20 minutes to ensure that your information is not lost. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Description This position is open until filled. The City of Tacoma’s Finance Department is seeking a manager to be part of the leadership team in the Accounting Services Division. The Accounting Services Division is responsible for preparing the annual financial report for the City, providing accounting guidance to general government departments, developing accounting policies and procedures, as well as financial analysis. The manager will provide performance guidance as well as technical support for assigned staff and be responsible for various internal and external financial reporting requirements, including year-end and the City’s Annual Comprehensive Financial Report. Familiarity with Governmental Accounting Standards Board pronouncements is desired. This position requires a solid understanding of governmental accounting standards and generally accepted accounting principles. Understanding the requirements for the State of Washington Budgeting Accounting and Reporting System (BARS) is a plus. Candidates must be proficient in the Microsoft Suite of applications and possess strong verbal and written communication skills. This position is an interim appointment with an end date of 12/31/2026, with the possibility of an extension. Essential Duties Supervise, manage and control the accounting processes for assigned departments of the City. Including, but not limited to, month-end and year-end closing procedures Develop and implement technical accounting procedures and practices; formulate, interpret and implement accounting policies for assigned area of responsibility Analyze, review and evaluate a wide variety of financial documents and reports including cash reports, financial statements, balance sheets and income statements, assuring compliance of reports with policy, generally accepted accounting practices and governmental accounting standards board pronouncements Supervise the preparation and maintenance of detailed and comprehensive records and reports Assure compliance with State and federal laws and local ordinances related to the accounting and auditing activities of the City Supervise and evaluate the performance of assigned staff; select, discipline, and reassign personnel as needed Supervise and direct the technical support for the department's automated systems Attend, conduct or participate in a variety of meetings, hearings, conferences, and committees Monitor and evaluate departmental procedures; develop and implement new methods and automated systems to assure that established goals and objectives are met Qualifications An equivalent combination to: A Bachelor’s degree in Business Administration, Finance, or directly related field 6 years of progressively responsible accounting and financial reporting experience AND 1 year prior lead/supervisory experience *Equivalency: 1 year of experience = 1 year of education Selection Process & Supplemental Information City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter describing their responsibilities as it relates to this position. NOTE: Applications received without the required resume and cover letter will not progress in the selection process. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in an interview and work assessment. Appointment is subject to passing a background check. The online application system requires you to enter a substantial amount of information. Be prepared to spend a minimum of one hour entering the required information. While completing the application and answering the supplemental questions please be sure to save your work every 20 minutes to ensure that your information is not lost. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Open Until Filled Salary Commensurate with experience About Atlanta Department of Labor and Employment Services ADOLES was created in January 2023 under Mayor Dickens’ administration with a vision to develop a robust workforce that will meet the needs of Atlanta’s expanding city and allow residents a pathway to move up the economic ladder. The department supports Labor and Innovation, Adult, Dislocated Worker, and Youth Employment Services. The Department partners with federal, state, and local governments, colleges, schools, and community and faith-based organizations to deliver comprehensive workforce development services. The department currently administers a portfolio of programs including federal programs including the Workforce Innovation and Opportunity Act and the American Rescue Plan Act. The Manager, Employment and Training Advisor is responsible for providing oversight to staff that coordinates the direct services to participants. Direct Services may include employment services and training services to WIOA participants in one or more of three categories (adult, dislocated worker, and youth). The Manager will assist with planning and managing WIOA-braided services, program partnerships, performance outcomes, as well as subrecipient and vendor services. In addition, the Manager, Employment and Training Advisor will represent ADOLES Workforce Services at appropriate state, regional, and national venues as instructed by the Executive Director. Knowledge, Skills and Abilities Strong leadership and communication skills. Knowledge of workforce development and WIOA regulations Knowledge of Local & State workforce regulations and policies Knowledge of federal grant regulations. Provide excellent customer service at all times. Experience with databases and data analysis. Proficiency in using relevant software and technology. Ability to cultivate and drive crucial conversations with internal and external stakeholders leading to actionable, productive outcomes. Understanding of systems, processes, and people to develop and implement solutions to problems Effective oral and written communication skills Ability to build detailed and informative reports and documents for executive leadership, oversight entities, and stakeholders Keen attention to detail and ability to address complex tasks with accuracy and efficiency Qualifications and Education Requirements Bachelor's degree in a relevant field (e.g., social work, education, business administration). A minimum of 5-years of experience in program management, youth development, or related fields
Mar 08, 2024
Full Time
Posting Open Until Filled Salary Commensurate with experience About Atlanta Department of Labor and Employment Services ADOLES was created in January 2023 under Mayor Dickens’ administration with a vision to develop a robust workforce that will meet the needs of Atlanta’s expanding city and allow residents a pathway to move up the economic ladder. The department supports Labor and Innovation, Adult, Dislocated Worker, and Youth Employment Services. The Department partners with federal, state, and local governments, colleges, schools, and community and faith-based organizations to deliver comprehensive workforce development services. The department currently administers a portfolio of programs including federal programs including the Workforce Innovation and Opportunity Act and the American Rescue Plan Act. The Manager, Employment and Training Advisor is responsible for providing oversight to staff that coordinates the direct services to participants. Direct Services may include employment services and training services to WIOA participants in one or more of three categories (adult, dislocated worker, and youth). The Manager will assist with planning and managing WIOA-braided services, program partnerships, performance outcomes, as well as subrecipient and vendor services. In addition, the Manager, Employment and Training Advisor will represent ADOLES Workforce Services at appropriate state, regional, and national venues as instructed by the Executive Director. Knowledge, Skills and Abilities Strong leadership and communication skills. Knowledge of workforce development and WIOA regulations Knowledge of Local & State workforce regulations and policies Knowledge of federal grant regulations. Provide excellent customer service at all times. Experience with databases and data analysis. Proficiency in using relevant software and technology. Ability to cultivate and drive crucial conversations with internal and external stakeholders leading to actionable, productive outcomes. Understanding of systems, processes, and people to develop and implement solutions to problems Effective oral and written communication skills Ability to build detailed and informative reports and documents for executive leadership, oversight entities, and stakeholders Keen attention to detail and ability to address complex tasks with accuracy and efficiency Qualifications and Education Requirements Bachelor's degree in a relevant field (e.g., social work, education, business administration). A minimum of 5-years of experience in program management, youth development, or related fields
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager (Commercial/Capital Project Manager) EXAM NUMBER: EW8194A-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024 until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Commercial/Capital Project Manager) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Commercial/Capital Project Manager) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Lead project management on multiple complex, large-scale development projects. Lead stakeholder engagement to optimize economic development potential of sites. Meet with stakeholders (other County agencies, non-profits, private firms, etc.) to resolve problems and coordinate planning, engineering, and construction work on capital projects. Manage commercial development team of approximately 5 people. Supervise the preparation of detailed budgets and financial reports for properties. Manage and oversee operations, maintenance, administration, and improvement of commercial development projects. Plan, schedule, and coordinate remodeling or construction projects for commercial development. Oversee the work assignments and project flow of staff assigned to various projects charged with completion. Meet, review, and edit work and follow-up on tasks related to overall capital project management. Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services. Lead the development of Solicitations and analyze bids from contractors for repairs, renovations, and maintenance. Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms. Contract with architectural firms to draw up detailed plans for new structures. Provide policy recommendations that align to DEO’s mission and vision. Represent the department in a positive and professional way with County departments, other government agencies, consultants, developers, and all other stakeholders in matters related to commercial real estate development. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs. - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions. -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs. -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County. Desirable Knowledge and Skills: Experience in land acquisitions and title, appraisals, and market analysis. Experience in commercial and industrial development and rehabilitation procedures. Experience in packaging and negotiating development deals and financing options. Knowledge of applicable federal and state laws, regulations, policies, and procedures regarding commercial property development or pre-development. Ability to plan, organize, and manage multiple projects. Prior oversight of contracts of $25MM or more. Excellent organizational, management, communication, and diplomacy skills. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194A-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager (Commercial/Capital Project Manager) EXAM NUMBER: EW8194A-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024 until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Commercial/Capital Project Manager) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Commercial/Capital Project Manager) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Lead project management on multiple complex, large-scale development projects. Lead stakeholder engagement to optimize economic development potential of sites. Meet with stakeholders (other County agencies, non-profits, private firms, etc.) to resolve problems and coordinate planning, engineering, and construction work on capital projects. Manage commercial development team of approximately 5 people. Supervise the preparation of detailed budgets and financial reports for properties. Manage and oversee operations, maintenance, administration, and improvement of commercial development projects. Plan, schedule, and coordinate remodeling or construction projects for commercial development. Oversee the work assignments and project flow of staff assigned to various projects charged with completion. Meet, review, and edit work and follow-up on tasks related to overall capital project management. Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services. Lead the development of Solicitations and analyze bids from contractors for repairs, renovations, and maintenance. Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms. Contract with architectural firms to draw up detailed plans for new structures. Provide policy recommendations that align to DEO’s mission and vision. Represent the department in a positive and professional way with County departments, other government agencies, consultants, developers, and all other stakeholders in matters related to commercial real estate development. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs. - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions. -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs. -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County. Desirable Knowledge and Skills: Experience in land acquisitions and title, appraisals, and market analysis. Experience in commercial and industrial development and rehabilitation procedures. Experience in packaging and negotiating development deals and financing options. Knowledge of applicable federal and state laws, regulations, policies, and procedures regarding commercial property development or pre-development. Ability to plan, organize, and manage multiple projects. Prior oversight of contracts of $25MM or more. Excellent organizational, management, communication, and diplomacy skills. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194A-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY The Alameda County Community Development Agency's mission is to enhance the quality of life of Alameda County residents and plan for the future well-being of the County's diverse communities; to balance the physical, economic and social needs of County residents through land use planning, environmental management, neighborhood improvement, and community development, and to promote and protect agriculture, the environment, economic vitality and human health. For more detailed information about the agency, please visit: Alameda County Community Development Agency . THE POSITION Under administrative direction, to manage and oversee various administrative service staff and functions at an agency or departmental level; to serve in a consultative role to management in addressing and resolving administrative, programmatic and policy matters; to facilitate the implementation of a wide variety of programs and projects; and to do related work as required. Positions in this class normally exercise full management authority for making decisions and implementing programs to facilitate the effective provision of administrative, business and analytical services to the assigned organizational unit. Areas of responsibility may include budget development and administration, personnel, purchasing, management and operational analysis and the provision of office and related support. Supervision of professional and/or paraprofessional staff is also required. This class is distinguished from Financial Services Officer which has management level responsibilities in the specialized areas of budget development and integration, contracts and grants administration, revenue projection and enhancement and financial analysis, with general administrative services being of a secondary nature. It is further distinguished from Administrative/Financial Services Manager, which, as a second-level manager, directs and oversees both administrative and financial services staff and activities at an agency level or for a large county department with complex, multiple funding sources and contracting and reporting activities. MINIMUM QUALIFICATIONS EITHER Equivalent to three years of full-time experience at the level of Administrative Specialist II, Financial Services Specialist II, or higher class in the administrative series. Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may be substituted for six (6) months of the required qualifying experience for the internal patterns. OR Education: Equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work. (Additional professional or paraprofessional administrative services experience may be substituted for the education on a year-for-year basis.) AND Experience: Equivalent to three years of full-time professional-level experience in independently planning, organizing and conducting complex studies and providing administrative or management services at a level equivalent to or higher than the County class of Administrative Specialist II, preferably in a public agency setting. This experience must have included at least one year of supervising the work of others. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Management principles and practices, including work planning, employee supervision and business management. • Principles of public administration. • Practices and techniques of administrative analysis and report preparation. • Computer applications and hardware and software related to the work. • Public personnel, purchasing and contract administration practices. • Budgetary and financial recordkeeping techniques. • Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to: • Serve effectively as a member of a departmental management team. • Manage a variety of administrative functions, including personnel, purchasing and budgetary and related business activities. • Plan, supervise, review and evaluate the work of others, either directly or through subordinate supervision. • Plan and conduct complex administrative and operational studies. • Research, compile and summarize varied information, evaluate alternatives and each sound conclusions. • Interpret, explain and apply complex policies, regulations and procedures. • Prepare clear and accurate reports, correspondence, procedures, policies and other written materials. • Represent the department and the County in meetings with others. • Organize and prioritize work and meet critical deadlines. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. Licenses: Specified positions may require possession of a valid California driver's license. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion THE VACANCY: The Alameda County Community Development Agency is a dynamic and diverse agency which includes a broad range of departments such as Planning, Housing and Community Development, Healthy Homes/Lead Poisoning Prevention, Economic and Civic Development, Agriculture/Weights and Measures, Bonds and Finance, and Administration/Operations, which includes Information Technology. This position will manage staff in the Administration/Operations Department of the Community Development Agency performing human resource, accounts payable, facilities management, and other administrative functions that support the day-to-day operations of the Community Development Agency and its departments. TO APPLY: Please submit a PDF of your updated Alameda County application to Donna Eoff at donna.eoff@acgov.org . Please be in contact if you have any questions. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 26, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY The Alameda County Community Development Agency's mission is to enhance the quality of life of Alameda County residents and plan for the future well-being of the County's diverse communities; to balance the physical, economic and social needs of County residents through land use planning, environmental management, neighborhood improvement, and community development, and to promote and protect agriculture, the environment, economic vitality and human health. For more detailed information about the agency, please visit: Alameda County Community Development Agency . THE POSITION Under administrative direction, to manage and oversee various administrative service staff and functions at an agency or departmental level; to serve in a consultative role to management in addressing and resolving administrative, programmatic and policy matters; to facilitate the implementation of a wide variety of programs and projects; and to do related work as required. Positions in this class normally exercise full management authority for making decisions and implementing programs to facilitate the effective provision of administrative, business and analytical services to the assigned organizational unit. Areas of responsibility may include budget development and administration, personnel, purchasing, management and operational analysis and the provision of office and related support. Supervision of professional and/or paraprofessional staff is also required. This class is distinguished from Financial Services Officer which has management level responsibilities in the specialized areas of budget development and integration, contracts and grants administration, revenue projection and enhancement and financial analysis, with general administrative services being of a secondary nature. It is further distinguished from Administrative/Financial Services Manager, which, as a second-level manager, directs and oversees both administrative and financial services staff and activities at an agency level or for a large county department with complex, multiple funding sources and contracting and reporting activities. MINIMUM QUALIFICATIONS EITHER Equivalent to three years of full-time experience at the level of Administrative Specialist II, Financial Services Specialist II, or higher class in the administrative series. Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may be substituted for six (6) months of the required qualifying experience for the internal patterns. OR Education: Equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work. (Additional professional or paraprofessional administrative services experience may be substituted for the education on a year-for-year basis.) AND Experience: Equivalent to three years of full-time professional-level experience in independently planning, organizing and conducting complex studies and providing administrative or management services at a level equivalent to or higher than the County class of Administrative Specialist II, preferably in a public agency setting. This experience must have included at least one year of supervising the work of others. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Management principles and practices, including work planning, employee supervision and business management. • Principles of public administration. • Practices and techniques of administrative analysis and report preparation. • Computer applications and hardware and software related to the work. • Public personnel, purchasing and contract administration practices. • Budgetary and financial recordkeeping techniques. • Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to: • Serve effectively as a member of a departmental management team. • Manage a variety of administrative functions, including personnel, purchasing and budgetary and related business activities. • Plan, supervise, review and evaluate the work of others, either directly or through subordinate supervision. • Plan and conduct complex administrative and operational studies. • Research, compile and summarize varied information, evaluate alternatives and each sound conclusions. • Interpret, explain and apply complex policies, regulations and procedures. • Prepare clear and accurate reports, correspondence, procedures, policies and other written materials. • Represent the department and the County in meetings with others. • Organize and prioritize work and meet critical deadlines. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. Licenses: Specified positions may require possession of a valid California driver's license. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion THE VACANCY: The Alameda County Community Development Agency is a dynamic and diverse agency which includes a broad range of departments such as Planning, Housing and Community Development, Healthy Homes/Lead Poisoning Prevention, Economic and Civic Development, Agriculture/Weights and Measures, Bonds and Finance, and Administration/Operations, which includes Information Technology. This position will manage staff in the Administration/Operations Department of the Community Development Agency performing human resource, accounts payable, facilities management, and other administrative functions that support the day-to-day operations of the Community Development Agency and its departments. TO APPLY: Please submit a PDF of your updated Alameda County application to Donna Eoff at donna.eoff@acgov.org . Please be in contact if you have any questions. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside is accepting applications for the position of PROJECT MANAGER OR SENIOR PROJECT MANAGER (depending on experience) to fill multiple vacancies in the Economic Developmen t Division of the Community and Economic Development Department . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. The City of Riverside is looking for an economic development professional with a high level of energy who can take the City's strategic focus of cultivating a business climate that welcomes innovation, entrepreneurship and investment to the next level. Join a fast paced and dynamic team that is dedicated to identifying and growing new and emerging business sectors helping to create economic opportunities for future generations. We've got a great work schedule and organizational culture that supports employees and encourages growth! Project Manager: $79,176 - $137,988 Annually Under general direction, to develop and implement strategies, policies and programs related to business attraction, retention and expansion; to plan, implement, schedule, coordinate and monitor capital improvement projects, public utilities, redevelopment or housing projects and programs, or special events; to work closely with other Divisions, City Departments, and outside agencies to coordinate timely and seamless service delivery of projects; to provide professional and technical staff assistance; and to do related work as required. Senior Project Manager: $86,616 - 151,020 Annually The Senior Project Manager is distinguished from the classified Project Manager by the specialized nature, difficulty and complexity of work assignments. Incumbents in this classification are expected to demonstrate significant leadership toward the attainment of development goals, work with and understand private sector development interests, independently plan and carry out activities with minimal direction; and exercise managerial responsibility and accountability for the City's highest priority development projects; including independently negotiating development transactions. The Senior Project Manager is responsible for establishing goals, analyzing problems and recommending policy within one or more project areas, and may supervise one or more project managers and/or project coordinators. Work Performed As a Project Manager, ty pical duties may include, but are not limited to, the following: Direct, coordinate, monitor and evaluate the planning and execution of Economic Development, Housing and Community Development or Redevelopment goals and objectives; develop policy related to incentive programs and real estate project development. Identify and market sites suitable for Economic Development, Housing or Redevelopment. Identify and attract targeted businesses and investments as identified in the City's strategic vision and/or economic development strategy. Prepare and administer professional service and real estate development contracts. Develop and issue Requests for Qualifications (RFQ) and Requests for Proposals (RFP) and evaluate qualifications and proposals received in accordance with City policy and coordinate with appropriate City departments, and develop recommendations for the award of contracts. Plan, develop and manage real estate development, financial analysis, direct business assistance and incentive program development/implementation. Oversee diverse forms of business assistance, including site selection, public and private financing, work force development, international trade, permit fast-tracking and general entrepreneurial problem solving with a government environment. Network and build coalition with local, regional, state and federal business and economic development organizations. Develop and implement Marketing strategies, write press releases, manage advertising contracts, and develop and maintain effective media relationships. Manage the City's Special Event permitting process; plan, organize and implement City special events; manage City sponsorship programs. Manage housing programs and projects in accordance with Federal, State and local requirements; analyze housing financing proposals and develop recommendations; ensure that required Housing Plans are current and updated at required intervals; monitor loan and grant recipients to ensure compliance with terms; make recommendations concerning the servicing and collection of housing loans. Enter into negotiations with developers, vendors, business owners and tenants. Establish Community Development, Economic Development, and/or Redevelopment strategies, policies and procedures. Establish and manage performance measurement systems related to capital improvement projects, Marketing, Special Events, Housing, Community Development, Economic Development, and/or Redevelopment goals and objectives. Provide support and/or assistance to private sector companies to facilitate work with the business or industry cluster and provide services/resources in areas that include, but are not limited to marketing, promotion, organization, events, incentives, grant solicitation and coordination/facilitation of workforce recruitment, training, or business counseling services when appropriate In addition to above, as a Senior Project Manager, typical duties may include, but are not limited to, the following: Establish goals, objectives, priorities, schedules and budgets for individual programs and projects. Establish economic development strategies, polices and procedures. Establish and manage performance measurement systems related to Redevelopment and/or Economic Development goals and objectives. Maintain liaison with local Redevelopment and/or Economic Development organizations, local and regional businesses, developers, real estate brokers, public agencies, property owners, and the general public to encourage collaborations and promote Redevelopment and/or Economic Development activities. Make public presentations to legislative bodies, business organizations, community groups, development associations and others regarding the City's Redevelopment and/or Economic Development goals and objectives. Manage various Agency-owned commercial properties, including contract services, tenant lease negotiations, and property maintenance and improvements. Conduct and/or coordinate complex studies, and prepare comprehensive reports and recommendations. Establish and maintain electronic database and contact management programs. Coordinate with other departments the review and processing of specific private development projects. Leverage funding through grants, assistance programs and other means of maximizing the effectiveness of redevelopment projects. Oversee management of City's demographic, land use and market-related database; including maintenance of a commercial and industrial property inventory. Facilitate interdepartmental coordination related to strategic planning, business recruitment and business retention. Qualifications Qualifications for Project Manager: Education: Equivalent to a Bachelor's Degree from an accredited four year college or university with major work in public or business administration, urban planning or a closely related field. A Master's Degree or graduate level course work is desirable. Experience: Four years of professional experience in economic development, redevelopment, housing, marketing, urban planning, real estate development, or related field. A Master's Degree may be substituted for one year of the required experience. Qualifications for Senior Project Manager: Education: The equivalent to a Bachelor's degree from an accredited college or university with major work in public or business administration, urban planning, or a closely related field. A Master's Degree or graduate level course work is desirable. Experience : Four years of professional administrative and project management experience in redevelopment, economic development, urban planning, real estate development, or related field. Experience must include one year in the direct administration and management of redevelopment projects. A Master's degree or relevant professional certifications are highly desirable and may be substituted for one year of the required experience, except the minimal required redevelopment project management and administration experience. Necessary Special Requirements Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License. Highly Desired Qualifications: Bachelor's degree from an accredited college or university with major work in Economics, Finance, Political Science and Government, International Relations and Affairs, or a closely related field. Successful development and execution of business development and marketing plans aimed at attracting businesses. Proficiency with standard software programs (MS Office), and specific real estate software (CoStar), and customer relationship management software (Salesforce). Experience assisting in the development and implementation of a multi-sector economic development strategic plan focused on areas such as quality of life, business and jobs development, education and workforce development, tourism, and business retention, expansion, and attraction. Ability to identify trends and opportunities for economic growth and development. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire PLEASE NOTE: FOR DIRECTIONS ON ATTACHING A DOCUMENT TO AN ON-LINE APPLICATION, OR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Mar 08, 2024
Full Time
The Position The City of Riverside is accepting applications for the position of PROJECT MANAGER OR SENIOR PROJECT MANAGER (depending on experience) to fill multiple vacancies in the Economic Developmen t Division of the Community and Economic Development Department . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. The City of Riverside is looking for an economic development professional with a high level of energy who can take the City's strategic focus of cultivating a business climate that welcomes innovation, entrepreneurship and investment to the next level. Join a fast paced and dynamic team that is dedicated to identifying and growing new and emerging business sectors helping to create economic opportunities for future generations. We've got a great work schedule and organizational culture that supports employees and encourages growth! Project Manager: $79,176 - $137,988 Annually Under general direction, to develop and implement strategies, policies and programs related to business attraction, retention and expansion; to plan, implement, schedule, coordinate and monitor capital improvement projects, public utilities, redevelopment or housing projects and programs, or special events; to work closely with other Divisions, City Departments, and outside agencies to coordinate timely and seamless service delivery of projects; to provide professional and technical staff assistance; and to do related work as required. Senior Project Manager: $86,616 - 151,020 Annually The Senior Project Manager is distinguished from the classified Project Manager by the specialized nature, difficulty and complexity of work assignments. Incumbents in this classification are expected to demonstrate significant leadership toward the attainment of development goals, work with and understand private sector development interests, independently plan and carry out activities with minimal direction; and exercise managerial responsibility and accountability for the City's highest priority development projects; including independently negotiating development transactions. The Senior Project Manager is responsible for establishing goals, analyzing problems and recommending policy within one or more project areas, and may supervise one or more project managers and/or project coordinators. Work Performed As a Project Manager, ty pical duties may include, but are not limited to, the following: Direct, coordinate, monitor and evaluate the planning and execution of Economic Development, Housing and Community Development or Redevelopment goals and objectives; develop policy related to incentive programs and real estate project development. Identify and market sites suitable for Economic Development, Housing or Redevelopment. Identify and attract targeted businesses and investments as identified in the City's strategic vision and/or economic development strategy. Prepare and administer professional service and real estate development contracts. Develop and issue Requests for Qualifications (RFQ) and Requests for Proposals (RFP) and evaluate qualifications and proposals received in accordance with City policy and coordinate with appropriate City departments, and develop recommendations for the award of contracts. Plan, develop and manage real estate development, financial analysis, direct business assistance and incentive program development/implementation. Oversee diverse forms of business assistance, including site selection, public and private financing, work force development, international trade, permit fast-tracking and general entrepreneurial problem solving with a government environment. Network and build coalition with local, regional, state and federal business and economic development organizations. Develop and implement Marketing strategies, write press releases, manage advertising contracts, and develop and maintain effective media relationships. Manage the City's Special Event permitting process; plan, organize and implement City special events; manage City sponsorship programs. Manage housing programs and projects in accordance with Federal, State and local requirements; analyze housing financing proposals and develop recommendations; ensure that required Housing Plans are current and updated at required intervals; monitor loan and grant recipients to ensure compliance with terms; make recommendations concerning the servicing and collection of housing loans. Enter into negotiations with developers, vendors, business owners and tenants. Establish Community Development, Economic Development, and/or Redevelopment strategies, policies and procedures. Establish and manage performance measurement systems related to capital improvement projects, Marketing, Special Events, Housing, Community Development, Economic Development, and/or Redevelopment goals and objectives. Provide support and/or assistance to private sector companies to facilitate work with the business or industry cluster and provide services/resources in areas that include, but are not limited to marketing, promotion, organization, events, incentives, grant solicitation and coordination/facilitation of workforce recruitment, training, or business counseling services when appropriate In addition to above, as a Senior Project Manager, typical duties may include, but are not limited to, the following: Establish goals, objectives, priorities, schedules and budgets for individual programs and projects. Establish economic development strategies, polices and procedures. Establish and manage performance measurement systems related to Redevelopment and/or Economic Development goals and objectives. Maintain liaison with local Redevelopment and/or Economic Development organizations, local and regional businesses, developers, real estate brokers, public agencies, property owners, and the general public to encourage collaborations and promote Redevelopment and/or Economic Development activities. Make public presentations to legislative bodies, business organizations, community groups, development associations and others regarding the City's Redevelopment and/or Economic Development goals and objectives. Manage various Agency-owned commercial properties, including contract services, tenant lease negotiations, and property maintenance and improvements. Conduct and/or coordinate complex studies, and prepare comprehensive reports and recommendations. Establish and maintain electronic database and contact management programs. Coordinate with other departments the review and processing of specific private development projects. Leverage funding through grants, assistance programs and other means of maximizing the effectiveness of redevelopment projects. Oversee management of City's demographic, land use and market-related database; including maintenance of a commercial and industrial property inventory. Facilitate interdepartmental coordination related to strategic planning, business recruitment and business retention. Qualifications Qualifications for Project Manager: Education: Equivalent to a Bachelor's Degree from an accredited four year college or university with major work in public or business administration, urban planning or a closely related field. A Master's Degree or graduate level course work is desirable. Experience: Four years of professional experience in economic development, redevelopment, housing, marketing, urban planning, real estate development, or related field. A Master's Degree may be substituted for one year of the required experience. Qualifications for Senior Project Manager: Education: The equivalent to a Bachelor's degree from an accredited college or university with major work in public or business administration, urban planning, or a closely related field. A Master's Degree or graduate level course work is desirable. Experience : Four years of professional administrative and project management experience in redevelopment, economic development, urban planning, real estate development, or related field. Experience must include one year in the direct administration and management of redevelopment projects. A Master's degree or relevant professional certifications are highly desirable and may be substituted for one year of the required experience, except the minimal required redevelopment project management and administration experience. Necessary Special Requirements Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License. Highly Desired Qualifications: Bachelor's degree from an accredited college or university with major work in Economics, Finance, Political Science and Government, International Relations and Affairs, or a closely related field. Successful development and execution of business development and marketing plans aimed at attracting businesses. Proficiency with standard software programs (MS Office), and specific real estate software (CoStar), and customer relationship management software (Salesforce). Experience assisting in the development and implementation of a multi-sector economic development strategic plan focused on areas such as quality of life, business and jobs development, education and workforce development, tourism, and business retention, expansion, and attraction. Ability to identify trends and opportunities for economic growth and development. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire PLEASE NOTE: FOR DIRECTIONS ON ATTACHING A DOCUMENT TO AN ON-LINE APPLICATION, OR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Medical Case Manager (LVN) (Pre-Authorization Nurse Reviewer) Job Description Department(s): Utilization Management (Prior Authorization) Reports to: Manager, Utilization Management FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, April 03, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LVN) (Pre-Authorization Nurse Reviewer) will be responsible for reviewing and processing requests for authorization and notification of medical services from health professionals, clinical facilities and ancillary providers. The incumbent will be responsible for prior authorization and referral related processes, including on-line responsibilities and select off-line tasks. The incumbent will utilize CalOptima Health's medical criteria, policies and procedures to authorize referral requests from medical professionals, clinical facilities and ancillary providers. The incumbent will directly interact with provider callers and serve as a resource for their needs. Duties & Responsibilities: Medical Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews requests for medical appropriateness. Verifies and processes specialty referrals, diagnostic testing, outpatient procedures, home health care services and durable medical equipment and supplies via telephone or fax using established clinical protocols to determine medical necessity. Screens requests for the Medical Director's review, gathers pertinent medical information prior to submission to the Medical Director, follows up with the requester by communicating the Medical Director's decision and documents follow-ups in the utilization management system. Completes required documentation for data entry into the utilization management system at the time of the telephone call or fax to include any authorization updates. Reviews International Classification of Diseases (ICD-10), Current Procedural Terminology (CPT-4) and Healthcare Common Procedure Coding System (HCPCS) codes for accuracy and existence of coverage specific to the line of business. Contacts the health networks and/or CalOptima Health's Customer Service department regarding health network enrollments. Identifies and reports any complaints to the immediate supervisor utilizing the call tracking system or verbal communication if the issue is urgent. Refers cases of possible over/under utilization to the Medical Director for proper reporting. Meets productivity and quality of work standards on an ongoing basis. Administrative Support Assists the manager with identifying areas of staff training needs and maintains current data resources. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. Current, unrestricted Licensed Vocational Nurse (LVN) license to practice in the state of California required. 3 years of nursing experience required, 1 year of which must be as a Nurse Reviewer. 1 year of utilization management/prior authorization review experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Active Certified Case Manager (CCM) certification. Managed care experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4564 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f0c20222ebb4944b855cfc1276172545
Mar 22, 2024
Full Time
Medical Case Manager (LVN) (Pre-Authorization Nurse Reviewer) Job Description Department(s): Utilization Management (Prior Authorization) Reports to: Manager, Utilization Management FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, April 03, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LVN) (Pre-Authorization Nurse Reviewer) will be responsible for reviewing and processing requests for authorization and notification of medical services from health professionals, clinical facilities and ancillary providers. The incumbent will be responsible for prior authorization and referral related processes, including on-line responsibilities and select off-line tasks. The incumbent will utilize CalOptima Health's medical criteria, policies and procedures to authorize referral requests from medical professionals, clinical facilities and ancillary providers. The incumbent will directly interact with provider callers and serve as a resource for their needs. Duties & Responsibilities: Medical Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews requests for medical appropriateness. Verifies and processes specialty referrals, diagnostic testing, outpatient procedures, home health care services and durable medical equipment and supplies via telephone or fax using established clinical protocols to determine medical necessity. Screens requests for the Medical Director's review, gathers pertinent medical information prior to submission to the Medical Director, follows up with the requester by communicating the Medical Director's decision and documents follow-ups in the utilization management system. Completes required documentation for data entry into the utilization management system at the time of the telephone call or fax to include any authorization updates. Reviews International Classification of Diseases (ICD-10), Current Procedural Terminology (CPT-4) and Healthcare Common Procedure Coding System (HCPCS) codes for accuracy and existence of coverage specific to the line of business. Contacts the health networks and/or CalOptima Health's Customer Service department regarding health network enrollments. Identifies and reports any complaints to the immediate supervisor utilizing the call tracking system or verbal communication if the issue is urgent. Refers cases of possible over/under utilization to the Medical Director for proper reporting. Meets productivity and quality of work standards on an ongoing basis. Administrative Support Assists the manager with identifying areas of staff training needs and maintains current data resources. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. Current, unrestricted Licensed Vocational Nurse (LVN) license to practice in the state of California required. 3 years of nursing experience required, 1 year of which must be as a Nurse Reviewer. 1 year of utilization management/prior authorization review experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Active Certified Case Manager (CCM) certification. Managed care experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4564 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f0c20222ebb4944b855cfc1276172545
Sonoma County, CA
Santa Rosa, California, United States
Position Information If you are motivated by working to protect civil rights, passionate about equity/diversity work, and enjoy building strategic business partnerships and being part of a fun and supportive team, come join us! Expand your HR career with the County of Sonoma! Starting salary up to $74.95/hour ($156,429/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity, HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. Our Equal Employment Opportunity (EEO) Americans with Disabilities Act (ADA) Public Access Division diligently strives to support the County in maintaining a workplace free of discrimination, harassment, and retaliation by enforcing the County’s antidiscrimination policy, investigating complaints, and supporting racial equity work. Through our responsibility for ensuring compliance with state and federal EEO and ADA regulations and mandated reporting requirements, we consult with and guide managers and supervisors on employee issues and best practices. Additionally, we create and provide training to County employees on discrimination, harassment, and retaliation issues; conflict resolution techniques; and the value of creating a diverse and inclusive environment that is built upon respect, inclusion, and individual dignity. As the County's next EEO Manager, you will supervise a staff of three and collaboratively work with and respond to employees, departments, advisory committees, and the public who require EEO and ADA Public Access services and support. You will analyze, interpret, develop, implement, and explain complex EEO/ADA laws, regulations, guidelines, and best practices. Additionally, you will handle emotional and stressful situations with patience and understanding, and: Receive, analyze, and process complaints and conduct informal and formal investigations Work effectively with a wide variety of individuals under conditions that require the utmost empathy and good judgment, including handling sensitive problems involving divergent viewpoints Develop, coordinate, and deliver training on equity, diversity, sexual harassment prevention, and other EEO-related topics Provide input into HR’s equity, diversity, and inclusion projects in collaboration with other HR divisions/units and County departments Create, implement, track, and evaluate the EEO/ADA division's goals, objectives, policies, procedures, and work standards What You Bring As our ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, customer-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are proficient in current state and federal civil rights laws, best practices, and principles and have: Experience conducting interviews and complex EEO investigations and responding to California Civil Rights Department (CRD) and Equal Employment Opportunity Commission (EEOC) complaints A strong analytical aptitude for identifying key issues/problems and possible solutions and/or paths towards achieving consensus H igh-functioning verbal and nonverbal communication skills, patience, and an openness to effectively navigate and address challenging and stressful situations Strong analytical skills, expert judgment, and a commonsense approach to addressing daily challenges Superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, racial equity, and/or workplace investigations are also desirable. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support critical community services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the EEO Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Equal Employment Opportunity Manager. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Bilingual premium pay is $1.50/hour for fluent. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of education, training, and experience that would provide the opportunity to acquire the knowledge and abilities listed. Normally, this would include: Experience: Three years of professional level Human Resources experience administering, coordinating, and/or managing EEO/ADA programs. Some experience leading or supervising staff is desirable. Education: Significant academic course work or training directly related to the knowledge and abilities listed such as human resources management, public administration, business management, industrial relations, etc. License: Possession of a valid driver’s license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: laws, regulations, principles, practices, procedures, administration, etc. pertaining to employment discrimination, accommodation, and program and service accessibility such as, but not limited to, EEO, ADA, FEHA; methods and techniques of investigation including interviewing techniques; laws, regulations, principles, etc., and their application in the employment, selection, and examination processes as related to adverse impact and discrimination; elements of business necessity and bona-fide occupational qualifications; current trends in the field of EEO/ADA issues and compliance, and in the employment of protected classes; methods and techniques of promoting equal opportunity; methods of compiling and presenting data; English grammar, usage, and syntax. Knowledge of: laws and regulations affecting public sector employment; supervision and personnel management, including training, development, and disciplining of personnel; principles of budget preparation and administration; history and significance of discrimination, human rights issues, women’s and civil rights movements, and the role of commissions in addressing these issues. Ability to: plan, organize, direct and monitor related programs; understand, interpret, explain, and apply related laws, regulations, policies, and procedures; conduct thorough investigations, determine whether a violation has occurred, and report findings to appropriate parties and/or agencies; serve as an internal consultant regarding EEO/ADA issues; learn and apply laws, regulations, procedures, and practices related to administration of appointed commissions including public meeting requirements, reporting, etc.; supervise and lead the work of assigned staff; effectively communicate and interact both verbally and in writing; work collaboratively with required staff, officials, advocacy groups, the public, etc.; demonstrate tact and diplomacy; conduct effective meetings, trainings and public presentations; work independently and make sound decisions; advise and recommend policy and program changes to County management and the Board of Supervisors; perform and supervise the collection, interpretation, and analysis of data to identify trends, establish/identify needs, evaluate program effectiveness, draw logical conclusions, and make appropriate recommendations; prepare and present comprehensive and concise case files, reports, and recommendations; testify in court and in arbitration or mediation hearings; maintain confidentiality of information; research regulations, procedures, and/or technical reference materials; use a computer and applicable software. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information If you are motivated by working to protect civil rights, passionate about equity/diversity work, and enjoy building strategic business partnerships and being part of a fun and supportive team, come join us! Expand your HR career with the County of Sonoma! Starting salary up to $74.95/hour ($156,429/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity, HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. Our Equal Employment Opportunity (EEO) Americans with Disabilities Act (ADA) Public Access Division diligently strives to support the County in maintaining a workplace free of discrimination, harassment, and retaliation by enforcing the County’s antidiscrimination policy, investigating complaints, and supporting racial equity work. Through our responsibility for ensuring compliance with state and federal EEO and ADA regulations and mandated reporting requirements, we consult with and guide managers and supervisors on employee issues and best practices. Additionally, we create and provide training to County employees on discrimination, harassment, and retaliation issues; conflict resolution techniques; and the value of creating a diverse and inclusive environment that is built upon respect, inclusion, and individual dignity. As the County's next EEO Manager, you will supervise a staff of three and collaboratively work with and respond to employees, departments, advisory committees, and the public who require EEO and ADA Public Access services and support. You will analyze, interpret, develop, implement, and explain complex EEO/ADA laws, regulations, guidelines, and best practices. Additionally, you will handle emotional and stressful situations with patience and understanding, and: Receive, analyze, and process complaints and conduct informal and formal investigations Work effectively with a wide variety of individuals under conditions that require the utmost empathy and good judgment, including handling sensitive problems involving divergent viewpoints Develop, coordinate, and deliver training on equity, diversity, sexual harassment prevention, and other EEO-related topics Provide input into HR’s equity, diversity, and inclusion projects in collaboration with other HR divisions/units and County departments Create, implement, track, and evaluate the EEO/ADA division's goals, objectives, policies, procedures, and work standards What You Bring As our ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, customer-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are proficient in current state and federal civil rights laws, best practices, and principles and have: Experience conducting interviews and complex EEO investigations and responding to California Civil Rights Department (CRD) and Equal Employment Opportunity Commission (EEOC) complaints A strong analytical aptitude for identifying key issues/problems and possible solutions and/or paths towards achieving consensus H igh-functioning verbal and nonverbal communication skills, patience, and an openness to effectively navigate and address challenging and stressful situations Strong analytical skills, expert judgment, and a commonsense approach to addressing daily challenges Superb organizational skills, including the ability to follow complex policies and procedures while meeting multiple competing deadlines Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, racial equity, and/or workplace investigations are also desirable. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support critical community services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the EEO Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Equal Employment Opportunity Manager. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Bilingual premium pay is $1.50/hour for fluent. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of education, training, and experience that would provide the opportunity to acquire the knowledge and abilities listed. Normally, this would include: Experience: Three years of professional level Human Resources experience administering, coordinating, and/or managing EEO/ADA programs. Some experience leading or supervising staff is desirable. Education: Significant academic course work or training directly related to the knowledge and abilities listed such as human resources management, public administration, business management, industrial relations, etc. License: Possession of a valid driver’s license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: laws, regulations, principles, practices, procedures, administration, etc. pertaining to employment discrimination, accommodation, and program and service accessibility such as, but not limited to, EEO, ADA, FEHA; methods and techniques of investigation including interviewing techniques; laws, regulations, principles, etc., and their application in the employment, selection, and examination processes as related to adverse impact and discrimination; elements of business necessity and bona-fide occupational qualifications; current trends in the field of EEO/ADA issues and compliance, and in the employment of protected classes; methods and techniques of promoting equal opportunity; methods of compiling and presenting data; English grammar, usage, and syntax. Knowledge of: laws and regulations affecting public sector employment; supervision and personnel management, including training, development, and disciplining of personnel; principles of budget preparation and administration; history and significance of discrimination, human rights issues, women’s and civil rights movements, and the role of commissions in addressing these issues. Ability to: plan, organize, direct and monitor related programs; understand, interpret, explain, and apply related laws, regulations, policies, and procedures; conduct thorough investigations, determine whether a violation has occurred, and report findings to appropriate parties and/or agencies; serve as an internal consultant regarding EEO/ADA issues; learn and apply laws, regulations, procedures, and practices related to administration of appointed commissions including public meeting requirements, reporting, etc.; supervise and lead the work of assigned staff; effectively communicate and interact both verbally and in writing; work collaboratively with required staff, officials, advocacy groups, the public, etc.; demonstrate tact and diplomacy; conduct effective meetings, trainings and public presentations; work independently and make sound decisions; advise and recommend policy and program changes to County management and the Board of Supervisors; perform and supervise the collection, interpretation, and analysis of data to identify trends, establish/identify needs, evaluate program effectiveness, draw logical conclusions, and make appropriate recommendations; prepare and present comprehensive and concise case files, reports, and recommendations; testify in court and in arbitration or mediation hearings; maintain confidentiality of information; research regulations, procedures, and/or technical reference materials; use a computer and applicable software. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your leave administration and disability management experience with the County of Sonoma! Starting salary up to $72.44/hour ($151,190/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity (EEO), HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. As an integral part of our HR team, our County's Disabilities Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in agreement with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations that are compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting. To support this complex body of work, our DM Manager supervises a team of six professional and technical staff and works with outside consultants, third-party administrators, and legal counsel. Additional responsibilities include: Planning, organizing, and overseeing the Unit's budget, personnel analysis, and other administrative functions Triaging complex, bogged down, escalated, or problematic cases; and recommending or obtaining additional resources from our executive leadership and/or department heads in client departments, as needed Reviewing and authorizing settlement requests within their authority, gathering appropriate information and presenting it to HR executive leadership for the County Board of Supervisors (BOS) review, and editing and preparing BOS closed session items Developing and delivering training to HR's staff and county-wide employees Overseeing DM staff project work to review and advise on issues and processes such as policy updates and development, mental health training and events, etc. Incorporating industry best practices in the development of policies, procedures, and guidelines designed to promote full utilization of the County's human resources and minimize costs and risks associated with employee absences and disability management Through consultation, analysis, and recommendations, this is a position of authority. In this role, you will work collaboratively with other managers within HR, and assist other department management and division heads in addressing and resolving challenging situations, in accordance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). What You Bring As our next DM Manager and ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are highly proficient in leave administration and possess: Extensive experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions Excellent leadership skills and the ability to effectively assess current practices and policies, establish unit priorities, direct the work of others, and propose sensible operational improvements Proven long-term planning capabilities and experience incorporating industry best practices in the development of guidelines, policies, and procedures The ability to thoroughly address complex issues in a comprehensible manner, and articulate how they relate to, and sometimes compete with, one another Public sector experience in workers’ compensation and disability management and an understanding of working in a collective bargaining environment Experience effectively addressing barriers to communication and supporting employees with diverse backgrounds and lived experiences, especially those from historically marginalized groups of people The ability to facilitate meetings and confidently present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, and/or workplace investigations are also desirable. Please note , that within one year of hire, the DM Manager must obtain Certified Professional in Disability Management (CPDM) status. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the DM Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Risk Management Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of course work, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this includes: Education: completion academic course work in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable. Experience: Four years of professional level experience working with occupational safety and health programs, workers' compensation, casualty or employee benefit insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to disability management, workers' compensation, liability, occupational health and safety, employee benefits and insurance, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure. Considerable knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods, procedures, and computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training. Ability to: manage and direct a major risk management function; direct, supervise and train employees; use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management programs; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/2/2024 11:59 PM Pacific
Mar 12, 2024
Full Time
Position Information Expand your leave administration and disability management experience with the County of Sonoma! Starting salary up to $72.44/hour ($151,190/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity (EEO), HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. As an integral part of our HR team, our County's Disabilities Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in agreement with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations that are compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting. To support this complex body of work, our DM Manager supervises a team of six professional and technical staff and works with outside consultants, third-party administrators, and legal counsel. Additional responsibilities include: Planning, organizing, and overseeing the Unit's budget, personnel analysis, and other administrative functions Triaging complex, bogged down, escalated, or problematic cases; and recommending or obtaining additional resources from our executive leadership and/or department heads in client departments, as needed Reviewing and authorizing settlement requests within their authority, gathering appropriate information and presenting it to HR executive leadership for the County Board of Supervisors (BOS) review, and editing and preparing BOS closed session items Developing and delivering training to HR's staff and county-wide employees Overseeing DM staff project work to review and advise on issues and processes such as policy updates and development, mental health training and events, etc. Incorporating industry best practices in the development of policies, procedures, and guidelines designed to promote full utilization of the County's human resources and minimize costs and risks associated with employee absences and disability management Through consultation, analysis, and recommendations, this is a position of authority. In this role, you will work collaboratively with other managers within HR, and assist other department management and division heads in addressing and resolving challenging situations, in accordance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). What You Bring As our next DM Manager and ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are highly proficient in leave administration and possess: Extensive experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions Excellent leadership skills and the ability to effectively assess current practices and policies, establish unit priorities, direct the work of others, and propose sensible operational improvements Proven long-term planning capabilities and experience incorporating industry best practices in the development of guidelines, policies, and procedures The ability to thoroughly address complex issues in a comprehensible manner, and articulate how they relate to, and sometimes compete with, one another Public sector experience in workers’ compensation and disability management and an understanding of working in a collective bargaining environment Experience effectively addressing barriers to communication and supporting employees with diverse backgrounds and lived experiences, especially those from historically marginalized groups of people The ability to facilitate meetings and confidently present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, and/or workplace investigations are also desirable. Please note , that within one year of hire, the DM Manager must obtain Certified Professional in Disability Management (CPDM) status. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the DM Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Risk Management Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of course work, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this includes: Education: completion academic course work in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable. Experience: Four years of professional level experience working with occupational safety and health programs, workers' compensation, casualty or employee benefit insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to disability management, workers' compensation, liability, occupational health and safety, employee benefits and insurance, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure. Considerable knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods, procedures, and computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training. Ability to: manage and direct a major risk management function; direct, supervise and train employees; use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management programs; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/2/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the application and/or Supplemental Questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION THE COMMUNITY The County of Alameda is the geographic center of the San Francisco Bay Area, located on the east side of the Bay across from the San Francisco Peninsula. Commonly referred to as the “East Bay,” the region has been the fastest growing in the San Francisco Bay Area for more than two decades. The East Bay is popular due to its desirable location, incredible diversity, ideal climate, broad economic base, welcoming communities, and business opportunities. The County itself is one of the most culturally diverse regions in the country. Alameda County offers a variety of popular destinations including theatre, world-class symphony performances, dining, and many top-rated accommodations. The County is also home to many popular attractions including, The Oakland Museum, Chabot Space and Science Center, the Oakland Athletics, and Livermore and the Tri-Valley Wine Country. In addition, there are numerous parks, trails, and championship golf courses to enjoy. The University of California, Berkeley and California State University, East Bay are just two of the distinguished academic institutions serving Northern California. Urban transportation options are extremely accessible including the Oakland International Airport, the Bay Area Rapid Transit (BART) system, and the San Francisco Bay ferry system. For more information on this charming county, please visit the County of Alameda’s website at https://www.acgov.org THE COUNTY Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE SOCIAL SERVICES AGENGY The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA has a proposed FY22/23 Budget of over $906 million and is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. For more information about SSA, visit https://www.alamedacountysocialservices.org. THE POSITION Assistant Agency Directors plan, organize, and administer client programs and operations of the Benefit/Employment Services, Child/Family Services, Adult/Aging Services, or Administrative Services Departments in the social services Agency; determine and interpret departmental policies; direct the activities of assigned units and personnel; act for the Agency Director as Department Head of specific client programs; and do related work as required. Assistant Agency Directors function at the second highest operational level of management in the Social Services Agency and report to the Director of the Social Services Agency. The incumbents are responsible for providing coordination of programs, personnel, internal management, and administration of the department to which assigned, and/or are responsible for the design of new programs in response to changes in the public domain. For more detailed information about the job classification, visit: Assistant Agency Director, Social Services Agency THE IDEAL CANDIDATE • Possesses sound understanding of Social Services programs and the needs of our clients and community as well as a track record of providing high-quality services management, efficiently leveraging state and federal resources • Identifies and understands complex problems , applies logic, uses good judgement to design solutions, formulates and articulates action plans proactively and collaboratively, developing and implementing programmatic modifications based on legislative changes, sound decision maker • Is a Strong leader and collaborator, politically astute, develops effective teams at the senior manager and supervisor levels, manages work groups by inspiring, advising and delegating to subordinates, and facilitating the accomplishment of goals, tracking and evaluating performance to ensure success • Is adaptive to latest trends in technology to maximize performance, using data to inform and set priorities • Is an innovative thinker who can explore situations from multiple perspectives, seeking understanding through establishing relationships with people of other backgrounds • Conveys respect to enhance dignity of diverse customers, partners and employees, and continually examines own biases and behaviors to avoid stereotypical responses • Champions diversity , advocates its value to others, recruits and develops people with varied backgrounds, uses diversity as an advantage, confronts and challenges exclusionary organizational practices • Is a great communicator and listener , quick and clear thinker, calm under pressure You are invited to review the brochure for this recruitment at the link below: Assistant Agency Director, Social Services Agenc y. MINIMUM QUALIFICATIONS Education: Possession of a bachelor’s degree from an accredited college or university in Public Administration, Business Administration, Social Welfare or closely related field of study is required. AND EITHER Experience: The equivalent of four years of full-time experience in the classification of Division Director or higher level classification in the Alameda County classified service, which included responsibility for major program administration and policy direction. OR Experience: The equivalent of five years of full-time, increasingly responsible administrative experience, two years of which must have been as a Program Director in public welfare administration or a closely-related program, with direct responsibility for major program operations, budget or policy direction. A Master’s degree from an accredited college or university in Public Administration, Business Administration, Social Welfare or a closely related field may be substituted for two years of the required work experience in either pattern above. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification. Knowledge of: Principles and practices of public welfare and human services administration. Provisions of the California Welfare and Institutions Code. Principles of supervision, budgeting, modern organizational development, management, public relations and budget. Community resources and current trends. Ability to: Communicate effectively both verbally and in writing. Make effective decisions. Use analytical and problem-solving skills. Plan and organize. Manage and control. Take leadership. Demonstrate interpersonal sensitivity. Demonstrate flexibility. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of the supplemental questionnaire to determine best qualified. Those candidates considered the best qualified will move on to the next step in the examination process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Monday, April 1, 2024 Review of Minimum Qualifications: Wednesday, April 10, 2024 Review of Supplemental Questionnaire for Best Qualified Week of May 1, 2024 **Civil Service Oral Examination: Week of May 20, 2024 Notification of Results Week of May 27, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: Combined process TBD **If designated a combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Ione Bell | Human Resources Analyst Human Resource Services, County of Alameda 510-272-6456 | Email:Ione.Bell @acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/1/2024 5:00:00 PM
Mar 08, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the application and/or Supplemental Questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION THE COMMUNITY The County of Alameda is the geographic center of the San Francisco Bay Area, located on the east side of the Bay across from the San Francisco Peninsula. Commonly referred to as the “East Bay,” the region has been the fastest growing in the San Francisco Bay Area for more than two decades. The East Bay is popular due to its desirable location, incredible diversity, ideal climate, broad economic base, welcoming communities, and business opportunities. The County itself is one of the most culturally diverse regions in the country. Alameda County offers a variety of popular destinations including theatre, world-class symphony performances, dining, and many top-rated accommodations. The County is also home to many popular attractions including, The Oakland Museum, Chabot Space and Science Center, the Oakland Athletics, and Livermore and the Tri-Valley Wine Country. In addition, there are numerous parks, trails, and championship golf courses to enjoy. The University of California, Berkeley and California State University, East Bay are just two of the distinguished academic institutions serving Northern California. Urban transportation options are extremely accessible including the Oakland International Airport, the Bay Area Rapid Transit (BART) system, and the San Francisco Bay ferry system. For more information on this charming county, please visit the County of Alameda’s website at https://www.acgov.org THE COUNTY Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE SOCIAL SERVICES AGENGY The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA has a proposed FY22/23 Budget of over $906 million and is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. For more information about SSA, visit https://www.alamedacountysocialservices.org. THE POSITION Assistant Agency Directors plan, organize, and administer client programs and operations of the Benefit/Employment Services, Child/Family Services, Adult/Aging Services, or Administrative Services Departments in the social services Agency; determine and interpret departmental policies; direct the activities of assigned units and personnel; act for the Agency Director as Department Head of specific client programs; and do related work as required. Assistant Agency Directors function at the second highest operational level of management in the Social Services Agency and report to the Director of the Social Services Agency. The incumbents are responsible for providing coordination of programs, personnel, internal management, and administration of the department to which assigned, and/or are responsible for the design of new programs in response to changes in the public domain. For more detailed information about the job classification, visit: Assistant Agency Director, Social Services Agency THE IDEAL CANDIDATE • Possesses sound understanding of Social Services programs and the needs of our clients and community as well as a track record of providing high-quality services management, efficiently leveraging state and federal resources • Identifies and understands complex problems , applies logic, uses good judgement to design solutions, formulates and articulates action plans proactively and collaboratively, developing and implementing programmatic modifications based on legislative changes, sound decision maker • Is a Strong leader and collaborator, politically astute, develops effective teams at the senior manager and supervisor levels, manages work groups by inspiring, advising and delegating to subordinates, and facilitating the accomplishment of goals, tracking and evaluating performance to ensure success • Is adaptive to latest trends in technology to maximize performance, using data to inform and set priorities • Is an innovative thinker who can explore situations from multiple perspectives, seeking understanding through establishing relationships with people of other backgrounds • Conveys respect to enhance dignity of diverse customers, partners and employees, and continually examines own biases and behaviors to avoid stereotypical responses • Champions diversity , advocates its value to others, recruits and develops people with varied backgrounds, uses diversity as an advantage, confronts and challenges exclusionary organizational practices • Is a great communicator and listener , quick and clear thinker, calm under pressure You are invited to review the brochure for this recruitment at the link below: Assistant Agency Director, Social Services Agenc y. MINIMUM QUALIFICATIONS Education: Possession of a bachelor’s degree from an accredited college or university in Public Administration, Business Administration, Social Welfare or closely related field of study is required. AND EITHER Experience: The equivalent of four years of full-time experience in the classification of Division Director or higher level classification in the Alameda County classified service, which included responsibility for major program administration and policy direction. OR Experience: The equivalent of five years of full-time, increasingly responsible administrative experience, two years of which must have been as a Program Director in public welfare administration or a closely-related program, with direct responsibility for major program operations, budget or policy direction. A Master’s degree from an accredited college or university in Public Administration, Business Administration, Social Welfare or a closely related field may be substituted for two years of the required work experience in either pattern above. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification. Knowledge of: Principles and practices of public welfare and human services administration. Provisions of the California Welfare and Institutions Code. Principles of supervision, budgeting, modern organizational development, management, public relations and budget. Community resources and current trends. Ability to: Communicate effectively both verbally and in writing. Make effective decisions. Use analytical and problem-solving skills. Plan and organize. Manage and control. Take leadership. Demonstrate interpersonal sensitivity. Demonstrate flexibility. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of the supplemental questionnaire to determine best qualified. Those candidates considered the best qualified will move on to the next step in the examination process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Monday, April 1, 2024 Review of Minimum Qualifications: Wednesday, April 10, 2024 Review of Supplemental Questionnaire for Best Qualified Week of May 1, 2024 **Civil Service Oral Examination: Week of May 20, 2024 Notification of Results Week of May 27, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: Combined process TBD **If designated a combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Ione Bell | Human Resources Analyst Human Resource Services, County of Alameda 510-272-6456 | Email:Ione.Bell @acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/1/2024 5:00:00 PM
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles and just west of Orange County, Long Beach is the seventh-largest city in the State of California. Offering all the world-class amenities of a large metropolitan city, coupled with its strong sense of community and pride, Long Beach is one of the most vibrant communities in the country. The City has been referred to as the "Most Diverse City" in the country by USA Today and one of the "Best Communities for Young People" two years in a row. With its ideal location in Southern California, year-round comfortable climate, healthy business environment, and far-ranging cultural pursuits, the City is alive with activity. Long Beach is home to an abundance of cultural and recreational options. Expansive beaches, three marinas, five golf courses, the Aquarium of the Pacific, the Queen Mary, and the annual Grand Prix of Long Beach serve to draw 6.5 million visitors a year. The City's full-service commercial airport has preferred flight schedules, carriers, and overall accessibility that makes it the travel-friendly alternative to other Southern California airports. In addition, Los Angeles' rail transit system, the most used light rail system in the country, connects the city to the entire region. Long Beach continues to make significant investments in its parks, beaches, streets, and other amenities (including a new city hall) indicative of the financial stability and health of the City. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The Health and Human Services Department has more than 550 employees located in ten sites and seven bureaus - Communicable Disease and Emergency Response, Administration and Financial Services, Collective Impact, Community Health, Environmental Health, Housing Authority, and Homeless Services. It operates with a $170 million annual budget, 87% of which comes from Federal, State, County, and private funds. The mission of the Department is to "Improve the quality of life by promoting a safe and healthy community in which to live, work, and play." The Department values quality and excellence, innovation, teamwork, and diversity. EXAMPLES OF DUTIES T H E P O S I T I O N The Laboratory Services Officer is an at-will management position that reports to the Communicable Disease and Emergency Response Bureau Manager and manages the Laboratory Services Division. This position is responsible for the scientific and administrative direction of the Long Beach Public Health Laboratory to ensure effective and efficient services and compliance with established standards, rules, and regulations. The Division currently has a staff of 7, including a microbiologist supervisor. The Laboratory Services Officer position is located at the Main Health Department, 2525 Grand Avenue, Long Beach, CA 90815. Please note this position is eligible for a hybrid schedule upon successful completion of the probationary period per the City of Long Beach Hybrid Work policy. Specific duties include: Plans, organizes, and directs the programs of the Long Beach Public Health Laboratory; Serves as a resource and technical consultant to the City Health Officer, City staff, local physicians, and clinical and hospital laboratory personnel on microbiology testing, policy, laws, regulations, and services; Establishes and maintains sound working relationships with federal, state, and county agencies concerned with diagnosis, control, and prevention of communicable diseases and other illnesses of public health concern; Designs and develops laboratory services to meet the needs of new or proposed Health Department programs, including working with management to meet Department and division goals; Coordinates the work of the Lab with other Health Department bureaus/programs, including Environmental Health and Public Health Emergency Management, and with the activities of other City Departments and clinical and hospital laboratories requiring laboratory testing; Instructs and reviews the work of laboratory personnel and ensures quality and accuracy in the testing environments; Interprets policies and procedures, including state and federal regulations; Ensures compliance with State and Clinical Laboratory Improvement Amendments (CLIA) federal requirements for clinical public health and environmental testing laboratories, as well as compliance with Centers for Disease Control (CDC) and National Institute of Health (NIH) safety requirements for a laboratory performing testing at Biosafety levels two (2) and three (3); Plans and directs the training of laboratory personnel; Prepares technical reports and budget recommendations; Provides technical input and contract review for outside contracts for laboratory services; Evaluates existing laboratory techniques and develops new or improved procedures; Conducts validation and verification studies of new methodologies and instrumentations; Working with City facility personnel, engineers, architects, and contractors to design, build, remodel, and maintain necessary facilities to house laboratory operations, including biocontainment facilities if necessary; Leads and directs the development, communication, and implementation of effective growth strategies; Implements and supervises quality assurance practices and procedures relating to laboratory operations and control activities; and, Performs other related duties as required. Placement within the salary range will be dependent upon factors such as qualifications, experience, and/or grant funding availability. T H E I D E A L C A N D I D A T E W I L L Have knowledge and experience in running a public health laboratory, including staffing, scheduling, fee structures and budgeting, technology, and testing; Have knowledge of the regulations governing the management and operations of a public health laboratory, auditing, and reviewing standards; and, Demonstrate the values of integrity, transparency, excellence, innovation, partnership and teamwork, as well as the ability to establish and maintain effective working relationships with staff, regulatory agencies, local officials, the ability to develop and promote a culture of quality customer services and ability to work across the Department to increase collective impact. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S A minimum of five years of progressively responsible public health laboratory experience, with a minimum o f three years in a management/supervisory capacity. A valid Laboratory Director License. A valid California State Public Health Microbiologist Certification. Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report required during onboarding if selected for position). Willingness and ability to work evenings, nights, weekends, holidays, on-call, and during emergencies as required. AND Applicants must meet one of the following options: Doctoral Degree in Microbiology, Chemical, Physical, Biological, or Clinical Laboratory Science. A Medical Doctor (MD) or Doctor of Osteopathy (DO) Degree. Held a position as a Laboratory Director or could have qualified as a "Laboratory Director" under regulations at 42 CFR 493.1415, published March 14, 1990 at 55 FR 9538 on or before February 28, 1992. On or before February 28, 1992, be qualified under CA State law to direct a public health laboratory to include 4 years of full time public health laboratory experience. SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment will close at 11:59PM PST, on Sunday, March 31, 2024 . T o be considered, applicants must submit a resume, cover letter, proof of Laboratory Director Licensure , and p roof of California State Public Health Microbiologist Certification in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927. E Q U A L O P P O R T U N I T Y The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927. For technical support with your governmentjobs.com application, please contact (855) 524-5627.Closing Date/Time: 3/31/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
DESCRIPTION T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles and just west of Orange County, Long Beach is the seventh-largest city in the State of California. Offering all the world-class amenities of a large metropolitan city, coupled with its strong sense of community and pride, Long Beach is one of the most vibrant communities in the country. The City has been referred to as the "Most Diverse City" in the country by USA Today and one of the "Best Communities for Young People" two years in a row. With its ideal location in Southern California, year-round comfortable climate, healthy business environment, and far-ranging cultural pursuits, the City is alive with activity. Long Beach is home to an abundance of cultural and recreational options. Expansive beaches, three marinas, five golf courses, the Aquarium of the Pacific, the Queen Mary, and the annual Grand Prix of Long Beach serve to draw 6.5 million visitors a year. The City's full-service commercial airport has preferred flight schedules, carriers, and overall accessibility that makes it the travel-friendly alternative to other Southern California airports. In addition, Los Angeles' rail transit system, the most used light rail system in the country, connects the city to the entire region. Long Beach continues to make significant investments in its parks, beaches, streets, and other amenities (including a new city hall) indicative of the financial stability and health of the City. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The Health and Human Services Department has more than 550 employees located in ten sites and seven bureaus - Communicable Disease and Emergency Response, Administration and Financial Services, Collective Impact, Community Health, Environmental Health, Housing Authority, and Homeless Services. It operates with a $170 million annual budget, 87% of which comes from Federal, State, County, and private funds. The mission of the Department is to "Improve the quality of life by promoting a safe and healthy community in which to live, work, and play." The Department values quality and excellence, innovation, teamwork, and diversity. EXAMPLES OF DUTIES T H E P O S I T I O N The Laboratory Services Officer is an at-will management position that reports to the Communicable Disease and Emergency Response Bureau Manager and manages the Laboratory Services Division. This position is responsible for the scientific and administrative direction of the Long Beach Public Health Laboratory to ensure effective and efficient services and compliance with established standards, rules, and regulations. The Division currently has a staff of 7, including a microbiologist supervisor. The Laboratory Services Officer position is located at the Main Health Department, 2525 Grand Avenue, Long Beach, CA 90815. Please note this position is eligible for a hybrid schedule upon successful completion of the probationary period per the City of Long Beach Hybrid Work policy. Specific duties include: Plans, organizes, and directs the programs of the Long Beach Public Health Laboratory; Serves as a resource and technical consultant to the City Health Officer, City staff, local physicians, and clinical and hospital laboratory personnel on microbiology testing, policy, laws, regulations, and services; Establishes and maintains sound working relationships with federal, state, and county agencies concerned with diagnosis, control, and prevention of communicable diseases and other illnesses of public health concern; Designs and develops laboratory services to meet the needs of new or proposed Health Department programs, including working with management to meet Department and division goals; Coordinates the work of the Lab with other Health Department bureaus/programs, including Environmental Health and Public Health Emergency Management, and with the activities of other City Departments and clinical and hospital laboratories requiring laboratory testing; Instructs and reviews the work of laboratory personnel and ensures quality and accuracy in the testing environments; Interprets policies and procedures, including state and federal regulations; Ensures compliance with State and Clinical Laboratory Improvement Amendments (CLIA) federal requirements for clinical public health and environmental testing laboratories, as well as compliance with Centers for Disease Control (CDC) and National Institute of Health (NIH) safety requirements for a laboratory performing testing at Biosafety levels two (2) and three (3); Plans and directs the training of laboratory personnel; Prepares technical reports and budget recommendations; Provides technical input and contract review for outside contracts for laboratory services; Evaluates existing laboratory techniques and develops new or improved procedures; Conducts validation and verification studies of new methodologies and instrumentations; Working with City facility personnel, engineers, architects, and contractors to design, build, remodel, and maintain necessary facilities to house laboratory operations, including biocontainment facilities if necessary; Leads and directs the development, communication, and implementation of effective growth strategies; Implements and supervises quality assurance practices and procedures relating to laboratory operations and control activities; and, Performs other related duties as required. Placement within the salary range will be dependent upon factors such as qualifications, experience, and/or grant funding availability. T H E I D E A L C A N D I D A T E W I L L Have knowledge and experience in running a public health laboratory, including staffing, scheduling, fee structures and budgeting, technology, and testing; Have knowledge of the regulations governing the management and operations of a public health laboratory, auditing, and reviewing standards; and, Demonstrate the values of integrity, transparency, excellence, innovation, partnership and teamwork, as well as the ability to establish and maintain effective working relationships with staff, regulatory agencies, local officials, the ability to develop and promote a culture of quality customer services and ability to work across the Department to increase collective impact. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S A minimum of five years of progressively responsible public health laboratory experience, with a minimum o f three years in a management/supervisory capacity. A valid Laboratory Director License. A valid California State Public Health Microbiologist Certification. Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report required during onboarding if selected for position). Willingness and ability to work evenings, nights, weekends, holidays, on-call, and during emergencies as required. AND Applicants must meet one of the following options: Doctoral Degree in Microbiology, Chemical, Physical, Biological, or Clinical Laboratory Science. A Medical Doctor (MD) or Doctor of Osteopathy (DO) Degree. Held a position as a Laboratory Director or could have qualified as a "Laboratory Director" under regulations at 42 CFR 493.1415, published March 14, 1990 at 55 FR 9538 on or before February 28, 1992. On or before February 28, 1992, be qualified under CA State law to direct a public health laboratory to include 4 years of full time public health laboratory experience. SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment will close at 11:59PM PST, on Sunday, March 31, 2024 . T o be considered, applicants must submit a resume, cover letter, proof of Laboratory Director Licensure , and p roof of California State Public Health Microbiologist Certification in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927. E Q U A L O P P O R T U N I T Y The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927. For technical support with your governmentjobs.com application, please contact (855) 524-5627.Closing Date/Time: 3/31/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The Department of Behavioral Health is seeking an Information Technology (IT)/Research and Evaluation (R&E) Senior Program Manager that is responsible for planning, organizing, and directing the IT and Research and Evaluation (R&E) programs within the Program Support Services division. The position requires working directly with the Business Applications Managers and Behavioral Health Informatics Manager to establish priority of services to meet the needs of the Department. Additionally, this position will work collaboratively with the County’s Innovation and Technology Department (ITD) and other applicable County IT and research departments. The IT/R&E Senior Program Manager is responsible for and oversees the Department’s Electronic Health Record system including: functionality, state mandated updates/revisions, network system equipment, hardware/software, IT budget, security, data governance, program outcomes, business/data analytics, and data warehouse. The incumbent will work directly with Departmental leadership teams that rely on the Electronic Health Record system such as Fiscal, Contracts, Compliance, Research and Evaluation, Human Resources, Payroll, and Quality Management. The IT/R&E Senior Program Manager supervises and evaluates subordinate managers assigned to each respective program unit, which includes conferring with staff and managers regarding operational matters in order to provide recommendations to the Executive Team regarding IT organizational and program needs. The incumbent will be required to participate in the investigation of disciplinary concerns as they arise including recommendations to the Department’s director for appropriate level of action. * Official Title : Behavioral Health Senior Program Manager For additional details, please refer to the Behavioral Health Senior Program Manager job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County is required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Statewide and national travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet BOTH the education and an experience requirement in ONE of the following two options: OPTION 1: EDUCATION: A Bachelor’s Degree from an accredited institution in Information Management, Management Information Systems, Information Technology, Computer Science, Data Analytics, Business Administration, Public Administration, or closely related field of study. -- AND-- EXPERIENCE 1: Four (4) years of management experience for a team of research/analytical professionals with responsibility for program evaluation; research; analytics; data intelligence strategies; data dashboards; reporting frameworks; data intelligence strategies; and data mining, marts or stratification. -OR- EXPERIENCE 2: Four (4) years of high-level management experience for a team of IT professionals in a large IT environment which includes experience in the following areas: Business Systems Analysis Technology-Based Feasibility Studies IT Policy Development and Implementation Business/Strategic Planning Personnel/Staff Management Evaluation and Implementation of Technology Solutions and Budget Preparation and Analysis (Qualifying experience must include a minimum of two (2) years of experience in second-level supervision (managing through subordinate supervisors and/or managers), personnel administration, operations, and budget/fiscal administration.) ------------------------------------------------------------------------------------------------------------------------------------------------------------------- OPTION 2: EDUCATION: A Master's Degree from an accredited institution in Information Management, Management Information Systems, Information Technology, Computer Science, Data Analytics, Business Administration, Public Administration, or closely related field of study. -- AND-- EXPERIENCE 1: Two (2) years of management experience for a team of research/analytical professionals with responsibility for program evaluation; research; analytics; data intelligence strategies; data dashboards; reporting frameworks; data intelligence strategies; and data mining, marts or stratification. -OR- EXPERIENCE 2: Two (2) years of high-level management experience for a team of IT professionals in a large IT environment which includes experience in the following areas: Business Systems Analysis Technology-Based Feasibility Studies IT Policy Development and Implementation Business/Strategic Planning Personnel/Staff Management Evaluation and Implementation of Technology Solutions and Budget Preparation and Analysis (Qualifying experience must include a minimum of one (1) year of experience in second-level supervision (managing through subordinate supervisors and/or managers), personnel administration, operations, and budget/fiscal administration.) Desired Qualifications The ideal candidate will be a seasoned manager with extensive IT and/or research experience as well as experience in the following areas: General healthcare IT Research and/or analytics in a healthcare environment Avatar Electronic Health Record Collaboration with applicable stakeholders Government work environment Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 3/29/2024 5:00 PM Pacific
Mar 17, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The Department of Behavioral Health is seeking an Information Technology (IT)/Research and Evaluation (R&E) Senior Program Manager that is responsible for planning, organizing, and directing the IT and Research and Evaluation (R&E) programs within the Program Support Services division. The position requires working directly with the Business Applications Managers and Behavioral Health Informatics Manager to establish priority of services to meet the needs of the Department. Additionally, this position will work collaboratively with the County’s Innovation and Technology Department (ITD) and other applicable County IT and research departments. The IT/R&E Senior Program Manager is responsible for and oversees the Department’s Electronic Health Record system including: functionality, state mandated updates/revisions, network system equipment, hardware/software, IT budget, security, data governance, program outcomes, business/data analytics, and data warehouse. The incumbent will work directly with Departmental leadership teams that rely on the Electronic Health Record system such as Fiscal, Contracts, Compliance, Research and Evaluation, Human Resources, Payroll, and Quality Management. The IT/R&E Senior Program Manager supervises and evaluates subordinate managers assigned to each respective program unit, which includes conferring with staff and managers regarding operational matters in order to provide recommendations to the Executive Team regarding IT organizational and program needs. The incumbent will be required to participate in the investigation of disciplinary concerns as they arise including recommendations to the Department’s director for appropriate level of action. * Official Title : Behavioral Health Senior Program Manager For additional details, please refer to the Behavioral Health Senior Program Manager job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County is required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Statewide and national travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet BOTH the education and an experience requirement in ONE of the following two options: OPTION 1: EDUCATION: A Bachelor’s Degree from an accredited institution in Information Management, Management Information Systems, Information Technology, Computer Science, Data Analytics, Business Administration, Public Administration, or closely related field of study. -- AND-- EXPERIENCE 1: Four (4) years of management experience for a team of research/analytical professionals with responsibility for program evaluation; research; analytics; data intelligence strategies; data dashboards; reporting frameworks; data intelligence strategies; and data mining, marts or stratification. -OR- EXPERIENCE 2: Four (4) years of high-level management experience for a team of IT professionals in a large IT environment which includes experience in the following areas: Business Systems Analysis Technology-Based Feasibility Studies IT Policy Development and Implementation Business/Strategic Planning Personnel/Staff Management Evaluation and Implementation of Technology Solutions and Budget Preparation and Analysis (Qualifying experience must include a minimum of two (2) years of experience in second-level supervision (managing through subordinate supervisors and/or managers), personnel administration, operations, and budget/fiscal administration.) ------------------------------------------------------------------------------------------------------------------------------------------------------------------- OPTION 2: EDUCATION: A Master's Degree from an accredited institution in Information Management, Management Information Systems, Information Technology, Computer Science, Data Analytics, Business Administration, Public Administration, or closely related field of study. -- AND-- EXPERIENCE 1: Two (2) years of management experience for a team of research/analytical professionals with responsibility for program evaluation; research; analytics; data intelligence strategies; data dashboards; reporting frameworks; data intelligence strategies; and data mining, marts or stratification. -OR- EXPERIENCE 2: Two (2) years of high-level management experience for a team of IT professionals in a large IT environment which includes experience in the following areas: Business Systems Analysis Technology-Based Feasibility Studies IT Policy Development and Implementation Business/Strategic Planning Personnel/Staff Management Evaluation and Implementation of Technology Solutions and Budget Preparation and Analysis (Qualifying experience must include a minimum of one (1) year of experience in second-level supervision (managing through subordinate supervisors and/or managers), personnel administration, operations, and budget/fiscal administration.) Desired Qualifications The ideal candidate will be a seasoned manager with extensive IT and/or research experience as well as experience in the following areas: General healthcare IT Research and/or analytics in a healthcare environment Avatar Electronic Health Record Collaboration with applicable stakeholders Government work environment Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 3/29/2024 5:00 PM Pacific
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Exempt Full Time, benefited position through 6/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $5,500.00 per month Location: Palm Desert Program Summary: The High School Equivalency Program (HEP) helps migratory and seasonal farmworkers (or children of such workers) who are 16 years of age or older and not currently enrolled in school to obtain the equivalent of a high school diploma and, subsequently, to gain employment or begin postsecondary education or training. CSUSB HEP offers participants high school equivalency test prep in Spanish and English, test registration and support, and resources to remove barriers for participants such as child care, transportation, and technology. The program also provides exposure to post-secondary pathways, support with applications and financial aid, job search assistance, and advising. Work Schedule Exempt. 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Director of CAMP and HEP, the Operations Manager will work independently to: • Responsible for planning and implementing all aspects of the HEP Program’s required and permissible services. • Work with on and off campus partners to develop and deliver an academic calendar of participant programming. • Coordinate services with external grant partners to reduce duplication of effort and ensure maximum support. • Coordinates student testing • Oversees resource allocation such as needs for child care, meal reimbursements, transportation, technology, etc. • Ensures all logistics including staff, space, parking, materials, rosters, etc., are in place prior to the start of each cohort. • Serve as liaison to sub-grantee to ensure that all scholars are receiving consistent coaching, advising, enrollment reviews, and progress reporting. • Provides monthly reports to Director and other stakeholders that highlights scholar progress. • Develop and maintain a CSUSB HEP Alumni network. • Maintain contact and track scholar progress from enrollment through graduation and beyond. • Support the completion of the interim, annual, and other reports, as required. • Participate in recruitment events. • Research, plan and deliver workshops, academic support sessions, cultural trips, college tours, and a residential summer program. • On-site Manager responsible for chaperoning on and off campus trips and residential summer program, requiring overnight stays, as needed. • Ensure that all data is up to date and accurate in the student data management system. • Provide oversight, evaluation and guidance to peer mentors, student assistants and volunteers. • Participation in community, institution, and other related events to publicize and recruit potential HEP scholars. • Actively participates in staff meetings, retreats, and professional development conferences; • Assists with the development of pre-college, summer bridge and first year curricula; • Assists with the development, hiring and oversight of staff and programming for academic year and summer programs; • Stays up to date on trends and processes in higher education, financial aid, and workforce development. • Travel throughout San Bernardino, Riverside and partnering Counties required; • Performs other duties as assigned. Minimum Qualifications Education: Bachelor’s Degree Required. Experience: Minimum of four year of experience in pre-college, higher education or other outreach programs. Experience understanding and interpreting the needs of economically disadvantaged, first-generation and ethnically diverse/multicultural student groups is required. Knowledge of community college and university admission regulations and procedures. Including, but not limited to: ability to interpret CSU A-G subject requirements, interpret high school/college transcripts, calculate grade point averages, and understand university admissions test Experience conducting outreach/recruitment and admission presentations and workshops at a college/university or similar setting is highly preferred. Other: California driver’s license and proof of insurance Bilingual in both English and Spanish and possess strong communication and presenting skills in both languages is required. Must possess strong knowledge of office procedures, methods, and practices and be detail oriented. Possess strong computer skills (Access Database, PPT, Outlook, MS Word, and Excel). Demonstrate the ability to write concise and well-written case notes, reports, summaries. Must foster a positive team environment. Ability to work with people with different workstyles to accomplish tasks and function well under pressure is essential. High degree of initiative and ability to work without constant supervision is required. Must be able to anticipate and adapt quickly to program and student needs to fulfill program objectives. Ability to multitask and produce high-quality results in a high-paced work environment is required. Some travel, evening and weekend work is required. Preferred Qualifications Master’s Degree Preferred CAMP/HEP Experience Preferred Experience working with migrant youth is highly desirable. Experience working with adult learners Prior experience in providing academic advising and coaching Personal experience overcoming barriers similar to those of the participants served by the CAMP Program is highly desired. Experience in assisting high school students with CSU application process is highly desirable. Knowledge of the financial aid application (FAFSA) process and CSUSN financial aid award process is highly desirable. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Sep 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Exempt Full Time, benefited position through 6/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $5,500.00 per month Location: Palm Desert Program Summary: The High School Equivalency Program (HEP) helps migratory and seasonal farmworkers (or children of such workers) who are 16 years of age or older and not currently enrolled in school to obtain the equivalent of a high school diploma and, subsequently, to gain employment or begin postsecondary education or training. CSUSB HEP offers participants high school equivalency test prep in Spanish and English, test registration and support, and resources to remove barriers for participants such as child care, transportation, and technology. The program also provides exposure to post-secondary pathways, support with applications and financial aid, job search assistance, and advising. Work Schedule Exempt. 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Director of CAMP and HEP, the Operations Manager will work independently to: • Responsible for planning and implementing all aspects of the HEP Program’s required and permissible services. • Work with on and off campus partners to develop and deliver an academic calendar of participant programming. • Coordinate services with external grant partners to reduce duplication of effort and ensure maximum support. • Coordinates student testing • Oversees resource allocation such as needs for child care, meal reimbursements, transportation, technology, etc. • Ensures all logistics including staff, space, parking, materials, rosters, etc., are in place prior to the start of each cohort. • Serve as liaison to sub-grantee to ensure that all scholars are receiving consistent coaching, advising, enrollment reviews, and progress reporting. • Provides monthly reports to Director and other stakeholders that highlights scholar progress. • Develop and maintain a CSUSB HEP Alumni network. • Maintain contact and track scholar progress from enrollment through graduation and beyond. • Support the completion of the interim, annual, and other reports, as required. • Participate in recruitment events. • Research, plan and deliver workshops, academic support sessions, cultural trips, college tours, and a residential summer program. • On-site Manager responsible for chaperoning on and off campus trips and residential summer program, requiring overnight stays, as needed. • Ensure that all data is up to date and accurate in the student data management system. • Provide oversight, evaluation and guidance to peer mentors, student assistants and volunteers. • Participation in community, institution, and other related events to publicize and recruit potential HEP scholars. • Actively participates in staff meetings, retreats, and professional development conferences; • Assists with the development of pre-college, summer bridge and first year curricula; • Assists with the development, hiring and oversight of staff and programming for academic year and summer programs; • Stays up to date on trends and processes in higher education, financial aid, and workforce development. • Travel throughout San Bernardino, Riverside and partnering Counties required; • Performs other duties as assigned. Minimum Qualifications Education: Bachelor’s Degree Required. Experience: Minimum of four year of experience in pre-college, higher education or other outreach programs. Experience understanding and interpreting the needs of economically disadvantaged, first-generation and ethnically diverse/multicultural student groups is required. Knowledge of community college and university admission regulations and procedures. Including, but not limited to: ability to interpret CSU A-G subject requirements, interpret high school/college transcripts, calculate grade point averages, and understand university admissions test Experience conducting outreach/recruitment and admission presentations and workshops at a college/university or similar setting is highly preferred. Other: California driver’s license and proof of insurance Bilingual in both English and Spanish and possess strong communication and presenting skills in both languages is required. Must possess strong knowledge of office procedures, methods, and practices and be detail oriented. Possess strong computer skills (Access Database, PPT, Outlook, MS Word, and Excel). Demonstrate the ability to write concise and well-written case notes, reports, summaries. Must foster a positive team environment. Ability to work with people with different workstyles to accomplish tasks and function well under pressure is essential. High degree of initiative and ability to work without constant supervision is required. Must be able to anticipate and adapt quickly to program and student needs to fulfill program objectives. Ability to multitask and produce high-quality results in a high-paced work environment is required. Some travel, evening and weekend work is required. Preferred Qualifications Master’s Degree Preferred CAMP/HEP Experience Preferred Experience working with migrant youth is highly desirable. Experience working with adult learners Prior experience in providing academic advising and coaching Personal experience overcoming barriers similar to those of the participants served by the CAMP Program is highly desired. Experience in assisting high school students with CSU application process is highly desirable. Knowledge of the financial aid application (FAFSA) process and CSUSN financial aid award process is highly desirable. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Sep 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Behavioral Health Senior Program Manager. Incumbents report directly to the Department of Behavioral Health Deputy Director of Administrative Services and are responsible for the performance, planning, organization, and administration of the Audits, Claims, Financial Reporting & Support, Contracts Development & Procurement, and Fiscal Services units within Administrative Services division. Behavioral Health Senior Program Managers are responsible for developing and implementing processes & procedures, coordinating and reviewing assignments & work products, auditing and monitoring outcomes and results, generating ad hoc information and reports, responding to internal and external inquiries, and acting as liaison in meetings with other county departments, community based organizations/agencies, State and/or Federal agencies/departments. Incumbents will work directly with the leadership teams within the department pertinent to these processes such as Audits, Claims, Financial Reporting, Fiscal, Contracts, Compliance, Human Resources, Payroll, Procurement and Quality Management, and Research and Evaluation. Incumbents are required to supervise and evaluate the Administrative Managers assigned to their units. This includes providing feedback, input, recommendations, and guidance on their work performance and unit needs and participating in the investigation of disciplinary concerns as they arise including recommendations to the Department’s Director through oversight of their Deputy Director for appropriate level of action. For additional details, please refer to the Behavioral Health Senior Program Manager job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies currently exist in multiple Administrative Services units; please indicate your availability for referral to each unit in the Supplemental Questionnaire. Contract & Fiscal Administration: This position will oversee the Contracts Development and Procurement, and Fiscal Services units. Contracts Development and Procurement facilitates, develops, and processes solicitations/requests for proposals, applications or qualifications for human services; processes various contracts, plans, grant applications, State contracts, grants and related agreements; procures/purchases goods and services for direct services support and general business operations; provides administrative coordination and liaison support. Fiscal Services provides accounts payable and receivable services; community-based organizations/contracted providers/vendors partner support; cost allocations, position controls and special projects. Financial Reporting and Data Management Services: This position will oversee the Audits, Claims, and Financial Reporting & Support units. Audits, Claims, Financial Reporting & Support performs post contract fiscal audit to validate subrecipients’ contract compliance and accuracy of the costs claimed to DBH; submits ongoing funding claims for Mental Health (MH) and Substance Use Disorder (SUD) services; completes annual reports for MH and SUD services; provide administrative support to Program; develops and monitors budgets. The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County is required and employees will be required to make provisions for such transportation. Must possess and maintain a valid California driver license and proof of automobile liability insurance for the individual providing the transportation. Statewide and national travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet BOTH the education and experience requirements in ONE of the following two options: OPTION 1: EDUCATION: A completed Bachelor’s degree obtained from an accredited institution in accounting, auditing, economics, business/public administration, or closely related field of study. -- AND-- EXPERIENCE: Four (4) years of management experience including management of multiple levels of teams that include multiple disciplines. Qualifying experience must include a minimum of two (2) years of experience as second-level supervisor (management through subordinate supervisors and/or managers) in personnel administration, operations, audits, budget/fiscal administration, claims, financial reporting, contract development, procurement and/or data analysis and management in complex systems of care. Note: Qualifying degree or coursework must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. ------------------------------------------------------------------------------------------------------------------------------------------------------------------- OPTION 2: EDUCATION: A completed Master’s degree obtained from an accredited institution in accounting, auditing, economics, business/public administration, or closely related field of study. -- AND-- EXPERIENCE: Two (2) years of management experience including management of multiple levels of teams that include multiple disciplines . Qualifying experience must include a minimum of one (1) year of experience as second-level supervision (managing through subordinate supervisors and/or managers) in personnel administration, operations, audits,budget/fiscal administration, claims, financial reporting, contract development, procurement and/or data analysis and management in complex systems of care. Note: Qualifying degree or coursework must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Desired Qualifications The ideal candidate will be a seasoned manager with extensive experience in public behavioral health administration. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 4/5/2024 5:00 PM Pacific
Mar 24, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Behavioral Health Senior Program Manager. Incumbents report directly to the Department of Behavioral Health Deputy Director of Administrative Services and are responsible for the performance, planning, organization, and administration of the Audits, Claims, Financial Reporting & Support, Contracts Development & Procurement, and Fiscal Services units within Administrative Services division. Behavioral Health Senior Program Managers are responsible for developing and implementing processes & procedures, coordinating and reviewing assignments & work products, auditing and monitoring outcomes and results, generating ad hoc information and reports, responding to internal and external inquiries, and acting as liaison in meetings with other county departments, community based organizations/agencies, State and/or Federal agencies/departments. Incumbents will work directly with the leadership teams within the department pertinent to these processes such as Audits, Claims, Financial Reporting, Fiscal, Contracts, Compliance, Human Resources, Payroll, Procurement and Quality Management, and Research and Evaluation. Incumbents are required to supervise and evaluate the Administrative Managers assigned to their units. This includes providing feedback, input, recommendations, and guidance on their work performance and unit needs and participating in the investigation of disciplinary concerns as they arise including recommendations to the Department’s Director through oversight of their Deputy Director for appropriate level of action. For additional details, please refer to the Behavioral Health Senior Program Manager job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies currently exist in multiple Administrative Services units; please indicate your availability for referral to each unit in the Supplemental Questionnaire. Contract & Fiscal Administration: This position will oversee the Contracts Development and Procurement, and Fiscal Services units. Contracts Development and Procurement facilitates, develops, and processes solicitations/requests for proposals, applications or qualifications for human services; processes various contracts, plans, grant applications, State contracts, grants and related agreements; procures/purchases goods and services for direct services support and general business operations; provides administrative coordination and liaison support. Fiscal Services provides accounts payable and receivable services; community-based organizations/contracted providers/vendors partner support; cost allocations, position controls and special projects. Financial Reporting and Data Management Services: This position will oversee the Audits, Claims, and Financial Reporting & Support units. Audits, Claims, Financial Reporting & Support performs post contract fiscal audit to validate subrecipients’ contract compliance and accuracy of the costs claimed to DBH; submits ongoing funding claims for Mental Health (MH) and Substance Use Disorder (SUD) services; completes annual reports for MH and SUD services; provide administrative support to Program; develops and monitors budgets. The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County is required and employees will be required to make provisions for such transportation. Must possess and maintain a valid California driver license and proof of automobile liability insurance for the individual providing the transportation. Statewide and national travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet BOTH the education and experience requirements in ONE of the following two options: OPTION 1: EDUCATION: A completed Bachelor’s degree obtained from an accredited institution in accounting, auditing, economics, business/public administration, or closely related field of study. -- AND-- EXPERIENCE: Four (4) years of management experience including management of multiple levels of teams that include multiple disciplines. Qualifying experience must include a minimum of two (2) years of experience as second-level supervisor (management through subordinate supervisors and/or managers) in personnel administration, operations, audits, budget/fiscal administration, claims, financial reporting, contract development, procurement and/or data analysis and management in complex systems of care. Note: Qualifying degree or coursework must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. ------------------------------------------------------------------------------------------------------------------------------------------------------------------- OPTION 2: EDUCATION: A completed Master’s degree obtained from an accredited institution in accounting, auditing, economics, business/public administration, or closely related field of study. -- AND-- EXPERIENCE: Two (2) years of management experience including management of multiple levels of teams that include multiple disciplines . Qualifying experience must include a minimum of one (1) year of experience as second-level supervision (managing through subordinate supervisors and/or managers) in personnel administration, operations, audits,budget/fiscal administration, claims, financial reporting, contract development, procurement and/or data analysis and management in complex systems of care. Note: Qualifying degree or coursework must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Desired Qualifications The ideal candidate will be a seasoned manager with extensive experience in public behavioral health administration. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 4/5/2024 5:00 PM Pacific