Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 21 - Supervisory Management We are excited to announce that Contra Costa County is seeking to fill three (3) Network Administrator I vacancies. One (1) position is in the Department of Information Technology and two (2) positions are in Health Services. Why join the Contra Costa County Department of Information Technology? The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. As a Network Administrator I within the Department of Information Technology, you will play a pivotal role in supporting the Apple device ecosystem and assisting end users, including elected officials, who work in a fast-paced environment. Your responsibilities will include administering, monitoring, and maintaining systems specific to Apple devices, contributing to the implementation of innovative IT infrastructure projects, and collaborating with cross-functional teams to enhance overall efficiency and security within this specialized environment. Your expertise and dedication will directly contribute to the success of our department's mission and the County's technological advancement. What you will typically be responsible for when assigned to DoIT: Apple Device Support: Provide technical assistance to Apple users, ensuring smooth operations Administer MDM Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Maintain Data Security: Enforce security protocols to safeguard sensitive information Documentation: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting Why join the Contra Costa County Health Services Department? Contra Costa Health Services includes a Health Plan, Public Health, Hazardous Materials, Environmental Health, Housing Homeless and Health, Regional Medical Center, Behavioral Health, Emergency Management Services and a full complement of ambulatory care sites including school-based services. The Contra Costa Health Department has two (2) excellent career opportunities for Network Administrator I positions assigned primarily to the Health Services Information Technology (HSIT) division located in either Concord or Martinez, CA. What you will typically be responsible for when assigned to Health Services Department: You will be responsible for systems in our data centers including servers, storage, backups, virtualization platforms, and provide servers for our customers You will deploy virtual desktop infrastructure systems as part of a team You will work directly with end users, supervisors, and key stakeholders You will use Microsoft System Center Configuration Manager to manage system updates and software installations Both departments are looking for someone who is: Flexible: Adapts adeptly to changing tech landscapes Collaborative: Openly and effectively collaborates with the team Analytical: Demonstrates strong problem-solving skills for swift resolutions Dedicated: Commits to ensuring seamless system performance Articulate: Able to communicate clearly and professionally both verbally and in writing Customer Focused : Demonstrates empathy in handling customer needs Dedicated: Shows initiative and follow through A few reasons you might love this job: Critical System Enhancement: Play a pivotal role in elevating essential IT infrastructure, supporting public services Skill Growth: Opportunities for continuous learning and professional development Collaborative Environment: Work with a supportive team that values knowledge-sharing A few challenges you might face in this job: Multi-Site Coordination: Overseeing IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: Navigating rapid technology changes to maintain up-to-date systems Security-Accessibility Balance: Safeguarding public-facing systems while ensuring user-friendly access Schedule: You may be required to work after regular business hours Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. Minimum Qualifications Education: Possession of a Bachelor's degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Three (3) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization and cloud. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of four years. Desirable qualifications when assigned to DoIT: Apple Device Support: Deep understanding of Apple device ecosystem JAMF PRO Experience: Knowledge of JAMF PRO MDM platform and operations Cloud Expertise: Proficiency in AWS, Azure, or other cloud technologies Desirable qualifications when assigned to Health Services Department: Certifications in the areas we are hiring for iGel, Citrix, Windows, SCCM, VMware Experience supporting end users Experience configuring and supporting Windows servers as desktop platforms Selection Process Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 4/7/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
The Position Bargaining Unit: Local 21 - Supervisory Management We are excited to announce that Contra Costa County is seeking to fill three (3) Network Administrator I vacancies. One (1) position is in the Department of Information Technology and two (2) positions are in Health Services. Why join the Contra Costa County Department of Information Technology? The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. As a Network Administrator I within the Department of Information Technology, you will play a pivotal role in supporting the Apple device ecosystem and assisting end users, including elected officials, who work in a fast-paced environment. Your responsibilities will include administering, monitoring, and maintaining systems specific to Apple devices, contributing to the implementation of innovative IT infrastructure projects, and collaborating with cross-functional teams to enhance overall efficiency and security within this specialized environment. Your expertise and dedication will directly contribute to the success of our department's mission and the County's technological advancement. What you will typically be responsible for when assigned to DoIT: Apple Device Support: Provide technical assistance to Apple users, ensuring smooth operations Administer MDM Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Maintain Data Security: Enforce security protocols to safeguard sensitive information Documentation: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting Why join the Contra Costa County Health Services Department? Contra Costa Health Services includes a Health Plan, Public Health, Hazardous Materials, Environmental Health, Housing Homeless and Health, Regional Medical Center, Behavioral Health, Emergency Management Services and a full complement of ambulatory care sites including school-based services. The Contra Costa Health Department has two (2) excellent career opportunities for Network Administrator I positions assigned primarily to the Health Services Information Technology (HSIT) division located in either Concord or Martinez, CA. What you will typically be responsible for when assigned to Health Services Department: You will be responsible for systems in our data centers including servers, storage, backups, virtualization platforms, and provide servers for our customers You will deploy virtual desktop infrastructure systems as part of a team You will work directly with end users, supervisors, and key stakeholders You will use Microsoft System Center Configuration Manager to manage system updates and software installations Both departments are looking for someone who is: Flexible: Adapts adeptly to changing tech landscapes Collaborative: Openly and effectively collaborates with the team Analytical: Demonstrates strong problem-solving skills for swift resolutions Dedicated: Commits to ensuring seamless system performance Articulate: Able to communicate clearly and professionally both verbally and in writing Customer Focused : Demonstrates empathy in handling customer needs Dedicated: Shows initiative and follow through A few reasons you might love this job: Critical System Enhancement: Play a pivotal role in elevating essential IT infrastructure, supporting public services Skill Growth: Opportunities for continuous learning and professional development Collaborative Environment: Work with a supportive team that values knowledge-sharing A few challenges you might face in this job: Multi-Site Coordination: Overseeing IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: Navigating rapid technology changes to maintain up-to-date systems Security-Accessibility Balance: Safeguarding public-facing systems while ensuring user-friendly access Schedule: You may be required to work after regular business hours Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. Minimum Qualifications Education: Possession of a Bachelor's degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Three (3) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization and cloud. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of four years. Desirable qualifications when assigned to DoIT: Apple Device Support: Deep understanding of Apple device ecosystem JAMF PRO Experience: Knowledge of JAMF PRO MDM platform and operations Cloud Expertise: Proficiency in AWS, Azure, or other cloud technologies Desirable qualifications when assigned to Health Services Department: Certifications in the areas we are hiring for iGel, Citrix, Windows, SCCM, VMware Experience supporting end users Experience configuring and supporting Windows servers as desktop platforms Selection Process Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 4/7/2024 11:59 PM Pacific
Our Pulse Network Engineer performs a variety of complex tasks in analysis, design, testing, installation, monitoring, integration and maintenance, and maintaining the health and security of all network services and associated systems of the broadband network. This position is responsible for the design, configuration, operation, enhancement, and troubleshooting of a large, complex city government enterprise network and advanced broadband-based Triple Play services network and other networks such as GPON, Carrier Ethernet, MPLS, and DWDM networks. The salary range for this position is $75,000 - $98,891 annually with a hiring range of $75,000 - $86,072 annually , depending on qualifications and experience. This opportunity will be available until the position is filled, with a first reading of resumes on Monday, March 25, 2024. A current resume is required, and a cover letter is preferred. Pulse is a trusted local utility committed to connecting the Loveland community. We provide reliable connections our residents need, backed by exceptional customer service and fair rates. Established in 2018, Pulse is an investment in our local economy. We are continuing to build our Pulse team and looking for talented people to make our vision a reality for all of Loveland. We are looking for innovative, creative and passionate staff members that are excited to be a part of our journey. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Perform extensive design, configuration, deployment, management, maintenance and troubleshooting in GPON and Active Ethernet fiber optic switching technologies, OLTs, ONTs, various wireless technologies (such as WiFi, WiMax and PTP Microwave), switches and routers, firewalls, VPN concentrators, and servers. Translate customer requirements into feasible solutions and work with teammates and cross-functional teams to design, plan, communicate, and implement those solutions. Plan and design local and wide area data and voice (converged network) communications connectivity. Maintain the health and operations of all networks, servers, and services. Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating on network optimization. Document network problems and resolution for future reference. Review, research, and resolve complex problems relating to network and server installation, integration, security, configuration, and monitoring. Participate in an on-call rotation to support the network operations center and technical service representatives. Develop and document system standards and provide documentation of all new and existing logical and physical networks and infrastructure. Review and monitor connectivity, project development, adherence to networking standards, and thorough testing produced by network contractors, vendors, and staff for quality control. Upgrade network hardware and software components as required. Design, analyze and manage enterprise network including installation, maintenance, and security of LAN/WAN. Assist with routing and switching configurations changes as part of day-to-day operational support or planned/engineered changes Other Job Functions Serve as a liaison with outside vendors, local key accounts, and service providers on technical issues relating to networking equipment, servers, transport, and connectivity. Complete special projects as assigned. Provide technical support to colleagues within engineering and network operations. Upgrades network hardware and software components as required. Participates in various network projects in the areas of project engineering, scheduling, equipment upgrades and copper or fiber optics installation. Assists with research, evaluation and implementation of new network technologies and tools. Assists with maintaining technical standards for network operations. Creation of network documentation and diagrams. Work with regional partners in solution-oriented approaches. Performs other duties as assigned. Qualifications Education: 4 Year / Bachelor's Degree in Computer Science, Information Technology, Data Communications or related field. An equivalent combination of education and or experience may substitute for education requirements on a year for year basis. Experience: 3 years as a Network Engineer, Network Administrator, Systems Engineer, or working as an engineer in an ISP or network operations environment. Certifications Must possess a valid driver's license. Preferred: Current certification in Cisco, Juniper and/or Nokia Knowledge, Skills, and Abilities Knowledge of ISP, WAN, or similar network environment Experience with configuring and managing routers, layer 2/3 switches, and wireless devices (access points, stations and PTP equipment) Experience with GPON, Active Ethernet, OLTs, and FTTP hardware Knowledge of and experience with the following: Advanced network protocols such as ARP, IPv4/v6, ICMPv4/v6, OSPFv2/v3, DHCPv4/v6, DNS, NAT, and QoS Network loop prevention, load balancing and redundant services such as SVI, VTP, RSTP, VRRP, SRRP, GLBP, Multi-Chassis sync, iBGP/eBGP tuning attributes Advanced layer 2/3 network services such VPLS, VRF/VPRN, Classes of Services, and Service Flow Through provisioning) Transport and access technologies including MPLS, IPSEC/GRE, MEF Carrier Ethernet, DWDM VoIP technology and industry standards such as SIP, MGCP and PSTN call routing Intermediate to advanced experience in a Linux server environment. Trouble Ticketing or Incident Management system. Network management and monitoring systems. Basic scripting experience in BASH, perl, PowerShell, VBScript or python. Wireless networks, such as 802. 11a/b/g/n WiFi, PtP, or mesh. Services and protocols, including SNMP, SYSLOG, BGP, OSPF, MySQL, DNS and DHCP Servers. Thorough understanding of TCP/IP and Ethernet. Strong technical and analytical, and communication skills. Analyze data, solve problems, and develop logical solutions. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check. Management Level / Job Level: This position has no Supervisory or Management Responsibilities.
Mar 15, 2024
Full Time
Our Pulse Network Engineer performs a variety of complex tasks in analysis, design, testing, installation, monitoring, integration and maintenance, and maintaining the health and security of all network services and associated systems of the broadband network. This position is responsible for the design, configuration, operation, enhancement, and troubleshooting of a large, complex city government enterprise network and advanced broadband-based Triple Play services network and other networks such as GPON, Carrier Ethernet, MPLS, and DWDM networks. The salary range for this position is $75,000 - $98,891 annually with a hiring range of $75,000 - $86,072 annually , depending on qualifications and experience. This opportunity will be available until the position is filled, with a first reading of resumes on Monday, March 25, 2024. A current resume is required, and a cover letter is preferred. Pulse is a trusted local utility committed to connecting the Loveland community. We provide reliable connections our residents need, backed by exceptional customer service and fair rates. Established in 2018, Pulse is an investment in our local economy. We are continuing to build our Pulse team and looking for talented people to make our vision a reality for all of Loveland. We are looking for innovative, creative and passionate staff members that are excited to be a part of our journey. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Perform extensive design, configuration, deployment, management, maintenance and troubleshooting in GPON and Active Ethernet fiber optic switching technologies, OLTs, ONTs, various wireless technologies (such as WiFi, WiMax and PTP Microwave), switches and routers, firewalls, VPN concentrators, and servers. Translate customer requirements into feasible solutions and work with teammates and cross-functional teams to design, plan, communicate, and implement those solutions. Plan and design local and wide area data and voice (converged network) communications connectivity. Maintain the health and operations of all networks, servers, and services. Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating on network optimization. Document network problems and resolution for future reference. Review, research, and resolve complex problems relating to network and server installation, integration, security, configuration, and monitoring. Participate in an on-call rotation to support the network operations center and technical service representatives. Develop and document system standards and provide documentation of all new and existing logical and physical networks and infrastructure. Review and monitor connectivity, project development, adherence to networking standards, and thorough testing produced by network contractors, vendors, and staff for quality control. Upgrade network hardware and software components as required. Design, analyze and manage enterprise network including installation, maintenance, and security of LAN/WAN. Assist with routing and switching configurations changes as part of day-to-day operational support or planned/engineered changes Other Job Functions Serve as a liaison with outside vendors, local key accounts, and service providers on technical issues relating to networking equipment, servers, transport, and connectivity. Complete special projects as assigned. Provide technical support to colleagues within engineering and network operations. Upgrades network hardware and software components as required. Participates in various network projects in the areas of project engineering, scheduling, equipment upgrades and copper or fiber optics installation. Assists with research, evaluation and implementation of new network technologies and tools. Assists with maintaining technical standards for network operations. Creation of network documentation and diagrams. Work with regional partners in solution-oriented approaches. Performs other duties as assigned. Qualifications Education: 4 Year / Bachelor's Degree in Computer Science, Information Technology, Data Communications or related field. An equivalent combination of education and or experience may substitute for education requirements on a year for year basis. Experience: 3 years as a Network Engineer, Network Administrator, Systems Engineer, or working as an engineer in an ISP or network operations environment. Certifications Must possess a valid driver's license. Preferred: Current certification in Cisco, Juniper and/or Nokia Knowledge, Skills, and Abilities Knowledge of ISP, WAN, or similar network environment Experience with configuring and managing routers, layer 2/3 switches, and wireless devices (access points, stations and PTP equipment) Experience with GPON, Active Ethernet, OLTs, and FTTP hardware Knowledge of and experience with the following: Advanced network protocols such as ARP, IPv4/v6, ICMPv4/v6, OSPFv2/v3, DHCPv4/v6, DNS, NAT, and QoS Network loop prevention, load balancing and redundant services such as SVI, VTP, RSTP, VRRP, SRRP, GLBP, Multi-Chassis sync, iBGP/eBGP tuning attributes Advanced layer 2/3 network services such VPLS, VRF/VPRN, Classes of Services, and Service Flow Through provisioning) Transport and access technologies including MPLS, IPSEC/GRE, MEF Carrier Ethernet, DWDM VoIP technology and industry standards such as SIP, MGCP and PSTN call routing Intermediate to advanced experience in a Linux server environment. Trouble Ticketing or Incident Management system. Network management and monitoring systems. Basic scripting experience in BASH, perl, PowerShell, VBScript or python. Wireless networks, such as 802. 11a/b/g/n WiFi, PtP, or mesh. Services and protocols, including SNMP, SYSLOG, BGP, OSPF, MySQL, DNS and DHCP Servers. Thorough understanding of TCP/IP and Ethernet. Strong technical and analytical, and communication skills. Analyze data, solve problems, and develop logical solutions. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check. Management Level / Job Level: This position has no Supervisory or Management Responsibilities.
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Network Specialist I-VI Army 17C, 18E, 25B, 25D, 25N, 25U, 25W, 25X, 35T, 255A, 255N, 255S, 255Z, 26A, 26B, 26Z Network Specialist I-VI Navy CT, CTM, CTN, CTT, ET, IT, ITS, 181X, 182X, 681X, 682X, 781X, 782X Network Specialist I-VI Coast Guard IT, CYB10, CYB11, ISM Network Specialist I-VI Marine Corps 0631, 0639, 0699, 1711, 1721, 1799, 2611, 2612, 2613, 2659, 5974, 6694, 0605, 0620, 0630, 0670 Network Specialist I-VI Air Force 1B4X1, 1D7X1, 1N2X1, 3D0X2, 3D0X3, 3D1X1, 3D1X2, 3D1X7, 17C0, 17DX, 17SX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Gaylon Williams, (512) 389-4554 PHYSICAL WORK ADDRESS: TPWD Information Technology, 4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION: This position performs complex (journey-level) network systems work. Works in a large, de-centralized network environment within a geographically diverse infrastructure supporting local and remote systems and users. Collaborates on design, configuration, and deployment of network infrastructure components for core and extended networks ensuring adherence to industry best practices and security standards. Diagnose and resolve Tier-1 and Tier-2 Helpdesk-initiated network problems using various tools and techniques. Collaborate with other IT teams to investigate and resolve complex network issues, ensuring minimal disruption to operations. Develop and maintain accurate network documentation, including network diagrams, configurations, and standard operating procedures. Keep documentation up to date with network changes and improvements. Utilize network monitoring tools to proactively identify performance bottlenecks, capacity constraints, and security vulnerabilities. Implement optimizations to improve network efficiency and reliability. Participate in network-related projects, providing technical expertise and guidance. Propose and implement new technologies to enhance the network. Identify opportunities for network improvement and innovation. Collaborate with cross-functional teams to ensure successful project implementation within defined timelines and objectives. Attends IT related seminars and stays abreast of current open systems and network technology. Works under general supervision with moderate latitude for the exercise of independent judgment. Participates with afterhours on-call team scheduling. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Two-year associate degree in a technical field of study or technical/vocational certification in networking engineering, administration, design or information systems. Experience: Two years of full-time experience in direct and relevant network management, engineering, design or administration. ACCEPTABLE SUBSTITUTIONS Education: Four or more years of relevant contiguous service, project management or billing administration may substitute for technical certification or sixty semester hours of education. Experience: Four or more years of network administrator or project management, gained through internships, entry-level positions, or project-related tasks can offset educational requirements by one year. PREFERRED QUALIFICATIONS Education: Four-year Bachelor of Science degree from an accredited college or university in a technical or technology-related field related to Computer Science or Information Systems. Experience: Five-years of full time direct and relevant experience in network management, engineering, design, or administration Licensure: Valid Cisco Certified Network Associate (CCNA) or equivalent and/or CompTIA Network Plus certification. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Cisco IOS commands and system architectures. Knowledge of Cisco router and switch hardware including ISR/ASR and Catalyst families. Knowledge of Meraki series of devices including MR, MG, MS, and MX families. Knowledge of the relationship between network devices, configuration, traffic flow and security. Knowledge of switching protocols and architectures such as VLANs, STP, layer2 and 3 switching, and fiber channel. Knowledge of ACL/access-list, policy/class-mapping. Knowledge of router protocols like EIGRP, OSPF, MPLS and BGP. Knowledge of feature and service-related protocols such as HSRP, GLBP, IRDP, NAT, SNMP, SYSLOG, NTP, DHCP, DNS, CDP, DNS, TFTP and FTP. Knowledge of Cisco IP stacked and managed distribution and access switches. Knowledge of VoIP network implementation, network assessment and configuration. Knowledge of network management tools like Solar Winds or Infoblox. Knowledge of AAA Architecture standards such as TACACS+, RADIUS, ISE, and Cisco ACS. Skill in the configuration, use and troubleshooting of infrastructure protocols such as TCP, IP, SNMP, SMTP, SMB, DHCP and EIGRP. Skill in performing deep packet inspection for troubleshooting application performance issues. Skill in using logic and reasoning to identify the strengths and weaknesses of solutions, conclusions, and approaches to problems. Skill in the implementation, optimization, troubleshooting and documentation of LAN/WAN networking systems. Skill in L2/L3 Switching Technology Administration including creating and managing VLANs, Port security, STP, Inter-VLAN routing, LAN security, spanning tree features and link aggregation. Skill in managing and supporting wireless technologies such as LTE cellular and 802.11x protocols. Skill in using Microsoft Project, Microsoft Visio, and office tools to create procedural, technical and configuration documentation. Skill in assessing the need for, engineering and implementing network infrastructure or network security technologies. Skill in deploying or decommissioning core infrastructure devices such as routers and switches used to communicate with data centers, other state agencies or external customers. Ability to create detailed network diagrams detailing operation, logic, and traffic flow. Ability to review, analysis and interpretation of ACL and firewall rules and the impact network behavior. Ability to participate in the design and planning aspects of the enterprises' network infrastructure. Ability to work independently and be a self-starter prioritizing tasks, managing multiple priorities in a fast-paced environment. Ability to manage multiple tasks and projects simultaneously. Ability to be effectively managing daily workload responsibilities to timely meet division goals. Ability to have strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Ability to create clear, concise, and complete procedural, technical and configuration-related documentation. Ability to communicate effectively to various technical and non-technical stakeholders using written and verbal presentations. WORKING CONDITIONS Required to work from 8:00 am to 5:00 pm, Monday through Friday; alternative work schedules may be available. This position is suitable to telework three days per week and the candidate may be allowed to telework with supervisor approval. Must conform to TPWD dress and grooming standards, work rules, and safety procedures. May be required to operate a state vehicle. Non-smoking environment in State buildings and vehicles. Required to pass a national fingerprint-based background check prior to employment offer. Potential candidates will be responsible for expenses related to the background check. Required to travel 5% with possible overnight stay. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Apr 4, 2024, 11:59:00 PM
Mar 22, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Network Specialist I-VI Army 17C, 18E, 25B, 25D, 25N, 25U, 25W, 25X, 35T, 255A, 255N, 255S, 255Z, 26A, 26B, 26Z Network Specialist I-VI Navy CT, CTM, CTN, CTT, ET, IT, ITS, 181X, 182X, 681X, 682X, 781X, 782X Network Specialist I-VI Coast Guard IT, CYB10, CYB11, ISM Network Specialist I-VI Marine Corps 0631, 0639, 0699, 1711, 1721, 1799, 2611, 2612, 2613, 2659, 5974, 6694, 0605, 0620, 0630, 0670 Network Specialist I-VI Air Force 1B4X1, 1D7X1, 1N2X1, 3D0X2, 3D0X3, 3D1X1, 3D1X2, 3D1X7, 17C0, 17DX, 17SX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Gaylon Williams, (512) 389-4554 PHYSICAL WORK ADDRESS: TPWD Information Technology, 4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION: This position performs complex (journey-level) network systems work. Works in a large, de-centralized network environment within a geographically diverse infrastructure supporting local and remote systems and users. Collaborates on design, configuration, and deployment of network infrastructure components for core and extended networks ensuring adherence to industry best practices and security standards. Diagnose and resolve Tier-1 and Tier-2 Helpdesk-initiated network problems using various tools and techniques. Collaborate with other IT teams to investigate and resolve complex network issues, ensuring minimal disruption to operations. Develop and maintain accurate network documentation, including network diagrams, configurations, and standard operating procedures. Keep documentation up to date with network changes and improvements. Utilize network monitoring tools to proactively identify performance bottlenecks, capacity constraints, and security vulnerabilities. Implement optimizations to improve network efficiency and reliability. Participate in network-related projects, providing technical expertise and guidance. Propose and implement new technologies to enhance the network. Identify opportunities for network improvement and innovation. Collaborate with cross-functional teams to ensure successful project implementation within defined timelines and objectives. Attends IT related seminars and stays abreast of current open systems and network technology. Works under general supervision with moderate latitude for the exercise of independent judgment. Participates with afterhours on-call team scheduling. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Two-year associate degree in a technical field of study or technical/vocational certification in networking engineering, administration, design or information systems. Experience: Two years of full-time experience in direct and relevant network management, engineering, design or administration. ACCEPTABLE SUBSTITUTIONS Education: Four or more years of relevant contiguous service, project management or billing administration may substitute for technical certification or sixty semester hours of education. Experience: Four or more years of network administrator or project management, gained through internships, entry-level positions, or project-related tasks can offset educational requirements by one year. PREFERRED QUALIFICATIONS Education: Four-year Bachelor of Science degree from an accredited college or university in a technical or technology-related field related to Computer Science or Information Systems. Experience: Five-years of full time direct and relevant experience in network management, engineering, design, or administration Licensure: Valid Cisco Certified Network Associate (CCNA) or equivalent and/or CompTIA Network Plus certification. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Cisco IOS commands and system architectures. Knowledge of Cisco router and switch hardware including ISR/ASR and Catalyst families. Knowledge of Meraki series of devices including MR, MG, MS, and MX families. Knowledge of the relationship between network devices, configuration, traffic flow and security. Knowledge of switching protocols and architectures such as VLANs, STP, layer2 and 3 switching, and fiber channel. Knowledge of ACL/access-list, policy/class-mapping. Knowledge of router protocols like EIGRP, OSPF, MPLS and BGP. Knowledge of feature and service-related protocols such as HSRP, GLBP, IRDP, NAT, SNMP, SYSLOG, NTP, DHCP, DNS, CDP, DNS, TFTP and FTP. Knowledge of Cisco IP stacked and managed distribution and access switches. Knowledge of VoIP network implementation, network assessment and configuration. Knowledge of network management tools like Solar Winds or Infoblox. Knowledge of AAA Architecture standards such as TACACS+, RADIUS, ISE, and Cisco ACS. Skill in the configuration, use and troubleshooting of infrastructure protocols such as TCP, IP, SNMP, SMTP, SMB, DHCP and EIGRP. Skill in performing deep packet inspection for troubleshooting application performance issues. Skill in using logic and reasoning to identify the strengths and weaknesses of solutions, conclusions, and approaches to problems. Skill in the implementation, optimization, troubleshooting and documentation of LAN/WAN networking systems. Skill in L2/L3 Switching Technology Administration including creating and managing VLANs, Port security, STP, Inter-VLAN routing, LAN security, spanning tree features and link aggregation. Skill in managing and supporting wireless technologies such as LTE cellular and 802.11x protocols. Skill in using Microsoft Project, Microsoft Visio, and office tools to create procedural, technical and configuration documentation. Skill in assessing the need for, engineering and implementing network infrastructure or network security technologies. Skill in deploying or decommissioning core infrastructure devices such as routers and switches used to communicate with data centers, other state agencies or external customers. Ability to create detailed network diagrams detailing operation, logic, and traffic flow. Ability to review, analysis and interpretation of ACL and firewall rules and the impact network behavior. Ability to participate in the design and planning aspects of the enterprises' network infrastructure. Ability to work independently and be a self-starter prioritizing tasks, managing multiple priorities in a fast-paced environment. Ability to manage multiple tasks and projects simultaneously. Ability to be effectively managing daily workload responsibilities to timely meet division goals. Ability to have strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Ability to create clear, concise, and complete procedural, technical and configuration-related documentation. Ability to communicate effectively to various technical and non-technical stakeholders using written and verbal presentations. WORKING CONDITIONS Required to work from 8:00 am to 5:00 pm, Monday through Friday; alternative work schedules may be available. This position is suitable to telework three days per week and the candidate may be allowed to telework with supervisor approval. Must conform to TPWD dress and grooming standards, work rules, and safety procedures. May be required to operate a state vehicle. Non-smoking environment in State buildings and vehicles. Required to pass a national fingerprint-based background check prior to employment offer. Potential candidates will be responsible for expenses related to the background check. Required to travel 5% with possible overnight stay. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Apr 4, 2024, 11:59:00 PM
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $124,486 to $146,494; $107,782 to $157,581; and $116,802 to $170,735 The salary in the Department of Water and Power is $124,340 to $154,491; $134,070 to $166,559; and $148,248 to $184,182. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf. A Systems Programmer (Systems Administrator) evaluates, develops, maintains, implements, and modifies operating systems, hardware, middleware, software, storage, and networking in a business applications environment; performs hardware-software studies; designs and implements systems architecture; analyzes systems problems and optimizes systems performance; performs systems upgrades; follows Information Technology Infrastructure Library (ITIL) and security best practices for incident, change and release management, and all aspects of network and server operations; provides technical assistance to other data processing personnel and user divisions or departments; may supervise and direct the work of employees engaged in such activities; applies sound supervisory principles and techniques in building and maintaining an effective work force; and fulfills equal employment opportunity responsibilities. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor's degree from an accredited four-year college or university; and two (2) years of full-time paid systems implementation experience in either: 1) installing, configuring, maintaining, performance tuning, patching, troubleshooting and securing enterprise level servers and networks; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities; or 3) preparing programs by analyzing specifications developed by systems professionals and determining computer processing requirements, systems and/or programming flowcharts, code programs, and software solutions; or Two years of full-time paid experience with the City of Los Angeles as a Programmer Analyst; or Four years of full-time paid systems implementation experience with the City of Los Angeles as a Systems Analyst with experience in either 1) installing, configuring, maintaining, performance tuning, patching, and securing enterprise level servers; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities. PROCESS NOTES Additional full-time paid experience as described above in Requirement No. 1 may be substituted on a year for year basis for the required bachelor's degree noted in Requirement No.1. One academic year is equivalent to 30 semester or 45 quarter units.Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree and/or course work. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training in one or more of the following areas. For such positions, only applicants possessing the specific professional certification(s) at the time of filing, may be considered. A copy of the Certificate of Completion must be submitted at the time of filing. The certificate must be attached to the on-line application BEFORE the application is submitted. If the certificate is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate. Applicants who fail to submit the certificate at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. AWS Certified Advanced Networking - SpecialtyAWS Certified Alexa Skill Builder - SpecialtyAWS Certified Big Data - Specialty AWS Certified Cloud Practitioner AWS Certified Developer - Associate AWS Certified DevOps Engineer - Professional AWS Certified Machine Learning - Specialty AWS Certified Security - Specialty AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional AWS Certified SysOps Administrator - Associate CCIE Data CenterCCIE SecurityCCIE WirelessCCNP Data CenterCCNP Routing and SwitchingCCNP WirelessCCNP SecurityCCSACCSECertification as a Certified Information Systems Security Professional (CISSP).Certification as a Checkpoint Certified Security Administrator (CCSA) or as a Checkpoint Certified Security ExpertCertification as a CISCO Certified DevNet AssociateCertification as a CISCO Certified Network Professional (CCNP) or as a CISCO Certified Internetwork Expert (CCIE).Certification as a Cisco Certified Security Professional or as a CISCO Certified Internetwork Expert in Security.Certification as a DNS/BIND AssociateCertification as a Global Information Assurance Certification (G9ac) Security Essentials (GSEC)Certification as a Microsoft Certified System Engineer (MCSE) on Windows server platform.Certification as an Oracle 9i/10g/11g or latest version or as an Oracle Database 10g/11g or latest version of Administrator Certified Master.Certification as CompTIA Security +Certified other Database Provider (such as Microsoft SQL) CCIE Routing and SwitchingCertified with other Linus/Unix Operating System Microsoft Certified Solutions Expert (MCSE)Certified with other Linux/Unit Operating SystemCertified with other Network Provider (such as Juniper.)CISCO Certified DevNet ProfessionalCisco Certified DevNet SpecialistCISSP ISC2Core InfrastructureData center Virtualization 2019 (VCP-DCV 2019); VMWare Certified Advanced Professional 6.5Data Center Virtualization; Cloud Management (VCAP-CMA) (VCP6.5-DCV); Network virtualization (VCP-NV)Financial Management Certified Implementation SpecialistIBM Certified Database Administrator - DB2 for z/OSIBM Certified Deployment Professional Certification as a Sun Certified System Administrator for the Solaris Operating System.IBM Certified Infrastructure Deployment Professional - Maximo Asset Management v7.X VMWare certified ProfessionalIBM Certified System AdministratorIBM Certified System Administrator - DB2 for z/OSJava EnterpriseMicrosoft Certified : Azure Administrator AssociateOracle Certified ProfessionalOracle Database 12c Administrator Certified Master (OCM)Oracle Database 12c Administrator Certified Professional (OCP)Oracle Database 9i/10/11g Administrator Certified Associate (OCA)Oracle Database 9i/10/11g Administrator Certified Professional (OCP)Oracle Database Certified Associate (OCA)Oracle E-Business Suite 12Oracle Solaris11Oracle WebCenter Certified Implementation Specialist' Oracle Certified AssociateOracle WebLogic Server 11g/12c System AdministratorOracle WebLogic Server 12c AdministratorOracle WebLogic Server 12c Certified Implementation Specialist; Oracle Certified ProfessionalPeopleSoft 9.2 Financial Certified Implementation SpecialistPeopleSoft People Tools 8.5 Certified Implementation SpecialistRed Hat Certified System Administrator (RHCSA)SAP Certified Technology Associate - System Administration (Max DB) with SAP NetWeaver 7.4VM Certified Advanced ProfessionalWebSphere Application Server Network Deployment V9.0 WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity. NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: From Friday, September 29, 2023 to Thursday, October 12, 2023 From Friday, January 5, 2024 to Thursday, January 18, 2024 From Friday, April 5, 2024 to Thursday, April 18, 2024 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test . . . . . . . .100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Self-Management; Teamwork; Project Management; Job Knowledge, including knowledge of: capabilities, uses, characteristics, and limitations of servers - virtual, physical and cloud, computers and peripheral equipment, operating software systems (Windows, Linux, Unix, MacOS, etc.), software such as assemblers, generators, subroutine libraries, compilers and vendor written application programs; programming languages such as C/C++, Java, .NET - VB, ASP, MVC, C#, PHP, Perl, Hadoop, Python, PowerShell or command languages for distributed and large scale computers and/or network and associated programming aids; Local Area Networks (LANs), Wide Area Networks (WANs), Metropolitan and cloud networks, and IP Protocols; Storage Area Network (SAN) and Network Attached Storage (NAS); system optimization techniques and performance tuning; storage, backup and disaster recovery procedures, and other business resumption and data protection technologies; framework or detailed plan to prepare documentation, procedures, tests, corrections, and take other steps necessary for the planned implementation and modification of programs; methods to identify security exposures and provide mitigation controls as they apply to information and management information systems including software distribution and patch management in cyber security, software and threats; techniques and tools necessary to support internet, intranet, and cloud application environments; and other necessary skills, knowledge, and abilities. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Programmer (Systems Administrator). For candidates who apply between September 29, 2023 and October 12, 2023, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, NOVEMBER 28, 2023 AND MONDAY, DECEMBER 4, 2023. For candidates who apply between January 5, 2024 and January 18, 2024, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, MARCH 5, 2024 AND MONDAY, MARCH 11, 2024. For candidates who apply between April 5, 2024 and April 18, 2024, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, JUNE 4, 2024 AND MONDAY, JUNE 10, 2024. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.In conjunction with Civil Service Rules, applicants who are currently eligible City employees or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open Candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.You may take the Systems Programmer (Systems Administrator) multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the eligible list may change as scores of candidates from other administrations of this examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Mar 05, 2024
Full Time
DUTIES ANNUAL SALARY $124,486 to $146,494; $107,782 to $157,581; and $116,802 to $170,735 The salary in the Department of Water and Power is $124,340 to $154,491; $134,070 to $166,559; and $148,248 to $184,182. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf. A Systems Programmer (Systems Administrator) evaluates, develops, maintains, implements, and modifies operating systems, hardware, middleware, software, storage, and networking in a business applications environment; performs hardware-software studies; designs and implements systems architecture; analyzes systems problems and optimizes systems performance; performs systems upgrades; follows Information Technology Infrastructure Library (ITIL) and security best practices for incident, change and release management, and all aspects of network and server operations; provides technical assistance to other data processing personnel and user divisions or departments; may supervise and direct the work of employees engaged in such activities; applies sound supervisory principles and techniques in building and maintaining an effective work force; and fulfills equal employment opportunity responsibilities. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor's degree from an accredited four-year college or university; and two (2) years of full-time paid systems implementation experience in either: 1) installing, configuring, maintaining, performance tuning, patching, troubleshooting and securing enterprise level servers and networks; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities; or 3) preparing programs by analyzing specifications developed by systems professionals and determining computer processing requirements, systems and/or programming flowcharts, code programs, and software solutions; or Two years of full-time paid experience with the City of Los Angeles as a Programmer Analyst; or Four years of full-time paid systems implementation experience with the City of Los Angeles as a Systems Analyst with experience in either 1) installing, configuring, maintaining, performance tuning, patching, and securing enterprise level servers; or 2) planning, configuring, and implementing enterprise systems and applications operating over large computing networks serving local and remote facilities. PROCESS NOTES Additional full-time paid experience as described above in Requirement No. 1 may be substituted on a year for year basis for the required bachelor's degree noted in Requirement No.1. One academic year is equivalent to 30 semester or 45 quarter units.Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree and/or course work. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training in one or more of the following areas. For such positions, only applicants possessing the specific professional certification(s) at the time of filing, may be considered. A copy of the Certificate of Completion must be submitted at the time of filing. The certificate must be attached to the on-line application BEFORE the application is submitted. If the certificate is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate. Applicants who fail to submit the certificate at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. AWS Certified Advanced Networking - SpecialtyAWS Certified Alexa Skill Builder - SpecialtyAWS Certified Big Data - Specialty AWS Certified Cloud Practitioner AWS Certified Developer - Associate AWS Certified DevOps Engineer - Professional AWS Certified Machine Learning - Specialty AWS Certified Security - Specialty AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional AWS Certified SysOps Administrator - Associate CCIE Data CenterCCIE SecurityCCIE WirelessCCNP Data CenterCCNP Routing and SwitchingCCNP WirelessCCNP SecurityCCSACCSECertification as a Certified Information Systems Security Professional (CISSP).Certification as a Checkpoint Certified Security Administrator (CCSA) or as a Checkpoint Certified Security ExpertCertification as a CISCO Certified DevNet AssociateCertification as a CISCO Certified Network Professional (CCNP) or as a CISCO Certified Internetwork Expert (CCIE).Certification as a Cisco Certified Security Professional or as a CISCO Certified Internetwork Expert in Security.Certification as a DNS/BIND AssociateCertification as a Global Information Assurance Certification (G9ac) Security Essentials (GSEC)Certification as a Microsoft Certified System Engineer (MCSE) on Windows server platform.Certification as an Oracle 9i/10g/11g or latest version or as an Oracle Database 10g/11g or latest version of Administrator Certified Master.Certification as CompTIA Security +Certified other Database Provider (such as Microsoft SQL) CCIE Routing and SwitchingCertified with other Linus/Unix Operating System Microsoft Certified Solutions Expert (MCSE)Certified with other Linux/Unit Operating SystemCertified with other Network Provider (such as Juniper.)CISCO Certified DevNet ProfessionalCisco Certified DevNet SpecialistCISSP ISC2Core InfrastructureData center Virtualization 2019 (VCP-DCV 2019); VMWare Certified Advanced Professional 6.5Data Center Virtualization; Cloud Management (VCAP-CMA) (VCP6.5-DCV); Network virtualization (VCP-NV)Financial Management Certified Implementation SpecialistIBM Certified Database Administrator - DB2 for z/OSIBM Certified Deployment Professional Certification as a Sun Certified System Administrator for the Solaris Operating System.IBM Certified Infrastructure Deployment Professional - Maximo Asset Management v7.X VMWare certified ProfessionalIBM Certified System AdministratorIBM Certified System Administrator - DB2 for z/OSJava EnterpriseMicrosoft Certified : Azure Administrator AssociateOracle Certified ProfessionalOracle Database 12c Administrator Certified Master (OCM)Oracle Database 12c Administrator Certified Professional (OCP)Oracle Database 9i/10/11g Administrator Certified Associate (OCA)Oracle Database 9i/10/11g Administrator Certified Professional (OCP)Oracle Database Certified Associate (OCA)Oracle E-Business Suite 12Oracle Solaris11Oracle WebCenter Certified Implementation Specialist' Oracle Certified AssociateOracle WebLogic Server 11g/12c System AdministratorOracle WebLogic Server 12c AdministratorOracle WebLogic Server 12c Certified Implementation Specialist; Oracle Certified ProfessionalPeopleSoft 9.2 Financial Certified Implementation SpecialistPeopleSoft People Tools 8.5 Certified Implementation SpecialistRed Hat Certified System Administrator (RHCSA)SAP Certified Technology Associate - System Administration (Max DB) with SAP NetWeaver 7.4VM Certified Advanced ProfessionalWebSphere Application Server Network Deployment V9.0 WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity. NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: From Friday, September 29, 2023 to Thursday, October 12, 2023 From Friday, January 5, 2024 to Thursday, January 18, 2024 From Friday, April 5, 2024 to Thursday, April 18, 2024 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test . . . . . . . .100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Self-Management; Teamwork; Project Management; Job Knowledge, including knowledge of: capabilities, uses, characteristics, and limitations of servers - virtual, physical and cloud, computers and peripheral equipment, operating software systems (Windows, Linux, Unix, MacOS, etc.), software such as assemblers, generators, subroutine libraries, compilers and vendor written application programs; programming languages such as C/C++, Java, .NET - VB, ASP, MVC, C#, PHP, Perl, Hadoop, Python, PowerShell or command languages for distributed and large scale computers and/or network and associated programming aids; Local Area Networks (LANs), Wide Area Networks (WANs), Metropolitan and cloud networks, and IP Protocols; Storage Area Network (SAN) and Network Attached Storage (NAS); system optimization techniques and performance tuning; storage, backup and disaster recovery procedures, and other business resumption and data protection technologies; framework or detailed plan to prepare documentation, procedures, tests, corrections, and take other steps necessary for the planned implementation and modification of programs; methods to identify security exposures and provide mitigation controls as they apply to information and management information systems including software distribution and patch management in cyber security, software and threats; techniques and tools necessary to support internet, intranet, and cloud application environments; and other necessary skills, knowledge, and abilities. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Programmer (Systems Administrator). For candidates who apply between September 29, 2023 and October 12, 2023, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, NOVEMBER 28, 2023 AND MONDAY, DECEMBER 4, 2023. For candidates who apply between January 5, 2024 and January 18, 2024, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, MARCH 5, 2024 AND MONDAY, MARCH 11, 2024. For candidates who apply between April 5, 2024 and April 18, 2024, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, JUNE 4, 2024 AND MONDAY, JUNE 10, 2024. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.In conjunction with Civil Service Rules, applicants who are currently eligible City employees or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open Candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.You may take the Systems Programmer (Systems Administrator) multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the eligible list may change as scores of candidates from other administrations of this examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $6,700 -$7,500 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The mission of the Information Technology & Institutional Planning (IT&IP) Division is to provide essential technology solutions and business process leadership through collective expertise, collaboration with other divisions, and continuous learning in an effort to advance the mission of the University, enhance the student experience, and support student success. Administrative Applications provides support and services to most non-academic departments, primarily within the Division of Student Affairs, the Division of Administrative Affairs, and the Associated Students Inc. (ASI). Support provided includes both consulting and technical services related to the search for Cloud or Campus hosted applications; assistance in the acquisition of these applications; facilitation for the implementation and configuration of applications to meet the business needs of the department; and ongoing maintenance and consulting for the enhancement or reconfiguration of applications to achieve the best use of the functionality provided by an application. In addition, this department ensures the confidentiality and security of data maintained by these applications. This department also assists with the integration of applications with Enterprise and Campus-wide systems through the creation of reports and dashboards and the development and processing of import and export processes between department-specific applications and the central student and financial systems. In performing the duties assigned to this position, each staff member of Administrative Applications is expected to consistently demonstrate attitudes and behaviors that are in keeping with the values of the department, division, and University. DUTIES AND RESPONSIBILITIES Application and System Administration and Support Function as primary Learning Management System (LMS) Administrator (subject to change, depending on need). Manage the various processes associated with the LMS, including (but not limited to) settings, extensions, security, logins, accounts, upgrades, migrations, and trouble tickets. Using advanced and comprehensive knowledge of applications and systems that support them, install, maintain, and support campus applications and systems. Using advanced and comprehensive knowledge, perform performance analysis, periodic maintenance, diagnose, and correct complex errors. Prepare reports summarizing departmental technical activities. Provide third-tier technical support for complex problems to Cal Poly Pomona and IT&IP departmental staff, as assigned. Duties may include providing onsite and telephone support for resolving applications and systems. Respond to inquiries from staff outside of normal business hours in support of campus operations. Understand and document the use of data by supported applications and systems and data that flows out of supported applications and systems. Support business users in understanding new and complex features of supported applications and systems and, using comprehensive knowledge, provide direction on the implementation of features. Using knowledge of related work specialties, create innovative solutions to applications and system challenges. Anticipate the impact of problems and solutions related to applications and systems. Leverage substantial knowledge of applications and systems to evaluate upgrades and document breaking" changes. Create a remediation plan to address this. Protects confidential and highly sensitive University administrative and personal data from incidental, intentional, or preventable loss and maintains the integrity and quality of stored data. Application and System Leadership Using demonstrated ability, lead the technical team to support implementations, upgrades, and migrations. Produce technical requirements documents, project timelines, technical design documents, implementation plans, and software as assigned. Work with the IT&IT Project Management office on centrally managed projects. Document, Train, and Report Teach and transfer knowledge on supported applications and systems to end users and other technical staff. Provide end-user training, support, and documentation as assigned. Develop software, operational procedures, and create technical documentation and training materials for colleagues and other technical department team members as assigned. Develop training materials, documentation, and knowledgebase articles. Prepare reports on existing applications and systems. Document investigations of possible replacements for existing applications and systems. Develops, performs, and complies with applicable disaster recovery plans. Creates and maintains documentation regarding information systems user accounts, including staff and vendors with elevated or administrative access rights; reports access status of all users per the schedule defined by the Information Security Officer. Participate in the change control process by creating and presenting change tickets to the change approval board. QUALIFICATIONS The career level is broad and includes intermediate through senior-level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their positions. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Ability to use tools to interact with third-party APIs Intermediate to expert knowledge and skill with SOL Experience with IDE such as Toad, SOL Developer Experience working in a university environment Scripting in Perl or similar Experience working with Unix/Linux operating systems Demonstrate ability to work proactively and creatively in a centralized environment, with multiple functional leads and distinct operational environments. Experience providing technical support work in confidential or highly sensitive environments with the demonstrated ability to learn, use, and support a wide array of business applications and IT equipment. Experience developing, implementing, or maintaining applications and database solutions. Experience in developing and conducting IT training for both technical and non-technical users. Effective communication skills and demonstrated ability to communicate with technical and non-technical users. Ability to work in a collaborative environment, analyze, and make decisions using judgment and discretion. Proven ability to manage competing priorities. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,912 and maximum $12,124 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 05 2024 Pacific Daylight Time Closing Date/Time:
Mar 22, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $6,700 -$7,500 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The mission of the Information Technology & Institutional Planning (IT&IP) Division is to provide essential technology solutions and business process leadership through collective expertise, collaboration with other divisions, and continuous learning in an effort to advance the mission of the University, enhance the student experience, and support student success. Administrative Applications provides support and services to most non-academic departments, primarily within the Division of Student Affairs, the Division of Administrative Affairs, and the Associated Students Inc. (ASI). Support provided includes both consulting and technical services related to the search for Cloud or Campus hosted applications; assistance in the acquisition of these applications; facilitation for the implementation and configuration of applications to meet the business needs of the department; and ongoing maintenance and consulting for the enhancement or reconfiguration of applications to achieve the best use of the functionality provided by an application. In addition, this department ensures the confidentiality and security of data maintained by these applications. This department also assists with the integration of applications with Enterprise and Campus-wide systems through the creation of reports and dashboards and the development and processing of import and export processes between department-specific applications and the central student and financial systems. In performing the duties assigned to this position, each staff member of Administrative Applications is expected to consistently demonstrate attitudes and behaviors that are in keeping with the values of the department, division, and University. DUTIES AND RESPONSIBILITIES Application and System Administration and Support Function as primary Learning Management System (LMS) Administrator (subject to change, depending on need). Manage the various processes associated with the LMS, including (but not limited to) settings, extensions, security, logins, accounts, upgrades, migrations, and trouble tickets. Using advanced and comprehensive knowledge of applications and systems that support them, install, maintain, and support campus applications and systems. Using advanced and comprehensive knowledge, perform performance analysis, periodic maintenance, diagnose, and correct complex errors. Prepare reports summarizing departmental technical activities. Provide third-tier technical support for complex problems to Cal Poly Pomona and IT&IP departmental staff, as assigned. Duties may include providing onsite and telephone support for resolving applications and systems. Respond to inquiries from staff outside of normal business hours in support of campus operations. Understand and document the use of data by supported applications and systems and data that flows out of supported applications and systems. Support business users in understanding new and complex features of supported applications and systems and, using comprehensive knowledge, provide direction on the implementation of features. Using knowledge of related work specialties, create innovative solutions to applications and system challenges. Anticipate the impact of problems and solutions related to applications and systems. Leverage substantial knowledge of applications and systems to evaluate upgrades and document breaking" changes. Create a remediation plan to address this. Protects confidential and highly sensitive University administrative and personal data from incidental, intentional, or preventable loss and maintains the integrity and quality of stored data. Application and System Leadership Using demonstrated ability, lead the technical team to support implementations, upgrades, and migrations. Produce technical requirements documents, project timelines, technical design documents, implementation plans, and software as assigned. Work with the IT&IT Project Management office on centrally managed projects. Document, Train, and Report Teach and transfer knowledge on supported applications and systems to end users and other technical staff. Provide end-user training, support, and documentation as assigned. Develop software, operational procedures, and create technical documentation and training materials for colleagues and other technical department team members as assigned. Develop training materials, documentation, and knowledgebase articles. Prepare reports on existing applications and systems. Document investigations of possible replacements for existing applications and systems. Develops, performs, and complies with applicable disaster recovery plans. Creates and maintains documentation regarding information systems user accounts, including staff and vendors with elevated or administrative access rights; reports access status of all users per the schedule defined by the Information Security Officer. Participate in the change control process by creating and presenting change tickets to the change approval board. QUALIFICATIONS The career level is broad and includes intermediate through senior-level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their positions. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Ability to use tools to interact with third-party APIs Intermediate to expert knowledge and skill with SOL Experience with IDE such as Toad, SOL Developer Experience working in a university environment Scripting in Perl or similar Experience working with Unix/Linux operating systems Demonstrate ability to work proactively and creatively in a centralized environment, with multiple functional leads and distinct operational environments. Experience providing technical support work in confidential or highly sensitive environments with the demonstrated ability to learn, use, and support a wide array of business applications and IT equipment. Experience developing, implementing, or maintaining applications and database solutions. Experience in developing and conducting IT training for both technical and non-technical users. Effective communication skills and demonstrated ability to communicate with technical and non-technical users. Ability to work in a collaborative environment, analyze, and make decisions using judgment and discretion. Proven ability to manage competing priorities. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,912 and maximum $12,124 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 05 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision, this position supports the ITS-Infrastructure & Platform Services group and their interface with other campus systems and services; provides network infrastructure and associated systems analysis, modification, maintenance, installation, and design; interfaces with internal ITS staff and the user community on the use of these systems and infrastructure. Designs and supports enterprise-level routers, switches, firewalls, access points, wireless controllers, and other related infrastructure and systems. This position also maintains and supports assigned systems and services to ensure system availability, integrity, and reliability. This position is 100% remote for candidates willing to relocate to or residing in California. This position is eligible for remote work pursuant to Cal Poly’s Telecommuting and Remote Work Guidelines and the CSU policy requiring that all work be performed within the State of California. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Knowledge of and expertise in supporting enterprise level network infrastructure and associated services such as DNS, Firewalls, Application Load Balancers, Wi-Fi and/or VoIP. Thorough working knowledge of current network routing protocols for data systems such as OSPF, BGP and EIGRP. Knowledge of and demonstrated experience configuring network infrastructure in hybrid cloud environments, such as AWS and VMware. Knowledge of and experience with automation tools/languages (e.g. Python, Powershell, Cloudformation, Terraform). Demonstrated ability with installing and using network configuration management and monitoring tools in a large-scale enterprise DevOps environment (e.g. Cisco Prime, ALE OmniVista, Puppet, Jenkins, Solarwinds). Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $95,000 - $105,000 per year Classification Range: $56,136 - $138,564 per year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 24 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Remote-eligible
Job Summary Under general supervision, this position supports the ITS-Infrastructure & Platform Services group and their interface with other campus systems and services; provides network infrastructure and associated systems analysis, modification, maintenance, installation, and design; interfaces with internal ITS staff and the user community on the use of these systems and infrastructure. Designs and supports enterprise-level routers, switches, firewalls, access points, wireless controllers, and other related infrastructure and systems. This position also maintains and supports assigned systems and services to ensure system availability, integrity, and reliability. This position is 100% remote for candidates willing to relocate to or residing in California. This position is eligible for remote work pursuant to Cal Poly’s Telecommuting and Remote Work Guidelines and the CSU policy requiring that all work be performed within the State of California. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Knowledge of and expertise in supporting enterprise level network infrastructure and associated services such as DNS, Firewalls, Application Load Balancers, Wi-Fi and/or VoIP. Thorough working knowledge of current network routing protocols for data systems such as OSPF, BGP and EIGRP. Knowledge of and demonstrated experience configuring network infrastructure in hybrid cloud environments, such as AWS and VMware. Knowledge of and experience with automation tools/languages (e.g. Python, Powershell, Cloudformation, Terraform). Demonstrated ability with installing and using network configuration management and monitoring tools in a large-scale enterprise DevOps environment (e.g. Cisco Prime, ALE OmniVista, Puppet, Jenkins, Solarwinds). Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $95,000 - $105,000 per year Classification Range: $56,136 - $138,564 per year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 24 2023 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $96,000 to $112,356 annually (Commensurate with qualifications and experience) Recruitment Closing Date : Open Until Filled REQUIRED- All candidates must submit the following: Application Cover letter Resume or CV Three (3) References THE DEPARTMENT: Counseling and Psychological Services (CAPS) is an organizational unit of the Campus Health and Wellbeing Cluster within the Division of Student Affairs. The unit strives for excellence in student services by adhering to the Values adopted by the Division (i.e., a Student-Centered Philosophy, Integrity, Interconnectedness, Passion, Quality, and Richness of Diversity). In keeping with these Values, Counseling and Psychological Services provides a variety of mental health and outreach services to the University community at large. One of the department's primary goals is to enhance the psychosocial development and emotional well being of students, thus contributing to their retention and graduation from the University. In performing the duties and responsibilities of this position, the Director should demonstrate attitudes, behaviors, and work ethic that exemplify the Divisional Values, in response to assisting students with mental health concerns. DUTIES AND RESPONSIBILITIES: Administrative Duties Interact closely with every level of departmental personnel in performing a wide range of duties; interact with virtually every constituency within the campus community (students, staff, faculty, administrators, parents) on a regular basis. Collaborate with CAPS Director, departmental staff, and/or members of the campus community in the implementation of clinical services, outreach programs, consultation, training, and crisis intervention. Address confidential and sensitive matters emanating from the department of Counseling and Psychological Services and other administrative offices, academic colleges, and/or student service units. Provide regular updates to the CAPS Director as needed, and respond to other administrative requests that serve the department and campus community. Answers questions and responds to situations in which judgment, confidentiality, tact, discretion, knowledge and diplomacy are critical, especially in response to crises, emergency services/hospitalizations, confidential documents/information, and in working with clientele in need of unique services. Demonstrates proficiency in interpersonal communication skills, public speaking, and in written communications. Make decisions based on sound reasoning and with confidence. Meet regularly with the CAPS Director (and/or upon request), regarding departmental operations and updates, budgetary and personnel matters, and/or clinical service delivery. Manage clinical case assignment and lead the clinical consultation meeting to ensure best treatment intervention practices are being used. Participate in regularly scheduled meetings involving the AVP, divisional directors, departmental program coordinators, and the front office coordinator, to address the effectiveness of services, policies and procedures, and evaluative measures. As part of the department's Management Team, provide supervision and work with the department Dean in completing performance evaluations for professional counselors, administrative assistants, and graduate level interns. Assists in providing staff support and direction, promoting accountability, enforcing deadlines, and provide feedback related to ongoing performance. Provide and/or organize training sessions and professional development opportunities to promote collegiality, optimum and ethical performance, and teamwork. Empower staff to make independent decisions at appropriate operational levels. Assists the CAPS Director in responding to after-hour emergencies throughout the calendar year (i.e., including summer), including serving as a point person on the ProtoCall/after hours service contact list. Monitor staff serving in departmental liaison and coordinator roles to ensure relevance and adherence to policy. In collaboration with the CAPS Director, ensure that staff (professional counselors, administrative support staff, and interns) are kept abreast of the laws and ethics pertaining to the delivery of clinical services and documentation. Maintain a working knowledge of legal and ethical guidelines, policies, procedures in the field of psychology in order to make accurate clinical decisions and referrals with regard to treatment planning, consultation, case management and emergency services. Build strategic alliances with community mental health providers and private practitioners to facilitate off campus referrals. Responsible for ensuring the development, maintenance and revision of the department’s policy and procedures manual and community referrals list. In collaboration with the CAPS Director, oversee the development, management and quality of a comprehensive clinical training program designed to meet the supervision and training needs of graduate/doctorate level interns, provide feedback to the screening and selection process of interns, direct supervision (individual/group) to interns, and verbal and written feedback in relationship to the interns' performance, professional conduct, and clinical outcomes with clients. In collaboration with CAPS crisis and counseling staff, oversees the crisis and case management services and manage students in crisis and those whose behavioral difficulties impact the campus. Conduct "fitness to stay" and "re-entry" evaluations for students with behavioral and/or psychological difficulties. Provide brief crisis sessions to students for restabilization purpose. Provide limited crisis consultation and referrals for staff and faculty in crisis. Assist the CAPS Director in Supervising administrative support staff to ensure a smooth execution of front desk procedures/protocol when assisting clients. Provide administrative support staff with training in effective clinical protocol when serving distressed clients and in managing clinical emergencies. Collaborate with the professional counselors and administrative support staff, respectively, to update/maintain forms, documents, brochures, fliers, and marketing strategies related to clinical service delivery. Build strategic alliances and network with academic departments and University divisions as a means to enhance the visibility and utilization of CAPS’ services. Review and respond to subpoenas, client record requests, and requests related to student withdrawals and retroactive withdrawals. Oversee and facilitate administrative procedures related to the withdrawal process (e.g., case review, completion of relevant paperwork, making appropriate contacts). Perform other responsibilities and duties as needed, to carry out CAPS services within the department and to the University, as determined and assigned by the CAPS Director. Such services may include: the generation of reports/documents, research projects, committee work, special projects, and/or participation in campus events. Serve as the Administrator in Charge upon request and in the absence of the Director; attend departmental, university-wide, and community meetings; participate in professional development activities/training to enhance job performance; and facilitate professional development training seminars, and/or presentations as a means to contribute to staff development. Direct Clinical Service Delivery Conduct clinical assessment/intake evaluations; provide individual, couple, family or group counseling, crisis intervention, hospitalization and other emergency response. Utilize clinical conceptualization, treatment planning, and case management to facilitate clinical effectiveness. Provide mental health consultation and facilitate on and off campus referrals, as needed. Administer, interpret and reporting on psychological assessments/testing, as needed. Maintain/demonstrate a current command of knowledge in professional counseling theory, research, practice, legal and ethical guidelines, and CAPS policies and procedures. Employ a variety of therapeutic methods to effectively counsel clients with a full range of psychological issues. Utilize sound clinical judgment and apply methods appropriate to presenting problems and needs of clients. Demonstrate cultural sensitivity and competence addressing needs of diverse clients. Apply legal and ethical standards of the profession in executing clinical services. Utilize consultation opportunities for treatment planning, and to ensure service quality and adherence to legal and ethical mandates. Indirect Clinical Services Maintain records/case notes pertaining to client caseload and other service delivery. Apply legal and ethical standards of the profession in providing case management, documentation and record keeping. Attend departmental meetings as scheduled, needed and/or as requested by the CAPS Director. Participate in other activities, as needed, to carry out CAPS services within the department and to relevant University constituencies, as determined and assigned by the CAPS Director, including taking on additional caseload, generating reports/documents, conducting research or special projects, committee work, and/or participating in campus events, student peer education programs, consultation services, workshops, training modules, and faculty/student orientation programs. QUALIFICATIONS: Possession of an appropriate terminal degree as a Doctorate in behavioral sciences, counseling, psychology, or a specifically related academic field A California license as a Psychologist 3 years of successful administrative experience in university counseling center of comparable scale and complexity Successful experience supervising, training and evaluating employees, and graduate level interns/trainees, resolving conflicts, and encouraging a diverse staff to work well together. Expertise and/or experience in crisis intervention and working with a broad range of presenting problems and constituencies. Experience working with data collection, needs assessment, mental health surveys, and outcome measures to assess service effectiveness and to promote quality improvement. Experience in teaching, and providing training, outreach programs and crisis intervention in a University setting. Knowledge of and experience with mental health models, accreditation standards, policies and procedures related to the field of psychology and student affairs in a higher education setting. Excellent oral and written communication skills, including demonstrated ability to make effective oral presentations, facilitate an open exchange of ideas, and write clear and concise notes, documents, and reports. Superior interpersonal skills and the ability to collaborate with and respond to multiple constituencies and make meaningful connections at all levels of an organization. Demonstrated ability to make independent decisions, exercise sound judgment, and to multi-task and set priorities. Ability to counsel individuals utilizing professional therapy orientations, techniques, and strategies, while meeting the needs of a multicultural, multi-gendered, and multi-aged clientele; ability to respond to situations with knowledge and understanding of diversity issues and cultural factors. Knowledge of Electronic Medical Record Systems such as Point and Click. PREFERRED EXPERIENCE: Knowledge of or ability to understand the role and functioning of University Counseling Centers Previous experience working in a University Counseling Center setting, Student Affairs, and/or in higher education. Background or experience working on Behavioral Intervention or Crisis Management Teams Experience using information technology and conducting mental health outcome measures to assess effectiveness and promote continuous quality improvement. Demonstrated training, knowledge and skill in psychological assessment, testing, and report writing. Strong fiscal and resource management skills, and experience planning and controlling a complex budget. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. See policy at https://www.calstate.edu/csu-system/faculty-staff/systemwide-human-resources/conflict-of-interest/ . Outside Employment Disclosure Prospective Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2016-06.pdf . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer. The university subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 22 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $96,000 to $112,356 annually (Commensurate with qualifications and experience) Recruitment Closing Date : Open Until Filled REQUIRED- All candidates must submit the following: Application Cover letter Resume or CV Three (3) References THE DEPARTMENT: Counseling and Psychological Services (CAPS) is an organizational unit of the Campus Health and Wellbeing Cluster within the Division of Student Affairs. The unit strives for excellence in student services by adhering to the Values adopted by the Division (i.e., a Student-Centered Philosophy, Integrity, Interconnectedness, Passion, Quality, and Richness of Diversity). In keeping with these Values, Counseling and Psychological Services provides a variety of mental health and outreach services to the University community at large. One of the department's primary goals is to enhance the psychosocial development and emotional well being of students, thus contributing to their retention and graduation from the University. In performing the duties and responsibilities of this position, the Director should demonstrate attitudes, behaviors, and work ethic that exemplify the Divisional Values, in response to assisting students with mental health concerns. DUTIES AND RESPONSIBILITIES: Administrative Duties Interact closely with every level of departmental personnel in performing a wide range of duties; interact with virtually every constituency within the campus community (students, staff, faculty, administrators, parents) on a regular basis. Collaborate with CAPS Director, departmental staff, and/or members of the campus community in the implementation of clinical services, outreach programs, consultation, training, and crisis intervention. Address confidential and sensitive matters emanating from the department of Counseling and Psychological Services and other administrative offices, academic colleges, and/or student service units. Provide regular updates to the CAPS Director as needed, and respond to other administrative requests that serve the department and campus community. Answers questions and responds to situations in which judgment, confidentiality, tact, discretion, knowledge and diplomacy are critical, especially in response to crises, emergency services/hospitalizations, confidential documents/information, and in working with clientele in need of unique services. Demonstrates proficiency in interpersonal communication skills, public speaking, and in written communications. Make decisions based on sound reasoning and with confidence. Meet regularly with the CAPS Director (and/or upon request), regarding departmental operations and updates, budgetary and personnel matters, and/or clinical service delivery. Manage clinical case assignment and lead the clinical consultation meeting to ensure best treatment intervention practices are being used. Participate in regularly scheduled meetings involving the AVP, divisional directors, departmental program coordinators, and the front office coordinator, to address the effectiveness of services, policies and procedures, and evaluative measures. As part of the department's Management Team, provide supervision and work with the department Dean in completing performance evaluations for professional counselors, administrative assistants, and graduate level interns. Assists in providing staff support and direction, promoting accountability, enforcing deadlines, and provide feedback related to ongoing performance. Provide and/or organize training sessions and professional development opportunities to promote collegiality, optimum and ethical performance, and teamwork. Empower staff to make independent decisions at appropriate operational levels. Assists the CAPS Director in responding to after-hour emergencies throughout the calendar year (i.e., including summer), including serving as a point person on the ProtoCall/after hours service contact list. Monitor staff serving in departmental liaison and coordinator roles to ensure relevance and adherence to policy. In collaboration with the CAPS Director, ensure that staff (professional counselors, administrative support staff, and interns) are kept abreast of the laws and ethics pertaining to the delivery of clinical services and documentation. Maintain a working knowledge of legal and ethical guidelines, policies, procedures in the field of psychology in order to make accurate clinical decisions and referrals with regard to treatment planning, consultation, case management and emergency services. Build strategic alliances with community mental health providers and private practitioners to facilitate off campus referrals. Responsible for ensuring the development, maintenance and revision of the department’s policy and procedures manual and community referrals list. In collaboration with the CAPS Director, oversee the development, management and quality of a comprehensive clinical training program designed to meet the supervision and training needs of graduate/doctorate level interns, provide feedback to the screening and selection process of interns, direct supervision (individual/group) to interns, and verbal and written feedback in relationship to the interns' performance, professional conduct, and clinical outcomes with clients. In collaboration with CAPS crisis and counseling staff, oversees the crisis and case management services and manage students in crisis and those whose behavioral difficulties impact the campus. Conduct "fitness to stay" and "re-entry" evaluations for students with behavioral and/or psychological difficulties. Provide brief crisis sessions to students for restabilization purpose. Provide limited crisis consultation and referrals for staff and faculty in crisis. Assist the CAPS Director in Supervising administrative support staff to ensure a smooth execution of front desk procedures/protocol when assisting clients. Provide administrative support staff with training in effective clinical protocol when serving distressed clients and in managing clinical emergencies. Collaborate with the professional counselors and administrative support staff, respectively, to update/maintain forms, documents, brochures, fliers, and marketing strategies related to clinical service delivery. Build strategic alliances and network with academic departments and University divisions as a means to enhance the visibility and utilization of CAPS’ services. Review and respond to subpoenas, client record requests, and requests related to student withdrawals and retroactive withdrawals. Oversee and facilitate administrative procedures related to the withdrawal process (e.g., case review, completion of relevant paperwork, making appropriate contacts). Perform other responsibilities and duties as needed, to carry out CAPS services within the department and to the University, as determined and assigned by the CAPS Director. Such services may include: the generation of reports/documents, research projects, committee work, special projects, and/or participation in campus events. Serve as the Administrator in Charge upon request and in the absence of the Director; attend departmental, university-wide, and community meetings; participate in professional development activities/training to enhance job performance; and facilitate professional development training seminars, and/or presentations as a means to contribute to staff development. Direct Clinical Service Delivery Conduct clinical assessment/intake evaluations; provide individual, couple, family or group counseling, crisis intervention, hospitalization and other emergency response. Utilize clinical conceptualization, treatment planning, and case management to facilitate clinical effectiveness. Provide mental health consultation and facilitate on and off campus referrals, as needed. Administer, interpret and reporting on psychological assessments/testing, as needed. Maintain/demonstrate a current command of knowledge in professional counseling theory, research, practice, legal and ethical guidelines, and CAPS policies and procedures. Employ a variety of therapeutic methods to effectively counsel clients with a full range of psychological issues. Utilize sound clinical judgment and apply methods appropriate to presenting problems and needs of clients. Demonstrate cultural sensitivity and competence addressing needs of diverse clients. Apply legal and ethical standards of the profession in executing clinical services. Utilize consultation opportunities for treatment planning, and to ensure service quality and adherence to legal and ethical mandates. Indirect Clinical Services Maintain records/case notes pertaining to client caseload and other service delivery. Apply legal and ethical standards of the profession in providing case management, documentation and record keeping. Attend departmental meetings as scheduled, needed and/or as requested by the CAPS Director. Participate in other activities, as needed, to carry out CAPS services within the department and to relevant University constituencies, as determined and assigned by the CAPS Director, including taking on additional caseload, generating reports/documents, conducting research or special projects, committee work, and/or participating in campus events, student peer education programs, consultation services, workshops, training modules, and faculty/student orientation programs. QUALIFICATIONS: Possession of an appropriate terminal degree as a Doctorate in behavioral sciences, counseling, psychology, or a specifically related academic field A California license as a Psychologist 3 years of successful administrative experience in university counseling center of comparable scale and complexity Successful experience supervising, training and evaluating employees, and graduate level interns/trainees, resolving conflicts, and encouraging a diverse staff to work well together. Expertise and/or experience in crisis intervention and working with a broad range of presenting problems and constituencies. Experience working with data collection, needs assessment, mental health surveys, and outcome measures to assess service effectiveness and to promote quality improvement. Experience in teaching, and providing training, outreach programs and crisis intervention in a University setting. Knowledge of and experience with mental health models, accreditation standards, policies and procedures related to the field of psychology and student affairs in a higher education setting. Excellent oral and written communication skills, including demonstrated ability to make effective oral presentations, facilitate an open exchange of ideas, and write clear and concise notes, documents, and reports. Superior interpersonal skills and the ability to collaborate with and respond to multiple constituencies and make meaningful connections at all levels of an organization. Demonstrated ability to make independent decisions, exercise sound judgment, and to multi-task and set priorities. Ability to counsel individuals utilizing professional therapy orientations, techniques, and strategies, while meeting the needs of a multicultural, multi-gendered, and multi-aged clientele; ability to respond to situations with knowledge and understanding of diversity issues and cultural factors. Knowledge of Electronic Medical Record Systems such as Point and Click. PREFERRED EXPERIENCE: Knowledge of or ability to understand the role and functioning of University Counseling Centers Previous experience working in a University Counseling Center setting, Student Affairs, and/or in higher education. Background or experience working on Behavioral Intervention or Crisis Management Teams Experience using information technology and conducting mental health outcome measures to assess effectiveness and promote continuous quality improvement. Demonstrated training, knowledge and skill in psychological assessment, testing, and report writing. Strong fiscal and resource management skills, and experience planning and controlling a complex budget. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any criminal conviction history, considering such factors as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. See policy at https://www.calstate.edu/csu-system/faculty-staff/systemwide-human-resources/conflict-of-interest/ . Outside Employment Disclosure Prospective Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2016-06.pdf . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer. The university subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 22 2023 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER : Y5298F FILING START DATE : 08/18/21 AT 08:00 A.M. (PT) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT : OPEN COMPETITIVE OPPORTUNITY NO WITHHOLDS OR OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION . MANANGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP) : This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION : To advance the health of our patients and our communities by providing extraordinary care. DEFINITION : Under the direction of the Department of Health Services Chief Nursing Officer, the Nursing Director works closely with system, regional, and site leaders to develop, implement, and maintain strategic and operational initiatives for nursing workforce utilization. The incumbent will monitor and trend workforce metrics to develop strategic and implement operational plans for utilization of nursing resources. Essential Job Functions Plans, organizes, and directs day-to-day clinic nursing activities, procedures, the quality and quantity of work, staffing standards for a Comprehensive Health Center/Health Center nursing operation. Monitors operational compliance with licensure, accreditation and regulatory standards and recommends changes as needed. Evaluates the performance of subordinates and resolves problems involving grievance and discipline. Advises nurse managers and other nursing staff on management, administrative and/or technical procedures and techniques. Maintains effective interdisciplinary professional relationships with staff throughout LAC/USC Healthcare Network and the Department. Participates in internal/external committees and in team building efforts to ensure positive interpersonal relationships with peers and coworkers. Interprets, establishes and communicates nursing and organizational philosophy and objectives, department policies and procedures, and applies recognized standards of nursing care and practice. Directs the preparation of budgets for assigned area including fixed assets, human resources, capital projects, etc., and adherence to the approved budgets. Determines the subordinate organization structure, nursing operations, nursing methods and standards. Serves as an administrator in his/her absence. Performs other assignments as required. Requirements SELECTION REQUIREMENTS : A Bachelor's degree * in nursing or a relevant Bachelor's degree in administration from an accredited college or university. -AND- A relevant Master's degree * in nursing or administration (MPA, MBA, MHA, MPH in Administration) from an accredited college or university. -AND- Four years of experience in nursing management at the level of Nurse Manager** or higher in a clinical environment. LICENSE AND CERTIFICATION INFORMATION : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Applications submitted without the required evidence of licensure will be considered incomplete. Please ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applications submitted without this information may be considered incomplete. Applicants claiming experience in a state other than California must attach a copy of their registered nurse license from that state to the application at the time of filing or within 15 calendar days of filing. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing must be presented during the selection process and/or prior to the appointment. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted . PHYSICAL CLASS II- Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION : *In order for your Bachelor's or Master's degree to be considered in meeting the Requirements, you must include a legible copy of your "official" diploma/s, "official" transcripts, or "official" letter from the accredited institution which shows the area of specialization at the time of filing or within 15 calendar days of filing online. Applications received without evidence of the required degree/s will not be accepted as meeting the stated Requirements. ** In the County of Los Angeles, a Nurse Manager administers an assigned nursing program or organizational unit with responsibility for planning, selecting, and/or devising the methods and procedures to be used and for directing nursing supervisors and/or other personnel in the accomplishment of designated goals. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: Additional experience beyond the Selection Requirements. Doctorate degree* in Nursing, Public Administration, Business Administration or Health Administration from an accredited university. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. This statement applies to candidates that have passed the examination, and were placed on the eligible list. SPECIAL INFORMATION : FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. AVAILABLE SHIFT : Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. VACANCY INFORMATION :The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. HARDCOPY/PAPER APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and supplemental questionnaire correctly to receive full credit for relevant education and/or experience in the spaces provided so we can evaluate your qualifications for the position. Do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and detail description of work performed. If your application is incomplete, including responses in the supplemental questionnaire, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification.We may reject your application at any time during the examination and hiring process, including after appointment has been made.Falsification of any information may result in disqualification or rescission of appointment.Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. NOTE :If you are unable to attach documents to your application, you may email the documents to Germine Margosian at gmargosian@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER :Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES :For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. L. A. County Public Library has announced they are reopening some libraries with limited hours access throughout L. A. County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE 323-914-7111 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 DEPARTMENT CONTACT Germine Margosian, Exam Analyst (213) 288-7000 Gmargosian@dhs.lacounty.gov For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information EXAM NUMBER : Y5298F FILING START DATE : 08/18/21 AT 08:00 A.M. (PT) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT : OPEN COMPETITIVE OPPORTUNITY NO WITHHOLDS OR OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION . MANANGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP) : This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION : To advance the health of our patients and our communities by providing extraordinary care. DEFINITION : Under the direction of the Department of Health Services Chief Nursing Officer, the Nursing Director works closely with system, regional, and site leaders to develop, implement, and maintain strategic and operational initiatives for nursing workforce utilization. The incumbent will monitor and trend workforce metrics to develop strategic and implement operational plans for utilization of nursing resources. Essential Job Functions Plans, organizes, and directs day-to-day clinic nursing activities, procedures, the quality and quantity of work, staffing standards for a Comprehensive Health Center/Health Center nursing operation. Monitors operational compliance with licensure, accreditation and regulatory standards and recommends changes as needed. Evaluates the performance of subordinates and resolves problems involving grievance and discipline. Advises nurse managers and other nursing staff on management, administrative and/or technical procedures and techniques. Maintains effective interdisciplinary professional relationships with staff throughout LAC/USC Healthcare Network and the Department. Participates in internal/external committees and in team building efforts to ensure positive interpersonal relationships with peers and coworkers. Interprets, establishes and communicates nursing and organizational philosophy and objectives, department policies and procedures, and applies recognized standards of nursing care and practice. Directs the preparation of budgets for assigned area including fixed assets, human resources, capital projects, etc., and adherence to the approved budgets. Determines the subordinate organization structure, nursing operations, nursing methods and standards. Serves as an administrator in his/her absence. Performs other assignments as required. Requirements SELECTION REQUIREMENTS : A Bachelor's degree * in nursing or a relevant Bachelor's degree in administration from an accredited college or university. -AND- A relevant Master's degree * in nursing or administration (MPA, MBA, MHA, MPH in Administration) from an accredited college or university. -AND- Four years of experience in nursing management at the level of Nurse Manager** or higher in a clinical environment. LICENSE AND CERTIFICATION INFORMATION : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Applications submitted without the required evidence of licensure will be considered incomplete. Please ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applications submitted without this information may be considered incomplete. Applicants claiming experience in a state other than California must attach a copy of their registered nurse license from that state to the application at the time of filing or within 15 calendar days of filing. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing must be presented during the selection process and/or prior to the appointment. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted . PHYSICAL CLASS II- Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION : *In order for your Bachelor's or Master's degree to be considered in meeting the Requirements, you must include a legible copy of your "official" diploma/s, "official" transcripts, or "official" letter from the accredited institution which shows the area of specialization at the time of filing or within 15 calendar days of filing online. Applications received without evidence of the required degree/s will not be accepted as meeting the stated Requirements. ** In the County of Los Angeles, a Nurse Manager administers an assigned nursing program or organizational unit with responsibility for planning, selecting, and/or devising the methods and procedures to be used and for directing nursing supervisors and/or other personnel in the accomplishment of designated goals. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: Additional experience beyond the Selection Requirements. Doctorate degree* in Nursing, Public Administration, Business Administration or Health Administration from an accredited university. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. This statement applies to candidates that have passed the examination, and were placed on the eligible list. SPECIAL INFORMATION : FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. AVAILABLE SHIFT : Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. VACANCY INFORMATION :The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. HARDCOPY/PAPER APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and supplemental questionnaire correctly to receive full credit for relevant education and/or experience in the spaces provided so we can evaluate your qualifications for the position. Do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and detail description of work performed. If your application is incomplete, including responses in the supplemental questionnaire, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification.We may reject your application at any time during the examination and hiring process, including after appointment has been made.Falsification of any information may result in disqualification or rescission of appointment.Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. NOTE :If you are unable to attach documents to your application, you may email the documents to Germine Margosian at gmargosian@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER :Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES :For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. L. A. County Public Library has announced they are reopening some libraries with limited hours access throughout L. A. County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE 323-914-7111 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 DEPARTMENT CONTACT Germine Margosian, Exam Analyst (213) 288-7000 Gmargosian@dhs.lacounty.gov For detailed information, please click here
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title San Francisco Bay National Estuarine Research Reserve (NERR) Director Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Executive Director of the EOS Center at Romberg Tiburon Campus. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department EOS-RTC, College of Science & Engineering Appointment Type At-Will Time Base Full-time (1.0) Work Schedule Monday through Friday, from 8:00am-5:00pm Anticipated Hiring Range $11,250.00 - $11,667.00 Per Month ($135,000.00 - $140,004.00 Annually) Salary is commensurate with experience. Position Summary The San Francisco Bay National Estuarine Research Reserve (NERR) Director manages the program, supervises staff, manages the budget, coordinates with partner organizations and funders, and provides overall administrative leadership. The SF Bay NERR program ( https://sfbaynerr.sfsu.edu/ ) is a federal and state partnership program of the US Coastal Zone Management Act and is part of NOAA’s network of 30 research reserves nationwide (https://coast.noaa.gov/nerrs/). The SF Bay NERR operates under a cooperative agreement between the National Oceanic and Atmospheric Administration (NOAA), San Francisco State University (SF State; lead state agency), two additional land-owning partners (California Department of Parks and Recreation and the Solano Land Trust), and a state coastal zone management agency (San Francisco Bay Conservation and Development Commission). The SF Bay NERR was established by the state of California for long-term research, education and stewardship of the San Francisco Estuary. It includes two sites that encompass 3,700 acres of intertidal to upland habitats: China Camp State Park in Marin County and Rush Ranch Open Space Preserve in Solano County. The SF Bay NERR has its headquarters at SF State’s Estuary & Ocean Science Center (EOS Center) on the SF Bay shore of the Romberg Tiburon Campus, about 40 minutes north of SF State’s main (Holloway) campus. The Director of the SF Bay NERR leads a dynamic, collaborative, and interdisciplinary estuarine science program with local, regional, and national connections. The position is responsible for strategic and collaborative leadership to improve understanding and stewardship of the San Francisco Bay NERR sites and the San Francisco Estuary, and contributes to strategic leadership for other estuaries through NOAA’s NERR System. The position offers a unique opportunity to oversee the application of research to a variety of issue areas including management of tidal wetlands, nature-based adaptation to climate change, water quality, and habitat restoration. This SF Bay NERR Director is based at the EOS Center on SF State’s Romberg Tiburon Campus and reports to the EOS Center’s Executive Director. As this is a management level position (Management Personnel Position, MPP) at SF State, the NERR director shares in providing on-site supervision of the Romberg Tiburon Campus on a weekly basis along with the EOS Center Executive Director and Facilities Operations Director, and has delegated administrative authority for the EOS Center (including staff supervision) during EOS Center Executive Director absence. Position Information Strategic Planning and Execution Develop and maintain a cohesive vision for the San Francisco Bay NERR’s research, education, training, and stewardship programs. Collaboratively (with NERR System and EOS Center leadership and other partners) establish and meet strategic short and long-term program and cross-program objectives. Actively facilitate local, regional, and national NERR system coordination and support of positive working relationships among the Reserve’s partner organizations. Oversee application of research findings to stewardship of the Reserve properties. Demonstrate leadership of natural resource management in the region through written/oral synthesis or other products. Identify and implement opportunities for synergy between NERR programs with those of the EOS Center and SF State. Fiscal Management Manage federal operations grant from NOAA to support NERR staff salaries and programs to meet strategic objectives. Pursue substantial additional external funding that augments Reserve program capacity and supports operations and collaboration with the EOS Center. Effectively manage competitive grants in close coordination with the SF State Office of Research and Sponsored Programs. Educational Leadership Provide leadership and support for development and maintenance of durable educational programs that promote understanding and management of Reserve and SF Bay natural resources. Actively seek and grow opportunities for inclusive participation in NERR programs by diverse and marginalized individuals and groups. Advocate for and foster opportunities for SF State students to engage in research and educational activities of the NERR programs. Support SF State graduate student research through mentorship, guest lectures, and field trips. Contribute to jointly administered public engagement and educational outreach activities at/with the EOS Center. Staff Supervision and Management Attract, hire, retain, develop, motivate, manage, recognize, and reward a staff that supports the NERR’s mission within university policies and procedures. Coordinate with EOS Center Director on needs for office and laboratory space for NERR staff. Organizational Accountability Professionally represent the NERR and EOS Center/ SF State by adhering to professional work standards, image, attendance, and productivity. Represent the NERR on committees, work groups, and/or taskforce teams at the EOS Center, contributing to shared governance at the Romberg Tiburon Campus. Professional Behavior Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself and others in the office and field environment. Ensure the highest work ethics, legal compliance, quality standards, and accounting practices in achieving short- and long-term objectives. Other Duties as Assigned Some work on weekends and holidays will be required ; this position involves frequent automobile travel between the EOS Center, SF State and off-site locations, as well as occasional air travel. Outdoor work is occasionally required and may include work in tidal wetlands and on small boats. All MPPs may be directed upon occasion by the SF State president or other official to perform other duties that insure safety and security of university operations on both the Romberg Tiburon and Holloway campuses. Embody The Six Roles Of Leader Structure Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations; improve processes for efficiency and effectiveness, empower employees, and delegate work. Manage Talent: hire, coach, and develop employees; ensure a level of diversity that encourages every employee to contribute to their fullest potential. Inspire Performance: set clear goals, monitor performance, coach for results, recognize and address performance outcomes Build Teams: build trust and collaboration among direct reports, peers, campus stakeholders, and supervisors Use & Share Information: convey effective oral and written communication to large and small groups; steward of financial planning and fiscal management; apply policies, procedures, and campus protocols; adopt technology for improved performance; retain knowledge of applicable Collective Bargaining Agreements; project professional presence and nonverbal behavior Facilitate Change: encourage others to develop innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace. Embody The Core Competencies Bias toward collaboration and teamwork. Effective communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Facilitate Change: encourage others to develop innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace. Minimum Qualifications Education : Ph.D. or equivalent experience in science, science education, or science policy, with a marine, estuarine, coastal, or ecological focus. Experience : Experience conducting or leading interdisciplinary and applied estuarine science, science education, or coastal zone management programs. Experience in leadership roles, including collaborative work, diplomatic relations, strategic planning, grant management, and responsibility for budget oversight. Experience with supervision of interdisciplinary staff, including demonstrated experience with staff supervision and development, providing formal and informal feedback and mentorship to staff, and leading teams of motivated program managers. Demonstrated success with creating an inclusive working environment and recruiting staff, students, and partners from communities historically and currently marginalized from environmental science and policy careers. Demonstrated experience and success with grant writing. Experience working with the broad range of environmental science, justice, and policy interests around the San Francisco Estuary or similar locations. Knowledge : Knowledge of estuarine science, coastal zone management issues, and science translation, education, and public engagement with demonstrated foundational knowledge of the San Francisco Estuary from scientific, policy, planning, and involved organizations perspectives. Training or professional development on how to develop and support an inclusive and diverse workplace. Skills and/or Abilities : Ability to communicate clearly and effectively in a variety of situations and with diverse audiences. Ability to manage large grants, including a track record of successful grant awards and administration. Demonstrated ability to lead interdisciplinary work. Strong communication, organizational, and computer skills. Preferred Qualifications Experience : Experience in a leadership role working with and/or within universities or other large public organizations. Knowledge : K nowledge of ecological research, watershed or estuarine management, and science policy. Knowledge of local, regional, and national issues and strategies affecting coastal resources. Skill and/or Abilities : Significant ability to inspire and positively motivate both supervised staff and organizational partners. Demonstrated success in supporting an inclusive and diverse workplace. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title San Francisco Bay National Estuarine Research Reserve (NERR) Director Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Executive Director of the EOS Center at Romberg Tiburon Campus. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department EOS-RTC, College of Science & Engineering Appointment Type At-Will Time Base Full-time (1.0) Work Schedule Monday through Friday, from 8:00am-5:00pm Anticipated Hiring Range $11,250.00 - $11,667.00 Per Month ($135,000.00 - $140,004.00 Annually) Salary is commensurate with experience. Position Summary The San Francisco Bay National Estuarine Research Reserve (NERR) Director manages the program, supervises staff, manages the budget, coordinates with partner organizations and funders, and provides overall administrative leadership. The SF Bay NERR program ( https://sfbaynerr.sfsu.edu/ ) is a federal and state partnership program of the US Coastal Zone Management Act and is part of NOAA’s network of 30 research reserves nationwide (https://coast.noaa.gov/nerrs/). The SF Bay NERR operates under a cooperative agreement between the National Oceanic and Atmospheric Administration (NOAA), San Francisco State University (SF State; lead state agency), two additional land-owning partners (California Department of Parks and Recreation and the Solano Land Trust), and a state coastal zone management agency (San Francisco Bay Conservation and Development Commission). The SF Bay NERR was established by the state of California for long-term research, education and stewardship of the San Francisco Estuary. It includes two sites that encompass 3,700 acres of intertidal to upland habitats: China Camp State Park in Marin County and Rush Ranch Open Space Preserve in Solano County. The SF Bay NERR has its headquarters at SF State’s Estuary & Ocean Science Center (EOS Center) on the SF Bay shore of the Romberg Tiburon Campus, about 40 minutes north of SF State’s main (Holloway) campus. The Director of the SF Bay NERR leads a dynamic, collaborative, and interdisciplinary estuarine science program with local, regional, and national connections. The position is responsible for strategic and collaborative leadership to improve understanding and stewardship of the San Francisco Bay NERR sites and the San Francisco Estuary, and contributes to strategic leadership for other estuaries through NOAA’s NERR System. The position offers a unique opportunity to oversee the application of research to a variety of issue areas including management of tidal wetlands, nature-based adaptation to climate change, water quality, and habitat restoration. This SF Bay NERR Director is based at the EOS Center on SF State’s Romberg Tiburon Campus and reports to the EOS Center’s Executive Director. As this is a management level position (Management Personnel Position, MPP) at SF State, the NERR director shares in providing on-site supervision of the Romberg Tiburon Campus on a weekly basis along with the EOS Center Executive Director and Facilities Operations Director, and has delegated administrative authority for the EOS Center (including staff supervision) during EOS Center Executive Director absence. Position Information Strategic Planning and Execution Develop and maintain a cohesive vision for the San Francisco Bay NERR’s research, education, training, and stewardship programs. Collaboratively (with NERR System and EOS Center leadership and other partners) establish and meet strategic short and long-term program and cross-program objectives. Actively facilitate local, regional, and national NERR system coordination and support of positive working relationships among the Reserve’s partner organizations. Oversee application of research findings to stewardship of the Reserve properties. Demonstrate leadership of natural resource management in the region through written/oral synthesis or other products. Identify and implement opportunities for synergy between NERR programs with those of the EOS Center and SF State. Fiscal Management Manage federal operations grant from NOAA to support NERR staff salaries and programs to meet strategic objectives. Pursue substantial additional external funding that augments Reserve program capacity and supports operations and collaboration with the EOS Center. Effectively manage competitive grants in close coordination with the SF State Office of Research and Sponsored Programs. Educational Leadership Provide leadership and support for development and maintenance of durable educational programs that promote understanding and management of Reserve and SF Bay natural resources. Actively seek and grow opportunities for inclusive participation in NERR programs by diverse and marginalized individuals and groups. Advocate for and foster opportunities for SF State students to engage in research and educational activities of the NERR programs. Support SF State graduate student research through mentorship, guest lectures, and field trips. Contribute to jointly administered public engagement and educational outreach activities at/with the EOS Center. Staff Supervision and Management Attract, hire, retain, develop, motivate, manage, recognize, and reward a staff that supports the NERR’s mission within university policies and procedures. Coordinate with EOS Center Director on needs for office and laboratory space for NERR staff. Organizational Accountability Professionally represent the NERR and EOS Center/ SF State by adhering to professional work standards, image, attendance, and productivity. Represent the NERR on committees, work groups, and/or taskforce teams at the EOS Center, contributing to shared governance at the Romberg Tiburon Campus. Professional Behavior Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself and others in the office and field environment. Ensure the highest work ethics, legal compliance, quality standards, and accounting practices in achieving short- and long-term objectives. Other Duties as Assigned Some work on weekends and holidays will be required ; this position involves frequent automobile travel between the EOS Center, SF State and off-site locations, as well as occasional air travel. Outdoor work is occasionally required and may include work in tidal wetlands and on small boats. All MPPs may be directed upon occasion by the SF State president or other official to perform other duties that insure safety and security of university operations on both the Romberg Tiburon and Holloway campuses. Embody The Six Roles Of Leader Structure Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations; improve processes for efficiency and effectiveness, empower employees, and delegate work. Manage Talent: hire, coach, and develop employees; ensure a level of diversity that encourages every employee to contribute to their fullest potential. Inspire Performance: set clear goals, monitor performance, coach for results, recognize and address performance outcomes Build Teams: build trust and collaboration among direct reports, peers, campus stakeholders, and supervisors Use & Share Information: convey effective oral and written communication to large and small groups; steward of financial planning and fiscal management; apply policies, procedures, and campus protocols; adopt technology for improved performance; retain knowledge of applicable Collective Bargaining Agreements; project professional presence and nonverbal behavior Facilitate Change: encourage others to develop innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace. Embody The Core Competencies Bias toward collaboration and teamwork. Effective communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Facilitate Change: encourage others to develop innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace. Minimum Qualifications Education : Ph.D. or equivalent experience in science, science education, or science policy, with a marine, estuarine, coastal, or ecological focus. Experience : Experience conducting or leading interdisciplinary and applied estuarine science, science education, or coastal zone management programs. Experience in leadership roles, including collaborative work, diplomatic relations, strategic planning, grant management, and responsibility for budget oversight. Experience with supervision of interdisciplinary staff, including demonstrated experience with staff supervision and development, providing formal and informal feedback and mentorship to staff, and leading teams of motivated program managers. Demonstrated success with creating an inclusive working environment and recruiting staff, students, and partners from communities historically and currently marginalized from environmental science and policy careers. Demonstrated experience and success with grant writing. Experience working with the broad range of environmental science, justice, and policy interests around the San Francisco Estuary or similar locations. Knowledge : Knowledge of estuarine science, coastal zone management issues, and science translation, education, and public engagement with demonstrated foundational knowledge of the San Francisco Estuary from scientific, policy, planning, and involved organizations perspectives. Training or professional development on how to develop and support an inclusive and diverse workplace. Skills and/or Abilities : Ability to communicate clearly and effectively in a variety of situations and with diverse audiences. Ability to manage large grants, including a track record of successful grant awards and administration. Demonstrated ability to lead interdisciplinary work. Strong communication, organizational, and computer skills. Preferred Qualifications Experience : Experience in a leadership role working with and/or within universities or other large public organizations. Knowledge : K nowledge of ecological research, watershed or estuarine management, and science policy. Knowledge of local, regional, and national issues and strategies affecting coastal resources. Skill and/or Abilities : Significant ability to inspire and positively motivate both supervised staff and organizational partners. Demonstrated success in supporting an inclusive and diverse workplace. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP I) Anticipated Salary Range: Up to $94,000 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Vacation Days, CSU Benefits Summary Recruitment Closing Date: Open Until Filled First Application Deadline: February 12, 2024 THE DEPARTMENT: The mission of the Division of Administrative Affairs is to provide high quality fiscal, administrative and facility services in support of the university through partnerships and innovative solutions. DUTIES AND RESPONSIBILITIES: Administer and Monitor Clery Compliance Program Manages, facilitates, and audits the institution’s compliance with the Clery and California Education Code § 67380, including developing institutional policies and procedures that apply to all reportable university locations as required. Directs the creation, monitoring and assessment of short and long-term strategic operational goals and resource needs pertaining to the university's Clery program. Develops strategies to implement cost effective solutions and overall improvements to meet goals and requirements of campus safety compliance and reporting. Proactively identifies compliance risks for the university and strategically develops, implements and tracks corrective actions to completion. Advises senior institutional leadership on vulnerabilities and remedies for complex issues regarding campus safety compliance and reporting. Develops and maintains a comprehensive compliance program procedures manual to effectively implement and execute university-wide programmatic compliance activities. Procedures should reflect necessary departmental collaborations and a system of internal controls that provide reasonable assurance of institutional compliance. Manages the collection, analysis and reconciliation of reported incidents and case narratives from sources including but not limited to CSA’s, University Police Department, Cal Poly Pomona student and employee adjudication and grievance processes, external law enforcement agencies and other educational institutions, to determine the countability of reported incidents and overall accuracy of various statistical disclosures required by law. Submits crime statistics for all reportable university locations directly to the ED as required via the online Campus Safety and Security Survey. Conducts a variety of legal and policy research to engage in interpretation of laws and local ordinances necessary in classifying reported crimes, strategic planning, assessment of university compliance policies, implementation of best practices in compliance program administration and streamlining of compliance procedures for all university locations. Conducts analysis of crime data to identify crime trends. Manages preparation, publication, and distribution of campus safety reports, including the Annual Security Report. Ensures annual notices announcing the availability of the campus safety reports are properly developed and actively distributed. Ensures the Annual Security Report include a statement of support from the University President or their cabinet-level designee(s). Serves as the record custodian for Clery Act and California Education Code § 67380 compliance records. Stays abreast of changes to the Clery Act and other regulations affecting campus safety compliance and reporting. Clery Compliance Liaison Leads the cross-departmental Clery Compliance Team, assigns tasks to members and engages them in various campus safety compliance training opportunities. Collaborates with key university and Chancellor’s Office administrators to identify policy and procedure needs and to provide updates on various compliance efforts as needed. Advises UPD leadership on various requirements and necessary improvements to ensure institutional compliance such as crime classification, daily crime log, emergency notifications, timely warnings, security awareness and crime prevention programs, emergency response and evacuation procedure testing and MOU’s with external law enforcement agencies that provide services to locations outside of UPD’s jurisdiction. Collaborates with UPD leadership to advise external law enforcement agencies on the university’s campus safety compliance and reporting requirements, including reportable crime types, locations, report requests, etc. Collaborates with administrators at other colleges and universities to determine the reportability and countability of crimes that occur in locations where the federal reporting obligation applies to both institutions. Maintains the website and email account for the university compliance programs. Campus Security Authority Identification, Notification and Training Develop, administer and promote compliance education and awareness programs, presentations and information for Clery and related trainings for the campus; identify training opportunities to meet the community needs for Clery. Manage all activity related the Campus Security Authorities (CSAs); develop procedures to notify, identify and train institutional "Campus Security Authorities" and key institutional stakeholders on Clery compliance requirements. Develop, deliver and facilitate trainings for the CSAs using various training platforms in-person/ or virtual; serve as training administrator for online training databases. Develop, deliver, and document training and educational programs for the university community related to compliance with the Clery Act (e.g. campus safety procedures, safety awareness). Position may occasionally require attendance at off site locations. Administrative Support Provide administrative and compliance support to the Office of the Vice President for Administrative Affairs and to the Director of Internal Audit. QUALIFICATIONS : Bachelor's degree in higher education, organizational leadership, or related discipline Experience in a larger, complex and diverse public higher education institution Demonstrated experience with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Demonstrated ability and consultative skills to work effectively with diverse constituent groups, both internal and external while handling potentially sensitive situations. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to provide training and gain consensus. Knowledge of the planning, development, and design of organizational structures suitable to the provision of compliance and reporting. Demonstrated ability to engage in strategic planning to ensure the most effective and efficient delivery of information. Ability to learn university policies and procedures, and state & federal laws, and Chancellor’s Office Executive Orders; coupled with a sufficiently deep understanding of how such policies and procedures interact to inform decisions regarding policy interpretations and implementations. Ability to work effectively with faculty, technical and non-technical management and professional support staff. Ability to develop an environment that promotes partnership and transparency with other organizations. Demonstrated ability to problem solve, generate possible options and identify appropriate solutions; and ability to listen to differing viewpoints, see multiple perspectives of a conflict and provide effective conflict resolution skills. Ability to work in an environment with a wide range of people representing various interests and perspectives. PREFERRED EXPERIENCE: Master's degree The University Cal Poly Pomona (CPP) is the #1 university for diversity and economic mobility. Our commitment to mentorship and a culture of care supports students from all backgrounds as they learn in applied hands-on situations, solve real-world problems, and forge their own unique paths to success. And while you’re helping them achieve their dreams, we’re here to help you achieve yours. With benefits ranging from CalPERS retirement to a tuition fee waiver program, we have what you need to develop professionally and retire comfortably. Enjoy the beauty of our campus and be a part of a mission-driven community of educators, innovators and leaders. To learn more about the university, please visit www.cpp.edu, and for more about life at Cal Poly Pomona, please see YourLife@CPP . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP I) Anticipated Salary Range: Up to $94,000 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Vacation Days, CSU Benefits Summary Recruitment Closing Date: Open Until Filled First Application Deadline: February 12, 2024 THE DEPARTMENT: The mission of the Division of Administrative Affairs is to provide high quality fiscal, administrative and facility services in support of the university through partnerships and innovative solutions. DUTIES AND RESPONSIBILITIES: Administer and Monitor Clery Compliance Program Manages, facilitates, and audits the institution’s compliance with the Clery and California Education Code § 67380, including developing institutional policies and procedures that apply to all reportable university locations as required. Directs the creation, monitoring and assessment of short and long-term strategic operational goals and resource needs pertaining to the university's Clery program. Develops strategies to implement cost effective solutions and overall improvements to meet goals and requirements of campus safety compliance and reporting. Proactively identifies compliance risks for the university and strategically develops, implements and tracks corrective actions to completion. Advises senior institutional leadership on vulnerabilities and remedies for complex issues regarding campus safety compliance and reporting. Develops and maintains a comprehensive compliance program procedures manual to effectively implement and execute university-wide programmatic compliance activities. Procedures should reflect necessary departmental collaborations and a system of internal controls that provide reasonable assurance of institutional compliance. Manages the collection, analysis and reconciliation of reported incidents and case narratives from sources including but not limited to CSA’s, University Police Department, Cal Poly Pomona student and employee adjudication and grievance processes, external law enforcement agencies and other educational institutions, to determine the countability of reported incidents and overall accuracy of various statistical disclosures required by law. Submits crime statistics for all reportable university locations directly to the ED as required via the online Campus Safety and Security Survey. Conducts a variety of legal and policy research to engage in interpretation of laws and local ordinances necessary in classifying reported crimes, strategic planning, assessment of university compliance policies, implementation of best practices in compliance program administration and streamlining of compliance procedures for all university locations. Conducts analysis of crime data to identify crime trends. Manages preparation, publication, and distribution of campus safety reports, including the Annual Security Report. Ensures annual notices announcing the availability of the campus safety reports are properly developed and actively distributed. Ensures the Annual Security Report include a statement of support from the University President or their cabinet-level designee(s). Serves as the record custodian for Clery Act and California Education Code § 67380 compliance records. Stays abreast of changes to the Clery Act and other regulations affecting campus safety compliance and reporting. Clery Compliance Liaison Leads the cross-departmental Clery Compliance Team, assigns tasks to members and engages them in various campus safety compliance training opportunities. Collaborates with key university and Chancellor’s Office administrators to identify policy and procedure needs and to provide updates on various compliance efforts as needed. Advises UPD leadership on various requirements and necessary improvements to ensure institutional compliance such as crime classification, daily crime log, emergency notifications, timely warnings, security awareness and crime prevention programs, emergency response and evacuation procedure testing and MOU’s with external law enforcement agencies that provide services to locations outside of UPD’s jurisdiction. Collaborates with UPD leadership to advise external law enforcement agencies on the university’s campus safety compliance and reporting requirements, including reportable crime types, locations, report requests, etc. Collaborates with administrators at other colleges and universities to determine the reportability and countability of crimes that occur in locations where the federal reporting obligation applies to both institutions. Maintains the website and email account for the university compliance programs. Campus Security Authority Identification, Notification and Training Develop, administer and promote compliance education and awareness programs, presentations and information for Clery and related trainings for the campus; identify training opportunities to meet the community needs for Clery. Manage all activity related the Campus Security Authorities (CSAs); develop procedures to notify, identify and train institutional "Campus Security Authorities" and key institutional stakeholders on Clery compliance requirements. Develop, deliver and facilitate trainings for the CSAs using various training platforms in-person/ or virtual; serve as training administrator for online training databases. Develop, deliver, and document training and educational programs for the university community related to compliance with the Clery Act (e.g. campus safety procedures, safety awareness). Position may occasionally require attendance at off site locations. Administrative Support Provide administrative and compliance support to the Office of the Vice President for Administrative Affairs and to the Director of Internal Audit. QUALIFICATIONS : Bachelor's degree in higher education, organizational leadership, or related discipline Experience in a larger, complex and diverse public higher education institution Demonstrated experience with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Demonstrated ability and consultative skills to work effectively with diverse constituent groups, both internal and external while handling potentially sensitive situations. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to provide training and gain consensus. Knowledge of the planning, development, and design of organizational structures suitable to the provision of compliance and reporting. Demonstrated ability to engage in strategic planning to ensure the most effective and efficient delivery of information. Ability to learn university policies and procedures, and state & federal laws, and Chancellor’s Office Executive Orders; coupled with a sufficiently deep understanding of how such policies and procedures interact to inform decisions regarding policy interpretations and implementations. Ability to work effectively with faculty, technical and non-technical management and professional support staff. Ability to develop an environment that promotes partnership and transparency with other organizations. Demonstrated ability to problem solve, generate possible options and identify appropriate solutions; and ability to listen to differing viewpoints, see multiple perspectives of a conflict and provide effective conflict resolution skills. Ability to work in an environment with a wide range of people representing various interests and perspectives. PREFERRED EXPERIENCE: Master's degree The University Cal Poly Pomona (CPP) is the #1 university for diversity and economic mobility. Our commitment to mentorship and a culture of care supports students from all backgrounds as they learn in applied hands-on situations, solve real-world problems, and forge their own unique paths to success. And while you’re helping them achieve their dreams, we’re here to help you achieve yours. With benefits ranging from CalPERS retirement to a tuition fee waiver program, we have what you need to develop professionally and retire comfortably. Enjoy the beauty of our campus and be a part of a mission-driven community of educators, innovators and leaders. To learn more about the university, please visit www.cpp.edu, and for more about life at Cal Poly Pomona, please see YourLife@CPP . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Systems Librarian Tenure Track Faculty Position Library Technology Services Unit University Library Rank: Senior Assistant Librarian Salary Range: $79,000-$81,434 annually California State Polytechnic University, Pomona invites applications for a tenure track faculty position in the University Library. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students participate in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn- by-doing approach and Teacher Scholar Model. The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 baccalaureate and 29 master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 3 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains, and deserts. For additional information about the university, please visit www.cpp.edu, and for more about faculty life, please see YourLife@CPP. Student Population . California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona, and 41% of new students were transfers in Fall 2022. 57% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 53% Latinx, 22% Asian, 14% White, 3% Black, 2% International, 4% two or more races, 3% unknown and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. Thirty-nine percent of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology, and computer science. Inclusive Excellence and Student Success . We aspire to be the model inclusive polytechnic university in the nation. We have a strong commitment to inclusive excellence and to educational experiences that leverage the diverse perspectives and experiences needed to succeed and thrive in a diverse society. *As a part of the application for faculty positions, all candidates must submit a Student Success Statement that demonstrates their commitment and record of contributions to diversity and equity through their teaching, scholarship, or service by speaking to at least two of the inclusive excellence criteria below. Candidates should explain how they have engaged in the criteria below in their pedagogy, scholarship, and/or service, as well as the level to which these efforts have been consistently incorporated into their work. Inclusive Excellence Criteria: Incorporates the contributions and struggles of historic ethnic minority groups or other disadvantaged communities into their teaching, scholarly work, and/or service contributions; Adopts teaching strategies that support the learning and success of students from diverse student populations; Mentors and engages diverse student populations in discovery, scholarship, and creative activities; Engages students in problem-based projects and learning that address the needs of diverse communities; Possesses knowledge of challenges and barriers for underrepresented students and faculty within the discipline and uses it to inform their work in specific ways; Mentors and assists diverse student populations interested in pursuing graduate education; Engages in community-responsive action research or service with diverse student populations and communities; Has experience in or demonstrates a commitment to adopting experiential learning activities and pedagogy with diverse student populations and communities; and Has expertise in or demonstrated commitment to teaching, scholarship and/or service that contributes to access, diversity, and equal opportunity in higher education. University Library As an essential department within the Division of Academic Affairs, the University Library supports student learning and success and fosters faculty productivity by providing efficient access to resources, information, and data and offers a full suite of public services including research support, instructional services, and public programming for students, faculty, staff, and the general community in support of the University's instruction, research, and public service missions. The library serves as one of the key public spaces on campus for students to work, study, and collaborate. The library faculty and staff strive to create a welcoming, inclusive, and innovative learning environment that fosters exploration, discovery, research, and scholarship while offering students a variety of study spaces and technology to support their academic studies. Library Technology Services Unit Library Technology Services (LTS) is a key unit within the University Library and is responsible for supporting and enhancing key systems used by library employees, campus faculty, students, and designated campus affiliates. The LTS team (which currently consists of three staff members and student employees) works collaboratively to adapt library systems to the ever-changing technological environment, develop tools and experiences that are user-centered, lead ongoing development of the infrastructure, and maintain flexible and appropriate technologies, data, and workflows. The LTS unit includes one permanent library faculty, three full-time staff, and up to four part-time student assistants. Along with Collections, Acquisitions, and Resource Discovery Services (CARDS), LTS oversees local administration of the Unified Library Management System (ULMS), Cal Poly Pomona’s institutional repository (Bronco ScholarWorks), the University Library website, the digital signage, and room reservation systems (among other local systems), while also acting as the official liaison between the library and campus IT. Position Details Reporting to the University Library Dean, the Systems Librarian provides primary support and oversight for library systems, information technology services, and digital initiatives for the University Library at Cal Poly Pomona. Working collaboratively with the Senior Director of Library Operations & Library Development, the Head of the Collections, Acquisitions, and Resource Discovery Services (CARDS) unit, and the Library Technology Services (LTS) staff team, the incumbent serves as the primary technology subject matter expert and ensures the effective discovery and delivery of library resources across multiple systems, platforms, and the internet to students, faculty, staff, and scholars. The incumbent is responsible for the administration, configuration, and technical support of the library’s discovery platforms and related integrations, especially for all library resources discoverable through the unified library management system (UMLS). Through ongoing collaboration with colleagues throughout the University Library, on campus, and in the California State University System, the Systems Librarian is also responsible for the ongoing management of systems that support digitization, digital collection storage and presentation, and scholarly publishing, as well as additional web applications and sites maintained by the University Library. In collaboration with the Senior Director of Library Operations & Library Development, the Systems Librarian participates in planning and coordinating the work of LTS unit, collaborates with other library faculty and staff, and acts as the primary liaison with the Division of Information Technology and Institutional Planning (Campus IT). These responsibilities address important aspects of the library’s central responsibility, which is to provide equitable access to recorded knowledge for the purpose of teaching and learning as related to the curriculum, to provide services that empower students to develop and strengthen their information literacy skills, and to build and nurture a collection that supports the curriculum. Librarians make use of emerging technologies to support their teaching, reference service, and collections activities, to improve access to materials, and to enhance their ability to offer services and resources regardless of the location of the user. Responsibilities The incumbent serves as the subject matter expert in systems and facilitates planning, implementing, and managing library information systems and technologies. Serves as the systems administrator for a variety of services and platforms, including Ex Libris Alma and Primo VE, Rapido, ILLiad, PeopleSoft, EZProxy, Cascade, SpringShare, BroncoScholarworks, Preservica, and ArchivesSpace. Serves as the chief advisor to the University Library Dean and library management team on library systems and information technology topics and issues, and provides technology updates and recommendations on the adoption of new and emerging technologies as appropriate. Coordinates implementation and configuration of new hardware, software, and equipment, facilitating accessibility reviews, system demonstrations, systems and usability testing, and assessment of hardware, software, and network performance. Organizes and implements training for library employees on new and existing library systems and technologies. Develops, plans, and coordinates regular usability testing of the library website and systems to enhance the user experience. Ensures accessibility compliance of all library resources in accordance with the Americans with Disabilities Act, Web Content Accessibility Guidelines, and campus IT requirements. Collaborates with members of LTS to oversee the campus institutional repository (Bronco ScholarWorks) including systems maintenance, development, ingestion, and overall usage. Collaborates with the Division of Information Technology & Institutional Planning (Campus IT) in the communication, planning, technical troubleshooting, service coordination, and delivery of services to the university community, with close attention given to developing and ensuring formal contingency policies as well as disaster recovery plans for all library systems and data. Serves on relevant IT-related campus committees and working groups related to library systems, information technology, campus, or system-wide technology governance. Works collaboratively with the Special Collections and Archives unit to support the systems maintenance of the digital collections platform (Preservica) and ArchivesSpace. May work collaboratively with the Student Innovation Idea Labs to support the ongoing development of the Maker Studio, a dedicated makerspace in the library. Participates in the activities of the University Library such as the planning, development, and assessment of the Library's services, operations, programs, policies, and initiatives. In consultation with their HEERA Manager and in keeping with the current Collective Bargaining Agreement, the incumbent may be asked to perform duties in addition to those listed below for other units based on operational/service needs, staffing levels, and the incumbent’s professional growth. Minimum requirements include: ALA-accredited Master of Library & Information Science (MLIS) OR equivalent degree in field relevant to information technology (computer science, information management systems, etc.). Degree must be conferred by the start date of the position. Experience in and or a demonstrated capacity to oversee library systems, technology, and software, including maintenance, assessment, and troubleshooting of an integrated library system, content management system, and/or discovery platform in an academic, research, or larger public library. Evidence of excellent analytical, organizational, communication, project management, and proactive problem-solving skills. Demonstrated commitment to inclusivity and equity. Evidence should be provided in a Student Success Statement that responds to the prompt above - “Inclusive Excellence and Student Success” Preferred/Desired Qualifications: Experience with ExLibris Alma/Primo VE or other integrated library systems that facilitate discovery and resource management. Familiarity or experience with relevant programming languages, analytics tools, and other related library technology like Python, XML, SQL/MySQL, Alma Analytics, JavaScript, and/or HTML/CSS. Willingness to become certified in Alma/Primo VE within first year of hire. Familiarity or experience with user experience and graphic design principles. Conditions of Employment: The person offered this position is required to pass a background check. Application Process: A completed application will consist of: Cover letter in which you describe your interest in the position, relevant experience, and how you meet the minimum and preferred qualifications; A Student Success Statement (up to 2 pages, single-spaced) that responds to the prompt above - “Inclusive Excellence and Student Success” and addresses at least two of the inclusive excellence criteria listed (please indicate the criteria numbers in your Statement). Curriculum vitae. Finalists for the position will: be required to provide official transcripts for highest degree before the on-campus interview; be required to provide three contacts for professional and/or supervisory references; be required to give a presentation on a relevant topic related to the position. The position is open until filled. First consideration will be given to completed applications received no later than February 4, 2024. Please direct inquiries to Paul Hottinger; Search Committee Chair; at prhottinger@cpp.edu Applications accepted only via PageUp -online application portal-for University hires. Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report . Advertised: Nov 20 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Systems Librarian Tenure Track Faculty Position Library Technology Services Unit University Library Rank: Senior Assistant Librarian Salary Range: $79,000-$81,434 annually California State Polytechnic University, Pomona invites applications for a tenure track faculty position in the University Library. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students participate in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn- by-doing approach and Teacher Scholar Model. The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 baccalaureate and 29 master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 3 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains, and deserts. For additional information about the university, please visit www.cpp.edu, and for more about faculty life, please see YourLife@CPP. Student Population . California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona, and 41% of new students were transfers in Fall 2022. 57% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 53% Latinx, 22% Asian, 14% White, 3% Black, 2% International, 4% two or more races, 3% unknown and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. Thirty-nine percent of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology, and computer science. Inclusive Excellence and Student Success . We aspire to be the model inclusive polytechnic university in the nation. We have a strong commitment to inclusive excellence and to educational experiences that leverage the diverse perspectives and experiences needed to succeed and thrive in a diverse society. *As a part of the application for faculty positions, all candidates must submit a Student Success Statement that demonstrates their commitment and record of contributions to diversity and equity through their teaching, scholarship, or service by speaking to at least two of the inclusive excellence criteria below. Candidates should explain how they have engaged in the criteria below in their pedagogy, scholarship, and/or service, as well as the level to which these efforts have been consistently incorporated into their work. Inclusive Excellence Criteria: Incorporates the contributions and struggles of historic ethnic minority groups or other disadvantaged communities into their teaching, scholarly work, and/or service contributions; Adopts teaching strategies that support the learning and success of students from diverse student populations; Mentors and engages diverse student populations in discovery, scholarship, and creative activities; Engages students in problem-based projects and learning that address the needs of diverse communities; Possesses knowledge of challenges and barriers for underrepresented students and faculty within the discipline and uses it to inform their work in specific ways; Mentors and assists diverse student populations interested in pursuing graduate education; Engages in community-responsive action research or service with diverse student populations and communities; Has experience in or demonstrates a commitment to adopting experiential learning activities and pedagogy with diverse student populations and communities; and Has expertise in or demonstrated commitment to teaching, scholarship and/or service that contributes to access, diversity, and equal opportunity in higher education. University Library As an essential department within the Division of Academic Affairs, the University Library supports student learning and success and fosters faculty productivity by providing efficient access to resources, information, and data and offers a full suite of public services including research support, instructional services, and public programming for students, faculty, staff, and the general community in support of the University's instruction, research, and public service missions. The library serves as one of the key public spaces on campus for students to work, study, and collaborate. The library faculty and staff strive to create a welcoming, inclusive, and innovative learning environment that fosters exploration, discovery, research, and scholarship while offering students a variety of study spaces and technology to support their academic studies. Library Technology Services Unit Library Technology Services (LTS) is a key unit within the University Library and is responsible for supporting and enhancing key systems used by library employees, campus faculty, students, and designated campus affiliates. The LTS team (which currently consists of three staff members and student employees) works collaboratively to adapt library systems to the ever-changing technological environment, develop tools and experiences that are user-centered, lead ongoing development of the infrastructure, and maintain flexible and appropriate technologies, data, and workflows. The LTS unit includes one permanent library faculty, three full-time staff, and up to four part-time student assistants. Along with Collections, Acquisitions, and Resource Discovery Services (CARDS), LTS oversees local administration of the Unified Library Management System (ULMS), Cal Poly Pomona’s institutional repository (Bronco ScholarWorks), the University Library website, the digital signage, and room reservation systems (among other local systems), while also acting as the official liaison between the library and campus IT. Position Details Reporting to the University Library Dean, the Systems Librarian provides primary support and oversight for library systems, information technology services, and digital initiatives for the University Library at Cal Poly Pomona. Working collaboratively with the Senior Director of Library Operations & Library Development, the Head of the Collections, Acquisitions, and Resource Discovery Services (CARDS) unit, and the Library Technology Services (LTS) staff team, the incumbent serves as the primary technology subject matter expert and ensures the effective discovery and delivery of library resources across multiple systems, platforms, and the internet to students, faculty, staff, and scholars. The incumbent is responsible for the administration, configuration, and technical support of the library’s discovery platforms and related integrations, especially for all library resources discoverable through the unified library management system (UMLS). Through ongoing collaboration with colleagues throughout the University Library, on campus, and in the California State University System, the Systems Librarian is also responsible for the ongoing management of systems that support digitization, digital collection storage and presentation, and scholarly publishing, as well as additional web applications and sites maintained by the University Library. In collaboration with the Senior Director of Library Operations & Library Development, the Systems Librarian participates in planning and coordinating the work of LTS unit, collaborates with other library faculty and staff, and acts as the primary liaison with the Division of Information Technology and Institutional Planning (Campus IT). These responsibilities address important aspects of the library’s central responsibility, which is to provide equitable access to recorded knowledge for the purpose of teaching and learning as related to the curriculum, to provide services that empower students to develop and strengthen their information literacy skills, and to build and nurture a collection that supports the curriculum. Librarians make use of emerging technologies to support their teaching, reference service, and collections activities, to improve access to materials, and to enhance their ability to offer services and resources regardless of the location of the user. Responsibilities The incumbent serves as the subject matter expert in systems and facilitates planning, implementing, and managing library information systems and technologies. Serves as the systems administrator for a variety of services and platforms, including Ex Libris Alma and Primo VE, Rapido, ILLiad, PeopleSoft, EZProxy, Cascade, SpringShare, BroncoScholarworks, Preservica, and ArchivesSpace. Serves as the chief advisor to the University Library Dean and library management team on library systems and information technology topics and issues, and provides technology updates and recommendations on the adoption of new and emerging technologies as appropriate. Coordinates implementation and configuration of new hardware, software, and equipment, facilitating accessibility reviews, system demonstrations, systems and usability testing, and assessment of hardware, software, and network performance. Organizes and implements training for library employees on new and existing library systems and technologies. Develops, plans, and coordinates regular usability testing of the library website and systems to enhance the user experience. Ensures accessibility compliance of all library resources in accordance with the Americans with Disabilities Act, Web Content Accessibility Guidelines, and campus IT requirements. Collaborates with members of LTS to oversee the campus institutional repository (Bronco ScholarWorks) including systems maintenance, development, ingestion, and overall usage. Collaborates with the Division of Information Technology & Institutional Planning (Campus IT) in the communication, planning, technical troubleshooting, service coordination, and delivery of services to the university community, with close attention given to developing and ensuring formal contingency policies as well as disaster recovery plans for all library systems and data. Serves on relevant IT-related campus committees and working groups related to library systems, information technology, campus, or system-wide technology governance. Works collaboratively with the Special Collections and Archives unit to support the systems maintenance of the digital collections platform (Preservica) and ArchivesSpace. May work collaboratively with the Student Innovation Idea Labs to support the ongoing development of the Maker Studio, a dedicated makerspace in the library. Participates in the activities of the University Library such as the planning, development, and assessment of the Library's services, operations, programs, policies, and initiatives. In consultation with their HEERA Manager and in keeping with the current Collective Bargaining Agreement, the incumbent may be asked to perform duties in addition to those listed below for other units based on operational/service needs, staffing levels, and the incumbent’s professional growth. Minimum requirements include: ALA-accredited Master of Library & Information Science (MLIS) OR equivalent degree in field relevant to information technology (computer science, information management systems, etc.). Degree must be conferred by the start date of the position. Experience in and or a demonstrated capacity to oversee library systems, technology, and software, including maintenance, assessment, and troubleshooting of an integrated library system, content management system, and/or discovery platform in an academic, research, or larger public library. Evidence of excellent analytical, organizational, communication, project management, and proactive problem-solving skills. Demonstrated commitment to inclusivity and equity. Evidence should be provided in a Student Success Statement that responds to the prompt above - “Inclusive Excellence and Student Success” Preferred/Desired Qualifications: Experience with ExLibris Alma/Primo VE or other integrated library systems that facilitate discovery and resource management. Familiarity or experience with relevant programming languages, analytics tools, and other related library technology like Python, XML, SQL/MySQL, Alma Analytics, JavaScript, and/or HTML/CSS. Willingness to become certified in Alma/Primo VE within first year of hire. Familiarity or experience with user experience and graphic design principles. Conditions of Employment: The person offered this position is required to pass a background check. Application Process: A completed application will consist of: Cover letter in which you describe your interest in the position, relevant experience, and how you meet the minimum and preferred qualifications; A Student Success Statement (up to 2 pages, single-spaced) that responds to the prompt above - “Inclusive Excellence and Student Success” and addresses at least two of the inclusive excellence criteria listed (please indicate the criteria numbers in your Statement). Curriculum vitae. Finalists for the position will: be required to provide official transcripts for highest degree before the on-campus interview; be required to provide three contacts for professional and/or supervisory references; be required to give a presentation on a relevant topic related to the position. The position is open until filled. First consideration will be given to completed applications received no later than February 4, 2024. Please direct inquiries to Paul Hottinger; Search Committee Chair; at prhottinger@cpp.edu Applications accepted only via PageUp -online application portal-for University hires. Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report . Advertised: Nov 20 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Director of Student Engagement & Transition Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President, Division of Student Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life - Student Engagement & Transition Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,500.00 - $8,333.00 Per Month ($90,000.00 - $99,996.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Assistant Dean of Students, the Director of Student Engagement and Transition directs and leads all aspects of the Student Engagement & Transition center, overseeing and managing programs and services, including functional initiatives such as new student orientation, family programs, student leadership/mentorship programs, student organizations, and various university-sponsored campus activities and events. The Director of Student Engagement & Transition holds a strategic position collaborating across both Academic Affairs and Student Affairs and Enrollment Management. This involves facilitating proactive partnerships, programs and services that empower new and current students, as well as student groups (clubs, organizations, fraternity, and sorority life) to succeed in engaging the greater campus community. This role focuses on developing opportunities for students and student organizations to connect and network with one another. Collaboration extends to various university departments, including, but not limited to: First-Year Experience and Undergraduate Education, New Student & Family Programs, Residential Life and Housing, Recruitment and Outreach, Undergraduate Admissions, Financial Aid, Campus Recreation, SAFE Place, Associated Students Inc., and college academic partners directly supporting student engagement success and campus-wide engagement. The Director of Student Engagement & Transition will support the Assistant Dean of Students in the strategic vision, direction, assessment, and accountability for engagement and transition programs that enhance the undergraduates’ and their supporters’ (parents and families) experience with the University. This includes fostering a sense of belonging through co-curricular and extracurricular interest and involvement. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. They should be willing to work some weekends, evenings, and holidays as needed to ensure delivery of outcomes and fulfillment of the primary mission of Student Affairs & Enrollment Management. Position Information The Director of Student Engagement performs the following functions/duties, including but not limited to: Unit Management & Supervision Guides, directs, advocates, and collaborates to establish a university-wide vision and leadership for student engagement, fostering a sense of belonging, and orchestrating campus-wide events. This includes overseeing club and organization management both in-person and remotely/online, including the management and promotion of GatorXperience (the student organization and events main module), GatorFest!, week of welcome programs, operations, central student-led event management, Greek Life events, and other programs dedicated to campus-wide events, engagement, and entertainment. Partners with Student Success and Graduation Initiatives, specifically within incoming or retention committees, as a representative of Student Engagement & Transition (SET). Guides, directs, formulates, and executes the vision, management, and functioning of the Student Engagement and Transition office. This involves strategic supervision, planning, budgeting, and operational oversight for all programs, services, and collaborations. Drives the implementation of the Division of Student Life’s vision, shaping the student life experience at San Francisco State University from orientation to ongoing engagement of continuing students. Develops programs, services, and partnerships aimed at recruiting, retaining, and nurturing students into engaged leaders both on and off campus. Champions, collaborates, and functions as the main point of contact with leadership groups in various areas regarding engagement and transition programming. This includes orientation and extended orientation programming, GatorFest!, Discover/Explore SF State, Fraternity and Sorority Life programming, Athletics, and other University-wide initiatives. Supervises, plans, and orchestrates the execution of both small- and large-scale campus-wide events and special projects tailored for continuing students and their supporters. These initiatives aim to enhance engagement on campus, encompassing traditions, student persistence in and out of the classroom, and fostering a sense of community while living in San Francisco. Facilitates seamless collaboration with peers within the Student Affairs & Enrollment Management department as well as university-wide, fostering an environment that encourages and enhances student engagement with clubs, organizations, and diverse University events. Guides and cultivates meaningful connections with student clubs and organizations, along with their dedicated staff and faculty advisors, through the creation of comprehensive training sessions, informative orientations, resource development, and regular, effective communication channels. Works in tandem with Campus Recreation, the Office of Student Conduct, and Residential Life to craft inclusive and impactful engagement initiatives, ensuring a holistic approach to supporting the seamless transition of all new students into the University community. Oversees, in collaboration with the Assistant Dean of Students, critical standards, assessments, reports, and community engagement initiatives for Fraternity and Sorority Life, while working in conjunction with Title IX, Student Conduct, and AB 524 compliance measures. Facilitates comprehensive engagement with the CSU club and organization registration process, ensuring a streamlined and efficient approach to their registration requirements. Collaborates closely with the Office of Student Conduct, and Assistant Dean of Students to address matters related to student organization conduct or violations of CSU/campus policies, ensuring a cohesive and responsive approach. Serves as a liaison between the Student Engagement Team (SET) and Time, Place, & Manner to facilitate activities and programs for student organization leaders and new students, fostering a comprehensive understanding of freedom of speech guidelines. General Administration & Assessment Facilitate effective collaboration among diverse campus partners, overseeing the coordination and management of joint efforts pertaining to student activities, events, as well as engagement, involvement, and participation initiatives. Contribute to the creation, execution, and oversight of strategic plans aimed at enhancing collaboration, communication, and the formulation of policies and procedures pertaining to the activities, program planning, event management, and adherence to time, place, and manner (TPM) policies for student clubs and organizations. Designs, implements, and evaluates yearly assessments for student activities, programming, campus events, and other University-wide initiatives, ensuring a comprehensive analysis to inform continuous improvement and strategic planning. Creates and assesses statistical, analytical, and narrative reports designed for presentations, decision-making processes, and program enhancements, ensuring data-driven insights for informed decision-making and continuous program improvement. Partners with the Assistant Dean of Students and university leadership to define key metrics serving as indicators for student retention, engagement, and participation in university activities and events. Secures the development and distribution of promotional materials that highlight university activities and events, contributing to the support of student success and retention initiatives. Conducts an annual assessment of all facets of campus engagement, involvement, and available opportunities for students to maintain connections. Evaluates the requirements of students both prior to and during their academic journey, adapting student life programming to address identified needs. Works closely with the Technical Manager of the Student Life Events Center to offer strategic support for university-wide events and programs. Offers strategic leadership and supervision for the student segment of a centralized event system, ensuring transparent and consistent communication with the Assistant Dean of Students regarding any student-led programs and events. Undertakes special projects as delegated by the Assistant Dean of Students for the Division of Student Life. Marketing & Systems Oversight Collaborating with campus partners, including Strategic Marketing and Communications, Enrollment Operations, Admissions, Dean of Students, and Division of Student Life, to contribute to the development of outreach, marketing, and communication strategies for activities and events. Additionally, providing support for the planning and management of unit online platforms, such as mobile app engagement, orientation, and event registration systems. Other Duties as Assigned Direction provided from supervisor as needed. Be available for campus and departmental emergency response. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles Promotes and ensures the application of human resources professional responsibilities and ethical standards; This position necessitates a prominent standing within a diverse campus community, demanding visibility, and active advocacy for the department. The incumbent must proficiently communicate a compelling vision to guide the department's operations toward excellence. The schedule may entail weekend and evening commitments, potentially including holidays. Extended periods of the day may involve office work, desk-based tasks, computer work, and attending meetings. The ability to effectively engage with a culturally and ethnically diverse population of students, faculty, and staff is essential. EMBODY THE SIX ROLES OF LEADER Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations and delegate work. Managing Talent: hire, supervise, coach, support employees. Inspiring Performance: empower, appreciate, communicate constructive feedback. Building Teams: build trust and collaborate. Using & Sharing Information: open communication, transparency. Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. EMBODY THE CORE COMPETENCIES Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Minimum Qualifications Master's degree from an accredited institution in an appropriate area of specialization (Education, Counseling, Student Affairs, Higher Education). 3 to 5 years of progressively responsible experience managing programs focused on university student activities and events, student retention, student engagement, student success, or related experience. Demonstrated experience with data analysis, reporting, and use of data in decision-making. Preferred Qualifications Proven experience working collaboratively with colleagues at all levels in a large, complex institution, as well as with diverse external communities, to facilitate positive and collaborative processes and initiatives coupled with measurable programmatic deliverables. Evidence of initiating or founding units with clear and well-defined mission and goals, as well as clear metrics for success. Experience managing budgets, assessing program effectiveness, and successfully applying for grants to support program development. Experience teaching in a higher education setting. Demonstrated knowledge of current research, theory, and best practices of first year student experience and student retention programs. Knowledge of assessment strategies to rate, analyze and improve performance. Professional interpersonal and public presentation skills. Excellent organizational skills, attention to detail, and flexibility. Ability to write reports based on data analysis and interpretation. Ability to collaborate with various university departments and external partners to support a diverse student population. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Director of Student Engagement & Transition Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President, Division of Student Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life - Student Engagement & Transition Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,500.00 - $8,333.00 Per Month ($90,000.00 - $99,996.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Assistant Dean of Students, the Director of Student Engagement and Transition directs and leads all aspects of the Student Engagement & Transition center, overseeing and managing programs and services, including functional initiatives such as new student orientation, family programs, student leadership/mentorship programs, student organizations, and various university-sponsored campus activities and events. The Director of Student Engagement & Transition holds a strategic position collaborating across both Academic Affairs and Student Affairs and Enrollment Management. This involves facilitating proactive partnerships, programs and services that empower new and current students, as well as student groups (clubs, organizations, fraternity, and sorority life) to succeed in engaging the greater campus community. This role focuses on developing opportunities for students and student organizations to connect and network with one another. Collaboration extends to various university departments, including, but not limited to: First-Year Experience and Undergraduate Education, New Student & Family Programs, Residential Life and Housing, Recruitment and Outreach, Undergraduate Admissions, Financial Aid, Campus Recreation, SAFE Place, Associated Students Inc., and college academic partners directly supporting student engagement success and campus-wide engagement. The Director of Student Engagement & Transition will support the Assistant Dean of Students in the strategic vision, direction, assessment, and accountability for engagement and transition programs that enhance the undergraduates’ and their supporters’ (parents and families) experience with the University. This includes fostering a sense of belonging through co-curricular and extracurricular interest and involvement. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. They should be willing to work some weekends, evenings, and holidays as needed to ensure delivery of outcomes and fulfillment of the primary mission of Student Affairs & Enrollment Management. Position Information The Director of Student Engagement performs the following functions/duties, including but not limited to: Unit Management & Supervision Guides, directs, advocates, and collaborates to establish a university-wide vision and leadership for student engagement, fostering a sense of belonging, and orchestrating campus-wide events. This includes overseeing club and organization management both in-person and remotely/online, including the management and promotion of GatorXperience (the student organization and events main module), GatorFest!, week of welcome programs, operations, central student-led event management, Greek Life events, and other programs dedicated to campus-wide events, engagement, and entertainment. Partners with Student Success and Graduation Initiatives, specifically within incoming or retention committees, as a representative of Student Engagement & Transition (SET). Guides, directs, formulates, and executes the vision, management, and functioning of the Student Engagement and Transition office. This involves strategic supervision, planning, budgeting, and operational oversight for all programs, services, and collaborations. Drives the implementation of the Division of Student Life’s vision, shaping the student life experience at San Francisco State University from orientation to ongoing engagement of continuing students. Develops programs, services, and partnerships aimed at recruiting, retaining, and nurturing students into engaged leaders both on and off campus. Champions, collaborates, and functions as the main point of contact with leadership groups in various areas regarding engagement and transition programming. This includes orientation and extended orientation programming, GatorFest!, Discover/Explore SF State, Fraternity and Sorority Life programming, Athletics, and other University-wide initiatives. Supervises, plans, and orchestrates the execution of both small- and large-scale campus-wide events and special projects tailored for continuing students and their supporters. These initiatives aim to enhance engagement on campus, encompassing traditions, student persistence in and out of the classroom, and fostering a sense of community while living in San Francisco. Facilitates seamless collaboration with peers within the Student Affairs & Enrollment Management department as well as university-wide, fostering an environment that encourages and enhances student engagement with clubs, organizations, and diverse University events. Guides and cultivates meaningful connections with student clubs and organizations, along with their dedicated staff and faculty advisors, through the creation of comprehensive training sessions, informative orientations, resource development, and regular, effective communication channels. Works in tandem with Campus Recreation, the Office of Student Conduct, and Residential Life to craft inclusive and impactful engagement initiatives, ensuring a holistic approach to supporting the seamless transition of all new students into the University community. Oversees, in collaboration with the Assistant Dean of Students, critical standards, assessments, reports, and community engagement initiatives for Fraternity and Sorority Life, while working in conjunction with Title IX, Student Conduct, and AB 524 compliance measures. Facilitates comprehensive engagement with the CSU club and organization registration process, ensuring a streamlined and efficient approach to their registration requirements. Collaborates closely with the Office of Student Conduct, and Assistant Dean of Students to address matters related to student organization conduct or violations of CSU/campus policies, ensuring a cohesive and responsive approach. Serves as a liaison between the Student Engagement Team (SET) and Time, Place, & Manner to facilitate activities and programs for student organization leaders and new students, fostering a comprehensive understanding of freedom of speech guidelines. General Administration & Assessment Facilitate effective collaboration among diverse campus partners, overseeing the coordination and management of joint efforts pertaining to student activities, events, as well as engagement, involvement, and participation initiatives. Contribute to the creation, execution, and oversight of strategic plans aimed at enhancing collaboration, communication, and the formulation of policies and procedures pertaining to the activities, program planning, event management, and adherence to time, place, and manner (TPM) policies for student clubs and organizations. Designs, implements, and evaluates yearly assessments for student activities, programming, campus events, and other University-wide initiatives, ensuring a comprehensive analysis to inform continuous improvement and strategic planning. Creates and assesses statistical, analytical, and narrative reports designed for presentations, decision-making processes, and program enhancements, ensuring data-driven insights for informed decision-making and continuous program improvement. Partners with the Assistant Dean of Students and university leadership to define key metrics serving as indicators for student retention, engagement, and participation in university activities and events. Secures the development and distribution of promotional materials that highlight university activities and events, contributing to the support of student success and retention initiatives. Conducts an annual assessment of all facets of campus engagement, involvement, and available opportunities for students to maintain connections. Evaluates the requirements of students both prior to and during their academic journey, adapting student life programming to address identified needs. Works closely with the Technical Manager of the Student Life Events Center to offer strategic support for university-wide events and programs. Offers strategic leadership and supervision for the student segment of a centralized event system, ensuring transparent and consistent communication with the Assistant Dean of Students regarding any student-led programs and events. Undertakes special projects as delegated by the Assistant Dean of Students for the Division of Student Life. Marketing & Systems Oversight Collaborating with campus partners, including Strategic Marketing and Communications, Enrollment Operations, Admissions, Dean of Students, and Division of Student Life, to contribute to the development of outreach, marketing, and communication strategies for activities and events. Additionally, providing support for the planning and management of unit online platforms, such as mobile app engagement, orientation, and event registration systems. Other Duties as Assigned Direction provided from supervisor as needed. Be available for campus and departmental emergency response. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles Promotes and ensures the application of human resources professional responsibilities and ethical standards; This position necessitates a prominent standing within a diverse campus community, demanding visibility, and active advocacy for the department. The incumbent must proficiently communicate a compelling vision to guide the department's operations toward excellence. The schedule may entail weekend and evening commitments, potentially including holidays. Extended periods of the day may involve office work, desk-based tasks, computer work, and attending meetings. The ability to effectively engage with a culturally and ethnically diverse population of students, faculty, and staff is essential. EMBODY THE SIX ROLES OF LEADER Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations and delegate work. Managing Talent: hire, supervise, coach, support employees. Inspiring Performance: empower, appreciate, communicate constructive feedback. Building Teams: build trust and collaborate. Using & Sharing Information: open communication, transparency. Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. EMBODY THE CORE COMPETENCIES Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Minimum Qualifications Master's degree from an accredited institution in an appropriate area of specialization (Education, Counseling, Student Affairs, Higher Education). 3 to 5 years of progressively responsible experience managing programs focused on university student activities and events, student retention, student engagement, student success, or related experience. Demonstrated experience with data analysis, reporting, and use of data in decision-making. Preferred Qualifications Proven experience working collaboratively with colleagues at all levels in a large, complex institution, as well as with diverse external communities, to facilitate positive and collaborative processes and initiatives coupled with measurable programmatic deliverables. Evidence of initiating or founding units with clear and well-defined mission and goals, as well as clear metrics for success. Experience managing budgets, assessing program effectiveness, and successfully applying for grants to support program development. Experience teaching in a higher education setting. Demonstrated knowledge of current research, theory, and best practices of first year student experience and student retention programs. Knowledge of assessment strategies to rate, analyze and improve performance. Professional interpersonal and public presentation skills. Excellent organizational skills, attention to detail, and flexibility. Ability to write reports based on data analysis and interpretation. Ability to collaborate with various university departments and external partners to support a diverse student population. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
Mar 27, 2024
Full Time
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Community Development Department is comprised of three divisions: Planning, Building, and Housing and Community Services. In general, the Department guides the ongoing physical development of the community, to ensure that construction conforms to the standards of the City and State, to increase affordable housing and access to community services in the City. The Housing and Community Services Division has a 2021-22 budget of $7 million and is staffed by nine (9) full-time positions. Activities within the Division include housing production, the long-term compliance of the City’s affordable housing portfolio, and the administration of the City’s federal Community Development Block Grant (CDBG) and HOME Investment Partnerships Act Program (HOME) entitlement grant programs. These grants are used to promote affordable housing, rehabilitate substandard housing, facilitate neighborhood improvements, remove barriers to persons with disabilities, reduce homelessness and its impacts, and to fund public services for low- and moderate-income residents. The Division is also responsible for conducting Housing Quality Standard (HQS) inspections on affordable housing. For more information about the Community Development Department, please visit the department website . The Position: The Housing Inspector is a journey level technical classification in the classified service assigned to either the Building Inspection Division or the Housing and Community Services Division of the Community Development Department. Incumbents are responsible for performing specialized work in the inspection, investigation, and promotion of environmental sanitation in housing, the enforcement of local and state housing and dangerous building codes, and/or field activities related to the City’s housing rehabilitation and inspection programs. In the Housing and Community Services Division, the Housing Inspector will report to the Grants Management Analyst. The inspector will be responsible for patiently guiding lower income homeowners through the process of the City’s NCIP home repair program and maintaining files for each client. The inspector will help develop a scope of work, communicate regularly with the homeowner and contractors, and oversee construction quality. In addition, the inspector will systematically conduct and monitor responses to HUD Housing Quality Standard (HQS) inspections on multifamily residences. The inspector may from time to time be asked to inspect capital improvement projects for public facilities funded by federal CDBG funding. The inspector may perform other similar tasks in support of the overall activity of the Housing and Community Services Division. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $110,131.32 - $140,686.32. This position will be filled at or near the bottom of the salary range. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Performs inspections of housing facilities to ensure that occupancy, use, maintenance, and/or repairs comply with code requirements including housing and dangerous building codes and related health and safety laws Performs inspections of buildings that may be structurally unsafe or a fire hazard Develops equitable solutions to difficult problems of rehabilitation and reconstruction Advises City residents and property owners on housing requirements and restrictions and provides general information regarding housing maintenance and repair Prepares work descriptions for housing repair bids, monitors performance of work by building contractors, issues progress payments, and tracks status of housing rehabilitation projects Performs routine inspections in multiple housing units such as motels, apartment buildings, boarding houses, trailer courts, and rest homes Coordinates inspection activities with other City departments and other governmental agencies Addresses various health and safety complaints pertaining to occupancy and use of property, including nuisances and animal disturbances, and institutes prosecution of violators for noncompliance with relevant ordinances, codes, and laws Prepares and maintains forms, records, reports, and correspondence pertaining to inspection activities Performs other related duties, as assigned Minimum Qualifications Any combination of education and experience equivalent to: Minimum Education Requirements: Completion of sixty (60) semester units of coursework from an accredited college or university Minimum Experience Requirements: Three (3) years of experience in housing code enforcement, building construction inspection, public health and sanitation inspection, and/or as a licensed General Contractor in residential construction Acceptable Substitution: None License/Certifications: Possession of a valid California Class C driver's license is required Desirable Qualifications: Possession of a valid certificate of registration as a Sanitarian issued by the California State Department of Public Health, certification by the International Conference of Building Officials as a Building Inspector, and/or a Contractor’s license issued by the California Contractors State License Board Other Requirements: Must be able to perform the essential functions of the job assignment CONFLICT OF INTEREST: Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of: Principles, techniques and practices applied to inspection and investigation of buildings occupied as living quarters Laws, codes, and ordinances pertaining to housing and public health, including the Health and Safety Code, the State Housing Code, uniform building codes, the State historic building code, public health laws, and provisions of the penal code related to public nuisances Principles of environmental and sanitary science Ability to: Tactfully gain the cooperation and compliance of individuals and organizations in maintaining standards and legal requirements pertaining to housing Read and interpret building plans and specifications and explain them to residents Establish and maintain effective working relationships with those contacted in the course of work, including government officials, contractors, and the general public Work in a team-based environment and achieve common goals Perform arithmetic computations with accuracy Prepare and maintain accurate written documents such as reports, records, forms, and correspondence Communicate clearly and concisely, both orally and in writing Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines Work with limited direction and complete work accurately and efficiently within prescribed time limits Walk or stand for extended periods of time and bend, stoop, crawl, climb, and lift as necessary to perform inspections Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume (Cover Letter is optional). Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of April 9, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: 4/9/2024 4:00 PM Pacific
Mar 20, 2024
Full Time
Description The Department: The Community Development Department is comprised of three divisions: Planning, Building, and Housing and Community Services. In general, the Department guides the ongoing physical development of the community, to ensure that construction conforms to the standards of the City and State, to increase affordable housing and access to community services in the City. The Housing and Community Services Division has a 2021-22 budget of $7 million and is staffed by nine (9) full-time positions. Activities within the Division include housing production, the long-term compliance of the City’s affordable housing portfolio, and the administration of the City’s federal Community Development Block Grant (CDBG) and HOME Investment Partnerships Act Program (HOME) entitlement grant programs. These grants are used to promote affordable housing, rehabilitate substandard housing, facilitate neighborhood improvements, remove barriers to persons with disabilities, reduce homelessness and its impacts, and to fund public services for low- and moderate-income residents. The Division is also responsible for conducting Housing Quality Standard (HQS) inspections on affordable housing. For more information about the Community Development Department, please visit the department website . The Position: The Housing Inspector is a journey level technical classification in the classified service assigned to either the Building Inspection Division or the Housing and Community Services Division of the Community Development Department. Incumbents are responsible for performing specialized work in the inspection, investigation, and promotion of environmental sanitation in housing, the enforcement of local and state housing and dangerous building codes, and/or field activities related to the City’s housing rehabilitation and inspection programs. In the Housing and Community Services Division, the Housing Inspector will report to the Grants Management Analyst. The inspector will be responsible for patiently guiding lower income homeowners through the process of the City’s NCIP home repair program and maintaining files for each client. The inspector will help develop a scope of work, communicate regularly with the homeowner and contractors, and oversee construction quality. In addition, the inspector will systematically conduct and monitor responses to HUD Housing Quality Standard (HQS) inspections on multifamily residences. The inspector may from time to time be asked to inspect capital improvement projects for public facilities funded by federal CDBG funding. The inspector may perform other similar tasks in support of the overall activity of the Housing and Community Services Division. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $110,131.32 - $140,686.32. This position will be filled at or near the bottom of the salary range. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Performs inspections of housing facilities to ensure that occupancy, use, maintenance, and/or repairs comply with code requirements including housing and dangerous building codes and related health and safety laws Performs inspections of buildings that may be structurally unsafe or a fire hazard Develops equitable solutions to difficult problems of rehabilitation and reconstruction Advises City residents and property owners on housing requirements and restrictions and provides general information regarding housing maintenance and repair Prepares work descriptions for housing repair bids, monitors performance of work by building contractors, issues progress payments, and tracks status of housing rehabilitation projects Performs routine inspections in multiple housing units such as motels, apartment buildings, boarding houses, trailer courts, and rest homes Coordinates inspection activities with other City departments and other governmental agencies Addresses various health and safety complaints pertaining to occupancy and use of property, including nuisances and animal disturbances, and institutes prosecution of violators for noncompliance with relevant ordinances, codes, and laws Prepares and maintains forms, records, reports, and correspondence pertaining to inspection activities Performs other related duties, as assigned Minimum Qualifications Any combination of education and experience equivalent to: Minimum Education Requirements: Completion of sixty (60) semester units of coursework from an accredited college or university Minimum Experience Requirements: Three (3) years of experience in housing code enforcement, building construction inspection, public health and sanitation inspection, and/or as a licensed General Contractor in residential construction Acceptable Substitution: None License/Certifications: Possession of a valid California Class C driver's license is required Desirable Qualifications: Possession of a valid certificate of registration as a Sanitarian issued by the California State Department of Public Health, certification by the International Conference of Building Officials as a Building Inspector, and/or a Contractor’s license issued by the California Contractors State License Board Other Requirements: Must be able to perform the essential functions of the job assignment CONFLICT OF INTEREST: Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of: Principles, techniques and practices applied to inspection and investigation of buildings occupied as living quarters Laws, codes, and ordinances pertaining to housing and public health, including the Health and Safety Code, the State Housing Code, uniform building codes, the State historic building code, public health laws, and provisions of the penal code related to public nuisances Principles of environmental and sanitary science Ability to: Tactfully gain the cooperation and compliance of individuals and organizations in maintaining standards and legal requirements pertaining to housing Read and interpret building plans and specifications and explain them to residents Establish and maintain effective working relationships with those contacted in the course of work, including government officials, contractors, and the general public Work in a team-based environment and achieve common goals Perform arithmetic computations with accuracy Prepare and maintain accurate written documents such as reports, records, forms, and correspondence Communicate clearly and concisely, both orally and in writing Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines Work with limited direction and complete work accurately and efficiently within prescribed time limits Walk or stand for extended periods of time and bend, stoop, crawl, climb, and lift as necessary to perform inspections Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume (Cover Letter is optional). Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of April 9, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: 4/9/2024 4:00 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Community Development Department strives to enhance the community’s safety, welfare, quality of life, and economic opportunities by providing advanced planning, development review, permitting and inspection services, as well as administration of programs related to affordable housing. To learn more about the City of Santa Clara's Department of Community Development/Housing click here. . The Position: The Permit Technician is an entry level classification in the Permit Technician series. Incumbents work under direct supervision and are expected to follow established procedures and policies in order to perform the job duties. Work is generally reviewed on completion of task. Incumbents will evaluate situations, identify problems, and exercise sound independent judgment within established guidelines. This classification is distinguished from the Senior Permit Technician classification in that the latter possess journey level knowledge and experience required to perform the more complex work assigned to the series and acts as a lead to Permit Technicians. The Permit Technician, under supervision, performs a variety of construction review, permit issuance, and customer service functions related to the plan review and permit issuance process. Duties may include, but are not limited to; explaining process, procedures and requirements for permit submittal and issuance, resolving customer issues and concerns, calculating appropriate fees and maintaining our computerized permit record tracking system. Works on complex special projects and other related work as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under direct supervision: • Performs clerical and public counter work and customer service related to the City's development process; • Provides information to the public regarding City regulations, procedures, and policies; • Reviews and prepares various plan checks for express plan review, permit applications, materials, documents, and plan submittals for permits and verifies accuracy, completeness, and compliance with pertinent laws and City guidelines; • Assists applicants in completing the permit application process; • Responds to customers about permit inquiries and may serve as a liaison to developers or contractors in order to provide status updates on applications; • Calculates review, inspection, permit, and related fees, and collects funds and issues receipts; • Issues construction and/or operational permits; • Performs computer data entry, data organization, and records access retrieval; • Maintains logs and records of permits issued; • Performs simple plan checks and prepares plan checks for review; • Distributes, coordinates, monitors, tracks, and files construction documents and permits for utilizing data management systems; • Researches files and databases regarding prior actions, decisions, development activities, and other information as required; • Verifies zoning, geologic hazard, environmental contamination, flood zone, historic, and other status of permit sites; • May assist in preparing reports, including but not limited to revenue and workflow reporting; • May assist in recommending process or procedural improvements; • Coordinates workflow with other City departments and outside agencies; and • Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Graduation from high school or possession of a G.E.D.; AND • One (1) of the following experience patterns: o Two (2) years of increasingly responsible office experience that involves extensive public contact in fire, planning, building, engineering, architecture, building construction trades, or related field; or o One (1) year of permit technician experience in a City or County Fire, Building, or Community Development Department. ACCEPTABLE SUBSTITUTION: • Completion of 30-semester units/90 quarter units of college education from an accredited college or university, may be substituted for one (1) year of the required two (2) years of the required experience. LICENSE AND/OR CERTIFICATES • Possession of an appropriate, valid Class C California driver's license is required at time of appointment. • Possession of an International Code Council (ICC) Permit Technician certification is required to be obtained and maintained within one (1) year of appointment. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of: • Building, Fire, and/or environmental Codes and regulations, maps, reading/reviewing construction plans and specifications, terminology and processes; • Database and records management practices and procedures; • Procedures associated with construction and operational permits; and • Policies and procedures of fee assessment. Ability to: • Read, understand, apply, and explain basic laws, City ordinances, regulations, and procedures that are routine in nature; • Analyze and resolve specific applications, plan review, and permit inquiries; • Deal effectively with customers and staff and use basic principles and techniques of customer service; • Actively participate in process improvement changes to streamline procedures and processes; • Assist in providing technical training to departmental staff; • Read and interpret construction plans and specifications; • Make accurate mathematical calculations regarding fees; • Perform accurate data entry; • Operate variety office equipment and use City systems and applications, including Microsoft Office Suite and other applicable City databases; • Handle multiple priorities, organize workload, and meet strict deadlines; • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Communicate clearly and effectively orally and in writing; • Work in a team-based environment to achieve common goals; • Work effectively with the public, developers, consultants, and other City staff; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: The Community Development Department strives to enhance the community’s safety, welfare, quality of life, and economic opportunities by providing advanced planning, development review, permitting and inspection services, as well as administration of programs related to affordable housing. To learn more about the City of Santa Clara's Department of Community Development/Housing click here. . The Position: The Permit Technician is an entry level classification in the Permit Technician series. Incumbents work under direct supervision and are expected to follow established procedures and policies in order to perform the job duties. Work is generally reviewed on completion of task. Incumbents will evaluate situations, identify problems, and exercise sound independent judgment within established guidelines. This classification is distinguished from the Senior Permit Technician classification in that the latter possess journey level knowledge and experience required to perform the more complex work assigned to the series and acts as a lead to Permit Technicians. The Permit Technician, under supervision, performs a variety of construction review, permit issuance, and customer service functions related to the plan review and permit issuance process. Duties may include, but are not limited to; explaining process, procedures and requirements for permit submittal and issuance, resolving customer issues and concerns, calculating appropriate fees and maintaining our computerized permit record tracking system. Works on complex special projects and other related work as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under direct supervision: • Performs clerical and public counter work and customer service related to the City's development process; • Provides information to the public regarding City regulations, procedures, and policies; • Reviews and prepares various plan checks for express plan review, permit applications, materials, documents, and plan submittals for permits and verifies accuracy, completeness, and compliance with pertinent laws and City guidelines; • Assists applicants in completing the permit application process; • Responds to customers about permit inquiries and may serve as a liaison to developers or contractors in order to provide status updates on applications; • Calculates review, inspection, permit, and related fees, and collects funds and issues receipts; • Issues construction and/or operational permits; • Performs computer data entry, data organization, and records access retrieval; • Maintains logs and records of permits issued; • Performs simple plan checks and prepares plan checks for review; • Distributes, coordinates, monitors, tracks, and files construction documents and permits for utilizing data management systems; • Researches files and databases regarding prior actions, decisions, development activities, and other information as required; • Verifies zoning, geologic hazard, environmental contamination, flood zone, historic, and other status of permit sites; • May assist in preparing reports, including but not limited to revenue and workflow reporting; • May assist in recommending process or procedural improvements; • Coordinates workflow with other City departments and outside agencies; and • Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Graduation from high school or possession of a G.E.D.; AND • One (1) of the following experience patterns: o Two (2) years of increasingly responsible office experience that involves extensive public contact in fire, planning, building, engineering, architecture, building construction trades, or related field; or o One (1) year of permit technician experience in a City or County Fire, Building, or Community Development Department. ACCEPTABLE SUBSTITUTION: • Completion of 30-semester units/90 quarter units of college education from an accredited college or university, may be substituted for one (1) year of the required two (2) years of the required experience. LICENSE AND/OR CERTIFICATES • Possession of an appropriate, valid Class C California driver's license is required at time of appointment. • Possession of an International Code Council (ICC) Permit Technician certification is required to be obtained and maintained within one (1) year of appointment. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of: • Building, Fire, and/or environmental Codes and regulations, maps, reading/reviewing construction plans and specifications, terminology and processes; • Database and records management practices and procedures; • Procedures associated with construction and operational permits; and • Policies and procedures of fee assessment. Ability to: • Read, understand, apply, and explain basic laws, City ordinances, regulations, and procedures that are routine in nature; • Analyze and resolve specific applications, plan review, and permit inquiries; • Deal effectively with customers and staff and use basic principles and techniques of customer service; • Actively participate in process improvement changes to streamline procedures and processes; • Assist in providing technical training to departmental staff; • Read and interpret construction plans and specifications; • Make accurate mathematical calculations regarding fees; • Perform accurate data entry; • Operate variety office equipment and use City systems and applications, including Microsoft Office Suite and other applicable City databases; • Handle multiple priorities, organize workload, and meet strict deadlines; • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Communicate clearly and effectively orally and in writing; • Work in a team-based environment to achieve common goals; • Work effectively with the public, developers, consultants, and other City staff; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
City of Santa Clara, CA
Santa Clara, California, United States
Description This recruitment is open until filled. Applications will be reviewed on a bi-weekly basis. The first review of applications will be on February 19, 2024. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. DESCRIPTION: Silicon Valley Power, Maps & Records department has an excellent opportunity for the position of Engineering Aide (Electric). Job responsibilities include, prepares scaled and dimensioned plans based on sketches prepared by engineering estimating personnel, maintains records of as-builts and updates existing SVP maps and records utilizing ESRI-based GIS applications, Maintains master map files, including such records of block maps, street light maps, fiber communication, electric utility single line and operating diagrams and other maps, Performs computing and drafting operations in AutoCAD, involved in checking drawings of electric utility facilities, perform other duties as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $78,246.00 - $100,037.52. This position will be filled at or near the bottom of the salary range. Typical Duties Duties may include, but are not limited to, the following: Under general supervision: • Participates in field survey activities such as assisting with measuring and recording distances and elevation using Global Positioning System (GPS) equipment • Prepares maps and drawings using geographic information system (GIS) tools to place symbols and apply color codes for the identification of facilities • Receives, reviews, provides comments, files, and returns maps, documents, and plans using AUTOCAD • Performs scaling and dimensioning to verify the accuracy of maps and plans • Assists in conducting field inventory of existing primary and secondary conductors, transformers, switches, poles, pole attachments, manholes, and conduit locations • Draws and updates electrical schematic diagrams, panel wiring diagrams, substation layout drawings using AUTOCAD, and organizes associated documentation • Prepares scaled and dimensioned plans, using AUTOCAD based on sketches prepared by engineering/estimating personnel • Operates a computer and standard office plotting/copying equipment • Conducts records research including job files, property ownership, easement and right-of-way records • Maintains records of equipment databases, log books, and map inventories • Operates passenger vehicles requiring Class C driver's license • Orders office drafting supplies, manages outside reproduction services, and coordinates vendor services for office drafting equipment maintenance • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Qualifications: • Graduation from an accredited junior college with an Associate of Arts degree or higher in engineering or its equivalent, including satisfactory completion of college level courses in writing, mathematics, engineering and related courses; and • One (1) year working with geographic information system (GIS) tools and systems or one (1) year working with computer-aided drafting (AUTOCAD). Desirable Qualifications: • One year (1) experience working with computer-aided drafting (AUTOCAD) and one year (1) experience working with geographic information system (GIS). • Completion of courses in GIS and AUTOCAD. Possible Substitutions: • Three (3) years of work experience performing mapping/drafting activities of electric utility facilities, involving the use of CAD and GIS systems and tools may substitute for the required education and experience. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS • Employees are required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements. • Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of : • General principles of algebra, geometry, trigonometry, and mechanical drawing • Principles and practices of engineering drafting and basic graphic design • Standard personal computer hardware and software, including word processing, spreadsheet, and database programs • Document control, retrieval, and filing systems Ability to : • Prepare neat and accurate drawings, diagrams, dimensions, representations, and schematics using GIS and CAD tools • Select and use appropriate drafting, and duplicating equipment and materials • Read, interpret and apply engineering terminology and symbols • Retrieve, file, and code drawings and diagrams and prepare brief reports • Maintain organized and complete records • Utilize ESRI Geographic Information Systems (GIS) • Utilize AutoDesk AutoCAD software applications • Communicate effectively, both orally and in writing • Understand and comprehend oral and written directions and instructions • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Establish and maintain effective working relationships with those contacted in the course of work, including the general public • Work in a team based environment and achieve common goals • Deal tactfully and courteously with others • Walk, sit, or stand for extended periods of time • Perform moderate physical labor including bending, stooping, crawling, climbing, and lifting as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. The first review of applications will be on February 19, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually)
Mar 08, 2024
Full Time
Description This recruitment is open until filled. Applications will be reviewed on a bi-weekly basis. The first review of applications will be on February 19, 2024. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. DESCRIPTION: Silicon Valley Power, Maps & Records department has an excellent opportunity for the position of Engineering Aide (Electric). Job responsibilities include, prepares scaled and dimensioned plans based on sketches prepared by engineering estimating personnel, maintains records of as-builts and updates existing SVP maps and records utilizing ESRI-based GIS applications, Maintains master map files, including such records of block maps, street light maps, fiber communication, electric utility single line and operating diagrams and other maps, Performs computing and drafting operations in AutoCAD, involved in checking drawings of electric utility facilities, perform other duties as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $78,246.00 - $100,037.52. This position will be filled at or near the bottom of the salary range. Typical Duties Duties may include, but are not limited to, the following: Under general supervision: • Participates in field survey activities such as assisting with measuring and recording distances and elevation using Global Positioning System (GPS) equipment • Prepares maps and drawings using geographic information system (GIS) tools to place symbols and apply color codes for the identification of facilities • Receives, reviews, provides comments, files, and returns maps, documents, and plans using AUTOCAD • Performs scaling and dimensioning to verify the accuracy of maps and plans • Assists in conducting field inventory of existing primary and secondary conductors, transformers, switches, poles, pole attachments, manholes, and conduit locations • Draws and updates electrical schematic diagrams, panel wiring diagrams, substation layout drawings using AUTOCAD, and organizes associated documentation • Prepares scaled and dimensioned plans, using AUTOCAD based on sketches prepared by engineering/estimating personnel • Operates a computer and standard office plotting/copying equipment • Conducts records research including job files, property ownership, easement and right-of-way records • Maintains records of equipment databases, log books, and map inventories • Operates passenger vehicles requiring Class C driver's license • Orders office drafting supplies, manages outside reproduction services, and coordinates vendor services for office drafting equipment maintenance • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Qualifications: • Graduation from an accredited junior college with an Associate of Arts degree or higher in engineering or its equivalent, including satisfactory completion of college level courses in writing, mathematics, engineering and related courses; and • One (1) year working with geographic information system (GIS) tools and systems or one (1) year working with computer-aided drafting (AUTOCAD). Desirable Qualifications: • One year (1) experience working with computer-aided drafting (AUTOCAD) and one year (1) experience working with geographic information system (GIS). • Completion of courses in GIS and AUTOCAD. Possible Substitutions: • Three (3) years of work experience performing mapping/drafting activities of electric utility facilities, involving the use of CAD and GIS systems and tools may substitute for the required education and experience. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS • Employees are required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements. • Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of : • General principles of algebra, geometry, trigonometry, and mechanical drawing • Principles and practices of engineering drafting and basic graphic design • Standard personal computer hardware and software, including word processing, spreadsheet, and database programs • Document control, retrieval, and filing systems Ability to : • Prepare neat and accurate drawings, diagrams, dimensions, representations, and schematics using GIS and CAD tools • Select and use appropriate drafting, and duplicating equipment and materials • Read, interpret and apply engineering terminology and symbols • Retrieve, file, and code drawings and diagrams and prepare brief reports • Maintain organized and complete records • Utilize ESRI Geographic Information Systems (GIS) • Utilize AutoDesk AutoCAD software applications • Communicate effectively, both orally and in writing • Understand and comprehend oral and written directions and instructions • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Establish and maintain effective working relationships with those contacted in the course of work, including the general public • Work in a team based environment and achieve common goals • Deal tactfully and courteously with others • Walk, sit, or stand for extended periods of time • Perform moderate physical labor including bending, stooping, crawling, climbing, and lifting as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. The first review of applications will be on February 19, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually)
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CLASSIFICATION TITLE: Administrator I UNION CODE: M80 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $6,000 - $7,084 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,750 - $11,146 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by March 1 5, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: Under the administrative direction of the Associate Vice President for Student Affairs & Student Services, the Director of Project Rebound is responsible for the long-term vision, strategic planning, and daily oversight over the Project Rebound program. The Director provides leadership and direct assistance to staff and students while creating a welcoming environment to facilitate their success through leadership and strategic direction. The Director serves as a liaison and develops and maintains strong relationships and partnerships with campus constituents, local community colleges, correctional facilities, and other key stakeholders in the external community while ensuring compliance with policies, procedures, and laws pursuant to Project Rebound. DUTIES & RESPONSIBILITIES: Program Oversight and Leadership Responsible for the direction and management of the Project Rebound program while representing the University and promoting a positive public image. Develop and maintain strong relationships and partnerships with campus constituents, local community colleges, correctional facilities, and other key stakeholders and partners in the external community. Connect matriculated students with relevant campus and community resources. Provide individualized pre-enrollment services (e.g., academic assessment, admissions advising, financial aid, and counseling) to prospective Rebound students to help them prepare to apply for admission to the CSU. Selectively produce letters of support for Project Rebound students and alumni to the Board of Parole, prospective employers, and academic programs. Communicate with parole and probation officials on behalf of current and prospective Rebound students. Create, maintain, and advise an active student club and alumni network. Maintain engaged and active on-campus and off-campus support teams. Manage departmental assessment efforts. Administrative functions including responding to all letters and inquiries, developing and maintaining strong records and files, writing internal and external reports, tracking applications, admissions, retention, graduation, job placement, and other relevant data, assisting in writing grants to secure external funding, etc. Maintain the program’s website and social media presence. Supervision/Management of Staff Directly supervise staff and student assistants through selecting, training, evaluating, and disciplining as needed. Plan, organize, and direct the work of staff and student assistants while providing leadership and encouragement of staff growth, cross-curricular experiences, and increased responsibilities. Determine short and long-term staffing requirements. Complete hire authorization forms, draft interview questions, assemble hiring committees, and make final recommendations to the AVP for Student Affairs & Student Services for the hiring of professional staff. Act sensitively to the needs of the professional staff and student assistants. Counsel and mentor employees. Evaluate work-life balance, work assignment parity, and possible reassignment as needed. Strategic Planning and Budget Management Develop, recommend, and implement systems and processes for enhanced student engagement and monitoring of academic progress. Keep abreast of current trends and practices in the field, solicit feedback to ensure quality service and efficiency or identify areas for improvement. Create opportunities for Project Rebound students to build a sense of community within the program, campus, and other Project Rebound programs across the state. Create and design informational literature and videos that represents the program’s mission and values. Develop and oversee outreach and programming. Manage the program’s financial and operational resources. Demonstrate fiscal responsibility with the department and division’s equipment, property, and funds. Authorize expenditures within the parameters of budget authorization. Write expenditure and program reports on a quarterly, annual, and ad hoc basis. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Requires the equivalent of a bachelor’s degree from an accredited College or University and a minimum of four (4) years of professional-level experience working with currently or formerly incarcerated individuals. A master’s degree in a related field may be substituted for one (1) year of the required experience. Experience should include leading or supervising other professional staff. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to advise students individually and in groups on complex student-related matters. Ability to effectively manage and lead staff and students. Ability to maintain currency on laws and policies that impact Project Rebound students. Skills in budget preparation and fiscal management. Ability to effectively leverage technology and utilize computerized student information systems. Ability to use initiative and resourcefulness in planning work assignments and implementing short and long-range goals. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to demonstrate high-level analytical and interpersonal skills in resolving complex problems. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures Must be willing to travel and attend training programs off-site for occasional meetings and professional development. Must be able to work occasional holidays and adjust working hours to meet deadlines. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Master’s degree in a related field. Prior experience advocating for the needs of Project Rebound students. Experience collaborating with statewide entities supporting educational attainment for formerly incarcerated individuals. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: General: The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. CONFLICT OF INTEREST: A “designated position” in the CSU’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Feb 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
CLASSIFICATION TITLE: Administrator I UNION CODE: M80 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $6,000 - $7,084 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,750 - $11,146 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by March 1 5, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: Under the administrative direction of the Associate Vice President for Student Affairs & Student Services, the Director of Project Rebound is responsible for the long-term vision, strategic planning, and daily oversight over the Project Rebound program. The Director provides leadership and direct assistance to staff and students while creating a welcoming environment to facilitate their success through leadership and strategic direction. The Director serves as a liaison and develops and maintains strong relationships and partnerships with campus constituents, local community colleges, correctional facilities, and other key stakeholders in the external community while ensuring compliance with policies, procedures, and laws pursuant to Project Rebound. DUTIES & RESPONSIBILITIES: Program Oversight and Leadership Responsible for the direction and management of the Project Rebound program while representing the University and promoting a positive public image. Develop and maintain strong relationships and partnerships with campus constituents, local community colleges, correctional facilities, and other key stakeholders and partners in the external community. Connect matriculated students with relevant campus and community resources. Provide individualized pre-enrollment services (e.g., academic assessment, admissions advising, financial aid, and counseling) to prospective Rebound students to help them prepare to apply for admission to the CSU. Selectively produce letters of support for Project Rebound students and alumni to the Board of Parole, prospective employers, and academic programs. Communicate with parole and probation officials on behalf of current and prospective Rebound students. Create, maintain, and advise an active student club and alumni network. Maintain engaged and active on-campus and off-campus support teams. Manage departmental assessment efforts. Administrative functions including responding to all letters and inquiries, developing and maintaining strong records and files, writing internal and external reports, tracking applications, admissions, retention, graduation, job placement, and other relevant data, assisting in writing grants to secure external funding, etc. Maintain the program’s website and social media presence. Supervision/Management of Staff Directly supervise staff and student assistants through selecting, training, evaluating, and disciplining as needed. Plan, organize, and direct the work of staff and student assistants while providing leadership and encouragement of staff growth, cross-curricular experiences, and increased responsibilities. Determine short and long-term staffing requirements. Complete hire authorization forms, draft interview questions, assemble hiring committees, and make final recommendations to the AVP for Student Affairs & Student Services for the hiring of professional staff. Act sensitively to the needs of the professional staff and student assistants. Counsel and mentor employees. Evaluate work-life balance, work assignment parity, and possible reassignment as needed. Strategic Planning and Budget Management Develop, recommend, and implement systems and processes for enhanced student engagement and monitoring of academic progress. Keep abreast of current trends and practices in the field, solicit feedback to ensure quality service and efficiency or identify areas for improvement. Create opportunities for Project Rebound students to build a sense of community within the program, campus, and other Project Rebound programs across the state. Create and design informational literature and videos that represents the program’s mission and values. Develop and oversee outreach and programming. Manage the program’s financial and operational resources. Demonstrate fiscal responsibility with the department and division’s equipment, property, and funds. Authorize expenditures within the parameters of budget authorization. Write expenditure and program reports on a quarterly, annual, and ad hoc basis. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Requires the equivalent of a bachelor’s degree from an accredited College or University and a minimum of four (4) years of professional-level experience working with currently or formerly incarcerated individuals. A master’s degree in a related field may be substituted for one (1) year of the required experience. Experience should include leading or supervising other professional staff. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to advise students individually and in groups on complex student-related matters. Ability to effectively manage and lead staff and students. Ability to maintain currency on laws and policies that impact Project Rebound students. Skills in budget preparation and fiscal management. Ability to effectively leverage technology and utilize computerized student information systems. Ability to use initiative and resourcefulness in planning work assignments and implementing short and long-range goals. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to demonstrate high-level analytical and interpersonal skills in resolving complex problems. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures Must be willing to travel and attend training programs off-site for occasional meetings and professional development. Must be able to work occasional holidays and adjust working hours to meet deadlines. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Master’s degree in a related field. Prior experience advocating for the needs of Project Rebound students. Experience collaborating with statewide entities supporting educational attainment for formerly incarcerated individuals. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: General: The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. CONFLICT OF INTEREST: A “designated position” in the CSU’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Feb 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Maritime Academy
200 Maritime Academy Drive, Vallejo, CA 94590, USA
Working Title: Director of Professional and Continuing Education (PaCE) Classification Title: Administrator I Department Name: Professional and Continuing Education (PaCE) Time Base: Full-time Pay Plan: 12 month Bargaining Unit: M80 (Management/MPP) Employment Type: MPP - this position is part of the California State University Management Personnel Plan (MPP). No tenure or permanent status can be achieved within the MPP. Salary Range: Hiring salary is budgeted at $8,000 - $8,500 per month commensurate with education and experience CSU Salary Range: $3,750 -$11,146 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. A review of applications will begin Thursday, February 29, 2024 and the review period may end at any time thereafter. Position Summary: The Director of Professional and Continuing Education (PaCE), with oversight from the Associate Provost, and Chief Academic Officer, oversees and manages the daily operations and strategic development of the PaCE department. The incumbent is responsible for the overall development, implementation, and administration of PaCE academic credit and non-credit programs. This includes ensuring appropriate personnel and faculty are trained and perform their functions within the organization, provide custom education classes for groups and individuals, and ensures the department maintains budgetary considerations as set by the Campus. The position ensures the program complies with all governing regulations and mandates from the California State University, Campus, and U.S. Coast Guard. The Director of PaCE is also responsible for developing relationships with industry leaders, building a network of instructors, and expanding opportunities that support the campus and PaCE strategic objectives. In addition, the incumbent oversees all external contracts held by the department and regulates all obligations. In addition, the position is responsible for managing multiple projects concurrently, while still being involved with networking and outreach events in an effort to build strong partnerships and collaborations with a variety of stakeholders both internal and external. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, Coast Guard, and Naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Oversee and manage the daily operations of the department and the strategic development, and program portfolio of the PaCE department. Manage all CHRS recruiting actions for new positions including creating new positions in CHRS recruiting, managing applicant flow through the application process, and conducting reference checks. Ensure academic integrity and high-quality standards in PaCE offerings. Research, identify, develop, and access academic and non-credit program initiatives from concept to execution in various modalities. Lead department operations, aligning activities with short- and long-term goals and objectives. Develop effective working relationships with faculty, industry leaders, and subject matter experts from the public and private sectors. Engage broadly in the regional business community including networking and relationship development with senior executives in the maritime industry. Initiate the creation of new programs and events, including course advertising, scheduling, and registration processes. Compile and analyze course registration information, reviewing regular CASHNet reconciliation reports. Innovate curricula, and programming to meet campus and industry demands. Demonstrate academic entrepreneurship by identifying new opportunities and developing high-quality educational experiences. Develop non-credit professional development curricula, including individual courses and comprehensive programs that consist of a series of courses. Collaborate with Deans and Chairs on current and future offerings. Develop programmatic budgets to ensure sound financial management and recommend course fees. Implement and recommend cost-saving and revenue-generating measures in collaboration with the Office of the Provost Facilitate and manage PaCE Advisory Board relationships and activities. Seek grant funding and contract opportunities that support PaCE’s strategic objectives. Create enrollment schedules for PaCE, including custom training courses. Maintain, review, and submit course approvals and renewals to certifying agencies. Approve Accounts Receivables/Payables and procurement requests. Prepare and interpret financial reports and budgets as requested by the Associate Provost. Monitor compliance with Occupational Safety and Health Administration (OSHA) regulations and agency policies and procedures. Approve and follow up on requests/referrals such as completing authorization forms for contracted providers, including transportation, specialists, SNF’s, and other appointments. Represent PaCE regionally, statewide, and nationally. Coordinate with Human Resources on grievance and appeal resolution. Lead Participant Advisory Council meetings. Approve and follow up on requests/referrals which generate/expands new business and maintain existing clientele. Required Qualifications: Bachelor's degree with a major in accounting, business administration, or a closely related field or a combination of acceptable education and experience is required. Working knowledge of office and program administration. Working knowledge of budget policies and procedures. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to make independent decisions and exercise sound judgment. Ability to use automated financial systems, MS Office programs and familiarity with online submission and reporting procedures. Ability to organize large amounts of reference data and to manage historical information for rapid access as needed. Ability to use Excel programs and spreadsheets, assist with producing financial reports. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Ability to learn, interpret, and apply a wide variety of policies and procedures. Demonstrated ability to effectively interpret, organize information and ideas in written or presentation form. Preferred Qualifications: Four years of progressively responsible administrative, bookkeeping, or related experience that will provide the required skills, knowledge and abilities. Familiarity with customer service and quality improvement principles. Knowledge of USCG licensing requirements and maritime industry standards. Knowledge of CSU policies and procedures. Special Conditions: Must be able to work various hours and locations based on business needs. Hours of Work/Travel: Varies Physical, Mental and Environmental Conditions: Involves mainly sitting with up to 25% of the activities involving regular standing or walking; involves lifting of medium weight objects limited to 25 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check, DMV records check, credit check and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Designated Position: This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Director of Professional and Continuing Education (PaCE) Classification Title: Administrator I Department Name: Professional and Continuing Education (PaCE) Time Base: Full-time Pay Plan: 12 month Bargaining Unit: M80 (Management/MPP) Employment Type: MPP - this position is part of the California State University Management Personnel Plan (MPP). No tenure or permanent status can be achieved within the MPP. Salary Range: Hiring salary is budgeted at $8,000 - $8,500 per month commensurate with education and experience CSU Salary Range: $3,750 -$11,146 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. A review of applications will begin Thursday, February 29, 2024 and the review period may end at any time thereafter. Position Summary: The Director of Professional and Continuing Education (PaCE), with oversight from the Associate Provost, and Chief Academic Officer, oversees and manages the daily operations and strategic development of the PaCE department. The incumbent is responsible for the overall development, implementation, and administration of PaCE academic credit and non-credit programs. This includes ensuring appropriate personnel and faculty are trained and perform their functions within the organization, provide custom education classes for groups and individuals, and ensures the department maintains budgetary considerations as set by the Campus. The position ensures the program complies with all governing regulations and mandates from the California State University, Campus, and U.S. Coast Guard. The Director of PaCE is also responsible for developing relationships with industry leaders, building a network of instructors, and expanding opportunities that support the campus and PaCE strategic objectives. In addition, the incumbent oversees all external contracts held by the department and regulates all obligations. In addition, the position is responsible for managing multiple projects concurrently, while still being involved with networking and outreach events in an effort to build strong partnerships and collaborations with a variety of stakeholders both internal and external. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, Coast Guard, and Naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Oversee and manage the daily operations of the department and the strategic development, and program portfolio of the PaCE department. Manage all CHRS recruiting actions for new positions including creating new positions in CHRS recruiting, managing applicant flow through the application process, and conducting reference checks. Ensure academic integrity and high-quality standards in PaCE offerings. Research, identify, develop, and access academic and non-credit program initiatives from concept to execution in various modalities. Lead department operations, aligning activities with short- and long-term goals and objectives. Develop effective working relationships with faculty, industry leaders, and subject matter experts from the public and private sectors. Engage broadly in the regional business community including networking and relationship development with senior executives in the maritime industry. Initiate the creation of new programs and events, including course advertising, scheduling, and registration processes. Compile and analyze course registration information, reviewing regular CASHNet reconciliation reports. Innovate curricula, and programming to meet campus and industry demands. Demonstrate academic entrepreneurship by identifying new opportunities and developing high-quality educational experiences. Develop non-credit professional development curricula, including individual courses and comprehensive programs that consist of a series of courses. Collaborate with Deans and Chairs on current and future offerings. Develop programmatic budgets to ensure sound financial management and recommend course fees. Implement and recommend cost-saving and revenue-generating measures in collaboration with the Office of the Provost Facilitate and manage PaCE Advisory Board relationships and activities. Seek grant funding and contract opportunities that support PaCE’s strategic objectives. Create enrollment schedules for PaCE, including custom training courses. Maintain, review, and submit course approvals and renewals to certifying agencies. Approve Accounts Receivables/Payables and procurement requests. Prepare and interpret financial reports and budgets as requested by the Associate Provost. Monitor compliance with Occupational Safety and Health Administration (OSHA) regulations and agency policies and procedures. Approve and follow up on requests/referrals such as completing authorization forms for contracted providers, including transportation, specialists, SNF’s, and other appointments. Represent PaCE regionally, statewide, and nationally. Coordinate with Human Resources on grievance and appeal resolution. Lead Participant Advisory Council meetings. Approve and follow up on requests/referrals which generate/expands new business and maintain existing clientele. Required Qualifications: Bachelor's degree with a major in accounting, business administration, or a closely related field or a combination of acceptable education and experience is required. Working knowledge of office and program administration. Working knowledge of budget policies and procedures. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to make independent decisions and exercise sound judgment. Ability to use automated financial systems, MS Office programs and familiarity with online submission and reporting procedures. Ability to organize large amounts of reference data and to manage historical information for rapid access as needed. Ability to use Excel programs and spreadsheets, assist with producing financial reports. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Ability to learn, interpret, and apply a wide variety of policies and procedures. Demonstrated ability to effectively interpret, organize information and ideas in written or presentation form. Preferred Qualifications: Four years of progressively responsible administrative, bookkeeping, or related experience that will provide the required skills, knowledge and abilities. Familiarity with customer service and quality improvement principles. Knowledge of USCG licensing requirements and maritime industry standards. Knowledge of CSU policies and procedures. Special Conditions: Must be able to work various hours and locations based on business needs. Hours of Work/Travel: Varies Physical, Mental and Environmental Conditions: Involves mainly sitting with up to 25% of the activities involving regular standing or walking; involves lifting of medium weight objects limited to 25 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check, DMV records check, credit check and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Designated Position: This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time: